merchant services
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merchant services Employees
Consumer Portfolio Services June 2013 - Present
Merchant Services February 2012 - June 2013
Skills
Sales, New Business Development, Business Development, Marketing, Customer Service, Customer Relations, Customer Satisfaction, Marketing Communications, Management, Negotiation, Team Building, Finance, Customer Retention, Cold Calling, Automotive, Profit, B2B, Sales Process
Education
Cypress College
Auto damage, Autobody/Collision and Repair Technology/Technician
Merchant Services August 2014 - Present
Merchant Services May 2012 - August 2014
Merchant Services October 2011 - May 2012
Merchant Services February 2011 - October 2011
Skills
Merchant Services, Cold Calling, Payment Card Processing, Direct Sales, B2B, Account Management, Sales Management, Call Center, Telemarketing, Lead Generation, Coaching, Team Building, Team Leadership, Customer Satisfaction, Prospecting Skills, Management, Performance Management, Sales Rep Training, Sales Leadership..., Credit Cards, Call Centers, Sales, CRM, Selling, Marketing, New Business Development, Business Development, Leadership, Sales Operations, Training, Salesforce.com, Mobile Payments, Sales Process, Banking, Contract Negotiation, Credit, Customer Acquisition, Customer Retention, Debit Cards, Direct Marketing, Electronic Payments, Gift Cards, Payment Gateways, Payment Systems, Payments, Program Management, Recruiting, Relationship Management, Sales Presentations, Solution Selling
Education
Oklahoma State University 1979 — 1981
General Studies
Ethos Venture January 2014 - Present
Dynamic Recruiting Unlimited April 2013 - March 2014
Coit Group February 2012 - February 2013
JCCLLC March 2011 - January 2012
BPI April 2009 - March 2011
Merchant Services March 2007 - March 2009
LegalMatch January 2006 - December 2006
Skills
Customer Service, Inside Sales, Conflict Resolution, Meditation, Consultative Approach, Technical Recruiting, Strategic Sourcing, Cold Calling, Recruiting, Start-ups, Management, Talent Management, Leadership, Training, Interviews, Social Networking, Team Building, Internet Recruiting, Hiring, Sales, Screening, Talent Acquisition, Benefits Negotiation, Consulting
Education
City College of San Francisco 2004 — 2006
Department of Corrections, Oregon State Penitentiary January 2014 - Present
Sleep Train January 2013 - January 2014
Merchant Services September 2012 - January 2013
Ashcroft Appraisal Corp. May 2009 - September 2012
Salem/Portland April 1997 - May 2009
Oregon State Penitentiary October 2000 - October 2003
Skills
Data Analysis, Customer Service, Report Writing, Appraisal, Face-to-face..., Professional Mentoring, Networking, Oral & Written..., Computer Proficiency, Microsoft Office, Appraisal Software, Friendly Demeanor, Team Leadership, Sales Management, Marketing Strategy, Negotiation, Sales, Selling, Management, New Business Development, Appraisals, Microsoft Excel, Marketing, Strategic Planning, Small Business, Team Building, Real Estate, Investment Properties, Contract Negotiation
Education
Chemeketa Community College 2012 — 2014
2-year transfer program, Business Administration and Management, General
McKay High School 1992 — 1993
McNary High School 1990 — 1992
Primerica June 2013 - Present
Merchant Services June 2003 - January 2014
Affirmagy Inc 2009 - 2009
Skills
Leadership, Marketing, Team Building, Customer Service, Public Speaking, Small Business, Strategic Planning, Social Networking, Marketing Strategy, Sales
Education
University of California, San Diego 1984 — 1987
Verizon Wireless Premium Retailer TCC April 2015 - Present
Aqua America April 2013 - May 2014
Merchant Services February 2012 - December 2013
Nearshore Call Center Services Ltd October 2006 - February 2009
Stream Global Services October 2004 - April 2006
INFOTEL September 2004 - October 2004
Sprint September 2003 - August 2004
Circuit City March 2002 - April 2003
North American Airlines February 2001 - October 2001
Leo-Data International September 1999 - August 2000
Skills
Electronic Payments, Sales Process, Sales Management, B2B, Lead Generation, Outside Sales, Sales, Merchant Services, Salesforce.com, Direct Sales, Account Management, Team Leadership, Cold Calling, Selling, Customer Satisfaction, Call Centers, Microsoft Office, Negotiation, Social Networking, Outsourcing, Process Improvement, Microsoft Excel, Microsoft Word, Social Media, Telemarketing, PowerPoint, Customer Experience, Customer Service, VoIP, Social Media Marketing, Strategic Planning, Operations Management, Team Building, Marketing, Logistics, Employee Training, Quality Assurance, Technical Support, CRM, Contract Negotiation, Time Management, Customer Retention, Coaching, Leadership, Training, New Business Development, Recruiting, Workforce Management, Management, Business Development
Education
Universidad Dominicana O&M 1999 — 2001
Bachelor's degree, Computer Engineering
Red Payment Territory ManagerRed PaymentsDecember 2014 - Present
Wells Fargo Home Mortgage 2012 - 2014
Merchant Services 2010 - 2012
Skills
Sales, Management, Sales Management, Customer Service, Marketing, Strategic Planning, Negotiation, Business Development, Marketing Strategy, Microsoft Office, B2B, Forecasting, PowerPoint, Microsoft Word, Direct Sales, Team Leadership, Business Strategy, Sales Operations, Team Building, Operations Management, Retail, Public Speaking, Key Account Management, Team Management, Business Planning, Sales Process, Contract Negotiation
Education
Mt. San Antonio College
Business, Management, Marketing, and Related Support Services
Mt. San Antonio College
Business, Management, Marketing, and Related Support Services
Merchant Services April 2014 - Present
Roma June 2007 - April 2014
Skills
Customer Service, Photoshop, Advertising, Microsoft Excel, Outlook, Microsoft Office, English, Microsoft Word, PowerPoint, Research, Teaching, HTML, Budgets, Public Speaking, Windows, C++, Analysis, Inventory Management, Process Improvement, Training, Team Building, Operations Management, Leadership, Negotiation, Time Management, Social Networking, Account Management, Purchasing Negotiation, Microsoft CRM, Five9, Spreadsheets, CRM Databases
Education
National University 2013 — 2016
Financing and accounting, Financing and accounting
Long Beach City College 2004 — 2006
Liberal arts, Biology, General
Favor April 2015 - Present
O'Reilly Auto Parts September 2014 - October 2014
RadioShack February 2013 - October 2014
United States Marine Corps March 2011 - August 2011
Merchant Services November 2009 - November 2009
Subway April 2009 - June 2009
Zin Restaurants May 2009 - May 2009
Houston Garden Center February 2009 - April 2009
Cornelius Nursery August 2008 - February 2009
