Mattersight Corporation
Industry: Company
DescriptionMattersight Corporation, formerly known as eLoyalty, is a publicly traded company that provides SaaS-based enterprise behavioral analytics software. Its software focuses on customer-employee interaction and behavior. The company is headquartered in Chicago, Illinois and was founded in 1994. CEO: Kelly D. Conway (May 1999–) Headquarters: Chicago, IL Chief people officer: Melissa Moore Parent organization: NICE Systems Inc. Subsidiaries: eLoyalty Corp (Australia) Pty. Ltd, SVPs: Doug Brown (Software Development), Melissa Moore
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Mattersight Corporation Employees
Mattersight Corporation March 2015 - Present
Red Lobster 2009 - Present
Mattersight Corporation October 2014 - January 2015
TGI Fridays December 2003 - October 2010
North Dakota State University Alumni Center November 2008 - August 2009
Starbucks April 2007 - August 2009
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Social Media, Time Management, Event Planning, Leadership, Organization Skills
Education
North Dakota State University 2005 — 2009
Bachelor's degree, Hospitality Administration/Management
Mattersight Corporation June 2014 - Present
CB&I (Chicago Bridge & Iron Company N.V.) June 2010 - June 2014
Volpe, The National Transportation Systems Center January 2009 - August 2009
Barr & Barr, Inc. May 2007 - August 2008
Skills
Engineering, Construction, Project Control, Structural Engineering, SAP2000, Microsoft Office, Primavera P6, AutoCAD, Civil Engineering, Structural Analysis, Microsoft Project, JDE One World, Concrete, RISA
Education
Northwestern University 2013 — 2015
Master's Degree, Engineering Management
Tufts University 2006 — 2010
Bachelor of Science, Civil Engineering
Punchkick Interactive Inc. January 2014 - Present
Mattersight Corporation September 2012 - September 2013
Mattersight Corporation September 2011 - September 2012
Northwestern University January 2010 - September 2010
Intelligent Office June 2007 - September 2009
Skills
Data Analysis, Project Management, Public Speaking, Microsoft Excel, Analytics, User Experience, User Research, Microsoft Office, SQL, Social Media, Editing, Training, SaaS, Performance Management, Microstrategy, Web Design, Market Research, Branding Research, Mobile Marketing, Mobile Product..., Mobile Applications
Education
Northwestern University 2007 — 2011
BA, Cognitive Science, Linguistics
Danish Institute for Study Abroad 2009 — 2009
Boulder High School 2003 — 2007
Avant October 2014 - Present
Mattersight Corporation July 2013 - October 2014
Groupon June 2012 - August 2012
Merrill Lynch January 2012 - March 2012
Staples April 2007 - December 2011
Skills
SQL, PostgreSQL, Microsoft Excel, Problem Solving, Sales, Finance, Time Management, LookML
Education
Northwestern University 2009 — 2013
Bachelor of Arts and Science, Mathematics
Pine View High School 2003 — 2009
RealEC Technologies December 2014 - Present
Black Knight Financial Services December 2014 - Present
Wells Fargo Home Mortgage February 2013 - August 2014
Mattersight Corporation July 2010 - February 2013
Knowledge by Design January 2008 - July 2010
Jackson National Life 2008 - 2009
SourceLoop September 2006 - December 2007
Mindbox October 2005 - September 2006
Liberty Mutual February 2004 - October 2005
Computer Sciences Corporation January 1996 - June 2002
Skills
Aion, Artificial Intelligence, Automation, Agile Methodologies, Business Intelligence, Continuous Delivery, Data Modeling, Expert Systems, Neural Networks, VBA, Visual Basic, Oracle, Software Development, OOP, HTML, Business Rules, Enterprise Architecture, Jenkins, JIRA, Continuous Integration, SAS, SQL, VB.NET, Database Administration, XML, Test Automation, Knowledge Engineering, MapForce, Solution Architecture, ODBC, x86 Assembly, SQL Server, SSIS, REXX, BlazeDS, EIS, TestComplete, Tortoise SVN, PVCS, ISPF, DOS, Lotus Notes, Help Desk Management, IBM Assembler, API, PL/1, Prolog, Lisp, Gantt Project, Tableau
Education
Louisiana Tech University 1984 — 1988
Bachelor of Science
Caddo Magnet High School 1980 — 1984
Honors with Excellence
St. Marks
Mattersight Corporation August 2015 - Present
AMS Commercial Real Estate Solutions April 2013 - July 2015
SMP Marketing April 2012 - April 2013
SMP Marketing May 2006 - August 2010
Skills
Marketing, Sales, Social Media, Real Estate, Microsoft Office, Marketing Strategy, Social Networking, Commercial Real Estate, Bilingual Proficiency, Social Skills, Leadership, Corporate Finance, Commercial Real Estate..., CMBS, Crowdfunding, Real Estate Due..., Aquisition, Finance, Management, Time Management, Due Diligence, Investment Properties, Valuation, Spanish, Salesforce.com
Education
Texas A&M University 2008 — 2012
BS, Agribusiness/ Business Operations
Universidad Internacional Menéndez Pelayo 2011 — 2011
Study Abroad - Intern, International Marketing, 4.0
Mattersight Corporation April 2015 - Present
Visionetic July 2014 - March 2015
Harte-Hanks, Inc. December 2012 - July 2014
Nassau Community College November 2011 - August 2012
RadioShack June 2008 - March 2009
Skills
Microsoft Office, Java, HTML, Customer Service, Windows, C++, Active Directory, Microsoft Exchange, Cloud Computing, Scripting, Domain Management, Network Administration, Hardware, Technical Support, Troubleshooting
Education
Austin Community College 2008 — 2013
Associate of Science (A.S.), Computer Science
Bocoup December 2014 - Present
RetailMeNot, Inc. April 2014 - October 2014
RetailMeNot, Inc. April 2013 - April 2014
Mattersight Corporation June 2012 - March 2013
Mutual Mobile November 2011 - June 2012
HeadSpring May 2011 - August 2011
St. Edward's University December 2008 - May 2011
Borders September 2008 - February 2009
Skills
PHP, HTML5, CSS3, Java, JavaScript, Node.JS, Backbone js, OOP, HTML 5, AJAX, Node.js, jQuery, Web Applications, Web Development, CSS
Education
St. Edward's University 2007 — 2011
Bachelor of Science in Computer Science, Web Programming, Compiler Theory, Programming Theory
Mattersight Corporation September 2015 - Present
Austin IPLA 2009 - Present
Law Office of Jennifer Kuhn January 2009 - September 2015
Gray Cary 2001 - 2002
Heller Ehrman White & McAuliffe LLP 1999 - 2001
Howrey Simon 1998 - 1999
Federal Circuit 1997 - 1998
Court of Federal Claims 1996 - 1997
Mayer Brown June 1996 - August 1996
Mayer Brown June 1995 - August 1995
Skills
Trade Secrets, Start-ups, Medical Devices, Litigation, Intellectual Property, Commercial Litigation, Patents, Civil Litigation, Legal Writing, Patent Litigation, Licensing, Trademarks, Due Diligence, Patent Prosecution, Joint Ventures, Appeals, Competition Law, Legal Research, Courts, Copyright Law
Education
Cornell Law School 1993 — 1996
J.D., Law
Washington University in St. Louis 1991 — 1993
M.A., Philosophy
Lawrence University 1987 — 1991
1991, Philosophy
Mattersight Corporation December 2011 - Present
The Dutch Shop LLC September 2008 - December 2011
NCsoft March 2011 - November 2011
Cash Register Services, INC September 2009 - February 2011
Northern Michigan University January 2007 - May 2009
Skills
PHP, Perl, C++, Visual C++, Java, JavaScript, HTML5, CSS, Windows 7, CentOS, Linux, Perforce, Photoshop, Dreamweaver, Firefox, Android, SQL, AJAX, Visual C#, Microsoft Office, Web Development, Software Development, MySQL, C#, Microsoft SQL Server, Databases
Education
Northern Michigan University 2005 — 2009
Bachelor of the Arts Cum Laude, Computer Science
Matthius Claudius Gymnasium 2004 — 2005
Foreign Exchange
Northwood's Christian Academy 2000 — 2004
Diploma
Mattersight Corporation 2014 - Present
Skills
Research, Public Speaking, Training, Strategy, Performance Management, Team Leadership, Teaching, Program Management, Employee Training, Talent Management, Instructional Design, SaaS, PowerPoint, Human Resources, Salesforce.com, Analytics, Consulting, Project Management, Account Management, JIRA, Project Web Access, SharePoint
Education
University of Chicago
MA, Religion/Religious Studies
The University of Kansas
BA, English, Economics
Mattersight Corporation July 2015 - Present
Accenture August 2014 - June 2015
USAA June 2010 - July 2014
Northwestern State University December 2009 - May 2010
Old South Trading Post May 2009 - August 2009
NSU Physical Plant September 2005 - December 2008
Caddo Parish Courthouse May 2006 - August 2006
Skills
ETL, SQL, Data Warehousing, Oracle, Datastage, Unix, Microsoft SQL Server, Databases, Database Administration, Business Intelligence, DB2, Netezza, Linux, MySQL, Informatica, Access, HTML, Windows, Microsoft Office, Communication, Documentation, CSS, Programming, SharePoint, Operating Systems, SQL Server, Outlook, Word, Excel, PowerPoint, Web Development, Visual Basic, Graphics, Business Objects, Photoshop, .NET, Layout, Notepad, XML, Business Process, Administration, ASP.NET, Visual Studio, VB.NET, DataStage
Education
Northwestern State University 2005 — 2010
Bachelor’s Degree, Computer Information Systems
Oracle November 2013 - Present
Mattersight Corporation July 2011 - November 2013
Convergys May 2010 - July 2011
LiveOps February 2009 - May 2010
Genesys February 2000 - February 2009
SAP January 1998 - February 2000
McKesson Provider Technologies February 1994 - January 1998
Skills
Seek First to Understand, Solution Fit, Customer Service, Customer Satisfaction, Customer Experience, Contact Strategy, Call Center, SaaS, Enterprise Software, Workforce Management, Multi-channel Marketing, Speech Recognition, CTI, Hosting, Routing, SIP, Quality Management, Analytics, Account Management, Customer Retention, Cloud Computing, Start-ups, Managed Services, Business Intelligence, Product Strategy, Sales Management, Product Marketing, Performance Management, Segmentation, Predictive Analytics, IVR, Back Office, Desktop, SAP, Genesys, LiveOps, Mobile Technology, Thought Leadership, CRM, Strategy, Management, Leadership, Solution Selling, Unified Communications, Professional Services, Go-to-market Strategy, Call Centers, Strategic Partnerships, Product Management, Outsourcing
