Macy's Credit and Customer Services

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Macy's Credit and Customer Services Employees

Employee
Years
Job
Industry
Tamika Mitchem Tamika Mitchem Saint Petersburg, Florida Details
Tamika Mitchem's Macy's Credit and Customer Services Experience October 2010 - April 2014
Job Senior Lead at Macy's Credit and Customer Service
Industry Consumer Services
Experience
Macy's Credit and Customer Service  April 2014 - Present
Macy's Credit and Customer Services   October 2010 - April 2014
Macy's Credit and Customer Services   August 2008 - October 2010
Macy's Credit and Customer Services   May 2006 - August 2008
Macy's Credit and Customer Services   September 1999 - May 2006

Skills
Customer Satisfaction, Microsoft Excel, Team Leadership, Driving Results, Data Analysis, Offshore Resource..., Time Management, Highly detail oriented, Oral & Written..., Creative Problem Solving, Follow Through, Training, Microsoft Office, Call Centers, Telephone Skills, Customer Service, Team Building, Coaching, Leadership, Microsoft Word, Retail, Management, Process Improvement, PowerPoint, Strategic Planning, Leadership Development, Employee Relations, Performance Management, Teamwork, Analysis, Event Planning, Employee Training, Outlook

Education
Boca Ciega High

St. Petersburg College
Certificate of Accounting, Business Administration and Management, General

Ashley Pardo Ashley Pardo Miami/Fort Lauderdale Area Details
Ashley Pardo's Macy's Credit and Customer Services Experience June 2008 - March 2009
Job Culinary Entrepreneur
Industry Food & Beverages
Experience
Self employed  August 2012 - Present
Boston University, Masters of Liberal Arts in Gastronomy   May 2011 - September 2012
Terremark Worldwide, Inc  September 2009 - December 2010
Macy's Credit and Customer Services   June 2008 - March 2009
Alachua County Crisis Center  January 2007 - May 2008
Clear Results Marketing   May 2007 - August 2007

Skills
Spanish, Employee Relations, Human Resources, Italian, Food & Beverage, Food Safety, Food Photography, Food Preparation, Wine, Organic Farming, Weight Loss, Baking, Cheese, Food History, Food Marketing, Italian cuisine, Food Writing, Nutritional Counseling, Organic Gardening, Mental Health, Coaching, Recruiting, PeopleSoft, Management, ADP Payroll, Culinary Skills, Healthy Lifestyles, Healthy Eating

Education
Boston University   2011 — 2012
Master of Liberal Arts, Gastronomy (Food Studies)

University of Florida   2004 — 2008
Bachelor's, Psychology, Minor in Business

Wellcoaches

Kenneth Scheer Kenneth Scheer Greater St. Louis Area Details
Kenneth Scheer's Macy's Credit and Customer Services Experience February 2012 - October 2013
Job Business Analyst, IT Claims Application at Magellan Health Services
Industry Retail
Experience
Magellan Health  August 2014 - Present
Macy's Credit & Customer Services   August 2014 - August 2014
Macy's Credit & Customer Services   October 2013 - August 2014
Macy's Credit and Customer Services   February 2012 - October 2013
Macy's Credit and Customer Service  October 2011 - February 2012
Macy's Credit and Customer Service  May 2009 - October 2011
Macy's Credit and Customer Services   June 2008 - May 2009
Staples  March 2004 - May 2008
University of Missouri  2007 - 2007

Skills
Customer Service, Retail, Microsoft Excel, Microsoft Office, Merchandising, Marketing, PowerPoint, Microsoft Word, Team Building, Public Relations, Customer Satisfaction, Team Management, Management, Interviews, Time Management, Leadership

Education
University of Missouri-Columbia   2006 — 2008
B.S. in Business Administration, Marketing

University of Missouri-Rolla   2003 — 2006
Marketing

Emily Loebig Emily Loebig Chicago, Illinois Details
Emily Loebig's Macy's Credit and Customer Services Experience June 2010 - June 2011
Job
Industry Information Technology and Services
Experience
West Monroe Partners  July 2013 - Present
PwC  June 2012 - August 2012
Macy's Credit and Customer Services   June 2010 - June 2011

Skills
Data Analysis, SQL, Microsoft Excel, Business Process..., Data Governance, Master Data Management, SSIS, Data Modeling, Business Intelligence, Business Process, SSRS, Spanish

Education
Indiana University - Kelley School of Business   2009 — 2013
Bachelor of Science in Business

Study Abroad, Universidad de Salamanca

Christian Jay Estoquia Christian Jay Estoquia Seattle, Washington Details
Christian Jay Estoquia's Macy's Credit and Customer Services Experience July 2013 - Present
Job Prosthetics and Orthotics Student at the University of Washington
Industry Higher Education
Experience
United Allergy Services  November 2013 - Present
Macy's Credit and Customer Services   July 2013 - Present
Target  October 2007 - July 2013
Norton Cardiovascular Associates   January 2013 - May 2013
DICK'S Sporting Goods  August 2012 - May 2013

Skills
Customer Service, Sales, Fitness Training, Order Processing, IBM Mainframe, Healthcare, Communication, Exercise Prescription, Health Insurance, Administrative Work, Time Management

Education
Bellarmine University   2009 — 2013
Bachelor of Arts (BA), Kinesiology and Exercise Science

Sara Irie Sara Irie Mason, Ohio Details
Sara Irie's Macy's Credit and Customer Services Experience September 2011 - April 2012
Job HR Metrics & Analytics at Macy's, Inc.
Industry Human Resources
Experience
Macy's, Inc.   April 2012 - Present
Macy's Credit and Customer Services   September 2011 - April 2012
Macy's Credit and Customer Services   March 2010 - September 2011
Macy's Credit and Customer Services   June 2007 - March 2010
Macy's Credit and Customer Services   June 2004 - March 2007
Macy's Credit and Customer Services   2002 - 2004

Skills
Retail, Customer Service, Project Management, Dashboard, Coaching, Microsoft Office, Microsoft Word, Business Analysis, Team Building, Team Leadership, Training, Management, Strategic Planning, Analysis

