Maryland Health Benefit Exchange
The Maryland Health Connection is the health insurance exchange in the U.S. state of Maryland, created in accordance with the Patient Protection and Affordable Care Act. The marketplace is offered to individuals and families who are not covered through their employers. Founded: October 1, 2013 Agency executive: Carolyn Quattrocki, interim executive director
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Maryland Health Benefit Exchange Employees
Maryland Health Benefit Exchange December 2013 - Present
Maryland Governor's Office of Health Care Reform May 2011 - December 2013
Maryland Governor's Legislative Office January 2007 - May 2011
Skills
Policy, Non-profits, Public Policy, Policy Analysis, Public Speaking, Legislative Relations, Government, Public Health, Healthcare, Community Outreach, Nonprofits, Economic Development, Political Campaigns, Program Development, Politics
Education
Yale Law School 1981 — 1984
Doctor of Law (J.D.)
Northwestern University 1977 — 1981
Bachelor of Arts (B.A.)
Iron Mountain June 2015 - August 2015
Maryland Health Benefit Exchange October 2014 - May 2015
Maryland Health Benefit Exchange December 2013 - May 2014
Value Village Thrift Store April 2013 - November 2013
State of Maryland Department of Assessments and Taxation April 2010 - June 2011
Skills
Microsoft Office, Microsoft Excel, Customer Service, Microsoft Word, PowerPoint, Windows, Outlook, Photoshop, Social Media, Sales, Public Relations, Retail, Data Entry, Skills Critical...
Education
Medix School-West 2011 — 2012
Diploma, Cosmetology/Cosmetologist, General
Baltimore City Community College 2008 — 2009
N/a, Graphic Design
SoughtOut Redeemed Christian School 2007 — 2008
Diploma, General Studies
University System of Maryland January 2005 - Present
University of Maryland Baltimore County November 2013 - Present
University of Maryland University College September 2015 - Present
Carnegie Mellon University August 2013 - August 2014
Maryland Health Benefit Exchange May 2013 - May 2014
Baltimore City Health Department July 2011 - May 2013
University of Maryland April 2010 - October 2010
University of Maryland Biotechnology Institute October 2001 - April 2010
USinternetworking July 2000 - October 2001
Constellation Energy April 1996 - July 2000
Skills
Leadership, Public Speaking, Security, IT Strategy, Program Management, Healthcare Information..., Strategic Planning, Executive Coaching, Information Assurance, Computer Security, CISSP, Team Building, Network Security, Information Technology, Executive Management, Project Management, Cloud Computing, Media Relations, Disaster Recovery
Education
Capitol Technology University 2011 — 2013
Doctor of Science, Cybersecurity (IA), 4.0
Emory University
MA, Political Science
Brandeis University
BA, Economics & Politics
Maryland Health Benefit Exchange August 2015 - Present
Maryland Health Benefit Exchange October 2013 - August 2015
Maryland Health Insurance Plan May 2013 - August 2015
InforMed-LLC February 2011 - May 2013
Clackamas Women's Services April 2003 - October 2009
City of West Linn, Michele Eberle for State Representative January 2005 - December 2008
Regence BlueCross BlueShield February 1997 - April 2003
Healthsource February 1993 - October 1996
Aetna Insurance May 1985 - October 1992
Skills
Project Management, Non-profits, Budgets, Risk Management, Negotiation, Customer Service, Income Statement, Investigation, Healthcare, Insurance, Staff Development, Strategic Planning, Team Building, Process Improvement, Analysis, CRM, Fundraising, Leadership, Management, Nonprofits, P, Program Management, Public Speaking, Research, Training
Education
Southern New Hampshire University 1993 — 1996
MBA, Business
Nazareth College 1979 — 1983
B.S., Management and Computer Science and Religious Studies
Kenmore East 1976 — 1979
Regent's Degree, College/University Preparatory and Advanced High School/Secondary Diploma Program
Chesapeake College September 2014 - December 2014
Maryland Health Benefit Exchange June 2014 - December 2014
Delmarva Foundation June 2013 - August 2013
Skills
English, Microsoft Excel, Customer Service, PowerPoint, Outlook, Windows
Education
University of Virginia 2015 — 2015
Semester at Sea Study Abroad
Gettysburg College 2010 — 2014
B.A. Health Sciences Minor in Spanish, Health Sciences
