Managed Health Services - Centene Corporation
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Managed Health Services - Centene Corporation Employees
Managed Health Services - Centene Corporation March 2015 - Present
The MENTOR Network March 2014 - March 2015
The Children's Bureau August 2012 - October 2013
Madison County Youth Center November 2010 - August 2012
Anderson University August 2009 - August 2010
Thomas P. Miller and Associates November 2009 - April 2010
NorthKids Daycare January 2008 - July 2009
MutualBank 2009 - 2009
Northwood Veterinary Hospital September 2005 - November 2007
Skills
Excel, Word, Teamwork, Coaching, Access, Problem Solving, Behavior Management, Behavioral Assessment, MBTI, Academic Writing, Career Counseling, Forensic Psychology, Research, Data Analysis, PowerPoint, Youth Mentoring, Teaching, Microsoft Office, Curriculum Development, Psychology, Emotional Intelligence, Critical Thinking, Qualitative Research, Analysis, Team Building, Training, Adult Education
Education
The Chicago School of Professional Psychology 2012 — 2013
Master of Arts (M.A.), Forensic Psychology
Anderson University 2009 — 2010
Master's, Business Administration
Anderson University 2006 — 2009
Bachelor of Arts, Psychology
Managed Health Services - Centene Corporation September 2014 - Present
Managed Health Services, Inc. February 2013 - September 2014
Intergrated Risk Solutions, Inc. July 2011 - August 2012
The Benefit Services Group, Inc. June 2009 - July 2011
Mercer July 2007 - April 2009
Humana March 2006 - July 2007
Aurora Health Care January 2001 - March 2006
Half Nuts 1996 - 2003
Skills
Data Analysis, Employee Benefits, Insurance, Health Insurance, Benefits Administration, Human Resources, Employee Relations, HRIS, Consulting, Strategic Planning, Vendor Management, Analysis, Account Management, Disability Insurance, Health Savings Accounts
Education
Cardinal Stritch University 2014 — 2015
Master of Business Administration (M.B.A.)
Alverno College 2002 — 2005
BA, Mathematics and Computer Science
West Allis Central High 1996 — 2000
Gateway Health System September 2013 - Present
UnitedHealthcare July 2012 - September 2013
Managed Health Services - Centene Corporation June 2011 - July 2012
WellCare April 2008 - June 2011
Skills
Provider Relations, Negotiation, Systems Analysis, Business Development, Key Account Management, Network Development, PPO, HMO, Medicaid, Health Policy, Healthcare Information..., Healthcare Consulting, Healthcare Management
Education
The University of Akron
Bachelor of Science (BS), Marketing Communications
KIPP Foundation April 2008 - Present
JPMorgan Chase September 2000 - December 2004
Managed Health Services - Centene Corporation April 1995 - January 1999
Skills
Microsoft Excel, Microsoft Word, PowerPoint, English, Windows, Research, Outlook, Public Speaking, Strategic Planning, Budgets, Editing, Microsoft Office, Administration, Process Scheduler
Education
Colorado State University-Pueblo
Registered Paralegal
Jones Commercial High School
Court Reporting
Managed Health Services - Centene Corporation November 2013 - Present
Paramount Healthcare August 2013 - October 2013
KCI Medical September 2009 - August 2013
US Army 1997 - 2010
mmLearn.org a Program of Morningside Ministries January 2009 - September 2009
Department of Veterans Affairs 2000 - 2007
Skills
Wound Care, Operating Room, Healthcare, Clinical Research, Orthopedic, Medical Devices, Hospitals, Critical Care, Nursing, ICU, Healthcare Information..., ACLS, Acute Care, BLS, EHR, EMR, Home Care, IV, HIPAA, Inpatient, Managed Care, Medical Terminology, Medical/Surgical, Medication..., Nursing Education, Patient Advocacy, Patient Education, Patient Safety, Telemetry
Education
San Antonio College 2005 — 2006
Saline County Career Center 1995 — 1996
Licensed Practical/Vocational Nurse Training
Sinai Health System September 2014 - Present
Molina Healthcare March 2013 - July 2014
Managed Health Services - Centene Corporation May 2011 - February 2013
McKesson Health Solutions 2006 - 2011
Interim Healthcare March 2002 - June 2006
Advocate Illinois Masonic Medical Center October 1992 - July 2001
Advocate Illinois Masonic Medical Center September 1986 - October 1992
Skills
Certified Case Mamnager, Healthcare Management, Nursing, Case Managment, Managed Care, Utilization Management, Disease Management, EHR, HIPAA, Healthcare Consulting
Education
Lewis University 1999 — 2002
BSN
Illinois Masonic School of Nursing 1980 — 1982
Registered Nurse
Managed Health Services - Centene Corporation April 2015 - Present
Cummins Behavioral Health Services February 2014 - Present
Acacia Network November 2012 - January 2014
Lifespire March 2010 - November 2012
Skills
Adolescents, CBT, Case Management, Family Therapy, Group Therapy, Mental Health Counseling, Social Services, Program Development
Education
City University of New York-Hunter College 2011 — 2014
Master of Social Work (M.S.W.), Clinic practice with Individuals and Families
Syracuse University 2005 — 2009
Bachelor of Science (BS), Social Work
Community Health Network July 2014 - Present
Managed Health Services - Centene Corporation September 2008 - May 2014
Managed Health Services September 2008 - May 2014
OrthoIndy August 2006 - August 2008
Express Employment Indy October 2004 - October 2006
Aventis Behring October 2000 - September 2004
Skills
Healthcare, Community Outreach, Case Management, Customer Engagement, Highly detail oriented, Training, Data Entry, Medicaid Managed Care, Microsoft Excel, Social Services, Marketing, Management, Motivational..., Microsoft Office, Prior Authorization, ANSA certification, Personal Coaching, Group Therapy, Addiction Recovery, Medicaid, Healthcare Management, HIPAA, Hospitals, Customer Service, Leadership
Education
Indiana Wesleyan University 2013 — 2016
Master's Degree, Mental Health Counseling/Counselor
Indiana Wesleyan University 2005 — 2008
Bachelor's Degree, Business Management, 3.5 GPA
Indiana Wesleyan University 2003 — 2005
Associate's Degree, Business/Commerce, General, 3.7 GPA
Managed Health Services - Centene Corporation May 2007 - Present
Skills
Medicaid, HIPAA, Team Building, Outlook, Healthcare, Provider Relations, Medicare, Microsoft Office, PowerPoint, Nursing, Health Policy, Healthcare Management, Managed Care, Network Development, Administrative..., Medicaid Managed Care, Credentialing, Customer Service, Process Improvement, Management, Administrative..., Microsoft Excel, Workday, DataServ, Egencia, Office Management, Text Editing
Education
Southeast Missouri State University 1988 — 1992
Bachelor of Science (BS), Business Administration and Management, General
Festus High School
Managed Health Services - Centene Corporation March 2015 - Present
gem city home care July 2014 - March 2015
IU Health Methodist Hospital February 2013 - July 2014
The National Firm, LLC March 2009 - April 2011
Feiwell & Hannoy, P.C. September 2003 - March 2009
Skills
Foreclosures, Healthcare, Data Entry, Outlook, PowerPoint, Microsoft Word, Microsoft Excel, Research, Customer Service, Microsoft Office, Software Documentation, Public Speaking, Hospitals, Time Management, CPR Certified, HIPAA, Healthcare Management, Home Care, Case Management
Education
Indiana University-Purdue University at Indianapolis 2011 — 2012
Bachelor of Science (B.S.), Registered Nursing/Registered Nurse
Indiana University Bloomington 1999 — 2002
Bachelor of Arts (B.A.), Sociology
Aetna Better Health June 2015 - Present
WellCare Health Plans April 2014 - June 2015
WellCare October 2013 - April 2014
Chapters Health System August 2012 - October 2013
Managed Health Services - Centene Corporation January 2010 - July 2011
Wheaton Franciscan Healthcare 2008 - 2010
