Manheim Company
Industry: Automobile company
DescriptionManheim, Inc. is an automobile auction company and the world's largest wholesale auto auction based on trade volume with 145 auctions located in North America, Europe, Asia and Australia. Parent organization: Cox Enterprises Headquarters: Atlanta, Georgia, United States Number of locations: 145 Founded: 1945 Subsidiaries: Manheim Pty Ltd, Manheim Auctions Ltd., SVPs: Patrick Brennan (Marketplace), Jim Williams (Inventory Solutions, Logistics)
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Manheim Employees
Auction Results LLC September 2013 - Present
The Manhattan Auction House December 2009 - Present
Foundation Auctions April 2010 - Present
United Country Real Estate July 2012 - February 2014
Unique Auctioneer January 2007 - 2009
Sterling Auctioneers October 2006 - April 2008
Manheim October 2006 - April 2008
First Bank 2006 - 2008
Skills
Auctions, Auctioneering, Fundraising, Corporate Fundraising, Bilingual-Spanish, Liquidation, International Business, Auto Auctions, Art, Fine Art, Real Estate, Web Design, Web Development, Asset Disposition, Adventure Travel, Public Speaking, Public Relations, Wholesale Sales, Wordpress, Social Media, Luxury Goods, Estate Planning, Real Estate Transactions, International Real..., Web Content Management, Marketing Strategy, Negotiation, International..., Auto, Cold Calling, Real Property, Selling, WordPress, Wholesale, Event Management, Nonprofits, Sales, Asset, Commercial Real Estate, Business Development, REO, Advertising, Management, Mass Communication, Online Marketing, Integrated Marketing, Strategic Planning, Project Management, International Relations, Appraisals
Education
World Wide College of Auctioneering 2013 — 2013
Certified Bilingual Auctioneer, Auctioneering
National Auctioneers Association (NAA) 2012 — 2012
BAS, Benefit Auction Specialist
National Auctioneers Association (NAA) 2012 — 2012
ATS, Auction Technology Specialist
Indiana University Bloomington 2012 — 2014
CAI, Certified Auctioneers Institute, II
New York City Real Estate Institute 2008 — 2009
Real Estate Sales, Real Estate
Murray State University 1998 — 2003
Double BS, Global Studies and International Biology
Town of New Windsor Recreation Department May 2015 - Present
Manheim June 2011 - August 2011
Skills
Retail, Customer Service, Microsoft Office, Public Speaking
Education
Mount Saint Mary College 2015 — 2018
Bachelor of Business Administration (BBA), Finance, General, Junior
SUNY Orange 2011 — 2014
Associate's of Business Administration, Economics
Burke Catholic High School 2005 — 2009
Manheim March 2013 - Present
Eric Mower and Associates September 2011 - February 2013
GeoStrategy Partners February 2011 - May 2011
The Intersect Group December 2010 - February 2011
Infotools - The Coca Cola Company August 2008 - August 2009
Answers & Insights Market Research, Inc. December 2007 - July 2008
Synovate February 2004 - November 2007
Skills
Marketing Research, Strategic Planning, Business Insights, Consumer Insight, Market Research, Marketing Strategy, Customer Insight, Advertising Research, Market Analysis, Consumer Behaviour, Segmentation, Competitive Analysis, Primary Research, Brand Development, B2B, Business Development, Market Intelligence, Ethnography, International Research, Strategy, Marketing, Leadership, Competitive Intelligence, Management, New Business Development
Education
Maastricht School of Management 2000 — 2002
M.B.A., Marketing Management
University of Nicosia 1996 — 2000
Bachelor's Degree, Marketing
UPS Supply Chain Solutions April 2014 - Present
Score For Kids Foundation January 2013 - Present
Sequoyah High School August 2012 - Present
Manheim December 2011 - April 2014
Nationwide Insurance May 2010 - November 2011
State Farm Insurance December 2008 - April 2010
Nichols Land & Investment March 2007 - December 2008
Anthony Evans June 2001 - January 2007
Cox Radio/ WSB-TV May 2004 - August 2004
Skills
Sales Management, Sales, Account Management, Sales Operations, New Business Development, Leadership, Marketing, Business Development, Management, Customer Retention, Training, Recruiting, Marketing Strategy, CRM, Call Center, Customer Satisfaction, Sales Process, Salesforce.com, Insurance, Automotive, Operations Management, Customer Service, Selling, Employee Training, Profit, Direct Sales, B2B, Cold Calling, Team Management, Negotiation, Budgets, Team Building, Strategic Planning, Retail, Human Resources, Pricing, Coaching, Sales Presentations, Market Analysis, Inventory Management, Social Networking, Forecasting, Team Leadership, Business Planning, Purchasing, Time Management, Competitive Analysis, Market Planning, Strategy, Contract Negotiation
Education
The University of Georgia 1999 — 2001
Bachelor, Education
Neosho County Community College 1997 — 1999
Associate Degree, Business Mgmt
BWAY Corporation June 2015 - Present
Gas South February 2015 - June 2015
Manheim March 2009 - March 2014
Manheim March 2004 - March 2009
Turner Broadcasting System February 2003 - February 2004
VNU Business Publications 2001 - 2002
Central Park Capital/Univest Financial Services 1998 - 2002
Skills
Customer Retention, Accounts Receivable, Customer Service, Budgets, Accounts Payable, Account Management, Customer Satisfaction, Forecasting, Team Building, Process Improvement, Sales, Microsoft Office, Training, Purchasing, Leadership, Outlook, Marketing Strategy, Microsoft Excel, Inventory Management, Operations Management, Time Management, Team Leadership, Marketing, Sales Operations, Sales Process, Pricing, Management, Profit, Recruiting, Automotive, Negotiation, Strategic Planning, Sales Management, Human Resources, Analysis, Retail, B2B, Fleet Management, Logistics, Employee Relations, Administration, Interviews
Education
Los Angeles Valley College 1993 — 1995
Broadcasting, English
Los Angeles Pierce College 1981 — 1983
General Ed
Ferguson Wellman Capital Management November 2013 - Present
The Mutual Fund Store September 2006 - October 2013
Manheim 2004 - September 2006
Destination Bride 2003 - 2004
Portland Auto Auction January 2002 - January 2003
North Creek Analytical March 2001 - January 2002
Skills
Microsoft Office, Highly detail oriented, Coordinating Events, High Level Of Accuracy, Deadline Driven, Priority Management, Self-starter, ACT!, Administrative..., Superior Client Service, Office Management, Graphic Design, Financial Reporting, Expenses, Purchasing, Presentation Folders, Adobe Creative Suite, Microsoft CRM, Reynolds & Reynolds, Data Reconciliation, Operational Efficiency, Adaptability, High Sense Of Urgency, Volunteering, Typing, Receptionist Duties, Database Administration, Data Entry, Written Correspondence, Spreadsheets, Websites, Flexibility, Resourceful..., Organizational..., Discretion, Self Management, File Systems, Appointment Scheduling, Calendaring, Non-profits, Improvisation, Outstanding..., Exceptional Listener, Work Well Independently, Teamwork
Education
Portland Community College 1998 — 2013
AA, General Studies
Marylhurst University 2011 — 2012
Humanities/Humanistic Studies
The Art Institute of Portland 2004 — 2005
Apparel Design
Manheim October 2013 - Present
USA Hockey September 2013 - Present
Traffic Management, Inc. September 2012 - April 2013
Avis Budget Group April 2010 - September 2012
Precision Seal Coat June 2003 - April 2010
Young's Incorporated April 2001 - May 2003
Enterprise Rent-A-Car October 1991 - April 2001
Enterprise Rent-A-Car March 1997 - November 1998
Enterprise Rent-A-Car October 1994 - February 1997
Enterprise Rent-A-Car October 1991 - October 1994
Skills
Sales, Budgets, Inventory Management, Coaching, Business Development, Leadership, Marketing, Customer Service, Account Management, Logistics, Sales Operations, Training, Management, Sales Management, Cold Calling, Strategic Planning, Insurance, New Business Development, Customer Satisfaction, Team Building, Sales Process, Human Resources, Customer Retention, B2B, Trade Shows, CRM, Contract Negotiation, Time Management
Education
Menlo College 1986 — 1990
BA, Mass Communication
Judson School 1980 — 1984
HS Diploma, High School
El Rodeo
Treehaven
Manheim February 2010 - Present
5 Diamond Protection August 2009 - November 2009
Accent Marketing/Boost Mobile January 2009 - May 2009
Skills
Sales, Customer Service, Time Management, Negotiation, New Business Development, Social Media, Microsoft Word, Perception, Highly detail oriented, Highly articulate, Music Production, Guitarist, Typing, Consulting, Fitness, Creative Writing, Microsoft Office, Entrepreneurship, Online Marketing, Email Marketing, Outside Sales, Small Business, E-commerce, Retail Sales, Social Networking, Leadership, Public Speaking, Social Media Marketing, Event Planning, Marketing
Education
Mississippi College 1990 — 1995
Bachelor of Science Business Administration, Business/Commerce, General
Langham Creek 1988 — 1990
High School Diploma
Coldwell Banker / NRT LLC June 2012 - Present
Manheim January 2003 - 2012
Oak Lawn Hometown School District 123 2008 - 2011
Skills
Management, Sales, Contract Negotiation, Short Sales, Foreclosures, Investments, Investment Properties, Real Estate Transactions, Commercial Real Estate, Buyer Representation, Sellers, Condos, REO, Negotiation, Real Estate
Education
Governors State University 2003 — 2005
Bachelor's degree, Criminal Justice
Moraine Valley Community College 2001 — 2003
Associate of Science (A.S.), Business
NextGear Capital August 2013 - Present
Manheim June 2011 - August 2013
Manheim July 2010 - June 2011
Automotive Finance Corporation March 2003 - February 2010
AmeriCredit April 2001 - February 2003
Luther Automotive Group October 1997 - December 2000
PRIMUS Automotive Financial Corporation January 1995 - October 1997
Textron Financial October 1989 - January 1995
Skills
Inventory Management, Microsoft Excel, Customer Satisfaction, Credit, Sales, Accounts Receivable, Customer Service, Management, Sales Operations, Analysis, Leadership, Finance, Financial Reporting, Strategy, Account Management, Retail, Team Building
Education
Minnesota State University, Mankato 1979 — 1984
bs, business management, law enforcement
Minnesota State University, Mankato 1979 — 1984
B.S, Business Management & Industrial Relations
Eden Prairie HS 1976 — 1979
Clark County Auto Auction March 2010 - Present
Manheim November 2005 - March 2010
OEC February 2003 - November 2005
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, English, Windows, Research, Outlook, Strategic Planning, Account Management, Customer Retention, Automotive, Inventory Management, Customer Satisfaction, Negotiation, Purchasing, Sales, Retail, Automobile, Sales Operations, Sales Management, Sales Process
Education
Murray State University 1994 — 2000
Graphic Communications Technology, Printing Management
Nationwide Insurance July 2013 - Present
Manheim 2005 - 2013
Franklin Park Conservatory July 2011 - July 2012
Skills
Customer Service, Microsoft Office, Customer Satisfaction, Sales, Customer Retention, Social Media, Marketing, Event Planning, Microsoft Excel, Strategic Planning, Microsoft Word, Public Speaking, PowerPoint
Education
Wright State University 2010 — 2012
Master of Arts (M.A.), Public History
Muskingum College 2004 — 2008
Bachelor of Arts (B.A.), History; Business
Manheim April 2015 - Present
Bridge2 Solutions November 2013 - April 2015
Automated Logic Corporation February 2001 - October 2013
Harland Financial Solution October 1998 - February 2001
Skills
Java, Java Concurrency, Spring MVC, RESTful WebServices, Microsoft SQL Server, Hibernate, Web Services, JavaScript, AngularJS, HTML, BACnet, XML, Spring Framework
Education
Moscow Institute of Physics and Technology (State University) (MIPT) 1987 — 1994
Master's Degree
Greenberg Traurig, LLP May 2015 - July 2015
Martzell & Bickford July 2014 - August 2014
Sutherland Asbill & Brennan LLP May 2014 - June 2014
Kaufman Law, PC October 2012 - May 2013
Friends Of Bobby Jindal May 2011 - August 2011
Catch 228 Oyster Bar & Grill June 2009 - July 2009
Manheim June 2007 - July 2007
Education
Tulane University Law School 2013 — 2016
Doctor of Law (J.D.)
