Magellan Health Services
Industry: Managed care company
DescriptionMagellan Health Inc., is an American for-profit managed health care company, focused on special populations, complete pharmacy benefits and other specialty areas of healthcare. Headquarters: Scottsdale, Arizona, United States CEO: Barry M Smith (1 Jan 2013–) Revenue: 5.838 billion USD (2017) Subsidiaries: Magellan Pharmacy Services, Inc.,
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Magellan Health Services Employees
EFR Employee & Family Resources October 2014 - Present
Magellan Health Services August 2003 - September 2014
Magellan Health Services 2003 - 2011
Mercy 2000 - 2003
Maryville Treatment Center 1997 - 2000
Skills
LMHC, CADC, Mental Health, Behavioral Health, Case Managment, Crisis Intervention, Social Services, Adolescents, CBT, Treatment, Mental Health Counseling, Program Development, Group Therapy, Motivational..., Counseling Psychology, Clinical Research, Community Outreach, Life Transitions, Family Therapy, Process Improvement, Grant Writing, Quality Management, Psychotherapy, Policy, Government, Clinical Supervision, Quality Auditing, QI, Public Speaking, Chemical Dependency, Conflict Resolution, Mindfulness, Co-occurring Disorders, Substance Use Disorders
Education
Northwest Missouri State University 1997 — 2000
MS, Counseling Psychology
Mercy Maricopa Integrated Care April 2014 - Present
Magellan Health Services June 2008 - March 2014
Magellan Health Services September 2007 - June 2008
Friendly House, Inc February 2004 - July 2007
Friendly House, Inc March 2002 - February 2004
Self-Employed Mexico City February 1998 - December 2000
COPE Behavioral Services August 1993 - June 1997
Family Center September 1990 - June 1993
Lutheran Social Ministries of the Southwest (Proyecto Sna Pablo) July 1990 - September 1991
Lutheran Social Ministries of the Southwest December 1988 - September 1991
Skills
Interpreter, Translator, Bilingual-Spanish, Spanish, English, Microsoft Office, Multicultural, Hispanic Marketing, Customer Relations, Community Outreach, Customer Service, Non-profits, Marketing, Behavioral Health, Social Services, Fundraising, Research, Policy, Case Managment, Teaching, Program Development, Healthcare, Therapists, Program Evaluation, Mental Health, Adolescents, Crisis Intervention, Mental Health Counseling, Program Management, Motivational..., Psychology, Interventions, Family Therapy, CBT, Chemical Dependency, Counseling Psychology, Anger Management, Post Traumatic Stress, Clinical Supervision, Co-occurring Disorders, Prevention, Child Welfare, Medicare and Medicaid, Life Transitions, Crisis, Addiction Recovery, DBT, Grief Counseling, Mindfulness, Psychological Assessment
Education
Northern Arizona University 2005 — 2006
Masters, Education/Human Relations
Northern Arizona University 2005 — 2006
Master of Education, 2006
Universidad de Sonora 1983 — 1988
Bachelors, Education/Psychology
University of Sonora 1983 — 1988
Bachelor's Degree, Educational Psychology
The Cavalier Agency, LLC March 2010 - Present
Cavalier Publishing January 2007 - Present
Veterans Health Administration January 2000 - October 2006
St. Johns River Hospital July 1998 - January 2000
Magellan Health Services July 1995 - June 1998
United States Air Force December 1974 - January 1995
Skills
Magazines, Writing, Editing, Blogging, Entertainment, Editorial, Copywriting, Journalism, Creative Writing, Storytelling, New Media, Digital Media, Media Relations, Press Releases, Social Media Marketing, Online Marketing, Public Relations, Newspaper, Web Content, Marketing
Education
Park University 1990 — 1993
Bachelor of Science, Psychology
Community College of the Air Force 1988 — 1989
Associate, Information Systems Resource Management
Banner Health August 2013 - Present
Parc Place May 2012 - June 2013
Choices Network of Arizona May 2009 - May 2012
Magellan Health Services September 2007 - September 2009
ValueOptions, Inc.® May 2005 - September 2007
Sunrise Community of Tennessee Inc September 2002 - December 2004
RHA Health Service, Inc August 2001 - December 2004
Skills
Psychology, Cpr Certified, First Aid, CTI, Security, Seclusion and Restraint, Report Writing, Referrals, CPI trained, DSM-IV, Software Documentation, Microsoft Office, Compliance, Customer Service, Case Managment, Behavioral Health, Behavioral Interviewing, Behavior Change, Crisis Management, Non-Violent Crisis..., c, Crisis Situations, Critical Thinking, Mental Health, Mental Health Care, Mental Health Treatment, Customer Follow-up, Court Ordered Treatment..., Case Management, Mental Health Counseling, Motivational..., Social Services, CPR Certified, Healthcare, Treatment, Community Outreach, Crisis Intervention, Training, Program Development, Management
Education
Arizona Medical Training Institute 2013 — 2013
Certificate, Nursing Assistant/Aide and Patient Care Assistant/Aide
Phoenix College 2013 — 2013
Psychology
Scottsdale Community College 1994 — 1996
Accounting
Magellan Health Services June 2012 - July 2014
Capitol Care Inc October 2010 - May 2012
Hollywood Video February 2004 - April 2010
The Northwest Bergen County Senior Activity Center September 2009 - December 2009
Moto Photo May 2002 - September 2009
Skills
Mental Health, Adults, Treatment, Childcare, Time Management, PowerPoint, Microsoft Word, Leadership, Microsoft Excel, Microsoft Office, Process Scheduler, Team Building, Customer Service, Teamwork, Behavioral Health, Hospitals, Program Management, Administrative..., Office Administration, Crisis Intervention, Case Managment, Event Planning, Mental Health Counseling, Healthcare, Group Therapy, Public Speaking, Training, Motivational..., Conflict Resolution, Community Outreach, Social Services, Supervisory Skills, Program Development, Staff Development, Fundraising, Coaching, Management, Nonprofits, Therapists, Teaching, CBT, Clinical Research, Developmental..., Leadership Development, Psychotherapy, Research, Interventions, Counseling Psychology, Stress Management, Case Management
Education
Ramapo College of New Jersey 2008 — 2010
Bachelors of Arts, Social Science; Community Mental Health, 3.71/4.0
Sussex County Community College 2005 — 2008
Associate's degree, Liberal Arts
Seaside Behavioral March 2015 - Present
Magellan Health Services November 2013 - March 2015
Capital Area Behavioral Health November 2011 - October 2013
O'Brien House September 2010 - November 2011
Our Lady of the Lake Regional Medical Center 2005 - 2011
Vascular Surgery Associates 2003 - 2008
Skills
Treatment, Medication..., BLS, Acute Care, ACLS, ICU, Patient Advocacy, Patient Education, Patient Safety, Critical Care, Nursing Education, Inpatient, Pediatrics, Home Care, Hospitals, Health Education, Operating Room, Managed Care, Nursing Management, Nursing
Education
Our Lady of the Lake College
Registered Nursing/Registered Nurse
U.S. Department of Justice 2013 - Present
Cornett Medical January 2011 - Present
NCQA 2006 - 2014
Magellan Health Services 2009 - 2012
Private Practice, CA 1995 - 2009
UnitedHealth Group 2006 - 2008
Anthem 2004 - 2006
UCSF 1998 - 2004
Skills
MENTAL HEALTH PARITY, TELE-PSYCHIATRY, Healthcare, Psychiatry, Utilization Management, Quality Improvement, Managed Care, Clinical Research, Performance Improvement, Public Health, NCQA, Healthcare Information..., Disease Management, Health Policy, Patient Safety, Change Management, Medical Management, Management
Education
University of California, San Francisco - School of Medicine 1991 — 1995
Post Graduate Medicine, Psychiatry Residency Program
The University of Texas Medical Branch at Galveston 1987 — 1991
Doctor of Medicine (MD), Medicine
University of Massachusetts, Amherst 2006 — 2010
Master of Business Administration (M.B.A.), Medical Management
Rice University 1981 — 1985
Bachelor of Science (BS), Biochemistry and Molecular Biology
Wells Fargo April 2010 - Present
Bubble TV 2013 - 2013
Wells Fargo Bank May 2010 - April 2012
Magellan Health Services January 2009 - January 2010
TERROS January 2005 - January 2007
Skills
Case Managment, Social Services, Non-profits, Program Development, Community Outreach, Customer Service, Public Speaking, Data Entry, Family Therapy, Coaching, Microsoft Excel, Outlook, PowerPoint, Psychology, Microsoft Word, Mental Health, Microsoft Office, Fundraising, Program Evaluation, Career Counseling, Event Planning, Leadership Development, Nonprofits, Training
Education
Pace University 2000 — 2005
B.A., Psychology
Magellan Health Services March 2014 - Present
Lighthouse Psychological Services October 2006 - Present
Point Loma Nazarene University June 2008 - Present
Sharp HealthCare May 2009 - June 2013
San Diego Hospice and The Institute for Palliative Medicine April 2007 - May 2008
San Diego Hospice 2007 - 2008
Point Loma Nazarene University January 2004 - October 2006
Brandes Investment Partners August 1994 - August 2004
Skills
Mental Health, Psychotherapy, Public Speaking, Coaching, Program Development, Teaching, Life Skills, Women's Health, Treatment, EMDR, Addiction Recovery, Codependency, Spiritual Formation, Grief Counseling, Motivational..., Staff Development, Resume Writing, Solution Focused, Training, Counseling Psychology, Personal Development, Healthcare, Wellness
Education
Bethel University (San Diego Campus) 2005 — 2008
M.A., Marriage and Family Therapy/Counseling
Point Loma Nazarene University 1989 — 1993
B.A., Business Administration
LMHS 1984 — 1989
Aetna March 2015 - Present
Southwest Network November 2011 - February 2015
Southwest Network January 2009 - November 2011
Magellan Health Services December 2007 - January 2009
Skills
Leadership, Communication Skills, Crisis Management, Crisis Intervention, Team Building, Team Leadership, Child Advocacy, Experience Working with..., Community Mental Health, Child Mental Health, Mental Health Care, Cpr Certified, First Aid Trained, CPI training, Fingerprint Clearance..., Experience Working with..., Healthcare, Training, Community Outreach, CPR Certified, Mental Health Counseling, Psychology, Case Management, Mental Health, Social Services
Education
Northern Arizona University 2008 — 2010
Masters of Education, Human Relations
Southern Oregon University 2003 — 2007
Bachelors of Science, Psychology
Magnum Opus Technologies February 2015 - Present
Saratoga Medical Center June 2014 - Present
Tree of Life Counseling June 2006 - Present
Magellan Health Services October 2012 - June 2014
MHN Government Services January 2012 - October 2012
IASIS Healthcare May 2008 - June 2010
Vista Care Hospice March 2007 - May 2009
Skills
Clinical Social Work, Psychotherapy, Group Therapy, Anger Management, Anxiety Disorders, Chemical Dependency, Crisis Intervention, Crisis Counseling, Depression, Grief Counseling, HIV/AIDS, Couples Counseling, Mediation, Personality Disorders, Personality Assessment, PTSD, Stress Management, Children, Military Experience, Pastoral Counseling, Child and Youth..., Mental Health, Case Management, Post Traumatic Stress, Social Services, Stress, Interventions, Mental Health Counseling, Treatment
Education
Our Lady of the Lake University 2003 — 2006
Masters Degree, Social Work
Texas Bible College 1986 — 1990
Batchelor of Biblical Studies, Pastoral Ministry
Boca Raton Regional Hospital June 2014 - Present
Tenet Healthcare May 2012 - May 2014
Magellan Health Services May 2011 - May 2012
Skills
Pharmacy, Pharmacists, Pharmacy Automation, Medication Therapy..., Patient Counseling
Education
Nova Southeastern University 2010 — 2014
Doctor of Pharmacy (Pharm.D.), Pharmacy
YP May 2015 - Present
AustinCSI August 2014 - May 2015
Pegasus Creative September 2013 - January 2014
American Cancer Society February 2009 - September 2013
Magellan Health Services January 2007 - February 2009
Skills
Nonprofits, Training, Public Speaking, Social Networking, Organizational..., Program Management, Employee Benefits, Social Media Marketing, Performance Management, Journalism, AP Style, Project Management, Public Relations, Employee Relations, Strong written and..., Blogging, Event Management, Grant Writing, Customer Service, Benefits Administration, Special expertise in..., ●Marketing and Brand..., Customer Insight, Volunteer Management, Brand Journalism, Persuasive Writing, MLA Style, APA Style, Research
Education
Oglethorpe University 2012 — 2014
Bachelor of Arts (B.A.), Communication and Rhetoric Studies
Magellan Health September 2014 - April 2015
Magellan Health Services November 2013 - September 2014
Paradise Valley Unified School District 2010 - 2011
The Children's Place August 2005 - July 2010
Ulta Salon & Cosmetics September 2001 - December 2002
Lane Bryant April 2000 - September 2001
Aldo Baldo Ristorante (Big 4 Restaurants) December 1998 - January 2000
Bicycle Works February 1989 - March 1998
Stork's Nest January 1986 - January 1989
Trader Publications 1976 - 1989
Skills
Broad Management..., Easy to Work With, Friendly Personality, Motivated self-starter, Efficient, Highly detail oriented, Accurate, Ability to work without..., Strong Organizational..., Microsoft Office, Customer Service, Driving Results, Photoshop, Microsoft Excel, Data Entry, Merchandising, Team Building, Retail, Management, Process Scheduler, Teaching, PowerPoint, Training, Team Leadership, Account Management, Inventory Control, Leadership, POS, Social Networking, Loss Prevention, Call Centers, Spanish-English, Sales, New Business Development