Russo's - New York Pizzeria Franchise Opportunities June 2006 - June 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, Retail, Sales Management, Project Management, Project Planning, Team Leadership, Teamwork
Education
ITT Technical Institute-Houston West 2013 — 2015
Associate's degree, Business Administration and Management, General
Strayer University
Bachelor of Business Administration (B.B.A.), Small Business Administration/Management
Business
Bachelor of Business Administration (B.B.A.), Small Business Administration/Management
Merchant Services August 2012 - Present
First Data Corporation March 2007 - August 2012
Mars Drinks/ FLAVIA March 2002 - February 2007
General Binding Corporation April 2000 - March 2002
Black Mountain Spring Water 1998 - 2000
Skills
Sales, Sales Process, Salesforce.com, Cold Calling, Account Management, Leadership, B2B, Marketing, New Business Development, Marketing Strategy, Strategic Partnerships, Sales Management, Building Relationships, Selling, Customer Acquisition, Merchant Services, CRM, Sales Presentations, Solution Selling, Customer Retention, Negotiation, Sales Operations, SaaS, Microsoft Excel, Social Media, Key Account Management, Relationship Management, Outlook, Microsoft Office, Point of Purchase, Relationship Building, PowerPoint, Integrated Marketing, Microsoft Word, Consultative Selling, Automation, Enterprise Software, Sports, Mobile Platforms, Enterprise Risk..., SAP Implementation, Web Development, Key Account Development
Education
California State University-Chico 1993 — 1997
Bachleor of Science, Sociology, Latin American Studies
The University of New Mexico 1991 — 1993
Music Technologies International February 2014 - Present
The Men's Wearhouse, Inc July 2013 - February 2014
Men's Wearhouse February 2013 - June 2013
Merchant Services March 2012 - February 2013
May Advertising June 2011 - January 2012
Osborn Visual Solutions January 2011 - June 2011
Muzak August 1989 - September 2010
Allergan June 1988 - August 1989
In-Store Broadcast Advertisers August 1987 - April 1988
Johnson & Johnson September 1979 - August 1987
Skills
New Business Development, Consultative Selling, Sales Process, Advertising, Lead Generation, Selling, Key Account Development, Proposal Writing, Direct Sales, Account Management, Solution Selling, B2B, Contract Negotiations, Strategic Planning, Cold Calling, Negotiation, Customer Relations, Customer Service, Problem Solving, Marketing Strategy, Start-ups, Key Account Management, Business Strategy, Product Development, Salesforce.com, Contract Negotiation, CRM, Strategy, Customer Satisfaction, Training, Business Development, Sales Operations, Retail, Management, Team Building, Marketing, Sales Management, Customer Retention, Sales Presentations, Strategic Partnerships, Direct Marketing, Team Leadership, Competitive Analysis, Sales
Education
University of Michigan 1974 — 1979
BA, Business
University of Michigan
Bachelor of Business Administration (BBA), Business Administration and Management, General
Merchant Services 2014 - Present
TransFirst 2013 - Present
Latino Family Media & Family Media 2001 - 2012
O2 Essential Marketing Technologies 2000 - 2001
Agility Medical 1996 - 2000
South Florida Newspaper Network 1990 - 1996
Skills
Marketing, Marketing Communications, Social Media Marketing, Strategy, Sales, Online Marketing, Email Marketing, Brand Management, Marketing Strategy, Online Advertising, Entrepreneurship, Management, Digital Marketing, Sales Process, Public Relations, E-commerce, Advertising, Retail, B2B, Marketing Management, Customer Service, Digital Strategy, Brand Development, Start-ups, Direct Marketing, Mobile Marketing, Interactive Marketing, Digital Media, Integrated Marketing, Account Management, Creative Direction, Media Planning, Marketing Research, Market Planning, Strategic Partnerships, Relationship Marketing, Brand Architecture, Business Development, Brand Awareness
Education
New York Institute of Technology-Old Westbury 1969 — 1971
Bachelor of Arts (B.A.), Communications
Nassau Community College 1967 — 1969
Liberal Arts
Burien chevrolet May 2012 - November 2014
Piercy Toyota November 2011 - February 2012
Merchant Services September 2008 - June 2009
Big Smile Dental Care February 2007 - March 2009
Kelly-Moore Paints May 2004 - May 2007
Skills
Customer Relations, Customer Retention, Customer Service, International Sales, Appointment Scheduling, Setting Appointments, Telecommunications, Telephone Skills, Multi-line Phone, Receptionist Duties, Administrative..., Office Administration, Office Management, Front Office, Filing
Education
De Anza College 2004 — 2005
Associate's Degree, sports medicine
Jamles Lick High School 2000 — 2004
High School
Intuit September 2012 - Present
The University of Arizona Health Network October 2011 - September 2012
Merchant Services November 2006 - September 2011
Skills
Sales, Salesforce.com, Siebel, Customer Service, Lead Qualification, Quality Control, Merchant Services, Credit Card Transaction..., Small Business, Team Leadership, Team-oriented, Sales Process, Call Centers
Education
University of Arizona 2004 — 2005
pre-reqs
Cienega High School 2001 — 2004
High School Diploma
Santa Rita High School 2000 — 2001
High School
IBF Ltd. August 2014 - Present
Merchant Services July 2009 - August 2014
V. Sattui Winery August 2010 - November 2012
College Works Painting April 2008 - November 2008
Skills
Project Management, Graphic Design, Communication, Sales Operations, Customer Service, Sales, Marketing, Retail, Microsoft Office, Social Media Marketing, Social Networking, Event Management, Customer Satisfaction, CRM, Microsoft Excel, Budgets, Management, Advertising, Marketing Strategy, Email Marketing, Marketing Communications, Strategic Planning, Time Management, Operations Management
Education
San Diego State University-California State University 2004 — 2009
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
United States Postal Service April 2013 - Present
Liberty Tax Service October 2010 - Present
Merchant Services March 2012 - January 2013
Allied Data Service April 2010 - July 2012
Jerry Brown 2010 January 2010 - July 2010
Skills
Data Entry, Clerical Skills, Office Management, Tax Preparation, Political Campaigns, Direct Marketing, Social Media Marketing, QuickBooks
Education
University of La Verne 2011 — 2015
Accounting and Business/Management
Mt. San Antonio College
4.0
Alpha Omega IT January 2004 - December 2014
Merchant Services August 2006 - February 2014
Skills
Technical support, Help Desk Support, System Administration, Network Administration, Fonality, Windows XP Pro, Windows 7, Microsoft Exchange, Hyper-V, scvmm, Troubleshooting, Microsoft CRM, Windows Home Server, Windows Server, Software Installation, Computer Hardware, IT Hardware Support, Networking, asterisk, FreePBX, Virtualization, Technical Support, Servers, Windows XP, Team Building, Team Leadership