Education
Rockford University
BS, Psychology/Computer Science
Mattersight Corporation August 2015 - Present
Mattersight Corporation March 2015 - July 2015
Mattersight Corporation June 2014 - March 2015
Mattersight Corporation February 2012 - June 2014
Mattersight Corporation January 2005 - February 2012
eLoyalty Corporation March 2000 - January 2005
ABN AMRO June 1998 - March 2000
Skills
SaaS, Analytics, Enterprise Software, Professional Services, Go-to-market Strategy, Product Management, Cloud Computing, Start-ups, Strategic Partnerships, Product Marketing, Business Process..., Channel Partners, Business Intelligence, Strategy, Cross-functional Team..., Managed Services, P&L Management, Big Data, Business Strategy, Thought Leadership, Lead Generation, Business Development, Solution Selling, E-commerce, Customer Experience, Business Alliances, Program Management, Competitive Analysis, Demand Generation, Vendor Management, Salesforce.com, Consulting, Segmentation, IT Strategy, Outsourcing, Business Analytics, Sales Enablement, Business Analysis, Management Consulting, Mobile Devices, Unified Communications, Partner Management, Call Centers, Pre-sales, Sales Operations, Process Improvement, Sales Process, CRM, Management, Leadership
Education
Colby College 1995 — 1999
BA
Lake Forest High School 1991 — 1995
CSD October 2013 - Present
Mutual Mobile December 2012 - October 2013
Mattersight Corporation July 2010 - November 2012
ExponentHR February 2008 - December 2010
Capitol Valet May 2001 - June 2007
Firstsource.com January 2000 - December 2000
Skills
Software Quality..., Agile Methodologies, JIRA, Quality Assurance, Testing, SDLC, SQL, Scrum, Test Automation, Microsoft SQL Server, Silk Performer, Test Cases, Performance Testing, Manual Testing, Test Planning, Regression Testing, User Acceptance Testing, Android, Mobile Applications, Sprint Planning, Defect Tracking, perfor, Mobile Testing, QA Engineering, Team Leadership, iOS, Xcode, Mobile Devices, Confluence, Python, Selenium Webdriver, Automation Testing, Sikuli, Watir Webdriver, Capybara
Education
Texas State University-San Marcos 2004 — 2006
Bachelor of Arts (BA), Psychology
McDonald's Corporation April 2015 - Present
Mattersight Corporation May 2014 - April 2015
Mattersight Corporation September 2013 - May 2014
Discover Financial Services June 2012 - September 2013
Loyola Business law Clinic August 2011 - May 2012
Neal & Leroy, LLC May 2011 - October 2011
AlphaMetrix February 2010 - May 2011
Kathleen Zellner and Associates May 2010 - October 2010
Skills
Contract Negotiation, Contract Management, IT Procurement, Strategic Consulting, Compliance, Research Project..., Business Analysis, Legal Research, Sales, Business Strategy, Corporate Governance, Operational Due..., Small Business, New Business Development, Cloud Computing, Contractual Agreements, Business Relationship..., Internal Audit, Project Management, Risk Management, Nonprofits, Due Diligence, Commercial Litigation, Legal Writing, Research, Corporate Law, Analysis, Mergers & Acquisitions, Westlaw, Lexis, Legal Advice, Business Planning, Securities, Strategy, Document Review, Finance, Employment Law, Litigation, Intellectual Property, Private Equity, Licensing, Legal Assistance, Civil Litigation, Contract Law, Dispute Resolution, Financial Services, Hedge Funds, Legal Documents, Legal Issues, Litigation Support
Education
Loyola University Chicago School of Law 2009 — 2012
JD, Cum Laude
University of Iowa 2004 — 2008
Bachelor of Arts with honors, English
Loyola Academy
inContact January 2013 - Present
Mattersight Corporation August 2011 - January 2013
Salesforce.com July 2010 - August 2011
Aspect Software February 2008 - July 2010
Verint Systems - Witness Actionable Solutions June 2004 - 2008
Performix Technologies January 2002 - May 2004
Witness Systems January 1999 - December 2001
Davox January 1996 - December 1998
Nexus Integrated Services January 1990 - September 1995
Sytron Corporation January 1987 - January 1990
Skills
Call Center, Customer Experience, Workforce Management, SaaS, Solution Selling, Customer Satisfaction, Cloud Computing
Education
Massachusetts Maritime Academy 1976 — 1980
BSME, Engineering
Mattersight Corporation January 2015 - Present
Sears Holding Company February 2013 - January 2015
Freelance March 2012 - May 2012
Mailshell February 2007 - June 2011
Experian Decision Analytics February 2004 - February 2007
Skills
Account Management, SaaS, Manage client..., Customer Insight, SQL, R, Data Mining, Text Analytics, Net Promoter Score, Start-ups, Statistics, Voice of the Customer, Analytics, Software Project..., Product Management, Entrepreneurship, Business Analytics, Internet Security, Product Requirements, Unix Shell Scripting
Education
HEC Montréal 2011 — 2012
MBA, Entrepreneurship and Marketing
The University of Texas at Arlington 2000 — 2003
BS, Information Systems and Management Science
Mattersight Corporation November 2000 - Present
eLoyalty 2000 - 2011
Integrationware December 1999 - September 2000
Neoglyphics Media Corporation February 1997 - November 1999
Financial Coordinated Services May 1989 - September 1997
Skills
Calendaring, Coordinating Events, Priority Setting, Office Management, Travel Planning, Excel, Word, PowerPoint, Oracle, Microsoft Excel, Outlook, Software Documentation, Microsoft Word
Education
Robert Morris College 1982 — 1984
Apptix November 2014 - Present
Mattersight Corporation September 2012 - November 2014
Western Washington University September 2006 - June 2010
Skills
C#, Java, JavaScript, PHP, Visual Studio, ASP.NET MVC, Android Development, Python, C++/CLI, Perl, WPF, Web Interface Design, Silverlight, WinRT, Windows Phone..., Cryptography, Signal Processing, Natural Language..., Systems Administration, ZeroMQ, ASP.NET Web API, AngularJS, PowerShell, Multithreaded..., Windows Services, C++, F#, Single Page Applications, CSS, HTML
Education
Penn State University 2010 — 2012
M.P.S., Information Sciences
Western Washington University 2006 — 2009
B.A., Linguistics
Whatcom Community College 2004 — 2006
A.A.S., Japanese
Facebook November 2013 - Present
Mattersight Corporation September 2012 - November 2013
Mattersight Corporation July 2011 - September 2012
NorthShore University HealthSystem March 2011 - June 2011
CCO Healthcare Partners August 2010 - October 2010
Accenture September 2009 - December 2009
MD Anderson Cancer Center August 2007 - September 2008
Education
Northwestern University 2006 — 2011
Bachelor of Science (BS), Learning & Organizational Change
Textura Corporation July 2015 - Present
Mattersight Corporation August 2014 - June 2015
Freelancer July 2013 - July 2014
Drew University June 2012 - August 2012
Skills
Software Design, Project Management, Java, C, HTML, JavaScript, Microsoft Office, MySQL, Programming, Windows, Linux, CSS, Python, Wire Framing, Database Design, PhoneGap, jQuery, Django, Rapid Prototyping
Education
Drew University 2008 — 2014
Bachelor's Degree, Computer Science/Philosophy
Apptix February 2015 - Present
Mattersight Corporation September 2014 - February 2015
PATLive May 2013 - July 2014
RuffaloCODY February 2012 - August 2012
Skills
Programming, Android Development, C++, Java, Eclipse, OOP, Mac, Linux, Microsoft Office, Windows, C#, SQL, JavaSE, Creative Problem Solving, C++ Language, Photoshop, Visual Studio, Microsoft SQL Server, MySQL, Android SDK, Fruity Loops, Ableton Live, Creativity Skills, Creativity, Problem Solving, Problem Analysis, .NET, MongoDB, Node.js, Mysq, APIs
Education
Florida State University 2010 — 2013
Bachelor of Science, Computer Science
Broward Community College 2007 — 2010
Associate of Arts (A.A.), Marketing
Katten Muchin Rosenman LLP October 2013 - Present
Katten Muchin Rosenman LLP May 2012 - August 2012
Kaplan Higher Education May 2011 - August 2011
Mattersight Corporation July 2008 - August 2010
Northwestern University 2006 - 2008
Skills
Cross-functional Team..., Analytics, Strategy, Project Management, Program Management, Analysis, Business Strategy, Business Intelligence, Business Analysis, Business Process..., Management Consulting, Strategic Planning, CRM, Entrepreneurship, Mergers & Acquisitions
Education
Northwestern University School of Law 2010 — 2013
Doctor of Law (JD)
Northwestern University 2004 — 2008
Bachelor of Science, Social Policy
Mattersight Corporation July 2014 - Present
Mattersight Corporation May 2011 - Present
Mattersight Corporation June 2013 - July 2014
eLoyalty June 2004 - August 2011
Skills
Business Analysis, SaaS, Business Intelligence, Analytics, Analysis, Program Management, CRM, Business Process..., Vendor Management, Process Improvement, Integration, IT Strategy, Enterprise Software, Strategy, Cloud Computing
Education
Claremont McKenna College 2000 — 2004
Bachelor of Arts in Economics, Accounting
Mattersight Corporation April 2012 - Present
Mesaba Airlines September 2005 - March 2012
YMCA Twin Cities January 2005 - March 2006
University of Minnesota Medical Center, Fairview February 2005 - September 2005
Skills
Administration, Sabre, Airlines, Inventory Management, Troubleshooting, System Administration, Technical Support, Customer Service, Laptops, Team Building, Outlook, Active Directory, Process Improvement, VMware, Flights, Training, Management, Access, Help Desk Support, Printers, Operations Management, Software Documentation, Vendor Management, Program Management, Security
Education
Brown College 2003 — 2004
AAS, Networking and Information Technology
Mattersight Corporation January 2014 - Present
Accenture June 2012 - January 2014
Accenture September 2008 - June 2012
Skills
Employee Benefits, Deferred Compensation, Employee Relations, Human Resources, Program Management, Analysis, Project Management, CRM
