Mediu, LLC
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Mediu, LLC Employees
Mediu, LLC April 2012 - Present
Fiserv 2010 - April 2012
Fiserv (formerly CheckFree) 2004 - 2010
Fiserv (formerly CheckFree) 1998 - 2004
Skills
SOA, Agile Methodologies, SDLC, Software Development, Requirements Analysis, Architecture, C#, Java, Enterprise Architecture, Spring, Software Project..., Actimize, Business Analysis, .NET, Solution Architecture, Quality Assurance
Education
Franklin University 1999 — 2004
BS, Computer Science
Riga Technical University 1984 — 1989
BS, Electrical Engineering
Mount Carmel Health System June 2015 - Present
Agile Technologies 2013 - Present
Expand Socially December 2011 - Present
COPEC February 2013 - Present
RoboVent & VentBoss July 2014 - August 2015
Lightwell Inc. August 2014 - February 2015
Safelite AutoGlass January 2014 - May 2014
The Columbus Dispatch November 2012 - May 2013
Vantiv March 2011 - November 2011
Mediu, LLC August 2010 - February 2011
Skills
Recruiting, Leadership, Social Media Marketing, Human Resources, Training, Lead Generation, Sourcing, Vendor Management, New Business Development, Technical Recruiting, Sales, Marketing, Account Management, Strategy, Business Development, LinkedIn, Facebook, Twitter, TalentBin, Hootsuite, Program Management, Public Speaking, Social Media Training, Event Planning, Strategic Planning, Peoplefluent, Networking, Marketing Strategy, Salesforce.com, Internet Recruiting, Contract Recruitment, Professional Services, Executive Search, Social Media Coach, Applicant Tracking..., Bullhorn, iCIMS, Peopleclick, Taleo, AIRS, Social Media Consulting, Event Marketing, RFP, Social Media Education, Social Media Evangelist, Social Media ROI, Digital Influence, Digital Marketing, Brand Management, Resume Writing
Education
San Diego State University 1995 — 1997
Bachelor of Science (BS)
University of Arizona 1993 — 1995
Mediu, LLC 2015 - Present
Skills
Program Management, Business Management, Process Improvement, Portfolio Management, SDLC, Business Analysis, Process Engineering, Product Management, Strategic Planning, Vendor Management, Change Management, Business Strategy, Operations Management, Business Planning, Requirements Analysis, ITIL, Risk Management, Strategy, Project Portfolio..., Negotiation, ERP, Management Consulting, IT Strategy, Project Planning, Project Management, Business Process, Coaching, Quality Assurance, PMO, Business Development, Budgets, Team Leadership, Team Building, Integration, Start-ups, New Business Development, Management, Business Process..., IT Management, Analysis, Cross-functional Team..., Business Intelligence, Telecommunications, Software Development, Leadership, Agile Methodologies, Account Management, Customer Service, Software Project..., Performance Management
Education
The Ohio State University 1986 — 1992
Bachelors
Muskingum College 1982 — 1984
Associate
Mediu, LLC 2013 - Present
Genesys February 2008 - December 2012
Wells Fargo 2006 - 2008
Verizon Business 2005 - October 2007
Genesys September 2001 - June 2005
MCI 1996 - 2001
Skills
Genesys, CTI, PHP, Genesys Framework, Telecommunications, Troubleshooting, Strategy, Web Development, Software Development, SIP, Integration, Testing, Microsoft SQL Server, XML, Oracle, Call Center, Call Centers, Web Programming, Strategy Development, C/C++/C#, Genesys Troubleshooting, Genesys Implementation, jQuery, Cloud Computing
Education
University of Colorado Boulder 2006 — 2006
-, Computer Science
Colorado Technical University 1995 — 1997
-, Computer Science
T. CARSON AND COMPANY July 2014 - Present
Mediu, LLC January 2013 - July 2014
Genesys Telecommunications February 2012 - December 2012
Alcatel-Lucent January 2008 - February 2012
Genesys August 2005 - January 2008
Genesys November 1997 - August 2005
MCI April 1989 - November 1997
US Navy November 1980 - August 1985
Skills
