MCI Conferencing
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MCI Conferencing Employees
Verizon August 1998 - Present
MCI Conferencing February 1996 - August 1998
Skills
Program Management, Product Management, Project Management, Business Analysis, Vendor Management, Leadership, Cross-functional Team..., Risk Management, Team Building, Telecommunications, Software Documentation, Process Improvement, Requirements Analysis, Business Process..., Cross-functional..., Cross Functional..., Process Development, New Business Development, Cross-functional..., Process Simulation, Managed Services, Cross-functional..., Management, Training
Education
Mount Mercy University
Bachelors, Business & Finance, Cum Laude
Kirkwood Community College
AA, Liberal Arts, Cum Laude
Lowe's Home Improvement 2013 - Present
Infinite Computing Systems March 2012 - August 2012
APAC Customer Services November 2010 - February 2012
ManpowerGroup September 2012 - 2012
Safelite AutoGlass May 2010 - August 2010
AmeriCorps June 2009 - November 2009
Iowa Federation of Families for Children's September 2008 - June 2009
Legends Sports and Entertainment October 2006 - June 2008
MCI Corporation January 1997 - March 2007
MCI Conferencing January 1995 - January 1997
Skills
Talent Acquisition, Technical Recruiting, Applicant Tracking..., Screening, Recruiting, Internet Recruiting, Employee Relations, Sourcing, Onboarding, Benefits Negotiation, Human Resources, Screening Resumes, Talent Management, Contract Recruitment, Vendor Management, HRIS, College Recruiting, Employee Engagement, Performance Management, Executive Search, Hiring, Temporary Placement, Process Improvement, Training, Temporary Staffing, Resume Writing, Employee Benefits, Networking, Leadership, Job Fairs, Interviews, HR Policies, SDLC, Deferred Compensation, Cold Calling, Succession Planning, Staffing Services, Workforce Planning, Leadership Development, Job Descriptions, New Hire Orientations, Benefits Administration, Personnel Management, FMLA, Taleo, Career Development, Employee Training
Education
Mount Mercy University 2012 — 2015
Master’s Degree, Strategic Leadership
Mount Mercy University
Bachelor of Business Administration (BBA), Human Resource Management
Kirkwood Community College
AA, Business Administration
Steinmetz High School
Black Box Network Services June 2014 - Present
Black Box Network Services 2014 - 2015
Black Box Network Services 2014 - 2015
ADP January 2013 - March 2014
Windstream Communications October 2010 - January 2013
Radiant Technology Group, Inc August 2009 - January 2011
AVI-SPL March 2008 - August 2009
GENESYS CONFERENCING June 2006 - November 2007
MCI CONFERENCING January 2000 - September 2005
MCI 2000 - 2005
Skills
Video Conferencing, Managed Services, Data Center, Management, Telepresence, Account Management, Integration
Education
UNIVERSITY of CINCINNATI
Business Management
Relias Learning August 2011 - Present
BT Conferencing Video February 2008 - June 2009
Digital Networks Group 2005 - 2008
MCI Conferencing 2001 - 2004
Skills
Solution Selling, Telepresence, Salesforce.com, Selling, Unified Communications, New Business Development, Channel, Managed Services, Video Conferencing, Channel Partners, Collaboration Solutions, Direct Sales, Sales Operations, Sales Process
Education
Loyola Marymount University 1992 — 1994
BA, Business
AT&T April 2014 - Present
Level 3 Communications November 2012 - September 2013
PGi June 2009 - November 2012
Sentinel Technologies June 2004 - October 2008
Genesis 1999 - 2004
MCI Conferencing 1997 - 1998
Skills
Unified Communications, Solution Selling, Managed Services, VoIP, Telecommunications, Direct Sales, SaaS, Account Management, Cloud Computing, New Business Development, Wireless, Sales Management, B2B, Enterprise Software, Sales, Sales Process, Marketing Strategy, Negotiation, Strategic Planning, Salesforce.com, Team Leadership, Selling, Video Conferencing, Channel, Cross-functional Team..., Sales Presentations, Customer Retention, Go-to-market Strategy, Professional Services, Mobile Devices, MPLS, CRM, Networking, Channel Partners, Co-location, Competitive Analysis, Contract Negotiation, Cold Calling, Data Center, Cisco Technologies, Start-ups, Key Account Management, Strategic Partnerships, Leadership, Telephony, Strategy, International Sales, Lead Generation, Product Management, Call Centers
Education
DePaul University 1999 — 2001
MS, CIT
Southern Illinois University, Carbondale 1985 — 1990
