Marcom Technologies
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Marcom Technologies Employees
Employee
Years
Job
Industry
Chuck Prosch Chuck Prosch's Marcom Technologies Experience March 1989 - September 1992
Job Fleet/Internet Manager at Strickland Chevrolet
Industry Automotive
Experience
Strickland Chevrolet March 2003 - Present
Marcom Technologies March 1989 - September 1992
Skills
Automobile, Automotive Aftermarket, Customer Satisfaction, Automotive, Sales Management, Negotiation, Vehicles, Team Building, Inventory Management, Sales, Customer Retention, Dealers, Retail, Inventory Control, Team Leadership, Profit, Sales Process, Purchasing, Budgets, Management, Customer Service, New Business Development, Sales Operations, Account Management, Training, Marketing
Education
Tyler Junior College
Strickland Chevrolet March 2003 - Present
Marcom Technologies March 1989 - September 1992
Skills
Automobile, Automotive Aftermarket, Customer Satisfaction, Automotive, Sales Management, Negotiation, Vehicles, Team Building, Inventory Management, Sales, Customer Retention, Dealers, Retail, Inventory Control, Team Leadership, Profit, Sales Process, Purchasing, Budgets, Management, Customer Service, New Business Development, Sales Operations, Account Management, Training, Marketing
Education
Tyler Junior College
Dan Buell Dan Buell's Marcom Technologies Experience 2002 - 2004
Job General Manager | Head of Operations | Executive Leader
Industry Executive Office
Experience
Experian Healthcare November 2010 - Present
Experian July 2005 - November 2010
Singer, Bach & Associates 2004 - 2005
Marcom Technologies 2002 - 2004
Machol & Johannes, LLC 2002 - 2002
Outsourcing Solutions, Inc. February 1998 - 2002
Ontario Systems 1995 - 1997
Skills
Strategy, Executive Management, Leadership, Mergers & Acquisitions, Product Management, Strategic Partnerships, P&L Management, Business Development, Product Marketing, Product Development, Operations Management, Strategic Planning, Forecasting, Process Improvement, Marketing, Management, New Business Development, Analytics, Competitive Analysis, Project Management, Call Centers, Vendor Management, Start-ups, Outsourcing, Sales, Business Analysis, Credit, Call Center, Due Diligence, Negotiation, B2B, Account Management, Market Research, Portfolio Management, Business Planning, Telecommunications, Competitive Intelligence, Sales Operations, Financial Services, Team Building, Cross-functional Team..., SaaS, Market Analysis, Consulting, Segmentation, Relationship Management, P&L Budget Management, Chief Executive, Product Innovation, Senior Executive...
Education
Center for Creative Leadership 2008 — 2008
Developing the Strategic Leader
University of Phoenix 1999 — 2002
MBA, MBA
Ball State University 1995 — 1996
Bachelor of General Studies, Business, History
Ball State University 1988 — 1991
Associate of Arts (A.A.), Business
Experian Healthcare November 2010 - Present
Experian July 2005 - November 2010
Singer, Bach & Associates 2004 - 2005
Marcom Technologies 2002 - 2004
Machol & Johannes, LLC 2002 - 2002
Outsourcing Solutions, Inc. February 1998 - 2002
Ontario Systems 1995 - 1997
Skills
Strategy, Executive Management, Leadership, Mergers & Acquisitions, Product Management, Strategic Partnerships, P&L Management, Business Development, Product Marketing, Product Development, Operations Management, Strategic Planning, Forecasting, Process Improvement, Marketing, Management, New Business Development, Analytics, Competitive Analysis, Project Management, Call Centers, Vendor Management, Start-ups, Outsourcing, Sales, Business Analysis, Credit, Call Center, Due Diligence, Negotiation, B2B, Account Management, Market Research, Portfolio Management, Business Planning, Telecommunications, Competitive Intelligence, Sales Operations, Financial Services, Team Building, Cross-functional Team..., SaaS, Market Analysis, Consulting, Segmentation, Relationship Management, P&L Budget Management, Chief Executive, Product Innovation, Senior Executive...
