Experience
826LA  2015 - Present
Peace Corps  October 2014 - March 2015
Central Casting  April 2014 - September 2014
Peace Corps  September 2013 - April 2014
Dream Publications   March 2013 - September 2013
L.E.A.R.N. San Diego   September 2012 - September 2013
Cedros Cafe   November 2012 - April 2013
Marriott International   June 2012 - April 2013
UCSD Guardian  April 2009 - June 2012
American Spirit Foundation   January 2012 - April 2012

Skills
Editing, Journalism, Copy Editing, News Writing, Blogging, AP Style, Creative Writing, Social Media, Press Releases, Feature Articles, Fact-checking, Publishing, Magazines, Facebook, Editorial, Copywriting, Web Content, Final Cut Pro, New Media, InDesign, Photoshop, Digital Photography, Language Teaching, Teaching, Literacy, ESL

Education
University of California, San Diego   2008 — 2012
Bachelor of Arts (B.A.), International Studies - Political Science

Università degli Studi di Firenze / University of Florence   2011 — 2011

Experience
Heath and Company LLC   July 2009 - Present
Four Seasons Hotels and Resorts  March 2004 - January 2008
Benchmark Hospitality  February 2002 - February 2003
Marriott International   June 1999 - January 2001

Skills
Hospitality Industry, Food & Beverage, Hospitality, Hotels, Restaurants, Trusted Business Partner, Banquets, Training, Management, Hotel Management, Hospitality Management

Education
Universitat Autònoma de Barcelona   1995 — 1999
BBA, Hospitality

University of Georgia - Terry College of Business
MBA, Operations Management

Experience
Marriott International   August 2015 - Present
Marriott Hotels  July 2015 - Present
W Hotels Santiago   April 2015 - Present
Rosen Shingle Creek  February 2007 - January 2015
Omni Hotels  July 2004 - February 2007
Westin Rio Mar  January 1999 - December 2003

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Teaching, HTML, Hospitality Industry, Hospitality, Banquets, Restaurants, Catering, Hotels, Convention Services, Meeting Planning, Resorts, Hospitality Management, Event Planning, Hotel Management, Food, Event Management, Guest Service Management, Front Office, Rooms Division, Trade Shows, Corporate Events, Pre-opening, Menu Development, Food, Visual One, Concierge Services, Incentives

Education
Universidad Metropolitana

Experience
Marriott Vacations Worldwide Corporation  May 2015 - Present
Marriott International   March 2014 - October 2014
Marriott International   October 2012 - March 2014
High Tech Hotels   December 2009 - July 2012

Skills
Front Office, Hotels, Hospitality, Hotel Booking, Tourism, Hospitality Industry, Property Management..., Yield Management, Customer Service..., Complaint Management, Business Travel, Leisure Travel, Customer Service

Education
Universidad Rey Juan Carlos   2007 — 2010
Bachelor's Degree in Tourism, Tourism and Travel Services Management

Experience
lilascravings   May 2008 - Present
Nuchas TSQ   2011 - 2013
Marriott International   September 2007 - July 2008

Skills
Pastry, Chef, Catering, Culinary Skills, Menu Development, Food, Restaurants, Recipes, Food & Beverage, Fine Dining

Education
Universidad Del Este
Bachelor of Applied Science (BASc), culinary manegment

orlando culinary academy
Associate's degree, Culinary Arts/Chef Training

Experience
Marriott International   August 2015 - Present
Marriott International   June 2014 - August 2015
Marriott International   December 2012 - June 2014
Marriott International   June 2012 - December 2012
Marriott International   July 2010 - August 2011
Rico Sun Tours   December 2007 - July 2010
Walt Disney World  August 2008 - January 2009

Skills
Hospitality Management, Hotel Management, Hospitality, Hotels, Hospitality Industry, Food & Beverage, Restaurants, Resorts, Catering, Food, Tourism, MICROS, Event Management, Banquets, Front Office, Event Planning, Customer Service, Pre-opening, Rooms Division, Bartending, Property Management..., Menu Development, Banquet Operations, Restaurant Management, Customer Satisfaction, Time Management, Teamwork, Leadership, Communication, Management, Wine, Microsoft Office, Training, PowerPoint, Food Safety, Reservations

Education
Universidad Del Este   2007 — 2012
Bachelor's degree, Hospitality Administration/Management

Academia del Carmen
High School Diploma

Experience
Darden  February 2012 - Present
Bonefish Grill  May 2010 - January 2012
Marriott International   April 2008 - May 2010
The Cheesecake Factory  January 2003 - June 2005

Skills
Food Safety, Food Preparation, Banquets, Sanitation, Labor Control, Wine, Gourmet, Food Quality, Culinary Management, Hospitality, Sauces, Menu Costing, ServSafe, New Restaurant Openings, Customer Service, Hiring

Education
Universidad Nacional Autonoma de Mexico   2000 — 2003
Bachelor of Business Administration (BBA), Foods, Nutrition, and Wellness Studies, General

