Mercantile Adjustment Bureau, LLC
Industry: Company
DescriptionFounded: 1934 Subsidiary: Creditors Interchange Receivable Management, LLC
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Mercantile Adjustment Bureau, LLC Employees
National Air Cargo February 2013 - Present
National Air Cargo February 2011 - Present
Mercantile Adjustment Bureau, LLC August 2010 - February 2011
Skills
Airlines, Program Management, Operations Management, Aviation, Process Improvement, Security, Security Clearance, Project Planning, Military, Transportation, Project Management, Team Leadership, Supply Chain Management, Logistics, Change Management, Cisco Call Manager, Cisco VOIP, Cisco Routers, NetApp Filers, Citrix, Watchguard, Microsoft Exchange, Network Administration, Network Architecture, Network Engineering, Telephony, Server Architecture, Server Administration, Cisco VoIP
Education
ITT Technical Institute-Getzville 2009 — 2011
Flexasoft November 2013 - Present
Dragonbound Information Systems 2003 - Present
Feminine Touch Fabrics 2012 - 2013
Sutherland Global Services February 2009 - June 2011
Mercantile Adjustment Bureau, LLC 2005 - 2006
Skills
Cisco Technologies, Linux, Cloud Computing, Microsoft Office, Network Security, TCP/IP, Windows, Troubleshooting, Telecommunications, Windows Server, Data Center, Networking
Education
Danforth School by the Lake 1999 — 2003
Monroe Community College
Associate of Arts and Sciences (A.A.S.), Sociology
Mercantile Adjustment Bureau, LLC July 2012 - January 2015
Sutherland Global Services March 2011 - April 2012
Wolff SMC February 2010 - March 2011
Skills
Goal Oriented, Public Speaking, Microsoft Office, Call Center, Teamwork, Sales, Negotiation, Microsoft Word, Outlook, Microsoft Excel, Call Centers, Time Management
Education
Monroe Community College 2008 — 2013
still attending, Liberal Arts and Sciences/Liberal Studies
Everest Institute-Rochester 2005 — 2007
Associate of Arts and Sciences (AAS), Medical/Clinical Assistant
Xerox Corporation July 2015 - Present
M&T Bank December 2013 - July 2015
ERNST & YOUNG LLP July 2007 - December 2013
Nazareth College August 2003 - July 2007
Mercantile Adjustment Bureau, LLC December 1999 - May 2003
Skills
Auditing, Internal Audit, Staff Development, Process Improvement, Accounting, Financial Reporting, Analysis, Sarbanes-Oxley Act, Risk Management, Financial Analysis, Internal Controls, IT Audit, Information Technology, CISA, Microsoft Office, Sarbanes-Oxley, Budgets, Accounts Receivable, Finance, Business Process, Financial Accounting, Management, Project Planning, Information Security, Security, Leadership, Enterprise Risk..., Training, Recruiting, US GAAP, Managerial Finance, Access, Variance Analysis, Financial Statements, IFRS, Assurance, General Ledger, Business Process..., Cost Accounting, Payroll, ISO 27001, Financial Audits, Tax, Business Analysis, External Audit, ERP, SAP, SAS70, Risk Assessment, Governance
Education
ST. JOHN FISHER COLLEGE
Bachelor of Science, Accounting
Monroe Community College
Associate of Science, Business Administration
NEW HORIZONS COMPUTER LEARNING CENTER
Mercantile Adjustment Bureau, LLC June 2014 - February 2015
Mercantile Adjsutment Bureau, LLC January 2014 - May 2014
University at Buffalo August 2010 - May 2014
University at Buffalo, Alumni Arena August 2011 - December 2013
Internationa Personnel Group, LLC May 2013 - August 2013
Tonawanda Police Department May 2013 - June 2013
Skills
Microsoft Word, Microsoft Excel, PowerPoint, Access, English, Bulgarian, Spanish, Tennis, Mozilla, Internet Explorer, Google Chrome, Event Planning, Student Affairs
Education