Education
Center for Creative Leadership 2008 — 2008
Developing the Strategic Leader
University of Phoenix 1999 — 2002
MBA, MBA
Ball State University 1995 — 1996
Bachelor of General Studies, Business, History
Ball State University 1988 — 1991
Associate of Arts (A.A.), Business
Jose M. Rodriguez Jose M. Rodriguez's Marcom Technologies Experience October 1996 - September 2005
Job Vice President of Operations at Peak Health Solutions
Industry Health, Wellness and Fitness
Experience
Peak Health Solutions March 2014 - Present
MCS, Inc. June 2013 - April 2014
Matrix Medical Network December 2010 - April 2013
Coventry Health Care June 2007 - November 2010
Universal Health Care December 2006 - May 2007
MarCom Technologies October 1996 - September 2005
Humana January 1989 - September 1996
Skills
Managed Care, Medicare, Healthcare, Healthcare Management, Process Improvement, Health Insurance, Strategic Planning, Insurance, Team Building, Operations Management, Cross-functional Team..., Leadership, Program Management
Education
Universidad de Puerto Rico 1976 — 1980
Chemical Engineering
Villanova University
Six Sigma Green Belt - Health Care May 2013
Peak Health Solutions March 2014 - Present
MCS, Inc. June 2013 - April 2014
Matrix Medical Network December 2010 - April 2013
Coventry Health Care June 2007 - November 2010
Universal Health Care December 2006 - May 2007
MarCom Technologies October 1996 - September 2005
Humana January 1989 - September 1996
Skills
Managed Care, Medicare, Healthcare, Healthcare Management, Process Improvement, Health Insurance, Strategic Planning, Insurance, Team Building, Operations Management, Cross-functional Team..., Leadership, Program Management
Education
Universidad de Puerto Rico 1976 — 1980
Chemical Engineering
Villanova University
Six Sigma Green Belt - Health Care May 2013
Gary Stiles Gary Stiles's Marcom Technologies Experience September 2000 - June 2004
Job Retired
Industry Hospitality
Experience
N/A - Retired 2007 - 2014
Marcom Technologies September 2000 - June 2004
Lens Express (aka 1-800-CONTACTS) September 1989 - May 2000
Lens Express (aka 1-800- 1994 - 1998
Skills
Team Building, Vocalist, Drums, Bass, Vocal, Guitar, Microsoft Word, Microsoft Excel, Coaching, Training, Resorts, Employee Relations, Music, Customer Service, Hospitality, Supervisory Skills, Customer Satisfaction, Time Management, Outlook, Hiring, Call Centers, Employee Training, Team Leadership, Entertainment, Leadership Development, Music Industry, Business Planning
Education
Queensborough Community College 1967 — 1969
Business Administration and Management, General
N/A - Retired 2007 - 2014
Marcom Technologies September 2000 - June 2004
Lens Express (aka 1-800-CONTACTS) September 1989 - May 2000
Lens Express (aka 1-800- 1994 - 1998
Skills
Team Building, Vocalist, Drums, Bass, Vocal, Guitar, Microsoft Word, Microsoft Excel, Coaching, Training, Resorts, Employee Relations, Music, Customer Service, Hospitality, Supervisory Skills, Customer Satisfaction, Time Management, Outlook, Hiring, Call Centers, Employee Training, Team Leadership, Entertainment, Leadership Development, Music Industry, Business Planning
Education
Queensborough Community College 1967 — 1969
Business Administration and Management, General
Jameela AbdulGhani Jameela AbdulGhani's Marcom Technologies Experience 1997 - 2000
Job Student at Berkeley College
Industry Apparel & Fashion
Experience
Berkeley College September 2014 - Present
Primerica March 2012 - Present
Jameelah January 2004 - Present
Sourcecorp 2011 - 2012
Philadelphia Sewing Collective September 2004 - August 2009
herbalife 1990 - 2008
marcom technologies 1997 - 2000
herbalife 1992 - 2000
Skills
Sample, Fashion Design, Merchandising, Social Media, Public Speaking, Fashion, Sewing, Pattern, Social Media Marketing, Retail, Marketing, Beading, Apparel, Event Management, Entrepreneurship, Event Planning, Social Networking, Customer Service, Facebook, Public Relations, Blogging, Illustration
Education
Berkeley College 2014 — 2016
Fashion Marketing and Management, Fashion Marketing and Management
Tracey Warner 1990 — 1992
Fashion/Apparel Design
Sister Clara Muhammad 1987 — 1990
HS, HS
Berkeley College September 2014 - Present
Primerica March 2012 - Present
Jameelah January 2004 - Present
Sourcecorp 2011 - 2012
