M5 Networks
Industry: Company
DescriptionParent organization: ShoreTel Pty. Ltd Subsidiary: Callfinity, Inc.
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M5 Networks Employees
ShoreTel December 2014 - Present
ShoreTel March 2012 - December 2014
M5 Networks July 2008 - March 2012
M5 Networks January 2005 - July 2008
M5 Networks March 2004 - December 2005
Cap Gemini Ernst & Young August 2001 - November 2003
Skills
Vendor Relations, Pricing, Contract Negotiations, Analysis, Access, Purchasing, Carriers, Telecommunications, Cost Control, Provisioning, Wholesale, Collocation, Inventory Management, Negotiation, Forecasting, Procurement, Billing Systems, Contract Management, Cost Analysis, VoIP, Data Analysis, E911, Management Consulting, Co-location, Contract Negotiation, E-911, Cloud Computing, Unified Communications, IP, Telephony, Strategic Planning, Strategy, Leadership, MPLS, Vendor Management, Solution Selling, Managed Services, Networking, Integration, Cost Benefit, SaaS
Education
James Madison University 1997 — 2001
Bachelor of Science, Computer Science
Level 3 Communications January 2011 - Present
Level 3 Communications September 2008 - Present
M5 Networks November 2007 - July 2008
Premiere Global Services September 2002 - 2007
Citizens Conferencing September 2002 - March 2005
Teligent July 1999 - May 2001
OnePoint Communications January 1997 - May 1999
GE CAPITAL RESCOM September 1993 - December 1996
Nortel 1990 - 1993
Skills
Solution Selling, Telecommunications, Managed Services, Account Management, Salesforce.com, Sales Management, New Business Development, Direct Sales, SaaS, Sales, VoIP, Unified Communications, Co-location, Cloud Computing, Business Development
Education
DePaul University 2003 — 2007
BA
Cerritos College
ShoreTel December 2013 - Present
ShoreTel March 2012 - December 2013
M5 Networks September 2011 - September 2012
M5 Networks April 2010 - September 2011
M5 Networks July 2007 - April 2010
Curves May 2005 - July 2007
Skills
SaaS, Recruiting, Call Center, Salesforce.com, Training, Team Leadership, Sales Management, CRM, Direct Sales, Account Management, Vendor Management, Sales, Networking, Customer Experience, Customer Retention, Sales Process
Education
Christopher Newport University 2001 — 2004
Bachelor of Arts, French
Constant Contact April 2014 - Present
Ideazio February 2014 - Present
BUMI (Backup My Info!, Inc.) July 2010 - February 2014
The Rockefeller Group November 2009 - July 2010
M5 Networks January 2008 - November 2009
M5 Networks June 2003 - December 2007
Skills
Marketing Automation, Disaster Recovery, VoIP, SEO, Direct Marketing, Social Networking, Salesforce.com, Information Technology, SaaS, Demand Generation, Cloud Computing, Lead Generation, Lead Management, Go-to-market Strategy, Enterprise Software, Strategic Partnerships, Sales Enablement, Solution Selling, Channel, Vendor Management, Data Backup Solutions, Business Development, Management, Professional Services, Telecommunications, Marketing Strategy, Networking, Start-ups, Managed Services, Marketing, Sales, Strategy, Product Management, Product Marketing, CRM, New Business Development, Channel Partners, Account Management, Online Marketing, Social Media, Marketing Communications, Social Media Marketing
Education
Columbia University in the City of New York 1999 — 2003
BA, Psychology & American Studies
salesforce.com May 2014 - Present
ShoreTel March 2012 - April 2014
M5 Networks March 2008 - March 2012
Pastafari March 1997 - July 2011
Octopus Networking, Inc. February 2001 - January 2008
Dgolpe.com 1998 - 2001
Skills
Certified..., Call Center, Salesforce.com, Outsourcing, CTI, Workforce Management, IT Strategy, Customer Service, ACD, Service Delivery, Customer Relations, VoIP, SaaS, Cloud Computing, Unified Communications, Managed Services, Project Management, Enterprise Content..., Call Centers, Product Management, Leadership, CRM, Account Management, Sales Process, Vendor Management, Telecommunications, Solution Selling, Consulting, Customer Experience, Business Process, Strategy, Lead Generation, Management, Enterprise Software, Mobile Devices, Integration, Network Design, Non-profit Volunteer
Education
University of Colorado at Boulder 1992 — 1997
BA, Political Science
ShoreTel June 2014 - Present
ShoreTel December 2013 - June 2014
ShoreTel April 2013 - November 2013
ShoreTel September 2012 - November 2013
M5 Networks July 2011 - September 2012
M5 Networks April 2010 - June 2011
Sutherland Global Services October 2009 - April 2010
IBM January 2008 - June 2008
Skills
Computer Hardware, Project Management, Leadership, Microsoft Office, Customer Service, Networking, Java, Operating Systems, Database Administration, System Architecture, Network Hardware, Lotus Smartsuite, Information Technology, VoIP, Cloud Computing, Telecommunications, XP, Management, Unified Communications, Customer Satisfaction, Technical Support, Troubleshooting, Call Centers, Telephony, Managed Services, Salesforce.com, Customer Retention, ACD, Help Desk Support, Account Management, WAN, MPLS, IP, Training, Windows, SIP, Cisco Technologies, Strategy, SIP Trunking, SaaS, Vendor Management, Integration, Team Leadership, Switches
Education
Rochester Institute of Technology 2005 — 2009
Bachelor's of Science, Management Information Systems
COO on Demand January 2015 - July 2015
Adesis, Inc. December 2012 - January 2015
6connect, Inc February 2012 - October 2012
MarketShare November 2010 - February 2012
Consolidated Technologies September 2009 - October 2010
M5 Networks March 2009 - August 2009
M5 Networks December 2006 - February 2009
Peak Consulting 2000 - 2004
Skills
Salesforce.com, SaaS, Marketing, Marketing Strategy, Cloud Computing, Business Development, Project Management, Account Management, Online Advertising, Social Media Marketing, New Business Development, Market Research, Product Marketing, SEO, Telecommunications, CRM, Social Media, Lead Generation, Product Management, Strategic Partnerships, Sales, Direct Sales, Leadership, Sales Management, Program Management, Start-ups, Strategy, Management, Public Relations, Social Networking, Entrepreneurship, Budgets, Analytics, Product Development, Consulting, Cross-functional Team..., Strategic Planning, Executive Management, Business Strategy, Pharmaceutical Industry
Education
University of Southern California 2002 — 2006
English and Theater Double Major, BA and BFA
Harvard Graduate School of Arts and Sciences 2000 — 2004
Master's Degree, Applied Physics
ShoreTel October 2012 - March 2014
ShoreTel March 2012 - October 2012
M5 Networks September 2011 - March 2012
M5 Networks May 2011 - September 2011
Innovative Solutions February 2010 - September 2010
Kriterium October 2009 - January 2010
RIT Laboratory for Wireless Networking & Security January 2009 - November 2009
Monroe 2-Orleans BOCES May 2008 - August 2008
Optima Computers 2006 - 2007
Skills
VoIP, Cisco Technologies, Telecommunications, MPLS, IP, Call Centers, Networking, SaaS, SIP, TCP/IP, Unified Communications, Technical Support, Cloud Computing, Integration, Network Design, Ethernet, Mobile Devices, Management
Education
HBX - Harvard Business School 2015 — 2015
CORe Credential of Readiness, Accounting and Business/Management
Rochester Institute of Technology 2003 — 2009
Bachelor of Science (BS), Information Technology
Zenoss November 2014 - Present
Zenoss Inc. November 2014 - Present
Xactly Corp November 2013 - October 2014
Facebook June 2013 - September 2013
ShoreTel Sky August 2012 - May 2013
M5 Networks November 2010 - August 2012
Skills
VoIP, Telecommunications, Call Center, Linux, TCP/IP, Managed Services, Unified Communications, Perl, VMware, Cisco IOS, Backtrack, IP, Security, Networking, Firewalls, Network Security, Interpersonal...