Education
Cypress College
Various Certificates, Computer and Information Systems Security/Information Assurance
Brain Balance Achievement Center Rocklin July 2012 - October 2013
Wells Fargo Merchant Services May 2011 - July 2012
Merchant Services September 2009 - May 2011
Designing Your Space August 2006 - December 2009
Mervyns 2003 - 2005
Various Bay Area Companies January 1997 - January 2002
Skills
Customer Service, Pricing, Cold Calling, Coaching, Customer Relations, Prospecting, New Business Development, Sales Initiatives, Sustainability..., Creative Sales..., Business to Business..., Outside Sales, Sales, B2B, Budgets, Management, Forecasting, Cross-functional Team..., Retail, Direct Sales, Account Management, Public Speaking
Education
California State University-East Bay 1992 — 1994
BA, Liberal Arts
Ohlone College 1989 — 1992
General Ed, General Ed
Newark Memorial High School
Na January 2015 - Present
Group ISO April 2010 - January 2015
Merchant Services 2015 - 2015
Group ISO April 2010 - September 2011
Skills
Internet Banking, Fraud, Sales Management, New Business Development, Sales Operations, Electronic Funds..., Marketing, Credit Cards, Payments, Sales, Business Development, Merchant Services, B2B, Relationship Management, Customer Service, Direct Sales, Financial Services, Electronic Payments, Payment Card Processing, Start-ups, Strategic Partnerships, Mobile Payments, Management, Business Strategy, Credit, Sales Process, Leadership, Team Building, Negotiation, Banking
Education
University of Phoenix 2006 — 2009
AA, General Studies
Intuitive Surgical July 2014 - Present
Intuitive Surgical October 2010 - Present
Intuitive Surgical April 2010 - October 2010
Intuitive Surgical October 2009 - April 2010
Intuitive Surgical January 2009 - October 2009
Ethicon, A Johnson & Johnson co January 2007 - January 2009
Merchant Services July 2005 - November 2006
Skills
Operating Room, Sales, Surgeons, Capital Equipment, Disposables, Urology, Surgical Instruments, Medical Devices, Market Development, Neurosurgery, OB/GYN, Cardiology, ENT, Orthopedic, Product Launch, General Surgery, Vascular, Surgery, Spine, Sales Operations, Cross-functional Team..., Medical Sales, Interventional..., Cath Lab, Interventional Radiology, General Awesomeness, Orthopedics
Education
University of California, Irvine 2003 — 2005
BS, Politics
Orange Coast College 2001 — 2003
Associate's Degree, Business Administration and Management, General
California State University, Fullerton August 2013 - Present
Mount San Antonio College or Mt. SAC February 2014 - Present
Merchant Services August 2009 - July 2013
SUTI March 2007 - February 2009
Skills
Succession Planning, Leadership Development, Marketing, Leadership, Training, Coaching, Public Speaking, Internal Communications, Quality Assurance, Workforce Development, Talent Management, Recruiting, Performance Management, Employee Relations, Management, Customer Service, Sales, Employee Training, Interviews, Human Resources, Time Management, Team Building, Onboarding, Talent Acquisition, Team Leadership, Social Networking, Cold Calling
Education
California State University-Fullerton
Master's degree, Human Communication Studies
Nodus Technologies December 2009 - Present
Merchant Services June 2007 - December 2009
Skills
Microsoft CRM, Solution Selling, Sales Process, Lead Generation, Direct Sales, Electronic Payment..., Customer Retention, CRM, Cloud Computing
Education
Eastern Nazarene College 2002 — 2004
Business Administration and Management, General
Archbishop Williams High School
College Prep
TMS Atlantic, Central, and Pacific March 2009 - Present
Merchant Services 2008 - 2014
Merchant Services 2008 - 2014
Skills
Entrepreneurship, Business Strategy, Strategic Planning, Customer Service, Business Development, Project Management, Marketing, New Business Development, Sales, Retail, Management, Customer Retention, Payments, Relationship Management, Sales Management, Strategic Partnerships
Education
University of Nevada-Reno
Bachelor of Science (B.S.), Economics
Università degli Studi di Torino / University of Turin
EEC- European Economic Community; Euro
Peoples Bank, "Banking Unusual" February 2014 - Present
American Financial Network Inc. June 2013 - January 2014
Newport Beach Holdings January 2013 - June 2013
American Advisors Group August 2012 - January 2013
Merchant Services August 2010 - January 2011
First American Home Loans June 2007 - May 2008
Integrity Financial Group June 2005 - May 2007
Skills
Mortgage Lending, Investment Properties, First Time Home Buyers, FHA financing, Refinance, Mortgage Marketing, Real Estate, Mortgage Banking, Loans, Loan Origination, Mortgage Underwriting, Conforming Loans, VA loans, Home Equity Loans, Government Loans, Home Equity Lines of..., Mortgage Collections, Foreclosures, Short Sales, Investors, Certified Mortgage..., USDA, Residential Mortgages
Education
Saddleback College 2009 — 2013
Associate's degree, Business, Management, Marketing, and Related Support Services
Fullerton College
Gartner 2015 - Present
Best Version Media 2015 - 2015
Merchant Services 2013 - 2015
Vector Marketing June 2007 - 2014
Skills
Sales Management, Direct Sales, Sales, Marketing, Branding & Identity, Brand Management, Brand Development, Selling, Selling Skills, Entrepreneurship, Motivational Speaking, Public Speaking, Team Leadership, Leadership, Marketing Strategy, Communication Skills, Customer Service, Team Building, Recruiting, Business Planning, Business Development, Start-ups, Executive Coaching, Business Coaching, Consumer Behaviour, Business Strategy, Event Management, Marketing Communications, Advertising, Proactive self-starter, New Business Development, Account Management
Education
University of Central Florida
B.S. Interdisciplinary Studies of Public Affairs and Health Sciences, Minor in Mass Communications
Merchant Services 2006 - Present
Hilton Clearwater Beach Resort 1999 - 2006
Hilton Clearwater Beach Resort 1998 - 1999
Hilton Clearwater Beach Resort 1997 - 1998
Belleview Biltmore Resort Hotel & Spa 1993 - 1997
Belleview Biltmore Resort Hotel & Spa 1988 - 1993
Skills
Integrity, Relationship Building, Proactive, Genuine, Networking, Client Retention, Detail Oriented, Business Services, Merchant Services, POS Solutions, Loyalty Programs, Social Marketing Tools, Customer Service, Management, Customer Retention, POS, Sales, Business
Education
University of Houston
General Studies, Honors Program
Merchant Services 2011 - Present
Karen's Place November 2008 - October 2011
Royvonne Group Care home October 2006 - November 2009
Skills
Personal Care Services, Bookkeeping, Secretarial Skills, Medication..., Medication Adherence, Housekeeping, Cooking, Physical Therapy, Appointment Scheduling, Management, Cashiering, Money Management, Customer Service, Telemarketing, Time Management, Residential Care
