MCI Worlcom
Industry: Telecommunications company
DescriptionMCI Communications Corp. was an American telecommunications company that was instrumental in legal and regulatory changes that led to the breakup of the AT&T monopoly of American telephony and ushered in the competitive long-distance telephone industry. It was headquartered in Washington, D.C. Headquarters: Ashburn, VA Founded: 1983 Acquisition date: 2006 Number of employees: 30,000 Parent organization: Verizon Communications Founders: William G. McGowan, John D. Goeken
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MCI Worlcom Employees
Rent-A-Center October 2013 - Present
Fannie Mae April 2012 - June 2013
Rockwell Collins August 2009 - April 2012
Siemens Energy & Automation August 2005 - December 2008
US Air Force Reserve August 2001 - August 2007
American Medical Response March 2004 - April 2005
AT&T June 2001 - January 2003
Mci Worlcom November 2000 - March 2001
Alcatel-Lucent May 2000 - November 2000
Trillium Industries, Inc. August 1999 - May 2000
Skills
DevOps, Agile & Waterfall..., Enterprise Architecture, Technical Writing, Technical Documentation, Diagramming, Visio, FrameMaker, Software Documentation, RoboHelp, Online Help, SharePoint, Content Management, Program Management, SnagIt, Manuals, XML, Technical Training, Adobe Acrobat, Captivate, Arbortext, DITA XML, XMetal, Documentum, Microsoft Word, Avionics, Technical Communication, DITA, S1000D, Structured Authoring, Topic-based Authoring, Snag It, SGML, Subversion, MIL-STD-1553, Lean Manufacturing, GIMP, Blender, Notepad++, IETM, Arbortext Epic Editor, Chicago Style, APA
Education
Community College of the Air Force 2002 — 2002
Certification, Medical Service
Naval Air Technical Training Center 1992 — 1993
Certification, Aviation Electronics
Dallas County Community College 1988 — 1990
Associates, Computer Information Systems
Web-Op 2013 - 2014
University of Phoenix 2009 - 2010
Strategic Alliance Marketing 2008 - 2009
BBVA Compass 2006 - 2008
Mci Worlcom 2001 - 2003
Skills
Career Development, Social Media Marketing, Social Media, Coaching, Adult Education, Leadership Development, Team Building, Microsoft Office, Leadership, Management, Marketing, SEO, Advertising, Customer Service, Marketing Strategy, Lead Generation, Online Marketing
Education
University of Phoenix 2009 — 2011
Business, Management, Marketing, and Related Support Services
ShawDashian Group May 2010 - Present
General Dynamics Information Technology August 2013 - Present
Verizon Wireless 2006 - 2012
Mci Worlcom 1985 - 1998
Skills
Wireless, Telecommunications, Call Centers, Customer Experience, Customer Retention, Troubleshooting, Customer Satisfaction, Account Management, Customer Service, Vendor Management, Technical Support, Workforce Management, Team Leadership, Project Management, VoIP, Leadership, Performance Management, Team Building, Start-ups, Integration, Forecasting, Quality Assurance, Strategic Planning, Budgets, Process Improvement, CRM, Management, Training, Cross-functional Team..., Team Management, Operations Management, T1, Sales Operations, Negotiation, Cellular Communications, Product Management, Salesforce.com, Sales, Wireless Networking
Education
Texas State University
SYNNEX July 2012 - Present
Mci Worlcom May 1993 - August 2003
MCI Worldcom 1993 - 2003
Education
Missouri State University 1991 — 1994
Bachelor of Science (BS), Economics
Five9 September 2015 - Present
NICE Systems October 2013 - September 2015
Verizon Enterprise Solutions 2001 - October 2013
MCI Worlcom 1990 - 2001
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking, HTML, Strategic Planning, Negotiation, Account Management, Managed Services, Enterprise Software, Unified Communications, Sales, Solution Selling, Professional Services, Cloud Computing, Telecommunications, VoIP, Salesforce.com, Vendor Management, Integration, Direct Sales, Management