Education
Miami University   1997 — 2002

Laurel School

Timothy Gottberg Timothy Gottberg Gilbert, Arizona Details
Timothy Gottberg's Macy's Credit and Customer Services Experience July 2012 - September 2012
Job Open for opportunity at Gilbert, AZ
Industry Information Technology and Services
Experience
Gilbert, AZ  Customer Service/Technical Support AdvisorKelly ServicesJuly 2013 - September 2013
Macy’s Credit and Customer Services  July 2012 - September 2012
Honda of Superstition Springs  March 2012 - June 2012
ASAP Staffing  April 2007 - July 2011
Trans Union LLC  June 1990 - December 2005

Skills
XP, Troubleshooting, Computer Hardware, Technical Support, Servers, Networking, Active Directory

Education
Mesa Community College   1986 — 2006
Certificate of Completion, Management

Beecher High School   1970 — 1974
Diploma, pre-college

Stephen Avila Stephen Avila Mason, Ohio Details
Stephen Avila's Macy's Credit and Customer Services Experience January 2006 - October 2010
Job Vice President at Macy's Credit & Customer Services
Industry Retail
Experience
Macy's Credit & Customer Services   October 2010 - Present
Macy's Credit and Customer Services   January 2006 - October 2010

Skills
Customer Service, Forecasting, Multi-channel Retail, Retail, Team Building, Leadership, Management, Strategic Planning, Process Improvement, Customer Satisfaction, Coaching, Cross-functional Team..., Hiring, Sales, Strategy, Team Leadership, Trend Analysis

Education
University of Arizona   1993 — 1998
Bachelor's degree, Business Administration and Management, General

Erin Haskamp Erin Haskamp Cincinnati, Ohio Details
Erin Haskamp's Macy's Credit and Customer Services Experience March 2008 - March 2009
Job Talent Development Manager at Macy's, Inc.
Industry Retail
Experience
Macy's, Inc.   October 2012 - Present
Macy's, Inc.   March 2009 - October 2012
Macys Credit and Customer Services  March 2008 - March 2009
Macy's Credit and Customer Services   June 2007 - March 2008
March of Dimes  January 2006 - May 2007

Skills
Editing, Project Management, Competitive Analysis, Policy, Content Development, Usability Testing, Event Planning, Fundraising, Customer Service, Public Relations, Event Management, Public Speaking, Team Building, Human Resources, Leadership, Management, Marketing, Performance Management, Recruiting, Strategic Planning, Succession Planning, Talent Management, Time Management, Training

Education
University of Dayton   2003 — 2007
BA, Communications, Public Relations and Marketing

Karen Foos Karen Foos Cincinnati Area Details
Karen Foos's Macy's Credit and Customer Services Experience May 2007 - Present
Job VP Human Resources & Diversity at Macy's Credit and Customer Services
Industry Retail
Experience
Macy's Credit and Customer Services   May 2007 - Present
FACS Group, Inc. (Federated Administrative Credit Services Group, Inc. subsidiary of Federated)   February 1998 - May 2007
FACS Group, Inc. (Federated Administrative Credit Services Group, Inc. subsidiary of Federated)   February 1993 - January 1998
FACS Group, Inc. (Federated Administrative Credit Services Group, Inc. subsidiary of Federated)   July 1989 - January 1993
Gold Circle (Division of Federated Department Store, Inc. with 76 stores and 15,000+ employees)   January 1989 - December 1989
Gold Circle (Division of Federated Department Store, Inc. with 76 stores and 15,000+ employees)   April 1986 - December 1988
Gold Circle (Division of Federated Department Store, Inc. with 76 stores and 15,000+ employees)   September 1984 - April 1986

Skills
Employee Engagement, Employee Relations, Succession Planning, Talent Management, Leadership Development, Learning and Development, Merger & Acquisition..., Recruiting, College Recruiting, Onboarding, Performance Management, Human Resources, HRIS, Workforce Planning, Benefits Administration, Compensation, Building Administration..., Planning Budgeting &..., Capital Budgeting, Physical Security, Cafeteria Management, Business Continuity..., Project Management, Cross-functional Team..., Mentoring, Leadership, HR Policies, Coaching, Compliance

Education
Ohio University   1980 — 1984
Business, Human Resources and Management

Kathleen Houston Kathleen Houston Greater St. Louis Area Details
Kathleen Houston's Macy's Credit and Customer Services Experience 1996 - 2013
Job HR Specialist at Scrubs & Beyond, LLC
Industry Education Management
Experience
Scrubs & Beyond, LLC   March 2014 - Present
Macy's Credit and Customer Services   1996 - 2013

Skills
Operations Management, Management Consulting, Change Management, Project Management, Customer Engagement, Customer Support, Customer Oriented, Customer Satisfaction, Human Resources, Human Resource..., Employee Training, Training Delivery, Instructor-led Training, Hands-on Training, Hiring Personnel, Recruiting, Collections, Compliance, Strategic Communications, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Public Speaking, Writing, Speech Writing, Coaching Staff, Executive Coaching, Presentations, Coaching, Hiring, Workforce Planning, Training, Employee Relations, Leadership, Management, Team Building, Customer Service, Personnel Management

Education
Truman State University
Bachelors, Mass Communication/Media Studies

Truman State University
Bachelor's degree, Communication and Media Studies

Ana Larson Ana Larson Phoenix, Arizona Area Details
Ana Larson's Macy's Credit and Customer Services Experience July 2011 - Present
Job Director Credit Granting & Fraud at Macy's Credit and Customer Services
Industry Retail
Experience
Macy's Credit and Customer Services   July 2011 - Present
Macy's Credit and Customer Services   June 2009 - July 2011
Macy's  August 2006 - July 2011
Robinson's May  2002 - 2006
Robinsons-May  2002 - 2006

Education
University of Phoenix   2010 — 2012
Master of Business Administration (MBA), Human Resources Management and Services, 3.8

University of Phoenix
BS, Business /Communications

Mariseli Vega-Perez Mariseli Vega-Perez Tampa/St. Petersburg, Florida Area Details
Mariseli Vega-Perez's Macy's Credit and Customer Services Experience November 2005 - November 2006
Job Lead Human Resources Specialist (Recruitment, Placement & Compensation) at Department of Veterans Affairs
Industry Hospital & Health Care
Experience
Veterans Integrated Service Network Sunshine Healthcare Office, Department of Veterans Affairs   May 2014 - Present
Veterans Integrated Service Network Sunshine Healthcare Office, Department of Veterans Affairs   December 2014 - March 2015
Veterans Integrated Service Network Sunshine Healthcare Office, Department of Veterans Affairs   April 2012 - May 2014
James A. Haley Veterans' Hospital, Department of Veterans Affairs   January 2011 - April 2012
James A. Haley Veterans' Hospital, Department of Veterans Affairs   April 2009 - December 2010
Hyde Park Village   July 2008 - December 2008
Macy's Inc.   November 2006 - August 2007
Macy's Credit and Customer Services   November 2005 - November 2006
Macy's Credit and Customer Services   June 2002 - November 2005

