Macy's Credit & Customer Service
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Macy's Credit & Customer Service Employees
Macy's Credit & Customer Service November 2006 - Present
Zahnadu Productions 2002 - Present
National City Bank November 2001 - November 2006
Skills
Customer Service, Event Planning, Management, Team Building, Sales, Microsoft Office, Strategic Planning, Leadership
Education
Miami University
Associate’s Degree, Communications and English
Xavier University
Bachelor’s Degree, Liberal Arts and Sciences, General Studies and Humanities
HiTops January 2013 - Present
H. J. High Construction Company February 2015 - July 2015
Macy's Credit & Customer Service June 2012 - June 2013
Alan Byrd & Associates May 2011 - February 2012
XE Corporation August 2010 - May 2011
Citrus Restaurant May 2010 - August 2010
Marriott Vacation Club International November 2009 - March 2010
Camp Pinewood May 2009 - August 2009
Skills
Marketing Strategy, Marketing Communications, Advertising Sales, Public Relations, Business Development, Management, Marketing, Email Marketing, Public Speaking, Event Planning, Customer Service, Fundraising, Event Management, Wordpress, Press Releases, Research, Corporate Communications, Internal Communications, New Business Development, Recruiting, Leadership, Training, Social Media Marketing, Social Media, Social Networking, Sales
Education
University of Central Florida 2008 — 2012
Advertising and Public Relations, Public Relations, Advertising, and Applied Communication
Macys.com Technology September 2014 - Present
Macys.com Technology April 2012 - August 2014
Macy's Systems & Technology August 2009 - May 2012
Macy's Credit & Customer Service July 2008 - July 2009
Macy's Credit & Customer Service September 2006 - July 2008
Dominion Dealer Solutions December 2005 - August 2006
GVP Network & Systems Consulting July 1996 - December 2005
Entex IS (Siemens Business Solutions) March 1996 - July 1996
Entex IS (Siemens Business Solutions) November 1995 - March 1996
Entex IS (Siemens Business Solutions) June 1994 - November 1995
Skills
Business Intelligence, Agile Methodologies, Leadership, Process Improvement, Strategic Planning, Cross-functional Team..., SDLC, Data Management, Enterprise Software, Software Development, Solution Development, Vendor Management, Technology Architecture, Coaching, Data Warehousing, Rapid Prototyping, Integration, Collaboration, Start-ups, Enterprise Architecture, CRM, Databases, E-commerce, SaaS, IT Management, System Architecture, Strategy, Product Management, Team Leadership, Cloud Computing, Software Project..., Analytics, C#, Xamarin, SQL, Android Development, Customer Success, Distributed Applications, Data Integration, Software Architecture, Software Engineering, Big Data, Distributed Systems, Program Management, Quality Assurance
Education
University of Cincinnati 1990 — 1991
Bachelor's Studies in Sales & Marketing
Mensa International Member Since 2002
Vodaplex 4G Wireless Telecommunications 2010 - 2011
Focus Hill Inc. 2009 - 2010
Macy's Credit & Customer Service 2005 - 2009
MACY'S CREDIT SERVICES 2005 - 2009 2005 - 2009
HSBC Mortgage Services January 1999 - January 2005
BENEFICIAL FINANCE January 1996 - January 1999
Skills
Accounting, CRM, Call Centers, Analysis, Customer Satisfaction, Forecasting, Finance, Management, Customer Service, Coaching, Accounts Payable, Time Management, Sales, Mortgage Lending, Credit
Education
University of Phoenix 2003 — 2005
MBA, Business Administration
Flagler College 1991 — 1995
Bachelors, Psychology
Macy's Credit & Customer Service November 2012 - Present
Kolmer Properties Inc. 1995 - Present
Lowe's Home Improvement February 2012 - December 2012
University of Missouri-St. Louis June 2011 - July 2011
Wisanusorn School October 2009 - May 2010
2009Satree Prasertsin School April 2009 - October 2009
Lampang College of Commerce and Technology November 2008 - September 2009
British International School of North Thailand November 2005 - March 2008
Lampang College of Commerce and Technology September 2004 - May 2005
