MCI Corporation
Industry: Telecommunications company
DescriptionMCI Communications Corp. was an American telecommunications company that was instrumental in legal and regulatory changes that led to the breakup of the AT&T monopoly of American telephony and ushered in the competitive long-distance telephone industry. It was headquartered in Washington, D.C. Successor: MCI WorldCom Headquarters: Ashburn, Virginia, United States Founded: 1983 Acquisition date: 2006 Parent organization: Verizon Communications Founders: William G. McGowan, John D. Goeken
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MCI Corporation Employees
Molina Healthcare November 2004 - Present
ZC Sterling January 2003 - November 2007
MCI Corporation January 1992 - June 2002
Skills
Medicare, Managed Care, Healthcare, HIPAA, Medicaid, Insurance, Healthcare Industry, Process Improvement, Strategic Planning, Team Building, Call Center, Health Insurance, Call Centers, Management, Healthcare Management
Education
Arizona State University 1991 — 1994
Associates, Electronics Technology
Sutter Health October 2013 - Present
Sutter Health November 2008 - Present
SAIC April 2007 - October 2008
Hewlett-Packard February 2005 - December 2006
MCI Corporation September 1999 - February 2005
Skills
Technical Support, BMC Remedy, Service Desk, Information Technology, Software Documentation, Help Desk Support, Troubleshooting, Customer Service, Active Directory, System Deployment, SharePoint, IT Asset Management, ITIL v3 Foundations..., Windows 7, IT Operations, Citrix, Printers, Queue Management, HIPAA, Vendor Relationships, IEX Total View, Aspect ACD, Career Development, Service Recovery, Contact Center..., Problem Management, ITIL, Microsoft Exchange, XP, Leadership, PC Support Management, Sharepoint Administrator, Workforce Management, Call Centers, Desktop Support..., Performance Management, Epic Systems, Interpersonal..., Microsoft Office, Process Improvement, Social Media, Technical Recruiting, Organization Skills, Time Management, Communication, Writing, Windows XP
Education
American River College 2003 — 2009
Associate of Science (A.S.), PC Support Management
American River College 1991 — 1994
Associate of Arts (A.A.), General Studies
Serendipit Consulting June 2015 - Present
Orion Sol Consulting LLC July 2014 - Present
Vuria June 2013 - July 2014
DriveTime July 2011 - April 2012
Global Media Minds September 2008 - April 2009
Cylon March 2005 - October 2008
Strategic Alliance Marketing February 2005 - May 2008
Monster September 2006 - May 2007
MCI Corporation September 2001 - February 2005
Skills
E-Learning, E-commerce SEO, SEM, PPC, Microsoft Office, PowerPoint, Latin, Management, Executive Management, Leadership Development, Sales, Marketing Strategy, Social Media Marketing, Start-ups, Online Marketing, Training, SEO, Marketing, Business Strategy, New Business Development, Social Media, Recruiting, CRM, Sales Operations, Selling, Customer Retention, Leadership, Human Resources, Salesforce.com, Sales Management, Social Networking, Email Marketing, Strategy, Team Leadership, Call Centers, Team Building, Business Development, Sales Process, Online Advertising, Account Management, Lead Generation, Digital Marketing, Mobile Marketing, Web Marketing, E-commerce, Keyword Research, Landing Page..., Google Adwords, Analytics, Web Analytics
Education
Arizona State University 2009 — 2012
Bachelor of Arts (B.A.), History
Chandler/Gilbert Community College 1998 — 1999
Associate of Arts (A.A.), General Studies
Oracle December 2014 - Present
Hilltop Technologies March 2014 - November 2014
Quantum 2010 - 2013
IBM 2000 - 2009
MCI Corporation 1988 - 2000
Skills
CRM, Strategy, Sales Operations, Channel Partners, Selling, Management, Professional Services, Leadership, New Business Development, Sales Management, Sales, Contract Negotiation, Process Improvement, Key Account Management, Recruiting, Operations Management, Solution Architecture, Customer Retention, Mergers & Acquisitions, Customer Satisfaction
Education
American International College 1984 — 1988
Bachelor's degree, Computer Science
Porsche Cars North America April 2014 - Present
Freelance Screen Writing June 2008 - Present
Beijo Inc. April 2003 - June 2008
MCI Corporation 1994 - 2000
Skills
Writing, Entertainment, Social Media Marketing, Public Relations, Marketing, Social Media, Social Networking, Public Speaking, Customer Service, Television, Film, Creative Writing, Theatre, Scripting, Acting, Facebook, Video Production, Editing, Blogging, Press Releases, Copywriting, Advertising, Storytelling, Event Planning, Video, Video Editing, Screenwriting, New Media, Film Production, Feature Films, Short Films
Education
Auburn University 1989 — 1993
Bachelor of Science (BS)
Auburn University, College of Business 1989 — 1993
BS, Business Administration
Naples High
Cbeyond November 2008 - November 2014
Georgia Technology Authority January 2007 - November 2008
Verizon Small Business September 2005 - January 2007
MCI Corporation July 2003 - September 2005
BellSouth & NBC News June 2000 - June 2003
Skills
Cloud Computing, Cold Calling, Vendor Management, Telecommunications, Training, Customer Service, Leadership, Management, Salesforce.com, SaaS, Data Center, Project Management, Program Management, Troubleshooting, Recruiting, Account Management, Microsoft Office, Business Analysis, Sales, Team Building
Education
Empire Beauty School-Dunwoody
Master Cosmetology, Master Cosmetology
Granicus, Inc. September 2014 - March 2015
Cal-Sierra Technologies, Inc. February 2009 - September 2014
Johnstone Supply February 2008 - July 2008
Erick's AC and Electrical November 2004 - July 2008
MCI Corporation February 2004 - October 2004
Skills
Solution Selling, Customer Service, Management, Social Media Marketing, Channel Partners, Storage, Sales Process, Vision / Imagery, Customer Service Loyalty, Partnering / Alliance, Platform Development, Product Infrastructure, Customized Presentations, Branding & Identity, Large Target Market, Merchandising & POP..., Project Execution, Contracts / Negotiations, Capital Assets, Budget Management, Profitability Management, Quality Program Elements, Risk Assessment, Issue Resolution, Deadlines:..., Return on Investment, Project Management, Sales, Enterprise Software, Sales Operations, Salesforce.com
Education
Arizona State University 2004 — 2005
Shadow Mountain High School
MCI Corporation January 2003 - January 2005
Data Electronic Services, Inc. March 2000 - January 2003
Tier II Network Contractor April 1994 - January 2000
Allison Transmission November 1990 - 1994
Education
Ball State University 1986 — 1990
Bachelor's degree, Management Information Systems, General
Bigcommerce October 2013 - Present
Yodle March 2011 - October 2013
Yodle September 2010 - March 2011
Yodle February 2010 - September 2010
Apple January 2009 - August 2009
Elite Financing Group LLC March 2007 - January 2009
Home123 November 2005 - March 2007
Open Mortgage July 2004 - September 2005
Ameriquest Mortgage December 2003 - July 2004
MCI Corporation August 1999 - December 2003
Skills
Customer Retention, Sales, Sales Operations, Sales Management, Customer Experience, Training, SEO, SEM, Customer Service, Account Management, Management, Customer Satisfaction, CRM, Online Marketing, Lead Generation, Sales Process, Microsoft Excel, PowerPoint, Call center start-up, Cold Calling, Customer Acquisition, PPC, Telemarketing, Public Speaking, Retention Strategies, Inbound Marketing, Call Center Development, Customer Support, Cross-functional Team..., Team Leadership, People Development, Statistics, Customer Analysis, Staff Retention, Outbound Marketing, Client Counseling, Leadership Development, Online Advertising, Team Management, Outbound Training, E-commerce, E-commerce Consulting, E-commerce Optimization, Professional Services, Project Management, Client Expectations..., experie, account, Salesforce.com, Salesforce.com...
Education
Austin Community College 2007 — 2009
Business Administration and Management, General
Klein High School
DHI Mortgage October 2014 - Present
Dell January 2013 - February 2014
Dell March 2010 - January 2013
Dell March 2007 - March 2010
Dell June 2004 - March 2007
MCI Corporation June 2003 - June 2004
DMG - DATABASE MARKETING GROUP March 2001 - June 2003
Dell June 1998 - February 2001
MCI Corporation March 1995 - June 1998
Skills
Business Analysis, Business Process..., Project Management, Project Delivery, PMP, PMO, Requirements Analysis, Pre-sales, Cross-functional Team..., Team Leadership, SharePoint, Visio, Business Intelligence, Process Improvement
Education
PMP 2009 — 2010
Six Sigma - BPI Yellow and Green Belt 2008 — 2010
Angelina College 1993 — 1995
Music Theory and Composition
Paris Junior College 1992 — 1993
Music Theory and Composition
Goodman Networks August 2014 - Present
Bright House Networks August 2010 - June 2014
Verizon February 2007 - March 2010
MCI Corporation October 1995 - February 2007
MCI Corporation May 1991 - October 1995
Skills
Telecommunications, Wireless, VoIP, Telephony, IP, Ethernet, Switches, Routers, MPLS, Team Leadership, Project Planning, Call Centers, Supervisory Experience, Satellite Communications, Field Operations, Fiber Optic Networks, WiFi, Cell Backhaul, Hospitality WIFI, Hosted Voice, Remedy Ticketing System, SIP Trunking, IAD, GePON, EPON, Edge Routers, Hubs, Headend, Terminal Operations, Long Distance Junctions, DC Powerplant, Generators, Fire Suppression Systems, Customer Site Surveys, Field Dispatch, CSU/DSUs, Analog Voice, OC48, T1, DDS, Contract Negotiation, Outside Plant..., Field Technician..., Team Building, Fiber..., Pseudowire, Reports Analysis, Microsoft Word,...
Education
Fort Gordon Military College 1978 — 1979
Diploma, Satellite Communications Repairman
Southern College
Associate of Science (A.S.), Business Management
Event Photography by Bob Thickman January 2009 - Present
Bob's Pics Photography 1993 - 2009
MCI Corporation October 1980 - March 1999
Skills
Wedding Photography, Portraits, Event Photography, Portrait Photography, Commercial Photography, Photography, Photoshop, Fine Art Photography, Photojournalism, Digital Photography, Image Editing, Image Manipulation, Travel Photography, Photos, Lightroom
Education
Arizona State University 1971 — 1975
BS, Civil Eng - Constr. Management
General Dynamics Information Technology October 2002 - Present
Department of Navy 2003 - 2015
Self Employed November 1998 - June 2007
Internosis August 1997 - February 2002
Hughes Training Inc September 1996 - August 1997
MCI Corporation April 1996 - August 1996
U. S. Navy July 1974 - June 1996
Skills
Routers, Telecommunications, Networking, Routing, LAN-WAN, Software Installation, Transmission, Management, Computer Security, Video Conferencing, Access, Navy, Satellite, Systems Engineering, Integration, Active Directory, Windows Server, Servers, Security
Education
Averett University 2002 — 2005
Bachelor of Business Administration (BBA), Business Administration and Management, General, 3.7
Starling & Waugh LLC February 2014 - Present
Starling Insurance and Assoc. January 1996 - August 2013
MCI Corporation July 1993 - August 1994
Walmart March 1991 - April 1993
Skills
Leadership, Strategic Planning, Credit, Portfolio Management, Business Development, Process Improvement, Series 7, Team Building, Market Research, Investments, Financial Analysis, Budgets, Entrepreneurship, Marketing, Sales, Risk Management, Commercial Insurance, Licensed Life & Health..., Life Insurance, Property & Casualty..., Non-profit Board..., Non-profit Volunteer, Non-profit Leadership, Insurance, Management
Education
Adams State University 1990 — 1997
Bachelor of Business Administration (BBA), Finance/ Psychology
Air Academy High School 1987 — 1990
The Home Depot June 2010 - Present
Comcast Cable February 2007 - June 2010
MetroPCS February 2005 - February 2007
Sprint 2002 - 2004
MCI Corporation 1998 - 2002
Education
Clark Atl 1999 — 2001
Atlanta Technical College
Communication and Media Studies
Maddock Douglas December 2013 - Present
U.S. Cellular August 2003 - December 2013
SprintPCS 1999 - 2003
MCI 1996 - 1999
McLeodUSA 1996 - 1996
BROOKS FIBER PROPERTIES 1995 - 1996
MCI Corporation 1993 - 1995
MCI 1990 - 1993
United States Army 1987 - 1990
Skills
Leadership, Performance Management, Staff Development, Vendor Management, Telecommunications, Wireless, Customer Experience, Customer Retention, Cross-functional Team..., Communications Audits, Call Center, Mobile Devices, Program Management, Customer Satisfaction, Cellular Communications, Process Improvement, Strategic Leadership, Team Building, Change Management, Product Management, Talent Management, Organizational Learning, Business Development, Organizational..., Management, Strategic Partnerships, Strategic Planning, Operations Management, Call Centers, Analysis, Networking, CDMA, Coaching, Competitive Analysis, Team Leadership, Leadership Development, Sales Operations, 4G, Computer Network..., Strategy, LTE, Marketing, CRM, Start-ups, Employee Training, Training, Sales Process, Hiring, Go-to-market Strategy, Executive Management
Education
Institute for Advanced Studies (CTU) 2008 — 2010
Doctoral Student
University of Phoenix 2002 — 2004
M.A.