State University of New York at Buffalo - School of Management 2010 — 2014
Bachelor of Business Administration (BBA), International Business, 3.6
Apple One Temporary Employment March 2015 - Present
Tara Pharmacy SE LLC November 2014 - February 2015
Mercantile Adjustment Bureau, LLC June 2014 - November 2014
NCO Financial Systems September 2004 - March 2014
Education
University at Buffalo 2001 — 2003
Bachelor of Arts (B.A.), Social Sciences
Sovran Self Storage February 2014 - Present
Mercantile Adjustment Bureau, LLC February 2013 - January 2014
National Fuel Gas February 2012 - February 2013
Catholic Health System September 2011 - January 2012
Skills
Employee Relations, Onboarding, Human Resources, Interviews, Recruiting, Labor Relations, Executive Search, Internet Recruiting, College Recruiting, Screening Resumes, Project Planning, Resume Writing, Team Building, Strategy, Organizational..., Talent Acquisition, Process Improvement, Sourcing, Training, Employee Engagement, Screening, HR Policies, Career Development, Talent Management, Hiring, Contract Recruitment, Leadership Development, Personnel Management, Time Management, Coaching, New Hire Orientations, Corporate Recruiting
Education
Buffalo State College 2009 — 2012
Bachelor of Science, Business Administration with Concentration in Management
Erie Community College
Associate Degree in Applied Science, Business Administration
Lewis Tree Service Inc. October 2014 - Present
MAXIMUS October 2014 - November 2014
Coopervision Inc June 2014 - August 2014
Seneca Park Zoo Society April 2002 - October 2013
AT&T 2011 - 2012
Southerland Global AT&T Representative 2011 - 2012
Mercantile Adjustment Bureau, LLC May 2011 - October 2011
Self Employed October 2008 - April 2011
Time Warner Cable April 2007 - September 2008
Adecco Group September 2000 - March 2007
Education
Roberts Wesleyan College
Master's degree - half completed, Management/Human Resources
St. John Fisher College
Bachelor of Science (BS), Human Resources Development
Open Door Mission, Inc December 2009 - Present
Bausch & Lomb February 2008 - November 2009
ViaHealth October 2006 - February 2008
Mercantile Adjustment Bureau, LLC June 2002 - September 2006
Foodlink November 2000 - April 2002
Public Accounting Experince November 1987 - July 2000
Skills
Accounting, Sarbanes-Oxley Act, Financial Reporting, Account Reconciliation, Budgets, General Ledger, Sarbanes-Oxley, PeopleSoft, Internal Controls, Fixed Assets, Finance, Auditing, Accruals, Financial Analysis, Internal Audit, Financial Statements, Nonprofits, Leadership, Revenue Recognition, Cost Accounting, Variance Analysis, US GAAP, GAAP, Hyperion Enterprise, Cash Flow, Cash Management, Accounts Receivable, Analysis, Cash Flow Forecasting, Payroll, Forecasting, Accounts Payable, CPA, Financial Accounting, QuickBooks, Cash, Tax Preparation, Tax Returns, Corporate Tax, Human Resources, HFM, Tax, Monthly Close, Consolidation, Financial Forecasting
Education
State University of New York College at Oswego 1980 — 1984
BS, Accounting/Economics
Graduate Programs Office May 2015 - Present
University at Buffalo August 2014 - May 2015
University at Buffalo August 2011 - May 2015
Mercantile Adjustment Bureau, LLC May 2014 - August 2014
Friends of Night People Inc. August 2013 - December 2013
University at Buffalo June 2012 - August 2013
Skills
Student Affairs, PowerPoint, Public Speaking, Research, Higher Education, Community Outreach, Customer Service, Fundraising, Event Planning, Social Media, Team Leadership
Education
State University of New York at Buffalo - School of Management 2015 — 2017
Master of Business Administration (M.B.A.)