Skills
Writing, Succession Planning, Human Resources, Customer Service, PowerPoint, Recruiting, Leadership, Employee Relations, Employee Training, Management, Program Management

Education
University of Tampa - John H. Sykes College of Business   2007 — 2009
MBA, Marketing

University of Miami   1998 — 2002
BBA, Marketing

Ammie Kennedy Ammie Kennedy Cincinnati Area Details
Ammie Kennedy's Macy's Credit and Customer Services Experience January 1998 - January 2011
Job Area Loss Prevention Leader at JCPenney
Industry Retail
Experience
jcpenney  March 2013 - Present
JCPenney  February 2012 - March 2013
Macys Credit and Customer Services  January 1998 - January 2011
Macy's  1998 - 2011
MCCS  January 2000 - January 2004
Authorizer   January 1998 - January 2000
Supervisor  January 1994 - January 1998
Otterbein Nursing Home   January 1988 - January 1998

Skills
Budgets, Customer Experience, Customer Service, Data Analysis, Fraud, Management, Time Management, Leadership, Loss Prevention

Education
Miami University

Lemon Monroe High School

Ashley Brooke Morawitz Ashley Brooke Morawitz Richland/Kennewick/Pasco, Washington Area Details
Ashley Brooke Morawitz's Macy's Credit and Customer Services Experience January 2009 - May 2011
Job Dynamic Operations Leader Call Center Management
Industry Consumer Goods
Experience
Amazon  September 2013 - Present
Wells Fargo Home Mortgage  November 2012 - August 2013
Macy's  May 2011 - August 2012
Macy's Credit and Customer Services   January 2009 - May 2011
Macy's Credit and Customer Services   January 2006 - January 2009
May Department Stores  June 2004 - January 2006

Skills
Management, Process Scheduler, Customer Service, Call Center, Forecasting, Retail, Time Management, Relationship Management, Leadership, Team Leadership, Inventory Management, Team Building, Process Improvement, Performance Management, Credit, Call Centers, DOS, Operations Management, Training, Coaching, Project Management, Customer Satisfaction, Customer Experience, Risk Management, Employee Training, Customer Retention, Cross-functional Team..., Hiring, Interviews, Microsoft Excel, Loss Prevention, Analysis, Budgets, Marketing, Program Management, Business Planning

Education
Southeast Missouri State University - Harrison College of Business   2000 — 2004
Business Administration, Major: Integrated Marketing Communications

Marquette High School   1996 — 2000

Deborah Hargreaves Deborah Hargreaves Vancouver, Washington Details
Deborah Hargreaves's Macy's Credit and Customer Services Experience September 2006 - May 2014
Job Retention Specialist at Banfield Pet Hospital
Industry Professional Training & Coaching
Experience
Banfield Pet Hospital  Fraud prevention Analyst SupervisormacySeptember 2006 - May 2014
Macy's Credit and Customer Services   September 2006 - May 2014
Budget Suites of America  July 2004 - January 2006
Budget Suites of America  July 2004 - January 2006
Chosa's Harley Davidson (now Superstition Harley Davidson)   March 2002 - October 2003

Skills
Customer Satisfaction, Public Speaking, Coaching, Merchandising, Training, Research, Event Planning, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Policy Analysis, Microsoft Publisher, Operations Management, Data Entry, Customer Service, Sales, Time Management, Management, Teamwork, Outlook, Program Management, Project Planning, Process Scheduler, Employee Training, Cashiering, Visual Merchandising, Loss Prevention

Education
Harley Davidson University   2002 — 2003
General Sales, Merchandising and Related Marketing Operations

Highline Community College   1976 — 1977
Associate of Arts

Yvette Whitlock, MBA Yvette Whitlock, MBA Greater St. Louis Area Details
Yvette Whitlock, MBA's Macy's Credit and Customer Services Experience May 2013 - Present
Job Director at Macy's
Industry Retail
Experience
Macy's Credit and Customer Services   May 2013 - Present
Macy's Credit and Customer Services   October 2009 - Present
Macy's Credit and Customer Services   January 2006 - September 2009
May Department Stores  June 2002 - January 2006
May Credit Service Center  June 2002 - January 2006
May Credit Service Center  October 1997 - June 2002
May Department Stores  February 1997 - June 2002

Skills
Customer Satisfaction, FMLA, Unemployment Claims, EEOC, Grievances, Employee Relations, Coaching, Leadership, Training, Policy, Human Resources, New Hire Orientations, Recruiting, Management, Customer Service, Interviews, Talent Acquisition, Organizational..., Labor Relations

Education
Lindenwood University
MBA, Business Administration

University of Missouri
Bachelor, Science Criminal Justice

Jessica Centers Jessica Centers Lebanon, Ohio Details
Jessica Centers's Macy's Credit and Customer Services Experience October 2006 - Present
Job Human Resources Manager at Macy's Credit and Customer Services
Industry Retail
Experience
Macy's Credit and Customer Services   October 2006 - Present
Macy's Credit and Customer Services   June 1999 - September 2005

Skills
College Recruiting, Project Management, Staff Management, Employee Relations, Retail, Employee Training, Hiring, Human Resources, Interviews, Leadership Development, Management, Onboarding, Performance Management, Recruiting, Talent Management, Team Building, Training

Education
University of Cincinnati   1995 — 1999
Bachelor of Arts (BA), Sociology

Bowling Green State University   1994 — 1995

Doyen Brown Doyen Brown Tampa/St. Petersburg, Florida Area Details
Doyen Brown's Macy's Credit and Customer Services Experience June 2004 - March 2009
Job Operations Leader
Industry Financial Services
Experience
Capital One  January 2013 - Present
Corinthian Colleges, Inc  June 2009 - January 2013
Macy’s Credit and Customer Services  June 2004 - March 2009

Skills
Leadership, Process Improvement, PeopleSoft, Training, Budgets, Leadership Development, Recruiting, Team Building, Staff Development, Career Development, Career Counseling, Management, Program Management, Coaching, Human Resources, Call Centers, Change Management, Analysis, Team Leadership, Strategic Planning, Time Management, Project Planning, Customer Service, Sales

