Lucent/Avaya Company
Industry: Technology company
DescriptionAvaya is an American multinational technology company headquartered in Santa Clara, California, that specializes in business communications, specifically unified communications, contact center, and services. Customer service: 1 (866) 462-8292 Technical support: 1 (800) 242-2121 Billing support: 1 (800) 852-2436 Headquarters: Santa Clara, CA CEO: Jim Chirico (Oct 1, 2017–) Revenue: 3.27 billion USD (2017)Popular productsHome & Business Phones Network Cards & Adapters (function(){google.sc=google.sc||{};google.sc.init=function(b,e,n,f,p,q,r){if((b=document.getElementById(b))&&(0!=b.offsetWidth||0!=b.offsetHeight)){var h=b.querySelector("div"),k=h.querySelector("div"),c=0,g=h.scrollWidth-h.offsetWidth;if(0
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Lucent/Avaya Employees
AT&T January 2008 - Present
The American Boychoir School November 2004 - December 2007
Avaya May 1998 - June 2004
Lucent/Avaya 1996 - 2000
AT&T Bell Laboratories January 1983 - May 1995
Skills
Telecommunications, Telephony, Avaya, Cisco Technologies, VoIP, IP, Network Design, Unified Communications, H.323, ISDN, Product Management, SIP, Switches, Vendor Management, Call Centers, Security, Network Engineering, Pre-sales, IVR, CTI, Voice Mail, Wireless, Avaya IP Telephony, Network Architecture, Networking, T1, Integration, WAN, TDM, LAN-WAN, Ethernet, Routers, Media Gateways, SIP Trunking, MPLS, Frame Relay, Unified Messaging, DSL, Managed Services, TCP/IP, ATM networks, Product Development, Gateway, ACD, QoS, Cisco Call Manager, IP PBX, Routing, Avaya Technologies
Education
The Johns Hopkins University - Carey Business School 1979 — 1986
Master of Science (M.S.) Administration
Ohio University
BS
Leidos September 2013 - Present
SAIC January 2012 - September 2013
iCIMS January 2011 - February 2012
Credit Suisse August 2006 - January 2011
WorkforceLogic at Google February 2007 - April 2008
Comcast National IP Engineering and Operations May 2004 - August 2006
IDT Formerly Net2Phone 2001 - 2002
Lucent/Avaya 1999 - 2001
AT&T 1997 - 1999
Booz Allen Hamilton 1996 - 1997
Skills
Quality Assurance, Process Improvement, Testing, Agile Methodologies, Software Quality..., Risk Mitigation, Risk Management, Risk Assessment, Risk Analysis, Test Planning, Usability, Telecommunications, Perl, SIP, TCP/IP, Requirements Analysis, SDLC, Unix, Gap Analysis, VoIP, Regression Testing, Databases, Integration, Software Development, Test Automation, Software Engineering, Scrum, Software Project..., Agile Project Management, Quality Center, User Acceptance Testing, System Testing, Test Cases, XML, Linux, SQL, Test Management, Manual Testing, UML, Web Services, SOA, Visio, Web Applications, Requirements Gathering, Performance Testing
Education
Monmouth University 1999 — 2001
MS, Software Engineering
Rutgers University-New Brunswick 1990 — 1995
BS, Computer Science, Psychology-Cognitive Science
SPS / Strategic Products & Services April 2005 - May 2012
Lucent/Avaya August 1998 - September 2001
Skills
Call Center, Telephony, Avaya, VoIP, Unified Communications
Education
Liberty University 1992 — 1995
BS, Sport Management
Radford University 1990 — 1992
CenturyLink/Apex Systems January 2014 - Present
Retired September 2012 - January 2014
Return Path November 2009 - September 2012
Systest Labs August 2009 - October 2009
Lucent/AVAYA 1997 - 2009
US West Advanced Technology 1992 - 1997
AT&T Bell Laboratories 1991 - 1992
AT&T Bell Laboratories 1985 - 1991
Skills
Linux, Basics of Unix, Unix Shell Scripting, Agile & Waterfall..., Selenium Testing, Perl Script, SQL, Git, VoIP, Central Office..., PBX Telephone Switching..., Agile Methodologies
Education
Kansas State University 1981 — 1985
Master's degree, Computer Science
Kansas State University 1975 — 1978
Master's degree, Entomology
Kansas State University 1972 — 1975
Bachelor's degree, Entomology
IBM March 2014 - Present
IBM March 2014 - Present
Sullivan–Cogliano HMA March 2013 - March 2013
Wyndham Vacation Ownership June 2012 - January 2013
ITT Technical Institute December 2011 - March 2012
International Investments, Inc. April 2007 - September 2011
IBM Global Services / IBM Network Services May 1997 - April 2007
Lucent/Avaya May 1997 - October 1999
Cogswell Nakazawa & Chang January 1990 - January 1995
