Experience
Web.com  March 2015 - Present
Web.com  October 2011 - Present
Network Solutions  September 2008 - October 2011
Corporate Express Promotional Marketing  January 2000 - September 2008
Maritz Inc  January 1990 - December 1999

Skills
E-commerce, Leadership, Team Leadership, SEM, Strategy, Online Advertising, Performance Improvement, SEO, Web Analytics, Strategic Partnerships, Lead Generation, Online Marketing, Marketing Strategy, CRM, Salesforce.com, B2B, Marketing Communications, Analytics, Product Management, Marketing, Customer Experience, PPC, Account Management, SaaS, Mobile Marketing, Sales, Social Media Marketing, Start-ups, Business Strategy, Digital Marketing, Google Analytics, Business Development, Competitive Analysis, Product Marketing, Email Marketing, Direct Marketing, Advertising

Education
University of Missouri-Columbia   1980 — 1985

Webster University

Experience
HEM Engineering LLC   October 2012 - May 2014
Gethsemane House of Prayer   December 2009 - March 2012
Searching Together Missionary Baptist Church   August 2009 - February 2010
CSA, Ltd.   September 2008 - March 2009
Maritz, Inc   March 2006 - September 2008
Edward Jones  April 2004 - March 2006
University of Phoenix  October 2003 - April 2004
We Energies  June 2001 - July 2003

Skills
SharePoint, Software Documentation, Process Improvement, Access, Change Management, Leadership, Training, Data Analysis, Cross-functional Team..., Quality Assurance, Six Sigma, Team Building, Strategic Planning, Analysis, Technical Writing, Databases, IT Management, Management, Microsoft Excel

Education
University of Phoenix   2003 — 2006
Masters, Organizational Management

University of Wisconsin-Whitewater   1995 — 2001
Bachelors, Management Computer Systems

Experience
Edward Jones  September 2013 - Present
Whiteboard Coaching   April 2010 - Present
O.C. Tanner   January 2012 - March 2013
Staples Promotional Products  November 2003 - January 2012
Corporate Express  November 2003 - July 2008
SBC  1997 - 1998
Momentum  1994 - 1997
Maritz Inc  1986 - 1994

Skills
Business Development, Leadership Development, Strategic Planning, Coaching, Marketing Communications, Consulting, Employee Engagement, Business Coaching, Solution Development, Marketing, New Business Development, Organizational..., Direct Marketing, Management, B2B, Leadership, Marketing Strategy, Training, Team Building, Strategy, Advertising, Negotiation, Account Management, Sales Management, Entrepreneurship

Education
University of Missouri-Columbia   1977 — 1981
B.A,, Communications

Experience
The Portal Group  May 2015 - Present
The Portal Group  October 2014 - May 2015
SapientNitro  May 2009 - September 2014
AMCI Testing   November 2008 - March 2009
Maritz Inc.  November 2000 - July 2008
Netgateway Inc.   March 1999 - October 2000
Pegasystems  September 1998 - March 1999

Skills
Project Management, E-Learning, Software Development..., User Experience, Digital Marketing, Integrated Marketing, E-commerce, Interactive Marketing, Vendor Management, Program Management, Information Architecture, Online Advertising, Agile Project Management, CRM, Content Management, CMS, Analytics, Business Analysis, Account Management, Omniture, Mobile Marketing, Digital Media, Budgets, Leadership, Web Analytics, Marketing, PMP, Agile Methodologies, Mobile Devices, Management, Team Leadership, Software Development, Business Development, Interactive Advertising, Web Project Management, SEM, Relationship Marketing, Interaction Design, User Interface Design, Content Strategy, Email Marketing

Education
University of San Francisco
BS, Management Information System

Experience
Hanceford Consulting, LLC (Publicis CustomPoint Resources)   September 2009 - Present
Medical Compression Systems  April 2010 - April 2013
Maritz, Inc.   December 2008 - September 2009
Publicis Touchpoint Solutions  April 2005 - December 2008
GAJE Healthcare Consulting   January 2003 - March 2005
Bayer HealthCare  2000 - 2002
Bayer Healthcare and Purdue Pharma   October 1984 - December 2000

Skills
Manged Markets Expert, Reimbursement Expert, Sales Manager, Pharmaceutical Industry, Reimbursement, Managed Care, Urology, Pharmaceutical Sales, Biotechnology, Hospitals, Medical Devices, Neurology, Sales Operations, Healthcare, Strategy, Account Management, Start-ups, Medicaid, Medicare, Business Development, Product Launch, Pharmacy Benefit..., Managed Markets, Sales Management, Sales Effectiveness, Leadership, Infectious Diseases, Pulmonology, Team Building, Cross-functional Team..., Hospital Sales, Strategic Planning, Marketing, Process Improvement, Market Research, Marketing Strategy, Sales, Cardiology, Training, CRM, New Business Development, Management, Endocrinology, Selling, Oncology, Diabetes, Market Planning, Integrated Marketing, Pharmaceutics, Market Access

Education
Northeastern State University   1974 — 1976
BA-Ed, Communications

East Central University

University of Oklahoma

Experience
Corporate Rewards   January 2009 - Present
Concept Rewards & Recognition   January 1994 - Present
C.A. Short   January 2014 - Present
CSI International  January 2000 - Present
Eagle Recognition   January 2010 - Present
Hi-5 Recognition   January 2011 - Present
Carlson Marketing  1974 - 1994
Maritz, Inc.   1972 - 1974

Skills
Employee Engagement, Incentive Programs, Team Building, Talent Acquisition, Incentives, Employee Recognition, New Business Development, Sales, Employee Benefits, Talent Management, Account Management, Marketing Strategy, Performance Management, Leadership, Program Management, Strategic Planning, Customer Retention, B2B, Employee Relations, Management, Recruiting, Strategy, Training, Business Development, CRM, Budgets, Human Resources, Sales Management, Leadership Development, Executive Management, Strategic Partnerships, Organizational..., Sales Operations, Marketing, P&L Management, Cold Calling, Start-ups, Cross-functional Team..., Business Planning, Lead Generation, Contract Negotiation, Negotiation, Selling, Sales Process, Market Research, Competitive Analysis, Market Planning, Salesforce.com, Direct Marketing, Customer Acquisition

Education
Michigan State University - The Eli Broad Graduate College of Business
Master of Business Administration (MBA), Marketing

Michigan State University
BA, Advertising & Journalism

Experience
Scottrade  September 2011 - Present
Scottrade  September 2010 - August 2011
Scottrade  June 2008 - September 2010
Maritz Inc.  September 2005 - July 2008
Maritz Global Technology Services   March 2004 - September 2005

Skills
ITIL, System Deployment, Active Directory, Software Documentation, Windows Server, Microsoft SQL Server, Quality Assurance, Disaster Recovery, SDLC, Servers, SharePoint, Technical Support, VMware, Visio, Troubleshooting, SQL

Education
Washington University in St. Louis   2004 — 2007
B.S. Information Management, Information Technology

St. Louis Community College   2001 — 2004
Associate - Programmer/Analyst, Applied Science

CBC

Experience
Maritz Travel  May 2010 - Present
Maritz Inc  May 1986 - May 2010
Fitzgerald Associates   March 1982 - May 1986
Francis Howell School District  August 1973 - August 1981

Skills
Consultative Selling, Contract Negotiations, New Business Development, Budget Management, Sales Management, Account Management, B2B, Contract Negotiation, Trade Shows, Budgets, Event Planning, Hotels, Event Management, Business Development, Sales, Marketing, Program Management, Leadership, Management, Selling

