Masergy Company
Industry: Software company
DescriptionMasergy Communications is a software defined networking services company founded in 2000 and headquartered in Plano, Texas. The company provides Secure Hybrid Networking, Managed Security, and Cloud Communications. Headquarters: Plano, TX Revenue: 300 million USD (2016) CEO: James Parker Number of employees: 500 (2015) CTO: Chris MacFarland CFO: Robert Bodnar Subsidiary: Masergy Cloud Communications, Inc.
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Masergy Employees
Masergy August 2015 - Present
Virtbiz Internet Services August 2012 - Present
PepsiCo November 2013 - January 2015
Pinnacle December 2008 - January 2013
Select Staffing June 2008 - December 2008
Terrell State Hospital June 2006 - June 2008
Skills
Windows Server 2003, Window Server 2008, Active Directory, Windows 7, Cisco Routers, Cisco Switches, Virtual Machines, Server Configuration, DHCP, DNS, RRAS, Certificate Servers, Microsoft Office
Education
Remington College-Dallas Campus 2006 — 2008
Associate of Science (A.S.), Computer Networking Technology
Masergy July 2015 - Present
CenturyLink Business September 2014 - July 2015
Cbeyond, Inc. January 2014 - August 2014
Zones, Inc. May 2012 - December 2013
S.P. Richards June 2007 - May 2012
Informa Research Services June 2006 - June 2007
Skills
Cloud Computing, Enterprise Software, Data Center, Professional Services, Project Management, Leadership, SaaS, Networking, Channel Partners, Sales Presentations, Strategic Partnerships, Virtualization, Negotiation, Microsoft Licensing, Managed Services, Business Development, Telecommunications, VoIP, Partner Management, Security, Software Industry, Unified Communications, Enterprise Mobility, SAN, Business Continuity, Information Technology, Storage Virtualization, Global WAN, MPLS, Network Security, Cyber-security, Disaster Recovery, Risk Analysis, Software Defined..., Network Function..., LAN-WAN
Education
University of Washington 2007 — 2009
B/A, Urban Planning/Studies
Highline Community College 2005 — 2007
Associate of Arts (AA), General (Economics emphasis)
Corban School of Ministry
Christian Theology
Thomas Jefferson High
Ancestry.com January 2014 - Present
University of Utah - Spencer Eccles School of Business January 2014 - Present
Masergy January 2014 - Present
MoneyDesktop November 2013 - Present
Ancestry.com October 2011 - January 2014
Sonos, Inc. August 2011 - October 2011
Intuit March 2009 - May 2011
Bay Ridge Partners, LLC May 2008 - March 2009
Reed Elsevier April 1999 - May 2008
MetLife February 1997 - February 1999
Skills
Cloud Computing, SaaS, Data Center, Vendor Management, IT Management, ITIL, IT Operations, IT Strategy, IT Service Management, Cross-functional Team..., High Availability, Start-ups, Process Improvement, Virtualization, Storage, Enterprise Architecture, Business Management, SDLC, Business Continuity, Disaster Recovery, Business Intelligence, Team Leadership, Transforming IT..., Agile Methodologies, Technical Leadership, Project Management, Virtual/Cloud Design..., Product Management, Business Analysis, Scalability, Scrum, SOA, IT Transformation, Business Process..., Security, E-commerce, Architecture, Agile Project Management, PaaS, Software Project..., System Architecture, Big Data, Technology Management, Infrastructure..., Strategy, Business Strategy, Business Process, Databases, Leadership, Enterprise Software
Education
City University of New York-Herbert H. Lehman College 1972 — 1981
BA
Brooklyn Prep 1968 — 1972
diploma
Exploring the next move! August 2013 - Present
Masergy July 2012 - July 2013
Broadcore 2004 - July 2012
Nextcom 1995 - 2004
Skills
VoIP, Unified Communications, Telephony, IP, IVR, MPLS
Education
UCLA Anderson School of Management 1999 — 2000
Executive Program, Management
California State University-Long Beach 1983 — 1986
BSEE, Electrical Engineering
Masergy September 2015 - Present
