Mercer HR Services
Industry: Company
DescriptionMercer is the world's largest human resources consulting firm. Headquartered in New York City, Mercer has more than 21,200 employees, is based in more than 40 countries, and operates internationally in more than 130 countries. Headquarters: New York City, NY CEO: Julio Portalatin (Feb 1, 2012–) Parent organization: Marsh & McLennan Companies Revenue: 4.3 billion USD (2016) Number of employees: ~21,200 (2016) Subsidiaries: Sirota Consulting LLC,
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Mercer HR Services Employees
First Entertainment Credit Union May 2014 - Present
Direct Energy February 2012 - August 2013
Bank of New York Mellon September 2010 - February 2012
Texas Workforce Commission July 2009 - August 2010
Veristic Technologies July 2006 - October 2007
Mercer HR Services April 2005 - July 2006
Time Warner Cable 2001 - 2005
Skills
Financial Analysis, Analysis, Financial Modeling, Process Improvement, Business Analysis, PeopleSoft, Data Analysis, Finance, Risk Management, Access, Strategic Planning, Project Management, Microsoft Excel, Accounting, Budgets, Business Process..., Forecasting, Change Management, Microsoft Office, Performance Management, Management, Financial Reporting, Corporate Finance, Project Planning, Team Leadership, Training, Business Planning, Strategic Financial..., Business Intelligence, Cross-functional Team..., Strategy, Time Management, Business Development, Leadership, SAP, Commodity Markets, Valuation
Education
Tulane University - A.B. Freeman School of Business 2009 — 2010
Masters
The University of Texas at Austin
BA
Atascocita Montessori September 2013 - Present
Empyrean Benefit Solutions January 2013 - July 2013
Primrose School at Fall Creek July 2007 - November 2012
Mercer HR Services July 2004 - April 2005
Friedkin Companies, Inc. September 2002 - December 2003
Synhrgy HR Technologies January 1999 - September 2002
Aon Hewitt March 1995 - December 1999
Skills
Early Childhood..., Business Analysis, Classroom, Staff Development, Process Improvement, Project Management, Benefits Administration, Employee Relations, Recruiting, Performance Management, Talent Management, Training, Human Resources, Leadership Development
Education
Texas Tech University 1989 — 1992
Bachelor of Arts (BA), Human Development, Family Studies, and Related Services, 3
Odessa College 1987 — 1989
General Studies, 3
Mercer HR Services December 2009 - Present
Mercer April 2008 - September 2009
Skills
Benefits Administration, Employee Benefits, HRIS, Performance Management, System Administration, Defined Benefit, Onboarding, Process Improvement, Training, Insurance, COBRA, Deferred Compensation, 401k, Change Management, HR Consulting, Human Resources, Leadership, Outsourcing, Vendor Management
Education
University of Houston 1999 — 2002
Bachelor of Arts, Public Relations
HealthMarkets, Inc. March 2014 - Present
State Farm Insurance November 2012 - March 2014
Avon Township April 2009 - April 2013
Mercer HR Services January 2003 - September 2012
Avon Township Democrats 2007 - April 2012
Claremont Rehab & Living Centre November 2001 - July 2002
Wauconda HealthCare & Rehab Centre January 2000 - January 2001
Wauconda HealthCare & Rehab Centre January 2000 - January 2001
Greenwood Care, Inc January 1995 - January 2000
PRSC January 1995 - January 2000
Skills
Social Services, Clinical Psychology, Case Managment, Mental Health, Non-profits, Community Outreach, Psychology, Public Speaking, Leadership Development, Program Development, Crisis Intervention, Behavioral Health, Group Therapy, Coaching, Career Counseling, Healthcare, Benefits Administration, Community Development, Employee Benefits, Health Insurance, Long-term Care, Policy, Social Networking, Treatment, Case Management, Insurance, Therapists, Hospitals, Organizational..., Grant Writing, Leadership, Research, Staff Development, Supervisory Skills, Workshop Facilitation, Training, Nonprofits, Program Evaluation, Home Care, Event Planning, Resume Writing, Conflict Resolution, Volunteer Management, Personal Development, SPSS
Education
Roosevelt University 1997 — 2005
Master of Arts Degree, Clinical Psychology
University of Illinois at 1991 — 1995
Bachelor, Social Work
University of Cincinnati 1990 — 1991
psychology
Evanston Township High School (ETHS) 1986 — 1990
Diploma
Girl Scouts of Greater Los Angeles February 2015 - Present
Soroptimist International of Manhattan Beach 2008 - Present
Block Consulting Actuaries, Inc. September 2008 - February 2015
Soroptimist International of Manhattan Beach July 2010 - June 2012
Soroptimist International of Manhattan Beach 2008 - 2012
e-Dialog May 2007 - August 2008
Mercer HR Services November 2006 - May 2007
Skills
Word, PowerPoint, Excel, Drupal, microsoft publisher, Outlook, MailChimp, Social Media, Microsoft Excel, Microsoft Word, CRM, Social Media Marketing, Email Marketing, Management, Microsoft Publisher, Human Resources, Dreamweaver, Facebook, Database Marketing, Online Marketing, Marketing Communications, Account Management, Event Planning, Volunteer Recruiting, Training, Fundraising, Relationship Management, Strategic Planning, Strategic Communications
Education
Union College 2002 — 2006
Bachelor of Arts, Spanish and Latin American Studies (double major)
Test America Incorporated September 2014 - Present
Insperity November 2012 - September 2014
Mercer HR Services September 2011 - October 2012
Mercer HR Services April 2008 - August 2011
Skills
Employee Benefits, Employee Relations, HR Policies, HRIS, FMLA, PeopleSoft, Benefits Administration, Payroll, Microsoft Excel, Microsoft Word, Oracle SQL, PowerPoint, Databases, Data Analysis, Customer Service, Human Resources, Management, Process Improvement
Education
Texas A&M University 2003 — 2007
B.B.A., Management, Psychology, 3.5
CFISD September 2015 - Present
Cy-Fair ISD November 2010 - Present
WWPF Ministries, Inc. January 2008 - November 2010
Mercer HR Services January 2001 - January 2008
AmCare Health Plans June 1998 - October 2001
Skills
Public Speaking, Teaching, Microsoft Office, Customer Service, Staff Development, Higher Education, Curriculum Development, Event Planning, Microsoft Word, Leadership Development, Microsoft Excel, Coaching, Community Outreach, Nonprofits, PowerPoint, Leadership, Career Counseling, Training, Program Development, Fundraising, Research, Recruiting, Time Management, Event Management, Human Resources, Employee Relations, Organizational..., Psychology, Psychotherapy, Project Management, Mental Health, Career Development, Tutoring, Critical Thinking, Counseling Psychology
Education
Liberty University 2013 — 2015
Master of Arts (M.A.), Human Services Counseling, 3.85
College of Biblical Studies-Houston 2007 — 2011
Bachelor of Science (B.S.), Counseling
Mercer June 2007 - Present
Mercer HR Services June 2005 - June 2007
Putnam Investments October 2001 - March 2005
Putnam Investments 1998 - 2001
Vantage Deluxe World Travel March 1996 - June 1998
Citizens Bank April 1992 - March 1996
Skills
Employee Benefits, Employee Engagement, Employee Relations, Change Management, Benefits Administration, Project Management, Human Resources, Financial Services, Customer Service, 401k, Process Improvement, Retirement, Vendor Management, Management
Education
University of Phoenix 2003 — 2006
Bachelor of Science in Business Marketing
Quincy College 1994 — 1995
Associates Degree in Travel Management
SimplyConnect Consulting, LLC June 2011 - Present
Jackie Powell Photography June 2011 - Present
Rockfish Interactive October 2010 - June 2011
Susan G. Komen for the Cure August 2009 - October 2010
JCPenney November 2006 - August 2009
Mercer Human Resource Consulting October 2005 - November 2006
Mercer HR Services March 2002 - October 2005
Rapp Collins Worldwide July 2001 - March 2002
USWeb/marchFIRST January 1999 - July 2001
Ensemble Studios March 1997 - January 1999
Skills
Email Marketing, Integrated Marketing, Social Media Marketing, Copywriting, Brand Development, Marketing Communications, Creative Direction, Advertising, Direct Marketing, Strategy, Media Relations, E-commerce, Internal Communications, Public Relations, Marketing Strategy, Product Marketing, Newsletters
Education
The University of Texas at Austin 1984 — 1990
BA, Journalism
Stay at Home Mom of 3 May 2014 - Present
Anderson Merchandisers July 2013 - May 2014
Ansira April 2013 - July 2013
MB2 Dental Solutions July 2012 - August 2012
MB2 Dental Solutions February 2012 - June 2012
MB2 Dental Solutions November 2011 - February 2012
Neiman Marcus September 2009 - February 2011
Credit Solutions January 2009 - September 2009
University of Oklahoma August 2004 - December 2007
Mercer HR Services May 2007 - August 2007
Skills
Training, Onboarding, Deferred Compensation, Recruiting, Personnel Management, Benefits Administration, Employee Relations, HRIS, Talent Acquisition, Talent Management, Human Resources, Performance Management, Management, Applicant Tracking..., New Hire Orientations, HR Policies, FMLA, Employee Engagement, Interviews, Employee Benefits, Leadership Development, Coaching, Workforce Planning, Organizational..., Succession Planning, Conflict Resolution, HR Consulting, Hiring, Employee Training, Employment Law, Temporary Placement, Screening, Policy, Taleo
Education
University of Oklahoma - Price College of Business 2004 — 2007
B.B.A., Human Resources Management
Trinity Christian Academy
Satuit Technologies September 2012 - Present
Avanade June 2012 - September 2012
Eliassen Group September 2009 - June 2012
Sterling Collision Centers October 2006 - September 2009
Mercer HR Services 2000 - 2006
Skills
C#, Microsoft SQL Server, ASP.NET, VB.NET, SSRS, DotNetNuke, IIS, Visual Basic 5.0/6.0, VBA, HTML, CSS, JavaScript, COBOL, JCL, DB2, Visio, Access, jQuery, .NET, Agile Methodologies, Requirements Analysis, Software Development, Scrum, SQL, SDLC
Education
Boston College 1991 — 1995
B.S., Physics
Healthcare Financial, Inc. October 2011 - Present
MERCER HR SERVICES July 2007 - December 2010
Skills
Processors of 5 Lines..., Payroll, Policy, Benefits Administration, Deferred Compensation, Employee Benefits, HRIS, Hiring, Human Resources, Management, Onboarding, College Recruiting, Customer Service, Microsoft Office, Microsoft Excel, Employee Relations, Recruiting, Training
Education
Salem State College 2001 — 2005
BACHELORS, COMMUNICATIONS
The Eight Estates August 2008 - Present
Enbridge Energy May 2010 - September 2010
Mercer HR Services January 2006 - July 2008
University of Texas Medical School July 2000 - January 2004
Education