Wheaton Franciscan Healthcare 2007 - 2010
Shafi Medical Center 2006 - 2007
VNA Hospice of Greater Milwaukee 2002 - 2006
Children's Hospital of Wisconsin 2001 - 2006
Skills
Healthcare Management, Healthcare, Hospitals, Pediatrics, EMR, Managed Care, Inpatient, HIPAA, Palliative Care, Medicare, Utilization Management, Patient Safety, Critical Care, EHR, Acute Care, Nursing, Utilization Review, Nursing Education, Medical/Surgical, Hospice, Medicaid Managed Care, Medicare/Medicaid..., Leadership, Strategic Planning, Clinical Research, Healthcare Information..., Quality Improvement
Education
University of South Florida
Executive MBA
New York University School of Medicine 1983 — 1987
Doctor of Medicine (MD)
Harvard University 1979 — 1983
Bachelor's degree, Chemistry, Cum Laude
Managed Health Services - Centene Corporation August 2015 - Present
Help At Home, Inc. January 2015 - August 2015
Community Health Network December 2013 - June 2014
Community Health Network June 2005 - December 2013
Coan Engineering December 1998 - May 2003
Skills
Direct Patient Care, Electronic Medical..., Communication, Public Speaking, Public Relations, Healthcare, EMR, Phlebotomy, Clinical Research, Case Management, Cpr Certified, HIPAA, Hospitals, Home Care
Education
Indiana University Kokomo 2005 — 2012
Bachelor's degree, Registered Nursing/Registered Nurse
Ivy Tech Community College 2003 — 2004
Certificate, LPN
Managed Health Services - Centene Corporation August 2015 - Present
IU Health Morgan Hospital August 2005 - September 2011
Morgan Hospital and Medical Center August 2005 - October 2008
Skills
Surgery, Patient Safety, Hospitals, Medical Terminology, Nursing, Healthcare Management, Vital Signs, ICU, Healthcare, Acute Care, Home Care, Nursing Education, BLS, CPR Certified, ACLS, EMR, Inpatient, Management, Public Speaking, Customer Service
Education
Indiana University-Purdue University at Indianapolis 1999 — 2003
BSN, Nursing
Martinsville High School
Managed Health Services - Centene Corporation July 2010 - September 2015
Community Health Alliance (CHA) August 2006 - July 2010
Community Health Alliance (CHA) May 2004 - August 2006
Skills
Healthcare, Medicaid, HIPAA, Healthcare Management, Provider Relations, Management, Medicare, Network Development, Managed Care, Leadership, Contract Negotiation, Process Improvement, Team Building, Customer Service, Healthcare Information..., Medicaid Managed Care, Healthcare Industry, Health Insurance, Employee Training, Training, Customer Retention, Work Independently with..., Dependable Team Player, Commercial Provider..., Database Information..., Medicaid Provider..., Department Coordination, Maintaining Strong..., Customer Acquisition, Great Motivator, Healthcare Consulting, Physician Relations, Marketing, Hospital Networks, Hospitals, Public Speaking, Project Management, Physicians, Insurance, Program Management, Microsoft Excel, Access
Education
Anderson University 2012 — 2014
Master of Business Administration (M.B.A.), Business Administration and Management, General
Indiana University
Bachelor's Degree, Advertising, Business Administration, Marketing
Managed Health Services - Centene Corporation March 2014 - Present
Cathedral Foundation of Jacksonville, Inc. dba Aging True January 2011 - Present
Cathedral Foundation of Jacksonville, Inc. dba Aging True January 2006 - January 2011
AOL January 2006 - January 2006
JPMorgan Chase January 2005 - January 2006
Mci January 2000 - January 2005
Health Families of Jacksonville January 1999 - January 2000
Skills
Women and Girls..., Client Advocacy &..., Customer Service..., Staff Development and..., Client Needs Assessment..., Case Planning &..., Community Outreach, Management, Non-profit Leadership, Program Management, Healthcare, Networking, Case Management, Customer Service, Event Planning, Leadership Development, Nonprofits, Team Building, Training
Education
Saint Leo University 1996 — 1999
Bachelor of Science (BS), Social Work
Tallahassee Community College 1994 — 1996
Associate of Arts (AA)
Saint Leo University
B.S.W
Managed Health Services - Centene Corporation March 2015 - Present
Community Health Network September 2012 - May 2014
Wishard Health Services February 2012 - October 2012
Damar Services August 2009 - June 2012
City-County Councilor May 2011 - August 2011
Abercrombie & Fitch June 2008 - June 2009
Carmel Parks and Recreation May 2006 - June 2006
Skills
Customer Service, Non-profits, Event Planning, Community Outreach, Fundraising, Microsoft Word, PowerPoint, Research, Social Media, Social Networking, Microsoft Excel, French, Human Resources, Cpr Certified, Mental Health, Nonprofits, CPR Certified
Education
Saint Mary's College 2005 — 2009
Bachelors, Political Science
ESC Dijon Bourgogne 2007 — 2007
Managed Health Services - Centene Corporation April 2008 - Present
Texas Department of Family and Protective Services September 2005 - April 2008
Venturi Staffing Partners August 2004 - September 2005
Walgreens March 1999 - August 2004
Skills
Marketing, Training, Recruiting, Healthcare Management, Medicaid, Case Managment, Community Outreach, Business Networking, Building Relationships, Problem Solving, Information Security, Interviewing Skills, Report Writing, Risk Assessment, Mentoring Of Staff, Legal, Communication, Interpersonal Skill, Research, organizational skills, Networking, HIPAA, Healthcare, Critical Thinking, Interviews
Education
Colorado Technical University 2011 — 2014
Master of Business Administration (MBA), Healthcare Administration
Southern University and Agricultural and Mechanical College at Baton Rouge 1997 — 2003
Bachelor of Science (BS), Psychology
Eclipse Staffing October 2013 - Present
Polish Me Pretty Nail and Body Parlor October 2012 - June 2013
Yellow Pages Group / Groupe Pages Jaunes – Canada June 2010 - August 2010
Managed Health Services - Centene Corporation October 2005 - November 2009
Village Pantry (Marathon Gas Station) August 2004 - October 2005
Skills
Customer Service, Microsoft Office, Answering Phones, Communication Skills, Data Entry, Filing, Medical Terminology, ICD-9, CPT, type 50wpm, Office Equipment..., Medicaid, Organizational..., Inventory Control, Time Management, Healthcare, Telephone Skills, Software Documentation, Administrative..., Fax
Education
Indiana Business College 2004 — 2006
Associate of Applied Science (A.A.), Therapeutic Massage and Bodyworks
Professional Careers Institute 1992 — 1993
Certificate, Medical Assistant
ChaseSource / Employees Retirement System of Texas (ERS) February 2014 - July 2014
DentaQuest April 2013 - February 2014
Managed Health Services - Centene Corporation January 2012 - April 2013
ACS Healthcare Provider Solutions February 2007 - December 2011
ACS Healthcare Provider Solutions July 2005 - February 2007
Skills
Customer Service, Research, Insurance, Call Centers, Training, Public Speaking, Healthcare Information..., Technical Writing, Microsoft Office, Health Insurance, Proofreading, Management, Data Entry, Medical Terminology, Medicaid, Dental Insurance, HCPCS, Prior Authorization, Medicaid Managed Care, Medicare, Durable Medical..., English language skills, English grammar, Highly articulate, Highly detail oriented, Office Administration, Creative Problem Solving, Adaptable to Changes, Computer Proficiency, Solutions Focused, Positive Can-do Attitude, Enjoy Challenges, Active Team Player, Keen Listener, Learning Quickly, Quick Study, Typing, Phone Etiquette, Multi Tasking, Big-picture Thinking, Microsoft Excel, Social Media, Access
Education
Austin Community College 1993 — 1996
Business Administration, Management and Operations
University of North Texas 1988 — 1993
General Studies: Art History, Political Science, Drama.
