Matrix Absence Management
Industry: Company
DescriptionHeadquarters: Phoenix, AZ Founded: 1986 Parent organization: Delphi Financial Group, Inc. Subsidiaries: Partners Claim Services, Inc., Matrix Payroll Services, Inc.
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Matrix Absence Management Employees
Prudential Financial November 2012 - Present
Prudential Financial November 2009 - October 2012
Matrix Absence Management December 2007 - October 2009
US Airways February 2006 - October 2007
Landmark Engineering / V3 October 2003 - January 2006
Education
Arizona State University
Michael J. Valente Contracting March 2013 - Present
Matrix Absence Management August 2011 - March 2013
Education
Arizona State University 2007 — 2011
Bachelor of Arts (B.A.), Film and Media Studies
Mountain Pointe High School
IBM October 2013 - Present
University of Phoenix October 2013 - Present
dpc&s, inc February 2011 - October 2013
Preudhomme Law Group February 2011 - October 2013
Matrix Absence Management April 2006 - February 2010
Skills
Microsoft Excel, Process Improvement, Training, Recruiting, Microsoft Office, Benefits Administration, Customer Service, Team Building, Employee Relations, Human Resources, Employee Benefits, Outlook, Management, Performance Management, Interviews, Administration, Onboarding, Applicant Tracking..., Talent Acquisition, Hiring, Sourcing
Education
Maricopa Community Colleges
Business Administration, Management and Operations
Matrix Absence Management 2008 - Present
Atlantic and Pacific Tea Company January 2000 - June 2012
Skills
Management, Training, Software Documentation, Payroll, Interviews, Process Scheduler, Outlook, Claim, Healthcare, Microsoft Office, Benefits Administration, Employee Benefits, Insurance, Customer Service
Education
Baruch College, City University of New York (CUNY) 2015 — 2017
Bachelor’s Degree, Operations Management and Supervision
Westchester Community College 2013 — 2015
Associate’s Degree, Business Administration and Management, General, 3.9 GPA
Institute of Audio Research 2003 — 2004
Audio Engineering Degree, Audio Engineering
Brewster High School 1997 — 2001
High School Diploma, Academics
Matrix Absence Management May 2010 - 2012
Red Door Spa Holdings, Inc. October 2005 - May 2010
Skills
Customer Service, Employee Benefits, Microsoft Excel, Benefits Administration, Onboarding, Employee Relations, HRIS, FMLA, Training, Leadership, Human Resources, Payroll
Education
Arizona State University 2013 — 2016
Dietetics and Clinical Nutrition Services
Collins College 1998 — 2001
Bachelor of Visual Communication, Graphic Design
Reliance Standard Life Insurance March 2005 - Present
Matrix Absence Management 2005 - Present
Reliance Standard Life Ins. Co. 2005 - Present
Reliance Standard 2005 - Present
Intracorp January 2000 - April 2005
Intracorp [CIGNA] 2000 - 2005
CIGNA 1996 - 2000
Aetna 1981 - 1996
Skills
Insurance, Strategic Planning, Process Improvement, Employee Benefits, Benefits, New Business Development, Casualty, Risk Management, Claim, Customer Service, Account Management, Managed Care, Sales, Leadership, Program Management, Health Savings Accounts
Education
Louisiana Tech University 1977 — 1981
BS, Business Management
STRÜB RESIDENTIAL October 2004 - Present
Ruzicka Real Estate October 2004 - July 2007
Matrix Absence Management June 2000 - March 2006
Skills
Real Estate, Sellers, Residential, First Time Home Buyers, Selling, Referrals, Buying, Relocations, Investment Properties, Home, Real Estate Investment, Contract Negotiation, Home Staging, Negotiation, Problem Solving, Relocation, Condos, Investors, First Time Buyers, Single Family Homes, Buyer Representation, New Home Sales, Listings, Purchase, Realty, Real Estate Transactions, Resale, Austin, Hyde Park Homes for Sale, Central Austin REALTOR, New Homes, Residential Homes, Corporate Relocation, Seller Representation, Relocation Buyers, 1031 Exchanges, Rentals, Property, Real Property, Resellers, Sales
Education
Glendale Community College
The University of Texas at Austin
B.S., Communication Radio-TV-Film
Matrix Absence Management June 2013 - Present
Prudential Group Insurance December 2010 - June 2013
Kube & Company May 2010 - December 2010
US Army August 2009 - February 2010
Geico Insurance Company January 2009 - January 2010
Online Resources Corporation January 2008 - January 2009
Skills
Microsoft Office, Internet, Creative Writing, Writing, Resume Writing, Screening Resumes, Claims Management, Claims Handling, Customer Service, Client Development, Client Liaison, Customer Satisfaction, Customer Experience, Customer Retention, Claim Investigation, Medical Terminology, Disability Insurance, Leadership, Training, Human Resources, Recruiting, Contract Negotiation, Data Entry, Microsoft Excel, Time Management, PowerPoint, Outlook, Insurance, Call Centers, Analysis, Interviews, Team Building, Microsoft Word, Networking, Proposal Writing, Public Speaking, Sourcing, Research, Strategic Planning, Social Media, Building Relationships, Staff Development, Employee Training, Talent Acquisition, Office Management, Telephone Skills, Critical Thinking, Employee Benefits, Goal Oriented, Management
Education
Keller Graduate School of Management of DeVry University 2014 — 2015
Master's Degree, Human Resource Management
University of Phoenix 2010 — 2012
Master of Arts (MA), Adult Education and Training
Old Dominion University 2002 — 2006
Bachelor of Arts (BA), English - Creative Writing
Matrix Absence Management January 2015 - Present
Matrix Absence Management March 2014 - January 2015
Matrix Absence Management December 2010 - March 2014
Liberty Mutual Group October 2009 - December 2010
Liberty Mutual Insurance October 2009 - August 2010
Matrix Absence Management August 2007 - October 2009
Mervyns 2002 - 2004
Skills
Insurance, Disability Insurance, Claim, Employee Benefits, Claims Management, Life Insurance, Customer Service, Risk Management, Benefits Administration, Process Improvement, Training, Employee Relations, Performance Management, Outlook, FMLA, Leadership, Project Management, Management, Team Building, Coaching, Interviews, Employee Training, Time Management, Business Process..., Microsoft Word, Microsoft Excel, Strategic Planning, Microsoft Office
Education
Northern Arizona University 1997 — 2002
B.A., Psychology
Northern Arizona University 1997 — 2002
Bachelor of Arts (B.A.), Psychology
Newport News Shipbuilding, A Division of Huntington Ingalls Industries March 2015 - Present
Washington Headquarters Services February 2013 - April 2015
U.S. Army Contracting Command August 2007 - February 2013
Matrix Absence Management September 2005 - August 2007
Liberty Mutual Insurance January 2005 - September 2005
Apollo Education Group August 2001 - February 2005
Skills
DAWIA, Government Contracting, Finance, Proposal Writing, Leadership Development, Training, Government Procurement, Buyer, Acquisitions, Program Management
Education
Villanova University 2013 — 2015
Master's degree, Public Administration
Arizona State University, W. P. Carey School of Business 2002 — 2004
Bachelor of Science (B.S.), Business Administration and Finance, 3.73
Caribou Coffee November 2013 - Present
Matrix Absence Management June 2012 - November 2013
The Hartford September 2008 - May 2012
Christianson's Business Furniture, Inc. January 2008 - August 2008
Northern Technologies, Inc. August 2006 - January 2008
Skills
Employee Benefits, Customer Service, Employee Training, Training, Human Resources, Team Building, FMLA, Microsoft Excel, Microsoft Office, Time Management, Employee Relations, Disability Benefits, Leave of Absence..., Leave Management, Employee Discount..., Vendor Relations, Audits of Employee..., Affordable Care Act, PTO, Americans with..., Affordable Care Act..., HR Reports, Group Benefit Plans, Benefit Communication
Education
North Dakota State University
Longmont Humane Society March 2013 - Present
Matrix Absence Management March 2001 - Present
Blue River Elementary PTO 2007 - 2010
JDS Uniphase July 1994 - March 1996
LAGC July 1991 - March 1994
Skills
Leadership, Team Building, Benefits Administration, Conflict Resolution, Employee Benefits, Disability Insurance, Employee Relations, Employee Training, Human Resources, Management, Recruiting, Training, FMLA, Onboarding, Performance Management, HRIS
Education
Golden West College 1976 — 1978
General Education
Matrix Absence Management December 2014 - Present
IO November 2013 - Present
CEA Global Education March 2012 - November 2013
Skills
Help Desk Support, Active Directory, Troubleshooting, Microsoft Exchange, Windows, Windows 7, Technical Support, Microsoft Office, Customer Service, Outlook, Microsoft 365, Windows XP, SharePoint, Computer Hardware, VMware, Access, OS X, Powershell, Hardware Support, IT Operations, Computer Repair, Remote Desktop, Cloud Computing, Project Management, Program Management, Networking
Education
Arizona State University 2013 — 2015
Computer and Information Sciences, General
Sandra Day O’Connor College of Law August 2013 - May 2015
US Department of Homeland Security January 2014 - May 2014
Matrix Absence Management January 2012 - May 2012
AIG/21st Century/Farrmers Insurance December 2007 - August 2010
Meritage Mortgage April 2001 - November 2006
Bank One Home Loan Services December 1999 - April 2001
Skills
Legal Research, Legal Writing, Research, Microsoft Office, Public Speaking, Westlaw, Editing, Microsoft Excel, PowerPoint, Microsoft Word, Social Media, Nonprofits, Event Planning, Lexis, Customer Service, Community Outreach, Policy Analysis, Public Policy
Education
Arizona State University College of Law 2013 — 2015
Doctor of Law (JD), International Law and Legal Studies
Arizona State University 2006 — 2011
Bachelor of Science (BS), Criminology, Magna Cum Laude
Western Refining June 2014 - Present
Matrix Absence Management June 2013 - June 2014
DriveTime March 2012 - September 2012
Daymon Interactions/ Club Demonstration Services June 2007 - April 2011
Daymon Interactions/Elite Marketing Solutions November 2003 - June 2007
Skills
ADP Payroll, Recruiting, Benefits Administration, Human Resources, Employee Benefits, Leadership, FMLA, Onboarding, COBRA, Employee Relations, Open Enrollment, Talent Acquisition, Coaching, College Recruiting, Event Planning, Interviews, Sourcing, HRIS, Customer Service, HR Policies, New Hire Orientations, Microsoft Excel, Leave of Absence, Sales, Organizational..., Management, Applicant Tracking..., Hiring, Temporary Placement, Training, Program Management, Performance Management, Employee Training, Employee Engagement, Employment Law, Personnel Management, Deferred Compensation, Talent Management, Technical Recruiting, Time Management, Workforce Planning, Succession Planning, Internet Recruiting
Education
Keller Graduate School of Management
MBA, Business Administration, Management and Operations
Ferris State University 2000 — 2004
Bachelor of Science Degree, Business Administration
El Centro Chamber of Commerce 2012 - Present
Matrix Absence Management 2006 - 2011
Baxter International Inc. 2005 - 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Photoshop, English, Windows, Training, Management, Spanish, Leadership, Social Networking, Organizational..., Leadership Development, Public Speaking, Team Building, Coaching, Human Resources, Recruiting, Employee Relations, Performance Management, Policy, Employee Benefits
Education
Howard University
Keller Graduate School of Management of DeVry University
Master's degree, Human Resources Management and Services
Keller Graduate School of Management of DeVry University
Master of Business Administration (M.B.A.)