Williams Woolley Cogswell Law Firm 1990 - 1995
Skills
Networking, Cisco Technologies, Network Administration, Security, Network Security, Active Directory, Troubleshooting, Wireless, Windows Server, VPN, Linux, Firewalls, Servers, Technical Support, Windows 7, XP, CCNA, Routers, Switches, Cisco Routers, LAN-WAN, windows 8, F5 BigIP, Windows XP
Education
ITT Technical Institute - Bradenton, Florida 2011 — 2012
NA, Linux and Computer Technologies, NA
California State University-Long Beach 1996 — 1996
MCSE/MCP, IT/MCSE/MCP
University of San Diego School of Law 1989 — 1990
Paralegal, Law
Monash University 1981 — 1985
BA, Linguistics
1978 — 1980
History
ReadyTalk April 2014 - Present
ReadyTalk 2014 - 2015
ReadyTalk 2014 - 2015
Lagrange Systems, Inc. May 2013 - February 2014
InfoPrint Solutions Company February 2008 - May 2013
Cornice, Inc. May 2005 - December 2006
Seagate Technology July 2001 - March 2005
Lucent/Avaya August 2000 - July 2001
Exabyte Corporation May 1991 - August 2000
Hewlett-Packard Company January 1983 - May 1991
Skills
Testing, Linux, Embedded Systems, Cross-functional Team..., Manufacturing, Networking, Business Development, Technical Support, Firmware, Storage, Agile Methodologies, Integration, Cloud Computing, Enterprise Software, Software Development, Product Management, SaaS, Unix, Program Management, Product Lifecycle..., Quality Assurance, Product Development, Shell Scripting, Software Engineering, Hardware, Software Design, Fibre Channel, C++
Education
Purdue University 1977 — 1982
BS, Industrial Engineering
University of Colorado Boulder
Graduate Coursework, Computer Science
Riverbed Technology October 2008 - Present
Proxim Wireless November 2005 - October 2008
Macromedia May 2005 - October 2005
Leafrog Enterprises Ltd September 2001 - April 2005
Lucent/Avaya August 1999 - August 2001
SGI 1997 - 1999
Skills
Oracle Applications, Integration, Project Management, ERP, Oracle, Agile Methodologies, Cloud Computing, SaaS, Software Development, Unix, Vendor Management, Business Intelligence, Data Warehousing, Salesforce.com, Enterprise Software, Management, Requirements Analysis, Software Project..., CRM, Solution Architecture, IT Strategy, SDLC, Cross-functional Team..., Program Management, Product Management, Business Analysis, Enterprise Architecture, Analytics, Oracle E-Business Suite, Testing, SQL
Education
Madurai Kamaraj University 1988 — 1992
BE, Computer Engg
Intuitive Surgical 2008 - Present
KLA-Tencor October 2000 - December 2007
Lucent/Avaya June 1997 - October 2000
Skills
Business Objects, Business Intelligence, Data Warehousing, ETL, Visio, ERP, Requirements Analysis, Business Analysis, Data Modeling, SDLC, SAP BW, SQL, Software Project...
Education
San Jose State University
M.S., Computer Science
University of Washington
B.S., Electrical Engineering
Oracle June 2013 - Present
Acme Packet January 2009 - May 2013
Acme Packet January 2008 - December 2008
Acme Packet September 2002 - December 2007
Aravox July 1999 - September 2002
Aravox Technologies 1999 - 2002
Lucent/Avaya September 1995 - July 1999
Skills
Systems Engineering, VoIP, SIP, IP, H.323, Unified Communications, Pre-sales, MGCP, RTP, Sales Engineering, Networking, Troubleshooting, TCP/IP, Wireless, Ethernet, Telecommunications, Telephony, Routing, Enterprise Software, Network Architecture, Cisco Technologies, SS7
Education
Oklahoma State University 1987 — 1988
B.Sc
Avaya June 2000 - Present
Lucent/Avaya 1998 - 2002
Skills
SIP, VoIP, Telecommunications, H.323, IP, Telephony, Avaya, Unified Communications, CTI, TCP/IP, Linux, Integration, Agile Methodologies, Wireless, ISDN, VxWorks, SNMP, RTP, Ethernet
Education
Monmouth University 1987 — 1989
Master of Science (M.S.), Electrical and Electronics Engineering
Polycom October 2010 - Present
Polycom April 2010 - October 2010
Polycom November 2001 - March 2010
Lucent/Avaya February 2001 - November 2001
Data Projections October 1999 - February 2001
Education
St. Mary's University
BBA, Marketing
Ryder System, Inc. August 2007 - Present
Lucent/Avaya 1996 - 2005
Skills
Strategic Sourcing, Supply Chain Management, Supply Management, Cross-functional Team..., Management, Process Improvement, Vendor Management, Leadership, Project Management, Procurement, Outsourcing, Contract Negotiation, Sourcing