University of Phoenix 2008 — 2012
Human Resources Management and Services
University of California, Berkeley 1991 — 1994
Banking, Corporate, Finance, and Securities Law
University of Louisiana at Monroe 1980 — 1983
Computer Science
RPC, Inc. November 2014 - Present
Robbins and Myers Energy/ National Oilwell Varco January 2012 - August 2015
Stewart Lender Services (Stewart Title) January 2010 - January 2012
Empyrean Benefit Solutions August 2009 - December 2009
Mercer HR Services July 2007 - July 2009
Knowledge Base Marketing February 2006 - July 2007
Skills
Oracle SQL, C#, VB.NET, LINQ, ASP.NET, Visual Studio, HIPAA, SQL Server 2000-2008, javascript, dotnetnuke, iis, Business Analysis, DevExpress, Crystal Reports, SQL, XML, .NET, T-SQL, Databases, HTML, Testing, ADO.NET, WPF, Analysis, Software Development, Stored Procedures, ASP.NET AJAX, Database Design, Web Services, AJAX, WinForms, Microsoft SQL Server, SDLC, Web Applications, Software Design, Systems Analysis, Entity Framework, SSRS, Oracle, Access, IIS
Education
Prairie View A&M University 2001 — 2005
Bachelor of Business Administration, MIS
OneSource Virtual January 2014 - Present
Radius Global Growth Experts (Formerly High Street Partners) February 2013 - January 2014
Aon Hewitt November 2010 - May 2012
CloudPay October 2009 - October 2010
Kenexa, an IBM Company (Formerly Salary.com) January 2009 - October 2009
Emportal, Inc. (Acquired By SilkRoad Technology in 2009) March 2007 - December 2008
Employease November 2005 - December 2006
Mercer HR Services 2002 - 2005
ADP Employer Services National Accounts 2000 - 2003
Skills
Human Capital Management, SaaS, Enterprise Software, Channel Management, Sales Management, Management Consulting, Direct Sales, International Sales, HRIS, Outsourcing, Solution Selling, HRO, Global Sales, Personnel Management, Channel Partners, Professional Services, Strategy, Business Development, Contract Negotiation, Human Resources, Performance Management, Management, Process Improvement, Leadership, Marketing, Employee Benefits, Executive Management, Sales Process, Product Management, Consulting, Sales, Team Building, Integration, Salesforce.com, CRM, Strategic Partnerships, Marketing Strategy, Lead Generation, BPO, Account Management, Selling, International Business, Vendor Management
Education
University of Iowa 1990 — 1992
Bachelors of Arts
Illinois Wesleyan University 1987 — 1989
Riverside-Brookfield 1983 — 1987
General Studies
H&R Block January 2009 - Present
Mercer HR Services March 2001 - Present
Mercer November 1996 - Present
Putnam Investments November 1998 - March 2001
Putnam Investments April 1996 - November 1998
Skills
Employee Benefits, Benefits Administration, Defined Benefit, HRIS, Performance Management, Human Resources, HR Consulting, PeopleSoft, Pension Administration, Talent Management, Pensions, Deferred Compensation, Employee Engagement, 401k, Client Services, COBRA, Employee Relations, Onboarding, Data Analysis, Recruiting
Education
Community College of Rhode Island 1992 — 1993
Mount Saint Charles Academy 1989 — 1992
Diploma
Thermo Fisher Scientific January 2013 - Present
HealthView Services, Inc. December 2010 - December 2012
NaviNet August 2010 - December 2010
Sophos April 2006 - December 2010
Mercer Human Resource Consulting May 2007 - February 2009
Mercer HR Services 2007 - 2009
Progress Software October 2004 - April 2006
DST Systems 1993 - 2002
Nellie Mae 1999 - 2001
DST Output 1993 - 1999
Skills
C#, XML, Microsoft SQL Server, HTML, JavaScript, .NET, Web Services, Visual Basic, Integration, Requirements Analysis, Software Project..., SDLC, SQL, Databases, jQuery, ASP.NET, Business Analysis, Software Development
Education
Providence College 1983 — 1988
BA, Mathematics
John Hancock Financial Services December 2014 - Present
New York Life Investment August 2008 - Present
Mercer HR Services May 2005 - August 2008
Skills
Customer Service, Project Management, 401k, Creative Solutions, Organization, Office Administration, Office Initiatives, Microsoft Excel, Microsoft Word, Lotus Notes, Outlook, Diversity, Teaching, Marketing, Time Management, Training, Payroll, Benefits Administration, Employee Benefits, Fundraising, Retirement, Sales, Mutual Funds, Defined Benefit, Management, Budgets, Defined Contribution, Retirement Planning, Financial Services, Investments, Recruiting
Education
Roger Williams University 1997 — 2001
Bachelor of Arts (B.A.), Psychology
EnterpriseDB Corporation August 2014 - Present
Basho Technologies, Inc June 2011 - June 2014
Mercer HR Services February 2008 - January 2011
Nokia Inc. June 2005 - November 2007
GTECH Corporation 2001 - 2005
S.W.I.F.T. sc 1999 - 2001
PricewaterhouseCoopers 1995 - 1999
EDS 1990 - 1995
Skills
Government Procurement, M&A due diligence, Compliance, Due Diligence, Contract Negotiation, Intellectual Property, Outsourcing, Leadership, Employment Law, Litigation, Management, Mergers, Mergers & Acquisitions, Risk Management, Privacy Law, Corporate Law, Start-ups, Strategy, Cloud Computing, Human Resources, Training, Governance, Professional Services, Corporate Governance, Integration, Negotiation, Program Management, Licensing, Procurement, Sourcing, Patents, Policy, Government, Enterprise Software, Vendor Management, Process Improvement, Proposal Writing, Commercial Litigation, Joint Ventures
Education
The Catholic University of America, Columbus School of Law 1984 — 1987
J.D., Law
Providence College
Bachelor of Arts, Political Science
Ceridian October 2013 - Present
High Street Partners March 2013 - October 2013
Oracle August 2011 - March 2013
Mercer- Outsourcing November 2007 - August 2011
Mercer HR Services May 2007 - November 2007
Suffolk University May 2007 - August 2007
New Oriental School, Beijing June 2005 - August 2005
Skills
Consultative Selling, Change Management, Wellness Initiatives, Cafeteria Plans, Web Based Systems, Employee Benefits, HR Transformation, HRIS, Relational Databases, Employee & Manager..., Business Analytics, Payroll, PeopleSoft, Oracle E-Business Suite, JD Edwards, Oracle Fusion HCM, Succession Planning, Personnel Management, Human Resources, Selling, Benefits Administration, SaaS, Management, Business Development
Education
Suffolk University - Sawyer Business School 2003 — 2007
BSBA, International Business, Information Systems & Operations Management
Archbishop Williams High School
Nanigans August 2015 - Present
ESPN, Inc./The Walt Disney Company September 2010 - August 2015
New England Sports Network August 2007 - September 2010
Mercer HR Services January 2007 - August 2007
Beacon Hill Staffing Group September 2004 - August 2007
Willmott & Associates September 2003 - September 2004
Berkshire Staffing Group January 2001 - January 2002
IntelliMark January 2000 - January 2001
New Boston Systems (now Sapphire) January 1998 - January 2000
Skills
Interviewing, Full-cycle Recruiting, Applicant Tracking..., Talent Acquisition, Interviews, Recruiting, Sourcing, Human Resources, SDLC, Onboarding, Temporary Staffing, Leadership, Temporary Placement, Benefits Negotiation, Internet Recruiting, CRM, Talent Management, Executive Search, College Recruiting, Management, Digital Media, Strategy
Education
University of Massachusetts Boston 1993 — 1997
BA, English
Duxbury High
Towers Watson July 2012 - Present
Mercer 2005 - June 2012
Mercer HR Services 2004 - 2005
Mercer Investment Consulting 2003 - 2004
Northern Trust Global Investments 2001 - 2003
Putnam Investments 1990 - 2001
Metropolitan Life 1984 - 1990
Skills
Executive Management, Institutional, Asset Management, Investment Strategies, Fund Of Funds, Defined Benefit, 401k, Equities, Fixed Income, Pensions, ALM, Emerging Markets, Alternative Investments, Private Equity, Real Estate, Hedge Funds, Mutual Funds, Asset Allocation, Investments, Business Strategy, Strategic Planning, New Business Development, Market Penetration, Competitive Analysis, Marketing Strategy, Sales Management, Investment Advisory, Fortune 1000, Hedging, Change Management, Asset, Retirement, Financial Markets, Client Service, Capital Markets, Institutional Investors, Client Retention, Series 7, Series 63, Business Development, Client Services
Education
Keller Graduate School of Management, Chicago, IL 1986 — 1990
MBA, Finance
Calvin College 1977 — 1981
BA, Business/Economics
Mercer HR Services January 2007 - December 2011
Mercer HR Services/Putnam Investments October 2001 - January 2007
John Hancock Signature Services September 2000 - July 2001
Finnegan, Underwood November 1999 - September 2000
Superior Court of Massachusetts June 1998 - August 1998
Massachusetts Appellate Tax Board January 1998 - May 1998
Skills
Mergers, Negotiation, Plan Design, Mutual Funds, Contract Negotiation, Product Development, ERISA, Customer Relations, Compliance, Customer Service, Administration, Litigation, 401k, Employee Benefits, Risk Management, Excel, Investments, Corporate Governance, Asset Management, Due Diligence, RFP, Retirement Planning, Strategic Planning, Public Speaking, Financial Analysis, Business Planning, Relationship Management, Defined Benefit, Defined Contribution, Retirement, Mergers & Acquisitions, CRM, Analysis, Management, Financial Services, Retirement Plan..., Pensions, Qualified Retirement..., Microsoft Excel
Education
New England Law Boston 1996 — 1999
J.D., Law
James Madison University 1992 — 1994
BA, History
Toyoto Financial Svc May 2015 - Present
ISS Facility Services January 2015 - May 2015
BCFS September 2013 - August 2014
BCFS Health & Human Services July 2013 - September 2013
BCFS Health & Human Services January 2013 - July 2013
BCFS Health & Human Services May 2012 - January 2013
ISS Facility Services October 2009 - January 2011
Accenture October 2007 - September 2009
Accenture May 2007 - October 2007
Mercer HR Services September 2006 - May 2007
Skills
Human Resources, Payroll, Employee Benefits, Training, Employee Relations, Leadership, ADP Payroll, College Recruiting, Onboarding, Personnel Management, Talent Acquisition, Customer Service, Benefits Administration, New Hire Orientations, HRIS, Performance Management, Applicant Tracking..., Microsoft Excel, Employee Training, Deferred Compensation, HR Policies, Workers Compensation, FMLA, Policy, Hiring, Workforce Planning, COBRA, Team Building, Background Checks, Time Management, Leadership Development, Account Reconciliation, PeopleSoft, Microsoft Word, PowerPoint, Microsoft Office, Organizational..., Employee Engagement, Labor Relations, MIS, SAP, Employment Law, Screening Resumes, Outsourcing, Union, HR Management, Strategic HR, HR Project Management, SAP HR, Strategic Human...