Baker University 1991 — 1993
B.B.A.
Hickman Mills Sr. High
AJ Houston Financial Services October 2014 - Present
Bruno Skorheim LLP February 2014 - April 2014
TD Media, Inc. December 2007 - March 2009
Bruno Skorheim LLP February 2006 - February 2007
Foot Clinic of Northwest Florida November 2003 - November 2004
Financial Managment Services, Inc. January 2003 - April 2004
Talk2 Technology August 2000 - August 2001
MCI Corporation May 1996 - August 2000
Skills
QuickBooks, Accounts Receivable, Microsoft Word, PowerPoint, Office Administration, Customer Service, Microsoft Excel, Office Management, Charity Work, Accounts Payable, Payroll, Microsoft Office, Organizational..., Superior Client Service, Organized with Strong..., Holistic Health, Lacerte, Income Tax, Accounting, Client Services, Management, Process Improvement, Project Management, Strategic Planning
Education
University of Phoenix 1996 — 1998
Bachelor's degree, Business Administration and Management, General
Arizona State University 1991 — 1995
Undergraduate Studies, Business
Hydro-Chem, div of Linde Engineering North America October 2004 - Present
Georgia Institute of Technology Price Gilbert Library April 2002 - September 2004
Comforce Technical Services / BellSouth Corporate October 1999 - December 2001
MCI Corporation February 1997 - October 1999
JI Professionals February 1997 - October 1998
Comsys Technical Servcies \ MCI Telecommunications October 1996 - February 1997
Wang Laboratories December 1995 - October 1996
Siemens Energy and Automation June 1993 - September 1995
Encryption Technology January 1991 - June 1993
Computone Systems June 1988 - September 1989
Skills
Network Design, Windows Server, Desktop Administration, Desktop Computers, Server Administration, Network Administration, IT Management, IT Service Management, MCSE NT 4.0, Cisco Technologies, WAN, Local Area Network, VPN, Domain Management, Troubleshooting, Data Center, Visio, Process Improvement, VMware, Disaster Recovery, System Administration, Project Management, Process Engineering, Software Documentation, Strategic Planning, Wireless Networking, Information Technology, VMware ESX, Customer Service, Management, Integration, Microsoft Office, Security, Servers, MS Project, Program Management, Team Leadership, Lotus Notes, Business Analysis, Change Management, Leadership, Project Planning, Microsoft Certified...
Education
Kennesaw State University 1995 — 2004
Bachelor of Science (BS), Mathematics \ Minor in Information Systems
Southern Polytechnic State University 1989 — 1993
Electrical Engineering Technology
Auburn University 1984 — 1987
Electrical Engineering
Self-employed August 2008 - Present
MCI Corporation 2000 - 2001
AT&T Mobility 1999 - 2000
Butler Toyota Scion 1994 - 1999
Skills
Customer Service, Customer Acquisition, Sales, Sales Management, Customer Retention, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Project Management, Mac, Small Business, Organization, Customer Insight, Social Networking, Marketing, Social Media Marketing, Time Management, B2B, Leadership, Retail, Advertising
Education
Ball State University
Actively Seeking Network/Telecom Administration Opportunity March 2011 - Present
Flagler County School Board May 2004 - March 2011
Daytona International Speedway Corp January 2003 - December 2003
CitiStreet, LLC March 1998 - December 2002
Nortel Networks April 1997 - March 1998
MCI Corporation January 1995 - April 1997
Skills
Voice Networks, Video Network, Data Network, Cable Termination, Telecommunications, Troubleshooting, Switches, WAN, Firewalls, LAN-WAN, Networking, Software Documentation, Software Installation, Cisco Routers, Optical Fiber, VoIP, Fiber Optics, IP, Network Communications, Telephony, Call Center, DSL, Avaya, T1, Blackberry, Playbook, Cellular Communications, Cables, Ethernet, Data Center, Wireless, CCNA, Network Design, Frame Relay, TCP/IP, Routers, Wireless Networking, Computer Network..., Cisco Technologies, Network Engineering, VPN, System Deployment, Routing, Cabling, SIP, Network Security, Infrastructure, Call Centers, DNS, Network Architecture
Education
Flagler Technical Institute 2007 — 2011
State Certification
Worcester Industrial Technical Institute 1983 — 1984
Assumption College 1981 — 1983
IBM May 1997 - Present
MCI Corporation May 1983 - May 1997
Skills
Project Management, Manage Large Complex..., Manage VoIP projects, Manage WiFi installs..., Change Management, Risk Management, Manage Video Security...
Education
American University 1986 — 1989
DG and Associates 2011 - Present
beBetter Health 2010 - 2011
Qualex 2007 - 2010
Qualex 2005 - 2007
Eastman Kodak 2003 - 2005
Qualex 2002 - 2003
Qualex 2000 - 2002
Qualex 1998 - 2000
MCI Corporation 1996 - 1998
US Army Research Institute - Staffed to PSF&E Pentagon 1994 - 1996
Skills
Contract Negotiation, Change Management, Financial Analysis, Strategic Financial..., Key Account Acquisition..., Market Analysis, Strategic Alliances, Product Development and..., Channel Strategy, Sales Management, New Business Development, Organizational..., Licensing Negotiations, Cross-functional Team..., Reseller/VAR Networks, Product Development, Coaching, Strategy, Start-ups, Management, Forecasting, Retail, Business Development, Business Strategy, Marketing, CRM, Leadership, Strategic Planning, Income Statement, B2B, P&L Management, Pricing, Finance, Strategic Partnerships, Analysis, Sales Operations, Competitive Analysis, Pricing Strategy, Operations Management, Product Marketing, Merchandising, Product Management, Mergers & Acquisitions
Education
American University - Kogod School of Business 1994 — 1996
MBA, Finance
North Carolina State University - College of Management 1989 — 1993
BA, Business Management
Comsat International 2002 - 2005
Global One/Sprint International 1993 - 2001
MCI Corporation 1986 - 1993
Skills
Mergers, Due Diligence, Strategic Financial..., Telecommunications, Corporate Finance, Start-ups, Financial Modeling, Business Planning, Financial Reporting, Joint Ventures, Restructuring, Accounting, Managerial Finance, Strategic Planning, Investments, Strategic Partnerships, Mergers & Acquisitions, Management, International Business, Entrepreneurship, Business Strategy, Venture Capital
Education
American University
Master of Business Administration (MBA), Finance
Connecture April 2012 - Present
RelayHealth, a McKesson Company April 2008 - December 2011
McKesson November 2006 - March 2008
S1 Corporation 2004 - 2005
Equifax 2002 - 2004
Cypress Communications 1999 - 2001
IBM 1996 - 1999
MCI Corporation 1994 - 1996
MCI Corporation 1993 - 1994
MCI Corporation 1990 - 1993
Skills
Account Management, Strategic Planning, Healthcare, Forecasting, Customer Service, general management, P&L responsibility, Executive Management, Client Services, Revenue Management, Revenue Cycle, Providers, Health Plans, Transaction Processing, EDI, Financial Services, Information Technology, Software Implementation, Business Process..., Leadership Development, Coaching, Leadership Mentoring, Operations Management, Sales Management, Project Implementation, SDLC, Client Development, Client Engagement, Client Relationship..., Customer Retention, Customer Satisfaction, Call Center, SaaS, Driving Revenue
Education
Auburn University
M.B.A., Business Administration
Jacksonville State University
B.S., Managemet
Exelis November 2013 - Present
DigitalGlobe (merged GeoEye Inc.) September 2009 - October 2013
PricewaterhouseCoopers January 2000 - July 2009
MCI Corporation January 1998 - January 2000
Mooring Financial Corporation January 1994 - April 1998
Skills
Tax Accounting, Accounting, Sarbanes-Oxley Act, Financial Reporting, Corporate Tax, Finance, Internal Controls, Tax, Auditing, Financial Accounting, General Ledger, Sarbanes-Oxley, JD Edwards, SEC filings, GAAP, CPA, Tax Research, Financial Analysis, International Tax, US GAAP
Education
American University 2007 — 2010
Masters, Taxation
George Mason University
Bachelors, Finance
University of Virginia
Certificate, Accounting
Dun & Bradstreet April 2015 - Present
Hackney Design September 2008 - Present
Somnio Solutions, Inc. August 2014 - March 2015
TicketCity November 2013 - May 2014
LegalMatch August 2009 - January 2010
Rainmaker May 2005 - June 2009
MCI Corporation 2002 - 2005
Skills
Problem Solving, Photoshop, Illustrator, InDesign, Team Management, Project Management, Project Coordination, Team Leadership, Salesforce.com, Time Management, Typography, Communication, Graphic Design, Logo Design, Innovation, Social Media, Market Research, Microsoft Word, PowerPoint, Microsoft Excel, Exceptional Listener, ISO, Microsoft Office, Strategic Planning, Customer Service, Social Networking, Graphics, Adobe Creative Suite, Marketing, Facebook, Layout, Dreamweaver, Online Marketing, Email Marketing, Digital Illustration, Collateral, Creative Direction, Web Design, Direct Mail, Corporate Identity, Social Media Marketing, Corporate Branding, Photography, Flash, Art Direction, Banners, Sales, WordPress, Posters, Flyers
Education
Art Institute of Houston 2010 — 2014
Bachelor of Arts (B.A.), Graphic Design, 3.45
Pflugerville High School 1999 — 2000
3M February 2006 - Present
ValleyView Chapel (The Chapel - Wadsworth) August 2004 - August 2005
Austintown Community Church August 2001 - August 2004
MCI Corporation June 1983 - February 2001
Skills
New Business Development, Cross-functional Team..., Customer Service, Process Improvement, Purchasing, Management, Leadership, Six Sigma, Supply Chain Management, Continuous Improvement, Manufacturing, Supply Chain, Lean Manufacturing, Sales Management, Team Building, Strategic Planning
Education
Amberton University 1992 — 1996
Master of Arts (M.A.), Marriage and Family Therapy/Counseling
Dallas Baptist University 1988 — 1992
Bachelor of Arts and Science, Counseling Psychology
Dallas Theological Seminary 1987 — 1987
Pastoral Studies/Counseling
Southeastern Bible College 1984 — 1986
Bachelor of Arts (B.A.), Counseling Psychology
Dallas Bible College 1981 — 1984
Associate of Arts (A.A.), Bible/Biblical Studies
Chippewa High School 1972 — 1976
SendGrid September 2014 - Present
Fresh Produce Holdings LLC September 2012 - September 2014
Vail Resorts 2009 - 2011
Martket Force Information 2007 - 2009
Cannery Row Company 2006 - 2007
MCI Corporation 2003 - 2005
Siemens Industry US 1997 - 2003
Skills
Payroll, ADP Payroll, Multi-state Payroll..., Compensation Structures, PeopleSoft, Payroll Analysis, Benefits Administration, HRIS, Financial System..., Mergers & Acquisitions, Regulatory Requirements, Employee Relations, MS Excel Pivot Tables, Journal Entries, G/L Reconciliations, Human Resources, HR Policies, Test Scripts, ADP ezLaborManager, Kronos, Employee Benefits, Regulatory Filings, Payroll Taxes, Deferred Compensation, FMLA, Applicant Tracking..., Recruiting, Performance Management, Compensation & Benefit, Talent Acquisition, Ceridian, ADP HRB, Visio, New Hire Orientations, Hiring, Onboarding, Microsoft Office, Team Mentoring, 401k, Workers Compensation, Expense Management, Project Management, Year-end Close, Garnishments
Education
American University
English Language and Literature, General
Broward Community College
Accounting and Business/Management
Ceridian June 2012 - Present
ADP November 2006 - June 2012
GTE 1996 - 1998
MCI Corporation June 1990 - December 1995
Skills