Education
Central Connecticut State University 1981 — 1985
Bachelor's degree, Marketing/Marketing Management, Business
Azur Global August 2015 - Present
Hewlett-Packard October 2013 - April 2015
Hewlett-Packard November 2012 - April 2015
Hewlett-Packard August 2011 - October 2012
Hewlett Packard January 2009 - July 2011
EDS May 2005 - December 2008
EDS July 2002 - April 2005
MCI Worlcom June 1995 - June 2002
Charles Schwab June 1989 - May 1995
Bank of America June 1980 - May 1989
Skills
ITIL, Data Center, IT Outsourcing, Cisco Technologies, IT Management, Service Delivery, Outsourcing, IT Operations, PMO, HP, IT Strategy, PMP, IT Service Management, IT Service Delivery
Education
University of San Francisco 1980 — 1982
Bachelor of Science (BS), Computer Science
Airespring August 2014 - Present
Targete Art October 2004 - August 2014
Alstom Power October 2011 - July 2012
MCI WorldCom January 2000 - October 2004
Mci Worlcom April 1996 - December 1999
Panhandle Telecommunication Systems, Inc. April 1994 - December 1995
Skills
SAP, Contract Management, Project Planning, Management, PowerPoint, Analysis, Microsoft Excel, Contract Negotiation, Manufacturing, Process Scheduler, Time Management, Invoicing, Marketing, Sales, Customer Service, Account Management, Training, Team Building, Team Leadership, Telecommunications, Solution Selling, Leadership, Negotiation, Microsoft Office, Sales Management, Project Management, Pricing, Microsoft Word, Coaching, Budgets, Inventory Management, Managed Services, Strategic Planning, New Business Development, Marketing Strategy, Customer Satisfaction, Sales Process, Planning, Customer Retention, Sales Operations, Cold Calling, Direct Sales, Business Development
Education
Oklahoma Panhandle State University 1989 — 1993
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Entrust Datacard February 2015 - Present
Gateway Resources of NA August 2014 - February 2015
Multicard January 2013 - July 2014
Dynamic Solutions International April 2006 - September 2011
Verizon 2001 - 2003
Mci Worlcom 2001 - 2003
Skills
Expert Fly Fisher, Professional..., Selling, Direct Sales, Financial Instant...
Education
University of Alabama 1984 — 1989
BA, PR Major, Marketing and English Minors
University of Alabama
Bachelor's degree
Perry Homes - A Trusted Texas Builder In Its 47th Year December 2012 - Present
The Methodist Hospital August 2012 - October 2012
Oil States International December 2011 - February 2012
Verizon Business 2009 - 2011
Verizon Business 2004 - 2011
WorldCom 2000 - 2004
Mci Worlcom 1999 - 2004
Mci Worlcom 1998 - 1999
MCI Corporation 1997 - 1998
MCI Corporation 1995 - 1997
Skills
Data integrity, Requirements Gathering, Requirements..., Spec Writing, Project Coordination, Process Improvement, Business Process..., Process Mapping, Documentation, Software Training, Project Implementation, Software Implementation, Requirements Analysis, Requirements Management, Business Requirements, Software Requirements, Procedure Development, Report Writing, Training Skills, Technical Liaison, Stakeholder Liaison, Customer Service, Customer Satisfaction, Business Analysis, User Acceptance Testing, Software Project..., Siebel, CRM software, CRM, Management, Call Centers, Software Documentation, Telecommunications, Testing, Analysis, PMO, Visio, Access, SDLC, Leadership, PMP, MS Project, Integration, Business Process, SharePoint, Project Delivery, Service Delivery, IT Service Management, ERP, Managed Services
Education
University of Houston-Clear Lake 1992 — 1994
B.B.A., General Business
Victoria College 1989 — 1991
A.S., General Studies
US Army March 2012 - Present