Managed Health Services - Centene Corporation February 2009 - Present
Skills
Utilization Management, Disease Management, Medicaid, Managed Care, Medicare, Healthcare Management, Healthcare, Provider Relations, Medicaid Managed Care, Mental Health Counseling, Case Managment, insurance verifications, Health Information..., Teacher Mentoring
Education
Eckerd College 2002 — 2004
Bachelor of Arts (B.A.), Human Development and Family Studies, General
City University of New York-Herbert H. Lehman College 1976 — 1979
2 yrs, Major in Music, Spanish and Education
The AmeriHealth Caritas February 2012 - Present
MDwise Hoosier Alliance July 2007 - December 2011
Managed Health Services - Centene Corporation 2003 - 2007
The Health Group 2002 - 2003
Professional Billing Consultants 1997 - 2002
Methodist Hospital 1998 - 1999
Obstetrical System Incorporation 1992 - 1998
US Army 1985 - 1987
Skills
Contracting, Provider Relations, Reimbursment and..., Medicare, Medicaid, Managed Care, Disease Management, Network Development, Healthcare, HIPAA, Health Insurance, HMO, Physician Relations, Credentialing, Healthcare Management, Medicare/Medicaid..., Management, Supervisory Skills, A/R collections, Life Coaching, PPO, Physicians, Hospitals, Health Policy, Medicare Part D, Healthcare Information..., Healthcare Consulting, Revenue Cycle, EHR, Health Information..., Healthcare Industry, Medical Coding, Pharmacy Benefit..., Revenue Cycle Management, Claim, Home Care, Utilization Management, Practice Management, Medical Billing, Informatics
Education
Liberty University 2012 — 2014
Bachelor of Applied Science (B.A.Sc.), Psychology wtih specialization in Life Coaching
Indiana Wesleyan University 2009 — 2011
Bachelor of Applied Science (BASc), Business, Management, Marketing, and Related Support Services
Purdue University Calumet 1993 — 1995
Business Administration and Management, General
Davenport University 1988 — 1989
Certificate of Executive Medical Assistant
United States Army Soldier Support Institute 1985 — 1985
Certificate of Personnel Administration Specialist
MCG - part of the Hearst Health network August 2013 - Present
Indiana Central Little League 2013 - 2015
Managed Health Services - Centene Corporation 2008 - 2013
Skills
Healthcare, Clinical Research, Patient Safety, HIPAA, Healthcare Information..., Healthcare Management, Hospitals, Managed Care, Medicare, Nursing, EHR, Medicaid, EMR, Healthcare Industry
Education
Anderson University 2006 — 2008
Masters in Nursing and Master in Businsess (MSN-MBA), Health/Health Care Administration/Management
Indiana University School of Nursing 1998 — 2001
Bachelor's degree, Nursing
Community Health Network-North Campus April 2013 - Present
Indiana University Health August 2012 - June 2013
IU Health June 2011 - August 2012
WellPoint September 2009 - April 2011
Managed Health Services - Centene Corporation March 2007 - September 2009
Skills
Case Management
Education
Indiana Wesleyan University
Master's degree, Management
Indiana Wesleyan University
Bachelor's degree, Registered Nursing/Registered Nurse
Private November 2014 - Present
Centene Corporation March 2013 - November 2014
Managed Health Services - Centene Corporation January 2012 - March 2013
Monsanto May 2009 - January 2012
Anheuser-Busch August 2005 - February 2009
AT&T 1996 - 2005
Skills
Project Management, Team Leadership, Strategic Planning, Management, Leadership, Budgets, Supply Chain, Logistics, Software Documentation, Contract Management, Quality Assurance, IT Strategy, Oracle, CRM, Cross-functional Team..., Integration, SDLC, Team Building, Data Analysis, Process Improvement
Education
Maryville University of Saint Louis 2006 — 2008
MBA, Business
Maryville University of Saint Louis
B.S., Management Information Systems
Eskenazi Health June 2013 - Present
Community Health Network January 2012 - January 2013
Indiana University Health October 2011 - January 2012
Indiana University Health July 2009 - September 2011
Methodist Occupational Health Centers, Inc May 1994 - October 2009
Managed Health Services - Centene Corporation October 2008 - July 2009
Skills
White Belt Six Sigma, Hospitals, Nursing, Management, Healthcare, Training, Medical Devices, Leadership, Healthcare Management, Policy, Public Health, Public Speaking, Strategic Planning, Clinical Research, Cerner, Customer Service, Healthcare Information..., HIPAA, Patient Safety
Education
Indiana Wesleyan University 2005 — 2007
MBA, Management
IU School of Nursing 1988 — 1993
Bachelor's Degree, Nursing
Ball State University
Ball State University
Managed Health Services - Centene Corporation April 2015 - Present
Indiana State Government April 2014 - July 2015
American Senior Community March 2011 - January 2014
Connect2Help October 2010 - May 2011
Youth Emergency Services January 2002 - December 2009
Connect2Help October 2005 - October 2006
Kelly Scientific Resources September 2000 - January 2002
Indianapolis Treatment Center May 1999 - September 2000
Skills
Social Services, Crisis Intervention, Case Management, Community Outreach, Healthcare, Fundraising, Nonprofits, Public Speaking, Team Building, Strategic Planning, Management, Outlook, Customer Service, Leadership
Education
Indiana Wesleyan University 2007 — 2008
MSM, Business
Indiana University-Purdue University at Indianapolis 1996 — 1999
BSW, Social Work
Wisconsin DOT March 2012 - Present
Self Employed March 2011 - March 2012
TMS Management Group, Inc 2010 - 2011
Milwaukee Center For Independence 2009 - 2010
Managed Health Services - Centene Corporation 2002 - 2007
UnitedHealthcare of Wisconsin 1995 - 2001
Elder Care Line 1978 - 1995
Skills
Non-profits, Healthcare, System Administration, Process Improvement, Team Building, Strategic Planning, Leadership Development, Transportation, Customer Service, Employee Relations, Public Speaking, Human Resources, Project Management, Microsoft Office, Training, Organizational..., Operations Management, Microsoft Excel, Leadership, Team Leadership, Nonprofits, Management, Budgets, Purchasing, Change Management, Coaching
Education
Cardinal Stritch University 1984 — 1989
Bachelor of Science, Management
Managed Health Services - Centene Corporation September 2011 - Present
Centene Corporation September 2011 - Present
Lexington Clinic April 1999 - July 2011
William Beaumont Hospital December 1987 - August 1998
Skills
Medical Terminology, Healthcare Management, Medical Billing, Hospitals, Healthcare, HIPAA, Direct Patient Care, Spreadsheets, Phone Etiquette, Multi-line Phone, Medicine, Customer Service, Medical Records
Education
Dorsey Business Schools-Madison Heights 1996 — 1997
Computer Programming in Business Use
Madison High School
High School Diploma, General
Big Sky Ventures (Jackson Hewitt Tax Service) 2013 - 2014
Managed Health Services - Centene Corporation 2006 - 2012
Skills
Access, Accounting, Analysis, Data Entry, Financial Analysis, Insurance, Microsoft Excel, Microsoft Word, Outlook, Process Improvement, QuickBooks, Financial Reporting, Data Analysis, Administrative..., Office Administration, 10 Key, Health Insurance, Microsoft Office, PowerPoint
Education
Colorado Technical University-Online 2012 — 2016
Bachelor of Science (BS), Accounting
Colorado Technical University-Online 2010 — 2012
Associate of Arts (AA), Accounting, 3.82
Dallas County Facilities Management April 2015 - Present
Managed Health Services - Centene Corporation April 2008 - April 2015
Head Start of Greater Dallas August 2007 - April 2008
Texas Workforce Commission June 2006 - August 2007
Lutheran Social Services of the South March 2005 - June 2006
Texas Department of Family and Protective Services April 2002 - March 2005
Skills
Recruiting, Organizational..., Employee Relations, Case Managment, Applicant Tracking..., Staffing Services, Human Resources, Microsoft Office, Customer Service, Benefits Administration, Talent Acquisition, Leadership, Public Speaking, Coaching, Policy, Interviews, System Administration, Conflict Resolution, Change Management, Management, Healthcare, Training, Employee Training, New Hire Orientations, Sourcing, Marketing, Onboarding, Career Counseling, Screening, Resume Writing, Performance Management, Leadership Development, Nonprofits, Workforce Planning, Staff Development, Temporary Placement, Community Outreach, Event Planning, Team Leadership, Strategic Planning, HR Policies, Internet Recruiting, HRIS, Microsoft Excel, Job Fairs, Temporary Staffing, Screening Resumes, Networking, Project Management, Team Building
Education
Amberton University 2009 — 2011
Masters of Science, Human Relations & Business, 3.6
Amberton University 2009 — 2011
Certificate of Completion, Human Resource Management, 3.5
Stephen F. Austin State University 2000 — 2001
Bachelor, Social Work, 3.4
Tyler Junior College 1997 — 1999
Associate of Arts, Behavioral Science: Psychology, 3.3
Managed Health Services - Centene Corporation March 2014 - Present
Dept of Family and Protective Services February 2008 - September 2013
Dept. of Assistive & Rehabilitative Services November 2002 - January 2008
TX Dept. of Criminal Justice December 1999 - August 2000
Skills
Fundraising, Community Outreach, Social Services, Mental Health, Nonprofits, Psychology, Psychotherapy, Case Management, Customer Service, Crisis Intervention, Public Speaking
Education
Kaplan University Online 2008 — 2011
Psychology, Child Development
The University of Texas at Arlington 1984 — 1985
Managed Health Services - Centene Corporation July 2014 - Present
Skills
Customer Service
Education
Marian University 2011 — 2014
Bachelor of Arts (B.A.)
Managed Health Services - Centene Corporation October 2010 - Present
Tumbleweed May 2009 - April 2010
Education
Northern Arizona University 2012 — 2014
Master's degree, Elementary Education and Teaching, K-8
Northern Arizona University 2005 — 2009
BSW, social work
Managed Health Services - Centene Corporation July 2012 - Present
Department of Veterans Affairs January 2011 - January 2012
Skills
Community Outreach, Case Managment, Group Therapy, Crisis Intervention, Medical Social Work, Social Services, Motivational..., Adolescents, Mental Health Counseling, Program Development, Behavioral Health, Public Speaking, Mental Health
Education
Saint Louis University 2000 — 2002
Master of Public Health (MPH), Public Health-Health Policy
Washington University in St. Louis 1986 — 1988
Masters-MSW, Social Work
Managed Health Services - Centene Corporation November 2010 - Present
Managed Health Services - Centene Corporation April 2009 - October 2010
Managed Health Services - Centene Corporation August 2007 - April 2009
Skills
Medicaid, Provider Relations, Healthcare, Managed Care
Education
Indiana Wesleyan University 2010 — 2012
Master of Business Administration (MBA), Health Care Management
Indiana Wesleyan University 2006 — 2010
Bachelor of Business Administration (BBA)
Managed Care Health Services - Centene Corporation May 2015 - Present
Managed Health Services - Centene Corporation December 2012 - Present
Arkansas Blue Cross Blue Shield March 2009 - August 2012
Blue Cross & Blue Shield of Mississippi September 1998 - March 2009
Blue Cross Blue Shield of Mississippi January 1991 - January 1998
Blue Cross Blue Shield of Mississippi January 1988 - January 1991
Blue Cross Blue Shield of Mississippi January 1987 - January 1988
Skills
Process Improvement, Quality Assurance, Software Documentation, Management, Medicaid, Auditing, Quality System, Insurance, ISO, Healthcare, Customer Service, Internal Audit, ASQ Senior Member, ASQ Certified Quality...