Education
Thunderbird School of Global Management   1981 — 1982
MBA, International Finance

Western Illinois University   1973 — 1975
Masters in Psychology, Counseling Psychology

Western Illinois University   1967 — 1971
BA, Education

Experience
Insperity  2006 - Present
O'Brien Advertising & Communications   2002 - 2005
Center for Business, Industry & Labor, St. Louis Community College   1993 - 2002
Maritz, Inc   1990 - 1992
Boeing  1986 - 1989
ALCOA  1980 - 1986

Education
Maryville University St. Louis
Masters of Educational Processes

University of Missouri-Rolla
BS Mechanical Engineering

Experience
Psychological Associates  August 2009 - Present
Maritz Inc  April 1995 - August 2009
Sinclair and Rush   June 1990 - June 1994
Mirex Inc   June 1989 - June 1990
Dun & Bradstreet  June 1988 - June 1989

Skills
Creative Direction, Public Speaking, Leadership, Team Building, Business Development, Coaching, Leadership Development, Teamwork, Sales Process, New Business Development, Strategic Planning, B2B, Performance Management, Marketing Strategy, Account Management, Selling, Employee Engagement, Sales, Training, Business Strategy, Business Planning, Management

Education
University of Missouri-Columbia   1982 — 1987
Bachelor of Journalism, Advertising

Experience
St. Cecilia Academy  June 2011 - Present
ACCESS Academies   February 2006 - June 2011
CBC HIgh School  September 2004 - March 2006
Loyola Academy of Saint Louis  September 1998 - September 2004
Maritz, Inc.   August 1992 - September 1998
General Dynamics  April 1984 - August 1992
Emerson  August 1980 - April 1984

Skills
Customer Service, Public Speaking, Teaching, Coaching, Training, Project Management, Team Leadership, Management, Team Building, Event Planning, Leadership, Strategic Planning, Staff Development, Fundraising, Marketing Communications

Education
Michigan State University   1975 — 1976
Masters of Education, Instructional Development and Technology

St. Louis University   1970 — 1974
Bachelor of Arts (BA), Communications and Media Studies

Experience
Meals on Wheels Long Beach   April 2014 - Present
Bold Faith Ministries, Inc.   October 2013 - Present
Belmont Heights United Methodist Church   April 2008 - Present
California Heights United Methodist Church   2007 - 2012
The Salvation Army  July 2002 - September 2004
Kogei America, Inc.   February 1997 - September 1999
Maritz, Inc.   1995 - 1997
Adia Personnel Services  November 1993 - November 1995
Coldwell Banker Commercial  September 1988 - December 1989
TEC America, Inc.   October 1982 - September 1988

Skills
Microsoft Office, Project Management, Office Management, Human Resources, Customer Service, Administrative..., Office Administration, Motivation, Leadership, Social Networking, Newsletters, Facilities Management, Property Management, Life Coaching, Mentoring, Community Service, Employee Training, Desktop Publishing, Marketing, ADP Payroll, Event Planning, Web Site Editing, Inventory Management, Fulfillment Programs, Program Development, Fundraising, Grant Writing, Nonprofits, Pastoral Care, Public Speaking, Youth Mentoring, Youth leadership, Management, Non-profit..., Budgets, Leadership Development, Youth Ministry, Community Outreach, Missions, Invoicing, Spiritual Direction, Microsoft Word, Data Entry, Wellness Coaching

Education
IAP Career College   2015 — 2015
Certification, Life Coaching

Long Beach City College   2005 — 2006
Human Development, Early Childhood Education, Business Admin, General Ed

California State University-Dominguez Hills   2001 — 2002
Certificate, Human Resources Management

Whittier College
LIberal Arts

Westchester High
High School

Experience
Cobalt Strategic Partners   January 2003 - Present
Maritz, Inc   November 2004 - January 2009
Environmental Power Corporation   February 2000 - November 2004
Farmington Valley Arts Center  January 1996 - January 2000
University of Connecticut  January 1986 - January 1990

Skills
Leadership Development, Team Building, Culture Change, Continuous Improvement, Organizational..., Staff Development, Organizational..., Employee Engagement, Performance Management, Mentoring, Coaching, Employee Relations, Executive Coaching, Change Management, Strategic Planning, Process Improvement, Performance Improvement, Management Consulting, Talent Management, Instructional Design, Customer Satisfaction, Leadership, Training, Strategy, Workshop Facilitation, Business Strategy, Public Speaking, Cross-functional Team..., HR Consulting, Personal Development, Career Counseling, Emotional Intelligence, Team Management, Talent Acquisition, Onboarding, CRM, Executive Management, Market Research, Management, Team Leadership, Program Management, Executive Development, Human Resources, Employee Training, Business Process..., Training Delivery, Succession Planning, Career Development, Customer Retention, Conflict Resolution

Education
Umass Boston Gerontology

University of Connecticut
PhD/ABD, Educational Psychology

Saint Joseph College
MA, Education

Trinity College
Bachelor of Arts, Political Science

Experience
The Employee Engagement Institute   September 2012 - Present
Executive Service Corps  2011 - 2013
T.J. McCoy & Associates, LLC   April 1993 - March 2012
Sprint  April 1988 - May 1993
Associates Financial Services  January 1985 - May 1988
Maritz Inc  January 1980 - January 1985
Keith Stevens - Management Consultants   January 1975 - January 1980

Skills
Leadership Development, Executive Coaching, Management Consulting, Organizational..., Business Strategy, Change Management, Mergers, Team Building, Culture Change, Program Management, Business Process..., Employee Engagement, Incentive Pay, Scorecard Management, Entrepreneurship, Human Resources, Mergers & Acquisitions, Business Development, Employee Relations, Start-ups, Leadership, Strategy, Performance Management, Organizational Design, Deferred Compensation, Incentive Programs, Executive Pay, Compensation & Benefit, Talent Management, Succession Planning, Consulting, Executive Management, Executive Development, HR Transformation, 360 Feedback, Workforce Planning

Education
University of Minnesota-Twin Cities   1970 — 1974

Villanova Lean Six Sigma
Lean Six Sigma Certification

Experience
Chainwhip Productions   January 2009 - Present
Irvine Bicycles   2009 - 2011
Volvo Cars of North America  May 2004 - December 2008
Ford Motor Company  May 1999 - December 2008
IHF   1998 - 2005
Mission Hockey  2000 - 2001
Maritz, Inc.   May 1996 - July 1999
Newport Ski Company   1987 - 1996

Skills
Editing, Copywriting, Marketing Communications, Automotive, Advertising, Product Marketing, Marketing, Marketing Strategy, Management, Sales, Video, Strategy, Retail, Customer Satisfaction, Account Management, Strategic Planning, Event Planning, Social Media Marketing, Trade Shows, Training, Multimedia, Broadcast, Social Media, Email Marketing

Education
University of Southern California   1998 — 1998
Certificate, Multimedia Design

University of California, Irvine   1974 — 1976
History Doctoral Program

University of California, Los Angeles   1970 — 1974
Bachelor of Arts (BA), History

Irvine Valley College

Experience
Deca Realty   February 2009 - June 2012
Partners for the Advancement of Surgical Education (PASE)   February 2008 - May 2011
Buildingworks, Inc.   February 2004 - November 2006
Enterprise Rent-A-Car  June 1999 - September 2003
MasterCard  September 1998 - June 1999
Maritz, Inc.   June 1983 - September 1998