State University of New York at Buffalo 2011 — 2015
Business Administration
Lifetime Benefit Solutions, Inc. August 2015 - Present
Lifetime Benefit Solutions, Inc. April 2014 - August 2015
Lifetime Benefit Solutions, Inc. February 2013 - April 2014
Lifetime Benefit Solutions, Inc. June 2012 - February 2013
Lifetime Benefit Solutions, Inc. October 2008 - June 2012
Firstsource Solutions Limited March 2007 - March 2008
Mercantile Adjustment Bureau, LLC May 1998 - January 2007
Skills
IT Management, AIX Administration, Computer Hardware, Computer Information..., Computer Network..., Crystal Reports, CSS, CUBS, Data Modeling, Database Administration, Database Design, Desktop Application..., Development Of Employees, Dreamweaver, Executive Reporting, Flash, HTML, IT Infrastructure..., Java, jBase, Microsoft Office, Microsoft SQL Server, Microsoft Server..., MySQL, Object Oriented Design, PostgreSQL, PowerPoint, Programming, Project Management, Relational Databases, Sports Coaching, Ice Hockey, SQL Server Management..., System Administration, Systems Analysis, Technical Presentations, Telecommunications..., Employee Training, VB.NET, VBA, VBScript, Vendor Management, Vendor Relationships, Vendor Contracts, Visual Studio, Subversion, Windows 7, Windows XP Pro, Windows software..., Windows Server
Education
Rochester Institute of Technology
Master of Science (MS), Information Technology, 3.85
American InterContinental University 2003 — 2004
Bachelor's degree, Information Technology
Monroe Community College/BOCES Workforce Development 2003 — 2004
Windows 2000 MCSE Training Program
Erie Community College 1996 — 1998
Computer Information Systems
State University of New York College at Buffalo 1994 — 1995
Anthropology
Mercantile Adjustment Bureau, LLC November 2013 - Present
Direct Brands, Inc. May 2008 - September 2013
Direct Brands, Inc. August 2006 - May 2008
Direct Brands, Inc. September 2000 - August 2006
Skills
Business Analysis, Process Improvement, Requirements Analysis, SAP, Project Management, Business Intelligence, Magento, FrontPage, Microsoft Excel, Microsoft Word, Access, PowerPoint, Kana, eGain, Business Correspondence, Avaya, Quality Assurance, Outlook, Business Transition, Technical Support, Technical Training, Employee Training, Training Manuals, Procedure Manuals, Web Editing, Workforce Management, Analysis
Education
Harrisburg Area Community College
Business/Commerce, General
Mercantile Adjustment Bureau, LLC January 2015 - Present
Sykes Enterprises December 2012 - September 2013
The Northstar Companies January 2007 - August 2010
Wal - Mart Stores January 2005 - January 2007
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, Teamwork, Financial Analysis, English, Research, Banking, Social Media, Windows, Team Leadership, Call Centers, Management, Customer Satisfaction, Customer Experience, Team Management, Leadership, Performance Management
Education
Hilbert College 2012 — 2014
Bachelor of Science (B.S.) Conflict Studies and Dispute Resolution, Peace Studies and Conflict Resolution
Erie Community College 2009 — 2011
Certificate, Crime Scene Investigation, 3.7
George C Wallace State Community College-Selma 2005 — 2006
Certificate, Nursing Assistant and Home Health Aide, 3.6
Mercantile Adjustment Bureau, LLC 2012 - 2013
Creditors Interchange May 2005 - October 2011
Skills
Windows Server, Call Centers, VMware, Vendor Management, Process Improvement, Network Administration, Network Security, Cisco Technologies, Access, Computer Hardware, Networking, Disaster Recovery
Education
Erie 1 BOCES 2002 — 2003
North Greece Fire District May 2015 - Present
Greece Special Police October 2002 - Present
American Coradius International, LLC (ACI) March 2014 - Present
Mercantile Adjustment Bureau, LLC September 2000 - March 2014
Columbia Ultimate March 1997 - September 2000
Columbia Ultimate Business Systems March 1997 - September 2000
Skills
Windows, Software Development, Analysis, Unix, Integration, Requirements Analysis, Microsoft Office, Program Management, Security, Information Technology, jBase, Business Analysis, Project Management, Disaster Recovery, Network Security, Process Improvement, AIX, Business Process..., Police Instructor, Computer Hardware, Police Instruction, IBM AIX, Product Management, Software Implementation, System Administration, Troubleshooting, Windows XP, Software Documentation, Enterprise Software, Team Leadership, Visio, Virtualization, Business Intelligence, TCP/IP, Databases, Management, HTML
Education
Monroe Community College
Police, General Topics Instructor, Criminal Justice/Safety Studies
Monroe Community College
NYS Peace Officer, Criminal Justice/Safety Studies
Precious Plate August 2015 - Present
Mercantile Adjustment Bureau, LLC February 2013 - August 2015
Best Buy August 2008 - June 2013