Bachelor of Science (BS), Agriculture, General
Cisco Systems 2012 - Present
Cisco Systems 2011 - 2012
Polycom 2009 - 2011
Polycom 2006 - 2009
MCI Conferencing 2005 - 2006
MCI Conferencing 1999 - 2005
MCI Conferencing 1998 - 1999
MCI Conferencing 1997 - 1998
Skills
Telecommunications, Solution Selling, Sales Operations, CRM, Unified Communications, Telepresence, Video Conferencing, Sales Process, Video, Selling, Marketing, VoIP, Managed Services, Cloud Computing, Partner Management, Cisco Technologies, Sales, Program Management, Leadership, Strategic Alliances, SIP, Business Intelligence, Strategic Partnerships, Go-to-market Strategy, Lync, SaaS, Marketing Strategy, Channel, Key Account Management, Professional Services, Direct Sales, Account Management, Channel Partners, Sales Management, IP, Salesforce.com, Collaboration Solutions
Education
University of Scranton
Bachelor of Science, Marketing
Tina Dodson Design January 1992 - Present
DSC Creative November 2006 - February 2007
Signature Technologies, Inc. October 2005 - October 2006
Strategix, Inc. October 2002 - October 2005
ServerTown USA, LLC March 2002 - October 2002
MCI Conferencing January 2000 - June 2002
AT&T 1998 - 2000
Jefferson Audio Video Systems, Inc. 1990 - 1996
Skills
New Business Development, Strategic Planning, Negotiation, Sales Management, Account Management, Strategic Partnerships, Telecommunications, Marketing Strategy, Project Management, Public Speaking, Business Strategy, SaaS
Education
IUPUI 1982 — 1984
Northeastern University 1979 — 1982
Finance & MIS
Gartner February 2011 - Present
Gartner January 2010 - June 2011
Burton Group January 2003 - January 2010
Burton Group November 2000 - January 2003
MCI Conferencing March 1999 - November 2000
McDonald's Corporation June 1995 - November 1998
McDonald's Corporation February 1990 - June 1995
Lutheran General Hospital March 1986 - December 1989
Borg-Warner Leasing March 1984 - March 1986
Total Computer Resources, Inc. February 1978 - March 1984
Education
Roosevelt University 1980 — 1988
Masters of Science
Verizon Wireline Network Operations March 2011 - Present
Verizon Business January 2008 - March 2011
MCI Corporation January 2004 - March 2006
MCI Corporation June 2004 - May 2005
MCI Conferencing September 1998 - June 2004
Skills
Requirements Management, Telecommunications, Software Project..., PMO, Program Management, SDLC, Business Requirements, Resource Management, Requirements Analysis, Business Analysis, Vendor Management, Requirements Gathering, Managed Services, Process Improvement, Microsoft Excel, Software Documentation, Enterprise Software, Testing, Project Management, Quality Assurance, Integration
Education
University of Calgary 1969 — 1970
M.A., Political Science
Eastern Washington University 1967 — 1970
B.A., Political Science
Channelwood Mortgage October 2012 - Present
Independent Conferencing Consultants August 2007 - October 2012
LANtech Training July 2010 - February 2011
InterCall October 2003 - August 2007
MCI Conferencing 2001 - 2003
V-SPAN 2000 - 2001
W2COM 1999 - 2000
Ameritech May 1997 - July 1999
Indiana Department of Correction January 1995 - May 1997
Skills
New Business Development, Sales, Solution Selling, Sales Management, Telecommunications, Account Management, Web Conferencing, Video Conferencing, Managed Services, Training, Networking, Contract Negotiation, Team Leadership, Customer Satisfaction, CRM, Sales Process, Cold Calling, Webinars, B2B, Key Account Management, Sales Presentations, Selling, Customer Retention, Strategic Partnerships, Management, Team Building, Strategy, Direct Sales, Program Management, Sales Operations
Education
Ball State University 1993 — 1994
MS, Information and Communication Sciences
Ball State University 1989 — 1993
BS, Social Studies
DeKalb High School 1983 — 1986
Polycom January 2013 - Present
Polycom January 2009 - December 2012
Polycom January 2008 - January 2009
BCS GLOBAL March 2007 - January 2008
IMS Audio Visual January 2004 - March 2007
Premiere Conferencing September 2000 - January 2004
MCI Conferencing 1995 - 2000
MCI Telecommunications 1984 - 1990
Polycom 1984 - 1990
MCI Corporation 1984 - 1990
Skills
Outsourcing, Change Management, Strategy, Sales Presentations, Executive Management, Business Development, Managed Services, SaaS, Video Conferencing, Solution Selling, Channel, Unified Communications, Strategic Partnerships, Telecommunications, Cloud Computing, VoIP, Salesforce.com, Direct Sales, SIP, Channel Account..., Strategic Account...