School for International Training 2012 — 2012
International Public Health/International Health
Maryland Health Benefit Exchange June 2014 - Present
Maryland Health Benefit Exchange June 2013 - June 2014
The Hilltop Institute January 2011 - June 2013
Milne Insurance Agency, Inc March 2009 - March 2010
SYSCOM, Inc. December 1997 - January 2009
Skills
Program Management, Project Management, Government, Change Management, Customer Service, Analysis, Business Analysis, Policy, Business Process..., Health Care Reform, Health Insurance, Process Improvement, Access, Visio, Software Documentation
Education
University of Maryland Baltimore County 1993 — 1997
Bachelor of Arts (B.A.), Theatre/Theater
Maryland Health Benefit Exchange April 2015 - Present
University System of Maryland April 2015 - Present
LifeBridge Health June 2015 - Present
Michelle Gourdine and Associates, LLC February 2008 - Present
Johns Hopkins Bloomberg School of Public Health 2005 - Present
University of Maryland School of Medicine 2006 - Present
American Diabetes Association (Maryland chapter) 2009 - Present
LifeBridge Health 2009 - May 2015
Maryland Department of Health and Mental Hygiene February 2005 - February 2008
Baltimore County Department of Health August 1995 - January 2005
Skills
Public Speaking, Media Relations, Strategic Partnerships, Public Health, Health, Health disparities, Social Determinants Of..., Leadership, Health Equity, Teaching, Community Health, Policy, Mental Health, Health Policy, Wellness, Medicine, Healthcare, Medical Education, Management, Public Policy, Leadership Development, Program Development, Government, Community Outreach, Hospitals, Healthcare Management, Policy Analysis
Education
The Johns Hopkins University School of Medicine 1984 — 1991
Doctor of Medicine
Tougaloo College 1980 — 1984
B.S., Chemistry
Maryland Health Benefit Exchange March 2014 - Present
Rhodes Communications February 2010 - December 2013
Tidewater Builders Association April 2008 - August 2009
Tidewater Builders Association October 2005 - April 2008
Tidewater Builders Association May 2002 - October 2005
Skills
Press Releases, Copywriting, Public Relations, Media Relations, Marketing, Marketing Communications, Corporate Communications, Social Media, Advertising, Event Planning, Event Management, Marketing Strategy, Social Networking, Strategic Communications, Speech Writing, Publications, Newsletters, Strategic Planning, Project Management, Editing, Web Content, Technical Writing, Creative Writing
Education
Old Dominion University 2006 — 2009
Bachelor of Arts, English
ConnectYourCare August 2014 - Present
Wells Fargo (contractor) November 2013 - April 2014
Maryland Health Benefit Exchange July 2013 - October 2013
Aon Hewitt January 2011 - April 2013
Advantica Eye Care October 2008 - October 2011
TrailBlazer Health Enterprises June 2007 - July 2008
MV Transportation May 2004 - April 2008
Skills
Payroll, Policy, Program Management, Filing, Accounts Payable, HIPAA, PeopleSoft, Database Administration, Records Management, Management Support, Office Management, Windows, Microsoft Office, Citrix, Training Delivery, Multi Tasking, Organizational..., Human Resources, Benefits Administration, Employee Benefits, Time Management, New Hire Orientations, Spreadsheets, Employee Training, Data Analysis, Process Improvement, Management, Analysis, Customer Service, Training, Leadership
Education
Strayer University-Maryland 2010 — 2014
Master of Science (M.S.), Information Systems
Strayer University 2007 — 2009
MBA, Human Resource Management
Morgan State University 2001 — 2007
BS, HR Management
Crawford Advisors, LLC dba WorkforceTactix May 2013 - Present
Maryland Health Benefit Exchange June 2012 - January 2014
WorkforceTactix, Inc. March 2009 - May 2013
Group Insurance Solutions, Inc. August 2008 - March 2009
Newport Television 2005 - 2008
Clear Channel Broadcasting 2003 - 2005
Skills
Employee Benefits, Corporate Wellness, Predictive Modeling, Health Insurance, Statistical Modeling, Self Funding, Excel, Public Speaking, Word, Press Releases, Wellness, Salesforce.com, Analytics, Consumer Driven Health, Cost Containment, Risk Management, Benefits Administration, Group Benefits, Data Integration, Data Analysis, Data Warehousing, Healthcare Analytics, Healthcare, Benefits Design, Corporate Benefits, Strategic Planning, Data Mining, Consulting, PPACA, Health Care Reform, Employee Relations, Corporations, Self-funded, HRIS, Personnel Management, Disability Insurance, Underwriting, Insurance, Leadership, Health Savings Accounts, COBRA