Louisiana State University 2008 — 2012
Bachelor of Arts (B.A.)
Manheim April 2013 - Present
Manheim 2011 - 2013
Manheim February 2010 - January 2011
Manheim August 2008 - February 2010
Manheim March 2007 - July 2008
Skills
Automotive, Customer Satisfaction, Operations Management, Inventory Management, Vehicles, Automobile, Team Building, Customer Service, Management, Process Improvement, Continuous Improvement, Sales, Automotive Aftermarket, Purchasing, Vendor Management, Fleet Management
Education
Nevada State College
Bachelor of Business Administration (B.B.A.)
Arapahoe County Government December 2008 - Present
Manheim March 2005 - March 2008
R Walsh and Associates December 1998 - March 2005
JMAS May 1990 - December 1998
Shades of Blue, Inc. September 1988 - January 1990
Lindsey and Lindsey January 1984 - August 1988
Critical Resources July 1981 - February 1983
Skills
SQL, Software Documentation, Software Development, Databases, SDLC, DB2, Requirements Analysis, RPG, Technical Support, Windows, Microsoft SQL Server, Software Design, IBM iSeries, Database Design, T-SQL, ITIL v3 Foundations..., Single Sign On, LDAP,..., Business Analysis
Education
Metropolitan State College of Denver 1978 — 1983
Bachelor's Degree, Computer Management Science
Micrsoft Database Administration Class
Micrsoft Database Administration Class
Manheim July 2013 - Present
The Washington Examiner August 2011 - June 2013
AOL Patch.com September 2010 - August 2011
The Washington Examiner July 2009 - September 2010
Yellowbook April 2005 - July 2009
Trader Publishing Company February 2000 - April 2004
Skills
Online Advertising, Advertising Sales, Digital Marketing, Public Relations, Advertising, Newspapers, Social Media, Marketing, Sales Management, New Business Development, Direct Sales, Sales, Account Management, Cold Calling, CRM, Lead Generation, Marketing Strategy, Salesforce.com, Digital Media, Social Media Marketing, Sales Presentations, Sales Process, Management, Leadership, Sales Operations, Recruiting, Selling, Contract Negotiation, Online Marketing, Training, SEM, B2B, Email Marketing
Education
Lynchburg College
B.A., English
Survey Research Center May 2015 - Present
Manheim October 2013 - September 2014
Wisconsin Department of Transportation November 2008 - May 2013
SiteOne Services September 2006 - October 2007
McMillin Realty February 2003 - November 2004
john greene, Realtor February 2001 - July 2002
Randy Ems State Farm Insurance November 1999 - February 2001
Will County Circuit Court May 1999 - November 1999
State of Michigan April 1980 - November 1994
Skills
Customer Service, Customer Relations, Problem Solving, Negotiation, Microsoft Office, Word, Excel, Contract Negotiation, Microsoft Word, Microsoft Excel, Event Planning, Process Improvement, Program Management, Management, Sales, Social Media, Team Building, Marketing, Leadership, New Business Development, Marketing Strategy, Strategic Planning
Education
Michigan State University 1976 — 1980
B.A., Criminal Justice, Psychology
Phillip Traylor Auctions & Land January 2010 - Present
ADESA 2001 - Present
ABC Auto Auctions 2001 - Present
Phillip Traylor Auctions & Land 1998 - Present
Prudential Real Estate 1997 - Present
Self-employed May 1992 - Present
Manheim 1992 - Present
Skills
Strategic Planning, Budgets, Sales, Customer Service, Negotiation, Public Speaking, Contract Negotiation, Leadership, Team Building, Marketing, Real Estate, Event Planning, Management
Education
Middle Tennessee State University 1987 — 1991
Bachelor of Applied Science (B.A.Sc.), Agricultural Economics / Finance
Clarksville High School 1984 — 1987
Haskell Law Office November 2014 - June 2015
Bruce & Associates July 2011 - March 2013
Dress Barn January 2009 - June 2011
Manheim August 1989 - March 1995
Florida Auto Auction January 1989 - January 1995
Skills
Customer Service, Microsoft Word, Outlook, Microsoft Office, PowerPoint, Team Building, Inventory Management, Microsoft Excel, Retail, Training, Access, Photoshop, Flash Builder, Employee Relations, Sales, Public Speaking, Management, Event Planning, Strategic Planning, Leadership, Research
Education
Monroe County Community College 2011 — 2015
Associate of Applied Science Degree, Adiministrative Professional, 3.258
Labor Ready April 2015 - Present
Staff Management SMX January 2014 - April 2015
MidFirst Bank August 2012 - March 2013
Techturized, Inc January 2013 - 2013
Manheim May 2006 - March 2012
Skills
Project Management, Account Management, Training, Cross-functional Team..., Management, Microsoft Excel, Process Improvement, Strategic Planning, Outlook, Customer Retention, Microsoft Word, Interpersonal..., Change Management, Analysis, Microsoft Publisher, AS400 system, Problem Solving, Concept Development, Recruiting, Business Analytics, Crisis Management, Program Implementation, Workforce Management, Fieldglass, IQ Navigator, Customer Service, Leadership, Microsoft Office, Public Speaking
Education
Lean Six Sigma - Pursuing
Oklahoma City University Meinders School of Business 2005 — 2010
Bachelor of Business Administration (B.B.A.), International Finance, Marketing
National Taiwan Normal University 2008 — 2009
Chinese Language and Literature, Mandarin Chinese
Manheim-Phoenix April 2012 - Present
Manheim-Indianapolis June 2011 - March 2012
Manheim March 2011 - July 2011
Manheim June 2009 - March 2011
Manheim June 2008 - June 2009
EPM 2000 - 2008
Ford Housing Finance/The Associates 1993 - 2000
Skills
Fleet Management, Vehicles, Sales Process, Trucking, Automobile, Sales, Transportation, Pricing, Customer Retention, Truck, Heavy Equipment, B2B, Business Planning, Product Development, Direct Sales, Team Building, Forecasting, Management, Logistics, Automotive Aftermarket, Inventory Management, Dealer Management, LTL, Market Planning, Online Marketing, Strategic Planning, Retail, Sales Presentations, Customer Service, Auctions, Contract Negotiation, Negotiation, Fleet, Income Statement, Truckload, Parts, Shipping, Key Account Management, Dealers, Salesforce.com, Marketing, Trade Shows, Operations Management, Marketing Strategy
Education
Southwest Missouri State University 1983 — 1985
Eldon High School 1979 — 1983
HUB International April 2006 - Present
Manheim 2003 - 2005
UnitedHealth Group 1999 - 2002
ImaRx Therapeutics 1996 - 1999
Skills
Human Resources, Recruiting, Training, Coaching, Employee Benefits, Employee Relations, Customer Service, COBRA, Team Building, New Hire Orientations, Change Management, Management, HR Consulting, Benefits Administration, Strategic Planning, Insurance
Education
National University 1987 — 1989
MBA, Business Administration
University of Nevada-Reno 1983 — 1986
BS, Accounting
Apria Healthcare April 2012 - Present
Manheim April 2006 - October 2011
422 Sales June 1999 - February 2006
Skills
Bilingual - Spanish, Automotive, Quality Assurance, Distribution Logistics, Delivery Operations, Safety Compliance, Branch Administration, Team Leadership, Collaborative Leadership, Operations Management, Customer Service, Quality Control, Continuous Improvement, Process Improvement, Customer Satisfaction, Highly detail oriented, Root Cause Problem..., Customer Retention, Team Building, Spanish, Sales Operations, Negotiation
Education
Southwest Minnesota State University 1997 — 1999
Bachelor of Science, Business Administration - International Business Concentration
Minnesota West Community and Technical College 1995 — 1997
Associate of Arts (A.A.), Business Administration and Management, General
Ingram Entertainment October 2012 - Present
Remarketing Solutions, LLC August 2009 - May 2011
Manheim February 2005 - August 2009
Nortel Networks June 2000 - February 2005
Skills
Analysis, Auditing, Accounting
Education
Middle Tennessee State University 1997 — 1999
BS, Psychology
Motlow State Community College 1994 — 1996
AS
Opturian Solutions LLC September 2004 - Present
Aon Consulting October 2003 - September 2004
Aon Consulting October 2000 - October 2003
Aon Consulting December 1999 - October 2000
Aon Consulting December 1998 - December 1999
Buck Consultants September 1996 - October 1998
Aucnet USA July 1993 - May 1996
Manheim May 1990 - July 1993
Skills
Copywriting, Project Management, Marketing, Internal Communications, Management, Marketing Communications, Strategic Planning, Content Management, Corporate Communications, Program Management, Proposal Writing, Social Media, Vendor Management, Financial Services, Budgets, Change Management, Research, Marketing Strategy, Editing, Proofreading, Template Design, Quality Control, Proposal System..., Problem Resolution, Proposal/RFP Analysis, Business Process..., Leadership, Strategy, Training, Process Improvement, Consulting, Writing
Education
Mercer University
Business Administration
Dimension Development January 2013 - Present
Manheim 2012 - 2013
John Q Hammons Hotels & Resorts 2007 - 2011
Gaylord Entertainment (ResortQuest International) 2005 - 2007
Hilton Hotels March 2002 - December 2004
Interstate Hotels & Resorts 1996 - 2002
Sheraton Gunter Hotel 1994 - 1996
St. Anthony Hotel (Park Lane Hotels) 1992 - 1994
La Mansion del Rio Hotels 1990 - 1992
Skills
HR Strategy, HR Policies, HR Transformation, Compensation, Benefits, Recruiting, Benefits Administration, Employee Relations, Performance Management, Succession Planning, Talent Acquisition, Talent Management, Union Negotiations, Union Avoidance, Revenue Analysis, Organizational Change, Organizational Design, Employee Benefits, HRIS, AAP, EEO, Process Improvement, Deferred Compensation, Change Management, Personnel Management, Negotiation, Hospitality Management, Human Resources, Applicant Tracking..., Onboarding, PeopleSoft, Workforce Planning, FMLA, Hiring, Employee Engagement, New Hire Orientations, ADP Payroll, Labor Relations, Payroll, Employee Training, Training, College Recruiting, Employee Recognition, Hotels, Employee Handbooks, Management, Interviews, Organizational..., Compensation & Benefit, Employment Law
Education
Central Catholic High School
HS Diploma, College Preparatory
Missouri State University
Business Administration
Texas A&M University-Commerce
Business Administration
JL Beers NE Minneapolis April 2014 - Present
Manheim September 2013 - Present
StageWest Theater Company May 2014 - September 2014
Hennepin Theatre Trust January 2014 - March 2014
Lyric Arts Company of Anoka August 2013 - October 2013
The Straw Hat Players May 2013 - June 2013
The Children's Theatre Company March 2013 - May 2013
Music Theatre Fargo Moorhead February 2013 - February 2013
The Straw Hat Players May 2012 - July 2012
The Straw Hat Players May 2011 - July 2011
Skills
Stage Management, Musical Theatre, Theatrical Production, Performing Arts, Stagecraft, Set Construction, Arts Administration, QLab, ETC Consoles, Data Entry, Customer Service, Bartending
Education
Minnesota State University, Moorhead 2010 — 2013
Bachelor of Arts (B.A.), Theatre/Theater
North Hennepin Community College 2008 — 2010
Associate of Arts (A.A.)