Education
Paradise Valley Community College 1987 — 1990
Horizon High School 1981 — 1985
Sealed Air Corporation June 2014 - Present
Miracle Software Systems, Inc 2013 - 2013
Capital One 2011 - 2012
Magellan Health Services 2011 - 2011
Acosta Sales & Marketing 2009 - 2010
SunTrust Mortgage July 2007 - December 2009
JPMorgan Chase 2002 - 2007
BMC Software October 1998 - November 2001
Skills
Cognos Series 7..., Cognos 8 Framework..., Cognos 8 Report Studio, Cognos 8 Analysis Studio, Cognos 8 Query Studio, Cognos Transformer, Cognos 10 Business..., Business Objects..., Business Objects..., Business Objects..., SQL (Oracle, SQLserver,..., PL/SQL, Microsoft SQL Server, Business Objects, Cognos, SQL, Data Analysis, Databases, Data Warehousing, CRM, Analysis, Data Modeling, Business Intelligence, SDLC, ETL, Business Intelligence..., Management, Process Improvement, Business Analysis
Education
Penn State University
Mathematics
Ursinus College
B.S., Mathematics
AMN Healthcare November 2014 - Present
OptumRx (UnitedHealth Group) October 2013 - October 2014
Magellan Health Services February 2012 - October 2013
Banking (Branch and Call Center) 2006 - 2011
Gastroenterology Specialists of Oregon 2009 - 2010
Retail June 1998 - July 2006
Skills
Customer Relations..., Operations Management, Call Center Management, Retail Management, Sales Management, Training & Development, Development of Training..., Training Of Staff, Customer Service, Customer Relations, Patient Relations, Online Marketing, Strategic Planning, Budgeting, Budgets, CRM, Training, Microsoft Office, Employee Relations, PowerPoint, Call Centers, Employee Training, Management, Leadership, Recruiting, Marketing, Social Networking, Human Resources, Project Planning, Sales, Customer Retention, Team Building, Coaching, Interviews, Leadership Development, Policy, Store Management
Education
Portland State University 2010 — 2010
BA (in progress; not currently enrolled), Communication
Magellan Health Services January 2014 - Present
Magellan Health Services July 2010 - March 2014
Magellan Health Services January 2008 - July 2010
Magellan Health Services December 2005 - January 2008
Magellan Health Services April 2004 - December 2005
Magellan Health Services March 2001 - April 2004
Bank One March 1993 - March 2001
J. C. Penney March 1990 - March 1993
Skills
Team Building, Customer Service, Public Speaking, Research, Marketing, Healthcare, Microsoft Word, Leadership Development, Training, Microsoft Excel, Data Entry, Microsoft Office, Call Centers, Coaching, Community Outreach, Employee Relations, Insurance, Leadership, Management, Nonprofits, Outlook, Policy, Process Improvement, Sales, Budgets, Analysis, Fundraising
Education
Oakland Community College 2010 — 2014
BUSINESS MANAGEMENT
HENRY FORD HIGH SCHOOL 1984 — 1988
HIGH SCHOOL DIPLOMA, HONORS AND COLLEGE PREP COURSES
My Music Room October 2011 - Present
My Music Room October 2011 - Present
Water Taxi April 2011 - Present
Evergreen June 2008 - Present
2009, Magellan Health Services February 2003 - December 2009
Magellan Health Services November 1997 - February 2003
Magellan Health Services November 1995 - November 1997
Magellan Health Services February 1990 - November 1995
Skills
Acoustic Guitar, Teaching Guitar, Counseling, Guitar, Music Theory, Teaching, Music, Band, Psychotherapy, Composition, Vocal, Rock, Singing, Music Education, Songs, Public Speaking, Studio Recording, Recording, Piano, Musicians, Music Production
Education
St. Louis University 1986 — 1988
Master of Arts, Education
Oberlin College 1979 — 1983
Bachelor of Arts, Psychology
Broadspire June 2000 - Present
Magellan Health Services June 1998 - April 2000
Skills
Insurance, Claims Management, General Insurance, Employee Benefits, Process Improvement
Education
Nova Southeastern University
Bachelor's Degree, Business Management
Magellan Health Services December 2012 - Present
DOH - Maui Family Guidance Center September 2008 - July 2012
Pikes Peak Behavioral Health Group August 2004 - July 2008
Skills
Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking, Social Services, Nonprofits, Community Outreach, Program Management, Leadership, Mental Health, Innovation
Education
Purdue University Calumet 1999 — 2001
Master of Science (MS), Marriage and Family Therapy/Counseling
North Dakota State University 1996 — 1999
Bachelor of Science (BS), Child Development and Family Science
Magellan Health Services September 2005 - Present
University of Maryland Baltimore County September 2005 - Present
Johns Hopkins University, Center for Talented Youth June 2004 - August 2005
Skills
Writing, Teaching, Project Management, Editing, Research, Public Speaking, Technical Writing, Community Outreach, Proofreading, Copy Editing, Creative Writing
Education
Old Dominion University 2002 — 2005
Master of Fine Arts (MFA), Creative Writing
University of Maryland Baltimore County 1995 — 1999
Bachelor of Arts (B.A.), History
Ryder System, Inc. February 2011 - Present
Centric Group July 2009 - March 2010
Bradford & Galt 2009 - 2010
Hogan Transports April 2008 - October 2008
Magellan Health Services September 2007 - April 2008
The Bank of Edwardsville February 2002 - August 2007
Ruskin Dampers and Louvers January 2001 - February 2002
Klil Indstries LTD September 1996 - August 1999
Flex Systems LTD January 1995 - August 1996
Yerevan Scientific Research Institute of Mathematical Machines May 1984 - January 1992
Skills
IBM iSeries, SQL, Data Warehousing, SDLC, Databases, Visio, Software Development, Requirements Analysis, Crystal Reports, Vendor Management, Visual Basic, RPG, Microsoft SQL Server, SharePoint
Education
Various Online schools and On site Trainings 2000 — 2010
Certificates of Completion, Information Technology
St. Louis Community College 2000 — 2001
Certificate of completion, Various Credit Classes
ORT Braude College 1994 — 1995
Certifcate, Computer Scientific Programming
Politechnical Institute of Yerevan, Armenia 1977 — 1982
M.S., Computer Sciences
Magellan Health Services October 2007 - October 2012
UpBeat, Inc. March 2005 - October 2007
American Airlines October 2001 - October 2003
Trans World Airlines October 2000 - October 2001
Trans World Airlines July 1998 - October 2000
Trans World Airlines July 1996 - July 1998
Skills
Call Center, Team Building, Coaching, Leadership, Training, Management, Recruiting, Program Management, Customer Service, Budgets, Sales, Performance Management, Leadership Development, Access, Software Documentation, Microsoft Office, Policy, Staff Development, Interviews, Call Centers, Team Leadership, Teamwork, Process Improvement, Supervisory Skills, Employee Relations, Operations Management, Change Management, Organizational..., Healthcare, Employee Training, Human Resources, Strategic Planning, Employee Benefits, Analysis, Time Management
Education
Oral Roberts University 1972 — 1978
ba, x
Oral Roberts University 1972 — 1978
ba, Communication Arts
Oral Roberts University 1973 — 1977
BA, Communication Arts
Oral Roberts University 1973 — 1977
Bachelor of Arts (BA), Communication Arts
Landmark Education - Forum
Beacon Health Options November 2013 - Present
New Directions Behavioral Health March 2012 - November 2013
Care Centrix November 2008 - December 2011
NIA/Magellan Health January 2006 - 2008
Magellan Health Services 1995 - 2006
Skills
Medicaid, Behavioral Health, Clinical, Healthcare, Managed Care, Healthcare Management, Mental Health, Case Management, Utilization Management, Case Managment, Hospitals, Provider Relations, Health Policy, Health Insurance, Leadership, Disease Management, Medicare, Healthcare Industry
Education
Loyola University of Chicago - Graduate School of Business
MBA
University of Illinois at Chicago
MSW
HealthCAWS, Inc. 2010 - Present
Strategic Health Equations 2009 - Present
DMAA: The Care Continuum Alliance 2003 - 2013
Magellan Health Services 2004 - 2009
Humana 2003 - 2004
Hartford Hospital 1994 - 2003
Skills
Disease Management, Positioning, Managed Care, Healthcare, Public Health, Strategic Planning, Healthcare Consulting, Healthcare Management, Strategy, Business Development, Health Insurance, Physician Relations, Health Policy, Quality Improvement, Clinical Research, EHR, Healthcare Industry, Revenue Cycle, Healthcare Information..., Hospitals, Informatics, Process Improvement, HIPAA, Program Management, Medicare, Leadership, Medicaid, Team Building, Utilization Management, Product Management, Diabetes, Cross-functional Team..., Mergers & Acquisitions, Practice Management, Executive Management, Physicians, Provider Relations, Health Care Reform, Venture Capital, Performance Improvement, Pharmacy Benefit..., Network Development, EMR, Revenue Cycle Management, HMO
Education
Rensselaer Polytechnic Institute at Hartford 1987 — 1989
MBA, Management
Saint Joseph College 1981 — 1985
Bachelor of Science (BS), Critical Care Nursing
Bottorff Consulting, LLC October 2011 - Present
Magellan Health Services June 2011 - October 2011
Ernst & Young December 2010 - June 2011
Magellan Health Services (temporary position) January 2010 - May 2010
Ernst & Young March 2007 - December 2009
Ernst & Young October 2002 - March 2007
Ernst & Young November 1998 - October 2002
First Chicago NBD Bank October 1997 - November 1998
Skills
Financial Reporting, Accounting, Financial Analysis, Forecasting, Access, Microsoft Excel, Essbase, Hyperion Planning, Oracle, QuickBooks, Lawson General Ledger, Drake Tax Software, Microsoft Word, Analysis
Education
Purdue University - Krannert School of Management 1986 — 1990
Bachelor of Science, General Management/Finance Minor
Aetna May 2015 - Present
Centene Corporation March 2014 - May 2015
Mercy August 2012 - March 2014
Magellan Health Services May 2011 - August 2012
Magellan Behavioral Health July 2006 - August 2011
Fleishman-Hillard December 2005 - May 2006
Walgreens Pharmacy June 2002 - August 2004
Skills
Process Improvement, Access, Budgets, Project Management, Management, Financial Analysis, Strategic Planning, Risk Management, Program Management, Training, Data Analysis, Salesforce.com, Finance, Analysis, Microsoft Excel, Team Building, Leadership, Coaching, Project Planning, Cross-functional Team..., Business Process..., Variance Analysis, Accounting, Forecasting, PowerPoint, Healthcare, Six Sigma, Policy, Insurance, Operations Management, Financial Reporting, Executive Management, Software Documentation, Microsoft Word, Auditing, General Ledger, Business Planning, Negotiation, New Business Development, Change Management, Team Leadership, Time Management, Microsoft Office, Sales, Business Analysis, EPSI, Teradata, Microsoft SQL Server
Education
University of Wisconsin-Eau Claire 2010 — 2013
MBA, Business Administration
Purdue University - Krannert School of Management 2001 — 2005
BS, Economics
Federal Reserve Bank of Richmond November 2013 - Present
PMI Central Virginia Chapter 2011 - 2014
Magellan Health Services April 2013 - November 2013
VITA VA Info Tech Agency January 2013 - April 2013
Zerox January 2005 - December 2012
EDS Group 2000 - 2011
Skills
SDLC, Project Management, PMP, Outsourcing, Quality Assurance, ERP, Software Documentation, Leadership, Management, Strategy, Program Management, Vendor Management, Business Intelligence, Process Improvement, Change Management, Business Requirements, Information Technology, PMO
Education
Project Management Institute 2011 — 2011
PMP Certification, Project Management
Old Dominion University
BSBA, Information Systems, minor Accounting
New Haven Youth & Family Services October 2014 - Present
Lee Ann O'Neal, MA, LMFT September 2007 - Present
Magellan Health Services December 2013 - October 2014
San Benito County Behavioral Health 2010 - 2013
Skills
Stress Management, Mindfulness, Psychotherapy, CBT, Counseling Psychology, Individual Counselling, Life Transitions, Mental Health Counseling, Wellness, Clinical Supervision, Mental Health, Family Therapy, Treatment, Group Therapy, Crisis Intervention, Psychology, Stress, Grief Counseling, Therapists, Adolescents, Anger Management, Behavioral Health
Education
Santa Clara University 2000 — 2003
Master of Arts, Counseling Psychology
Notre Dame de Namur University 1994 — 1996
B.S., Human Services/Counseling
Cigna August 2013 - Present
CIGNA Healthcare February 2013 - August 2013
UnitedHealth Group 2010 - January 2013
The Stanley Works January 2010 - September 2010
Blue Cross Blue Shield MA August 2007 - August 2008
Magellan Health Services February 2005 - August 2007
The Hartford Financial Services 2002 - 2004
Skills
Strategy, Cross-functional Team..., Strategic Planning, Business Process..., Management, Analysis, Competitive Analysis, Project Management, Data Analysis, Business Strategy, Marketing Strategy, Financial Analysis, Market Research, Marketing, Forecasting
Education
Quinnipiac University - School of Business 2008 — 2010
MBA, Business
University of Hartford 1997 — 2002
Bachelor of Business Administration (B.B.A.)