Education
Nova Southeastern University
M.B.A, Finance

Florida Agricultural and Mechanical University
B.S, Business Administration, Finance

University of South Florida   2015 — 2015
Lean Six Sigma Green Belt

Ashley Lamb Ashley Lamb Tallahassee, Florida Details
Ashley Lamb's Macy's Credit and Customer Services Experience May 2014 - August 2014
Job Brand Rep Ambassabor at Kohl's Department Stores
Industry Apparel & Fashion
Experience
Kohl's Department Stores  August 2015 - Present
American Association of Textile Chemists and Colorists of FSU   January 2014 - Present
Kohl's Department Stores  June 2015 - July 2015
Gap Inc./ Banana Republic   January 2015 - May 2015
Florida State University Career Center  August 2014 - December 2014
Macy's Credit and Customer Services   May 2014 - August 2014
YMCA  May 2013 - August 2013
Panera Bread  November 2011 - May 2012

Skills
Interpersonal Skills, Leadership, Customer Service, Communication, Time Management, Social Networking, Event Planning, Microsoft Office, Public Speaking, Interview Skills, Presentation Skills, Social Media, Interviews, Facebook, Team Leadership, PowerPoint, Microsoft Excel, Microsoft Word, Teamwork, Event Management, Marketing, Retail, Fashion, Fundraising, Mock Interviews, Management, Networking, Strategic Planning

Education
Florida State University   2012 — 2016
Bachelor of Science (BS), Retail Merchandising, 3.3/4.0

East Lake High School   2008 — 2012

Matthew Moorefield Matthew Moorefield Dover, Delaware Area Details
Matthew Moorefield's Macy's Credit and Customer Services Experience September 1998 - April 2009
Job Small Business Owner
Industry Retail
Experience
Yarn and Bone Pet Supply Company   May 2015 - Present
Macy's  April 2012 - November 2014
Macy's  January 2012 - April 2012
Macy's  May 2011 - January 2012
Macy + Associates  April 2009 - May 2011
Macy's Credit and Customer Services   September 1998 - April 2009

Skills
Customer Service, Sales, Inventory Management, Marketing, Management, Merchandising, Team Building, Microsoft Office, Visual Merchandising, Customer Satisfaction, Microsoft Word, Social Media, Event Planning, Social Networking

Education
Arizona State University
Psychology

Keisha Green Keisha Green Greater St. Louis Area Details
Keisha Green's Macy's Credit and Customer Services Experience November 2007 - May 2008
Job Recruiter
Industry Human Resources
Experience
Trans States Airline   June 2015 - Present
Express Scripts (Contract-G4S Security)   October 2008 - June 2015
Kenneth Hall Regional Hospital  April 2006 - June 2009
Macy's Credit And Customer Services   November 2007 - May 2008
CVS Health  August 2006 - November 2007

Skills
Customer Service, Microsoft Office, Legal Research Skills, Microsoft Excel, Security, Legal Writing, Fundraising, Outlook, Pharmacy, Windows, Leadership, Access, Data Entry, Healthcare, Training, Human Resources, Process Improvement, Onboarding

Education
Fontbonne University   2015 — 2017
Master of Science (MS), Management

Fontbonne University   2011 — 2015
Bachelor of Science (B.S.), Human Resources Management

Sanford-Brown College   2009 — 2011
Associate of Applied Science, Paralegal Studies, 3.0

Kelley Abbitt Kelley Abbitt Tampa/St. Petersburg, Florida Area Details
Kelley Abbitt's Macy's Credit and Customer Services Experience July 2015 - Present
Job Manager, Credit Granting at MCCS
Industry Retail
Experience
Macy's Credit and Customer Services   July 2015 - Present
Macy's Credit and Customer Services   January 2009 - July 2015
Macy's Credit and Customer Services   October 2006 - January 2009
Macy's Credit and Customer Services   July 1996 - October 2006

Skills
Customer Service, Process Improvement, Employee Relations, Consumer Lending, Retail Banking, Vendor Management, Critical Thinking, Department Budgeting, Expense Management, Mortgage Lending, Credit Analysis, Microsoft Office, Computer Hardware, Computer Repair, Computer Maintenance, Delivering Results, Coaching Staff, Forecasting, Mac, Mortgage Servicing, Credit Risk, Customer Experience, Schedules, Museum Collections, Retail, Customer Retention, Relationship Management, Loans, Call Centers, Customer Satisfaction, Analytical Skills, PeopleSoft, Team-oriented, Core Banking, Foreclosures, Recruiting, Credit Cards, Coaching, Accounts Receivable, Invoicing, Banking, Risk Management, Human Resources, Cross Selling, Budgets, Credit, Process Scheduler, Debt Management, Finance, Fraud

Education
University of Phoenix-Tampa Campus   2003 — 2005
Master of Science (MS), Computer Information Systems

Florida State University - College of Business   1980 — 1984
BS, Management

Sandra Randazzo Sandra Randazzo Tampa/St. Petersburg, Florida Area Details
Sandra Randazzo's Macy's Credit and Customer Services Experience July 2013 - Present
Job Direct Mail Production
Industry Marketing and Advertising
Experience
Macy's Credit and Customer Services   July 2013 - Present
S4 Marketers   December 2011 - January 2013
Sandra's Design Services   2011 - 2011
Response Mail Express  October 2001 - October 2006
Linotype  January 1983 - January 1989

Skills
Print Production..., Art Direction, Product Specialist, Direct Mail, Direct Marketing, Email Marketing, Advertising, Copywriting, Social Media Marketing, Online Advertising, Lead Generation, Marketing Communications, Outdoor Advertising, Graphic Design, InDesign, Brand Development, Corporate Branding, Creative Strategy, Creative Direction, SEO, Mobile Marketing, Marketing Strategy, Web Design, Illustrator, Pre-press, Integrated Marketing, Packaging, Online Marketing, Digital Marketing, Brand Awareness, Marketing, Banners, Website Development, Social Media, B2B, Interactive Marketing, Multi-channel Marketing, Digital Strategy, E-commerce, Print Management, WordPress, Trade Shows, Campaign Management, Logo Design, Corporate Identity, Customer Acquisition, Adobe Acrobat, Database Marketing, Salesforce.com, Newsletters

