Medical Mutual
Industry: Health insurance company
DescriptionMedical Mutual of Ohio is an American mutual health insurance company. It is the oldest and largest health insurance company based in Cleveland, Ohio, and serves more than 1.6 million customers. Employing 2,500 people, Medical Mutual is one of the biggest employers in downtown Cleveland. Headquarters: Cleveland, Ohio, United States CEO: Rick Chiricosta (1 Feb 2009–) Number of employees: 2,500 (2013) Founded: 1934 Subsidiaries: SuperMed PPO, Type of business: Mutual organization
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Medical Mutual Employees
Medical Mutual April 2015 - Present
Sterling Jewelers November 2011 - April 2015
Infinite Computer Solutions September 2009 - April 2011
Kentucky Farm Bureau September 2006 - April 2007
Synova Innovative Technologies January 2006 - March 2006
BANG SOFTWARE TECHNOLOGY June 2004 - March 2005
VISION INFOTECH December 2003 - April 2004
Skills
Websphere, JSP, Servlets, Tomcat, Struts, EJB, Web Services, Java Enterprise Edition, XML, JDBC, Hibernate, SOA, Spring, Oracle, Java, UML, JSF, Eclipse, WebSphere
Education
PKR Arts College, Bharathiar University 2001 — 2004
2004 in Master; in Bachelor; B.Sc, Computer Applications (MCA); Computer Science
Mahatma Gandhi University 1998 — 2001
B.Sc, Computer Science
Assumption College 1996 — 1998
Pre Degree, Pre University
Medical Mutual July 2013 - June 2015
Medical Mutual November 2010 - July 2013
Medical Mutual March 2008 - November 2010
American Health Group 2004 - 2008
Education
Bennett College for Women 1997 — 2001
Bachelor of Science (BS), Biology, General
Medical Mutual March 2013 - Present
Holiness Now Productions December 2012 - Present
PharmaSource 2010 - October 2012
PharMerica November 2011 - March 2012
Sanford Brown College 2010 - 2011
CVS Caremark Corporation October 1993 - 2010
Skills
Arts, Counceling, Building Relationships, Exhortation, Team Building, Teaching, Dance Education, Music Industry, Evangelism, Music, Leadership, Conflict Resolution, Pharmacy, Coaching, Medication Therapy..., Customer Service, Management, Fundraising, Leadership Development
Education
Crossroads Bible College 2003 — 2007
Bachelor of Science (BS), Management/ ethics
Lawrence North High School 1982 — 1986
required
Medical Mutual May 2014 - Present
Medical Mutual November 2013 - May 2014
Medical Mutual August 2012 - November 2013
Medical Mutual August 2011 - August 2012
Loyola University Chicago December 2008 - June 2011
Antares Management Solutions May 2008 - August 2010
Skills
Insurance, Business Analysis, Microsoft Excel, Microsoft Office, Finance, Process Improvement, Business Intelligence, Communication Skills, Microsoft Word, Research, PowerPoint, Financial Analysis, Financial Reporting, Forecasting, Financial Accounting, Affordable Care Act, Business Process..., Microsoft Access, Microsoft Visio, eBilling, Project Management, Tax Information...
Education
Cleveland State University 2013 — 2015
Masters of Accountancy (MAcc)
Loyola University of Chicago 2007 — 2011
Bachelor of Business Administration (B.B.A.), Accounting
St. Ignatius High School 2003 — 2007
Medical Mutual February 2015 - Present
National General Insurance March 2014 - February 2015
Medical Mutual June 2012 - March 2014
Cuyahoga County Board of Elections April 2008 - June 2012
The Home Depot April 2007 - April 2008
Skills
Employee Benefits, Employee Relations, Recruiting, Human Resources, Interviews, New Hire Orientations, Onboarding, Applicant Tracking..., Talent Acquisition, Job Descriptions, Resume Writing, Fundraising, Team Building, Policy, Payroll, Career Counseling, Administration, FMLA, Leadership, College Recruiting, HRIS, Management
Education
Baldwin-Wallace College 2013 — 2015
Master of Business Administration (M.B.A.), Human Resources, Currently Attending
Bryant and Stratton College-Parma 2003 — 2007
Bachelor of Business Administration (B.B.A.), Human Resources Management and Services
Medical Mutual September 2015 - Present
Addiction Outreach Clinic February 2015 - Present
Turn2Health Solutions 2012 - Present
Medical Mutual July 2014 - September 2015
Outreach Addiction Clinic March 2014 - February 2015
Addiction Outreach Clinics July 2014 - January 2015
Express Scripts September 2012 - April 2014
Express Scripts April 2012 - September 2012
Medco November 2011 - April 2012
Medco Health Solutions, Inc. December 2009 - April 2012
Skills
Psychiatry, Medicine, Epidemiology, Pharmacists, Research, Motivational..., Behavior Change, Addictions, Cross-functional Team..., Innovative Thinking, Pharmacy Benefit..., Teaching, Engaging Public Speaker, Exceptional Listener, Team-oriented, Passionate about work, Managed Care, Mental Health, Medical Education, Hospitals, Treatment, Healthcare, Clinical Research, Clinical Trials, Psychology, Medical Affairs, Leadership, Pharmacy, Behavioral Health, Healthcare Industry, Inpatient, Disease Management, Health Policy, Healthcare Consulting, Healthcare Management, Informatics, Neuroscience, Physicians, Medicaid, Health Education, Diabetes, Oncology, Public Speaking, Healthcare Information..., Strategic Planning
Education
Baldwin Wallace University 2015 — 2017
Master of Business Administration (MBA), Health/Health Care Administration/Management
Case Western Reserve University School of Medicine 1989 — 1993
M.D., Medicine
University of Dayton 1985 — 1989
B.S., Premedicine
St. Joe's 1981 — 1985
Medical Mutual March 2015 - Present
Skills
Team Leadership, Business Analysis, Writing Skills, Persuasive Communication, Web, Requirements Gathering, Content Creation, Web Project Management, Public Speaking, Oral Communications, Supervisory Experience, Outstanding Customer..., Presentation Development, ENTP, Content Strategy, Customer Service, SharePoint, Database Design, SDLC, Data Analysis, Requirements Analysis, Microsoft SQL Server
Education
Cleveland State University 2008 — 2011
Graduate Coursework, Business Adminstration
John Carroll University 2004 — 2007
Bachelor of Arts, Political Science
Brecksville-Broadview Heights High School 2000 — 2004
Diploma (College Prep)
Breaking Limits, LLC January 2014 - Present
Breaking Limits, LLC January 2009 - December 2013
Medical Mutual August 2006 - December 2008
Medical Mutual of Ohio May 2001 - August 2006
WOIO/WUAB August 1993 - March 2001
Skills
Video Production, Newsletters, Strategic Planning, Branding & Identity, Public Relations, Social Media, Writing, Client Accounts, News Writing, News Packages, Digital Audio, Strategic Communications, Feature Articles, Media Relations, Corporate Communications, Leadership, Journalism, Social Networking, Event Management, Advertising, Press Releases, Facebook, Sponsorship, Social Media Marketing, Sports Marketing
Education
Ashland University
B.A., Radio/TV
Trinity High School
Medical Mutual June 2014 - Present
Cliffs Natural Resources November 2012 - 2014
Cliffs Natural Resources April 2008 - October 2012
Ceridian January 2003 - April 2008
Mellon Bank February 2002 - December 2002
National City Bank February 2001 - February 2002
Skills
SDLC, Business Analysis, Requirements Gathering, Visio, Business Process..., Requirements Analysis, Software Project..., Software Documentation, ERP, PeopleSoft, Integration, Process Improvement, HRIS, Leadership, Project Management, Human Resources, ADP ReportSmith, ADP Payroll, Data Modeling, Data Migration, Data Management, Talent Management, SaaS, Employee Benefits, Benefits Administration, Personnel Management, Analysis, Performance Management
Education
Baldwin-Wallace College
MBA
Cleveland State University
BBA, Management and Labor Relations
Cleveland Metropolitan School District August 2015 - Present
Medical Mutual September 2012 - August 2015
Chase June 2011 - June 2012
Senders Pediatrics February 2009 - June 2011
Skills
Notary Public, Microsoft Office, Sales, Administrative..., Business Analysis, Retail Banking, Youth Mentoring, Fast Learner, Teamwork, Customer Service, Market Research, Statistics, Adjudication, Team Leadership, Personal Banking, Claims Resolution, Communication Skills, Management
Education
Cleveland State University 2011 — 2013
Master of Business Administration (M.B.A.), Marketing
Temple University 2005 — 2009
Bachelor's Degree, Finance; International Business Administration
Shaker Heights High School 2000 — 2004
Medical Mutual June 2014 - Present
Cleveland State University January 2014 - Present
The Wisconsin Philharmonic April 2011 - October 2012
Valparaiso University March 2009 - May 2010
Valparaiso University August 2008 - May 2010
Mel Bay Publications June 2009 - June 2009
Skills
Music, Fundraising, Leadership, Research, Microsoft Office, Music Industry, Concert Production, Concert Promotion, Corporate Fundraising, General Office Duties, Social Media Outreach, US GAAP, Customer Billing, Financial Reporting, Nonprofits, Intellectual Property, Treamwork, Accounting, Access, Microsoft Excel, Bank Reconciliation
Education
Cleveland State University 2013 — 2014
Master of Accountancy, Accounting, 3.74/4.0
Valparaiso University 2006 — 2010
BA, Music Industry, Business Administration, Theology, 3.22/4.0
Valley Forge High School 2002 — 2006
PNC August 2014 - Present
Medical Mutual June 2014 - August 2014
Triple E Partners at PNC Bank January 2014 - June 2014
DFAS August 2012 - January 2014
DFAS January 2012 - August 2012
Vital Resources June 2011 - January 2012
Large April 2010 - May 2011
Large November 2010 - November 2010
IBM Corporation August 1999 - March 2010
IBM August 1999 - March 2010
Skills
Team Leadership, Service Level Management, Integration, IT Strategy, Disaster Recovery, IT Management, Service Delivery, Requirements Analysis, Visio, Software Development, Software Project..., Outsourcing, ITIL, PMP, Project Management, IT Service Management, MS Project, Process Improvement, Change Management, SDLC, PMO, Business Intelligence, ERP, Management, Systems Analysis, Databases, Governance, Software Documentation, Solution Architecture, Data Center, IT Outsourcing, Cloud Computing, Team Management, Business Process, Information Technology, Enterprise Architecture, Project Delivery, Business Analysis, Program Management, System Deployment, Operating Systems, Risk Management, Project Portfolio..., Testing, Vendor Management, REXX, Leadership, Security, IT Operations
Education
Aspen University 2006 — 2009
MBA, Information Management
State University of New York College at Buffalo 1981 — 1983
BS, Info. Sys. Mgt.
