Lucent Technologies / AT&T
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Lucent Technologies / AT&T Employees
Shepherd Insurance LLC January 2011 - Present
Firefly Graphic Design July 2007 - January 2013
Harding Poorman Group July 2001 - July 2007
Lucent Technologies / AT&T March 1988 - June 2001
Skills
Graphic Design, Marketing Communications, Brochures, Marketing, Logo Design, Art Direction, Adobe Creative Suite, Social Media, Creative Direction, Corporate Branding, Photoshop, Advertising, Internal Communications, Corporate Communications, Brand Development, Illustration, Copywriting
Education
Indiana Wesleyan University 1996 — 1997
Marketing
Herron School of Art / IUPUI 1988 — 1993
BFA, Printmaking
Smith & Associates A financial advisory practice of Ameriprise Financial Services, Inc. August 2013 - Present
Long Valley Dental Group April 2011 - June 2013
Emmanuel Bible Church April 2011 - May 2013
Long Valley Dental Group August 2010 - May 2011
Ann Taylor September 2009 - September 2010
Lucent Technologies / AT&T June 1995 - August 2003
Lucent Technologies / AT&T January 1991 - June 1995
AT&T September 1988 - January 1991
Skills
MS Office, Organization, Organizational..., Administrative..., Office Management, Office Administration, Web Services, Communication, Vendor Management, Software Documentation, Telecommunications, Change Management, Customer Service, Microsoft Office, Process Improvement, Time Management, Event Planning, Customer Satisfaction, Integration, Leadership, Project Management, Management, Program Management, Team Building
Education
Thomas Edison State College 1997 — 2000
Bachelor of Arts, Liberal Arts and Sciences, General Studies and Humanities
Bridgewater Raritan High School West
Bridgewater Raritan High School West
New Jersey Institute of Technology
Certification, Web Development & Design
Nissan Motor Corporation January 2014 - Present
Catholic Health Initiatives October 2012 - August 2013
Avaya June 2008 - April 2012
Avaya January 2001 - June 2008
Lucent Technologies / Avaya January 1997 - January 2001
Avaya 1996 - 2000
Lucent Technologies / AT&T January 1988 - January 1997
Skills
Technical Management, Change Management, Incident Management, Customer Service, Service Management, IT Service Management, ITIL, MS Office Suite, Hardware Support, Crisis Communications, Call Center, Telecommunications, Telephony, Engineering Management, Software Support, CMS, Voice Mail, Technical Recruiting, Technical Leadership, Thought Leadership, Customer Focus, Customer Satisfaction, Customer Retention, Leadership Development, Operations Management, Service Delivery, Messaging, Avaya, SLA, Team Leadership, Technical Training, Process Improvement, PMP, Troubleshooting, Resource Management, IT Operations, Team Building, IT Management, Cross-functional Team..., Team Management, Customer Experience, Business Management, NOC, Relationship Management, Technical Support, Unified Messaging, Unified Communications, Call Centers, CRM, VoIP
Education
University of Phoenix 1992 — 1994
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.82
Metropolitan State College of Denver
Bachelor of Science (B.S.), Business/Marketing
JPMorgan Chase August 2011 - Present
self employed July 2011 - August 2011
Bell Labs June 1982 - July 2011
Lucent Technologies / Alcatel-Lucent 1982 - July 2011
Alcatel-Lucent 1982 - July 2011
Lucent Technologies / AT&T 1982 - January 1995
Skills
C++, C, Perl, shell, Smalltalk, Erlang, Forth, Prolog, Distributed Systems, Agile Methodologies, ClearCase, Software Development, Software Engineering, Coaching, Wireless, Python, Architecture, Unix, Solaris, Embedded Systems, Software Design, System Architecture, Scrum, Object Oriented Design, Subversion, Shell Scripting, TCP/IP, CVS, Linux, Embedded Software, UML, Open Source, Unix Shell Scripting, Testing, Design Patterns, Java, OOP, SOA, Bash, Debugging, Integration, Java Enterprise Edition, XML
Education
Purdue University 1982 — 1983
MS, Computer Science
University of Minnesota-Twin Cities 1978 — 1982
BS, Computer Science
LifeSize Communications, A division of Logitech September 2012 - Present
Cytro Technologies March 2008 - October 2012
Applora Technologies September 2005 - November 2008
Deployment Partners/Consulting Services August 2002 - September 2005
Glenayre Technologies January 2001 - August 2002
Lucent Technologies / AT&T December 1981 - January 2001
Skills
Solution Selling, Unified Communications, Professional Services, Channel, SaaS, Direct Sales, Salesforce.com, Sales Process, Cloud Computing, VoIP, MPLS, Wireless, Telecommunications, Account Management, Enterprise Software, IP, Sales Management, Call Center, Key Account Management, Go-to-market Strategy, Strategic Partnerships, Integration, Mobile Devices, Call Centers, Security, Telephony
Education
James Madison University 1975 — 1979
BBA, Business Management
James Madison University
Business Administration and Management, General
Aliya Financial Technologies June 2015 - Present