AvMed Health Plans 2013 - Present
Tenet Healthcare 2012 - 2013
Consultant June 2011 - May 2012
MEDNAX Services, Inc. (Operating unit for Pediatrix Medical Group and American Anesthesiology) 2009 - 2011
MDVIP 2006 - 2009
Doris Hamawy 2001 - 2006
Magellan Health Services 1991 - 1997
Skills
Managed Care, Healthcare, Healthcare Management, Hospitals, Internal Medicine, Medical Billing, Physicians, Diabetes, Medicine, Surgery, Credentialing, Inpatient, Healthcare Consulting, EMR, CPT, ICD-9, Medicare, Pediatrics, Healthcare Information..., EHR, Practice Management, HIPAA
Education
Nova Southeastern University
M.S., Health Services Administration
University of South Florida
B.S., Psychology
MHN Government Services September 2010 - Present
Magellan Health Services October 2012 - July 2014
Independent Contractor April 2011 - March 2014
Serco December 2012 - March 2013
Skills
Psychotherapy, Group Therapy, Mental Health Counseling, Crisis Intervention, CBT, Social Services, Case Managment, Play Therapy, Self-esteem, Behavioral Health, Treatment, Motivational..., Post Traumatic Stress, Career Counseling, Solution Focused, Veterans, Young Adults, Family Services, Case Management
Education
University of Missouri-Kansas City 2002 — 2004
Master of Arts (M.A.), Counselor Education/School Counseling and Guidance Services
Park University 1996 — 1998
Bachelor of Arts (B.A.), Human Services, Family Studies, and Related Services
Magellan Health Services December 2008 - Present
Frontier Financial March 2003 - November 2008
Argonaut Network January 2003 - November 2008
Zeffert and Associates January 2003 - November 2008
Nighthawk Security January 2003 - November 2008
Omni Information Services January 2003 - November 2008
Alexander Systems, Inc January 1996 - January 2002
Skills
Linux, System Administration, IPA, Kerberos, LDAP, Servers, AIX, Unix, VMware, Data Center, Security, Software Documentation, Perl, Red Hat Linux, RHN Satellite, Bash, Ksh, Puppet, Asterisk, VoIP, Nagios, Big Brother, Apache, Samba, JBoss Application Server, PHP, phpMyAdmin, MySQL, Fedora, CentOS, Oracle Enterprise Linux, HP Proliant, IBM pSeries, SOX Compliancy, HIPAA, IT Management, Troubleshooting, Cluster
Education
Purdue University 1991 — 1993
Purdue University 1991 — 1993
Computer Science
Magellan Health Services August 2010 - Present
Voice of Distress Relieved June 2010 - Present
Oasis Counseling October 2007 - Present
WellCare 2010 - 2010
Tampa Bay Academy May 2006 - February 2009
Friends of Children May 2003 - February 2006
Skills
Mental Health, Adolescents, Stress Management, Mental Health Counseling, Counseling, Treatment, Psychotherapy, Case Management, Social Services, Behavioral Health, Crisis Intervention, Group Therapy, Program Development, Anger Management, CBT, Community Outreach, Supervisory Skills, Personal Development, Non-profits, Medicaid, Utilization Management, Nonprofits, Fundraising, Family Therapy
Education
Nova Southeastern University 2000 — 2002
MS, Mental Health Counseling
University of Florida 1995 — 1998
BS, Psychology
Plantation High School 1992 — 1995
High School Diploma, General Education
Team Select Home Care February 2014 - Present
One-Step Ahead Infusion Specialists, PLLC September 2012 - Present
Delta T Group March 2010 - March 2014
Magellan Health Services December 2012 - May 2013
AccentCare January 2011 - September 2012
Banner Hospice October 2005 - January 2010
Scottsdale Healthcare January 1995 - February 2005
New Hanover Regional Medical Center 1991 - 1994
Skills
Healthcare, Nursing, Hospitals, Clinical, Case Management, Healthcare Management, Coaching, Counseling, Treatment, Patient Advocacy, Patient Counseling, Quality Patient Care, Patient Education, Emergency Nursing, Nursing Management, Nursing Care, Case Managment, Clinical Research, Wound Care, Medication..., Home Care, Patient Safety, Inpatient, Psychotherapy, Acute Care, Utilization Management, Critical Care, ACLS, Medicaid, BLS, IV, Elder Care, HIPAA, Disease Management, Cpr Certified, Medical Terminology, Medical/Surgical, Quality Improvement, Physician Relations, EKG, Medicare, Behavioral Health, EMR, Health Education, Managed Care, Medicine, Physicians, EHR, Palliative Care, Wellness
Education
Old Dominion University 1988 — 1991
Bachelors, Nursing
Menchville High School 1981 — 1983
High School
1&1 Internet, Inc. April 2015 - Present
Stroll June 2014 - April 2015
eBay Enterprise, an eBay Inc. Company May 2011 - May 2014
eBay Enterprise (formerly GSI Commerce Solutions Inc.) September 2010 - May 2011
TrueAction, a GSI Commerce Company March 2006 - September 2010
GSI Commerce Solutions, Inc September 2003 - March 2006
RSM Sports International October 2002 - December 2005
Magellan Health Services July 2002 - September 2003
Intellifit.com July 2001 - July 2002
Skills
Strategic Planning, Accounting, E-commerce, Planning Budgeting &..., Mergers & Acquisitions, Pricing Strategy, Sales Compensation, Contract Negotiation, Capital Raising, Professional Services, Management, Financial Systems, Acquisition Integration, Analytics, Interactive Marketing, Resource Allocation, Financial Reporting, Financial Modeling, Cost Accounting, Team Leadership, Digital Marketing, Operational Excellence, Leadership, Mergers, Business Development, CRM, Strategic Financial..., Analysis, Project Management, Mobile Devices, Start-ups, Finance, Enterprise Software, Pricing, Strategy, Executive Management
Education
Temple University - Fox School of Business and Management 2006 — 2009
MBA
Penn State University 1997 — 2001
BS
Upper Dublin High School 1993 — 1997
Psychotherapy Leadership, Raleigh-Durham, North Carolina Area 2015 - Present
Magellan Health Services August 1997 - January 2014
Prison Health Services-Riverbend Maximum Security Prison August 1996 - August 1997
Olson and Montgomery-Private Practice January 1994 - August 1996
Behavioral Management Consultants January 1992 - January 1994
Dr. Able Corral-Private Practice January 1990 - August 1992
Rebound,Inc. May 1988 - January 1990
Comprehensive Medical Rehabilitation Center February 1985 - May 1987
Nashville Pain and Stress Clinic November 1982 - May 1984
United States Air Force August 1971 - January 1975
Skills
Mental Health, Clinical Research, Hospitals, Treatment, Healthcare Management, Healthcare, Mental Health Counseling, Mental Health Care, LPC, Licensed Professional..., Psychotherapy, Case Management, Medicine, Mental Health Assessment, Mental Health Treatment, Community Mental Health, Grief Counseling, Depression Treatment, Health Care Management, Gestalt Psychotherapy, Chronic Pain Clients, Clinical Intuition..., Solution-Focused Brief..., NLP-Neurolinguistic..., Mindfulness, Mind and Body Wellness, Meditation, Biofeedback, Cognitive Behavioral..., Therapeutic Alliance, Neurofeedback, Holistic Treatment, Psychogenic Pain, Halsten-Reitan Battery, MMPI, Head Injury Clients, Group Psychotherapy, Family Therapy, Group Therapy, Therapists, CBT, Adolescents, Behavioral Health, Crisis Intervention
Education
University of Arizona-Nashville, Tennessee 2003 — 2005
Master of Business Administration (M.B.A.), Health/Health Care Administration/Management
Vanderbilt University 1980 — 1988
Doctor of Philosophy (Ph.D.), Couseling
Northwestern State University-Natchitoches, La. 1976 — 1980
Master’s Degree, Clinical-Community Psychology
UNC at Pembroke-Pembroke, North Carolina 1968 — 1971
Bachelor’s Degree, Psychology
Medidata Solutions July 2015 - Present
North Shore-LIJ Health System November 2014 - Present
Magellan Health Services March 2013 - November 2014
InfoEd International October 2009 - March 2013
Skills
Business Analysis, Business Management, SQL, SQL Server, Search Engine Technology, Report Writing, Business Process, Change Management, Product Management, REST, OData, Semantic Web, Business Process..., Web Applications, Microsoft SQL Server, Management, Subversion, Requirements Analysis, XML, Web Services, SDLC, JavaScript, Software Documentation, Integration, Databases, Technical Writing, Process Improvement, SOA, Software Project..., Software Development, Enterprise Software, Selenium, Selenium Testing, NUnit
Education
Rensselaer Polytechnic Institute 2005 — 2009
Bachelor of Science (B.S.), Business Administration and Management, General
Counseling Care November 2003 - Present
Magellan Health Services December 2013 - Present
MHN Government Services August 2007 - June 2012
Ceridian 2007 - 2008
Skills
Family Therapy, Adolescents, Parent Coaching, Mental Health Counseling, Anger Management, Life Transitions, CBT, Mental Health, Adults, Stress Management, Treatment, Crisis Intervention, Psychotherapy, Behavioral Health, Grief Counseling, Personal Development, Group Therapy, Counseling Psychology, Workshop Facilitation, Self-esteem, Mindfulness, Therapists, Motivational..., Psychology, Public Speaking
Education
Bethel Theological Seminary 2000 — 2003
Masters, Marriage & Family Therapy
Northwestern College 1998 — 2000
BS, Psychology
Veterans Health Administration July 2015 - Present
Veterans Health Administration July 2013 - July 2015
Veterans Health Administration March 2009 - July 2013
St. Louis VA Medical Center May 2007 - March 2009
Magellan Health Services May 2006 - September 2006
Skills
Business Planning, Palliative Care, Strategic Planning, Performance Improvement, Resource Allocation, Health Services Research, Healthcare Management, Hospitals, Clinical Research, Program Evaluation, Public Health, Mental Health, EMR, Healthcare, EHR, Health Policy, Data Analysis, Program Management, Government, Healthcare Industry, Customer Service, Military Doctrine, Healthcare Information..., Patient Advocacy, Federal Government, Program Development, Health Education, Case Managment, Policy, Informatics, Healthcare Consulting, Leadership, Process Improvement, Patient Safety, HIPAA, Quality Improvement, Medicine, ICU, Interagency Coordination, JCAHO, Nursing, Managed Care, CPRS, Epidemiology, Epic Systems, Critical Care, Case Management, Veterans Affairs, Leadership Development
Education
US Army Command and General Staff College 2012 — 2013
Master of Military Arts and Sciences, General Studies - Interagency focus
Washington University in St. Louis School of Medicine 2004 — 2007
Master of Health Administration, Health/Health Care Administration/Management
Washington University in St. Louis 2004 — 2007
MSW, Social Service Administration
Ohio Northern University 2000 — 2003
BA, Philosophy
Johnson & Johnson - Cordis Medical Device Division - Supply Chain December 2013 - Present
CVS Caremark Corporation September 1997 - November 2013
Magellan Health Services April 1989 - September 1997
Skills