Level 3 Communications November 2014 - August 2015
tw telecom July 2014 - October 2014
Logicalis May 2011 - July 2014
Time Warner Telecom January 2003 - May 2011
Tel-Data Communications January 1998 - January 2003
MCI Worldcomm 1993 - 1998
Cable & Wireless 1992 - 1993
Allnet Communications January 1991 - February 1992
Skills
Managed Services, Cloud Computing, Unified Communications, Storage, Virtualization, Business Continuity, VMware, Wireless Networking, Solution Selling, Direct Sales, Data Center, Account Management, SaaS, Salesforce.com, Sales Process, Cisco Technologies, Networking, VoIP, Ethernet, Cisco Call Manager, Switches, Channel Partners, Telecommunications, MPLS, HP
Education
Miami University 1984 — 1988
Graphic Design
Ursuline Academy 1980 — 1984
Masergy January 2015 - Present
ANPI - Hosted Unified Communications August 2012 - January 2015
Archipelago Learning 2012 - August 2012
Broadvox February 2010 - February 2012
Broadvox March 2010 - January 2012
ReachLocal September 2008 - February 2010
ReachLocal September 2008 - February 2010
yourthinkbox.com January 1999 - November 2008
Icrunchdata.com October 2007 - October 2008
Nonstop Technologies May 2005 - August 2007
Skills
SEM, SEO, Lead Generation, Web Analytics, Digital Marketing, PPC, Online Advertising, Google Analytics, SaaS, E-commerce, Google Adwords, Salesforce.com, Social Media Marketing, Social Media, Management, Email Marketing, Web Development, Strategic Partnerships, Web Marketing, Marketing Communications, Business Development, Search Advertising, Product Marketing, Analytics, Display Advertising, Social Promotion, Facebook, VoIP, Marketing, Integrated Marketing, Online Marketing, Advertising, Digital Strategy, Competitive Analysis, Social Marketing, User Experience, Product Management, Account Management, Organic Search, Marketing Strategy, A/B testing, Omniture, Creative Direction, Search Analytics, Hosted Voice, Conversion Optimization, Unified Communications, Demand Generation
Education
The University of Texas at Dallas 2000 — 2007
Business Administration, International business, marketing
BAE Systems January 2012 - Present
Narus March 2011 - January 2012
TNS October 2007 - March 2011
SafeNet August 2005 - October 2007
Qwest Communications May 2003 - August 2005
The Jazuc Group January 2002 - May 2003
Masergy January 2001 - January 2002
UUNET April 1998 - January 2001
AT&T October 1984 - April 1998
Skills
Contract Negotiations, Sales Management, Team Building, Solution Selling, Channel Management, Security, Wireless, Telecommunications, Professional Services, Enterprise Software, New Business Development, Managed Services, Network Security, Direct Sales, Strategic Partnerships, Data Center, IP, Integration, Consultative Selling, Business Strategy, International Sales, Go-to-market Strategy, Team Leadership, Strategy Development, Contract Negotiation, P&L Management, Strategic Planning, Competitive Analysis, Customer Relations, Account Management, Start-ups, Sales Process, WAN, Executive Management, Channel, LAN/WAN, Strategy, SaaS, Channel Partners, Leadership, Selling, Business Development, Forecasting, Cloud Computing, Salesforce.com, Product Management, Product Marketing, Sales, VoIP, CRM
Education
University of Maryland Baltimore County 1976 — 1981
BS
Darden Business School, UVA
Wharton Business School, Penn
Masergy December 2014 - Present
Verizon Enterprise Solutions June 2010 - December 2014
XO Communications June 2009 - June 2010
XO Communications December 2007 - June 2009
ARG January 1999 - December 2007
Williams Communications January 1998 - January 1999
Skills
Workforce Management, IPIVR, IPTF, Virtual Hold, Virtual Contact Center, VoIP, Telecommunications, MPLS, SIP, IVR, Unified Communications, Wireless, Internet Services, Solution Selling, Managed Services, Co-location, Customer Retention, Cloud Computing, Data Center, Selling, Sales Process, Enterprise Software, Direct Sales, Ethernet, Sales, Networking, Channel Partners, Sales Operations, Hosted Services, VPN, WAN, Cisco Technologies, SIP Trunking, SaaS, Telephony, Avaya, Strategy