Cisco Systems Capital August 2013 - June 2015
Cisco Systems Capital October 2006 - August 2013
Cisco Systems Capital December 2003 - October 2006
Cisco Systems Capital June 2001 - December 2002
Cisco Systems Capital December 1999 - August 2001
Cisco Systems Capital December 1998 - December 1999
Lucent Technologies & AT&T May 1993 - December 1998
Education
University of Pennsylvania - The Wharton School 1995 — 1996
Exec Ed, Finance
University of Central Florida - College of Business Administration 1990 — 1993
BS, Finance
University of Rhode Island 1988 — 1990
Intel Corporation July 2012 - Present
Teleflex Medical OEM September 2010 - April 2012
Superior Technical Resources June 2010 - September 2010
Infineon Technologies 2004 - September 2009
Agere Systems 2000 - 2004
Lucent Technologies / AT&T 1993 - 2000
Skills
Procurement, Supply Chain Management, Product Lifecycle..., P&L Management, Mergers, Semiconductors, Process Improvement, Start-ups, Mergers & Acquisitions, Cross-functional Team..., Program Management, Supply Chain, Strategy, Product Management, Manufacturing, Product Development, Lean Manufacturing, Management, Product Marketing, Strategic Sourcing, Outsourcing, Leadership, Logistics
Education
DeSales University
MBA, Business Management and Finance
DeSales University
BS, Business and Finance
Lincoln Technical Institute
Associates, Electronics Technology and Application
Deloitte Consulting November 2009 - April 2013
Kerner Consulting 2002 - November 2009
USO World Headquarters September 2004 - July 2006
Proxicom September 2000 - May 2001
Lucent Technologies / AT&T 1985 - 2000
Skills
Competitive Analysis, Business Development, Strategy, Strategic Planning, Market Research, Management Consulting
Education
The George Washington University
M.B.A.
Penn State University
B.S.
CVS/Caremark March 2008 - Present
UBS 2003 - 2007
Bradford Exchange 2000 - 2003
Lucent Technologies / AT&T 1984 - 2000
AT&T 1984 - 2000
AT&T Bell Laboratories 1990 - 1996
Skills
Requirements Gathering, Shell Scripting, Software Development, JSP, XML, Business Strategy, Project Planning, Start-ups, JSF, Program Management, Software Project..., Business Analysis, Wireless, Java, Web Applications, System Architecture, Telecommunications, SDLC, Agile Methodologies, Requirements Analysis, Unix
Education
Northwestern University 1986 — 1990
MS, Computer Science
Northwestern University 1980 — 1984
BS, Computer Science
Prosys March 2013 - Present
Dimension Data November 2005 - March 2013
Rockwell 2001 - 2004
Lucent Technologies / AT&T 1998 - 2000
Avaya 1998 - 2000
AT&T/Lucent Technologies 1988 - 1999
Skills
Cisco, Contact Centre, CTI, ACD, Channel Partners, Call Center, Contact Centers, Cisco Technologies, Unified Communications, Telecommunications, Call Centers, CRM, Sales Operations, Sales Process, Cisco Call Manager, Managed Services, Business Development, Professional Services, Sales
Education
Truman State University 1985 — 1988
Bachelor's degree, Interpersonal Communications
US Cellular May 2006 - Present
U.S. Cellular 2006 - Present
AT&T/Lucent May 1980 - July 2001
Lucent Technologies 1996 - 2001
Lucent/AT&T/Bell Labs/ Western Elec 1980 - 2001
Lucent Technologies & AT&T 1980 - 2001
AT&T/NCR 1991 - 1993
Education
Northwestern University - Kellogg School of Management 1986 — 1990
Avaya August 2013 - Present
Avaya November 2012 - August 2013
Avaya 2007 - 2011
Lucent Technologies/Avaya February 1999 - 2007
Lucent Technologies & AT&T 1992 - 1999
AT&T 1989 - 1992
Skills
Avaya, Project Management, Dispute Resolution, Customer Focus, Problem Solving, Customer Satisfaction, Call Centers, Telecommunications, Customer Experience, Troubleshooting, Management, Customer Service, SAP, SIP, Call Center, Technical Support, Analysis, Telephony, Escalation, Workforce Management, Telephone Skills, Customer Relations, Sales Support, Outlook, Windows, Account Management, Invoicing, Sla, Billing, Outbound, Remedy, Billing Systems, Siebel, Internet Explorer, Inbound, Data Analysis, Billing Solutions, Contact Centers, Employee Training, Avaya Technologies
Education
Oklahoma City University Meinders School of Business
Project Management and Petroleum Land Management
University of Colorado at Boulder
BA
Avaya Client Services September 2013 - Present
Avaya April 2008 - September 2013
Avaya February 2005 - April 2008
Avaya December 2001 - February 2005
Avaya / Lucent Technologies May 1998 - December 2001
Lucent Technologies / AT&T February 1995 - May 1998
AT&T Denver Works June 1985 - April 1993
Skills
VoIP, Telecommunications, SIP, Unified Communications, IP, Telephony, Avaya, Wireless, TCP/IP, IVR, Integration, Agile Methodologies, H.323, Unix, Cloud Computing, Software Development, Managed Services, Ethernet, Vendor Management, Software Project..., Pre-sales, Testing, Cross-functional Team..., Embedded Systems, Project Management, Management, Product Development, Project Planning, CTI, Team Leadership, Product Lifecycle...
