MBNA America/Bank of America
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MBNA America/Bank of America Employees
Employee
Years
Job
Industry
Theresa Chandler Theresa Chandler's MBNA America/Bank of America Experience May 2004 - October 2005
Job Assistant Pastry Chef at University Center Club at Doak Campbell Stadium
Industry Retail
Experience
University Center Club at Doak Campbell Stadium August 2014 - Present
St. Louis Country Club February 2014 - August 2014
Le Cordon Bleu College of Culinary Arts, St. Louis 2014 - 2014
Scentsy, Inc. June 2010 - October 2013
WorkForce Plus June 2009 - May 2013
The Center for Health Equity Inc. July 2008 - January 2009
Florida State University - College of Social Work October 2006 - July 2008
Florida State University - Admissions and Registrar November 2005 - October 2006
MBNA America/Bank of America May 2004 - October 2005
MBNA America/Bank of America August 2001 - May 2004
Skills
Training, Coaching, Employee Training, Recruiting, Customer Service, Workshop Facilitation, Career Counseling, Microsoft Office, Call Centers, Customer Experience, Program Management, Public Speaking, Eligibility, Case Management Services, Career Development..., Career Skills, Collections, Administrative..., Office Administration, Admissions, Customer Engagement, Multi Tasking, Personal Development, Fraud Detection, Credit Cards, Baking, Plating, Desserts, Chocolate, Bread, Pastry
Education
Le Cordon Bleu College of Culinary Arts-St Peters 2014 — 2014
Certificate of Patisserie and Baking, Baking and Patisserie, 3.82
Abraham Clark High School 1988 — 1992
Diploma, College Preparatory, 3.0
University Center Club at Doak Campbell Stadium August 2014 - Present
St. Louis Country Club February 2014 - August 2014
Le Cordon Bleu College of Culinary Arts, St. Louis 2014 - 2014
Scentsy, Inc. June 2010 - October 2013
WorkForce Plus June 2009 - May 2013
The Center for Health Equity Inc. July 2008 - January 2009
Florida State University - College of Social Work October 2006 - July 2008
Florida State University - Admissions and Registrar November 2005 - October 2006
MBNA America/Bank of America May 2004 - October 2005
MBNA America/Bank of America August 2001 - May 2004
Skills
Training, Coaching, Employee Training, Recruiting, Customer Service, Workshop Facilitation, Career Counseling, Microsoft Office, Call Centers, Customer Experience, Program Management, Public Speaking, Eligibility, Case Management Services, Career Development..., Career Skills, Collections, Administrative..., Office Administration, Admissions, Customer Engagement, Multi Tasking, Personal Development, Fraud Detection, Credit Cards, Baking, Plating, Desserts, Chocolate, Bread, Pastry
Education
Le Cordon Bleu College of Culinary Arts-St Peters 2014 — 2014
Certificate of Patisserie and Baking, Baking and Patisserie, 3.82
Abraham Clark High School 1988 — 1992
Diploma, College Preparatory, 3.0
Rich Smith Rich Smith's MBNA America/Bank of America Experience September 1995 - November 1998
Job Chief Marketing Officer at ditech | CMO, Online & Direct Marketing, Branding, & Strategy
Industry Financial Services
Experience
Ditech Financial LLC/GMAC Mortgage April 2013 - Present
AIG Bank January 2006 - April 2013
AIG Accident & Health Division March 2003 - January 2006
AIG Marketing, Inc./aigdirect.com/21st Century Insurance June 2000 - March 2003
First USA/Bank One/Chase Card Services November 1998 - June 2000
MBNA America/Bank of America September 1995 - November 1998
MBNA America/Bank of America June 1991 - August 1995
Skills
Direct Marketing, Business Development, Digital Marketing, Database Marketing, Loyalty Marketing, Cross Selling, Segmentation, Customer Acquisition, Online Marketing, SEM, SEO, Online Advertising, Public Speaking, Income Statement, Branding, Marketing Strategy, Business Strategy, B2C, P&L, Surfing, Weightlifting, Sports Coaching, Executive Management, Analytics, E-commerce, Strategy, Integrated Marketing, Lead Generation, Email Marketing, Start-ups, Leadership, Financial Services, Marketing, CRM, Web Marketing, Multi-channel Marketing, Advertising, Management, P&L Management, PPC, Market Analysis, B2B, Strategic Planning, Direct Mail, Product Development, B2B Marketing, Strategic Partnerships, Marketing Management, Mobile Marketing, Product Marketing