Education
LaSalle University 1979 — 1984
BS, Political Science
St. Joseph's Prep 1975 — 1979
High School
Allstate December 2014 - Present
JP Morgan Chase July 2003 - September 2014
MCI Conferencing May 2002 - July 2003
CCC Information Services January 2000 - December 2001
CSC Consulting September 1995 - January 2000
First Chicago Corporation March 1994 - September 1995
First Card 1993 - 1993
Skills
Data Warehousing, SQL Server, Unix, PL/SQL, Database Design, Databases, SQL, Data Modeling, Oracle SQL, Oracle, Linux, HP-UX, Database Administration, Application Development, Microsoft SQL Server, Access, Web Applications, Software Documentation
Education
Northern Illinois University 1991 — 1993
MS, Management Information Systems
Washington University in St. Louis 1985 — 1989
BS, Economics
Optum Technology 2011 - Present
Project 10 For Kids 2013 - September 2015
Robert Half Technology July 2011 - September 2011
Go2IT Group May 2011 - September 2011
NETVIEW, INC. June 2011 - July 2011
Advantage Technical Resourcing April 2011 - July 2011
Pitney Bowes July 2004 - March 2011
MCI Conferencing September 1999 - July 2004
Quad City Computer Society March 2002 - June 2004
Shopko Stores August 1998 - July 1999
Skills
Windows XP Professional, Windows 7, Proficient in Microsoft..., Computer Hardware, Antivirus, Computer Security, IP Networking, Audio Conferencing, Music Industry, Retail Systems, Wireless Networking, Systems Analysis, TCP/IP, LAN/WAN, Server Administration, Print Management, SharePoint, Technical Documentation, Technical Writing, IT Operations, HP Printers, IT Asset Management, Managed Print Services, Technical Consultant, Printers, LAN-WAN, Troubleshooting, Technical Support, VPN, Laptops, Networking, Software Installation, System Deployment, A Certified, Hardware, Operating Systems, Citrix, DNS, Hardware Support, Incident Management, Document Management, Help Desk Support, Windows
Education
Kaplan University 2004 — 2006
Bachelors, IT - Networking
Scott Community College 2004 — 2006
Associate of Arts, Computer Science Focus
Garfield Senior College 1981 — 1983
N/A, Business Management
Cleveland State University 1976 — 1979
Accounting, Computer Programming
Euclid Senior High 1974 — 1976
Diploma, Accounting, Spanish Foreign Language, Computer Programming - Fortran, Cobol, Basic
Actively seeking a Director of Customer Care role April 2015 - Present
Sysmex America, Inc. October 2010 - March 2015
ConferencePlus June 2003 - October 2010
WorldCom 1999 - May 2003
MCI WorldCom 1996 - 1999
MCI Conferencing 1994 - 1996
Darome Teleconferencing Inc/MCI Conferencing 1992 - 1994
NEC Technologies 1987 - 1991
Skills
Continuous Improvement, Leadership, CRM, Change Management, Team Leadership, Cross-functional Team..., Business Planning, Training, Contract Negotiation, Customer Satisfaction, Team Building, Sales, Program Management, Strategic Planning, Process Improvement, Product Management, Management, New Business Development, Customer Service, Project Management, Telecommunications, Vendor Management, Negotiation, Operations Management, Sales Management, Budgets, Performance Management, Account Management, Sales Operations, Healthcare, Salesforce.com, Forecasting, Coaching, Direct Sales, Sales Process, Customer Retention, Business Development, Competitive Analysis, Product Development, Marketing Strategy, Selling, Business Strategy, Product Marketing, Project Planning, Start-ups, Customer Experience, Team Management, Key Account Management, Solution Selling, Call Centers
Education
Keller Graduate School of Management of DeVry University 2005 — 2008
MBA
DePaul University 1995 — 1995
Telecommunication certification
North Central College 1992 — 1994
Bachelor of Arts, Marketing