Employee Relations, Strategic Planning, HR Consulting, Leadership Development, Building Partnerships, Employment Law, HR Strategy, Human Capital Management, Compliance Management, Operations Management, Organizational..., Payroll, Benefits, FMLA, ADA, Business Strategy, Client Relationship..., Performance Management, Talent Acquisition, Conflict Resolution, Personnel Management, Management, Partnerships, Leadership, Succession Planning, New Hire Orientations, Applicant Tracking..., Americans with..., Human Resources, Strategy, CRM, Employee Benefits, Talent Management, Employee Engagement, Onboarding, HRIS, Workforce Planning, College Recruiting, Training, Benefits Administration, Recruiting, Deferred Compensation, Policy
Education
Nova Southeastern University 1992 — 1996
B.S., Major in Business with a Minor in Human Resources
Gold Coast Health Plan June 2015 - Present
Arizona Priority Care Plus September 2013 - May 2015
Magellan Health Services May 2010 - September 2013
Aetna July 2007 - May 2010
Aetna July 2005 - April 2007
Aetna April 2004 - July 2005
Sun Health 2000 - 2004
United States Air Force 1980 - 2000
Skills
Strategic Planning, Team Building, Claim, Negotiation, Managed Care, Medicare, Healthcare, Medicaid, Healthcare Management, Provider Relations, Health Insurance, Healthcare Information..., Physician Relations, HIPAA, Healthcare Consulting, Process Improvement, Hospitals, Leadership, Insurance, Operations Management, Strategy, Management, Case Managment, Healthcare Industry, Program Management, Human Resources, Practice Management, Policy, Health Policy, Disease Management, Utilization Management, Network Development, Behavioral Health, HMO, Government, Physicians, Revenue Cycle, Quality Improvement, Medicare Part D, EHR, Credentialing, EMR, Medical Compliance, Pharmacy Benefit..., Informatics, Performance Improvement, Home Care, Executive Management, Revenue Cycle Management, Medical Billing
Education
Penn State University 1986 — 1988
MBA, Marketing
University of Nebraska Medical Center 1976 — 1980
BS, Health Services Administration
Walmart August 2013 - Present
J.A.P. Consulting February 2013 - Present
Magellan Health Services December 2011 - February 2013
J.A.P. Consulting November 2011 - January 2012
Bloom Health 2011 - November 2011
CIGNA October 2009 - March 2011
CIGNA January 2007 - October 2009
Cigna December 1999 - 2007
Cigna 1995 - December 1999
Cigna May 1992 - 1995
Skills
Managed Care, Healthcare, Leadership, Disease Management, Behavioral Health, Health Insurance, Vendor Management, Strategic Planning, Training, Medicaid, Utilization Management, Operations Management, Management Consulting, Medicare, Change Management, Healthcare Management, Strategic Partnerships, Account Management, Insurance, Health Policy, Clinical Research, Healthcare Industry, Mental Health, Healthcare Consulting, Start-ups, Non-profits, Employee Benefits, Team Building, Business Operations, Leadership Development, Executive Management, Cross-functional Team..., Provider Relations, Program Development, Physician Relations, HIPAA, Process Improvement, Pharmacy Benefit..., Performance Improvement, Network Development, Quality Improvement, Healthcare Information..., Physicians, Program Management, Data Analysis, Organizational..., Healthcare Integration, Management
Education
Executive Leadership Training, Darden School of Business, University of Virginia 2010 — 2010
Certificate, Business
Nova Southeastern University 1989 — 1992
PhD, Human and Social Systems
Uiversity of Miami 1987 — 1989
MS.Ed., Counseling
Magellan Health July 2015 - Present
Magellan Health Services April 2013 - July 2015
Magellan Health Services 2009 - 2013
Magellan Health Services 2007 - 2009
Magellan Health Services 2006 - 2007
ValueOptions 2004 - 2006
Skills
Clinical Supervision, Behavioral Health, Mental Health, Case Managment, Program Development, Adults, Social Services, Adolescents, Community Outreach, Crisis Intervention, Psychology, Healthcare Management, Program Management, Interventions, Clinical Research, Mental Health Counseling, Healthcare, Psychotherapy, Motivational..., Managed Care, Staff Development, Utilization Management, Group Therapy, Medicaid, CBT, Training, Family Therapy, Treatment, Medicare, Program Evaluation, Case Management, Therapists, Counseling Psychology, Google Groups, Crisis, Conflict Resolution, Quality Improvement, Health Policy, Leadership, Stress Management, Child Welfare, Provider Relations, Psychiatry
Education
University of Phoenix 1998 — 2001
MC, Counseling
Northern Arizona University 1992 — 1996
B.S., Psychology, Criminal Justice
Mesa Community College January 2015 - Present
Phoenix Art Museum August 2014 - December 2014
Magellan Health Services March 2008 - August 2014
Soprema, Inc August 2007 - March 2008
Skills
Data Entry, Call Centers, Time Management, Insurance, Training, Customer Service, Research, Management, Lotus Notes, Medicare, Technical Writing, Claims Processing, Corporate Communications, Organization, Archival Preservation, Cataloging, Library Reference, OCLC Connexion, Microsoft Office, Canvas, Desire2Learn, WebTycho, PPCPROD, Insur Image/Viewer, ViPr, IP Framework, Blackboard, Benefit Access, Argus GUI, CIRF, Online Public Access..., Integrated Library..., Information Literacy, Museum Collections, MARC21, ISBD, Metadata, RDA, Linked Data, BIBFRAME, SirsiDynix Symphony, Information Science, Social Media
Education
San Jose State University's School of Information
Master of Library & Information Science (MLIS)
University of Maryland University College
BA
Paradise Valley Community College
Mercy Maricopa Integrated Care April 2014 - Present
Visions of Hope / MIKID October 2012 - April 2014
Magellan Health Services October 2008 - September 2012
Gila River Healthcare Corporation July 2006 - October 2008
Native American Connections May 2005 - May 2006
Phoenix Indian Center September 1995 - March 2005
Touchstone Behavioral Health September 1994 - September 1995
Skills
Behavioral Health, Grants, Motivational..., Social Services, Case Management, Program Development, Family Therapy, Crisis Intervention, Program Evaluation, Mental Health Counseling, Mental Health, Case Managment, Psychotherapy, Clinical Supervision, Adolescents, Special Populations, Treatment, Conflict Resolution, Psychology, Group Therapy, Addiction Recovery, Healthcare Management, CBT, Medicaid, Nonprofits, Healthcare, Grant Writing, Counseling Psychology, Community Outreach, Interventions, CEOs, Community Mental Health, Clinical Research, Stress Management, Managed Care, Therapists, Program Direction
Education
Pitzer College 1990 — 1994
Bachelor of Arts (B.A.), Psychology
Unique Family Services June 2014 - Present
Pink Pear 2012 - Present
Magellan Health Services November 2012 - May 2014
Foundation for Arizona's Youth, LLC October 2006 - June 2012
ValueOptions 2006 - 2007
Schaller Anderson 2005 - 2006
Skills
Adolescents, Treatment, Mental Health, Self-esteem, Group Therapy, Life Transitions, Behavioral Health, Managed Care, Medicaid, Social Services, Community Outreach, Mental Health Counseling, Crisis Intervention, Case Managment, Case Management, Credentialing, Nonprofits, Program Development, Psychotherapy
Education
Northern Arizona University 2005 — 2007
Magellan Health Services January 2006 - Present
Skills
Leadership, Team Building, Coaching, Leadership Development, Call Centers, Training, Customer Service
Education
Pima Community College 1992 — 1995
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General
PRS, Inc. January 2011 - Present
Aurora Behavioral Health System September 2009 - November 2010
Choices Network of Arizona January 2009 - April 2009
Magellan Health Services April 2008 - January 2009
The Guidance Center January 2007 - April 2008
Skills
Mental Health, Crisis Intervention, Adolescents, Psychology, Treatment, Behavioral Health, Leadership, Research, Clinical Research, Anger Management, SPSS, Healthcare, Developmental..., PowerPoint, Autism Spectrum..., Community Outreach, Teaching, Microsoft Excel, Case Management Services, Case Management, Psychotherapy, Group Therapy
Education
Northern Arizona University 2002 — 2006
Bachelor of Science (BS), Biology/Biological Sciences, Psychology
Carolinas Healthcare System April 2011 - Present
HCA September 2008 - November 2011
Bon Secours Health System April 2007 - September 2008
Magellan Health Services April 2006 - March 2007
SEI Investments April 2005 - July 2006
Skills
Analysis, Business Intelligence, Financial Analysis
Education
Penn State University 2001 — 2004
Communications
Penn State University
ActiveHealth Management- Aetna 2012 - Present
National Care Management- Aetna 2009 - 2012
Aetna Behavioral Health 2006 - 2009
Magellan Health Services 1998 - 2005
Magellan Health Services 1996 - 1998
Magellan Health Services 1994 - 1996
Human Affairs International 1988 - 1994
Institute of Living 1987 - 1988
Rutgers Community Health Plan 1985 - 1987
New Bedford Area Center for Human Services 1984 - 1985
Skills
Managed Care, Healthcare, Health Insurance, Healthcare Management, Process Improvement, Program Management, Leadership, Disease Management
Education
Rhode Island College
Syracuse University
University of Utah
MBA Candidate
Centene Corporation October 2014 - Present
Magellan Health Services August 2008 - October 2014
Rainbow Counseling, LLC August 2005 - June 2009
MHNeT Behavioral Health October 2007 - August 2008
Family Support Network June 2003 - June 2007
Higher Vision Counseling, LLC August 2004 - May 2007
Boys and Girls Town of Misouri August 2002 - May 2003
Magdala Foundation January 2002 - January 2003
Skills
Crisis Intervention, Mental Health, Behavioral Health, Psychotherapy, Case Management, Family Therapy, Treatment, Interventions, Mental Health Counseling, Adolescents, Group Therapy, Psychology, Counseling Psychology, Motivational..., Social Services, Anger Management, Life Transitions, Stress Management, EAP, Management consultation, telephonic brief..., Utilization Management, Psychological Assessment, Community Outreach, Healthcare, Training & Development, Training
Education
Webster University 1999 — 2001
Master of Arts, Counseling
Northwestern State University 1997 — 1998
1 yr Clinical Experience, Clinical Psychology
Truman State University 1993 — 1997
Bachelor of Science, Psychology
Maxor National Pharmacy Services, LLC March 2015 - Present
Magellan Health Services August 2013 - June 2014
Prime Therapeutics July 2004 - July 2013
Express Scripts 2002 - 2004
OutsourceOne, Inc. January 2000 - April 2002
ProBusiness, Inc. September 1998 - January 2000
Northwestern Mutual Financial Network November 1988 - November 1996