Philadelphia Sewing Collective September 2004 - August 2009
herbalife 1990 - 2008
marcom technologies 1997 - 2000
herbalife 1992 - 2000
Skills
Sample, Fashion Design, Merchandising, Social Media, Public Speaking, Fashion, Sewing, Pattern, Social Media Marketing, Retail, Marketing, Beading, Apparel, Event Management, Entrepreneurship, Event Planning, Social Networking, Customer Service, Facebook, Public Relations, Blogging, Illustration
Education
Berkeley College 2014 — 2016
Fashion Marketing and Management, Fashion Marketing and Management
Tracey Warner 1990 — 1992
Fashion/Apparel Design
Sister Clara Muhammad 1987 — 1990
HS, HS
Erik Romanello Erik Romanello's Marcom Technologies Experience 1997 - 2003
Job
Industry Education Management
Experience
EA & Associates August 2014 - Present
On-Call Leadership November 2013 - Present
Kaplan University April 2008 - March 2015
Taylor Corporation - First Marketing January 2007 - April 2008
First Liberty Financial 2003 - 2007
Marcom Technologies 1997 - 2003
Broward County Schools August 1996 - May 1998
Skills
Call Centers, Staff Development, Leadership Development, Enrollment Management, Admissions, Adult Education, Leadership, Team Building, Public Speaking, Training, Coaching, Strategic Planning, Student Affairs, Career Counseling, Student Recruiting, Higher Education, Resume Writing, E-Learning, CampusVue, Recruiting, Management, Customer Service, Marketing, Program Management, Mentoring, Customer Retention
Education
California Coast University 2011 — 2014
Bachelor's degree, Business Administration
Broward College
Associate's degree, English Language and Literature, General
EA & Associates August 2014 - Present
On-Call Leadership November 2013 - Present
Kaplan University April 2008 - March 2015
Taylor Corporation - First Marketing January 2007 - April 2008
First Liberty Financial 2003 - 2007
Marcom Technologies 1997 - 2003
Broward County Schools August 1996 - May 1998
Skills
Call Centers, Staff Development, Leadership Development, Enrollment Management, Admissions, Adult Education, Leadership, Team Building, Public Speaking, Training, Coaching, Strategic Planning, Student Affairs, Career Counseling, Student Recruiting, Higher Education, Resume Writing, E-Learning, CampusVue, Recruiting, Management, Customer Service, Marketing, Program Management, Mentoring, Customer Retention
Education
California Coast University 2011 — 2014
Bachelor's degree, Business Administration
Broward College
Associate's degree, English Language and Literature, General
Peter Sinzenich Jr. Peter Sinzenich Jr.'s Marcom Technologies Experience August 1997 - July 1998
Job Director Client Services at Alorica
Industry Outsourcing/Offshoring
Experience
Alorica February 2013 - Present
New River Leads August 2011 - December 2012
Alorica October 2003 - August 2011
Technion Communications June 1999 - October 2003
MarCom Technologies August 1997 - July 1998
Skills
Brand Loyalty, Resource Management, Strategic Partnerships, Contact Center..., Direct Sales, Customer Service, Telecommunications, B2B, Income Statement, Project Management, Call Center, Retail, Financial Forecasting, Call Center Development, Workforce Management, Program Management, Management, CRM, Cross-functional Team..., Outsourcing, Operations Management, Customer Experience, Customer Retention, Call Centers, Coaching, Leadership, Account Management, Recruiting, Training, Strategy, Start-ups, Vendor Management, Sales, Forecasting, P&L Management, BPO, Lead Generation, Telemarketing, Inbound Marketing, Contact Centers, Quality Assurance, Customer Satisfaction, Avaya, IVR, Sales Management, Contract Negotiation, Budgets, Offshoring, Business Strategy, Performance Management
Education
Northern Virginia Community College 1984 — 1986
Associates Credits, Police Administration
Alorica February 2013 - Present
New River Leads August 2011 - December 2012
Alorica October 2003 - August 2011
Technion Communications June 1999 - October 2003
MarCom Technologies August 1997 - July 1998
Skills