Cold Calling, BPO, ADP Payroll, 401k, Sales Process, Benefits Administration, SaaS, HRIS, Employee Benefits, Solution Selling, Sales Presentations, Payroll, Direct Sales, B2B, Lead Generation, Human Resources, Account Management, HR Consulting, Talent Management, Relationship Developer, Retention Management, New Business Development, Sales
Education
American University
Bachelor of Science, Marketing
Johns Hopkins Community Physicians May 2012 - Present
Chesapeake Publishing May 2010 - March 2012
TeleCommunication Systems Inc. February 2008 - January 2009
Anne Arundel County October 2006 - February 2008
Evans-Smith Architects & General Contracting June 2003 - October 2005
e.spire Communications August 1999 - June 2003
McKinley Marketing Partners February 1997 - August 1999
MCI Corporation January 1990 - July 1996
Skills
Social Media, Editing, Marketing Strategy, Marketing Communications, Event Management, Public Speaking, Photography, Graphic Design, Copy Editing, Copywriting, Marketing, Social Media Marketing, Customer Service, Direct Mail, InDesign, Management, Strategic Planning
Education
Clemson University 1983 — 1986
B.S., Graphic Communications
Anne Arundel Community College 2012 — 2014
Certificate, Healthcare Information Technology
City of Austin February 2007 - Present
Black Faith-based Health Initiative January 2006 - Present
David Chapel MBC August 2004 - Present
Comprehensive Health Services 2001 - 2007
MCI Corporation 1996 - 2001
Health Benefits Management 1995 - 1996
IBM January 1981 - February 1995
Holy Cross Hospital July 1976 - December 1980
Veteran's Administration 1973 - July 1976
University of Kentucky 1971 - 1973
Skills
Nursing, Public Health, Occupational Health, Human Resources, Christian Ministry, Process Planning, Sermon, Religion, Christianity, Marriage, Parenting, Event Planning, Medical/Surgical, Health Promotion, Cpr Certified, Prevention, Critical Thinking, Health Communication, Health Equity, Nonprofits, Nutrition Education, Nursing Education, Quality Improvement, Disaster Response, Workshop Facilitation, Preventive Medicine, Public Health Education, Health Education, Wellness, Policy, Community Organizing, ACLS, BLS, Patient Advocacy
Education
Kentucky State University
Nursing Education, Registered Nursing/Registered Nurse
Austin Graduate School of Theology
Theology/Theological Studies
Austin Community College
Cable One July 2012 - Present
Cable One June 2004 - July 2012
Cable One June 2007 - May 2009
Cable One March 2006 - June 2007
Cable One November 2004 - March 2006
Cable One July 2004 - November 2004
MCI Corporation January 2004 - July 2004
Skills
Six Sigma, Customer Service, Customer Satisfaction, Call Center Development, Performance Management, Network Administration, Leadership Development, Training, Telecommunications, Wireless, Call Centers, VoIP, Troubleshooting, Sales, Broadband, Management, Change Management, Coaching, Customer Retention, Customer Experience, Technical Support, Telephony, Vendor Management, Leadership
Education
Apollo College
Associate Degree Acquired, Network & Database Administration
Arizona State University
SCC Business Institute
Associate, Business
Scottsdale Community College
CCI Systems, Inc September 2014 - Present
WOW! Internet, Cable & Phone July 2012 - September 2014
Knology October 2007 - July 2012
PurDigital Media (sub of Biltmore Communications) 2004 - 2007
MCI Corporation 1985 - 1999
Skills
Product Management, Product Life Cycle..., Operations Management, Marketing Management, IP, Strategic Partnerships, Product Lifecycle..., Ethernet, Product Development, VoIP, Broadband, Cross-functional Team..., Skill Marketing, Leadership, Management, Sales, IPTV, Telecommunications, Integrated Marketing, VOD, Channel Partners, Marketing, Strategy, Cloud Computing, Competitive Analysis, Cable Television, Wireless, DOCSIS, Product Marketing, Integration, P&L Management, Networking, Process Improvement, Telephony, Optical Fiber
Education
Auburn University, College of Business
Bachelor of Science, Organizational Management
Lockheed Martin June 2004 - Present
BEA Systems 1999 - 2004
Pine Cone Systems July 1997 - July 1999
MCI Corporation May 1993 - July 1997
Telos January 1992 - May 1993
McDonnell Douglas Helicopter Company February 1988 - December 1991
Skills
SOA, Weblogic, Java Enterprise Edition, System Architecture, Java, Software Engineering, Ant, Software Development, Unix, JBoss Application Server, Architecture, Technical Leadership, Solaris, Web Services, Systems Engineering
Education
Arizona State University 1982 — 1987
Bachelor of Science (B.S.), Computer Science
Clouds of Goodness July 2014 - Present
Community Vapor October 2013 - Present
RCG- Employee Value Program June 2012 - January 2013
AT&T September 2008 - August 2009
We Are One Project 2005 - 2008
Emdeon November 2004 - September 2005
Premiere Conferencing September 2001 - January 2004
MCI Corporation August 1998 - September 2001
Expanets January 1997 - July 1998
Southeastern Telecom December 1995 - January 1997
Skills
Solution Selling, Salesforce.com, Account Management, Direct Sales, Telecommunications, Strategic Partnerships, New Business Development, Sales Process, Lead Generation, Sales, Sales Management, Managed Services, B2B, Security, CRM, Networking, Sales Operations, Start-ups, Management, Strategy, Leadership
Education
Austin Peay State University 1986 — 1991
Communications
East Tennessee State University 1987 — 1988
Wells Fargo March 2005 - Present
IBM January 2001 - March 2005
Informix Software October 1998 - January 2001
Sallie Mae July 1997 - October 1998
MCI Corporation January 1997 - July 1997
Sallie Mae January 1995 - January 1997
Skills
Data Warehousing, Unix, ETL, Oracle, Databases, SQL, DB2, XML, Perl, Linux, Shell Scripting, SDLC, Apache, Data Modeling, Database Administration, AJAX, Software Development, Performance Tuning, Solaris, Data Marts, PHP, Java, Relational Databases, Requirements Gathering, Web Applications, Testing, Disaster Recovery, Database Design, Business Intelligence
Education
Ashford University 2012 — 2014
Bachelor of Arts (B.A.), Business Information Systems, 3.93 GPA - Summa Cum Laude
Gulf Coast State College 1990 — 1992
AA, Computer Science
Verizon Business January 2009 - Present
Verizon Business September 2004 - January 2009
MCI Corporation March 2000 - August 2004
BellSouth Business Systems March 1998 - March 2000
MCI Communications May 1989 - March 1998
Skills
Cloud Computing, Enterprise Software, Strategy, Solution Selling, Telecommunications, Leadership, Program Management, Management, Business Development, Product Marketing, Sales Operations, Selling, Networking, Training, VoIP, Professional Services, IT Service Management, Team Building, Sales, Sales Management, Unified Communications, MPLS, IP, B2B, Managed Services, Network Design, Wireless, Data Center, Telephony, Human Resources, Vendor Management, Customer Satisfaction
Education
Auburn University
Jefferson State Community College
Affiniti April 2014 - Present
The Schultz Group, PLLC 2011 - 2014
Patton Boggs LLP 2011 - 2013
U.S. Department of Commerce May 2009 - December 2010
Patton Boggs LLP 2006 - May 2009
Universal Service Administrative Company 2003 - 2006
WorldCom 2000 - 2002
MCI Corporation 1998 - 2000
U.S. Department of Justice 1992 - 1998
U.S. Court of International Trade 1990 - 1992
Skills
Intellectual Property, Training, Policy, Corporate Governance, Grants, Westlaw, Litigation, Internal Audit, Telecommunications, Program Management, Compliance, Regulations, Corporate Law, Strategy, Operations Management, Privacy Law, Procurement, Licensing, Public Policy, Social Impact, Mergers & Acquisitions, Politics, Team Building, Mergers, Auditing, Finance, Contract Negotiation, Nonprofits, Legislation, Competition Law, Government, Joint Ventures
Education
American University Washington College of Law 1987 — 1990
J.D., Law
Fudan University 1988 — 1988
Post Graduate, Chinese Business & International Trade Law
Peking University 1988 — 1988
Post Graduate, Chinese Business & International Trade Law
The College of Europe 1985 — 1986
Post Graduate, International Economics
The Philipp University of Marburg 1983 — 1985
Post Graduate, Law and Political Science
The George Washington University 1981 — 1983
B.A., International Affairs
The University of Freiburg 1980 — 1981
Political Science and Economics
Self Employed November 2013 - Present
The New York Public Library, Astor, Lenox and Tilden Foundations October 2014 - May 2015
Rainforest Alliance March 2012 - August 2013
Hachette Filipacchi Media March 2011 - October 2011
International Women's Health Coalition March 2010 - January 2011
Related December 2009 - February 2010
Scholastic August 2008 - May 2009
G2 Worldwide December 2005 - August 2008
TVT Records, inc September 1998 - December 2005
MCI Corporation February 1996 - September 1998
Skills
Financial Reporting, Financial Analysis, Accounting, Finance, Financial Accounting, Hyperion Enterprise, Account Reconciliation, Auditing, Accounts Receivable, Analysis, Internal Controls, Consolidation, Revenue Recognition, General Ledger, Essbase, Business Planning, GAAP, Financial Statements, JD Edwards, Management, Managerial Finance, Invoicing, Variance Analysis, Sarbanes-Oxley Act, Strategic Financial..., Financial Modeling, QuickBooks, Payroll, Cost Accounting, IFRS, Hyperion
Education
American University - Kogod School of Business 1986 — 1990
BSBA (cum laude), Accounting
KI USA Corporation September 2004 - Present
Data Futures December 1998 - September 2004
MCI Corporation January 1998 - September 1998
United States Air Force (USAF) November 1988 - November 1992
Skills
Team Leadership, Troubleshooting, Active Directory, Disaster Recovery, ITIL, Process Improvement, Security, Windows, Data Center, System Administration, Project Management, IT Management, Software Documentation, Vendor Management, Networking, Visio, Integration, Change Management, Computer Hardware, Telecommunications, Team Building, Project Planning, Windows Media Center, Data Backup Solutions, Operating Systems, Cisco Technologies, Microsoft Exchange, Network Administration, Technical Support, Virtualization, Testing, Software Installation
Education
American InterContinental University 2008 — 2008
Associate of Arts (A.A.), Business Administration and Management, General
Southeast Kentucky Community and Technical College 2002 — 2003
Technical Proficiency, Cisco Certified Network Associate
Time Warner Cable Business Class 2014 - Present
Leaders in Telephony Global Account Management in the Greater New York City Area 2013 - Present
Level 3 Communications March 2013 - 2013
Cablevision - Optimum Lightpath February 2011 - October 2012
MCI/Verizon Business December 2008 - January 2011
Verizonbusiness January 2005 - December 2008
AT&T 2002 - 2004
Cablevision Lightpath 2000 - 2002
MCI Corporation 1984 - 2000
Skills
VoIP, Telecommunications, Unified Communications, IP, MPLS, Solution Selling, Co-location, Selling, Sales Process, Ethernet, T1, Cloud Computing, Managed Services, Networking, Direct Sales, Strategy, Telephony, Management, SIP Trunking, Wireless, DWDM, Call Centers, Account Management, WAN, Leadership, Contract Negotiation, SIP, Professional Services, Data Center, SaaS, Hosted Services, Metro Ethernet, Broadband, Team Leadership, CPE, Sales, Competitive Analysis, Go-to-market Strategy, Channel Partners, LAN-WAN, Strategic Partnerships, B2B, Security, Salesforce.com, Internet Services, Video Conferencing, Maintaining Strong..., C-Level Relationships, Relationship Management, Global Account...