Aon Hewitt April 2015 - Present
Certification of Disability Management Specialists Commission July 2008 - Present
Lincoln Financial Group August 2013 - April 2015
Lincoln Financial Group December 2012 - August 2013
Aon Hewitt May 2010 - December 2012
Hewitt Associates June 2009 - June 2010
Matrix Absence Management December 2003 - June 2009
Matrix Absence Management, Inc December 2003 - May 2009
Cigna 2001 - 2003
McCarthy G. Smith, FACS March 1995 - November 2001
Education
Loyola University Chicago School of Law 2011 — 2015
Master's Jurisprudence, Health Law, Health Law
Misericordia
AAS, Registered Nursing/Registered Nurse
Quinnipiac University
B.S, Organizational Leadership
Industrial Commission of Arizona October 2014 - Present
ExamWorks February 2014 - September 2014
Rehabilitation Specialists Group August 2011 - February 2014
ExamWorks July 2010 - August 2011
Tristar Risk Management April 2007 - July 2010
Matrix Absence Management 2002 - 2007
Skills
Workers Compensation, Customer Service, Management, Insurance, Sales, Marketing
Education
Glendale Community College 1993 — 1995
English Language and Literature/Letters
Ironwood High School 1989 — 1993
Diploma
Matrix Absence Management August 2015 - Present
The Conference Board November 2012 - Present
TMG Associates March 2012 - July 2015
Cytec January 2011 - March 2012
Johns Manville 2008 - 2011
Johns Manville 2005 - 2007
Honeywell 2003 - 2005
Honeywell Specialty Materials 2000 - 2002
AlliedSignal 1999 - 2000
AlliedSignal 1997 - 1999
Skills
Succession Planning, Labor Relations, Workforce Planning, Talent Management, Deferred Compensation, Organizational..., Performance Management, Leadership Development, Executive Coaching, Change Management, Human Resources, Organizational Design, Employment Law, Organizational..., Employee Benefits, Coaching, Union Avoidance, Employee Engagement, Talent Acquisition, Employee Relations, Onboarding, HRIS, Culture Change, Leadership, Training, Mergers & Acquisitions, Strategic Planning, Six Sigma, Program Management, Strategy, Management Consulting, Team Building, Recruiting, Management, Personnel Management, Management Development, HR Transformation, Conflict Resolution, HR Consulting, Human Capital, Union, Strategic HR, Benefits Administration, Executive Development, College Recruiting, Acquisition Integration, HR Policies, Employer Branding, Interviews, Career Development
Education
Cornell University
BS, ILR
Girl Scouts Arizona Cactus Pine Council July 2014 - Present
Northern Arizona University August 2013 - May 2014
Matrix Absence Management June 2012 - January 2013
Matrix Absence Management June 2011 - August 2011
Skills
Phone Etiquette, Survey Design, Data Analysis, Customer Service, Microsoft Excel, Prezi, Copying, Meeting Scheduling, Spanish, Telephone Skills, PowerPoint, Management, Data Entry, Microsoft Office, Event Planning, Social Networking, Microsoft Word, Social Media, Time Management, Research, Leadership, Teamwork
Education
Arizona State University 2014 — 2016
Master's Degree (M.S.), Justice Studies
Northern Arizona University 2011 — 2014
Bachelor of Science (B.S.), Sociology
Universidad de Salamanca 2013 — 2013
Certificate of Study, Spanish
Applied Materials May 2013 - Present
Matrix Absence Management September 2010 - February 2013
Aetna August 2006 - September 2010
Blanchfield Army Community Hospital June 2004 - July 2006
Skills
Employee Benefits, FMLA, Insurance, Training, Claims Management, Employee Relations, Customer Service, Time Management, Workers Compensation, Claim, Microsoft Excel, Workers' Compensation..., Microsoft Office, Human Resources, Management, Payroll, Access, Research, Windows, Teaching, Public Speaking, Strategic Planning, Negotiation, Editing, LTD, Short Term Disability, Leave of Absence..., Organization Skills, Skilled Multi-tasker, Long term Disabilty, Supplemental Life, LTD,..., Auditing, Compliance, California Voluntary..., HRIS, Outlook, Disability Management, Disability Insurance, Vendor Management, Health Insurance, Benefits Administration, Team Building, Open Enrollment, HIPAA, Call Centers, COBRA, PeopleSoft, Leave of Absence, Lotus Notes, New Hire Orientations
Education
Longview Community College 1996 — 1998
2 years, Business Administration and Management, General
American University (online)
Arizona Department of Corrections April 2014 - Present
Arizona Department of Corrections January 2011 - Present
Matrix Absence Management August 2010 - January 2011
Arizona Cooperative January 2010 - May 2010
Arizona Department of Transportation January 2006 - December 2006
Arizona Department of Transportation August 2001 - December 2005
Arizona Department of Transportation January 2000 - August 2001
Skills
Sustainability, Community Outreach, Active Directory, Environmental Awareness, Environmental Policy, Sustainable Business, Project Management, Sustainable Energy, Microsoft Office, Water, System Administration, Microsoft Operating..., Software Configuration..., Windows Server, Server Administration
Education
Arizona State University 2008 — 2010
Bachelor of Science (B.S.), Sustainability Studies
Arizona State University 2008 — 2010
Bachelor of Science, Sustainability
South Mountain Community College 2006 — 2008
Associate of Arts, Science
Countrywide Insurance March 2015 - Present
AIG May 2014 - November 2014
AIG May 2013 - December 2013
Claims Verification Inc. June 2011 - November 2012
The Standard May 2010 - May 2011
Matrix Absence Management June 2007 - December 2009
Clark County School District August 2006 - January 2007
Skills
Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft PowerPoint, Insurance, Claim, Disability Insurance, Customer Service, Office Management, Fraud, Background Checks, Private Investigations, Outlook, Microsoft Office, Data Entry, PowerPoint, Interviews, Policy, Claims Management, Employment Practices..., Directors & Officers..., Errors & Omissions, Risk Management
Education
Brigham Young University - Idaho 2004 — 2006
B.S, History Education
Westchester Community College 2001 — 2002
A.A, Liberal Sciences - Social Science
Matrix Absence Management June 2014 - Present
Borah, Goldstein, Altschuler, Nahins & Goidel, P.C. May 2013 - May 2014
Borah, Goldstein, Altschuler, Nahins & Goidel, P.C. June 2007 - May 2013
Ghassan Ashkar MD F.A.C.P August 2004 - July 2007
Avon September 2002 - June 2005
Skills
Spanish, Microsoft Office, Management, Outlook, Administrative..., Microsoft Word, Legal Writing, Data Entry, Invoicing, Legal Research, Spreadsheets, Mediation, Microsoft Excel
Education
New York Institute of Technology-Old Westbury 2012 — 2015
Master of Business Administration (M.B.A.), Human Resources Management and Services
Berkeley College-New York 2004 — 2008
Bachelor of Business Administration (B.B.A.), Management Information Systems, General
Matrix Absence Management February 2015 - Present
Matrix Absence Management February 2013 - January 2015
National Neurolabs, Inc. July 2000 - February 2013
Nine West Footwear Corporation/Jones Apparel Group July 2007 - June 2008
Skills
Outlook, Customer Service, Management, Microsoft Office, Time Management, Microsoft Excel, Workers Compensation, No-Fault, Commercial Insurance, Short-Term Disability, Teamwork, Employee Benefits, Healthcare, Recruiting, Human Resources, Employee Relations, FMLA, Performance Management, Insurance
Education
University of Phoenix 2006 — 2009
Master, Information Systems
Manhattan College 2002 — 2006
Bachelor of Science, Business Administration
SUNY Westchester Community College 2011 — 2011
Certificate of Completion, Introduction to SQL
Naugatuck Valley Community College 2013 — 2013
Certificate of Completion, HIPAA Compliance
White Plains High School 1998 — 2002
Regents Diploma
Matrix Absence Management October 2012 - Present
VideoBank January 2012 - June 2012
Terramar Sports November 2010 - August 2011
Smith & Warren November 2007 - October 2010
Argent Mortgage Company April 2003 - April 2007
Lamparter Marketing 2007 - 2007
Skills
Efficient and organized, Take pleasure in..., Interpersonal and..., Lotus Notes, Peachtree, Online Research, Microsoft Applications, Blue Cherry, Love to Learn, Teamwork, Inventory, Data Entry, Spreadsheets, Outlook, Administrative..., QuickBooks, Microsoft Excel, Microsoft Word, Access, Process Improvement, Accounts Receivable, Administrative..., Customer Service, Insurance, Management, Microsoft Office, Sales, Strategic Planning, Training
Education
Mercy College 2000 — 2005
BA, Social & Behavioral Sciences
Lincoln High School 1996 — 2000
Baillie and Hershman P.C. April 2012 - Present
Clark, Gagliardi & Miller March 2012 - April 2012
Patterson Town Hall August 2011 - April 2012
Matrix Absence Management July 2007 - July 2008
Patterson Town Hall July 2005 - August 2005
Skills
Customer Service, FMLA, Microsoft Office, Research, Data Entry, Legal Research, Microsoft Word, Legal Writing, Microsoft Excel, Real Estate
Education
Quinnipiac University School of Law 2008 — 2011
J.D.