Education
Chemeketa Community College 2004 — 2005
Psychology
Sprague High School 2001 — 2004
Graduated
Cox Autotrader LLC April 2015 - Present
Town & Country Honda August 2013 - April 2015
Merchant Services 2012 - 2013
Merchant Services 2012 - 2013
Portland Trail Blazers February 2012 - May 2012
Town & Country Chrysler Jeep Mitsubishi February 2010 - March 2012
Town & Country Chrysler Jeep Mitsubishi June 2005 - May 2010
Promotions Team of Rose City Radio July 2007 - September 2008
Gales Creek Camp June 2003 - August 2004
Skills
Dealers, Customer Retention, Sales, Sales Process, Account Management, Social Media, Leadership, Advertising, Salesforce.com, Ticket Sales, Sales Operations, Social Media Marketing, Media Sales, Event Management, Marketing, Customer Service, Honda, Social Networking, Advertising Sales, Intercultural..., Broadcast Media Sales, Facebook, Sponsorship, Management, Automotive Sales
Education
Portland State University 2007 — 2010
Communications
Portland Community College 2004 — 2006
Merchant Services January 2013 - Present
Proficio Bank 2008 - Present
JPMorgan Chase 2004 - 2008
TWP Inc 1993 - 2001
Skills
Mortgage Banking, Residential Mortgages, Loan Origination, Credit, FHA, Credit Analysis, Refinance, Loans, Banking, Real Estate
Education
Northwestern School of Law
Juris Doctorate
The George Washington University
BS, Urban Studies
University of Copenhagen
Washington State University
Willapa Valley High School
Caswell Group January 2014 - Present
Hotel Fitness January 2012 - Present
Merchant Services August 2011 - Present
ADP August 2006 - October 2008
Faux Atlanta May 2001 - July 2006
SOHN October 1999 - January 2001
MJ Rost & Associates June 1996 - August 1999
Education
Genesee Community College 1994 — 1995
None, Child Psychology and Special Education
Business GPS October 2014 - Present
Window Nation March 2013 - March 2014
Vocus February 2011 - December 2012
Merchant Services May 2010 - January 2011
Chicago Education Project August 2009 - May 2010
Bradley University August 2007 - May 2009
Laser Quest August 2003 - March 2007
Skills
Cold Calling, Sales Process, Salesforce.com, Sales, Recruiting, Social Networking, Account Management, Customer Service, Outlook, Microsoft Office, Coaching, Business Networking, Team Leadership, Direct Sales
Education
Bradley University 2007 — 2009
Bachelor of Science, Psychology
William Rainey Harper College 2005 — 2007
Associate in Arts (A.A), Psychology
Premi-Air Heating and AC December 1994 - Present
Premi-Air Heating and Air Conditioning August 1994 - Present
Merchant Services May 2009 - February 2011
Skills
Geothermal, Solar, Heating, Green, Air Conditioning, HVAC, Indoor Air Quality, Solar Energy, Solar Thermal, Cooling Water, Boilers, Energy Conservation, Energy Efficiency, Energy, Green Building, Building Automation, Refrigeration, Energy Audits, HVAC Controls, Plumbing, Energy Management, Residential Homes, Cleantech, New Home Construction, Renovation, Renewable Energy, Ventilation, Building Science, Sustainable Energy, LEED, Building Maintenance, Alternative Energy, Sales, Photovoltaics, Heat Pumps, Commercial Real Estate, Home Improvement, Builders, Restoration, Contractors, Flooring, Custom Homes, Electricians, Tiles, Outside Sales, Wholesale, Construction, LEED AP, Leadership, Project Bidding
Education
George Brown College 1995 — 1995
Refrigeration 313d, Gas Technician 1
Yalmudical Yeshiva of Philadelphia 1978 — 1986
Bachelor of Talmudic Studies
Merchant Services September 2009 - Present
Rhinotek June 2007 - September 2009
Three Points Marketing December 2001 - July 2006
Education
University of California 1995 — 1999
B.A., Communications
Mt. San Antonio College 1993 — 1995
A.A., Business
Merchant Services July 2007 - Present
Freelance Theater Artist January 2004 - Present
Window Shoppers February 2007 - May 2007
Verizon Wireless January 2004 - January 2007
Verizon Wireless January 2004 - January 2007
Education
California State University-Long Beach
Political Science / Philosophy
Drainpipe Productions 1990 - Present
Various Companies 1991 - Present
Pasadena Waldorf School September 2012 - Present
Merchant Services 2009 - Present
Ofrenda 1997 - 2008
D'Avant Garde Media 2003 - 2006
Various Companies 1990 - 2005
Red Car 1996 - 1997
Hands Services 1993 - 1993
various January 1988 - January 1991
Skills
Commercials, Film, Production, Writing, Media Production, Feature Films, Film Production, Screenwriting, Script, Video Production, Production Management, Video, Creative Writing, Final Draft, New Media, Storytelling, Short Stories, Creative Development, Advertising, Copywriting, Creative Direction, Novels, Directing, Producing, Press Releases, Pre-production, Production Managment, Scripting, Screenwriter, Voice Over, HD Video, Web Video, Public Relations, Multimedia, Independent Film, Voice Acting, Drama, Screenplays, Line Producing, Blogging, Mac, Copy Editing, Script Doctoring, Digital Cinema, Narrative, Script Editing, Television, Documentaries, Music Videos, Entertainment
Education
University of Southern California 1986 — 1990
Bachelor of Arts (BA), Cinema Production
University of Southern California 1986 — 1990
Cinematic Arts, Production
Indiana State University
Radio Television and Film
Woodstock Community High School 1982 — 1986
Northwood Elementary School 1974 — 1979
Yum! Brands October 2014 - Present
Accurate Motorwerks September 2013 - October 2014
MARCO Ideas Unlimited August 2011 - September 2013
Merchant Services January 2010 - September 2011
DACA Inc. January 2001 - January 2010
Skills
Marketing, Sales, Marketing Strategy, Advertising, Customer Service, New Business Development, Integrated Marketing, Marketing Communications, Merchandising, Market Research, Sponsorship
Education
California Lutheran University 1997 — 2001
BS Business, Business, small business management, international business, marketing
Fachhochschul-Studiengänge Kufstein Tirol 2000 — 2000
Business
Wiley-Sanders 2015 - Present
Schneider National April 2014 - 2015
Always Fresh Fruit and Snacks, LLC August 2012 - February 2014
Camel Back Industries May 2010 - August 2012
Merchant Services January 2012 - February 2012
Mohawk Industries November 2002 - May 2010
Beaulieu of America Carpet Division January 2001 - January 2002
McKee Enterprises January 2000 - January 2001
Prosource Wholesale January 1998 - January 2000
Century Tile and Supply January 1996 - January 1998
Skills