Education
American Institute for Chartered Property Casualty Underwriters 2000 — 2000
Associate in Personal Insurance (API)
University of Delaware - Lerner College of Business and Economics 1998 — 2000
MBA
Penn State University 1987 — 1991
BS
Ditech Financial LLC/GMAC Mortgage April 2013 - Present
AIG Bank January 2006 - April 2013
AIG Accident & Health Division March 2003 - January 2006
AIG Marketing, Inc./aigdirect.com/21st Century Insurance June 2000 - March 2003
First USA/Bank One/Chase Card Services November 1998 - June 2000
MBNA America/Bank of America September 1995 - November 1998
MBNA America/Bank of America June 1991 - August 1995
Skills
Direct Marketing, Business Development, Digital Marketing, Database Marketing, Loyalty Marketing, Cross Selling, Segmentation, Customer Acquisition, Online Marketing, SEM, SEO, Online Advertising, Public Speaking, Income Statement, Branding, Marketing Strategy, Business Strategy, B2C, P&L, Surfing, Weightlifting, Sports Coaching, Executive Management, Analytics, E-commerce, Strategy, Integrated Marketing, Lead Generation, Email Marketing, Start-ups, Leadership, Financial Services, Marketing, CRM, Web Marketing, Multi-channel Marketing, Advertising, Management, P&L Management, PPC, Market Analysis, B2B, Strategic Planning, Direct Mail, Product Development, B2B Marketing, Strategic Partnerships, Marketing Management, Mobile Marketing, Product Marketing
Education
American Institute for Chartered Property Casualty Underwriters 2000 — 2000
Associate in Personal Insurance (API)
University of Delaware - Lerner College of Business and Economics 1998 — 2000
MBA
Penn State University 1987 — 1991
BS
Daniel Hahn Daniel Hahn's MBNA America/Bank of America Experience January 1999 - January 2006
Job Senior Director, Financial Product Marketing at Upromise by Sallie Mae
Industry Banking
Experience
Sallie Mae June 2011 - Present
Barclaycard June 2008 - December 2010
Barclaycard US June 2006 - June 2008
MBNA America/Bank of America January 1999 - January 2006
Palladian Travel Services January 2000 - January 2001
Skills
Management, Product Management, Strategy, Credit Cards, Analytics, Business Strategy, Portfolio Management, Segmentation, Banking
Education
University of Massachusetts, Amherst 1995 — 1999
Bachelor of Arts, Economics; Finance
Sallie Mae June 2011 - Present
Barclaycard June 2008 - December 2010
Barclaycard US June 2006 - June 2008
MBNA America/Bank of America January 1999 - January 2006
Palladian Travel Services January 2000 - January 2001
Skills
Management, Product Management, Strategy, Credit Cards, Analytics, Business Strategy, Portfolio Management, Segmentation, Banking
Education
University of Massachusetts, Amherst 1995 — 1999
Bachelor of Arts, Economics; Finance
Steve Adkins Steve Adkins's MBNA America/Bank of America Experience June 1992 - April 2008
Job Executive Director Consumer Credit Risk JPMC
Industry Banking
Experience
JPMorgan Chase & Co. May 2015 - Present
Experian November 2013 - March 2015
Dun and Bradstreet April 2008 - October 2013
MBNA America/Bank of America June 1992 - April 2008
Skills
Credit Analysis, Credit Risk, Credit Cards, Analytics, Strategy, CRM, Risk Management, Relationship Management, Financial Services, Business Analysis, Banking, Management, Credit
Education
University of Delaware 1988 — 1992
Bachelor of Science, Business Administration, Finance
JPMorgan Chase & Co. May 2015 - Present
Experian November 2013 - March 2015
Dun and Bradstreet April 2008 - October 2013
MBNA America/Bank of America June 1992 - April 2008
Skills
Credit Analysis, Credit Risk, Credit Cards, Analytics, Strategy, CRM, Risk Management, Relationship Management, Financial Services, Business Analysis, Banking, Management, Credit
Education