Bucknell University 2002 — 2006
B.A., Political Science
Department of Economic Security June 2015 - Present
Prudential Financial June 2013 - June 2015
Matrix Absence Management November 2012 - June 2013
Aetna, INC. August 2008 - November 2012
Aetna November 2009 - June 2011
Uprgrade Hair Salon May 2006 - June 2011
Turn-n-Headz 2 Hair Salon March 2002 - June 2006
Skills
Insurance, Microsoft Excel, Customer Service, Data Entry, Microsoft Office, Microsoft Word, Employee Benefits, Call Center, Accounts Receivable, Access, Outlook, PowerPoint, Accounting, Budgets, Health Insurance, Accounts Payable, 10 Key, Sales, QuickBooks, Process Improvement, Analysis, Management, Training, Public Speaking, Leadership
Education
DeVry University 2012 — 2014
Bachelor's Degree, Bachelor of Science in Technical Management with an emphasis in Human Resource Management
Ivy Tech Community College 2004 — 2007
Associates of Applied Science, Accounting
Nortrop High School 1987 — 1990
Dipolma, Grammer
Matrix Absence Management December 2013 - Present
Solo Practitioner June 2006 - November 2013
Hong Kong Refugee Advice Centre December 2010 - August 2012
LAW OFFICE OF YVES-MERRY TELEMAQUE, P.C. October 2003 - April 2006
Santamarina & Associates March 2003 - September 2003
New York County District Attorney's Office September 2000 - December 2000
U.S. Court of International Trade June 2000 - August 2000
Skills
Legal Writing
Education
Benjamin N. Cardozo School of Law, Yeshiva University 1999 — 2002
Doctor of Law (JD)
State University of New York at Buffalo 1994 — 1998
Bachelor of Arts (BA), History
USAA August 2014 - Present
State of Arizona June 2011 - October 2011
Prudential Financial November 2009 - April 2011
Matrix Absence Management May 2006 - November 2009
Star HRG 2006 - 2007
Star HRG 2004 - 2007
CIGNA 1998 - 2007
Better's Chicken 1995 - 1998
Skills
Insurance, Claim, Benefits Administration, Customer Service, Health Insurance, Employee Benefits, Medicare, Training, Team Building, Leadership, Healthcare, Outlook, Coaching, Recruiting, Employee Relations, Management
Education
Rio Salado College 2011 — 2012
Associate of Arts, Health Services Administration
Kankakee Community College 1997 — 1998
AA, Nursing
Kankakee High Schoo 1991 — 1994
Matrix Absence Management June 2013 - Present
Progressive Insurance August 2009 - June 2013
Progressive Insurance March 2009 - August 2009
Progressive Insurance March 2007 - March 2009
Skills
Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Teaching, HTML
Education
Minnesota State University, Moorhead 2002 — 2006
Bachelor of Arts, Ceramic Arts
Northland Community and Technical College 2000 — 2002
Associate of Arts (A.A.), Liberal Arts and Sciences, General Studies and Humanities
Aon Benfield February 2011 - Present
Syngenta Seeds, Inc. May 2010 - November 2010
PGP Corporation March 2009 - April 2010
Online LLC August 2007 - December 2007
Storek, Carlson & Strutz January 2007 - April 2007
Peak Performance Physical Therapy March 2005 - December 2006
Matrix Absence Management March 2003 - March 2005
Education
De Anza College
Foothill College
Las Positas College
Not currently employed April 2013 - Present
Prudential Financial May 2010 - April 2013
Matrix Absence Management November 2009 - May 2010
Arizona Cardinals April 2000 - November 2009
eTelecare Global Solutions June 2008 - June 2009
Universal Technical Institute May 2006 - June 2008
CN-tec 2002 - 2005
Skills
Employee Relations, Recruiting, Coaching, Training, Human Resources, Employee Benefits, Policy, Outlook, Management, Deferred Compensation, New Hire Orientations, Strategy, Time Management, Personnel Management, Leadership Development
Education
Arizona State University
Liberal Arts and Sciences, General Studies and Humanities
Community Blood Center of the Carolinas September 2004 - Present
Matrix Absence Management 1984 - 2001
Skills
Business Strategy, Business Planning, Strategic Planning, Healthcare, Change Management, Non-profits, Nonprofits, Team Building, Hospitals, Fundraising, New Business Development, Leadership Development, Public Speaking, Event Planning, Strategy, Training, Leadership, Sales, Public Relations, Social Media, Marketing, Management, Recruiting, Program Management
Education
Harvard Business School
Nonprofit Management
Wharton School of Business
Strategic Alliances
Harvard University Kennedy School of Government
Leadership & Non-Profit Governance, Performance Measurement
The University of Kansas
Matrix Absence Management 2010 - Present
Department of Social Services July 2006 - August 2008
Skills
Management, Deferred Compensation, Healthcare Management, Human Resources, Hospitality Management, Benefits Administration, Public Administration, Administrative..., Public Speaking, Event Planning
Education
Mercy College 2012 — 2014
Master's Degree, Health Services Administration, 3.6
State University of New York at Albany 2007 — 2010
Bachelor of Arts (B.A.), Sociology, 3.4
Texas Mutual Insurance Company March 2015 - Present
York Risk Services Group June 2014 - November 2014
Matrix Absence Management April 2003 - April 2014
MATRIX ABSENCE MANAGEMENT, INC April 2003 - April 2014
United Teacher Associates Insurance Company April 1998 - April 2003
MATRIX ABSENCE MANAGEMENT, INC - continued January 2003 - January 2003
UNITED TEACHER ASSOC. INSURANCE CO January 1998 - January 2003
Skills
Multi-Jurisdictional..., Management, Insurance, Customer Service, Employee Benefits, Claim, Disability Insurance, Process Improvement, Risk Management, Outlook, Claim Investigation, Workers Compensation, Claims Management, Subrogation
Education
Huston-Tillotson University 2013 — 2015
Bachelor's degree, Business Administration and Management, General
Matrix Absence Management October 2012 - Present
The New Foundation 1995 - 2011
TRW-Redi Property Data Management November 1988 - October 1995
Skills
HCPCS, ICD-9, Medisoft, Medical Billing, CPT, Medical Records, Medical Terminology
Education
Training To You 2012 — 2012
Diploma, Medical Insurance Specialist/Medical Biller
Arizona State University
Psychology
Ritenour Senior High School
Diploma
Matrix Absence Management January 2012 - Present
Aetna Life Insurance Co. December 2006 - March 2012
Skills
Claims Management, Disability Insurance, Subrogation, Claims Handling, Customer Service, Microsoft Excel, Outlook, Personal Injury, Claim Investigation
Education
Concorde Career College-Portland 2000 — 2002
Diploma, Medical Insurance Coding Specialist/Coder
Matrix Absence Management April 2009 - Present
CCMSI March 2006 - April 2009
Education
American Intercontinental University 2009 — 2011
Bachelor of Business Administration (BBA), Business Administration and Management, General
University of Louisville 1985 — 1989
Business Administration and Management, General
Matrix Absence Management July 2013 - Present
Liberty Home Equity Solutions, Inc. f/k/a Genworth Financial Home Equity Access, Inc. August 2012 - June 2013
MetLife Home Loans June 2010 - August 2012
Fremont Investment and Loan December 2003 - May 2007
Citimortgage October 2002 - November 2003
Education
Marist College
Crawford & Company September 2009 - Present
Matrix Absence Management April 1999 - July 2009
Skills
Workers Compensation, Healthcare, Case Management, Customer Service, Ergonomics, Insurance
Education
Matheson Ergonomic Evaluation Program 2015 — 2015
Certificate of Completion, Ergonomics
Arapahoe Community College 1983 — 1985
ADN, Nursing
University of Colorado Boulder 1980 — 1983
web galore plus more April 2002 - Present
Web Galore Plus More April 2002 - Present
Matrix Absence Management 2008 - 2012
NCS Pearson 2008 - 2008
Education
Keiser College 2000 — 2002
A.S, Computer Science
Florida Technical College 1990 — 1994
A.S, Electronic Techonolgy
Keenan and Associates January 2015 - Present
Matrix Absence Management April 2013 - August 2014
Van Pelt, Yi & James LLP February 2012 - March 2013
State Compensation Insurance Fund April 1998 - December 2011
Skills
Workers Compensation, Claims, Insurance, Legal Services, Administrative Support, Patents, Legal Writing, Administrative..., Litigation Support, Claim, Legal Assistance, Litigation, Trials, Westlaw, Depositions, Lexis, Courts, Pleadings, Customer Service, Administrative..., Legal Research, LexisNexis, Outlook
Education
University of Phoenix 2007 — 2009
Bachelor of Science, Criminal Justice Administration
Evergreen Valley College 2010 — 2011
Associate in Arts, Legal Assistant/Paralegal Studies
Evergreen Valley College 2010 — 2011
Certificate, Legal Assistant/Paralegal Studies
San Jose High Academy
Pocantico Resources, Inc.. November 2004 - Present
Pocantico Resources Inc November 2004 - Present
Matrix Absence Management September 2002 - October 2004
SUNY Binghamton September 2000 - May 2002
Skills
FDA, USDA, Import, Management, QuickBooks, Human Resources, PowerPoint, Recruiting, Outlook, Credit, Employee Benefits, Event Planning, Sales, Transportation, Food Industry, Logistics, Process Improvement, Sales Management, Strategic Planning, Analysis, Leadership, Purchasing, Microsoft Office, Team Building, Training, Manufacturing
Education
Fordham University 2002 — 2005
MA, Graduate School of Arts & Sciences
Fordham University 2002 — 2005
Master of Arts, Humanities & Sciences
Binghamton University 1998 — 2002
BS, Human Development
SUNY Binghamton 1998 — 2002
Bachelor of Science, Human Development
Volkswagen of America, Inc January 2015 - Present
Matrix Absence Management June 2013 - January 2015
Oregon Child Development Coalition (www.ocdc.net) December 2010 - June 2013
Oregon Child Development Coalition March 2010 - December 2010
Oregon Irrigation December 2007 - March 2010
Skills
FMLA, Microsoft Suites, Multi-tasked, Handle Confidential..., Highly-organized, Highly personable, Highly detail oriented, Reliable, Easily Adaptable, Quick & Eager Learner, Recruiting, Employment Law..., Leave of Absence, Job Fairs, Employee Benefits, Benefits Administration
Education
Portland State University 2006 — 2009
Bachelors of Arts, Marketing/Marketing Management, General
Clackamas Community College 2004 — 2006
Associate of Arts (A.A.), General Studies
ExamWorks March 2012 - Present
Matrix Absence Management April 2000 - February 2012
The Hartford October 1997 - April 2000
Skills
Insurance, Deferred Compensation
Education
Glendale Community College
Glendale High School 1989 — 1993
Osborn Health and Rehabilitation June 2014 - December 2014
Matrix Absence Management February 2013 - June 2014
Anthem College Online August 2012 - February 2013
Grand Canyon University June 2011 - August 2012
Matrix Absence Management May 2010 - June 2011
Wells Fargo July 2006 - May 2010
Skills
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Power Point, Managing Finances, Banking, Sales, Leadership Development, Training, Disability Insurance, Enrollment Services, Computer Proficiency, Management, Team-oriented, Servant Leadership, Claims Management, PowerPoint
Education
Grand Canyon University 2011 — 2013
Master of Public Administration with an Emphasis in Government and Policy, Ken Blanchard College of Business
Arizona State University 2005 — 2009
Bachelor of Science in Business Management and Leadership, School of Global Leadership and Management
GoGrid June 2013 - Present
GoGrid May 2011 - June 2013
GoGrid August 2010 - May 2011
Matrix Absence Management August 2007 - August 2010
Asian American Recovery Services, Inc. January 2009 - May 2009
Lieff Cabraser Heimann & Bernstein January 2004 - June 2006
Skills