Skills
Sales Management, Managed Care, PBM, Healthcare, Account Management, Pharmacy Benefit..., Process Improvement, Leadership, Strategic Partnerships, Business Development, Sales, Strategic Planning, Business Planning, Organizational..., Cross-functional Team..., Health Insurance
Education
University of St. Thomas 2010 — 2012
MBA
University of Michigan - Stephen M. Ross School of Business 2009 — 2009
Certificate
Northwestern University - Kellogg School of Management
Certificate
University of St. Thomas
Mini-MBA
University of Minnesota-Twin Cities 1987 — 1992
BS
Meritain Health September 2014 - Present
Magellan Health Services 2012 - 2014
Skills
Mediation, Conflict Resolution, Research, Negotiation, Dispute Resolution, Conflict Management, Alternative Dispute..., Public Speaking, Leadership Development, Policy
Education
University of Phoenix 2012 — 2014
Master of Business Administration (MBA), Business Administration and Management, General
University of Phoenix 2009 — 2012
MA Psychology, Psychology
Northern Arizona University 1999 — 2003
Bachelor of Applied Science (B.A.Sc.), Psychology
Central Arizona College May 2014 - Present
Magellan Health Services August 2007 - November 2008
Value Options, Inc. April 2005 - August 2007
Northern Arizona University, Institute for Human Development, AIRRTC & NaTCAP Projects May 1995 - August 2001
Skills
Healthcare, Customer Service, Case Management Services, Behavioral Health, Developmental..., Service Delivery, Social Services, Data Entry, Databases, Technical Writing, Grant Preparation, Grant Writing, Disability Studies, Disability Law, Disability Rights, Independent Living, Patient Advocacy, Customer Advocacy, Government Advocacy, Health Advocacy, Workshop Facilitation, Training Facilitation, Program Facilitation, Team Facilitation, Transformational..., Behavioural Change, Quantitative Research, Curriculum Development, Project Planning, Technical Training, Dissemination, Resourceful..., Creative Problem Solving, Strengths Development, Strengthening Client..., Dependable Team Player, Situational Leadership, Project Coordination, Events Coordination
Education
San Francisco State University 1999 — 2001
Certificate, Independent Living Practices and Services, 17
Northern Arizona University 1999 — 2000
Certificate, Disability Studies, 17
Northern Arizona University 1994 — 1999
Bachelor of Applied Science (BASc), Psychology, 16
Ernst & Bess Inc. March 2010 - Present
Magellan Health Services October 2000 - September 2009
Planned Parenthood of SW Ohio and Northern Kentucky June 1985 - September 2000
Skills
Mental Health, Clinical Research, Social Services, Behavioral Health, Mental Health Counseling, Crisis Intervention
Education
University of Cincinnati 1991 — 1994
Master of Social Work (MSW), Human Services, General
Northern Kentucky University
Mental Health Human Services
Arizona Health Care Cost Containment System (AHCCCS) October 2014 - Present
Magellan Health Services January 2009 - April 2014
Magellan Health Services September 2007 - January 2009
Arizona Department of Economic Security November 2006 - September 2007
ValueOptions, Inc.® July 2005 - November 2006
OSU Women's Center 1996 - 1999
Skills
Medicare/Medicaid..., Fiscal Impact Analysis, Administrative Law, Policy Analysis, Behavioral Health, Mental Health, Social Services, Motivational..., Case Managment, Case Management, Crisis Intervention, Community Mental Health, CBT, Treatment, Healthcare, Adolescents, Developmental..., Program Development, Hospitals, Psychotherapy, Clinical Research, Mental Health Counseling, Psychological Assessment, Interventions, Psychology, Family Therapy, Group Therapy, DBT, Medicaid, Counseling Psychology, Therapists, Prevention, Dual Diagnosis, Chemical Dependency, Anger Management, Co-occurring Disorders
Education
John Jay College of Criminal Justice 2000 — 2002
Master of Arts, Forensic Psychology
Oregon State University 1995 — 1999
Bachelor of Arts, Sociology
GenPsych PC February 2011 - Present
New Jersey State First Aid Council January 2010 - Present
Pompton Lakes Riverdale First Aid Squad January 1991 - Present
Magellan Health Services April 2006 - February 2011
Pompton Lakes Borough 2000 - 2004
NPA DIVISION OF EXPRESS SCRIPTS 2001 - 2003
American Medical Response 1994 - 2000
Skills
Healthcare, First Aid, Clinical Research, Policy, Managed Care, Emergency Services, Disaster Response, Cpr Certified, NIMS, Emergency Medicine, PC and MAC operating..., ACLS, Ambulance, Case Managment, EMS, Hospitals, Preparedness, Rescue, CPR Certified, Emergency Management, Treatment, Training, Public Safety, EMT, Public Health, First Responder, PALS, Pediatrics, BLS, Emergency Medical, AED
Education
State Of NJ 1989 — 2016
Emergency Medical Technician
Passaic County Community College 2008 — 2009
Associate of Arts (A.A.), LA- Criminal Justice
Passaic County Community College 2006 — 2008
Associate of Arts (A.A.), LA - Psychology, 3.5
Passaic County Community College 2004 — 2005
Associate of Science (A.S.), Health Science
Blue Cross Blue Shield of Arizona June 2014 - Present
Aetna January 2013 - June 2014
Aetna January 2013 - October 2013
Aetna April 2012 - October 2013
Aetna April 2009 - April 2012
Northern Arizona University January 2012 - March 2012
Magellan Health Services May 2008 - April 2009
Northern Arizona University January 2007 - May 2008
Cramer-Krasselt May 2007 - August 2007
Walk-In Medical Care May 2006 - December 2006
Skills
Editing, Public Relations, Writing, Corporate Communications, Marketing Strategy, Brand Management, Project Management, Social Media, Intercultural..., Website Development, Public Speaking, Organizational..., Conflict Resolution, Gender Studies, Media Relations, Strategic Planning, Digital Marketing, Presentation Development, Digital Media, Graphic Design, Freelance Writing, Community Outreach, University Teaching, Spanish-speaking, SharePoint, InDesign, Photoshop, Video Editing, PowerPoint, Blackboard Vista, Event Planning, Content Management, Survey Design, Advertising, Social Media Marketing, Marketing, SEO, Strategic Communications, Press Releases, Internal Communications, Newsletters, Marketing Communications, Brand Development, Leadership, Content Strategy, Strategy, Nonprofits, Training, Web Design, Management
Education
Northern Arizona University 2006 — 2008
Masters, Applied communication
Northern Arizona University 2002 — 2006
Bachelors, Public relations, Cum Laude
Northern Arizona University 2002 — 2006
Bachelors, Spanish, Cum Laude
Equity Real Estate, LLC November 2014 - Present
Equity Real Estate, LLC November 2014 - Present
New Millennium Real Estate - South Ogden Office September 2013 - November 2013
Coldwell Banker April 2013 - August 2013
Magellan Health Services March 2007 - March 2013
Skills
Active Directory, Troubleshooting, Customer Service, Clinical Research, Healthcare, Visio, Team Leadership, Windows Server, Microsoft Office, HIPAA, Team Building, System Administration, Coaching, Strategic Planning, VMware, Software Documentation, Healthcare Management, First Time Home Buyers, Customer Satisfaction, Employee Relations, Servers, Management, Routers, Technical Support, Access, Firewalls, Training, Process Improvement, Software Installation, Networking
Education
Ogden-Weber Applied Technology College 2013 — 2013
none, Real Estate
MedStar Health August 2015 - Present
Remedi SeniorCare Pharmacy September 2014 - July 2015
Johns Hopkins University July 2012 - September 2014
Constellation Energy September 2011 - April 2012
Magellan Health Services March 2009 - June 2011
Constellation Energy March 2004 - December 2008
SYSCOM, Inc. November 1999 - March 2004
SourceOne Manufacturing Services, LLC April 1998 - November 1999
Gordon Feinblatt LLC July 1997 - April 1998
Skills
Financial Reporting, NPV, Payback, IRR, Forecasting, Variance Analysis, Analytic Problem Solving, Financial Modeling, Analysis, Budgets, Corporate Finance, Strategy, Data Analysis, Financial Forecasting, Strategic Planning, Cash Flow Forecasting, Financial Analysis, Strategic Financial..., General Ledger, Process Improvement, Capital Budgeting, Hyperion Enterprise, Account Reconciliation, Essbase, Oracle, Ad Hoc Reporting, Accounts Payable, Accounts Receivable, SAP, Business Objects, Cost Benefit, Internal Controls, Business Process..., Finance, Accounting, GAAP, Leadership, Internal Audit, Management, Sarbanes-Oxley Act, Managerial Finance, Training, Cash Flow, Business Planning, Information Technology, Business Process, SharePoint, Project Management, Financial Statements, Business Intelligence
Education
Loyola University of Chicago - Graduate School of Business 1998 — 2000
MBA, Accounting
Hebrew Theological College 1994 — 1995
BA, Judaic Studies
Magellan Health Services October 2012 - Present
Applied Behavior Solutions July 2010 - September 2012
The Starting Place October 2009 - August 2010
MedPro Rx August 2009 - January 2010
Camelot Community Care August 2007 - September 2009
Achievement & Rehabilitation Center of Broward September 2006 - August 2007
EWM Realtors August 2002 - August 2006
University of South Florida September 2000 - September 2002
Skills
Social Media, Microsoft Office, Research, Teaching, PowerPoint, Outlook, Mental Health Counseling, Student Counseling, Academic Advising, People Skills, Psychotherapy, Executive Administrative, Student Development, Student Affairs, Psychology, Group Therapy
Education
Nova Southeastern University 2005 — 2007
Masters, Mental Health Counseling
University of South Florida 2000 — 2004
BS, Psychology
Caring Couples, Happy Lives December 1989 - Present
Magellan Health Services February 1999 - September 2007
American Academy of Child and Adolescent Psychiatry September 1996 - October 1998
Northern Virginia Family Service February 1994 - May 1996
Loudoun County Department of Mental Health, Substance Abuse & Developmental Services July 1992 - May 1996
Skills
Premarital Counseling, Family Therapy, Clinical Supervision, Psychotherapy, Mental Health, Addiction Recovery, Anger Management, Behavioral Health, Chemical Dependency, Co-occurring Disorders, Counseling Psychology, Crisis Intervention, DBT, Dual Diagnosis, Interventions, Life Transitions, Motivational..., Psychology, Solution Focused, Substance Use Disorders, Treatment of depression, CBT, Group Therapy, Therapists, Treatment, Post Traumatic Stress, EMDR, Stress, Google Groups, Clinical Research, Mental Health Counseling, Prevention, Mindfulness, Couples Counseling, Self-esteem, Young Adults, Stress Management, Social Services, Trauma Therapy, Individual Counselling, Psychological Assessment, Psychodynamic...