Crystal Clinic Inc December 2013 - Present
Medical Mutual May 2006 - December 2013
Elmcroft Senior Living October 2004 - May 2006
Medical Associates May 2001 - December 2003
Nesconset Nursing and Rehab Center April 2000 - May 2001
US Army October 1995 - December 1997
Skills
Health Insurance, Claims Management, Brokers, Risk Management, Nursing, Cardiology, Management, Army, Medicine, Healthcare, IV, HIPAA, Wound Care, Medical Terminology, Outlook, Medication..., CPT, Utilization Management, Health Care Reform, EMR, Managed Care, Risk Assessment, Team Building, Team Leadership
Education
College Network 2013 — 2015
Prerequisites, Pre-Nursing Studies
Eastern Suffolk BOCES-School of Practical Nursing 1994 — 1995
Licensed Practical Nurse, Practical Nursing, Vocational Nursing and Nursing Assistants
Medical Mutual of Ohio October 2013 - Present
Medical Mutual of Ohio October 2013 - Present
Medical Mutual of Ohio December 2006 - March 2013
Medical Mutual December 2000 - December 2006
Medical Mutual June 1998 - December 2000
Medical Mutual June 1997 - June 1998
Medical Mutual March 1996 - June 1997
Medical Mutual February 1994 - March 1996
Medical Mutual April 1993 - February 1994
PwC April 1991 - April 1993
Skills
Sarbanes-Oxley Act, Financial Reporting, Internal Controls, Financial Analysis, Auditing, Accounting, Internal Audit, Forecasting, Hyperion Enterprise, Risk Management, Insurance, Process Improvement, Financial Accounting, Finance, Enterprise Risk..., General Ledger, Mergers & Acquisitions, Accounts Payable, Budgets, Accounts Receivable, Analysis, Management, Leadership, Employee Benefits, Account Reconciliation
Education
Cleveland State University 1994 — 1997
Masters of Business Administration (M.B.A.), Accounting, 4.0
University of Notre Dame 1984 — 1988
Bachelor of Business Administration (B.B.A.), Accounting, Magna Cum Laudae
Saint Ignatius High School 1980 — 1984
N/A, College/University Preparatory and Advanced High School/Secondary Diploma Program
Federal Reserve Bank of Cleveland November 2012 - Present
Majestic Steel USA January 2012 - November 2012
Corporate College November 2010 - January 2012
KeyCorp September 2008 - November 2010
KeyCorp March 2008 - December 2008
KeyCorp March 2006 - March 2008
KeyCorp January 2005 - March 2006
Medical Mutual August 2004 - January 2005
Skills
Instructional Design, Vendor Management, Organizational..., Leadership Development, Talent Management, Training & Development, Program Facilitation, Situational Leadership, Program Management, Employee Training, Leadership, Training, Performance Management, Team Building, Coaching, Cross-functional Team..., Change Management, Management, Strategic Planning, Market Research
Education
Bowling Green State University 2002 — 2003
Masters, Organization Development
Cleveland State University 1998 — 2002
Bachelor of Arts, Psychology
Ohio City Power April 2012 - Present
Focus North America July 2008 - Present
Robert Half August 2005 - September 2006
Medical Mutual June 2001 - July 2004
Charter One Bank March 1996 - October 2000
Skills
Blogging, Program Management, Microsoft Office, Grant Writing, Website Development, Christianity, Spiritual growth, Non-profit..., Fundraising, Leadership, Volunteer Management, Sales, Public Speaking, Community Outreach, Program Development, Nonprofits, Management, Event Planning, Strategic Planning
Education
Bowling Green State University 1988 — 1992
Bachelor of Arts (B.A.), Business Administration and Management, General, Dean's List
Medical Mutual December 2014 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas October 2012 - November 2014
Presence Health January 2012 - October 2012
Presence Health 2009 - 2012
Cleveland Clinic 2008 - 2009
Skills
Case Management, Utilization Management, Disease Management, Registered Nurses, Certified Case Manager, Emergency Nursing, ICU, Critical Care, Managed Care, Nursing, Hospitals, Inpatient, Utilization Review, Emergency Room
Education
Chamberlain College of Nursing 2012 — 2015
Bachelor's degree, Nursing
Bryant & Stratton College - Parma 2006 — 2008
Associate of Science (A.S.), Nursing
University of Toledo 2001 — 2004
Business Administration and Management, General
Medical Mutual March 2005 - Present
North American Benefits Network January 1996 - February 2005
Continental Managed Pharmacy January 1992 - February 1996
Skills
Health Insurance, Underwriting, Claim, Employee Benefits, Insurance, Health Savings Accounts, Contract Negotiation
Education
Baldwin Wallace University 2011 — 2015
Bachelor of Business Administration (B.B.A.)
Naturally Frie January 2015 - Present
Greater Cleveland Food Bank July 2015 - Present
The Movement of David August 2009 - Present
AmeriCorps VISTA June 2014 - June 2015
Baldwin Wallace University January 2012 - May 2014
PANDORA A/S September 2013 - December 2013
Medical Mutual May 2013 - August 2013
Basileia Community June 2012 - August 2012
The City Mission June 2011 - May 2012
Dress for Success Cleveland August 2011 - December 2011
Skills
Childcare, Office Management, Microsoft Office, InDesign, Photoshop, Video Production, Prezi, People Skills, Communication, Community Outreach, Mobile Devices, Administrative..., Invoicing, Organization, Team Leadership, Leadership Development, Customer Service, Retail, Event Planning, Public Relations, Facebook, Social Media, Management, Adobe Creative Suite, Creative Direction, Motivated self-starter, Press Releases, Staff Development, Fundraising, Time Management, Leadership, Social Networking, Event Management, Advertising, Public Speaking
Education
Baldwin-Wallace College 2010 — 2014
Bachelor of Arts (B.A.), Public Relations/Image Management, Graduate Alumni
Medical Mutual August 2013 - October 2014
PrimePay October 2012 - July 2013
Brown & Brown April 2012 - June 2012
Health New England May 2007 - July 2011
Tufts Health Plan September 1995 - March 2007
Skills
Health Insurance, Managed Care, Customer Service, Benefits Administration, Insurance, Process Improvement, Outlook, Strategic Planning, Business Analysis, Underwriting, Microsoft Office, New Business Development, Value Selling, Salesforce.com, Consultative Approach, Management, Sales Process, Sales, Employee Benefits, Sales Operations, Customer Satisfaction, Cold Calling, Health Savings Accounts, Payroll, COBRA, Brokers, Account Management
Education
Bay Path University
Bachelor of Science, Business Administration
Ludlow High School
Medical Mutual August 2012 - Present
Skills
Business Analysis, Product Management, Customer Experience, Information Technology, Data Analysis, Leadership, Requirements Analysis, Process Improvement, Project Management, Microsoft Office, SQL, Database Queries, TFS, Microsoft Excel, Insurance, Health Insurance, Customer Service, Healthcare, Databases, Analysis
Education
Cleveland State University 2009 — 2011
Master of Business Administration (M.B.A.), Business Administration, Management and Operations
Bowling Green State University 2000 — 2004
Bachelor of Arts (BA), Psychology/ Sociology
Medical Mutual August 2015 - Present
Better Health Partnership at MetroHealth Medical Center February 2015 - July 2015
Case Western Reserve University October 2009 - February 2015
Case Western Reserve University 2004 - February 2015
Cleveland Department of Public Health July 2004 - January 2015
Skills
Public Health..., Epidemiology, Public Health, Biostatistics, Data Analysis, SAS, Health Services Research, Program Evaluation, Research, Statistics, Survival Analysis, Data Collection, Clinical Research, Experimental Design, Prevention, Grants, R, Data Management, SPSS, Literature Reviews, Survey Design, Grant Writing, Outcomes Research, Surveying, Science, Qualitative Research, Teaching, Administration, Modeling, Cluster, Clustering, Supervisory Skills, Survey, Healthcare, Analysis
Education
Case Western Reserve University School of Medicine 2004 — 2012
Epidemiology
University of Michigan 1996 — 1998
MS, Biostatistics
Cleveland State University 1993 — 1996
B.S., Mathematics
University of Cincinnati 1981 — 1985
B.Sc., Chemistry (Biochemistry conc.)
Pitney Bowes January 2015 - Present
Medical Mutual April 2012 - October 2014
Auto Club Group (formerly AAA Auto Club South) March 2009 - April 2012
SAP January 2008 - October 2008
SAP May 2005 - December 2007
SAS 1992 - 2004
PPD 1990 - 1992
GlaxoSmithKline 1988 - 1990
Skills
Program Management, Leadership, CRM, Strategy, Process Improvement, Analytics, P&L Responsibility, Predictive Analytics, SAS, Business Analysis, Analysis, Management, Enterprise Software, Business Analytics, Business Intelligence, Data Mining, SAP, Forecasting, Consulting, Strategic Planning, Business Development
Education
Duke University - The Fuqua School of Business 2003 — 2003
AMP
North Carolina State University 1986 — 1988
M.S.