Experience
Nordstrom  December 2013 - Present
Nordstrom  March 2012 - Present
Nordstrom  March 2009 - April 2012
Nordstrom  January 2007 - March 2009
Nordstrom  2004 - 2007
Marriott International   1999 - 2002
Arthur Andersen  October 1996 - July 1998
Willamette Valley Inc.   June 1994 - September 1996

Skills
Business Strategy, Business Growth, Customer Experience, Strategic Leadership, Cross-functional Team..., Retail Industry, Fashion Retail, Marketing Strategy, Market Research, Management Consulting, Brand Development, Brand Management, Competitive Intelligence, Research and Analysis, Business Case, Project Implementation, Market Planning, Marketing, Retail, Analytics, Business Development, Marketing Research, Product Development, Market Analysis, Strategic Planning, Sales, Fashion, Leadership, Project Planning, Analysis, P&L Management, Business Planning, E-commerce, Customer Insight, Financial Analysis, Product Marketing, Product Launch

Education
University of Maryland - Robert H. Smith School of Business   1998 — 2000
MBA, Strategy and Marketing

Willamette University   1990 — 1994
BA, Business Economics, Spanish

Universidad de las Américas, A.C.   1993 — 1993
Business, Spanish

Experience
Hersha Hospitality  December 2014 - Present
Marriott Vacations Worldwide Corporation  January 2008 - November 2014
Marriott Vacations Worldwide Corporation  March 2004 - December 2007
Marriott International   February 2003 - March 2004
Marriott International   June 2002 - February 2003
Fircroft Engineering Services   October 1997 - March 2000
Procter & Gamble  March 1996 - October 1997
AT&T  January 1994 - January 1996

Skills
Revenue Management, Hospitality, Competitive Analysis, Pricing, Forecasting, Business Analysis, Analysis, Data Analysis, Analytics, Market Analysis, Revenue Analysis, Hotels, Financial Analysis, Hospitality Industry, Leadership, Inventory Management, Yield Management, Revenue Forecasting, Hospitality Management, Pricing Strategy, Team Leadership, Business Strategy, Time Management, Business Planning, Resorts, Marketing Strategy, Strategy, Training, Management, Hotel Management, Marketing

Education
University of Maryland - Robert H. Smith School of Business   2000 — 2002
Master of Science, Marketing and Management of Science and Statistics

University of Maryland - Robert H. Smith School of Business   2000 — 2002
Master, Business Administration

Universidad Metropolitana (VE)   1987 — 1993
BS, Electrical Engineering

Experience
First service  April 2013 - Present
First Service Residential  April 2013 - Present
The Continental Group  March 2010 - 2013
Embassy Suites by Hilton International   December 2006 - March 2010
Marriott International   April 2004 - December 2006

Skills
Resorts, Property Management, Contract Negotiation, Negotiation, Sales, Budgets, Management, Team Building, Residential Homes, Real Estate, Customer Service, Marketing, Hospitality, Leadership, New Business Development, Strategic Planning, Construction, Facilities Management, Training, Process Scheduler, Customer Satisfaction, Operations Management

Education
Local 32 BJ school   1999 — 2002
plumbimg & Electrical Certify, HVAC & Plumbing

Universidad Nacional Pedro Henríquez Ureña   1993 — 1995
Associate's degree, Buisness administration

Experience
Marriott International   February 2015 - Present
Eau Palm Beach Resort & Spa  November 2013 - February 2015
LA Fitness  May 2012 - November 2013
Marriott International   December 2011 - May 2012
Red Roof Inns  May 2010 - November 2011
Red Roof Inns  July 2009 - May 2010
Extended Stay Hotels  September 1998 - September 2008
Marchinares LLC   March 2003 - April 2008
Extended Stay Hotels  2001 - 2006
Extended Stay Hotels  September 1998 - March 2001

Skills
Customer Service, Property Management, Revenue Management, Hospitality, Hotels, Guest Satisfaction, Hiring, Hospitality Management, Hotel Management, Expenses, Front Office, Meeting Planning, Management, Operations Management, Sales, Employee Relations, Human Resources, Pre-opening, Payroll, Food & Beverage, Resorts, Restaurants, Revenue Analysis, Hospitality Industry

Education
Universidad de San Martín de Porres   1988 — 1991
Yes, Business Administration

Experience
Garden of Life  February 2015 - Present
Florida Department of Health  August 2014 - February 2015
Security Networks, LLC  May 2010 - April 2014
Wachovia Bank  January 2006 - December 2008
Comcast  September 2004 - January 2006
G4S / Wackenhut Corporation   February 2003 - June 2004
Marriott International   July 1997 - February 2003
Marriott International   May 1999 - October 2001
Marriott International   July 1997 - May 1999

Skills
Call Center, Customer Service, Recruiting, Human Resources, Contract Management, Event Management, Benefits Administration, Concept Development, Customer Satisfaction, Leadership, Employee Benefits, Coaching, Account Management, Call Centers, Microsoft Word, Quality Assurance, Management, Performance Management, Sales Management, Team Building, Operations Management, Training, Interviews, Employee Relations, Strategic Planning, Microsoft Office