Sales Professional, Project Portfolio..., Solution Provider, Microsoft Office, Microsoft CRM, Microsoft Suites, Solution Selling, Integrity, Account Management, Product Development, Sales Operations, Strategic Planning, Marketing, Negotiation, Customer Service, Purchasing, Vinyl, Forecasting, Team Leadership, Business Strategy, Recruiting, Wholesale, Carpet, Selling, Organizational..., Sales Process, Team Building, New Business Development, Coaching, Sales, CRM, Budgets, Tiles, Management, Key Account Management, Retail, Sales Management, Sales Presentations, Inventory Management, Process Improvement, Leadership, Pricing, Marketing Strategy, Contract Negotiation, B2B, Business Planning, Flooring, Merchandising, Competitive Analysis, Training
Education
Ashford University 2009 — 2011
MBA, Project Management
Rutgers University 1970 — 1976
BA, Art History
Hightstown High School 1966 — 1970
High School Degree, College Prep
Small Business Growth Alliance 2012 - Present
Merchant Services April 2011 - August 2012
Merchant Services March 2007 - April 2012
Disneyland Resort February 2005 - March 2007
Disneyland Resort February 1996 - February 2005
Education
California State Polytechnic University-Pomona 1998 — 2000
Bachelor of Science, Hotel and Restaurant Management
Mt. San Antonio College 1995 — 1998
Associates, Liberal Arts
University of Phoenix June 2012 - Present
University of Phoenix February 2005 - June 2012
Merchant Services 2003 - January 2005
The Quantum Group January 2000 - 2002
Skills
Social Media, Social Media Marketing, Online Marketing, Blogging, Social Networking, Marketing Communications, Public Speaking, Public Relations, Marketing, Higher Education, Facebook, Media Relations, Strategic Communications, Customer Service, Email Marketing, Editing, Leadership, Team Building, Event Planning, Online Advertising, Research, Critical Thinking, Advertising, Press Releases, Newsletters
Education
University of Phoenix 2010 — 2012
Bachelor of Business, Marketing
Phoenix College
AA, Business
Stewart Chevrolet and Cadillac August 2011 - Present
Verizon Wireless May 2009 - July 2010
Merchant Services September 2008 - May 2009
Wells Fargo April 2008 - September 2008
Sprint Nextel March 2001 - April 2008
Skills
Being abel to network..., Sales Operations, Sales, Salesforce.com, Marketing, Cold Calling, Customer Retention, Team Leadership, Time Management, Customer Service, Teamwork, Investments, Pricing, Customer Experience, Small Business, Accounting, Hospitality, Customer Satisfaction, Sales Process, Sales Management, Team Building
Education
Heald College 1998 — 2000
AA, Computer Science
Merchant Services December 2009 - Present
National Planning Association June 2007 - January 2009
Education
Queens College 1984 — 1988
KBA Docusys, Inc January 2013 - Present
Sierra Office Solutions, A Xerox Company November 2011 - December 2012
Merchant Services April 2009 - December 2010
Internet Auto Sales February 2005 - July 2009
Reno Dodge August 2003 - February 2005
Skills
Short Sales, Sales, Marketing, Sales Process, Investment Properties, Selling, Real Estate, Management, Sellers, First Time Home Buyers, Residential Homes, Foreclosures, REO, Sales Management, Buyer Representation, Negotiation, Buyers, CRM, Cold Calling, New Business Development
Education
University of Nevada-Reno 2005 — 2010
B.S., Business Management
Merchant Services June 2012 - Present
Simply Shelly January 2012 - Present
Extend Health July 2009 - January 2012
CieAura June 2009 - November 2011
Amelia's Lounge - Ramada Inn Airport May 2010 - February 2011
Handy Andy August 2008 - December 2009
Midway City Corporation July 2007 - August 2008
Valley Mental Health May 2004 - January 2007
Stanley Consultants August 2000 - May 2004
CJs Plumbing January 1999 - August 2000
Skills
Customer Service, Outlook, Payroll
Education
Salt Lake Community College 2003 — 2010
General Education
Weber State University 1991 — 1993
General Education
Team Laguna Real Estate May 2011 - Present
Merchant Services 2010 - 2010
Parmigiani Fleurier SA January 2006 - May 2009
AT&T 1985 - 2000
Skills
Public Relations, Social Media, Marketing Strategy, Marketing Communications
Education
Fairleigh Dickinson University
BS Marketing
Innovative Insurance Consultants Inc June 2015 - Present
Alliance Processing Services January 2015 - May 2015
Merchant Services August 2010 - January 2015
First Data Corporation June 2008 - August 2010
Skills
Credit Risk, Credit, Portfolio Management, Risk Management, Credit Analysis, Banking, Credit Cards, Financial Analysis, Financial Modeling, Merchant Services, Payments, Underwriting, Commercial Lending, Treasury Management, Commercial Banking, Financial Services, Relationship Management, Insurance, Finance, Sales, Management, Executive Management, Customer Service, Leadership, Analysis, Strategic Planning, Account Management, Strategic Partnerships
Education
Florida Atlantic University 2004 — 2007
Master of Business Administration (M.B.A.), Finance, General
Florida Atlantic University 2000 — 2004
Bachelor’s Degree, Finance and Business Management
Drumming 2014 - Present
Merchant Services August 2008 - Present
M25 Alliance 2007 - Present
Skills
Public Speaking, Small Business, Customer Service, New Business Development, Marketing, Social Media, Sales, Negotiation, Account Management, Event Planning, Drums, Merchant Services, Credit Card Transaction..., Entrepreneurship, Non-profits, Social Media Marketing, Budgets, Social Networking, Finance, Business Planning, Online Advertising, Microsoft Office, Recruiting, Sales Process, Direct Sales, Leadership, Nonprofits, Email Marketing, Strategic Partnerships, Training, Public Relations, Microsoft Excel, B2B, Musicians, E-commerce, Time Management, Online Marketing, Advertising, Start-ups, Event Management, Process Improvement, Leadership Development, Management, Marketing Communications, Project Management, Selling, Business Analysis, Business Strategy, Project Planning, Fundraising
Education
University of Houston 1994 — 1997
BBA Finance, Finance, General
Round Rock High 1988 — 1992
Comcast Cable June 2015 - Present
PDi Communication Systems Inc. July 2013 - June 2015
People's Trust Insurance Company May 2012 - June 2013
LTD America June 2010 - April 2012
Merchant Services October 2007 - May 2010
Zone Care USA June 2000 - October 2007
Skills
Sales, Account Management, Telecommunications, Customer Service, Solution Selling, Sales Management, Negotiation, Key Account Management, Product Management, Leadership, New Business Development, Strategy, Team Leadership, Business Development, Wireless
Education
Katharine Gibbs School 1998 — 2000
Associate's degree, Business Administration and Management, General
Personnel Concepts May 2012 - Present
Zoetic Movement Company June 2014 - August 2015
Merchant Services April 2011 - May 2012
Satex October 2010 - April 2011
The Socal Group April 2009 - October 2010
Skills
Training, Sales, Account Management, Recruiting, B2B, B2C, Inside Sales, Outside Sales, Relationship Management, Relationship Development, Talent Developer, Social Media, Customer Service, Direct Sales, Marketing, Social Networking, Leadership, Marketing Strategy, Sales Management, Team Building, Social Media Marketing