ProfitFuel January 2008 - June 2010
Dell November 2006 - January 2008
Mci Worlcom June 2004 - May 2006
Skills
Inbound Marketing, Outbound Marketing, Sales, Management, Military Experience, Leadership, Team Leadership, Sales Management, Cold Calling, Scriptwriting, Telecommunications
Education
American Military University 2014 — 2018
Bachelor's degree, Communication and Media Studies
Berkshire Hathaway HomeServices Premier Properties December 2013 - Present
Keller Williams Realty September 2006 - December 2013
Assistance League of Bay Area Houston 2004 - 2009
PGi 2002 - 2006
DirectFit 2001 - 2002
MCI WorldCom 1997 - 2000
MCI WorlCom 1996 - 1997
MCI WorldCom 1995 - 1996
Southwestern Bell Mobile Systems 1992 - 1995
Skills
First Time Home Buyers, Short Sales, Sellers, Real Estate, Investors, Investment Properties, Selling, Luxury, Buyer Representation, Vacation Homes, Buyers, ABR, Real Estate Transactions, New Homes, Property, Contract Negotiation, Home Staging, Listings, Move Up Buyers, National Association of..., New Home Sales, Real Property, Referrals, Relocation, Relocation Buyers, Rentals, Resellers, Residential Homes, SFR, Seller Representation, Single Family Homes, Townhomes, Waterfront, e-PRO, Condos, REO
Education
Texas Tech University 1987 — 1991
Bachelor's degree in Arts and Sciences, Public Relations/ Minor in Marketing
Texas Tech University 1987 — 1991
Bachelor's degree in Public Relations, Mass Communications, Public Relations/ Marketing
GE Critical Power May 2011 - Present
Level 3 Communications May 2001 - May 2011
MCI Worlcom May 2000 - May 2001
Pavletich Electric Inc May 1990 - May 2000
Skills
Telecomunication..., Telecommunications, Licensed Master..., Power Electronics, Electronics, Telecommunications..., Building Management, Global..., Fiber Optics, Fiber Optic Networks, Electrical..., Electrical Controls, Regional Services..., Troubleshooting, Process Improvement, Salesforce.com, Service Delivery, Program Management, VoIP, Project Management, Engineering, Vendor Management, Project Planning, Wireless, Team Leadership, Management, Data Center, Strategic Planning, Cross-functional Team..., Field Service, Electricians, Ethernet, Switches, Product Management, IP
Education
California State University-Bakersfield 1991 — 1997
Bachelor's degree, Computer Science, 3.0
Bakersfield College 1989 — 1990
Computer Science, 3.0
Campbell Co. January 2000 - Present
Greater Louisville Inc. 1998 - 1999
Mci Worlcom 1996 - 1998
Syntaxis Youth Homes 1995 - 1996
Skills
Woodworking, Interior Design, Home Remodeling, Residential Construction, Creative Arts, Special Event..., Fundraising, Painting, Public Speaking, Art, Social Media, Photoshop, Graphic Design, Advertising, Photography, Marketing, Team Building, Customer Service, Marketing Strategy, Management, Leadership, Sales
Education
University of Kentucky 1990 — 1994
Bachelor's degree, Social Work
Upper Arlington High School 1986 — 1990
Rodan + Fields 2015 - Present
Winks Photography October 2014 - Present
Carpet Exchange June 2006 - June 2015
Texas Roadhouse 2001 - 2006
Mci Worlcom 1999 - 2001
Skills
Sales Management, Customer Satisfaction, Process Scheduler, Direct Sales, Inventory Management, Customer Service, Team Building, Account Management, Budgets, New Business Development, Contract Negotiation, Operations Management, Sales Operations, Negotiation, Retail, Management, Sales, Construction Management, Leadership, Renovation, Construction, Project Management, Contract Management, Residential Homes, Small Business, Contractors, Strategic Planning
Education
Colorado State University-Pueblo
Bachelor of Science (BS), Business Administration and Management, General
Metropolitan State University of Denver
Biology, General
Custom building products