Education
Jackson State University 1980 — 1985
Computer Science
Managed Health Services - Centene Corporation March 2015 - Present
Managed Health Services - Centene Corporation July 2014 - March 2015
Skills
Microsoft Office, Microsoft Word, Public Speaking, PowerPoint, Customer Service, Leadership, Social Media, Microsoft Excel, Interpersonal..., Teamwork, Nonprofits, Time Management, Facebook, Event Planning, Research, Social Networking, Public Relations, Program Development, Higher Education
Education
Indiana State University 2009 — 2014
Bachelor of Arts (BA) and Bachelor of Sciences (BS), Human Development and Family Studies as well as Language Studies focusing in Spanish, Senior
Indiana University Office of International Services February 2013 - Present
Technology Center Consulting - University Information Technology Services January 2012 - February 2013
Technology Center Consulting - University Information Technology Services August 2010 - January 2012
Technology Center Consulting - University Information Technology Services October 2009 - August 2010
Managed Health Services - Centene Corporation June 2007 - July 2008
Skills
Windows, Data Analysis, User Experience Design, Technical Writing, Microsoft Office, Adobe Creative Suite, Mentoring, Customer Service, Wireless Networking, Leadership, Web Design, Technical Support, CSS, Troubleshooting, HTML, Human Computer..., Networking, Windows 7, Computer Hardware, Training, OS X, Software Installation, Help Desk Support, Access, Information Technology
Education
Indiana University Bloomington 2007 — 2012
Bachelor of Science, Informatics
HCR ManorCare July 2011 - March 2013
Managed Health Services - Centene Corporation June 2007 - February 2011
Humana November 2004 - June 2007
Skills
Medicaid, Managed Care, Insurance, Healthcare, Healthcare Management, Community Outreach, Customer Service, Research, Microsoft Office, Public Speaking, Marketing Strategy, Utilization Management, Medicare, Disease Management, Nursing, Mental Health, Home Care, Provider Relations, ICD-9, Health Education, Long-term Care
Education
Our Lady of the Lake University 1998 — 2002
Bachelor's degree, Psychology
Schriener University 1993 — 1994
Vocational Nursing, Nursing Education
Oblate School of Theology 2006 — 2010
Master of Arts (M.A.), Theology/Theological Studies
Managed Health Services - Centene Corporation May 2015 - Present
Le Peep Restaurants of Indianapolis January 2014 - May 2014
Claddagh Irish Pubs December 2012 - November 2013
Skills
Financial Analysis, Hyperion, Finance, Microsoft Excel, Budgeting, Retail, Microsoft Office, Inventory Management, Budget Management, Forecasting, Expenses, Leadership, Event Management, Hiring, Vlookup, MS Excel Pivot Tables, Strategic Hiring, Vendor Management, PowerPoint, Management, Interviews, Customer Satisfaction, Sales, Training, Customer Service, Social Networking
Education
Indiana University-Purdue University at Indianapolis 2008 — 2014
Bachelor of Arts (B.A.), Economics
Purdue University 2006 — 2008
Agricultural Economics
Center Grove High School 2002 — 2006
Academic Honors Diploma
Managed Health Services - Centene Corporation August 2015 - Present
Celadon Group Inc. May 2015 - July 2015
IUPUI August 2010 - May 2015
250ok October 2012 - October 2014
Sallie Mae, Inc July 2010 - July 2011
Perkins Logistics Inc April 2009 - June 2009
The UPS Store January 2008 - May 2009
Skills
Accounting, PowerPoint, Customer Service, Microsoft Excel, Microsoft Word, Access, Financial Analysis, Leadership, Finance, Operations Management, Financial Accounting, Data Entry, Bookkeeping, Financial Metrics, Accounts Payable, Accounts Receivable, QuickBooks, Financial Reporting, Financial Risk, Debate, Political Philosophy, Analytical Skills, Financial Planning, Business Valuation, Real Estate Transactions, Real Estate Financing, Microsoft Office, Public Speaking, Time Management, Social Media, Analysis, Teamwork, Budgets, Critical Thinking, Data Analysis, Team Leadership
Education
Kelley School of Business 2010 — 2015
Bachelor's Degree, Finance, Senior
Hamilton Southeastern High School 2006 — 2010
Managed Health Services - Centene Corporation April 2014 - Present
The Marrinson Group March 2012 - April 2014
Surgical Consultants of Hollywood, P.A. February 2011 - March 2012
Gulf Coast Bariatrics February 2011 - March 2012
Hollywood Bariatrics February 2011 - March 2012
Physicians Regional Healthcare System July 2009 - January 2011
Gartner November 2008 - June 2009
Clark Leadership Consulting, Inc. March 2008 - November 2008
Jobing.com December 2005 - March 2008
Muvico Theaters 2004 - 2005
Skills
Marketing, Account Management, Salesforce.com, Strategic Planning, Social Media Marketing, Business Development, Sales, Social Media, Online Advertising, Sales Management, Cold Calling, New Business Development, Team Building, Advertising, Marketing Strategy, Public Relations, Public Speaking, Strategic Partnerships, Social Networking, Marketing Communications, Market Research, Customer Service, Contract Negotiation, Healthcare, Leadership, Management, Recruiting, Sales Process, Start-ups, Training
Education
Leadership Collier - GAIN Class of 2009 - Greater Naples Chamber of Commerce 2009 — 2009
Leadership Training
Arizona State University - W. P. Carey School of Business 2007 — 2009
MBA, In Progress
University of Wisconsin-Madison - School of Business 2007 — 2007
Certification in High Performance Selling
Rapport Leadership International 2005 — 2006
Leadership Breakthrough 1 & 2, Power Communications
Florida Gulf Coast University 2000 — 2004
B.A.English / Journalism
Oak Street Health June 2015 - Present
Purdue University Black Cultural Center February 2012 - December 2014
Managed Health Services - Centene Corporation May 2013 - August 2014
Martin Luther King Jr. Community Center June 2011 - August 2012
Skills
Customer Service, Leadership, Microsoft Office, Public Speaking, Teamwork, Creativity Skills, Problem Solving, Community Partnership..., Creative Writing, Social Media, Time Management, PowerPoint, Event Planning, Microsoft Excel, Microsoft Word, Social Networking
Education
Purdue University 2010 — 2014
Bachelor's Degree, Public Health Promotion, 3.21
Purdue University 2010 — 2014
Bachelor of Science (BS), Public Health
Managed Health Services - Centene Corporation October 2014 - Present
Centene Corporation October 2014 - Present
Molina Healthcare January 2011 - Present
Humana August 2009 - January 2011
Sedgwick August 2008 - October 2009
UTHSCSA October 2000 - August 2008
South Texas Center for Pediatric Care August 1995 - October 2000
University Health System June 1988 - July 1995
Skills
Clinical Research, Healthcare, Healthcare Management, Nursing, Pediatrics, Disease Management, Hospitals, Managed Care, Medicare, Medicaid, HIPAA, Case Management, Utilization Management, Nursing Education, Inpatient, BLS, Patient Education, Patient Safety, Critical Care, ACLS, EMR, Medical/Surgical, Patient Advocacy, Home Care
Education
Galen College of Nursing-San Antonio 2013 — 2014
ADN, Registered Nursing/Registered Nurse
Galen College of Nursing-San Antonio 2013 — 2014
Associate's degree, Registered Nursing/Registered Nurse
St. Philip's College 1983 — 1984
LVN, Nursing Education
Managed Health Services - Centene Corporation September 2012 - Present
Milwaukee County March 2012 - September 2012
Milwaukee County Sheriff's Office January 2002 - February 2012
Skills
Enforcement, Criminal Justice, Police, Emergency Management, Government, Interrogation, First Responder, Policy, Private Investigations, Public Speaking, Community Outreach, Crisis Management, Customer Service, Cpr Certified, First Aid, Data Entry, Public Administration, Criminal Law, Loss Prevention, Microsoft Office, Firearms, Law Enforcement, Homeland Security
Education
Grand View College 1995 — 1997
Bachelor of Arts (BA), Mass Communication/Media Studies
Southeastern Community College 1993 — 1995
Associate of Arts (A.A.), General Studies
Managed Health Services - Centene Corporation August 2015 - Present
Managed Health Services - Centene Corporation November 2011 - August 2015
FirstCare Health Plans July 2002 - November 2011
FirstCare Health Plans July 2002 - January 2008
Skills