Education
Cornell University 1999 — 2003
B.S., Math, Physics
Maryland Health Benefit Exchange May 2013 - Present
Agora Publishing July 2012 - May 2013
Agora Publishing January 2011 - July 2012
PHH Arval 2008 - 2010
PHH Arval 2006 - 2008
PHH Arval November 2004 - January 2006
Custom Direct LLC 2002 - 2004
Global Payments 2001 - 2002
Visa 1999 - 2001
Visa 1997 - 1999
Skills
Process Improvement, Operations Management, Customer Satisfaction, Team Leadership, Project Management, Business Writing, Operating Budgets, Procedure Development, Call Center..., Account Management, Client Relations Skills, Call Center, Leadership, Performance Management, Team Building, Business Analysis, Business Development, CRM, Integration, Management, Outsourcing, Strategy, Training, Program Management
Education
Notre Dame of Maryland University 1998 — 2000
MA, Business Management
Notre Dame of Maryland University
BA, Business Management
Penn State University
AS, Business Administration
HealthCare Access Maryland June 2014 - Present
Maryland Health Benefit Exchange January 2013 - June 2014
Healthy Howard, Inc. June 2009 - January 2013
Peace Corps Ghana 2005 - 2007
Fair Taxes For All July 2004 - August 2005
US PIRG 2003 - 2004
Skills
Public Health, Program Evaluation, Grant Writing, Program Development, Community Outreach, Qualitative Research, Non-profits, Policy Analysis, Volunteer Management, Public Policy, Global Health, International Health, Coalitions
Education
The Johns Hopkins Bloomberg School of Public Health 2008 — 2009
MPH
University of Michigan 1999 — 2003
BA
Center for Medicare and Medicaid Innovation January 2014 - Present
Maryland Health Benefit Exchange 2013 - 2014
Blue Cross Blue Shield of Massachusetts 2012 - 2013
Harvard School of Public Health 2011 - 2013
University of California, San Francisco 2009 - 2011
National Brain Tumor Society 2008 - 2009
Centro Integral Contra la Violencia Familiar 2007 - 2007
Skills
Research, Policy Analysis, Community Outreach, Health Policy, Reproductive Health, Healthcare, Project Management, Health Insurance, Stata, Payment Reform, Health Advocacy, Strategy, Spanish, Data Collection, Report Writing, Program Evaluation, Non-profits, Data Analysis, Operations Management, Health Insurance..., Microsoft Excel, Health Care Reform, SAS, Policy, Grants, Nonprofits, Public Health
Education
Harvard School of Public Health 2011 — 2013
MS, Health Policy and Management
University of Michigan 2002 — 2006
BA, History, Spanish
Maryland Health Benefit Exchange December 2014 - Present
Maryland Health Benefit Exchange March 2013 - December 2014
Maryland Insurance Administration May 2011 - March 2013
Pinnacle Communications March 2009 - September 2010
GOOD SAMARITAN HOSPITAL, Baltimore November 2005 - March 2009
Loyola University 2004 - 2005
HIGHAM COMMUNICATIONS March 1996 - April 2004
CORNERSTONE marketing communications firm, Baltimore February 1993 - February 1996
General Hospital November 1991 - February 1993
GOOD SAMARITAN HOSPITAL, Baltimore September 1990 - November 1991
Skills
Media Relations, Editing, Newsletters, Writing, Press Releases, Promotions, Brochures, Public Relations, Publications, Crisis Communications, Social Media, Strategic Planning, Marketing Communications, Event Planning, Copy Editing, Copywriting, Event Management, Advertising, Social Media Marketing, Non-profits, Strategic Communications, Internal Communications, Corporate Communications, Content Development, Editorial
Education
University of Baltimore 1992 — 1994
M.A. in Publications Design/Writing
San Diego State University 1985 — 1988
B.A. in Journalism
Loyola University Maryland 1981 — 1984
Maryland Health Benefit Exchange August 2013 - Present
Whitman, Requardt and Associates September 2011 - August 2013
Johns Hopkins University School of Nursing September 2009 - September 2011
Pep Boys Mid-Atlantic Office March 2005 - August 2009
Aon Consulting February 2004 - March 2005
Immune Deficiency Foundation January 1999 - February 2004
Skills