Professional Services, Telecommunications, Call Centers, Contact Centers, SaaS, Strategy, Enterprise Software, IVR, IP, Cloud Computing, Unified Communications, Service Delivery, CTI, Genesys, Solution Selling, VoIP, Telephony, Pre-sales, SIP, Integration, Managed Services, Strategic Partnerships, Go-to-market Strategy, Channel Partners, Vendor Management, ACD, Mobile Devices, Partner Management, Sales Engineering, Business Alliances, Business Process..., Business Process, Product Management, Outsourcing, Solution Architecture, Sales Enablement, Data Center, Call Center, Customer Experience, Workforce Management, CRM, Avaya, System Deployment, Global Strategy, Leadership, Management, Material Handling, Conveyors, Agricultural Machinery, Sales
Education
Harvard Business School 2006 — 2006
Executive Education, Achieving Breakthrough Services
Everest College-Colorado Springs 1986 — 1988
Associate of Science (AS), CIS
Genesys Telecommunications May 2012 - Present
Genesys Telecommunications September 2007 - May 2012
NCO Financial Systems April 2007 - August 2007
Mediu LLC July 2006 - April 2007
The Vanguard Group December 2001 - July 2006
The Vanguard Group December 2000 - December 2001
The Vanguard Group June 1996 - December 2000
The Vanguard Group January 1994 - June 1996
The Vanguard Group February 1992 - January 1994
Skills
Customer Relations, Team Building, Risk Mitigation, Escalation Management, Call Center, IVR, Genesys, Customer Satisfaction, PBX, Avaya, VoIP, Vendor Management, Workforce Management, Telecommunications, CTI, Integration, Telephony, Cisco, Business Analysis, ACD, Customer Experience, Visio, IP, Project Planning, Program Management, Unified Communications, TCP/IP, Software Project..., Contact Centre, Testing, MS Project, Team Leadership, SIP, Pre-sales, Disaster Recovery, Outsourcing, Solution Design, SaaS, Requirements Analysis, Troubleshooting, Cross-functional Team..., Team Management, Software Development, Process Improvement, People Management, Routing, Problem Solving, Customer Service, Contact Centers, CRM
Education
Shippensburg University of Pennsylvania 1987 — 1991
Bachelor of Science (B.S.)
West Interactive April 2014 - Present
JPMorgan Chase November 2012 - April 2014
Working Solutions November 2011 - September 2012
Frontier Communications April 2011 - January 2012
Aria Solutions Inc November 2010 - March 2011
Mediu LLC November 2008 - November 2010
JPMorgan Chase & Co May 2008 - October 2008
Duke Energy September 2006 - March 2008
Cingular Wireless October 2005 - August 2006
SBC Communications, Inc September 2003 - September 2005
Skills
IVR, Genesys, CTI, Unix, C++, Oracle HR, SIP, Call Center, VoIP, Avaya, Telecommunications, Telephony, Solution Architecture, Integration, Troubleshooting, Vendor Management, Architecture, Cisco Technologies, Microsoft SQL Server, ACD, Call Centers, Databases, Oracle
Education
Texas A&M University-Commerce 2013 — 2015
Master of Business Administration (M.B.A.), Marketing and Finance
The University of Texas at Arlington 1995 — 1997
Masters of Engineering, Mechanical Engineering
NED University of Engineering and Technology 1987 — 1993
Bachelor of Engineering, Mechanical Engineering
Mediu, LLC October 2013 - Present
The SmarTV Company, LLC May 2011 - September 2013
Mount Vernon Nazarene University September 2009 - June 2011
Skills
CSS, jQuery, JavaScript, Web Development, MySQL, AJAX, AngularJS, Linux, PHP, User Interface Design, Windows, Databases, Unix, Networking, Java, Visual Studio, REST, C++, HTML, C#
Education
Mount Vernon Nazarene University 2007 — 2011
BS, Computer Science
Pluto TV August 2015 - Present
Mathews Columbus April 2012 - Present
Huddlewoo July 2011 - June 2014
Providence Holdings June 2012 - December 2013
VIVID FRONT November 2009 - April 2012
Mathew Brian Agency July 2007 - October 2009
Mediu, LLC 2006 - 2007
Cleveland Clinic 2002 - 2006