Education
University of California, Irvine 2002 — 2005
Bachelor's Degree, Dance
Purchase College, SUNY 2001 — 2002
Candidate B.A. Dance, Dance
ADP June 2015 - Present
Merchant e-Solutions November 2012 - Present
International Cruise and Excursions March 2012 - November 2012
Merchant Services January 2009 - March 2012
Buckle Inc June 2007 - December 2008
Skills
PowerPoint, Excel, Word, Customer Satisfaction, Customer Service, Merchant Services, Prospecting New Accounts, Sales, Account Management, Sales Presentations, Sales Process, Competitive Analysis, Outlook, Time Management, Cold Calling, Marketing, Analytics, Advertising, Training, Business Development, Selling
Education
Arizona State University 2006 — 2015
in progress
Jackson Community College
Napoleon
TalentServed Executive Hospitality Recruiters June 2012 - Present
DIRECTV Commercial Dealer November 2007 - June 2012
Portellus June 2007 - September 2007
Melissa Data August 2005 - June 2007
Merchant Services September 2004 - July 2005
Advanced Access February 2004 - September 2004
Orange County Probation Dept March 1992 - February 2004
Skills
Recruiting, Human Resources, Sourcing, New Business Development, Executive Search, Sales, Team Building, Lead Generation, Cold Calling, Research, Hiring, Talent Acquisition, Marketing, Customer Satisfaction, Training, Customer Service, Hospitality
Education
Fullerton College 1990 — 1992
Psychology, Criminal Justice
SABMiller August 2012 - Present
Merchant Services April 2011 - August 2012
Cooper Industries Ltd. April 2008 - April 2011
Boston Scientific August 2006 - January 2008
Skills
Account Reconciliation, General Ledger, Fixed Assets, GAAP, Cost Accounting, Financial Reporting, Accruals, US GAAP, Internal Controls, Accounting, Variance Analysis, Revenue Recognition, Sarbanes-Oxley Act, Auditing, Budgets, Financial Accounting, Accounts Payable, SEC filings, Accounts Receivable, Hyperion Enterprise
Education
University of Phoenix 2014 — 2015
Master’s Degree, Accounting
Park University 2000 — 2003
BS, Administration
CloudDoor May 2015 - Present
Perficient April 2014 - May 2015
Cloud Sherpas February 2013 - January 2014
Bluewolf August 2010 - February 2013
Bluewolf December 2006 - August 2010
Merchant Services August 2006 - December 2006
The Adirondack Trust Company May 2003 - December 2005
Precision Reports May 2005 - September 2005
Skills
SaaS, Salesforce.com, CRM, Business Development, Cloud Computing, Sales, Professional Services, Databases, Solution Selling, Account Management, Analysis, Training, Business Process Design, Management Consulting, Entrepreneurship, Sales Operations, Enterprise Software, New Business Development, Business Strategy, Management, Strategy, Business Intelligence, Complex Sales, Selling, Mobile Applications, Salesforce.com..., Consulting
Education
Skidmore College 2002 — 2006
BS, Management and Business
Western Dental Services April 2012 - May 2015
Western Dental Services February 2011 - April 2012
Merchant Services December 2010 - January 2011
Fred Meyer November 2009 - October 2010
Soriano & Associates October 2009 - November 2009
Fred Meyer July 2008 - October 2009
University Writing Center at Cal Poly Pomona April 2006 - June 2007
Learning Resource Center at Cal Poly Pomona October 2005 - June 2007
Skills
Customer Service, Microsoft Office, Microsoft Word, Microsoft Excel, Data Entry, Windows, Training, Computer Hardware, Software Documentation, System Administration, Windows 7, Troubleshooting, Project Management, Event Planning, Team Building, Team Leadership, Leadership, Public Speaking, Databases, Text Editing, Project Coordination, Inventory, Inventory Accuracy, Physical Inventory, Inventory Control, Proofreading, Mistake Proofing, Writing
Education
The Poynter Institute 2015 — 2016
Certificate in Editing
California State Polytechnic University-Pomona 2005 — 2007
BS
Saddleback College 2002 — 2005
AA
Merchant Services April 2015 - Present
MB Community Health Center August 2010 - April 2015
FHBrands September 2009 - August 2010
South Fl Cardiology June 2006 - September 2009
Jewish Community Services January 2006 - June 2006
Skills
Healthcare, Customer Service, Healthcare Management, PowerPoint, Medical Records, Public Speaking, Health Information..., Hospitals, EHR, Microsoft Word, Event Planning, Outlook, Leadership, Microsoft Office, Microsoft Excel, HIPAA, Medical Billing, Strategic Planning, Policy, Fundraising, Medicine, Supervisory Skills, Management, CPT, Community Service, Merchant Services, Credit Card Transaction..., Credit Card Terminals, Merchant Card Processing
Education
Florida International University - College of Business 2015 — 2016
Master of Business Administration (M.B.A.), Business Administration and Management, General
Florida International University 2010 — 2014
Bachelor's degree, Health Services Administration
My City Merchant January 2015 - Present
Merchant Services January 2013 - Present
mycityhousewives.com June 2014 - December 2014
ClearGate 2011 - 2013
Simple Floors, Inc 2006 - 2010
Skills
Sales, Merchant Services, Sales Management, Sales Presentations, Marketing Strategy, E-commerce, Customer Service, Cold Calling, Fitness Training, Sports Nutrition, Flooring, cloud bookkeeping, Online Advertising, Direct Marketing, Retail, Selling, Marketing, Direct Sales, Social Networking, Strategic Planning, Salesforce.com, Small Business, Lead Generation, Social Media Marketing, New Business Development, Entrepreneurship, Strategic Partnerships, Online Marketing, Training, B2B, Leadership, Business Development, Team Building, Management, Account Management, Sales Operations, Customer Retention, Email Marketing, Sales Process, Negotiation, CRM, Budgets, Customer Satisfaction, Competitive Analysis, Contract Negotiation, Start-ups, Strategy, Business Planning, Product Marketing, Market Planning
Education
Bellevue Community College 1996 — 1998
Business Administration and Management, General
Proctor R Hug
Riverside County Department of Waste Resources June 2015 - Present
Department of Public Social Services June 2014 - October 2014
Walgreens October 2012 - February 2013
Smith Family August 2011 - May 2012
Johal Family May 2011 - August 2011
Three Little Birds Daycare August 2010 - January 2011
Merchant Services January 2010 - August 2010
funastics January 2010 - May 2010
Premium Nail Concepts August 2007 - December 2009
Saturn Cleaners February 2005 - February 2008
Skills
Microsoft Office, Microsoft Excel, Customer Service, Public Speaking, Research, Leadership, Microsoft Word, PowerPoint, Social Media, Project Management, Creative Strategy, Employment Consulting, Resume Writing, Screening Resumes, Appointment Scheduling, Early Childhood..., Early Childhood...