Education
Utica College 2015 — 2016
BS Cybersecurity, Information Security and Forensics, 11
Rochester Institute of Technology 2008 — 2012
BS, Information Security and Forensics
Lightpath March 2013 - Present
Lightpath May 2012 - March 2013
Xchange telecom October 2010 - May 2012
M5 Networks 2007 - 2010
WNET.ORG 2006 - 2007
Skills
VoIP, ISDN, Ethernet, Cisco Technologies, Switches, Telecommunications, IP, Avaya, Routing, Computer Network..., DSL, Cisco Nexus, SIP Trunking, Unified Communications, MPLS, Managed Services, Networking, SIP, Wireless, Telephony
Education
Columbia University in the City of New York 2006 — 2007
PER SCHOLAS 2006 — 2006
New York Institute of Technology-Old Westbury 1998 — 2001
Electrical, Electronic and Communications Engineering Technology/Technician
USAS Technologies LLC October 2012 - Present
Bronx Lebanon Hospital Center March 2012 - September 2012
Indigo Technologies Partners February 2010 - February 2012
M5 Networks December 2008 - April 2009
M5 Networks February 2008 - December 2008
Rockefeller Group Technology Solutions July 2005 - November 2007
Rockefeller Group Technology Solutions May 2003 - July 2005
Rockefeller Group Technology Solutions November 2001 - May 2003
Rockefeller Group Technology Solutions May 2000 - November 2001
Rockefeller Group Technology Solutions September 1996 - May 2000
Skills
Call Center, Avaya, ACD, PBX, Voice Mail, VoIP, Customer Service, Customer Relations, Systems Management, Telecommunications, Call Recording, Audix, Avaya PBX, IVR, Telephony, Call Routing, Microsoft Office, Workforce Management, Budgeting, Inventory Management, Unified Messaging, Excel, Customer Satisfaction, Word, Unified Communications, Contact Centre, Problem Solving, Account Management, Scheduling, IP PBX, Supervisory Skills, Billing, Outbound, Administration, Contract Management, Hiring, Outlook, Coaching, Database Administration, Telephone Skills, PowerPoint
Education
CEGEP - John Abbott College 1982 — 1985
DEC, Business Administration / Commerce
Miller Heiman November 2012 - December 2014
Cherry Street Consulting March 2012 - December 2014
Telovations August 2010 - December 2011
Miller Heiman December 2008 - August 2010
Miller Heiman June 2008 - December 2008
M5 Networks August 2007 - March 2008
Progress Telecom May 2005 - April 2006
Focal Communications August 2002 - August 2004
Aerie Networks 2000 - 2001
Level 3 Communications 1998 - 2000
Skills
Product Marketing, Product Management, Management, Strategic Partnerships, Selling, Leadership, Sales Management, Telecommunications, Account Management, Sales, Go-to-market Strategy, Solution Selling, Lead Generation, Business Development, Strategy, CRM, Marketing, Start-ups, Channel Partners, Social Media Marketing, Sales Process, Executive Management, Mergers, Public Relations, Cloud Computing, Strategic Planning, Marketing Strategy, New Business Development, Product Development, SaaS, Salesforce.com, Professional Services, International Sales, Sales Operations, Managed Services, Contract Negotiation, Negotiation, Team Building, Direct Sales, B2B, Business Strategy, Coaching, Mergers & Acquisitions, Competitive Analysis, Key Account Management, Management Consulting, Integration, Entrepreneurship, Team Leadership
Education
University of Notre Dame - Mendoza College of Business 1978 — 1982
BBA, Finance and Accounting
University of Tampa 2012 — 2014
Master of Science (MS), Marketing
Lincoln High School
Sweeten April 2014 - Present
Sweeten.com November 2013 - Present
Scoutmob 2010 - Present
Rainforest 2012 - Present
ShoreTel February 2012 - April 2014
M5 Networks (acquired by ShoreTel) January 2005 - January 2012
M5 Networks 2002 - 2004
Prudential Financial 2001 - 2001
Kozmo.com 1999 - 2000
PwC 1998 - 1999
Skills
Product Management, Project Management, Strategic Planning, Product Marketing, Cross-functional Team..., Vendor Management, Start-ups, Cloud Computing, SaaS, VoIP, Managed Services, CRM, Salesforce.com, Agile Methodologies, User Experience, Business Development, Unified Communications, Telecommunications, Sales Operations, Strategy, Strategic Partnerships, Enterprise Software, Software Development, Management, Product Development, Mobile Devices, SDLC, Networking, Entrepreneurship, Wireless, Solution Selling, Integration, Professional Services, Product Lifecycle..., Go-to-market Strategy, E-commerce, Program Management, Data Center, Mobile Applications, IT Strategy, Channel Partners, Business Intelligence, Sales, Analytics, Marketing, B2B, Integrated Marketing, Agile Project Management, Technical Leadership
Education
Cornell University 1992 — 1996
Bachelor of Science (BS)
Stuyvesant High School 1989 — 1992
NBC Universal March 2012 - Present
M5 Networks November 2010 - January 2012
Timesharing Incorporated August 2008 - November 2010
Skills
C#, Visual Studio, ASP.NET, Writing, Concept Development, JavaScript, SQL, HTML, CSS, Photoshop, jQuery, Microsoft Office, Java
Education
Oberlin College 2004 — 2008
BS, Computer Science
PITS LLC January 2015 - Present
US Army February 2014 - Present
ShoreTel April 2012 - February 2014
M5 Networks November 2010 - April 2012
R.I.S.K. July 2006 - October 2009
Skills
C#, Microsoft SQL Server, SQL, .NET, Java, Visual Studio, JavaScript, MySQL, Software Development, ASP.NET, CSS, Object Oriented Design, XML, Linux, PHP, Agile Methodologies, Design Patterns, SOAP, ASP.NET MVC, OOP, WCF
Education
MUM 2009 — 2012
MS, Computer Science
Qafqaz Universiteti 2003 — 2007
BS, Computer Engineering
ITP - ID Theft Protectors May 2015 - Present
Credit Forget It January 2008 - May 2015
Louis Ferre, Inc. July 2007 - January 2008
M5 Networks November 2006 - May 2007
National Settlement Agency July 2005 - April 2006
Skills
Credit Consultant, Debt Settlement..., Financial Adviser, Business Networking, Management, CRM Integration, Marketing Communications, Cross-functional Team..., Customer Service, Market Strategy, Strategic Planning, Deal Closure, Sales Process, Sales, Public Speaking, Training, Analysis, Microsoft Office, Invoicing, Accounting, Data Entry, Accounts Payable, Typing 55 WPM
Education
Brooklyn College 2012 — 2014
Bachelor’s Degree, Business Management and Finance
ASA Institute of Business and Computer Technology 2010 — 2012
Associate's degree, Medical Office Administration
Bishop Kearney HS 1994 — 1999
HS, High school diploma
Fonality April 2015 - Present
ShoreTel March 2012 - April 2015
M5 Networks March 2003 - March 2012