Education
Universidad del Sagrado Corazón   1997 — 1997
Mass Communications

INTER AMERICAN UNIVERSITY OF PUERTO RICO   1994 — 1994
Applied Sciences; Audiovisual Communications

Experience
Marriott International   August 2013 - Present
Marriott International   October 2010 - August 2013
Marriott International   June 2006 - October 2010
Marriott International   June 2005 - June 2006
Marriott International   November 2003 - June 2005
Marriott International   December 2002 - November 2003
Marriott International   February 2002 - December 2002

Skills
Transcendent, Property Management..., Project Planning, Project Management, Constructive Feedback, Negotiation, Business Analysis, Call Accounting, Server Administration, Microsoft Office, SharePoint, Visio, Mobile Devices, Training Delivery, Hands-on Training, Network Administration, Backup Exec, Disaster Recovery, Technical Documentation, Hotels, Opening Hotels, Customer Service, Customer Satisfaction, Customer Support, Training, Feedback, IT Asset Management, Hotel Asset Management, Hospitality Industry, CMMS, Problem Solving, Task Force, MS Excel Pivot Tables, IT Security Policies, Altiris Deployment..., Sysprep, Windows 7 Migration, Presentations, MBTI, StrengthsFinder, Engaging Public Speaker, Hospitality Management, Hospitality, Management, System Administration, Software Documentation, Process Improvement, Leadership, Team Building, Micros

Education
Universidade Anhembi Morumbi   2008 — 2011
Marketing

Experience
Walt Disney World  January 2011 - Present
Carrabba's Italian Grill  August 2007 - Present
Walt Disney World  April 2010 - January 2011
Walt Disney World  January 2009 - January 2010
Disney Vacation Club  January 2008 - July 2008
Walt Disney World  July 2007 - January 2008
The Ritz-Carlton  January 2007 - June 2007
The Ritz-Carlton  January 2006 - June 2006
The Ritz-Carlton  August 2005 - December 2005
Marriott International   February 2004 - May 2004

Education
International School of Tourism & Hospitality Management   2005 — 2007
BS, Hospitality Management

International School of Tourism & Hospitality Management   2005 — 2007
BS, Events & Conventions Planning Management

Universidade Anhembi Morumbi   2001 — 2005
BS, Tourism

Experience
Marriott International   June 2014 - Present
Four Points by Sheraton at Caguas Real   March 2010 - June 2014
Levy Restaurants  April 2008 - March 2010
Palmas del Mar Country Club   August 2006 - April 2007

Skills
Food & Beverage, Catering, Banquets, Menu Development, Micros, Restaurants, Customer Service, Budgets, Team Building, Food Service, Marketing, Sales, Team Leadership, Banquet Operations, Bartending, Microsoft Office, Food, Hotels, Training, Resorts, Hospitality Management, Hospitality, Management, Fine Dining, Front Office, Hospitality Industry, Recipes, Rooms Division

Education
Universidad del Turabo   1989 — 1993
BBA, Marketing

Experience
Wyndham Jade  August 2013 - Present
Rent-A-Center  November 2007 - May 2013
Rent-A-Center  November 2007 - June 2010
Marriott International   March 2007 - November 2007
Gran Meliá Golf Resort Puerto Rico  June 2005 - December 2006
Radisson Ambassador Plaza   June 2004 - June 2005

Skills
Scheduling, Customer Relations, Event Management, Spanish, Customer Service, English, PowerPoint, Word, Excel, Budgeting, Outlook, Advertising, Microsoft Office, Event Planning, Promotions, Project Management, Budgets, Training, Sales, Hospitality, Hospitality Industry, Invoicing, Direct Mail Campaigns, Bilingual-English/Spanis..., Incentive Travel, Logistic Support, Client Billing, Contract Negotiation, Team Building, Microsoft Excel, Marketing, Microsoft Word, Corporate Events, Management, Process Scheduler

Education
Universidad de Puerto Rico   1997 — 2002
BS in Business Administration, Marketing

Experience
Marriott International   July 2011 - Present
Gaylord Entertainment  January 2009 - July 2011
ShowNets   June 2010 - June 2010
HOWLER STUDIO   January 2003 - June 2005

Skills
Network Administration, Cisco Technologies, VPN, Active Directory, DNS, VMware Infrastructure, EMC Storage, DHCP, TCP/IP, Servers, Security, Windows, Windows Server, Firewalls, Networking, Troubleshooting, Software Installation, Visio, Help Desk Support, Switches, Network Design, Network Security, Disaster Recovery, CCNA, Routers, Microsoft Exchange, Wireless Networking, LAN-WAN, WAN, Network Engineering, System Administration, VMware, Citrix, IT Operations, Antivirus, Windows 7, Cisco Routers, Cisco IOS, System Deployment, Hardware, Server Administration, Operating Systems, Data Center, Windows XP, Virtualization, VMware ESX

