MCI / Worldcom
Industry: Telecommunications company
DescriptionMCI Communications Corp. was an American telecommunications company that was instrumental in legal and regulatory changes that led to the breakup of the AT&T monopoly of American telephony and ushered in the competitive long-distance telephone industry. It was headquartered in Washington, D.C. Headquarters: Ashburn, VA Founded: 1983 Acquisition date: 2006 Number of employees: 30,000 Parent organization: Verizon Communications Founders: William G. McGowan, John D. Goeken
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MCI / Worldcom Employees
Compendium Advisors 2014 - Present
DaggerFoil Group, Inc. 2013 - 2014
Juniper Networks 2010 - 2012
D2 Consulting 2006 - 2010
Yipes 2003 - 2004
MCI / WorldCom 2002 - 2003
UUNET 1999 - 2002
CompuServe 1996 - 1999
AT&T 1992 - 1996
Skills
Cross-functional Team..., Strategy, Leadership, Sales Management, Sales, Go-to-market Strategy, Business Development, Sales Process, Sales Enablement, Sales Operations, Sales Models, Direct Sales, Channel, Business Alliances, Strategic Partnerships, Management Consulting, Enterprise Solution..., Enterprise Software, Cloud Computing, Start-ups, Consulting, Strategic Planning, CRM, SaaS, Program Management, Professional Services, Managed Services, Project Management, Team Leadership, Networking, Channel Partners, Security, Marketing Strategy, Product Marketing
Education
Golden Gate University
MBA
San Jose State University
BS, Business Administration / Marketing
St. Francis
Gogo July 2011 - Present
Globalcom a First Communications Company March 2007 - July 2011
St. Michael Catholic School July 2001 - January 2008
Abercrombie & Kent March 2006 - March 2007
Total Administrative Services Corporation December 2003 - February 2006
WorldCom November 1999 - December 2000
MCI / WorldCom November 1999 - December 2000
Skills
Active Directory, Disaster Recovery, VPN, Network Security, Network Administration, Firewalls, VoIP, Security, TCP/IP, Servers, Microsoft Exchange, Windows, Technical Support, Data Center, SAN, Network Engineering, Server Architecture, WAN, Cisco Technologies, LAN-WAN, Wireless, Integration, Databases, Switches, Networking, IP, Network Design, Cisco IOS, Troubleshooting, Telecommunications, Computer Network..., Linux, Hardware, Vendor Management, Ethernet
Education
DeVry University 1998 — 2001
Bachelor of Science, Telecommunications Management
DeVry University-Illinois 1998 — 2001
Bachelors, Telecommunications Management
AT&T July 2014 - Present
MetroPCS / T-Mobile May 2013 - May 2014
The Digital Factor August 2011 - April 2013
Perot Systems May 2010 - August 2011
Fortress Solutions July 2008 - March 2010
Intechra March 2005 - February 2008
Natioinal Computer Liquidation Center March 2002 - March 2005
MCI / WorldCom October 1996 - February 2002
OpTel March 1995 - October 1996
The Washington Post - Post-Newsweek Cable February 1994 - March 1995
Skills
PPC, SEO, Inbound Marketing, Social Media, Web Marketing, Lead Generation, SEM, E-commerce, Mobile Marketing, Email Marketing, Strategic Partnerships, Affiliate Marketing, Apple iOS Developer, Social Media..., iPad Publisher, Microsoft Publisher, Healthcare, Start-ups, Product Development, Large Systems..., Business Development, Channel Strategy..., Contract Negotiation, Offline Marketing, Viral Marketing, Solution Architecture, Collaborative Leadership, Strategic Thinking, Management, Strategy, Mobile Devices, Sales, New Business Development, Product Management, Telecommunications, Integrated Marketing, Digital Marketing, Marketing, Integration, Direct Sales, Program Management, Wireless, Project Management, SMO, Analytics, Online Marketing, B2B, CRM, Product Marketing, Marketing Management
Education
The University of Texas at Austin
University of Houston
BS, Industrial Distribution / Industrial Technology
IO Integration August 2003 - Present
CB Richard Ellis 2002 - 2003
Vertis / LTC Group / Laser Tech Color April 1998 - June 2002
The LTC Group February 1999 - November 1999
MCI / WorldCom 1993 - 1998
Skills
Servers, Project Management, Change Management, Software Documentation, Outsourcing, CRM, Unix, Digital Asset Management, Social Skills, Advertising, OS X, Strategic Planning, Management, Pre-press, Start-ups, Networking, Leadership, Marketing, Training, HTML, Integration
Education
University of Central Oklahoma
Bachelor of Science (BS)
NICE Systems August 2015 - Present
NICE Systems 2003 - Present
MCI – Worldcom October 2000 - January 2003
NDC – HIS 1998 - 2000
Skills
Software Development, Object Oriented Design, Enterprise Software, CTI, Multithreading, C#, Integration, .NET, Oracle, Program Management, Process Improvement, Management, Outsourcing, Project Management, Software Project..., Cloud Computing, VoIP, SaaS
Education
University of Phoenix 2004 — 2005
Masters of Business Administration, Technology Management
DeVry University 1996 — 1999
Bachelor, Computer Information Systems
TeleManagement Pros August 2010 - Present
Masergy Communications February 2007 - September 2009
JamboTech March 2004 - November 2006
XO Communications October 2003 - February 2004
Broadwing June 2002 - 2003
MCI 2001 - 2002
Centex Telemanagement 1991 - 2001
MCI / WorldCom 1997 - 2000
MFS 1994 - 1997
Skills
IPTV, SIP Trunking, MPLS, Channel Sales, VoIP, Co-location, Telecommunications, Solution Selling, Telecommunications..., Telecom Expense..., LD, Local Access, Carrier Relationships, Indirect Channel Sales, Video Collaboration, Cloud Communications, Dedicated Internet, Data Transport, Hosted Voice, Ethernet over Copper, T1s, EVPL, Integrated Access, SIP, Cloud Computing, Data Center, Network Design, Broadband, Unified Communications, IP, Ethernet, Managed Services, Sales Management, T1, Optical Fiber, Hosted Services, Direct Sales, Selling, New Business Development, Long Distance, WAN, Telephony, Wireless, Internet Services, Sales Operations, Sales Engineering, Sales
Education
California State Polytechnic University-Pomona 1983 — 1986
BS, Business Administration - Marketing Management
TEKsystems August 2015 - Present
Fontaigne Associates June 2014 - Present
Companion Data Services May 2009 - May 2014
Bank of America 2006 - 2008
MBNA 2003 - 2006
BNSF Railway March 2001 - September 2002
MCI / Worldcom May 2000 - February 2001
Computer Sciences Corporation August 1998 - August 1999
Sprint 1996 - 1998
Household Credit Services 1991 - 1996
Skills
Software Project..., Business Analysis, Requirements Analysis, Process Improvement, Software Documentation, Databases, Visual Basic, Testing, Presentation Coaching, Agile, Leadership, Mainframe, COBOL, CICS, DB2, JCL, MVS, SDLC, Business Requirements, Requirements Gathering, Visio, Management, SDSF, Access, Production Support, SQL, Xpediter, VSAM, TSO, Endeavor, Java, Client/server, Easytrieve, Software Development, SharePoint, IBM Utilities, Data Warehousing, Business Intelligence, ISPF, NLP, Coaching, Presentations, Analytics, Editing, C++, Disaster Recovery, VBA, Microsoft SQL Server, R, Agile Methodologies
Education
Johns Hopkins Bloomberg School of Public Health 2015 — 2015
Data Science Specialization
Colaberry School of Data Analytics 2014 — 2015
Business Intelligence
Charter Oak State College 1998 — 2002
Bachelor's Degree, BS Computer Science
San Jose State University 1987 — 1990
50+ units, Mathematics and Computer Science
West Valley College
Associate's Degree, AS Business, Data Processing Option
Earthlink Business February 2010 - May 2014
Verizon January 2004 - April 2009
MCI November 2002 - January 2004
MCI / WorldCom July 2000 - November 2002
Skills
MPLS, T1, Project Management, Telecommunications, DSL, Management, Co-location, VoIP, Managed Services, Networking, Vendor Management, Project Planning, Software Documentation, Leadership, Analysis, Metro Ethernet, Training, Technical Documentation, Process Improvement, Customer Satisfaction, Strategic Planning, Program Implementation, Service Delivery, Software, MS Project, SharePoint, Microsoft Excel, Project Delivery, Integration, Call Centers, Outsourcing, Product Marketing, Team Building, Quality Assurance, Strategy, Outsourcing Management, Wireless, Telephony, Ethernet, IP, Network Design, Salesforce.com, Forecasting, Access, Troubleshooting, CRM, Cross-functional Team..., Budgets, Program Management, Product Management
Education
Ohio University 1995 — 2000
MIS and International Business
Portland State University 2007 — 2008
International Management
BT Global Services September 2013 - Present
EarthLink Business January 2013 - July 2013
Earthlink Business August 2012 - January 2013
Internap December 2009 - August 2012
Orange Business Services 2000 - December 2010
MCI / Worldcom July 1987 - August 2000
Skills
Sales Management, Business Strategy, Leadership Development, Strategic Planning, Thought Leadership, Business Transformation, Team Building, Sales, Marketing, Managed Services, SaaS, Solution Selling, Cloud Computing, Contract Negotiation, Professional Services, Channel, Cross-functional Team..., Management, Strategic Partnerships, Sales Operations, Unified Communications, CRM, Selling, Wireless, Strategy, Direct Sales, Start-ups, Channel Partners, Co-location, MPLS, Leadership, Telecommunications, Pre-sales, Team Management, Outsourcing, Account Management, Competitive Analysis, IT Service Management, Mobile Devices, Business Development, Salesforce.com, Enterprise Software, New Business Development, Vendor Management, VoIP, Product Management, Data Center, Sales Process, Lead Generation, Consulting
Education