Echobay Technologies January 2002 - March 2012
E-Color 1999 - December 2001
Integrated Systems Group 1997 - 2000
Skills
IP, Hosted VoIP, Managed Services, SaaS, Consultative Selling, Selling, VoIP, Cloud Computing, Unified Communications, Customer Service, Solution Selling, Strategic Partnerships, Management, Start-ups, Cisco Technologies, Sales, Telecommunications, Sales Operations, Sales Management, Co-location, Enterprise Software, Account Management, Virtualization, Channel Partners, MPLS, Telephony, Hosted Services, Sales Process, Direct Sales, Networking, Call Centers, Team Leadership, Salesforce.com, Leadership, Outsourcing, Professional Services, Go-to-market Strategy, Data Center, Wireless
Education
Fordham University 1988 — 1991
History, American History
Federal Reserve Board August 2012 - Present
Rochester Institute of Technology July 2011 - August 2012
Apple Retail December 2009 - August 2011
M5 Networks May 2011 - June 2011
Paychex November 2010 - May 2011
Ithaca College January 2006 - May 2009
Ithaca College August 2006 - May 2007
Skills
Public Speaking, Customer Service, Teaching, Mac OS X, Microsoft Office, Microsoft Exchange, Blackberry Enterprise..., SCCM, ADUC, Windows 7, Windows Server, Powershell, Technical Writing, E-Discovery
Education
Ithaca College 2005 — 2009
Computer Information Systems, Computer Science
Retour Tennis July 2014 - Present
The Tennis Shop November 2011 - Present
5Nines Data April 2010 - April 2014
M5 Networks June 2006 - April 2009
Skills
Direct Sales, Marketing, Strategic Partnerships, Channel Sales, Cloud Computing, New Business Development, B2B, Strategy, Solution Selling, Salesforce.com, Sales, Selling, Business Development, Leadership, Marketing Strategy
Education
Northwestern University - Kellogg School of Management 1983 — 1985
MBA, Finance, Competitive Strategy
Cornell University
BA, Economics
St. Benedict's Prep
St. Benedict's Prep
ShoreTel March 2012 - Present
M5 Networks October 2011 - March 2012
The Bowery Hotel February 2007 - December 2009
The M&A Advisor June 2005 - January 2007
Skills
VoIP, IT Management, IT Operations, LAN-WAN, Networking, System Administration, Microsoft Technologies, Unified Communications, Help Desk Support, Microsoft Exchange, Telecommunications, Cisco Technologies, Cloud Computing, Databases, IT Solutions, Data Center, Hotel Management, Integration, Switches, Technical Support
Education
Colorado Technical University
Bachelor of Science (B.S.), Information Technology, Network Management Concentration, GPA 3.79 / 4.00
City College of New York December 2013 - Present
CMC New York March 2013 - Present
The Stylista Group (A division of Petia Bradshaw and Associates LLC) January 2009 - Present
Extend Your Life Thru Fitness Inc. July 2010 - October 2012
Precise Consulting Inc. December 2008 - September 2012
Ambitious1Fitness LLC May 2010 - May 2010
The Inner Power Workbook May 2009 - December 2009
Jasmine O. Edwards PC January 2009 - January 2009
M5 Networks December 2006 - December 2008
Polo Ralph Lauren July 2005 - July 2006
Skills
Marketing Strategy, Lead Generation, Email Marketing, Market Research, Social Media Marketing, Business Development, Public Relations, Content Development, Entrepreneurship, Strategy, Marketing, Advertising, Marketing Communications, Press Releases, Online Marketing, New Business Development, Management, Newsletters, Social Networking, Digital Marketing, Market Planning, Sales Process, Sales Management, Web Marketing, Strategic Partnerships, Training, Small Business, Direct Marketing, Online Advertising, Brand Development, Segmentation, Digital Strategy, SEM, B2B Marketing, Marketing Management, B2B, Integrated Marketing, Event Planning, SEO, Brand Management, Mobile Marketing
Education
Pace University - Lubin School of Business 2002 — 2005
MBA, Marketing Managment
Simmons College 1993 — 1997
BA, Management/Marketing
Delta Dental Insurance Company August 2014 - Present
Eat24 January 2014 - August 2014
ShoreTel April 2012 - December 2013
M5 Networks August 2011 - March 2012
Cote & Co, APC February 2010 - July 2011
J.T. Naughten October 2009 - February 2010
Keeping Your Balance January 2009 - April 2009
Smith Barney August 2008 - November 2008
Skills
Financial Analysis, Outlook, Accounts Payable, Bookkeeping, Tax, Accounting, Internal Controls, Budgets, QuickBooks
Education
UC Berkeley Extension 2009 — 2011
Managerial Accounting, Accounting and Business/Management
Santa Clara University 2004 — 2008
Bachelors, Finance
ShoreTel May 2014 - Present
ShoreTel February 2013 - May 2014
ShoreTel April 2012 - February 2013
M5 Networks July 2011 - April 2012
Xerographic Solutions, Inc January 2011 - July 2011
Xerographic Solutions, Inc January 2010 - January 2011
Xerographic Solutions, Inc July 2008 - December 2009
Xerox January 2003 - June 2008
Skills
Customer Satisfaction, Outstanding Customer..., Customer Retention, Growing Revenue, Salesforce.com, Managed Services, Operations, Inside Sales, Service Delivery, HR Management, Services Marketing, Managed Print Services, Employee Management, P&L Management, Sales, Microsoft Office, Teamwork, Service Management, Customer Engagement, Client Services, Client Retention, Client Relationship..., Customer Service, Financial Services, CRM, Cloud Computing, Personnel Management, Account Management, Team Building, Process Improvement, Team Leadership, Sales Management, Program Management, Vendor Management, Professional Services, Management, Strategy, Call Center, Leadership, Telecommunications, Call Centers, Direct Sales, Customer Experience, Employee Training, SaaS, Integration, Enterprise Software, Solution Selling, Sales Process, Sales Operations
Education
Medaille College
Business Administration
Brighton High School 1990 — 1994
New York State Regents Diploma
WUN Systems LLC January 2014 - Present
WUN Systems Inc June 2011 - Present
M5 Networks 2010 - 2011
M5 Networks 2008 - 2010
M5 Networks 2006 - 2008
M5 Networks 2005 - 2006
M5 Networks 2003 - 2005
Eastman Kodak 2000 - 2003
Eastman Kodak 1998 - 2000
Skills
Customer Relations, Customer Satisfaction, Customer Service, Call Center, VoIP
Education
Rochester Institute of Technology 1990 — 1995
BS, International Business/Finance
Roscoe Central School 1978 — 1990
High School
MeetandSocialize.com December 2012 - September 2014
WUN and ETS October 2011 - June 2014
PandaVision Inc. April 2008 - December 2013
M5 Networks August 2005 - December 2007
Skills