Education
University of Maryland College Park 1989 — 1991
MS, Family Science
Penn State University 1979 — 1982
BA, English, non-fiction writing
Penn State University 1979 — 1982
BS, Life Sciences
Upsala College 1977 — 1979
Chemistry
Magellan Health Services July 2011 - Present
Penn State University January 2011 - July 2011
Magellan Health Services May 2010 - July 2011
Penn State University August 2006 - December 2010
Penn State University August 2006 - May 2010
Peking University September 2003 - July 2006
Peking University Health Science Center July 2002 - July 2003
Institute of Nutrition and Food Safety, China CDC July 2002 - September 2002
Beijing General Railway Hospital February 2001 - July 2002
Skills
Health, Public Health, Epidemiology, Statistics, Healthcare, Pharmacoepidemiology, Environmental Health, Research, Data Analysis, Data Management, Claims Management, Medicare, Survey, SAS, SPSS, Minitab, Stata, Mainframe, Cognos, TM1, Science, Statistical Modeling, Health Policy, Research Design
Education
Penn State University 2006 — 2010
PhD; MAS, Biobehavioral Health; Statistics
Peking University 2003 — 2006
Master of Science, Environmental Sciences
Peking University Health Science Center 1998 — 2003
Bachelor of of Medicine, Preventive Medicine
Private Practice July 2014 - Present
Magellan Health Services September 2012 - August 2014
County of Monterey February 2012 - July 2012
Tulsa City-County Library May 2008 - October 2010
Pepperdine University April 2002 - May 2008
Skills
Adolescent Therapy, Leadership, Coaching, Clinical Psychology, Family Therapy, Military Transition, Team Building, Psychological Assessment, Onboarding, Cross-functional Team..., Talent Management, Play Therapy, Employee Relations, Psychotherapy, Child Welfare, Training, Leadership Development, Internal Communications, Organizational..., Mental Health, Organizational..., Group Therapy, Interventions, Conflict Resolution, Customer Service, Counseling Psychology, Psychology, Community Outreach, Crisis Intervention, Mental Health Counseling, Social Services
Education
Pepperdine University 2000 — 2004
Master of Arts (M.A.), Clinical Psychology
Point Loma Nazarene University 1996 — 2000
Bachelor of Arts (B.A.), Industrial and Organizational Psychology
ValueOptions, Inc.®, CT Behavioral Health Partnership February 2014 - Present
The Partnership at Drugfree.org June 2012 - 2014
SANOFI November 2010 - June 2012
Magellan Health Services April 2008 - October 2010
Wheeler Clinic 2007 - 2008
Metropolitan Area Child Study 1992 - 1999
Peer Advisement, QC 1990 - 1992
Skills
Outcomes Research, Program Design, Program Development, Program Evaluation, Social Development, Qualitative Research, Quantitative Research, Questionnaire Design, Cognitive-Behavioral..., Public Health, Program Management, Data Analysis, Research, Statistics, Psychology, Grant Writing, Community Outreach, Non-profits, Clinical Research, SPSS, Social Change, Teaching, Nonprofits, Staff Development, Treatment, Report Writing, Proposal Writing, Health Services Research, Health Policy, Research Design, Workshop Facilitation, Mental Health, Policy, Grants, Survey Research, Survey Design, Editing, Public Speaking, Behavioral Health, Public Policy, Healthcare, Prevention, Global Health, Biostatistics, Evidence-based Medicine, Epidemiology, Policy Analysis, Focus Groups
Education
University of Illinois at Chicago 1992 — 1997
Ph.D., Clinical Psychology
Queens College 1988 — 1992
BA, Psychology; Honors in the Western Tradition English Program
Stuyvesant High School 1984 — 1988
Magellan Health Services October 2013 - Present
Molina Healthcare January 2011 - October 2013
Molina Healthcare February 2008 - January 2011
Medical Funding Services April 2007 - February 2008
Unison Health Plan March 2005 - April 2007
Unison Health Plan April 1997 - March 2005
Skills
Provider Relations, Managed Care, Healthcare Management, Medicaid, Health Insurance, Provider Network..., HMO, Revenue Cycle, Network Development, Insurance, Medicare, Healthcare, Healthcare Industry, Health Policy, PPO, Healthcare Consulting, HIPAA, Medicare Part D
Education
Penn State University 1992 — 1996
GEICO September 2013 - Present
UDig April 2011 - September 2013
Virginia Commercial Finance November 2010 - April 2011
Magellan Health Services September 2009 - November 2010
Magellan Health Services October 2007 - October 2009
ChemTreat, Inc. November 2006 - October 2007
Skills
Access, Customer Service, PowerPoint, Microsoft Office, Outlook, Organization, Team Building, Change Management, Project InVision, Remedy Software, Recruiting, Analysis, Healthcare, Microsoft Excel, Corporate Events, Event Planning, Program Management, Data Analysis, Quality Assurance
Education
Radford University 2000 — 2004
BS, Information Technology, Criminal Justice
Magellan Health Services June 2011 - Present
Magellan Health Services August 2009 - June 2011
First Health Services Corp. (Coventry) February 2004 - August 2009
First Health Services June 2003 - February 2004
The Louis Berger Group July 2002 - June 2003
Cadmus Communications 2000 - 2002
Circuit City 1993 - 1994
Owens & Minor 1992 - 1993
Skills
SharePoint, Team Leadership, Vendor Management, Project Management, Process Improvement, Management, SDLC, Software Development, Microsoft SQL Server, Business Analysis, Business Process..., Healthcare Information..., Program Management, IT Strategy, Change Management, Leadership, Visio, Databases, Agile Methodologies, Requirements Analysis
Education
Randolph-Macon College 1987 — 1991
BA
Magellan Health Services May 2011 - Present
Magellan Health Services June 2007 - May 2011
First Health Services September 2000 - 2007
AIDS Council of NENY 1996 - 1998
AIDS Council of Northeastern New York 1996 - 1998
Hudson River Computing 1990 - 1991
Skills
Pharmacy Benefit..., Healthcare Industry, Medicaid, Strategic Planning, Financial Analysis, Medicare Part D, Managerial Finance, Accounting, Business Analysis, Cross-functional Team..., Data Analysis, Employee Benefits, Executive Management, HIPAA, Health Insurance, Health Policy, Healthcare, Healthcare Consulting, Healthcare Information..., Healthcare Management, Finance, Analysis, Managed Care, Medicare, Process Improvement, Program Management, Provider Relations, Insurance
Education
Siena College 2004 — 2009
Accounting Certificate, Accounting
Rensselaer Polytechnic Institute 1996 — 1999
MBA, Finance
The Sage Colleges - Russell Sage College 1993 — 1996
BS, Marketing
The WilMark Group August 2006 - Present
Dan Malloy for Governor May 2005 - August 2006
Magellan Health Services November 2003 - May 2005
The WilMark Group March 2002 - November 2003
Internet HealthCare Group May 2000 - March 2002
Wunderman Worldwide August 1999 - May 2000
Prudential May 1994 - August 1999
Skills
Competitive Analysis, Internal Communications, New Media, Marketing Communications, Management, Public Relations, Strategic Planning, Marketing, Brand Development, Cross-functional Team..., Business Strategy, Strategy, Event Management, Direct Marketing, Corporate Communications, Marketing Strategy, Advertising, Sales, Strategic Communications, Brand Management, Product Development, Leadership, Social Media, Start-ups, CRM, Business Planning, Program Management, Budgets, Organizational..., Crisis Communications, Nonprofits, Human Resources, Team Leadership, New Business Development, Healthcare, Consulting, Account Management, Integrated Marketing, Strategic Partnerships, Team Building, Lead Generation, Mergers & Acquisitions, Email Marketing, Contract Negotiation, Direct Mail, Product Management, Market Research, Online Marketing, Trade Shows, Entrepreneurship
Education
Pennsylvania State University, University Park 1979 — 1983
Bachelor of Arts, English/Writing/Journalism
AOL Advertising Inc March 2008 - Present
Advertising.com 2007 - Present
Land America Lender services 2007 - 2008
Magellan Health Services 2006 - 2007
Consulting Firm 2001 - 2006
Skills
Oracle, Databases, Unix, Data Modeling, ETL, Data Warehousing, SQL, PL/SQL, SDLC, Agile Methodologies, Netezza, Database Administration, Microsoft SQL Server, Business Intelligence, Linux, Perl, Netezza Administration, Performance Tuning, Oracle Database, Disaster Recovery, SQL Tuning, High Availability, Oracle RAC, Database Design, Shell Scripting, Data Migration, Oracle Database...
Education
Oklahoma City University 1999 — 2001
MS, Computer Science
Scitor Corporation February 2015 - Present
General Dynamics Information Technology April 2014 - Present
TechGuard Security March 2013 - July 2013
United States Department of Defense January 2013 - March 2013
Kennedy Krieger October 2003 - December 2012
Catholic Charities USA March 2007 - September 2009
Magellan Health Services January 2003 - October 2003
US LEC of Maryland July 2001 - April 2002
Skills
Healthcare Management, Healthcare, Clinical Research, Hospitals, Administrative..., Data Entry, Outlook, Microsoft Office, PowerPoint, Public Health, Microsoft Excel, Healthcare Information..., Microsoft Word, Non-profits, Mental Health, Office Administration, Software Documentation
Education
University of Phoenix 2012 — 2015
Masters, Management Information Systems, General
College of Notre Dame of Maryland 2004 — 2012
Bachelor's degree, Liberal Arts/ Communications
Baptist Health South Florida 2000 - Present
Baptist Health South Florida located in Miami, Florida 2000 - 2006
Nova Southeastern University April 1999 - October 2000
Magellan Health Services June 1993 - April 1999
Skills
Revenue Cycle, Healthcare Management, HIPAA, Managed Care, Medicare, Medicaid, Physician Relations, Medical Billing, Credentialing, Healthcare Industry, Process Improvement, Physicians, Medical Coding, Strategic Planning, Utilization Management, Team Building, Performance Improvement, Medical Terminology, Microsoft Office, Accounts Receivable, Financial Analysis, Revenue Cycle Management, Public Speaking, Healthcare Reimbursement, ICD-9, CPT, HCPCS, ICD-10, Network Development, Practice Management, Medical Compliance, Disease Management, EHR, EMR, Epic Systems, HMO, Health Information..., Healthcare, Healthcare Analytics, Healthcare Consulting, Healthcare Information..., Hospitals, Medicare/Medicaid..., Provider Relations
Education
Nova Southeastern University 1991 — 1999
National Institutes of Health / National Heart, Lung and Blood Institute January 2012 - November 2012
National Institutes of Health / National Institute of Allergies and Infectious Diseases April 2009 - January 2012
Tetra Tech / Engineering Management Concepts, Inc. March 2006 - April 2009
Magellan Health Services March 2005 - November 2006
Engineering Management Concepts, Inc September 2002 - March 2005
Rensselaer Polytechnic Institute July 1998 - July 2002
Skills
Higher Education..., Workforce Planning, Recruiting, Human Capital, Human Resources, Business Process, System Administration, Research, Personnel Management, Strategic Planning, Government, Training, Analysis, Leadership, Performance Management, Management, Talent Management, Process Improvement, Higher Education
Education
Rensselaer Polytechnic Institute - The Lally School of Management and Technology 1991 — 1994
MBA
University at Albany, SUNY 1984 — 1988
BS
Georgetown University, School of Continuing Education
Tara-Lu Corporation January 1995 - Present
Elicere, Inc. August 2011 - December 2014
Magellan Health Services May 2011 - July 2011
Danya International April 2010 - January 2011
SAIC July 2008 - October 2009
Jack Henry & Associates February 2008 - May 2008
Assurant Solutions February 2006 - December 2007
Cable & Wireless May 2002 - September 2002
DEC/Compaq/Hewlett Packard June 1998 - November 2001
Telos Consulting 1990 - 1996
Skills
PHP, PostgreSQL, SQL Tuning, Performance Tuning, Requirements Analysis, Customer Support, Program Management, Perl, SaaS, Project Management, Integration, AJAX, Data Warehousing, Business Analysis, Web Applications, XML, Agile Methodologies, Management, Data Modeling, SDLC, Software Development, SharePoint, Databases, Web Development, PostGIS, Telecommunications, Software Documentation, PHPUnit, Analytics, Analysis, Process Improvement, Quality Assurance, ETL, jQuery, Database Design
Education
Purdue University 1979 — 1983
BS
Missouri Department of Health & Senior Services May 2014 - Present
Alzheimer's Association, St. Louis July 2011 - May 2014
NHC Town & Country October 2009 - July 2011
Stonebridge September 2008 - October 2009
Magellan Health Services March 2005 - September 2008
St. Louis Area Agency on Aging January 2007 - June 2007
Alzheimer's Association January 2006 - May 2006
Division of Family Services January 2002 - July 2004
Skills
Case Management, Crisis Intervention, Healthcare, Management, Research, Time Management, Wellness, Newsletters, Social Services, Community Development, Community Outreach, Elder Care, Event Planning, Fundraising, Health Education, Nonprofits, Public Health, Public Speaking, Volunteer Management
Education
University of Missouri-Saint Louis 2005 — 2007
Master of Science, Gerontology
Northwest Missouri State University 1997 — 2000
Bachelor of Science (BS), Child & Family Studies
Magellan Health Services September 2012 - Present
Molina Healthcare 2012 - 2012
Blue Cross Blue Shield of FL 2011 - 2011
WellCare Health Plans, Inc. August 2009 - December 2010
Health Net, Inc 2005 - 2009
ConnectiCare 2000 - 2005
Anthem Blue Cross Blue Shield of CT 1991 - 2000
Mariner Health Care 1989 - 1991
Skills
Managed Care, Network Development, Provider Relations, Medicare, Medicaid, ICD-9, HMO, PPO, Software Documentation, HIPAA, Hospitals, Healthcare, Employee Benefits, Health Insurance, Health Policy, Healthcare Information..., Insurance, Healthcare Management, Credentialing, Claim, Healthcare Consulting, Revenue Cycle, Healthcare Industry, Strategy, Process Improvement, Disease Management, Pharmacy Benefit..., Physicians, Medicare Part D, Physician Relations, Quality Improvement
Education
Penn State University
BS, Accounting/Finance
Penn State University
MBA
Magellan Health Services January 2014 - Present
Capital One March 2013 - December 2013
Knowledge Facilitation Group, LLC July 2012 - February 2013
Dynamics Research Corporation October 2011 - June 2012
Teradata May 2009 - October 2011
Health Management Corporation August 2008 - April 2009
Misys Healthcare Systems April 2004 - July 2008
First Health September 2002 - December 2003
Capital One July 2001 - July 2002
IXL, Inc March 2000 - May 2001
Skills
Quality Assurance, Data Warehousing, Data Analysis, Testing, Requirements Analysis, Documentation, SDLC, SQL, Visio, Databases, Unix, Business Analysis, Windows, Analysis, Requirements Gathering, Business Requirements, Technical Writing, SharePoint, User Acceptance Testing, Microsoft Office, Certified Scrum Master..., Software Documentation, Access, Microsoft SQL Server, Software Development, Process Improvement, Integration, Systems Analysis, Database Design, SSIS, Change Management, Cross-functional Team..., Business Intelligence, Software Project..., Agile Methodologies, MS Project, Vendor Management, Business Process, Agile Project Management, Management, Quality Center, PMP, Business Process..., Program Management
Education
Certified Scrum Product Owner 2015 — 2015
Certified ScrumMaster 2013 — 2013
Radford University 1976 — 1980
Bachelor of Science, Communication, Journalism, and Related Programs
Ascellon Corporation March 2007 - Present
Houston Associates 2005 - 2007
Chartered Health Plan 2004 - 2006
Magellan Health Services 2000 - 2004
Skills
Strategic Planning, Compliance, Healthcare, Insurance, Program Management, Change Management, HIPAA, Management, Management Consulting, Process Improvement, Project Management, Team Building, Business Process..., Cross-functional Team..., Leadership, Vendor Management, Healthcare Information...