Education
College of Saint Benedict 2002 — 2006
Bachelor's of Arts, Communication, General
College of Saint Benedict 2002 — 2006
Bachelor of Arts (B.A.), Communication, General
Mattersight Corporation August 2015 - Present
Docket Navigator May 2014 - June 2015
Abilene Christian University Online Marketing Team May 2013 - May 2014
Abilene Christian University Career Center March 2012 - December 2012
Brookhaven National Laboratory May 2012 - August 2012
Skills
HTML 5, CSS3, JavaScript, C++, MySQL, Corona SDK, jQuery UI, PHP, Photoshop, OS X, CSS
Education
Abilene Christian University 2011 — 2015
Bachelor of Science (BS), Information Technology
Mattersight Corporation February 2015 - Present
Mbira Technologies April 2014 - February 2015
Northwestern University September 2008 - May 2014
Northwestern University September 2010 - June 2013
Northwestern University January 2012 - September 2012
Northwestern University September 2009 - June 2010
Columbia University January 2007 - May 2008
Skills
Cognitive Science, Computational..., Experimental Design, Research, R, Statistical Data..., Statistics, MySQL, Natural Language..., Corpus Linguistics, Data Analysis, Machine Learning, Predictive Analytics, Large-scale Data..., Lexical Predictability, Lexicon, Data Mining, SQL, Microsoft SQL Server, Linguistics, Microsoft Excel, Microsoft Office, Phonetics, Project Management, Regression Models, Speech Perception, Speech Production, Eye Tracking, Speech, Praat, Sound, T-SQL, Public Speaking, Predictive Modeling
Education
Northwestern University 2011 — 2014
Doctor of Philosophy (Ph.D.), Linguistics
Northwestern University 2008 — 2011
Master's Degree, Linguistics
Columbia University in the City of New York 2005 — 2008
Bachelor's Degree, Neuroscience and Behavior, Summa cum laude
University of Houston-Clear Lake August 2014 - Present
South University April 2014 - August 2014
Hewlett-Packard Financial Services February 2013 - August 2014
Mattersight Corporation February 2011 - February 2013
Nickelfish IDM October 2010 - February 2011
Makatto June 2008 - August 2010
New Jersey Institute of Technology, Electrical and Computer Engineering Department September 2001 - August 2006
Education
New Jersey Institute of Technology 2001 — 2008
PhD, Electrical Engineer
New Jersey Institute of Technology 2000 — 2001
MS, Electrical Engineer
New Jersey Institute of Technology 1998 — 2000
MS, Computer and Information Science
New Jersey Institute of Technology 1994 — 1998
BS, Electrical Engineer
Huron Consulting Group November 2014 - Present
Mattersight Corporation October 2013 - November 2014
Mattersight Corporation September 2012 - November 2014
WUSTL August 2011 - May 2012
Washington University School of Medicine October 2010 - 2012
Congressman Russ Carnahan's St. Louis District Office August 2011 - December 2011
Student Technology and Research Support April 2010 - May 2011
Abercrombie June 2009 - January 2010
Skills
PowerPoint, Customer Service, Research, Public Speaking, Teamwork, Data Analysis, Microsoft Office, Microsoft Word, Microsoft Excel, Healthcare, Access, Photoshop, Cpr Certified, Windows, Outlook, Social Media, Management
Education
Washington University in St. Louis 2008 — 2012
Bachelor of Arts (BA), Biology, Political Science: American & Comparative Politics
IMSA 2005 — 2008
North Central College
Levy Restaurants March 2015 - Present
Mattersight Corporation April 2013 - March 2015
Healthcare Service Corporation (Blue Cross Blue Shield of IL, TX, OK, NM) April 2012 - April 2013
Mortons Restaurant Group, Inc. August 2004 - April 2012
Illinois Tool Works, Inc September 2001 - August 2004
Grant Thornton LLP September 1999 - September 2001
Skills
Internal Audit, Forensic Accounting, Operational Risk..., Financial Analysis, Compliance, Sarbanes-Oxley Act, Auditing, Internal Controls, COSO, Management, Corporate Governance, Finance, Sarbanes-Oxley, GAAP, US GAAP, Accounting, Financial Reporting, Financial Accounting, Budgets
Education
Kansai University
Center for International Business Education and Research Award Recipient, International Business and Relations
University of Illinois at Urbana-Champaign
Bachelor of Science, Accounting
Coyote Logistics May 2013 - Present
Coyote Logistics March 2012 - Present
Mattersight Corporation July 2011 - March 2012
eLoyalty Corporation July 2008 - July 2011
Scott Balice Strategies December 2007 - June 2008
Skills
Data Analysis, Analytics, Business Analysis, Microsoft Office, SQL, Analysis, PowerPoint, Behavioral Analytics, Program Management, Microsoft Excel, CRM, Business Intelligence, Project Management, Salesforce.com, Process Improvement, SQL Server Report..., Data Mining
Education
Lake Forest College 2004 — 2008
Economics, Literature
Groton School 2001 — 2004
Mattersight Corporation May 2014 - Present
Best Buy August 2011 - Present
Best Buy April 2002 - August 2011
Skills
Master MECP..., ASE A6 Certification, Retail, Inventory Management, Customer Service, Microsoft Office, Merchandising, Store Management, Customer Satisfaction, Consumer Electronics, Computer Hardware, Software Installation
Education
Minneapolis Community and Technical College 2012 — 2014
Software Development
Brown College 2010 — 2011
Networking
Anoka Ramsey Community College 2010 — 2010
Biomedical Technologist, Medical Devices
Inver Hills Community College 2005 — 2010
Associates Degree
Dunwoody College of Technology 2003 — 2005
Electronics Technology Diploma, AC and DC theory and applications
ValueWise Corporation August 2014 - Present
Mattersight Corporation January 2011 - January 2014
PlaCor, Inc. September 2007 - January 2011
Blue Shield California 2008 - 2009
UnitedHealth Group August 2000 - April 2007
United Healthcare 2000 - 2007
eLoyalty 1997 - 2000
Technology Solutions Company 1997 - 1999
Arthur Andersen 1993 - 1997
Citicorp 1986 - 1991
Skills
Business Strategy, Business Intelligence, Operations Management, Sales Management, Process Improvement, Business Process..., Analytics, SaaS, Start-ups, Enterprise Software, Budgets, Management Consulting, Business Development, Strategic Planning, Strategy, Business Analysis, Sales, CRM, Direct Sales, Vendor Management
Education
Stanford University
BA, History
University of Illinois at Urbana-Champaign
Master of Business Administration (MBA)
University of Illinois at Urbana-Champaign - College of Business
MBA
Kirkland & Ellis LLP May 2015 - July 2015
The Hon. E. Clifton Knowles, Magistrate Judge, U.S. District Court, Middle District of Tennessee May 2014 - July 2014
VISANOW April 2013 - July 2013
Mattersight Corporation July 2012 - March 2013
Big Ten Network September 2011 - June 2012
Pro Football Weekly January 2011 - March 2011
WGN Radio May 2010 - July 2010
Pro Football Weekly June 2009 - July 2009
Vienna Senators and Clark Griffith Baseball League June 2008 - July 2008
Skills
Social Media, Storytelling, Video, Editorial, Sports, Breaking News, Analysis, Feature Articles, Analytics, Sports Writing, Producing, Microsoft Office, Research, Data Analysis, Microsoft Excel, PowerPoint, Social Media Marketing, Public Speaking, Public Relations, Marketing, Writing, Social Networking
Education
Vanderbilt University Law School 2013 — 2016
Doctor of Law (JD)
Northwestern University 2007 — 2011
BSJ, Journalism, Economics
Thomas Jefferson High School
St. Jude Medical April 2015 - Present
St. Jude Medical February 2014 - April 2015
Prime Therapeutics September 2013 - January 2014
Mattersight Corporation October 2011 - June 2013
Mattersight November 2008 - October 2011
Valley Dental Arts September 2004 - November 2008
Skills
Vendor Management, Troubleshooting, System Administration, Security, Visio, Microsoft Office, Windows 7, SharePoint, Physical Security, Office Administration, Customer Satisfaction, Data Entry, Information Security, Identity Management, Graphic Design, Data Analysis, Remote Desktop, rightfax, Remedy Ticketing System, CTIOS, Citrix, Adobe Acrobat, Articulate Suite, Adobe Presenter, Adobe Creative Suite, OneNote, PKI
Education
Globe University-Woodbury 2001 — 2004
Associate of Arts and Sciences (A.A.S.), Multimedia Computer Graphics
Huron Consulting Group December 2014 - Present
Huron Consulting Group February 2013 - Present
Newell Rubbermaid September 2012 - February 2013
Total Quality Logistics July 2011 - April 2012
Mattersight Corporation July 2009 - March 2011
West Monroe Partners June 2008 - December 2008
Johnson Electric June 2007 - August 2007
Philip Morris International May 2006 - August 2006
Skills
Logistics Management, Recruiting, Process Improvement, SAP, Leadership, Management, Operations Management, Training, Strategic Planning, Analysis, Forecasting, Visio, Sales, Human Resources, Budgets, Customer Service, Negotiation, Transportation, Project Management
Education
Purdue University 2004 — 2008
B.S., Management
Purdue University - Krannert School of Management 2004 — 2008
Bachelor of Science, Management, International Business
City University of Hong Kong
Goods For Grades March 2014 - Present
Mattersight Corporation April 2013 - Present
Mattersight Corporation (formerly eLoyalty) October 2011 - March 2013
eLoyalty July 2010 - September 2011
Newport News Shipbuilding, A Division of Huntington Ingalls Industries (formerly Northrop Grumman) May 2009 - August 2009
Huntington Ingalls Industries, Inc-Gulf Coast (formerly Northrop Grumman Shipbuilding) May 2008 - July 2008
Nicor Gas May 2007 - August 2007
Skills
Analysis, Testing, Troubleshooting, Data Analysis, Quality Assurance, Microsoft Office, Social Entrepreneurship, SaaS, Release Management, Program Management, Project Management, Education, Customer Satisfaction, JIRA, Social Enterprise, Problem Solving, Cross-functional...
Education
Northwestern University - Kellogg School of Management 2015 — 2018
Master of Business Administration (M.B.A.)