Montclair State University 1979 — 1983
BS, Marketing
Railroad Signal International, LLC May 2014 - Present
Rovi September 2000 - November 2013
MCI / WorldCom March 1997 - September 2000
Skills
Microsoft Office, FrontPage, Netbackup, Barracuda Spam Firewall, ASP, Microsoft SQL Server, Photoshop, Digital Photography, Web Development, CMS, Dreamweaver, Web Content, HTML, WordPress, CSS, Agile Methodologies, SharePoint, JavaScript, Integration, Linux
Education
Oklahoma State University Institute of Technology-Okmulgee 1985 — 1987
Associate's degree, Graphic and Printing Equipment Operator, General Production, B
Level 3 Communications 2012 - Present
Verizon Business May 2000 - May 2012
MCI / Worldcom May 2002 - May 2004
UUNET May 2000 - May 2002
University of Pittsburgh October 1996 - May 2000
The Resource Center January 1995 - October 1996
Skills
MPLS, Managed Services, VoIP, Ethernet, VPN, Telephony, Telecommunications, Unified Communications, WAN, LAN-WAN, Security, Network Design, ITIL, IP, Cisco Technologies, Solution Selling, Network Engineering, Pre-sales, Sales Engineering, TCP/IP, Data Center, Routing, Co-location, Network Architecture
Education
University of Pittsburgh 1990 — 1994
BS, Computer Science
Retired August 2015 - Present
Fossil October 2008 - August 2015
PRC March 2008 - September 2008
CompUSA June 2002 - March 2008
Intrusion.com March 2000 - August 2001
Network Associates 1998 - 2000
BancTec March 1997 - October 1997
Jayhawk Acceptance April 1996 - May 1997
MCI Telecommunications June 1982 - April 1997
MCI / Worldcom 1989 - 1996
Skills
Telephony, Telecommunications, Switches, Budget, Data Center, Troubleshooting, Documentations, Budgets, Service Level Agreements, Routers, Practices, Security, Networking, VoIP, Computer Network..., Cisco Technologies, Network Security, IT Management, Virtualization, VMware, Servers, MPLS, Management, Infrastructure, Disaster Recovery, DNS, Network Engineering, Firewalls, Wireless, VPN, WAN, Pre-sales, Cabling, Information Technology, TCP/IP, IT Operations, Cisco IOS, Hardware, Active Directory, System Administration, Windows Server, Microsoft Exchange, Technical Support, LAN-WAN, Integration, ITIL, Storage Area Networks, DHCP, Cloud Computing, Network Administration
Education
Mohawk Valley Community College 1975 — 1977
A.A.S., Electrical Technology
Utica College 1967 — 1971
B.A., Sociology/Anthropology
IHS July 2012 - Present
IHS June 2009 - June 2012
QAD September 2006 - June 2009
Oracle March 2005 - August 2006
PeopleSoft / JD Edwards February 2003 - February 2005
Core Integration September 2001 - December 2002
USA.NET July 1999 - May 2001
MCI / Worldcom July 1993 - June 1999
IBM July 1988 - July 1993
Skills
Business Intelligence, Enterprise Software, Program Management, Business Analysis, ERP, Business Process, CRM, Project Management, PMP, Software Project..., Integration, SDLC, Software Development, Process Improvement, Agile Methodologies, Data Warehousing, Oracle, Business Process..., Requirements Analysis, PMO, Analytics, Management, Change Management, Analysis, Requirements Gathering, Testing, Leadership, Quality Assurance, Salesforce.com, Consulting, Lead Generation, Cross-functional Team..., Vendor Management, Cloud Computing
Education
University of Delaware
BS
Project Management Institute 2002 — 2002
PMP
BetterCore, LLC February 2009 - Present
Harte Hanks April 2014 - March 2015
Rêv Worldwide February 2011 - November 2013
Wyndham Vacation Ownership August 2008 - February 2009
Education Finance Partners February 2007 - August 2008
Spansion July 2005 - January 2007
MCI / WorldCom August 1997 - July 2005
US Navy 1983 - 1986
Skills
Business Process..., Process Improvement, SaaS, Leadership, Change Management, Management, Business Development, Sales Management, Business Strategy, Call Centers, Outsourcing, Program Management, Sales, Call Center, Team Building, Strategy, Business Process, Customer Experience, B2B, Lead Generation, CRM, Telecommunications, Marketing Strategy, Team Leadership, Salesforce.com, Strategic Partnerships, Consulting, Customer Satisfaction, Sales Process, Account Management, Cross-functional Team..., Cloud Computing, Product Management, Strategic Planning, Quality Assurance, Employee Training, Product Marketing, Human Resources, Customer Retention, Financial Services, E-commerce, Management Development, Iso 9000, Customer Service, Executive Management, Professional Services, Project Management, Employee empowerment, Lean Six Sigma, Training
Education
The University of Texas at San Antonio 1988 — 1994
BBA, Finance
Ericsson - Managed Service Operations 2009 - Present
Tandberg Television 2005 - 2009
DG 2002 - 2005
DG Systems / Pathfire 2001 - 2002
DG Systems / Pathfire 2000 - 2001
MCI / WorldCom 1996 - 1999
John H. Harland 1994 - 1996
John H. Harland 1988 - 1994
Lanier Worldwide 1987 - 1988
Skills
Telecommunications, Program Management, VOD, Integration, Product Management, PMP, IPTV, Broadband, Account Management, Streaming Media, Strategy, Digital TV, Mobile Devices, Channel Partners, Sales Operations, IP, Digital Media, Wireless, Leadership, Satellite, Strategic Partnerships, Business Development, Video, Broadcast, Strategic Communications, New Media, Outside Broadcast, Broadcast Video..., High Technology Sales, Relationship Management, Channel Program..., Training Delivery, Wireless Broadband, LTE
Education
Middle Tennessee State University
BBA
Continuing Education 2008 — 2012
Credit Suisse June 2011 - Present
BT Global Services 2004 - June 2011
MCI / Worldcom 1999 - 2004
AT&T Solutions May 1997 - July 1999
Skills
WAN, ITIL, Telecommunications, Security, Data Center, Leadership, Service Delivery, Managed Services, Network Architecture, Program Management, Virtualization, Network Design, Outsourcing, Vendor Management, Disaster Recovery, Cisco Technologies, Pre-sales, Unified Communications, VoIP, IT Service Management, Firewalls, WLAN, MPLS, Switches, Infrastructure, Solution Architecture, Project Delivery, Network Security, LAN-WAN, IT Strategy, Wireless, System Deployment, IP, BGP, Service Management, Network Engineering, Cloud Computing, Juniper, TCP/IP, Integration, IT Management, IPT, VPN, Enterprise Architecture, IT Outsourcing, IT Operations, Information Security, Business Continuity, Networking, Management
Education
Rochester Institute of Technology 1992 — 1997
BS, Information Technology
Bank of America May 2013 - Present
Bank Of America January 2009 - May 2013
Bank of America June 2004 - January 2009
Honeywell 2004 - 2004
Biggs Gilmore 2003 - 2003
Donnell Systems, Inc. 2001 - 2003
OpenConnect Systems 1999 - 2001
MCI / WorldCom 1998 - 1999
NewGen Group 1998 - 1998
DSC / Alcatel 1997 - 1998
Skills
Java, Software Development, Spring, Application Architecture, Oracle, Unix, Linux, Hibernate, Hadoop, Solution Architecture, Web Services, Microsoft SQL Server, Teradata, JavaScript, JDBC, Weblogic, UML, Enterprise Architecture, Sun Certified Java..., Python, Software Design
Education
University of Florida 1983 — 1985
M.S., Computer Science
Furman University 1979 — 1983
B.S., Math, Computer Science
Orchard Point Group, Inc. July 2009 - Present
GlaxoSmithKline July 2002 - July 2009
MCI / WorldCom December 2000 - April 2002
TPMC April 2000 - November 2000
NTRnet Systems November 1999 - March 2000
Merant May 1996 - November 1999
Skills
Integrated Marketing, Advertising, CRM, Experian Hitwise, Cross-functional Team..., Account Management, Marketing Strategy, Project Management, Strategic Planning, Digital Marketing, Marketing, Product Launch, Brand Management, MS Project, PMP, SEO, Change Management, Team Leadership, Personnel Management, Pharmaceutical Industry, Competitive Analysis, Leadership, Program Management, Strategy, Communication Skills, Business Strategy, Lead Generation, Management, Training, Product Management, Interactive Marketing, Marketing Communications, Vendor Management, Start-ups, Creative Direction, Market Research, Budgets, Social Media Marketing, Direct Marketing, Project Planning, Sales, Relationship Marketing, Mobile Devices, Market Planning, Multi-channel Marketing, Marketing Management, Product Marketing, Analytics, Strategic Partnerships, Business Process
Education
University of Michigan-Dearborn 1988 — 1992
B.S., Business Administration, Marketing
Unemployed and looking for work in Workforce management or Contact Center Vendor management. Forecasting and Scheduling ManagerElectrolux Major AppliancesMarch 2012 - June 2014
Electrolux Major Appliances July 2010 - March 2012
Clear Harbor July 2009 - February 2010
Kennametal November 2006 - June 2008
EarthLink September 2004 - October 2006
SITEL Corporation March 2003 - September 2004
Verizon Wireless October 1999 - May 2002
MCI / Worldcom October 1997 - October 1999
APAC Teleservices May 1996 - October 1997
SallieMae January 1992 - May 1996
Skills
SAP, Customer Relations, Visio, Workforce Management, ACD, IEX, Meridian, CMS, Budget Development, Excel, Avaya, Word, Microsoft Office, PowerPoint, IVR, Outlook, Call Routing, Call Center, Lotus Notes, SharePoint, Customer Service, Optimization, Verint, Aspect, Forecasting, Scheduling, Team Leadership, Program Management, Capacity Planning, Customer Satisfaction, Vendor Management, Process Improvement, Operations Management, Metrics, Analysis, Hiring, Performance Management, Team Building, Customer Experience, Continuous Improvement, Problem Solving, Supervisory Skills, Call Center Development, Cost Reduction, Strategic Planning, Customer Retention, Contact Centre, Team Management, Planning, Business Process...