Mercantile Adjustment Bureau, LLC June 2012 - February 2013
Nickel City Frets September 2009 - April 2011
Macy's May 2010 - August 2010
Skills
Problem Solving, Customer Service, Solution Selling, Training Skills, Coaching, Acoustic Guitar, Singing, Technical Writing, Microsoft Office, Retail, Working With Children, HTML, Office Administration, Consumer Behavior, Human Capital Management
Education
State University of New York at Buffalo 2008 — 2012
Bachelor of Science in Business Administration, Human Resources Management
University at Buffalo
Master of Business Administration (MBA)
Mercantile Adjustment Bureau, LLC August 2015 - Present
Live Nation May 2015 - Present
American Campus Communities March 2015 - Present
LeRoy Community Pool June 2012 - August 2014
Skills
Microsoft Office, Management, Customer Service, Project Management, Microsoft Excel, Leadership, Strategic Planning, Public Speaking, Research, Microsoft Word, Facebook
Education
State University of New York at Buffalo 2013 — 2017
Business Administration with concentrations in Marketing and Human Resources, Sophomore
LeRoy Jr/Sr High School 2007 — 2013
High School Dipolma
Logistic Dynamics December 2013 - Present
Casa di Pizza December 2012 - December 2013
Smokey Bones Bar & Fire Grill April 2010 - March 2013
Mercantile Adjustment Bureau, LLC September 2009 - October 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Cash Posting, Mail Sorting, Customer Service, Highly responsible, Client Confidentiality, Cash Handling Experience, Team Leadership, Food Preparation, Consistency, High Pressure..., High Pressure Situations, Multi Tasking, Diversity, Fast-paced, Communication, Teamwork, Diligent, Secretarial Skills, Bartending, Waitressing, Enthusiastic..., Always Punctual, Logistics, Responsible, Operations Management, PowerPoint, Sales, Logistics Management, Accounts Payable, Team Building
Education
Southwestern High School Jamestown NY 2003 — 2007
Jamestown Community College
Greenwich Associates Assistant Track and Field CoachDaemen CollegeSeptember 2014 - May 2015
Best Fitness Fitness Club August 2014 - October 2014
Mercantile Adjustment Bureau, LLC May 2014 - July 2014
US Off Track July 2012 - January 2014
Firstsource Advantage April 2012 - June 2012
LIDS Sports Group November 2011 - January 2012
Bank of America August 2010 - January 2011
Bethel Church July 2010 - September 2010
JC PENNEY CO November 2009 - January 2010
UPS December 2008 - January 2009
Education
State University of New York College at Buffalo 2007 — 2010
None, Business Administration and Management, General
Cleveland Hill high school 2003 — 2007
Regents Diploma, General Studies
Mercantile Adjustment Bureau, LLC January 2015 - Present
WyzAnt Tutoring March 2013 - Present
American Eagle Outfitters November 2012 - May 2013
Skills
Teaching, Research, Editing, PowerPoint, Microsoft Word, Microsoft Office, Public Speaking, Social Media, Microsoft Excel, Writing, Data Analysis, Tutoring, English, Creative Writing
Education
Canisius College 2009 — 2013
Bachelor of Science (B.S.), Biology, General
Mercantile Adjustment Bureau, LLC November 2014 - Present
Mercantile Adjustment Bureau, LLC September 2011 - November 2014
NCO Financial Systems September 2008 - September 2011
JPMorgan Chase & Co. February 2006 - September 2008
Washington Mutual Bank July 2004 - February 2006
United States Marine Corps September 1993 - September 2003
Skills
Call Centers, Risk Management, Portfolio Management, Banking, Financial Services, Credit Cards, Credit, Customer Service, Executive Management, Leadership, Loans, Management, Operations Management, Process Improvement, Team Building, Team Leadership, Vendor Management
Education
Genesee Community College 2003 — 2005
Associate of Arts and Sciences (AAS), Digital Arts
Gerdau Long Steel North America August 2015 - Present
Calibri Designs LLC January 2012 - Present
Beauty in the Arts Hair and Fashion Show February 2015 - June 2015
Lasunshine Boutique February 2015 - May 2015
USAA June 2012 - February 2015
Mercantile Adjustment Bureau, LLC January 2010 - May 2012
Anna's Linens March 2008 - December 2009
Skills
Time Management, Outlook, Microsoft Word, Microsoft Excel, Customer Service, Microsoft Office, Research, Management, Marketing, Accounting, Analysis, PowerPoint, Social Networking, Retail, Data Entry, Leadership, Sewing, Design, Fashion Design, Fashion, Curating, Visual Merchandising, Visual Arts, Visual Design, Drawing, Figure Drawing, Sketching, Merchandising, Merchandise Planning, Event Planning, Event Management, Strategic Planning, Inventory Management, SAP, SAP Netweaver, SAP CRM, 10 Key, Bill of Lading, Rebar, Inventory Analysis, Inventory Control, Steel, Customer Support, Administrative..., Office Administration, AIC
Education
Saint Leo University 2014 — 2017
Master of Business Administration (M.B.A.)