Brand Loyalty, Resource Management, Strategic Partnerships, Contact Center..., Direct Sales, Customer Service, Telecommunications, B2B, Income Statement, Project Management, Call Center, Retail, Financial Forecasting, Call Center Development, Workforce Management, Program Management, Management, CRM, Cross-functional Team..., Outsourcing, Operations Management, Customer Experience, Customer Retention, Call Centers, Coaching, Leadership, Account Management, Recruiting, Training, Strategy, Start-ups, Vendor Management, Sales, Forecasting, P&L Management, BPO, Lead Generation, Telemarketing, Inbound Marketing, Contact Centers, Quality Assurance, Customer Satisfaction, Avaya, IVR, Sales Management, Contract Negotiation, Budgets, Offshoring, Business Strategy, Performance Management
Education
Northern Virginia Community College 1984 — 1986
Associates Credits, Police Administration
Jason Forst Jason Forst's Marcom Technologies Experience June 1999 - February 2004
Job Customer Relations Manager at Renewal by Andersen of Colorado
Industry Consumer Services
Experience
Renewal by Andersen of Colorado June 2015 - Present
Alorica May 2008 - May 2015
Harp Marketing February 2006 - January 2007
Americall February 2004 - January 2006
Marcom Technologies June 1999 - February 2004
Skills
BPO, Workforce Management, Outsourcing, Vendor Management, Service Delivery, Process Improvement, Customer Experience, Management, Sla, Transition Management, Business Process..., CRM, Call Centers, Operations Management, Contact Centers, Technical Support, Leadership, Process Management, Avaya, Inbound Marketing, Telemarketing, Human Resources, Call Center Development, Customer Retention, Training, Telecommunications, Quality Assurance, Program Management, Change Management, Resource Management, Quality Management, Customer Support, Payroll, Employee Engagement, Call Center..., Escalation, Customer Service..., Customer Engagement, Metrics, Employee Training, IVR, Outsourcing Management, Net Promoter Score, Operational Excellence, Telephony, COPC, Avaya Technologies
Education
University of Colorado Colorado Springs 2008 — 2010
Bachelor's degree, Communication, General
Colorado State University 1993 — 1995
Communication and Media Studies
University of Nebraska-Lincoln 1992 — 1993
Radio and Television Broadcasting Technology/Technician
Renewal by Andersen of Colorado June 2015 - Present
Alorica May 2008 - May 2015
Harp Marketing February 2006 - January 2007
Americall February 2004 - January 2006
Marcom Technologies June 1999 - February 2004
Skills
BPO, Workforce Management, Outsourcing, Vendor Management, Service Delivery, Process Improvement, Customer Experience, Management, Sla, Transition Management, Business Process..., CRM, Call Centers, Operations Management, Contact Centers, Technical Support, Leadership, Process Management, Avaya, Inbound Marketing, Telemarketing, Human Resources, Call Center Development, Customer Retention, Training, Telecommunications, Quality Assurance, Program Management, Change Management, Resource Management, Quality Management, Customer Support, Payroll, Employee Engagement, Call Center..., Escalation, Customer Service..., Customer Engagement, Metrics, Employee Training, IVR, Outsourcing Management, Net Promoter Score, Operational Excellence, Telephony, COPC, Avaya Technologies
Education
University of Colorado Colorado Springs 2008 — 2010
Bachelor's degree, Communication, General
Colorado State University 1993 — 1995
Communication and Media Studies
University of Nebraska-Lincoln 1992 — 1993
Radio and Television Broadcasting Technology/Technician
Ed Bracey Ed Bracey's Marcom Technologies Experience January 1985 - January 1991
Job Founder VP Business Development
Industry Marketing and Advertising
Experience
Synergy of Empowered Women February 2014 - Present
CMG, LLC July 2012 - Present
Training Cadre, LLC January 2007 - June 2012
Advertising, AAA National Headquarters July 1998 - January 2007
Fairfield Communities January 1992 - January 1997
Marcom Technologies January 1985 - January 1991
NBI, Inc January 1982 - January 1984
Skills
Hotels, Resorts, Hospitality, Advertising, Real Estate, Investments, Hospitality Industry, Automotive, Hospitality Management, Pre-opening, Banquets, Leisure, Tourism, Luxury, Clubs, Revenue Management, Lodging, Vacation, Real Estate Investment, Investment Properties, Promotions, Asset Management, Coaching, Trade Shows, Entrepreneur, Team Building, Staff Training, Negotiation, Event Management, Public Speaking, Strategic Planning, Customer Relations, Selling, Strategic Partnerships, Sales Management, New Business Development, Organizational..., Business Planning, Small Business, Public Relations, Customer Service, Sales Process, Administration, Business Strategy, Supervisory Skills, Entrepreneurship, Recruiting, Start-ups, Sales, Leadership Development