University of Illinois at Urbana-Champaign 2006 — 2010
BS
Jagiellonian University 2007 — 2007
N/A
Benet Academy 2002 — 2006
St. Patrick Catholic School 1993 — 2002
Babson College July 2015 - Present
Babson College January 2013 - July 2015
Stern + Associates November 2011 - November 2012
Stern + Associates February 2011 - November 2011
Mattersight Corporation April 2010 - September 2010
Mattersight Corporation July 2008 - April 2010
Northwestern University International Office June 2007 - June 2008
Skills
Social Media, Marketing, Public Speaking, Research, Digital Strategy, Analytics, Strategy, Leadership, Management, Social Media Marketing, Consulting, Marketing Communications
Education
Babson College - Franklin W. Olin Graduate School of Business 2015 — 2018
Master of Business Administration (MBA)
Northwestern University 2004 — 2008
BA, Psychology, French
Mattersight Corporation July 2015 - Present
NetSuite October 2014 - July 2015
IBM February 2012 - October 2014
IBM February 2014 - May 2014
Emptoris Inc October 2010 - January 2012
Emptoris Inc January 2007 - March 2010
Emptoris Inc October 2004 - December 2006
SmithBucklin Corporation October 2000 - October 2004
DiamondCluster International October 1999 - October 2000
Accenture January 1998 - October 1999
Skills
Enterprise Software, SaaS, Solution Selling, Strategy, Go-to-market Strategy, Strategic Partnerships, Supply Chain Management, Risk Management, Sales, Procurement, Telecommunications, Business Development, Cloud Computing, Business Alliances, Salesforce.com, Analytics, Product Management, Program Management, Vendor Management, SCRM, Start-ups, Business Intelligence, Business Process..., Consulting, Productivity Improvement, Product Marketing, Sales Enablement, Demand Generation, Competitive Analysis, NetSuite, Direct Sales, CRM, Cost Reduction, Risk Mitigation, Business Case..., Supply Chain Risk..., Management, Professional Services, E-commerce, Sales Operations, Business Analysis, Integration
Education
Northwestern University-Kellogg 2001 — 2003
MBA, Marketing; Management & Strategy; International Business
University of Illinois, Urbana-Champaign 1993 — 1997
BS, Mechanical Engineering
Odoo December 2014 - Present
Two Roads Software LLC February 2014 - November 2014
Galp Energia September 2013 - November 2013
BOLD International July 2013 - August 2013
Kaplan Test Prep and Admissions August 2012 - December 2012
Freelance April 2011 - May 2012
Mattersight Corporation July 2008 - April 2010
Progressive Insurance May 2007 - August 2007
Skills
Salesforce.com, SaaS, Market Research, Business Strategy, Marketing Strategy, Sales Prospecting, IT Strategy, Analysis, Data Analysis, Microsoft Office, Change Management, Strategic Planning, Microsoft Excel, SAS, HTML, SQL, Statistics, Econometric Modeling, Research, SPSS, Strategy, Leadership, Analytics, Competitive Analysis, PowerPoint, Business Analysis, Sales, Sales Process, Writing, Regression Testing, Testing, Agile Methodologies, Agile Testing, CRM, Sales Management, Business Development, Start-ups, WordPress
Education
The Lisbon MBA International - Católica Nova MIT Sloan 2013 — 2013
Master of Business Administration (MBA)
Massachusetts Institute of Technology - Sloan School of Management 2013 — 2013
Executive MBA Immersion Program
2004 — 2008
Bachelor of Arts (B.A.), Economics
Liberty High School 2000 — 2004
Mattersight Corporation July 2015 - Present
ShopperTrak December 2013 - June 2015
ShopperTrak May 2012 - December 2013
Northwestern University June 2011 - May 2012
University of Minnesota's Children, Youth & Family Consortium (CYFC) October 2010 - June 2011
Skills
Data Analysis, Time Management, Big Data, Business Strategy, Microsoft Office, Client Relations, Event Planning, Customer Service, Microsoft Excel, Research, Nonprofits, Problem Solving, General Awesomeness, Business Insights, Public Speaking, Recruiting, Community Outreach, Inventory Management, Leadership, Management, Training, CRM
Education
The University of Chicago Booth School of Business 2015 — 2018
Master of Business Administration (M.B.A.)
University of Minnesota-Twin Cities
BA, Political Science, History
Mattersight Corporation September 2015 - Present
Paige Talent Agency July 2014 - Present
Lily's Talent Agency March 2014 - Present
National Association of Charter School Authorizers - NACSA November 2014 - September 2015
Engineered Glass Products September 2014 - November 2014
Project:VISION, Inc. August 2013 - July 2014
Coalition for a Better Chinese American Community September 2012 - June 2013
DePaul University June 2012 - March 2013
Chinese American Service League June 2012 - September 2012
World Relief June 2011 - August 2011
Skills
Community Outreach, Nonprofits, Event Planning, Public Speaking, Fundraising, Social Media, Research, Facebook, Marketing, Social Networking, Constant Contact, Social Media Marketing, PowerPoint, Microsoft Excel, Higher Education, Leadership, InDesign, Non-profits, Fashion, Styling, Grant Writing, Creative Writing, Data Analysis, Editing, Blogging, Volunteer Management, Public Relations, Program Development, Volunteering, Community Development, Spanish, Press Releases, Public Policy, Beauty Industry, Microsoft Access, Microsoft Office, Tutoring, SPSS, Community Organizing
Education
DePaul University 2013 — 2015
Masters of Science, Leadership and Policy Studies
DePaul University 2010 — 2013
International Studies and Public Relations, Minors in Global Asian Studies, Chinese Studies and Chinese Language Studies, 3.8
PNC November 2014 - May 2015
PNC November 2013 - November 2014
Mattersight Corporation September 2012 - August 2013
Washington University in St. Louis- Department of Psychology August 2010 - July 2011
Skills
Consumer Behavior, SPSS, Marketing Research, Qualitative Research, Market Research, Quantitative Research, Psychology, Consumer Behaviour, Microsoft Excel, Research, Social Media, Data Analysis, Analytics
Education
Georgetown University 2015 — 2017
McDonough School of Business, Master of Business Administration (MBA)
Washington University in St. Louis 2008 — 2012
BA, Psychology, Marketing
Mattersight Corporation January 2015 - Present
Front End Software Engineer Consultant April 2014 - December 2014
Quick Solutions May 2012 - March 2014
Primatech inc. June 2011 - May 2012
The Ohio State University 2010 - 2011
Advanced Call Center Technologies 2009 - 2009
Skills
C#, Java, XML, ETL, XPath, Databases, Microsoft SQL Server, SaaS, SOA, Business Intelligence, SSIS, EIB, T-SQL, Database Development, PL/SQL, SDLC, Agile Methodologies, Enterprise Architecture, Data Mining, Data Management
Education
The Ohio State University 2009 — 2011
Master's Degree, Computer Science
East Tennessee State University 2005 — 2009
B.S., Computer Science
BlueCat July 2015 - Present
Seven Stones Leadership January 2013 - Present
PlumChoice September 2013 - July 2015
Comverse March 2012 - February 2013
Mattersight Corporation February 2011 - March 2012
Aylus Networks January 2009 - January 2011
SpeechCycle, Inc. February 2008 - November 2008
Comverse (CMVT) November 2003 - February 2008
Gryphon Networks 2002 - 2003
SpeechWorks (SPWX, SSFT) 1998 - 2002
Skills
CRM, Business Development, Sales Management, Mobile Applications, Product Management, Start-ups, Telecommunications, Strategy, Channel, New Business Development, Team Management, Management, Strategic Planning, SaaS, Team Building, Leadership, Marketing Strategy, Sales Process, Managed Services, P&L Management, Solution Selling, Sales Compensation, Contract Negotiation, Salesforce.com, Cloud Computing, Distribution Strategies, Marketing, Wireless, Sales, Go-to-market Strategy, Executive Management, Enterprise Software, Selling, Direct Sales, Mobile Devices, Professional Services, VAS, Strategic Partnerships, Business Strategy, Analytics, Pre-sales, Business Alliances, Product Marketing, VoIP, Networking, Project Management, Channel Partners, Mobile Technology, Change Management, Unified Communications
Education
University of Rochester - William E. Simon Graduate School of Business Administration 1988 — 1992
MBA
Rochester Institute of Technology 1982 — 1987
BS
Watertown High
Mattersight Corporation (formerly eLoyalty Corporation) October 2010 - Present
Mattersight Corporation September 2009 - September 2010
Discover Financial Services June 2008 - September 2008
First State Bank June 2007 - July 2007
Skills
Analytics, Data Analysis, CRM, Call Centers, Project Management, Business Intelligence, Product Management, SaaS, Business Analysis, Software Design, Strategy, Enterprise Software, Business Process...
Education
Northwestern University 2005 — 2009
Bachelor of Arts, Economics, Psychology
Mattersight Corporation August 2015 - Present
CBIG Consulting June 2014 - August 2015
DePauw University August 2010 - May 2014
Public Safety Solutions, LLC July 2012 - August 2012
Skills
C++, Java, Python, HTML, OS X, HTML 5, Hadoop, Apache Pig, PowerPoint, Data Analysis, Microsoft SQL Server, SQL, Scala, Cyber-security, Microsoft Applications, Oracle SQL Developer, ETL Tools, hive, Informatica, Business Intelligence, PL/SQL
Education
DePauw University 2010 — 2014
Bachelor of Arts (B.A.), Computer Science
Plano West Senior High School 2006 — 2010
Bachelor of Arts (B.A.), Computer Science
Mattersight Corporation January 2015 - Present
Mattersight Corporation June 2012 - Present
SAY Media February 2010 - June 2012
Mid-American Elevator Co., Inc August 2007 - January 2010
Lee Greenwich January 2007 - 2010
Private Family 2005 - 2010
Coldwell Banker Burnet January 1999 - January 2003
Skills
Event Management, Microsoft Office, Promotions, Research, Event Planning, Social Media, Marketing, Facebook, Social Networking, Advertising, Email Marketing, Salesforce.com, Online Advertising, Marketing Communications, Digital Marketing, Mac, Team Leadership, Data Entry, Administrative..., Digital Media
Education
North Park University 2003 — 2007
Bachelor of Arts Degree, Communication Arts with Media Studies focus
Mattersight Corporation November 2012 - Present
SurePayroll October 2007 - November 2012
Ubiquity Brands January 2006 - October 2007
Romaine, Inc. December 2003 - January 2006
MicroAccess, Inc. August 2000 - November 2003
Skills
Forecasting, Budgets, Strategic Planning, Business Strategy, Mergers, Competitive Analysis, Financial Analysis, Financial Reporting, Process Improvement, Analysis, Business Process..., Management, Microsoft Excel, Business Analysis, Accounts Payable, Financial Modeling, Project Management, Strategic Financial..., Leadership, SAP, Finance, Accounts Receivable