Project Management, Leadership, VoIP, Troubleshooting, Telecommunications, Strategic Planning, Customer Service, Critical Thinking, Customer Satisfaction, Cisco Technologies, New Business Development, System Administration, Social Networking, E-commerce, Business Development, CRM, Networking, Start-ups, Cloud Computing
Education
University of Phoenix 2008 — 2012
IT/ Visual Communication
Merrill Lynch/Bank of America September 2009 - Present
Achieve3000 2007 - October 2009
M5 Networks 2006 - 2007
XpertUniverse 2001 - 2006
SystemsLink 2000 - 2001
AT&T 1995 - 2000
Federal Reserve Bank of New York 1989 - 1995
Skills
Vendor Management, SDLC, SaaS, Agile Methodologies, Business Intelligence, CRM, ITIL, VoIP, Strategic Planning, IT Management, Start-ups, Software Development, Cloud Computing, Software Project..., Testing, Integration, Strategy, Microsoft SQL Server, Management, Salesforce.com, Enterprise Software, Data Warehousing, Leadership, ERP, Outsourcing, Networking, IT Strategy, Enterprise Architecture, Disaster Recovery
Education
Stevens Institute of Technology 1991 — 1994
MS, Technology Management
New York University - Polytechnic School of Engineering 1981 — 1985
BS, EE/CS
Can-Do Ideas December 2014 - Present
Precision IT Group August 2013 - December 2014
Precision IT Group May 2012 - August 2013
M5 Networks May 2011 - May 2012
M5 Networks March 2009 - May 2011
M5 Networks April 2008 - January 2010
Ward Leonard Electric July 2006 - April 2008
Ward Leonard Electric October 2005 - July 2006
Ward Leonard Electric Inc January 2004 - October 2005
US Army 1996 - 2004
Skills
Channel Partners, Business Planning, Managed Services, Lead Generation, Team Building, Sales Management, SaaS, Marketing Strategy, Social Media Marketing, Marketing Management, Direct Sales, Sales Operations, Sales, Salesforce.com, Management, Business Development, CRM, Strategy, Marketing, Cross-functional Team..., Entrepreneurship, Key Account Management, Cloud Computing, Sales Process, Telecommunications, Selling, Sales Presentations, Executive Management, VoIP, Leadership, Start-ups, Team Leadership, Solution Selling, Networking, Strategic Partnerships, Strategic Planning, Unified Communications, Online Advertising, Product Management, SEO, Account Management, Enterprise Software, Market Research, Product Marketing, New Business Development, Vendor Management, Business Strategy, Mobile Devices, Outsourcing, Consulting
Education
United States Military Academy at West Point 1992 — 1996
Bachelor of Science, Information Systems
Experian Marketing Services August 2015 - Present
Maxymiser June 2012 - July 2015
M5 Networks August 2008 - June 2012
Austin Travel October 2006 - August 2008
Let's Talk Business Network October 1998 - October 2006
WGBB 1991 - 1998
Skills
Lead Generation, New Business Development, Salesforce.com, Sales, Sales Process, Sales Operations, B2B, Leadership, Sales Management, Cold Calling, Management, Cloud Computing, CRM, Email Marketing, Eloqua, Demand Generation, Enterprise Software, Selling, Product Marketing, Contract Negotiation, Strategic Planning, Team Building, Trade Shows, E-commerce, VoIP, Customer Retention, Go-to-market Strategy, Strategy, Start-ups, A/B testing, Multivariate Testing, Personalization, Unified Communications
Education
LIU Post 1991 — 1993
BS, Communications
University at Buffalo 1989 — 1991
Business
Farmingdale State University of New York 1987 — 1989
AS, Business
ShoreTel September 2013 - Present
ShoreTel January 2008 - September 2013
M5 Networks June 2005 - January 2008
University, Admissions Department May 2005 - September 2005
Septet Associates January 2001 - January 2004
Skills
VoIP, Computer Hardware, Cisco Technologies, Linux, C++, LAN-WAN, Unified Communications, SaaS, Managed Services, MPLS, ACD, SIP, Cloud Computing, Telecommunications, Final Cut Pro, After Effects, Photoshop, Video Production, Video Editing, Videography
Education
Polytechnic University 2006 — 2007
Masters of Science, Integrated Digital Media
Polytechnic University 2001 — 2006
Bachelor of Science, Computer Engineering
ShoreTel March 2012 - Present
M5 Networks April 2011 - March 2012
Callfinity November 2008 - April 2011
Newdigs 2007 - 2008
Skills
Cloud Computing, Telecommunications, Software Development, Linux, JavaScript, Unix, C, MySQL, Erlang, Distributed Systems, SIP
Education
Rochester Institute of Technology 2004 — 2015
Bachelor's degree, Computer Science
ShoreTel April 2013 - Present
M5 Networks February 2011 - March 2013
Oberthur Technologies September 2009 - September 2010
Kriterium March 2009 - May 2009
HCL Technologies June 2006 - June 2007
Skills
Cacti, Cisco Routers-26xx,36xx..., Nagios, Solarwinds/Orion, BGP peering, MPLS, Load Balancing, GRE Tunnels, Multipoint, Wireshark, Cisco Call Manager, Packet Analysis, OSPF, DNS, IP Plan, Salesforce.com, HSRP, TCP/IP, IPv4, EIGRP, ATM, PPP, QoS, Firewalls, OPNET, VLAN, C, C++, Windows, Mac OS X, IP Networking, Matlab, DSL, Genband, VPN, VoIP, IP, Cisco Routers, Routing, ATM networks, Frame Relay, OS X, Routing Protocols, Network Design, Switches, Data Center, Telecommunications, CCNA, SIP, Networking
Education
Rochester Institute of Technology 2007 — 2009
Masters of Science, Telecommunication Engineering Technology
Institute for Integrated Learning & Management, Greater Noida 2002 — 2006
Bachelor, Technology; Electronics & Communication Engineering
M5 Networks May 2006 - Present
Universal Calvary Church February 2003 - Present
Metschools April 2004 - May 2006
Education
Metropolitan College of NY
Master's Degree, Public Affairs & Administration
Metropolitan College of New York 2004 — 2007
Bachelors, Human Services
Birchbox August 2014 - Present
SRSsoft December 2012 - August 2014
USA Corporate Services Inc. September 2012 - December 2012
M5 Networks March 2011 - February 2012
M5 Networks March 2011 - February 2012
M5 Networks May 2010 - June 2011
Rochester Institute of Technology January 2010 - May 2010
Rochester Institute of Technology April 2008 - May 2010
Rochester Institute of Technology September 2009 - January 2010
Excellus BlueCross BlueShield May 2009 - August 2009
Skills