Education
The Citadel 1974 — 1978
Bachelor of Arts, Political Science
Rock Hill High School 1972 — 1974
High School, College Preparatory
Synergy of Empowered Women February 2014 - Present
CMG, LLC July 2012 - Present
Training Cadre, LLC January 2007 - June 2012
Advertising, AAA National Headquarters July 1998 - January 2007
Fairfield Communities January 1992 - January 1997
Marcom Technologies January 1985 - January 1991
NBI, Inc January 1982 - January 1984
Skills
Hotels, Resorts, Hospitality, Advertising, Real Estate, Investments, Hospitality Industry, Automotive, Hospitality Management, Pre-opening, Banquets, Leisure, Tourism, Luxury, Clubs, Revenue Management, Lodging, Vacation, Real Estate Investment, Investment Properties, Promotions, Asset Management, Coaching, Trade Shows, Entrepreneur, Team Building, Staff Training, Negotiation, Event Management, Public Speaking, Strategic Planning, Customer Relations, Selling, Strategic Partnerships, Sales Management, New Business Development, Organizational..., Business Planning, Small Business, Public Relations, Customer Service, Sales Process, Administration, Business Strategy, Supervisory Skills, Entrepreneurship, Recruiting, Start-ups, Sales, Leadership Development
Education
The Citadel 1974 — 1978
Bachelor of Arts, Political Science
Rock Hill High School 1972 — 1974
High School, College Preparatory
April Cox's Marcom Technologies Experience March 2001 - April 2003
Job Director of Client Services at ACS Specialty Pharmacy
Industry Pharmaceuticals
Experience
ACS Specialty Pharmacy April 2015 - Present
The Melbourne Art Festival 2004 - Present
eBay Enterprise April 2011 - April 2015
GSI Commerce June 2009 - April 2011
GSI Commerce April 2003 - June 2009
Marcom Technologies March 2001 - April 2003
Cracker Barrel January 1996 - January 2001
Skills
Management, CRM, Leadership, Program Management, Call Centers, Start-ups, Customer Service, Process Improvement, E-commerce, Project Management, Budgets, Customer Satisfaction, Sales, Quality Assurance, Retail, Strategic Planning, Team Building, Customer Experience, Customer Retention, Marketing Communications, Training, Operations Management, Time Management, Talent Management, Recruiting, Six Sigma, Strategy, Fundraising, Client Relations Skills, Customer Interaction..., Manage Client..., Performance Management, Employee Engagement, Communication Skills, Account Management, Employer Branding, Forecasting, Cross-functional Team..., Team Leadership, Client Relations
Education
University of Central Florida 2015 — 2018
Master's Degree, Nicholson School of Communication
University of Central Florida 2005 — 2011
Business Management, Business Management and Communications
Eastern Florida State College 2002 — 2005
AA, Business Mgmt.
ACS Specialty Pharmacy April 2015 - Present
The Melbourne Art Festival 2004 - Present
eBay Enterprise April 2011 - April 2015
GSI Commerce June 2009 - April 2011
GSI Commerce April 2003 - June 2009
Marcom Technologies March 2001 - April 2003
Cracker Barrel January 1996 - January 2001
Skills
Management, CRM, Leadership, Program Management, Call Centers, Start-ups, Customer Service, Process Improvement, E-commerce, Project Management, Budgets, Customer Satisfaction, Sales, Quality Assurance, Retail, Strategic Planning, Team Building, Customer Experience, Customer Retention, Marketing Communications, Training, Operations Management, Time Management, Talent Management, Recruiting, Six Sigma, Strategy, Fundraising, Client Relations Skills, Customer Interaction..., Manage Client..., Performance Management, Employee Engagement, Communication Skills, Account Management, Employer Branding, Forecasting, Cross-functional Team..., Team Leadership, Client Relations
Education
University of Central Florida 2015 — 2018
Master's Degree, Nicholson School of Communication
University of Central Florida 2005 — 2011
Business Management, Business Management and Communications
Eastern Florida State College 2002 — 2005
AA, Business Mgmt.