Salesforce.com, Outlook, Recruiting, PowerPoint, Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Team Building, Adobe Acrobat, Training, Research, Human Resources, Benefits Administration, Employee Benefits, Cold Calling, Leadership, Sales, Management, Office Management
Education
San Jose State University 2007 — 2009
Health Science, Health Services Administration
City College of San Francisco
Associate's degree
Philip & Sala Burton Academic High School
High School Diploma
City of Phoenix August 2004 - Present
Matrix Absence Management March 2003 - June 2004
Cunningham Lindsey May 1994 - March 2003
Skills
Workers Compensation, Claim Investigation, Claims Management, Workers' Compensation..., Property & Casualty..., Risk Management, Policy, Insurance, Organizational..., Liability, Human Resources, Claim, Legal Liability, Benefits Administration, Litigation Management, FMLA, Employee Benefits, Private Investigations, Investigation, Subrogation, Commercial Insurance, Claims Resolution, Claims Handling, Casualty, General Insurance, Background Checks, Fraud, Supervisory Skills, Risk Assessment
Education
Northern Arizona University 1991 — 1993
Bachelor of Science, Political Science
Glendale Community College 1988 — 1991
Computer Engineering
Matrix Absence Management December 2009 - Present
Education Management Corporation March 2008 - November 2009
Countrywide Financial Corporation August 2005 - March 2008
Countrywide Financial Corporation 2001 - March 2008
Morgan Stanley Smith Barney July 1999 - June 2001
Countrywide Home Loans December 1992 - July 1999
Skills
Employee Relations, Benefits Administration, Performance Management, Mentoring, Talent Management, Recruiting, Strategic Planning, Leadership, Program Management, Succession Planning, Talent Acquisition, Management, Process Improvement, Change Management, Onboarding, Project Management, Human Resources, Employee Benefits, Policy, Personnel Management, Organizational..., Hiring, Temporary Placement, Payroll
Education
Claremont Graduate School 1995 — 1997
Master of Science, Human Resources Design
California State Polytechnic University-Pomona 1986 — 1990
BS, Social Work
Professional Dynamics, Inc March 2014 - Present
Matrix Absence Management October 2012 - March 2014
Kaiser Permanente February 2012 - October 2012
Fremont Bank February 2011 - November 2011
Child Start Inc. January 2009 - January 2011
Skills
Employee Benefits, Training, Sourcing, Temporary Placement, Payroll, Organizational..., Hiring, Benefits Negotiation, Management, Leadership Development, Executive Search, Employment Law, Coaching, Screening, Microsoft Excel, Benefits Administration, Resume Writing, Screening Resumes, Staffing Services
Education
California State University-Hayward 2004 — 2008
Bachelor of Science (B.Sc.), HR Management and Corporate Management
Sensiba San Filippo LLP June 2014 - Present
Marcum LLP April 2012 - May 2014
McGladrey & Pullen, LLP March 2011 - April 2012
Sensiba San Filippo, LLP September 2006 - March 2011
Matrix Absence Management June 2000 - June 2006
Skills
SSAE 16, SOC 2, HIPAA Compliance, Risk Assessment, ISO 27001, Security, Information Security, SAS70, Risk Management, Auditing, Internal Controls, Business Continuity..., PCI DSS, IT Audit, Sarbanes-Oxley Act, Sarbanes-Oxley, Assurance, CISA, ITGC
Education
Capella University 2004 — 2006
MS, Information Security
Biola University 1990 — 1993
BS, Finance
Beachbody March 2015 - Present
NextCare Urgent Care September 2012 - July 2014
Matrix Absence Management November 2006 - September 2012
Matrix Absence Management November 2006 - December 2011
First Health March 2003 - September 2006
Lane Bryant May 2001 - December 2002
Skills
Customer Service, Healthcare, Account Management, Customer Satisfaction, Workers Compensation, Employee Benefits, Insurance, Claim, FMLA, Health Insurance, Employee Relations, Benefits Administration, Onboarding, Recruiting, Training, Claims Management, Disability Insurance, Coaching, Employee Training, HIPAA, Interviews, Leadership Development, Human Resources, Management, Policy, Managed Care, Sales, Medicare, Team Building, Leadership, Process Improvement, Healthcare Management, Strategic Planning
Education
University of Phoenix 2013 — 2015
Bachelor of Science (BS), Health/Health Care Administration/Management, 3.81
Arizona State University - W. P. Carey School of Business 2004 — 2006
Business Management
Berkshire Hathaway Homestate Companies May 2015 - Present
ReEmployAbility November 2014 - March 2015
Matrix Absence Management June 2014 - September 2014
Berkley Risk Administrators (a W. R. Berkley Company) December 2013 - April 2014
Allsup Inc. September 2011 - January 2013
Ace/ESIS June 2009 - March 2010
PMSI MSA's December 2008 - June 2009
GENEX Services January 2007 - October 2008
Gallagher Bassett Services, Inc. 2005 - 2006
Liberty Mutual 1987 - 1995
Skills
Claim, Liability, Sales, Workers Compensation, Insurance, Legal Liability, Risk Management, Property & Casualty..., Medicare, Commercial Insurance, Claims Management, Customer Service, Account Management, Subrogation, Coaching, Healthcare, Microsoft Word, Public Speaking, New Business Development, Marketing, Claim Investigation, Workers' Compensation..., Health Insurance, Managed Care, Human Resources, Salesforce.com, Customer Retention, Training, Sales Operations, Proactive self-starter, Negotiation, Employee Benefits, Disability Insurance, Time Management, Medicaid, Hospitals, Sales Management, Cold Calling, Team Building, Sales Presentations, Building Relationships, Leadership
Education
Southern New Hampshire University 2014 — 2016
Master's Degree, Marketing/Marketing Management, General, 3.9
Grand Canyon University 2010 — 2013
MS, Addictions Counseling, 3.9
Saint John's University 1977 — 1980
B.S., Communication Arts
Physicians Medical Group February 2014 - September 2014
Gift Cards Swap Now September 2011 - April 2013
IntelliShop January 2004 - January 2012
Mary Kay Inc. October 2009 - October 2010
Matrix Absence Management October 2006 - May 2010
Physicians Medical Group January 2009 - June 2009
Physicians Medical Group June 1999 - October 2006
Bay Federal Credit Union January 1997 - June 1999
Bay Federal Credit Union January 1997 - June 1997
Skills
Customer Service, Inventory Management, Retail, Operations Management, Microsoft Office, Inventory Control, Microsoft Excel, Budgets, Sales, Microsoft Word, Purchasing, Management, PowerPoint, Leadership, Time Management, System Administration, Contract Negotiation, Outlook, Data Entry, Teamwork, Training, Team Building, Event Planning, Social Networking, Social Media
Education
Heald College 2006 — 2008
Associates of Art, Business / Accounting, 3.9
Cabrillo College 2000 — 2003
General, Business Administration and Management, General, 3.5
Matrix Absence Management October 2012 - Present
Prudential Insurance Company of America April 2010 - October 2012
Skills
Lotus Notes, Customer Service, Call Centers, Insurance, Customer Satisfaction, Employee Benefits, Process Improvement, Software Documentation, Employee Relations, Time Management, Analysis, Training, Inventory Management, Access, Microsoft Word, Outlook, Human Resources, Microsoft Excel, Microsoft Office, Leadership, Telephone Skills
Education
Ashford University 2012 — 2013
Human Services, General
Matrix Absence Management October 2012 - Present
Prudential October 2009 - September 2012
Aristocrat May 1998 - June 2005
Skills
Claim, Process Improvement, Customer Service, Team Building, Analysis, Leadership, Management, Business Analysis, Budgets, Software Documentation, Strategic Planning, Team Leadership, Training, Microsoft Office, Real Estate
Education
Milwaukee Area Technical College
Waukesha County Technical College
Alliance Building Services March 2015 - Present
Matrix Absence Management March 2007 - March 2015
Building Service 32BJ Benefit Funds February 2004 - March 2007
Modell's Sporting Goods January 2002 - February 2004
Skills
Disability Insurance, FMLA, Medical Terminology, Microsoft Office, Bilingual, Customer Service, Work Autonomously, Data Entry, Claim, Health Insurance, Human Resources, Insurance, Outlook, Workers Compensation
Education
Baruch College, City University of New York (CUNY) 2001 — 2003
Business Administration and Management, General
Alfred E. Smith Vocational High School 1993 — 1997
Vocational Diploma, Autobody/Collision and Repair Technology/Technician
County of San Mateo January 2015 - Present
Matrix Absence Management September 2014 - November 2014
Fire & Rescue New South Wales May 2010 - May 2013
MYER April 2008 - May 2010
RailCorp March 2007 - April 2008
Employers Mutual Limited October 2006 - March 2007
Skills
Human Resources, Policy, Training, Workers Compensation, Management, Return to Work Planning, Return to Work Programs, Workers' Compensation..., Claim, Insurance, Performance Management, Customer Service, Employee Relations, Employee Benefits, Interviews, Claims Management, Risk Management
Education
Charles Sturt University
Graduate Certificate in Management - Managing People subject completed
WorkCover NSW
Return to Work Coordinator Certification
Macquarie Community College
Certificate IV, Human Resources
Nature Care College
Certifcate IV Remedial Massage
Skillsoft March 2015 - Present
Matrix Absence Management August 2012 - March 2015
Matrix Absence Management June 2010 - August 2012
Liberty Mutual Insurance September 2006 - November 2008
Skills
Employee Relations, Employee Benefits, Benefits Administration, Performance Management, Onboarding, Insurance, HRIS, Recruiting, Health Insurance, New Hire Orientations, Human Resources, Training, Deferred Compensation, Labor Relations, FMLA, Customer Service, Team Building, Account Management, Leadership, Management, Microsoft Office, Coaching, Sales, Strategic Planning
Education
Northern Arizona University 2002 — 2004
Bachelor's degree, Sociology
Northern Arizona University 2001 — 2003
B.A., Sociology
Matrix Absence Management 2010 - Present
Group O July 2008 - November 2010
Home Depot April 2006 - June 2008
Federal Business Centers December 2001 - December 2005
AT&T Corporation January 1997 - January 2001
AT&T January 1988 - March 1997
AT&T November 1983 - December 1987
Skills
Benefits Administration, Employee Benefits, Employee Relations, Human Resources, Leadership, Management, Microsoft Office, Performance Management, Process Improvement, Program Management, Recruiting, Training, New Hire Orientations, Team Building, Personnel Management
Education
College of Saint Elizabeth 2000 — 2005
BA, Human Resources Management
College of St 2000 — 2005
B.A, Business Administration w/ Human Resources; December 2005
Raritan Valley Community CollegeNorth 1996 — 2000
AAS, Marketing
Raritan Valley Community College 1995 — 1999
AA, Marketing
Matrix Absence Management January 2014 - October 2014
Bay Area Speech and Language Clinic Inc June 2005 - November 2013
Externship - Endoscope Management Organization Services February 2005 - April 2005
Raytheon Technical Services January 1997 - January 2004
Sterling Software Inc 1990 - 1997
Skills
Office Management, Medical Billing, Customer Service, Invoicing, Data Entry, Administrative..., Appointment Scheduling, Telephone Skills, Microsoft Word, Medical Records, Filing, Microsoft Excel, Government Procurement, Event Planning, Budget Maintenance, Inventory Management
Education
Bryman College 2004 — 2005
Medical Billing and Coding/Medical Terminology, Medical Insurance Specialist/Medical Biller, 4..0
De Anza College
Churchplace November 2014 - Present
Matrix Absence Management April 2015 - Present
Matrix Absence Management August 2014 - March 2015
Big Jimmy's May 2013 - March 2015