University of Delaware 1988 — 1992
Bachelor of Science, Business Administration, Finance
Rich Coombs's MBNA America/Bank of America Experience March 1996 - March 2009
Job •Experienced flexible Sales and Operations Executive with over 20 years of proven leadership and success
Industry Financial Services
Experience
Citizens Bank January 2014 - Present
World Omni Financial Corp January 2010 - January 2014
MBNA/Bank of America September 2007 - March 2009
MBNA America/Bank of America March 1996 - March 2009
Bank of America January 2006 - January 2009
Bank of America November 2006 - September 2007
MBNA/Bank of America 2002 - November 2006
MBNA August 1999 - February 2002
Public Schools, Sanford, ME and Brookline, MA August 1989 - December 1995
Skills
Analysis and Practical..., Business Start-up and..., Call Center Management, Collaboration and..., Customer Service, Education & Facilitation, International Management, Operations Management, People Development, Performance Management, P&L –Expense Control, Program/Project..., Quality Assurance, Resource Allocation, Sales..., Situational Leadership, Strategic Planning, Tactical Execution, Vendor Operations, Workforce Management, Third Party, BPO and..., Dialer Operations and..., Collections Strategy, Sales Strategy and..., Customer Experience, IEX Total View, Call Center, Credit Cards, Call Centers, Strategy, Vendor Management, Credit, CRM, Analytics, Management, Recruiting, Training, Banking, Analysis, Outsourcing, Forecasting, Team Building, Start-ups, Customer Satisfaction, Business Development, Mergers & Acquisitions, Six Sigma, Business Process, Finance, Coaching
Education
Boston University 1989 — 1990
M.Ed., Science Education
Bowdoin College 1985 — 1989
BA, Biology
Arlington High 1981 — 1985
Diploma, College Prep
Citizens Bank January 2014 - Present
World Omni Financial Corp January 2010 - January 2014
MBNA/Bank of America September 2007 - March 2009
MBNA America/Bank of America March 1996 - March 2009
Bank of America January 2006 - January 2009
Bank of America November 2006 - September 2007
MBNA/Bank of America 2002 - November 2006
MBNA August 1999 - February 2002
Public Schools, Sanford, ME and Brookline, MA August 1989 - December 1995
Skills
Analysis and Practical..., Business Start-up and..., Call Center Management, Collaboration and..., Customer Service, Education & Facilitation, International Management, Operations Management, People Development, Performance Management, P&L –Expense Control, Program/Project..., Quality Assurance, Resource Allocation, Sales..., Situational Leadership, Strategic Planning, Tactical Execution, Vendor Operations, Workforce Management, Third Party, BPO and..., Dialer Operations and..., Collections Strategy, Sales Strategy and..., Customer Experience, IEX Total View, Call Center, Credit Cards, Call Centers, Strategy, Vendor Management, Credit, CRM, Analytics, Management, Recruiting, Training, Banking, Analysis, Outsourcing, Forecasting, Team Building, Start-ups, Customer Satisfaction, Business Development, Mergers & Acquisitions, Six Sigma, Business Process, Finance, Coaching
Education
Boston University 1989 — 1990
M.Ed., Science Education
Bowdoin College 1985 — 1989
BA, Biology
Arlington High 1981 — 1985
Diploma, College Prep
Karen Nickle Karen Nickle's MBNA America/Bank of America Experience March 1993 - April 2014
Job Credit Analyst
Industry Banking
Experience
MBNA America/Bank of America March 1993 - April 2014
Skills
English, Research, Outlook, Photoshop, Public Speaking, HTML, Consumer Lending, Small Business Lending, Compliance, USA PATRIOT Act, Customer Experience, Customer Satisfaction, Legal Compliance, Banking, Credit Risk, Credit Analysis, Risk Management, Risk Assessment, Risk Analysis, Microsoft Office, Adobe Creative Suite
Education
Delaware College of Art and Design
University of Delaware
William Penn High School
MBNA America/Bank of America March 1993 - April 2014
Skills