Education
The University of Georgia 1983 — 1991
Bachelor or arts, psychology
Butler High School Augusta, GA 1980 — 1983
Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Financial Industry Regulatory Authority June 2012 - Present
Fox Smart, Inc. October 2004 - Present
The College Board June 2010 - June 2012
Booz Allen Hamilton June 2009 - June 2010
Financial Industry Regulatory Authority October 2007 - May 2009
EDS February 2005 - October 2007
Freddie Mac August 2003 - February 2005
Concert / AT&T March 2000 - August 2003
Global One May 1998 - March 2000
MCI / Worldcom September 1997 - May 1998
Skills
Java, J2EE, OOAD, SOA, IoC, AOP, GWT, HTML/XML, Spring, JPA, Hibernate, SQL, REST, Struts, JSP, Open Source, AJAX, Maven, Scrum, JAX-WS, JAXB, Ant, MVP, Amazon Cloud, RightScale, Java Enterprise Edition, Amazon Web Services..., Software Development, UML, Subversion, CSS, MySQL, Tomcat, XML, JDBC, JUnit, Enterprise Architecture, SDLC, Weblogic, Servlets, EJB, Agile Methodologies
Education
Wharton Business School 2000 — 2000
Certificate
Johns Hopkins University 1991 — 1993
MS
University of Maryland 1986 — 1989
BS
Websense July 2013 - Present
SANDTOWN ASSOCIATES, LLC September 2010 - July 2013
HOSTREMOTE LLC January 2001 - January 2010
IDCI January 1998 - January 2000
MCI / WORLDCOM January 1994 - January 1997
SPRINT COMMUNICATIONS, Inc January 1991 - January 1994
Skills
New Business Development, Business Development, SaaS, Strategic Planning, Strategy, Sales Management, Strategic Partnerships, Telecommunications, Management, Sales, Leadership, Marketing, Sales Operations, Contract Negotiation, Account Management, Team Building, Business Strategy, Negotiation, Direct Sales, Marketing Strategy, Solution Selling, Customer Service, Budgets, Operations Management, Project Management, Data Center, Entrepreneurship, Business Planning, Business Analysis, Vendor Management, Analysis, Professional Services, Competitive Analysis, Start-ups, Forecasting, Finance, Management Consulting, Salesforce.com, CRM, Selling, Lead Generation, Channel Partners, Security, Enterprise Software, Networking, Cloud Computing, Managed Services, Sales Process
Education
St. Francis University
BS, Business
Holy Spirit High School
Fonville Morisey Realty Project Manager/Technical LeadIBM2002 - 2005
Lockheed Martin June 1999 - November 2002
MCI / WorldCom February 1984 - June 1999
George Washington University February 1978 - July 1983
CHILDREN’S HOSPITAL NATIONAL MEDICAL CENTER July 1977 - July 1983
Education
The George Washington University
Master's
Hiram Scott College
BS
University of Maryland College Park 1965 — 1968
Young Living Essential Oils July 2011 - Present
Jena Drake October 2001 - September 2013
MCI / WorldCOM March 1997 - November 2000
Criterion International Managers, Inc. September 1993 - February 1997
Skills
Lifestyle, Event Planning, Essential Oils, Wellbeing, Marketing, Public Relations, Grassroots Organizing, Leadership Trainer, Wellness, Team Building, Simplification, Leadership, Customer Service, Coaching
Education
Collin County Community College 1996 — 2001
Communications Field of Study, Mass Communication/Media Studies
Executive Secretarial School 1992 — 1994
Legal Secretary, Business Administration and Management, General
Harmony High School 1987 — 1992
High School Diploma, General Studies
TeleTech October 2014 - Present
The Pet Nanny July 2012 - Present
Maris Eagles Health February 2011 - Present
TeleTech October 2012 - January 2013
MCI, Verizon Business, Verizon April 2005 - June 2009
Volt Technical and Discover Staffing (Datatec) August 2002 - May 2004
MCI / WORLDCOM April 1997 - January 2002
Skills
Managed Services, Account Management, Training, Project Coordination, Telecommunications..., Telecommunications, Telecommunication..., Customer Service, Service Delivery, Technical Writing, DSO, Frame Relay, Ehternet, Circuit Testing, Telco Industry, CRM, Cloud Computing, Co-location, Conflict Resolution, Call Center, Process Improvement, Unified Communications, Management, Network Design, Professional Services, VoIP, Solution Selling, Order Fulfillment, Vendor Management, Wireless, Optical Fiber, Call Centers, Leadership, Switches, Customer Satisfaction, Data Center, Telephony, SIP Trunking, Salesforce.com, Broadband, Routers
Education
Purdue University and Indiana University 1969 — 1972
none, Fine Aft
Purdue University
Fine/Studio Arts, General
PROS August 2015 - Present
Oracle August 2014 - July 2015
Oracle January 2014 - July 2015
BigMachines November 2012 - July 2015
PGi August 2010 - November 2012
Administaff December 2007 - June 2010
Paychex, Inc June 2006 - November 2007
Global Knowledge August 2005 - June 2006
MCI / WorldCom November 2000 - July 2005
Fintech.net October 1998 - June 2000
Skills
Team Building, Consultative Selling, Solution Selling, Salesforce.com, Sales Process, B2B, SaaS, Software Sales, VoIP, Cloud Computing, Telecommunications, Sales Presentations, Building Relationships, Training Delivery, Sales Prospecting, Cloud-based, Selling, Software Industry, CRM, Sales Management, Enterprise Software, Sales Operations, Sales, Business Development, New Business Development, Product Management, Unified Communications, Marketing, Channel Partners, Lead Generation, Strategic Partnerships, Managed Services, Direct Sales, Account Management, Key Account Management, Cold Calling, Contract Negotiation, International Sales, Professional Services, Strategic Planning, Go-to-market Strategy, Competitive Analysis, Strategy, Relationship Management, Leadership, Outsourcing, E-commerce, Networking, Customer Retention, Product Marketing
Education
University of Houston 1990 — 1994
University of Oklahoma 1991 — 1992
ASK UnLimited LLC August 2001 - Present
LIGMO Institute July 2011 - July 2012
Various Consulting Companies December 2002 - April 2011
MCI / WorldCom May 1997 - October 2001
Form-You-3 Weight Loss Center July 1995 - April 1997
Various Telecommunications Companies May 1986 - June 1995
Skills
Team Building, Training, Management Consulting, Coaching, Strategic Planning, Public Speaking, Entrepreneurship, Stress Management, Customer Service, Program Management, Organizational..., Wellness, Leadership, Strategy, Start-ups, Change Management
Education
University of Pittsburgh - Joseph M. Katz Graduate School of Business
MBA, Finance, Accounting
Clark University
BA, Psychology
Avaya June 2011 - Present
Town of Fairfield 2009 - Present
Loans for investments 2015 - 2015
Loans for investments 2015 - 2015
Loans for investments 2015 - 2015
Sprint July 2003 - April 2010
Qwest Communications July 2001 - July 2003
Global Center / Exodus Communications November 2000 - June 2001
MCI / Worldcom October 1998 - November 2000
Education
Rutgers University-New Brunswick
BA, Accounting, History
Sprint June 2012 - Present
XO Communications June 2011 - April 2012
Sprint Nextel August 2009 - May 2011
DHL June 2004 - March 2009
Sprint Nextel 1999 - 2002
MCI / WorldCom 1996 - 1999
Sprint Nextel 1991 - 1996
Skills
Telecommunications, Wireless, IP, MPLS, Network Design, Troubleshooting, VPN, Switches, CDMA, Networking, Routers, Software Documentation, Project Management, Direct Sales, Strategy, Frame Relay, Network Administration, Project Planning, ATM networks, SDH
Education
San Francisco State University
Associate's degree, Telecom
MetLife September 2013 - Present
Ally Financial Inc. May 2012 - September 2013
IBM October 2008 - March 2012
Sterling Commerce, Inc. May 2007 - October 2008
Sterling Commerce, Inc. 2003 - 2006
MCI / WorldCom 1998 - 2002
Zero Base Advertising 1997 - 1998
Skills
Technical Writing, Software Documentation, Editing, Content Strategy, FrameMaker, Transactional Banking, Usability, Taxonomy, Process Improvement, Information Development, Marketing Communications, Corporate Communications, Copy Editing, Management, Content Management, Copywriting, Content Development, E-commerce, Email Marketing, Project Management, Strategy, CRM, Marketing
Education
The Ohio State University
Bachelor of Arts (BA), English
L-3 Communications October 2013 - July 2015
Rockwell Collins 2011 - 2012
Rockwell Collins 2007 - 2011
Verizon Business 2004 - 2007
US MILITARY CAREER (CONCURRENT) * Will provide detailed addendum upon request * May 1982 - May 2006
MCI / WorldCom 1996 - 2002
Skills
Leadership, Program Management, Product Management, Export Control..., Logistics Management, Cross-functional Team..., Economic Offset, Operations Management, Matrix Management, Requirements Management, Project Planning, Requirements Analysis, Earned Value Management, Strategic Planning, DoD, Integration, Security Clearance, Team Leadership, Military Aviation, Aviation Electronics, Instructor-led Training, Logistics, Military Logistics, Military Operations, Maintenance Management, Youth Development, Youth Leadership, Aerospace, Lean Manufacturing, Defense, Command
Education
Graduate Degrees: 1) MBA, 2) Masters in Military Science and Operational Studies
Command and General Staff College 1998 — 2000
Master's Degree, Military Science and Operational Studies
University of Iowa - Henry B. Tippie College of Business 1992 — 1994
MBA, Marketing & Finance, Services Mktg/Sales, Industrial Mktg/Sales, International Mktg, International Finance
Appalachian State University 1978 — 1982
BA, Communication
Yorktown High School 1975 — 1978
GCA Services Group April 2011 - Present
IMG Worldwide August 2007 - July 2011
Global Crossing 2007 - 2007
MCI / Worldcom January 1983 - January 2004
Skills
Avaya, Customer Service, Vendor Management, Troubleshooting, Project Planning, Project Management, Telecommunications, Telephony, Communication, Analysis, Goal Oriented
Education
Baldwin-Wallace College
Business/Psychology
University of Cincinnati
JDL Technologies September 2012 - Present
SECNAP Network Security December 2007 - August 2012
Randstad US (f/k/a SFN Group, Inc.) 2006 - 2007
MCI / WorldCom 1991 - 2006
Skills
Public Relations, Advertising, Marketing Communications, SEO, Press Releases, Lead Generation, Internal Communications, Blogging, Strategic Partnerships, Management, Social Networking, CRM, Strategy, Leadership, Marketing, Sales, B2B, Start-ups, Online Marketing
Education
Barry University
B.A., English
Verizon Enterprise Solutions March 2006 - Present
MCI Corporation September 2003 - March 2006
MCI Corporation March 2001 - September 2003
MCI / WorldCom March 1997 - March 2001
MCI Corporation March 1993 - March 1997
MCI Corporation 1988 - 1993
Skills
Unified Communications, MPLS, VoIP, Telecommunications, Co-location, Ethernet, Data Center, Solution Selling, Cloud Computing, Professional Services, SIP Trunking, SIP, Telephony, WAN, IP, Enterprise Software, Wireless, Sales Engineering, Network Design, Enterprise Architecture, CRM, Cisco Technologies, Account Management, Managed Services, Network Architecture
Education
Boston University 1984 — 1988
BSEE, Electrical Engineering
Canterbury School 1981 — 1984
CSC August 2009 - Present
Sprint Nextel 2002 - March 2008
KPMG / Bearing Point 2000 - 2001
MCI / Worldcom 1997 - 2000
Bell Atlantic / Verizon June 1995 - September 1997
MCI April 1994 - June 1995
Anstec, Inc. December 1993 - April 1994
IBM May 1978 - August 1993
Skills
Program Management, Project Management, Policy/Procedure..., Concur, Expense Management, People Management, Global Product..., Telecommunications, Retail Systems, Change Management, Systems Integration, SDLC, PMP, Integration, Retail, Management, Global Marketing, Vendor Management, Leadership, Cross-functional Team..., Business Process..., Process Improvement, Customer Satisfaction, Strategy, PMO, Team Leadership, SaaS, Outsourcing, Testing, Business Analysis, Business Process, IT Strategy, Project Portfolio..., Service Delivery, IT Service Management, System Deployment, Product Management, Software Project..., Project Delivery, CRM, IT Management, Requirements Analysis, Business Intelligence, Professional Services, ERP, Enterprise Software, Software Documentation, Requirements Gathering, Data Center, ITIL
Education
George Mason University 1975 — 1977
BS, Business Administration
Pacific Natural Foods October 2013 - Present
El Paso County May 2013 - October 2013
El Paso County April 2003 - May 2013
MCI / WorldCom November 1999 - December 2003
HP Microsoft December 2002 - April 2003
International Conference Resorts January 1998 - January 1999
Western Pacific Airlines 1997 - 1998
Zenith Data Systems January 1987 - 1987
Skills
Security+, Laptops, Servers, Software Installation, Active Directory, Computer Hardware, Desktop Support, IT Management, Network Security, VMware, Security, Windows, Virtualization, Group Policy, Network Administration, Windows 7, System Administration, Windows Server 2003, DNS, DHCP, Windows Server 2008, VPN, SharePoint, A+ Certified, IT Service Management, CCNA, Windows Server, Technical Support, Troubleshooting, Microsoft Exchange, Help Desk Support, Hardware, Project Management, Disaster Recovery, Integration, XP, IIS, HP, Firewalls, Networking, TCP/IP, Data Center, Cisco Technologies, Operating Systems, ITIL, Visio, Software Documentation, Incident Management, Microsoft SQL Server, IT Operations
Education
Microsoft 2010 — 2010
MCP,MCSA,MCSE2003,MCITPEA
Pikes Peak Community College 1983 — 1985
AAS, Electronic Technologies
PAETEC NOW Windstream July 2010 - January 2015
Better Homes & Gardens / Rand Realty April 2009 - September 2010
BNC VOICE LLC January 2010 - July 2010
Century 21 Wolff December 2005 - April 2009
MCI / WorldCom September 1994 - October 2002
Skills
Account Management, Cloud Computing, Co-location, Direct Sales, MPLS, Managed Services, Management, Sales, Salesforce.com, Selling, Solution Selling, Telecommunications, Unified Communications, VoIP, Telephony
Education
Fairleigh Dickinson University - Teaneck, NJ 1982 — 1987
BS, Business Management
Klinkert Software & Services, Inc. July 2013 - Present
IBM 2005 - 2013
Klinkert & Associates, Inc. 2003 - 2005
MCI / WorldCom 2000 - 2003
PageNet 1997 - 2000
MCI 1993 - 1997
LCC 1990 - 1993
GE 1984 - 1990
Texas Instruments 1982 - 1984
Motorola 1980 - 1982
Skills
4G, WiMAX, LTE, RF, 3G, Wireless, Broadband, Smart Grid, AMI, Communication Systems, Telecommunications, WiFi, Wireless Networking, Network Architecture, Network Engineering, Systems Engineering, RF Engineering, Cellular Communications, Wireless Broadband, Radio Communication, Mobile Communications, Microwave, Wideband, Network Optimization, Radio Network Design, RF Tools, Software Development, Optimization Strategies, GIS Modeling, Matlab, Large Scale Optimization, Operations Research, Mathematical Programming, Network Programming, CPLEX, Wireless Sensor Networks, Power Systems, Optimizations, Strategy, Management Consulting, Business Strategy, Mobile Technology, Smart Metering, Mobile Devices, Optimization, Integration, Program Management, IP, small cell, Network Design
Education
Southern Methodist University
Doctor of Engineering, Engineering Management
Southern Methodist University
Master of Science (MS), Telecommunications
Southern Methodist University
Master of Science (MS), Electrical Engineering
University of Texas at Austin
BSEE, Electrical Engineering
The Master's School July 2011 - Present
Contractor (self) February 2011 - June 2011
Verizon November 2006 - February 2011
Value Connect Technologies November 2002 - September 2005
MCI / Worldcom June 1997 - October 2002
Telepartner International October 1990 - May 1997
Skills
Telecommunications, Program Management, Leadership, Sales, Marketing, Sales Operations, Project Management, Coaching, Team Building, Customer Service, Public Speaking, Strategic Planning, Management, Strategic Partnerships, Microsoft Office, Marketing Strategy, New Business Development, Project Planning, Negotiation, VoIP, Team Leadership, Customer Satisfaction, Cross-functional Team...