Photoshop, Illustrator, Event Marketing, Event Planning, InDesign, Raiser's Edge, Adobe Creative Suite, Meeting Planning, Organizing Meetings, Corporate Meetings, Tradeshow Design, Trade Show Management, Excel, Microsoft Office, Word, Web Design, HTML, Event Management, Special Events, Corporate Events, Event Execution, Events Organisation, Party Planning, Eloqua, Salesforce.com, SEO, Copywriting, SEO copywriting, Email Marketing, Google Analytics, Lead Management, Lead Generation, Customer Service, Organizing, Budgeting, Budget Tracking, Advertising, B2B Marketing, Marketing Communications, Online Advertising, Social Media, Facebook, LinkedIn, Twitter, Blogging, Fundraising, Charity Events, Stewardship, SEM, Dreamweaver
Education
Rochester Institute of Technology 2006 — 2010
Bachelors of Science in Marketing/Advertising w/minor in Public Relations, Marketing, Advertising, Public Relations, Creative Writing
GNBVT
CDW August 2014 - Present
Thinking Phone Networks April 2013 - August 2014
ShoreTel April 2012 - April 2013
M5 Networks November 2010 - April 2012
Geckotech, LLC April 2005 - November 2010
WANTEC January 2000 - January 2005
MCI February 1999 - February 2000
Nortel Networks January 1998 - February 1999
MCI 1997 - 1998
MCI November 1994 - January 1997
Skills
Hosted VoIP, Managed Services, Channel Sales, Cloud Computing, Sales Management, Hosted Voice, Hosted Services, Channel, Entrepreneurship, Cisco Technologies, Unified Communications, Unified Messaging, Fortune 1000, Channel Strategy, IP PBX, MPLS, Broadband, Broadband Access, QoS, Salesforce.com, CRM, SIP, SIP Trunking, VoIP, SaaS, Solution Selling, Telecommunications, Data Center, WAN, Ethernet, IP, Sales Operations, Business Development, Co-location, Telephony, Channel Partners, Direct Sales, T1, Professional Services, Wireless, Go-to-market Strategy, Sales Engineering, Strategic Partnerships, Sales Process, Video Conferencing, Selling, Call Centers, Business Alliances, Sales, Lead Generation
Education
Ohio University 2001 — 2003
MBA
Ohio University 1990 — 1994
BS, Communication Systems Management, Cum Laude
ShoreTel November 2012 - Present
ShoreTel August 2011 - November 2012
M5 Networks January 2011 - August 2011
M5 Networks September 2010 - January 2011
Best Buy Geek Squad February 2010 - September 2010
Best Buy October 2008 - February 2010
Skills
Windows, PHP, Mac OS X, Technical Writing, Unix, JavaScript, Microsoft SQL Server, Perl, MySQL, ASP.NET, Networking, SaaS, Computer Hardware, XP, Technical Support, CRM, Integration, Telecommunications, Troubleshooting, Management, OS X
Education
Rochester Institute of Technology 2005 — 2016
Bachelor of Science (BS), Public Policy
The SpendSmart Payments Company (OTN:SSPC) June 2013 - Present
M5 Networks July 2010 - June 2013
Epana Networks February 2009 - July 2010
Epana Networks April 2005 - February 2009
Correlate November 2000 - April 2005
Correlate May 1997 - November 2000
Scanvec Amiable January 1996 - May 1997
Amdocs August 1994 - January 1996
Skills
Microsoft SQL Server, Web Services, Databases, Integration, Telecommunications, SIP, TCP/IP, VoIP, Object Oriented Design, SQL, Software Development, SDLC, .NET, XML, Project Management, SharePoint, Analysis, Business Analysis, Cloud Computing, SaaS, Unix, Perl, System Architecture, Software Design, Team Leadership
Education
Tel Aviv University
MSc Program, Major in System Engineering and Minor in Business
Tel Aviv University 1988 — 1991
BSc, Major in Physics and Minor in Mathematics
Ahad Ha'am high school
Kineticos Life Sciences Consulting June 2015 - Present
Duke University September 2013 - Present
Society for Neuroscience - Triangle Chapter June 2014 - Present
Drexel University October 2008 - August 2013
Robert Wood Johnson University Hospital July 2010 - December 2012
Rutgers University September 2005 - May 2012
M5 Networks July 2007 - February 2008
Columbia University in the City of New York September 2006 - December 2007
Rutgers University January 2006 - May 2006
Rutgers University September 2005 - May 2006
Education
Duke University 2013 — 2015
Postdoctoral Associate
Drexel University 2007 — 2013
Doctor of Philosophy (Ph.D.)
Columbia University in the City of New York 2006 — 2007
Master of Science (MS)
Rutgers University-New Brunswick 2004 — 2006
Post-baccalaureate Pre-health Program
Nirma Institute Of Technology 2000 — 2004
Bachelor of Science (BS)
GLS
ANPI August 2015 - Present
CoreDial, LLC November 2013 - July 2015
Broadview Networks July 2012 - October 2013
Integritas Global Solutions April 2012 - 2012
M5 Networks December 2006 - September 2011
M5 Networks December 2006 - August 2010
M5 Networks 2006 - 2010
Skills
VoIP, Relationship Development, Cloud Computing, Solution Selling, VMware, IP, Virtualization, Unified Communications, Enterprise Software, Disaster Recovery, SaaS, WAN, Direct Sales, Co-location, Ethernet, Telephony, Channel Partners, MPLS, Account Management, Networking, Wireless, Selling, Telecommunications, SIP Trunking, Troubleshooting, Managed Services, Professional Services, Sales, Program Management
Education
New England College 2000 — 2003
Music
Emma, Inc October 2012 - Present
M5 Networks January 2011 - September 2012
Geckotech LLC October 2007 - January 2011
Luby Publishing LLC 2002 - 2007
Skills
Project Implementation, Account Retention, Project Coordination, Client Services, Management, B2B, Integration, Customer Satisfaction, CRM, Outsourcing, Account Management, Lead Generation, Salesforce.com, Employee Training, Vendor Management, Email Marketing, Customer Retention, Telecommunications, Social Media Marketing, Social Media, SaaS, Marketing, Customer Service, Sales, Marketing Strategy, Marketing Communications
Education
Columbia College Chicago 1999 — 2003
Advertising
ShoreTel January 2013 - Present
M5 Networks August 2010 - January 2013
Skills
VoIP, SIP, IP, Unified Communications, Telecommunications, Wireless, Telephony, Cloud Computing, Linux, Unix, Data Center, Perl, Virtualization, Embedded Systems, PHP, MySQL, RabbitMQ, Microsoft SQL Server, Python
Education
State University of New York College at Plattsburgh 2006 — 2009
Bachelor of Science (BS), Computer Science
Deutsche Bank June 2013 - August 2013
Societe Generale June 2012 - August 2012
Societe Generale May 2011 - August 2011
M5 Networks May 2010 - September 2010
Huguenot Yacht Club June 2008 - August 2009
Mount Snow November 2007 - April 2009
Skills
Financial Analysis, Social Media Marketing, Time Management, Management, Marketing, Social Media, Equity Research, Derivatives, Analysis
Education
Queen's University 2013 — 2014
Bachelor's Degree, Economics
Queen's University 2009 — 2013
Bachelor of Commerce (B.Com.), Queen's School of Business
Mamaroneck High School 2005 — 2009
Myriad Supply May 2013 - Present