Microsoft Office, Administrative..., Office Management, Data Entry, Outlook, Invoicing, Event Management, Accounts Payable, PowerPoint, Time Management, Payroll, Human Resources, Event Planning, Process Scheduler, Access, Administrative..., Leadership
Education
Essex Community College 1992 — 1994
General Studies, 3.0
Catholic High School of Baltimore 1988 — 1992
High School Diploma, General Studies, 3.0
Claire Marie Nolin, Ph.D. October 2011 - Present
Eastern Connecticut State University September 1986 - Present
University of Hartford August 2012 - Present
Access Health CT July 2013 - July 2014
Maryland Health Benefit Exchange 2014 - 2014
Maryland Health Benefit Exchange 2014 - 2014
State of Connecticut, Office of Policy and Management April 1994 - October 2011
Skills
Training and Staff..., Organizational Change, Project Management, Budget Development, Human Resources..., Strategic Planning, Adult Learning..., Program Development, Curriculum Design, Evaluation and Needs..., Facilitation Techniques, Process Improvement, Leadership Development, Management Consulting, Team Building, Teaching, PowerPoint, Retreat Facilitation, Large Group Facilitation, Strategic Planning..., Public Speaking, Conflict Resolution, Training
Education
The University of Connecticut
Doctor of Philosophy (Ph.D.), Adult and Vocational Education
American International College 1974 — 1977
Bachelor of Science (BS), Psychology
Centers for Medicare & Medicaid Services December 2014 - Present
Centers for Medicare & Medicaid Services October 2013 - Present
Maryland Health Benefit Exchange July 2013 - August 2013
Center on Budget and Policy Priorities January 2013 - May 2013
Capitol Counsel Group, LLC September 2012 - December 2012
Kaiser Family Foundation May 2012 - August 2012
National Governors Association January 2012 - May 2012
American Legacy Foundation August 2011 - January 2012
UCSF June 2009 - August 2011
Junior League of Washington 2011 - 2011
Skills
SPSS, Stata, SAS, PowerPoint development, Microsoft Excel, Categorical Data..., Exploratory Data..., Program Evaluation, Data Analysis, Research, Evaluation Design, Analysis, Neuroscience, Psychology, Research Design, Higher Education, Literature Reviews
Education
The George Washington University 2011 — 2013
MPH, Health Policy
Claremont Graduate University 2007 — 2009
Master of Arts, Organizational Behavior and Evaluation Psychology
University of California, Los Angeles 2002 — 2006
Bachelor of Arts, Psychology
Riverside Health, Inc February 2014 - Present
Maryland Health Benefit Exchange September 2011 - December 2013
Kaiser Permanente February 2010 - September 2011
Kaiser Permanente November 2008 - February 2010
CareFirst BCBS September 2002 - November 2008
Versient 2000 - 2002
PEAK Technologies April 1997 - December 1999
Skills
Strategic Communications, Managed Care, Strategic Planning, Management, Strategy, Health Insurance, Leadership, Account Management, Program Management, Medicare, Healthcare, Benefits Administration, Process Improvement, Project Management, Marketing Communications, Medicaid, Health Policy
Education
Washington University in St. Louis 1990 — 1994
University of Maryland - Robert H. Smith School of Business
MBA, Marketing
Optimity Advisors 2014 - Present
Maryland Health Benefit Exchange December 2011 - 2014
CareFirst BlueCross BlueShield February 2007 - December 2011
BearingPoint 1994 - 2007
American Management Systems August 1991 - August 1994
Skills
Agile Methodologies, Agile Project Management, Business Analysis, Business Intelligence, Business Process, Business Process Design, Business Process...
Education
University of Pennsylvania 1987 — 1991
BA Political Science
University of Pennsylvania - The Wharton School 1987 — 1991
BS Economics, Strategic Management
Maryland Health Benefit Exchange April 2014 - Present
Adventist HealthCare February 2010 - October 2013
Nationwide Better Health July 2006 - February 2010
Adventist HealthCare November 2001 - April 2006
Skills
Risk Management, Healthcare Management, Healthcare, Process Improvement, Patient Safety, Corporate Compliance, Quality Management, Performance Improvement, Accreditation, Institutional Review..., Medical Staff..., Healthcare Information..., Managed Care, Program Management, Hospitals, Healthcare Consulting, HIPAA, Disease Management, Strategic Planning
Education
Frostburg State University 1987 — 1993
Master of Business Administration (M.B.A.)