Skills
Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Customer Service, Research, Teamwork, Social Media, Public Speaking, English, Windows, Event Planning, Time Management, Team Leadership, Leadership
Education
Arizona State University 2010 — 2014
Communication, General
El Camino Hospital December 2014 - Present
Virgin America April 2013 - December 2014
Matrix Absence Management January 2006 - April 2013
Stanford Hospital and Clinics April 2004 - September 2005
Knowledge Universe August 2003 - April 2004
Digital Island April 2001 - January 2002
Digital Island April 2000 - April 2001
Skills
Employee Benefits, FMLA, Training, Human Resources, Deferred Compensation, Benefits Administration, Insurance, Recruiting, Outlook, COBRA, HRIS, PeopleSoft, Open Enrollment, College Recruiting, Workers Compensation, New Hire Orientations
Education
National University 1998 — 1999
Master of Arts, Human Resources Management
York Risk Services Group August 2013 - Present
Patriot National, Inc. September 2011 - June 2013
Gallagher Bassett Services, Inc. November 2004 - September 2011
Broadspire April 2003 - November 2004
Matrix Absence Management October 2000 - January 2003
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop
Education
Insurance Educational Association 1994 — 2010
WCCA/WCCP certificates, Workers' Compensation Insurance
Chaffey College 1997 — 2000
Transfer, English Language and Literature, General
Fullerton College 1990 — 1992
Transfer, English
United States Navy 1985 — 1988
Matrix Absence Management June 2013 - Present
M+W U.S., INC October 2011 - December 2013
NRD Phoenix, US Navy April 2008 - October 2011
MEPS Phoenix, USA March 2005 - April 2008
Skills
Process Optimization, Process Control, Commissioning, Microsoft Office, Team Building, Management, Microsoft Excel
Education
Naval Postgraduate School 1996 — 1998
Master of Science (MS), Finance and Financial Management Services
University of Utah 1988 — 1991
Bachelor of Science (BS), Mathematics
Whirlpool Corporation February 2014 - Present
Matrix Absence Management October 2012 - February 2014
Kalamazoo Regional Educational Service Agency January 2005 - September 2012
FEMA Corporation November 2002 - January 2005
Charter Communications October 1999 - August 2002
Skills
Human Resources, Employee Relations, Personnel Management, Performance Management, Workforce Planning, Management, Employment Law, Staff Development, Compensation & Benefit, Benefits Administration, Onboarding, Employee Benefits, Recruiting, New Hire Orientations, HR Policies, Employee Engagement, Organizational..., Talent Management, HRIS, Deferred Compensation, Workers Compensation, Succession Planning, Talent Acquisition, Interviews, FMLA
Education
Central Michigan University 2005 — 2007
Master's of Science in Administration, Business Administration
Spring Arbor University
Bachelor Degree, Management & Organizational Development
Matrix Absence Management January 2014 - Present
Accountants Outsource August 2011 - March 2013
C.P. Yeung Accounting Services July 2010 - August 2011
Skills
Bookkeeping, QuickBooks, Accounting, Accounts Payable, Account Reconciliation, Accounts Receivable, General Ledger, Financial Reporting, Payroll, Journal Entries, Tax Preparation, Financial Accounting, Bank Reconciliation, Sales Tax, Financial Statements, Invoicing, Microsoft Excel, Payroll Taxes
Education
CSU Sacramento 2008 — 2013
Accounting
aap3 February 2013 - Present
Experis October 2011 - February 2013
Experis (formerly COMSYS) December 2009 - October 2011
COMSYS (now Experis) September 2008 - December 2009
Matrix Absence Management May 2008 - September 2008
Kaidara Software, Inc June 2002 - July 2006
Skills
Microsoft Office, Google Docs, Quickbooks, PeopleSoft, Fox, Front Office, CAF, Background Checks, Salesforce.com, Sourcing, Social Media, Technical Recruiting, Recruiting, QuickBooks, Time Management, Administrative..., Administration
Education
Foothill College
Matrix Absence Management December 2013 - Present
Prudential Financial March 2010 - December 2013
Matrix Absence Management January 2009 - March 2010
Swift Transportation May 2008 - December 2008
AIG February 2008 - May 2008
Safeway Inc. January 2008 - February 2008
USAA May 2006 - October 2007
American Family Insurance January 1997 - May 2006
Skills
Customer Service, Benefits, Policy, Billing, Human Resources, Training, Insurance, FMLA, Employee Relations, Leadership, Recruiting, Claim, Software Documentation, Management, Team Building, Risk Management, Program Management, Payroll, Interviews, Onboarding, Analysis, Benefits Administration, Time Management, Customer Satisfaction, Employee Benefits, Disability Insurance, Personnel Management
Education
Keller Graduate School 2003 — 2007
MHRM, Human Resources
University of Wisconsin-Madison 1992 — 1997
Bachelor of Arts, BA
Matrix Absence Management June 2012 - Present
Human Resources February 2011 - Present
TAL & ASSOCIATES September 2011 - June 2012
Family Home Health Care, Inc January 1995 - October 2010
DOMINICAN SISTERS FAMILY HEALTH SERVICE,INC March 1992 - October 2010
Leviticus 25 January 1995 - January 1999
STONY LODGE HOSPITAL, INC October 1988 - March 1992
private psychiatric hospital September 1987 - October 1988
MANPOWER TEMPORARY SERVICE, INC March 1985 - June 1987
Skills
Employee Relations, Benefits Administration, Conflict Resolution, Staff Training, Benefits, Coaching, Compliance, Recruitment/Retention, Sourcing, Performance Appraisal, Interviewing, Performance Management, Talent Management, Onboarding, Talent Acquisition, Administration, Hiring, Employee Benefits, Succession Planning, Policy, HR Policies, Employee Engagement, HR Consulting, Change Management, FMLA, Strategic Planning, Team Building, New Hire Orientation, Customer Service, Mentoring, Full-cycle Recruiting, HR Strategy, Problem Solving, Staff Development, Interviews, Hospitals, Temporary Placement, Screening, Payroll, New Hire Orientations, Management, Deferred Compensation, Applicant Tracking..., Training, Personnel Management
Education
Marymount College 1990 — 1991
Certificate, Personnel Administration
Mercy College
Bachelor of Science degree, Psychology, Criminal Justice
SUNY at Binghamton 1974 — 1974
Psychology
Matrix Absence Management April 2004 - Present
Blue Cross Blue Shield of Arizona 2002 - 2004
TriWest Healthcare Alliance 2000 - 2002
Peoria Unified School District 1999 - 2000
Liberty Mutual Insurance 1997 - 1999
Integrated Health Services 1995 - 1997
St. Joseph's Hospital and Medical Center 1993 - 1995
Banner Health 1992 - 1993
HealthSouth Rehab 1991 - 1992
Skills
Disease Management, Case Managment, Workers Compensation, Managed Care, Health Insurance, Claim, Nursing, Insurance, Healthcare, Claims Management, Disability Insurance, Utilization Management, Patient Outcomes, Registered Nurses, Policy, Utilization Review, Palliative Care, Traumatic Brain Injury, Patient Education, Supervisory Skills, CCM, Leadership, Telemetry, Disabilities, Outlook, Customer Service, Training, Healthcare Management, Medical Case Management, Certified Case Manager, Medical/Surgical, Microsoft Office, Microsoft Word, Medical Terminology, HIPAA, Medical Records, ICD-9, Home Care, Workers' Compensation..., Disability Management, FMLA, Benefits Administration, Claims Investigations, Medical Coding, Provider Relations, Claim Investigation, Medicaid Managed Care, CPT, Claims Handling, Subrogation
Education
Arizona State University
Special Education and Teaching
Glendale Community College
Pre-Nursing Studies
Mesa Community College
Registered Nursing/Registered Nurse, 4.0
Varite / Adobe Systems August 2015 - Present
EMC September 2014 - February 2015
Data Domain, LLC. an EMC Corporation February 2009 - April 2012
Domain, Inc December 2006 - February 2009
Data Domain December 2006 - February 2008
Matrix Absence Management November 2005 - December 2006
Accountemps March 2005 - October 2005
Enplas Tesco, Inc October 2004 - March 2005
Interex an HP User Group Association July 2000 - October 2004
Interex 2000 - 2004
Skills
Accounting, Accounts Payable, Cloud Computing, Account Reconciliation, Invoicing, Enterprise Software, SaaS, Accounts Receivable, Microsoft Excel, General Ledger, Storage, Bank Reconciliation, Journal Entries, Cross-functional Team..., Auditing
Education
Foothill College 2005 — 2005
Accounting
Matrix Absence Management February 2014 - Present
MPS - MILLENNIA PATIENT SERVICES July 2013 - January 2014
Apria Healthcare July 2012 - February 2013
Skills
Health Insurance, Medical Billing, Claim, Medical Coding, Pharmacy, Medicare, Medicaid, Medical Terminology, Data Entry, Insurance, HIPAA, Medical Records, ICD-9, CPT, EMR, Revenue Cycle, Healthcare Industry, HCPCS, Claims Resolution, Accounts Receivable, Cpr Certified, Revenue Cycle Management, Short Term Disability, FMLA
Education
Everest College-Phoenix 2011 — 2012
Certification, Medical Billing and Coding
Estrella Mountain Community College 2009 — 2010
Pre-Rec's, Psychology
Charles Schwab & Co., Inc. 2007 - Present
Matrix Absence Management July 2006 - March 2007
JP Morgan Chase September 1999 - July 2006
Aetna US Healthcare April 1997 - September 1999
Intracorp April 1989 - April 1997
Skills
Workers Compensation, Human Resources, Case Managment, Healthcare, Employee Benefits, Disability Insurance, Management, FMLA, Talent Management, Organizational..., Onboarding, Hospitals, Health Insurance, Process Improvement, Case Management, Employee Engagement, Benefits Administration, Employee Relations, Performance Management
Education
Elmhurst College
BSN, Registered Nursing/Registered Nurse
BiRite Foodservce Distributors December 2013 - Present
Pumpkin Patch February 2010 - March 2012
Matrix Absence Management August 2009 - January 2010
Pumpkin Patch December 2007 - August 2009
Guckenheimer September 2007 - December 2007
Avistar Communications 2003 - 2007
Skills
Payroll, Recruiting, Management, Strategic Planning, Employee Relations, Account Management, Sales, Performance Management, Salesforce.com, Project Management, Microsoft Excel, Personnel Management, Human Resources, Employee Benefits, Employee Training, Interviews, Training
Education
California State University-East Bay 2002 — 2006
NetApp November 2013 - Present
IBMGBS-Medtronic Oracle Database Administrator July 2011 - Present
NETAPP/IBM GBS March 2010 - July 2011
Matrix Absence Management February 2008 - July 2011
NetApp March 2010 - May 2010
Savi Netowrks(Lockheed Martin) May 2008 - February 2010
Amdocs August 2001 - February 2008
HP February 2001 - August 2001
Informix July 2000 - February 2001
Sybase May 1999 - July 2000
Skills
SQL, Web Applications, Perl, Performance Tuning, Java, Shell Scripting, Testing, Integration, Python, Databases, Oracle, Unix, Linux, System Administration, Quality Assurance, Data Warehousing, Software Development, Microsoft SQL Server
Education
Bharathidasan University 1985 — 1986
Master's degree, Physics and electronic, A
Bharathidasan University 1983 — 1986
Gilbert Hospital October 2008 - January 2012
Matrix Absence Management March 2007 - October 2008
Skills
Healthcare, Health Insurance, Workers Compensation, Nursing, Managed Care, Medical Terminology, Claim, Insurance, Medicare, Case Management, Utilization Management, Medicaid, Customer Service, Disease Management, Outlook, Benefits Administration, Microsoft Office, Employee Relations, Microsoft Excel, Microsoft Word
Education
Arizona State University 1987 — 1989
Bachelor of Science (BS), Registered Nursing/Registered Nurse
Florida Institute of Technology
Master of Business Administration (M.B.A.)