Right Honda November 2010 - Present
Manheim April 2008 - September 2010
Superstition Springs Toyota aka Earnharts Toyota March 1997 - January 2005
Skills
Automotive, Customer Service, Microsoft Office, Microsoft Excel, Negotiation, Continuous Improvement, Team Building, Process Improvement, Purchasing, Budgets, Training, Customer Satisfaction, Process Scheduler, Inventory Management
Education
Mesa Community College 1984 — 1986
Associate's degree, Legal Administrative Assistant/Secretary
Openlane.com June 2011 - Present
Manheim January 2006 - June 2011
Education
Middle Tennessee State University 1997 — 2000
Business
Painting with a Twist-Flower Mound, Tx. April 2010 - Present
Manheim January 2009 - March 2010
Montgomery Consulting March 1995 - March 2010
Education
Louisiana Tech University
BA, Education, Elementary Education, English
ICON plc October 2013 - Present
Rutherford County Chamber of Commerce August 2012 - December 2012
Manheim Auctions May 2006 - April 2012
Manheim May 2006 - November 2010
NowPlayingNashville.com 2010 - 2010
Kroll October 2005 - December 2005
Permanent General November 2002 - October 2005
Permanent General November 2002 - October 2005
Skills
Coaching, Leadership, Performance Management, Access, Training, Employee Relations, Insurance, Customer Service, Process Improvement, Team Building, Leadership Development, Sales, Human Resources, Benefits Administration, Budget, Operations Management, Microsoft Excel, Strategic Planning, Management, Team Leadership, Customer Satisfaction, Budgets, Program Management, Quality Assurance, Logistics, Time Management, Continuous Improvement, Strategy, Customer Retention, New Business Development, Employee Training, Organizational..., Recruiting
Education
Middle Tennessee State University 2007 — 2011
Bachelor's of Science, Organizational Communication
FasTracKids International, LTD September 2009 - July 2014
FasTracKids International, Ltd. April 2009 - July 2009
Manheim August 2006 - April 2008
Tech Write March 2001 - August 2006
Avaya March 2001 - March 2002
Qwest Communications May 2000 - March 2001
Lucent Technologies May 1998 - May 2000
Skills
Microsoft Excel, Photoshop, Animation, ActionScript, HTML, Training, Digital Illustration, Adobe Fireworks, Flash, Adobe Creative Suite, Editing, Troubleshooting, Illustration, Adobe Acrobat, E-Learning, Illustrator, Team Building
Education
Metropolitan State College of Denver 1992 — 1997
Bachelor of Arts (B.A.), English Literature (British and Commonwealth)
Beneficial Bank February 2013 - Present
TD Bank, NA July 2006 - February 2013
Manheim June 1999 - September 2005
Journal Register Company February 1989 - June 1999
Skills
Customer Retention, Sales Management, Marketing Strategy, Marketing, B2B, Account Management, New Business Development, Market Planning, Automotive, Competitive Analysis, Marketing Management, Sales, Business Development, Recruiting, Management, Customer Service, Team Building, Retail Banking
Education
Mercer County Community College 1982 — 1984
Steinert 1978 — 1982
Bill Flannery Automotive October 2014 - Present
Bill Flannery Automotive December 2012 - October 2014
Dent Wizard International March 2012 - December 2012
Dent Wizard International May 2010 - March 2012
Manheim February 2005 - May 2010
Skills
Training, Paint, Marketing Strategy, Sales Process, Sales, Customer Service, Vehicles, Automotive, Customer Satisfaction, Negotiation, New Business Development, Operations Management, Sales Management, Sales Operations, Team Building
Education
Distributor Technical Rep Certification 2014 — 2014
Auto body
PPG Envirobase Certification 2013 — 2013
Autobody/Collision and Repair Technology/Technician
Dupont Refinisher Training 2008 — 2008
Dupont Cromax ® Pro Refinisher Certification, Autobody/Collision and Repair Technology/Technician
Manhattanville College 2001 — 2005
computer science, business management
Manheim February 2014 - Present
Lexus Financial Services November 2002 - February 2014
Toyota Financial Services 2000 - 2002
Toyota Financial Services 1999 - 2000
Toyota Financial Services 1993 - 1999
Skills
Automotive, Sales Management, Customer Satisfaction, New Business Development, Team Building, Sales, Sales Operations, Marketing, Product Development, Customer Service, Sales Process, Account Management, Training, Competitive Analysis, Leadership, Process Improvement, Customer Retention, Negotiation, Credit, Inventory Management, Operations Management, Forecasting, Loans, Automobile, Dealers
Education
Longwood University 1989 — 1993
B.S., Business Administration; Marketing & Management
DealerMatch April 2014 - Present
Manheim July 2007 - April 2014
Humana July 2006 - July 2007
Skills
Customer Support, Training, Help Desk Support, Automobile, Vehicles, Technical Support, Call Centers, Customer Service, Troubleshooting, Customer Retention, Customer Satisfaction, Software Documentation, Quality Assurance, Account Management, Process Improvement, Sales Operations, Sales, Sales Management, Automotive, Sales Process, New Business Development, Team Building
Education
Miami Dade College
Manheim October 2013 - Present
CarMax July 2011 - October 2013
Martin's Food Markets April 2009 - June 2011
Treetop Kids January 2008 - April 2009
Benelogic August 2007 - December 2007
Skills
Microsoft Office, Microsoft Word, Microsoft Excel, Final Cut Pro, FrontPage, PowerPoint, Customer Service
Education
McDaniel College 2003 — 2007
Bachelor of Arts (BA), Communications
Manheim April 2013 - September 2013
The Children's Center June 2006 - August 2012
The Pointe at U of I September 2009 - May 2011
Skills
Marketing Strategy, Leadership, Marketing, Team Leadership, Leadership Development, Business Innovation, Sales, Advertising, Program Management
Education
Morehouse College 2011 — 2014
Bachelor of Business Administration (B.B.A.), Marketing/Marketing Management, General, Graduating Senior
Parkland College 2009 — 2011
Marketing
Mangan Inc. August 2013 - Present
EnteLink Solutions, LLC October 2012 - August 2013
Turnpoint Solutions, LLC January 2009 - October 2012
Various Clients January 2001 - October 2012
Huge, LLC October 2007 - December 2008
ACS Transport Solutions, Inc. January 2007 - September 2007
Coin Data, Inc. October 2005 - January 2007
Manheim Auctions, Inc. May 2004 - September 2005
Manheim 2004 - 2005
Riverdrop Technologies, Inc. 2001 - 2003
Skills
Integration, Software Development, Enterprise Software, SOA, Web Services, Software Engineering, Web Applications, Project Management, Software Project..., Java, Architecture, Requirements Analysis, Agile Methodologies, SDLC, XML, Cloud Computing, Architectures, Microsoft SQL Server, Business Process, Leadership, Management, Scrum, MES, SQL, Enterprise Architecture, Java Enterprise Edition, SCADA, Databases, Business Development, System Architecture, WCF, Solution Architecture, Agile Project Management, IT Strategy, ERP, Business Analysis, Program Management, Legacy Modernization, WCF Services, Software Design, .NET, Analysis, System Deployment, REST, OPC-UA, Unified Automation .Net..., Web Services API, ASP.NET Web API
Education
Mississippi State University 1976 — 1978
MS
Mississippi State University 1972 — 1976
BS
Leland High School
America's Auto Auction April 2015 - Present
Auction Credit March 2015 - Present
Auction Credit January 2014 - February 2015
Black Book March 2012 - January 2014
Black Book January 2012 - March 2012
Manheim April 1995 - September 2011
Manheim Financial Services January 1997 - January 2009
Skills
Sales Management, New Business Development, Profit, Automotive, Sales Process, Customer Satisfaction, Customer Retention, Sales Operations, Pricing, Team Building, Vehicles, B2B, Sales, Forecasting, Selling, Inventory Management, Negotiation, Account Management, Marketing Strategy, Operations Management, Business Planning, Business Development, Competitive Analysis, Income Statement, Budgets, Automotive Aftermarket, Customer Service, Purchasing, Marketing, Leadership, Process Improvement, Management, Cold Calling, Strategy, Product Development, Business Strategy, Fleet Management, Cross-functional Team..., Salesforce.com, Strategic Planning, CRM, P&L Management, Lead Generation, Dealers, Executive Management, Direct Sales, Market Planning, Start-ups, Strategic Partnerships, Automobile
Education
Mercer University 1978 — 1983
BBA, Management
Mercer University - Stetson School of Business and Economics 1978 — 1983
BBA, Management
Hudson Motorcycles April 2013 - Present
Manheim August 2005 - Present
Skills
Automotive, Dealer Management, Vehicles, Purchasing, Customer Service, Automotive Aftermarket, 5S, Automobile, Continuous Improvement, Customer Satisfaction, Parts, Sales Process, Process Improvement, Inventory Management
Education
LaSierra University 2012 — 2013
philanthropy, PR, FR, Network, Speech.