UnitedHealth Group January 2011 - December 2014
UnitedHealth Group January 2011 - December 2014
Xerox August 2007 - March 2010
NCO Financial Systems November 2006 - August 2007
Infonxx Inc August 2005 - November 2006
T-Mobile August 2000 - November 2002
MCI Worlcom May 1995 - April 1999
Skills
Wireless, Telecommunications, Mobile Devices, Product Management, Customer Service, Sales Management, Microsoft Office, New Business Development, Strategic Planning, Project Management, Account Management, Mobile Applications, Call Centers, Customer Satisfaction, Vendor Management, Leadership, Team Leadership, Training, Team Building, Process Improvement, Program Management, CRM, Cross-functional Team..., Customer Retention, Performance Management, Coaching, Analysis, Strategy, Human Resources, Operations Management, Budgets, Outsourcing, Management, Business Process..., Sales, Forecasting, Customer Experience, Executive Management, Change Management, P&L Management, Employee Relations, Service Delivery, Sales Operations
Education
Amberton University 2015 — 2016
Master of Business Administration (M.B.A.), Project Management
Friends University 2004 — 2005
Bachelor of Science (B.S.), Business Administration, Management and Operations
Wichita State University 1996 — 2000
Associate of Arts (AA), General Studies
General Steel Corporation 2011 - Present
Westwood College 2008 - 2010
Country Wide Home Loans 2004 - 2007
Heartland Home Finance 2003 - 2004
Mci Worlcom 2001 - 2003
Skills
Sales, Recruiting, Customer Service, Management, Leadership, Microsoft Word, Contract Negotiation, Training, Coaching, Sales Management
Education
Community College of Denver 2002 — 2004
Bachelor of Engineering (B.E.), Architecture, A
American Equity Mortgage June 2015 - Present
Cox Communications May 2014 - March 2015
Cox Communications May 2011 - May 2014
Sonic Drive-In July 2008 - January 2011
Sprint August 2007 - June 2008
AOL September 2003 - July 2006
AT&T November 2002 - August 2003
Mci Worlcom May 2002 - August 2002
Mci Worlcom October 2001 - May 2002
Skills
Cold Calling, Sales, Direct Sales, Account Management, Sales Management, Customer Service, Sales Operations, Sales Process, B2B, Leadership, Team Building, Marketing
Education
University of Oklahoma 2012 — 2015
Bachelore of Liberal Studies, Administrative Leadership, 3.9
Butler Community College 1998 — 2000
Associate's Degree, Business Administration, 3.4
Oklahoma State University 2004 — 2006
Registered Nursing/Registered Nurse
Ladies Riviera Fitness Ctr May 2013 - Present
First Missionary Baptist Child Development Center and Academy May 2008 - May 2013
H&R Block September 2008 - February 2009
Mci Worlcom June 2001 - August 2001
CBL and Associates August 2000 - November 2000
Skills
Teaching, Public Speaking, Community Outreach, Research, Leadership, Training, Customer Service, Higher Education, Team Building, Event Planning, PowerPoint, Nonprofits, Microsoft Word, Microsoft Excel
Education
J F Drake State Technical College 2013 — 2015
Associate’s Degree, Salon/Beauty Salon Management/Manager, 4.0
Alabama A&M University 1998 — 2004
Bachelor of Science in Computer Science, Computer Science
Ericsson November 2006 - January 2015
Level 3 Communications March 2001 - June 2006
Mci Worlcom November 1989 - March 2001
US Navy December 1983 - December 1986
Skills
Fiber Optics, Ethernet, Cisco Technologies, Outside Plant, Telecommunications, Computer, Fiber Optic Networks, DWDM, Sonet rings, Optical Fiber, Troubleshooting, VoIP, Wireless, Switches, IP, Routers, LTE, Computer Network..., Networking, Testing, 3G, Telephony, CDMA, Team Leadership, Routing, Cabling, Broadband, Vendor Management, SDH, 4G, Project Planning, T1, Leadership, WAN, Customer Service, Microsoft Office, TCP/IP, LAN-WAN, Project Management