Education
Norco College 2014 — 2014
Business Administration, Management and Operations
Riverside City College 2007 — 2009
Early Childhood Education and Teaching
Merchant Services January 2014 - Present
Cartridge World July 2008 - November 2012
TNC Solutions Inc. October 2007 - June 2008
UC Irvine September 2006 - October 2007
Skills
Store Management, Merchandising, Retail, Retail Sales, Inventory Management, Social Media Marketing, Marketing Strategy, Food Safety, Customer Service, Social Media
Education
The Academy of Radio and TV Broadcasting 2013 — 2014
Certificate of Completion & Certificate of Excellence, Radio, Television, and Digital Communication, 4.0
Le Cordon Bleu College of Culinary Arts-Pasadena 2001 — 2003
Associate's Degree, Culinary Arts/Chef Training, 4.0
Quartz Hill High School 1998 — 2001
High School, General Studies, 4.3 GPA
Whole Harvest August 2006 - Present
Solaris Global Energy May 2013 - December 2013
Merchant Services July 2011 - June 2013
Tangent Productions 2008 - 2010
Wilhemina Models 2001 - 2003
Up With People 1991 - 1992
Skills
Project Management, Strategic Planning, Event Planning, Public Speaking, Team Building, Leadership Development, Social Media Marketing, Social Media, Event Management, User Experience, Brand Management, Entertainment, Theatre, Voice Over, Business Analysis, Financial Modeling, Customer Service, Marketing Strategy, Business Development, Sales, Entrepreneurship, Music, Music Production, New Business Development
Education
Temple University 1986 — 1989
Bachelor of Business Administration (BBA), Economics, A
Temple University - Fox School of Business and Management 1986 — 1989
BBA, Economics
Queen's Royal College
The Baltimore Life Insurance Company July 2013 - Present
US Equipment Financing, Inc. March 2012 - Present
Merchant services 2011 - 2011
. November 2004 - January 2009
Smart Business credit November 2004 - January 2009
Greater York Magazine 1999 - 2002
Greater York Magazine 1999 - 2002
Greater York Magazine 1999 - 2002
Greater York Magazine 1999 - 2002
Skills
Whole Life, Sales Management, Fixed Annuities, Analysis, Mortgage Protection, Term Life Insurance, Credit, Negotiation, Direct Sales, New Business Development, Licensed Life Insurance..., Business Planning, Customer Service, Team Building, Contract Negotiation, Operations Management, Business Strategy, Account Management, Strategic Planning, Finance, Start-ups, Team Leadership, Risk Management, Purchasing, Selling, Budgets, Marketing Strategy, Coaching, Credit Cards, Customer Relations, Consultative Selling, Contract Negotiations, Process Improvement, B2B, Problem Solving, Compliance, Business Analysis, Documentation, Fundraising, Change Management, Budgeting, Microsoft Office, Product Marketing, Direct Marketing, Equipment Inspections, Credit compliance..., Life Insurance
Education
The George Washington University
Business and psychology
Immaculata College
The George Washington University - School of Business
psychology, business
College Works Painting August 2013 - Present
Merchant Services December 2012 - August 2013
Merchant Services October 2011 - December 2012
UCLA July 2004 - June 2008
Skills
Call Centers, Customer Retention, Leadership, Coaching, Cold Calling, Dialer Management, System Monitoring, Predictive Dialers, Dialers, Time Management, Strategic Planning, Lead Generation, Customer Service, Goal Oriented, Task Management, Multi Tasking, Product Launch, Research, Mentoring, Vegan, Vegetarian, Highly motivated..., Succession Planning, Business Strategy, Team Management, Team Building, Telephone Skills, Telemarketing, Soft Skills, Employee Training, Customer Satisfaction, CRM, Sales, B2B, Training, Call Center Development, Customer Experience, Sales Presentations
Education
University of California, Los Angeles 2004 — 2008
Bachelor's degree, History
Independent Consultant August 2015 - Present
Acclaim Technical Services March 2011 - July 2015
Acclaim Technical Services December 2005 - April 2011
Merchant Services March 2005 - November 2005
White Cap Construction Supply 1997 - March 2005
Skills
Benefits Administration, Leadership, Negotiation, Human Resources, Operations Management, Security Clearance, Recruiting, Employee Relations, Training, Budgets, Program Management, Talent Acquisition, Applicant Tracking..., Employee Benefits, Sourcing, Team Building, Intelligence, Technical Recruiting, Process Improvement
Education
California State University-Long Beach 1987 — 1989
Business Management
United Capital Payments June 2013 - Present
Merchant Services January 2011 - June 2013
Stand up MRI. January 2006 - January 2011
Wamu February 2002 - December 2006
Skills
Credit Cards, Payment Card Processing, Payments, Transaction Processing, Start-ups, ACH, Payment Gateways, E-commerce, Merchant Acquiring, Merchant Services, Cold Calling, Recruiting, Sales Management, Sales Rep Training
Education
Bryant College 1999 — 2003
Finance, General
Samsung C&T America, Inc. June 2012 - Present
Feit Electric March 2010 - June 2012
Merchant Services November 2005 - February 2010
Triad Financial September 2004 - October 2005
Self Employed January 2000 - August 2004
Skills
Workforce Planning, Employee Relations, Onboarding, Exit Interviews, Succession Planning, HR Policies, New Hire Orientation, Employer Branding, Creative Sourcing, Candidate Assessment, Job Analysis, HR Consulting, Legal Compliance, SPHR, Hiring, HR Strategy, EEO compliance, Employee Handbooks, New Hire Orientations, Labor Relations, Professional Networking, Leaves Of Absence, Employee Benefits, Compensation, Vendor Management, Project Management, Training & Development, Performance Management, Employee Retention, Safety, Investigations, Integrity, Problem Solving, Team Leadership, Strategic Planning, Emotional Intelligence, Cost Reduction, Human Capital Management, Human Capital Strategy, Talent Acquisition, High Volume Recruiting, Background Checks, Coaching, Organizational..., Talent Management, Recruiting, Technology, Ethics, Change Management, Continuous Improvement
Education
California State University-Long Beach
B.S., Human Resources Management
Irvine Valley College
A.S., Business Management
Sofranko Advisory Group, LLC and Hospitality Brokerage Services September 2015 - Present
NCR Merchant Solutions August 2014 - April 2015
PNC May 2012 - July 2014
Merchant Services September 2011 - April 2012
Freelance March 2007 - August 2011
Faces Media 2008 - 2009
On The Scene Productions March 2005 - February 2007
Orbis Broadcast Group September 1997 - August 2001
WINK-TV November 1994 - September 1997
WINK-TV/CBS 1994 - 1997
Skills
Consultant, Sales, Voice Over, Broadcast, Television, Media Relations, Public Relations, Radio, Video Production, Social Media, Social Media Marketing, Video, Publicity, Advertising, New Business Development, Marketing, Facebook, Digital Media, Press Releases, Social Networking, New Media, Copywriting, Corporate Communications, Video Editing, Storytelling, Final Cut Pro, Radio Broadcasting, Blogging, Multimedia, Entertainment, Content Strategy, Creative Writing, Editing, News Writing
Education
Northwestern University 1990 — 1991
M.S., Broadcast Journalism
Penn State University 1982 — 1986
B.A., Speech Communications
Merchant Services January 2003 - Present
Education
University of Louisiana at Lafayette 1993 — 1996
The Young Americans College of the Performing Arts September 2013 - Present
Foundation for The Young Americans December 2013 - July 2015
Self-Employed December 2011 - August 2013
Merchant Services November 2009 - December 2011
Merchant Services April 2007 - November 2009
Disneyland Resort 2004 - 2006
The Walt Disney Company 1996 - 2005
IAJE - International Association for Jazz Education 2000 - 2003
Disney Entertainment Productions 2000 - 2003
J.B. Robin Company 1998 - 2000
Skills
On-camera, Production, Event Planning, Event Management, Entertainment, Project Management, Production Managment, Marketing, Social Media Marketing, Strategic Planning, Public Relations, New Business Development, Fundraising, Management, Public Speaking, Team Building, Media Relations, Social Media, Social Networking, Hospitality, Human Resources, Corporate Events, Video Production, Leadership, Acting, Customer Service, Television