California Automotive and smog Institute 2008 — 2009
BAR Licensed, Advanced Vehicle (Smog) Emission Specialist
Riverside Community College 2003 — 2005
Associate of Science (A.S.), Economics
Los Angeles Trade Technical College
NextGen Healthcare Information Systems January 2012 - Present
Manheim April 2011 - January 2012
3M March 2010 - April 2011
Sparkhound July 2009 - February 2010
Avanade, INC May 2006 - June 2009
H. Wilson Manufacturing Company November 2004 - March 2006
Baton Rouge Police Department October 1991 - November 2003
Skills
XML, .NET, Microsoft SQL Server, SharePoint, WCF, ASP.NET, Project Management, Web Services, IIS, Web Applications, C#, Enterprise Architecture, Integration, TFS, Software Development, HTML, Oracle, LINQ, Visual Studio, Web Development, Architectures, Leadership, Youth Mentoring
Education
Louisiana State University and Agricultural and Mechanical College 1991 — 1995
Bachelor of Science (BS), Criminal Justice
Hyles Anderson Bible College And Seminary 2004 — 2006
Bachelor of Science (BS), Theology
The affordable care adviser October 2013 - Present
LIFE November 2011 - Present
Manheim May 2009 - Present
Education
LIFE
LIBER EDUCATION, LEADERSHIP PERSONALDEVOLPMENT
MSU
BCM
Courtyard by Marriott downtown Greenville March 2010 - Present
Hampton Inn and Suites Greenville-Downtown at RiverPlace July 2008 - March 2010
Manheim September 2003 - April 2007
Manheim May 2003 - September 2003
DMS, Inc. January 2002 - February 2003
Skills
Sales Management, Marketing Strategy, Sales Operations, Sales, Marketing, Leadership, Management, Cold Calling, Trade Shows, Advertising, Hotels, Market Research, Budgets, Negotiation, Event Planning, Hospitality Industry, Customer Service, Event Management, Team Building, Public Relations, Hospitality
Education
Middle Tennessee State University 1997 — 2001
Bachelor's Degree, Social Sciences
Qualifacts June 2011 - Present
Remarketing Solutions, LLC August 2009 - June 2011
Manheim September 2005 - August 2009
Manheim December 2004 - September 2005
Regions Bank March 2002 - October 2004
Manheim January 2001 - February 2002
Skills
Soft Skills, E-Learning, Software Documentation, Budgets, Instructional Design, Training, Performance Management, Organizational..., Leadership Development, Coaching, Team Building, Employee Engagement, Train the Trainer, Adult Learning Theory, E-learning..., E-learning Modules, Customer Service, Human Resources, Management, Leadership, Process Improvement
Education
Middle Tennessee State University 1994 — 1998
Bachelors of Science
LA
LA
TriSure Corporation February 2012 - Present
Eastern North Carolina Chapter of the CPCU Society January 2014 - Present
Carolina Tiger Rescue 2010 - Present
Baas Enterprises, LLC May 2011 - February 2012
MotiveLogic Corporation June 2011 - November 2011
Manheim October 2006 - July 2010
True2Form Collision Repair Centers April 2006 - October 2006
AutoBody America, Inc. September 2002 - April 2006
Ohio Casualty Group April 2002 - September 2002
Ohio Casualty Group November 1998 - April 2002
Skills
Insurance, Property & Casualty..., Claim, Underwriting, Workers Compensation, Strategic Planning, Commercial Insurance, Process Improvement, Team Building, Risk Management, Claims Management, Customer Service, Liability, Project Management, Legal Liability, Operations Management, Sales Management, Leadership, Customer Satisfaction, Management, Employee Benefits, Cross-functional Team..., New Business Development, Strategy, Analysis, Start-ups, CRM, Human Resources, Sales, Executive Management, Coaching, Training, Forecasting, Management Consulting, Budgets, Mergers & Acquisitions, Project Planning, Small Business, SaaS, Finance, Employee Training, Nonprofits, Customer Retention, Public Speaking, Business Intelligence, Time Management, Business Planning, Account Management, Business Development, Negotiation
Education
The American Institute for Chartered Property Casualty Underwriters 1991 — 1995
CPCU, Insurance
Miami University 1976 — 1980
Bachelor of Science, Education
Elavon, Inc. February 2014 - Present
Hire Intellect January 2011 - Present
MSL - Atlanta March 2012 - February 2014
Manheim August 2006 - November 2010
Hire Intellect June 1992 - June 2005
Information America January 1991 - February 1992
KES Irrigations Systems, Inc. August 1988 - January 1991
Meridian Mall 1985 - 1986
Skills
Internal Communications, Change Communications, Human Resources, Strategic Communications, Marketing Communications, Corporate Communications, Advertising, CRM, Employee Engagement, Marketing, Media Relations, Strategy, Crisis Communications
Education
Michigan State University
MBA, Marketing & Brand Management
Valente Auction Solutions, LLC February 2011 - Present
Old Feed Mill Auctions September 2001 - May 2011
Manheim September 2008 - February 2011
Manheim May 2003 - September 2008
Delta Tau Delta Fraternity May 2007 - May 2008
Skills
Microsoft Office, PowerPoint, Data Analysis, Auctions, Microsoft Excel, Research, Marketing, Social Media, Event Planning, Public Speaking
Education
Moravian College 2003 — 2007
Bachelor of Arts, History
Hawkins Lease Service, Inc. July 2013 - Present
Navistar Inc December 2011 - March 2012
IAP Worldwide Services May 2011 - December 2011
Trinity Auto Sales November 2007 - May 2011
Kool Kutz Hair Salon November 2003 - August 2010
ManTech October 2009 - May 2010
KBR, Inc. February 2009 - August 2009
ADESA March 2006 - March 2007
Manheim March 2005 - March 2006
Al's Auto Repair January 1987 - May 2003
Skills
Team Leadership, Management, Process Improvement, Supply Chain Management, Team Building, Operations Management, Security Clearance, Program Management, Logistics, Automotive, Contract Management, Cross-functional Team..., Customer Satisfaction, Budgets, Quality Assurance, Strategy, Customer Service, Inspection, Leadership, Six Sigma
Education
MiraCosta College 1979 — 1981
Vocational Certificate
El Camino High school 1974 — 1978
Diploma
Brilliant Physical Health April 2012 - Present
Independent 2011 - Present
Sarris Candies 2011 - 2012
Manheim 2010 - August 2011
Manheim 2009 - 2010
Manheim 2006 - 2010
Skills
Social Media Marketing, Customer Relations, Public Relations, Social Media, Account Management, Customer Service, Public Speaking, Customer Retention, Leadership, Social Networking, Team Building, Sales, B2B, Marketing, Sales Management, Coaching, Project Management, Event Management, Event Planning
Education
Miami University
Management Information Systems, General
Manheim February 2012 - Present
ADESA May 2007 - February 2012
Skills
Sales Management, Continuous Improvement, Vehicles, Operations Management, New Business Development, Negotiation, Manufacturing, Team Building, Customer Satisfaction, Product Development, Automobile, Customer Service, Profit, Strategic Planning, Inventory Management, Sales, Business Strategy, Management
Education
Missouri Baptist School of Nursing 1996 — 1998
RN, Registered Nursing/Registered Nurse
Louisiana State University 1992 — 1996
Bachelor of Science (B.S.), Kinesiology and Exercise Science
Manheim January 2006 - Present
Skills
Sales, Sales Operations, Account Management, Customer Satisfaction, Automotive, B2B, Inventory Management, Profit, Vehicles, Customer Retention, Automobile, Sales Process, Dealer Management, Dealers, Automotive Aftermarket, Sales Management
Education
University of Phoenix 2006 — 2009
Bachelor of Arts (B.A.), Business, Management, Marketing, and Related Support Services
Miami University 1995 — 1998
Ross Stores, Inc. February 2011 - Present
Nike October 2010 - January 2011
Manheim December 2007 - June 2008
Skills
Highly proficient in..., California Guard Card, Great communications..., Commitment to Customer..., Easily Adaptable, Great leadership skills, Sports Coaching, Higher Education, efficient, Order Fulfillment, Work Orders, Supply Ordering, General Administrative..., Loss Prevention, Asset Protection, Fire Safety, Distribution safety and..., Shipping, Front Office Support, Front Office, Cashiering, Stock Management, Customer Service, Communication, Leadership, Physical Security, Retail, Sales, Inventory Control, Inventory Management, Organized Retail Crime, Profit, Security, Training, Visual Merchandising
Education
Strayer University-Georgia 2010 — 2014
Associate of Arts (AA), General Studies
Mt. San Jacinto Community College District 2006 — 2007
TradeRev USA/ Adesa November 2014 - Present
Dell June 2013 - November 2014
Dell 2013 - 2013
US Health Group July 2012 - October 2012
Openlane June 2011 - January 2012
US Health Group 2012 - 2012
Manheim February 2010 - June 2011
OVE.com August 2008 - August 2010
Manheim January 2006 - August 2008
Skills
Salesforce.com, Customer Relations, Customer Service, Negotiation, Excel, Team Building, Automotive, Microsoft Office, Strategic Planning, Process Improvement, Windows, HTML, Account Management, New Business Development, Consultative Selling, Cold Calling, Process Development, CSS, B2B, Word, Selling, PowerPoint, Problem Solving, Solution Selling, JavaScript, Inventory Management, Direct Sales, Social Media, Java, Customer Satisfaction, Recruiting, Sales Operations, Microsoft Excel, Sales Presentations, Customer Retention
Education
Middle Tennessee State University 1997 — 2000
Lebanon High School 1993 — 1997
High Honors Diploma, Business, Management, Marketing, and Related Support Services
Volunteer State University
Cox Automotive -- Manheim November 2012 - Present
Manheim April 2009 - November 2012
Manheim April 2007 - April 2009
Manheim New Orleans November 2004 - April 2007
Skills
Sales, Call Center, Automotive, Customer Retention, Automobile, Customer Satisfaction, Vehicles, Sales Process, Sales Operations, B2B, Account Management, Sales Management, Pricing, New Business Development, CRM, Relationship Management, Market Analysis, Marketing Strategy, Forecasting, Marketing, Automotive Aftermarket, Cross-functional Team..., Customer Service, Dealers, Key Account Management, Leadership, Management, Marketing Management, Market Planning, Negotiation, P, Operations Management, Process Improvement, Sales Presentations, Salesforce.com, Selling, Strategic Planning, Team Building, Team Leadership, Auctions, Business Planning, Call Centers, Cold Calling, Competitive Analysis, Direct Sales, Inventory Management, Strategy
Education
Louisiana State University 1985 — 1989
BA, Journalism
Academy of the Sacred Heart High School 1979 — 1983
Manheim September 2008 - Present
Skills