Education
Heald College-Roseville 1998 — 2000
Associate's degree, Computer Technology/Computer Systems Technology, 3.25
Heald College-Roseville 1998 — 2000
Associate's degree, Computer Science, 3.25
Heald College-Roseville 1998 — 2000
Associate of Science (A.S.), Computer Technology, 3.25
Associated Technical College-San Diego 1988 — 1989
Dipoma, Telecommunications, 3.90
East Nichlaus High School
Fannie Mae April 2012 - Present
Fannie Mae May 2007 - April 2012
Fannie Mae October 2000 - May 2007
Fannie Mae April 1996 - October 2000
Government Technology Services Inc (GTSI) August 1994 - April 1996
Femme Comp, Inc (FCI) November 1991 - August 1994
MCI Worlcom May 1989 - November 1991
Skills
PMP, ITIL Certified, SDLC, Requirements Analysis, Integration, Software Project..., Enterprise Architecture, Business Analysis, PMO, Requirements Gathering, Agile Methodologies, Program Management
Education
University of Maryland College Park 1987 — 1991
Bachelor of Science, Computer Science
Absolute Software 2015 - Present
HP Enterprise Security Services 2013 - 2015
NTT America, Inc. 2011 - 2012
NTTA Enterprise Hosting 2008 - 2011
Verizon Business 2004 - 2008
CBC Consulting 2003 - 2004
Qwest Internet Solutions 1999 - 2003
MCI Worlcom 1987 - 1999
Skills
Managed Services, Colocation, Cloud Computing, Hosting, New Business Development, Possess kean ability to..., CRM: Siebel and..., Microsoft Office, PeopleSoft, Salesforce.com, Co-location, Selling, Data Center, Strategic Selling Skills, Enterprise Software, Strategic Partnerships, SaaS, Start-ups, Security, Information Security, Sales Operations, Leadership, Strategy, MPLS, Business Development, Solution Selling, Professional Services, Go-to-market Strategy
Education
National University
MBA, Business Administration @ Management
San Diego State University-California State University
Bachelor of Arts (B.A.), Psychology
Springs Valley Community Schools/ Paoli Community Schools/Nederveld September 2014 - Present
Southeast Engineering Consultants, Inc. January 2008 - December 2014
AT&T Wireless May 2013 - August 2013
HSA Engineers & Scientists May 2006 - August 2007
Ambient Healthcare May 2003 - May 2006
Mci Worlcom March 1990 - January 2001
Skills
Microsoft Office, Customer Service, Microsoft Excel, Public Speaking, Teaching, Microsoft Word, Research, Management, Social Media, PowerPoint, Pharmacy Technicians
Education
University of South Alabama 2010 — 2012
Bachelor's degree, Human Services, General, 3.64
Mississippi Gulf Coast Community College 2008 — 2010
Pre-Pharmacy Studies, 3.81
Pinellas Technical Education Center-St Petersburg 2002 — 2003
National Certification, Pharmacy Technician/Assistant, 98%
Creative Hair Styling Academy Inc 1986 — 1987
State License, Cosmetology/Cosmetologist, General
The Boeing Company February 1998 - Present
Air Force Research Laboratory February 1995 - February 2001
Bank of America March 1998 - February 2000
Mci Worlcom 1990 - 1996
Mci Worlcom 1990 - 1996
Skills
User Interface Design, Interaction Design, User Experience, Flash, Web Design, User-centered Design, Dreamweaver, CSS, User Interface, Information Architecture, ActionScript, Adobe Creative Suite, Illustrator, Graphic Design, Usability Testing, Photoshop, User Experience Design, HTML, Multimedia, Program Management
Education
The University of Dallas 2002 — 2004
Master's degree, Telecommunications Management
Glendale Community College 1993 — 1995
Associate of Arts and Sciences (A.A.S.), Animation, Interactive Technology, Video Graphics and Special Effects
MP3Vidi LLC 2013 - Present
HipHopzilla, Inc. November 2011 - Present
ShockTheory Interactive, Inc. September 2012 - January 2013
Urlyfe, LLC. January 2011 - January 2012
WebMD October 2008 - August 2011