Clemson University 1982 — 1986
BS
Evans High School 1980 — 1982
Navakar Technology Services, Inc. January 2004 - Present
Medical Mutual December 2012 - Present
Vitamix September 2010 - November 2012
FirstEnergy July 2010 - September 2010
Socius June 2010 - July 2010
Sterling Jewelers May 2010 - June 2010
Akron General Medical Center February 2010 - May 2010
CBIZ January 2004 - February 2010
Computer Task Group, Inc. April 1998 - January 2004
Rovisys May 1997 - April 1998
Skills
Intranet/Internet..., Software Project..., Project Portfolio..., SOA, ASP.NET, VB.NET, C#, Requirements Gathering, AJAX, jQuery, Budgets, Project Estimation, SDLC, Microsoft SQL Server, Business Analysis, .NET, Databases, Leadership, Strategy, Enterprise Architecture, T-SQL, E-commerce, Visual Studio, Agile Methodologies, Web Applications, SSIS, ERP, Quality Assurance, Project Planning, Architecture, Project Management, Analysis, SharePoint, Integration, Management, Software Development, Business Development, TFS, JavaScript, Outsourcing, Requirements Analysis, Business Intelligence, Agile Project Management, SSRS, Database Design, Web Services, Data Warehousing, PMO, IIS, Solution Architecture
Education
Cleveland State University, Cleveland, OH 1999 — 2001
MBA, Business Administration
Cleveland State University 1996 — 1998
MS, Computer and Information Science
Gujarat University 1991 — 1995
BS, Instrumentation and Control
Medical Mutual June 2014 - Present
Eagle Consulting Partners, Inc. October 2013 - May 2014
Sterling Jewelers August 2013 - September 2013
Applied Industrial Technologies May 2013 - June 2013
Babcock & Wilcox June 2008 - March 2013
Webcom Solutions 2006 - 2013
Forest City Enterprises October 2006 - November 2008
Protiviti December 2004 - May 2006
Premier Physician Centers, Inc. January 2004 - October 2004
Premier Physicians Centers May 1994 - January 2004
Skills
IT Audit, SAP ERP, SAP GRC Access Control, Oracle E-Business Suite, Sarbanes-Oxley, HIPAA, Internal Controls, Internal Audit, IT GRC, Risk Assessment, IT Risk Management, Information Security, IT Strategy, Software Documentation, Risk Management
Education
Baldwin-Wallace College 1995 — 1997
M.B.A, Systems Management and Analysis
Ohio University 1981 — 1985
B.S, Communication
United States Maritime Training and Research Center 1986 — 1986
Navigation Officer/First Class Pilot
Medical Mutual June 2015 - Present
Medical Mutual September 2014 - Present
Plante Moran August 2012 - September 2014
Sam's Club June 2011 - August 2012
Computer Services August 2009 - July 2011
Craig Smith CPA May 2011 - June 2011
Integrated Business Core August 2010 - December 2010
Skills
Accounting, Auditing, Customer Service, Microsoft Office, Financial Statement..., Excel, Healthcare, Continuing Care, Client-focused, Higher Education, Financial Audits, Microsoft Excel, Caseware, Nursing Homes, Access, Financial Analysis, Internal Controls, Leadership, Management, Microsoft Word, QuickBooks, Tax
Education
Cedarville University 2008 — 2012
Bachelor of Arts, Accounting
Medical Mutual 2011 - Present
Medical Mutual of Ohio 2009 - Present
Medical Mutual of Ohio 2008 - Present
Medical Mutual of Ohio 2000 - Present
Medical Mutual of Ohio 1997 - Present
Skills
Organizational..., Training and..., Team Leadership, Program Facilitation, Licensing Regulations, Problem Solving, Social Skills, Employee Training, Account Management, Customer Service, Leadership, Team Building, Training
Education
Ashland University 2007 — 2011
MBA
Kent State University 1992 — 1997
Business Administration and Management, General
Cleveland Clinic August 2014 - Present
Cleveland Clinic February 2011 - August 2014
Cleveland Clinic October 2009 - January 2011
Medical Mutual September 2000 - October 2009
Highmark Blue Cross Blue Shield December 1998 - July 1999
Skills
Quality Improvement, Quality Assurance, Quality Management, Process Improvement, Quality Auditing, Healthcare Management, Healthcare, Healthcare Information..., Population Health, Care Coordination, Accountable Care, Project Management, Utilization Management, Disease Management, Health Promotion
Education
Loyola University New Orleans 2012 — 2016
Master of Science in Nursing, Health Care Systems Management, 4.0
Carnegie Mellon University 1997 — 1999
Master of Public Management and Health Policy, Health Systems
Loyola University of Chicago 1978 — 1981
Bachelor of Science in Nursing
Medical Mutual September 2012 - Present
Medical Mutual August 2011 - September 2012
Medical Mutual September 2009 - August 2011
Medical Mutual of Ohio January 2004 - September 2009
Allstate May 2003 - August 2003
Skills
Financial Modeling, VBA, Actuarial Science, Health Insurance
Education
Ball State University 2002 — 2003
Master, Actuarial science
University of Mississippi 2002 — 2002
N/A, Chemistry
Zhejiang University 1997 — 2001
Bachelor, Polymer chemical engineering
Medical Mutual September 2014 - Present
Progressive Insurance May 2013 - Present
Medical Mutual June 2004 - April 2013
Land O'Lakes 2002 - 2004
TriMas Corporation (Lake Erie Screw) 2000 - 2002
Continental Airlines 1995 - 2000
Skills
Benefits Administration, Human Resources, Employee Relations, Talent Management, Mergers & Acquisitions, Onboarding, Labor Relations, HRIS, Personnel Management, Management, Employee Benefits, Deferred Compensation, Employee Engagement, Talent Acquisition, Performance Management, Leadership, Leadership Development
Education
Cleveland State University
Master's Degree, Psychology, Diversity Managment & Leadership
Baldwin Wallace University
BA, Business Administraton
University of Louisville
Medical Mutual August 2010 - Present
Medical Mutual September 2008 - August 2010
IKON Office Solutions May 2002 - November 2007
Nextel Communications 1999 - 2002
BP 1993 - 1999
Education
Baldwin-Wallace College 1995 — 1998
MBA, Systems Management
University of Dayton 1989 — 1993
BA
St. Edward High School 1985 — 1989
Medical Mutual January 2015 - Present
Blue Cross and Blue Shield of Louisiana February 2012 - January 2015
Blue Cross and Blue Shield of Louisiana 2006 - January 2012
Limited Brands 2002 - 2006
PricewaterhouseCoopers January 1999 - September 2002
Owens Corning 1997 - 1998
Skills
Auditing, Sarbanes-Oxley Act, Internal Controls, Internal Audit, Accounting, Enterprise Risk..., Financial Reporting, IT Audit, Financial Analysis, Sarbanes-Oxley, General Ledger, SEC filings, CISA, Process Improvement, PeopleSoft, US GAAP, Risk Management, Risk Assessment, GAAP, Business Process..., External Audit, Financial Statements, Insurance, CPA, Financial Audits, Financial Accounting, COSO, Finance
Education
Bowling Green State University 1994 — 1998
Bachelor of Science in Business Administration, Accounting
Butler University 1994 — 1995
Baton Rouge Area Leadership
Medical Mutual February 2014 - Present
Marketing Resources & Results April 2007 - December 2013
Creative Production Services 1999 - 2005
Matrix Essentials April 1992 - August 1999
Blue Cross and Blue Shield of Ohio 1989 - 1992
Skills
Marketing, Account Management, Marketing Strategy, Event Planning, Market Planning, New Business Development, Press Releases, Microsoft Office, Brochures, Newsletters, PowerPoint, Brand Awareness, Direct Mail, Brand Management, Creative Direction, SEO, Sales, Social Media Marketing, Social Media, Brand Development, Email Marketing, Direct Marketing, Public Relations, Event Management, Product Development, Public Speaking, Management, Trade Shows, Strategy, Leadership, Product Management, Integrated Marketing, Marketing Communications, Online Marketing, Market Research, Digital Marketing, B2B, Marketing Management, Lead Generation, Marketing Research, Corporate Branding, Online Advertising, Interactive Marketing, Digital Strategy, B2B Marketing, Copywriting, SEM, Product Marketing, Competitive Analysis, Corporate Communications
Education
Baldwin Wallace University 1983 — 1986
MBA, Business
John Carroll University 1978 — 1982
BA, Communication & English
Medical Mutual June 2014 - Present
Walmart November 2013 - August 2014
Walmart March 2013 - November 2013
Walmart September 2010 - March 2013
Walmart June 2009 - August 2010
Extendicare May 2008 - June 2009
Skills
Retail, Cashiering, Customer Service, Merchandising, Supervising Others, Inventory Management, Data Entry, Microsoft Word, Microsoft Excel, PowerPoint, Microsoft Office, CPFR, Microsoft Access
Education
Baldwin-Wallace College 2013 — 2016
Master's Degree, Accounting, General Business, 3.598 (Undergrad); 3.667 (Grad)
Medical Mutual February 2015 - Present
Page Plus Cellular January 2014 - January 2015
Elder-Beerman November 2009 - December 2013
Bowling Green High School August 2011 - December 2011
Skills
Retail, Merchandising, Visual Merchandising, Multi-line Phone, Microsoft Office, Retail Sales, Store Management, Loss Prevention, Store Operations, Apparel, Fashion, Cashiering, Styling, Profit, Inventory Control, Inventory Management, Planograms, Assortment, Trend Analysis, Cash Register, Time Management, Sales, Trend, Customer Satisfaction, Customer Service
Education
Bowling Green State University 2013 — 2016
Currently Attending, Computer Science with a Business Systems Specialization
Owens Community College 2008 — 2013
Associate's degree, Pre-Business Administration
Medical Mutual January 2012 - Present
Aetna May 2005 - December 2011
Celaris Brokerage January 2001 - May 2005
Skills
Benefits Administration, Disability Insurance, Employee Benefits, Health Insurance, Health Savings Accounts, Insurance, Account Management, Life Insurance, Managed Care, Marketing Strategy, Sales, Underwriting
Education
Bowling Green State University 1996 — 2000
Bachelor of Arts (B.A.), Sociology
Medical Mutual 2014 - Present
Los Cerrillos Advisors 2010 - Present
UC Health 2012 - 2014
Santa Rosa Consulting 2010 - 2013
Kaiser Permanente 2008 - 2010
Abercrombie & Fitch 2006 - 2007
Fifth Third Bank 2005 - 2006
American Financial Group, Inc, (NYSE: AFG) 2001 - 2005
Jaekel & Associates, Ltd. 1993 - 2001
Skills
Strategy, Business Intelligence, Healthcare Information..., Process Improvement, Integration, Healthcare, Enterprise Architecture, Leadership, EHR, Informatics, Consulting, Risk Management, Information Technology, Management Consulting, Health Information..., Data Warehousing, EMR, HIPAA, Strategic Planning, Epic Systems, Thought Leadership, Executive Management
Education
American University 1985 — 1988
M.S., Kogod School of Business
American University 1978 — 1980
M.A.