Education
Adelphi University
Master of Business Administration (M.B.A.), Business Administration/Marketing
Adelphi University
BBA, Business Management
Northport High School
American Airlines March 1999 - January 2015
Boeing October 1996 - October 1998
Warp Engine Software December 1997 - December 1997
MCI Corporation January 1996 - September 1996
Skills
Aerospace Engineering, Aircraft Performance..., GIS, .NET, Fortran, ACARS, Aeronautics, Aerospace, Aircraft, Aircraft Design, Airlines, Airports, Analysis, Aviation, Avionics, Commercial Aviation, Civil Aviation, Data Analysis, Database Design, Databases, ETOPS, Engineering, Flight Planning, Flights, Microsoft Office, Microsoft SQL Server, Programming, SQL, Sabre, Software Development, Visual Basic
Education
Tarrant County College 2012 — 2015
Associate's degree, Geographic Information Science and Cartography
Dispatch School 2002 — 2002
FAA Dispatcher License, Flight dispatching
Arizona State University 1987 — 1994
Bachelor of Science (BS), Aerospace, Aeronautical and Astronautical Engineering
Guardsmark July 2007 - Present
Emory Healthcare January 2005 - September 2006
MCI Corporation July 2001 - February 2005
Skills
Customer Service, Microsoft Office, Team Building, Microsoft Word, Microsoft Excel, Customer Satisfaction, Team Leadership, PowerPoint, Troubleshooting, Outlook, Strategic Planning, Public Speaking, Leadership, Operations Management, Data Entry, Inventory Management, Management, Training, Process Improvement, Sales, Project Management, Recruiting
Education
MBTI Business Training Institute 1990 — 1992
Alcorn State University 1988 — 1990
Cabela's April 2013 - Present
Cabela's April 2013 - Present
Verizon Business November 1992 - Present
Verizon Business February 2007 - December 2011
MCI Corporation February 2000 - February 2007
MCI Corporation November 1992 - February 2000
Westinghouse Electric Company January 1985 - November 1992
Skills
PMP, ITIL, PMO, Waterfall, Agile, PMBOK, CMMI, SDLC, Project Planning, Program Management, IT Management, Team Leadership, Software Implementation, Process Development, Offshore, Offshore Management, Business Analysis, Vendor Management, Requirements Analysis, Change Management, Customer Relations, Analysis, SharePoint, Application Development, MS Project, Access, Software Development, Telecommunications, Mainframe, Databases, SQL, Visio, Team Building, COBOL, Unix, JCL, Problem Solving, Integration, Testing
Education
American University
BA
Northern Virginia Community College
AAS, Data Processing
The University of Maryland
MBA Program, Management Information Systems
ALLDATA November 2014 - Present
Verizon Wireless January 2007 - August 2013
MCI Corporation January 2005 - June 2007
Pacific Bell May 1999 - December 2003
MCI Corporation 1990 - 1999
Skills
B2B, Cold Calling, Customer Service, Consultative Selling, Call Center, Customer Satisfaction, Outlook, Account Management, Project Management, Selling, Contract Negotiation, Call Centers, Business Analysis, Telecommunications, Salesforce.com, Solution Selling, Customer Escalation..., Public Relations, Marketing, Customer Retention, Direct Sales, Sales Process, Wireless, Sales Operations, Customer Experience, Product Management, Team Leadership, Networking, CRM, Mobile Devices, VoIP, E-commerce, Mobile Communications, Marketing Communications, Sales
Education
American River College 1981 — 1983
AA, Liberal Arts
Verizon Enterprise Solutions Group March 2012 - Present
Verizon Business 1996 - April 2012
MCI Corporation March 1996 - January 2006
Skills
Management, Enterprise Software, Negotiation, Business Process, Co-location, Sales, Leadership, Strategy, SIP Trunking, Cloud Computing, Unified Communications, Sales Operations, Account Management
Education
Assumption College 1984 — 1988
BA, Psychology, Business
Belmont High School
Hi-Fi Colour Design August 2010 - Present
Toyota Financial Services 2007 - Present
TSYS May 2007 - June 2007
CheckFree Investment Services March 2007 - April 2007
MCI Corporation February 2004 - March 2007
Hollywood Video July 1999 - May 2004
Adecco May 1999 - August 1999
MCI Corporation May 1999 - June 1999
Subway April 1998 - April 1999
Skills
Photoshop, Illustration, Fiction Writing, VBScript, Networking, Graphic Design, Illustrator, Management, Adobe Creative Suite, Leadership, Web Design, Editing, Publishing, Public Speaking, Training, Nintendo DS, Online Marketing, Project Management, HTML, Social Media, Social Media Marketing, Microsoft Office
Education
Arizona State University 2002 — 2002
Computer Science (not finished), Programming
Chandler Gilbert Community College 2000 — 2002
Computer Science (not finished), Programming
Westven January 2000 - Present
GTEL 2000 - Present
ACIMHomeStudy.com May 1994 - Present
Edison International August 1996 - December 1999
MCI Corporation January 1989 - December 1991
Honeywell Information Systems January 1979 - December 1988
Skills
Negotiation, Leadership, Team Building, Marketing Strategy, Project Management, Coaching, Public Speaking, Government, Managed Services, Ethernet
Education
Baldwin-Wallace College 1973 — 1977
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Wintersville High School 1969 — 1973
College Prep, Business Administration and Management, General
Washington Marriott Hotels and Resorts March 2013 - Present
Renaissance Hotel Dupont Circle October 2010 - March 2013
Courtyard by Marriott Convention Center August 2006 - September 2010
Residence Inn Midtown Historic October 2005 - July 2006
MCI Corporation June 2001 - November 2005
First Union National Bank August 1998 - December 2000
Skills
Food, Revenue Analysis, Micros, Rooms Division, Front Office, Banquets, Hiring, Sales, Fine Dining, Concierge Services, Hotels, Property Management..., Restaurants, Menu Development, Convention Services, Wine, Bartending, Up-selling, Customer Service, Hospitality Industry, Restaurant Management, Corporate Events, Guest Service Management, Hospitality Management, Resorts, Training, Payroll, Team Building, ServSafe, Menu Costing, Food Safety, Event Management, Guest Recovery, Pre-opening, Hospitality, MICROS, Food
Education
Ashworth College 2009 — 2011
Associate Degree, Business Admin
Temple University 1994 — 1995
Business Administration and Management, General
Brandywine High School 1992 — 1993
English Language and Literature, General
AirSage Inc October 2013 - Present
Numerex Corp. June 2003 - July 2013
AirGate PCS February 1998 - October 2002
Tatum, a Randstad Company March 1996 - February 1998
MCI Corporation June 1982 - February 1996
Touche Ross September 1975 - December 1981
Skills
Venture Capital, IPO, Investor Relations, SEC filings, M&A Negotiations, Capital Markets, M&A execution, Due Diligence, Rating Agency Relations, High Yield Bonds, Commercial Banking..., Market Research, Global Human Resources..., Legal Management, Accounting, Planning Budgeting &..., Strategic Planning, Public Companies
Education
Loyola College in Maryland 1982 — 1987
MBA, Finance, General
University of Wales, Aberystwyth 1972 — 1975
Bachelor of Science (BSc), Economics
Coldwell Banker Residential Brokerage, Johns Creek-Duluth Office November 2013 - Present
Coldwell Banker Residential Brokerage January 2006 - Present
Coldwell Banker Referral Network July 2011 - January 2013
Shared Services Healthcare - A Subsidiary of MedAssets, Inc April 2000 - July 2003
Shared Services Healthcare 2000 - 2001
MCI 1989 - 1994
MCI Corporation 1989 - 1993
Skills
Sellers, Buyer Representation, New Home Sales, Relocation, Condos, Single Family Homes, First Time Home Buyers, Investment Properties, Investors, Real Estate, Referrals, Residential Homes, Marketing, Townhomes, Real Estate Transactions, Sales, Listings
Education
Arizona State University - W. P. Carey School of Business 1978 — 1982
B.S., Marketing
Dixon Hughes Goodman LLP January 2015 - Present
SunTrust Bank July 2006 - January 2015
Verizon January 2001 - July 2006
MCI Corporation January 2000 - January 2001
MCI Corporation August 1989 - January 2000
Skills
Sales Management, Customer Service, Customer Service..., Customer Service..., Executive Level..., Root Cause Problem..., Team Building, Process Improvement, Meeting Planning, Coaching, Staff Development, Strategic Negotiations, Travel Arrangements, Master Scheduling, Career Development, Platform Skills, Customer Retention, Outside Sales, Inspection, Result Oriented, Strategic Thinking, Putting the Customer..., Performance Management, Internal & External..., Terminations, Preparation Of Reports, Committed to Customer..., High Level Of..., Team Management, Leadership, Process Focused, Vendor Management..., Exceeding Customer..., Telecommunications..., Offshore Outsourcing, Discretion, Motivation, Energetic Leader, Critical Thinking, Collaborative Problem..., Quality Management, Recruiting, Business Savvy, Remote Monitoring, Virtual Training, Time Management, Cold Calling Experience, Call Center, Customer Escalation..., Telemarketing
Education
Southern Wesleyan University
Bachelor of Science (B.S.), Business Administration and Management, General
Anderson University (SC)
Associate of Arts (A.A.), Fashion Merchandising
Greer High
Verizon Business September 1998 - Present
Litton PRC June 1998 - August 1998
MCI Corporation May 1998 - June 1998
Skills
Telecommunications, MPLS, IP, Managed Services, Ethernet, Cisco Technologies, Frame Relay, WAN, T1, Telephony, Data Center, Solution Selling, ATM networks, ATM Networks, Networking, Network Design, Troubleshooting, Call Centers, Switches, Routers, LAN-WAN, TCP/IP
Education
Allan Hancock College 1996 — 1997
Associate's degree, Communications Technology/Technician
Community College of the Air Force 1995 — 1997
Associate's degree, Communications Technology/Technician
Red Robin International, Inc. July 2007 - November 2012
City & County of Denver July 2005 - July 2007
MCI Corporation August 1999 - July 2005
Skills
Payroll, Benefits Administration, Onboarding, HRIS, PeopleSoft
Education
Baker College Center for Graduate Studies 2003 — 2004
MBA, HR Management
University of Colorado at Colorado Springs 1994 — 1998
BA, Organizational Communication
Williams Lea July 2013 - Present
ING Nederland April 2002 - July 2013
Freelance / Graphic Design Services 2011 - 2012
Norwood Promotional Products November 2000 - February 2002
MCI Corporation August 2000 - November 2000
Blockbuster January 1997 - March 2000
Sports Authority May 1996 - September 1996
Toys R Us November 1993 - May 1996
Skills
Graphic Design, InDesign, QuarkXPress, Illustrator, Layout, Adobe Acrobat, Web Design, Photoshop, Photography, Graphics, Visual Communication, Art, Desktop Publishing, Digital Printing
Education
Art Institute of Colorado 1997 — 1999
Associates of Applied Science in Graphic Design, Graphic Design, Visual Communications
Sophia's Little Bow Peeps December 2007 - Present
MCI Corporation May 2001 - September 2001
Skills
Graphic Design, Screen Printing, Machine Embroidery, Sewer, Fashion Design, Vinyl Cutting, Glass Etching, Paper Craft, Handmade Jewelry, Crafts, Heat Transfer, Crochet
Education
The University of Texas at Austin 2004 — 2006
Early Childhood Education and Teaching
Austin Community College 2002 — 2005
Early Childhood Education and Teaching
Digital Network Services December 2010 - Present
DNS Trainer for FOA approved certifications ad UNM-WIA training provider in NM. October 2010 - Present
Digital Network Services, LLC October 2010 - Present
Digital Network Services October 1999 - Present
Alpine Power Systems October 2011 - April 2013
ADC November 2010 - November 2011
Qwest August 2004 - November 2010
Digital Network Services, inc October 1999 - August 2004
Ciena October 1998 - October 1999
MCI Corporation May 1995 - May 1998
Skills
Cabling, Telecommunications, Fiber Optics, Wireless, DWDM, Coax, FOA CFOS/I, CFOT, Central Office..., OTDR, TDR, Troubleshooting, Telco, Team Building, Central Office..., Test & Turn-up, Technical Training, Telephony, Cat5, Cat6, Cable Terminations, Low Voltage, Battery Backup Systems, Emergency Restorations, Quality Auditing, Quality, Firestopping Procedures, Catalyst, Adtran, Ciena, Fujitsu, AT&T Installation..., Qwest Installation..., Tecordia Installation..., GR 1275, OJT Instructor, Decommissioning, Tear Outs, DS3, Cisco, Cisco 15454, 15600, Battery Installs and..., Training, LTE, Telecommunications..., Cellular Communications, Transmission, Microwave, GSM, Project Management
Education
Colorado Technical University 2006 — 2007
West Virginia Business College-Wheeling 1985 — 1986
Med Health Quest September 2015 - Present
USRCBR 2015 - Present
HomeCity Real Estate April 2014 - June 2014
USRCBR May 2008 - March 2013
Sailor Jerry Rum 2008 - 2011
MCI Corporation February 1998 - June 2006
Skills
Sales, Sales Management, Commodity Markets, Cold Calling, Recruiting, Promotions, Coordinating Events, Event Planning, Brand Ambassadors, Creative Pitching, Creative Writing, Painting, Poetry, local show promotions..., Fashion Design, Social Media Marketing, Customer Service, Marketing Strategy, Marketing, Advertising, Social Media, Social Networking, Event Management, Online Advertising, Online Marketing, Account Management, Marketing Communications, Team Building, Brand Development, Creative Direction, Sales Process, Management, Training, Leadership, Strategic Planning, Digital Marketing, Project Management, Strategy, Retail, Brand Management, Time Management, B2B, Lead Generation, Entrepreneurship, Customer Satisfaction, Microsoft Office, Email Marketing, New Business Development, Budgets
Education
McNeil Highschool
Diploma
Austin Community College
Verizon August 2005 - Present
MCI August 1999 - August 2005
MCI Corporation August 1994 - August 1999
Digital Equipment Corporation July 1985 - August 1994
Skills