Skills
Budgets, Program Management, Account Management, Marketing, Sales, Operations Management, Customer Service, Strategic Planning, Real Estate, Negotiation, Leadership, Management, Project Management, Team Management, Project Planning, Strategy, Forecasting, CRM, Marketing Strategy, New Business Development, Fundraising, Business Strategy, Business Planning, Public Relations, Market Research, Business Development, Start-ups, Time Management, B2B, Selling, Sales Operations, Team Building, Leadership Development, Small Business, Training

Education
Webster University   1986 — 1988
MBA Studies - Marketing

Saint Louis University   1979 — 1983
B.S.B.A., Business Management

St. Louis U. High   1975 — 1979
General Studies

Experience
BusinessHive.com   April 1995 - Present
Center For Job Order Contracting Excellence   November 2004 - 2015
Affinity Center International LLC  August 2010 - December 2014
Maritz, Inc.   April 1990 - December 2014
Centennial Contractors Enterprises   November 2004 - July 2010
National Scrip Center   2002 - 2004
American Express Incentive Services  November 1997 - March 2000
Maritz  April 1995 - November 1997
Maritz Travel Company and Performance Improvement Company   April 1990 - November 1995
Air Products & Chemicals  January 1988 - April 1990

Skills
Business Planning, Business, Strategic Planning, Marketing Strategy, Business Development, New Business Development, Business Strategy, Strategic Partnerships, Marketing Communications, Thought Leadership, Marketing, Start-ups, Loyalty Programs, Partnerships, Creative Strategy, Product Development, Product Management, Turn Around Management, Change Management, Incentive Programs, Credit Cards, Stored Value, Team Building, Associate Development, Non-profits, Association Management, Strategic Relationships, Business Writing, Payment Systems, Presentations, Sales Management, Management, Integrated Marketing, Nonprofits, Program Management, E-commerce, Sales, Direct Marketing, B2B, Strategy, Project Management, CRM, Advertising, Public Relations, Training, Leadership, Budgets, Project Planning, Brand Management, Competitive Analysis

Education
Brookings Institution   2009 — 2014
Certificate in Policy Strategy

Harvard Business School   2008 — 2008
Certificate

University of Pennsylvania - The Wharton School   2007 — 2007
Certificate

World University   2000 — 2001
Cultural Doctorate

Northwestern University - Kellogg School of Management   1994 — 1995
Two Advance Certificates

Washington University in St. Louis   1991 — 1994
International Affairs - Graduate Course Work

Loyola University New Orleans   1982 — 1985
B.A.

Sachem High School   1977 — 1980
High School Diploma

Experience
Automotive Insights   August 2011 - Present
Catastrophe Solutions International   April 2011 - Present
Dent Zone International   January 2007 - April 2011
Alliance Claims Solutions  January 2004 - June 2006
Dent Wizard International  1993 - 2003
Maritz Inc.  1987 - 1992
Vail Daily Newspaper  December 1982 - January 1987

Skills
Automotive, Sales Management, New Business Development, Account Management, Process Improvement, Team Building, Strategic Planning, Sales, Automobile, Cold Calling, Sales Operations, Customer Retention, Marketing, Sales Process, Management, B2B, Training, Customer Satisfaction, Selling, Market Planning, Business Planning, Marketing Strategy, Negotiation, Insurance, Profit

Education
University of Missouri-Columbia   1977 — 1982
BA Journalism, Journalism

Experience
Nintendo of America Inc.  October 2004 - Present
Venture2 Hospitality, LLC   January 2003 - October 2004
Maritz, Inc.   January 2000 - December 2002
Sodexo Food Services, LMU   1994 - 1999

Skills
Contract Negotiations, Event Planning, Corporate Events, Hospitality, Food & Beverage, Budget Management, Event Management, Vendor Relations, Strategic Planning, Special Events, Conferences, Negotiation, Incentives, Excel, Team Building, Customer Service, Vendor Management, Events, Budgets, Contract Negotiation, Microsoft Excel, Vendors, Hotels, Trade Shows, Business Development, Social Media Marketing, Leadership, Marketing Communications, Meeting Planning, Project Management, Marketing, Advertising, Social Networking, Online Marketing, Public Relations, Program Management, Sponsorship, Marketing Strategy, Social Media, Product Marketing, Account Management, Online Advertising, Brand Management, Strategic Partnerships, Marketing Management, Integrated Marketing, Sales, Private Events, Brand Development, Entertainment

Education
Loyola Marymount University   1994 — 1999
Business, Marketing, Economics

Loyola Marymount University, College of Business Administration   1994 — 1999
BA Business Marketing, Marketing and Economics

Experience
Ronald L. Licht & Associates   January 2009 - Present
Turn 2 Stats   January 2009 - Present
Weboom Design & Development   June 2007 - December 2008
The Performance Group  April 2006 - June 2007
One World Incentives   March 2003 - April 2006
Maritz Inc  1991 - 1999
Ambassadors Perfomance Group   1998 - 1998

Skills
Microsoft Exchange, Windows Server, FileMaker, MySQL, HTML, Network Administration, System Administration, Team Leadership, Databases, Marketing, Website Development, Event Planning, Online Marketing, Networking, Database Design, Vendor Management, IT Service Management, Project Management, Technical Support, Troubleshooting, OS X, Servers, Windows, Entrepreneurship, Strategic Partnerships, Press Releases, Training, E-commerce, Start-ups, Cloud Computing, Strategy, Leadership, Creative Direction, Coaching, CRM, Lead Generation, SaaS, Social Networking

Education
University of California, Berkeley   1971 — 1975
B.A., Economics

Experience
Square Inc.  November 2010 - Present
Muddyhorse Farms   April 2002 - Present
BJC  January 2006 - November 2010
KPG  January 2006 - July 2006
Metamatrix, Inc   December 2004 - January 2006
Maritz, Inc   April 2004 - November 2004
Technisource  April 2004 - November 2004
Transentric  May 1998 - April 2004
Union Pacific Technologies  May 1998 - April 2004
IBM  May 1997 - December 1997

Skills
Eclipse, Swing, Java, XML, Maven, OSGi, JavaFX, Ant, Spring, JUnit, Subversion, SQL, Git, Android, HTML, CVS, Linux, Chickens, Cats, REST, Scrum, Software Development, Test Driven Development

Education
Truman State University   1994 — 1998
BS

Valle High School   1990 — 1994

Experience
Allstar Financial Group  2010 - September 2014
Maritz, Inc.   November 2004 - December 2008
TVI, Inc.   May 2003 - July 2004

Skills
Event Management, Coaching, Project Management, Performance Improvement, Leadership Development, Public Speaking, Training Delivery, Executive Coaching, Organizational..., Training, Team Building, Planning & Execution of..., Corporate Events, Creative Event Design, Property Management, Budgets, Project Planning, Customer Satisfaction, Marketing Strategy, Event Planning, Process Improvement, Change Management, Leadership, Management Consulting, Business Process..., Program Management

Education
Carson-Newman College   1994 — 1996
MA, Teaching English as a Second Language

Carson-Newman College   1980 — 1984
BA, Biology/Psychology

Experience
Self Employed  July 2011 - Present
AMCI  November 2009 - July 2011
Maritz Inc.  2005 - 2009
Sandy Corporation  2003 - 2004
Campos Creative Works  1997 - 2002
Lord Dentsu & Partners  1995 - 1997
Ketchum Advertising  1993 - 1994
Hill Holliday  1989 - 1993
Dailey & Associates  1988 - 1989
Bozell  1987 - 1988