Education
The University of Connecticut
Bachelor of Science, Education
Blackboard, Inc. December 2011 - September 2013
National Industries for the Blind (NIB) May 2009 - February 2011
Verizon Business November 2005 - March 2008
World Savings Bank September 2004 - October 2005
MCI / WorldCom August 1999 - June 2004
Skills
Project Management, Strategy, Integration, SDLC, Program Management, Requirements Analysis, Project Planning, Management, Telecommunications, Business Process, Business Analysis, Software Documentation, Training, Process Improvement, User Acceptance Testing, Strategic Planning, Product Development, Software Development, Vendor Management, PMP, Cross-functional Team..., Business Process..., Testing, Change Management, Business Requirements, Analysis, Business Intelligence
Education
Barry University 1991 — 1993
Bachelor of Arts, Concentration in English Two minor concentrations in Spanish and Political Science
Universidad de Valladolid 1991 — 1991
Certifificate of Advanced Spanish, Spanish
West Virginia University 1987 — 1991
TES - The Employment Solution (Woman Owned business, certified as a Women’s Business Enterprise) March 2007 - Present
Manpower Professional March 2006 - February 2007
TMP Worldwide / Hudson May 2000 - March 2006
MCI / WorldCom April 1993 - May 2000
Skills
Technical Recruiting, Talent Acquisition, Applicant Tracking..., Contract Recruitment, Executive Search, Recruiting, Sourcing, Talent Management, Recruitment Advertising, Screening, Internet Recruiting, Benefits Negotiation, Human Resources, Temporary Placement, Employee Relations, Staffing Services, Screening Resumes, Permanent Placement, College Recruiting, Employer Branding, Management, SDLC, Interviews, HR Consulting, Hiring, CRM, Resume Writing, Personnel Management, Vendor Management, IT Recruitment, HRIS, Candidate Generation, Temporary Staffing, Onboarding, Consulting, Professional Services, Resource Management, Employee Engagement, Interview Preparation, Business Networking, Search, PeopleSoft, Taleo, Performance Management, Cold Calling, RPO, HR Policies, Staff Augmentation, Building Relationships, Information Technology
Education
East Carolina University 1989 — 1991
Bachelor of Science Degree
Louisburg College 1986 — 1988
Associate of Arts Degree
West Carteret
Cox Communications January 2014 - Present
Cox Communications December 2007 - December 2013
Cox Communications January 2006 - 2008
Cox Communications January 2003 - January 2005
Cox Communications January 2003 - June 2003
MCI / WorldCom September 2000 - January 2003
Skills
Virtual Teams, Change Management, Compensation & Benefits, Human Resources, Process Improvement, 4 Disciplines of..., Project Management, Performance Management, Team Leadership, Leadership Development, Staff Development, Compensation Surveys, Job Evaluation, Meeting Facilitation, Large Group Facilitation, Strategic Planning, Vendor Management, Cross-functional Team..., Training, Call Centers, Telecommunications, Management, Leadership, Organizational..., Program Management, Talent Management, Employee Engagement, Team Building, Strategic Partnerships, Strategy, Analysis, Coaching, Budgets
Education
Oklahoma City University - Meinders School of Business
Master of Business Administration (M.B.A.), Marketing Emphasis
Southern Nazarene University
Bachelor of Science, Organizational Leadership
The University of New Mexico
Northrop Grumman Information Systems January 2013 - Present
Northrop Grumman Corporation January 2012 - January 2013
Northrop Grumman Corporation November 2005 - January 2012
Sanmina-SCI July 2002 - August 2003
MCI / Worldcom August 1997 - January 2002
Stemco LP November 1991 - December 1993
National Presort February 1991 - November 1991
E-Systems - now L3 Communications Integrated Systems November 1987 - February 1991
Texas Instruments October 1981 - November 1987
Skills
Quality Management, Troubleshooting, Computer Hardware, Quality Assurance, Continuous Improvement, Lean Manufacturing, Process Improvement, Deployment, Documentation, Six Sigma, Root Cause Analysis, ISO, Manufacturing, MS Project, Problem Solving, Aerospace, GD&T, Supply Chain Management, Testing, Avionics, Aviation, Team Leadership, SPC, Iso 9000, Quality System, Failure Analysis, PMP, System Testing, Electronics, Requirements Management, SDLC, Software Documentation, Training, Management, Engineering Management, Engineering, Inspection, Program Management, DoD, Operations Management, Cost Management, Quality Control, Software Quality Control, Quality Auditing, Military
Education
LeTourneau University 1976 — 1981
Bachelors of Science, Mechanical Engineering
LeTourneau University 1977 — 1979
Aviation Technology, Aviation - Airframe and Powerplant
CNC Inc. 2001 - Present
New Hope Baptist Church 2006 - 2011
IMTAS 2006 - 2009
Radware 2002 - 2004
MCI 2001 - 2002
Synnap 2000 - 2001
MCI / WorldCom 1993 - 2000
Skills
Avaya, Microsoft Exchange, Windows 2000, Data Center, Servers, Cloud Computing, Security, Active Directory, Troubleshooting, Windows 7, Network Security, Windows Server, VoIP, Telecommunications, Hardware, Switches, VPN, DNS, IP, Budgets
Education
Iona Prep 1963 — 1968
New York State Regents Diploma
University of Maryland College Park
Bachelor’s Degree
Genworth December 2014 - Present
Genworth Financial July 2006 - December 2014
Genworth 2005 - 2006
Genworth 2004 - 2005
Network Solutions (formerly VeriSign) 2001 - 2004
MCI / WorldCom 1997 - 2002
American Mobile Satellite 1993 - 1998
Skills
Analytics, SEM, SEO, Online Marketing, Digital Marketing, Web Analytics, Strategy, Marketing, Marketing Strategy, Process Improvement, Digital Strategy, Direct Marketing, Project Management, Program Management, Usability, Social Media Marketing, Lead Generation, Cross-functional Team..., Marketing Communications, Sourcing, User Experience, Web Marketing, Online Advertising, B2B, Google Analytics, Non-profits, Salesforce.com, Segmentation, Nonprofits, Problem Solving, Team Leadership, Creative Solutions, Consulting, Hypothesis Testing, Competitive Analysis, Influence Others, Easily Adaptable, Troubleshooting, Vendor Management, Relationship Management, Forecasting, Copywriting, Web Design, Campaign Management, Creative Strategy
Education
Averett University 2010 — 2012
MBA, Masters of Business Administration, 4.0
Virginia Polytechnic Institute and State University 1989 — 1992
Bachelor of Science, Marketing Education Training & Development
Chowan College 1987 — 1989
Associates, Cum Laude, Merchandise Management
Isle of Wight Academy 1983 — 1987
Diploma, General Education
LAMP Camp August 2015 - Present
Fairway Independent Mortgage Corporation May 2011 - July 2015
Virginia Commonwealth University Health System 2008 - 2011
MCI / Worldcom October 2000 - June 2002
United States Marine Forces Reserve 1996 - 2000
Skills
FHA, Mortgage Lending, VA loans, Loans, Refinance, HUD, Mortgage Marketing, Real Estate Economics, Residential Mortgages, First Time Home Buyers, Investment Properties, Loan Origination, USDA, Mortgage Banking, Credit, Underwriting, Government Loans, Referrals, FHA Financing, JIRA, PHP, MySQL, Vim, Object Oriented Design, Git, Problem Solving, Time Management, Customer Service
Education
Virginia Commonwealth University 2005 — 2007
BS, Clinical Laboratory Science
J Sargeant Reynolds Community College 2003 — 2005
Associate of Science (A.S.), Clinical Laboratory Science/Medical Technology/Technologist
Looking for a new opportunity in Colorado Springs or South Denver Area Implementation Account ManagerYES Energy ManagementApril 2011 - July 2015
Crossfire Consulting August 2010 - December 2010
Verizon Business 2006 - 2009
COMSYS 2005 - 2006
El Paso County 2004 - 2005
Creative Memories 2003 - 2005
MCI / Worldcom 1993 - 2001
Circuit City 1998 - 2000
Qwest Communications 1992 - 1993
Skills
Yardi Voyager, SDLC, Requirements Analysis, Software Project..., Business Analysis, Software Documentation, Integration, Requirements Gathering, Agile Methodologies, Project Management, Telecommunications, Vendor Management, Software Development, Management, Change Management, SharePoint, ITIL, Linux, Visio, Business Requirements, PMP, Process Improvement, Business Process, Program Management, Unix, Testing, Quality Assurance, Business Intelligence, SQL, Enterprise Architecture, Databases, Software Implementation, Leadership, Troubleshooting, MS Project, SOA, Project Portfolio..., Agile Project Management, IT Management, IT Strategy, Oracle, Systems Analysis, Disaster Recovery, Enterprise Software
Education
Colorado Technical University 2002 — 2004
Masters, IT Management
Colorado Technical University 1988 — 1992
Bachelors, Computer Science
Mitchell High School 1972 — 1974
High School Diploma
Time Warner Cable June 2012 - Present
Experis July 2011 - June 2012
The Nielsen Company October 2007 - February 2011
Friends & Company April 2007 - October 2007
Verizon/MCI/Worldcom 1999 - December 2006
MCI / WorldCom September 1997 - 1999
MCI July 1994 - September 1997
MCI April 1991 - July 1994
MCI July 1987 - April 1991
Skills
Cross-functional Team..., Strategy, Visio, Analysis
Education
National Louis University
Management
Virginia Polytechnic Institute and State University
Business
East2West Media Group, Inc. May 2009 - Present
Gwinnett Gladiators October 2001 - Present
Georgia Force March 2011 - July 2011
Gwinnett Braves April 2009 - September 2009
RMP January 1997 - June 2007
NightGlass Media Group January 1997 - June 2007
Post Modern Editorial 1997 - 2004
MCI / Worldcom January 1995 - January 1997
MCI Telecommunications Corporation 1994 - 1996
tv3 suburban cablevision 1988 - 1993
Skills
Multi-camera Directing, Green Screen, Recording, Radio Broadcasting, Field Producing, Voice Over, On-camera Talent, Web Video, Digital Media, Video Production, Post Production, Advertising, Producing, Video Editing, Video, HD Video, Media Production, New Media, Broadcast, Television, Camera, Camera Operating, Non-linear Editing, Marketing Communications, Sound, Music, DVD Studio Pro, Commercials, Production Managment, Broadcast Television, Streaming Media, Film Production, Avid Media Composer, Digital Video, Videography, Final Cut Studio, Documentaries, Avid, Dvd, Directing, Live Events, Final Cut Pro, Cinematography, Reality, Music Videos, Audio Editing, Short Films, Screenwriting, Audio Post Production, Multimedia
Education
Kutztown University of Pennsylvania 1982 — 1988
BS Telecommunications, Electronic Media Production
Seton Hall Prep
SAP May 2015 - Present
MemSQL March 2014 - March 2015
Oracle October 2013 - March 2014
Oracle February 2004 - October 2013
MCI / Worldcom 2002 - 2004
firepond June 1998 - 2002
Skills
Sales, Solution Selling, Enterprise Software, SaaS, Professional Services, Cloud Computing, Complex Sales, Enterprise Account..., Technology, Business Intelligence, Open Source, Databases, Relational Databases, Database Security, Account Management, Big Data, Technology Integration, Start-ups, Competitive Analysis, Sales Enablement, Demand Generation, Sales Process, Business Alliances, Software Industry, Management, Salesforce.com, Go-to-market Strategy, Selling, Security, Channel Partners, Pre-sales, Lead Generation, Strategic Partnerships, CRM, Direct Sales, Managed Services, PaaS, Data Center, Sales Operations, Oracle, Product Management, Sales Presentations, Analytics, Strategy, Sales Management, Business Development, Leadership, Cross-functional Team...