Education
   2000 — 2005
B.S, Computer Science & Engineering

Experience
Residence Inn by Marriott Sandestin at Grand Boulevard   August 2013 - Present
Courtyard by Marriott Sandestin at Grand Boulevard   August 2013 - Present
Marriott International   April 2011 - July 2013
Restopass Barcelona.   August 2010 - January 2012
CETT - Escola Univertistaria D´Hoteleria i Turisme.   April 2006 - December 2010
J.C.B.X. Millenium.   September 2005 - October 2010
Barcelona International Convention Center Catering. CCIB Catering.   January 2009 - August 2010
Universitat Internacional de Catalunya (UIC).   November 2009 - November 2009
Clipper's Catering Trade - Espacio Movistar.   September 2006 - January 2009
The Ritz-Carlton Battery Park.  November 2003 - June 2005

Skills
Hotels, Spanish, Restaurants, English, Hospitality, Hospitality Management, Business Strategy, Catering, Cuisine, Customer Service, Food, Hotel Management, Leadership, Marketing, Pre-opening, Rooms Division, Team Building, Time Management, Training, Wine, Yield Management, Social Networking, Coaching, Management, Food, Recruiting, Hotel

Education
Universitat de Barcelona   1997 — 1998
Degree, Tourism and Hotel Management.

Universitat de Barcelona   1995 — 1997
Post-Graduate (Master), Hospitality Management.

Universitat de Barcelona   1992 — 1995
Graduate, Hospitality Management.

Real Monasterio Santa Isabel   1986 — 1991
Graduate, Middle School.

Zurich Schule   1978 — 1986
Gradiate, Elementary School.

Experience
The Waldorf Astoria New York   June 2000 - Present
El Conquistador Resort & Country Club  1997 - 2000
The Walt Disney World Swan Dolphin   1995 - 1997
Marriott International   1989 - 1991
Marriott International   1989 - 1991

Skills
Hotels, Hospitality Management, Hospitality Industry, Hotel Management, Hospitality, Revenue Analysis, Food & Beverage, Resorts, Catering, Banquets, Meeting Planning, Yield Management, Event Management, Corporate Events

Education
Universidad Iberoamericana, Ciudad de México   1987 — 1990
Communications, Marketing

Instituto Miguel Angel, Mexico City

Experience
EY  July 2014 - Present
Marriott International   June 2013 - July 2014
Marriott International   May 2012 - August 2012
Vagabond Cruise  May 2011 - August 2011

Skills
Finance, Management, Team Leadership, Microsoft Excel, Oracle Applications, PowerPoint, Photoshop, Spanish, Hospitality Industry, Hotel Management, Hospitality, Food & Beverage, Customer Service, Leadership

Education
University of Wisconsin   2009 — 2013
Bachelor of Business Administration, Management and Human Resources; Finance, Investment and Banking

Universidad de Sevilla   2011 — 2011
Bachelor of Business Administration (B.B.A.), Finance, Investment and Banking

Experience
Prosperis Services Financiers   2015 - Present
SFL partenaire de Desjardins Sécurité financiere   September 2010 - Present
BBL Conseils, cabinet de services financiers   July 2012 - May 2015
Marriott International   June 2009 - May 2010
Loews Hotels  February 2007 - June 2009
Delta Hotels  July 2005 - February 2007
W Hotels  September 2004 - July 2005
Le Centre Sheraton Montréal   January 2003 - September 2004

Skills
Insurance, Strategic Financial..., Retirement Planning, Investments, Customer Service, Mutual Funds, Microsoft Excel, Disability Insurance, Strategic Planning, Coaching, Portfolio Management, Negotiation, Team Leadership, Team Building, Management, Microsoft Office, Financial Planners, Critical Illness, Financial Planning, Service client, Planification..., Vente, Investissements

Education
Université du Québec à Montréal / UQAM   2001 — 2002
certificat en administration, Business Administration and Management, General

Collège Lasalle   1998 — 2001
DEC, Gestion Hôtelière

Collège Français   1994 — 1998
études secondaires

Experience
Starwood Hotels & Resorts Worldwide, Inc.   January 2010 - Present
Starwood Hotels & Resorts Worldwide, Inc.   August 2008 - December 2009
Hilton Worldwide  January 2007 - July 2008
Starwood Hotels & Resorts Worldwide, Inc.   January 2005 - January 2007
Marriott International   October 2003 - September 2004

Skills
Corporate Branding, Market Research, Competitive Analysis, Problem Solving, Customer Retention, Customer Service, Team Building, Operations Management, Management, Hospitality Management, Hospitality, Manage Client..., Sales, Hotels, Strategy, Leadership, Customer Satisfaction, Budgets, Account Management, Team Leadership, Forecasting, Hospitality Industry, Marketing, Marketing Strategy, Hotel Management, Yield Management, Tourism, Rooms Division, Property Management..., Food & Beverage, Resorts, Leisure