Telecommunications, VoIP, Vendor Management, Cisco Technologies, Data Center, Integration, Troubleshooting, SDLC, IP, Requirements Analysis, Unix, ITIL, SQL, Cloud Computing, Switches
Education
Oklahoma City University
Bachelor of Arts (BA), Liberal Arts and Sciences/Liberal Studies
Babson College 1992 — 1993
Developing Managerial Effectiveness and Advanced Network Training Program
eRelevance Corporation May 2015 - Present
Sisco D Ranch April 2010 - Present
Yodle July 2013 - March 2015
Yodle December 2010 - July 2013
AllStar Stained Concrete May 2004 - October 2012
MCI Corporation January 2000 - June 2003
Skills
Sales, Online Advertising, Salesforce.com, Cold Calling, Leadership, Social Media Marketing, Lead Generation, Online Marketing, Marketing Strategy, Marketing, Account Management, CRM, Customer Service, Sales Management, PPC, Advertising, SEM, Management, SEO, Social Networking, Email Marketing, Team Building, New Business Development, Team Leadership, Training, Direct Sales, Sales Presentations, Recruiting, Negotiation, Social Media, Microsoft Office, Marketing Communications, Market Research, Start-ups, Entrepreneurship, Digital Marketing, Google Adwords, Direct Marketing, Mobile Marketing, Google Analytics
Education
Alvin Community College 2006 — 2010
Business Administration and Management, General
Apple 2013 - Present
Digital Age 2003 - 2013
Shurgard 2002 - 2003
MCI Corporation 1999 - 2001
Market Fresh, Inc. 1997 - 1999
Info Spiral LLC 1995 - 1996
Norsig & Associates 1994 - 1995
Skills
Product Management, Product Development, Business Development, Start-ups, Entrepreneurship, Competitive Analysis, E-commerce, Social Media Marketing, Marketing Strategy, Social Media, CRM, Online Marketing, Strategic Partnerships, Product Marketing, Strategic Planning, Online Advertising, Strategy, Sales, Business Strategy, Public Relations, SEO, Mobile Devices, New Business Development, Email Marketing, Lead Generation, Marketing Communications, Brand Development, SaaS, Mobile Applications, Public Speaking, Marketing, Digital Marketing, Social Networking, Digital Media, Digital Strategy, User Experience, Sales Management, Market Research, Advertising, Small Business, Integrated Marketing, SEM, Web Analytics, Mobile Marketing, Analytics, PPC, Direct Marketing, B2B, Go-to-market Strategy, Google Adwords
Education
Thunderbird School of Global Management
Master of International Management
Arizona State University
Bachelor's Degree, Business Administration and Management, General
San Francisco State University
Mobile UI/UX Design & Prototyping
General Assembly
Product Management
Champollion
OpenText April 2015 - Present
EdgenetAQ June 2014 - November 2014
Edgenet April 2007 - June 2014
GXS July 2005 - April 2007
AT&T June 1999 - July 2005
MCI Corporation 1993 - 1999
United States Army November 1985 - June 1993
Skills
Professional Services, Sales, Marketing, Leadership, Strategic Planning, Team Building, Program Management, CRM, Marketing Strategy, Strategic Partnerships, Account Management, Competitive Analysis, New Business Development, Project Management, Sales Operations, Strategy, Enterprise Software, Business Development, Management Consulting, Product Marketing, Management, Start-ups, Cross-functional Team..., SaaS, Team Leadership, Analysis, E-commerce, Business Planning, Sales Management, Integration, Contract Negotiation, Product Development, Product Management, Business Strategy, Telecommunications, Business Analysis, Process Improvement, Project Planning, Negotiation, Entrepreneurship, Consulting, Executive Management, Mergers & Acquisitions, Salesforce.com, Cloud Computing, Outsourcing, Vendor Management, Networking, P&L Management, Solution Selling
Education
Columbia University - Columbia Business School 2001 — 2001
Columbia Sr. Executive Education Program (CSEP), Business
Central Michigan University 1990 — 1992
M.S.A., Public Administration
Auburn University 1981 — 1985
B.S., Criminal Justice/Law
Deloitte April 2013 - Present
Booz Allen Hamilton January 2002 - 2013
Winstar Communications July 2000 - December 2001
Washingtonpost.Newsweek Interactive March 1998 - April 2000
General Electric Information Services September 1995 - March 1998
MCI Corporation September 1992 - April 1995
First American Bank, NA June 1987 - September 1992
Skills
Management Consulting, Program Management, IT Strategy, Enterprise Architecture, Strategic Planning, Business Analysis, Project Management, Governance, PMP, Strategic Communications, Process Improvement, IT Portfolio Management, IT Capital Planning..., IT Portfolio, SDLC, Risk Management, Leadership, Product Management, Business Process, Telecommunications, Project Portfolio..., Strategy, Management, Business Strategy, Solution Architecture, Product Marketing, Business Process..., Information Technology, Business Process...
Education
American University 1983 — 1987
Bachelor of Science (BS), Marketing
Better Business Bureau August 2014 - Present
Ascend One August 2012 - June 2014
Super Media March 2011 - August 2012
Protocall Communications Inc. July 2000 - January 2012
Marketing Werks / Verizon October 2009 - January 2011
MCI Corporation January 1993 - July 2000
Skills
Sales Management, Sales, Call Centers, Management, Customer Service, Sales Process, Selling, Leadership, Team Building, Account Management, Direct Sales, Credit, Customer Retention, Consultative Sales..., New Business Development, Business Development, Marketing, Cold Calling, Salesforce.com, Business Analysis, Training, Advertising, CRM, Interviews, Strategy, Sales Operations, Lead Generation, Google Adwords, Strategic Partnerships, Strategic Planning, Team Leadership, Coaching, Customer Satisfaction, Negotiation, Marketing Strategy, Social Networking, Social Media, Solution Selling, Consulting, Budgets, Business Planning, B2B, Vendor Management, Public Speaking, Leadership Development, Social Media Marketing, Relationship Building
Education
Colorado Technical University 2014 — 2016
Master of Business Administration (MBA), Business Administration and Management, General, 3.85 GPA
Anthem College-Phoenix 2009 — 2013
Bachelor of Science (BSc), Business Administration and Management, General, 3.42 GPA
Archbishop Keough High School
High School Diploma, general college prep
Keller Williams Realty, Inc. April 2015 - Present
Keller Williams September 2002 - October 2004
MCI Corporation August 1992 - July 1995
Skills
Real Estate, Outlook, Team Building, Sales, Customer Satisfaction, Real Estate Marketing, Real Estate Transactions, Microsoft Office, Microsoft Word, Google Chrome
Education
Austin Community College 1992 — 2011
McCallum High School Austin, TX 1984 — 1988
High School Diploma
ZipRealty 2011 - Present
Zip Realty, Inc 2010 - 2011
Zip Realty, Inc 2006 - 2010
MCI Corporation 1996 - 2006
Skills
Real Estate, Real Estate Development, Real Estate Contracts, Real Estate Training, Real Estate Transactions, Public Speaking, Contract Negotiation, Project Management, Business Development, Business Communications, Organizational..., Team Leadership, Sales Management, Consulting, Data Analysis, Microsoft Office, Microsoft Excel, Presentations, Team Building, Strategic Planning, Strategy, Relationship Management, Business Intelligence, Recruiting, Training, Retention Management
Education
Austin Community College
Business, Management, Marketing, and Related Support Services
BT Global Services February 2015 - Present
Verizon Enterprise Solutions 2004 - Present
MCK Communications 1999 - 2003
MCI Corporation 1989 - 1999
Education
Babson College 1982 — 1986
B.S., Management
N/A October 2003 - Present
MCI Corporation November 1997 - October 2001
Education
American Intercontinental University 2005 — 2006
Associate's degree, Business Administration
Thomas Nelson Community College 1994 — 1999
NA, Business Administration
Grand Canyon University
Bachelor of Arts (BA), Christian Study with an Emphasis in Youth Ministry
AT&T Mobility March 2001 - Present
MCI Corporation June 1990 - February 2001
Skills
Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Public Speaking, Strategic Planning, C++, Negotiation
Education
National University 1982 — 1985
Bachelor of Science (BS), Business Administration and Management, General
American River College 1978 — 1981
Associate of Arts (AA), Business Administration and Management, General
Image Microsystems June 2015 - Present
Cigone Enterprises January 2000 - Present
Cigone Enterprises, Inc. April 1994 - Present
The Round About online store January 2004 - June 2014
Tri City Electric February 2012 - December 2012
KC Custom Homes January 2012 - December 2012
Smoke Busters Of Texas, Inc. April 1992 - January 2008
Smoke Busters of Texas Inc. April 1992 - April 2007
MCI Corporation 1985 - 1988
Skills
Sales, Marketing, Retail, Sales Management, Merchandising, Customer Service, New Business Development, Team Building, Strategic Planning, Public Speaking, Account Management, Marketing Strategy, Negotiation, Training, Project Management, Sales Operations, Direct Sales, Advertising, Sales Process, Networking, Thinking Outside The Box, Outside Sales, Situational Sales..., Entrepreneurship, Purchasing, Business Development, Fundraising, Telecommunications, B2B
Education
Austin Community College
Adult and Continuing Education classes
Marshall High School
Philips Healthcare October 1989 - Present
Modcomp February 1989 - September 1989
MCI Corporation January 1986 - January 1989
Skills
Medical Devices, Healthcare Information..., Radiology, Medical Monitoring, Healthcare, Biomedical Engineering, HL7, Hospitals, Cross-functional Team..., Hardware Diagnostics, Process Improvement, Informatics, DICOM
Education
American InterContinental University-South Florida 1998 — 2000
Master of Information Technology (MIT)
DeVry University, Dallas, TX. 1986 — 1989
Bachelor's of Science in Electronics Engineering
University of New Orleans 1982 — 1985
Electrical Engineering (General courses studies)
Verizon June 2013 - Present
Verizon 2008 - 2013
TERiX Computer Service 2007 - 2008
MCI Corporation 2004 - 2007
MCI Corporation 2000 - 2003
Skills
Solaris, Data Center, Cloud Computing, Unix, Disaster Recovery, Integration, Telecommunications, Enterprise Architecture, Virtualization, VoIP, VMware, Linux, Troubleshooting, Solution Architecture, TCP/IP, Cisco Technologies, ITIL, Requirements Analysis, Enterprise Management..., Business Process Design, Workflow Management
Education
Abilene Christian University
Amarillo College
Casino Arizona July 2004 - Present
Talking Stick Resort July 2004 - Present
Game Crazy 2003 - 2005
MCI Corporation 2003 - 2004
Pella Corporation 2001 - 2002
Subway 2000 - 2001
Skills
Management, Sales, Casino, Guest Service Management, Electronics, Resorts, Hospitality, Geography, Geographic Information..., Information Technology, Training, People Skills, Energy, Gaming, Gaming Industry, Hospitality Industry, Casino Gaming, Customer Service, Leadership, Event Management, Hotels, Hospitality Management, Outlook, Event Planning, Team Building
Education
Arizona State University 2008 — 2011
Bachelor of Science (BS), Geography, Cum Laude
Garner Hayfield High School 1995 — 2000
High School Diploma
Channel Master January 2012 - Present
Five Star Digital August 2010 - January 2012
PCT May 2009 - August 2010
MCI Corporation January 2005 - February 2006
Skills
Sales, Customer Service, Sales Management, Leadership, Forecasting, Retail, Microsoft Excel, Microsoft Office, Volusion, Supply Chain Management, Web Sales, Authorize.net, Merchant Services, International Shipping, Financial Reporting, Business Development, Management, New Business Development, Strategic Planning, Sales Operations, Marketing, Account Management
Education
Arizona State University, W. P. Carey School of Business 2006 — 2010
Bachelor of Science, Finance, Accounting and Finance, 3.45
Arizona State University
Cisco Systems 2012 - Present
S1 Corporation 2006 - 2012
KMC Telecom 2000 - 2006
MCI Corporation 1997 - 2000
Skills
Integration, Sarbanes-Oxley Act, Accounting, Sales Management, Financial Reporting, Finance
Education
Auburn University
BS Accounting
GT Nexus September 2014 - Present
Sabbatical July 2013 - August 2014
Ariba an SAP Company December 2011 - June 2013
HP Software 2005 - 2011
Blue Martini Software 2004 - 2005
J.D. Edwards 1998 - 2002
General Electric Information Services 1994 - 1998
LCI 1992 - 1994
MCI Corporation 1990 - 1992
Skills
Solution Selling, ERP, Selling, Consulting, Enterprise Software, Business Development, CRM, SaaS, Strategy, Business Intelligence, Account Management, Sales, Databases, Sales Enablement, Professional Services, Sales Process, Manufacturing, Sales Management, Cold Calling, Supply Chain, Cloud Computing, Sales Operations, Channel, Pre-sales, Integrated Marketing, E-commerce, Budgets, Salesforce.com, Business Alliances, Channel Partners, Proposal Writing, Go-to-market Strategy, Software Industry, Life Coaching, People-oriented, People Development
Education
Baldwin Wallace University
Capital Group June 2014 - Present
TIAA-CREF March 2014 - June 2014
TIAA-CREF December 2012 - February 2014
TIAA-CREF July 2006 - December 2012
Rockwell Collins October 2001 - July 2006
McLeodUSA June 1996 - July 2001
MCI Corporation May 1992 - June 1996
Arizona Heart Institute June 1988 - May 1993
Skills
SOA, Solution Architecture, Requirements Gathering, Web Services, Architecture, Web Applications, Business Process, Enterprise Architecture, SDLC, Website Development, Business Architecture, Business Modeling, Strategic Leadership, IT Strategy, Architecture Governance, IT Enabled Business..., Agile Methodologies, Data Warehousing, Governance, Enterprise Software, Integration, PMP, SharePoint, Disaster Recovery, Requirements Analysis, ITIL, Program Management, Software Development, Business Intelligence, IT Management, Vendor Management, Architectures, PMO, Agile Project Management, Software Project...