American University
B.A.
College of Europe
Independent October 2014 - Present
Medical Mutual January 2013 - September 2014
Oatey Company November 2010 - December 2012
KeyBank October 2007 - November 2009
Key Bank October 2003 - September 2007
PolyOne Corporation 1997 - 2003
Skills
Leadership Development, Change Management, Performance Improvement, Training, Project Management, Needs Analysis, Human Capital, Adult Education, Curriculum Design, Talent Management, Management Skills..., Performance Management, Organizational..., Organizational..., Succession Planning, Human Resources, Training Delivery, Talent Acquisition, Employee Relations, Leadership, Employee Engagement, Process Improvement, Management Development
Education
Case Weatherhead School of Management
MS
Baldwin Wallace University
MBA
Cleveland State University
BA
Medical Mutual January 2015 - Present
KeyBank November 2011 - September 2014
St John Byzantine Catholic Cathedral August 2009 - October 2012
Key Bank November 2010 - November 2011
Westside Job Search Work Team September 2009 - November 2010
Events August 2009 - August 2010
Patina Solutions May 2010 - June 2010
"Where are the Jobs" N.E.O. Job Market Forecast Event February 2010 - April 2010
Lee Hecht Harrison August 2009 - March 2010
Key Bank August 2005 - April 2009
Skills
COBOL, TSO, Data Warehousing, JCL, DB2, SQL, Databases, CICS, Access, Disaster Recovery, Oracle, .NET, Program Management, Visio, Business Process, Visual Basic, SDLC
Education
New Horizons Computer Learning Center 2009 — 2010
Certificate of completion, .Net Framework
Parma Sr. High 1980 — 1982
Cleveland State University
B.S., Computer Information Science
Medical Mutual February 2015 - Present
Mark and Barbara Denton Family Foundation 2011 - Present
EY December 2014 - February 2015
Salesforce May 2014 - November 2014
ExactTarget July 2012 - April 2014
ExactTarget August 2011 - June 2012
Skills
Human Resources, Customer Service, Microsoft Office, Salesforce.com, Scheduling Management, Marketing, Email Marketing, Social Networking, Leadership, Social Media Marketing, Social Media, Account Management, Digital Marketing, Management, Recruiting, Interviews
Education
Anderson University 2010 — 2011
Teaching, Teaching English as a Second or Foreign Language/ESL Language Instructor, K-12
Anderson University 2004 — 2009
Bachelor's degree, Music Teacher Education, K-12
Westlake High School 2000 — 2004
Medical Mutual November 2011 - Present
Experis (Jefferson Wells) July 2010 - November 2011
AmTrust Bank 2008 - December 2009
University of Akron June 2006 - June 2009
KeyCorp January 2001 - 2008
Cuyahoga Community College June 1999 - January 2001
Case Western Reserve University April 1998 - December 2000
Case Western Reserve University September 1996 - April 1998
Case Western Reserve University April 1995 - September 1996
Benjamin Rose Institute April 1992 - April 1995
Skills
Security, Audit, Network Administration, Accounting, Microsoft Office, Auditing, IT Audit, Risk Assessment, Information Technology, Risk Management, Process Improvement, Servers, Information Security, Project Management, Business Continuity, CISA, Disaster Recovery, Enterprise Risk..., Governance, Information Security..., Internal Audit, Sarbanes-Oxley Act
Education
Case Western Reserve University 1994 — 1999
MS, Management
Case Western Reserve University 1995 — 1997
non-degree, MBA
Baldwin Wallace University 1989 — 1991
Certificate, Secondary Education: Comprehensive Business
Baldwin Wallace University 1983 — 1987
BA, Business
Berea High School 1979 — 1983
Diploma, College Prep
Free Code Camp
Free Code Camp
Full Stack Web Development, Computer Software Engineering
Medical Mutual July 2006 - Present
Skills
Managed Care, Health Insurance, Utilization Management, Medicare, Healthcare Management, Case Management, Accreditation, Quality Improvement, Medicaid, Mental Health, PPO, Disease Management, HIPAA, Healthcare, Program Management
Education
Case Western Reserve University 1985 — 1988
Master of Science (MS), Psychiatric/Mental Health Nurse/Nursing
Medical Mutual May 2014 - August 2015
Nueva Luz Urban Resource Center (NLURC) October 2012 - August 2013
Trend Consulting January 2013 - June 2013
WIRE-Net June 2012 - August 2012
CMSD Data Center February 2012 - June 2012
Skills
Computer Hardware, Computer Science, Computer Software, Teamwork, Leadership, Always Punctual, Reliability, PC, Mac OS, Windows 7, Windows 8, Tablets, Software, Information Technology, Technical Support, Networking
Education
Cleveland State University 2013 — 2017
Bachelor of Computer Software Engeneering, Computer Science
Max S. Hayes High School 2009 — 2013
High School Diploma, Computer Software Engineering
Hyland, creator of OnBase June 2014 - Present
Medical Mutual April 2013 - June 2014
EducationDynamics May 2012 - March 2013
Schneider Electric September 2011 - April 2012
Institute of Technology April 2011 - September 2011
Freeman Health System April 2009 - March 2011
Zimmer Radio Group September 2008 - April 2009
Skills
Strategic Communications, Campaigns, Event Planning, Social Media, Advertising, Marketing, Public Relations, Social Media Marketing, Marketing Communications, Press Releases, Media Relations, Marketing Strategy, Editing, Project Management, Copywriting, Facebook, Social Networking, Digital Marketing, Blogging, Online Marketing, Corporate Communications, Direct Marketing, Healthcare Marketing, Sales, Time Management, Business Development, Management, SEO, Newsletters, Leadership, Email Marketing, Budgets, Online Advertising, Fundraising, Market Research, Integrated Marketing, Event Management, Trade Shows
Education
Mercyhurst College
Bachelor of Art, Communications, Public Relations, Marketing
Bond University
Study abroad, General communication studies, Austrailian history
Mercyhurst Preparatory School
Blue Cross Blue Shield of Michigan August 2014 - Present
Blue Cross Blue Shield of Michigan August 2013 - August 2014
Blue Cross Blue Shield of Michigan May 2013 - August 2013
Cedarville University August 2010 - May 2013
Medical Mutual May 2012 - August 2012
Hoelterhoff's Nursery June 2011 - August 2011
Skills
Actuarial Science, Health Insurance, Insurance, Probability, Microsoft Excel, Risk Management
Education
Cedarville University 2010 — 2013
Mathematics, Mathematics, 3.73
College of DuPage 2009 — 2010
Mathematics, 4.0
KeyBank July 2015 - Present
Medical Mutual December 2014 - July 2015
PNC February 2014 - December 2014
Bank of America July 2012 - October 2013
KeyBank March 2008 - July 2012
NovaStar Financial April 2002 - April 2007
Real Estate Mortgage Corp February 2001 - March 2002
Amtrust Bank 1997 - 1999
Skills
Sales Coach, Sales Motivation, Customer Service..., Mortgage Banking, Mortgage Lending, Goal Development, Contact Center..., Sales Management, Coaching, Team Motivator, Staff Supervision, Customer Satisfaction, Banking, Team Leadership, Conducting Interviews, Writing Skills, Mortgage Underwriting, Credit Analysis, Value Selling, Coaching Staff, Client Relationship..., Client Retention, Job Coaching, Life Coaching, Underwriting, Quality Assurance, Leadership, Hiring Employees, Process Improvement, Project Management, Reports, Residential Mortgages, Presentations, Corporate Branding, Best in class service, Sales Process, Call Center, Confidence Building, Behavioral Interviewing, Highly motivated..., CRM, Supervising, Customer Retention, Sales, Retail, Credit, Call Centers, Loans, Blogging, Interviews
Education
Cleveland State University 1990 — 1994
Communications
Bay Village High School 1985 — 1989
Eaton June 2009 - Present
Eaton July 2000 - Present
Eaton November 2006 - Present
University Hospitals of Cleveland October 1999 - July 2000
Medical Mutual October 1995 - September 1999
Medical Mutual August 1993 - September 1995
Medical Mutual June 1989 - July 1993
Skills
Foreign Exchange..., FX Hedging, FX Swaps, FX Spot, Treasury Management, Cash Management, Commercial Banking, Debt Settlement, Certified Treasury..., Financial Analysis, Internal Controls, Sarbanes-Oxley Act, Financial Accounting, CPA, CVA, Financial Risk, Risk Management, Due Diligence, Balanced Scorecard, Corporate Real Estate, Continuous Process..., Lean Process Improvement, SharePoint..., Microsoft Excel, Microsoft Office
Education
Baldwin Wallace University
MBA
University of Dayton
Bachelor of Science (B.S.), Accounting
Medical Mutual May 2007 - Present
Medical Mutual May 2007 - Present
AutoZone July 2014 - Present
Xerox April 1997 - May 2007
Precision Graphics April 1992 - April 1997
Skills
Digital Printing, Direct Mail, Offset Printing, Records Management, Warehouse Management, Bindery, Project Coordination, Site Signs, Office Management, Microsoft Office, Inventory Management, Assembly Processes, Oracle Applications, Kronos Timekeeping, Department Budgeting
Education
Case Western Reserve University 2013 — 2013
Project Leadership Certificate, Project Management
Owens Community College 2000 — 2002
Business Management, Business, 4.0
Buffalo Public Schools August 2015 - Present
West Seneca Central Schools August 2011 - Present
West Seneca Central Schools March 2010 - Present