PMC-Sierra August 2015 - Present
Fortinet 2015 - 2015
Matrix Absence Management April 2014 - November 2014
Flextronics March 2010 - November 2013
Flextronics April 2009 - April 2010
Philips Lumileds Lighting Company, LLC July 2008 - January 2009
Philips Lumileds Lighting Company, LLC 2003 - May 2008
Lumileds Lighting March 2001 - 2003
Hewlett-Packard OptoElectronics Division, Components Group Human Resource Dept May 1998 - February 2001
Hewlett-Packard OptoElectronics Division, Components Group 1996 - 1998
Skills
Program Management, Employee Benefits, HRIS, Human Resources, Employee Relations, Performance Management, Process Improvement, New Hire Orientations, Onboarding, COBRA, Benefits Administration, Employee Engagement, HR Policies, FMLA, Personnel Management, Customer Service, Training, Policy
Education
Notre Dame de Namur University
Bachelor of Arts (B.A.), Music, Piano Performance
St Pauls Elementary/High
Matrix Absence Management May 2008 - Present
Matrix Absence Management May 2008 - February 2010
JPMorgan Chase April 2007 - May 2008
Fremont Investment & Loan September 2003 - March 2007
Education
Fordham University
Matrix Absence Management March 2010 - Present
MTH Mortgage, a partnership of imortgage and Meritage Homes October 2006 - April 2008
Home American Mortgage March 2003 - October 2006
Home American Mortgage May 1998 - March 2003
US Home Mortgage January 1994 - September 1997
Skills
Loans, Mortgage Lending, Finance, Financial Modeling, Customer Service, Management
Education
Arizona State University 1988 — 2003
Bachelor of Science (BS), Sociology
Qualcomm April 2013 - Present
Matrix Absence Management February 2012 - April 2013
Overstock.com April 2011 - January 2012
Ford Motor Company August 2010 - April 2011
EGEN Solutions, Inc. January 2010 - April 2011
Quick Solutions April 2010 - August 2010
Illinois Institute of Technology November 2008 - January 2010
Portal Technologies Ltd May 2006 - July 2008
Nucsoft Ltd July 2004 - July 2008
Skills
Spring, Hibernate, Java, JQuery, Agile, Mockito, Maven, Eclipse, RAD, Oracle, Oracle SQL, PL/SQL, JSP, Servlets, JUnit, Ajax, JPA, EJB, Ant, SOAP, REST, JBoss Application Server, Tomcat, Ehcache, SQL, Hudson, Atlassian JIRA, Confluence, jQuery, Agile Methodologies, Microsoft SQL Server, XML, JavaScript, Software Development, Java Enterprise Edition, Web Applications, Shell Scripting, Struts, JMS, OOP, JDBC, J2EE Application..., Unit Testing, Spring Framework
Education
Illinois Institute of Technology 2008 — 2010
Masters of Science, Computer Science
University of Mumbai 2000 — 2004
B.E., Computer Engineering
Matrix Absence Management December 2010 - Present
The Arizona Republic November 2008 - April 2010
Kwaks foreign language institute August 2007 - August 2008
Antelope Valley Press 2005 - 2007
Environews Newsletter 1999 - 2001
Education
Arizona State University 2001 — 2003
Bachelor's, journalism
Matrix Absence Management December 2008 - Present
Medicis Pharmaceutical Corp April 1999 - May 2007
Medicis 1999 - 2007
Skills
Benefits Administration, Employee Relations, FMLA, Employee Benefits, 401k, Job Analysis, Onboarding, Human Resources, Deferred Compensation, Applicant Tracking..., HRIS, Project Management, Outlook, Succession Planning, College Recruiting, Training, Compensation
Education
Arizona State University 1996 — 1998
Bachelor of Science, Family Resources & Human Development
IUPUI
Matrix Absence Management November 2012 - Present
Standard Insurance Company June 2011 - November 2012
eStores Group Inc. 2007 - 2008
C&D Technologies 2006 - 2006
Scintera Networks 2002 - 2003
Mindfinders 2000 - 2001
Skills
Process Improvement, Program Management, Recruiting, Performance Management, Talent Acquisition, Technical Recruiting, Management, Leave of Absence..., Short Term Disability...
Education
Portland State University 2009 — 2010
Certificate, Project Management
George Fox University 2007 — 2008
Nationwide Childrens Hospital June 2015 - Present
Mount Carmel Health System October 2014 - Present
Mount Carmel Health System August 2011 - May 2014
Matrix Absence Management June 2010 - June 2011
COPE Community Services January 2010 - June 2010
Shepherd Junior High School September 2007 - December 2007
Banner Desert Children's Hospital February 2006 - December 2007
Mark-Taylor Residential May 2005 - September 2005
The East Valley Tribune January 2003 - August 2003
Skills
Social Media, Outlook, Employee Benefits, Customer Service, Team Building, Microsoft Office, Microsoft Word, PowerPoint, Employee Relations, Microsoft Excel, Research, Account Management, Healthcare, Administration, Event Planning, Microsoft Access, Clerical Duties, Cactus, Hospitals, Cpr Certified, Case Managment, Facebook, Healthcare Management, Leadership, HIPAA, Nursing, EMR, Program Development
Education
Chamberlain College of Nursing 2014 — 2016
Bachelor of Science (B.S.), Nursing
University of Arizona 2008 — 2009
Bachelor of Science (B.S.), Family Studies and Human Development
Mesa Community College 2003 — 2009
Associate's degree
Skyline High School
Matrix Absence Management October 2008 - Present
Matrix Absence Management January 2008 - Present
FedEx Freight, Inc January 2000 - January 2008
Viking Freight Inc January 1999 - January 2000
Viking Freight, Inc January 1996 - January 1999
Skills
Employee Benefits, HRIS, Human Resources, FMLA, Training, Workers Compensation, Management, Insurance, Customer Service, Access, Claim, Program Management, Time Management, Open Enrollment, Benefits Administration, COBRA, PeopleSoft, Employee Relations, Hiring, New Hire Orientations
Education
San Jose State University 2003 — 2004
HR Generalist, Human Resources Development
Mission College
General Education; Business Management
Valley of the Sun Roofing, LLC 2009 - 2010
NPL Construction Company June 2004 - February 2006
Matrix Absence Management December 2002 - June 2004
Jeri-Co Construction Company June 1996 - August 2002
Skills
Microsoft Office, Project Management, Veterinary Medicine, Public Speaking, Budgets, Pets, Process Scheduler, Customer Service, Contract Management, Microsoft Excel, Veterinary, Surgery
Education
Glendale Community College 1990 — 1994
Completed Coursework for Transfer to ASU, Graphic Art and Design
Arlington High School
Kaplan College
AOS, Veterinary Technology
Standard Insurance Company December 2006 - Present
Matrix Absence Management December 2002 - December 2006
Education
Manhattan College 1997 — 2001
BS Business Administration, CIS; International Business
Matrix Absence Management March 2012 - Present
Axispoint, Inc. June 2011 - March 2012
Mass Eye and Ear 2007 - 2011
Harbor Health Services Inc. November 2003 - July 2007
Autism Services Association July 2002 - October 2003
Skills
Recruiting, Hiring, Employee Relations, Payroll, Microsoft Office, Organizational..., Personnel Management, Interviews, Policy, Human Resources, Advertising, Deferred Compensation, Management
Education
Suffolk University 2007 — 2010
Masters Public Administration, Public Administration
Marist College 1997 — 2002
Bachelor of Arts, Psychology
Matrix Absence Management July 2011 - Present
Xcel Energy October 2010 - May 2011
Verizon January 2003 - December 2009
The Cooper Institute September 2001 - December 2002
Skills
Employee Benefits, PeopleSoft, FMLA, Payroll, Training, HR Policies, Interviews, Software Documentation, Program Management, Analysis, Management, System Administration, Administration, Time Management, Human Resources, Customer Service, Policy, Process Improvement
Education
St. Cloud State University 1999 — 2001
Exercise Science
Minnesota State University, Moorhead 1997 — 1999
BS, Physical Education
Minnesota State University, Moorhead 1991 — 1996
BA, Biology
Reliance Standard December 2013 - Present
Matrix Absence Management October 2006 - December 2013
Almstead Tree and Shrub Care Co. November 2003 - October 2006
Relationship1 September 2000 - November 2003
Skills
Open Enrollment, Benefits Administration, Employee Benefits, Workers Compensation, HRIS, Employee Relations, Kronos, Performance Management, Applicant Tracking..., FMLA, State Leave Laws, Company Leave analysis, HR Policies, Disability Insurance, Human Resources, Deferred Compensation, New Hire Orientations, Training, Employee Handbooks, Personnel Management, Leave of Absence, Leadership Development, Employee Training, Resume Writing, Call Centers, Insurance, Outlook, Staffing Services, Customer Service, Coaching, COBRA
Education
Southern New Hampshire University 2014 — 2015
Master of Business Administration (MBA), Project Management
Mercy College 2005 — 2007
MS, organizational leadership
Pace University - Lubin School of Business 2001 — 2005
BS, Human Resources
Mercy College
MSHR, Human Resources Management
Matrix Absence Management
Skills
Customer Service, Insurance, Microsoft Excel, Training, Process Improvement, Employee Benefits, Outlook, Health Insurance
Education
Park University
Bachelor of Science (B.S.), Management/Computer Information Systems
MED-TEK December 2011 - Present
K. A. Williams & Associates October 2011 - Present
The Action Not Words Project, Incorporated January 2011 - January 2012
StrataCare August 2010 - October 2011
Crawford & Company February 2004 - July 2010
ESIS June 2002 - January 2004
K. A. Williams & Associates May 2000 - June 2002
Matrix Absence Management October 1998 - May 2000
Presidium Inc. June 1996 - October 1998
American All Risk Loss Administrators (AARLA) June 1995 - June 1996
Skills
Workers Compensation, Insurance, Claim, Claims Management, Managed Care, Property & Casualty..., Strategic Planning, Risk Management, New Business Development, Commercial Insurance, Account Management, Employee Benefits, Liability, Casualty, General Insurance, Team Building, Executive Management, Process Improvement, Marketing Strategy, Disability Insurance, Management, Contract Negotiation, Sales Management, Vendor Management, Marketing, Business Development, Analysis, Business Strategy, Consulting, Sales Operations, Healthcare, Healthcare Management, Product Development, Leadership, Medicare, Strategy, Litigation Management, Salesforce.com, Brokers, Sales, Health Insurance, Product Marketing, Mergers & Acquisitions, Casualty Insurance