Education
University of Phoenix 2005 — 2007
MBA, Human Resource Management
The University of Texas at San Antonio 1997 — 2004
Bachelor of Arts, Psychology
James Madison High School 1993 — 1997
High School, General Studies
CVS Health March 2015 - Present
CVS Health April 2013 - March 2015
Veritude for Fidelity December 2011 - April 2013
InQuest Technologies February 2010 - December 2011
Fidelity Investments July 2006 - January 2010
AVID Technical Resources January 2009 - September 2009
Mercer HR Services June 2005 - July 2006
Skills
Instructional Design, E-Learning, Adobe Creative Suite, Training Delivery, ADDIE, Lectora, Captivate, Needs Analysis, Instructor-led Training, HTML, Blended Learning, Brainshark, Learning Management, Leadership Development, Marketing, Performance Consulting, SnagIt, Camtasia, E-commerce, Learning Management..., SharePoint, Adult Education, Technical Training
Education
University of Massachusetts Boston 2000 — 2002
Master of Education (M.Ed.), Instructional Design
Keene State College 1988 — 1992
BS, Management
Strother Consulting 2007 - Present
Mercer HR Services 2004 - 2007
Towers Perrin 2002 - 2003
Synhrgy HR Technologies 1999 - 2002
Hewitt Associates 1997 - 1999
Skills
Budgets, Salesforce.com, Employee Benefits, Healthcare, Workforce Planning
Education
The University of Texas at Austin 1985 — 1990
ASPPA Benefits Council of New England January 2013 - Present
DST Retirement Solutions April 2006 - Present
DST Retirement Solutions March 2009 - January 2011
Boston Financial Data Services April 2006 - March 2009
Mercer HR Services January 2005 - April 2006
Putnam Investments December 1994 - December 2004
Skills
401k, Mutual Funds, Retirement, Financial Services, ERISA, Defined Contribution, Investments, Employee Benefits, Securities, Process Improvement, Relationship Management, Vendor Management, Risk Management, Business Analysis, Insurance, Retirement Plan..., Business Process..., Pensions, Mergers & Acquisitions, Defined Benefit, Asset Management, Business Planning, Retirement Planning, SDLC, Visio
Education
Lesley University 1997 — 1999
BS, Business Management
Bentley University 1995 — 1997
none, Pension and Employee Benefits
Bryant University 1989 — 1991
none, Marketing
Dean College 1987 — 1989
Associates, Business Management
Shields Health Care Group April 2010 - Present
Kelley Habib John Brand & Beyond June 2006 - April 2010
Mercer HR Services April 2005 - June 2006
Cerulli Associates June 2004 - April 2005
Skills
Integrated Marketing, Advertising, Social Media, Strategic Planning, Marketing Strategy, Marketing Communications, Email Marketing, Event Planning, Market Research, Healthcare, Marketing, Direct Mail, Project Management, Public Relations, Copywriting, Digital Marketing, Social Media Marketing, Corporate Communications, Sales, Internal Communications, Leadership, Strategic Communications
Education
Merrimack College 1998 — 2002
Bachelor of Arts (BA), Communications & English
MicroGroup January 2012 - Present
Medical Sales Management January 2008 - July 2009
Reebok International LTD January 2007 - December 2007
Staples Corporation May 2006 - February 2007
Mercer HR Services January 2000 - June 2006
Thermo Fisher Scientific August 2005 - May 2006
Skills
Payroll, ADP Payroll, Human Resources, New Hire Orientations, HR Policies, Policy, Training, System Administration, Interviews, Invoicing, Temporary Placement, HRIS, Benefits Administration, Employee Benefits, Open Enrollment, Background Checks, Time Management, Customer Service, Outlook, COBRA, Auditing, Microsoft Word, Microsoft Excel, Microsoft Office, PeopleSoft, Management, Onboarding, Administration, Applicant Tracking..., Recruiting, College Recruiting, Screening Resumes, Employee Relations, Account Management, Process Improvement, FMLA, Performance Management
Education
University of Massachusetts Boston 1996 — 1997
Certificate, Medical Secretary
Benchmark Senior Living September 2014 - Present
Springfield Technical Community College June 2012 - September 2014
Mercer HR Services 2011 - 2012
PNC Financial Services Group 1998 - 2010
ESP Lock Products, Inc. 1989 - 1998
Skills
Benefits Administration, Payroll Administration, Employee Relations, Mergers & Acquisitions, OHSA & Regulatory..., Staff Training &..., Compensation, Policy Development &..., Process Redesign &..., Workforce Planning &..., Deferred Compensation, Temporary Placement, HRIS, Mergers, Workforce Planning, Payroll, Employee Benefits, Process Improvement, Human Resources, Talent Management, Onboarding, Recruiting, Applicant Tracking..., Personnel Management, Performance Management, Management, Talent Acquisition, Organizational..., Succession Planning, New Hire Orientations, Employee Engagement, PeopleSoft, Career Development, College Recruiting
Education
Fitchburg State College
Bachelor, Labor/Management Relations
Amica Mutual Insurance June 2015 - Present
Boston Financial Data Services August 2013 - Present
Boston Financial Data Services 2013 - 2014
Mercer HR Services 2011 - 2013
Skills
Employee Benefits, Retirement, 401k, Defined Benefit, Pensions, Microsoft Excel, Defined Contribution, Business Analysis, Retirement Planning, Process Improvement, Customer Service, Microsoft Office, Call Centers, Executive Pay, Financial Services, Pension Funds, Benefits Administration, ERISA, Retirement Plan..., PowerPoint, Pension Administration, Investments, Mutual Funds, Problem Solving, Human Resources, SQL, Database Administration, Tax Law, Customer Experience, Customer Support, Quality Management, Employee Training, Proxy, Creative Problem Solving, JavaScript, Microsoft Office 2007, Outlook, Finance, Microsoft Word
Education
Union College 2006 — 2011
Bachelor of Arts (BA), English Language and Literature, Minor in Classics/Computer Science
Department of Veterans Affairs March 2011 - Present
Mass Air National Guard June 1991 - Present
Mercer HR Services June 2007 - March 2011
Enterprise Rent-A-Car September 2000 - June 2007
Skills
Microsoft Excel, Customer Service, Data Analysis, Insurance, Recruiting, Project Management, Research, Strategic Planning, Management, Program Management, Sales, Team Building, Leadership Development
Education
University of Massachusetts, Amherst 1992 — 1996
Bachelor of Science, Hotel Restaurant Travel Management
SHS 1987 — 1991
Microsoft September 2014 - Present
Microsoft Corporation June 2010 - September 2014
Microsoft March 2008 - June 2010
Mercer HR Services May 2007 - December 2007
Skills
Market Research, Competitive Analysis, Product Design, User Research, User Experience Design, Mobile Applications, Agile Application..., Product Management, Software Development, Agile Methodologies, Testing, Visual Studio, Program Management, C#, Scrum, Software Engineering, Requirements Analysis
Education
State University of New York College at Buffalo 2006 — 2008
Master of Science (MS), Computer Science and Engineering, 3.501 on 4.0
University of Mumbai 2002 — 2006
Bachelors Of Engineering, Information Technology
Jeanne D' Arc Credit Union December 2010 - Present
Aphios Corporation August 2005 - November 2010
Mercer HR Services January 2005 - May 2005
Brooks Pharmacy September 1997 - January 2005
Providence College June 2003 - June 2003
Education
University of Massachusetts Lowell 2000 — 2003
Bachelors, Business Administration-Marketing
Massasoit Community College 1999 — 2000
Associates, Business Adminstration
Conversio Health August 2013 - Present
SGK Consulting Services June 2013 - Present
Shuman Realty April 2007 - Present
Universal American September 2012 - June 2013
Universal American October 2008 - September 2012
Universal American September 2007 - October 2008
Universal American July 2006 - September 2007
Mercer HR Services September 2005 - July 2006
Wyckoff Heights Medical Center 2003 - 2005
Skills
SQL Server 2005/2000, Microsoft Office, Access, Process Improvement, Team Building, Microsoft Excel, HIPAA, Analysis, Healthcare, Databases, SQL, Medicare, Healthcare Information..., T-SQL, Microsoft SQL Server, Healthcare Industry, Healthcare Management, Requirements Gathering, Business Analysis, Revenue Cycle, Medicaid, Project Management, Managed Care, Medical Billing, Provider Relations, Health Insurance, Insurance, Software Documentation, Training, Analytics, Healthcare Consulting, Visio, Employee Benefits, Human Resources, Health Policy, Data Analysis, Troubleshooting, Leadership, Management, Hospitals, Vendor Management, SDLC, Financial Analysis, SharePoint, Quality Assurance, Business Intelligence, EHR, Performance Improvement, Business Process..., MySQL