West Seneca Central Schools August 2014 - June 2015
East Aurora Union Free Schools December 2012 - June 2014
Orchard Park Central Schools April 2011 - May 2011
Medical Mutual May 2009 - August 2009
Westfield Group/Westfield Insurance May 2008 - March 2009
Skills
Curriculum Design, Curriculum Development, Microsoft Office, Sports, PowerPoint, Microsoft Word, Physical Education, Classroom Management, Health Education, Sports Coaching
Education
State University of New York College at Brockport 2011 — 2015
Master of Science (M.S.), Physical Education; Adapted Physical Education
Baldwin Wallace University 2005 — 2009
Bachelor of Arts (B.A.), Health & Physical Education
Navigant January 2015 - Present
Symphony Health Solutions September 2013 - November 2014
Case Western Reserve University October 2012 - May 2013
PNC June 2012 - August 2012
Medical Mutual June 2011 - August 2011
New Jersey Office of the Comptroller – Medicaid Fraud June 2010 - August 2010
Case Western Reserve University School of Medicine September 2009 - May 2010
Skills
Market Research, Data Analysis, Research, Microsoft Office, PowerPoint, Public Relations, Microsoft Excel, Analysis, Access, Competitive Analysis, Microsoft Word, Statistics, Pharmaceutical Industry, Sales, Analytics, Public Speaking, Market Re, Business Analytics, Marketing, Recruiting, Event Planning, Qualitative Research, Customer Service, Leadership, Strategy, Management Consulting
Education
Case Western Reserve University 2009 — 2013
BA, Economics & International Studies, 3.0
Montgomery High School 2005 — 2009
High School Diploma
Medical Mutual October 2012 - Present
Medical Mutual June 2011 - September 2012
Medical Mutual April 2009 - May 2011
Medical Mutual April 2007 - March 2009
Medical Mutual June 2004 - March 2007
Medical Mutual June 2002 - May 2004
Skills
Project Management, Business Analysis, Information Technology, Business Process..., Business Process Mapping, Software Implementation, Problem Solving, Communication Skills, Teamwork, Program Management, SDLC, SharePoint, Strategy, Integration, Management, Enterprise Software, Vendor Management
Education
Cleveland State University 2003 — 2004
MBA, Business Adminstration
Bowling Green State University 1998 — 2002
BSBA, Management Information Systems
CaseloadPRO July 2010 - Present
Synesis Inc July 2008 - Present
Medical Mutual November 2006 - July 2008
Medical Mutual July 2005 - November 2006
Synovation Inc September 2000 - June 2003
Skills
Business Analysis, Software Development, Probation, SQL, Databases, SaaS, Web Applications, Web Services, Database Design, IT Strategy, Microsoft SQL Server, Integration, Agile Methodologies, Project Management, SOA, XML, Sales, Agile Project Management, Marketing Strategy, Web Development, Business Intelligence, Criminal Justice, Management
Education
Cleveland State University 2005 — 2007
MBA, Finance
California State University Stanislaus 2003 — 2005
BS, Computer Information Systems
Medical Mutual May 2012 - Present
Medical Mutual August 2009 - August 2012
Medical Mutual November 2007 - August 2009
The Hartford June 2006 - October 2007
The Guardian Life Insurance Company of America October 2004 - June 2006
Skills
Insurance, Health Insurance, Employee Benefits
Education
Bowling Green State University 1998 — 2002
Bachelor's, Interpersonal Communications/Marketing
RIVS July 2012 - Present
Jobspring Partners October 2011 - July 2012
SinglePlatform June 2011 - August 2011
Monster Energy December 2009 - May 2011
Student Technology Center August 2009 - May 2011
International Creative Management (ICM) May 2010 - August 2010
Medical Mutual May 2008 - August 2008
Clear Channel Radio May 2008 - August 2008
Skills
Recruiting, PowerPoint, Microsoft Excel, Photoshop, Microsoft Word, Dreamweaver, Budgets, Final Cut Pro, Technical Support, Social Media, Microsoft Office, Social Networking, Customer Service, Marketing, Public Speaking, Social Media Marketing, Facebook, Sales, Research
Education
Bowling Green State University 2007 — 2011
BA, Majoring in FIlm Production with a Minor in Entrepreneurship
Shoutback Concepts July 2012 - July 2013
Bluedoorway.com March 2011 - May 2012
Medical Mutual March 2007 - March 2011
Globalink Communications September 1994 - March 2007
Sprint/Centel Cellular September 1990 - September 1994
Ameritech 1989 - 1990
Skills
Digital Marketing, Social Media Marketing, Social Media, Mobile Marketing, Content Creation, Sales Management, Competitive Analysis, Facebook, Marketing Strategy, New Business Development, Online Marketing, Email Marketing, Account Management, Marketing Management, Marketing Communications, Sales, Retail, B2B, Brand Management, Web Marketing, Marketing, Trade Shows, Direct Marketing, Mobile Applications, Market Planning, Market Research, Mobile Devices, Marketing Research, Online Advertising, Lead Generation, Direct Sales, SEM, Integrated Marketing, Brand Development, Digital Media, Content Marketing, Advertising Sales, Online Reputation..., Media Planning, Salesforce.com, PPC, E-commerce, Social Networking, Strategic Partnerships, Training, Sales Presentations, Strategy, CRM, Brand Awareness, Google Adwords
Education
Bowling Green State University 1984 — 1989
BSBA, Marketing-Advertising
Trinity High School
Hayes, Inc. November 2014 - Present
Medical Mutual July 2013 - November 2014
University of Pittsburgh School of Medicine January 2011 - July 2013
The University of Georgia August 2009 - May 2010
The University of Georgia August 2007 - May 2010
Cleveland State University January 2007 - May 2007
Cleveland State University August 2004 - January 2007
John Carroll University August 2002 - May 2003
Skills
Neuroscience, Experimental Design, Immunohistochemistry, In Situ Hybridization, Animal Models, Animal Handling, Teaching/mentoring, Higher Education, Psychopharmacology, Confocal Microscopy, Fluorescence Microscopy, Data Analysis, Laboratory Research, Laboratory Techniques, Laboratory Experience, Writing Skills, Manuscripts, in Situ Hybridization, In Vivo, Behavioral Neuroscience, Science, Microscopy, Teaching, Research, Statistics, SPSS, Grant Writing
Education
University of Pittsburgh School of Medicine 2011 — 2013
Postdoctorate, Translational Neuroscience
The University of Georgia 2007 — 2010
Doctor of Philosophy (PhD), Neuroscience
Cleveland State University 2004 — 2006
Master of Arts (MA), Experimental Psychology
John Carroll University 1999 — 2003
Bachelor of Science (BS), Psychology; Interdisciplinary Concentration in Neuroscience
Medical Mutual May 2015 - Present
Bendix Commercial Vehicle Systems LLC January 2015 - May 2015
The Lubrizol Corporation May 2014 - December 2014
Skills
Proficient in..., Knowledge of..., Systems Analysis and..., Knowledge and Use of..., Proficient in GuiXT..., IOS and Android..., Proficient in SAP use, Proficient in Visual..., Proficient in Microsoft..., Windows debugging and..., SAP, SharePoint, Troubleshooting, SAP APO monitoring, Leadership, Customer Service, Microsoft Office, PowerPoint, Microsoft Word, Research, Time Management, Public Speaking
Education
Cleveland State University 2012 — 2015
Medical Mutual April 2015 - Present
Ian Cramer January 2011 - Present
Macy's September 2014 - April 2015
Avantia, Inc. January 2013 - September 2014
AmTrust Financial Services, Inc. (AFSI) March 2012 - January 2013
Skills
HTML, CSS, AngularJS, jQuery, User Interface, Photoshop, Visual Studio, Custom CMS Development, Responsive Web Design, User Experience, AJAX, Adobe Photoshop, Illustrator, Bootstrap, SASS, CMS, JSP development, Spring, Durandal Framework, Microsoft Visual Studio, HTML 5, Wordpress, Adobe Dreamweaver, Dreamweaver, CSS3, HTML + CSS, Adobe Illustrator, InDesign, User Interface Design, Adobe InDesign, Web Development, Web Design, JavaScript, ASP.NET MVC, C#
Education
Baldwin-Wallace College 2006 — 2010
Bachelor of Arts, Studio Art/Computer Information Systems
medina high school
Medical Mutual November 2014 - Present
Medical Mutual June 2013 - October 2014
Ernst & Young October 2011 - June 2013
ComDoc, Inc. June 2005 - December 2010
Meaden & Moore June 2010 - August 2010
Skills
Accounting, Financial Reporting, Microsoft Excel, Auditing, Health Insurance, Problem Solving
Education
Baldwin-Wallace College 2006 — 2011
Bachelor of Arts (B.A.), Accounting and Business Administration, 3.55
Baldwin-Wallace College 2006 — 2011
Master of Business Administration (M.B.A.), Accounting, 4.0
Medical Mutual May 2011 - Present
Medical Mutual July 2008 - May 2011
Medical Mutual January 2003 - July 2008
Medical Mutual January 1998 - January 2003
Alltel 1990 - 1998
Skills
FMLA, COBRA, Employee Benefits, Benefits Administration, HRIS, Onboarding, Applicant Tracking..., Deferred Compensation, New Hire Orientations, Workforce Planning, Talent Management, Employee Relations, Employee Engagement, Human Resources
Education
Kent State University - Graduate School of Management 1995 — 1997
EMBA, Business Administration and Management, General
Bowling Green State University 1985 — 1990
Bachelor of Science (B.S.), Human Resources Management/Personnel Administration, General
Woodridge High School