Education
Indiana University - Kelley School of Business 1998 — 2000
MBA
University of Notre Dame 1989 — 1993
BBA, Marketing and English
Mattersight Corporation May 2013 - Present
MarketLauncher, Inc. August 2010 - May 2013
MarketLauncher, Inc. December 2005 - July 2010
Skills
Market Research, Business Development, Marketing Research, Account Management, Email Marketing, Lead Generation, Process Improvement, Management, Marketing Strategy, Cross-functional Team..., Product Management
Education
Saint Mary's College
MHC Software July 2015 - Present
Mattersight Corporation May 2014 - July 2015
Xcel Energy Center October 2005 - April 2015
Lerner Publishing Group January 2014 - May 2014
Wells Fargo March 2006 - January 2014
US Bank December 2004 - March 2006
Skills
Relationship Management, Process Improvement, Visio, .NET, Visual Basic, Microsoft SQL Server, Supervising, VBA, Microsoft Office, Data Analysis, Database Design, SharePoint, SQL, SSIS, Databases, Requirements Gathering, SDLC, VB.NET, Crystal Reports, ASP.NET, Visual Studio, C#, Software Development, TFS, Banking, Business Intelligence, Relational Databases, T-SQL, ETL, Business Analysis, SSRS
Education
Bemidji State University 1999 — 2001
BS, Computer Info Systems
Mesabi Range College 1997 — 1999
A.A., Liberal Arts
Mattersight Corporation January 2015 - Present
Fiscal Assistance, Inc September 2014 - December 2014
Friends Across Seas Organization (FASO) January 2013 - December 2014
Bombardier Transportation June 2014 - August 2014
Viva Nicaragua May 2013 - June 2013
Chicago Blower Corporation May 2012 - August 2012
Skills
Statistics, Microsoft Office, Nuclear Physics, Differential Equations, Mathematics, Mathematical Analysis, Applied Mathematics, LabVIEW, Problem Solving, Analytics, Physics
Education
University of Wisconsin-Madison 2012 — 2014
Bachelor’s Degree, Applied Mathematics and Physics, Senior
Indiana University Bloomington 2010 — 2012
Bachelor's degree, Math, Physics, Business
Geneva Community High School 2006 — 2010
Mattersight Corporation July 2014 - Present
Edelman September 2012 - July 2014
Edelman May 2011 - August 2012
Fifth Third Bank June 2010 - May 2011
The Education Abroad Network January 2010 - May 2010
DSS Sweeping Service August 2009 - May 2010
Riverside Local Schools June 2009 - August 2009
LOGOS Communications, Inc. January 2009 - February 2009
MCPc June 2008 - August 2008
NeTeam June 2007 - August 2007
Skills
SharePoint, Microsoft Excel, Access, PowerPoint, Microsoft Office, Data Analysis, Business Analysis, Business Intelligence, Tableau, SQL, Microsoft Word, Software Documentation, Management, Databases
Education
University of Dayton 2006 — 2010
Bachelors, Management Information Systems
Queensland University of Technology 2009 — 2009
Study Abroad Certificate
Clarity Solution Group August 2015 - Present
Clarity Solution Group November 2014 - August 2015
Clarity Solution Group March 2014 - November 2014
Clarity Solution Group February 2013 - March 2014
Allstate September 2012 - February 2013
Mattersight Corporation July 2011 - October 2012
Hiyoshi Maru Restaurant February 2009 - August 2009
Skills
Japanese, Social Media, Data Analysis, Tableau, QlikView Development, QlikView, Microstrategy, MicroStrategy Reporting, Dashboard Builder, Mobile Applications, R, Teradata Aster, Teradata, Predictive Modeling, Modeling, Informatica, MR SQL, SQL, Microsoft SQL Server, Oracle SQL Developer, Japanese Language..., Japanese to English..., Microsoft Excel, Business Analytics, Python, Business Objects, Healthcare Analytics, Analytics, Analysis, Data Warehousing, Strategy, Leadership, Requirements Analysis, Business Intelligence, SDLC, Business Analysis
Education
University of Wisconsin-Madison 2006 — 2011
Bachelors, Japanese and Economics
Keio University
Mattersight Corporation October 2014 - Present
Mattersight Corporation October 2013 - October 2014
Mattersight Corporation September 2012 - October 2013
Design for America July 2011 - June 2012
Skills
User-centered Design, Ethnography, Photoshop, Illustrator, Solidworks, Unigraphics, CAD, CAM, Data Analysis, Rapid Prototyping
Education
Northwestern University 2008 — 2012
Bachelor of Science, Manufacturing and Design Engineering; Psychology minor
University of Melbourne 2010 — 2010
GE Energy Management May 2014 - Present
Mattersight Corporation May 2013 - May 2014
GE Energy Management November 2010 - May 2013
Performance Food Group February 2009 - August 2010
The Sports Authority February 2008 - February 2009
Morley Company September 2006 - January 2008
Pleznac Law Offices March 2005 - April 2005
Education
Michigan State University - The Eli Broad College of Business 2015 — 2017
Master of Business Administration (MBA)
Western Michigan University - Haworth College of Business 2002 — 2006
BA, Finance
Mattersight Corporation April 2014 - Present
The Dutch Shop LLC July 2007 - Present
906 Technologies July 2012 - January 2014
CIGNA September 2012 - November 2012
Northern Michigan University - Telecom Department August 2009 - August 2011
CDI IT Solutions May 2009 - August 2009
Intel Corporation May 2009 - August 2009
Skills
MySQL, PHP, Troubleshooting, Wireless Networking, Java, Software Development, JavaScript, Python, Security, C#, C++, VMware ESX, WiFi, Scrum, Microsoft SQL Server, Agile, Android Development, iOS development, Network Administration, DevOps, Subversion, Databases
Education
Northern Michigan University 2006 — 2011
Bachelor of Science, Network Computing
Northwood's Christian Academy
Diploma
Mattersight Corporation March 2011 - Present
Skills
Analytics, Business Process..., SaaS, Business Intelligence, CRM, Business Analysis, Enterprise Software, Management Consulting, Strategy, IT Strategy, Cloud Computing, Vendor Management, SDLC, Program Management, Project Management, Product Management, Integration, Agile Methodologies, Cross-functional Team..., Process Improvement
Education
Indiana University - Kelley School of Business 2001 — 2006
Bachelor of Science (BS), Real Estate Finance, Operations Management
Indiana University Bloomington 2001 — 2006
BA, International Studies
Detroit Country Day School 1997 — 2001
Peapod October 2013 - Present
Mattersight Corporation August 2011 - October 2013
Primerica April 2010 - August 2010
Emory University Hospital May 2007 - August 2007
Skills
R, SPSS, Predictive Modeling, Informix, T-SQL, Data Analysis, Microsoft Excel, Analytics, Statistical Modeling, Project Management, Text Analytics, Crystal Reports, Business Objects, Visual Sciences, Behavioral Analytics, Software Testing
Education
The University of Georgia 2007 — 2011
B.B.A., Economics
Envestnet, Inc March 2015 - Present
Roosevelt University January 2015 - Present
Mattersight Corporation October 2012 - July 2014
Joliet Junior College January 2014 - May 2014
Mattersight Corporation September 2011 - October 2012
Roosevelt University January 2011 - May 2011
PNC Financial Services Group April 2010 - September 2010
Follett Higher Education Group May 2007 - May 2009
Skills
Data Analysis, Economics, Analytics, Econometrics, Microsoft Office, Analysis, Research, Management, Training, Statistics, SAS, SQL, SPSS, SaaS, Business Analysis, Software Quality...
Education
Roosevelt University 2009 — 2011
Master's Degree, Economics, 3.83/4.00
University of Illinois at Urbana-Champaign 2005 — 2009
Bachelor's Degree, Economics, Business, and Communication, 3.03/4.00
Victor J Andrew High School 2001 — 2005
High School
Morningstar September 2014 - Present
Morningstar Associates September 2013 - July 2014
Mattersight Corporation 2012 - 2013
Mattersight Corporation 2010 - 2012
Mattersight Corporation 2008 - 2010
Mattersight Corporation 2007 - 2008
Skills
Business Process..., Project Management, Program Management, SaaS, Analytics, Management Consulting, IT Strategy, Business Analytics, Enterprise Software, Predictive Analytics, Strategy, Talent Management, Team Management
Education
Kellogg School of Management 2011 — 2014
MBA
Northwestern University 2003 — 2007
BA, Psychology and Communication Studies
Mattersight Corporation September 2007 - Present
Winston & Strawn LLP January 2001 - August 2007
Gardner Carton & Douglas March 2000 - January 2001
Gordon & Glickson LLC 1997 - 1999
Skills
Joint Ventures, Commercial Litigation, Intellectual Property, Corporate Law, Corporate Governance, Board Governance, IT contract negotiation, Contract Negotiation, Data Privacy, Business-minded, Public Company..., Licensing, Legal Writing, Mergers & Acquisitions, Litigation, Management, Strategy, Employment Law, Legal Compliance, Trademarks, Copyright Law, Litigation Management, Information Technology, Privacy Law, Software Licensing
Education
Cornell Law School 1993 — 1996
JD
University of Iowa 1989 — 1992
BA, History, Psychology
Federal Reserve Bank of Chicago August 2014 - Present
Mattersight Corporation April 2014 - August 2014
Enablon April 2011 - April 2014
Towers Watson December 2010 - April 2011
Accenture January 2008 - December 2010
CS STARS September 2006 - December 2007
Skills
Software Documentation, Testing, Business Process, Requirements Analysis, Business Analysis, Quality Assurance, Project Management, SDLC, Software Implementation, Software Project..., SQL, Business Intelligence, Consulting, Agile Project Management, Microsoft SQL Server, MS Project, Data Analysis, Requirements Gathering, PMO, Oracle, Pre-sales, CRM, User Acceptance Testing, Training, Leadership, Integration, Business Process..., Software Development, Business Requirements, Scrum, Agile Methodologies, SaaS, Enterprise Architecture, Business Process Design, Project Portfolio..., Access, Change Management, Program Management, Vendor Management, Management, Enterprise Software, Databases, SharePoint, Visio, PMP, Systems Analysis, Data Warehousing, Solution Architecture, IT Strategy, Cloud Computing
Education
Governors State University
MS, Computer Science, 4.0/4.0
Governors State University
BS, Computer Science
Marian Catholic
Robert Half Finance & Accounting August 2015 - Present
iHeartMedia October 2014 - May 2015
Mattersight Corporation February 2013 - July 2014
Razorfish 2010 - 2011
Wells Fargo 2009 - 2010
Gap Inc. 2005 - 2008
Skills
Financial Analysis, Financial Modeling, Forecasting, Essbase, Finance, Budgets, Financial Reporting, Pricing, Strategic Financial..., Financial Forecasting, Accounting, Income Statement, Mergers, Internal Controls, Hyperion Enterprise, Corporate Finance, Variance Analysis
Education
Indiana University Bloomington 2002 — 2006
Bachelor's, Finance