Education
Universidad de La Sabana   1998 — 2003
Bachelor of Business Administration (B.B.A.), Accounting and Finance

Experience
Marriott International   June 2010 - Present
Panda Restaurant Group  January 2008 - June 2010

Education
Universidad de Puerto Rico   2009 — 2014
Bachelor of Arts (B.A.), Graphic Design

Experience
Hilton Hotels Worldwide  June 2014 - Present
Courtyard by Marriott  April 2013 - April 2014
Glion Institute of Higher Education  2011 - December 2012
Marriott International   2011 - 2011
Hotel Caesar Park Faria Lima   2010 - 2010

Skills
Front Office, Food & Beverage, Opera, Fidelio, Windows 7, Windows Vista, Microsoft Excel, Microsoft Word, PowerPoint, Microsoft Office, Public Relations, Marketing Communications, Micros, Customer Service, Hospitality, Event Management

Education
Universidade Anhembi Morumbi   2009 — 2013
Bachelor's degree, Hospitality Administration/Management

Glion Institute of Higher Education   2012 — 2012
Bachelor of Arts, Hospitality Administration/Management

Experience
Loews Hotels  May 2006 - September 2007
Marriott International   2003 - 2006
InterContinental Hotels Group  December 2000 - October 2003
Marriott International   1999 - 2000
Starwood Hotels & Resorts Worldwide, Inc.   1998 - 1999
Wyndham Hotel Group  1990 - 1998

Skills
Hotels, Resorts, Rooms Division, Laundry, Front Office, Pre-opening, Spanish, Hospitality Management, Portuguese, Forecasting, Hotel Management, Hospitality, Hospitality Industry, Hiring, Leadership, Food & Beverage, Income Statement, Training, Micros, Restaurants, Employee Relations, Revenue Analysis, Banquets, Customer Satisfaction, Catering, Tourism, Time Management, Fine Dining, Concierge Services, Menu Development, MICROS, P, Restaurant Management

Education
Universidad de Puerto Rico   1990 — 1994
Bachellors, Hospitality Management and Culinary Arts

Experience
Sofitel Luxury Hotels and Resorts  July 2014 - Present
Organizacion de Banquetes y Eventos CLICK   January 2008 - January 2014
Marriott International   June 2013 - July 2013
Marriott International   December 2012 - January 2013
Hotel del Llano   June 2012 - July 2012
Harbour Village Beach Club   December 2010 - January 2011
Pompano Pizza & Italian Eatery   January 2005 - December 2007
Pompano Pizza & Italian Eatery   January 2004 - January 2005

Skills
Servicio de atención al..., Microsoft Office, Microsoft Excel, Hotels, Hoteles, Inglés

Education
Universidad Externado de Colombia   2010 — 2015

Colegio Salesiano de León XIII   2008 — 2009

Northeast high school   2006 — 2008

Experience
Marriott International   May 2014 - Present
ADD Inc, now with Stantec  January 2014 - May 2014
Kobi Karp - Architecture and Interior Design  December 2004 - January 2014

Skills
Architectural Design, Revit, Submittals, AutoCAD, Residential Design, Mixed-use, Renovation, AutoCAD Architecture, Construction Drawings, Architectural Drawings, Sustainable Design, High Rise, LEED AP, Design Research

Education
Universidad Ricardo Palma   1992 — 1997
Architect, Architecture

Universitat Politècnica de Catalunya   1996 — 1996
Student, Architecture & Semiotic - Airports & City

Universidad Nacional Autónoma de México   1995 — 1995
Student, Latin American Architecture

Experience
Keller Williams Realty, Inc.   April 2015 - Present
Limestone Investors Group, LLC   2010 - Present
San Diego Marriott La Jolla  August 2011 - November 2014
Marriott International   June 2010 - July 2011
Hilton San Diego Mission Valley  August 2008 - July 2010
Holiday Inn Select La Mirada   August 2007 - August 2008
Norwalk Marriott Hotel   September 2004 - August 2007
Norwalk Marriott Hotel   April 2002 - September 2004
Norwak Marriott Hotel   August 2000 - April 2002
Norwalk Marriott Hotel   August 1998 - August 2000

Skills
Hotels, Hospitality Industry, Leadership, Management, Hospitality, Sales, Resorts, Trade Shows, Revenue Analysis, Catering, Hospitality Management, Customer Satisfaction, Training, Food & Beverage, Banquets

Education
University of Phoenix   1997 — 2011
Business Administration, Business Administration and Management, General

Universidad de Guadalajara

Experience
Marriott International   September 2015 - Present
Marriott International   March 2014 - September 2015
Hilton Mexico City Reforma   May 2012 - March 2014
Hilton Worldwide  July 2011 - April 2012
Hampton Inn  October 2011 - November 2011
Hilton Worldwide  July 2010 - June 2011
Hilton Trinidad and Conference Centre   October 2010 - October 2010
Nuss Hotel, Buenos Aires, Argentina   March 2010 - June 2010
The Ritz-Carlton Beijing Financial Street   January 2008 - December 2008
The Ritz-Carlton Bahrain, Hotel, Villas and Spa   January 2007 - July 2007