Education
Hofstra University 2003 — 2005
MHA, Health Administration
St. John's University 1996 — 2001
Bachelor of Science, Computer Science
National Oilwell Varco April 2013 - Present
National Oilwell Varco March 2012 - April 2013
Meridium August 2011 - February 2012
Weatherford International November 2009 - February 2011
BMS Solutions April 2007 - November 2009
Mercer HR Services January 2003 - February 2007
University of Oklahoma April 2001 - October 2001
Skills
Databases, SDLC, Visio, Business Analysis, SQL, Microsoft Office, Testing, Crystal Reports, Requirements Gathering, PL/SQL, SSRS, XML, MS Project, Software Project..., ETL, Data Warehousing, Troubleshooting, Requirements Analysis, ERP, Visual Basic 6.0, HTML, Transact-SQL, EDI, ADO, SAP, JD Edwards, JavaScript, Tomcat, Relational Databases, Business Objects, VB.NET, SQL Server, Datastage, Informatica, SSAS, Visual Studio, Agile, User Acceptance Testing, Documentation, .NET, Database Design, Application Development, Programming, Database Administration, Oracle SQL, Cognos, ASP.NET, Six Sigma, C#, Oil & Gas
Education
University of Oklahoma 1995 — 2001
B.B.A., Management Information Systems
University of Phoenix 2002 — 2003
MBA, Business Administration
Alief Hastings High School 1991 — 1995
Empyrean Benefits Solutions May 2013 - August 2013
SCI April 2013 - May 2013
Hewlett-Packard May 2011 - October 2012
Analysts, Incorporated March 2009 - June 2011
Mercer HR Services July 2002 - June 2008
Mercer Human Resource Consulting July 2002 - June 2008
Skills
Microsoft SQL Server, SQL, WCF, .NET, ASP.NET, C#, TFS, T-SQL, LINQ, VB.NET, ASP, ASP.NET MVC, Vendor Management, IIS, SSRS
Education
Hawaii Pacific University 1991 — 1991
University of Houston 1988 — 1990
TD Ameritrade December 2014 - Present
AXA July 2011 - December 2014
Prudential Retirement October 2007 - July 2011
Mercer HR Services April 1999 - September 2007
Skills
Asset Allocation..., Financial Needs Analysis, Legacy Planning, Qualified Retirement..., College Savings...
Education
Northeastern University
Finance
University of Rhode Island
Political Science
Oildex June 2015 - Present
ADP July 2013 - June 2015
Mercer April 2004 - October 2009
Synhrgy 2002 - 2004
Mercer HR Services April 2000 - 2002
Enron March 1998 - April 2000
Skills
Talent Management, Employee Benefits, Defined Benefit, Pensions, Deferred Compensation, HR Consulting, HRIS, Executive Pay, Succession Planning, Performance Management, Benefits Administration, CRM, Outsourcing, Change Management, Human Resources, Training, Proposal Writing, Business Development, Account Management, Talent Acquisition, Marketing, Sales, Management, Consulting, Strategic Planning
Education
Texas A&M University 1989 — 1993
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Alegeus Technologies August 2015 - Present
HR Knowledge, Inc. August 2014 - August 2015
Mercer HR Services August 2013 - August 2014
National Grid October 2012 - July 2013
Home Maker June 2010 - October 2012
EMC Corporation September 2008 - June 2010
Sunnex, Inc March 2008 - August 2008
David's Bridal April 2007 - October 2007
Advanced Marketing Solutions November 2006 - April 2007
Skills
HR Benefits..., Benefits Administration, Team Management, Onboarding, Customer Service, Social Media, Microsoft Excel, Team Building, Call Centers, Social Networking, Time Management, Six Sigma, Retail, Microsoft Word, PowerPoint, Microsoft Office, Public Relations, Account Management, Claims Advocacy, Equestrian, Management, Defined Contribution, Defined Benefit, Leave of Absence..., FMLA, Human Resources, Training, Leadership, Public Speaking, Employee Benefits
Education
University of Massachusetts, Amherst 1997 — 2001
Bachelor of Applied Science (BASc)
Stockbridge School of Agriculture 1997 — 2000
Associates
Pathfinder International April 2013 - Present
Management Sciences for Health February 2008 - March 2013
EMC CORPORATION July 2007 - December 2007
MERCER HR SERVICES December 2006 - June 2007
PEROT SYSTEMS June 2006 - October 2006
Bluestreak February 2006 - June 2006
CIBER, INC January 2005 - February 2006
LIFESPAN CORPORATE SERVICES January 2002 - December 2004
WILLMOTT & ASSOCIATES, INC June 2001 - December 2001
Covansys November 1998 - April 2001
Skills
Applicant Tracking..., Recruiting, Talent Acquisition, Employee Relations, Organizational..., Human Resources, HRIS, Talent Management, Deferred Compensation, Non-profits, Performance Management, Sourcing, International..., Temporary Placement, Personnel Management, HR Policies, Screening, Policy, Program Management, Proposal Writing, College Recruiting, Benefits Negotiation, Hiring, Employment Law, Leadership Development, Workforce Planning, Training, Payroll, Onboarding, Internet Recruiting, Interviews, Succession Planning, Contract Recruitment, Government, New Hire Orientations, Analysis, Employee Benefits, Vendor Management, Capacity Building, Executive Search, Management, Technical Recruiting
Education
Salve Regina University
Masters of Science
St. George
St. George's School Newport RI
Tufts University
Bachelor of Arts
Oncor Electric Delivery August 2015 - Present
Oncor Electric Delivery October 2014 - Present
Oncor Electric Delivery March 2013 - Present
Oncor Electric Delivery February 2012 - September 2012
Texas Christian University August 2010 - May 2012
Novaria Group June 2011 - February 2012
MERCER HR SERVICES March 2007 - June 2009
ALLSTATE INSURANCE COMPANY 2005 - 2006
Skills
Financial Modeling, Analysis, Cost Variance Analysis, Valuation Modeling, Management, Human Resources, Payroll, Budgets, Corporate Finance, Financial Analysis, Data Analysis, Valuation, Investments, Due Diligence, Access, Process Improvement, Equity Research, Management Consulting, Business Analysis, Portfolio Management, Forecasting, Project Planning
Education
Texas Christian University - M.J. Neeley School of Business 2010 — 2012
MBA, Corporate Finance
Texas Christian University 2001 — 2005
BBA, Entrepreneurial Management
Fidelity Investments July 2010 - Present
Fidelity Investments November 2006 - July 2010
Mercer HR Services 2004 - 2006
Putnam Investments 1997 - 2005
Skills
User-centered Design, User Experience, User Experience Design, User Interface Design, Usability, Web Design, Usability Testing, Information Architecture, Financial Services
Education
San Diego State University-California State University
Philosophy, Logic, Ethics & Aesthetics
Hill Holliday March 2015 - Present
Armed Forces Foundation November 2012 - Present
United States Senator Scott P. Brown (R-MA) February 2012 - November 2012
Elevate Communications September 2011 - December 2011
Mercer June 2009 - August 2009
Mercer HR Services June 2008 - August 2008
Skills
Writing, Editing, People Skills, Press Releases, Research, Public Speaking, Leadership, Program Management, Higher Education, Facebook, Training, Community Outreach, Management, Fundraising, Event Planning, Social Media, Microsoft Office
Education
Rollins College 2007 — 2011
Bachelor of Arts, History
Rollins College 2007 — 2011
Bachelor of Arts, History
Lancaster University Program Participant 2009 — 2009
Wayland High School
Lehigh Hanson December 2011 - Present
Towers Watson July 2005 - December 2011
Mercer HR Services November 2003 - April 2005
Mercer HR Services December 2001 - November 2003
Synhrgy HR Technologies December 2000 - December 2001
Towers Perrin February 1995 - November 2000
Skills
Defined Benefit, Employee Benefits, SDLC, HRIS, Benefits Administration, Management, Performance Management, Pension Administration, Pensions, Outsourcing, Project Management, Software Documentation, Leadership, Data Analysis, Microsoft Excel
Education
Southern Methodist University 1998 — 2001
MBA, Technology and Marketing Concentration
Southern Methodist University - Cox School of Business 1998 — 2001
MBA
The University of Texas at Austin 1990 — 1994
BS, Mathematics
Ben Franklin High School 1986 — 1990
Dell Services September 2013 - Present
Network Health February 2013 - September 2013