Consolidated Solutions February 2015 - Present
Optum September 2014 - January 2015
Medical Mutual of Ohio June 1997 - May 2013
YWCA 2006 - 2013
Kirtland School District 2003 - 2011
Medical Mutual June 1994 - June 1997
Sherwin Williams 1980 - 1986
Skills
Leadership, Strategic Planning, Process Improvement, Vendor Management, Business Analysis, Project Planning, Training, Contract Negotiation, Sales, Team Building, Insurance, Customer Service, Healthcare, Program Management, Integration, Disaster Recovery, New Business Development, Business Process..., Management, Visio, Project Management, Strategy, Risk Management, Analysis, SaaS, Budgets, Business Development, Change Management, Cross-functional Team..., SDLC, Team Leadership, Data Analysis, IT Strategy, Access, Management Consulting, Product Management, Employee Benefits, Account Management, CRM, Business Intelligence, Mergers & Acquisitions, Business Strategy, IT Outsourcing, Information Technology, Outsourcing, Business Process
Education
Cleveland State University 1989 — 1991
Master of Business Administration (MBA), Finance, General
University of Chicago 2009 — 2009
Certificate, General Manager
Cleveland State University 1976 — 1980
Bachelor's degree, Business Administration, Management and Operations
borromeo seminary 1972 — 1975
Medical Mutual April 2011 - Present
Western Reserve Systems November 2009 - Present
Great Lakes cheese July 2009 - Present
NineSigma July 2008 - Present
Tek-Sources Inc November 2007 - Present
Parker Hannifin November 2008 - December 2013
onshoremomentum 2009 - 2009
R-Square Inc May 2004 - October 2007
Merrill Lynch 2006 - 2007
Business Software Solutions 2004 - 2006
Skills
SharePoint, Microsoft Office..., ASP.NET, WCF, LINQ, SharePoint Designer, SSIS, Microsoft SQL Server, SharePoint 2010, MOSS 2007, ASP.NET AJAX, Silverlight, SSO, EasyPDF, Telerik ASP.Net..., Workflow Solutions in..., LINQ to SharePoint, Sitecore, Web Trends Analytics, AppFabric, ExactTarget, Responsys Interact, BizTalk, TFS, .NET, Integration, Agile Methodologies, SSRS, Scrum, SDLC
Education
Cleveland State University 2002 — 2004
MCIS, Computer Science
Medical Mutual August 2013 - Present
Medical Mutual of Ohio October 2010 - August 2013
Medical Mutual June 2009 - October 2010
Antares Management Solutions January 2009 - June 2009
Libbey Inc. May 2008 - August 2008
SolutionsIQ 2007 - 2007
Skills
Time Management, Outlook, Microsoft Word, Active Directory, Microsoft Office, Windows, Customer Service, Vendor Management, Access, Microsoft Excel, Process Improvement, PowerPoint
Education
Bowling Green State University 2004 — 2009
ECT, electronic and computer tech
Medical Mutual February 2015 - Present
Medical Mutual November 2014 - January 2015
Medical Mutual February 2012 - October 2014
Towers Watson January 2010 - February 2012
Watson Wyatt Worldwide April 2006 - December 2009
Towers Perrin 1995 - 2006
Skills
Defined Benefit, Actuarial Science, Employee Benefits, Pensions, Health Insurance, ERISA, Retirement, Pension Administration, Actuaries, Benefits Administration, Insurance, Defined Contribution, Executive Pay, Pension Funds, Deferred Compensation, Retirement Plan..., Health Care Reform, Risk Management, Actuarial Consulting, Life Insurance, 401k
Education
Bowling Green State University 1993 — 1995
Masters of Science, Applied Statistics
Bowling Green State University 1989 — 1993
Bachelor of Science (B.S.), Actuarial Science
Medical Mutual January 2008 - Present
Education
Cincinnati State Technical and Community College 1987 — 1987
Certificate, Medical Terminology
Medical Mutual January 2011 - Present
Medical Mutual October 1995 - December 2010
Skills
Insurance
Education
Case Western Reserve University 1978 — 1983
Medical Mutual March 1998 - Present
Education
Indiana Wesleyan University 2009 — 2013
Master of Business Administration (MBA)
Baldwin Wallace University 1986 — 1991
Medical Mutual July 2013 - Present
Medical Mutual of Ohio March 2009 - July 2013
Medical Mutual of Ohio November 2007 - March 2009
Skills
Health Insurance, Insurance, Underwriting, Employee Benefits, Health Savings Accounts, Medicare, Brokers, Claim, COBRA, Health Care Reform, Benefits Administration, HIPAA, Outlook, Analysis, Data Analysis, Customer Retention, Microsoft Excel, General Insurance
Education
Baldwin-Wallace College 2003 — 2007
Bachelor's Degree, History and Political Science
Medical Mutual June 2013 - August 2014
Medical Mutual October 2006 - June 2013
Medical Mutual 2003 - 2006
Medical Mutual 1998 - 2003
Medical Mutual 1995 - 1998
Skills
Managed Care, Business Analysis, Project Management, Process Improvement, Data Analysis, Databases, Healthcare, Strategic Planning, Creative Problem Solving, Leadership, Time Management, Oral Communications, Written Skills, Workflow Analysis, Prototype, User Acceptance Testing, SQL, Staff Training, Agile Methodologies, Product Management, Business Communications, Mentoring, Vendor Relations, SDLC, Insurance, Health Insurance, Requirements Gathering, Vendor Management, Software Documentation, Disaster Recovery, Management, Visio
Education
Cleveland State University
MBA, Master's in Business Administration
Bowling Green State University
BSBA, Business Administration - Insurance Specialization
Medical Mutual of Ohio August 2010 - Present
Medical Mutual September 2005 - August 2010
UnitedHealthcare September 2002 - March 2005
Skills
Health Insurance, Underwriting, Managed Care, Healthcare, Negotiation, Medicare, Health Savings Accounts, Data Analysis, Employee Benefits, Disability Insurance, Brokers, Insurance, Strategic Planning, Claim, Financial Analysis, Hospitals, Leadership, Life Insurance, Process Improvement
Education
Cleveland State University 1990 — 1995
MBA, Finance
Cleveland State University 1990 — 1995
Masters, Finance
Bowling Green State University 1981 — 1985
BSBA, Accounting
Bowling Green State University 1981 — 1985
BSBA, Accounting
Lennox International September 2014 - Present
PPG Industries February 2013 - September 2014
Sherwin Williams August 2009 - February 2013
Intellinet Corporation September 2005 - August 2009
Medical Mutual March 2003 - August 2009
Indigo New Media Group March 2003 - September 2005
Huge Technologies February 2002 - March 2003
Birlasoft September 2000 - February 2002
Skills
SOA, Cloud Architecture, Application Architecture, Data Architecture, Business Architecture, Solution Architecture, Web Services, Data Modeling, Master Data Management, Microsoft SQL Server, Oracle, Agile Methodologies, Project Management, .NET, ASP.NET, C#, IIS, PL/SQL, SQL, XML, Systems Analysis, VB.NET, Supplier Evaluation, DevEx, TFS, Visual Studio, SSIS, Technical Architecture, OOAD, WCF, Entity Framework, ASP.NET MVC, MVVM, Product Lifecycle..., WPF Development, Silverlight, WinForms, Windows Server, jQuery, KendoUI, Telerik Controls, AJAX Toolkit, Design Patterns, NUnit, Active Reports, RenderX, Tortoise SVN, CruiseControl.NET, Toad, Enterprise Software
Education
Acharya Nagarjuna Vishwavidhyalayamu 1992 — 1996
Bachelor of Technology (BTech), Mechanical Engineering
Cleveland Cavaliers October 2010 - Present
Medical Mutual October 2005 - October 2014
Cleveland Cavaliers September 1997 - October 2010
Medical Mutual January 2003 - October 2005
Alltel Wireless/GTE Wireless 1995 - 2002
Skills
Customer Service, Business Analysis, Process Improvement, Microsoft Excel, Strategic Planning, Property & Casualty..., Microsoft Office, Insurance, Health Insurance, Project Management, Risk Management, Training, Public Speaking, Management, Outlook, Leadership, Team Building, Sales, PowerPoint, Time Management, Account Management, Microsoft Word, Employee Benefits, Social Media
Education
Bowling Green State University
Bachelor's Degree, Public Relations, Advertising, and Applied Communication
University of Pittsburgh October 2012 - Present
Empyrean Services March 2011 - December 2011
ALS Association Western PA Chapter May 2010 - April 2011
The Tartan 2007 - February 2011
Carnegie Mellon Department of Statistics September 2008 - December 2010
Carnegie Mellon University August 2009 - May 2010
Medical Mutual May 2009 - August 2009
Skills
PowerPoint, Microsoft Excel, Recruiting, Microsoft Word, Microsoft Office, InDesign, Editing, Statistics, Team Building, R
Education
Carnegie Mellon University 2007 — 2012
Degree; Diploma, Statistics and History
Carnegie Mellon University 2007 — 2011
Bachelor of Science (B.S.), Statistics
North Olmsted High School 2003 — 2007
Diploma; Honors Diploma
Medical Mutual July 2013 - Present
Medical Mutual of Ohio October 2012 - July 2013
MetroHealth System August 2010 - October 2012
Independent consultant December 2008 - September 2010
Lesic & Camper March 2010 - August 2010
MedWish International 2010 - 2010
The Plain Dealer May 1990 - November 2008
The Journal, Lorain, Ohio August 1977 - April 1990
Skills
Media Relations, Public Relations, Copy Editing, Corporate Communications, Marketing Communications, Newsletters, Web Content
Education
The Ohio State University 1974 — 1977
Bachelor's, Journalism, political science, history
Cleveland Institute of Art
Design and graphics courses to help with visual presentations.