Myriad Tech Solutions September 2009 - Present
Syzygy 3 January 2009 - September 2009
M5 Networks October 2007 - December 2008
Ward Leonard Electric Company August 2004 - September 2007
Skills
Managed Services, SaaS, Solution Selling, Salesforce.com, Unified Communications, New Business Development, VoIP, Sales Management, Consulting, Networking, Account Management, Cisco Technologies, Sales, Telecommunications, Integration, Business Development, Data Center, CRM, Start-ups, Professional Services, Cloud Computing, Enterprise Software, Information Technology, Channel Partners, Direct Sales, Sales Process, Strategic Partnerships, Selling, Go-to-market Strategy, Lead Generation
Education
Trinity College-Hartford 2000 — 2004
BA, Economics
Palantir Technologies December 2013 - Present
Facebook October 2012 - December 2013
ShoreTel January 2012 - October 2012
M5 Networks December 2010 - January 2012
Rochester Institute of Technology 2009 - February 2010
Intel Corporation 2008 - 2009
Intel 2006 - 2007
Intel Corporation 2006 - 2007
Skills
Cisco IOS, Hosted VoIP, Perl, C++, Unix, Java, Semiconductors, Windows, C#, Software Development, IP, Cloud Computing, Six Sigma, JMP, VMware ESX, Nagios, Cacti, Linux System..., SIP, Red Hat Linux, Puppet, Blade Technology, VoIP, Troubleshooting, Network Administration, Linux, Databases, Bash, Networking, Programming, Shell Scripting, Management, Python
Education
Rochester Institute of Technology 2004 — 2009
BS, Microelectronic Engineering
Savannah College of Art and Design 2001 — 2004
Master of Architecture (M.Arch.), Architecture
Horace Mann School 1995 — 2001
EarthLink January 2015 - Present
Eyeconoclast Inc September 2007 - Present
Whoa.com January 2014 - August 2014
NBS, A Fusion Telecommunications Company December 2011 - January 2014
M5 Networks May 2010 - September 2011
Reignmaker Communications April 2006 - August 2007
Covad Communications 2004 - 2006
Cbeyond Communications 2001 - 2003
Intermedia Communications 1999 - 2001
Harnett County High School August 1997 - April 1999
Skills
Strategic Partnerships, Cloud Computing, Business Development, Telecommunications, Strategy, Direct Sales, Sales Operations, Sales Management, VoIP, Solution Selling, Product Management, Networking, Leadership, Lead Generation, Team Building, Unified Communications, Management, Sales Process, Channel Partners, Business Relationship..., Enterprise Software, Sales, Executive Management, Entrepreneurship, Team Management, Customer Retention, Managed Services, Competitive Analysis, Sales Presentations, Recruiting, Salesforce.com, Account Management, Channel Management, Revenue, Channel, SaaS, CRM, Increasing Revenue
Education
East Carolina University 1996 — 1997
Masters, Education
East Carolina University 1992 — 1995
BS, Exercise & Sport Science
Audible, Inc. June 2015 - Present
John Wiley and Sons July 2013 - June 2015
Pearson K-12 Technology April 2012 - July 2013
Pearson (Schoolnet) October 2010 - June 2012
CMU Human-Computer Interaction Institute July 2009 - August 2010
Maestri Consultants March 2009 - August 2009
M5 Networks August 2006 - July 2008
PTACH September 2003 - June 2006
Shema Kolainu 2002 - 2005
Skills
Usability Testing, User Interface Design, User Experience, Prototyping, Public Speaking, Human-computer..., Contextual Inquiry, Prototype, Human Computer..., User Research, Wireframes, User-centered Design, Persona, Paper Prototyping, Rapid Prototyping, User Scenarios, Card Sorting, Heuristic Evaluation, User Experience Design, Site Maps, Service Design, Interaction Design, Mobile Design, Ethnography, Information Architecture, Task Analysis, Information Design, Wire Framing, Axure, Usability, Usability Engineering, Experience Design, OmniGraffle, Iterative Design, User Interface, Design Strategy, Design Thinking, Mockups, Accessibility, Visual Design, Heuristic Analysis, Human Factors, Data Visualization, Research Design, Agile Methodologies, Scrum, Axure RP
Education
Carnegie Mellon University 2009 — 2010
Masters, Human Computer Interaction
State University of New York at Binghamton 1998 — 2000
BA, English Literature, Magna Cum Laude
Yeshiva of Hamilton 1994 — 1996
High School
wits 1993 — 1994
Greendale Community College
Greendale Community College
Katz Media Group April 2011 - Present
Eisai April 2008 - April 2011
M5 Networks December 2006 - February 2008
G.E. Transportation Systems May 2006 - November 2006
Sprint Nextel August 2005 - April 2006
MCI Worldcom February 2000 - August 2005
Robert Derector Associates March 1999 - February 2000
Skills
Switches, Routing, Cisco, VPN, Firewalls, RSA SecurID, Two-factor..., ASA, PIX, Juniper, Remote Access, WAN, BGP, EIGRP, Routers, FWSM, CCNP, Load Balancing, Routing Protocols, STP, Disaster Recovery, Data Center, SSL, Citrix, OSPF, Windows, Windows Server, PPP, Cisco Security, Security, Frame Relay, XP, Network Optimization, VoIP, MPLS, Network Engineering, Network Design, Riverbed, Nexus, IPSec, QoS, HSRP, VRRP, JUNOS, VLAN, TCP/IP, Netscreen, CCNA, Cisco Catalyst Switches, Cisco Switches
Education
Manhattan College 1994 — 1999
Bachelor's Degree, Electrical Engineering
New York University - Polytechnic School of Engineering 2003 — 2009
Telecommunication Networks
Frontier 2014 - Present
EARTHLINK BUSINESS 2012 - 2014
M5 Networks September 2010 - 2011
Global Crossing May 2005 - August 2010
Global Crossing July 2000 - May 2005
Arch Communications August 1999 - July 2000
Skills
Analysis, Access, Management, RFP, Unified Communications, VoIP, Vendor Management, Telecommunications, Cross-functional Team..., Managed Services, Account Management, Pricing, Sales Operations, CRM, Wireless, Sales, Salesforce.com, Project Management, Customer Satisfaction, Team Building, Enterprise Software, Negotiation
Education
Saint John Fisher College, Bittner School of Business 2006 — 2007
MBA, Executive Management
State University of New York College at Geneseo 1995 — 1999
BA, Sociology/Legal Studies
Oxford University 1998 — 1998
Western European Humanities
NYC Department of Education 2009 - Present
M5 Networks 2007 - 2009
Canon Information Systems Research Australia 2006 - 2007
RPO Pty Ltd 2002 - 2006
Skills