Problem Solving, Mentoring, Process Engineering, Negotiation, Adobe Streamline, Contract Negotiations, Administration, Operations Management, Executive Management, Project Planning, Strategic Planning, Marketing Strategy, Market Analysis, Business Strategy, Competitive Analysis, Data Analysis, Financial Analysis, Business Analysis, Business Management, Process Management, Management, Provider Relations, Contract Negotiation, HIPAA, Insurance, Health Insurance, Team Leadership, Managed Care, Analysis, Marketing, Policy, Process Improvement, Healthcare, Team Building, Medicare, Public Relations, Network Development, Healthcare Management, Training, Leadership, Medicaid, Public Speaking, Healthcare Industry, Healthcare Information..., Employee Benefits, Healthcare Consulting, Hospitals, Physician Relations, Medical Coding, Physicians
Education
Wayland Baptist University 2008 — 2010
MBA, Management
Wayland Baptist University 2005 — 2007
BBA, Business / Marketing
Texas Tech University 1991 — 1993
BBA, Business
FCE Benefit Administrators, Inc. May 2015 - Present
HealthSmart September 2013 - March 2015
Managed Health Services - Centene Corporation August 2010 - September 2013
Nix Health Care System June 2009 - July 2010
Coventry Health Care July 2008 - June 2009
Nix Health Care System August 2007 - June 2008
Aetna June 2004 - August 2007
Fiserv, Benefit Planners August 2003 - February 2004
Humana 1997 - 2003
Skills
Health Insurance, Call Centers, Performance Management, Team Leadership, Microsoft Office, Medical Billing, Cross-functional Team..., Strategic Planning, Customer Service, Community Outreach, Medicaid, Public Speaking, Healthcare Management, Management, Microsoft Word, Outlook, Team Building, Process Improvement, Healthcare, Coaching, Leadership, Project Management, Customer Satisfaction, Policy, Medical Terminology, Time Management
Education
Palo Alto College 2012 — 2015
Associate of Science (A.S.), Business Administration and Management, General
John F Kennedy High School 1990 — 1994
Palo Alto College
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General
Managed Health Services - Centene Corporation May 2015 - Present
Indiana OB/GYN February 2015 - April 2015
FedEx Office August 2014 - April 2015
Stein Mart March 2013 - October 2014
jcpenney November 2013 - July 2014
Ivy Tech Community College February 2011 - February 2013
Charlotte Russe 49 West Maryland June 2007 - February 2011
TJ Maxx May 2006 - June 2007
Skills
Medical Records, Healthcare, Phlebotomy, HIPAA, Time Management, Telephone Skills, Retail Sales, Customer Service, Patient Education, Drawing Blood, OSHA, Blood Collection, Infection Control, Venipuncture, Bloodborne Pathogens, Vitals, Injections, Pharmacology, Vital Signs, vacuum tubes, verifying patient..., Urinalysis, CLIA, CPT, ICD-9, Detail Oriented, Preparing Patient Exam..., Organization Skills, Telephone Manner, Multi-line Phone, Leadership, Computer Proficiency, Patient Support, Multi-task & Handle..., Data Entry, Customer Satisfaction, Customer Experience, Medical Terminology, Inventory Control, Microsoft Word, EHR, Hematology
Education
University of Indianapolis 2015 — 2015
Certificate of Completion, Spanish for Healthcare
Medtech College-Greenwood Campus 2014 — 2014
certificate, Phlebotomy Technician/Phlebotomist, A
Kaplan College-Indianapolis 2014 — 2015
Diploma, Medical/Clinical Assistant, A
Bishop Chatard High School 2000 — 2004
diploma, Core 40
Kaplan University 2015 — 2016
Associate's Degree, Medical Office Management/Administration
Managed Health Services - Centene Corporation February 2009 - Present
UnitedHealth Group May 2014 - Present
Centene Corporation November 2009 - October 2014
Skills
HIPAA, Healthcare, Healthcare Information..., Hospitals, Clinical Research, Healthcare Management, Medical Staff..., Medicine, Credentialing
Education
National American University-Bloomington 2004 — 2008
Associate of Arts and Sciences (AAS), Paralegal
Anoka Ramsey Community College 1997 — 1998
Certificate program, Mediaction Administration
Managed Health Services - Centene Corporation August 2015 - Present
WebMD Health Services August 2014 - May 2015
Convergys 2015 - 2015
Indiana University Health January 2008 - March 2013
Mc Graw Hill Publishing Co October 2007 - December 2007
GEAR UP August 2004 - May 2005
Skills
Customer Service, Team Leadership, Call Centers, Management, Account Management
Education
Ivy Tech Community College 2015 — 2019
Associate of Science (A.S.), Business Administration and Management, General
Managed Health Services - Centene Corporation January 2014 - Present
Skills
PL/SQL, Java, JSP, Eclipse, C#
Education
University of Missouri-Saint Louis 1991 — 1996
Bachelor of Science (B.S.), Management Information Systems
Managed Health Services - Centene Corporation February 2015 - Present
MDwise Hoosier Alliance January 2007 - February 2015
Skills
Utilization Review, Managed Care, Medicaid, Organization, Care Planning, Corrections, Long-term Care, Multi-line Phone, Computer Proficiency, Fax Server, Office Equipment, Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Phlebotomy, Immunization, Wound Care, Urinalysis, Medication..., Nursing, Disease Management, Healthcare, Inpatient
Education
Indiana Wesleyan University 2011 — 2012
Bachelor's Degree Science of Nursing, Registered Nurse
ITT Technical Institute-Indianapolis 2008 — 2010
Associate of Science (AS), Registered Nursing
Ivy Tech Community College 1994 — 1996
Practical Nursing Degree, LPN
Indiana University Purdue University,Indianapolis 1990 — 1993
Pre- Nursing Courses and General Studies
Eskenazi Health June 2013 - Present
Hewlett-Packard 2011 - 2013
MethodCare March 2010 - June 2011
Managed Health Services - Centene Corporation 2008 - 2010
Health Care Excel August 1999 - October 2008
Skills
Data Analysis, Process Improvement, Strategic Planning, Business Analysis, Healthcare, Quality Improvement, Access, Revenue Cycle, Technical Writing, Analysis, Healthcare Information..., ICD-9, Medicaid, Medical Coding, Requirements Gathering, Training
Education
Medical College of Georgia
Post-Bachelor's Certificate/RHIA, Health Informatics
Indiana Wesleyan University
Bachelor's degree, Registered Nursing/Registered Nurse
Indiana State University 1993 — 1995
Associate of Science (A.S.), Registered Nursing/Registered Nurse
Managed Health Services - Centene Corporation April 2014 - Present
GE Healthcare March 2009 - April 2014
Fiserv, Inc. July 2006 - February 2009
GE Healthcare June 2001 - July 2006
Skills
Employment Law, Healthcare, Process Improvement, Legal Writing, Contract Negotiation, Employee Relations, Negotiation, Organizational..., Performance Management, HR Policies, Sourcing, Leadership, Human Resources, Recruiting, Strategy, Talent Acquisition, Cross-functional Team..., Training, Leadership Development, Employee Engagement
Education
University of Phoenix 2010 — 2012
Masters, Management and Human Resource Management
Alverno College 2003 — 2005
Bachelor's, Community Leadership & Development/Management
Managed Health Services - Centene Corporation June 2011 - Present
Kentucky Spirit September 2012 - July 2013
DePauw University June 2008 - June 2011
ATA Airlines April 2005 - May 2008
ATA Airlines December 1999 - April 2005
ATA Airlines October 1996 - December 1999
Skills
Training, Coaching, Interviews, Onboarding, Leading Change, Budgets, Forecasting, Time Management, Employee Engagement, Customer Service, Team Leadership, Management, Human Resources, Employee Training, Leadership, Event Planning, Employee Benefits, Policy, Call Centers, Change Management, Public Speaking, Leadership Development, Employee Relations, Healthcare, Strategy, Project Planning, Business Strategy, Outsourcing, Outlook, Strategic Planning, Process Improvement, Team Building, Organizational..., Event Management, Performance Management, Fundraising, Analysis, Nonprofits, Data Analysis, Access, Operations Management
Education
DePauw University 1991 — 1995
Bachelor of Arts (B.A.), East Asian Studies/Communications
Amerigroup Corporation March 2010 - Present
Eli Lilly and Company September 2006 - September 2009
Managed Health Services - Centene Corporation December 2004 - September 2006
Skills
ACLS, BLS, TB Mantoux testing
Education
Indiana Wesleyan University 2005 — 2012
Masters of Science Health Care Management, Nursing Management
Indiana University-Purdue University at Indianapolis 1994 — 2000
Bachelor of Science, Nursing
Managed Health Services - Centene Corporation June 2015 - Present
Health Care Excel December 2014 - Present
Seven Corners, Inc. June 2012 - May 2014
Seven Corners, Inc. June 2011 - June 2012
Seven Corners, Inc. February 2007 - August 2010
Skills
Customer Service, Healthcare, Health Insurance, Microsoft Excel, Team Building, Insurance, Microsoft Office, Microsoft Word, Process Improvement, PowerPoint, Public Speaking, Strategic Planning, Budgets, System Administration, Social Media, Healthcare Information..., InterQual, Utilization Review, HIPAA, Milliman, Healthy Indiana Plan...