Education
University of California, Los Angeles
Bachelor of Arts

Experience
Ansira  August 2011 - Present
Ansira  August 2001 - August 2011
Coolfire Interactive (JWT subsidiary)   April 2000 - August 2001
Maritz, Inc.   May 1996 - April 2000

Skills
Advertising, Integrated Marketing, Marketing Strategy, Account Management, Online Advertising, New Business Development, Digital Marketing, Relationship Marketing, Strategic Planning, Interactive Marketing, Digital Strategy, Customer Insight, Creative Direction, Business Development, Direct Marketing

Education
Pepperdine University, The George L. Graziadio School of Business and Management   2001 — 2003
MBA

Miami University   1992 — 1996
BS, Communications

Experience
BI Worldwide  1994 - Present
Maritz, Inc.   May 1989 - September 1994
TBWA/USA   June 1988 - April 1989
Birkenmeier, Fraser, Vorderstrasse & Lashly, Inc.   October 1978 - May 1988
Stolz Advertising   September 1971 - September 1978

Skills
New Business Development, Business Strategy, Advertising, Retail, Selling, Employee Engagement, Multi-channel..., Multi-channel Marketing, Sales, Marketing Strategy, Marketing Communications, Leadership, B2B, Strategic Planning, Integrated Marketing, Management, Business Development, Sales Management, Training, Program Management, Coaching, CRM, Strategic Partnerships, Lead Generation, Account Management, Strategy, Business Intelligence, Direct Marketing, Consulting, Sales Process, Direct Sales, Business Process..., Marketing, Incentive Programs, Cross-functional Team..., Loyalty Marketing, Relationship Marketing, Marketing Management

Education
Southern Illinois University, Edwardsville   1976 — 1978
MBA, Marketing & Finance

Ripon College
BA, History

Experience
Epocrates an athenahealth company  November 2013 - Present
Epocrates  May 2011 - October 2013
Vynamic LLC  November 2009 - May 2011
Maritz, Inc.   June 2007 - April 2009
MediMedia Information Technologies   May 2006 - May 2007
MediMedia Information Technologies   January 2005 - May 2006
The Hibbert Group  May 2000 - January 2005
The Hibbert Group  May 1999 - June 2000
Harte Hanks  April 1998 - May 1999
The Hibbert Group  November 1996 - April 1998

Skills
Healthcare, Strategic Planning, Vendor Relations, Health, Vendor Management, Project Portfolio..., Project Delivery, Management Consulting, Account Management, Analysis, Business Strategy, Enterprise Software, Leadership, Management, Market Research, Program Management, Process Improvement, Project Management, Project Planning, Public Speaking, Strategy, Team Building, Training, Business Development, Strategic Partnerships, Change Management, Cross-functional Team..., Executive Management, CRM, Consulting

Education
Mercer County Community College   1979 — 1982
AAS, Electrical Engineering

Hamilton High School West   1977 — 1980

Holy Angels

Penn State University
Certification, Project Management

University of Phoenix
BS, Management

Experience
TriZetto Provider Solutions (formerly Gateway EDI)   April 2014 - Present
Self employed - Marketing Professional  January 2013 - March 2014
Fleming Pharmaceuticals  January 2009 - February 2012
Fleming Phamaceuticals   January 2002 - December 2008
Maritz, Inc.   January 1998 - January 2001

Skills
Packaging, Trade Shows, Writing, Account Management, Teamwork, Marketing Management, Promotions, Sales Support, B2B, Social Media, Public Relations, Advertising, Customer Relations, Customer Service, Marketing Communications, Event Planning, Product Marketing, Budgets, Marketing Strategy, Sales, Leadership, Training, Management, Project Management, Sales Management, Sales Operations, Strategic Planning, Event Management, Marketing, Market Research, Business Strategy, Integrated Marketing, Direct Sales, New Business Development, Direct Marketing, Strategy, Program Management, Negotiation, Proposal Writing, Email Marketing, Brand Development, CRM, Business Planning, Product Development, Trade Show Management, Vendor, Budgeting, Pharmaceuticals, Phone Screening, Marketing Research

Education
Missouri State University
Bachelor of Science

Parkway Central

Experience
BCBGMAXAZRIAGROUP  June 2013 - Present
BCBGMAXAZRIAGROUP  November 2010 - Present
Freelance  January 2010 - February 2011
Toyota Motor Sales  August 2008 - January 2010
Maritz Inc.  August 2007 - March 2008
Lexus  August 2005 - August 2007
Amgen  2004 - 2005
Multicultural Communications   August 1999 - January 2003

Skills
Copywriting, Marketing Communications, Corporate Communications, Public Relations, Editing, Newsletters, Leadership, Training, Editorial, Marketing, Management, Proofreading, Vendor Management, Art Direction, Brochures, Writing, Production, Copy Editing, Press Releases, Problem Solving, Event Planning, Creative Direction, Content Management, Branding & Identity, Custom Publishing

Education
American University of Paris   1988 — 1993
Bachelor of Arts (B.A.), Comparative Literature

Experience
CMA (Colarelli, Meyer & Associates)   May 2008 - Present
John Cook School of Business at Saint Louis University  May 2014 - Present
Association of American Medical Colleges  May 2008 - September 2008
Maritz, Inc.   June 2007 - May 2008
The Leadership Effect   2007 - 2008
Saint Louis University  August 2006 - June 2007

Skills
Program Evaluation, Leadership Development, Mentoring, Talent Acquisition, Coaching, Organizational..., Human Resources, Executive Coaching, 360 Feedback, Succession Planning, Team Building, Employee Engagement, Training, Change Management, Leadership, Talent Management, Emotional Intelligence, Performance Management, Strategic Planning, Survey Design

Education
Saint Louis University   2009 — 2012
Doctor of Philosophy (PhD), Industrial-Organizational Psychology

Saint Louis University   2006 — 2009
M.S., Industrial-Organizational Psychology

Truman State University
B.A., Psychology

Experience
Green Valley Ranch Resort Spa & Casino  August 2014 - Present
Hard Rock Hotel  July 2012 - August 2014
Red Rock Casino - Resort - Spa  February 2011 - June 2012
Bellagio  September 2007 - February 2011
Maritz Travel Company  October 2005 - October 2006
Maritz Inc.  October 2004 - September 2005
Maritz Travel Company  January 2000 - June 2003

Skills
Budgets, Customer Service, Program Management, Project Planning, Logistics, Meeting Planning, Hospitality, Event Management, Trade Shows, Corporate Events, Location Intelligence, Event Planning, Hotels, Hospitality Industry, Sales, Marketing, Incentives, Marketing Strategy, Account Management, Contract Negotiation, Food & Beverage, Management, Leadership

Education
State University of New York College at Fredonia   1993 — 1997
BS, Communication

Experience
Aesculap  December 2013 - Present
University of Phoenix/Sanford Brown College   June 2010 - January 2014
Aesculap  January 2013 - December 2013
Career Education Corporation  September 2011 - January 2013
Express Scripts  March 2007 - January 2010
Maritz, Inc   June 2006 - March 2007
Convergys Corporation  February 2001 - August 2005