Education
Clarkson University 1992 — 1995
Master of Science (MS), Manufacturing Systems
Colorado State University 1980 — 1985
Bachelor of Science (BS), Mechanical Engineering
Stevens Institute of Technology 1997 — 1998
Master's Certificate in Project Management
LSI Corporation 1999 - Present
IBM 1996 - 1999
Lucent Technologies / AT&T 1994 - 1996
AT&T 1984 - 1994
Lutron Electronics 1983 - 1984
Skills
Testing, IC, Semiconductors, ASIC, SoC, Debugging, CMOS, Test Engineering, Product Development, Product Engineering, Electronics, Unix, Linux, Manufacturing, DFT, SQL, Ksh, C++, Perl, Test Equipment
Education
Lafayette College
BS, Electrical Engineering
Northampton Community College
Specialized Diploma, Accounting
Northampton Community College
AAS, Electronics Technology
QCoefficient, Inc. March 2015 - Present
PTC September 2013 - December 2014
NetIDEAS, Inc February 2000 - September 2013
General Dynamics Advanced Technology Systems December 1997 - February 2000
General Dynamics Advanced Technology Systems January 1997 - December 1997
Lucent Technologies / AT&T January 1992 - January 1997
AT&T February 1990 - January 1992
AT&T February 1988 - February 1990
AT&T February 1982 - February 1988
Skills
New Business Set-up, Executive Management, Program Management, Operations Management, Systems Engineering, Product Design, Customer Support, Information Technology, Information Security, Web Application Security, Solution Architecture, Subcontracts Management, Oracle Database, Apache, LDAP, Enterprise Storage, Manufacturing..., Network Engineering, Unix, DNS, Email, System Monitoring, Strategic Planning, Submarine Cables, Integration, Project Management, Troubleshooting, Infrastructure, Security, Project Planning, Management, Oracle, Leadership, Team Leadership, Servers, Start-ups, Customer Service, Product Development, Microsoft Office, Manufacturing, Engineering Management, Cloud Computing, Budgets, Cross-functional Team..., Engineering
Education
Wake Forest University School of Business 1989 — 1991
Master of Business Administration (MBA), Business Administration and Management, General
University of Notre Dame 1977 — 1981
Bachelor of Science (BS), Electrical Engineering
MasTec Network Solutions August 2014 - Present
Competent Staffing Resource / AT&T Mobility Wireless June 2013 - August 2014
Santell Solutions May 2011 - June 2013
CSA Group, Architects and Engineers / JV KELLYGROUP, Inc. 2001 - 2011
LUCENT TECHNOLOGIES / AT&T 1992 - 2001
Education
Pennsylvania State University-Penn State York 1978 — 1980
Associate's degree, Mechanical Engineering Technology
Strategic Products and Services (SPS) 2006 - Present
Innovative Communication Concepts 2000 - 2006
Lucent Technologies / AT&T 1988 - 2000
Skills
Avaya, Strategic Planning, Solution Selling, Unified Communications, Managed Services, Telecommunications, Sales, VoIP, Professional Services, Account Management, Business Strategy, Negotiation, Telephony, Team Leadership, Direct Sales, IP, Channel Partners, Customer Satisfaction, Management, SaaS, Data Center, Sales Process, Cloud Computing, Selling, Salesforce.com, Wireless, Enterprise Software, Strategic Partnerships, Go-to-market Strategy, Sales Operations, Call Centers, SIP Trunking, Video Conferencing, MPLS, IVR, SIP, Contact Centers, CRM, Channel Sales
Education
St. Peter's College
B.S., Marketing Management