Leadership Development, Employee Engagement, Performance Management, Workforce Planning, Succession Planning, Talent Management, Leadership, Benefits Administration, Talent Acquisition, Employee Relations, Onboarding, Deferred Compensation, HRIS, Organizational..., Personnel Management, Human Resources, Employee Benefits, Organizational Design, HR Policies, Employee Training, Organizational..., Labor Relations, Executive Coaching, FMLA, New Hire Orientations, Recruiting, PeopleSoft, Training, Performance Appraisal, College Recruiting, Career Development, Hiring, HR Consulting, Training Delivery, Team Building
Education
Michigan State University 1978 — 1982
BA Personnel Management, Business
Howell High School
North Ridge Restoration, LLC October 2014 - Present
North Ridge Restoration July 2008 - October 2014
Manheim September 2007 - June 2008
DRS Technologies April 2005 - August 2007
DRS Technologies July 2004 - April 2005
DRS Technologies May 2003 - July 2004
DRS Technologies August 2002 - May 2003
Houston County Collection Bureau 2000 - 2002
Skills
Process Improvement, Microsoft Office, Training, Microsoft Excel, Team Building, Team Leadership, Windows 7, Access, Software Documentation, Servers, Strategic Planning, Active Directory, Accounts Payable, Budgets, Accounting, Contract Negotiation, Microsoft Word, Human Resources, Analysis, Invoicing, Administration, Accounts Receivable, Purchasing, General Ledger
Education
Middle Georgia State University 1999 — 2006
BS, Business & Information Technology
Dean Sellers Ford December 2012 - September 2014
Manheim July 2012 - December 2012
Waste Management Healthcare Solutions December 2011 - July 2012
Dean Sellers Ford January 2009 - June 2011
Skills
Automobile, Automotive, Vehicles, Customer Satisfaction, Automotive Aftermarket, Fleet Management, Customer Retention, Profit, Parts, Warranty, Dealers, Inventory Management, Purchasing, Customer Service, Process Improvement, Sales Process, Process Scheduler
Education
Roseville High School 1999 — 2001
High School Diploma
Macomb Community College
Manheim August 2011 - Present
Fifth Third Processing Solutions September 2010 - July 2011
Enterprise Rent-A-Car June 2004 - August 2010
Skills
Sales, CRM, Management, Profit, Sales Management, Sales Process, Customer Satisfaction, Automotive, Account Management, Customer Retention, Cold Calling, Vehicles, Sales Operations, Forecasting, New Business Development, Fleet Management, B2B, Team Building, Customer Service, Selling, Coaching, Building Relationships, Employee Training, Salesforce.com, Training, Team Leadership, Outside Sales, Wholesale, Dealer Management, Time Management, Pricing, Direct Sales, Leadership, Sales Presentations
Education
Southern Illinois University, Edwardsville 2001 — 2004
BS, Finance
McKendree University 1999 — 2001
Accounting
GAAC/National Bank of Kansas City June 2007 - December 2008
Manheim January 2001 - June 2007
Education
Midland University 1981 — 1982
Business and Arts
Assurant Solutions October 2012 - Present
Horizix Corporation April 2005 - Present
Turner Broadcasting April 2012 - October 2012
Georgia Department of Revenue September 2008 - April 2012
Manheim April 2006 - August 2008
Delta Technology August 1998 - April 2006
Lockheed Martin - Ocean Radar and Sensor Systems June 1994 - August 1998
Education
Syracuse University 1994 — 1997
MS, Computer Engineering
Morgan State University 1989 — 1994
BS, Electrical Engineering
Canusa Paper & Packaging November 2011 - Present
Stevenson University January 2015 - Present
ITT Technical Institute June 2014 - Present
Nucletron an Elekta Company May 2011 - November 2011
Manheim November 2009 - May 2011
Learn It Systems October 2008 - November 2009
Berman Goldman & Ribakow LLP July 2007 - October 2008
Freed Maxick & Battaglia, CPAs October 2006 - July 2007
Skills
Fixed Assets, Accounting, Auditing, Tax, Accounts Payable, Accounts Receivable, Financial Reporting, Cash Flow Forecasting, QuickBooks, Financial Analysis, Financial Audits, Hyperion Enterprise, Managerial Finance, Financial Modeling, Concur, Tax Preparation, Expenses, Finance, Payroll, Corporate Finance, Financial Accounting, Capital Budgeting, JD Edwards, Budgets, Journal Entries, Financial Management, Financial Control, Financials, International Accounting, Small Business..., Revenue Forecasting, Budgeting, Budget Preparation, Budget Tracking, Oracle Reports, Executive Reporting, Reporting & Analysis, Hyperion, Oracle, Microsoft Dynamics, Lacerte, Compliance Audits, Expense Control, Expense Reduction, Expense Budgeting, International Business, Acquisition Integration, MAS500
Education
Penn State University 2012 — 2014
Master of Science (MS), Finance
Loyola University Maryland 2009 — 2011
MBA, Management, Magna Cum Laude
Niagara University 2003 — 2007
B.B.A., Accounting & Finance, Summa Cum Laude
Adirondack Central School 1999 — 2003
Regents Diploma, General, Top 10%
Tennessee Army National Guard July 2007 - Present
ToneMessiah Productions August 2005 - Present
US Army March 1992 - Present
Manheim July 1996 - August 2005
Skills
Routing, Switching, Cisco VoIP, Cisco Call Manager, Solarwinds, Wireless Networking, Windows Server, VMware, Cisco Identity Services..., Information Security, Backup & Recovery..., Firewalls, Managed Print Services, Document Management, Email Management, Leadership, Military Experience, DoD Top Secret Clearance, Network Security, Active Directory, Pro Tools, Guitar
Education
Nashville State Community College 2005 — 2006
Music Technology
Vanderbilt University 2000 — 2000
MCSE, Advanced Networking
Mississippi State University 1982 — 1983
Communications
Wiser Company, LLC September 2002 - March 2015
Manheim September 1991 - February 2001
Skills
Applicant Tracking..., Technical Recruiting, Internet Recruiting, Access, Talent Acquisition, Sourcing, Employee Relations, SharePoint, Human Resources, Active DoD Top Secret..., JPAS, Receptionist Duties, Administrative Office..., GIS, Government, Onboarding, Program Management, Interviews, Security Clearance, Benefits Administration, Analysis, College Recruiting, Government Contracting, Security, Project Management, DoD, Top Secret, National Security, Information Assurance, Defense, Military, Leadership, Proposal Writing, Army, Military Operations, Process Improvement, Technical Writing, Military Training, Organizational..., Project Planning, Information Technology, Command, Data Collection
Education
Middle Tennessee State University 1984 — 1988
B.S., Business
Beech High School
Hendersonville High School
Diploma
Middle Tennessee State University
B.S. Business Administration
Cox Automotive Inc. January 2013 - Present
Manheim October 2011 - December 2012
Delta Air Lines September 2010 - September 2011
Delta Air Lines, Inc March 2008 - September 2010
Delta Air Lines May 2006 - February 2008
Delta Air Lines January 2004 - May 2006
Digitas September 1998 - December 2003
Boston University School of Public Health December 1996 - September 1998
Skills
Market Research, Segmentation, Customer Analysis, Customer Insight, Predictive Modeling, Performance Dashboards, Marketing Strategy, Product Marketing, Web Analytics, Management
Education
Louisiana State University Health Sciences Center 1992 — 1996
Ph.D., Genetics, Statistics
Manheim June 1994 - Present
Education
Mercer University
Bachelor of Business Administration (B.B.A.), Marketing/Marketing Management, General
Manheim May 2011 - Present
UNI-Select USA September 2009 - September 2015
JK Group, Inc August 2008 - September 2009
Skills
Customer Service, Customer Satisfaction, Customer Relations, Automotive, Sales, Wholesale, Up-selling, Account Management, Negotiation, Time Management, Client Relations, At Multitasking, Automotive Sales
Education
William Paterson University of New Jersey 2009 — 2011
Bachelor's degree, Public Relations, Advertising, and Applied Communication
Mercer County Community College 2005 — 2009
Business Administration and Management, General
412Agile February 2015 - Present
Manheim March 2015 - June 2015
Magenic August 2014 - March 2015
The Home Depot May 2014 - August 2014
InnerCircle development February 2014 - April 2014
The Weather Channel November 2012 - February 2014
The Home Depot / HomeDepot.com March 2010 - October 2012
Macy's Systems and Technology March 2007 - March 2010
Suntrust Bank February 2005 - October 2005
SunTrust Bank February 2004 - February 2005
Skills
Vendor Management, SDLC, PMP, Business Analysis, Visio, Process Improvement, Project Management, Program Management, MS Project, PMO, SharePoint, Software Project..., Requirements Analysis, Business Process..., Cross-functional Team..., Agile Methodologies, Leadership, Business Process, Disaster Recovery, Management, Software Documentation, Team Leadership, Scrum, Team Building, Mobile Devices, Integration, Access, Project Portfolio..., Agile Project Management, Business Intelligence, Resource Management
Education
Keller Graduate School of Management of DeVry University 2003 — 2008
MPM, Master of Project Management
Adelphi University 1999 — 2001
Bachelor of Science (B.S.), Management and Communication
Nassau Community College 1994 — 1997
Associates, Liberal Arts
Baldwin Senior High
Baldwin Senior High
Biener Audi April 2015 - Present
Manheim March 2012 - September 2013
Audi of Huntington January 2011 - March 2012
Guitar Relics of N.Y Inc. January 2001 - January 2011
Biener Audi August 2000 - August 2003
Sportique Jaguar Porsche July 1998 - August 1999
Saturn of Hempstead February 1991 - June 1998
Honda City November 1988 - February 1991
Legend Volkswagen January 1988 - November 1989
The Ultimate Source February 1986 - November 1988
Skills
East Coast Techinical..., BMW DRIVERS SCHOOL..., Automotive, Automobile, Profit, Vehicles, Customer Satisfaction, Sales Management, Automotive Aftermarket, Customer Retention, New Business Development, Sales Process, Negotiation, Sales, Customer Service, Auctions, Retail, Marketing Strategy, Team Building, Inventory Management, Online Advertising, Parts, Reynolds & Reynolds, Sales Operations, Wholesale, Dealers, Salesforce.com, Purchasing, Marketing, Forecasting, Strategic Planning, Selling, Reynolds, Pricing, Management, Product Development, Market Planning, Business Development, Leadership, Advertising, B2B, Account Management, Cold Calling, E-commerce, Competitive Analysis, Direct Sales, Online Marketing, Business Planning, Automotive Repair, Operations Management
Education
G.M. Technical School Tarrytown,N.Y. 1984 — 1989
Specialized Electronics Training., G.M.