The Institutes 2013 — 2014
Associates in Claims, Auto Claims
University of South Florida 2008 — 2012
Bachelors, Marketing
Johnson and Wales University 2007 — 2008
Fashion Merchandising
M&T Bank July 2015 - Present
First Niagara Bank April 2014 - July 2015
Primary Financial Services October 2013 - April 2014
First Niagara Bank March 2012 - October 2013
Firstsource Advantage, LLC August 2010 - March 2012
Mercantile Adjustment Bureau, LLC June 2003 - September 2010
RMA (Formerly Equifax Risk Management Services) 1996 - 2001
Skills
Call Center, Operations Management, Management, Customer Service, Team Building, Account Management, Leadership, Vendor Management, New Business Development, Quality Assurance, Customer Satisfaction, Analysis, Performance Management, Process Improvement, Change Management, Project Management, Call Centers
Education
Niagara University 1991 — 1995
Charlotte Avenue
Xerox January 2015 - Present
Mercantile Adjustment Bureau, LLC August 2012 - July 2014
Verizon Wireless May 2001 - October 2010
Skills
Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, Management, PowerPoint, Leadership, Project Management, Process Improvement, Financial Reporting
Education
State University of New York College at Brockport 2012 — 2017
Accounting and Finance
Monroe Community College 2011 — 2012
Associate of Arts and Sciences (A.A.S.), Accounting
Rapides Regional Medical Center May 2015 - Present
Louisiana College June 2014 - Present
HealthSouth February 2015 - July 2015
Mercantile Adjustment Bureau, LLC September 2013 - June 2014
Robert Half International November 2012 - April 2013
Aerotek May 2012 - November 2012
Macy's April 2010 - June 2012
Mercantile Adjustment Bureau, LLC January 2012 - April 2012
University at Buffalo September 2011 - April 2012
Vector Marketing May 2009 - August 2009
Skills
Recruiting, Customer Service, Onboarding, Microsoft Office, Microsoft Word, Outlook, Talent Acquisition, Applicant Tracking..., Temporary Placement, Sourcing, CPR Certified, Macromedia Contribute 3, Paychex, Screening, Meditech
Education
Louisiana College 2014 — 2015
Bachelor's degree, Registered Nursing/Registered Nurse
State University of New York at Buffalo 2009 — 2012
Bachelor of Science, Business Administration; Human Resources and Marketing Concentration
Ipreo September 2015 - Present
Ipreo September 2013 - September 2015
Zolio Inc March 2013 - June 2013
Mercantile Adjustment Bureau, LLC September 2012 - December 2012
University at Buffalo August 2012 - December 2012
Skills
Microsoft Excel, Access, Financial Analysis, Equities, Fixed Income, EDGAR filings, Mutual Funds, Securities, Data Analysis, HTML, PowerPoint, MS Excel Pivot Tables, Microsoft Office
Education
State University of New York at Buffalo 2010 — 2013
Bachelor of Science (BS), Finance, Economics
Rutgers, The State University of New Jersey-New Brunswick 2009 — 2010
Mid Atlantic Finance Company May 2014 - Present
Lifestyle Family Fitness June 2011 - August 2012
Mercantile Adjustment Bureau, LLC March 2009 - June 2011
Skills
Social Media, Teamwork, Customer Service, Windows, Microsoft Office, Negotiation, Customer Retention, Collections, Social Networking, Marketing, Contract Negotiation, Analysis, Time Management, Sales, Call Centers, Account Management, Customer Satisfaction, Outlook, Accounts Receivable, Data Entry, PowerPoint
Education
Pasco-Hernando Community College 2004 — 2006
Business Administration and Management, General
Synacor May 2015 - Present
Synacor April 2013 - April 2015
Smokin Joes November 2012 - April 2013
Mercantile Adjustment Bureau, LLC March 2011 - November 2012
Smokin Joes January 2010 - March 2011
Skills