NaviNet October 2011 - March 2012
Partners Health Care February 2008 - May 2011
Mercer HR Services June 2006 - February 2008
Mellon Financial May 2002 - January 2005
John Hancock Funds October 1998 - January 2002
EDS September 1996 - March 1998
Harvard Community Health Plan/Harvard Pilgrim October 1983 - September 1996
Skills
Project Management, Busness Analysis, SDLC, Process Improvement, Agile, Scrum, MS Project, Microsoft Word, Microsoft Excel, Visio, PowerPoint, Healthcare Information..., Electronic Medical..., Gap Analysis, Change Management, Resource Management, Functional/Technical..., Use Cases, Process Flow..., Data Flow, Cost Estimation and..., Risk Management and..., Software Implementation, PMO, PMP, Requirements Gathering, Software Project..., Requirements Analysis, Business Analysis, Vendor Management, Program Management, Agile Methodologies, Integration, Microsoft Project
Education
Clark University
BA, Computer Science/Mathematics majors, Education minor
Dynegy August 2014 - Present
Mercer April 2010 - August 2014
Empyrean Benefit Solutions July 2009 - April 2010
Mercer HR Services September 2005 - April 2009
Toshiba International Corporation September 2004 - September 2005
Skills
Data Analysis, Process Engineering, Process Improvement, Project Implementation, Process Development, Requirements Analysis, Requirements Gathering, Team Leadership, Cross-functional Team..., Project Coordination, Project Delivery, Project Execution, Project Management, Client Interfacing, Quality Auditing, Business Process..., SharePoint, Benefits Administration, System Administration, Employee Benefits, Analysis, CRM, Performance Management, Visio, SDLC, Process Simulation, Outsourcing, Quality Assurance, Leadership, PMP
Education
Loras College 2015 — 2016
Certificate Program, Business Analytics
University of Wisconsin-Platteville 2013 — 2015
Master of Science (M.S.), Organizational Change Leadership
Cameron University 1998 — 2003
BBA, MIS
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas March 2014 - Present
Galmont Consulting September 2010 - March 2014
Vertex Business Services January 2009 - December 2010
HealthMarkets February 2008 - January 2009
Countrywide Financial Services April 2007 - February 2008
Epsilon September 2006 - April 2007
Mercer HR Services April 2004 - August 2006
Clark Consulting - Executive Benefits Practice April 2000 - April 2004
Skills
Project Management, Requirements Analysis, Requirements Gathering, SQL, Software Documentation, Team Management, Team Building, SDLC, Regression Testing, Quality Assurance, Vendor Management, Time Management, Testing, Test Planning, Visio, Test Cases, Process Improvement, Oracle, Program Management, Leadership, Databases, Data Analysis, Business Requirements, Business Process, Business Analysis, Analysis, Agile Methodologies
Education
The University of Texas at Austin 1992 — 1997
Bachelor of Business Administration
Wood Group Mustang September 2014 - Present
Future Com October 2012 - September 2014
Sysco March 2007 - October 2012
Mercer HR Services July 2005 - March 2007
Synhrgy HR Technologies February 2003 - July 2005
Synhrgy HR Technologies April 2000 - February 2003
Air Liquide America Corp. March 1995 - April 2000
Skills
F5 BigIP, Cisco Technologies, Network Architecture, Network Administration, Capacity Planning, Data Center, Disaster Recovery, VMware, System Administration, Active Directory, IT Strategy, IT Management, Vendor Management, Microsoft SQL Server, Citrix, Windows Server, Load Balancing, SharePoint, Troubleshooting, BMC Remedy, Microsoft Exchange, Security, Servers, Firewalls, SCCM, Network Design, DHCP, Visio, Routing, LAN-WAN, Network Security, VPN, VMware ESX, Networking, Windows, TCP/IP, DNS, System Deployment, Virtualization, Cisco IOS, WAN, VMware Infrastructure, Group Policy, Cisco Call Manager
Education
University of Houston-Clear Lake 1994 — 1996
BS
The University of Texas at Austin 1987 — 1992
Infoblox Class
ADP 2012 - Present
SHPS January 2007 - March 2012
SHPS March 2006 - December 2006
SHPS March 2005 - March 2006
Mercer HR Services January 2000 - January 2005
William M. Mercer January 1997 - January 2000
Mercer 1996 - 2000
Brown and Williamson January 1995 - January 1996
Skills
SDLC, Process Improvement, PMP, Agile Methodologies, Program Management, Vendor Management, Business Analysis, Project Management, Software Project..., Requirements Analysis, Business Intelligence, Healthcare Information..., CRM, Leadership, Healthcare, Strategy, Start-ups, Team Building, Visio, Software Development, Product Development, Cross-functional Team..., Management
Education
University of Kentucky 1991 — 1994
Masters, Chemical Engineering
Bangalore University 1986 — 1990
BS, chemical engineering
Mercer HR Services September 2005 - Present
Keane, Inc 1900 - 1900
Putnam Investments 1900 - 1900
Skills
SQL, Software Development, Vendor Management, Customer Relations, Application Development, Web Development, Analysis, Product Management, Process Improvement, Requirements Analysis, Outsourcing, Program Management, MS Project, SDLC, Agile, Microsoft Office, Excel, PowerPoint, Word, Visio, SharePoint, Agile Methodologies, Business Analysis, Project Management, IT Strategy, Disaster Recovery
Education
Boston University
Boston University Questrom School of Business
BSA, MIS
Mercer HR Services 2007 - Present
KB Home November 2004 - March 2007
Callaway Golf 2001 - 2004
Cardinal Healthcare 1997 - 2001
Fiserv 1995 - 1997
Thomas Staffing 1992 - 1995
Education
University of California, Riverside 1991 — 1993
BA, ENGLISH Communications
Grossmont 1989 — 1991
aa, general
Granite Hills High School 1985 — 1989
AT&T March 2013 - Present
AT&T October 2008 - March 2013
Affordable Phone Services January 2008 - October 2008
Mercer HR Services June 2007 - January 2008
ACS March 2005 - June 2007
ACS March 2005 - June 2007
UNITRIN INSURANCE April 2002 - February 2005
MillerParker November 1996 - March 2002
Skills
Recruiting, Human Resources, Training, Performance Management
Education
University of Phoenix
BACHELOR OF ARTS, BUSINESS ADMINISTRATION2003
Dell August 2013 - Present
LeapFrog Systems February 2013 - August 2013
TJX July 2012 - February 2013
Avid Technology February 2012 - July 2012
Mercer HR Services July 2006 - February 2012
Camiant 2009 - 2011
softscape 2006 - 2006
Fidelity 2004 - 2006
Workscape 2002 - 2004
John Hancock Life Insurance Company (U.S.A.) 1998 - 2002
Skills
SDLC, Insurance, Vendor Management, MS Project, Data Analysis, Business Analysis, Systems Analysis, Quality Assurance, User Acceptance Testing, Software Project..., Access, Requirements Gathering, Requirements Analysis, Management, Business Requirements, Visio, Training, Knowledge Management, Outsourcing, Business Process..., Business Process, Software Documentation, Agile Methodologies, Business Intelligence, Process Improvement, Integration, Databases, PMP
Education
Northeastern University 1972 — 1977
Bachelor's degree, Secondary Education and Teaching
Mercer HR Services Client Service AnalystPutnam Investments1992 - 2006
Skills
Project Management, Employee Benefits, 401k, Microsoft Excel, Defined Contribution, Investments, Retirement, Pensions, Asset Allocation, ERISA, Financial Services, Investment Strategies
Education
Bentley University 1985 — 1989
Empower Retirement September 2014 - Present
Mercer HR Services March 2010 - September 2014
Mercer 2005 - 2010
Putnam Investments 2002 - 2005
Skills
401k, Defined Benefit, Retirement, Employee Benefits, Relationship Management, Defined Contribution, ERISA, Financial Services, Pensions, Human Resources, Investments, Outsourcing, Mutual Funds, Retirement Plan..., Series 6, Series 63
Education
Assumption College 1992 — 1996
BA, Management, Communications
New York Life July 2010 - October 2012
Mercer HR Services July 2007 - April 2009
Mercer HR Services 2007 - 2007
Boston Financial 2006 - 2007
Skills
Pensions, Retirement, Mutual Funds, Financial Services, Benefits Administration, Employee Benefits, Investments, Microsoft Excel, Relationship Management, Process Improvement, Business Analysis, Project Management, Microsoft Office, Outlook, Microsoft Word, Customer Service, Bloomberg, Access
Education
Bridgewater State College 1989 — 1992
Bachelor of Business Administration (B.B.A.)