English, Research, Outlook, Photoshop, Public Speaking, HTML, Consumer Lending, Small Business Lending, Compliance, USA PATRIOT Act, Customer Experience, Customer Satisfaction, Legal Compliance, Banking, Credit Risk, Credit Analysis, Risk Management, Risk Assessment, Risk Analysis, Microsoft Office, Adobe Creative Suite
Education
Delaware College of Art and Design
University of Delaware
William Penn High School
Jason J. Kunicky's MBNA America/Bank of America Experience May 2005 - January 2007
Job Ecommerce Marketing Vice President at Bank of America
Industry Banking
Experience
Bank of America June 2010 - Present
Bank of America January 2007 - Present
Bank of America (MBNA) 1998 - Present
MBNA America/Bank of America May 2005 - January 2007
MBNA America Technology Sector June 2000 - May 2005
Computer Aid Inc March 1997 - June 2000
Skills
Business Analysis, Program Management, SharePoint, Banking, Project Management, Management, SDLC, Six Sigma, Analytics, Strategic Planning, Security, Vendor Management, Troubleshooting, E-commerce, Budgets, Leadership, Product Management, Team Leadership, Customer Service, Cross-functional Team..., Analysis, CRM, Strategy
Education
University of Delaware
Bachelor's of Science
Bank of America June 2010 - Present
Bank of America January 2007 - Present
Bank of America (MBNA) 1998 - Present
MBNA America/Bank of America May 2005 - January 2007
MBNA America Technology Sector June 2000 - May 2005
Computer Aid Inc March 1997 - June 2000
Skills
Business Analysis, Program Management, SharePoint, Banking, Project Management, Management, SDLC, Six Sigma, Analytics, Strategic Planning, Security, Vendor Management, Troubleshooting, E-commerce, Budgets, Leadership, Product Management, Team Leadership, Customer Service, Cross-functional Team..., Analysis, CRM, Strategy
Education
University of Delaware
Bachelor's of Science
Eric Pine's MBNA America/Bank of America Experience August 1994 - May 2006
Job Business Process at Financial Institution
Industry Banking
Experience
Financial Institution in Wilmington August 2007 - Present
Bridgeforce, Inc./Collectons Marketing Center, LLC. May 2006 - July 2007
MBNA America/Bank of America August 1994 - May 2006
Skills
Call Centers, Banking, Strategy, Management, Credit, CRM, Project Management, Training, Credit Risk, Customer Retention, Customer Service, Payments
Education
Penn State University 1991 — 1995
BS
Financial Institution in Wilmington August 2007 - Present
Bridgeforce, Inc./Collectons Marketing Center, LLC. May 2006 - July 2007
MBNA America/Bank of America August 1994 - May 2006
Skills
Call Centers, Banking, Strategy, Management, Credit, CRM, Project Management, Training, Credit Risk, Customer Retention, Customer Service, Payments
Education
Penn State University 1991 — 1995
BS
Nancy Quinones, EMBA's MBNA America/Bank of America Experience September 2000 - September 2004
Job Human Resources Director
Industry Media Production
Experience
NBCUniversal, Inc. June 2015 - Present
Waste Management June 2007 - Present
Newell Recycling August 2005 - June 2007
MBNA America/Bank of America September 2000 - September 2004
Skills
Employee Relations, Performance Management, Organizational..., Talent Management, Employee Engagement, Human Resources, Talent Acquisition, Team Building, Leadership, Employee Training, Labor Relations, Employee Benefits, Leadership Development, Organizational..., Coaching
Education
Rider University 2012 — 2014
Executive MBA, Business Administration and Management, General
The College of New Jersey 1991 — 1995
Bachelor of Arts (B.A.), Psychology
NBCUniversal, Inc. June 2015 - Present
Waste Management June 2007 - Present
Newell Recycling August 2005 - June 2007
MBNA America/Bank of America September 2000 - September 2004
Skills
Employee Relations, Performance Management, Organizational..., Talent Management, Employee Engagement, Human Resources, Talent Acquisition, Team Building, Leadership, Employee Training, Labor Relations, Employee Benefits, Leadership Development, Organizational..., Coaching
Education
Rider University 2012 — 2014
Executive MBA, Business Administration and Management, General