Education
Arizona State University - W. P. Carey School of Business 1992 — 1993
BS
Legacy Measurement Solutions June 2013 - Present
J-W Measurement Company (Legacy Measurement Solutions) at J-W Energy Company January 2009 - June 2013
J-W Gathering Company at J-W Energy Company April 2008 - January 2009
Radiology Business Solutions June 2007 - April 2008
Davis Smith Inc. (DSI) 2003 - June 2007
Sonic Networks Inc. 1999 - 2003
Xicor/Xicron S.R. L. de C.V. 1998 - 2003
Xicor S.R.L. de C.V. 1997 - 1998
MCI Corporation 1996 - 1997
AT&T Mobility 1995 - 1996
Skills
Microsoft Office, Strategic Planning, Business Strategy, New Business Development, Negotiation, International Trade, International..., International Marketing, Oil & Gas Industry, Sales Management, Executive Management, Growth Management, Growth Strategies, Marketing Strategy, Marketing Management, Contract Negotiation, Geographic Expansion, Business Growth..., Natural Gas, Gas, Energy, Sales, Petroleum, Recruiting, Energy Industry, Operations Management, Leadership, Start-ups, Oilfield, Pipelines, Manufacturing, Upstream, Oil/Gas, Contract Management, Pressure, Valves, Downstream Oil & Gas, Procurement, Onshore, Oil & Gas
Education
Amberton University
Bachelor of Arts (BA), Marketing/Marketing Management, General
AT&T 2010 - January 2013
Cingular 2007 - 2009
Cingular February 2005 - 2007
Cingular July 2003 - February 2005
Solutions 6 January 2003 - July 2003
Bellsouth Technology Services, Inc October 2000 - January 2003
Thoughtmill May 2000 - October 2000
MCI Corporation October 1999 - May 2000
BellSouth 1997 - 1999
Intergraph 1993 - 1995
Skills
Quality Center, VoIP, Testing, Vendor Management, Visio, Telecommunications, Wireless, Cross-functional Team..., PMO, SDLC, Test Planning, Requirements Analysis, Integration, Unix, Software Project..., Software Development, PMP
Education
Alabama Agricultural and Mechanical University 1995 — 1997
MBA, MBA/MIS
Jackson State University 1989 — 1993
BS, CIS
Sprint January 2006 - Present
Nextel April 2005 - December 2005
Independent Contractor 2001 - 2005
Cable & Wireless USA 1998 - 2001
i2works, inc. 1996 - 1997
MCI Corporation 1996 - 1996
Executive Presentations, Inc. (EPI) 1992 - 1995
Vector Research 1988 - 1992
Skills
Internal Communications, Marketing Communications, Marketing, Public Relations, Strategic Communications, Corporate Communications, Media Relations, Product Marketing, Digital Marketing, Integrated Marketing, Direct Marketing, Digital Media, Digital Strategy, Social Media Marketing, Strategic Partnerships, Marketing Strategy, Management
Education
The George Washington University - School of Business 1984 — 1988
MBA, Marketing
Auburn University 1980 — 1983
Bachelor's degree, Industrial and Product Design
Raleigh, NC January 2014 - Present
IBM Software Group - C&SI (Tivoli) April 2008 - December 2013
IBM Software Group - C&SI (Tivoli) May 1997 - March 2008
Connectware 1996 - 1997
MCI Corporation 1994 - 1996
IBM February 1983 - August 1994
Skills
AIX, Enterprise Architecture, IBM AIX, IBM Tivoli, IT Service Management, Integration, Netcool, Solution Architecture, Systems Management, Technical Support, Unix
Education
Illinois Institute of Technology 1981 — 1982
Master of Science (MS), Computer Science
Northeastern Illinois University 1980 — 1981
BS, Computer Science
Acharya Nagarjuna University 1977 — 1979
M. Com, Commerce
Hindu College, Guntur 1976 — 1977
B.Com, Businss, Commerce
Verizon Terremark January 2011 - Present
Verizonbusiness March 2006 - January 2011
MCI Corporation December 2002 - March 2006
MCI Corporation November 1988 - January 2002
Skills
Selling, Data Center, Cloud Computing, Security, Integration, IT Outsourcing, IT Solutions, Unified Communications, Solution Selling, Managed Services, Professional Services, Sales, Program Management, CRM, VoIP, Co-location, Cisco Technologies, Telecommunications, SaaS, Disaster Recovery, Team Leadership, Vendor Management, Ethernet, Direct Sales, MPLS, WAN, Product Management, Channel Partners, Enterprise Software, Computer Security, Virtualization, Information Technology, Network Security, ITIL, Leadership, Salesforce.com, Wireless, System Architecture, Storage, Strategic Partnerships, SIP, Network Architecture, Information Security, Network Design, Cross-functional Team..., IP, Enterprise Architecture, Outsourcing, Management, IT Strategy
Education
Adelphi University
MBA Courses, Marketing/Marketing Management, General
State University of New York College at Oneonta
Business/Managerial Economics
ITsavvy January 2013 - Present
LifeSource September 2008 - January 2013
CONFERENCE PLUS September 2004 - July 2008
MCI/WORLDCOM January 1999 - May 2002
MCI/Worldcom January 1997 - January 1999
MCI/Worldcom January 1996 - January 1997
MCI/Worldcom January 1995 - January 1996
MCI Data Sales Center January 1994 - January 1995
MCI Corporation September 1989 - January 1994
Skills
Project Management, Account Planning, Selling, CRM, Strategy, Account Management, Sales Management, Strategic Planning, Management, Strategic Partnerships, Product Marketing, Vendor Management, Team Leadership, Cloud Computing, Change Management, Customer Experience, Customer Service, Team Building, Forecasting, Sales, Leadership, Business Development, Marketing, Salesforce.com, Cold Calling, Product Launch, Executive Management, Contract Negotiation, Managed Services, Unified Communications, Solution Selling, New Business Development, Customer Retention, Sales Operations, Sales Process, Cross-functional Team..., Direct Sales, Telecommunications, Talent Management, B2B, Training, Sales Presentations, SaaS
Education
Loyola University of Chicago - Graduate School of Business
MBA, Business Administration
Arizona State University
B.S., Business Administration
Telecommunications Program DePaul University
SeekingSitters March 2008 - Present
Verizon Business August 1999 - June 2005
MCI Worldcom September 1995 - August 1999
MCI Corporation February 1995 - August 1995
MCI Corporation October 1994 - February 1995
Education
Arizona State University 1990 — 1994
BS, Communication, General
U.S. Federal Government October 2001 - Present
Boiling Sound Recording November 1998 - Present
ABC News September 1996 - October 2001
MCI Corporation June 1994 - June 2001
CNN September 1994 - May 1996
C-SPAN February 1987 - May 1994
Skills
Video, Video Production, Sound, Broadcast, Video Editing, Audio Engineering, Audio Editing, Television, Entertainment, Avid, Producing, Pro Tools, Production Managment, Music Production, Videography, Post Production, Music, Film, Recording, Final Cut Pro, Editing, Logic Pro, Photoshop, Voice Over, Live Events, Broadcast Television, Audio, AV, Lighting, Sound Editing, Composition, Multimedia, Documentaries, Production Management
Education
American University 1981 — 1986
Bachelor of Arts (B.A.), Cinematography and Film/Video Production
University High
University High
University High
Gap Inc. Senior Application SpecialistGAP IncDecember 2000 - Present
EDS March 1999 - November 2000
Informatix December 1997 - December 1998
MCI Corporation February 1995 - October 1995
Charles Schwab April 1994 - February 1995
US Capital Fleet Leasing January 1990 - January 1994
Education
Computer Learning Center 1969 — 1970
Programming
Ateneo de Manila University 1953 — 1965
BS Marketing
American University July 2015 - Present
Entasis Consulting May 2002 - Present
`Pangea, Ltd. March 2000 - February 2002
MCI Corporation September 1990 - May 1999
Martin Marietta Corp. April 1980 - September 1989
Skills
Strategic Planning, Business Planning, Finance, Strategic Partnerships, Business Strategy, Executive Management, Strategy, Start-ups, Management, Financial Modeling, Business Development, Business Analysis, Management Consulting
Education
Loyola University Maryland Sellinger School of Business and Management 1980 — 1983
MBA
University of Virginia 1971 — 1975
BA, economics
MidFirst Bank March 2015 - Present
Kirkpatrick Oil Company October 2014 - February 2015
Addison Group May 2014 - October 2014
WorldPay December 2012 - October 2013
Global Payments October 2011 - November 2012
WorldPay October 2005 - October 2011
MCI Corporation May 2003 - August 2005
Intercontinental Hotels July 2000 - March 2003
CNN Newsource Sales April 1999 - July 2000
Skills
Access, Data Mining, Microsoft SQL Server, Business Analysis, Process Improvement, Microsoft Excel, Management, Financial Modeling, SQL, Microsoft Office, Analysis, Data Analysis, Payment Card Processing, SSRS, Databases, PowerPoint, Business Intelligence, CRM, Payments, Sales
Education
Auburn University 1994 — 1998
Bachelor of Science, Management (Hospitality)
Cablevision February 2007 - June 2014
Optimum Lightpath January 1999 - 2007
MCI Corporation January 1997 - 1999
Skills
Telecommunications, Solution Selling, Salesforce.com, Direct Sales, Managed Services, IP, MPLS, Ethernet, Fiber Optics, VoIP, Co-location, Metro Ethernet, Unified Communications, Wireless, Telephony, SIP Trunking
Education
Adelphi University 1987 — 1991
Bachelor of Science (BS), Business Administration, Management and Operations
ICG Results 2013 - Present
MCI Corporation 1996 - 2000
British Telecom Global Services 1992 - 1995
Skills
Concept Development, Contemporary Art, Painting, Studio Art, Logo Design, Acrylic Painting, Modern Art, Commissioned Art, Abstraction, Mixed Media, Digital Art, Oil Painting, Fine Art, Illustrator, Collage, Canvas, Art, Portrait Painting, Galleries, Murals, Acrylic, Visual Arts, Sculpture, Art Education, Figurative Art, Public Art, Curating, Craft, Drawing, Art History
Education
Auburn University 1983 — 1987
Bachelor of Fine Arts (BFA), Graphic Design, Fine Arts
Auburn University
BFA, Fine and Studio Arts
Sprint May 1999 - Present
MCI Corporation April 1997 - December 1998
MCI Corporation August 1996 - April 1997
MCI Corporation July 1994 - August 1996
EDS Group March 1992 - June 1994
Skills
PMP, Wireline, Telecommunications, Switches, Project Portfolio..., PMO, Leadership, Software Documentation, Program Management, VoIP, Network Administration, MPLS, Managed Services, Project Management, LTE, IP, Customer Service, Unified Communications, Vendor Management
Education
American University 1987 — 1991
BA, International Studies
Oakland Mills High School 1984 — 1987
Verizon September 1999 - Present
MCI Corporation 1995 - 1999
MCI Corporation February 1991 - February 1994
Hyatt Hotels Corporation July 1987 - December 1990
Skills
Sales Support, MPLS, VoIP, Telecommunications, Unified Communications, Ethernet, Managed Services, Channel, Telephony, Cloud Computing, Solution Selling, Co-location, Selling, Vendor Management, Direct Sales, IP, Sales Process, Sales Operations, SIP Trunking, Wireless, WAN, Strategic Partnerships
Education
Auburn University 1983 — 1986
BA, Foreign Language
Girl's Preparatory School 1976 — 1982
High School
Frontier Airlines July 2013 - May 2015
Dimension Technology Solutions August 2012 - January 2013
Dimension Technology Solutions February 2008 - January 2013
Dimension Technology Solutions February 2008 - January 2013
MCI Corporation 1988 - 2005
MCI Corporation 1988 - 2005
MCI Corporation 1988 - 2005
Skills
Process Improvement, Project Management, Management, Customer Service, Project Planning, Contract Negotiation, Time Management, Sales Management, Business Process..., Business Process, SaaS, Business Development, Training, Sales, Leadership, CRM, Supply Chain Management, Telecommunications, Software Documentation, Customer Satisfaction, Negotiation
Education
Ameriteach 2013 — 2013
Microsoft Project 1 & 2
AmeriTeach 2012 — 2012
SQL Server 2008 Administration Bootcamp
Arapahoe Community College 2005 — 2006
Medical Transcription/Transcriptionist
Fortinet March 2015 - Present