Vienna University of Economics and Business Administration 2005 — 2005
Certificate in International Economics & Trade
St Viator HS
Mattersight Corporation 2015 - Present
Macy's August 2013 - December 2014
Cardinal Path January 2013 - May 2013
Human Capital Research Corporation May 2012 - December 2012
Skills
Predictive Analytics, Data Analysis, Statistics, Analytics, Statistical Modeling, SPSS, SAS, Data Mining, Quantitative Research, Predictive Modeling, R, Data Modeling, Marketing Analytics, SAS programming, Machine Learning, Digital Marketing, Python, SQL, Tableau, NumPy, Market Research, Analysis
Education
Northwestern University 2012 — 2013
MS, Predictive Analytics
Mattersight Corporation May 2015 - Present
Marillac St. Vincent Family Services October 2014 - January 2015
Exelon May 2014 - September 2014
Apogee Enterprises, Inc. September 2013 - February 2014
Integrys Energy Group February 2013 - April 2013
United Airlines 2011 - 2012
ZS Associates April 2011 - August 2011
Aspect Sofware - Quilogy January 2009 - May 2010
TekSystems June 2008 - August 2008
Heartland Alliance 2008 - 2008
Skills
Asset Managment, Technical Support, Disaster Recovery, Lotus Notes, Leadership, Asset Management, Hardware, Help Desk Support, Networking, Project Management, Software Installation, System Administration, Testing, Time Management, Troubleshooting, Vendor Management, Windows, Windows 7, Customer Service
Education
East-West University 2004 — 2009
University of Illinois at Urbana-Champaign 1992 — 1994
Steinmetz Academic Centre 1988 — 1992
Penske Automotive Group May 2015 - Present
RouteOne December 2013 - April 2015
Mattersight Corporation October 2013 - December 2013
Mattersight Corporation 2012 - October 2013
Ativio, LLC December 2011 - April 2012
Cayman Chemical May 2011 - April 2012
University of Michigan Triathlon May 2010 - April 2012
Capio Group 2010 - 2011
Purdue University Athletic Department May 2009 - May 2010
Skills
Marketing Strategy, Data Analysis, Product Development, Management, Team Leadership, Marketing, Sales, Coaching, Analysis, Training, Microsoft Excel, Business Analysis, Market Research, PowerPoint, Public Speaking, Microsoft Office, Big Data, Leadership, Project Management, Microsoft Word, Research, Process Improvement, CRM, Program Management, Business Process..., Strategy, Business Intelligence, Analytics, Vendor Management, SDLC, Event Planning, Requirements Analysis, SQL, Integration, Customer Service, Business Strategy, Visio, Cross-functional Team..., IT Strategy, Strategic Planning, Business Process, Software Project..., Business Development, Management Consulting, HTML, Consulting, Social Networking, Social Media
Education
University of Michigan 2010 — 2012
BA, Economics
Purdue University 2008 — 2010
BS, Management Libert Arts with pre-business emphasis
PeakSpan Capital September 2014 - Present
Investor Growth Capital January 2014 - Present
BillFloat December 2012 - Present
Mattersight Corporation December 2011 - Present
Aternity October 2011 - Present
WhiteHat Security May 2011 - Present
RSi September 2010 - Present
ClairMail May 2010 - Present
Tangoe July 2008 - Present
Investor Growth Capital July 2007 - December 2013
Skills
SaaS, Analytics, Venture Capital, E-commerce, Cloud Computing, Competitive Analysis, Customer Experience, Entrepreneurship, Business Strategy, Product Management, Strategic Planning, Marketing Strategy, Strategic Sales, New Business Development
Education
Boston College - Wallace E. Carroll Graduate School of Management 1996 — 2000
BS, Finance and Strategic Operations and Management
Mattersight Corporation April 2015 - Present
Lodasi Enterprises October 2002 - Present
Mattersight Corporation April 2013 - April 2015
The JAY Group November 2009 - April 2013
Hub Group, Inc. November 2007 - December 2008
Hub Group, Inc. June 2006 - November 2007
Skills
Business Intelligence, Business Analysis, Analysis, SQL, Business Objects, Access, Data Analysis, Data Mining, Financial Analysis, Data Modeling, Data Warehousing, Microsoft Excel, Microsoft SQL Server, Business Strategy, Financial Modeling, Strategy, Project Planning, SDLC, Databases, ETL, SSIS, Microstrategy, Business Intelligence..., JIRA, Confluence, Analytics, Process Improvement, Business Process..., Competitive Analysis, Database Design, Statistical Software, Overlays
Education
Indiana University - Kelley School of Business 2002 — 2006
Bachelors in Science, Business - Finance
Indiana University Bloomington 2002 — 2006
BS, Business - Finance
Accenture September 2013 - Present
Mattersight Corporation October 2011 - October 2012
Packing House Wine Merchants January 2010 - June 2011
PEL Inc. May 2010 - August 2010
Performance Industries May 2009 - August 2009
Performance Industries January 2005 - January 2008
Skills
Analytics, Software Quality..., Market Research, Marketing Strategy, Customer Service, Software Implementation, Product Innovation, Critical Thinking, Process Development, Creative Problem Solving, Team Leadership, Regression Testing, SDLC, Project Management, Systems Development..., Software Project..., Product Development, SaaS, Strategy, Analysis, Microsoft Office, Microsoft Excel, Consulting, Business Analysis
Education
Pomona College 2007 — 2011
BA, Economics and Psychology
The University of Edinburgh 2009 — 2009
Business/Managerial Economics
Barrington High School
Mattersight Corporation July 2015 - Present
AudienceScience June 2014 - June 2015
FreeMonee Network, Inc. February 2013 - May 2014
VisualIQ February 2011 - January 2013
SeeSaw Networks January 2008 - December 2010
eLoyalty Corporation June 2006 - January 2008
Siebel Systems April 2003 - June 2006
Participate Systems April 2002 - March 2003
Inforte Corp April 1997 - March 2002
Paradigm Research, Inc June 1994 - April 1997
Skills
CRM, Sales Process, Management, Professional Services, Enterprise Software, Sales, Leadership, Marketing, Pre-sales, Advertising, Consulting, Strategic Partnerships, Sales Management, New Business Development, Solution Selling, Account Management, Sales Operations, Analytics, SaaS, Selling, Integration, Salesforce.com, Business Strategy, Business Development, E-commerce, Lead Generation, Cloud Computing, Start-ups, Management Consulting, Team Leadership
Education
The University of Chicago - Booth School of Business 1993 — 1995
MBA, Finance, Marketing
University of Wisconsin-Madison 1984 — 1989
BSIE, Industrial Engineering
Mattersight Corporation July 2014 - Present
Mattersight Corporation April 2014 - June 2014
Mattersight Corporation December 2012 - April 2014
McKinsey & Company June 2012 - October 2012
Mattersight Corporation (formerly eLoyalty) March 2011 - June 2012
eLoyalty March 2009 - March 2011
eLoyalty July 2008 - March 2009
HSBC June 2007 - August 2007
Bain & Company August 2004 - August 2006
KemperSports Management April 2003 - August 2004
Skills
Management Consulting, Analytics, Strategy, Competitive Analysis, Business Strategy, Strategic Planning, CRM, Analysis, Marketing, Management, Business Process, Sales, Budgets, Consulting, Leadership, Business Process...
Education
The University of Chicago Booth School of Business 2006 — 2008
MBA, Finance and General Management
Northwestern University 1999 — 2003
BS, Economics and Communications
Best Buy August 2013 - Present
Mattersight Corporation May 2011 - August 2013
Mattersight Corporation March 2008 - May 2011
GMAC-ResCap May 2002 - March 2008
Wizard Information Systems (UK) April 1997 - February 2002
Open Systems, Inc. 1996 - 1997
MTX International, Inc. 1991 - 1996
Skills
Microsoft SQL Server, Enterprise Architecture, Security, IT Strategy, Disaster Recovery, Integration, SharePoint, Active Directory, Virtualization, Enterprise Software, Cloud Computing, Servers, SQL, Server Architecture, VMware, IT Management, Architectures, Business Intelligence, Vendor Management, Architecture, Managing IT..., Data Warehousing, System Administration, ITIL, Data Center, SDLC, SOA, Software Engineering, Databases, Unix, Web Development, Web Architecture, ASP, HTML, JavaScript
Education
The University of North Dakota 1986 — 1988
B.S., Computer Science, Math
Minot State University - Bottineau 1984 — 1986
A.S., Computer Science, Math
Mattersight Corporation June 2011 - Present
eLoyalty July 2004 - June 2011
Interelate 2000 - 2004
Interelate/eLoyalty 2000 - 2004
Skills
SQL, Business Process..., CRM, Unix, Analytics, Business Intelligence, Integration, Oracle, Change Management, Database Design, Enterprise Architecture, Data Analysis, Project Management, Process Improvement, Data Center, IT Strategy, XML, SharePoint, Data Modeling, Software Development, SSIS, Business Analysis, Data Integration, ETL, Databases, Managed Services, Team Leadership, Skill Assessment
Education
The University of North Dakota 1995 — 2000
Minot High School
Mattersight Corporation April 2015 - Present
Mattersight Corporation April 2014 - March 2015
Mattersight Corporation June 2013 - April 2014
Mattersight Corporation April 2009 - June 2013
Warren Blue Line High School Hockey Association May 2010 - April 2013
Mattersight Corporation (formerly eLoyalty Corporation) August 2010 - March 2012
Warren Blue Line High School Hockey Association August 2009 - June 2010
eLoyalty April 2008 - March 2009
eLoyalty October 2006 - March 2008
Skills
Business Intelligence, Analytics, SaaS, Business Process..., Management, Project Planning, Leadership, Requirements Gathering, CRM, Cross-functional Team..., Consulting, Agile Methodologies, Testing, Program Management
Education
Lake Forest College 2002 — 2006
B.A., Economics, Psychology
Mattersight Corporation May 2015 - Present
The Joint Commission January 2014 - April 2015
The Joint Commission March 2012 - January 2014
The Joint Commission June 2010 - March 2012
The Joint Commission December 2009 - June 2010
Huron Consulting Group October 2008 - February 2010
Bellows & Bellows, P.C. November 2007 - June 2008
City of Chicago May 2006 - November 2007
Skills
Contract Negotiation, Intellectual Property, Compliance, Client Counseling, Commercial Litigation, Legal Writing, Legal Advice, Trademarks, Legal Issues, Copyright Law, Legal Research, Licensing, Non-profits, Employment Law, Legal Assistance, Arbitration, Nonprofits, Patents, Litigation Management, Legal Compliance, Privacy Law, Corporate Law, Appeals, Competition Law, Corporate Governance, Health Law
Education
Loyola University Chicago School of Law 2004 — 2007
JD, Law
Michigan State University 2000 — 2004
BA, Advertising
Mattersight Corporation September 2013 - Present
Aon Global Risk Consulting June 2012 - July 2013