Springfield College 1988 — 1990
Cruise Planners / American Express Travel January 2013 - Present
Mercer HR Services January 2000 - January 2012
Mercer 1991 - 2012
Putnam Investments 1991 - 2001
Skills
401k, Employee Benefits, Retirement, Defined Benefit, Pensions, Benefits Administration, Financial Services, Mutual Funds, Defined Contribution, Series 63, Investments, Relationship Management, ERISA, Series 7, Talent Management, Vendor Management, Deferred Compensation, Performance Management, Retirement Planning, Outsourcing
Education
Boston College 1968 — 1972
Bachelor of Science (BS)
Empyrean Benefit Solutions, Inc. February 2014 - Present
ECS, Inc.. August 2013 - January 2014
Mercer HR Services August 2006 - May 2011
Manpower Staffing Services July 2005 - November 2005
Ruchi Overseas March 2004 - June 2005
WONDERKIDS INDIA PRIVATE LIMITED January 2002 - February 2004
Skills
Defined Benefit, Pension Administration, Benefits Administration, Employee Benefits, Open Enrollment, Defined Contribution, HRIS, HR Consulting, Performance Management, Training, Vendor Management, Client Relationship..., BPO, COBRA, Pensions, 401k, Employee Relations, Recruiting, Project Management, Process Improvement, Business Process..., Change Management, Events Organizer, Traning, Technical Recruiting, Internet Recruiting, quality testing, quality assurance, testing, Test Planning
Education
University of St. Thomas (TX) 2007 — 2009
Master of Business Administration (MBA), Human Resources/Business Ethics, A
SIES COMS Management Studies, India 2004 — 2006
MBA (Executive Diploma), Human Resources Management
University of Mumbai 1998 — 2001
Bachelor of Business Administration (BBA), Business/Commerce, General
Empyrean Benefit Solutions August 2008 - Present
Mercer HR Services June 2005 - July 2008
Woodforest Nat'l Bank May 2001 - June 2005
Skills
Process Improvement, Databases, Employee Benefits, Software Documentation, Training, Microsoft SQL Server, Human Resources, Project Management, Visio, System Administration, Vendor Management, Requirements Gathering, Analysis, Crystal Reports, JavaScript, Visual Basic, Management, PeopleSoft, Microsoft Office, Requirements Analysis, Data Analysis, Business Intelligence, Business Analysis, Access, SQL, Quality Assurance, Microsoft Excel, Strategic Planning
Education
University of Houston 2001 — 2004
Mercer HRS Implementation ManagerMercer2005 - Present
Mercer HR Services 2005 - Present
Education
The College of New Jersey 1994 — 1998
Mercer HR Services August 1998 - Present
Hewitt Associates 1993 - 1998
Education
Trinity University 1989 — 1993
AAA Northeast March 2012 - Present
Mercer September 2009 - March 2012
Mercer July 2006 - September 2009
Mercer HR Services September 2005 - August 2006
CompuCom Systems, Inc August 2004 - January 2005
Skills
Ultipro, Business Intelligence, HRIS, Employee Benefits, Benefits Administration, Human Resources, Payroll, Open Enrollment, Employee Relations, Public Speaking, HR Policies, FMLA, Microsoft Excel, Microsoft Office, PeopleSoft, Administration, Deferred Compensation, Outlook, 401k, Management, Onboarding, COBRA, Software Documentation, MS Office Suite, MS Project, PowerPoint, Carriers, Microsoft Word, OnBase, Query Studio, Report Studio, Succession Planning, Customer Service, Vendor Management, Vendor Relations, Reporting & Analysis, Benefit Communication, Collaboration, Training, Leadership, Process Improvement, Employee Training
Education
American University 1999 — 2004
BSBA, Management Information Technology and E-Commerce
American University 1999 — 2004
Bachelor of Science, Business Administration; Management of Information Technology & Electronic Commerce
Newton South High School 1995 — 1999
Mercer July 2011 - Present
Mercer HR Services March 2007 - July 2011
Citizens Investment Services August 2005 - March 2007
Skills
Benefits Administration, Data Analysis, Employee Benefits, Project Planning, Vendor Management, Visual Basic
Education
Green Mountain College 1993 — 1997
Mercer HR Services 2006 - Present
ACS 2005 - 2006
Towers Perrin August 1995 - February 2005
Education
State University of New York College at Oneonta 1981 — 1985
Dyax Corp October 2008 - Present
Enanta Pharmaceuticals November 2007 - October 2008
All Things in Place January 2007 - October 2008
Mercer HR Services January 2005 - March 2006
Putnam Investments 1997 - 2005
Houghton Mifflin Company 1990 - 1997
Massachusetts General Hospital 1987 - 1990
Education
College of Our Lady of the Elms 1982 — 1986
Bachelor of Arts (BA), Business Administration and Management, General
Mercer Humana Resources Client Services Team LeamMercer2005 - Present
Mercer Human Resource Consulting 2005 - Present
Mercer Human Resource Services 2005 - Present
Mercer HR Services 2005 - Present
Education
La Salle University 1981 — 1983
Xerox HR Services December 2011 - Present
Mercer HR Services September 2006 - November 2011
Mercer 2006 - November 2011
General Board of Pension and Health Benefits of the United Methodist Church 2003 - 2006
Skills
Pensions, Client Communications, Benefits Administration, Benefits, Process Improvement, Employee Benefits, Human Resources, Software Documentation, Employee Training, Management, PeopleSoft, HRIS, Vendor Management
Education
Jacksonville State University 1990 — 1995
Bachelor of Arts, Languages, Speech, Linguistics
Oxford High School
Advanced
Mercer HR Services Client Services AnalystMercer2007 - Present
Education
Eastern Illinois University 2003 — 2006
Ray Dix April 2008 - Present
Mercer HR Services March 2005 - August 2007
Towers Perrin Administration Services January 1985 - February 2005
Towers Perrin Administration Solutions 2002 - 2004
Education
Northeastern Illinois University 1973 — 1973
None, Mathematics - graduate work
University of Illinois at Urbana-Champaign 1966 — 1970
BS, Mathematics
DiplomaSender August 2015 - Present
Midwest Hose & Specialty December 2014 - Present
Monscierge May 2014 - August 2015
Monscierge October 2012 - May 2014
Chesapeake Energy March 2011 - October 2012
a la mode, inc. August 2010 - February 2011
Capital Institutional Services, Inc. September 2009 - August 2010
Empyrean Benefit Solutions April 2008 - September 2009
Mercer HR Services June 2007 - April 2008
University of Oklahoma January 2007 - May 2007
Skills
ASP.NET, .NET, WCF, Visual Studio, Microsoft SQL Server, T-SQL, Silverlight, Web Services, Android, Web Development, WPF, SQL, AJAX, XAML, VB.NET, SQL Tuning, Database Design, JavaScript, HTML, Databases, Visual Basic, LINQ, CSS, C#, ASP.NET MVC, MVC, Entity Framework, JSON, XML, WinForms, ADO.NET, IIS, KnockoutJS, Javas, jQuery, MS Reporting Services, ASP.NET Web API, Windows Azure, SQL Azure
Education
University of Oklahoma - Price College of Business 2003 — 2007
BBA in MIS, Management Information Systems, 3.26 Cumulative GPA.
El Reno High School 1999 — 2003
4.67 Unweighted GPA.
John Hancock Retirement Plan Services April 2015 - Present
New York Life Retirement Plan Services January 2010 - April 2015
Wagner Law Group October 2008 - January 2010
Deloitte Consulting January 2008 - September 2008
Mercer HR Services January 2004 - January 2008
Mercer 2000 - 2007
Putnam Investments 2000 - 2003
Putnam Investments 1994 - 1997
Skills
ERISA, Plan Design, 401k, Retirement, Pensions, Defined Benefit, Employee Benefits, Defined Contribution, Executive Pay, Retirement Planning, General Securities..., Attorneys, Deferred Compensation, Mergers & Acquisitions, Business Planning, Profit Sharing, FINRA, Series 6, Financial Advisory, Qualified Retirement..., Financial Services, Retirement Plan..., Mutual Funds
Education
Suffolk University Law School 1997 — 2000
JD, Law
Boston College 1990 — 1994
BA, History
RealEC Technologies June 2012 - Present
RealEC Technologies June 2010 - July 2012
The Structure Group June 2007 - June 2010
Mercer HR Services 2005 - 2007
Mercer HR Services 2001 - 2007
Skills
Business Analysis, Requirements Analysis, Process Improvement, IIS, Visio, Business Intelligence, SDLC, SQL, Integration, Agile Methodologies, Analysis, Data Analysis, Business Requirements, Requirements Gathering, Project Management, User Acceptance Testing, Management, Access, SharePoint, Databases, Software Documentation, Business Process, Microsoft SQL Server, Vendor Management, Software Project..., MS Project, Systems Analysis, Business Process..., Testing
Education
University of Houston-Downtown 1995 — 2000
B.A., Computer Information Systems
Accenture April 2015 - Present
The Structure Group August 2012 - March 2015
Ventyx, an ABB Company August 2011 - August 2012
Ventyx, an ABB Company July 2010 - August 2011
Ventyx Inc, an ABB Company July 2009 - July 2010
The Structure Group January 2007 - July 2009
Mercer HR Services 2001 - 2006
Skills
nMarket, PJM, NYISO, CAISO, MISO, Energy, SDLC, Trading, Requirements Gathering, Business Analysis, Requirements Analysis, Business Process Design, Quality Assurance, Software Implementation, Business Process, Integration, Business Process..., XML, Business Requirements, SQL, Visio, Software Project..., Energy Markets, SPP, Project Management, Consulting, Testing
Education
University of Houston 1996 — 2001
Bachelor of Business Administration, Management Information Systems
Mercer January 2015 - Present
Mercer February 2013 - December 2014
Mercer April 2011 - February 2013
Mercer Outsourcing March 2010 - April 2011
Mercer Outsourcing July 2007 - March 2010
Mercer HR Services June 2006 - July 2007
Fidelity Investments March 2002 - June 2006
Skills
Benefits Administration, Employee Benefits, Relationship Management, Pension Administration, HRIS, Oracle SQL, Health & Welfare..., Project Management, Open Enrollment, Business Analysis, PeopleSoft, 401k, Management, Process Improvement, Defined Benefit
Education
D'Amore-McKim School of Business at Northeastern University 2007 — 2013
Masters in Business Administration, Finance
Boston College - Wallace E. Carroll Graduate School of Management 1999 — 2002
BS, Business Management
TMNA Services, LLC July 2013 - Present
Reliance Standard Life Insurance Company February 2008 - Present
Mercer HR Services 2001 - 2006
Mercer 2001 - 2006
Mercer Human Resource Consulting 2001 - 2006
Towers Perrin 1987 - 2001
Skills
Employee Benefits, Benefits Administration, Client Services, Defined Benefit, COBRA, Health Insurance
Education
University of Pennsylvania 2006 — 2009
Masters, Organizational Dynamics
La Salle University 1979 — 1983
Lehigh Hanson September 2013 - Present
Towers Watson June 2007 - September 2013
Mercer 2004 - 2007
Mercer HR Outsourcing 2004 - 2007
Mercer Hr Services 2004 - 2007
Synhrgy 1997 - 2004
Synhrgy HR Technologies 1997 - 2004
Skills
Process Improvement, Pensions, Compliance, Defined Benefit, Benefits Administration, Business Process..., Employee Benefits, Management Consulting, Change Management, Management, Insurance, Performance Management, Leadership, Mergers & Acquisitions, Outsourcing, Consulting, Risk Management
Education
University of Alabama in Huntsville 1987 — 1989
Masters, Math and Statistics
Northwestern state university 1983 — 1987
Bachelor's degree, Mathematics and Computer Science
Mercer HR Services 2004 - Present
Arthur Andersen July 2001 - July 2002
Skills
SQL, HRIS, Requirements Gathering, SDLC, Outsourcing
Education
Lamar University 1997 — 2001
Bachelors of Business Administration, Management Information Systems
NASA Johnson Space Center May 2010 - Present
NASA February 2005 - May 2010
Mercer 2003 - 2005
Mercer HR Services 2002 - 2004
Synhrgy HR Technologies 1999 - 2003
Education
Texas A&M University 1986 — 1988
BBA, Accounting, Finance
Texas Instruments June 2008 - April 2010
Fleishman-Hillard September 2006 - March 2008
Mercer HR Services September 2004 - August 2006
Education
The University of Texas at Austin 2000 — 2004
Bachelor's, Communications
Mercer August 2014 - Present
Mercer Health & Benefits December 2012 - August 2014
Mercer Outsourcing December 2010 - November 2012
Mercer Outsourcing April 2007 - December 2010
Mercer HR Services April 2005 - March 2007
Putnam Investments February 2002 - March 2005
Skills
Employee Benefits, 401k, Benefits Administration, Vendor Management, Pensions, Retirement, Outsourcing, Process Improvement, CRM, BPO, Performance Management, Financial Services, Leadership, Relationship Management, Change Management
Education
University of Massachusetts Boston 1991 — 1994
Business, Marketing
Fidelity Investments April 2007 - Present
Fidelity Investments July 2006 - April 2007
CitiStreet April 2006 - July 2006
Mercer HR Services October 1998 - March 2006
Putnam Investments September 1997 - October 1998
Putnam Investments January 1997 - September 1997
Criterion Metals, Inc May 1994 - December 1996
First Data Corp March 1993 - May 1994
Skills
Project Management, Business Analysis, Vendor Management, Requirements Gathering, Change Management, Process Improvement, Management, Customer Service
Education
Quinnipiac University 1988 — 1992
B.S, Marketing / Marketing Management
Towers Watson August 2014 - Present
Morneau Shepell January 2008 - July 2014
Mercer HR Services January 2006 - September 2007
Mercer Human Resource Consulting January 2000 - December 2005
Mercer January 1995 - January 2001
Towers Perrin 1993 - 1994
Skills
Pensions, Benefits Administration, HRIS, Defined Benefit, Change Management, Employee Benefits, Outsourcing, Human Resources, Organizational...