The College of New Jersey 1991 — 1995
Bachelor of Arts (B.A.), Psychology
M. Elizabeth Hunt's MBNA America/Bank of America Experience 1987 - 2005
Job Customer Service Professional
Industry Banking
Experience
JPMORGAN CHASE AND COMPANY 2006 - 2008
MBNA AMERICA/BANK OF AMERICA 1987 - 2005
Education
University of Delaware 1983 — 1987
B.A., College of Human Resources
JPMORGAN CHASE AND COMPANY 2006 - 2008
MBNA AMERICA/BANK OF AMERICA 1987 - 2005
Education
University of Delaware 1983 — 1987
B.A., College of Human Resources
Tom Cuccia's MBNA America/Bank of America Experience April 1988 - February 2006
Job Director of Facilities and Security at Brandywine Conservancy & Museum of Art
Industry Facilities Services
Experience
Brandywine Conservancy and Museum of Art January 2014 - Present
State of Delaware March 2011 - January 2014
West Chester University August 2010 - March 2011
ACE Duraflo LLC April 2009 - April 2010
Buccini/Pollin Group February 2007 - March 2009
MBNA America/Bank of America April 1988 - February 2006
MBNA America April 1988 - February 2006
Skills
Strategic Planning, Team Building, Budgets, Operations Management, Leadership, Project Management, Vendor Management, Contract Management, Contract Negotiation, Construction, Management, Team Leadership, Marketing, Facilities Management, Process Improvement, Negotiation, Change Management, Customer Satisfaction, Cross-functional Team..., Banking, Risk Management, Strategy, Business Strategy, Executive Management, Business Development, Forecasting, Project Planning, Financial Analysis, Training, Analysis, Program Management, Performance Management, Procurement, Leadership Development, Policy, Customer Service, Government, Time Management, Coaching, Business Process..., Employee Relations, Process Scheduler, Purchasing, Supervisory Skills, Human Resources, Risk Assessment, Organizational..., Administration, Security, Emergency Management
Education
University of Delaware 1980 — 1984
BS, Criminal Justice/Public Administration
Brandywine Conservancy and Museum of Art January 2014 - Present
State of Delaware March 2011 - January 2014
West Chester University August 2010 - March 2011
ACE Duraflo LLC April 2009 - April 2010
Buccini/Pollin Group February 2007 - March 2009
MBNA America/Bank of America April 1988 - February 2006
MBNA America April 1988 - February 2006
Skills
Strategic Planning, Team Building, Budgets, Operations Management, Leadership, Project Management, Vendor Management, Contract Management, Contract Negotiation, Construction, Management, Team Leadership, Marketing, Facilities Management, Process Improvement, Negotiation, Change Management, Customer Satisfaction, Cross-functional Team..., Banking, Risk Management, Strategy, Business Strategy, Executive Management, Business Development, Forecasting, Project Planning, Financial Analysis, Training, Analysis, Program Management, Performance Management, Procurement, Leadership Development, Policy, Customer Service, Government, Time Management, Coaching, Business Process..., Employee Relations, Process Scheduler, Purchasing, Supervisory Skills, Human Resources, Risk Assessment, Organizational..., Administration, Security, Emergency Management
Education
University of Delaware 1980 — 1984
BS, Criminal Justice/Public Administration
Timothy Peter's MBNA America/Bank of America Experience January 2004 - August 2006
Job Associate at Faruqi & Faruqi, LLP
Industry Law Practice
Experience
Faruqi & Faruqi, LLP January 2015 - Present
Cohen, Placitella & Roth, PC 2014 - January 2015
Michigan State University College of Law Rental Housing Clinic August 2008 - December 2008
Roumell, Lange & Cholack PLC September 2007 - December 2007
MBNA America/Bank of America January 2004 - August 2006
MBNA America July 2002 - January 2004
MBNA America December 2001 - January 2002
Skills
Arbitration, Analysis, Courts, Civil Litigation, Westlaw
Education
Michigan State University College of Law 2006 — 2009
JD, Law
The College of Wooster 1998 — 2002
BA, Economics