Nassau Community College 1977 — 1982
Bachelor's Degree, Business Administration, Management and Operations, 3.89
Aaron Carlson Design Office AdministratorASI Systems IncFebruary 2014 - May 2015
SAC Federal Credit Union January 2012 - January 2013
Manheim January 2010 - January 2012
Skills
Accounting, Accounts Payable, Payroll, Customer Service, Accounts Receivable, Account Reconciliation, QuickBooks, Microsoft Excel, Bookkeeping, General Ledger
Education
Metropolitan Community College
Office Management and Supervision
University of Nebraska-Lincoln
Spanish Language and Literature
Manheim January 2015 - Present
Manheim January 2015 - Present
Community Toyota December 2013 - January 2015
Deeter Mazda June 2011 - December 2013
Monument Chevrolet September 2009 - June 2011
Anon Solutions May 2007 - August 2009
Skills
Following Up, Time Management, Microsoft CRM, Microsoft Excel, SAP, Team Building, Customer Service, Management, Outlook, Sales Operations, Microsoft Word, Account Management, PowerPoint, Microsoft Office, Fashion, Project Management, Cold Calling, Sales, Sales Management, B2B, Sales Process, Team Leadership, Negotiation, New Business Development, Leadership, Retail, Social Media, Customer Retention, Social Media Marketing, Inventory Management, Public Relations, Event Planning, Social Networking, Training, Service Writing, Maintenance & Repair, Automotive Repair, Purchase Orders, Contractual Agreements, Invoicing, Automotive Aftermarket, Strategic Planning, Marketing Strategy, Public Speaking, Business Strategy, Event Management, Research, CRM, Business Development, Process Improvement
Education
Mercer University - Stetson School of Business and Economics 2004 — 2007
Bachelor’s Degree, Business Administration and Management, General, 3.6
Milgard Windows & Doors June 2015 - Present
Solatube International, Inc. February 2015 - April 2015
Hay House, Inc. July 2014 - February 2015
Teamwork Athletic Apparel July 2013 - July 2014
Great Call / Jitterbug October 2010 - January 2013
Mitchell International 2013 - 2013
Manheim California April 2010 - October 2010
AT&T February 2008 - March 2010
AT&T September 2007 - February 2008
Manheim October 2006 - September 2007
Skills
Telecommunications, Direct Sales, Sales, Account Management, Sales Operations, Call Center, Solution Selling, Sales Management, Team Building, Customer Service, Call Centers, Cross-functional Team..., Cold Calling, Customer Retention, Managed Services, Selling, VoIP, Team Leadership, B2B, CRM, Coaching, Human Resources, Customer Experience, Customer Satisfaction, Marketing, Negotiation, Lead Generation, New Business Development, Pricing, Project Planning, Sales Presentations, Strategic Partnerships, Sales Process, Training, Leadership, Management
Education
University of Illinois Springfield 1997 — 1999
B.A. Degree, Management
Murray State University 1991 — 1997
International Business
Infor May 2012 - Present
Manheim February 2011 - May 2012
TEXTRON FINANCIAL CORPORATION April 2010 - December 2010
Textron Financial September 2001 - December 2010
Textron Financial Corporation January 2009 - April 2010
Textron Financial Corporation September 2001 - December 2008
Textron Financial Corporation January 2001 - January 2002
Bank of North Georgia February 2000 - September 2001
Bank of North Georgia January 2000 - January 2001
Conseco Finance Servicing Corp December 1997 - February 2000
Skills
Finance, Financial Analysis, Credit, Loans, Portfolio Management, Credit Analysis, Management, Analysis, Training, Sales, Accounting, Mortgage Lending, Asset Management, Underwriting, Account Reconciliation, Operations Management, Customer Service
Education
Louisiana State University 1985 — 1989
Bachelor of Science, Finance
Gamers Xperience April 2012 - Present
Manheim November 2012 - Present
Skylight Financial a NetSpend company July 2007 - March 2012
Skylight Financial December 2005 - July 2007
Risk Management Alternatives January 2005 - December 2005
PRC, LLC July 1998 - November 2004
Skills
Training, Recruiting, Call Center, Payroll, Call Centers, Hiring, Management, Microsoft Office, Data Management, Team Building, Coaching, Policy, Employee Benefits, Compliance, Team Leadership, Human Resources, Data Analysis, Leadership, Program Management, Customer Service, Social Media, Social Media Marketing
Education
Miami Dade College
Associates of science, Chemistry
SmartLinx Solutions July 2014 - Present
Ceridian Dayforce April 2013 - June 2014
Ceridian July 2012 - April 2013
Ceridian April 2008 - July 2012
Ceridian December 2005 - April 2008
Manheim November 2002 - December 2005
Skills
Customer Service, Databases, Microsoft Office, Clerical Skills, Documentations, Supervision, Teamwork, FPC, Payroll, Microsoft SQL Server, HTML, Visual Basic, Programming, Project Management, Project Planning, Employee Training, Training Delivery, Technical Writing, Technical Support, XML, Human Resources, Training, Process Improvement, Employee Benefits, SQL, Time Management, Ceridian, HRIS, Benefits Administration, Time, Workforce Management, Software Implementation, 401k, Onboarding, Deferred Compensation, Windows, Microsoft Excel, Outlook, Payroll Taxes, Software Documentation, Employee Relations, FMLA, Performance Management, COBRA, Recruiting, Call Centers, HR Policies, SharePoint, Payroll Services, Business Analysis
Education
Mercer County Community College 2003 — 2011
Associate in Applied Science, Business Management and Software Applications, 3.01
Pinellas Park High School 1998 — 2001
Manheim July 2015 - Present
Manheim January 2005 - June 2015
Skills
Sales, Customer Retention, Sales Management, Sales Process, Account Management, Automotive, Pricing, Inventory Management, Sales Operations, Automobile, Team Building
Education
Moraine Valley Community College 2005 — 2007
N/A, Criminal Justice and Corrections and Physcology, A
Moraine Valley Community College 2005 — 2007
N/A, Criminal Justice/Police Science, 3.8 GPA
Auction Broadcasting Company January 2014 - March 2015
DealerTrack, Inc. September 2011 - January 2013
Manheim Financial Services January 2009 - November 2010
Manheim 2002 - December 2008
First American Fastrac Systems, Inc. 1999 - 2001
Auto Wax Company, Inc 1996 - 1999
Volvo Finance 1987 - 1996
Skills
Remarketing, Vehicles, Wholesale, Strategic Planning, Sales Management, New Business Development, Account Management, Team Building, Customer Relations, Process Improvement, Product Development, Inventory Management, Retail, Problem Solving, Logistics, Marketing Strategy, Automotive, Business Process..., Team Management, Auctions, Coaching, Change Management, Automobile, Marketing, Business Development, CRM, Sales Operations, Management, Sales, P&L Management, Leadership, Customer Retention, Sales Process, Customer Satisfaction, Pricing, B2B, Profit, Forecasting, Operations Management, Business Planning, Competitive Analysis, Cross-functional Team..., Negotiation, Automotive Aftermarket, Strategy, Key Account Management, Call Centers, Purchasing, Business Strategy, Product Management
Education
Louisiana State University and Agricultural and Mechanical College 1979 — 1983
Bachelor of Science (BS), Business Administration and Management, General
Cox Communications October 2012 - Present
Manheim May 2006 - October 2012
Manheim June 2003 - May 2006
Manheim Interactive December 2000 - June 2003
Cox Enterprises April 1998 - December 2000
Gannett February 1994 - April 1998
Skills
Accounting, Financial Analysis, Department Budgeting, P&L Forecasting, Management, Month End Close, General Ledger, Essbase, Oracle, Microsoft Excel
Education
Mercer University 2002 — 2005
Master of Business Administration (M.B.A.), Finance, General
Norfolk State University 1989 — 1993
Bachelor of Arts (BA), Accounting
Manheim February 2010 - Present
Remarketing Solutions October 2001 - November 2009
Remarketing Solutions 1997 - 2001
ADT TRUCK AND EQUIPMENT AUCTIONS, INC January 1992 - 1997
Anglo American Auto Auctions January 1988 - January 1992
ANGLO AMERICAN AUTO AUCTIONS, INC 1983 - 1988
Skills
Automotive, Auctions, Vehicles, Leadership, Customer Service, Customer Satisfaction, CRM, Payroll, Marketing, Sales, Profit, Automobile, Customer Retention, Business Process, Banking, Inventory Management, Microsoft Office, Human Resources, Operations Management, Process Improvement, Forecasting, Team Building, Automotive Aftermarket
Education
Middle Tennessee State University
Accounting
Manheim June 2000 - Present
Manheim (Division of Cox Enterprises) 2000 - Present
Inspection Solution 2006 - November 2007
Education
Middle Tennessee State University 1998 — 2004
HCA February 2002 - Present
HCA Healthcare 2002 - Present
Manheim July 2001 - February 2002
ADT Automotive November 1997 - July 2001
Micro Craft, Inc. September 1995 - November 1997
Micro Craft, Inc April 1995 - September 1995
OAO Corporation November 1992 - September 1995
Skills
Essbase, Data Warehousing, Teradata, Business Intelligence, Data Modeling, ETL, SSIS, Informatica, DB2, Microsoft SQL Server, Requirements Analysis, SQL, SDLC, Business Analysis, Visio, Database Design, Oracle, Data Integration, Business Objects, Integration, Software Development, QlikView, QlikView Development, Visual Basic, .NET, Systems Analysis, T-SQL, SharePoint, SSRS, OLAP, Microstrategy, Java, Erwin, Databases, Database Administration, Data Warehouse..., Cognos, Access
Education
University of Tennessee Space Institute 1993 — 1997
Master of Science, Computer Science
Middle Tennessee State University 1990 — 1992
Bachelor of Science, Computer Science
Columbia State Community College 1988 — 1990
Associate of Science, Information Systems
The Rainmaker Group January 2011 - Present
Manheim Technology January 2009 - November 2010
Manheim May 2006 - January 2009
Manheim May 2004 - May 2006
Manheim February 2001 - May 2004
Leisure Time Technology May 1999 - February 2001
Skills
Web Design, User Interface Design, User Experience, User Interface, Testing, Quality Assurance, QTP, Scrum, Software Quality..., Web Services, SQL, Agile Methodologies, Software Development, Quality Center, Databases, SoapUI, Microsoft SQL Server, Visio, Agile Project Management, User Experience Design, CSS, HTML, Front-end Coding, Agile, Test Cases, Test Director, Regression, Test Automation, Test Planning, System Testing, Web Applications, Integration Testing, SDLC, XML, SQL Server, .NET, Windows, C#, Automation, WinRunner, Regression Testing, User Acceptance Testing, LoadRunner, Manual Testing, Unix, Waterfall, SOAP
Education
Mercer University 1995 — 1999
BS, Industrial Engineering
ABRA Auto Body & Glass January 2014 - Present
Zero Risk Recon LLC September 2013 - December 2013
Manheim (Division of Cox Enterprises) July 2012 - September 2013
Manheim September 2006 - June 2012
Manheim September 2004 - October 2006
ABRA Auto Body & Glass August 2000 - September 2004
Nationwide Insurance November 1999 - August 2000
Windsor Group/Atlanta Casualty Insurance September 1993 - September 1999
Nationwide Insurance January 1989 - September 1993
Skills