Education
Briarcliffe College

Tamaka Mann Tamaka Mann Odessa/Midland, Texas Area Details
Tamaka Mann's Macy's Credit and Customer Services Experience January 2015 - May 2015
Job Customer Service Representative & Literacy Tutor
Industry Primary/Secondary Education
Experience
Macy's Credit and Customer Services   January 2015 - May 2015
Washington University in St. Louis  September 2014 - November 2014
Jamaa Learning Center   January 2014 - June 2014
Sylvan Learning Center  October 2013 - December 2013
Minnesota Reading Corps (an AmeriCorps State Program)   August 2012 - July 2013
St. Louis County Library  November 2010 - August 2012
St. Louis Public Library  August 2010 - November 2010
Kumon  February 2010 - August 2010

Skills
Academic Tutoring, Customer Service, Data Entry, Cash Handling Experience, Resolve Issues, Travel Agency, Literacy Tutoring, Literacy, History, Higher Education, Tutoring, Community Outreach, Library, Editing, Nonprofits, Teaching, Curriculum Development, Curriculum Design, Program Development, Grant Writing, Microsoft Office, Libraries

Education
University of Missouri-Saint Louis   2008 — 2010
English Language and Literature, General

Truman State University   2001 — 2005
Bachelor of Arts (B.A.), English

Valley Park High School   1997 — 2001
High School Diploma

Sina Pelleymounter Sina Pelleymounter Atlanta, Georgia Details
Sina Pelleymounter's Macy's Credit and Customer Services Experience October 2006 - May 2008
Job Sr. Gift Card Account Manager at InComm
Industry Retail
Experience
InComm  April 2011 - Present
InComm  April 2010 - April 2011
Macy's Inc.   April 2009 - March 2010
Macy's Inc.   June 2008 - April 2009
Macy's Credit and Customer Services   October 2006 - May 2008
Macy's Credit and Customer Services   October 2003 - October 2006
Macy's Credit and Customer Services   June 2000 - October 2003

Education
University of Tampa - John H. Sykes College of Business   2001 — 2003
MBA, Information Technology Management

University of Florida   1995 — 2000
Bachelors of Science, Finance

Ruben Delhoyo Ruben Delhoyo Tampa, Florida Details
Ruben Delhoyo's Macy's Credit and Customer Services Experience August 2011 - January 2012
Job customer service representative at One Touch Direct
Industry Marketing and Advertising
Experience
One Touch Direct  January 2012 - Present
Macys credit and Customer services  August 2011 - January 2012
Kelly Services  January 2011 - May 2011

Skills
CompTIA A+ Certification

Education
Remington College-Tampa Campus   2002 — 2004
Associate of Science (AS), Computer Systems Networking and Telecommunications, 3.84

Taft High School   1968 — 1970
diploma, academic

Dale Marsilio Dale Marsilio Greater New York City Area Details
Dale Marsilio's Macy's Credit and Customer Services Experience July 2008 - March 2011
Job Customer Service/Health Care Representative
Industry Hospital & Health Care
Experience
Macy's Credit and Customer Services   July 2008 - March 2011
Union County College  July 1995 - August 2005

Skills
Customer Service, Credit, Event Planning, Higher Education, Problem Solving, BLS Healthcare Provider, Editing, Data Entry, Process Scheduler, Access, Time Management, Outlook, Administrative..., Training

Education
State University of New York College at Oneonta
Bachelor of Arts (B.A.), Major: Business/Economics, Minor: Educational Psychology

Robert Wood Johnson CHW   2013 — 2013
BLS (Basic Life Skills) for Healthcare Providers, AHA (American Heart Association) Chain of Survival Techniques, Certification TC ID#NJ00565 (effective 03/2013-03/2015)

American Red Cross - Tampa Bay Chapter   2008 — 2008
Certified Nurse Assistant Examination Preparation Course, Certified Nursing Assistant, Proof of required attendance hours to challenge the State of FL CNA Exam

Daniel Albrektson Daniel Albrektson Dayton, Ohio Details
Daniel Albrektson's Macy's Credit and Customer Services Experience July 2007 - October 2010
Job Dining Services Coordinator at Brookdale Sterling House of Washington Township
Industry Facilities Services
Experience
Brookdale of Washington Township   December 2014 - Present
Elmcroft Assisted Living and Alzheimers Care   June 2014 - December 2014
Duke Energy Corporation  February 2014 - May 2014
DP&L  July 2013 - October 2013
ABL Management  June 2011 - July 2013
Macy's Credit and Customer Services   July 2007 - October 2010
Kroger  April 2003 - July 2007

Skills
Inventory Control, Restaurant Management, Inventory Management, Restaurants, Microsoft Office, Customer Service, Customer Satisfaction, Training, Time Management, Leadership, Employee Training, Team Building, Retail, Data Entry, Sales, Social Media, Budgets, Teamwork

Education
Sinclair Community College   2004 — 2012
Associates in Travel and Tourism, Travel and Exploration

Springboro High School   2000 — 2004
High School Diploma, General Studies

Jacob Nye Jacob Nye Columbus, Ohio Details
Jacob Nye's Macy's Credit and Customer Services Experience June 2014 - August 2014
Job Digital Marketing Coordinator
Industry Marketing and Advertising
Experience
Webcustodians,LLC   January 2011 - October 2014
Macy's Credit and Customer Services   June 2014 - August 2014
Swings-n-Things  January 2012 - August 2013

Skills
Online Advertising, Project Management, Field Installation, Reporting & Analysis, Microsoft Office, SPSS, Google Adwords, Google Analytics, Oracle Reports, PPC Bid Management, Keyword Advertising, Customer Service, Teamwork, Online Campaign..., Microsoft Excel, PowerPoint, Social Media, Microsoft Word, Digital Marketing, Advertising

Education
The Ohio State University   2010 — 2014
Bachelor of Science (B.S.), Political Science and Government

Tara Bray-Ellerbe Tara Bray-Ellerbe Cincinnati Area Details
Tara Bray-Ellerbe's Macy's Credit and Customer Services Experience August 2010 - August 2012
Job Omnichannel Chat Sales Manager at Macy's
Industry Retail
Experience
Macy's  August 2012 - Present
Macy's Credit and Customer Services   August 2010 - August 2012
One In A Million, LLC   September 2003 - August 2010

Skills
Store Management, Sales, Retail, Jewelry, Inventory Management, Gifts, Facebook, Team Building, Customer Satisfaction, Luxury Goods, Merchandising