Skills
Creative Direction, User Interface Design, Start-ups, Web Design, Graphic Design, Strategy, Marketing, Brand Development, Digital Strategy, Corporate Identity, Leadership, Brand Management, Management, Online Advertising, Email Marketing
Education
The Ohio State University - The Max M. Fisher College of Business 2004 — 2008
Solon High School
Mediu, LLC May 2015 - Present
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Social Media
Education
Ohio Wesleyan University 2013 — 2017
Accounting, Cumulative GPA: 3.48, Major GPA: 3.73
Mediu, LLC April 2015 - Present
Jellyfish PR August 2014 - August 2015
Advance Digital Systems February 2010 - March 2014
IBM February 2010 - February 2014
Skills
DB2, Business Analysis, IT Strategy, Requirements Analysis, Business Intelligence, Agile Methodologies, Software Development, SDLC, Software Project..., Requirements Gathering, Business Process, XML, Integration, SQL, Service Delivery, Cloud Computing, Business Process..., Agile Project Management, PMP, Web Services, Java Enterprise Edition, SOA, Websphere, Unix, Enterprise Architecture, Scrum, Databases, ITIL, SaaS, UNIX
Education
University of North Carolina at Charlotte 2008 — 2009
Bachelor of Arts (B.A.), Computer Science
Harper College 2006 — 2008
Architecture
Harper College 2004 — 2006
Assoicate of Arts, Liberal Arts and Sciences/Liberal Studies
Barrington High School 1998 — 2002
Mediu, LLC May 2015 - Present
West Corporation March 2013 - May 2015
West Corporation January 2008 - August 2013
West Interactive Corporation 2001 - 2008
Skills
Telecommunications, Call Centers, Vendor Management, IVR, Systems Engineering, Unix, Product Management, Program Management, Software Development, VoIP, Call Center, Cisco Technologies, Telephony, Data Center, Visio, Unified Communications, SDLC, CRM, Cloud Computing, Integration, IT Management, SIP, Disaster Recovery, Requirements Analysis, Process Improvement, Linux, Troubleshooting, Business Analysis, TCP/IP, Software Project..., CTI
Education
Creighton University 1995 — 2004
Master's Degree, Masters of Science in Electronic Commerce
University of North Texas 1995 — 2000
BA, Strategic Managment
Nuance Communications March 2015 - Present
Mediu, LLC March 2014 - March 2015
West Corporation June 2000 - March 2014
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, Analysis, User Interface Design, Project Management, Team Leadership, Troubleshooting, Visio, SQL, Customer Experience, CRM, VoIP, Telecommunications, Call Centers, Vendor Management, Business Analysis, IVR
Education
Creighton University
B.S. in Philosophy & J.D.
Dowling High School
Mediu, LLC June 2009 - Present
Mediu, LLC June 2009 - Present
Z Cucina Ristorante 2005 - October 2014
Trattoria Roma 2014 - 2014
Mediu, LLC 2009 - 2012
Skills
SaaS, Human Resources, Vendor Management, Management, Call Centers, Sales Operations, Professional Services, Workforce Management, CRM, Contact Centers, IVR, Customer Service, Genesys, ACD, Telephony, Telecommunications, Unified Communications, CTI, Call Center, Visio, Troubleshooting, VoIP
Education
The Ohio State University 2006 — 2010
BAS, Spanish and International Studies
Bishop Watterson High School 2002 — 2006
Online Business Systems July 2015 - Present
Performance Technology Partners January 2013 - July 2015
Infosys October 2011 - February 2013
Verizon Business June 2010 - October 2011
Litton Loan / Goldman Sachs February 2009 - June 2010
Genesys October 2007 - January 2009
Mediu, LLC 2007 - 2009
SPC September 2006 - September 2007
Verizon Business June 2000 - August 2006
Skills