Education
California State University-Chico
Bachelor’s Degree, Instructional Technology
College of the Redwoods
Associate's Degree, General Studies
Level 3 Communications formerly tw telecom September 2003 - Present
tw telecom, inc. May 2006 - May 2008
tw telecom, inc. September 2003 - May 2006
MCI / WorldCom February 1998 - December 2003
Skills
IP, Network Design, Switches, Metro Ethernet, BGP, Ethernet, MPLS, Juniper, Carrier Ethernet, Cisco Routers, Telecommunications, Provisioning, Sales Engineering, Co-location, Unified Communications, DWDM, SIP Trunking, TDM, WAN, Optical Fiber, VoIP, SIP, Telephony, Pre/Post Sales Engineers, Internet Services, Troubleshooting, Social Networking, Gigabit Ethernet, 10G Ethernet, MPLS Networking, Intelligent Networks, Network Engineering, Fiber Optics, Data Center, Cisco Technologies, Networking, Juniper Technologies, Managed Services, Routing, Solution Selling, Cloud Computing, Amazon Web Services..., Professional Services, BC/DR, Leadership, Coaching & Mentoring, People Skills, People Management, Social Engineering
Education
Pikes Peak Community College 1998 — 2000
Certificate of Achievement, Certificate of Achievement: Cisco Networking
Colorado Mountain College 1991 — 1994
Marketing Management, Ski Business
Manitou Springs High School 1988 — 1991
Quantum Health September 2014 - Present
State of Ohio - MHAS August 2012 - June 2014
State of Ohio - Taxation February 2009 - July 2012
State of Ohio ODJFS December 2004 - February 2009
Cardinal Health January 2003 - November 2004
MCI \ Worldcom December 1998 - December 2002
Skills
Oracle, Microsoft SQL Server, Unix, Databases, Data Warehousing, ETL, Data Modeling, SSIS, Visio, SQL, Enterprise Architecture, ITIL, Data Migration
Education
Franklin University 2000 — 2003
Master's Degree, Computer Science, 3.6
Franklin University 1994 — 1997
Bachelor's Degree, Computer Science, 3.56
VeriSign December 2002 - Present
RDA Corporation July 2002 - December 2002
COMSYS March 2002 - June 2002
NeuStar, Inc. July 2001 - February 2002
MCI / WorldCom July 1997 - July 2001
Northrop Grumman Information Systems September 1994 - June 1997
Skills
Quality Assurance, Software Quality..., Requirements Analysis, DNS, SDLC, Security Clearance, Agile Methodologies, Testing, Test Automation
Education
George Mason University 1989 — 1994
B.S., Economics
West Springfield H.S.
NMAI (National Museum of the American Indians) December 2009 - Present
NMAI (National Museum December 2009 - Present
Indigenous Peoples Literature 1993 - Present
Montgomery County Government November 2008 - December 2009
Obama for America August 2008 - November 2008
SHRM (Society March 2008 - August 2008
APS Healthcare March 2002 - August 2007
Option Wealth April 2000 - March 2001
MCI / WorldCom August 1998 - April 2000
US Air Force Band 1975 - 1979
Skills
Research, Social Media, Public Speaking, Photoshop, Newsletters, Non-profits, Editing, Public Relations, Blogging, Proofreading, Web Design, Community Outreach, Event Planning, Facebook, Microsoft Office, Nonprofits, Social Networking, Software Documentation, HTML, Management, CMS, Strategic Planning, Social Media Marketing, Microsoft Word, Press Releases, Web Content, Teaching, Proposal Writing, Event Management, Creative Writing, Fundraising, Marketing, Online Marketing, Databases, Program Development, Photography, Media Relations, Copy Editing, Volunteer Management, Marketing Communications, PowerPoint, Leadership, Email Marketing, Customer Service, Human Resources, Data Entry, Training, WordPress, Adobe Creative Suite, Mac
Education
Austin Peay State University 1968 — 1972
Mediatech Inc. / Corning Inc. July 2001 - January 2013
Borden/ Meadowgold July 1995 - September 2000
MCI / Worldcom June 1994 - July 1995
Sara Lee Bakery December 1988 - April 1994
The Bovaird Supply Company August 1985 - October 1988
Skills
Sarbanes-Oxley Act, Financial Reporting, Accounting, Internal Controls, Cost Accounting, Process Improvement, Management, Budgets, Finance, Mergers & Acquisitions, Auditing, Analysis, Accounts Payable, Banking, Human Resources
Education
Oklahoma State University 1981 — 1985
Bachelors of Science - Business Administration, Major: Finance Minor: Economics
Verizon Business April 2008 - Present
MCI / Worldcom June 1999 - October 2007
Education
DeVry University-Illinois 1986 — 1988
N/A, Industrial Electronics Technology/Technician
Lake Michigan College 1985 — 1986
N/A, N/A
Constable & Associates, LLP January 2013 - Present
University of Phoenix May 2008 - Present
Fitting Back In, Inc. September 2003 - December 2012
World Won Development Center, Inc. September 2003 - February 2006
MCI / WorldCom October 1997 - September 2003
Skills
Teaching, Research, Process Improvement, Management Consulting, Capacity Building, Financial Planning, Fundraising, Higher Education, Budget Development, Conference Speaker, Life Counselor, Non-profit Consulting, Strategic Financial..., Nonprofits, Management, Entrepreneurship, Marketing, Leadership, Coaching, Leadership Development, Organizational..., Training, Grant Writing
Education
Aspen Theological Seminary 2009 — 2011
Ph.D, Counseling
Oral Roberts University 1998 — 2001
MBA, Management
Oral Roberts University 1994 — 1997
BS, Accounting
Communications Technology Association of MN September 2001 - June 2010
NBC Sports 2007 - 2010
Technology Managment Corporation April 2008 - February 2009
Black Box Network Services August 2006 - October 2007
XO Communications February 2004 - June 2005
Sprint December 2002 - November 2004
Broadwing Communications June 2001 - December 2002
MCI / Worldcom July 1999 - March 2001
Broadview Media 2001 - 2001
MCI May 1998 - June 1999
Education
Brown College 1986 — 1987
Associates Degree, Radio/Television Broadcasting
Level 3 Communications March 2015 - Present
tw telecom, inc. March 2010 - March 2015
AT&T Business - Alliance Channel November 2008 - December 2009
AT&T Business - Healthcare Vertical December 2006 - November 2008
Solarcom/Presidio Networked Solutions June 2006 - December 2006
BellSouth Business July 2000 - April 2006
US Army Reserves January 1983 - January 2005
ITC^DeltaCom August 1998 - June 2000
MCI / WorldCom August 1995 - July 1998
Skills
Security, VoIP, Leadership, Sales Process, Solution Selling, Telecommunications, Managed Services, Data Center, Business Development, Co-location, Networking, Sales, Cloud Computing, Metro Ethernet, Strategic Partnerships, Direct Sales, Enterprise Software, Ethernet, Team Leadership, Sales Management, WAN, Channel, Contract Negotiation, Vendor Management, MPLS, Call Centers, Telephony
Education
Columbus State University
BS, Mathematics
WimbledonHealth Partners 2015 - Present
Zavee LLC November 2009 - September 2015
Greenwise Bankcard, LLC 2009 - 2014
Noblett & Associates, LLC January 2002 - January 2009
RC Levitt Consulting LLC 2001 - 2002
vRadio Media 1997 - 2001
Network Long Distance 1995 - 1997
MCI / WorldCom 1989 - 1995
Skills
Accounting, Budgets, Business Planning, Cash Management, Credit, Due Diligence, Equities, Executive Management, Finance, Financial Reporting, Forecasting, Investments, Management, Marketing, Mergers, Mergers, Negotiation, Strategy, Selling, Mergers & Acquisitions, Start-ups, Strategic Partnerships, Business Development
Education
University of Miami 1986 — 1987
Masters, Professional Accounting
HR@Large October 2001 - Present
MCI / WorldCom June 2000 - August 2001
ACS 1998 - 2000
Todays Staffing June 1996 - November 1997
Fujitsu-ICL August 1994 - June 1996
Skills
Employee Relations
Education
The University of Texas at Dallas
BA, Psychology
Phoenix Computer Technologies Inc. May 2000 - Present
Workscape 1998 - 2000
SHL Systemhouse 1997 - 1998
MCI / WORLDCOM 1993 - 1997
Federal Express 1988 - 1993
El Paso County Colorado 1986 - 1988
National Systems and Research 1984 - 1986
DMA Computer Solutions 1982 - 1984
Skills
Management, SaaS, Cloud Computing, Professional Services, IVR, Software Development, Consulting, VoIP, CTI, Enterprise Software, Telephony, Speech Recognition, Unified Communications, Mobile Devices, Project Management, Strategy, Telecommunications, Call Center, Asterisk, Workforce Management, SugarCRM, Knowledge Base, Call Centers, Managed Services, Contact Centers, SIP, Go-to-market Strategy, Business Analysis
Education
Oklahoma State University
Bachelor's Degree
University of Oklahoma
Dell Inc. January 2004 - January 2009
Dell Inc June 2002 - December 2003
Dell Inc January 2000 - June 2002
Dell Inc. May 1998 - December 1999
MCI / Worldcom 1993 - 1998
Skills
Cross-functional Team..., Competitive Analysis, Analytics, User Experience, Go-to-market Strategy, E-commerce, Product Management
Education
The University of Texas at Austin
BBA
Zayo Group April 2013 - Present
Zayo Group July 2012 - April 2013
AboveNet March 2009 - July 2012
AboveNet Communications May 2008 - October 2009
AboveNet December 2005 - March 2008
Orange/ FTLD USA December 2002 - December 2005
MCI / WorldCom 2000 - 2002
US Army 1990 - 2000
Skills
DWDM, SDH, Fiber Optics, Ethernet, IP, BGP, Telecommunications, MPLS VPN, Networking, Optical Fiber, Network Architecture, Data Center, WAN, Switches, QoS, OTN, Network Design, Network Engineering, ATM networks, Carrier Ethernet, DSL, Broadband, Juniper, T1, Internet Services, TDM, VoIP, Frame Relay, Managed Services, Fiber Optic Networks, MPLS, Computer Network..., Transmission, Metro Ethernet, Wireless, Co-location, OSPF, Cisco Technologies, LAN-WAN, FTTx, Routers, Routing
Education
University of Phoenix
CBS Interactive February 2011 - Present
Pixar Animation Studios July 2008 - November 2010
Google 2007 - 2008
Google May 2006 - April 2007
Brigata International 2004 - 2006
MCI / Worldcom 2001 - 2004
Hall Kinion 1999 - 2001
Skills
College Recruiting, Management, Internet Recruiting, Onboarding, Talent Acquisition, Recruiting, Human Resources, Technical Recruiting, Talent Management, Employee Relations, Applicant Tracking..., Interviews, Social Media, Social Media Marketing, Digital Media, Sourcing, Social Networking
Education
San Francisco State University 1995 — 1997
BA, Psychology
University of California, Santa Barbara 1992 — 1994
Verizon Enterprise Solutions May 2014 - Present
Verizon Business January 2006 - May 2014
MCI Inc. June 2004 - December 2005
MCI / WorldCom September 1998 - June 2004
UUNet/WorldCom February 1998 - September 1998
CompuServe Network Services February 1996 - June 1998
TechSmith Corporation May 1993 - February 1996
Skills
Linux, C#, Unix, .NET, Agile Methodologies, Security, Software Development, Software Engineering, TCP/IP, Web Services, Software Project..., Integration, SDLC, SQL, Requirements Analysis
Education