Sprint June 2011 - March 2015
Level 3 Communications January 2010 - June 2011
Qwest Communications December 2003 - January 2005
Sprint October 2002 - November 2003
MCI Corporation August 1999 - September 2002
IntelNet Consulting Group, Inc March 1998 - August 1999
Lucent Technologies August 1996 - March 1998
Lucent Technologies August 1996 - August 1997
Skills
Managed Services, MPLS, Telecommunications, SaaS, Cisco Technologies, Mobile Devices, CPE, VoIP, Wireless, Strategy, Enterprise Software, Salesforce.com, B2B, Account Management, Professional Services, M2M, Integrated Marketing, Mobile, Wireline, Internet, Cloud Applications, Network Security, Cloud Computing
Education
Thunderbird School of Global Management 1994 — 1996
MBA, International
American University 1988 — 1992
BA, History
Ricoh Americas Corporation SalesAT&TOctober 2007 - September 2010
MCI Corporation October 1997 - November 2001
BellSouth / AT&T July 1991 - October 1997
Skills
Enterprise Technology..., Telecommunications, VoIP, MPLS, Wireless, Managed Services
Education
Auburn University
Bachelor's degree, Economics
Auburn University
Bachelor's degree, Economics
Inter-American Development Bank September 1993 - Present
SAIC (Science Applications International Corporations) May 1992 - September 1993
Mobil Oil Corporation August 1990 - May 1992
MCI Corporation March 1986 - August 1990
PSI International Inc. November 1984 - March 1986
Skills
SDLC, PMP, Software Project..., Software Development, PMO, Software Engineering, Database Administration, Telecommunications, Project Management, Object Oriented Design, Banking, Data Modeling, Change Management, Programming, Portfolio Management, Federal Government, Education, Navy, IT Audit, COSO Framework, ERP, Talent Management, CISA, IT Internal Control and..., Agile Methodologies, Program Management
Education
Pace University 2013 — 2016
Doctor of Professional Studies, Computing
Virginia Tech 1998 — 2001
Master of Science, Information Technology
Averett University 1989 — 1991
MBA, Business Administration
Shippensburg University of Pennsylvania 1982 — 1984
MS (Master of Science), Computer Science
California University of Pennsylvania 1978 — 1982
BS (Bachelor of Science), Mathematics/Computer Science
Palo Alto Networks March 2014 - Present
Juniper Networks September 2005 - March 2014
MCI Corporation 2004 - 2005
Avaya 1998 - 2004
Bay Networks 1996 - 1998
Hi-Tech Connections 1994 - 1995
Skills
Unified Communications, Data Center, VoIP, MPLS, Solution Selling, Sales, Managed Services, Channel Partners, Cloud Computing, Cisco Technologies, IP, Channel, Network Architecture, Wireless, Professional Services, Network Security, SaaS, Ethernet, Enterprise Software, Virtualization, Telecommunications, Routing, Go-to-market Strategy
Education
Albright College 1979 — 1981
BS, Business/Psychology
24-7 INTOUCH CONTACT CENTER 2013 - 2014
DishNetwork 2005 - 2012
Dish Network 2005 - 2012
MCI Corporation 2000 - 2005
Security Life of Denver - ING 1996 - 2000
Skills
Multi-site Operations, Vendor Management, QA, Troubleshooting, Data Analysis, Problem Resolution, Database Management, Project Management, Project Planning, MS Office, Aspect Scheduling /..., Instant Total View, Internet Research, Applications Development, Quality Assurance, Client Training, Staff Training and..., Email Support, Chat Support
Education
Asbury College
BA, Business Management
St. Philip's Episcopal Chruch June 2010 - Present
Episcopal Church of the Good Shepherd February 2008 - June 2010
St. Mary Magdalene Episcopal Chruch June 2006 - February 2008
Trinity Episcopal Urbana, Church of our Savior Mechanicsburg, January 2006 - June 2006
St. Georges Episcopal Church June 2005 - January 2006
Nationwide Childrens Hospital June 2004 - September 2004
SK International LLC March 2002 - June 2004
Keane February 2001 - March 2002
AT&T February 1998 - February 2001
MCI Corporation April 1995 - February 1998
Skills
Theology, Liturgy, Pastoral Care, Volunteer Management, Religion, Pastoral Counseling, Preaching, Spiritual Direction, Church Events, Community Outreach, Discipleship, Youth Ministry
Education
Bexley Hall Episcopal Seminary 2002 — 2006
Master of Divinity (MDiv), Theology/Theological Studies, Liturgy, Homiletics, & Chruch History
USAF Officers Training and Pilot Training. 1990 — 1993
Distinguished Grad, Top Stick T-37
The Ohio State University 1983 — 1989
Bachelor of Applied Science (BASc), Aircraft Systems
Verizon August 2008 - Present
Verizon Business January 1999 - August 2008
MCI Corporation March 1995 - January 1999
MCI Corporation April 1994 - March 1995
MCI Corporation August 1993 - April 1994
Skills
VoIP, Networking, Transmission, Computer Network..., Telecommunications, Wireless, Managed Services, Fiber Optics, Network Design, MPLS, Routers, Network Engineering, Testing, Co-location, Vendor Management, Data Center, IP, Ethernet, Management
Education
Texas A&M University-Commerce
MBA, Business Administration and Management, General
Amberton University
BS, Business Management
Dallas County Community College
AAS, Electronic Telecommunications
XO Communications 2015 - Present
Verizon May 2014 - May 2015
UNSi July 2013 - May 2014
Verizon Business November 2007 - July 2013
MCI Corporation October 1985 - January 2004
Lucent Comunications June 1997 - September 1998
Skills
Circuit Design, Transmission, Wireless, VoIP, Ethernet, IP, Telecommunications, MPLS, Managed Services, Network Engineering, Provisioning, T1, Broadband, Network Design, WAN, Telephony, Frame Relay, Computer Network..., Switches, Unified Communications, Optical Fiber
Education
Ashworth University 2012 — 2013
Associate of Science (A.S.), Health/Health Care Administration/Management, 3.75
Westwood College-Dallas 2004 — 2005
Certification, Medical Assistant, 4.0
Sunnyvale High School, Sunnyvale CA 1972 — 1975
Diploma, General
Leonard Truck & Trailer September 2002 - Present
MCI Corporation January 1996 - June 2001
Education
Arizona State University
Kent State University
StateFarm February 2012 - February 2013
SK Corp April 2001 - May 2008
Alchem Intl 1998 - 2002
MCI Corporation February 1997 - December 1997
Ericsson September 1996 - January 1997
Hewlett-Packard July 1995 - August 1996
Alcol Corp. June 1991 - December 1993
Nucleus Software Exports Limited June 1991 - December 1993
Skills
SOA, SDLC
Education
Angelo State University 1984 — 1987
Bachelor's degree, Computer Science
Surescripts December 2011 - Present
Verizon January 2000 - Present
MCI Corporation June 1997 - January 2000
Bank of Maharashtra June 1991 - December 1994
Education
Bowie State University 1995 — 1997
MS, Computer Science
Shreemati Nathibai Damodar Thackersey Women's University 1988 — 1989
PGD, Computer Science
University of Bombay 1985 — 1988
B.Sc., Statistics
Atomic Energy Central School 1971 — 1985
High School
Scantron January 2011 - Present
Verizon Wireless April 2008 - January 2011
Verizon Wireless January 2006 - March 2008
Verizon Wireless April 2003 - December 2005
Verizon Wireless October 2002 - March 2003
The Siemon Company 2001 - 2002
DSL.net, Inc 1999 - 2001
MCI Corporation 1995 - 1999
Nortel Networks 1992 - 1995
Skills
Call Center, Customer Satisfaction, Customer Experience, Telecommunications, Wireless, Customer Retention, Coaching, Change Management, Call Centers, Cross-functional Team..., Strategy, Leadership, Customer Service, Enterprise Software, Vendor Management, Integration, SaaS, Salesforce.com, Team Leadership, Business Development, Business Process..., Training, Team Building, Project Management, Team Management, Sales, Managed Services, Strategic Planning, Performance Management
Education
Albertus Magnus College 2005 — 2005
Business Administration and Management, General
Strayer University MD
Business Management, Management Information Systems
Union Pacific Railroad May 2010 - Present
MCI Corporation January 1994 - January 1995
Martin Marietta Data systems February 1985 - July 1993
Skills
Microsoft Office, Microsoft Word, English, Windows, Research, Outlook, Editing, Negotiation
Education
Arapahoe Community College 1982 — 1984
St Mary Academy 1975 — 1977
ComEd January 2015 - Present
U.S. Cellular September 2013 - January 2015
U.S. Cellular September 2011 - September 2013
U.S. Cellular January 2010 - September 2011
U.S. Cellular January 2008 - December 2009
U.S. Cellular December 2004 - December 2007
McLeodUSA 2002 - 2004
MCI Corporation November 1997 - May 2002
Zacson Corporation 1995 - 1997
Skills
Reporting & Analysis, Databases, Project Planning, Call Center Development, Sales Management, Customer Service, SQL, Software Project..., Genesys, Avaya, eWFM, Sales Operations, Call Center, Forecasting, Workforce Management, Process Improvement, Visio, Customer Satisfaction, Wireless, CRM, Customer Retention, Finance, Leadership, Performance Management, Revenue Analysis, Risk Assessment, Profitability Analysis, Quotas, Web Development, Organizational..., Project Coordination, Web Project Management, Database Development, Call Routing, Resource Management, Sales Support, Relational Data Modeling, Staffing Coordination, Analysis, IVR, Software Documentation, Recruiting, Call Centers, Telecommunications, Vendor Management, Networking, Analytics, Cellular Communications
Education
Ashford University 2011 — 2013
Graduate, Master of Business Administration with Project Management Specialization
Southwest Missouri State University 1993 — 2001
Bachelor of Science (B.S.), Communication, General with minor in Marketing
Nationwide Credit, Inc. August 2012 - Present
AZGiveCamp 2009 - Present
Marix Servicing, LLC January 2009 - June 2012
Cox Communications March 2006 - January 2009
The Arizona Republic June 2005 - March 2006
Pueblo Grande Museum Auxiliary 2001 - 2005
MCI Corporation 1993 - 1995
Skills
Writing, Word, Customer Service, PowerPoint, Microsoft Office, Training, Adult Education, Editing, Copywriting, Copy Editing, Camtasia, Airlines, credit bureau reporting, Social Media, Volunteer Management, Content Managed Websites, Marketing Communications, Notary Public, Non-profits, Project Management, Process Management, Ap Style, AP style writing, Business Journalism, Broadcast Journalism, Web Content, Coaching, Microsoft Word, Event Planning, Nonprofits, Software Documentation, Team Building, Employee Training, Vendor Management
Education
Arizona State University 1987 — 1991
BA, Broadcast Operations
TDS Metrocom May 2003 - Present
McLeodUSA January 1998 - November 2001
MCI Corporation May 1996 - January 1998
US Army Garrison, Fort Carson September 1988 - April 1996
Skills
T1, MPLS, Telephony, DSL, SIP Trunking, DS3, VoIP, Telecommunications, Management, IP, 10G Ethernet, Managed Services, Cisco WAN, SIP, Metro Ethernet, WDM, Cisco Routers, Unified Communications, Ethernet, Project Planning, Wireless, LAN-WAN, Cisco Technologies, Network Design, Broadband, Etherchannel, PRI, ATM networks, Networking, Routing, Routers, TCP/IP, DWDM, WAN, QoS, BGP
Education
Metropolitan State University 2006 — 2012
Bachelor of Science (B.S.), Management
Anoka Ramsey Community College 2008 — 2010
Associate of Science (A.S.), Computer Systems Networking and Telecommunications
Normandale Community College 1996 — 2001
Associate of Science (A.S.), Law Enforcement, 3.75
maranatha
JMA Solutions April 2012 - Present
Subsystem Technologies, Inc. December 2005 - March 2012
Valley Aviation September 2004 - December 2005
Cable & Wireless August 2000 - March 2004
MCI Corporation August 1995 - August 2000
Freddie Mac October 1990 - August 1995
Skills
Flights, Program Management, Aviation, DoD, Military, Aircraft, Commercial Aviation, Aerospace, Defense, Operations Management, Flight Safety, Integration, Process Improvement, Strategy, Government Contracting, Project Management, Analysis, Management, Command, Strategic Planning, Change Management