Payroll Processing, Organizational..., HRIS, Payroll, Promotions, Teaching, Orientation, Microsoft Office, New Hire Orientations, Teamwork, Employee Benefits, Marketing
Education
Niagara University 2010 — 2012
MBA, Human Resources
State University of New York College at Geneseo 2005 — 2009
BA, Communication, English
Liazon November 2014 - Present
Citi February 2013 - November 2014
The Holland Willows September 2012 - January 2013
Mercantile Adjustment Bureau, LLC June 2010 - August 2012
Skills
Derivatives, Product Control, Financial Analysis, Financial Accounting, Microsoft Excel, Small Business
Education
State University of New York at Buffalo 2007 — 2012
Bachelor of Business Administration (BBA), Finance, General
National Air Cargo September 2010 - Present
Mercantile Adjustment Bureau, LLC September 2009 - September 2010
CSC January 2008 - September 2009
EDS July 2003 - January 2008
Delphi July 1999 - June 2003
Skills
ASP.NET
Education
Kettering University 1999 — 2003
BS, Computer Science
Mercantile Adjustment Bureau, LLC September 2014 - Present
Greystone Alliance LLC February 2009 - September 2014
Firstsource Advantage, LLC (formerly Account Solutions Group) October 1999 - October 2008
Remarketing Services of America, Inc. September 1996 - October 1999
Skills
Process Improvement, Risk Management, Six Sigma, Vendor Management, Call Centers, Leadership, Management, Call Center, Team Building, Executive Management, Analysis, Cash Management, Internal Audit, FDCPA, TCPA, FCRA, Operations Management
Education
Canisius College 1992 — 1996
Bachelor of Science, Business Management
Faber Homes August 2014 - Present
Allied Frozen Storage, Inc. March 2004 - August 2014
Mercantile Adjustment Bureau, LLC 1997 - November 2003
Arthur Andersen 1991 - 1997
Skills
General Ledger, Accounting, Accounts Receivable, Accounts Payable, Financial Reporting, Budget Management, Budget Oversight, Budget Preparation, Budget Analysis, Payroll, Payroll Processing, Auditing, Cost Accounting, Financial Accounting
Education
Roberts Wesleyan College 1986 — 1991
Bachelor of Science (BS), Accounting
Cardinal Mooney HS 1982 — 1986
Mercantile Adjustment Bureau, LLC August 2008 - Present
Lusk Drasites Tolisano & Smith, PA October 2006 - August 2008
Education
Ohio Northern University—Claude W. Pettit College of Law 1996 — 2004
JD, Law, BS Psychology and AS Criminal Law
Mercantile Adjustment Bureau, LLC October 2012 - Present
Creditors Interchange November 2001 - October 2012
TVGA June 1993 - October 2001
Skills
AIX, Windows Server, CentOS, Ethical Hacking, Physical Security, Network Security, Data Security, Wireless Networking, Penetration Testing, Vulnerability Scanning, Network Design, Security Audits, CEH, Networking, Disaster Recovery, Management, WAN, Firewalls, Information Technology, Cisco Technologies, Security, Team Building, Operations Management, Call Centers, Risk Management
Education
State University of New York College at Brockport 1989 — 1993
BS, Mathematics and Meteorology
EAHS
The Law Office of Kevin Shine July 2014 - Present
Fiserv October 2012 - July 2014
Mercantile Adjustment Bureau, LLC February 2012 - October 2012
Creditors Interchange Receivable Management, LLC. February 2007 - July 2011
Creditors Interchange, Inc. August 1997 - February 2007
Management Adjustment Bureau/NCO April 1995 - August 1997
Skills
Compliance, Negotiation, Analysis, Risk Management, Process Improvement, Operations Management, Strategic Planning, Credit, Call Centers, Vendor Management, Team Building, Management, Leadership, Banking, Training, Executive Management
Education
Baker College Center for Graduate Studies 2006 — 2010
Masters of Business Administration, Business Administration
State University of New York College at Buffalo 1985 — 1989
Bachelor of Arts, English