Education
University of Alabama 1989 — 1992
ADP Sr. ERISA ConsultantADP Retirement Services2001 - Present
Mercer HR Services 1994 - 1996
Education
University of Maine School of Law 1996 — 1999
J.D., Law
Mercer Outsourcing November 1998 - Present
Mercer HR Services 1998 - 2005
First Data Corporation August 1995 - October 1998
Skills
Benefits Administration, Pensions, Defined Benefit, Vendor Management, HRIS, Change Management, Pension Administration, HR Consulting, Performance Management, Business Analysis, Process Improvement, SDLC, Business Process..., Requirements Gathering, Outsourcing
Education
University of Maryland College Park
BS, Mathematics
Mercer HR Services January 2010 - Present
Mercer HR Services January 2007 - January 2010
Mercer HR services January 2003 - January 2007
KPMG Peat Marwick January 2000 - January 2003
Skills
Business Process, Outsourcing, Change Management, Leadership, Business Development, Team Building, Agile Methodologies, Business Requirements, Business Analysis, PMO, Project Management, Process Improvement, SDLC
Education
Texas A&M University 1998 — 1999
Master, Finance
Northwestern State University
Bachelors of Science, Business Administration
Mercer HR Services May 2011 - Present
Towers Perrin September 1994 - July 2010
McKinsey & Company September 1992 - April 1994
Bernhard Management Corporation October 1987 - June 1990
Skills
Analysis, Mergers & Acquisitions, Due Diligence, Incentive Programs, Business Strategy, Corporate Finance, Talent Management, Leadership, Corporate Governance, Management, Deferred Compensation, Benchmarking, Valuation, Performance Management, Employee Engagement, Strategy, Securities Regulation, Restructuring, Analytics, Financial Services, Compensation Strategies, Consulting, Executive Management, Change Management, Human Resources, Employee Benefits, Management Consulting, Defined Benefit, Human Capital, Compensation & Benefit, HR Consulting, Financial Modeling, Organizational Design, Organizational..., Executive Coaching, Personnel Management, Pensions, Private Equity, Job Evaluation, Workforce Planning, Incentives, HR Transformation, Organizational..., Executive Pay, Compensation & Benefits, Succession Planning
Education
The University of Chicago Booth School of Business 1990 — 1992
MBA, Accounting
New York University
BA, Music History, Literature, and Theory
Prelert October 2013 - Present
Acquia July 2012 - October 2013
NTP Software January 2011 - July 2012
Mercer HR Services February 2007 - January 2011
Paychex 2005 - 2007
Fidelity Investments May 2002 - July 2005
Skills
SaaS, Solution Selling, Direct Sales, Account Management, Enterprise Software, New Business Development, Sales Management, Sales, Business Development, Sales Operations, Sales Process, B2B, Virtualization, Sales Presentations, Professional Services, Business Relationship..., WebEx, Channel, Leadership
Education
Isenberg School of Management, UMass Amherst 2007 — 2010
MBA, Business Administration
University of Massachusetts, Amherst 1998 — 2002
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Grafton High School
USI Insurance Services December 2014 - Present
Carewise Health April 2012 - June 2014
Mercer HR Services August 2000 - March 2012
Skills
Benefits Administration, Outsourcing, Process Improvement, Management, Healthcare, Account Management, Vendor Management, Strategy, Project Management, Employee Benefits, Organizational..., Customer Service, Recruiting, Program Management, Time Management, Business Analysis, Defined Benefit, Coaching, Leadership, Talent Acquisition, Training, Employee Relations, Human Resources, Health Insurance, Customer Satisfaction, Analysis, Team Building, Insurance, Performance Management, Customer Retention, Team Leadership, Strategic Planning, Employee Engagement, Cross-functional Team..., Change Management, Talent Management, CRM, Call Centers, Business Process...
Education
McNeese State University 1989 — 1994
Mercer 2010 - Present
Mercer HR Services 2005 - 2010
Mercer Outsourcing 2001 - 2005
Skills
Employee Benefits, Talent Management, Organizational Learning, Change Management, Knowledge Management, Performance Management, Benefits Administration, Organizational Design, Defined Benefit, Employee Engagement, HR Consulting, Training, Outsourcing, Management, Leadership, Succession Planning, Personnel Management, Workforce Planning
Education
New England School of Law
Doctor of Law (JD)
B.S.
Bachelor of Science (BS), Hospitality Administration/Management
Mercer HR Services March 2014 - Present
BTHR Solutions April 1999 - March 2014
ExcellerateHRO 2002 - 2006
Skills
Benefits Administration, Employee Benefits, HRIS, System Administration, Customer Service, Human Resources, Administration, Employee Relations, Training, Talent Management, Project Management
Education
Babson College - Franklin W. Olin Graduate School of Business 1988 — 1990
MBA, General
Saint Anselm College 1977 — 1981
BA, Business & Economics
Fidelity Investments February 2007 - Present
Mercer HR Services 2006 - 2007
Putnam Investments 1997 - December 2006
Skills
Mutual Funds, Financial Services, Investments, Relationship Management, Process Improvement, Securities, Series 63, Risk Management, 401k, Series 7, Equities, Call Centers
Education
UMass Lowell 1991 — 1994
Accounting/Finance
UMass Lowell 1982 — 1984
MSN, Gerontological Nursing
UMass - Lowell 1978 — 1982
BS, Nursing
Mercer March 2011 - Present
Towers Perrin March 2007 - November 2009
Mercer HR Services June 2005 - March 2007
Mercer HR Services May 2004 - May 2005
PeopleSoft Implementation Group July 1999 - May 2004
Mercer HR Services November 1997 - June 1999
Hewitt Associates June 1997 - November 1997
Hewitt Associates August 1996 - June 1997
Robinson & Brebner September 1993 - August 1996
Skills
Defined Benefit, Pension Administration, Employee Benefits, Human Resources, Pensions, Defined Contribution, Data Cleaning, Project Management, PeopleSoft, Data Analysis, Benefits Administration, Analysis, Management
Education
Loyola University
Certificate of Paralegal Studies, Corporate Concentration
University of Illinois at Urbana-Champaign
B.A., Political Science, Business Administration
MedSynergies February 2014 - Present
MedSynergies February 2012 - February 2014
MedSynergies October 2009 - February 2012
Colemont Insurance Brokers October 2006 - October 2009
Mercer HR Services April 2003 - October 2006
Skills
Learning Management..., Employee Learning &..., Cornerstone, SilkRoad Greenlight, Benefits Administration, Employee Benefits, FMLA, Open Enrollment, HRIS, Applicant Tracking..., Benefits, Employee Relations, PowerPoint, HR Policies, Data Analysis, Microsoft Office, Workers Compensation, PeopleSoft, Compliance, Excel, Outlook, Performance Management, Performance Reviews, Talent Management, Word, ADP, Succession Planning, COBRA, Leaves Of Absence, Lawson, Benefit Administration, Full-cycle Recruiting, Human Resources, Training, Recruiting, Management, Leadership, Process Improvement, New Hire Orientations, Microsoft Excel
Education
University of Texas at Tyler 1991 — 1994
Bachelor of Science, Human Resources Development
Tyler Junior College 1989 — 1991
Associates, Applied Sciences
City of Houston January 2012 - January 2014
Mercer HR Services August 2005 - January 2012
Harris County Hospital District April 2004 - July 2005
Skills
Business Strategy, Performance Management, Benefits Administration, Deferred Compensation, Personnel Management, Change Management, Human Resources, HRIS, Employee Benefits, Technical Recruiting, Employee Engagement, Business Analysis, Process Improvement, Project Management, HR Policies, Onboarding, Organizational..., HR Consulting, Talent Management, Customer Service, Succession Planning, Employee Relations, Call Centers, Management Consulting, Interviews, Training, Vendor Management, Organizational Design, Applicant Tracking..., Talent Acquisition, Recruiting, Management
Education
University of Phoenix-Houston Campus 2004 — 2005
Master of Business Administration (MBA), Business Administration and Management, General, 3.86
Commonwealth Fire Protection April 2015 - September 2015
A and E Fire Protection April 2014 - February 2015
LogMeIn Inc. January 2014 - February 2014
Doug Carroll Baseball Academy January 2012 - August 2012
RBI Baseball Academy December 2007 - April 2012
Camber Pharmaceuticals Inc September 2011 - December 2011
Computershare Fund Services November 2009 - January 2010
The Patriot Financial Group May 2007 - May 2008
Mercer HR Services October 2005 - May 2007
United Mortgage Brokerage August 2004 - October 2005
Skills
Customer Service, Sales, Time Management, Coaching, Training, Microsoft Excel, PowerPoint, Microsoft Word, CRM, Research, Access, Teaching, Press Releases, Microsoft Office, Public Speaking, Social Media, Marketing
Education
Bridgewater State College 1999 — 2004
Bachelor of Science Degree, Business Administration; Finance
Northeastern University 1997 — 1999
Baker Hughes June 2012 - Present
KBR, Inc. June 2011 - October 2011
Mercer HR Services February 2008 - November 2008
KELLOGG BROWN & ROOT December 2005 - February 2008
IRON HORSE TRANSPORTS July 2004 - May 2005
Golden Eagle Leadership Academy January 2000 - January 2004
Skills
PeopleSoft, SAP, HRIS, Confidentiality, Benefit Administration, Interviewing, New Hire Training, HR Policies, Compliance Management, Employee Relation, Accounts Payable, Payroll Processing, Visio, Employment Law, Payroll, Employee Relations, Interviews, Training, Supervisory Skills, Hiring, Human Resources, New Hire Orientations, Personnel Management, Employee Benefits, Microsoft Office, Management, Customer Service, Onboarding, Team Building, Project Planning
Education
DeVry University 2010 — 2011
Bacholer of Science, Management; Human Resources
Mercer HR Service July 2006 - Present
Mercer HR Services July 2006 - Present
Fidelity Investments September 2000 - July 2006
Skills
Organizing, Outstanding Customer...