Education
Ivy Tech Community College 2009 — 2012
ASN, Registered Nursing, 3.875 Magna Cum Laude
University of Southern Indiana 2012 — 2012
Case Management Certificate
Eastern Michigan University 2003 — 2006
B.A., Spanish, Social Science
Michigan State University 2000 — 2003
No degree, Political Science and International Studies
Northwest High School 1996 — 2000
WGU Indiana 2015 — 2016
Bachelor of Science Nursing (BSN)
McBrayer, McGinnis, Leslie & Kirkland, PLLC April 2013 - Present
The ONE Campaign June 2010 - Present
Centene Corporation May 2011 - July 2013
Managed Health Services - Centene Corporation May 2011 - August 2011
Brown-Hill, PLLC September 2009 - December 2009
International Human Rights Law Institute August 2009 - December 2009
Professor Bruce Ottley June 2009 - December 2009
Office of the United States Senate Republican Leader June 2008 - August 2008
Office of the First Lady of Kentucky June 2006 - August 2006
Kentucky Public Service Commission June 2005 - August 2005
Skills
French, Advocacy, International Human..., Healthcare Law, Healthcare Compliance, Medical Compliance, Legislation, Event Planning, Public Policy, Research, Health Law, Legislative Relations, Appeals, Immigration Law, Health Policy, Editing, Medicaid, Courts, Litigation, Legal Research, Legal Writing, Leadership, Policy Analysis, Licensing, Volunteer Management, Politics, Hearings, Government, Grassroots Organizing, Westlaw, Coalitions, Nonprofits, Political Campaigns, Administrative Law, Community Outreach, Mediation, Employment Law, Political Consulting, Legislative Research, Fundraising, Criminal Law, Lexis
Education
DePaul University College of Law 2008 — 2010
Juris Doctor
Transylvania University 2004 — 2008
Bachelor of Arts, Political Science and French
Network Health Plan September 2015 - Present
Milwaukee County November 2012 - September 2015
Managed Health Services - Centene Corporation 2011 - 2012
UnitedHealthcare 2008 - 2010
Medinet 2002 - 2007
Dohmen Medical April 1999 - September 2002
Reliant Rehab 1997 - 1999
Skills
Healthcare, Customer Service, Long-term Care, Outlook, Microsoft Word, PowerPoint, Medicare Advantage, Problem Solving, Critical Thinking, Operations Management, New Business Development, Sales Management, Budgets, Employee Training, Leadership, Sales, Management, Training
Education
University of Phoenix-Milwaukee Campus 2001 — 2003
Master of Business Administration (M.B.A.), Bu
UW Stout 1986 — 1990
Bachelor of Arts (B.A.), Psychology
The Hearing Speech and Deaf Center of Greater Cincinnati June 2015 - September 2015
Comprehensive post acute network February 2015 - June 2015
Home Health Care By Blackstone September 2010 - January 2015
Life Center Organ Donor Network April 2008 - September 2010
Managed Health Services - Centene Corporation February 2007 - February 2008
Vitas May 2005 - December 2006
Skills
Healthcare, Patient Advocacy, Nursing, Case Managment, Managed Care, Medicare, Medicaid, Home Care, Patient Safety, HIPAA, Case Management, Elder Care, Disease Management, Medical Terminology, Utilization Management, Customer Service, Medical Records, Quality Improvement
Education
Ohio Christian University 2012 — 2014
Bachelor's in Healthcare Administration, Bachelors in HealthCare Administration
great oaks institute of technology and career development 2003 — 2004
lpn diploma, nursing
Managed Health Services - Centene Corporation September 2012 - Present
Eisner Pediatric and Family Medical Center May 2011 - July 2012
South Bronx Mental Health Council November 2005 - April 2011
Skills
Psychotherapy, Social Services, Mental Health, Treatment, Supervisory Skills, Management, Microsoft Word, Healthcare, Program Development, Program Management, Motivational..., Group Work, Microsoft Excel
Education
City University of New York-Hunter College 2002 — 2004
Managed Health Services - Centene Corporation September 2014 - Present
Humana October 2010 - September 2014
MultiPlan May 2007 - May 2010
MultiPlan August 2005 - May 2007
Self Employed January 2004 - August 2005
Preferred Plan, Inc. 1992 - 2004
Education
National Louis University 1992 — 1994
Bachelor of Arts, Business Management
Wyoming Technical Institute 1986 — 1986
Amedisys Home Health December 2011 - February 2015
Amedisys Home Health November 2007 - November 2011
Managed Health Services - Centene Corporation June 2006 - November 2007
Amedisys July 2005 - July 2006
Patient Care Technologies March 2005 - August 2005
Pediatric Services of America 2001 - 2005
Children's Healthcare of Atlanta 2001 - 2004
Cross Country Healthcare 2000 - 2001
Children's Healthcare of Atlanta 1998 - 2000
Skills
Nursing, Healthcare, Hospitals, Clinical Research, Pediatrics, Medical/Surgical, Medicine, Quality Improvement, Physicians, Leadership, Training, Interviews, Home Care, Marketing, Healthcare Management, Medicare, Medicaid, Managed Care, EMR, Disease Management
Education
Georgia State University 1994 — 1998
Bachelor of Science in Nursing, Registered Nursing/Registered Nurse
Centene Corporation June 2013 - Present
Managed Health Services - Centene Corporation February 2009 - April 2013
Skills
Medicare, Managed Care, Healthcare Management, Healthcare, HIPAA, Medical Terminology, Medicaid, Health Insurance, Customer Service
Education
Art Institute of Philadelphia 2004 — 2008
Bachelor of Science (BS), Marketing
Centene Corporation April 2013 - Present
Managed Health Services - Centene Corporation January 2010 - November 2012
Managed Health Services (Centene Corp) January 2007 - December 2009
Skills
Case Managment, Managed Care, Disease Management, Case Management, Medicaid, Healthcare, Utilization Review
Education
Capella University 2009 — 2009
Marycrest College
BSN, Nursing
Managed Health Services - Centene Corporation February 2015 - Present
Unisys April 2006 - January 2015
Skills
Microsoft Word, Microsoft Excel, Adobe Acrobat, Macromedia, Documentum, SharePoint, Outlook, BMC Remedy AR System, Program Management, Management
Education
University of Indianapolis 1997 — 2002
Bachelor, Liberal Arts
Managed Health Services July 2003 - Present
Managed Health Services 2003 - Present
Christian Faith Fellowship Church 2003 - 2012
University of Wisconsin-WhiteWater July 2009 - July 2011
Managed Health Services - Centene Corporation 2003 - 2011
Skills
Personnel Supervision, Non-profit..., Office Administration, Managed Care, Resume Writing, Report Writing, Speech Writing, Policy Writing, Policy Analysis, Business Process..., Public Speaking, Database Administration, Business Process, Key Account Management, Vendor Finance, Vendor Management Skills, Customer Engagement, Train the Trainer, Instructor-led Training, Organizational..., Customer Service, Management, Analysis, Team Building, Community Outreach, Program Development, Case Managment, Supervisory Skills, Access, Fundraising, Nonprofits, Training, Leadership Development, Medicaid, Administration, Healthcare, Medicare, Case Management
Education
Cardinal Stritch University 2007 — 2012
MSM, Master of Science in Management, Summa Cum Laude
Cardinal Stritch University 2005 — 2012
BSM, MSM, Master's of Science Management/Human Resource
Berean College 1999 — 2000
Ministerial, Religion/Religious Studies
IOA Re July 2013 - Present
Franciscan Alliance, Inc./American Health Network May 2012 - 2013
The AmeriHealth Mercy Family of Companies 2010 - 2012
Managed Health Services - Centene Corporation 2006 - 2009
WellPoint 1993 - 2006
Skills
Case Managment, Managed Care, Medicaid, Medicare, Healthcare, Healthcare Management, Healthcare Information..., Hospitals, Nursing, HIPAA, Healthcare Industry, EHR, Informatics, Disease Management
Education
Indiana Wesleyan University 2000 — 2002
MBA, Business
Indiana University-Purdue University at Indianapolis 1986 — 1989
Bachelor's Degree, Registered Nursing/Registered Nurse
Managed Health Services - Centene Corporation March 2015 - Present
Indiana University Health 2012 - Present
Westview Hospital May 2005 - Present
Catering 2011 - 2014
Indiana University Health October 2009 - May 2012
IU Anesthesia 2002 - 2004
Woolfolk Enterprises 1997 - 1998
Skills
Software Documentation, ACLS, Training, Healthcare Management, EMR, Hospitals, Nursing, Acute Care, PowerPoint, Pediatrics, Healthcare, Microsoft Office, Public Speaking
Education
Indiana Wesleyan University 2007 — 2009
BSM, Business Management
Vincennes University 1982 — 1985
ASN, Nursing
Tyler Independent School District April 2015 - Present
Managed Health Services - Centene Corporation May 2012 - Present
Centene Corporation May 2012 - January 2015
East Texas Medical Center July 2005 - May 2012
East Texas Infectious Disease Consultants August 1999 - July 2005
Skills
Credentialing, Database Design, Coding Experience, Claims Management, Financial Audits, Customer Service..., HIPAA, OSHA, Medical Terminology, Medicare/Medicaid..., Medicaid, Medicare, Medical Coding
Education
LeTourneau University 2010 — 2014
Bachelor of Education (B.Ed.), Elementary Education and Teaching, 4th
Tyler Junior College 1981 — 1983
Associates, Business
Marsh & McLennan Agency May 2015 - Present
Marsh & McLennan Agency May 2013 - Present
Managed Health Services - Centene Corporation November 2011 - May 2013
Metcare September 2009 - October 2011
Florida Health Care Plans February 2004 - September 2009
Skills