Michigan State University 1987 — 1991
BS, Computer Engineering
Lexis Nexis September 2005 - Present
MCI 1992 - 2005
MCI / Worldcom 1992 - 2003
Skills
Business Analysis, Solution Selling, Sales Process, Sales, Salesforce.com, Managed Services, Team Leadership, Professional Services, Sales Management, Telecommunications, SaaS, Account Management, Strategic Planning, New Business Development, Management, Negotiation, Strategic Partnerships, Business Development, Direct Sales, CRM
Education
The University of Tennessee at Chattanooga 1979 — 1983
Bachelor of Science (BS) Business, Business, Management, Marketing, and Related Support Services
Yodle July 2010 - Present
Convergys July 2008 - May 2010
PRC November 2006 - February 2008
MCI 1998 - 2004
MCI Telecommunications 1998 - 2004
MCI/Verizon 1989 - 2004
MCI / Worldcom 1989 - 2004
MCI Communications 1989 - 2004
Skills
Team Building, Training, Selling, Call Center, Salesforce.com, Vendor Management, Customer Experience, Sales, Continuous Improvement, Telecommunications, CRM, Account Management, Process Improvement, Customer Retention, Customer Satisfaction, Call Centers, Sales Operations, Sales Management, Customer Service, Negotiation, Leadership
Education
Briar Cliff University 1980 — 1983
Bachelor of Arts, History/Secondary Education
Briar Cliff University
BA, History
Dell March 2010 - Present
Dell Inc April 2007 - March 2013
Bank Of America May 2005 - April 2007
AMDOCS January 2005 - May 2005
Qwest Communications May 1996 - November 2004
MCI / Worldcom October 1995 - April 1996
Tata Consultancy Services October 1992 - October 1995
Skills
C++, SOA, Java Enterprise Edition, Enterprise Architecture, ESB, IT Strategy, M&A experience, Oracle SOA Suite, Oracle BPEL, Product Evaluations, Java Enterprise..., TOGAF, Weblogic, Solution Architecture, Architectures, Enterprise Software, Architecture, Integration, EAI
Education
Doctor Babasaheb Ambedkar Marathwada University 1986 — 1990
Bachelor in Engineering, Computer Science & Engineering
Verizon Business January 2005 - Present
MCI / Worldcom June 2001 - January 2005
United States Marine Corps November 1990 - November 1994
Skills
Project Management, Network Design, Frame Relay, Networking, Telecommunications, IP, Training, Ethernet, Data Center, MPLS, Security
Education
University of Nebraska at Kearney 1996 — 2001
Bachelor or Science, Telecommunications Management
GINW 1986 — 1990
High School Diploma, College/University Preparatory
Pennsbury School District August 2015 - Present
School District of Philadelphia August 2009 - August 2015
Philadelphia Freedom Valley YMCA March 2012 - January 2013
Key Academics April 2012 - June 2012
Central Dauphin High School March 2009 - May 2009
shippensburg university August 2008 - May 2009
GR Sponaugle Communication July 2006 - January 2008
Avaya Business Partner June 2005 - June 2006
MCI / Worldcom June 2000 - June 2005
Skills
Curriculum Design, Biology, Lifesciences, Physics, Science, Coaching, Educational Technology, Instructional Design, Curriculum Development, K-12 Education, Instructional Technology, Classroom, Lesson Planning, Teaching, Educational Leadership, Science Education, Teacher Training, Staff Development, Tutoring, Classroom Management, Differentiated...
Education
Cabrini College 2013 — 2015
Master of Education (M.Ed.), Principal Certification
New Science Teacher Academy 2011 — 2012
Professional Development, NEw Teaching Training. Studying current standards and the Next Generation Science Standards.
Shippensburg University of Pennsylvania 2008 — 2009
Teacher Certification, Secondary Science Education
Harrisburg Area Community College 1993 — 2008
Continuing Education, Continuing Education
University of Mary Washington 1993 — 1997
B.S., Biology
Central Dauphin High School 1990 — 1993
HS Diploma, College Prep
BEC Capital, Inc. August 2013 - Present
Greater San Antonio Area October 2009 - Present
Solectron Global Services June 2002 - July 2007
Stream International April 1998 - June 2002
Sitel Corp 1996 - 1998
MCI / Worldcom 1988 - 1996
Skills
Vendor Management, Call Center, Process Improvement, Operations Management, Customer Experience, Outsourcing, Customer Satisfaction, Workforce Management, Employee Relations, Call Centers, Leadership, BPO, Cross-functional Team..., Employee Engagement, Human Resources, Management, Performance Management, Telecommunications, Customer Service, Team Building
Education
The University of Memphis
Bachelor's degree
TIFFANY & CO September 2011 - Present
SEDA FRANCE, INC January 2005 - May 2011
MCI / WORLDCOM January 2000 - January 2005
RMH / TELEQUEST January 1996 - January 2000
DialAmerica Marketing January 1994 - January 1996
Skills
Project Management, Visual Merchandising, Luxury Goods, Sales, Development & delivery..., Microsoft Applications, Email, Microsoft Excel, Microsoft Word
Education
Iowa State University 1986 — 1988
Fine Art
Oklahoma City Community College 1983 — 1985
Associate, Graphic Desigh
Nationwide Insurance November 2003 - Present
MCI / WorldCom 1999 - 2001
Ohio Police and Fire Pension Fund 1997 - 1999
CompuServe 1991 - 1995
Skills
SDLC, Agile Methodologies, SQL, Java, Requirements Analysis, Unix, Microsoft SQL Server, Software Development, Process Improvement, Oracle, Enterprise Architecture, XML, Business Analysis, SOAP, Scrum, Software Project..., VBScript, Linux, .NET, C#
Education
Marietta College 1984 — 1988
B.S., B.A., Computer Science
Verizon Enterprise Solutions October 2013 - Present
Verizon 2008 - 2013
UUNET (MCI/WorldCom, now Verizon Business) 2004 - 2008
MCI / WorldCom 2002 - 2004
MCI/CompuServe/UUNet/WorldCom 1999 - 2002
Skills
IP, VoIP, Telecommunications, MPLS, Unix, TCP/IP, Frame Relay, Ethernet, Software Engineering, BGP, Cloud Computing, Cisco Technologies, Product Management, Management, Integration, Wireless, Enterprise Software, Program Management, SaaS, Data Center, Cross-functional Team..., Vendor Management
Education
University of Iowa
Bachelor's Degree, Biomedical/Medical Engineering
Long and Foster Real Estate 2002 - October 2009
Mantaro Networks 2001 - 2002
SALIX Technologies 2000 - 2001
NETtel Communications 1999 - 2000
MCI / Worldcom 1994 - 1999
Education
The George Washington University - School of Business 1995 — 1998
M.B.A.
Indiana University Bloomington 1990 — 1993
B.A., Political Science
XO Communications July 2009 - Present
Level 3 Communications January 2007 - August 2009
Broadwing Communications 2001 - 2007
MCI / WorldCom 1998 - 2001
WilTel Communications 1991 - 1998
Skills
Dark Fiber, Private Line, IP Transit, Co-location, Wholesale, Ethernet, MPLS, Direct Sales, SIP Trunking, IP, Managed Services, VoIP, SIP, Unified Communications
Education
Our Lady of the Lake University
University of Wisconsin-River Falls
Bachelor's degree
Genova Technologies April 2015 - Present
Verizon 2009 - 2015
MCI / Verion 2005 - 2009
MCI / WorldCom 2002 - 2005
MCI 1997 - 2002
MCI 1994 - 1997
Skills
SDLC, Quality Assurance, Software Quality..., Unix, Telecommunications, HP Quality Center, Shell Scripting, Software Installation, System Testing, TCP/IP, Technical Support, VoIP, Oracle SQL Developer, Oracle Database, SSH, Python, Red Hat Linux, Windows, HP QTP, Agile Methodologies, C#, SS7, Microsoft Office, Telephony, Visual Studio, Visual Basic, VMware, Test Automation, Project Management, Documentation, Document Management, Test Planning, Regression Testing, Visio, Microsoft Project, SharePoint, Routing Protocols, Routing, Windows Server, Web Services, SOAP, JavaScript, HTML5, CSS, Web Design, POTS, Digital Music, MIDI, Fortran, Network Monitoring Tools
Education
Iowa State University 1990 — 1993
B.S. Computer Engineering
Avanza Training March 2012 - Present
Self Employed October 2003 - May 2007
MCI / WorldCom 1997 - 2003
CSC June 1990 - October 1997
Skills
Video, Broadcast, Sound, Multimedia, Audio Editing, Documentaries, HD Video, Recording, Commercials, Dvd, Telecommunications, Photoshop, Video Editing, Video Production, Graphic Design, Mastering, Photography, Final Cut Pro, Microsoft Office, Post Production, Advertising, Videography
Education
Colorado College 2005 — 2006
Multimedia Design
University of Phoenix 1994 — 1996
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Emergency Response LLC 1992 — 1995
EMT (Emergency Medical Technician)
Community College of Southern Nevada 1989 — 1992
Certification in NDT (Non-Destructive Testing)
Centura Health August 2015 - Present
MGA Home Healthcare October 2014 - Present
Rural/Metro Corporation May 2012 - Present
Evergreen Home Healthcare February 2011 - October 2014
NetQuote March 2008 - July 2010
Oracle - Crystal Ball GBU October 2007 - February 2008
TIme Warner Cable February 2006 - August 2007
FedEx Services April 2005 - January 2006
Sears Customer Care Network May 2003 - April 2005
MCI / Worldcom November 1995 - April 2003
Skills
EMS, BLS, IV Therapy, Management, Leadership, Sales, Training, Sales Management, Forecasting, Coaching, Account Management
Education
Platt College-Aurora 2015 — 2018
BSN (Candidate), Registered Nursing/Registered Nurse
HealthONE EMS Education 2011 — 2012
EMT-B Certificate, EMT
North Suburban EMS Education 2012 — 2012
IV Therapy Certification
North Suburban EMS Education 2012 — 2012
Basic EKG (12-lead) Certification
Mesa Community College 2001 — 2002
N/A, Business
Coronado High School 1990 — 1993
HS Diploma
NewWave Telecom & Technologies, Inc. July 2015 - Present
Deloitte Consulting May 2010 - July 2015
BearingPoint May 2006 - May 2010
Aetea Information Technology - Northrop Grumman November 2002 - April 2006
MCI / WorldCom November 2000 - October 2002
PSINet Inc August 1999 - October 2000
ClientTech Online Solutions - Wake Forest University School of Medicine October 1997 - September 1999
Electronic Data Systems April 1996 - September 1997
Sunbeam-Oster April 1993 - March 1996
Skills
Business Analysis, SDLC, Requirements Analysis, Management Consulting, Microsoft SQL Server, Integration, Enterprise Architecture, Business Intelligence, Change Management, SQL, ERP, Business Process Design, Business Process, IT Strategy, PeopleSoft, PMP
Education
The University of Southern Mississippi 1981 — 1984
Bachelor of Science (B.S.), Computer Science
ZANTAZ Inc. September 2003 - Present
Autonomy 2003 - Present
GE Healthcare June 2000 - March 2003
MCI / WorldCom April 1992 - June 2000
Education
Colorado Technical University
Amazing Lash Studio January 2015 - Present
Massage Envy November 2003 - Present
MCI / WorldCom 2001 - 2001
iPass 1998 - 2000
Macromedia 1997 - 1998
Skills