Education
Gemological Institute of America   2006 — 2010
G.G., Graduate Gemologist

University of Cincinnati   2005 — 2006
Fine Arts, Fashion Design

Dena Benesh Dena Benesh Cincinnati Area Details
Dena Benesh's Macy's Credit and Customer Services Experience February 2006 - March 2009
Job Director, Talent Management & Acquisition at Macy's
Industry Retail
Experience
Macy's  August 2013 - Present
Macy's  September 2011 - August 2013
Macy's  April 2009 - August 2011
Macy's Credit and Customer Services   February 2006 - March 2009
Macy's Credit and Customer Service  September 2005 - January 2006
Macy's Credit and Customer Services   September 2003 - August 2005
Macy's Credit and Customer Services   March 2000 - August 2003
Macy's Credit and Customer Services   March 1999 - February 2000
Macy's Credit and Customer Services   June 1998 - February 1999

Skills
Employee Relations, People Management, Conflict Resolution, Policy/Procedure..., Training & Development, Internal Communications, Recruitment/Retention, College Recruiting, Performance Reviews, Project Implementation, Employee Benefits, Employee Recognition, Website Redesign, Compensation, Executive Management, Project Execution, PeopleSoft, Project Management, Human Resources, Benefits Administration, Customer Service, Coaching, HR Policies, New Hire Orientations, Training, Management, Team Building, Leadership Development, Web Design, Hiring, Call Centers, Succession Planning, Employee Training, Leadership, Budgets, Policy, Interviews, Talent Management, Performance Management, Time Management, Recruiting

Education
Miami University   1994 — 1998
BS, Human Resources & Marketing

Jeff Warkentien Jeff Warkentien Tampa/St. Petersburg, Florida Area Details
Jeff Warkentien's Macy's Credit and Customer Services Experience December 2010 - January 2012
Job Digital Marketing Specialist at Butler Weihmuller Katz Craig LLP
Industry Law Practice
Experience
Butler Weihmuller Katz Craig LLP  January 2012 - Present
Macy's Credit and Customer Services   December 2010 - January 2012
Macy's Credit and Customer Services   October 2006 - December 2010
Macy's Credit and Customer Services   May 2000 - August 2004
Macy's Credit and Customer Services   October 1997 - May 2000
Macy's Credit and Customer Services   March 1995 - October 1997
Macy's Credit and Customer Service  July 1993 - March 1995
Best Inns of America   April 1990 - July 1993

Skills
Adobe Acrobat, Social Media, Social Media Marketing, PowerPoint, Customer Service, Microsoft Excel, Windows, Dreamweaver, Microsoft Word, Graphic Design, Human Resources, Adobe Creative Suite, Outlook, Social Networking, Facebook, Event Planning, HTML, Mac OS X, Final Cut Express, OneNote, Word, Excel, Access, Pages, Keynote, Numbers, InDesign, Illustrator, Photoshop, Mac, Visio, SEO, Web Design, Desktop Publishing, Prezi, Twitter, LinkedIn, Final Cut Pro

Education
DeVry University   2006 — 2009
Graphic Design

Huntington North High School   1986 — 1989
Diploma, Music Education, Business

Eric Rainsberg Eric Rainsberg Cincinnati Area Details
Eric Rainsberg's Macy's Credit and Customer Services Experience September 2015 - Present
Job Director Fraud Analytics & Technology at Macy's
Industry Retail
Experience
Macy's Credit and Customer Services   September 2015 - Present
Macy's Credit and Customer Services   June 2014 - September 2015
Macy's Credit and Customer Services   May 2013 - June 2014
Macy's Credit and Customer Services   November 2011 - May 2013
Interior Supply, Inc.   August 2011 - August 2011
Vantiv (Formerly Fifth Third Processing Solutions)   March 2008 - June 2011
Fifth Third Bank  January 2006 - March 2008
Samsonite  September 2005 - January 2006

Skills
Coaching, Fraud, Analytics, Fraud Detection, Process Improvement, Credit Cards, Sales Management, Banking, Customer Experience, Vendor Management, Business Analysis, Call Centers, Risk Management, Retail, Customer Service, Business Process..., Strategy, Project Management, Management, Leadership

Education
Xavier University   2005 — 2008
Master, Business Administration

University of Cincinnati   1999 — 2005
Bachelor of Arts (B.A.), Communication

Maumee High School   1994 — 1999

Sarah Gard Sarah Gard Cincinnati Area Details
Sarah Gard's Macy's Credit and Customer Services Experience August 2007 - Present
Job Human Resources Manager at Macy's Credit and Customer Services
Industry Retail
Experience
Macy's Credit and Customer Services   August 2007 - Present
Rodewald Insurance - Nationwide Agency   October 2006 - June 2007
Macy's Credit and Customer Services   February 2001 - July 2006
Macy's Credit and Customer Services   February 2000 - February 2001
Macy's Credit and Customer Services   June 1999 - February 2000

Skills
Hiring, HRIS, PeopleSoft, Talent Management, Human Resources, Talent Acquisition, Training, Team Building, Employee Relations, Personnel Management, Workforce Planning, Retail, Recruiting, College Recruiting, Performance Management, Onboarding, Applicant Tracking..., Employee Engagement, Employee Training, Interviews

Education
Miami University   1995 — 1999
BA, Psychology

Jessica Vega Jessica Vega Phoenix, Arizona Area Details
Jessica Vega's Macy's Credit and Customer Services Experience October 2005 - June 2009
Job Human Resources Officer at Western Alliance Bank
Industry Banking
Experience
Western Alliance Bancorporation  August 2013 - Present
Apollo Group  June 2009 - August 2013
Apollo Group  2009 - 2010
Macy's Credit and Customer Services   October 2005 - June 2009

Skills
Customer Service, Microsoft Office, Human Resources, Data Entry, Public Speaking, Higher Education, Training, Research, PeopleSoft, Time Management, Data Analysis, Supervisory Skills, Payroll, Onboarding, Employee Benefits, Process Improvement, Administration, Leadership Development, FMLA, Microsoft Word, Employee Relations, Outlook, Analysis, Recruiting, Interviews, CRM, Access, Policy, Administrative..., Microsoft Excel, PowerPoint, Leadership, Organizational..., System Administration, Management