Education
Old Dominion University 1979 — 1984
Business Administration, Business Management
self employed 2007 - Present
Comprenhensive NeuroScience 2005 - 2007
CNS 2005 - 2007
Comprehensive NeuroScience 2004 - 2006
Magellan Behavioral Health 1999 - 2003
Magellan Health Services 1999 - 2002
Skills
Healthcare, Healthcare Management, Behavioral Health, Medicaid, Medicare, Health Policy, Managed Care, Process Improvement, Healthcare Consulting, Public Speaking, Leadership, Program Management, Executive Management, Policy
Education
Penn State University 1961 — 1967
M.Ed, Rehab counseling/psychology
Catamaran July 2013 - Present
Magellan Health Services February 2013 - July 2013
Catamaran (formerly Catalyst Rx) March 2006 - February 2013
PharmaCare March 2000 - February 2006
PharmaCare August 1997 - March 2000
Industrial Design Corporation January 1997 - August 1997
Industrial Design Corporation August 1996 - August 1997
Industrial Design Corporation December 1995 - August 1997
ADVO August 1994 - September 1995
Aspen Systems Corporation July 1993 - October 1994
Skills
Writing, Editing, Proposal Leadership, Proposal Writing, Research, Marketing, Presentation Development, Professional Mentoring, Cloud Applications, Consultant Relationships, Project Management, Staff Management, Database Administration, Employer Proposal..., Government Proposal..., Managed Care Proposal..., Databases, Marketing Communications, Content Management, SharePoint, RFP, Employee Benefits, Quality Assurance, Time Management
Education
Penn State University 1988 — 1992
BA, English Writing
Magellan Health Services 2012 - Present
Wellpoint September 2008 - September 2011
VPHP March 2001 - April 2008
Skills
Medicaid, Auditing, Managed Care, Medicare, Medical Compliance
Education
Radford University 1988 — 1993
BBA, Business
Bravo Health January 2009 - Present
Matria/Alere 2002 - 2008
Magellan Health Services 1998 - 2002
Green Spring Health Services 1995 - 1998
Education
Northeastern University
BS
The Tuck School of Business at Dartmouth
MBA
Haier America November 2014 - Present
Magellan Health Services November 2010 - September 2014
Magellan Health Services February 2009 - September 2014
DHL Express October 2004 - October 2008
Colors on Parade June 2002 - November 2004
House of Blues March 2000 - November 2001
Skills
Process Scheduler, Coaching, Team Building, Leadership, Accounts Payable, Management, Call Centers, Strategic Planning, Customer Retention
Education
Northern Highlands
Pace University - Lubin School of Business
BBA, Marketing/Management
Magellan Health Services October 2011 - Present
Hypercom/VeriFone October 2010 - October 2011
Qwest Corp July 2009 - October 2010
Arizona State University October 1994 - July 2009
Education
Phoenix College 1972 — 1978
AA, Electromechanical Technology
Magellan Health Services March 2012 - Present
Center for Family Wellness January 2009 - December 2012
Caring Family Community Services January 2007 - January 2009
Saint Clare's Health System December 2002 - January 2007
Skills
Mental Health Counseling, Behavioral Health, Child and Adolescent..., Clinical Supervision, NJ Children's System of..., Mental Health, Disease Management, Healthcare Management, Community Outreach, Case Managment, Adolescents, Psychotherapy, Managed Care, Counseling Psychology, Interventions, Utilization Management, Medicaid, Stress Management, Healthcare, Motivational..., CBT, Psychology, Program Development, Anger Management, Clinical Research, Crisis Intervention, Treatment, Group Therapy, Family Therapy, Social Services, Mindfulness, Substance Use Disorders, Therapists, Self-esteem, HIPAA, Young Adults, Stress, Individual Counselling, Psychological Assessment, Life Transitions, Psychodynamic..., Treatment of depression, Child Development, Cognitive Therapy, Medicare, Co-occurring Disorders, Program Evaluation, Grief Counseling, Therapeutic Crisis..., Child Welfare
Education
Wheaton College 1991 — 1993
MA, Clinical Psychology
Nyack College 1985 — 1989
BA, Psychology
Humana March 2014 - Present
Magellan Health Services March 2013 - 2014
Humana January 2012 - March 2013
Booz Allen Hamilton June 2009 - January 2012
US Army June 2006 - December 2008
US Army December 1982 - June 2006
Skills
Leadership Development, Strategic Planning, Business Development, Operations Management, Healthcare Management, Logistics Management, Human Resources, Project Management, Nonprofits, Public Speaking, New Business Development, Negotiation, Strategic Communications, Contract Negotiation, Analytics, Leadership, Coaching, Mentoring
Education
University of Notre Dame - Mendoza College of Business 2012 — 2012
Executive Certificate in Leadership and Development, Executive Leadership and Management, 3.8
Command and General Staff College 2001 — 2002
Military and Strategic Leadership
University of Phoenix 1997 — 1999
MBA, International Business Management, 3.89
Oakland University 1986 — 1989
B.A., Microbiology
OptumHealth December 2005 - Present
Centene Corporation 2003 - 2005
magellan Health Services 1990 - 2003
PPC 1988 - 1990
CareUnit Hospital of St. Louis June 1986 - August 1988
Skills
Disease Management, Health Plans, Account Management, Healthcare, EAP, Managed Care, Behavioral Health, Strategic Planning, Health, Employee Benefits, Health Insurance, Strategy Development, Customer Relations, Wellness Programs, Provider Relations, Health Policy, PPO, Employee Wellness, Utilization Management, Strategy, Pharmacy Benefit..., Customer Service, Health Savings Accounts, Medicare, HMO, Network Development, Healthcare Industry, Healthcare Management, Medicare Part D, Medicaid, HIPAA, Employee Wellness..., Insurance, Healthcare Consulting, Hospitals, Healthcare Information..., Claims Resolution, Case Management, Disability Insurance, Claim, Benefits Administration, Leadership
Education
Southern Illinois University, Edwardsville 1988 — 1990
Master's degree, Organizational Communication, General
Northern Michigan University
Bachelor of Science (BS), Psychology
consultation PhysicianConsultant2012 - 2013
Magellan health Services October 2011 - October 2012
Magellan Health Services 2011 - 2011
University of San Diego 2007 - 2011
UCSD 2007 - 2010
Value Options 2003 - 2005
Skills
Case Managment, Treatment, Disease Management, Adults, Psychiatry, Healthcare Management, Psychotherapy, Utilization Management, Mental Health, Behavioral Health, Managed Care, Psychology, CBT, Psychopharmacology, Clinical Research
Education
University of Oklahoma 1963 — 1967
MD, Medicine
Oklahoma State University 1960 — 1963
Bachelor of Applied Science (B.A.Sc.), Pre-Medicine/Pre-Medical Studies
Inovalon February 2015 - Present
Magellan Health Services, Inc. September 2005 - Present
Magellan Health Services 2005 - Present
Skills
Managed Care, Strategic Planning, Team Building, Process Improvement, Healthcare, Leadership, Program Management, Strategy
Education
Penn State University
MEd, Family and Consumer Sciences/Human Sciences
University of Massachusetts, Amherst
Bachelor of Science (B.S.), Human Development and Family Studies, General
Richard Sandoval Restaurants January 2014 - Present
PJ Clarke's October 2012 - November 2013
Zhou Hospitality LLC March 2009 - October 2012
Marali Enterprises LLC December 2005 - January 2009
Masoud A. Productions, INC. February 2003 - January 2009
Magellan Health Services May 2001 - February 2003
Sprint February 2000 - May 2001
Vialog Group Communications January 1999 - February 2000
Skills
Social Media, Restaurants, Hospitality, Customer Service, Marketing Strategy, Strategic Planning, Restaurant Management, Microsoft Office, Event Management, Food & Beverage, Advertising, Event Planning, Social Media Marketing, Management, Inventory Management, Social Networking, Marketing, Hospitality Management, Customer Satisfaction, Catering, Food Service, Training, Corporate Events, Banquets, Guest Service Management, Facebook, Sales, Micros, Pre-opening, Team Building, Hospitality Industry, Operations Management, Microsoft Word, Microsoft Excel, PowerPoint, Contract Negotiation, Front Office, Online Marketing, Entertainment, Email Marketing, Marketing Management, Purchasing, Online Advertising, Recruiting, Hotels, Culinary Skills, Cooking, Public Relations, Wine Tasting, Menu Development
Education
Northern Virginia Community College 1998 — 2001
Information Systems, Computer Systems Networking and Telecommunications
Magellan Health Services August 2009 - Present
FirstHealth / Coventry HealthCare September 1995 - August 2009
Education
Pennsylvania College of Technology 1982 — 1984
Associates of Applied Science, Computer Science
Aetna / Mercy Maricopa Integrated Care January 2014 - Present
Magellan Health Services August 2007 - January 2014
PacifiCare October 1994 - December 2006
PacifiCare October 1994 - December 2006
Education
Northern Arizona University 1988 — 1992
BS, Accountancy
School name:
Magellan Health Services December 2012 - Present
MHN Government Services October 2005 - January 2013
Magellan Health Services 2013 - 2013
MHN Healthnet Government Services February 2008 - February 2010
MHN 2005 - 2010
Walton Correctional Institute April 2005 - October 2005
Childrens Home Society 2004 - 2004
Glendale Adventist Medical Center February 2000 - September 2002
MHN 1997 - 2000
Doctors Hospital 1994 - 1995
Skills
Stress Management, Pain Management, Family Therapy, Adolescents, Treatment, Group Therapy, Mental Health, Psychotherapy, Adults, Crisis Intervention, Psychology, Case Managment, Counseling Psychology, Mindfulness
Education
Phillips Graduate Institute 1985 — 1987
MA, Marriage and Family Counseling
University of California, Los Angeles 1971 — 1973
BA, Psychology
Pasadena City College 1970 — 1971
AA, Sociology
Laguna Beach High School 1966 — 1968
GED, General
Partners in Recovery, LLC October 2009 - Present
Magellan Health Services 2007 - 2009
ValueOptions, Inc.® 2002 - 2006
ValueOptions, Inc.® 2002 - 2006
ValueOptions, Inc.® 2002 - 2006
ValueOptions, Inc.® 2002 - 2006
Skills
Behavioral Health, Mental Health, HIPAA, Psychotherapy, Social Services
Education
Ottawa University-Phoenix 2006 — 2008
Master's, Business Administration
Grady Health System December 2010 - Present
Michael R. Mitchell, Ph.D, LMFT, SAP, BCPC September 1993 - Present
Michael R. Mitchell, LMFT 2008 - 2012
Argosy University January 2011 - April 2011
City of Atlanta Municipal Court May 2000 - June 2010
Washington University in St. Louis 1976 - 2010
Washington University in St. Louis 1976 - 2010
Magellan Health Services March 1998 - April 2000
Families First November 1993 - March 1998
LAKELAND CENTERS, ATLANTA January 1995 - December 1995
Skills
Family Therapy, Interventions, University Teaching, Clinical Research, Higher Education, Coaching, Therapists, Teaching, Career Counseling, Staff Development, Behavioral Health, Clinical Supervision, Program Development, Life Transitions, Self-esteem, Clinical Psychology, Anger Management, Stress, Community Outreach
Education
Behavioral Health) International University for Graduate Studies 2009 — 2012
Doctor of Philosophy, Behavioral Health
United States International University 1985 — 1988
N/A, Psychology
Washington University in St. Louis 1976 — 1977
Master of Arts (MA), Psychology
Pitzer College 1972 — 1976
Bachelor of Arts, Psychology
Magellan Health Services May 2008 - Present
Nurse Betty Mental Health Nursing Services, LLC January 2004 - Present
Skills
Nursing, Mental Health, Adolescents, Prevention, Wellness, Psychology
Education
Purdue University 1992 — 1995
Nursing/Psychiatry
Sawyer College of Business, Merrillvile, Indiana
Professional Administrative Assistant with Accounting/Data Entry/Short Hand, Administrative Assistant
Arizona Department of Health Services May 2014 - Present
Magellan Health Services 2007 - April 2014
ValueOptions 2004 - 2007
ValueOptions 2001 - 2004
Skills
Case Managment, Medicaid, Quality Improvement, Data Analysis, Behavioral Health, Report Writing, Quality Management, Managed Care, SQLite, Project Management, Crystal Reports, Microsoft SQL Server, Database Administration, Data Management, Access Database, Performance Improvement, Data Mining, Technical Writing, Executive Reporting, Medicare, Compliance, Policy Analysis, Policy Writing, Healthcare
Education
Northern Arizona University
Bachelor of Arts (B.A.)