Kathy Van Nostran's Marcom Technologies Experience October 1998 - March 2003
Job Sales Associate at Macy's
Industry Consumer Services
Experience
Macy November 2011 - Present
Adams Homes February 2005 - June 2008
MarCom Technologies October 1998 - March 2003
Skills
Customer Service
Education
Florida Metropolitan University 2003 — 2006
Associate degree, Accounting
Edison High School 1963 — 1967
Diploma, General Studies
Macy November 2011 - Present
Adams Homes February 2005 - June 2008
MarCom Technologies October 1998 - March 2003
Skills
Customer Service
Education
Florida Metropolitan University 2003 — 2006
Associate degree, Accounting
Edison High School 1963 — 1967
Diploma, General Studies
Ralph Figueroa's Marcom Technologies Experience September 2001 - August 2002
Job Senior Claims Examiner for Allstate Workplace Division
Industry Insurance
Experience
Allstate Workplace Division November 2014 - Present
University of North Florida April 2012 - April 2015
Allstate/Kelly Services February 2014 - November 2014
Accelerated Tax Solutions October 2013 - February 2014
Accelerated Tax Solutions April 2013 - October 2013
Aetna Health Insurance September 2004 - July 2011
Direct Communications June 2003 - September 2004
DAW Industries September 2002 - June 2003
Marcom Technologies September 2001 - August 2002
Skills
Operations Management, Project Management, Creative Writing, Business Analysis, New Business Development, Motivational Speaking, Blackberry OS, Government, Compiler Optimization, Liquibase, Access, File Management, Telephone Skills, Sales, Interviewing Skills, Recruiting, Quality Assurance, Marketing, Data Entry, PowerPoint, Customer Satisfaction, Social Networking, Legal Documents, Microsoft Word, Data Analysis, Internet Explorer, OS X, Critical Thinking, Business Writing, System Administration, Handle Confidential..., Employee Benefits, Analysis, Information Technology, Leadership, Time Management, Research, Microsoft Excel, Team Building, Troubleshooting, Management, Microsoft Office, Customer Service, Networking, Databases, Public Speaking, Communication, Training, Process Improvement, Outlook
Education
Florida Institute of Technology 2015 — 2018
Master of Business Administration (MBA), Information Technology
Florida State College at Jacksonville 2011 — 2011
Certificate of completion, Intermediate C++ Programming
University of North Florida 2007 — 2013
Philosophy and Legal Studies, Legal Professions and Studies
Florida State College at Jacksonville 2007 — 2018
Associate of Science (A.S.) Pending, Networking Services Technology
Allstate Workplace Division November 2014 - Present
University of North Florida April 2012 - April 2015
Allstate/Kelly Services February 2014 - November 2014
Accelerated Tax Solutions October 2013 - February 2014
Accelerated Tax Solutions April 2013 - October 2013
Aetna Health Insurance September 2004 - July 2011
Direct Communications June 2003 - September 2004
DAW Industries September 2002 - June 2003
Marcom Technologies September 2001 - August 2002
Skills
Operations Management, Project Management, Creative Writing, Business Analysis, New Business Development, Motivational Speaking, Blackberry OS, Government, Compiler Optimization, Liquibase, Access, File Management, Telephone Skills, Sales, Interviewing Skills, Recruiting, Quality Assurance, Marketing, Data Entry, PowerPoint, Customer Satisfaction, Social Networking, Legal Documents, Microsoft Word, Data Analysis, Internet Explorer, OS X, Critical Thinking, Business Writing, System Administration, Handle Confidential..., Employee Benefits, Analysis, Information Technology, Leadership, Time Management, Research, Microsoft Excel, Team Building, Troubleshooting, Management, Microsoft Office, Customer Service, Networking, Databases, Public Speaking, Communication, Training, Process Improvement, Outlook
Education
Florida Institute of Technology 2015 — 2018
Master of Business Administration (MBA), Information Technology
Florida State College at Jacksonville 2011 — 2011
Certificate of completion, Intermediate C++ Programming
University of North Florida 2007 — 2013
Philosophy and Legal Studies, Legal Professions and Studies
Florida State College at Jacksonville 2007 — 2018
Associate of Science (A.S.) Pending, Networking Services Technology
Bob Guarnieri's Marcom Technologies Experience 1998 - 1999
Job Vice President / Business Development at STARTEK
Industry Outsourcing/Offshoring
Experience
STARTEK May 2015 - Present
Fusion Contact Centers, LLC March 2013 - April 2015
The Results Companies August 2007 - February 2013
Technion Communications Corp 1999 - 2006
Marcom Technologies 1998 - 1999
Precision Response Corporation 1994 - 1998
Valasis 1985 - 1989
CUC 1985 - 1989
Skills
Outsourcing, Vendor Management, BPO, Call Center, Customer Experience, Workforce Management, Call Centers, Contact Centers, Inbound Marketing, Call Center Development, Process Improvement, Operations Management, New Business Development, Business Development, Sales, Customer Retention, Telemarketing, Customer Satisfaction, Offshoring, Lead Generation, Performance Management, Customer Acquisition, CRM, Outsourcing Management, P&L Management, Team Management, Strategic Partnerships, Business Process..., Account Management, Analytics, Strategy, Telecommunications, Relationship Management, Management, Leadership, Cross-functional Team...