Education
George Mason University
BA, English Literature
Masergy November 2014 - Present
Thomson Reuters September 2011 - May 2014
CExchange March 2011 - August 2011
Echo Global Logistics 2010 - 2011
Ball State University October 2009 - December 2009
Calibre Press, LLC December 2008 - July 2009
Calibre Press, LLC June 2008 - November 2008
Skills
Salesforce.com, Customer Service, Microsoft Office, Training, Lead Generation, Outlook, Business Development, New Business Development, Management, Market Research, Account Management, Sales Operations, Sales Support Tools, Microsoft Word, Time Management, SaaS, Building Relationships, B2B, Forecasting, Research, Customer Satisfaction, CRM, Sales Management, Customer Retention, IDS, Network Security, Cold Calling
Education
Collin County Community College 2014 — 2016
Associate's Degree, Computer Science
Texas State University 2004 — 2008
BA, Communication Studies
Masergy March 2004 - Present
XO Communications 2003 - 2004
SCI (Szabo Consulting International) January 2002 - 2003
Network Access Solutions 1998 - 2000
Skills
MPLS, Voice & Data Convergence, IP, WAN, Security, Sales, Co-location, Unified Communications, Managed Services, Telecommunications, VPLS, VoIP, Telepresence, Video Conferencing, Telephony, SIP, Ethernet, Direct Sales, Solution Selling, Sales Engineering, Enterprise Software, Professional Services, Channel Partners, SIP Trunking, Networking, Hosted Services, Cloud Computing, Cisco Technologies, Selling, LAN-WAN, Data Center, Mobile Devices, Network Architecture, SaaS, Sales Operations, Virtualization, Network Design, Strategic Partnerships, Go-to-market Strategy, Metro Ethernet, RS232, T1, Salesforce.com, Token Ring, Banyan Vines, Frame Relay, Wireless, Call Centers, Management, Pre-sales
Education
Saint Joseph's University 1990 — 1994
Politics
La Salle College High School 1986 — 1990
Mother of Divine Providence 1980 — 1986
Masergy July 2015 - Present
Arkansas State University TRiO Program August 2014 - March 2015
College of the Ouachitas November 2013 - August 2014
NEA Baptist Hospital October 2012 - May 2013
St. Bernards Medical Center April 2011 - October 2011
Arkansas State University January 2011 - May 2011
Skills
Microsoft Word, Customer Service, Microsoft Excel, Biology, Leadership, Clerical Work, Data Entry, Cash Handling Experience, Organization, Chemistry, Patient Safety, Patient Support, Report Writing, Creative Writing, Communication, Scientific Research, Laboratory
Education
Arkansas State University 2008 — 2015
Bachelor of Science (B.S.), Biology/Biological Sciences, General
Benton High School 2005 — 2008
High School Diploma
Masergy 2015 - Present
ACADEMI 2013 - 2015
Data Paradigm 2012 - 2012
Christ For The Nations 2011 - 2011
DynCorp International 2007 - 2009
United States Marine Corps June 2002 - June 2006
Skills
Public Speaking, Strategic Planning, Customer Service, Research, Microsoft Office, Project Management, Program Management, Analysis, Team Building, Management, Team Leadership, Process Improvement, Project Planning, Leadership, Training, Military Experience, Security Clearance, Military, Physical Security, Military Operations, Counterterrorism, Weapons, Security, Microsoft Excel, Leadership Development, Force Protection, Operational Planning, Command, Emergency Management, Tactics, Teaching, PowerPoint, Intelligence Analysis, DoD, Security Management, Security Operations, Business Analysis, Marketing, Social Media, Defense, Windows, Intelligence, Organizational..., Budgets, Social Networking, Surveillance, Network Security, Troubleshooting
Education
Dallas Baptist University 2010 — 2012
Bachelor of Arts (B.A.), Business Administration
Christ for the Nations 2008 — 2010