SAP Business Objects..., SQL Server Management..., Teradata Data Warehouse, Access, Data Analysis, Healthcare, Business Objects, UltraEdit, Amisys, Macess, Informatics, Team Building, Data Mining, Health Management, Data Warehousing, Data Management, ICD-9, CPT, Databases, Healthcare Information..., Microsoft Excel, Outlook, Medical Coding, EHR, EMR, HIPAA, Visio
Education
University of Central Florida 2009 — 2011
Master in Healthcare Informatics, Health Management Informatics
American Academy for Professional Coders (AAPC)
Certified Professional Coder (CPC)
American Society of Health Informatics Managers (ASHIM)
Certified Health Informatics Systems Professional (CHISP)
Daytona State College
Bachelor of Applied Science, Supervision and Management
Daytona State College-2005
Associate of Science, Office Management
Bay Pharmacies, Inc August 2005 - September 2014
Managed Health Services - Centene Corporation July 1995 - June 2004
Skills
Healthcare, Managed Care, HIPAA, Medicare Accreditation, Staff Development, Fraud and Abuse..., Events Coordination, Advertising, Voicing Commercials
Education
Marian College of Fond du Lac 1973 — 1977
BSN, Nursing
Health Care Excel August 2014 - August 2015
Seven Corners, Inc. May 2014 - August 2014
Managed Health Services - Centene Corporation November 2013 - May 2014
Seven Corners, Inc. August 2010 - November 2013
Advantage Health Solutions November 2009 - August 2010
International Medical Group November 2007 - October 2009
Northpoint Pediatrics July 2005 - November 2007
Skills
Healthcare, HIPAA, Health Insurance, Medicaid, Medicare, Disease Management, Provider Relations, Nursing, Managed Care, Healthcare Information..., Utilization Management, Long-term Care, Case Management, Healthcare Industry, Home Care, Process Improvement
Education
Indiana University-Purdue University at Indianapolis 1994 — 2011
Bachelor of Science (B.S.), Registered Nursing/Registered Nurse
Indiana University School of Nursing 1994 — 1998
Bachelor's of Science, Registered Nursing/Registered Nurse
Managed Health Services - Centene Corporation May 2014 - Present
Genesis HealthCare July 2013 - May 2014
Clarian Health Partners June 2007 - July 2013
Indiana University Health June 2007 - July 2013
Education
Marian University 2003 — 2007
BSN, Nursing
Centene corporation/ Superior Health Plan June 2014 - Present
Managed Health Services - Centene Corporation April 2011 - Present
Humana April 2008 - March 2010
Skills
Medicaid, Pharmacy Benefit..., Managed Care, HIPAA, Healthcare, Provider Relations, Medicare, Insurance, Healthcare Information..., Health Insurance, Network Development, Employee Benefits, Case Managment, Strategic Planning, Call Centers, Coaching, Process Improvement, Credentialing, Training, Sales, ICD-9, Team Building, Medical Coding, Employee Relations
Education
Mission College in Santa Clara, CA 1986 — 1990
Associate's degree, MARKETING
Mission College
Marketing
Wisconsin Tissue Bank April 2012 - Present
Managed Health Services - Centene Corporation February 2014 - February 2015
Aurora Health Care February 2010 - June 2014
Elmbrook Memorial Hospital June 2004 - February 2014
Community and Froedtert Health February 2008 - June 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, Epic Systems
Education
Excelsior College 2010 — 2015
Associate of Science (AS), Registered Nursing/Registered Nurse
Waukesha County Technical College 2004 — 2010
Associate's degree, Licensed Practical/Vocational Nurse Training
Apria Healthcare January 2013 - Present
Managed Health Services - Centene Corporation September 2012 - December 2012
Indiana University Health Physicians February 2012 - August 2012
Sallie Mae September 2007 - June 2010
DHL Global Mail February 2007 - August 2007
UnitedHealthcare (AmeriChoice) August 2002 - November 2006
WellPoint (National Government Services / AdminaStar Federal) February 1998 - December 2001
Skills
Personnel Supervision, Contests, Field Service, Performance Appraisal, Budgeting, Customer Service, Supervisory Skills, Scheduling, Policy, Strategic Planning, Team Building, Problem Solving, Microsoft Office, Excel, Call Center, Employee Relations, Coaching, Customer Relations, Access, Hiring, Change Management, PowerPoint, Customer Satisfaction, Quality Assurance, Teamwork, Outlook, Call Centers, Budgets, Recruiting, Training, Interviews, Process Improvement, Payroll, Employee Benefits, Leadership Development, Performance Management, Team Leadership, Staff Development, Employee Training, Onboarding, New Hire Orientations, Applicant Tracking..., Insurance, Healthcare, Taleo, Management, Microsoft Excel, Microsoft Word, Analysis, Human Resources
Education
Alabama Agricultural and Mechanical University 1989 — 2005
BS, Sociology
Cathedral College Prepratory High School 1985 — 1989
Liberal Arts
FIS June 2015 - Present
Managed Health Services - Centene Corporation November 2014 - May 2015
Harley-Davidson Motor Company November 2013 - October 2014
Trisept Solutions April 2012 - July 2013
University of North Carolina at Chapel Hill September 2009 - May 2010
North Carolina General Assembly September 2000 - September 2009
NAI MLG Commercial November 1997 - May 2000
Skills
SQL, MS SQL Server..., MS Access, MS Excel, Visual Basic, VBA, VB Script, SAP CRM, SAP IDoc, HP QuickTest Pro, IBM Master Data..., ArcGIS, ArcObjects, MapInfo, HTML + CSS, JavaScript, MS Project, Visio, Perl, Java, C++, Eclipse IDE, Database Administration, Database Management, Business Analysis, Data Analysis, Scripting, Systems Analysis, System Testing, Software Development, Enterprise Resource..., Geographic Information...
Education
UW-Milwaukee 2011 — 2014
Master of Science (M.S.), Information Technology Management
UW-Milwaukee 2010 — 2011
Coursework, Computer Science
North Carolina State University 2005 — 2010
Coursework, Computer Science
Wake Technical Community College 2001 — 2003
Coursework, Computer Science
UW-Milwaukee
Master of Arts (M.A.), Geographic Information Science and Cartography
St. Olaf College
Bachelor of Arts (B.A.), Secondary Education and Teaching, Psychology
Managed Health Services - Centene Corporation November 2014 - Present
AIM Specialty Health December 2013 - November 2014
Quest Diagnostics January 2011 - December 2013
Skills
Medical Terminology
Education
Grand Canyon University 2014 — 2016
Master of Science (M.S.), Industrial and Organizational Psychology
University of Phoenix 2003 — 2006
Bachelor of Science (B.S.), Hospital and Health Care Facilities Administration/Management
Banner Health February 2014 - Present
Kindred Healthcare January 2013 - October 2013
Molina Healthcare 2012 - 2012
Managed Health Services - Centene Corporation 2012 - 2012
Healthways 2006 - 2012
Kindred Healthcare 2005 - 2006
Health South Surgery Center January 2005 - November 2005
Multiple Agency Nursing 1997 - 2005
Pathways Community Hospice 1997 - 2003
Coram Healthcare at Doorways Facility 1997 - 1997
Skills
Nursing, Nurses, Acute Care, Home Care, Critical Care, Hospice, Infectious Diseases, Birds, Healthcare, Health, Clinical Research, Healthcare Management, Utilization Management, Hospitals, Case Managment, Disease Management, Nursing Education, Pediatrics, Health Education, Medicare, Medicine, Patient Education, Patient Advocacy, BLS, Medical/Surgical, Telemetry, Inpatient, ICU, ACLS, Managed Care, Wound Care, Utilization Review, EMR, Health Promotion, HIPAA, Palliative Care, Medicaid, Healthcare Information..., Elder Care, Physician Relations, EHR, IV, Healthcare Industry, Registered Nurses, Medication..., Orthopedic, Nursing Process, Rehabilitation, EKG, Certified Case Manager
Education
Maryville University of Saint Louis 1993 — 1996
RN, BSN, Nursing
University of Central Missouri 1975 — 1977
BS, Parks and Recreation
Parkway West High School
Managed Health Services - Centene Corporation September 2009 - Present
Pediatric Associates, South Florida August 2006 - September 2009
Holy Cross Hospital August 2008 - August 2009
Education
Baker College 1999 — 2002
Health and Medical Administrative Services
Transnetyx, Inc. 2014 - Present
Christ Community Health Services November 2011 - February 2014
Valueoptions May 2009 - November 2011
Westside Healthcare 2006 - 2009
Managed Health Services - Centene Corporation 1998 - 2001
Managed Health Services - Centene Corporation 1998 - 2001
Skills
Healthcare, HIPAA, Healthcare Management, Hospitals, Public Speaking, Healthcare Information..., Nonprofits, Strategic Planning, EMR, Medicare
Education
University of Arkansas at Pine Bluff
English Language and Literature/Letters
John Hopkins University
Organizational Leadership
Elaine High School
BCforward June 2013 - Present
BCforward July 2012 - July 2013
BCforward July 2012 - October 2012
IU Health September 2011 - March 2012
Major Hospital September 2010 - September 2011
ACS, a Xerox Company November 2009 - September 2010
Managed Health Services - Centene Corporation 2007 - 2010
ACS, a Xerox Company July 2008 - October 2009
Skills
Revenue Cycle, Medicaid Claims, Lawson, EDI, Claims Manager, Manager, Data Analytics, SharePoint, RequisitePro, ReqPro, Requirements..., Requirements Management, Project Management, Pharmacy Benefit..., System Testing, Integration Testing, Requirements..., Requirements tra, Risk Management, Issue Management, Training, Access, Quality Assurance, Movex, Medicaid, Applicant Tracking...