Skills
Food and Beverage, Sales and Marketing, Operations, Human Resources, People Management, Banquets, Food & Beverage, Customer Satisfaction, Yield Management, Hospitality, Training, Catering, Hotels, Rooms Division, Management, Hotel Management, Pre-opening, Hospitality Management, Revenue Analysis

Education
Universidad Vatel   2009 — 2009
Master in International Hotel Management, Hospitality

Universidad Vatel   2009 — 2009
European Bachelor Degree in Hotel Management, Hospitality Administration/Management

Les Roches International School of Hotel Management   2005 — 2007
Associate of Business Administration in F&B Management and Swiss Hotel Association Diploma, Hospitality, 9.15

Colegio de Estudios Superiores de Administración   2005 — 2005
Business Management, Business

Universidad Escuela de Administración y Finanzas y Tecnologías   2002 — 2004
International Business, Business, Cultural Studies, Negotiation

University of Miami   2003 — 2003
Intensive Advanced Conversational English Course, English

Colegio San Ignacio de Loyola   1989 — 2001
Bachillerato, High School/Secondary Diplomas and Certificates

Experience
VSR de Guatemala   March 2013 - Present
Grupo Progreso  May 2012 - March 2013
Universidad Rafael Landivar  January 2011 - February 2012
Marriott Hotels and Resort   June 2007 - 2010
Marriott International   June 2000 - 2007

Skills
Adaptability, Applied Business..., Building a Successful..., Building Strategic..., Building trust, Communication, High Work standards, Leading through vision..., Planning and organizing, Strategic decision..., Administración y..., Servicio de atención al..., Liderazgo, Planificación..., Liderazgo de equipos, Estrategia empresarial, Estrategia de..., Organización de eventos, Estrategia, Gestión de eventos

Education
Universidad Rafael Landívar   2011 — 2012
Master's degree, Industrial Engineering, Universidad Rafael Landivar

Centro de formación Marriott International University   2007 — 2010
Liderazgo empresarial

Universidad Francisco Marroquín   2005 — 2009
Licenciatura, Comunicación y Administracion

Experience
Marriott International   July 2015 - Present
Marriott International   July 2014 - July 2015
Marriott International   2011 - July 2014
Campanile Hotel 's-Hertogenbosch   2007 - 2009

Skills
Business Planning, Business Strategy, English, Event Management, Financial Analysis, Food & Beverage, Hospitality, Hospitality Industry, Hospitality Management, Hotel Management, Hotels, Leadership, Management, Market Research, Resorts, Tourism, Revenue Analysis, Coaching, Micros, Rooms Division, MICROS

Education
Universitat Ramon Llull   2009 — 2010
Master, Innovative Hospitality Management

NTHV   2003 — 2007
Bachelor, Tourism, Management, Consultancy

Experience
GROUPE EDEN   April 2015 - Present
Hôtel Liberté Oran Best Western Plus   May 2013 - May 2014
Hôtel Liberté Oran Best Western Plus   May 2013 - May 2014
sheraton oran   2010 - 2012
Marriott International   April 2011 - July 2011

Skills
-Maitrise L’outil..., -Motivée Et Sérieuse, Sens De Responsabilité,..., -Disponibilité..., Hotels, Hospitality Industry, Front Office, Hospitality, Property Management..., Hospitality Management, Pre-opening, Hotel Management, Concierge Services, Analyse des revenus, Gestion hôtelière, Hôtel, Hôtellerie, Organisation des..., Secteur hôtellerie, Services de conciergerie, MICROS, Revenue Analysis, Systèmes de gestion..., Pré-ouverture, Customer Service, Service client, Management, Resorts, Hôtels de luxe

Education
Université d'Oran Es-Sénia   2005 — 2012
bac+3, psychologie clinique

Experience
McGladrey  October 2011 - Present
KPMG LLP  September 2006 - September 2011
Marriott International   August 2005 - August 2006

Skills
Individual Taxation, Corporate Tax, Tax Research, Accounting, Tax, CPA, Income Tax, Tax Accounting, Financial Reporting, Big 4, Tax Law, GAAP, Partnership Taxation, Tax Preparation, US Tax, Employment Tax

Education
Universidad de Puerto Rico   2001 — 2004
Additional Education, Accounting

Universidad de Puerto Rico   1995 — 2001
Bachelors of Science, Biology

Experience
Marriott International   July 2013 - Present
Marriott International   July 2013 - Present
The Ritz-Carlton Hotel Company LLC  March 2011 - July 2013
Sandy Lane   June 2009 - March 2011
The Ritz-Carlton Company, L.L.C.   August 2007 - June 2009
Hilton  April 2005 - August 2006
The Ritz-Carlton Company, L.L.C.   March 1997 - April 2005
The Caribe Hilton San Juan, Puerto Rico   November 1989 - March 1997