Education
Sacred Heart University 1981 — 1985
Bachelor of Science (B.S.)
stamford catholic high school
STARTEK May 2015 - Present
Fusion Contact Centers, LLC March 2013 - April 2015
The Results Companies August 2007 - February 2013
Technion Communications Corp 1999 - 2006
Marcom Technologies 1998 - 1999
Precision Response Corporation 1994 - 1998
Valasis 1985 - 1989
CUC 1985 - 1989
Skills
Outsourcing, Vendor Management, BPO, Call Center, Customer Experience, Workforce Management, Call Centers, Contact Centers, Inbound Marketing, Call Center Development, Process Improvement, Operations Management, New Business Development, Business Development, Sales, Customer Retention, Telemarketing, Customer Satisfaction, Offshoring, Lead Generation, Performance Management, Customer Acquisition, CRM, Outsourcing Management, P&L Management, Team Management, Strategic Partnerships, Business Process..., Account Management, Analytics, Strategy, Telecommunications, Relationship Management, Management, Leadership, Cross-functional Team...
Education
Sacred Heart University 1981 — 1985
Bachelor of Science (B.S.)
stamford catholic high school
Steve Beauchamp's Marcom Technologies Experience 1998 - 2001
Job Public Administration
Industry Government Administration
Experience
Coral Glades High School Senior Account ManagerTele services Jamaica2000 - 2001
Marcom Technologies 1998 - 2001
Skills
Teaching, Event Management, Event Planning, Coaching, Sports, Microsoft Office, Strategic Planning, Customer Relations, Team Building, Negotiation, Staff Development, Classroom Instruction, Social Media, Excel, Account Management, Budgeting, Word, Public Relations, PowerPoint, Business Analysis, Problem Solving, Telecommunications, Fundraising, Team Leadership, Promotions, Mentoring, Media Relations, Leadership Development, Microsoft Word, Educational Leadership, Leadership, Classroom, Microsoft Excel, Community Outreach, Budgets, Customer Service, Curriculum Design
Education
Walden University 2013 — 2015
Master's Degree, Public Administration, 3.91
University of Central Florida 1992 — 1995
BA, Political Scienc
Coral Glades High School Senior Account ManagerTele services Jamaica2000 - 2001
Marcom Technologies 1998 - 2001
Skills
Teaching, Event Management, Event Planning, Coaching, Sports, Microsoft Office, Strategic Planning, Customer Relations, Team Building, Negotiation, Staff Development, Classroom Instruction, Social Media, Excel, Account Management, Budgeting, Word, Public Relations, PowerPoint, Business Analysis, Problem Solving, Telecommunications, Fundraising, Team Leadership, Promotions, Mentoring, Media Relations, Leadership Development, Microsoft Word, Educational Leadership, Leadership, Classroom, Microsoft Excel, Community Outreach, Budgets, Customer Service, Curriculum Design
Education
Walden University 2013 — 2015
Master's Degree, Public Administration, 3.91
University of Central Florida 1992 — 1995
BA, Political Scienc
Cynthia Coates's Marcom Technologies Experience August 1996 - October 1998
Job Insurance
Industry Insurance
Experience
Cinco Inc August 2004 - Present
Cinco Inc August 2004 - Present
Custom Benefit Programs August 2004 - December 2008
Aon August 2007 - October 2008
R Seelaus Corporation February 2007 - February 2007
Harleysville Insurance Group August 2003 - May 2004
Prudential Financial November 1998 - January 2003
Marcom Technologies August 1996 - October 1998
Providian Direct Life Insurance Company July 1993 - August 1996
John Hancock Insurance Company August 1984 - December 1992
Education
Philadelphia University 1980 — 1983
B.S., marketing
Cinco Inc August 2004 - Present
Cinco Inc August 2004 - Present
Custom Benefit Programs August 2004 - December 2008
Aon August 2007 - October 2008
R Seelaus Corporation February 2007 - February 2007
Harleysville Insurance Group August 2003 - May 2004
Prudential Financial November 1998 - January 2003
Marcom Technologies August 1996 - October 1998
Providian Direct Life Insurance Company July 1993 - August 1996
John Hancock Insurance Company August 1984 - December 1992
Education
Philadelphia University 1980 — 1983
B.S., marketing