QSSI 2014 - Present
Maryland Health Benefit Exchange August 2013 - October 2014
Service Coordination, Inc. April 2009 - May 2012
Bello Machre July 2007 - April 2009
My Own Place March 2006 - July 2007
Grafton Schools December 2004 - March 2006
Adventist HealthCare 2002 - 2003
Amerix Corporation 1999 - 2002
Skills
Community Outreach, Social Services, Case Managment, Program Development, Public Speaking, CAPM, Project Coordination, Project Planning, Project Management, Nonprofits, HTML, Creative Problem Solving, Outstanding..., Fundraising, Event Planning, Outlook, Customer Service, Workshop Facilitation, Social Media, PowerPoint, Account Management, Mediation, Networking, Written & Verbal..., Quantitative Research, Qualitative Research, Data Analysis, Microsoft Office, Workforce Management, Phone Etiquette, Developmental..., Internet Savvy, Enthusiast, Team Leadership, Flexible to Change, Quick Study, Administrative Functions, Artistic Eye, Policy, Grants, Case Management
Education
American Public University System 2013 — 2016
Master of Arts (M.A.)
University of Maryland College Park 1995 — 2002
B.S.
Purcell Communications June 2015 - Present
Heartline Fitness Systems December 2013 - September 2014
Maryland Health Benefit Exchange 2013 - 2013
Monumental Life Insurrance May 2005 - January 2011
St. Agnes Hospital July 2001 - April 2005
UMMS 1997 - 2001
Education
University Marlyand University College 2011 — 2013
Bachelor of Science (BS), Managerial Studies, summa cum laude
Hagerstown Community College 2008 — 2011
Associate's degree, Gen Education, 4.0
Art Institute of Pittsburgh 1992 — 1994
A.A.S, Interior Design
Maryland Health Benefit Exchange October 2014 - Present
Sustainable City Consulting May 2011 - Present
Maryland Environmental Health Network May 2014 - July 2014
Baltimore Community Foundation February 2014 - May 2014
Red Line Now PAC July 2011 - April 2014
Ipas February 2012 - February 2014
Baltimore Tree Trust October 2011 - May 2012
Patterson Park Neighborhood Association September 2009 - January 2012
College of Notre Dame of Maryland May 2011 - September 2011
Johns Hopkins Bloomberg School of Public Health March 2009 - April 2011
Skills
French translation, Operations Research, Community Outreach, Sustainability, Public Health, Grant Writing, Non-profits, Policy Analysis, Legislative Issues, Clinical Research, French, Nonprofits, Global Health, Community Development, Qualitative Research, NGOs, Program Evaluation, Program Management, Public Policy, Policy, Proposal Writing
Education
Columbia University in the City of New York 1995 — 1998
MPH
The University of Chicago 1985 — 1990
BA
Phillips Academy School Year Abroad, Rennes, France 1980 — 1981
N/A
Latin School of Chicago 1977 — 1981
H.S.
Maryland Health Benefit Exchange February 2015 - Present
Seedco September 2013 - December 2014
Chester River Association January 2012 - September 2013
Court of Civil Appeals August 2009 - November 2011
Skills
Program Development, Program Management, Grant Managment, Public Policy, Community Outreach, Legal Research, Legal Writing, Government, Employee Training, Operational Planning, Courts, Appeals, Environmental Awareness, Policy Analysis
Education
University of Maryland School of Law 1999 — 2002
J.D., Law
Maryland Health Benefit Exchange April 2015 - Present
Maryland Health Benefit Exchange February 2014 - April 2015
Maryland Health Benefit Exchange September 2013 - January 2014
Centers for Medicare & Medicaid Services June 2013 - September 2013
Maryland Health Benefit Exchange May 2012 - December 2012
Johns Hopkins Bloomberg School of Public Health October 2011 - May 2012
Johns Hopkins University August 2009 - May 2012
Skills
Data Analysis, Data Visualization, Public Speaking, Health Insurance, Communication, Program Management, Technical Writing, Journalism, Performing Arts, Hip-Hop Dance, Urban Dance, Leadership, Health Policy, Public Health, Public Sector, Teaching, Mentoring, Youth Ministry, Electronic Document, Program Implementation, Research, Microsoft Office, Microsoft Excel, Community Outreach, Program Evaluation, Management, Policy, PowerPoint
Education
Johns Hopkins Bloomberg School of Public Health 2012 — 2014
MSPH, Health Policy