Mercantile Adjustment Bureau, LLC June 2011 - Present
Caine & Weiner February 2009 - June 2011
bronson & migliaccio 2007 - 2009
NCO Financial Systems May 1997 - January 2007
iQor 2006 - 2007
Equifax 1990 - 1997
GC Services 1980 - 1986
Skills
Microsoft Office, Process Improvement, Call Center, Customer Service, Credit, Call Centers, Team Building, Credit Cards, Risk Management, Management, Training, Analysis, Operations Management, Financial Services, Loans, Leadership, Accounts Receivable, Accounting, Team Leadership, Forecasting, Financial Analysis, Relationship Management, Microsoft Excel, Executive Management
Education
State University of New York College at Buffalo 1975 — 1977
ACCOUNTING
Advance2000 September 2014 - Present
Mercantile Adjustment Bureau, LLC November 2012 - May 2013
Creditors Interchange Receivable Management, LLC August 2006 - February 2011
Skills
Proposal Writing, Management, RFP, White Papers, RoboHelp, Online Help, Microsoft Office, Marketing, FrameMaker, Strategic Planning, Case Studies, Training, Microsoft Excel, SnagIt, Technical Communication, PowerPoint, Manuals, Microsoft Word, Marketing Copy, Research
Education
American University
Canisius High School
Fulton, Friedman & Gullace, LLP December 2009 - Present
Mann Bracken, LLP February 2005 - December 2009
Wolpoff & Abramson February 2005 - December 2009
Mercantile Adjustment Bureau, LLC July 2001 - November 2005
Binder and Binder, LLP November 1998 - January 2001
Barry Sternberg, Attorneys at Law June 1997 - November 1998
Skills
Management, Process Improvement, Legal Compliance, Attorney- NY, Client Relations, Performance Improvement, Internal Audit, Strategy Implementation, Organizational..., Operations Management, Employee Training, Staff Development, Policy Writing, Supervisory Skills, Licensing, Vendor Management, Notary Public- NY, Entrepreneurship, Collections, Collaborative Problem..., Organization Skills, Overcoming Challenges, Analysis, Team Motivation, Performance Motivation, Interviewing Skills
Education
State University of New York at Buffalo - Law School 1993 — 1996
Juris Doctor
SUNY Brockport 1990 — 1992
Bachelor of Science, Psychology
ConServe December 2014 - Present
West Corporation February 2014 - December 2014
ConServe March 2010 - April 2012
Windham Professionals January 2009 - March 2010
Mercantile Adjustment Bureau, LLC 2006 - 2009
Skills
Financial Analysis, Consumer Debt, Employee Training, Credit, Customer Service, Leadership Development, Negotiation, Skip Tracing, Call Centers, Microsoft Office, FACS, Mortgage Lending, Portfolio Management
Education
Pioneer Central School 2000 — 2004
Erie Community College
M&T Bank January 2012 - Present
M&T Bank 2012 - Present
Caine & Weiner June 2011 - December 2011
Mercantile Adjustment Bureau, LLC May 2005 - August 2010
Risk Management Alternatives September 1991 - April 2005
Equifax 1998 - 2003
Equifax 1998 - 2003
Equifax 1998 - 2003
Skills
Compliance, Policy, Troubleshooting, Microsoft Office, Process Improvement, Cost, Profitability, Automation, Accounts Receivable, Customer Relations, Analysis, Research, Call Center, Debt Collection, Recoveries, Skip Tracing, Customer Service, Team Building, Executive Management, P&L, Budgeting, Operations Management, Call Centers, CRM, Risk Management, Budgets, Forecasting, Income Statement, Management, Leadership, Profit, Training, Sales, Project Planning, Credit Cards
Education
Career Partners Inc 2011 — 2011
State University of New York College at Buffalo 1987 — 1989
BS, Criminal Justice
Livingston International Inc 2014 - Present
Mercantile Adjustment Bureau, LLC October 2013 - May 2014
The Notable Corporation February 2013 - October 2013
Katz Americas July 2011 - February 2013
Katz Americas September 2008 - July 2011