Aon Corporation September 2007 - June 2012
ABN AMRO / LaSalle Bank September 2006 - September 2007
Aon Corporation 2002 - 2006
Aon Corporation 1995 - 2002
Skills
Accounting, Financial Reporting, Sarbanes-Oxley, Revenue Recognition, General Ledger, Internal Controls, Financial Analysis, US GAAP, Sarbanes-Oxley Act, Variance Analysis, Forecasting, Auditing, Account Reconciliation, Consolidation
Education
Benedictine University 2000 — 2002
MBA, Finance
Illinois State University
Bachelors, Economics
St. Jude Medical June 2015 - Present
Mattersight Corporation August 2012 - June 2015
Mattersight Corporation March 2008 - August 2012
Corel April 2007 - February 2008
Corel Corporation August 2006 - April 2007
Skills
Security, Information Security, IT Strategy, Integration, SaaS, Firewalls, VPN, Windows Server
Education
Inver Hills Community College
Mattersight Corporation March 2007 - Present
Corel Corporation 2002 - 2007
Skills
Penetration Testing, Windows, Network Security, Cisco, Linux, Access, Customer Relations, Unix, Testing, SDLC, Compliance, Network Administration, Security, CISSP, Troubleshooting, Vulnerability Assessment, Active Directory, Servers, HTML, Operating Systems, Python, Wireless Networking, CSS, HIPAA, SaaS, System Administration, Team Leadership, TCP/IP, Apache, Change Management, Agile, VMware, Information Security..., Data Center, Documentation, Requirements Analysis, Virtualization, XML, JavaScript, Perl, Agile Methodologies, Information Security, Fishing, Cisco Technologies, Network Architecture, Integration, Computer Security, FISMA, ITIL, Cloud Computing
Education
Minneapolis Community and Technical College
Adage Technologies January 2015 - Present
7Summits February 2013 - November 2014
Mattersight Corporation December 2005 - September 2012
Versay Solutions March 2005 - November 2005
WHITTMANHART Interactive February 2002 - February 2005
Accenture April 1993 - October 2001
Skills
Project Management, Business Process..., Organizational..., Account Management, Operating Budgets, Change Management, Job Design, Business Requirements, Analytical Skills, Business Analysis, Business Intelligence, Analytics, IT Strategy, Program Management, Project Planning, Resource Management, Vendor Management
Education
Michigan State University 1984 — 1988
BA, Advertising
University of Illinois at Chicago 1988 — 1990
MBA, Marketing and Finance
Boies, Schiller & Flexner LLP September 2014 - Present
Sullivan & Cromwell LLP May 2013 - August 2013
U.S. District Court, Southern District of New York September 2012 - December 2012
U.S. District Court, Northern District of California May 2012 - August 2012
Mattersight Corporation July 2008 - May 2011
Mattersight Corporation May 2007 - August 2007
Skills
Analytics, Research, Data Analysis
Education
Columbia University School of Law 2011 — 2014
J.D., Law
Duke University 2004 — 2008
Bachelor of Arts, Economics, Philosophy, Political Science
Mattersight Corporation February 2005 - Present
CSC November 1998 - February 2005
Computer Sciences Corporation (CSC) 1998 - 2005
Education
Texas A&M University 1991 — 1998
Mattersight Corporation November 2014 - Present
Bloom Health October 2011 - November 2014
Bloom Health May 2011 - October 2011
Complete Solutions of Minnesota February 2009 - October 2011
SIS June 2010 - May 2011
Carol 2008 - 2009
The Geek Squad 2006 - 2008
The Geek Squad March 2004 - August 2006
Best Buy September 2001 - March 2004
Trabes.net 2002 - 2004
Skills
Networking, Project Management, System Administration, Computer Hardware, Troubleshooting, OS X, Software Documentation, Team Building, Analysis, Windows 7, Change Management, Windows Server, Teaching, Mac OS X Server, VMware, Customer Service, Agile Methodologies, Research, Training, Teamwork, Remote Desktop, Casper, Google Apps, Egnyte, Zendesk, Atlassian JIRA, GTD, OmniGraffle, Apple Remote Desktop, SaaS, iPhone, iPad, Aerohive, ESXi, VMware Workstation, VirtualBox, NAS, Caspe
Education
Lawrence University 1995 — 1999
Bachelor of Arts (B.A.), Philosophy
Grafton High School 1991 — 1995
Mattersight Corporation September 2014 - Present
Wells Fargo February 2011 - September 2014
eEmpACT Software March 2006 - March 2010
Bond eEmpACT March 2006 - March 2010
Skills
Business Objects, Crystal Reports, SharePoint, Software Implementation, Business Analysis, Microsoft SQL Server
Education
Macalester College 1999 — 2006
BA, Computer Science
BIKRAM YOGA August 2011 - Present
Mattersight Corporation September 2009 - 2011
Medill School of Journalism October 2008 - January 2009
Bluhm Legal Clinic: Center for International Human Rights June 2008 - September 2008
Health and Medicine Policy Research Group January 2008 - May 2008
Baxter Healthcare June 2007 - September 2007
Skills
XML, Project Management, Requirements Gathering, Product Design, Algorithm Design, Policy Research, Board Relations, Non-profit Consulting, PHP, Behavioral Modeling, Qualitative Research, Legal Research, User-centered Design, Predictive Modeling, Public Speaking, Research
Education
London School of Economics and Political Science, U. of London 2013 — 2014
Master of Science (MSc) in Human Rights
Northwestern University 2006 — 2009
Bachelor of Science (B.S.), School of Education and Social Policy, Organizational Change, Learning Sciences and Public Health
Mount Holyoke College 2005 — 2006
Mattersight Corporation January 2015 - Present
Mattersight Corporation November 2014 - December 2014
Ideacom Mid-America June 2003 - November 2014
Skills
Cisco Switches, HP Procurve, Wireless Voice, Windows 7, Watchguard, Astaro, Windows Server 2008, Windows Server 2003, Mitel, Wireless Networking, Asterisk, DECT, Ascom, Meraki, Meru, Digium, Polycom, Cisco Technologies, Windows Server, Wireless, VLAN, QoS, Networking, T1, Integration
Education
Inver Hills Community College 2008 — 2012
A.A.S., Network Technology and Security
Angie's List June 2014 - Present
Mattersight Corporation April 2008 - Present
Avid Technology July 2009 - October 2014
NAVTEQ Corporation October 2002 - January 2010
Allscripts Healthcare Solutions August 1997 - September 2002
Enterprise Systems January 1995 - June 1997
CCC Information Services January 1983 - January 1995
Skills
IPO, Entrepreneur, High Growth Companies, Start-ups, Change Management, Entrepreneurship, Finance, Management, Mergers & Acquisitions, Strategy, Program Management, Financial Modeling, Leadership, Selling, Mergers, Executive Management, Business Strategy, Process Improvement, Business Planning, Consulting, Cross-functional Team..., Business Development, Sales
Education
University of Pennsylvania - The Wharton School 1972 — 1974
MBA
Princeton University 1968 — 1972
AB, Statistics
Cognizant Technology Solutions July 2014 - Present
Mattersight Corporation February 2011 - July 2014
eLoyalty October 2008 - January 2011
Skills
Microsoft SQL Server, Perl, SQL, Business Intelligence, Data Warehousing, ETL, Data Analysis, SSIS, SSRS, SSAS 2008, Agile Methodologies, Business Analysis, Integration, SDLC, Unix
Education
Fairleigh Dickinson University 2007 — 2008
MS, Electrical and Computer Engineering
Anna University 2002 — 2006
Bachelor of Engineering, Electrical and Electronics Engineering
Mattersight Corporation August 2015 - Present
Allina Hospitals & Clinics September 2012 - August 2015
TEKsystems February 2011 - September 2012
Best Buy September 2006 - October 2010
Walmart May 2003 - April 2006
Skills
iPhone, VPN, Remote Access, Computer Hardware..., Windows 7, Windows XP Professional, SCCM, Microsoft Office 2003, Microsoft Office 2010, BMC Remedy, Android OS, Active Directory, HTML, JavaScript, VLAN, Cisco Routing &..., Blackberry OS, Project Coordination, Windows XP, Troubleshooting, Microsoft Office, Technical Support, Customer Service, Project Management, Training, Software Documentation, Network Security, Windows Server, Healthcare
Education
Century College 2009 — 2015
Associate in Applied Sciences, I.T.T
Mattersight Corporation January 2014 - Present
Purdue University Calumet June 2013 - January 2014
White Lodging Services December 2006 - June 2013
Skills
Hotel Management, Hospitality, Hospitality Industry, Help Desk Support, Hotels, Hospitality Management, Front Office, Property Management..., Revenue Analysis, Yield Management, Customer Service, Management, Pre-opening, Food & Beverage, Micros, MICROS, IT Management
Education
Indiana University-Northwest 2012 — 2017
Bachelor's degree, Computer and Information Sciences, General
Mattersight Corporation November 2008 - Present
SAP 2007 - 2008
Fiserv 2003 - 2005
Applied Systems February 1987 - April 2003
Skills
Enterprise Software, SaaS, Solution Selling, Salesforce.com, Account Management, Sales Process, Analytics, Cloud Computing, Business Intelligence, Vendor Management, CRM, Insurance, Outsourcing, Sales Management, Strategic Planning, Process Improvement, New Business Development, Product Management, Sales, Business Development, Business Strategy, Strategy
Education
Augustana College 1980 — 1983
Bachelor of Science, Accounting and Business Administration
University of Kentucky 1979 — 1980
Freeport High School
Freeport High School
Freeport High School
Freeport High School
KingsIsle Entertainment November 2014 - Present
Mattersight Corporation April 2013 - October 2014
Mattersight Corporation (Formerly eLoyalty) March 2011 - April 2013
eLoyalty August 2010 - March 2011
eLoyalty December 2009 - August 2010
NeuroVista April 2009 - October 2009
Skills
C#, Team Building, SaaS, HTML, C++, Cross-cultural, XML, JavaScript, WCF, Software Engineering, Mentoring, Inspiration, Cross-cultural Teams, Team Leadership, .NET, Agile Methodologies
Education
University of Washington Bothell 2007 — 2009
BS, Computing & Software Systems
Lake Washington Institute of Technology
Amazon September 2012 - Present
Mattersight Corporation October 2009 - September 2012
Skills
WCF, C#, Java, C++, RDBMS, .NET, Microsoft SQL Server, Visual Studio, OOP, Linux, Distributed Systems
Education
University of Washington 2013 — 2016
Master of Science, Computer Science and Engineering
Rutgers, The State University of New Jersey-New Brunswick 2005 — 2009
Bachelor of Science (BS), Electrical and Computer Engineering
Mattersight Corporation June 2012 - Present
Mattersight Corporation September 2011 - June 2012
Allstate May 2011 - September 2011
Activision February 2009 - July 2009
Electronic Arts November 2008 - February 2009
Princeton Review Korea May 2008 - July 2008
United States Gypsum January 2008 - May 2008
Purdue University August 2005 - May 2007
Skills