The Johns Hopkins University 2008 — 2012
Bachelor of Arts (B.A.), Public Health Studies & Economics, 3.1
Maryland Health Benefit Exchange September 2015 - Present
MAIC Inc June 2015 - August 2015
Events DC June 2014 - May 2015
Project Support Services June 2011 - May 2014
Skills
Government Acquisition, Contract Management, Contract Negotiation, Mediation, Market Research, Research, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Office..., Training, Government Contracting, Government Procurement
Education
St. Mary's College of Maryland 2006 — 2010
Bachelor of Arts (B.A.), History
University of Baltimore
Master of Public Administration (MPA), Public Administration
Maryland Health Benefit Exchange May 2015 - Present
Hummingbird Travel July 2008 - Present
Convergys/Comcast January 2011 - January 2012
LexisNexis/Insight Global May 2010 - November 2010
The Lash Group/Aerotek November 2009 - February 2010
Gentiva Home Health July 2008 - March 2009
Gentiva Home Health January 2007 - June 2008
Medstar Home Infusion July 2006 - December 2006
NeighborCare Home Infusion September 2004 - July 2006
Quest Diagnostics February 1997 - November 2003
Skills
Data Entry, Hospitality, Hotels, Invoicing, System Administration, Operations Management, Medical Terminology, Troubleshooting, Medical Billing, Call Centers, Human Resources, Supervisory Skills, Customer Service, Training
Education
AREAS OF KNOWLEDGE
Anne Arundel Community College
Social Work
Baltimore Community College
University of Maryland University College
Psychology
Maryland Health Benefit Exchange July 2015 - Present
Skills
HP QTP, HP Quality Center, LoadRunner, SoapUI, SQL, Oracle Database, Microsoft SQL Server, Toad, HTML, VBScript, Windows, Unix, Linux, Microsoft Office
Education
Nagpur University 1998 — 2000
Master’s Degree, computer science
Maryland State Department of Education March 2012 - Present
Polka Dot Sky Publishing & Software August 2010 - Present
Dravida Consulting, LLC February 2009 - Present
Maryland Health Benefit Exchange May 2014 - February 2015
District of Columbia Public Schools (DCPS) 2009 - 2012
Freelance Consulting May 2005 - February 2009
Interpro BPS (Intraforce, HR Tech) February 2000 - May 2005
Ameritrade October 1999 - February 2000
RWD Technologies May 1997 - October 1999
Freelance January 1995 - May 1997
Skills
Business Process, Project Management, Program Management, Strategic Planning, Management, Analysis, Consulting, Testing, Requirements Analysis, Business Process Design, Vendor Management, Strategy, Business Process..., Integration, Management Consulting, Business Analysis, Change Management, Business Intelligence, Professional Development, Meeting Facilitation, Balanced Scorecard, Data Governance, Front-end Development, Usability, Leadership, SDLC, IT Strategy
Education
Goucher College 1991 — 1995
BA cum laude, Computer Music
Maryland Health Benefit Exchange January 2014 - Present
Governor's Office of Health Care Reform October 2011 - January 2014
RTI International 2010 - October 2011
Johns Hopkins Bloomberg School of Public Health 2007 - 2010
Spitfire Strategies 2006 - 2007
Centers for Medicare and Medicaid Services (CMS) 2005 - 2006
American Cancer Society 2003 - 2005
American Cancer Society 2002 - 2003
Skills
Policy Advocacy, Program Evaluation, Policy Analysis, Quantitative Analysis, Qualitative Analysis, Evaluation Planning, Translational Research, Government
Education
Johns Hopkins Bloomberg School of Public Health 2006 — 2010
Ph.D., Health Policy and Management
Johns Hopkins Bloomberg School of Public Health 2005 — 2006
M.H.S., Health Policy
University of Pennsylvania 1996 — 2001
B.A., Psychology
Center for Consumer Information & Insurance Oversight, Centers for Medicare & Medicaid Services December 2012 - Present
Internal Revenue Service March 2010 - November 2012
Maryland Health Benefit Exchange May 2012 - September 2012
Education
Loyola University of Chicago 2011 — 2013
Expected-Masters of Jurisprudence Health Law, Beazler School of Law
Cornell University 1990 — 1992
Master of Health Administration, Health/Health Care Administration/Management
Penn State University 1984 — 1989
B.S. Health Planning & Administration, Health Services Administration