Skills
Renovation, TQM, Capital, Construction, Budgets, Hotels, Project Management, Resorts, Leadership, Project Planning, Preventive Maintenance, Streamlining Operations, Strategic Planning, Team Building, World class Hospitality, Hospitality, Customer Satisfaction, Front Office, Engineering, Property Management..., Management, Start-ups, Coaching, Cost Control, Revenue Analysis, Strategy, Operations Management, Restaurants, Training, Facilities Management, Energy Management, Contract Negotiation, Pre-opening, Time Management, Hospitality Industry, Food & Beverage, Supervisory Skills, Energy Conservation, Food, HVAC, Hiring, Hospitality Management, Hotel Management, Income Statement, Yield Management, Tourism, P

Education
University of Puerto Rico   1983 — 1987
Bachelor of Science

Experience
LogMeIn  October 2014 - Present
Best Buy  August 2013 - April 2015
Marriott International   November 2013 - May 2014
UTi Worldwide Inc.  October 2012 - July 2013
Juniata College  August 2011 - May 2012
Stop & Shop  May 2010 - January 2012
Huntingdon County Democratic Committee   August 2011 - December 2011
Juniata College  April 2009 - May 2011
Juniata Presents   September 2009 - May 2010
Juniata College  May 2009 - August 2009

Skills
iMovie, Community Outreach, Event Planning, Public Speaking, Microsoft Office, Volunteer Management, Higher Education, Research, PowerPoint, Editing, Student Affairs, Critical Thinking, Constant Contact, Grant Writing, Organizational..., Datatel, Blogging, Fundraising, Microsoft Excel, Data Entry, Spanish, Customer Service, Nonprofits, Teaching, Program Development, Social Media, Marketing, Leadership, Tutoring, Staff Development, Outlook, Qualitative Research, Creative Writing, Event Management, Time Management, Intercultural..., Microsoft Word, Teamwork, Social Networking, International Relations, Access, Student Development, Statistics, Analysis, Leadership Development, Proofreading, Marketing Communications, Conflict Resolution, Facebook, Data Analysis

Education
Juniata College, Huntingdon   2008 — 2012
B.A, Spanish & Hispanic Cultures

Juniata College, Huntingdon   2008 — 2012
B.A, Professional Communication

Universidad Pablo de Olavide   2010 — 2010
B.A., Spanish

Experience
Spark Automotive   October 2014 - Present
Mainly Mozart  April 2015 - 2015
Sharp HealthCare  September 2013 - December 2014
Marriott International   2001 - 2003
Marriott International   2001 - 2003
Marriott International   2001 - 2003
Marriott International   2001 - 2003

Skills
Hospitality Management, Hotels, Hospitality Industry, Hospitality, Hotel Management, Food & Beverage, Resorts, Front Office, Revenue Analysis, Pre-opening, Banquets, Micros, Restaurants, Catering

Education
Universidad Nacional Autónoma de México   2009 — 2014
Bachelor's Degree, Psicology

University of California, San Diego   2006 — 2008
Certificate, Marketing

International Education Exchange   2002 — 2003
CHP, Hospitality Management

American Hospitality Academy   2001 — 2001
CHP, Hospitality Industry

Universidad Panamericana

Experience
Marriott International   January 2014 - Present
Marriott International   March 2011 - December 2013
Marriott International   January 2009 - February 2011
University of West Florida  March 2008 - August 2008
Dorisol Hotels & Resorts   April 2004 - March 2008
Starwood Hotels & Resorts  May 2001 - April 2004
Starwood Hotels & Resorts  November 1996 - May 2001

Education
CEDEPE School of Executive Education   2000 — 2001

Universidade Federal de Pernambuco   1991 — 1996

Experience
Starwood Hotels & Resorts Worldwide, Inc.   July 2013 - Present
Starwood Hotels & Resorts Worldwide, Inc.   November 2012 - July 2013
HEI Hotels & Resorts \ Atlanta Marriott Northwest - Embassy Suites Lake Buena Vista   May 2011 - November 2012
Marriott International   January 2010 - May 2011
Marriott International   June 2002 - January 2010
Marriott International   January 1999 - May 2002
Marriott International   January 1997 - December 1998
Westin Hotels & Resorts  1994 - 1997
Sheraton  1991 - 1994

Skills
Hospitality Management, Hotels, Hospitality Industry, Hotel Management, Resorts, Food & Beverage, Banquets, Hospitality, Revenue Analysis, Micros, Restaurants, Budget Process, Operating Budgets, Rooms Division, Banquet Operations, Wine Lists, Menu Development, Menu Engineering, Restaurant Management, Revenue Forecasting, Fine Dining, Catering, OnQ, Property Management..., Convention Services, Wine, Tourism, Guest Service Management, Lodging, Sanitation, F&B Operations, Menu Costing, Rooms Division..., F&B Management, Food, Meeting Planning, Labor Control, TIPS Certified, Food Safety, Open Table, Event Management, Food Service, Labor Management, Income Statement, Microsoft Excel, Coaching, Microsoft Office, Food Industry, Customer Service, Cost Control