Solution Architecture, Sales Engineering, Unified Communications, CTI, Avaya, IVR, VoIP, Pre-sales, SIP, Managed Services, Contact Centers, Cloud Computing, Professional Services, Genesys, Vendor Management, Integration, SaaS, ITIL, Solution Selling, IT Strategy, Outsourcing, Enterprise Software, PMP, Account Management, CRM, Service Delivery, IT Service Management, Cross-functional Team..., Business Process, Consulting, Project Management, Management Consulting, Call Centers, Telephony, Telecommunications, WAN, Management, Routing, Software Development, Leadership, Cisco Technologies, Data Center, Networking, Program Management
Education
The University of Texas at Austin - The Red McCombs School of Business 2005 — 2007
MBA
Texas A&M University
Management Information Systems
University of Houston
Queen's College
Mediu, LLC May 2015 - Present
Three Scale Online Interactive Maps November 2014 - May 2015
VolunteerHub November 2006 - November 2014
The Columbus Financial Group, Inc. March 2006 - November 2006
Professional Event Planners April 2005 - March 2006
Skills
Marketing, Training, Fundraising, Volunteer Management, Event Management, Sales, Event Planning, Nonprofits, Public Speaking, Brand Development, Social Networking, Strategic Planning, Social Media Marketing, Email Marketing, Leadership, Marketing Strategy, Team Building, Social Media, Strategy, Advertising, New Business Development, Online Advertising, Lead Generation, Direct Marketing, Leadership Development, Account Management, Online Marketing, Marketing Communications, Public Relations, Sales Management, Business Development, Budgets, Salesforce.com, Interactive Marketing, Web Mapping, Economic Development, Web Marketing Strategy
Education
The Ohio State University 2000 — 2004
Bachelor of Science and Business Administration, Marketing
Performance Technology Partners (eBay Inc.) February 2014 - Present
Philips Lifeline April 2013 - February 2014
Mediu, LLC August 2005 - February 2014
U.S. Cellular September 2012 - June 2013
UPMC Health Plan January 2012 - August 2012
Verizon Data Services August 2005 - December 2011
IBM Global Services April 2004 - August 2005
Volo Communications September 2003 - April 2004
Verizon Data Services August 2002 - September 2003
Netspeak January 2000 - August 2002
Education
University of Florida - Warrington College Of Business 2010 — 2012
Master of Business Administration (MBA)
Karnatak University 1996 — 1996
BE, Electronics
Karnatak University 1992 — 1996
The Commerce Group Insurance Company December 2008 - April 2009
Mediu, LLC March 2007 - August 2007
Sequent, Inc. May 2000 - August 2006
Express Personnel Service April 1990 - November 1999
Skills
Employee Relations, Onboarding, Human Resources, Policy, Management, CRM, Talent Acquisition, Recruiting, Employee Engagement, FMLA, Interviews, Technical Recruiting, HR Consulting, Personnel Management, Sourcing, HR Policies, Temporary Placement
Education
Columbus State 2000 — 2000
Human Resources
The Ohio State University 1969 — 1973
Bachelor of Science, Business & Fashion Merchandising
Mediu, LLC January 2013 - Present
Contact Center Services, Inc. July 2011 - Present
Arvato Digital Services March 2010 - May 2010
Union Bank August 2009 - April 2010
Farmers Insurance March 2009 - August 2009
21st Century / aigdirect.com November 2006 - February 2009
Great Western Bank 1980 - 1997
Skills
Workforce Management, Call Center, Business Analysis, Genesys, Vendor Management, SDLC, Visio, Project Management, Management, CRM, Process Improvement, MS Project, CTI, ACD, Avaya, Change Management, Integration, Telecommunications, Technical Support, IVR, Training, Call Centers, Contact Centers, Software Documentation, Customer Experience, Quality Assurance, Access, Professional Services, Business Intelligence, Requirements Gathering, Requirements Analysis, Business Process..., Avaya Technologies, Consulting, Program Management, Analysis, Leadership, Team Leadership, Customer Service
Education
Moorpark College 2009 — 2010
Behavior Science
Mediu, LLC April 2013 - Present
NextiraOne Italia January 2011 - April 2013
Teleclient System Integration November 2000 - December 2010