UnitedHealth Group February 2011 - Present
Centene Corporation March 2010 - February 2011
Magellan Health Services January 2007 - March 2010
Skills
Healthcare, Nonprofits, Customer Service, Microsoft Excel, Microsoft Word
Education
Nova Southeastern University 2001 — 2003
MS, Mental Health Counseling
Magellan Health Services March 2013 - Present
Therapy for Growth and Wellness April 2010 - Present
Gulf Coast Jewish Family Services April 2010 - April 2012
Couples on The Brink May 2007 - June 2010
Switchboard of Miami, Inc. December 1999 - April 2010
Skills
Treatment, Couples, Family Therapy, Psychotherapy, Adults, Counselling, Coaching, Wellness, Counseling Psychology, Therapists, Mental Health
Education
Nova Southeastern University 2004 — 2006
MS, Family Therapy
SUNY Empire State College
Corizon Health June 2012 - Present
Magellan Health Services January 2009 - March 2011
Skills
Adolescents, Adult Education
Education
Northern Arizona University 2000 — 2005
Doctor of Philosophy (Ph.D.), Counseling Psychology
Phoenix Suns October 2014 - Present
Magellan Health Services January 2009 - April 2014
Magellan Health Services August 2007 - December 2008
Skills
System Administration, Process Improvement, Microsoft Office, Organizational..., Onboarding, Leadership Development, Instructional Design, E-Learning, HRIS
Education
Northern Arizona University 2009 — 2010
Master of Administration, Leadership and Public Management
Northern Arizona University 2007 — 2009
Bachelor of Applied Science (B.A.Sc.), Public Administration
Rio Salado College
Associate of Arts and Sciences (A.A.S.), Computer Technology/Computer Systems Technology
Dignity Health February 2015 - Present
Magellan Health Services October 2013 - December 2014
CSAA Insurance Group July 2011 - March 2013
CSAA Insurance Group October 2010 - July 2011
CSAA Insurance Group January 2009 - October 2010
Skills
SDLC, Business Analysis, Requirements Gathering, Visio, Process Improvement, Business Process..., Requirements Analysis, Vendor Management, Business Intelligence, Analysis, PMO, Software Project..., Project Management, Program Management, IT Strategy, SharePoint, ITIL, Business Process, Agile Methodologies, MS Project, Access, Business Requirements, Software Documentation, Management, Insurance, Quality Assurance
Education
Paradise Valley Community College 2000 — 2001
Business Administration and Management, General
Magellan Health Services October 2007 - Present
Coventry Health Care May 2002 - October 2007
Skills
HIPAA, SDLC, Healthcare Information..., Medicaid, Process Improvement, Software Documentation, Visio, Healthcare, Requirements Gathering, Access, SharePoint, Data Analysis, Analysis, Business Analysis
Education
Radford University 1995 — 2000
Business Management
Douglas Freeman 1991 — 1995
Magellan Health Services August 2013 - Present
Iowa Health System May 2008 - February 2013
Sentara Healthcare 2005 - May 2008
Skills
Nursing, Hospitals, Quality Management, Research, Program Management, Customer Service, Leadership, Healthcare, Patient Safety, Six Sigma, Healthcare Management, EMR, Clinical Research, Inpatient, Nursing Education, Public Speaking, Team Building, Healthcare Information..., Performance Improvement, Quality Improvement, Healthcare Consulting, Critical Care, Coaching, Process Improvement, Patient Advocacy, Patient Education, Training, Medicaid, Change Management, Leadership Development, Accreditation, Case Management, Healthcare Industry, JCAHO, Managed Care, Program Development, Utilization Management
Education
Old Dominion University 1990 — 1993
MSN, Nursing
Magellan Health Services October 2012 - Present
Junior Chamber International September 2011 - Present
Virginia Jaycees January 2012 - January 2013
T-Mobile March 2010 - June 2012
Virginia Jaycees January 2011 - January 2012
Cadmus Communications February 2004 - March 2010
Xperts, Inc. February 2000 - February 2004
TMI Productions, LLC 1997 - 2003
CIBER, Inc. November 1998 - February 2000
SAIC March 1998 - November 1998
Skills
Agile Methodologies, Software Development, Software Project..., Scrum, SDLC, Program Management, Java, XML, Business Analysis, SharePoint, Requirements Analysis
Education
Randolph-Macon College 1993 — 1997
BS, Computer Science, Computer Science
Severna Park High School
Highmark December 2011 - Present
Highmark June 2005 - December 2011
Magellan Health Services August 2001 - June 2005
Skills
Health Insurance, Medicare, Managed Care, Disease Management, Insurance, HIPAA, Case Managment, Claim, Healthcare, Employee Benefits, Motivational..., Quality Improvement, Medical Compliance, Healthcare Management, Call Center, Process Improvement, Mental Health, Healthcare Consulting
Education
Point Park University 2006 — 2008
Master of Business Administration (MBA), Information Systems
University of Pittsburgh 1996 — 1998
Master of Social Work (MSW), Social Work
Penn State University 1991 — 1995
Bachelor of Science (BS), Human Development and Family Studies, General, Biology
Magellan Health Services April 2012 - Present
Centene Corporation October 2011 - April 2012
WellPoint, Inc November 2009 - October 2011
WellPoint, Inc December 2006 - October 2009
WellPoint, Inc. /State Sponsored July 2005 - December 2006
UNICARE/State Sponsored July 2004 - June 2005
Skills
Leadership, Employee Benefits, Network Development, Provider Relations, PPO, HMO, Medicaid, Managed Care, Medicare, Health Insurance, HIPAA, Credentialing, Healthcare Industry, Healthcare Management, Utilization Management, Insurance, Claim, Healthcare, Health Policy, Health Plan Operations
Education
Virginia Polytechnic Institute and State University 1980 — 1987
Master of Science, Cardiac Rehabilitation
Radford University 1976 — 1980
Bachelor of Science, Therapeutic Recreation Administration, Pre-Med
Community Health Education
Bachelor of Science, Therapeutic Recreation Administration, Pre-Med
Weichert, Realtors 2015 - Present
CB Notary Services May 2007 - Present
Magellan Health Services February 2000 - November 2003
American Express April 1999 - August 2000
Olsten Financial Staffing April 1997 - April 1999
Skills
Recruiting, Onboarding, Employee Benefits, New Hire Orientation, College Recruiting, Hiring, New Hire Orientations, Coaching, Account Management, New Business Development, Job Fairs, Applicant Tracking..., Interviews, Temporary Placement, Permanent Placement, Sourcing, Talent Management, Behavioral Interviewing, Marketing Management, Talent Acquisition, Human Resources, Benefits Negotiation, Direct Recruiting, Screening, Internet Recruiting, Staff Training, Staffing Industry, Building Customer..., Sales
Education
College of Notre Dame of Maryland
Bachelors of Art, Finance & Management
University of Baltimore
Masters of Business Administration, Human Resource Management & Finance
University of Pittsburgh Medical Center September 2004 - Present
Magellan Health Services May 1999 - August 2004
Highmark September 1997 - April 1999
Education
West Virginia University 1989 — 1992
Masters, Public Administration
Penn State University 1982 — 1986
Bachelor of Science, Health Planning & Administration
Magellan Health Services December 2012 - Present
Missouri Historical Society June 2003 - June 2012
UMB Bank October 2007 - March 2008
ADT Security Services October 2005 - October 2007
Skills
Customer Service, Telephone Skills, Cosmetology, Sales, Data Entry, Retail, Facebook, Cashiering, Social Networking, Retail Sales, Time Management
Education
Park University 2003 — 2007
Cardinal Ritter College Prep 1999 — 2003
Diploma
CareCentrix February 2010 - Present
Magellan Health Services July 2005 - January 2008
Education
Phoenix College 2004 — 2008
General Studies
Trevor G. Browne High School 1994 — 1998
Diploma, Business Administration and Management, General
Magellan Health May 2013 - Present
Magellan Health Services May 2013 - Present
Prestige- P&G October 2012 - April 2013
Adecco Group September 2010 - November 2010
Command Center Convergys February 2005 - November 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets
Education
Northern Kentucky University
Magellan Health Services 2008 - 2013
Magellan Health Services 2008 - 2013
Magellan Health Services 2008 - 2013
Magellan Health Services 2008 - 2013
Magellan Health Services 2008 - 2013
Education
Portland State University
Master in social work
Magellan Health Services November 2013 - Present
Drake Institute September 2013 - Present
White Memorial Medical Center August 2009 - Present
ValueOptions November 2012 - March 2013
Child Guidance Center, Inc. October 1995 - November 2012
Skills
CEAP eligibible, Expert relationship..., Teamwork, Professional Mentoring, Experience Working with..., Multicultural..., Coaching for Excellence, Clinical Excellence, Superior Work Ethic, Employee Relations, Mental Health Counseling, Licensed MFT
Education
Pepperdine University 1990 — 1993
Master of Arts (M.A.), Clinical Psychology, 3.65
Maryknoll College 1982 — 1986
Bachelor of Science (B.S.), Behavioral Sciences, 4.0
Magellan Health Services December 2013 - Present
Encon July 2012 - August 2014
Procter & Gamble January 1979 - April 2012
Skills
Product Development, Microsoft Excel, Customer Service, Microsoft Office, Project Management, Process Improvement, Microsoft Word, PowerPoint, Team Building, Teamwork, Access
Education
Northern Kentucky University
Villa Madonna Academy, Villa Hills, KY
Magellan Health Services 2012 - Present
Self-employed 1997 - Present
MHN 2008 - 2012
Skills
Family Therapy, Mental Health, CBT, Group Therapy, Psychotherapy, Mental Health Counseling, Life Transitions, Anger Management, Adolescents, Play Therapy, Mindfulness, Clinical Supervision, Crisis Intervention, Post Traumatic Stress, Self-esteem, Young Adults, Grief Counseling, Dual Diagnosis, Chemical Dependency, DBT, Trauma Therapy, Treatment of depression, Addiction Recovery, Adolescent Therapy, Interventions, Behavioral Health, Individual Counselling, Motivational..., Therapists, Substance Use Disorders, Counseling Psychology, Art Therapy, Phobias, Cognition, Clinical Psychology, Solution Focused, Therapeutic Crisis..., Parent Education, Psychology, Stress Management
Education
Penn State University 1974 — 1977
Bachelor of Science (B.S.), Education
University of San Diego
Master of Arts (M.A.), Marriage and Family Therapy
Accolade August 2014 - Present
Magellan Health Services August 2013 - June 2014
Magellan Health Services April 2012 - July 2013
Magellan Health Services July 2008 - March 2012
SchallerAnderson July 2004 - October 2007
Skills
Insurance, Claim, Managed Care, Medicare, Healthcare, Medicaid, Claims Management, Team Management, Health Insurance, Claim Processing, PMMIS, AHCCCS, HIPAA, Provider Relations, HMO, Medical Terminology, ICD-9
Education
Paradise Valley Community College 1991 — 1993
General Studies
ARAMARK Healthcare July 2014 - Present
ARAMARK Education December 2010 - July 2014
ARAMARK March 2008 - December 2010
ARAMARK April 2007 - April 2008
Magellan Health Services May 2004 - March 2007
PwC July 2002 - May 2004
Education
Penn State University 1997 — 2001
Bachelor of Applied Science (BASc), Accounting and International Business
Magellan Health Services March 2008 - Present
Magellan Health Services July 2000 - March 2008
Network of Victim Assistance (NOVA) June 1997 - July 2000
Skills
Managed Care, Quality Improvement, Utilization Management, Psychotherapy, Policy, Leadership, Patient Safety, Healthcare Management, Healthcare, HIPAA, Case Management
Education
University of Pennsylvania 1995 — 1997
Master of Social Work (MSW)
Penn State University 1990 — 1994
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
Penn State University
Business Administration