Practical Theology, Theology/Theological Studies
Masergy June 2014 - Present
XO Communications June 2009 - Present
PAETEC July 2007 - May 2009
XO Communications October 2006 - June 2007
XO Communications January 2004 - September 2006
Allegiance Telecom September 2003 - January 2004
Allegiance Telecom January 2003 - September 2003
Allegiance Telecom May 2001 - January 2003
Allegiance Telecom January 2000 - May 2001
Allegiance Telecom January 1999 - January 2000
Skills
Telecommunications, Call Center, VoIP, Workforce Management, Billing, Service Delivery, Provisioning, Direct Sales, Telephony, Call Centers, Data Center, Unified Communications, Networking, Management, MPLS, Process Improvement, SIP Trunking, Vendor Management, Managed Services, Account Management, Switches, Invoicing, Co-location, SIP, Leadership, Sales, WAN, Solution Selling, T1, Broadband, IP, Ethernet, Wireless, Salesforce.com, Enterprise Software, Computer Network..., Cloud Computing, Network Design, Metro Ethernet
Education
Cuesta College 1980 — 1984
Business Administration
Masergy June 2015 - Present
Fortified Health Solutions May 2014 - June 2015
SiteLock January 2014 - May 2014
McAfee February 2013 - January 2014
McAfee February 2012 - February 2013
PVH April 2002 - February 2012
Andrew Frey Productions June 2006 - January 2012
ESPN December 2003 - December 2003
WFAA Channel 8 Dallas Texas January 2001 - June 2003
Skills
Sales, Account Management, Selling, Marketing Strategy, Enterprise Software, Sales Operations, Management, Team Building, New Business Development, Recruiting, Customer Service, Training, Video Production, Merchandising, Cross-functional Team..., Leadership, Retail, Business Development, Solution Selling, Lead Generation, Salesforce.com, Network Security, Information Security, Web Application Security
Education
University of North Texas
Bachelor's degree
Allen High School
Masergy January 2011 - Present
Skills
Sales Management, General Manager..., Local Sales Manager, Broadcast Television, Television & Radio Sales, Long Form Advertising..., Promotions, Media Production, Direct Sales, Event Planning, Hosted Services, Telecommunications, Telephony, Unified Communications, Hosted Voice, Public Sector Sales, Marketing
Education
California State University-Long Beach
Bachelor's degree
Providence High School
Masergy November 2014 - Present
Time Warner Cable May 2014 - December 2014
Durham School Services August 2013 - May 2014
Hostgator.com August 2012 - December 2013
Metropolitan Transit Authority of Harris County March 2004 - November 2012
Fort Bend ISD August 2006 - February 2011
JPMorgan Chase August 1999 - February 2004
Skills
Computers, Linux System..., Fedora, CCENT, Cisco Networking, Linux, Technical Support, Help Desk Support, Routing, Cisco Routers, Computer Hardware, Windows 7, Cisco IOS, Networking, Wireless Networking, Troubleshooting, Linux Desktop, Server Administration, VMware ESX, CentOS, Red Hat Linux, System Administration, DHCP, DNS, OS X, VMware Workstation, Hardware, Cisco Technologies, Computer Maintenance, Linux Server, VirtualBox, SSH
Education
Houston Community College 2010 — 2015
Associate's degree, Network and System Administration/Administrator
Masergy May 2015 - Present
Texas State Guard February 2013 - Present
Sword and Shield Self Defense August 2013 - Present
Concentra January 2013 - October 2014
RBA Consulting April 2011 - December 2012
Texans Credit Union April 2009 - April 2011
Telmar Network Technology February 2007 - April 2009
Tekelec May 2000 - February 2007
ParrishNet, LLC February 2003 - October 2004
Buchanan Technologies November 1997 - May 2000
Skills