Skills
Operations Management, Employee Relations, Training & Development, Business Process..., Project Implementation, Personal Branding, Brand Development, Instructional Design, Job Evaluation, Job Analysis, New Employee Orientation, Performance Metrics, Metrics Analysis, Communications Strategy, Presentation Development, Quality Management, Analysis, New Hire Orientations, Employee Training, Organizational..., Onboarding, Leadership Development, Mentoring, Training, Call Centers, Recruiting, Coaching, Interviews, Performance Management, Certified DiSC..., Human Resources, Leadership, Strategic Communications, Succession Planning, Career Counseling

Education
Institute of Organizational Development   2014 — 2015
Certification, Organizational Development

St. Louis Community College   2013 — 2014
Green Belt, Lean Six Sigma

Webster University   2001 — 2004
Master of Arts, Human Resources Management, 3.41

Experience
HIGH RPM Video Production Services   January 2001 - Present
HIGH RPM PRODUCTIONS   2001 - Present
Maritz, Inc   January 2000 - January 2012

Skills
Video Production, Photography, Video, Video Editing, Photoshop, Television, Editing, Graphic Design, Social Media, Film, Documentaries, Post Production, Web Design, Film Production, Adobe Creative Suite, adobe premiere

Education
St. Louis Community College

Experience
Maritz Inc.  2007 - 2014
First Banks, Inc.   2002 - 2007
Peter and Paul Community Services   1994 - 2002
Independence Center  1988 - 1994

Skills
SharePoint, ITIL, Process Improvement, Vendor Management, Visio, Software Project..., Business Intelligence, Project Portfolio..., Integration, Change Management, Software Documentation, SDLC, Project Management, Resource Management, Business Process..., IT Service Management, MS Project, Requirements Analysis, Business Analysis, Business Process, IT Management, Disaster Recovery, Requirements Gathering, IT Strategy, Security, System Deployment, Team Leadership, Project Planning, Cross-functional Team...

Education
St. Louis Community College

Experience
American Honda Motor Company, Inc.   September 2012 - Present
Maritz, Inc.   July 1998 - September 2012
NSI  June 2005 - March 2006

Skills
Event Management, Trade Shows, Event Planning, Marketing, Corporate Events, Digital Marketing, Customer Satisfaction, Negotiation, Sales Management, Account Management, Advertising, Leadership, Microsoft Office, Customer Retention, Marketing Strategy, Social Media, Sales, Business Development, Integrated Marketing, Strategic Planning, Incentives, Contract Negotiation, Management, Hospitality, Project Management, Public Relations, Team Building, Budgets, Meeting Planning, Customer Service, Tourism, Sales Process, Marketing Communications, Email Marketing, Market Research, B2B, Social Media Marketing, Strategic Partnerships, Online Marketing, Incentive Travel, Incentive Programs, Social Networking, Travel Management, Lead Generation, CRM, Salesforce.com, New Business Development, Direct Marketing, Sponsorship, Online Advertising

Education
Saint Louis University   1993 — 1997
Bachelor of Arts, Public Relations

The University of Queensland   1995 — 1996
Cultural Studies

Experience
Archer Daniels Midland Company  2015 - Present
Archer Daniels Midland  October 2010 - February 2015
Maritz, Inc.   2007 - October 2010
Fedders Corporation  2003 - December 2007
Nextgen  January 2007 - July 2007

Skills
Troubleshooting, Process Improvement, Networking, Windows Server, Disaster Recovery, Active Directory, System Administration

Education
Robert Morris University - Illinois   1999 — 2000

Experience
Information Technologies Inc. (ITI)   November 2009 - Present
REBUS  November 2008 - May 2012
Concert Violinist, Ron Vince   June 2009 - September 2009
Maritz Inc.  January 2009 - June 2009
Ideaman, Inc.   September 1999 - November 2008

Skills
Microsoft Office, Customer Service, Microsoft Excel, Illustrator, Event Planning, Strategic Planning, Time Management, Social Networking, Telephone Skills, Research, Outlook, Windows, PowerPoint, Customer Relations, SharePoint

Education
University of Missouri-Saint Louis   2012 — 2018
Bachelor's degree, Accounting and Finance

St. Louis Community College   2013 — 2015
Accounting/Finance

Hickey College   1998 — 1999
Certificate, Graphic Design

Experience
Imparta   January 2015 - Present
Mind Gym  April 2012 - August 2013
Richardson  March 2004 - March 2012
Maritz, Inc.   July 1999 - February 2004
Development Dimensions International (DDI)   May 1996 - July 1999
ODR   April 1994 - November 1995
Achieve Global (formally Learning International)   April 1990 - December 1991
NETg (formerly Applied Learning International)   June 1988 - April 1990
Eastman Kodak Company  May 1984 - June 1988

Skills
Training, Performance Management, Leadership, Coaching, Selling Skills, Sales Process, Leadership Development, Needs Analysis, Salesforce.com, Management, Consulting, Employee Engagement, Organizational..., Change Management, Selling, New Business Development, CRM, Business Development, Staff Development, Mergers & Acquisitions, Performance Improvement, Instructional Design, Business Coaching, Technology Needs..., Business Expansion, Salesforce Training, Talent Management, Business Strategy, Strategy, Strategic Planning, Team Building, Sales

Education
DePauw University   1980 — 1984
BA, English

Experience
Cedarville University  August 2012 - Present
HSM Inc.   September 2003 - Present
SPSS Inc.  November 2001 - August 2003
AOL  August 2000 - October 2001
Maritz Inc.  June 1999 - August 2000

Skills
Marketing Management, Marketing Strategy, Market Planning, Marketing Research, Customer Insight, Consumer Behaviour, Segmentation, Analytics, Competitive Analysis, Lead Generation, Competitive Intelligence, CPG Industry, FMCG, Sales Management, General Insurance, Management Consulting, Food & Beverage, Hospitality Consulting, Retail, Merchandise Planning, Multicultural, Educational Technology, Media Planning, Brand Equity, Cross-cultural, International Marketing, International..., Latin American Business, Global Business..., Global Marketing, Automotive, Sports Marketing, Management, Advertising Research, Focus Groups, Brand Management, Data Analysis, Spanish, Brand Development, Ethnography, Brand Loyalty

Education
University of Georgia - Terry College of Business
Ph.D. (ABD)

The University of Georgia
M.S.

Universidad Autónoma de Occidente
B.B.A.

Hondros College

Experience
Webtrends  September 2014 - Present
Xerox  April 2014 - September 2014
Xerox Corporation  January 2011 - March 2014
JETAA International   February 2010 - September 2011
BSI Marketing   June 2006 - January 2011
Sunstone Circuits  January 2001 - July 2008
Nabell USA Coporation   October 1997 - June 2000
Japan Exchange and Teaching Program(me) (JET)   July 1993 - August 1996
Maritz, Inc.   March 1992 - June 1993

Skills
Digital Marketing, Online Marketing, Email Marketing, E-commerce, SEM, SEO, Online Advertising, Lead Generation, Social Media Marketing, Social Media, Web Analytics, Google Analytics, Strategy, Marketing Strategy, Customer Acquisition, Customer Retention, B2B Marketing Strategy, Digital Strategy, Market Research, Marketing, PPC, Leadership, Facebook, Product Marketing, Analytics, Marketing Management, Google Adwords, E-commerce SEO, B2B Marketing, Marketing Communications, Cross-functional Team..., B2B, CRM, Salesforce.com, Affiliate Marketing, Competitive Analysis, International Marketing, Multi-channel Marketing, Mobile Marketing, Strategic Partnerships, Technology Marketing