Tele Tech holdings 1998 - 2004
Skills
Inventory Management, Customer Service, Offset Printing, Social Media Marketing, Trade Shows, Marketing Strategy, Microsoft Office, Photoshop, Marketing, Advertising, Microsoft Excel, Graphic Design, Adobe Creative Suite, Microsoft Word, Sales, Teamwork
Education
Bryant and Stratton College
AOS, Business Administration/Computer Programming
Bryant and Stratton College
AOS, Microcomputer Systems Managemant
Xerox August 2012 - Present
Xerox Corporation March 1999 - August 2012
Oracle Corporation 1998 - 1999
CELT Specialty Partners 1995 - 1998
Mercantile Adjustment Bureau, LLC 1993 - 1995
Firth Rixson 1980 - 1993
Augsbury Corp 1981 - 1982
Skills
Process Improvement, Risk Management, Leadership, Financial Risk, Six Sigma, Account Management, Team Leadership, Change Management, Project Management, Marketing, Customer Service, Financial Analysis, Accounts Payable, Cross-functional Team..., Financial Reporting, Management, Strategic Planning, Business Analysis, Program Management, Business Process, Project Planning, Strategy, Training, Business Process..., Testing, Access, Disaster Recovery
Education
Saint John Fisher College 1996 — 2001
MBA
St. John Fisher College 1974 — 1978
BS, Accounting
Annesi Business Consulting, LLC January 2003 - Present
The Jolt Company Inc. January 1998 - December 2002
Mercantile Adjustment Bureau, LLC January 1996 - December 1997
Four Corners Abstract January 1994 - December 1996
Bell Engineering Corporation January 1993 - December 1994
KPMG Peat Marwick August 1990 - December 1992
Skills
Management Consulting, Strategic Planning, Turnaround Management, Accounting Outsourcing, Audit & Compliance, Technology Outsourcing, Executive Management, Budgets, Process Improvement, Leadership, Forecasting, Account Management
Education
Saint Bonaventure University 1992 — 1994
MBA, Accounting & Finance
Saint Bonaventure University 1986 — 1990
BBA, Accounting
Mercantile Adjustment Bureau, LLC March 2010 - June 2013
Bank of America February 2009 - December 2009
Walgreens July 2007 - May 2008
Skills
EXCELLLENT COMMUNICATION, Financial Management, ISSUES IDENTIFICATION, TEAM RELATIONSHIP..., RETAIL..., SERVICE DELIVERY...
Education
Florida Metropolitan University 2003 — 2005
MASTER OF BUSINESS ADMINISTRATION, HUMAN RESOURCE MANAGEMENT
University of South Florida 1997 — 2000
BACHELOR OF SCIENCE, MARKETING
Tri-County Family Medicine Program, Inc March 2007 - Present
Mercantile Adjustment Bureau, LLC May 2003 - March 2007
PT (Performance Technologies, Inc.) July 2000 - May 2003
Skills
Microsoft Excel, Human Resources, Payroll, Outlook, Employee Relations, Microsoft Word, Recruiting, Healthcare, Data Entry, Training
Education
University of Phoenix 2014 — 2017
Bachelor of Science (BS), Accounting
Genesee Community College 1997 — 1999
Associate of Science (A.S.), Accounting
Mercantile Adjustment Bureau, LLC October 1996 - Present
Skills
Microsoft Office
Education
Southern New Hampshire University 1980 — 1981
Mercantile Adjustment Bureau, LLC April 2013 - Present
Skills
HAZWOPER, OSHA 40 Hour, Excavator Operator /..., Lull Operator, Locomotive, FDCPA, Microsoft Excel, Microsoft Word, Public Speaking, Team Leadership, Risk Management, Team Building, Accounting, Customer Service, Telecommunications, Budgets, Credit, Training
Education
Nassau Community College 1994 — 1995
Business/Commerce, General
kellenberg memorial
Mercantile Adjustment Bureau, LLC September 2013 - June 2015
GEICO October 2007 - August 2009
Truck-Lite Co., Inc. June 2000 - September 2007
Skills
Customer Service, Insurance, Call Centers, Umbrella Insurance, Outlook
Education
Erie Community College 2007 — 2010
Business Administration and Management, General