Education
University of Phoenix   2012 — 2014

Tim Turnwald Tim Turnwald Cleveland/Akron, Ohio Area Details
Tim Turnwald's Macy's Credit and Customer Services Experience 2005 - Present
Job Manager at Macy's
Industry Retail
Experience
Macy's  ManagerMacys System & Technology2005 - Present
Macy's Credit and Customer Services   2005 - Present
Macy's Systems and Technologies  2005 - Present
May Department Stores  1988 - 2005
Great Lakes Data Center   1988 - 2005

Skills
COBOL, Merchandising, Forecasting, Assortment, Retail, SDLC, Trend Analysis, Budgets, Inventory Management, Management, Customer Service, CPFR, Team Building, POS, IBM Mainframe, Process Improvement, Inventory Control, Visual Merchandising, Loss Prevention, Leadership

Education
Bowling Green State University   1984 — 1988

Rodney Ralston Rodney Ralston Tampa/St. Petersburg, Florida Area Details
Rodney Ralston's Macy's Credit and Customer Services Experience July 1995 - November 2011
Job Manager; Employment Support Center at Macy's Corporate Services
Industry Financial Services
Experience
Macy's Corporate Services  November 2011 - Present
Macy's Credit and Customer Services   July 1995 - November 2011

Skills
Employee Relations, PeopleSoft, Employee Engagement, Performance Management, Recruiting, Customer Service, Event Planning, Retail, Human Resources, Coaching, Team Building, Training, Employee Training, Time Management, Interviews, Hiring, Call Centers, Leadership Development, Onboarding

Education
Denison University   1984 — 1988

Philip D. Stowers Philip D. Stowers Cincinnati Area Details
Philip D. Stowers's Macy's Credit and Customer Services Experience 2004 - Present
Job Manager Customer Service at Macy's
Industry Financial Services
Experience
Macy's Credit and Customer Services   2004 - Present

Skills
Excel, Word, Customer Service, Customer Relations, Forecasting, Coaching, Budgeting, Purchasing, Negotiation, Microsoft Office, Team Leadership, Performance Management, Employee Relations, Retail, Budgets, Microsoft Excel, Microsoft Word, Team Building, Leadership, Customer Satisfaction, Training, Inventory Management, Merchandising, Time Management, Strategic Planning, Process Improvement, Analysis, Management, Sales, Leadership Development

Education
Antioch University   1999 — 2000
M.A., Management

Centre College   1982 — 1986
B. A., Economics

Ann Belding Ann Belding Phoenix, Arizona Area Details
Ann Belding's Macy's Credit and Customer Services Experience Budget SpecialistGannettMay 1997 - August 2007
Job HR Coordinator at Macy's Credit and Customer Services
Industry Consumer Services
Experience
Macy's Credit and Customer Services   Budget SpecialistGannettMay 1997 - August 2007

Skills
Employee Relations, Recruiting, Employee Benefits

Education
Mesa Community College   1975 — 1977
general

Rick Jansing Rick Jansing Cincinnati Area Details
Rick Jansing's Macy's Credit and Customer Services Experience December 1980 - Present
Job VP Finance at Macy's Credit and Customer Services
Industry Retail
Experience
Macy's Credit and Customer Services   December 1980 - Present

Skills
Management, Financial Modeling, Microsoft Excel, Forecasting, Strategic Planning, Retail, Financial Analysis, Team Building, Finance

Education
University of Missouri-Saint Louis
Master of Business Administration (MBA), Accounting and Finance

Ramya Ashok Ramya Ashok Cincinnati Area Details
Ramya Ashok's Macy's Credit and Customer Services Experience October 1999 - December 2008
Job Business Analyst/Technical Analyst at Centric Consulting
Industry Information Technology and Services
Experience
Centric Consulting  May 2014 - Present
Centric Consulting  July 2012 - April 2014
IVANS  2012 - 2012
Fifth Third Bank  January 2008 - January 2009
Macys Credit and Customer Services  October 1999 - December 2008
Wipro Technologies  February 1998 - February 1999
Integra Micro Systems  April 1996 - February 1998

Skills
SDLC, Microsoft SQL Server, Project Management, PMO Methodologies, User Acceptance Testing, .NET, Software Development, Database Design, Crystal Reports, SQL Reporting, WebServices, Business Analysis, Databases, Management, Software Project..., Requirements Analysis, Process Improvement, Agile Methodologies, Enterprise Architecture, Web Services

Education
University of Cincinnati   2001 — 2005
Master's, Computer Science

Alyce Attico Alyce Attico Phoenix, Arizona Area Details
Alyce Attico's Macy's Credit and Customer Services Experience October 1995 - Present
Job Instructional Designer at Macy's Credit and Customer Services
Industry Retail
Experience
Macy's Credit and Customer Services   October 1995 - Present
Macy's Credit and Customer Services   2007 - 2009
MCCS  April 2005 - 2007
MCCS (FACS)   October 1996 - April 2005
Macy's Credit & Customer Services   October 1995 - October 1996
Bullock's Department Stores  November 1979 - May 1995

Skills
Merchandising, Sales, Bookkeeping, Inventory Control, Customer Service, Instructional Design, Instructor-led Training, Coaching, Employee Relations, Call Center, Performance Management, Captivate, Employee Training, Payroll, Call Centers, Leadership Development

Education
Arizona State University   1978 — 1983
Bachelor of Arts, Textiles & Clothing/ Design

Jennifer Burger Jennifer Burger Tampa/St. Petersburg, Florida Area Details
Jennifer Burger's Macy's Credit and Customer Services Experience 2009 - October 2011
Job Manager 2 Credit Customer Service at Macy's Credit & Customer Service
Industry Consumer Services
Experience
Macy's Credit & Customer Service   October 2011 - Present
Macy's Credit and Customer Services   2009 - October 2011
Macy's  January 2006 - March 2009
May Department Stores  1994 - 2006

Skills
Call Centers, Process Improvement, Forecasting, Employee Training, PeopleSoft, Inventory Management, Performance Management, Team Building, Retail, Strategic Planning, Employee Relations, Customer Service, Training, Customer Satisfaction, Hiring, Merchandising

Education
Binghamton University - School of Management   1987 — 1991
Bachelor, Management

Jackie Talleyrand Jackie Talleyrand Tampa/St. Petersburg, Florida Area Details
Jackie Talleyrand's Macy's Credit and Customer Services Experience 2004 - Present
Job Director, Customer Service MCCS
Industry Retail
Experience
The Pampered Chef  April 2009 - Present
Macy's Credit and Customer Services   2004 - Present