Education
University of Leeds   1996 — 1998
MBA, International Business

Maryville University of Saint Louis   1991 — 1993
BS, International Business Management

University of Missouri-Columbia   1988 — 1991
n/c, Accounting/Businesss

Kirkwood High School   1984 — 1988
Diploma, Regular/General High School/Secondary Diploma Program

Experience
Steve Smith Studios   1983 - 2002
Maritz, Inc.   1970 - 1983

Education
Brooks Institute of Photography   1962 — 1965

Experience
Maritz, Inc.   January 2000 - Present

Skills
ServiceNow, Service-now.com, Software Development, JavaScript, Web Development, SharePoint, Active Directory, Windows Server, ITIL, Technical Support, Networking, Process Improvement, Visio, Disaster Recovery, IT Service Management, Troubleshooting, Windows 7, Network Administration, Software Documentation, System Administration, Integration, Citrix, Windows, Virtualization, DNS, Microsoft Exchange, SCCM, SQL, Powershell, Putty, Orion, Business Intelligence, Microsoft SQL Server, MS Project, IT Management, VMware, Servers, System Deployment, Help Desk Support, Group Policy, Cisco Technologies, VB.NET, MySQL, PHP, ASP.NET, Project Management, Data Center, IIS, Customer Service, Business Analysis

Education
Southeast Missouri State University   1996 — 1998

Southeast Missouri State University   1996 — 1998
Fine/Studio Arts, General

Experience
Technology Partners  April 2011 - Present
Jordan Lawrence  November 2010 - April 2011
Stockell Consulting  November 2009 - November 2010
Stauder Technologies  February 2009 - October 2009
Mobile Armor  December 2007 - November 2008
Maritz, Inc   September 2006 - December 2007
MasterCard  June 2004 - September 2006
Dizzy People, Inc.   August 2000 - February 2006
Amazon.com  January 2001 - February 2003
A.G. Edwards   November 1998 - July 1999

Skills
Application Architecture, Data Structures, JavaScript, C#, Java, Visual Studio, Microsoft SQL Server, ASP.NET, .NET, VB.NET, AJAX, XML, C++, Databases, Oracle, Software Development, Web Services

Education
University of Missouri-Rolla   1996 — 2005
Bachelor’s Degree, Computer Science

Experience
ITA Group, Inc.   October 2012 - Present
Young America  2011 - 2012
Restaurant.com  2010 - 2011
Altig - American Income Life Insurance Company  2009 - 2010
Maritz Inc.  2006 - 2009
Meridian Enterprises Corp   1998 - 2006
Maritz  1988 - 1998
McDonnell Douglas  1982 - 1988

Skills
Marketing, Sales, Strategic Thinking, Customer Service, Human Resources, Contract Management, Accounting, Business Intelligence, Business Operations, Profit Analysis, Solution Selling, Incentive Programs, Strategic Partnerships, B2B, Strategic Planning, Strategy, Direct Sales, Marketing Strategy, New Business Development, CRM, Lead Generation, Account Management, General Awesomeness, Product Marketing, Business Development, Customer Acquisition, Email Marketing, Loyalty Marketing, Direct Marketing, Sales Management, Program Management, Marketing Communications, Event Management, Relationship Marketing, Training, Sales Operations

Education
University of Missouri-Columbia, College of Business
BSBA, Marketing

Experience
Maritz Inc.  May 2007 - August 2007
Maritz Inc.  2007 - 2007

Education
University of Missouri-Rolla   2003 — 2008

Experience
C&R Research  October 2003 - Present
Rockbridge Associates  June 2001 - October 2003
Maritz, Inc.   January 2000 - May 2001
NFO Healthcare (aka Migliara/Kaplan, acquired by TNS in 2003)   March 1999 - December 1999
Prospect Associates (acquired by American Institutes for Research in 2000)   January 1995 - March 1999

Education
Southern Illinois University, Edwardsville   2000 — 2001
Master of Marketing Research

University of Maryland College Park   1991 — 1994
Bachelor of Arts, Communication

Indiana University Bloomington   1990 — 1991

Experience
Georgetown University's McDonough School of Business  August 2014 - Present
Ohio State University  2008 - July 2014
Maritz, Inc.   May 2005 - July 2008

Skills
Data Analysis, Statistics, SPSS, Quantitative Research, Marketing Research, Survey Design, Analytics, Market Research

Education
The Ohio State University - The Max M. Fisher College of Business   2008 — 2014
Ph.D, Marketing

Southern Illinois University, Edwardsville   2002 — 2003
MMR, Marketing Research

Bradley University: Foster College of Business   1998 — 2001
Master of Business Administration (M.B.A.), Marketing

Experience
Maritz Travel Company  December 2005 - April 2012
Maritz Inc.  June 2004 - December 2005
Maritz Travel Company  February 2001 - June 2004
Maritz Travel Company  January 1996 - February 2001

Skills
Meeting Planning, Incentives, Corporate Events, Trade Shows, Hospitality, Event Management, Travel Management, Event Planning, Hotels, Hospitality Industry, Tourism, Incentive Travel, Budgets, Hospitality Management, Incentive Programs, Contract Negotiation, Food & Beverage, Relationship Marketing, Convention Services, Marketing, Registration, Business Travel

Education
University of Missouri-Columbia   1988 — 1993

Experience
Self Employed  January 2009 - Present
National Council of Jewish Women  2008 - 2013
Jewish Community Relations Council  October 1996 - December 2008
Maritz Inc.  1986 - 1992

Skills
Public Relations, Non-profits, Event Planning, Social Media Marketing, Fundraising, Leadership Development, Public Speaking, Community Outreach, Marketing Strategy, Nonprofits, Social Justice, Volunteer Management, Grant Writing, Social Media, Microsoft Office, Community Organizing, Program Development, Board Development, Public Policy, Grants, Philanthropy, Community Development, Annual Giving, Strategic Communications

Education
Washington University in St. Louis   1964 — 1966

University of Missouri-Saint Louis
MBA

Experience
Ardent Learning, Maritz Performance Improvement & Resource Automotive   2009 - Present
Maritz, Inc   October 2004 - December 2008
Automotive Manufacturer   2000 - 2004
CNH  1992 - 1999
LarsenColby   1988 - 1991
Subaru of America  1984 - 1988

Skills
Automotive, Customer Retention, Customer Satisfaction, Profit, Brand Loyalty, Performance Improvement, Customer Experience, CRM, Team Building, Coaching, Process Improvement, Continuous Improvement, Marketing Strategy, Advertising, Employee Engagement, Retail, Strategic Planning, Marketing, Automotive Aftermarket, Automobile, Sales Management, Training Delivery, Loyalty Programs, Sales Operations, Leadership, Recruiting, Team Leadership, Account Management, Sales Process, Vehicles, Negotiation, Training, Performance Management, Executive Coaching, Organizational..., Business Planning, New Business Development, Strategy, Operations Management, Sales, Management, Leadership Development, Customer Engagement, Culture Change, Dealers, Cross-functional Team..., Marketing Management, Integrated Marketing, Change Management, Team Management

Education
University of Iowa
BA; BA, Advertising; Psychology

TBS - United States Marine Corps
strategy, leadership management, making decisions under extreme conditions

Experience
Editing Ink   November 1998 - Present
Maritz Inc.  1989 - 1998
Maritz Inc.  1985 - 1989
R.K. Communications, Inc.   1983 - 1985