University of California, Los Angeles
Writers Program, concentrating on script development, writing and analysis.
University of Maryland College Park
Fellow, Casey Journalism Center
Medical Mutual December 2014 - Present
HealthSpan June 2014 - December 2014
HealthSpan April 2009 - June 2014
Kaiser Permanente July 2007 - April 2009
Kaiser Permanente August 2006 - July 2007
Skills
Event Planning, Marketing, Public Relations, Event Management, Healthcare, Marketing Communications, Proposal Writing, Project Management, Fundraising, Strategic Planning, Social Media, Team Building, Sponsorship, Sales, Public Speaking, Management, Marketing Strategy, Community Development, Budgets, Non-profits, New Business Development, Leadership, Customer Service, Advertising, Microsoft Office, Social Media Marketing, B2B, Account Management, Research, Microsoft Excel, Coaching, Social Networking, Team Leadership, PowerPoint, Community Outreach, Email Marketing, Strategy, Leadership Development, Volunteer Management, Market Research, Online Marketing, Recruiting, Staff Development, Time Management, Contract Negotiation, Salesforce.com, Project Planning, Strategic Communications, Program Management, Corporate Communications
Education
Bowling Green State University
Bachelor of Arts, Interpersonal Communication
Walsh University 2002 — 2004
Corporate Communications
Florida Blue July 2012 - Present
Moven llc July 2011 - July 2012
Bcbsfl April 2010 - July 2011
Medical Mutual April 2006 - April 2010
Capgemini February 2005 - March 2006
Perot Systems Government Services June 2003 - January 2005
Syntel July 2000 - May 2003
Skills
Team Leadership, Spring Framework, Project Management, DB2, jQuery, Application Architecture, Strategic Planning, TOGAF, MongoDB, AngularJS, PL/SQL, Management, COBOL, Shell Scripting, Leadership, Program Management, Java, SOA, Spring MVC, Web Services, Data Modeling, Data Analysis, Oracle SQL Developer, Hadoop, HBase, Hive, JSF, iBatis, Yarn, Maven, Github, RAD, Regular Expressions, VSS, CA Harvest, IBM Mainframe, WebSphere, Software Development, Integration, Project Planning, Change Management, Oracle, Microsoft SQL Server, Microsoft Office, Business Strategy, SQL PL, T-SQL, Business Development
Education
Bharatiya Vidya Bhavans Sardar Patel College Of Engineering 1996 — 2000
Bachelors of Engineering, Electrical and Electronics Engineering, A
SummaCare and Apex Benefits Services June 2012 - Present
Medical Mutual January 2008 - May 2011
Medical Mutual 2000 - 2007
Medical Mutual (Blue Cross Blue Shield of Ohio) 1995 - 1999
Medical Mutual (Blue Cross Blue Shield of Ohio) 1990 - 1994
Progressive Insurance 1988 - 1989
Medical Mutual (Blue Cross Blue Shield of Ohio) 1986 - 1988
Horizon Savings and Loan Company 1984 - 1986
Skills
Health Insurance, Life Insurance, Medicare, Insurance, Disability Insurance, Claim, Employee Benefits, Customer Service, Underwriting, Term Life Insurance, Management, Leadership, Information Technology, Sales, Managed Care, Team Leadership, Call Centers, Sales Operations, HMO, Provider Relations, PPO, Medicaid
Education
Cleveland State University
Bachelor of Business Administration, Marketing
Medical Mutual January 2012 - Present
Medical Mutual September 2006 - January 2012
Antares Management Solutions September 1997 - September 2006
Skills
SDLC, PMP, SQL, SharePoint, Microsoft SQL Server, Visio, Business Intelligence, Process Improvement, Business Analysis, Software Project..., vend, Mentoring Of Staff, Creative Problem Solving, Requirements Analysis, Disaster Recovery, Requirements Gathering, Data Analysis, Data Warehousing, DB2, Vendor Management, IT Strategy, Database Design, Software Development, Software Documentation, Integration, Enterprise Architecture, .NET, Visual Studio, Management
Education
Cleveland State University
BS, Mathematics
Cleveland State University
MS, Mathematics
Medical Mutual December 2014 - Present
Spherion July 2005 - December 2014
Kaiser Permanente October 1986 - May 1999
Norstan Communications, Inc. June 1984 - October 1986
Skills
Project Management, Business Intelligence, New Business Development, Start-ups, Management, Sales, Leadership, Training, Marketing, Contract Negotiation, Internet Recruiting, Social Media, Process Improvement, Program Management, SDLC, Mobile Devices, Vendor Management, Software Development, Technical Recruiting, Business Analysis, Change Management, SharePoint, Strategic Planning, Access, Software Documentation, IT Strategy, Cloud Computing, Integration, Strategy, Business Process..., SaaS
Education
Baldwin Wallace University 2009 — 2010
Project Management Certification
Cleveland State University
Communications
Lincoln Electric January 2015 - Present
Cleveland State University July 2014 - December 2014
Medical Mutual August 2013 - October 2014
Cleveland State University August 2013 - July 2014
Sindell and Sindell, LLP December 2005 - July 2013
ADR Investigation and Protection Corp. March 2003 - December 2005
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Employee Relations, Customer Service, Accounts Payable, Human Resources, Training, Outlook, Interviews, Payroll, Accounting, Time Management, Research, Data Entry, Recruiting, Spreadsheets, Event Planning, Nonprofits, Software Documentation, Process Scheduler, Leadership, Data Analysis, Strategic Planning, Access, Analysis, Coaching, Process Improvement, Teamwork, Team Building, Community Outreach
Education
Cleveland State University 2012 — 2014
Master's Degree, Labor Relations and Human Resources
Cleveland State University 2009 — 2012
BBA, Management & Labor Relations
Lakeland Community College 2001 — 2008
Associate of Arts Degree, Magna Cum Laude, Photography, Businesss
Kent State University 1999 — 2000
Journalism and Mass Communications
Medical Mutual October 2004 - Present
Nestle 2001 - 2004
Alltel 1995 - 2001
Skills
Employee Benefits, Organizational..., Onboarding, Human Resources, Recruiting, HIPAA, Employee Relations, Interviews, Benefits Administration, Hiring, Healthcare, Employee Engagement, Resume Writing, Leadership, Workforce Planning, Disability Insurance, HRIS, Temporary Staffing, Payroll, Account Management, Process Improvement, Vendor Management, Change Management, Applicant Tracking..., Talent Management, FMLA, Management, Performance Management, Deferred Compensation, New Hire Orientations, Succession Planning, Leadership Development, College Recruiting, Talent Acquisition, Outlook, Health Insurance, Insurance, Sourcing, Workers Compensation, Call Centers, Training, Customer Service, Team Building, Coaching, Personnel Management, Employee Training, Strategic Planning, COBRA, Labor Relations
Education
Baker College Business and Corporate Services 2004 — 2008
Business Administration, Human Resources Management
Medical Mutual October 2012 - Present
Medical Mutual February 2001 - October 2012
Keane February 1995 - January 2001
Medical Mutual of Ohio January 1980 - December 1994
Skills
DB2, Health Insurance, Claims, Insurance, Healthcare, SQL, HIPAA, COBOL, TSO, Program Management, Business Intelligence, Analysis, Visio, SDLC, Project Management
Education
Baldwin-Wallace College 1978 — 1982
BS, Business Administration
Medical Mutual April 2015 - Present
BlueCross BlueShield of Western New York February 2012 - January 2015
Hive Lifespan Center January 2012 - December 2012
MediFit Corporate Services October 2010 - January 2012
Kaleida Health August 2009 - October 2010
Skills
Health Promotion, Employee Wellness, Community Outreach, Wellness Coaching, Event Planning, Health Insurance, Athletics, Public Health, Exercise Physiology, Lifestyle Coaching, Health Policy, Nutrition, Leadership, Customer Service, Family Fitness, Functional Training, Healthcare, Prevention, Sports Nutrition, Grant Writing, Nutritional Counseling, Nutrition Education, Exercise Prescription, Teaching, Budgets, Higher Education, Strength Training, Weight, Rehabilitation, Program Development, Fitness Training
Education
Canisius College 2008 — 2010
Master's of Science, Health and Human Performance
University Wisconsin- Green Bay 2006 — 2008
Bachelor of Science (B.S.), Psychology and Human Development
Medical Mutual September 2012 - Present
T.R. Wigglesworth Machinery October 2011 - September 2012
Cuyahoga County Board of Elections October 2008 - December 2010
Macy's November 2004 - January 2007
Skills
Data Entry, Customer Service, Microsoft Office, Microsoft Excel, Outlook, Answering Phones, Cashiering, Microsoft Power Point, Business Correspondence, Microsoft Word, Research, Administrative..., Office Administration, Customer Support, Health Insurance
Education
Hondros College of Business 2015 — 2015
Life & Health Insurance
Baldwin-Wallace College 2006 — 2008
Bachelor of Arts, History, Political Science
Cuyahoga Community College 2004 — 2006
Associate of Arts, History
St. Augustine Academy 2000 — 2004
High School Diploma
CGI December 2007 - December 2014
Medical Mutual January 2005 - November 2007
CGI May 1998 - August 2004
Skills