Mogul Digital January 2007 - August 2011
MogulTunes January 2007 - December 2008
Definition 6 2001 - 2004
Mci Worlcom December 2000 - August 2001
United States Air Force December 1996 - December 2000
Skills
Web Design, Web Development, Online Marketing, Advertising, Web Applications, User Interface, Interactive Marketing, Management, Networking, User Experience, Digital Strategy, Web Analytics, SEO, Web Project Management, CMS, User Interface Design, Information Architecture, E-commerce, Mobile Applications, Business Strategy, Online Advertising, Digital Media, Content Management, CSS, Art Direction, Adobe Creative Suite, Rich Media
Education
Cogswell Polytechnical College 1997 — 2000
Global Company September 2015 - Present
AOL March 2000 - September 2015
MCI Worlcom January 1995 - March 2000
Skills
Tax, Income Tax, State Tax, Sarbanes-Oxley Act, US GAAP
Education
American University - Kogod School of Business 2000 — 2004
Master of Science, Taxation
American University - Kogod School of Business 1993 — 1995
Master of Science, Accounting
West Virginia Wesleyan College 1989 — 1993
Bachelor of Science, Finance
Lowe's Companies Inc. August 2014 - Present
Northrop Grumman Corporation November 2012 - August 2014
Citibank April 2011 - August 2012
Citi August 2005 - August 2012
eTelecare Global Solutions June 2004 - August 2005
MCI Worlcom 1998 - 2004
Skills
ADDIE, Business Process..., Vendor Management, Relationship Management, Banking, Performance Tuning, Financial Services, Performance Improvement, Training Facilitation, Mortgage Banking, Call Center, Training Delivery, Communication Training, Curriculum Design, Curriculum Development, Virtual Training, Virtual Management, Project Coordination, Task Analysis, Collections, Sales Management, Early Childhood..., Psychology, Virtual Design, Human Resources, Exit Interviews, Interviews, Management, Employee Training, Leadership, Training, Employee Engagement, Organizational..., Coaching, Learning Management, Recruiting, Team Building, Analysis, Needs Analysis, Workshop Facilitation, Instructor-led Training, Blended Learning, Leadership Development, Instructional Design, Call Centers
Education
University of Phoenix 2006 — 2012
Bachelor of Applied Science (B.A.Sc.), Psychology
Crystal Mountain School of Massage Therapy and Alternative Medicine 1995 — 1996
National Accreditation, Licensed Massage Therapist (LMT)
NIKE January 2013 - Present
Nike April 2012 - January 2013
Nike April 2005 - April 2011
Unum February 2002 - February 2003
Mci Worlcom June 2000 - August 2001
MCI Worldcom November 1999 - June 2000
Skills
Footwear, Merchandising, Apparel, Sales Management, Sales, Sports Marketing, Account Management, Marketing Strategy, Store Management, Forecasting, Brand Management, Marketing, Customer Service, Retail Sales, Event Planning, Leadership, Strategic Planning, Management, Retail, Public Relations, Social Networking, Event Management, Social Media Marketing
Education
University of Miami 1994 — 1998
Bachelor of Business Administration (BBA), Marketing
University of Miami - School of Business 1994 — 1998
Bachelor of Business Administration (BBA), Marketing
Verizon Wireless October 2007 - Present
Verizon Enterprise Solutions September 2013 - March 2014
Verizon Wirless October 2006 - September 2007
Verizon Wireless January 2005 - October 2006
Verizon Wireless April 2004 - January 2005
Verizon Wireless July 2001 - April 2004
Mci Worlcom April 1997 - July 2001
Skills
Wireless, Project Planning, workforce Development, Microsoft Excel, Microsoft Office, Technical Support, Traning, M2M, PowerPoint, Training, Sales, Call Centers, Leadership, Process Improvement, Program Management, Telecommunications, Team Leadership, Workforce Development, Strategy, Sales Management, Six Sigma, Customer Service, Customer Satisfaction, Customer Retention, Customer Experience, Cross-functional Team..., Analysis, Account Management