Faruqi & Faruqi, LLP January 2015 - Present
Cohen, Placitella & Roth, PC 2014 - January 2015
Michigan State University College of Law Rental Housing Clinic August 2008 - December 2008
Roumell, Lange & Cholack PLC September 2007 - December 2007
MBNA America/Bank of America January 2004 - August 2006
MBNA America July 2002 - January 2004
MBNA America December 2001 - January 2002
Skills
Arbitration, Analysis, Courts, Civil Litigation, Westlaw
Education
Michigan State University College of Law 2006 — 2009
JD, Law
The College of Wooster 1998 — 2002
BA, Economics
Brandi Burleigh's MBNA America/Bank of America Experience September 1997 - May 2006
Job Registered Nurse seeking employment
Industry Hospital & Health Care
Experience
MetLife October 2006 - February 2009
MBNA America/Bank of America September 1997 - May 2006
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Photoshop, Customer Service, Research
Education
Wilmington University 2012 — 2014
Bachelor of Science (BS), Registered Nursing/Registered Nurse
Delaware Technical and Community College-Terry 2009 — 2012
Associate's degree, Registered Nursing/Registered Nurse
Smyrna High School 1995 — 1999
MetLife October 2006 - February 2009
MBNA America/Bank of America September 1997 - May 2006
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Photoshop, Customer Service, Research
Education
Wilmington University 2012 — 2014
Bachelor of Science (BS), Registered Nursing/Registered Nurse
Delaware Technical and Community College-Terry 2009 — 2012
Associate's degree, Registered Nursing/Registered Nurse
Smyrna High School 1995 — 1999
Tenielle Watkins's MBNA America/Bank of America Experience June 1999 - October 2006
Job PharmD Candidate Temple University Class of 2017
Industry Pharmaceuticals
Experience
Temple University School of Pharmacy January 2013 - Present
Sallie Mae February 2010 - 2013
Sallie Mae March 2009 - February 2010
Credit One Financial Solutions September 2007 - March 2009
American Home Mortgage October 2006 - September 2007
MBNA America/Bank of America June 1999 - October 2006
Skills
Organization and..., Technical Writing..., Critical Project..., Customer Service, Microsoft Office..., Managing/Supervision, Communication of..., Critical Thinking, Problem Solving, Highly Analytical, Business Travel, Proofreading and Editing, Critical Process Testing, Compliance Testing and..., Secured and Unsecured..., Collections, Excellent Oral and..., Close Attention to..., Analytical Skills, Loans, Credit, Leadership, Management, Sales, Mortgage Lending, Software Documentation, Risk Management, Analysis
Education
Temple University- School of Pharmacy 2013 — 2017
Doctor of Pharmacy (Pharm.D.), Pharmacy
University of Delaware - Lerner College of Business and Economics 2000 — 2004
Bachelor of Applied Science (BASc), Finance, General
Delaware Technical and Community College-Stanton-Wilmington
Health Career Studies
Temple University School of Pharmacy January 2013 - Present
Sallie Mae February 2010 - 2013
Sallie Mae March 2009 - February 2010
Credit One Financial Solutions September 2007 - March 2009
American Home Mortgage October 2006 - September 2007
MBNA America/Bank of America June 1999 - October 2006
Skills
Organization and..., Technical Writing..., Critical Project..., Customer Service, Microsoft Office..., Managing/Supervision, Communication of..., Critical Thinking, Problem Solving, Highly Analytical, Business Travel, Proofreading and Editing, Critical Process Testing, Compliance Testing and..., Secured and Unsecured..., Collections, Excellent Oral and..., Close Attention to..., Analytical Skills, Loans, Credit, Leadership, Management, Sales, Mortgage Lending, Software Documentation, Risk Management, Analysis
Education
Temple University- School of Pharmacy 2013 — 2017
Doctor of Pharmacy (Pharm.D.), Pharmacy
University of Delaware - Lerner College of Business and Economics 2000 — 2004
Bachelor of Applied Science (BASc), Finance, General
Delaware Technical and Community College-Stanton-Wilmington
Health Career Studies