Education
California State University-San Bernardino 1983 — 1987
BS, Economics
Cartus June 2015 - Present
Cartus April 2014 - Present
The Standard Insurance Company of New York August 2013 - April 2014
Matrix Absence Management November 2009 - August 2013
Prudential Relocation June 2004 - February 2009
Prudential Relocation 2004 - February 2009
Pepsi Bottling Group June 2004 - September 2008
Pepsi Bottling Group 2004 - 2008
American International Relocation Solutions (AIReS) November 2003 - June 2004
Cendant Mobility 1994 - 1999
Skills
Paralegal, Corporate Relocation, Employee Benefits, Policy, Management, Budgets, Real Estate, Team Building
Education
Westchester Community College 2009 — 2010
Certification, Paralegal Studies
Mercy College 1975 — 1980
BS, Bisuness Administration / Education
Matrix Absence Management September 2003 - Present
Skills
Employee Benefits, Insurance
Education
Pace University 1993 — 1995
BBA, Business
Matrix Absence Management April 2008 - October 2008
GENEX Services, Inc. March 2007 - March 2008
GENEX Services, Inc. June 2004 - March 2007
Pamela Thomas Jones PC August 2001 - May 2004
Education
Phoenix College 1987 — 1989
Business Administration
Glendale Community College 1982 — 1984
Business Administration
Pendleton Woolen Mills May 2015 - Present
Belcan TechServices November 2014 - May 2015
Multnomah County December 2013 - October 2014
Activate Staffing, LLC October 2013 - December 2013
Matrix Absence Management June 2011 - August 2013
All About People December 2010 - June 2011
Kaiser Permanente through KD Staffing August 2010 - September 2010
Kaiser Permanente through KD Staffing March 2010 - September 2010
Washington State University August 2008 - May 2009
Washington State University May 2008 - August 2008
Skills
Interviews, Nonprofits, Temporary Placement, Student Affairs, Leadership Development, Community Outreach, Event Planning, Process Improvement, Employee Training, Microsoft Word, QuickBooks, PowerPoint, HRIS, College Recruiting, Payroll, Management, Outlook, Access, Customer Service, Employee Engagement, Screening, Screening Resumes, HR Policies, Administrative..., Hiring, Workforce Planning, Deferred Compensation, Benefits Negotiation, Contract Recruitment, Training, Coaching, Time Management, Resume Writing, Career Development, Employee Benefits, Recruiting, Human Resources, Applicant Tracking..., New Hire Orientations, Employee Relations, Onboarding, Benefits Administration, Taleo, Conflict Resolution, FMLA, Talent Acquisition, Performance Management, Succession Planning, Sourcing, Leadership
Education
Clark College 2014 — 2014
Certification of Completion, Medical Terminology
Washington State University Vancouver 2007 — 2009
Bachelor of Arts (B.A.), Human Resources Management/Personnel Administration, General
Clark College 2005 — 2007
Associate of Arts (A.A.), Transferable to Washington State University Vancouver, 3.2
Clark College 2001 — 2003
Associate of Arts and Sciences (AAS), Supervisory Management
Clark College 1991 — 2003
A.A.S, 2003Business Administration
Choice Hotels International November 2014 - Present
Matrix Absence Management November 2010 - November 2014
Cox Communications November 1995 - August 2009
US Charge, a Division of US Credit Systems Inc. October 1991 - August 1994
US Army February 1987 - May 1991
Skills
Telecommunications, Call Centers, Account Management, Sales, VoIP, Customer Service, Customer Experience, Troubleshooting, Broadband, Technical Support, Team Leadership, HTML scripting, Microsoft Office, Coaching, Employee Training, Intranet, Workforce Management, Queue Management, Customer Escalation..., Call Routing, Customer Retention, Process Improvement, Customer Satisfaction
Education
Community College of the US Air Force 1987 — 1989
Certification, Electrical/Electronics Maintenance and Repair Technology
OAS - Optimum Applied Systems Inc. / VMA - Vantage Manufacturing & Assembly August 2010 - December 2012
Matrix Absence Management December 2006 - August 2010
Verizon June 2000 - November 2005
Bell Atlantic / NYNEX March 1978 - May 2000
Skills
Human Resources, Performance Management, Deferred Compensation, Process Improvement, Project Management, Training, Customer Service, Team Building, Change Management, Strategic Planning, Leadership Development, Negotiation, Microsoft Office, Microsoft Excel, Employee Relations, Vendor Management, Recruiting, Sourcing
Education
Fordham University 1993 — 1995
MS, HR Mgmt & Adult Education
College of Mount Saint Vincent 1974 — 1978
BA, English
Apex Refrigeration Services, Inc. November 2011 - June 2013
Superior Foods February 2008 - October 2008
CRC Health Group October 2007 - December 2007
Dominican Hospital October 2005 - July 2006
Physicians Medical Group of Santa Cruz February 2004 - January 2005
Walmart December 2002 - May 2003
Sierra Health Services August 2001 - October 2001
Matrix Absence Management May 2001 - August 2001
Cambridge Integrated Services June 2000 - February 2001
Western Medical Associates March 1997 - May 2000
Skills
Microsoft Office, Data Entry, Customer Service, Accounts Receivable, Inventory Control, Quickbooks, Peachtree, Phones, Spreadsheets, Accounting, Medical Billing, Billing, Internet, Written Skills, Fax, Copy, Cashiering, Scanners, Food Service, Mail, Supplies, Inventory Reconciliation, ICD-9, CPT, Medical Terminolgy, Workers Compensation, FMLA, LOA
Education
Cabrillo College 1994 — 2010
Associates, Accounting
Kimpton Hotels, Cypress Hotel, Park Place Restaurant June 2010 - Present
California Pizza Kitchen September 2007 - May 2010
DJ Shadow- Reconstruction Productions September 2008 - December 2008
Matrix Absence Management June 2002 - August 2003
Skills
Ceramic Sculpture, Jewelry Design, Handmade Jewelry, Fashion Jewelry, Jewelry, Ceramic, Kilns, Market Research, Social Media Marketing, Email Marketing, Product Marketing, Marketing Management, Administrative..., Office Administration, Bartending, Serving Others
Education
Dominican University of California 2006 — 2010
Business, Marketing
United Healthcare March 2013 - Present
U-haul February 2013 - March 2013
Matrix Absence Management March 2010 - May 2012
TriWest Healthcare Alliance September 2008 - March 2010
John C. Lincoln Health Network December 2002 - December 2006
Skills
PeopleSoft, Data Entry, Healthcare, Outlook, Customer Service, Microsoft Excel, Payroll, Microsoft Word, Microsoft Office, Employee Relations, Administrative..., Fax, Spreadsheets, Medical Terminology, Performance Management, Call Centers, EMR, Managed Care, Medical Records, Time Management, Invoicing, Office Management, Hospitals, Telephone Skills, FMLA, HRIS, Accounts Payable, Policy, Coaching, Medicaid, Benefits Administration, Medicare, PowerPoint
Education
Arizona State University 1998 — 2001
BS, Economics
Glendale Community College 1988 — 1998
Cortez High 1984 — 1987
Reliance Standard December 2013 - Present
Matrix Absence Management October 2001 - Present
Meadow Glen Manor January 1996 - May 2001
Skills
Outlook, Customer Relations, Word, Problem Solving, Excel, Customer Service, Microsoft Office, PowerPoint, Microsoft Word, Employee Relations, Human Resources, Recruiting, Account Management, Insurance, Employee Benefits
Education
De Anza College 1998 — 2000
Associate's degree, Business Administration
St. Cabrini Home, Inc April 2010 - February 2011
Matrix Absence Management September 2008 - April 2009
Gilman & Ciocia, Inc September 2004 - June 2006
Hipotronics, Inc March 2003 - September 2004
Skills
HRIS, Human Resources, Benefits Administration, Employee Benefits, New Hire Orientations, FMLA, ADP Payroll
Education
Marist College 2004 — 2004
Certificate, Human Resources Management-SHRM
The College of Westchester
A.O.S. degree, Administrative Secretary
University of California, Merced July 2013 - Present
UCSF 2009 - June 2013
Matrix Absence Management November 2000 - August 2001
Skills
Qualitative Research, Global Health, Public Health, Writing, Research, Statistics, Data Analysis, SPSS, Grant Writing, Program Evaluation, Higher Education, Human Rights
Education
Stanford University
Ph.D., Sociology
Harvard University
M.T.S., Harvard Divinity School
Santa Clara University
B.A. & B.S., Mathematics and Religious Studies
Group Health Cooperative August 2010 - October 2014
Matrix Absence Management June 2006 - April 2010
Managed Benefits Resources (MBR Group) January 2000 - June 2006
Professional Dynamics 1994 - 1999
Johnston&Culberson 1986 - 1994
Skills
Human Resources, Claims Management, Workers Compensation, Claim, Disability Insurance, Team Building, Management, Project Management, Leadership Development, Managed Care, Program Management, Risk Assessment, Employee Benefits, Benefits Administration, Disability Management, Employee Training, Healthcare, Insurance
Education
George Fox University
B.A, Behavioral Science
Matrix Absence Management September 2007 - Present
SEIU Local 32BJ September 2006 - September 2007
F.Y.E June 2005 - September 2007
Skills
Claim, Insurance, Workers Compensation, Health Insurance, Disability Insurance, Underwriting, Employee Benefits, Benefits Administration, Open Enrollment, FMLA, PeopleSoft, Outlook
Education
CUNY Bronx Community College 2006 — 2010
Associate's degree, Accounting
Matrix Absence Management July 2010 - Present
Unum July 2001 - March 2010
Education
California State University Northridge
Bachelor's Degree, Criminology
College of the Canyons
GoDaddy August 2013 - Present
JPMorgan Chase April 2011 - August 2013
Matrix Absence Management November 2009 - April 2011
Honeywell Aerospace August 2006 - July 2009
Evanston Northwestern Healthcare (NorthShore Health System) June 1998 - July 2006
Skills
Performance Management, Human Resources, Employee Relations, Recruiting, Applicant Tracking..., Benefits Administration, Employee Benefits, Deferred Compensation, Employee Engagement, Onboarding, Personnel Management, Succession Planning, Talent Acquisition, Talent Management, Workforce Planning
Education
Chicago State University