Teacher, Educator, Cyclist, Project Management, CRM, Telecommunications, Technical Demonstrations, Integration, Business Process..., Software Project..., Business Intelligence, Start-ups, Testing, Physics, Software Development, SaaS, Engineering, Troubleshooting, Cloud Computing, Leadership, Software Documentation, Team Leadership, Semiconductors, Product Development, Product Management, Product Marketing, Data Analysis, Strategy, Team Building, Customer Service, Requirements Analysis, Business Analysis, Research, New Business Development, Marketing Strategy, Optics
Education
Hunter College 2010 — 2012
Master of Arts (MA), Secondary Education and Teaching
The Australian National University 1997 — 2001
BE, Systems Engineering
The Australian National University 1997 — 1999
BSc, Physics
Twitter May 2015 - Present
Aksia July 2014 - March 2015
PwC October 2012 - August 2014
Center For Marketing Technology September 2011 - May 2012
Steve Levy Investigations May 2009 - August 2010
KD Partners Pty Ltd March 2010 - May 2010
Bernstein & Seidman-Attorneys at Law July 2009 - August 2009
M5 Networks June 2008 - August 2009
BrainPOP May 2006 - August 2006
Skills
Analysis, Tax, Financial Statements, Marketing, Research, PowerPoint, Finance
Education
Bentley University- McCallum Graduate School of Business 2011 — 2012
Master of Science, Accounting
Brandeis University
Bachelor of Arts, Business and International Global Studies World Economics concentration within International Studies
Paul Rabinowitz Glass June 2014 - Present
ShoreTel April 2012 - May 2013
M5 Networks October 2010 - April 2012
Red Tettemer August 2009 - May 2010
Focus Pointe Global May 2008 - February 2009
C & S Wholesale Grocers May 2007 - August 2007
Skills
Customer Relations, Advertising, Budgeting, Market Research, Scheduling, Process Scheduler, Budgets, Social Media, Training, Management, Customer Service, CRM, Project Management, Microsoft Office, Customer Satisfaction, Account Management
Education
University of The Arts 2006 — 2010
B.S. Communications, Advertising, Professional Writing
Hand & Stone December 2010 - Present
Order of Magnitude Group 2009 - Present
M5 Networks 2007 - 2009
M5 2003 - 2007
uReach Technologies 1999 - 2003
NetManage 1996 - 1999
Discovery Communications (Discovery Channel) 1994 - 1996
Accenture (formerly Andersen Consulting) 1988 - 1992
Skills
Start-ups, Strategy, SaaS, Strategic Partnerships, VoIP, Business Development, Enterprise Software, Management, Salesforce.com, Networking, Lead Generation, Entrepreneurship, Leadership, Unified Communications, CRM, Marketing Strategy, Outsourcing, Business Planning, Sales, Consulting, Marketing, Telecommunications, Product Development, Cloud Computing, Solution Selling, Product Management, New Business Development, Sales Process, Executive Management, Product Marketing, Go-to-market Strategy, Cross-functional Team..., Selling, Direct Sales
Education
Duke University - The Fuqua School of Business 1992 — 1994
MBA
Stanford University 1984 — 1988
BS, Engineering
epay, a Euronet Worldwide Company November 2011 - Present
MedTrak Services January 2010 - June 2011
Rockwell Collins via Donatech June 2009 - December 2009
Yi & Associates January 2009 - December 2009
Azteca Mobile June 2007 - December 2008
Soaring Eagle Technology 2006 - 2007
Catch9 Communications September 2001 - April 2006
M5 Networks 2005 - 2006
Terabridge Technologies 1998 - 2001
Skills
Wireless, Project Management, Business Analysis, Program Management, Microsoft SQL Server, Strategic Planning, VoIP, Process Improvement, SQL, Databases, Windows Server, Telecommunications, JavaScript, Troubleshooting, MySQL
Education
Northern Illinois University 1982 — 1987
Applied Computer Science
M5 Networks March 2008 - Present
Promptu June 2001 - February 2008
Education
The Australian National University 1997 — 2000
M5 Networks August 2001 - Present
Asia Online, Ltd August 1998 - August 2000
Interport Communications August 1995 - August 1998
Factset Research Systems August 1993 - July 1995
Skills
SaaS, Cloud Computing, Salesforce.com, Enterprise Software, Managed Services, Software Engineering, VoIP, Solution Selling, Agile Project Management, Telecommunications, Unified Communications, Strategic Partnerships, Channel Partners, Go-to-market Strategy, Product Management, Start-ups, Demand Generation, Professional Services
Education
Carnegie Mellon University 1989 — 1993
Bachelor of Science (BS), Computer Engineering and Mathematics / Computer Science
Lightpath October 2014 - Present
Optimum Lightpath April 2010 - Present
M5 Networks October 2006 - March 2010
rockefeller group telecommunications 1998 - 2005
Education
City University of New York-John Jay College of Criminal Justice 1996 — 1998
BA
middletown high school 1986 — 1990
Northeastern University
Vox Mobile February 2015 - Present
NewVoiceMedia February 2014 - January 2015
Shoretel Sky March 2012 - February 2014
M5 Networks May 2009 - December 2012
M5 Networks May 2007 - May 2009
M5 Networks October 2002 - May 2007
Cisco 1999 - 2002
Shared Technologies 1994 - 1999
Nortel Networks 1991 - 1994
EDS Group 1989 - 1992
Skills
Enterprise Software
Education
Iona College 1984 — 1988
BBA, Finance
Webair January 2014 - Present
Webair Internet Development, Inc. January 2013 - Present
Self Employed September 2010 - December 2012
Webair Internet Development, inc. 2007 - February 2009
Cohere Communications October 2005 - August 2007
M5 Networks March 2004 - July 2006
RCN 1998 - March 2001
Interport 1996 - March 2001
Skills
VoIP, Unix, Cisco Technologies, WAN, Cloud Computing, Security, Routers, Apache, Linux, Red Hat Linux, MySQL, PHP, DNS, VMware, FreeBSD, Hardware, Bash, Perl, System Administration, Windows Server, Servers, IP
Education
State University of New York at Stony Brook 1991 — 1994
CPC Pathology November 2009 - Present
Northshore Medical Solutions January 2009 - December 2009
M5 Networks January 2008 - November 2009
Cornerstone Solutions February 2005 - November 2007
Skills
Consultative Selling, Salesforce.com, SaaS, New Business Development, Account Management
Education
Miami University
BS, Finance
Expo Solutions & ITSCI January 2009 - Present
M5 Networks March 2011 - March 2012
Covad Communications 2004 - 2008
Skills
Account Management, Management, Sales Operations, Sales Management, VoIP, Sales, Customer Satisfaction, Wireless, Telecommunications, Managed Services, Mobile Devices, Networking, Solution Selling, SaaS, Vendor Management, Data Center, Unified Communications
Education
Old Dominion University 1981 — 1983
DS, Electrical Engineering Technology
Longwood College 1978 — 1982
BS, Physics
AppNexus September 2014 - Present
AppNexus January 2013 - Present
M5 Networks June 2011 - August 2012