Skills
Copyediting, Proofreading, Editing, Copy Editing, Copywriting, Social Media, Small Business, Writing, Advertising, Blogging, Newsletters, Corporate Communications, Layout, Social Media Marketing, Marketing Strategy, Magazines, Creative Direction, Online Marketing, Integrated Marketing, Public Speaking, Marketing Communications, Marketing, Email Marketing, Art Direction, Social Networking, Entrepreneurship, Direct Mail, Direct Marketing, SEO, Brand Development

Education
University of Missouri-Saint Louis   1978 — 1982
Double BA, English, Speech Communications

Lutheran High School South

Experience
MaritzCX  January 2015 - Present
Maritz, Inc.   2008 - August 2015
Strategic Staffing Solutions  January 2007 - October 2008
Dimensional Basix LLC   January 2000 - June 2006
RealFoundations  January 2000 - January 2001
Buildnet, Inc.   January 1999 - January 2000
General Dynamics  January 1983 - July 1989
Central Microwave Company   1983 - 1984

Skills
Data Warehousing, Web Applications, SSIS, Data Modeling, SSRS, ETL, Business Intelligence, Microsoft SQL Server, Requirements Gathering, VB.NET, SQL, Data Marts, T-SQL, Visual Studio, Software Development, ASP.NET, SDLC, .NET, Integration, Databases

Education
The University of New Mexico   1990 — 1994
Computer Science, Electrical Engineering

Palomar College   1985 — 1988
General Studies (Core Requirements)

Linn State Technical College   1979 — 1981
Electronics Technology

Experience
Bank of America  January 2007 - Present
Maritz Inc.  1990 - 1999
Law Offices of Mary Anne Sedey   December 1984 - 1990

Skills
Employment Law, Employee Relations, Human Resources, Legal Compliance, Due Diligence, Litigation, Risk Management, Trials, Mergers & Acquisitions, Corporate Governance, Loans, Banking, Corporate Law

Education
University of Missouri-Kansas City   1975 — 1977
B.A., American Culture

University of Montana   1972 — 1975

Experience
Ford Motor Company  June 2014 - Present
TTi Global  March 2011 - May 2014
MSXI  January 2010 - June 2010
Maritz, Inc.   April 2002 - November 2009
Visual Services Inc.  1995 - 2002
Bozell, Inc.   March 1980 - 1993

Skills
Automotive, Management, CRM, Customer Satisfaction, Cross-functional Team..., Training, Process Improvement, Advertising, Leadership, Project Management, B2B, Program Management, Team Building, Account Management, Strategic Planning, Marketing Strategy, Product Development, Team Leadership, Automobile, Customer Service, Marketing, Microsoft Excel, Vehicles, Coaching, New Business Development, Continuous Improvement

Education
Oakland University
Business and Marketing

Experience
Olin Corporation  March 2006 - Present
Federal Mogul  June 2001 - March 2006
Maritz, Inc   July 2000 - May 2001
Maritz, Inc   March 2000 - July 2000
Maritz  January 1998 - January 2000

Skills
Troubleshooting, Technical Support, Active Directory, Software Documentation, Hardware, Windows 7, Printers, Network Administration, Software Installation, Help Desk Support, Computer Hardware, Customer Service, System Administration, Laptops, Windows Server, Android, Windows, Remote Troubleshooting, Dameware, iPhone Support, Problem Solving, Desktop Computers, Microsoft Office, Windows XP Pro, Print Management, Computer Repair, System Deployment, Windows 7 Migration, Office 2010, Blackberry, Break Fix, HP JetAdmin, Computer Security, HP, Hardware Support, SCCM, Checkpoint Security

Education
Southern Illinois University, Edwardsville

St. Louis Community College

Experience
Prison Fellowship Ministries  May 2007 - Present
PMH Caramanning  June 2001 - October 2006
Maritz, Inc.   1974 - 2001

Skills
Volunteer Management, Board Development, Fundraising, Strategic Planning, Non-profit..., Program Development, Nonprofits, Planned Giving, Philanthropy, Community Outreach, Donor Management, Volunteer Recruiting, Grant Writing, Community Development, Leadership Development

Education
Gettysburg College

Experience
Maritz, Inc.   2005 - January 2013
Genesee Valley Chapter of the American Society for Training and Development   2009 - May 2010
Elmira College  1998 - 2007
Global Crossing  1999 - 2002

Skills
Performance Improvement, Culture Change, Organizational..., Coaching, Leadership Development, Employee Engagement, Change Management, Executive Coaching, Customer Retention, Process Improvement, Cross-functional Team..., Training, Customer Satisfaction, Onboarding, Team Building, Organizational..., Performance Management, Leadership, Training Delivery, Program Management, Instructional Design, Strategy, Needs Analysis, Human Resources, Employee Training, Team Leadership, Workshop Facilitation, Management Development, Employee Relations, Customer Experience, Business Strategy, Management Consulting, Talent Management, Career Development, Succession Planning, Executive Development, Emotional Intelligence, Blended Learning, Facilitators, Instructor-led Training, Learning Management, Conflict Resolution, E-Learning, Staff Development, Personal Development, Adult Education, Career Counseling, Organizational Design, Workforce Planning, 360 Feedback

Education
Elmira College
Education, M.S., Adult Education

Protean Trainer

SUC Buffalo
B.A., Political Science

Experience
AMCI  September 2014 - Present
Self-employed  March 2013 - Present
Little Minds Learning Center  June 2013 - February 2014
Maritz Inc  November 2004 - December 2012
Lincoln Public Schools  January 1988 - January 2004
Lincoln Public Schools  1989 - 2004

Skills
Leadership Development, Executive Coaching, Organizational..., Coaching, Training Delivery, Employee Engagement, Performance Improvement, Change Management, Culture Change, Workshop Facilitation, Instructional Design, Team Building, Performance Management, Strategic Planning, Training, Management, Organizational..., Personal Development, Team Leadership, Staff Development, Continuous Improvement, Process Improvement, Strategy, Management Consulting, Sales Management, Needs Analysis, Customer Satisfaction, Team Management, Leadership, Business Planning, Program Management, Customer Experience, Employee Relations, Public Speaking, Consulting, Program Facilitation, Talent Management, Business Process..., Marketing, Employee Training, Customer Retention, Emotional Intelligence, Instructor-led Training, Organizational Design, Cross-functional Team..., Executive Development, Management Development, Analysis, MBTI, 360 Feedback

Education
University of Nebraska-Lincoln
Education

Experience
Essence Healthcare  March 2013 - Present
Keefe Commissary Network  April 2012 - March 2013
Maritz Inc.  January 2005 - June 2012
Cooper Industries Ltd.  September 2000 - January 2005
Boeing  May 1994 - September 2000
WF Corroon   1992 - 1994
WF Corroon   1989 - 1994

Skills
Visio, SDLC, Software Project..., Microsoft SQL Server, SharePoint, SQL, Requirements Analysis, Business Analysis, Vendor Management, Agile Methodologies, ITIL, Project Management, MS Project, Software Development, Integration, .NET, XML, PMP, Databases, Software Documentation, Resource Management, Data Warehousing, Team Leadership, Process Improvement, IT Management, Program Management, Requirements Gathering, IT Strategy, Business Intelligence, Disaster Recovery, PMO, Management