Teleclient System Integration July 2003 - February 2010
Teleclient Spa - FIAT Group October 2002 - June 2003
Teleclient Spa - FIAT Group April 2000 - October 2002
Skills
Genesys, Telecommunications, Integration, CTI, SIP, Project Management, Team Management, Unified Communications, Pre-sales, Requirements Analysis, Call Center, Contact Centers, System Deployment, Avaya, Management, Project Planning, Cisco Technologies, Telephony, Team Leadership, VoIP, IVR, Cloud Computing, Call Centers, ITIL
Education
Liceo Classico Luigi Valli 1982 — 1987
Politecnico di Torino
General Motors - OnStar October 2012 - Present
Mediu, LLC October 2011 - October 2012
Mphasis September 2006 - October 2011
EDS/OnStar 1998 - 2006
Skills
Avaya Communication..., Active Directory, Solution Architecture, Solaris, Requirements Analysis, ITIL, Genesys, SDLC, Call Center, Business Analysis, Call Routing, Workforce Management, Avaya, CTI, Servers, Disaster Recovery, System Deployment, Integration, SIP, Networking, Cisco Technologies, IVR, IT Operations, VoIP, Troubleshooting, Linux, IT Service Management, IT Strategy, Software Documentation, Project Management, Vendor Management, VMware, Pre-sales, Unix
Education
Lawrence Technological University 1990 — 1992
Mediu, LLC April 2014 - Present
Cognizant July 2012 - March 2014
Apex Systems February 2011 - July 2012
WellPoint Inc May 2005 - February 2010
Nuance Communications January 1999 - March 2005
BMT, Reckitt, United Water and Allied Signal January 1994 - January 1998
Interdiscipline Consultants January 1994 - January 1995
The Short Run Stamping Co. January 1988 - January 1994
Federal Express Corp January 1985 - January 1988
Skills
IVR, Microsoft SQL Server, Oracle, Visio, Requirements Analysis, Professional Services, Call Center, ClearCase, Business Analysis, Software Development, Business Process..., Quality Assurance, MS Project, Process Improvement, Project Management, Troubleshooting, Genesys, Telecommunications, Call Centers, Web Development, SOA, Software Project..., Business Intelligence, CRM, Team Leadership, Team Management, Testing, Business Requirements
Education
New Horizons 2010 — 2010
A+, Network+
Chubb Institue 1998 — 1998
Top Gun, Client / Server Programming
TRACK ON: 1994 — 1994
Certified Novell Admin, Certified Novell Admin
Union County College 1992 — 1992
C and Assembler Programming
New Jersey Institute of Technology 1983 — 1985
BSIE, Industrial Engineering
Rutgers University-New Brunswick 1979 — 1983
BA, Business Administration
Mediu, LLC September 2015 - Present
Gulfport Dive Center August 2015 - Present
Mediu February 2011 - September 2015
BitWare Technologies, LLC May 2005 - December 2011
TEKsystems October 2009 - February 2011
Credit Acceptance May 2007 - October 2009
EDS November 2000 - May 2007
US Army June 1996 - June 2000
Skills
Genesys, Networking, Linux, Avaya, VoIP, Asterisk, Routing, Telecommunications, Cisco Technologies, IVR, Network Administration, ITIL, CTI, Vendor Management, Call Center, Cisco Call Manager, Mac, Switches, Unix, Enterprise Software, Call Centers, Contact Centers, System Deployment, Disaster Recovery, Data Center, Visio, CRM, Network Architecture, System Administration, Network Design, Requirements Analysis, SIP, Agile Methodologies, Databases, Professional Services, Unified Communications, Business Intelligence, Routers, Telephony, Integration, Cloud Computing, Managed Services, Solution Architecture, Pre-sales, ACD, Strategy, Management, Leadership, Project Management, Process Improvement
Education
Baker College Business and Corporate Services 2002 — 2008
Bachelor of Business Administration (BBA), Business
University of Maryland College Park 1999 — 2000
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Mediu, LLC May 2015 - Present
Ohio Wesleyan University August 2013 - Present
Education
Ohio Wesleyan University 2012 — 2016
Saint Ignatius High School 2008 — 2012