Education
Universidad Nacional Autonoma de Mexico   1990 — 1993

Experience
Marriott International   November 2009 - Present
Nextel International Holdings (NII), Reston VA   2006 - 2008
ING - Insurance, Atlanta GA   2005 - 2005
ING US Financial Services - Annuity business, West Chester PA   2003 - 2005
ING - Life Insurance, Buenos Aires, Argentina   2001 - 2003
ING - Life Insurance, Buenos Aires- Argentina   2000 - 2001
Arthur Andersen - Buenos Aires, Argentina   1996 - 2000

Education
CPA- Virginia Board of Accountancy   2004 — 2005
CPA, Accounting

Universidad del Salvador   1993 — 1998
Contador Publico, Accounting

Experience
Marriott International   November 2013 - Present
Marriott International   September 2012 - November 2013
Marriott International   July 2011 - September 2012
Marriott International   June 2010 - July 2011
Wentworth by the Sea Hotel and Spa  June 2009 - May 2010
Wentworth by the Sea Hotel and Spa  June 2009 - October 2009

Skills
Front Office, Event Planning, Culinary Skills, Revenue Analysis, Hospitality Industry, Hospitality, Yield Management, Hotel Management, Microsoft Excel, Sales

Education
University of New Hampshire - Whittemore School of Business and Economics   2006 — 2010
Hospitality Management

Universidad Internacional Menéndez Pelayo   2009 — 2009

Experience
Marsh  2015 - Present
Marsh  April 2013 - March 2015
Marsh  March 2010 - April 2013
PUERTO RICO WIRE PRODUCTS   2004 - 2010
Marriott International   March 2001 - February 2004
El San Juan Hotel & Casino  September 1999 - March 2001

Skills
Property, Insurance, Budgets, Strategic Planning, Financial Reporting, Financial Analysis, Microsoft Excel, Analysis, Auditing, Internal Controls, Accounting, Teamwork, Time Management

Education
Universidad Metropolitana   2006 — 2009
Bachelor of Business Administration (BBA), Contabilidad

University of Puerto Rico-Rio Piedras   1995 — 1998
Ciencias Sociales, Psicología

Experience
Marriott International   2009 - Present
Marriott International Inc  1998 - 1998
Marriott International, Inc (Lodging Industry)   1997 - 1998

Education
Universidad del Sagrado Corazón   1989 — 2003
Logistics

Experience
Comptoir du chef   April 2011 - Present
Chambre de commerce française au Canada - Section Montréal   April 2010 - October 2010
Marriott International   March 2008 - August 2008

Skills
Event Management, Corporate Events, Marketing Communications, Public Relations, Corporate Communications, Ressources humaines, Management, Gestion des budgets

Education
Ecole Supérieur de Commerce   2006 — 2010
INBA, International Network for Business Administration, Spécialité marketing et communication, Commerce international

Universidad Regiomontana, A.C.   2008 — 2009
Licenciatura en Negocios Internacionales, Obtention du diplôme franco-mexicain

Experience
Marriott International   February 1998 - Present
Marriott Hotels  February 1998 - Present
Newark Liberty Airport Marriott   January 1998 - February 2003
Rizzoli Bookstore   November 1995 - November 1997
Stern's (Federated Store)   November 1994 - November 1995
MTB Bank  June 1994 - March 1995
ChemicalBank   December 1990 - July 1994

Skills
Customer Service, Bilingual-Spanish, Coaching, Leadership Development, Front Office, Hospitality Management, Hotel Management, Pre-opening, Hotels, Hospitality, Customer Satisfaction, Rooms Division, Hospitality Industry, Property Management..., Micros, OnQ, Service Recovery, Concierge Services, Teamwork, Team Building, Banquets, Travel Management, Budgets, Opening Hotels, Leadership, Process Scheduler, Fine Dining, Recruiting, Inventory Management, Purchasing, Leisure, Employee Relations, Opera, Retail, Travel Planning, Training, Tourism, Hiring, Pre-opening experience, Supervisory Skills, Corporate Events, Guest Service Management, Time Management, MICROS

Education
Universidad de San Carlos de Guatemala   1979 — 1984
Ciencias Y Matematicas

Colegio Juana de Arco   1973 — 1978
Bachiller

Experience
Starwood Hotels & Resorts Worldwide, Inc.   November 1998 - Present
Marriott International   July 1991 - Present

Education
Universidad Ricardo Palma   1975 — 1978
Psicology

Experience
Marriott International   September 2011 - Present
Marriott International   September 2008 - September 2011
San Juan Marriott  March 2005 - September 2008

Skills
Windows Server, Windows 7, Windows XP Pro, Microsoft Office, Active Directory, Microsoft Exchange, Blackberry Enterprise..., Internet Explorer, Firefox, Symantec Backup, Altiris Deployment...

Education
Universidad Del Este   2000 — 2004
Bachelor of Business Administration (B.B.A.), Computerized Information Systems