Project Management, Telecommunications..., Network Operations, Data Center Architecture, Microsoft Exchange, Active Directory, M&A experience, IT Governance, IT Management, Infrastructure Planning, Disaster Preparedness, Disaster Recovery, Active Directory..., Microsoft Office365, Federation, Quest Migration Manager, Krav Maga, Taekwondo, Cross-functional Team..., Situational Leadership, Team Leadership, American Sign Language, Adaptive Technology, Physical Security, Infrastructure, Governance, Data Center, Computer Network..., Amateur Radio, Emergency Management, Vendor Management, Integration, SharePoint, Process Improvement, VMware ESX, Virtualization, Servers, System Administration, TCP/IP, Networking, Technical Support, Strategy, Information Technology, Unix, Security, VMware
Education
Southern Methodist University 1997 — 1997
None
Eastfield Community College (Dallas County Community College) 1993 — 1994
N/A
W. W. Samuell 1988 — 1992
Masergy Communications, Inc. May 2013 - Present
Masergy May 2013 - Present
Toys"R"Us, Inc. June 2010 - January 2011
Skills
Account Management, Telecommunications, Sales, Business Development, Networking, Strategy, Wireless, Product Management, Integration, Project Management
Education
Collin County Community College 2011 — 2016
KORE Telematics September 2014 - Present
Lightower Fiber Networks April 2013 - Present
Masergy August 2011 - Present
RCN August 2010 - Present
Grande Communications Networks LLC September 2009 - Present
ABRY Partners, LLC May 1998 - Present
Cast & Crew Entertainment Services September 2006 - December 2012
Atlantic Broadband September 2004 - July 2012
Nexstar Broadcasting Group, Inc. 2003 - 2010
Morgan Stanley & Company July 1996 - May 1998
Education
The University of Texas at Austin 1991 — 1996
BSEE, Electrical Engineering
Masergy July 2015 - Present
Network Solvers February 2015 - March 2015
Masergy 2011 - 2015
Anime Fest 2014 - 2014
Anime Fest 2014 - 2014
Anime Fest 2014 - 2014
Verizon Wireless January 2008 - January 2011
Skills
Cisco Routers, Alcatel, BGP, 802.1q, 802.1ad, T1, VMware ESX, SONET, Fortigate, Troubleshooting, MPLS, LAN-WAN, CISCO IOS, Switching, TCP/IP, Ethernet, Cisco IOS
Education
Texas State Technical College Waco 2004 — 2005
Computer Systems Networking and Telecommunications, 3.0
McKinney High School 2002 — 2003
High School Diploma, General Education and Networking
Academy Sports + Outdoors February 2015 - Present
Masergy May 2013 - August 2014
Frisco RoughRiders May 2013 - August 2013
Skills
Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, PowerPoint, Public Speaking, Project Management, Leadership
Education
Texas A&M University 2013 — 2017
Bachelor's Degree, Biology, General
Texas A&M University
Masergy July 2015 - Present
Masergy December 2012 - July 2015
Level3 Communications January 2010 - March 2013
Level3 Communications July 2005 - January 2010
Level3 Communications July 2004 - July 2005
Orange (Hutchison Max) May 2003 - August 2003
Skills
SIP, SCTP, SS7, Vendor Management, Protocol, M3UA, PRI, Requirements Management, CAS, VoIP, IP, Telecommunications, Wireless, Ethernet, Network Design, TCP/IP, Routing, Network Architecture, Network Engineering, Troubleshooting, Testing
Education
University of Colorado Boulder 2002 — 2004
MS, Telecommunications
University of Mumbai 1998 — 2002
BE, Telecommuniatons
Masergy April 2015 - Present
Intel Security January 2014 - April 2015
McAfee January 2013 - January 2014
McAfee June 2012 - January 2013
McAfee January 2011 - June 2012
McAfee January 2010 - May 2011
McAfee 2009 - January 2010
Forrester Research 2007 - 2008
Dell 2004 - 2006
Skills
Solution Selling, SaaS, Sales Process, Account Management, Direct Sales, Cloud Computing, Lead Generation, Enterprise Software, Channel, Sales Management, Channel Partners, Sales Enablement, Go-to-market Strategy, Product Management, CRM, Partner Management, New Business Development, Selling, Strategy, Competitive Analysis, B2B, Business Alliances, Management, Sales Operations, Managed Services, Sales Presentations, Professional Services, Strategic Partnerships, Product Marketing, Business Development, Sales, Demand Generation, Software Industry, Virtualization, Start-ups, Resellers, Storage, Channel Sales, Multi-channel Marketing, Key Account Management, Cross-functional Team..., International Sales, Consulting, Security, Complex Sales, Encryption, SMB, IPS, Pre-sales, Unified Communications