Marketing Communications, Public Relations, Sales, Marketing, Strategic Planning, Leadership, Entrepreneurship, Start-ups, Team Building, Marketing Strategy, Retail, Sales Management, Coaching, Management, Customer Service, New Business Development, Franchising, Social Media Marketing, Public Speaking, Therapeutic Massage, Leadership Development, Training, Contract Management, Negotiation, Executive Management, CRM, Strength Training, Process Improvement, Small Business, Corporate Communications
Education
American University - Kogod School of Business 1989 — 1991
MBA, International Finance
Syracuse University - Martin J. Whitman School of Management 1985 — 1989
Bachelor of Science (B.S.), Marketing
Pittsford Sutherland High School 1981 — 1985
Diploma
CenturyLink January 2004 - Present
MCI / Worldcom February 1997 - December 2004
MCI / Worldcom August 1995 - January 1997
MCI / Worldcom June 1993 - July 1995
MCI / Worldcom April 1989 - May 1993
Skills
Sales, Sales Operations, Training, Coaching, Lead Generation, Forecasting, Sales Management, VoIP, Management, Program Management, Contract Negotiation, Unified Communications, Selling, MPLS, Telecommunications, Managed Services, Co-location, Solution Selling, B2B, Account Management, Marketing, SIP Trunking
Education
Winona State University 1985 — 1986
BS in Marketing
Luther College 1981 — 1984
Biology
5280 Solutions November 2013 - Present
City and County of Denver March 2009 - October 2013
The Sports Authority December 2007 - February 2009
Clayton Holdings 2003 - 2007
Global Commerce Systems 2000 - 2001
MCI \ Worldcom 1999 - 2000
American Management Systems (AMS) 1994 - 1999
Skills
Database Design, Microsoft SQL Server, Databases, SSIS, SQL, Database Administration, Data Warehousing, Oracle, Oracle Data Integrator, T-SQL, ETL, Data Mining, SDLC, SSRS, IIS, ASP, VB.NET, Data Analysis, Data Modeling, Business Analysis, ASP.NET, Visual Studio, DB2, Problem Solving, Visio, ODI, Enterprise Architecture, Data Migration, Business Intelligence, Business Objects
Education
University of Northern Colorado
ATT Systems September 2010 - Present
AT&T September 2008 - September 2010
BellSouth 2006 - 2007
BellSouth Business 2000 - 2006
MCI / Worldcom 1996 - 2000
MCI 1992 - 1996
MCI 1988 - 1992
Skills
Telecommunications, Solution Selling, Account Management, Cloud Computing, Direct Sales, Unified Communications, Wireless, VoIP, Managed Services, Data Center, Management, Call Centers, Recruiting, Product Marketing, Sales Operations, Selling, Networking, Professional Services, Strategy, CRM, Outsourcing, Security, Leadership, Sales, Sales Management, Channel Partners, Customer Satisfaction, Business Intelligence, Vendor Management, SaaS, Cold Calling, Strategic Partnerships, Salesforce.com, Sales Process, Business Strategy, Go-to-market Strategy, Enterprise Software
Education
University of Mississippi - School of Business Administration 1980 — 1984
Bachelor of Business Administration (B.B.A.), Marketing/Marketing Management, General
VERISIGN October 2009 - Present
Comsys IT Services July 2002 - April 2009
MCI / WorldCom 1999 - 2006
Tech Mahindra 1997 - 1999
Skills
Test Automation, Cucumber, Red Hat Linux, Ruby, Agile Methodologies, Shell Scripting, Networking, MySQL, Oracle, OpenStack, Continuous Integration, ansible, Python, C++, Distributed Systems, Middleware, Security, Websphere, Java, FreeBSD, Telecommunications, TIBCO, SDLC, Requirements Analysis, Enterprise Architecture, SOA, Software Project..., Sybase, DB2, Integration, Business Analysis, SSL, Unix, XML
Education
University of Mumbai 1992 — 1996
Bachelor of Science (BS), Computer Science
Retired and Enjoying Life. January 2012 - Present
Xerox August 2004 - Present
Xerox August 2003 - Present
Xerox Global Services August 2003 - 2010
MANPOWER PROFESSIONALS August 2003 - August 2004
MCI / Worldcom August 1900 - June 2002
WORLDCOM, MCI, SATELLITE BUSINESS SYSTEMS August 1900 - June 2002
Skills
Process Improvement, PMO, Management, Lean Manufacturing, Six Sigma, Cross-functional Team..., Problem Solving, PMP, Team Leadership, Program Management, Troubleshooting, Project Management, Business Process, Vendor Management, Testing, Business Analysis, Project Planning, Business Process..., Contract Management, Databases
Education
Dallas Baptist University
MBA, Business
Dallas Baptist University
Master, Business Administration
The University of Texas at Austin
BS, Education
University of Texas
Bachelor of Science, Education
ScentAir June 2014 - Present
Knowlogy Corporation March 2013 - May 2014
AT&T Mobility May 2011 - March 2013
Oracle University July 2008 - March 2010
Cingular Wireless – AT&T Mobility July 2006 - July 2008
Teleconferencing Services LLC January 2002 - July 2006
Vialog Conferencing / Genesys Conferencing December 2000 - December 2001
Allied Riser Communications February 2000 - December 2000
MCI / Worldcom August 1995 - February 2000
Darome Teleconferencing 1992 - 1995
Skills
Account Management, Selling, Solution Selling, Fixed Annuities, Sales Process, Direct Sales, Wireless, SaaS, Sales, Salesforce.com, Health Insurance, New Business Development, Strategic Partnerships, Cloud Computing, Business Development, Sales Management, Outside Sales, Sales Operations, Life Insurance, Telecommunications, Enterprise Software
Education
University of Maryland College Park
Bachelor of Science, Business Management
American Specialty Health March 2013 - Present
American Specialty Health June 2001 - March 2013
MCI / Worldcom January 1998 - January 2001
Skills
Visio, Microsoft SQL Server, SQL, Project Management, HTML, Process Scheduler, VB.NET, IIS, ASP.NET, Visual Basic, ASP, Event Planning
Education
Northern Virginia Community College 1999 — 2001
Computer Technology/Computer Systems Technology
Mt. San Antonio College 1978 — 1980
Access Point Inc September 2006 - Present
Verizon Business January 2004 - September 2006
MCI / WorldCom January 1999 - July 2002
Skills
T1, VoIP, Telecommunications, MPLS, SIP, IP, Troubleshooting, SIP Trunking, PRI, Provisioning, Ethernet, Frame Relay, Project Management
Education
East Carolina University
BA, Psychology
Verizon September 2012 - Present
MCI / WorldCom January 1997 - September 2012
Skills
Process Improvement, Visio, Requirements Analysis, Troubleshooting, Project Management, Unix, Telecommunications
Education
University of Colorado Colorado Springs 1997 — 2003
Bachelor of Science, Business Administration
Citigroup Vice PresidentCitigroup - CitiCards2004 - Present
Bellsouth October 2003 - April 2004
MetTel October 2002 - April 2003
MCI / Worldcom August 1999 - August 2002
AT&T March 1998 - August 1999
Northern Telecom / The Camelot Communications Group April 1996 - March 1998
Education
State University of New York at Buffalo - School of Management 1990 — 1993
B.S., Business Administration - Finance
Alfred State College - SUNY College of Technology 1988 — 1990
Associate of Science (A.S.), Business Administration and Management, General
Computerized Assessments & Learning, LLC November 2014 - Present
Garmin International September 2012 - November 2014
American Sport Karate Centers November 2006 - November 2014
Department of Veterans Affairs September 2011 - August 2012
Verizon Business / MCI/WorldCom October 2000 - August 2010
MCI / WorldCom April 1999 - October 2000
Tek Systems (Contracted to MCI) July 1998 - April 1999
Lockheed Martin January 1985 - June 1998
US Navy February 1975 - February 1985
Skills
Unix, Solaris, Linux, System Administration, XML, Java, Subversion, CVS, Testing, Configuration Management, Scripting, Release Management, Servers, Windows, Ant, AIX, Shell Scripting
Education
University of Phoenix 2010 — 2011
Information Systems Security
Wurzburg American High School
Graduated
PMX Industries March 2010 - Present
Geek Squad August 1997 - Present
URrelay November 2008 - December 2009
Verizon Business 2004 - 2008
MCI / WorldCom 1999 - 2004
Inacom / Vanstar 1995 - 1999
Intuit / Parsons Technology 1993 - 1997
Skills
Troubleshooting, Network Administration, System Administration, Technical Support, Hardware, Servers, VoIP, Software Documentation, Windows, Software Installation, Linux, Networking, VMware, Microsoft Exchange, Active Directory, Windows 7, Operating Systems, Testing
Education
National Radio Institute of Electronics 1990 — 1992
BS, Microcomputers & Microprocessors
University of Iowa 1979 — 1982
Computer Science, Computer Science
Central College 1978 — 1979
Computer Science
Kennedy High School 1976 — 1978
CompTIA
A+, CompTIA - A+ Service Technician Certification
Collin College August 2013 - Present
TEKsystems June 2007 - July 2009
Verizon August 2006 - April 2007
TEKsystems June 2005 - August 2006
TEKsystems September 2001 - September 2002
MCI / Worldcom February 1999 - July 2001
Sizemore Telecom Services September 1997 - January 1999
Skills
Adobe Creative Suite, Microsoft Office, 3D, Windows 7, Autodesk Maya, Unity3D, Zbrush, Maya, 3D Modeling, Bentley Microstation, Telecommunications..., CSS, Drawing, Microstation, CAD, C#, Software Installation, Research, Photoshop, Layout, MicroStation, 3D Studio Max, Illustrator, Modeling
Education
Collin County Community College
Associate's Degree, Game Art & Animation / 2D & 3D
Bowling Green State University April 2010 - Present
Rheo Consulting December 2007 - January 2010
Advantec November 2005 - November 2007
Bowling Green State University June 2004 - November 2005
TAG Team Consulting, Inc June 1998 - November 2005
Cleveland State University February 2003 - June 2004
MCI / WorldCom September 2001 - August 2002
Intermedia January 2000 - August 2001
Cleveland State University January 1999 - December 1999
National City Bank June 1998 - December 1998
Education
Purdue University 1991 — 1994
BA, Computer Technology
Indiana University—Purdue University Fort Wayne 1990 — 1991
Arrow Electronics April 2015 - Present
Arrow S3 August 2010 - Present
MCI / Worldcom March 1981 - June 2002
Skills
Management, Call Center, Facilities Management, Process Improvement, Operations Management, Telecommunications, Customer Service, Inventory Management, Project Management, Program Management, Team Building, Leadership, Sales Management, Telephony, Strategic Planning, Call Centers, Account Management, Customer Satisfaction, Budgets, Vendor Management, Team Leadership, Direct Sales, Business Development, Avaya, Sales Operations, Unified Communications, Cross-functional Team..., Forecasting, Troubleshooting, Training, Contract Negotiation, New Business Development, VoIP, Change Management, Product Management, Sales Process, Salesforce.com, Solution Selling, Negotiation, CRM, Wireless, Managed Services, ACD, Selling, Professional Services
Education
Northern Virginia Community College 1978 — 1979
Music, Business Administration
Level 3 (formerly tw telecom) February 2014 - Present