Account Management, Product Management, Automotive, Automobile, Automotive Aftermarket, Vehicles, Customer Satisfaction, Profit, Continuous Improvement, Operations Management, Process Improvement, Quality Management, Fleet Management, Team Building, Purchasing, Sales Management, Team Leadership, Wholesale, B2B, New Business Development, Sales Operations, Leadership, Sales Process, Training, Customer Retention, Management, Sales, Business Development, Strategic Planning, Program Management, Selling, Pricing, Change Management, Dealer Management, Inventory Management, Forecasting, Parts, Cold Calling, Business Planning, Dealers, Negotiation, Direct Sales, P&L Management, P&L, Competitive Analysis, Gross Profit, Cross-functional Team..., CRM, Customer Experience, Salesforce.com
Education
Louisiana Tech University 1983 — 1987
BA, Pre Law
Louisiana Tech University
Bachelor of Arts (B.A.), Pre-Law Studies
Manheim AS400 Systems EngineerSolarcom1997 - 1999
IBM iSeries Support Center August 1996 - September 1998
Skills
Linux, Automotive, Agile Methodologies, IBM iSeries, RPG, Unix, AS400 system, Visio, SQL, SDLC, Vendor Management, Process Improvement, VMware, Software Development, Servers, Disaster Recovery
Education
Mercer University
Deloitte September 2015 - Present
Georgia Institute of Technology August 2014 - May 2015
Manheim June 2014 - August 2014
Georgia Institute of Technology August 2013 - May 2014
Cipher Dynamics IT Services Pvt Ltd July 2011 - July 2013
Cellucom Group December 2007 - June 2011
Skills
Microsoft SQL Server, ERP, SSRS, Business Process, Integration, E-commerce, XML, JavaScript, Microsoft Dynamics, Crystal Reports, SQL, Business Intelligence, Business Analysis, CRM, IT Strategy, Project Management, Consulting, Analysis, Management, Requirements Analysis
Education
Georgia Institute of Technology - Georgia Tech College of Management 2013 — 2015
Master of Business Administration (M.B.A.), Strategy and Operations
The Ohio State University 2005 — 2007
Bachelor of Science (BS), Computer Science and Engineering
The Ohio State University 2005 — 2007
B.S, Computer Science and Engineering
Manipal Academy of Higher Education 2003 — 2005
Manheim, Cox Automotive January 2011 - Present
Manheim 2009 - February 2011
The Home Depot 2005 - 2009
Lane Company 2004 - 2005
GMAC-RFC 1999 - 2002
TCF Bank 1996 - 1999
Skills
Employee Relations, Onboarding, Succession Planning, Performance Management, Talent Management, Employee Engagement, Talent Acquisition, Deferred Compensation, HRIS, Employee Benefits, Human Resources, Organizational..., Workforce Planning, Leadership Development, Organizational..., Recruiting, Employment Law, Strategic Planning, Labor Relations
Education
Monmouth College
Remarketing Solutions, LLC August 2009 - Present
Manheim October 2007 - Present
Manheim September 2006 - 2007
Manheim September 2005 - August 2006
Education
Middle Tennessee State University 1994 — 1998
Company Confidential August 2013 - Present
Esquire Solutions December 2011 - May 2013
Atlanta Housing Authority February 2008 - October 2011
MARTA Police Department March 2007 - December 2007
Manheim December 2003 - December 2006
HR Solutions May 2003 - December 2003
Serologicals Corporation November 2000 - January 2003
Skills
Performance Management, HR Consulting, Employee Relations, Talent Acquisition, Onboarding, Applicant Tracking..., HRIS, Recruiting, Human Resources, Talent Management, HR Policies, Deferred Compensation, Succession Planning, Training, Management, Leadership Development, Payroll, System Administration, Strategic Planning, ADP Payroll, New Hire Orientations, Employee Benefits, Interviews, Personnel Management, Employment Law, Workforce Planning, Benefits Administration, Sourcing, Temporary Placement, FMLA, Job Descriptions, Leadership, Career Development, Policy, Conflict Resolution, College Recruiting, Job Analysis, Coaching, PeopleSoft, EEO, Background Checks, Labor Relations, Hiring, Taleo, Internet Recruiting, Exit Interviews, Legal Compliance, Grievances, EEOC, Administration
Education
National-Louis University 2001 — 2004
Bachelor of Science, Business Management
Manheim June 2010 - Present
Print Advertising - Automotive January 1990 - April 2010
Education
Marywood University
Manheim July 2015 - Present
Gannett Wisconsin Media April 2015 - July 2015
Gannett Wisconsin Media August 2013 - April 2015
The Automotive Broadcasting Network January 2013 - April 2013
David Humphrey Consulting 2011 - 2013
ProspectEngage November 2010 - September 2012
Cars.com December 2009 - August 2010
AutoTrader.com January 2005 - June 2009
Middleton Ford March 2000 - June 2003
Skills
Online Advertising, Advertising, Sales, Email Marketing, New Business Development, B2B, Business Development, Media Buying, Project Management, Sales Management, Advertising Sales, Account Management, Mobile Advertising, Cold Calling, SEM, Digital Marketing, Salesforce.com, Automotive, Online Marketing, Sales Process, Customer Retention, E-commerce, Lead Generation, CRM, SEO, Mobile Marketing, Digital Media, Sales Presentations, PPC, Marketing Strategy, Digital Strategy, Online Reputation...
Education
Madison Area Technical College 1986 — 1988
Woodland Toyota & Scion March 2015 - August 2015
KIA de Lasalle May 2014 - March 2015
Kia Lasalle December 2013 - March 2015
Manheim September 2013 - February 2014
Ford Motor Company December 2012 - October 2013
AUTO GROUPE LASALLE April 2013 - August 2013
Prestige Hyundai June 2011 - December 2012
Hyundai Preasige 2010 - 2012
TELUS June 2006 - June 2010
Skills
Sales Management, Automotive, Customer Satisfaction, Marketing Strategy, Customer Retention, New Business Development, Strategic Planning, Team Building, Negotiation, Sales Process, Business Strategy, Sales Operations, Ford, Aston Martin, Muscle Cars, Auto Shows, Makes & Models, Sales, Market Analysis, Sales Presentations, Vehicles, B2B, Automotive Aftermarket, Customer Service, Automobile, Dealers, Dealer Management, Profit, Pricing, Warranty, Key Account Management, Cold Calling, Business Development, CRM, Fleet Management, Inventory Management, Coaching, Online Marketing, Customer Experience, Automotive Sales..., Selling, Direct Sales, Account Management, Parts, Management, Marketing, Purchasing, Retail, Business Planning, Team Leadership
Education
quebec 2006 — 2009
Small business Management, Business, Management, Marketing, and Related Support Services
McGill University 1982 — 1986
Bsc, pure and applied sciences
Manheim October 2012 - Present
Newell Rubbermaid May 2007 - March 2012
The Baer Group February 2010 - February 2010
The Coca-Cola Company November 2006 - March 2007
RWD Technologies July 2001 - October 2006
Skills
Instructional Design, Instructor-led Training, Writing, Quick Reference Guides, Job Aids, Training, Editing, Documentation, Curriculum Design, E-learning, ADDIE, Simulations, Articulate Suite, Captivate, SAP ERP, Oracle E-Business Suite, Software Documentation, SAP, E-Learning, Technical Training, End User Training, Technical Writing, Needs Analysis, Hands-on Training, Change Management, Training Delivery, Adult Education, Blended Learning, Learning Management, SnagIt, Content Development, Technical Documentation
Education
Southern Polytechnic State University 1998 — 2001
MS, Technical and Professional Communication
Miami University
BS, Business Administration
Manheim December 2014 - Present
MEDHOST July 2012 - December 2014
Skills
SDLC, Software Project..., Requirements Analysis, Integration, Business Analysis, SQL, DB2, Software Development, Visio, Systems Analysis, RPG, IBM iSeries, ERP, OS/400, Databases, Business Intelligence
Education
Madurai Kamaraj University 1988 — 1992
Bachelor’s Degree, Computer Engineering
Manheim July 2012 - Present
iVision November 2011 - May 2012
SUNTRUST BANKS, INC October 2004 - November 2011
SITA October 2003 - October 2004
The Azalea Group November 2002 - October 2003
Zyman Marketing Group August 2002 - November 2002
Pinnacle Software Solutions August 2001 - December 2001
Peregrine Systems February 2001 - June 2001
Worldspan February 2001 - February 2001
Worldspan June 1999 - January 2000
Skills
NetApp, CIFS, NFS, FCoE, iSCSI, Data ONTAP, Snapshot, SnapMirror, Snapvault, Security, Storage Area Networks, SMB, Windows Server, Active Directory, NAS, DNS, Data Center, High Availability, Servers, VMware, Disaster Recovery, Cisco Technologies, System Administration, Enterprise Architecture, Visio
Education
Morehouse College 1987 — 1993
B.A., Urban Management
Wiggins, LLC. February 2014 - Present
JD Byrider October 2009 - 2014
Mr. T's Auto Detail June 2007 - October 2009
four seasons claims 2005 - 2009
American Car Company August 2006 - June 2007
Manheim March 2005 - July 2006
Hallmark Dodge May 2003 - August 2003
Thrifty Car Rental September 1998 - August 2002
Skills
Automotive, Automobile, Customer Satisfaction, Inventory Management, Sales, Sales Management, Team Building, Purchasing, Customer Service, Negotiation, Vehicles, Account Management, Retail, Process Improvement, New Business Development, Profit, Budgets, Forecasting, Marketing, Management, Finance, Customer Retention, Sales Process
Education
Northwood University 2002 — 2004
Bachelor's Degree, Automotive Marketing and Management
Middle Tennessee State University 1998 — 2002
Manheim March 2014 - Present
Allconnect June 2009 - April 2013
Terminix June 2007 - June 2009
Verizon Wireless January 2007 - June 2007
Comcast November 2000 - September 2006
Skills
Workforce Management, Forecasting, Process Improvement, Call Center, Access, Microsoft Excel, Business Analysis, Customer Satisfaction, Microsoft Word, Microsoft Office, Strategic Planning, Call Centers, IEX Total View, Real Time Reports, TotalView, Queue Management, ACD Management, Call Flow, Avaya Communication..., Contact Center..., Real-time Monitoring, Contact Centre..., IEX, RTA, Analysis, Software Documentation, Management, Data Analysis, Avaya, Troubleshooting, Team Building
Education
Palm Beach Community College 2000 — 2002
Graphic Design, 3.0
Miami Dade College 1995 — 2000
Graphic Design
San Gabriel De la Dolorosa 1991 — 1995
High School Diploma, General Studies
Parallon July 2015 - Present
Cvs/Caemark October 2011 - Present
Manheim July 2005 - June 2009
Ford Motor Credit Company September 1995 - June 2005
Regions Financial Corporation December 1985 - October 1995
Skills
Accounts Payable, Fixed Assets, General Ledger, Finance, Financial Reporting, Accounting, GAAP, Invoicing, Accounts Receivable, Account Reconciliation, Leadership, Process Improvement, Financial Accounting, Variance Analysis, Sarbanes-Oxley Act, Payroll
Education
Nashville State Tech 1980 — 1982
A.S., Accounting
JOhn Ovedrton HIgh School 1977 — 1980
0
Nashville State Community College
Associate's degree, Accounting
Manheim August 2014 - Present
Dealermatch September 2012 - August 2014
CDX 2012 - 2013
TrueNorth Solutions Inc. 2011 - October 2012
TrueNorth Solutions Inc January 2011 - July 2012
Fidelity Information Services January 2004 - March 2010
TIBCO Software 2004 - 2005
EDS 1985 - 1997
Skills