Education
The University of Texas at Austin
BS, Corporate Communications
Masergy June 2015 - Present
Citrix September 2014 - May 2015
McAfee July 2009 - September 2014
Splunk September 2008 - April 2009
Network General, A NetScout Company 2005 - 2008
AlphaSmart 2004 - 2005
McAfee 2000 - 2002
PC Service Source 1998 - 2000
Skills
Security, Data Security, Managed Services, CISSP, Product Management, Lead Generation, Endpoint Security, Virtualization, Sales, Business Alliances, Software Industry, Business Development, Sales Management, IPS, Sales Process, Channel Partners, Selling, Resellers, Channel, Sales Enablement, Pre-sales, SaaS, Strategic Partnerships, Enterprise Software, McAfee, Solution Selling, Network Security, Cloud Computing, Information Security..., Data Center, Go-to-market Strategy, Partner Management, Encryption, Direct Sales, Account Management, DLP, Cold Calling, Mobile Security, Channel Sales, Computer Security, Information Security, Professional Services, Demand Generation, Storage, New Business Development, Managed Security..., PCI DSS, Sales Operations, Internet Security, Salesforce.com
Education
The University of Texas at Austin 1994 — 1998
Bachelor of Arts (B.A.), Political Science and Government
Masergy January 2015 - Present
Truphone January 2010 - January 2015
Sprint Nextel October 2002 - May 2009
Sprint/Nextel 2002 - 2006
Dynamic Mobile Data 2000 - 2002
Geotek 1997 - 1998
Skills
Wireless, Business Development, Customer Experience, Selling Skills, Project Management, Solution Development, Solution Selling, Mobile Devices, Telecommunications, M2M, Mobile Technology, Managed Services, Unified Communications, Direct Sales, Salesforce.com, Account Management, VoIP, New Business Development, Channel, SaaS, Mobile Marketing, Go-to-market Strategy, Mobile Communications, Cellular Communications, SIP, SIP Trunking, MPLS, Strategy, Product Marketing, Management, Cloud Computing, Channel Partners, Sales Process, Product Management, Strategic Partnerships, Solutions Marketing, Selling, Sales, Forecasting, B2B, Business Planning, Leadership, Sales Management, Sales Operations, Business Process, Customer Retention, Call Centers, Co-location, 4G, IP
Education
Rutgers, The State University of New Jersey-Newark 1985 — 1989
BS, Psychology
Paramus Catholic
Paramus Catholic
Masergy April 2015 - Present
Masergy October 2014 - April 2015
Masergy February 2014 - October 2014
CenturyLink June 2012 - January 2014
First Guaranty Bank October 2011 - June 2012
U.S. Census Bureau 2010 April 2010 - June 2010
Skills
Customer Service, Interviews, Financial Analysis, Corporate Finance, Financial Modeling, Banking, Finance, Accounting, Microsoft Excel, Economics, Financial Reporting, Strategic Financial..., PowerPoint, Microsoft Office, Teamwork, Data Analysis
Education
Louisiana Tech University 2007 — 2011
Bachelors, Finance
Masergy April 2014 - Present
Virtucom, Inc. January 2013 - April 2014
Dunwoody Country Club Inc August 2007 - July 2012
Skills
Security, Sales, Business Development, Troubleshooting, IDS, IPS
Education
New Horizons Computer Learning Center of Raleigh-Durham-Chapel Hill 2010 — 2011
Computer Training, Specialized Computer Training
Ivy Tech Community College 2003 — 2006
Associate’s Degree, Business Administration, Management and Operations
Masergy August 2015 - Present
Fowler Lumber Company November 2014 - April 2015
DICK'S Sporting Goods July 2013 - November 2014
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Photoshop, Social Media, Public Speaking, English, Windows, Event Planning, Time Management
Education
University of North Texas 2010 — 2014
Bachelor's degree, Accounting