Education
Project Management Institute   2008 — 2008
PMP Certification, NA

University of Phoenix   2003 — 2006
MBA, Business - eBusiness

CIW   2002 — 2002
Master CIW Designer, NA

University of Missouri-Saint Louis   1982 — 1986
BS, Computer Science

Experience
Maritz, Inc.   November 2008 - Present
Maritz, Inc.   December 2007 - November 2008
Maritz, Inc.   May 2007 - December 2007
FleishmanHillard  January 2006 - May 2007
St. Louis Benefits Group   June 2004 - December 2005
Maritz, Inc.   January 2002 - June 2004
Maritz, Inc.   October 1999 - January 2002
Maritz, Inc.   May 1996 - October 1999
Spectrum Management Services   March 1989 - May 1998
Maritz, Inc.   February 1990 - May 1996

Skills
Strategic Planning, Marketing Communications, New Business Development, B2B, Sales, CRM, Digital Marketing, Direct Marketing, Marketing Strategy, Integrated Marketing, Sales & Marketing..., Key Account Management, Team Leadership &..., Loyalty Marketing, Consultative Sales, Business Planning &..., Competitive Intelligence, Market Segmentation, Process Improvement, Start-Up Operations, Contract Negotiation, Staff Development, Relationship Building, Strategic Partnerships, Management, Start-ups, Leadership, Strategy, Marketing

Education
Saint Louis University
Master of Business Administration (M.B.A.)

Missouri State University
Bachelor of Science (B.S.), Marketing

Experience
Ranken Technical College  February 2013 - September 2015
savvisdirect  September 2012 - December 2012
Reinsurance Group of America  April 2011 - March 2012
MasterCard  November 2009 - October 2010
First Services - First Bank   November 2006 - March 2009
First Services - First Bank   November 2005 - March 2009
First Services, LLP   June 2004 - November 2005
Pureguard, LLC   September 2001 - May 2004
Enterprise Rent-A-Car  May 2000 - August 2001
Maritz, Inc.   January 1998 - April 2000

Skills
Process Improvement, SharePoint, Disaster Recovery, Vendor Management, ITIL, Project Management, Business Analysis, Information Technology, Security, Troubleshooting, Change Management, Strategic Planning, Team Leadership, Team Building, Visio, MS Project, Microsoft SQL Server, SQL, Program Management, Customer Service, Software Documentation, Wireless Routers, Cisco 6500, Cisco IOS, IPv6, System Administration, Data Center, IT Strategy, Cisco Routers, Training, Subnetting, University Teaching, Routers, Leadership, Routing, Networking, Switches, Firewalls, CCNA, Switching, IIS, Windows 7, Web Services, Windows Server, Windows Services, MS Excel Pivot Tables, Active Directory, Management, Servers, Microsoft Office

Education
IP3   2010 — 2010
CISSP, IT Security, Coursework Completed

Nexum   2008 — 2008
Certificate, F5 Firepass Engineer, Pass

Wireshark University   2007 — 2007
Network Forensics and Security / TCP/IP Network Analysis / Fundamentals and Functionality, Coursework Completed

Business Objects   2005 — 2005
Crystal Reports XI, Coursework Completed

Cleveland Institute of Electronics   1990 — 1992
Associate of Arts and Sciences (A.A.S.), Electrical and Electronics Engineering, Coursework Completed

Saint Louis University   1988 — 1989
Masters, Organizational Psychology

Saint Louis University   1987 — 1988
B.A. Psychology, Psychology

Saint Louis University   1986 — 1987
B.A. Political Science/Philosophy, Pre-Law

Mehlville Sr. High
Diploma, 1-8-1-8 Program

Experience
Ford Consumer Experience Movement   January 2012 - Present
Crest Auto Group (Crest Cadillac and Crest Infiniti)   September 2010 - January 2012
Maritz, Inc.   October 2004 - September 2010

Skills
Sales Management, Coaching, Team Building, Sales, Process Improvement, Team Leadership, Training, Strategic Planning, Leadership, Customer Satisfaction, Dealers, Program Management, Operations Management, Negotiation, Recruiting, Customer Experience, Customer Retention, Sales Process, Sales Operations, Leadership Development, Automotive

Education
Chapman University   1998 — 2001
Master of Arts (MA), Organizational Leadership

Southern Illinois University, Carbondale   1985 — 1988
Bachelor of Science (BS), Business Administration and Management, General

Experience
Special School District of St. Louis County  August 2010 - Present
Sam's Club  July 2002 - Present
Knight's Ltd / Home Decorators Collection   December 1995 - August 1999
Maritz Inc.  May 1987 - August 1993
SWB  August 1950 - September 1950

Education
University of Missouri-Saint Louis   1976 — 1980
MBA, Marketing and Management

Experience
General Motors  January 2015 - Present
Maritz  May 2014 - January 2015
Service Turn   June 2013 - March 2014
Southwest ADI   January 2013 - June 2013
Maritz Inc  January 2012 - December 2012
ACDelco  August 2011 - January 2012
ACDelco  January 2010 - August 2011
ACDelco  January 2006 - December 2009
Louisiana Technical College  January 2005 - October 2005
Pep Boys  July 2004 - January 2005

Skills
Customer Satisfaction, Customer Retention, Automotive, Sales Operations, Marketing Strategy, Vehicles, Sales Process, Sales Management, Management, Dealers, Automotive Aftermarket, Sales, Training, Parts, Customer Service, Team Management, Customer Experience, Account Management, Program Management, Employee Training, Selling, Continuous Improvement, Negotiation, Coaching, Warranty, Automobile, Team Building, Profit, Inventory Management, Business Process..., Vendor Management

Education
Central Missouri State University   2002 — 2004
Bachelor of Science, Automotive/Power Technology (Management)

Delgado Community College   2000 — 2002
Associate of Applied Science, Motor Vehicle Technology

Experience
St Louis Metro Area   1981 - Present
Maritz Inc.  1986 - 2001
Bryan Cave  1981 - 1986

Skills
Non-profits, Community Outreach, Public Relations, Fundraising, Nonprofits, Volunteer Management, Public Speaking, Teaching, Grants, Grant Writing, Public Policy, Newsletters, Editing, Legal Research, Research, Event Planning, Program Development, Higher Education, Community Development, Program Evaluation

Education
University of Rochester
BA, History

Vanderbilt University Law School
JD

Experience
American Board of Optometry  April 2014 - Present
The Growth Partnership  August 2011 - February 2014
Freelance  September 2007 - August 2011
Maritz, Inc.   February 1995 - January 2003

Skills
Team Leadership, Project Management, Content Development, Writing, Presentation Development, Planning Budgeting &..., Client Liaison, CRM, Marketing, Business Strategy, New Business Development, Business Development, Event Planning, Microsoft Excel, Microsoft Office

Education
Maryville University of Saint Louis   1992 — 1995
Master of Business Administration (MBA), Marketing

McKendree University   1986 — 1990
Bachelor of Arts (BA), Public Relations and Marketing

Experience
Karr Bick Kitchen & Bath   February 2013 - Present
Lulu Belles Fabric   February 2011 - Present
Lulu Belles Fabric   September 2007 - January 2010
CCA Global Partners  December 1999 - January 2005
Maritz, Inc   February 1998 - December 1999
Maritz Travel Company  July 1995 - February 1998
Maritz Travel Company  May 1992 - July 1995
Maritz, Inc.   June 1989 - March 1992

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Great Plains Software

Education
Webster University   1999 — 2001
Bachelor of Science (BS), Accounting

St. Louis Community College   1992 — 1998
Accounting

Hickey College   1988 — 1989
Certificate, Accounting, 4.0