Education
University of South Florida   1990 — 1994
BA

Becky Fellerhoff Becky Fellerhoff Cincinnati Area Details
Becky Fellerhoff's Macy's Credit and Customer Services Experience May 2009 - May 2010
Job at Macy's Credit and Customer Services
Industry Retail
Experience
Macy's  June 2010 - Present
Macy's Credit and Customer Services   May 2009 - May 2010
United Way of Greater Cincinnati  July 2009 - November 2009
Macy's Credit and Customer Services   January 1994 - April 2009
Macy's  October 1992 - December 1993

Skills
Process Improvement, Project Management, Retail, Budgets, Employee Relations, Customer Service, Team Building, Coaching, Performance Management, Succession Planning, Strategic Planning, Employee Benefits, Analytics, E-commerce, Program Management, Human Resources, Management, Leadership

Education
University of Cincinnati   1980 — 1984
BA, Political Science, Journalism, Econ

Ursuline Academy   1976 — 1980

Stephen Bogie Stephen Bogie Cincinnati Area Details
Stephen Bogie's Macy's Credit and Customer Services Experience May 1993 - November 2003
Job Payroll Consultant at Paycor
Industry Airlines/Aviation
Experience
Paycor  November 2010 - Present
Comair  December 2007 - June 2011
Fidelity Investments  July 2005 - February 2007
Heitlage Lumber   December 2003 - July 2005
Macy's Credit and Customer Services   May 1993 - November 2003

Skills
Account Reconciliation, Process Improvement, Credit, Customer Service, Payroll, Microsoft Excel

Education
Anderson University   1989 — 1991
Accounting

Cassandra Schramm Cassandra Schramm Columbus, Ohio Area Details
Cassandra Schramm's Macy's Credit and Customer Services Experience June 2006 - October 2010
Job Environmental Specialist II at Ohio EPA
Industry Environmental Services
Experience
Ohio EPA  September 2014 - Present
CSC - Computer Sciences Corporation  January 2013 - July 2014
Public Utilities Commission of Ohio  November 2011 - October 2012
The Wornick Company  April 2010 - November 2010
Macy's Credit and Customer Services   June 2006 - October 2010

Skills
Environmental Awareness, Hazardous Waste..., Emergency Management, Energy, Analysis, Water, Leadership, Management, Research

Education
The Ohio State University   2011 — 2012
BS, Environmental Policy and Management

Cincinnati State Technical and Community College   2007 — 2010
AS, Environmental Engineering Technology

Belmont Technical College   2000 — 2001
Core Courses

John C Carpenter John C Carpenter Cincinnati Area Details
John C Carpenter's Macy's Credit and Customer Services Experience May 2008 - October 2014
Job Virtuoso Pianist, Teacher, Freelance Musician
Industry Music
Experience
True Virtuoso Productions   June 2014 - Present
Freelance Musician  June 1977 - Present
Macy's Credit and Customer Services   May 2008 - October 2014
Cincinnati Ballet  1996 - 1999
World Piano Competition   1995 - 1997
School For Creative and Performing Arts  1993 - 1996
University of Cincinnati  September 1989 - June 1991
ASCAP  October 1985 - December 1988
Albano Voice Institute   January 1982 - June 1985
Lyra Music Company   January 1984 - August 1984

Skills
Piano Performance,..., Credit and Customer..., Troubleshooting, Music, Composition, Musical Theatre, Piano, Recording, Singing, Management, Music Theory, Time Management, Theatre, Conducting, Sound, Customer Service, Program Management, Facebook, Project Management, Social Media, Musicians, Film, Concerts, Classical, Orchestral Music, Pianist, Choral, Chamber Music, Music Education

Education
University of Cincinnati College-Conservatory of Music
Artist Diploma, Piano Performance, 4.0

University Of Cincinnati College-Conservatory of Music   1989 — 1992
DMA-not completed, Piano with Composition Cognate, 3.89

Manhattan School of Music   1978 — 1981
MM, Piano, 3.7

University of Connecticut   1972 — 1976
BMus, Piano and Composition, 3.5 (Cum Laude)

Private Piano Teachers   1959 — 1992

Jherald Farell Jherald Farell Tampa/St. Petersburg, Florida Area Details
Jherald Farell's Macy's Credit and Customer Services Experience January 2000 - January 2003
Job
Industry Financial Services
Experience
Fidelity National Information Services  March 2003 - Present
Macy's Credit and Customer Services   January 2000 - January 2003

Education
St. Petersburg College   1999 — 2002
High School Diploma, 2002; Business Management

St. Petersburg College
Business Management

Celene Burns Celene Burns Phoenix, Arizona Area Details
Celene Burns's Macy's Credit and Customer Services Experience June 2008 - November 2010
Job Student at Argosy University Phoenix
Industry Consumer Services
Experience
Macy's Credit and Customer Services   June 2008 - November 2010
Alltel  March 2005 - June 2008

Education
Argosy University   2011 — 2014

Remington College-Cleveland Campus   1997 — 1999
Associates, Business Administration

Kelly L. Blackwell Kelly L. Blackwell Cincinnati, Ohio Details
Kelly L. Blackwell's Macy's Credit and Customer Services Experience May 2011 - April 2012
Job Quality Manager at GreenSky®
Industry Financial Services
Experience
GreenSky®  November 2014 - Present
GreenSky®  March 2014 - November 2014
ACE Cash Express  April 2013 - March 2014
ACE Cash Express  October 2012 - March 2014
Vantiv  October 2011 - October 2012
Macy's Credit and Customer Services   May 2011 - April 2012
Cornerstone Brands  June 2010 - March 2011
United Medical Resources  October 2005 - October 2006
Avon  2002 - 2005

Education
Mount Vernon Nazarene University   2012 — 2015
Bachelor’s Degree, Business Administration/Human Resource Management

Wright State University   2006 — 2010

carol hankins carol hankins Milford, Ohio Details
carol hankins's Macy's Credit and Customer Services Experience
Job
Industry
Experience
Macy's Credit and Customer Services  

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Teaching, Team Building, Leadership, Nonprofits, Coaching, Leadership Development

Education
Kentucky Christian University   1975 — 1978
Bachelor's degree, Elementary Education and Teaching and Biblical Education

Milford High School, Ohio; Ky Christian University   1974 — 1978
Bachelor's degree, Bible and Elementary Education and Teaching