Education
Johnson & Wales University 1997 — 1999
MBA, Business and Finance
Wellington Management January 2015 - Present
Atlantic Trust April 2011 - August 2014
State Street Bank & Trust May 2008 - April 2011
Investors Bank & Trust March 2006 - May 2008
Mercer HR Services August 2005 - January 2006
Skills
Customer Relations, Accounting, Reconciling, Telephone Skills, Bank Reconciliation, Microsoft Excel, Investments, Financial Services, Securities, Equities
Education
Assumption College 2001 — 2005
Bachelor of Arts, International Business and History
Mercer HR Services January 2005 - Present
metrowest rheumatology 1999 - 2009
Putnam Investments November 2000 - January 2005
Milford Orthopedic Associates June 1983 - November 2000
Skills
Pension Administration, PeopleSoft, Benefits Administration, Lotus Notes, Defined Benefit
Education
Newbury College 1978 — 1980
AS, Physical Therapist Assistant
THE METHODIST HOSPITAL January 2011 - Present
CITGO PETROLEUM CORPORATION September 2007 - August 2010
MERCER HR SERVICES June 2006 - August 2007
Houston Community College January 2006 - June 2006
The Methodist Hospital System March 2001 - October 2005
Baylor College of Medicine January 1998 - November 2000
LANCASTER HOTEL October 1994 - December 1997
Skills
HR Policies, Employee Relations, Succession Planning, Performance Management, Employment Law, Conflict Resolution, Training, Affirmative Action, EEO, Temporary Placement, Coaching, Mediation, Exit Interviews, Workforce Planning, Employee Engagement, Organizational..., HR Consulting, Employee Training, Change Management, FMLA, Payroll, Sourcing, Employee Benefits, HRIS, Human Resources, Deferred Compensation, PeopleSoft, Taleo, Applicant Tracking..., Management, Personnel Management, Policy, Recruiting
Education
University of Phoenix 2002 — 2004
Masters, Organizational Management
ADP May 2015 - Present
Laura Mercier September 2013 - Present
J.P. Morgan June 2013 - July 2014
Aon Hewitt September 2012 - January 2013
Benefit Express August 2011 - July 2012
Madeira High School January 2008 - April 2009
Mercer HR Services May 2005 - July 2007
Aon Hewitt December 2002 - May 2005
Skills
Training, Leadership, Process Improvement, Program Management, Employee Benefits, Management, Time Management, Microsoft Excel, Testing, Auditing, Benefits Administration, Software Documentation, Outlook, Vendor Management, Access, Data Analysis, Employee Relations, Human Resources, Microsoft Office, Customer Service, Change Management, Coaching, Defined Benefit
Education
Seton Hall University 2006 — 2009
Master of Arts, School Counseling
DePaul University 1998 — 2002
Bachelor of Arts, Communications/Marketing
Butterball, LLC June 2014 - Present
Armour Eckrich December 2007 - June 2014
Mercer HR Services December 2005 - December 2007
BWay Corporation Chicago, IL February 2005 - December 2005
Caterpillar Logistics Joliet, IL August 1994 - February 2005
Skills
Employee Relations, Labor Relations, HR Policies, Performance Management, FMLA, Onboarding, New Hire Orientations, Coaching, College Recruiting, Deferred Compensation, Workforce Planning, AAP, HRIS, Benefits Administration, Talent Acquisition, Employee Benefits, Project Management, Hiring, Human Resources, Recruiting, Management, Training, Personnel Management, Leadership
Education
University of Phoenix 2006 — 2008
Master of Business Administration (MBA), Business Administration and Management, General
Devry University Tinley Park IL 1999 — 2005
Bachelor of Business Administration (BBA), Networking Management
Mercer March 2011 - Present
Mercer HR Services October 2006 - March 2011
Skills
Employee Benefits, 401k, Defined Benefit, Benefits Administration
Education
Bridgewater State College 2000 — 2005
Psychology
Mercer HR Services April 2007 - November 2010
Cityside Bar and Grille September 2007 - April 2009
Specialty Catalog December 2006 - April 2007
First Student Inc. September 2005 - June 2006
Wareham High School September 2004 - June 2005
CitySide Restaurant and Grille December 1993 - December 2004
Massachusetts Bay Transportation Authority July 1999 - April 2004
Massachusetts Turnpike Authority October 1998 - July 1999
First Data Investor Services Group March 1998 - September 1998
Federal Home Loan Bank of Boston August 1996 - May 1997
Skills
Customer Service, Healthcare, Time Management
Education
Mount Ida College 1994 — 1996
Associate's degree, Business Administration and Management, General
Mount Ida College 1991 — 1994
Associate in Applied Science, Animal Sciences
Aon Hewitt September 2013 - Present
Metropolitan Transit Authority of Harris County June 2010 - May 2013
Imperial Sugar Company September 2007 - May 2010
Mercer HR Services October 2005 - August 2007
Imperial Sugar Company March 2006 - July 2006
Metropolitan Transit Authority of Harris County April 2001 - October 2005
Skills
Employee Benefits, Insurance, FMLA, Pensions, Life Insurance, Management, SAP, PeopleSoft, Customer Service, Pension Administration, Defined Benefit, Defined Contribution, Highly detail oriented, Highly motivated..., Human Resources, Deferred Compensation
Education
Baker College of Flint 2004 — 2006
Bachelor of Business Administration (B.B.A.), Human Resources Management and Services
Davenport University 1979 — 1981
Associate's degree, Business Administration and Management, General
GDF SUEZ Energy North America, Inc. October 2007 - Present
Mercer February 2005 - February 2007
Mercer HR Services January 2001 - February 2005
Skills
Contract Management, SharePoint, Process Improvement, PeopleSoft, Budgets, Microsoft Office, Purchase Orders, Invoice Processing, Contractor Management, Software Asset..., Siebel, MS Excel Pivot Tables, Formulas, Administrative..., Customer Service, Data Management, Strategic Planning, Project Management, Microsoft Excel
Education
University of Phoenix 2006 — 2011
Bachelor of Business Administration (BBA), Business Administration and Management, General
Bodycote October 2014 - Present
MHBT Inc. January 2014 - October 2014
MHBT Inc. May 2013 - December 2013
Mercer HR Services October 2010 - April 2013
Parallon July 2012 - January 2013
Siplast February 2008 - July 2010
Silver State Helicopters April 2007 - February 2008
Serenity Management Services September 2006 - April 2007
USMD November 2005 - October 2006
Mercer HR Services April 2003 - September 2006
Skills
Employee Relations, HRIS, Performance Management, Benefits Administration, Talent Management, Employee Benefits, Process Improvement, Vendor Management, Talent Acquisition, Onboarding, Applicant Tracking..., Human Resources, COBRA, FMLA, New Hire Orientations, HR Policies, Call Centers, Job Descriptions, Performance Appraisal, Employee Handbooks, Job Analysis, Pension Administration, Outsourcing, ADP Payroll, Defined Benefit, Labor Relations, Interviews, Deferred Compensation, HR Consulting, College Recruiting, PeopleSoft
Education
ITT Technical Institute - Arlington, TX
University of North Texas
PHR Continuing Education
Rae-Ann Geneva October 2010 - June 2012
Rae-Ann Geneva August 2010 - June 2012
Rae-Ann Geneva August 2010 - March 2012
Rae-Ann Geneva 2010 - 2012
CNAC June 2009 - November 2009
CNAC-JDByrider June 2009 - November 2009
Mercer HR Services September 2006 - July 2007
Mercer HR Services September 2006 - July 2007
Education
Kent State University 2007 — 2013
Bachelor's Degree