Education
Averett University 1992 — 1994
MBA, Business
University of South Carolina-Columbia 1983 — 1987
BA
MCI Corporation March 1990 - February 1993
Skills
Customer Service, Leadership, PowerPoint, Public Speaking, Microsoft Excel, Microsoft Office, Outlook, Microsoft Word, Project Management, Windows, Budgets, Sales
Education
Alabama State University 1976 — 1980
Alcorn State University 1975 — 1976
usps July 2006 - Present
MCIWorldcom May 1987 - June 2004
MCI Corporation May 1986 - April 1992
Skills
Process Scheduler, Inventory Management, Logistics, Process Improvement, Shipping, Policy, Operations Management, Transportation, Government, Data Entry, Microsoft Excel
Education
Ashford University 2009 — 2011
BS, Business Administration
DLA Piper 2015 - Present
DLA Piper 2011 - 2014
CIGNA July 2006 - September 2011
Verizon Business January 2006 - July 2006
MCI Corporation April 2004 - January 2006
WorldCom July 2000 - April 2004
UMWA Health and Retirement Funds November 1994 - July 2000
Education
American University, Washington College of Law 1990 — 1993
JD
Brandeis University 1986 — 1990
BA, History
AES HCM Test Lead June 2015 - Present
Georgetown University October 2014 - Present
Georgetown University May 2007 - Present
Lockheed Martin Corp. January 1999 - April 2007
MCI Corporation April 1988 - January 1999
Skills
Quality Assurance, Quality Center, Databases, Testing
Education
Trinity University-Washington 1989 — 1993
Human Relations
Roanoke-Chowan Community College 1977 — 1979
Associates Degree, Early Childhood Education
Logix Communications April 2008 - Present
MCI Corporation 2004 - 2005
Cypress Communications September 1999 - January 2002
Skills
Sales, Co-location, New Business Development, Managed Services, Sales Process, Telephony, Sales Operations, Cold Calling, IP, Unified Communications, Account Management, MPLS, Cloud Computing, Sales Management, SIP Trunking, Salesforce.com, Business Development, Contract Negotiation, Selling
Education
Auburn University
Pre-Medicine/Pre-Medical Studies
University of Houston
Pre-Medicine/Pre-Medical Studies
LegalZoom January 2013 - Present
Currently Unemployed January 2012 - January 2013
Green Mountain Energy Company September 2009 - January 2012
Grande Communications Networks LLC April 2006 - December 2008
Harte-Hanks, Inc. April 2004 - April 2006
MCI Corporation October 2002 - March 2004
Skills
Customer Service, Customer Satisfaction, Customer Retention, Inside Sales, Outbound, Team Leadership, Telecommunications, Teamwork, Team Oriented, Utilities, Able To Multi-task, Computer Literate, Typing, Fax
Education
Austin Community College 2012 — 2014
Dental Hygiene/Hygienist
Verizon Enterprise Solutions December 2014 - Present
Verizon Enterprise Solutions Group November 2011 - Present
Verizon Business October 2005 - September 2011
MCI / Verizon Business January 2004 - September 2005
MCI Corporation April 2000 - December 2003
Citi October 1999 - February 2000
Citi January 1999 - September 1999
Citi July 1998 - December 1998
Citi March 1997 - June 1998
Skills
Microsoft Office, SIP Trunking, MPLS VPN, Data Center, Sales Presentations, Enterprise Networking
Education
Babson College - Franklin W. Olin Graduate School of Business 2001 — 2004
Master of Business Administration (M.B.A.), Finance, General
Georgia Institute of Technology 1991 — 1996
Bachelor of Science (BS), Electrical and Electronics Engineering
Cbeyond - now a Birch Company December 2012 - Present
Cbeyond October 2008 - December 2012
Cbeyond July 2007 - October 2008
Verizon November 2000 - July 2006
WorldCom May 1995 - November 2000
MCI Corporation June 1991 - May 1995
MCI Corporation November 1985 - June 1991
Skills
Telecommunications, Customer Service, VoIP, Networking, DSL, ISDN, Dark Fiber, Frame Relay, Provisioning, Data Analysis, Cross-functional Team..., Analysis, Cloud Computing
Education
Alabama Agricultural and Mechanical University 1976 — 1980
Bachelor of Science (BS), Business Administration and Management, General
Tuskegee Institute 1972 — 1976
Diploma, High School
BrightShade Gardens, LLC March 2008 - Present
Anteon September 2000 - October 2004
MCI Corporation September 1999 - August 2000
DataSource Inc July 1998 - July 1999
Intermetrics June 1996 - July 1998
Fitch September 1994 - July 1996
Education
The George Washington University 1999 — 2001
Master of Business Administration (M.B.A.), Small Business Administration/Management
Babson College 1996 — 1997
Small Business Administration/Management
Miami University 1990 — 1994
Bachelor of Arts (B.A.), Philosophy and History
Columbus School for Girls 1987 — 1990
High School
OG Organo Gold Coffee June 2012 - Present
Monitronics International December 2003 - June 2012
MCI Corporation 1985 - 1994
Skills
Security Management, Fire Alarm, Operations Management, Call Center, Emergency Management, Team Building, Surveillance, Process Scheduler, Training, Problem Solving, Customer Service, Cross-functional Team..., Communication, Coaching, Great Motivator, Litigation Support, Leadership, Call Centers, Hiring
Education
Arizona State University
N/A January 2012 - Present
O.C. Services Corp May 2010 - January 2012
Ikon Office Solutions April 2005 - May 2010
W.D. Enterprize June 2001 - October 2004
MCI Corporation March 1995 - July 2001
Skills
Critical thinking, Meet deadline, Filing and data..., Meets/exceeds goals, Administrative support, Problem resolution, Self-starter
Education
Ashford University 2008 — 2012
Bachelor of Arts (BA), Business Administration
WATC 1999 — 1999
Certification, Call Center, A
Classy Closets September 1995 - Present
East Valley Fiduciary Services, Inc. December 2009 - March 2013
MCI Corporation December 1993 - September 1995
FoxMeyer September 1992 - December 1993
PepsiCo - Pepsi Beverages Company September 1987 - August 1992
Eastman Kodak June 1985 - September 1987
Skills
Finance, Microsoft Office, Negotiation, Sales, Closing Deals, Strategic Planning, Revenue Forecasting, Financial Analysis, International..., Business Planning, Marketing Strategy, Business Strategy, New Business Development, Budgets, Forecasting, Leadership, Deal Closure, Management
Education
Texas A&M University 1983 — 1985
Master of Business Administration (M.B.A.)
Arizona State University 1980 — 1983
B.S., Finance
Air Force Academy Construction May 2011 - August 2011
PRC- DirecTV July 2008 - January 2009
PRC, LLC November 2007 - September 2008
Crested Butte Ski Resort October 2007 - March 2008
Fort Carson Construction June 2006 - September 2006
Protocol June 2006 - August 2006
MCI Corporation September 2003 - April 2005
Mci April 2004 - October 2004
Skills
Public Relations, Business Strategy, Sales Management, Telecommunications, Project Management, Supervising, Data Analysis, Graphic Design, Marketing Research
Education
University of Colorado Colorado Springs 2009 — 2012
Bachelor of Applied Science (BASc), Communication, General
Adams State University 2004 — 2007
Associate's degree, Business Administration and Management, General
Adams State University
Business Mgmt. /Pre-Law N/A
Cheonggang Academy
UCCS; B.A, Communications/ Marketing; Communications
Futron Corporation September 2004 - September 2012
VALUE OPTIONS 2002 - 2004
Winstar Communications 1998 - 2002
MCI Corporation 1996 - 1998
United States Marine Corps 1987 - 1996
Skills
Project Management, Integration, Program Management, Management, Process Improvement, Sports Coaching, Testing, Business Intelligence, Analysis, SDLC, Requirements Analysis, Risk Management, Customer Service, Microsoft Office, Leadership, Microsoft Excel, Public Speaking, Strategic Planning, PowerPoint, Project Planning, Team Leadership, Government, Software Documentation
Education
American InterContinental University
Bachelor's degree, Information Technology
Child Advocates, Inc. August 2006 - Present
MCI Corporation January 1989 - August 1991
Skills
Nonprofits, Fundraising, Volunteer Management, Community Outreach, Public Speaking, Grant Writing, Event Planning, Strategic Planning, Social Services, Case Managment, Grants, Microsoft Office, Public Relations, Team Building, Program Development, Program Management, Editing, Community Development, Customer Service, Organizational...
Education
University of New Mexico-Valencia County Campus 1994 — 1998
Human Services, General
Leaseplan USA March 2005 - Present
Indus International May 2000 - March 2005
MCI Corporation August 1997 - May 2000
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, English, Windows, Outlook, Strategic Planning, Budgets, Negotiation, Training, Management, Payroll, Performance Management
Education
Walden University 2012 — 2013
Master of Science (M.S.), Functional and Strategic Human Resource Management
Alabama Agricultural and Mechanical University
Bachelor of Science (B.S.), Finance
One Touch Direct 2009 - 2010
MCI Corporation April 2003 - January 2004
Education
Artistic Nails and Beauty Academy 2008 — 2009
Sierra High Scool 1999 — 2002
Verizon November 2014 - Present
Verizon 2010 - November 2014
Verizon 1998 - 2010
MCI Corporation 1996 - 1998
Skills
Forecasting, Business Analysis, Analysis, Finance, Financial Analysis, Budgets, Management, Technical Support, Call Centers, Invoicing, Auditing, Financial Modeling, Process Improvement, Training, Access
Education
University of Sydney 1994 — 1995
Master of Business Administration (MBA)
Auburn University 1990 — 1993
Bachelor of Science (B.S.), International Business
Kohl's Department Stores March 2012 - October 2013
Blockbuster November 2009 - June 2012
Target July 2008 - September 2009
City of Arvada December 2000 - September 2007
MCI Corporation August 1996 - January 2000
Evergreen Analytical Laboratory July 1992 - September 1995
Education
WCTC - Waukesha County Technical College 2012 — 2013
Mechanical Design Technology originally Architectural Design Technology
Colorado Community College System 2011 — 2012
Engineering Graphics - Architectural, Sophmore
Colorado Mesa University 1981 — 1984
Associate's Degree, Accounting, Graduated
Windstream Communications November 2008 - Present
Windstream Communications March 2002 - Present
MCI Corporation December 1994 - May 2001
Skills
Telecommunications, Team Leadership, Project Management, Networking, Customer Service, Forward Thinking, Citrix Metaframe, Metasolv M6, Amdocs Clarify, Microsoft Office
Education
Appalachian State University 1991 — 1994
Communications/ Public Relations
Wilkes Community College 1989 — 1991
Associate of Arts (AA), College Transfer
St. Andrews Child Enrichment Center June 2015 - Present
CherryBerry Self-Serve Yogurt Bar October 2013 - May 2015
CherryBerry Self-Serve Yogurt Bar May 2013 - October 2013
CenturyLink January 2010 - December 2011
WinnaVegas Casino Resort September 2008 - December 2009
Noll Collection Service February 2005 - August 2008
MCI Corporation January 2004 - November 2004
Hy-Vee January 2001 - February 2004
Skills
Customer Service, Inventory Management, Retail, Inventory Control, Cashiering, Customer Satisfaction, Event Planning, Microsoft Excel, Microsoft Office, Microsoft Word, Leadership, Time Management, Social Media, Management, PowerPoint, Facebook, Hiring, Food Service, Telephone Skills, Sales, Teamwork, Supply Ordering, Social Media Marketing, Employee Management
Education
Western Iowa Tech Community College 2014 — 2015
Associate of Arts and Sciences (AAS), Human Resources Management/Personnel Administration, General
Western Iowa Tech Community College 2012 — 2014
Associate of Arts and Sciences (AAS), Business, Management, Marketing, and Related Support Services
Tri-State Nursing Learning Center 2012 — 2012
CNA Course and Advanced CNA Course
Augustana College (SD) 2003 — 2003
Computer Information Systems