Samantha Nicholas's Marcom Technologies Experience January 2000 - November 2004
Job Assistant Manager At Hanna Andersson
Industry Hospital & Health Care
Experience
Hanna Andersson May 2013 - Present
Smyrna Eye Group December 2011 - September 2012
America's Best October 2010 - December 2011
Half Price Mattress& Furniture July 2008 - September 2010
Miramar Medical Supply March 2005 - May 2008
Marcom Technologies January 2000 - November 2004
Skills
Lesson Planning, Curriculum Development, Curriculum Design, Classroom, Teaching, Curriculum Mapping, Research, Editing, Art, Literacy, Excel Word, Managing..., Organizing medical..., Time Management, Policy, Customer Service, Invoicing, Sales, Management, Microsoft Excel, Microsoft Word, Training, Social Media, Leadership, Strategic Planning, Public Speaking
Education
Strayer University 2014 — 2018
Bachelor’s Degree, Health/Health Care Administration/Management, 3.0
Strayer University 2014 — 2018
Health/Health Care Administration/Management
Strayer University 2014 — 2018
Bachelor Business Administrative, Healthcare Management
Medtech College-Atlanta-DeKalb Campus 2010 — 2012
CERTIFICATION, Medical Administrative/Executive Assistant and Medical Secretary, 3.26
Strayer University
Strayer University
Hanna Andersson May 2013 - Present
Smyrna Eye Group December 2011 - September 2012
America's Best October 2010 - December 2011
Half Price Mattress& Furniture July 2008 - September 2010
Miramar Medical Supply March 2005 - May 2008
Marcom Technologies January 2000 - November 2004
Skills
Lesson Planning, Curriculum Development, Curriculum Design, Classroom, Teaching, Curriculum Mapping, Research, Editing, Art, Literacy, Excel Word, Managing..., Organizing medical..., Time Management, Policy, Customer Service, Invoicing, Sales, Management, Microsoft Excel, Microsoft Word, Training, Social Media, Leadership, Strategic Planning, Public Speaking
Education
Strayer University 2014 — 2018
Bachelor’s Degree, Health/Health Care Administration/Management, 3.0
Strayer University 2014 — 2018
Health/Health Care Administration/Management
Strayer University 2014 — 2018
Bachelor Business Administrative, Healthcare Management
Medtech College-Atlanta-DeKalb Campus 2010 — 2012
CERTIFICATION, Medical Administrative/Executive Assistant and Medical Secretary, 3.26
Strayer University
Strayer University
Roberta 'Berta' Bennett's Marcom Technologies Experience 1999 - 2001
Job Sales of payment equipment of all kinds to small & medium businesses at Certified Payment Processing
Industry Consumer Services
Experience
Certified Payment Processing April 2013 - Present
MarCom Technologies 1999 - 2001
AT&T 1996 - 1998
USWest 1989 - 1995
Skills
Customer Service, Sales, Dispatching, Training, Leading Diverse Teams, Leading Development..., Office Management, Peer Mentoring, Peer Tutoring, Peer Support, Hiring, Payroll, Diversity
Education
Ball State University 1980 — 1983
12 hrs shy of bachelors degree, Elementary Education
Certified Payment Processing April 2013 - Present
MarCom Technologies 1999 - 2001
AT&T 1996 - 1998
USWest 1989 - 1995
Skills
Customer Service, Sales, Dispatching, Training, Leading Diverse Teams, Leading Development..., Office Management, Peer Mentoring, Peer Tutoring, Peer Support, Hiring, Payroll, Diversity
Education
Ball State University 1980 — 1983
12 hrs shy of bachelors degree, Elementary Education
Jacqueline Rigo's Marcom Technologies Experience January 2001 - January 2002
Job Customer Account Representative at Copytronics Information Systems
Industry Business Supplies and Equipment
Experience
Copytronice, Inc. June 2007 - Present
Harp Marketing July 2002 - May 2007
Marcom Technologies January 2001 - January 2002
Atlantic Business Systems January 2000 - January 2001
Education
Minnesota State University, Mankato 1988 — 1993
B.S., Open Studies
Mankato State University
B.S, Open Studies
Copytronice, Inc. June 2007 - Present
Harp Marketing July 2002 - May 2007
Marcom Technologies January 2001 - January 2002
Atlantic Business Systems January 2000 - January 2001
Education
Minnesota State University, Mankato 1988 — 1993
B.S., Open Studies
Mankato State University
B.S, Open Studies