Audition Booth May 2010 - April 2011
Leukemia & Lymphoma Society January 2010 - June 2010
Yodle May 2007 - May 2010
QSAC August 2007 - December 2008
Phoenix Marketing International June 2003 - May 2007
Skills
Microsoft Excel, Forecasting, Payroll, Budgets, Outlook, PowerPoint, Strategic Planning, Accounting, Social Media, Project Management, Access, Microsoft Dynamics, Great Plains Software, QuickBooks, Management, Auditing, Finance, Leadership
Education
Marist College 2005 — 2008
MBA, Advanced Certificate in Accounting
Marist College 2002 — 2004
BA, Political Science
M5 Networks September 2010 - January 2012
M5 Networks February 2010 - June 2010
M5 Networks July 2008 - February 2010
Cornell University February 2006 - June 2008
Skills
Account Management, Management, Troubleshooting, Salesforce.com, Training, Employee Training, Telecommunications
Education
Cornell University 2000 — 2004
B.S. Cum Laude
Techgardens March 2011 - January 2013
PINS 2010 - 2011
Stage2Networks 2009 - 2010
M5 Networks 2008 - 2009
InfoHighway Communications 2002 - 2008
Global Crossing 2001 - 2002
Teleport Communications 1995 - 1999
AT&T 1965 - 1995
Education
New York University - Polytechnic School of Engineering 1965 — 1973
B.S., Mechanical Engineering
M5 Networks September 2011 - Present
ShoreTel September 2011 - Present
Key Systems, Inc. June 2008 - September 2011
Key Systems Inc. 2008 - 2011
Skills
Call Center, Salesforce.com, Troubleshooting, VoIP, Telecommunications, Microsoft Office, Team Leadership, Networking, Customer Service, Customer Satisfaction, Managed Services, CRM, Strategic Planning, Cloud Computing, Call Centers, Integration, SaaS
Education
Finger Lakes Community College
Jive Communications, Inc October 2011 - Present
Appia Communications October 2008 - September 2011
M5 Networks February 2008 - October 2008
Micom Communications/ Nortel 1987 - 2000
Skills
VoIP, Channel Partners, Channel, Cloud Computing, Channel Management, Managed Services, Telecommunications, Solution Selling, Consultative Selling, Telephony, Direct Sales, Sales Management, SaaS, IP, Account Management, New Business Development, Contract Negotiations, Video Conferencing, Hosted VoIP, Hosting, Co-location, Data Center, Business Development, Selling, Strategic Partnerships, Cold Calling, Marketing, Unified Communications, Contract Negotiation, Management, Virtualization, MPLS, Resellers, Ethernet, Networking, Program Management, SIP, Sales, Hosted Services, Email Marketing, Cisco Technologies, Mobile Devices, Start-ups, Professional Services, WAN, Product Management, SIP Trunking, B2B, Salesforce.com, Channel Sales
Education
Lewis University 1970 — 1972
Business Management
MediaBrix March 2015 - Present
vente-privee USA January 2014 - January 2015
Vibrant Media October 2011 - January 2014
M5 Networks November 2010 - October 2011
Travelocity March 2007 - November 2010
Skills
Microsoft SQL Server, Database Administration, Database Design, MySQL, MongoDB, SSRS, SSIS, SSAS, Databases, T-SQL, SQL, Agile Methodologies
Education
New York University
B.S., Chemistry
Stevens Institute of Technology
B.E., Chemical Engineering
ShoreTel December 2013 - Present
ShoreTel May 2012 - December 2013
M5 Networks May 2011 - May 2012
Sutherland Global Services 2009 - 2010
Skills
Troubleshooting, Technical Writing, Customer Service, Customer Satisfaction, Call Center, Process Scheduler, Microsoft Office, Process Improvement, Technical Support, Telecommunications, Networking, Call Centers, Team Leadership, Managed Services, Leadership, Computer Hardware, SaaS
Education
Alfred State College - SUNY College of Technology 2007 — 2009
BS, Mechanical Engineering Technology
Roberts Wesleyan College 2002 — 2006
BA, Psychology, Religion & Philosophy
Syncsort July 2014 - Present
Syncsort November 2012 - June 2014
ShoreTel April 2012 - November 2012
M5 Networks December 2010 - April 2012
Citi June 2008 - November 2010
Skills
Financial Modeling, Valuation, Financial Analysis, Strategic Planning, Forecasting, M&A experience, Company Acquisitions, Start-ups, Corporate Development, SaaS, Strategy, Finance, Mergers & Acquisitions, Investment Banking, Strategic Financial..., Analysis, Business Planning, Private Equity, Equities, Venture Capital, Financial Planning
Education
Rutgers University-New Brunswick 2004 — 2008
BS, Finance
TekSystems December 2014 - Present
Level 3 Communications November 2010 - November 2014
M5 Networks September 2009 - November 2010
Level 3 Communications November 2007 - April 2009
Time Warner Cable March 2007 - November 2007
Time Warner Cable August 2006 - March 2007
Adelphia Communications November 2002 - March 2007
Skills
Telecommunications, IP, VoIP, Ethernet, Network Design, Networking, WAN, Switches, Telephony, Security, Unified Communications, SIP, Cisco Technologies, MPLS, Call Centers, Managed Services, Customer Service, Juniper, Routers, T1, DWDM, LAN-WAN, Computer Network..., Windows, TCP/IP, Cisco IOS, Mac OS, Routing, Network Engineering, VPN, BGP, Cisco, Call Center, Cisco devices, Adtran Ta5K, 1X48, Data Center
Education
DeVry University 2008 — 2014
Associate Network Admin, Network and System Administration/Administrator, 3.77
Verizon 2008 - 2013
M5 Networks 2007 - 2008
Verizon 2003 - 2006
Self-employed 1995 - 2003
Matthew Bender 1991 - 1997
Skills
Managed Services, Telecommunications, Unified Communications, Project Management, Vendor Management, SaaS, VoIP
Education
Parsons School of Design 1983 — 1986
Rutgers University-New Brunswick
BA
M5 Networks November 2008 - August 2012
ShoreTel 2008 - 2012
Electronic Data Systems January 2005 - January 2008
Hewlett-Packard January 2005 - January 2008
Paychex January 2004 - January 2005
Intuit January 2003 - January 2004
Skills
Windows Server, UNIX Solaris, Red Hat Linux, Cisco Technologies, Cisco Call Manager, Cisco Routers, Citrix, LDAP Administration, Active Directory..., Database Administration
Education
SUNY Fredonia 1998 — 2002
Bachelor of Arts (B.A.), Philosophy
SUNY Fredonia 1998 — 2002
Minor Computer Science
ShoreTel November 2014 - Present
ShoreTel February 2012 - October 2014
M5 Networks November 2010 - February 2012
Geckotech, LLC July 2010 - November 2010
The SpyGlass Group, LLC. May 2008 - July 2010
KeyBank June 2007 - May 2008
Skills
Telecommunications, VoIP, Wireless
Education
Ohio University 2003 — 2007
Information and Telecommunication Systems; Business Administration / Finance
University of Puerto Rico-Rio Piedras