Education
Strayer University-Georgia 2012 — 2014
Bachelor's Degree, Project Management, 3.5
Strayer University 2009 — 2012
Associate's Degree, Business Administration and Management, General, 3.4
Villanova University 2006 — 2009
Certification, Project Management
ATT Mobility September 2006 - Present
MCI Worlcom September 1999 - July 2003
Education
Texas Wesleyan University 2006 — 2008
B.S., Sociology/Criminal Justice
TransUnion April 2011 - Present
AIMCO December 2006 - April 2011
Mci Worlcom 1995 - 2006
Skills
Financial Modeling, Business Analysis, Process Improvement, Data Analysis, Financial Analysis, Access, Analysis, Visio, Microsoft Excel, Business Intelligence, Essbase, Crystal Reports, Forecasting, Asset Management, Financial Reporting, PeopleSoft, Analytics, SharePoint, Call Centers, Customer Support, Customer Satisfaction, Workforce Management, Customer Service
Education
Arapahoe Community College 1997 — 1998
Business, Management, Marketing, and Related Support Services
ICS Learn
Grandma-Nanny to Two (2) Granddaughters--Sophia and Alexandra May 2013 - Present
Kelly Services-Tysons/McLean, VA September 2005 - Present
Toys R US-Store 8304 September 2005 - May 2013
TeleSec-CORESTAFF, Falls Church, VA January 2008 - April 2008
TeleSec-CORESTAFF, Falls Church, VA--On Contract to Freddie Mac June 2007 - December 2007
Kelly Services-Alexandria, VA July 2006 - March 2007
Express Personnel March 2004 - April 2005
Toys"R"Us, Inc. September 1999 - March 2003
Mci Worlcom April 2002 - August 2002
Addeco Staffing Service February 1999 - 2002
Skills
Access, Leadership, Outlook, Invoicing, Customer Service, Microsoft Excel, PowerPoint, Sales, Time Management, SharePoint, Process Scheduler, Marketing, Project Planning, Lotus Notes, Troubleshooting, Databases, Email Marketing, Management, Data Entry, Spreadsheets, Administrative..., Microsoft Word, Financial Spreadsheets, Calendar Management, Product Presentation, Event Planning and..., Mail Merge, Writing of..., Project File Clean-Up, Asset Protection &..., Processing Contractors..., Network, Planning and..., Design of MS Access..., Proficient in Research,..., Management of Cash..., Vendor Representative, Superior in Writing of...
Education
Stratford University 2002 — 2002
Exterprise Network Management and Security
Northern Virginia Community College 1978 — 1984
A.A.S., Secretarial Science-Executive Secretary
Verizon August 2003 - July 2015
Verizon Communications January 2001 - August 2003
MCI Worlcom January 2000 - January 2001
Let's Talk Cellular & Wireless 1992 - 2000
Skills
Direct Sales, Telecommunications, Solution Selling, Account Management, Managed Services, Sales Management, Customer Service, Sales Process, Cloud Computing, Sales, Unified Communications, Sales Operations, Customer Retention, Salesforce.com, Wireless, Management, VoIP, Customer Satisfaction, Customer Acquisition, Mobile Devices, Team Leadership, Customer Experience, Team Building, B2B, Business Development, Microsoft Office, Marketing, Cold Calling
Education
Kaplan University
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
AT&T November 2013 - December 2014
DYNIS December 2012 - December 2013
AT&T January 2010 - February 2012
AT&T July 2007 - May 2009
AT&T Government Services, Inc. December 2006 - July 2007
AT&T November 2005 - December 2006
AT&T August 2000 - November 2005
MCI Worlcom March 1999 - August 2000
Verizon (formerly CDSC) June 1998 - July 1999
Skills