Belcan Engineering October 2012 - December 2013
System GO! Services, Owner 2005 - October 2012
Onstream Media September 2010 - March 2012
HPC Solutoins April 2010 - September 2010
ISSA Colorado Springs 1996 - 2010
OppenheimerFunds, Inc 2005 - 2009
MCI 1998 - 2002
MCI / WorldCom 1996 - 2002
USAF 1984 - 1996
Skills
Unix, Virtualization, Disaster Recovery, Data Center, Business Continuity, VMware, Information Security, ITIL, Firewalls, Security, Information Security..., Network Engineering, Networking, Enterprise Architecture, Integration, Cisco Technologies, Team Building, IT Strategy, IT Management, Cloud Computing, VPN, Network Security, SDLC, Servers, Vendor Management, Information Technology, IT Service Management, Computer Security, IT Operations, System Deployment, Troubleshooting, DNS, TCP/IP, Network Architecture, Testing, System Administration, Visio, Enterprise Software, Windows Server, VoIP, Network Administration, SaaS, Software Documentation, Network Design, SharePoint, Switches, Solaris, Databases, Active Directory, Leadership
Education
Regis University 2004 — 2007
MSCIT, Systems Engineering
Troy University in Montgomery 1995 — 2000
Human Resource Management, Organizational Behavior
Community College of the Air Force 1988 — 1992
Associate of Science (AS), Electrical and Electronics Engineering
40Plus of Greater Washington 2009 - Present
Smithsonian Institution 2003 - Present
Metro DC Chapter of ASTD January 2010 - June 2011
International Economic Development Council 2005 - 2008
American Society of Association Executives and the Center for Association Leadership 2002 - 2005
MCI / WorldCom 1998 - 2002
American Association of Retired Persons 1997 - 1998
Own Company 1995 - 1998
National Institute for Automotive Service Excellence (ASE) 1989 - 1995
Skills
Program Management, Marketing, Business Process..., Video, Job Search Strategies, Testing, Voice Over, Organizational..., Leadership Development, Non-profits, Public Speaking, Workshop Facilitation, Program Development, Strategic Planning, Community Outreach, Staff Development, Fundraising, Volunteer Management
Education
George Mason University 1980 — 1985
MA
Indiana University of Pennsylvania 1975 — 1979
BA
Ramtron International Corp / Cypress Semiconductor Corp April 2005 - Present
Polivec Inc September 2000 - November 2004
MCI / Worldcom August 1996 - September 2000
USAF September 1979 - June 1996
Education
Colorado Technical University 1993 — 1994
MS, Computer Science
Penn State University 1975 — 1979
BS, Electrical Engineering
Verizon Wireless April 2015 - Present
Verizon Wireless November 2011 - Present
Verizon Wireless November 2006 - November 2011
Verizon Business 2005 - 2006
Corporate Express 2004 - 2006
MCI / Worldcom 2001 - 2004
Skills
Sales, Direct Sales, Account Management, Telecommunications, M2M, Sales Process, Solution Selling, Quotas, Wireless, Sales Operations, Managed Services, Salesforce.com, Customer Retention, Cellular Communications, Mobile Technology, VoIP, Mobile Devices, Selling, Cold Calling, B2B, 4G, Unified Communications, Wireless Broadband, Customer Experience, EVDO, New Business Development, CDMA, Sales Management, Strategic Partnerships, Management, Customer Satisfaction, Team Leadership, Sales Presentations, Leadership, CRM
Education
University of Iowa
QVC November 2010 - Present
QVC October 2007 - November 2010
Option One Mortgage June 2004 - September 2006
MCI / Worldcom September 1988 - September 2003
U.S. Department of State June 1984 - September 1988
Skills
Onboarding, Succession Planning, Performance Management, Employee Relations, Employee Engagement, Talent Management, Talent Acquisition
Education
SHRM 2011 — 2011
Certificate of Achievement, HR Generalist
Richland Community College 2000 — 2001
Microsoft October 2013 - Present
NCI Information Systems, Inc. January 2013 - October 2013
NCI Information Systems, Inc. 2005 - 2012
CSC July 2004 - October 2005
CSC July 2002 - July 2004
MCI / WorldCom April 1998 - July 2002
MCI / WorldCom May 1994 - April 1998
Skills
Team Building, Contract Negotiation, Budgeting, Program Management, Financial Analysis, Business Case, Business Analysis, Business Strategy, DoD, US Army, Defense, Organizational..., Project Management, Budgets, Management Consulting, Proposal Writing, Project Planning, Leadership, Leadership Development, Strategy, Government, Analysis, Policy, Management, Security Clearance, Business Development, Enterprise Architecture, Enterprise Software
Education
Brigham Young University 1985 — 1993
Bachelor of Arts (B.A.), Communication, General
Level 3 Communications May 2011 - Present
Verizon October 2008 - April 2011
PAETEC June 2007 - August 2008
Paetec August 2002 - June 2007
MCI / WorldCom April 1999 - June 2002
MCI WorldCom June 1998 - April 1999
MCI WorldCom (LDDS WorldCom) March 1997 - June 1998
Provisioner, MCI WorldCom July 1995 - March 1997
MCI WorldCom January 1990 - July 1995
Skills
Network Design, Networking, Project Management, Training, Project Planning, Telecommunications, Management, Access, Vendor Management
Education
Oklahoma State University 1982 — 1988
Bachelor of Science; school, Journalism; public relations
NA
Cisco December 2014 - Present
Cisco Systems January 2013 - December 2014
Verizon Business February 2011 - January 2013
Verizon January 2002 - July 2009
MCI / Worldcom 2000 - 2002
MCI 1996 - 2000
MCI 1994 - 1996
MCI International 1987 - 1994
New York City Transit 1983 - 1987
Skills
ITIL® Foundation V3..., Operations Management, Customer Satisfaction, SaaS, Telecommunications, Certifications, Managed Services, ITIL, Vendor Management, Networking, Data Center, IP, MPLS, Management, Service Delivery, Frame Relay, Leadership, VoIP, Negotiation, Disaster Recovery, PMP, CRM, Call Centers, Cisco Technologies, Cloud Computing, Ethernet, Firewalls, IT Service Management, Integration, LAN-WAN, Network Architecture, Network Design, Network Engineering, Network Security, Outsourcing, Pre-sales, Professional Services, Routers, Routing, Security, Solution Selling, Start-ups, Switches, Telephony, Unified Communications, VPN, WAN, Wireless
Education
Strayer University 2008 — 2011
B.B.S., International Business
Baruch College
Business Administration and Management, General
Queensborough College
A.A.S., Marketing Management
Oklahoma REO Closing & Title Svcs 2005 - 2009
MCI / Worldcom 1997 - 2004
MCI 1997 - 2002
Central & South West Corporation 1979 - 1997
Education
Northwestern State University
BS, Business, Education, Computer Science
Qwest Communications 2006 - 2010
Qwest Communications 2001 - 2006
MCI / Worldcom 1997 - 2001
Norsig & Associates 1994 - 1997
Skills
Competitive Analysis, Strategy, Marketing Strategy, Channel, Marketing, Sales, CRM, Go-to-market Strategy, Management, Forecasting, Selling, Program Management, Sales Process, Multi-channel Marketing, Cross-functional Team..., Telecommunications, Sales Operations
Education
Thunderbird School of Global Management
Masters International Management
University of Southern California
BA
University of Washington
MA
KovaCorp October 2012 - Present
MCI / VERIZON January 2003 - Present
MCI / WORLDCOM January 1998 - January 2003
MCI January 1997 - January 1998
ALLIED TECHNICAL SYSTEMS June 1990 - August 1996
CITIBANK NA October 1987 - July 1990
US Navy August 1983 - July 1987
Skills
Frame Relay, MPLS, RFP, Managed Services, T1, Telecommunications, Switches, ATM, Vendor Management, PBX, Account Management, Telephony, Customer Relations, Hardware, Vendor Relations, ISDN, Customer Satisfaction, Documentation, Ethernet, Troubleshooting, Customer Service, IP, Management, Training, Wireless, Call Centers, VoIP, Service Delivery, Routing
Education
Technical Career Institute 1990 — 1990
Nortel
Kingsborough Community College
various coursework; Coursework, Computer Science; Electronics Technology
Technical Career Institute
Verizon Federal 2006 - Present
MCI / Worldcom 2003 - 2006
MCI Corporation 1987 - 2003
Skills
Telecommunications, VoIP, MPLS, Unified Communications, IP, Managed Services, Ethernet, Wireless, Network Design, Data Center, Cloud Computing, SIP, Solution Selling, WAN, Sales Engineering
Education
George Mason University
Harris Corporation January 2013 - Present
Harris Corporation March 2012 - December 2012
Verizon April 2005 - February 2011
MCI / WorldCom January 2001 - April 2005
Intermedia Communications September 1998 - January 2001
WorldCom July 1997 - August 1998
United States Marine Corps July 1984 - July 1997
Skills
Frame Relay, Project Management, Maintenance & Repair, SDH, ATM networks, Troubleshooting, T1, Telephony, Testing, Technical Support, Install, Network Engineering, Telecommunications, Routers, Networking
Education
Saint Leo University 2005 — 2009
Bachelor of Arts, Business Management; 2009
Project Management Institute (PMI) 2005 — 2005
Certified Associate in Project Management
Verizon Business January 2006 - Present
MCI / Worldcom October 1992 - December 2005
Marketing Information Technologies, Inc. May 1991 - October 1992
National Print and Mail January 1990 - May 1991
Direct Communications Group October 1988 - January 1990
Skills
OBIEE, Unix, Business Intelligence, Oracle, Siebel, Data Warehousing, SDLC, Data Modeling, ETL, PL/SQL
Education
Iona College 1984 — 1988
BA, Computer And Information Science
Verizon Business June 2008 - Present
Electronic Data Systems January 2001 - June 2008
MCI / Worldcom May 1996 - January 2001
Skills
Systems Analysis, Billing Systems, SDLC, Requirements Analysis, SQL, Telecommunications, Troubleshooting, COBOL, SQL Server, Telecommunications..., Unix Shell Scripting, Requirements Gathering, Business Analysis, Production Support, DB2, Business Requirements, Disaster Recovery, Deployment, JCL, Databases, Directory Services, Call Processing, Rating
Education
Kirkwood Community College
Associate of Arts and Sciences (AAS), Computer Programming
Verizon Business June 2005 - Present
MCI / WorldCom June 1992 - April 1998
Education
University of Phoenix 2010 — 2012
MBA
Dallas Baptist University 2003 — 2004
Bachelor of Business Administration (BBA)
Jackson State University 1982 — 1985
Computer Science
Retired February 2015 - Present
Hines VA Hospital August 2014 - January 2015
XO Communications 2007 - 2013
XO Communications March 1999 - February 2006
MCI / Worldcom April 1997 - February 1999
Skills
VoIP, IP, Ethernet, Wireless, Telephony, T1, Teamwork, Creative Problem Solving, Customer Service, Army, Hardware, Internal Communications, Microsoft Office, Microsoft Word, Data Center, Routers, Technical Support
Education
DeVry University 1977 — 1982
Bachelor of Science (BS), Electronics Engineering Technology