Bachelor of Science (B.S.), Business Administration and Management, General
Matrix Absence Management December 2012 - Present
TASQ Technology July 2008 - July 2011
Hertz 2004 - 2008
Education
California State University-Sacramento 1994 — 1997
BS, Accounting and Finance
Matrix Absence Management April 2008 - Present
Southwest Family Practice October 2005 - April 2008
Skills
Great People Skills, Phone Etiquette, Customer Service
Education
Glendale Community College 2007 — 2008
Nursing
Tolleson Union High School 2000 — 2004
General studies, Diploma
Matrix Absence Management September 2012 - Present
Matrix Absence Management December 2010 - September 2012
Enterprise Holdings Inc. September 2009 - November 2010
Skills
Customer Satisfaction, Profit, Customer Service, Operations Management, Inventory Management, Training, Hiring, Interviews, Microsoft Excel, Outlook, Claims Management, Leadership, Insurance, Performance Management, Time Management
Education
Pace University-Pleasantville/Briarcliff Campus 2004 — 2006
BS, Criminal Justice
Reliance Standard August 2002 - Present
Matrix Absence Management 2002 - Present
Unum September 1981 - October 2000
Skills
Insurance, Disability Insurance, Human Resources, Employee Benefits, Claims Management, FMLA
Education
Pace University - Lubin School of Business
SUNY Oneonta
BA, English Language and Literature, General
Matrix Absence Management May 2012 - Present
Matrix Absence Management 2012 - Present
Tower Group Companies December 2008 - June 2011
Anchor Associates Group November 2005 - July 2007
Skills
Claim, Workers Compensation, Insurance, Underwriting, Claim Investigation, Subrogation, Claims Management, Health Insurance, Claims Resolution, Workers' Compensation..., Property Damage, Casualty, Legal Liability, Commercial Lines, Excess
Education
Mercy College 1977 — 1981
B.A., Business
Matrix Absence Management June 2010 - Present
ASU Foundation September 2008 - Present
Mervyns Inc September 2007 - September 2008
Campbell Development Inc February 2006 - January 2007
Education
Arizona State University
Bachelor of Arts, History
Glendale Community College
Associates, Arts
University of Phoenix-Online(UOP)
Masters, Business Administration
The O'Neill Law Firm, LLC May 2013 - Present
Matrix Absence Management May 2010 - September 2012
Above & Beyond Hydroseed, Inc. November 2008 - February 2010
Clackamas County District Attorneys Office May 2001 - April 2008
Nez Perce County Prosecutors Office February 1999 - May 2001
Skills
Workers Compensation, Microsoft Office, Employee Benefits, Customer Service, Microsoft Excel, Outlook, Microsoft Word, Human Resources, Benefits Administration, PowerPoint, Data Entry, Coaching, Administrative..., Research, FMLA, Teamwork, Training, Spreadsheets, Workshop Facilitation, Policy, Organizational..., Office Management, File Management, Project Management, Negotiation, Workers' Compensation..., Fax, Public Speaking, Event Planning, Appointment Scheduling, Travel Planning, Travel Arrangements, Office Equipment..., Federal Grants..., Juvenile Court, Victim Services, Crime Prevention, Victims Of Crime, Court Appearances
Education
Lewis-Clark State College 1993 — 1998
Bachelor of Science, Justice Studies/Pre-Law
University of Idaho 1995 — 1996
Standard Insurance Company July 2002 - Present
Matrix Absence Management March 2000 - July 2002
Unum December 1997 - March 2000
Skills
Employee Benefits, Insurance, Health Insurance, Disability Insurance, Benefits Administration, FMLA, 401k, Deferred Compensation, Human Resources, COBRA, Employee Relations, HRIS, Defined Benefit, Onboarding, Performance Management, Pensions, Employee Engagement, ERISA, Retirement, PeopleSoft
Education
Nassau Community College
Associate of Science (AS), Human Biology
Matrix Absence Management August 2006 - Present
Somers Central School District November 2005 - June 2006
Carmel Central School District September 2005 - November 2005
Skills
Claims Management, Claim, Disability Insurance, Insurance, Employee Benefits, Health Insurance, Disabilities, Claims Resolution, Claims Handling, Life Insurance, Case Management
Education
Mercy College 2002 — 2005
Master's degree, School Psychology
The College of Saint Rose 1998 — 2002
Bachelor's Degree, Psychology
Matrix Absence Management July 2012 - Present
Skills
Disease Management, Disability Management, Patient Advocacy, Utilization Management, Case Managment, Case Management, Managed Care, Medicaid, Certified Case Manager, Utilization Review
Education
Mesa Community College 2010 — 2012
Santa Clara University 1999 — 2003
Bachelor of Applied Science (BASc), Psychology
Tri-State Employer Services November 2010 - Present
Matrix Absence Management June 2004 - June 2010
York Claims Service October 1996 - June 2004
Skills
Employee Relations, Workers Compensation, Workers' Compensation..., Human Resources, Recruiting, Talent Acquisition, Employee Benefits
Education
Brooklyn College
Matrix Absence Management October 2003 - Present
California Casualty Management Company November 1987 - October 2001
Skills
Workers Compensation, Insurance, Claims Management
Education
California State University-Sacramento 1980 — 1985
Bachelor of Arts (B.A.), Criminal Justice and Corrections
Matrix Absence Management May 2010 - Present
Matrix Absence Management February 2008 - March 2010
Foot Locker May 2006 - February 2008
Finish Line August 2004 - May 2006
Skills
Claim, Claims Management, Team Management, Sales, Retail Sales, Spanish-English, Management, Insurance, FMLA
Education
CUNY Bronx Community College 2003 — 2006
Associate's Degree, Liberal Arts and Sciences/Liberal Studies
LIU Brooklyn 2000 — 2001
Associate's Degree, Education
John F. Kennedy High School 1996 — 2000
High School Diploma
Matrix Absence Management November 2008 - Present
Blue Cross of California January 2006 - January 2008
BTR. Inc January 2002 - January 2006
Tony Hoffman Productions January 1999 - January 2002
Breath-Asure January 1998 - January 1999
Skills
FMLA, Short Term Disability, MS Office, PACS, Disabilities, Microsoft Office, Policy
Education
Cal State University Channel Islands 2001 — 2006
Bachelor of Science, Business Management
Moorpark College 1996 — 1999
Associate of Arts (A.A.), General Studies
Metro North Railroad 2015 - Present
STANDARD INSURANCE June 2013 - February 2015
Matrix Absence Management September 2008 - July 2014
Vassar Brothers Medical Center June 2006 - July 2008
Empire Medicare Services March 2003 - June 2006
Skills
Short Term Disability, Family Medical Leave Act, Microsoft Office, Medical Billing and..., Employee Benefits, Human Resources, FMLA, Policy
Education
Mercy College 2005 — 2005
Master's degree, Organizational Leadership
Baruch College 1990 — 1995
Bachelor of Business Administration (BBA), Human Services, General
Matrix Absence Management October 2012 - Present
Disability RMS April 2007 - July 2012
Northeast Bank June 2006 - December 2006
M & T Bank December 2003 - October 2005
Landmark Direct Corporation September 2000 - September 2001
Skills
Insurance, Training, Management, Customer Service, Loans, Credit, Finance, Investments, New Business Development, Disability Insurance, Retail Banking, Policy, Claim, Email Marketing, E-commerce
Education
Babson College 1993 — 1997
Bachelor of Arts, Communications
The Millbrook School
Matrix Absence Management February 2011 - February 2013
Bank of America April 2008 - July 2009
Skills
Claim, Insurance, Health Insurance, Claims Management, Underwriting, Workers Compensation, Employee Benefits, Disability Insurance, Process Improvement, Claim Investigation, PeopleSoft, Risk Management, Managed Care, Benefits Administration, Life Insurance
Education
Northern Arizona University 2010 — 2013
Bachelor of Science (BS), Business Administration and Management, General
Liberty Mutual Insurance May 2015 - Present
Matrix Absence Management September 2013 - April 2015
Matrix Absence Management August 2010 - September 2013
Skills
Claim, Claims Management, Customer Relations, Liability, Commercial Insurance, Disability Insurance, Employee Benefits
Education
Arizona State University 2008 — 2010
Bachelor of Science (BS), Management
Davita HealthCare Partners March 2014 - Present
Matrix Absence Management January 2009 - March 2014
Discover Financial Services December 2007 - December 2008
Skills
Management, Microsoft Excel, Research, PowerPoint, Sales, Training, Photoshop
Education
Northern Arizona University 1980 — 1982
Administrative Assistant and Secretarial Science, General
New York Life Insurance Company November 2013 - Present
The Standard January 2007 - November 2013
Matrix Absence Management December 2003 - December 2006
Skills
Employee Benefits, Benefits Administration, 401k, HRIS, Deferred Compensation, Defined Benefit, Disability Insurance, Onboarding, Employee Relations, Performance Management, Human Resources, Insurance, FMLA, COBRA, Pensions, Employee Engagement, ERISA, Health Insurance, Retirement, PeopleSoft, Policy
Education
Pace University-Pleasantville/Briarcliff Campus 1997 — 2001
Bachelor of Business Administration (BBA), Business Administration and Management, General
Matrix Absence Management January 2011 - Present
Skills
Health Insurance, Medicare, Medical Terminology, Healthcare, Nursing, Medical Records, Medicaid, Claim, Hospitals, Customer Service
Education
Carrington College-Phoenix 2013 — 2014
Medical Assistant - graduated 04/11/14, Medical/Clinical Assistant, A
Matrix Absence Management Claims SupervisorMatrix Absence ManagementFebruary 2014 - Present
Education
California State University-Sacramento 1996 — 1999
Bachelor of Science (BS), Insurance
On Angel's Wings April 2013 - Present
Aztec Group March 2012 - June 2012
Matrix Absence Management July 2008 - June 2011
Education
Paradise Valley Community College 2013 — 2019
Registered Nursing/Registered Nurse
International Institute of America 2003 — 2003
CNA, Medical/Clinical Assistant
Alpha Fund May 2011 - Present
CorVel Corporation June 2008 - May 2011
Matrix Absence Management June 2003 - June 2008
Education
California State University-Chico 1988 — 1992
Bachelor of Science (B.S.), Business Administration and Management, General