Merchants Automotive Group October 2013 - January 2014
Steward Health Care August 2012 - February 2013
Elliot Hospital May 2007 - September 2012
PC Connection June 2005 - February 2007
Fresenius Medical Care October 2003 - June 2005
MCI CONFERENCING 2003 - 2003
Cisco Systems October 2000 - October 2002
ARIBA/SUPPLIERMARKET.COM 2000 - 2000
Comcast Cable 1998 - 2000
Skills
Lawson, Kronos, Access, Crystal Reports, BSI, Report Writing, Problem Solving, Business Objects, Writing, Word, Excel, PowerPoint, Editing, Visual Basic, Outlook, Microsoft Office, MS Project, Research, Teamwork, Social Media, Blogging, Documentation, Teaching, Customer Service, Data Analysis, Event Planning, Lotus Notes, Team Building, Software Documentation, Microsoft Excel, Project Management, Healthcare, Human Resources, Management, Project Planning, Integration, Cross-functional Team..., Microsoft Word, Organizational..., Leadership, Budgets, Strategic Planning, Business Process, Time Management, Testing, Visio, HRIS, Software Implementation, System Administration, Policy
Education
Framingham State College 1992 — 2006
BS and a Minor in Business, Concentration in Business Administration
Dracut High School 1989 — 1992
BS, Concentration in Business Administration
Horizon Group September 2009 - Present
Regent University August 2006 - Present
Carlson Family September 2003 - Present
MCI Conferencing May 2000 - July 2004
Education
Regent University 2007 — 2010
The Warren Group April 2006 - November 2007
MCI Conferencing May 2005 - November 2005
Sprint April 2001 - May 2005
StarHome, Inc 2000 - 2001
NYNEX Mobile Communications (Verizon Wireless) November 1984 - June 1991
Nynex Corporation 1984 - 1990
Skills
Wireless, P&L Management, IP, WAN, Sales Management, Advertising Sales, Direct Sales, Channel, Key Account Management, RFP, P&L, Telecommunications, Business Development
Education
University of New Hampshire 1971 — 1975
FastHomeOffer.com November 2013 - Present
Teamson Properties LLC August 2007 - Present
Sherman Bridge Lending October 2012 - December 2013
MCI Conferencing September 2004 - August 2005
GenITech Corp June 2002 - June 2003
Sarcom Inc July 2001 - May 2002
Art Technology Group October 2000 - April 2001
International Business Machines Corporation - IBM November 1993 - October 2000
Skills
Real Estate, Property Management, Short Sales, REO, First Time Home Buyers, Investors, Residential Homes, Sellers, Foreclosures, Buyer Representation, Single Family Homes, Listings, Email Marketing, Marketing, Direct Marketing, Business Development, Investment Properties, Rehabbing, Sales, Public Speaking, Real Estate Transactions, Property, Referrals, Real Estate Financing, Contract Negotiation, Rentals
Education
Gustavus Adolphus College 1989 — 1993
Bachelor of Arts, Communication Studies
Universidad del Azuay
Spanish Language and Literature
ALS Corporation LAN AdminMCI Worldcom2002 - 2003
MCI Conferencing 1999 - 2003
Education
New Mexico State University 2007 — 2009
MSEE, RF Microwave / Computational Electromagnetics
New Mexico State University 2003 — 2007
BSEE, Elec Eng - Electromagnetics
whammy o-go
Walgreens Company Database ArchitectWalgreens2005 - 2009
Administrative Management Group June 2004 - October 2005
MCI Conferencing September 2000 - January 2004
Illinois Tool Works, Buildex Division August 1996 - September 2000
Illinois Tool Works, Buildex Division July 1993 - August 1996
Education
DePaul University 1999 — 2003
Masters of Science, Database Systems and Software Engineering
Western Illinois University 1979 — 1982
Bachelor of Business, Business Administration
Propark America November 2014 - Present
Freelance Writer - Technical Writer January 2014 - Present