Solution Architecture, Ruby on Rails, SDLC, Unix, IT Strategy, Software Project..., Cloud Computing, Software Configuration..., PMO, ClearCase, SOA, Project Governance, Agile Methodologies, REST, Software Development, Enterprise Architecture, JavaScript, Architecture, Java Enterprise Edition, PMP, Enterprise Software, Web Development, MongoDB, Integration, Agile Project Management, Scrum, Architectures, Software Engineering, Web Services, Tomcat, Test Driven Development, Web Applications, Spring, XML, System Architecture, SOAP, Oracle, SQL, Hibernate, Continuous Integration, Git, Subversion, Ruby, Software Design, Application Architecture, Leadership
Education
McMurry University 1982 — 1985
Bachelor of Science, Computer Science, Cum Laude
The University of New Mexico
Serco May 2013 - Present
ViSalus July 2011 - May 2013
Manheim July 2011 - October 2011
Manheim December 2009 - July 2011
Manheim January 2008 - April 2009
AT&T Wireless Dealer Lee’s January 2007 - January 2008
Small World Communications January 2004 - January 2007
Small World Communications January 1998 - January 2004
Skills
Sales Operations, Team Building, Customer Service, Customer Satisfaction, Sales Management, Sales Process, Account Management, Store Management, Inventory Management, Inventory Control, Accounts Payable, Accounts Receivable, New Store Development, Auctions, Product Marketing, Cash Management, Team Management, Online Auctions, Sales Support Tools, CRM, Retail Sales, Retail Marketing, Business Development, Microsoft Office, AS400 system, Cellular Communications, QuickBooks, Sales, Leadership, Marketing, Budgets, Pricing, Profit, Process Improvement, Training, Management, B2B, Operations Management, Team Leadership, Customer Retention, Automotive, Automobile, Retail, Selling, Direct Sales, Cold Calling, Business Planning, P&L, Sales Presentations, Selling Skills
Education
Central Missouri State University 1988 — 2014
Bachelor of Science (B.S.), Business Administration Minor
Longview Community College 1987 — 1987
Bachelor of Science (BS), Business; Accounting
CHOC Children’s Hospital of Orange County February 2012 - Present
Scottrade February 2010 - January 2012
Computer Research, Inc. October 2008 - February 2010
Archstone July 2005 - October 2008
United States Marine Corps Reserve June 2007 - May 2008
United States Marine Corps September 2001 - July 2005
Manheim June 2001 - August 2001
Lancaster County Career and Technology Center August 2000 - June 2001
Skills
CCNA, Cisco Routers, Routing, DHCP, DNS, Switches, TCP/IP, Cisco Technologies, Routers, VPN, VLAN, ASA, Catalyst Switches, NAT, Visio
Education
Metropolitan State College of Denver 2007 — 2010
Computer Information Systems, Computer Information Systems
Manheim June 1992 - June 2011
Flat Rock City Police Department January 1969 - February 1995
Skills
Microsoft Excel, Automotive, Team Building, Microsoft Office, Strategic Planning, Program Management, Customer Service, Microsoft Word, Leadership, Budgets
Education
Madonna University 1977 — 1984
Bachelor of Science, Law Enforcement Administration
Manheim January 2007 - Present
Sprint September 1998 - November 2003
Education
Mercer University 1994 — 1997
Master of Science, HCA
Morgan State University 1984 — 1989
Bachelor of Science, Information Science & Systems
Bonefish Grill May 2011 - Present
J. Alexander's Restaurants March 2007 - February 2011
Manheim May 2009 - September 2010
Skills
Restaurants, Customer Service, Word, PowerPoint, Restaurant Management, Retail Management, Automotive, Installations, Marketing Communications, Community Outreach, Computer Repair, Computer Literate, Computer Maintenance, Network Programming
Education
Middle Tennessee State University 2011 — 2014
Manheim March 2015 - Present
Progressive Remarketing April 2014 - December 2014
Dollar Thrifty Automotive Group February 2012 - April 2014
Manheim June 2011 - November 2011
Manheim March 2010 - June 2011
Manheim March 2009 - February 2010
Enterprise Rent-A-Car January 2003 - March 2006
Enterprise Rent-A-Car August 1997 - December 2002
Skills
Automotive, Sales Management, Account Management, Sales Operations, Sales, Sales Process, Customer Service, New Business Development, Customer Satisfaction, Negotiation, Management, Direct Sales
Education
Morgan State University
Pittsburgh Technical Institute
Manheim January 2009 - Present
Target August 2009 - December 2009
Education
Middle Tennessee State University 2010 — 2013
Pred-Graduate Psychology, Psychology, Business Communications, Philosophy, Senior
NetApp August 2015 - Present
Softchoice April 2012 - August 2015
Manheim February 2000 - April 2012
Skills
NetApp, VMware, Unix, Linux, vSphere, NAS, Cisco UCS, NFS, NetApp Filers, Disaster Recovery, Nexsan, nSeries, Backup Solutions, Enterprise Storage, Storage Architecture, Storage Virtualization, Pre-sales, NCIE, NCDA, Hindi, Gujarati, SAN, VMware ESX, VMware Infrastructure, Solaris, Network Architecture, Servers, Data Center, Storage, VMware vSphere, Cloud Computing, Storage Management, Server Architecture
Education
Mercer University 1994 — 1996
BS
University of Maryland Baltimore County 1991 — 1993
NetApp
Insurance Auto Auctions March 2007 - Present
Manheim 2000 - 2007
Maroone Auto Plaza 1993 - 2000
Skills
Automobile, Fleet Management, Sales Process, Automotive Aftermarket, Account Management, Dealer Management, Inventory Management, Cold Calling, Operations Management, Automotive, Vehicles
Education
Montclair State University 1974 — 1975
Bachelor of Science (BS), Business Administration and Management, General
Monmouth University 1968 — 1972
BS, Bus. Adm.
Manheim Office ManagerR & L Auto WholesaleApril 1991 - May 1997
Education
Macomb Community College 1980 — 1982
High School, Veternarian Assistant
Manheim May 2007 - Present
Education
Mitchell Community College 2002 — 2004
Iaeger High School 1975 — 1978
Manheim July 2013 - Present
Girard Ford November 2011 - March 2012
Gengras kia/Fiat March 2011 - October 2011
BMW of West Springfield March 2010 - March 2011
Education
Manchester Community College
Manheim June 2012 - Present
TAG Concept Salons June 2010 - August 2011
Skills
Microsoft Word, Microsoft PowerPoint, Customer Service, Typing
Education
South Gwinnett High School
High School Diploma
Middle Georgia State University
Associates, Psychology
Sunflower Auto Auction April 2012 - Present
Manheim September 2006 - April 2012
Reece & Nichols Realtors May 2002 - September 2006
Education
Central Missouri State University 1997 — 1998
Bachelor of Science (BS), Pre-Law Studies
Longview Community College 1991 — 1993
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Manheim July 2013 - Present
Skills
Automotive, Automobile, Automotive Aftermarket, Vehicles, Sales Management, Customer Satisfaction, Automotive Restoration
Education
Nashville Auto Diesel College Inc 1996 — 1998
Auto Body
Nashville Auto Diesel College Inc 1996 — 1998
Auto Body Repair, Autobody/Collision and Repair Technology/Technician
ADESA November 2007 - Present
Dent Wizard International June 2006 - November 2007
Manheim July 2005 - June 2006
Manheim June 1998 - July 2005
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching
Education
Montclair State University 1991 — 1996
International Economics, Macro economics wall street Govermant activities results
USA ACADEMY INTERNATIONAL EXPORT-IMPORT SCHOOL MANHATTAN NY. 1994 — 1995
Interbational Bussiness-export import especialist, Import Export trading international regulations, 2
University San Andres 1981 — 1986
Economics, MICRO AND MACRO INTERNATIONAL ECONOMICS
Coca-Cola Enterprises June 2014 - September 2014
Princeton Fulfillment Solutions March 2010 - July 2013
M&B TECHNOLOGIES (P) LTD January 2005 - March 2010
The Hibbert Group May 2000 - December 2004
Manheim January 1998 - April 2000
Skills
Project Management, Account Management, Presentations, Billing Process, Sales Management, Inventory Management, Staff Management, Direct Marketing, Advertising, Sales, Leadership, Marketing, Customer Service, Social Media
Education
Mercer County Community College 1986 — 1988
Associate's degree, Communication and Media Studies
SLE Equipment November 2005 - Present
Manheim January 2002 - October 2005
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership
Education
Nashville Auto Diesel College Inc 2001 — 2002
Manheim January 2006 - Present
Manheim January 2006 - Present
Headquarters Marine Corps Arlington V.A January 1996 - August 2000
Skills
Servers, Strategic Planning, Windows Server, Sales, Active Directory, Integration, Account Management, Business Analysis, Cross-functional Team..., Disaster Recovery, SCCM, Desktop Support..., Computer Repair, Computer Network..., Computer Proficiency, Network Administration, Security, Cisco Technologies, Networking, Network Security, Troubleshooting, Computer Hardware, Technical Support, Hardware
Education
Mercer County Community College 2000 — 2002
Associate's degree, Network and System Administration/Administrator
steinert
Floorplan Xpress April 2013 - Present
Manheim February 2003 - April 2013
Skills
Customer Retention, Sales, Customer Service, Call Centers, Team Building, Sales Management, Customer Experience, Sales Operations, Inventory Management, Negotiation, Team Leadership, Leadership, Retail
Education
Le Center High School 1997 — 2000
Minnesota State University, Mankato
Manheim 2012 - 2014
Autotrader.com 2008 - 2011
AutoTrader.com 2007 - 2008
AutoTrader.com 2001 - 2007
MotorCars International 1992 - 2001
Skills
B2B, Customer Satisfaction, Customer Service, Management, Marketing, Negotiation, New Business Development, Sales Management, Cold Calling, Customer Retention, Marketing Strategy, Salesforce.com
Education
Missouri State University 1989 — 1992
Bachelor’s Degree, Communications Management
University of Missouri-Columbia 1986 — 1988
Middle Tennessee State University September 2013 - Present
Manheim May 2014 - August 2014
Manheim May 2014 - August 2014
ILM staffing May 2013 - August 2013
Kroger May 2012 - August 2012
Walmart March 2012 - May 2012
Fisk University August 2009 - May 2011
Saint Thomas Health August 2009 - May 2010
TN State Capitol 2008 - 2008
Skills
Microsoft Office, Customer Service, Microsoft Excel, Management, Microsoft Word, PowerPoint, Public Speaking, Leadership, Project Management, Marketing, Strategic Planning, Team Leadership, Training, Social Media, Negotiation, Business Strategy, Teamwork
Education
Middle Tennessee State University 2013 — 2016
Bachelor of Business Administration (B.B.A.), Business finance
The University of Tennessee at Chattanooga 2012 — 2013
Bachelor of Applied Science (B.A.Sc.), Criminal Justice/Police Science
King College 2011 — 2012
Bachelor's degree, Sports management
Martin Luther King Magnet H.S 2006 — 2011
Engineering dual path
Middle Tennessee State University
Bachelor of Business Administration (B.B.A.), Business finance
Manheim February 2014 - Present
SRA International February 2011 - February 2014
UNC Charlotte February 2007 - February 2009
Education
Max-plank institute for terrestrial microbiology, Marburg, Germany 2002 — 2005
Doctor of Philosophy (PhD), Bioinformatics, magna cum laude
Madurai Kamaraj University
Master of Science (M.Sc.), Physics
School of biological sciences, Madurai Kamaraj university
Postgraduate diploma, Biomathematics, Bioinformatics, and Computational Biology