C#, C++, NUnit, Internet Explorer, MongoDB, Microsoft SQL Server, SQL, Client Development, Client Relations Skills, Software Engineering, Continuous Delivery, WCF, WCF Services, DOM, RESTful WebServices
Education
University of Illinois Springfield 2009 — 2013
MS, Computer Science
Purdue University 2002 — 2007
Bachelor of Science, Physics
Brandmuscle February 2014 - Present
Guggenheim Partners September 2013 - December 2013
UnitedHealth Group June 2013 - September 2013
Mattersight Corporation July 2012 - May 2013
Eagle Creek Software Services July 2010 - July 2012
Skills
Java, SQL, OBIEE, Oracle, Visio, Business Intelligence, Project Management, Informatica, Data Warehousing, ETL, Databases, Software Documentation, Crystal Reports, SDLC, SSIS, Microsoft SQL Server, Business Analysis
Education
Chicago State University 2003 — 2009
Bachelor of Science, Computer Science
Mattersight Corporation October 2012 - May 2014
Mattersight Corporation September 2010 - October 2012
Mission Measurement January 2010 - April 2010
Skills
Leadership, Analytics, Analysis, CRM
Education
Rush University
Master's Degree, Registered Nursing/Registered Nurse
University of Chicago 2006 — 2010
Bachelor of Arts, Psychology
Mattersight Corporation April 2014 - Present
Skills
Data Analysis, Analytics, Microsoft Office, Microsoft Excel, Research, PowerPoint, Project Management, Public Speaking
Education
Northwestern University 2007 — 2011
Bachelor of Arts (B.A.), History, Pyschology
Mattersight Corporation January 2015 - Present
BarcodesInc March 2013 - December 2014
Test Positive Aware Network November 2008 - July 2010
Skills
Database Admin, Social Media, Event Planning, Microsoft Office, Public Speaking, Database Management, Microsoft Excel, Data Analysis, Data Entry, Marketing, Data Quality Assurance, Data Management, E-commerce, JIRA, E-commerce SEO, Python, Batch Programming, SEM, Research Design, Query Writing, Linux, Event Management, Content Development, Statistical Software, SPSS, Psychology, Donor Acquisition, Volunteer Management, ESL, Constant Contact, Marketing Research, Marketing Science, Adobe Creative Suite, Bug Tracking, AIDC, Barcode Technology
Education
Loyola University of Chicago 2007 — 2012
Bachelor of Science (BS), Psychology
John Felice Rome Center 2010 — 2010
Minor, Marketing
Lakota West High School
Lakota West High School
ReviewTrackers December 2014 - Present
Centered on North June 2013 - Present
Aligned Modern Health May 2013 - December 2014
Pure Wellness April 2012 - December 2013
Mattersight Corporation September 2012 - May 2013
Mattersight Corporation August 2010 - September 2012
Mattersight Corporation January 2009 - August 2010
Critical Mass May 2008 - December 2008
Skills
Analytics, Data Analysis, Yoga, Salesforce.com, Pilates, CRM, Fitness, Social Media, Strategy, Research, Business Analysis, Leadership, Management, Microsoft Office, Process Improvement, Project Management, Public Speaking
Education
Northwestern University 2004 — 2008
Bachelor's, Political Science, Business Institutions
Meteorix October 2014 - Present
Meteorix September 2013 - October 2014
Federal Reserve Bank of Chicago October 2012 - July 2013
Mattersight Corporation July 2012 - September 2012
Loyola University Chicago August 2011 - December 2011
RCM Construction June 2005 - June 2010
Real Futbol Trainning July 2007 - July 2009
Skills
Economics, Finance, Economic Policy, Data Analysis, Microsoft Excel, Microsoft Office, Team Leadership, Time Management, Teamwork, Leadership, Management, Coaching, Workday
Education
Loyola University of Chicago 2008 — 2012
Bachelor of Business Administration (B.B.A), Economics & Finance - Minor: Psychology
Stryker Performance Solutions March 2013 - May 2015
Mattersight Corporation April 2012 - March 2013
Mattersight Corporation July 2011 - April 2012
Skills
Project Management, Metrics Reporting, Microsoft Office, Microsoft Excel, PowerPoint, Microstrategy, Troubleshooting
Education
Northwestern University - The Feinberg School of Medicine 2015 — 2017
Master of Medical Science (MS), Physician Assistant
University of Illinois at Urbana-Champaign 2007 — 2011
Bachelor of Science (BS), Psychology, Chemistry Minor
Mattersight Corporation June 2013 - July 2015
Mattersight Corporation January 2012 - June 2013
Mattersight Corporation (formerly eLoyalty Corporation) August 2010 - January 2012
eLoyalty Corporation July 2009 - August 2010
Skills
Analytics, Business Intelligence, Data Analysis, Business Analysis, Strategy, Management Consulting, CRM, Integration, SaaS, Business Process..., Vendor Management, Program Management, Enterprise Software
Education
University of Michigan - Stephen M. Ross School of Business 2015 — 2017
Master of Business Administration (MBA)
Northwestern University 2005 — 2009
Bachelor of Arts, Economics, International Studies
Mattersight Corporation October 2011 - February 2014
Public Administration Student Association, UIC June 2009 - May 2010
Chicago Transit Authority August 2008 - May 2010
Health and Human Services January 2008 - May 2008
University of Georgia August 2006 - December 2007
Education
University of Illinois at Chicago 2008 — 2010
Masters
The University of Georgia 2004 — 2008
Bachelor of Arts
Discover Financial Services July 2015 - Present
Popular Community Bank October 2012 - July 2015
Mattersight Corporation March 2012 - November 2012
Mattersight Corporation September 2010 - March 2012
eLoyalty September 2009 - September 2010
Motorola June 2006 - September 2009
Skills
T-SQL, ETL, Microsoft Office, Microstrategy, Business Intelligence, MySQL, Perl, Visual Basic, SSIS, Microsoft SQL Server, Sparx Enterprise..., JIRA, Stata, R, Relational Databases, Integration, MicroStrategy
Education
The University of Chicago - Booth School of Business 2012 — 2015
Master of Business Administration (MBA), Econometrics and Statistics, Analytic Management
University of Chicago 2006 — 2009
Bachelor of Arts (BA), Economics
MIT Sloan School of Management August 2015 - Present
Snapchat, Inc. June 2015 - August 2015
Rocket Fuel Inc. October 2014 - May 2015
Rocket Fuel Inc. February 2012 - September 2014
Mattersight Corporation June 2011 - January 2012
eLoyalty (Currently Mattersight) June 2010 - June 2011
eLoyalty (Currently Mattersight) September 2009 - June 2010
Skills
Data Analysis, Analytics, SQL, Analysis, Data Mining, Microsoft Excel, MS Excel Pivot Tables, Quality Assurance, R, Databases, RDBMS, Management Consulting, Business Intelligence, Microstrategy, Marketing Strategy, Digital Marketing, Attribution, Attribution Modeling, A/B testing, Online Advertising
Education
Northwestern University 2005 — 2009
Bachelor's, Mathematics
Stanford Center for Professional Development 2010 — 2011
Data Mining and Applications
Brentwood School 2001 — 2005
Palantir Technologies May 2015 - Present
Palantir Technologies May 2014 - May 2015
Palantir Technologies October 2012 - April 2014
Mattersight Corporation April 2012 - September 2012
Mattersight Corporation July 2011 - March 2012
Human Memory Lab, Washington University in St. Louis August 2008 - May 2011
Skills
SQL, Data Analysis, Business Analysis, SPSS, Excel, Research, Microsoft Office, Java, Python, PowerPoint, Microstrategy, Databases, Product Development, SaaS, Predictive Modeling, Predictive Analytics, Analytics, R, Statistics, Microsoft Excel
Education
Washington University in St. Louis 2007 — 2011
BA, Philosophy-Neuroscience-Psychology
The University of Edinburgh 2009 — 2009
Mattersight Corporation July 2012 - Present
Mattersight Corporation (formerly eLoyalty) September 2011 - July 2012
Mattersight Corporation (formerly eLoyalty) July 2010 - November 2011
McMaster-Carr May 2009 - July 2010
Education
Northwestern University 2005 — 2009
BA, Political Science
Seton Healthcare Family October 2013 - Present
Seton Healthcare Family April 2012 - October 2013
Mattersight Corporation December 2011 - April 2012
American Innovations September 2010 - October 2011
American Innovations July 2008 - September 2010
The Home Depot September 2007 - July 2008
AIM Services February 2007 - August 2007
Dell May 2006 - February 2007
Best Buy November 2003 - May 2006
Valero Energy Corporation April 2003 - August 2003
Skills
SQL, Microsoft SQL Server, C#, ASP.NET, Visual Studio, Databases, .NET, Access, Agile Methodologies, Business Analysis, Operating Systems, Process Improvement, Project Management, Testing, Troubleshooting, Web Services, Windows, Oracle, Leadership, Management, Training, Team Leadership
Education
Texas State University 2000 — 2005
BA, Computer Science
Mattersight Corporation May 2015 - Present
RotoViz.com July 2013 - Present
Freelance September 2014 - May 2015
Northwestern University September 2011 - May 2015
Northwestern University June 2009 - September 2011
Grand Valley State University September 2007 - June 2009
Applebee's March 2005 - June 2009
Skills
Research, SPSS, Data Analysis, Qualitative Research, Psychology, Higher Education, Statistics, Microsoft Office, fMRI, PowerPoint, Microsoft Excel, Grant Writing, Nonprofits, Community Outreach, Fundraising, Program Development, R
Education
Northwestern University
ABD, Communication Sciences, Cognitive Science
Northwestern University 2011 — 2014
Master's Degree, Communication Sciences, Cognitive Science, 3.94
Grand Valley State University 2007 — 2008
Psychology
University of Michigan 2001 — 2006
Bachelor's Degree, Psychology
Forest Hills Northern High School 1997 — 2001
High School, College Prep, 4.10
Mattersight Corporation December 2014 - Present
Hewlett-Packard April 2013 - September 2014
Hewlett-Packard March 2012 - April 2013
Target September 2009 - December 2011
VEE Corporation/Sesame Street Live February 2008 - July 2008
Skills
Tortoise SVN, HTML, CSS, Python, Twist, Marketing, Customer Service, Public Speaking, Microsoft Excel, Team Leadership, Visio, SharePoint, Editing, Data Entry, Market Research, SQL, Microsoft Access, Procurement, Automated Software..., JavaScript, Jenkins
Education
Austin Coding Academy 2015 — 2015
Certificate of Completion-Front End Intro Course
Hamline University
Bachelors Degree, Communications
Austin Coding Academy 2014 — 2014
Certificate of Completion-Back End Intro Course, Web and Mobile App Development
Austin Coding Academy 2015 — 2015
Certificate of Completion, Front End Intermediate Course (JavaScript)
Mattersight Corporation July 2014 - Present
Chicago Public Schools January 2011 - June 2014
Skills
Lesson Planning
Education
Northwestern University 2009 — 2010
Master’s Degree, Secondary Education and Teaching
Northwestern University 2005 — 2009
Bachelor’s Degree, Applied Math