Wireless, Cellular Communications, UMTS, LTE, GSM, Telecommunications, 4G, WiMAX, Vendor Management, Microwave, Optical Fiber, 3G, Fiber Optics, T1, RF, Project Management, Management, Program Management, Project Planning, Integration, Managed Services, Team Leadership, Mobile Devices, Microsoft Office
Education
University of North Carolina at Chapel Hill 1993 — 1998
ATT March 2001 - September 2015
AT&T August 2007 - May 2012
AT&T March 2001 - July 2007
Mci Worlcom July 1999 - March 2001
Mci Worlcom July 1998 - June 1999
Skills
Database Administration, Microsoft SQL Server, Data Warehousing, Traffic Engineering, Business Intelligence, SSIS, T-SQL, Performance Tuning, ETL, SSRS, SDLC, Database Design, OLAP, Software Project..., SQL, Management, Vendor Management, Integration, Databases, Process Improvement, Business Analysis
Education
SMU 1993 — 1998
Bachelor of Business Administration (B.B.A.), Management Information Systems and Services
SMU 1993 — 1998
Bachelor of Arts (B.A.), Economics
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas January 2006 - Present
Netcom Corporation August 2003 - December 2006
Mci Worlcom November 1997 - September 2003
HD Vest Financial Services September 1996 - November 1997
Westinghouse Security Systems July 1995 - September 1996
Xerox April 1979 - January 1994
Skills
Customer Service, Vendor Management, Leadership, Visio, Microsoft Excel, Troubleshooting, Disaster Recovery, Integration, ITIL, Insurance, Cisco Technologies
Education
University of North Texas
CSpire June 2012 - Present
Saks Fifth Avenue November 2003 - May 2012
Groen March 2003 - October 2003
MCI Worlcom September 1996 - February 2003
Conway Computer Group August 1995 - September 1996
Mississippi Center For Technology Transfer October 1994 - July 1995
Skills
Stored Procedures, ETL, PL/SQL, Database Design, Cognos ReportNet, Oracle, Databases, SDLC, SQL, Data Warehousing
Education
Jackson State University 1992 — 1994
MS, Computer Science
Nizam College, Osmania University 1986 — 1989
Mode Me Inc November 2010 - Present
H&R Block December 2010 - May 2011
MCI Worlcom 2000 - 2001
MCI Worlcom 2000 - 2001
Skills
Strategic Planning, Property Management, Customer Service, Business Planning, Foreclosures, REO, Real Estate, Small Business, Selling, Contract Negotiation, Sales, Investments
Education
Knoxville College 1994 — 1995
Business Administration and Management, General
City Colleges of Chicago-Harold Washington College
Invisible CRM August 2014 - December 2014
Sage Inc. November 2012 - July 2014
Waste Management August 2012 - November 2012
National Publishing Group March 2007 - November 2012
AT&T January 2004 - March 2007
Mci Worlcom 2001 - 2003
Mci Worlcom 2001 - 2003
Skills
Account Management, Customer Service, Marketing Research, Sandler Training, Salesforce.com, Siebel, CRM, Sales Process, Sales, Management, Team Building, New Business Development, Leadership, Training, Marketing Strategy, Sales Operations, Strategic Planning, Public Speaking, Strategy, Sales Management, Marketing, Business Development
Education
BOCES Vocational Wappingers Falls NY 1986 — 1986
Certification, General Office Occupations and Clerical Services
Marywood University 1984 — 1986
Bachelor of Business Administration (BBA), Business Administration and Management, General, 3.5
Rockwell Collins December 2002 - Present
Mci Worlcom February 1991 - May 2002
Security Benefit March 1986 - February 1991
Education
University of Northern Iowa 1980 — 1985
Bachelor’s Degree, Computer Science & Management
Instrumentation Laboratory July 2012 - Present
Siemens Healthcare July 2011 - July 2012
Beckman Coulter July 2005 - July 2011
Rainbow Media Holdings Inc July 2003 - July 2005
Mci Worlcom September 1996 - July 2003
U.S. Coast Guard September 1986 - August 1996
Education
Farmingdale State College 2002 — 2005
Associate in Applied Science in Electrical Engineering Technology