Lucy Design Company LLC January 2011 - June 2013
Webinar Resources January 2008 - January 2011
A Fresh Bunch 2011 - 2011
MCI WorldCom Conferencing December 1999 - January 2001
MCI Conferencing January 1998 - December 1999
PictureTel January 1997 - January 1998
MCI February 1996 - January 1997
MCI December 1994 - January 1996
Skills
Sales, Program Development, Program Management, Marketing, Education, Student Leadership, Technical Writing, Project Management, Marketing Communications, Writing, Sales Management, English, Operations Management, Social Media Marketing, English grammar, Graphic Design, Stationery, Art Direction, Brochures, Advertising, Logo Design, Social Media, Mac, Layout, Direct Mail, Web Design, Graphics, Copywriting, WordPress, Email Marketing, Business Cards, Strategy, Packaging, Art, Editing
Education
University of North Carolina at Chapel Hill 1988 — 1992
BA, English/Middle School Education
Lee County Senior High School 1985 — 1988
Tri Vantage LLC (Astrup) November 2005 - August 2009
Humansacle, Inc. April 2005 - September 2005
MCI Conferencing April 2002 - April 2005
Education
Addison Trail High School 1988 — 1992
Diploma, General
Aurora University
B.A, Psychology; Music
College of Du
A.A., Areas of, Human Services & Music
Agilysys October 2012 - Present
Liberty Tax Service January 2012 - Present
Technical Innovation March 2012 - October 2012
Syncada LLC May 2011 - November 2011
Nicor Gas December 2006 - July 2011
Nicor National May 2005 - December 2006
MCI Conferencing April 1998 - May 2005
TRS Staffing Solutions April 1997 - April 1998
Motorola February 1990 - April 1997
Skills
Excel Advanced User, Organizational..., PowerPoint skills, Excel, Accounts Payable, Accounting, Problem Solving, Invoicing, Microsoft Excel, Accounts Receivable, General Ledger, Account Reconciliation, Leadership, Journal Entries, Software Documentation, Time Management, Sarbanes-Oxley Act, Auditing, Analysis, Financial Statements, Payroll, Fixed Assets, Project Planning, Cross-functional Team..., Financial Reporting, Process Improvement, Financial Analysis, Purchasing, Management, PeopleSoft, Finance, Access, Operational Excellence
Education
Benedictine University 2010 — 2011
Masters, Accounting & Finance
Judson University 1991 — 1993
Bachelor, Management and Leadership
Revelation Coaching Services, LLC 2005 - Present
Ace IT Solutions January 2013 - September 2014
Kyocera Document Solutions May 2011 - January 2013
Sharp Business Systems July 2009 - May 2011
Docuteam June 2007 - July 2009
Premiere Global Group January 2002 - January 2005
MCI Conferencing January 1998 - January 2002
Skills
Certified Business Coach, Solution Selling, Managed Print Services, Sales Process, New Business Development, Sales Management, Sales, Management, Sales Operations, Selling, Strategy, SaaS, Telecommunications, Direct Sales, Leadership, Salesforce.com, Email Marketing, Cold Calling, B2B, Networking, Sales Presentations, Major Accounts, Document Imaging, Lead Generation, Channel Partners, Managed Services, Customer Retention, Key Account Management, Business Development, Strategic Partnerships, Cloud Computing, Account Management, Professional Services, Enterprise Software, Document Management, Product Marketing, CRM
Education
Bergen Community College
Business Administration
Coaches Training Institute
Taylor Business Institute
Associate Degree
Genesis HealthCare January 2010 - Present
University of Iowa Hospital and Clinics January 2008 - December 2009
MCI Conferencing October 1990 - July 2004
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, English, Windows, Outlook, Teaching
Education
Eastern Iowa Community College District 2004 — 2007
ADN, Registered Nursing/Registered Nurse