Education
Anderson University 2003 — 2005
MBA, Business Administration
Indiana University-Purdue University at Indianapolis 2001 — 2003
Bachlors, Computer Science
inVentiv Medical Management June 2012 - Present
Managed Health Services - Centene Corporation April 2009 - June 2012
Life Care Centers of America November 2007 - February 2009
Ascension Hospice April 2007 - December 2007
Bone Marrow Transplant Unit, Florida Hospital August 2001 - July 2003
Skills
Oncology, Surgical Oncology, Bone Marrow Transplant, Long Term Care, Home Health Nursing, Hospice, Emergency Room Nursing, Cardiac, NCQA compliance and..., Prior Authorizations, Utilization Management, Chemotherapy
Education
Georgia Southern University 1995 — 1998
Bachelor of Science, Nursing Practice
Downtown Urgent Care April 2012 - July 2012
Managed Health Services - Centene Corporation January 2012 - April 2012
JCI Industries November 2009 - November 2011
Skills
Customer Service, Human Resources, Accounting, Administrative Support, Travel, Sales Support
Education
Columbia College 2009 — 2013
In progress, History
Managed Health Services - Centene Corporation May 2015 - Present
Department of Child Services October 2010 - May 2015
Midtown Mental Health Center June 2010 - October 2010
Opportunity for Positive Growth August 2007 - June 2010
Skills
Case Managment, Social Services, Child Welfare, Crisis Intervention, Mental Health, Adolescents, Family Services, Foster Care, Group Therapy, Community Outreach, Adults, Family Therapy, Child Advocacy, Mental Health Counseling, Program Development, Non-profits, Psychology, Play Therapy, Motivational..., Psychotherapy, Case Management, Nonprofits
Education
IUPUI 2008 — 2010
Master of Social Work (M.S.W.), Social Work
Ball State University 2004 — 2007
Bachelor's degree, Psychology
WellPoint April 2013 - Present
Managed Health Services - Centene Corporation November 2010 - March 2013
Carolina Care Plan September 2008 - November 2010
Carolina Care Plan October 2004 - September 2008
Senior Primary Care Practice November 1996 - October 2004
Skills
Utilization Management, Managed Care, Medicaid, Medicare, Healthcare Management, Provider Relations, Hospitals, Case Managment, Nursing, Disease Management, BLS, ACLS, Network Development, Long-term Care, Insurance, HIPAA, ICD-9, Pediatrics, PPO, Quality Improvement, Medicine, Case Management, Healthcare
Education
University of South Carolina-Columbia 1981 — 1986
BSN, Nursing
Spring Valley High School
UCare Minnesota September 2012 - Present
Managed Health Services - Centene Corporation 2003 - 2012
Magellan Behavioral Health March 1999 - November 2003
Skills
Business Analysis, Analysis, Business Requirements, Insurance, Medicare, Data Analysis, Managed Care, Claim, Health Policy, Microsoft Office, Process Improvement, Software Documentation, Access, Healthcare, Medicaid, Health Insurance, Employee Benefits, Healthcare Information..., HIPAA, Medical Coding
Education
Mineral Area College 1979 — 1981
Dental Assistant Certificate
Farmington High School 1976 — 1979
American Red Cross Wheels May 2012 - Present
Managed Health Services - Centene Corporation 2011 - 2012
Verizon August 2000 - March 2010
American Red Cross Wheels April 1993 - August 2000
Skills
can type 50 words a..., 15 plus years of..., proficient knowledge of...
Education
Morehead State University 1984 — 1987
bachelor of social work, special education and mental illness
Kentucky Christian College 1982 — 1984
Education and Teaching
Managed Health Services - Centene Corporation December 2010 - Present
Aetna November 2009 - August 2010
Skills
Orthopedic, Case Managment, Utilization Management, Workers Compensation, Home Health Agencies
Education
The University of British Columbia / UBC 1983 — 1985
Registered Nursing/Registered Nurse
Select Medical July 2015 - Present
Managed Health Services - Centene Corporation November 2014 - April 2015
Kindred Healthcare February 2010 - August 2014
Kindred Healthcare December 2003 - February 2010
Sagamore Health Network June 1998 - December 2003
Skills
Physician Relations, Inpatient, Medicare, Home Care, Healthcare Management, JCAHO, Nursing, Acute Care, Hospitals, Wound Care, Critical Care, ACLS, Patient Safety, Case Managment, Quality Improvement, Hospital Operations, Hospital Administration, Nursing Administration, Case Management, CPOE, Elder Care, Medicaid, EMR, Managed Care, Physicians, Leadership
Education
Indiana State University 2011 — 2015
Master of Science (M.S.), Nursing
University of Indianapolis 1991 — 1995
Bachelor of Science, Registered Nursing/Registered Nurse
Managed Health Services - Centene Corporation December 2010 - Present
Armstrong & Associates August 2005 - January 2009
Skills
Case Managment, Utilization Management, Home Care, Medicaid, Disease Management, Nursing, Healthcare Management, Medicare
Education
The University of British Columbia 1983 — 1985
BSN, Nursing
Managed Health Services - Centene Corporation 2010 - 2012
Advanced Fire Systems July 2008 - March 2009
Education
University of Phoenix 2009 — 2011
Master's degree, Accountancy
California State University-San Bernardino 2006 — 2008
Bachelor's degree, Psychology
MLS Group of Companies September 2013 - December 2014
Managed Health Services - Centene Corporation June 2013 - July 2013
Abington Memorial Hospital October 2007 - July 2009
Warminster Hospital May 2007 - October 2007
Education
University of Kentucky 2009 — 2013
Bachelor's Degree, Psychology (Minor in Sociology)
Managed Health Services - Centene Corporation September 2011 - Present
Lincare Infusion June 2010 - September 2011
University of Kentucky College of Nursing 2010 - 2010
University of Kentucky Medical Center March 1987 - December 2009
Hospice of the Bluegrass/Extra Care October 2006 - March 2008
Central Baptist Home Health Agency June 1985 - 1987
University of Kentucky Medical Center October 1978 - June 1985
Good Samaritan Hosptial June 1976 - August 1978
Skills
Utilization Management, Utilization Review, Case Managment, Coordinator, Nurse Clinician, Oncology Nursing, Progressive Care, ICU Step Down, Observation, Ambulatory Care, Home Health, Hospice, Cardiology, Infusion Therapy, Dsicharge Planning
Education
University of Kentucky 1981 — 1985
Bachelor of Science, Nursing
Northern Kentucky University 1973 — 1976
Associate's Degree, Nursing
Baptist Physicians of Lexington July 2014 - Present
Cenegenics Medical Institute (USA) January 2008 - Present
Managed Health Services - Centene Corporation August 2011 - September 2013
MEDLAB December 2004 - September 2010
Toyota Family Pharmacy January 2008 - March 2008
Quest Diagnostics February 2007 - December 2007
Skills
Healthcare, Medicare, Managed Care, Healthcare Management, Medicaid, HIPAA, Hospitals, Case Management, Medical Terminology, Utilization Management, EMR, ICD-9, Healthcare Information..., Medical Coding, EHR, CPT, JCAHO, Health Policy, Medicaid Managed Care, Patient Advocacy, NCQA, Long-term Care, Health Insurance, Prior Authorization, Medicare/Medicaid..., Data Entry, Customer Service, Outlook, Microsoft Office, Microsoft Word, PowerPoint, Microsoft Excel
Education
Bluegrass Community and Technical College 2014 — 2015
Associates in Medical Information Technology,, Healthcare
University of Kentucky 2008 — 2009
Biology, Pre-Medicine/Pre-Medical Studies
National College of Business 2004 — 2005
Pharmacy Technician, Pharmacology
Bluegrass Nurse Aid Training 2004 — 2004
Nursing Assistant/Aide and Patient Care Assistant/Aide
Bluegrass Community and Technical College 2003 — 2003
Phlebotomy, Lab Services
Managed Health Services - Centene Corporation November 2007 - Present
Cigna 1998 - February 2007
HealthSource Insurance Company 1991 - 1998
Indiana Farm Bureau Insurance 1985 - 1991
Skills
Health Insurance, Medicaid, HIPAA, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Medical Terminology, Medical Billing, Medical Coding, Life Insurance, ICD-9, Claims Resolution, Claim Investigation, Claims Handling, Medical, Spreadsheets, Reporting & Analysis, Data Analysis, CPT, Claim, Provider Relations, Software Documentation, Revenue Cycle, Healthcare, Managed Care, Healthcare Information...
Education
Ivy Tech Community College 1980 — 1981
Associate's degree, Medical/Clinical Assistant
Managed Health Services - Centene Corporation January 2001 - Present
Education
Milwaukee Area Technical College 1979 — 1980
Licensed Practical/Vocational Nurse Training
University of Minnesota-Twin Cities 1965 — 1967