Education
Florida State University 1991 — 1995
Louisiana State University
MBA
Merrill & Associates 2011 - Present
Merrill & Associates 2006 - 2011
Lucent/Avaya 1999 - 2006
AT&T/Lucent 1996 - 1999
Skills
Avaya, Unified Communications, ACD, VoIP, Co-location, IP, Managed Services, Cisco Technologies, Telecommunications, Data Center, Cloud Computing, Account Management, TCP/IP, Integration, Telephony, Vendor Management, Call Centers
Education
Azusa Pacific University
Syngenta Crop Protection December 2008 - Present
Remco Mfg. December 2003 - December 2008
Lucent/Avaya August 2000 - August 2001
Education
Metropolitan Community College 2001 — 2003
AASADD, Architectural drafting and design
University of Nebraska-Lincoln 1994 — 1997
Env. Studies through CASNR
Jones Homes July 2007 - Present
CBRB June 2005 - July 2007
Engineering & Hydrosystems May 2002 - April 2005
Avaya April 1998 - September 2001
Lucent/Avaya April 1998 - September 2001
Lucent/Avaya April 1998 - September 2001
Lucent Technologies March 1993 - March 1998
Lucent Technologies March 1993 - March 1998
Skills
Relocation, Residential Homes, Condos, National Association of..., Real Estate, Negotiation, Short Sales, Sales, Buyer Representation
Education
University of Denver 1993 — 1995
Computer Information, Telephony
University of New Orleans 1968 — 1973
BA, History, Education
Arapahoe Community College
Arapahoe Community College
Computer Aided Design Certificate
University of Denver
University of Denver
University of Denver
University of Denver
University of New Orleans
B.A, History
University of New Orleans
B.A, History
Carousel Industries November 2010 - Present
Maria Rosen Training September 2003 - November 2010
Avaya March 1999 - July 2001
Avaya January 1990 - March 1999
Lucent/AVAYA January 1990 - March 1999
Skills
Call Center, TDM, Process Improvement, Visio, Troubleshooting, Team Leadership, Vendor Management, Team Building, Program Management, Software Documentation, Project Management, Sla, Customer Service, Call Centers, Business Analysis, SIP, SDLC, Switches, Management, Wireless, Unified Communications
Education
The George Washington University 1991 — 1995
Master's Certificate, Project Management
VRP Consulting, Inc. October 2012 - Present
ProPlayer source May 2010 - September 2012
Keller Williams Real Estate March 2006 - May 2010
Lucent/Avaya April 1997 - May 2003
Bell South, Business Communication Systems-Nortel April 1995 - February 1997
ROLM/IBM/Siemens 1988 - 1995
Skills
New Business Development, Sales Operations, Strategy, CRM, Management, Marketing, Event Management, Negotiation, Contract Negotiation, Selling, Marketing Strategy, Social Media Marketing, Sales Management, Start-ups, Business Development, Direct Sales
Education
University of South Florida 1984 — 1988
BA, Communications
Centennial Peaks Hospital October 2008 - Present
Celestica April 2003 - November 2005
Lucent/Avaya January 1996 - April 2003
Skills
Mental Health, CBT, Customer Service, Cross-functional Team..., Microsoft Office, Process Improvement, Psychotherapy, Inventory Management, Operations Management, Group Therapy, Team Building, Continuous Improvement, Supply Chain Management, Purchasing, Training, Six Sigma, Manufacturing, SAP, Program Management, Quality Assurance, Supply Chain, Quality Management, Lean Manufacturing
Education
Arapahoe Community College 2006 — 2008
Health Information Management
Front Range Community College 1998 — 2001
Business Management, Business Administration and Management, General
District School Board of Pasco County August 2001 - Present
Lucent/Avaya 1998 - 2001
Rent A Center 1994 - 1998
Skills
Curriculum Development, Lesson Planning, Classroom, Educational Technology, Curriculum Design, Classroom Management, Educational Leadership, Differentiated..., Tutoring, K-12, Teacher Training, Literacy, Geometry, Mathematics Education, Teaching, Mathematics, Staff Development, Algebra, Elementary Education, Special Education, Instructional Design, Instructional Technology, ESL, E-Learning
Education
Pasco-Hernando Community College 2001 — 2002
USF 1984 — 1988
Bachelor of Science, Business Administration
University of South Florida 1984 — 1988
Bachelor of Science in Business Administration, Business Administration and Management, General