Business Analysis, Project Management, Requirements Analysis, Management, Integration, SQL, Business Intelligence, Program Management, Change Management, Software Project..., Analysis, Training, Leadership, Documentation, Quality Assurance, Data Analysis, Call Centers, Employee Training, Employee Benefits, Process Improvement, SDLC, Solution Architecture, Software Documentation, Enterprise Architecture, Policy, Microsoft Office, SharePoint, Customer Service, Team Building, Healthcare
Education
Walden University 2013 — 2015
Master's degree, Health Informatics
Cleveland State University 1989 — 1991
Bachelor of Science (B.S.), Biology, General
Nationwide Insurance July 2005 - Present
Fred Simmons Insurance Marketing, Inc. September 1997 - Present
Foundation Health Corporation/Health Net October 1990 - June 1997
Medical Mutual September 1985 - October 1990
Bowling Green State University September 1978 - June 1986
Toledo Hearing and Speech Center August 1981 - September 1985
Toledo Otolaryngology Group May 1979 - June 1981
Skills
Property & Casualty..., Umbrella Insurance, Healthcare, Long-term Care, Insurance, Recruiting, Strategic Planning, Life Insurance, Health Insurance, Disability Insurance, Commercial Insurance, Business Analysis, General Insurance, Legal Liability, Casualty, Small Business, Marketing, Employee Benefits
Education
Bowling Green State University 1979 — 1982
Doctor of Philosophy (Ph.D.), Audiology/Audiologist
Bowling Green State University 1977 — 1979
Master of Arts (M.A.), Audiology/Audiologist
Edinboro University of Pennsylvania 1974 — 1977
B.S. in Education, Speech Language Pathology & Audiology
Drake University 1972 — 1973
none, Liberal Arts and Sciences/Liberal Studies, First year undergraduate studies
Mutual Health Services December 2013 - Present
Medical Mutual January 2013 - December 2013
Medical Mutual July 2012 - January 2013
Medical Mutual of Ohio June 2006 - July 2012
Skills
Underwriting, Insurance, Health Insurance, Disability Insurance, Life Insurance, Employee Benefits, Risk Management, Nursing, Long-term Care, Medical Case Management, Claim, Healthcare, Managed Care, Management, Claims Management
Education
Baldwin-Wallace College 2008 — 2011
Master of Business Administration (MBA), 4.0
The University of Akron 2003 — 2005
Bachelor of Science (B.S.), Registered Nursing/Registered Nurse, 3.4
The University of Akron 1993 — 1997
Bachelor of Science (B.S.), Marketing, 3.1
Medical Mutual July 2004 - Present
Skills
Health Insurance, Managed Care, HIPAA, Provider Relations, Healthcare, Medicare, Insurance, PPO, Network Development, Medicaid, Claim
Education
University of Toledo 2008 — 2009
EMBA, Executive Management
Ashland University 1997 — 2001
BA, Business Managment and Marketing
Westfield Group September 2013 - Present
Medical Mutual of Ohio March 2011 - September 2013
Medical Mutual September 2003 - March 2011
Medical Mutual September 1996 - September 2003
Medical Mutual January 1994 - September 1996
PwC 1984 - 1987
EY 1982 - 1984
Skills
Health Insurance, Process Improvement, Financial Reporting, Auditing, Risk Management, Financial Analysis, Accounting, General Ledger, Finance, Accounts Payable, Financial Statements, Project Management
Education
Baldwin-Wallace College 1978 — 1982
Bachelor's degree, Business Administration and Management, General
Aetna 2004 - Present
University Hospitals of Cleveland 1997 - 2004
Medical Mutual 1988 - 1997
Skills
Healthcare Management, Utilization Management, Healthcare, Nursing, Managed Care, Medical/Surgical, Home Care, Inpatient, Hospitals, Acute Care, Patient Advocacy, Utilization Review, Long-term Care, Case Managment, HIPAA
Education
Bowling Green State University 1982 — 1986
Bachelor of Science (B.S.), Registered Nursing/Registered Nurse
Huron Road Hospital School of Nursing 1968 — 1971
Diploma, Registered Nursing/Registered Nurse
Medical Mutual 2004 - Present
Medical Mutual of Ohio March 2005 - December 2011
Northa American Benefits February 1998 - March 2005
Skills
Bilingual-Spanish, Insurance, Health Insurance, IBM iSeries, Outlook, Call Center, Customer Service, Employee Benefits, Claim, Data Entry, Lotus Notes, Access, Microsoft Excel, Process Improvement, Microsoft Office, Software Documentation, Microsoft Word, Customer Satisfaction, Spreadsheets, Data Analysis, PowerPoint
Education
Baldwin-Wallace College 2011 — 2012
working on Mater, Accounting
Cleveland State University 1992 — 1994
Bravo Wellness, LLC October 2011 - Present
Sts. Joseph and John School September 2001 - August 2011
Medical Mutual June 1985 - December 1994
Skills
Data Analysis, Strategic Planning, Corporate Wellness, Financial Analysis, New Business Development, Managed Care, PowerPoint, Process Improvement, Public Speaking, Sales, Disability Insurance, Account Management, Customer Service, Team Building, Wellness, Healthcare, Marketing Strategy, Health Insurance, Event Planning
Education
Bowling Green State University 1974 — 1978
BS in Business, Gen. Business, Mkt. Research
Suburban Pediatrics 2004 - Present
Medical Mutual 2004 - Present
Rainbow Care Connection 2012 - Present
Pediatric Place 2000 - 2004
Chesterland Pediatrics 1992 - 2000
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking
Education
Case Western Reserve University School of Medicine
Doctor of Medicine (MD)
Lake Erie College
Master of Business Administration (MBA)
Princeton University
Bachelor's degree, Religion Major; Concentration in Technology in Society; Medical Ethics Independent Research
Helix Education/Altius University July 2012 - March 2014
Medical Mutual December 2005 - November 2011
Mercy Health Partners February 2004 - September 2005
Mercy Health Partners May 2003 - September 2005
Mercy Health Partners August 1999 - June 2003
LifeWays Community Mental Health August 1994 - September 1999
Education
Western Michigan University
Master of Public Administration, Organizational Development
Central Michigan University
Bachelor of Social Work, Social Work
Medical Mutual 1997 - 2011
Southwest General Health Center 1986 - February 1997
KeyBank 1992 - 1997
Education
Bowling Green State University 1980 — 1985
Dual Degrees BA and BS, Technical Communication and Journalism - Public Relations
Medical Mutual September 2015 - Present
United Healthcare May 2014 - June 2015
HealthCare Partners July 2013 - March 2014
United Healthcare February 2007 - July 2013
Skills
Brand Awareness, Marketing Management, Public Speaking, Provider Relations, Product Marketing, Business Relationship..., Account Management, Project Management, Cross-functional Team..., Team Management, Customer Retention, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Adobe Acrobat, Spanish-speaking, Training Delivery, Written & Oral..., Presentation Development, Client Presentation, New Client Prospecting, Claims Resolution, Healthcare Management
Education
Chapman University, The George L. Argyros School of Business and Economics 2004 — 2006
Bachelor of Business Administration (BBA), Business Administration and Management
Mount St. Mary's College 2001 — 2003
Associate of Arts (AA), Business Administration
Medical Mutual February 2014 - Present
Medical Mutual August 2011 - January 2014
Education
Case Western Reserve University 1990 — 1994
BSN, NURSING
medical mutual Secretaryginn haase kleinman law firmOctober 1986 - November 1996
Skills
Insurance, Customer Service, Account Management, Training
Education
Baldwin Wallace University 2006 — 2006
Foundation of Project Management, Project Management- instructor: Lynda Carter, A
Cuyahoga Community College 1975 — 1979
equal 2 years college credits, Major Liberal Arts and English Major, excellent grades
Medical Mutual October 1988 - Present
Skills
IT Strategy, IT Management, Project Management, Information Technology, HIPAA, Health Insurance, Software Project..., Management
Education
Central Michigan University 1981 — 1984
Bachelor of Science (BS) Business Administration, Management Information Systems and Services
Medical Mutual June 2003 - Present
Education
Baldwin-Wallace College 1993 — 1997
UnitedHealth Group February 2013 - Present
Edward C. Isla, MD, Inc. 2002 - Present
Kaiser Permanente 2007 - 2013
Medical Mutual 2007 - 2011
Hospitalists Management Group 2006 - 2007
University Hospitals Health System 2004 - 2006
Self Employed 2000 - 2004
Allegheny General Hospital 1999 - 2000
Education
Weatherhead School of Management at Case Western Reserve University
Emotionally Intelligent Leader Certificate
Weatherhead School of Management at Case Western Reserve University
Certificate in Executive Management
Cleveland State University
Master of Business Administration (MBA)
Allegheny General Hospital
Chief Medical Resident
Allegheny General Hospital
Resident in Internal Medicine
Wright State University Boonshoft School of Medicine
Doctor of Medicine (MD)
Case Western Reserve University
Bachelor of Science (BS), Biomedical/Medical Engineering, Magna Cum Laude
Medical Mutual September 2005 - Present
Education
Ashland University 2009 — 2012
Master of Business Administration (M.B.A.)
Hillsdale College 2001 — 2005
Bachelor’s Degree, Mathematics