2004Buck-Skin Joe May 2003 - October 2003
Skills
Customer Service, Social Media, Microsoft Office, Curriculum Design, Management, Public Speaking, PowerPoint, Theatre, Sales, Painting, Curriculum Development, Event Planning, Thai language, Photography, Training Facilitation, Creative Writing, Public Relations, Program Management, Editing, Facebook, Community Outreach, Piano Playing, Dreamweaver, Photoshop, Tourism, Music, Education, Training, Teaching, Leadership, Microsoft Excel, Coaching
Education
Millikin University 1999 — 2003
BA, Theater
TEFL International 2009 — 2009
Certificate, Teaching English
Parkway North Highschool 1995 — 1999
High School, Theater and Design
Saint Louis Community College-Meramec 2012 — 2012
Macy's April 2015 - Present
Macy's May 2014 - Present
Macy's September 2012 - Present
Macy's credit & customer service August 2011 - Present
AT&T Mobility October 2009 - July 2011
Data Recognition Corporation 2007 - 2011
Skills
Customer Service, Retail
Education
University of Cincinnati
Bachelor's of art, Art history
Macy's Credit & Customer Service October 2011 - Present
Macy's Credit and Customer Services 2009 - October 2011
Macy's January 2006 - March 2009
May Department Stores 1994 - 2006
Skills
Call Centers, Process Improvement, Forecasting, Employee Training, PeopleSoft, Inventory Management, Performance Management, Team Building, Retail, Strategic Planning, Employee Relations, Customer Service, Training, Customer Satisfaction, Hiring, Merchandising
Education
Binghamton University - School of Management 1987 — 1991
Bachelor, Management
Macy's Credit & Customer Services April 2012 - Present
Macy's Credit & Customer Service October 2011 - April 2012
Cedar Fair Entertainment Company September 2006 - July 2011
Paramount's Kings Island May 2005 - September 2006
Paramount's Kings Island August 2003 - May 2005
Education
Sinclair Community College 2007 — 2011
Associates, Accounting, Economics, Communications
Macy's Credit & Customer Service October 2014 - Present
Macy's Credit and Customer Service November 2012 - October 2014
Macy's Credit and Customer Serivce November 2012 - October 2013
Macy's credit and customer service August 2012 - November 2012
A&L images November 2011 - August 2012
Kohl's Department Stores February 2011 - November 2011
Skills
Avaya Technologies, Oracle, Microsoft Office, Customer Service, Teamwork, Time Management, Team Leadership, Microsoft Word, System Testing, Event Planning, Public Speaking, Windows, Data Entry, morale building, Microsoft Excel, Call Center, Coaching, Computer Hardware, Sales, Kodak, eCapture, Scanners, Fraud Detection, Clerical Skills, Research, Illustrator, Web Design, Auditing, Cashiering, Product Design, Travel Arrangements, PowerPoint, Fraud Claims, Document Scanning, image retrieval, Teaching, Document Drafting, Xerox Printers, Indexing, Corporate Fraud..., Adobe Creative Suite, Autodesk Software, Photoshop, work force management, Dreamweaver
Education
Cincinnati State Technical and Community College 2010 — 2014
Associate's degree, Associate of Science
Lakota East High School 2007 — 2010
high school diploma
Edward Jones February 2015 - Present
Macy's Credit & Customer Service October 2014 - February 2015
Macy's Credit & Customer Service August 2012 - October 2014
School District of Washington 2008 - 2012
Skills
Secondary Education, Curriculum Design, Curriculum Development, K-12, Cooperative Learning, Professional Learning..., Training, Microsoft Office, Job Coaching, Coaching, Team Building, instructional Design, Employee Training, Customer Service, Strategic Planning, Leadership, Process Improvement, Employee Relations, Management, Leadership Development
Education
Southwest Baptist University 2002 — 2009
Master's of Science, Secondary Education and Teaching, 4.0
Lindenwood University 1994 — 1997
Bachelor of Arts (BA), Biology, General
Macy's Credit & Customer Service February 2004 - Present
Education
University of Cincinnati 2002 — 2004
Associate's Degree, Business Administration and Management, General