Education
University of Santa Monica 2006 — 2008
Master's Program - COC, Spiritual Psychology
New York University 1992 — 1992
Circle in the Square - Drama Major
Orange County High School of the Arts 1988 — 1992
Musical Theater, Drama Major
Right Start Mortgage July 2014 - Present
Perl Mortgage October 2013 - July 2014
The Lending Company February 2012 - October 2013
All Home Lending, Inc January 2010 - February 2012
Merchant Services August 2008 - April 2010
Countrywide February 2005 - July 2008
Lenders Direct September 2003 - January 2005
CBSK Finanical 2000 - 2003
Dollar Mortgage 1996 - 2000
Skills
Mortgage Lending, Loans, Banking, FHA, Negotiation, Sales, Mortgage Banking, Credit, Refinance, Loan Origination, VA loans, Real Estate, FHA financing, USDA, Residential Mortgages, FHA Financing, VA Loans
Education
Christian Heritage College 1998 — 2000
BS, Management
San Diego State University-California State University 1988 — 1993
Business Finance
Christian High School 1984 — 1988
Big Brothers Big Sisters of San Diego County January 2011 - July 2012
Big Brothers Big Sisters of San Diego County September 2009 - February 2011
Big Brothers Big Sisters of San Diego October 2008 - March 2010
Merchant Services March 2007 - March 2008
Disneyland Resort February 2006 - March 2007
Disneyland Resort September 2003 - February 2006
Disneyland Resort September 1998 - September 2005
Skills
Nonprofits, Volunteer Management, Microsoft Excel, Customer Service, Fundraising, Microsoft Office, Business Development
Education
California State University-Fullerton 2001 — 2003
Payment Processing Professional January 2011 - Present
Merchant Services June 2003 - September 2011
Insurance123.com 1999 - 2003
Skills
Merchant Services, Electronic Payments, Credit Cards, Payment Systems, Payment Card Processing, Debt Settlement, E-commerce, Strategy, Business Development, Acquiring, Selling, Management, Leadership, Sales, Sales Management, Customer Retention, Entrepreneurship, Recruiting, Strategic Partnerships, Strategic Planning, Negotiation, Executive Management, Payment Gateways, E-payments, Debit Cards, Mobile Payments, Customer Acquisition, B2B, Cards, Lead Generation, Salesforce.com, Sales Process, Direct Sales, Mobile Commerce, Transaction Processing, Payments, Start-ups, CRM, Cold Calling, Coaching, Product Management, Banking, Relationship Management, Financial Services, Credit, Business Strategy, Marketing Strategy, Marketing, Financial Risk, Portfolio Management
Education
University of California, Irvine 1993 — 1997
English
Capo Valley Christian School
Concordia University-Irvine
MBA
Merchant Services March 2005 - Present
Education
Fullerton College 1994 — 1997
Merchant Services January 2005 - Present
BNI 2007 - 2010
Columbus Chamber of Commerce 2005 - 2010
Creditel 2003 - 2006
Skills
New Business Development, Sales, Customer Service, Strategic Partnerships, Small Business, Management, Sales Management, Team Building, Strategic Planning, Merchant Services, Credit, Mobile Payments, Salesforce.com, Account Management, Project Management, Marketing Strategy, Advertising, Marketing, Online Advertising, Public Relations, Public Speaking, Selling, Operations Management, Negotiation, Leadership, Event Management, Customer Retention, Coaching, Business Development, B2B, Banking, Social Networking, Time Management
Education
Columbus State University
Silverpop September 2013 - Present
c360 April 2012 - September 2013
Web.com April 1999 - June 2011
Merchant Services February 1997 - March 1999
Skills
IIS, Active Directory, DNS, Miva, Avaya, Cisco Technologies, Microsoft Exchange, Help Desk Support, Email Marketing, MySQL, Microsoft Technologies, HTML, Network Administration, Web Editing, NTFS, Windows Server, Troubleshooting, Computer Hardware, Apache, Wireless Networking, Unix, Solaris, Antivirus, Operating Systems, Disaster Recovery, DHCP, Microsoft SQL Server, Cloud Computing, Access, VMware Infrastructure, TCP/IP, Networking, VMware, Software Installation, Firewalls, E-commerce, VPN, Technical Support, Servers, Data Center, Citrix, Red Hat Linux, Windows 7, Virtualization, Hardware, Linux System..., NTFS Permissions, Cisco Reporting, Exchange Server, Salesforce
Education
Morehouse College 1977 — 1980
Merchant Services December 2014 - Present
CardConnect Payments March 2014 - November 2014
Citi Merchant Services LLC, a First Data Alliance 2009 - October 2013
PNC Merchant Services LLC, a First Data Alliance 2006 - 2009
Chase Merchant Services LLC, a First Data Alliance 2000 - 2004
Skills
Credit Card Processing, Merchant Services, E-commerce, POS, Payment Gateways, Electronic Payments, Payment Solutions, Payment Processing, Gift Cards, Debit Cards, Online Payments, ACH, Electronic Payment, Credit Cards, Payment Systems, Check Processing, Transaction Processing, Payment Card Processing, Business Development, Salesforce.com, Consultative Sales..., Relationship Management..., Mobile Payments, Contract Negotiation, Customer Acquisition, Customer Retention, Customer Experience, Banking, B2B, Strategy, Relationship Management, Strategic Partnerships, Payments, Sales, E-payments, Marketing
Education
Pace University - Lubin School of Business 2015 — 2016
Master's Degree, Finance and Financial Management Services
Vassar College 1993 — 1998
Bachelor of Arts, Multi-/Interdisciplinary Program in Science, Technology and Society
Brooklyn Tech High School 1990 — 1993
Specialized Science High School, Computer Science
Zillow.com April 2012 - October 2013
Northwest Amateur Athletic September 2011 - January 2013
Merchant Services November 2009 - April 2012
Amazon.com January 2006 - January 2010
4C Technologies August 2004 - January 2006
FedEx Ground May 2004 - August 2004
Industrial Scientific October 2002 - May 2004
WebMedx May 2001 - May 2002
JP Morgan December 2000 - May 2001
Citibank July 1999 - December 2000
Skills
Software Development, Distributed Systems, Agile Methodologies, Scrum, Software Engineering, Java, Web Services, Software Design, JavaScript, Agile Project Management, C#, Linux, XML, Objective-C, .NET
Education
Carnegie Mellon University
Molecular Biology and Computer Science
University of Pittsburgh
Molecular Biology and Computer Science
Merchant Services November 2012 - Present
Education
Century College 1991 — 2008
Trident USA Health Services January 2014 - Present
Merchant Services June 2006 - June 2013
Global Payments September 2002 - June 2006
Household Finance 1998 - 2000
Skills
Loans, Risk Management, Credit Cards, Retail Banking, Portfolio Management, Mortgage Lending, Financial Risk, Financial Analysis, Customer Service, Process Improvement, Microsoft Excel, Relationship Management, Management, Commercial Banking, Finance, Credit Risk, Credit Analysis, Credit, Banking, Collections, Underwriting, Merchant Services, Leadership, Training, Debit Cards, Payment Card Processing, Electronic Payments, Payments, Executive Management, Negotiation, Business Analysis, Cards
Education
Concord Law School - Kaplan University 2009 — 2011
Associate of Arts and Sciences (AAS), Legal Assistant/Paralegal
University of Maryland College Park 2007 — 2009
Legal Ethics
Norfolk State University 1998 — 2001
Legal Ethics/Computer Science
DoubleTree by Hilton Leominster March 2014 - Present
Merchant Services October 2012 - Present
Rotmans Furniture March 2010 - October 2012
Sherborn Inn November 2003 - November 2009
Holiday Inn Boston - Dedham Hotel & Conference Center January 1999 - May 2003
Honda Cars May 1998 - October 1998
Charles Hotel January 1996 - January 1998
Habitat Wallpaper and Blinds February 1997 - August 1997
Skills
Advertising, Catering, Corporate Events, Customer Satisfaction, Event Management, Event Planning, InDesign, Marketing, Marketing Communications, Sales, Team Leadership, Trade Shows, Customer Service, Hospitality, Sales Management, Hospitality Management, Management, Hospitality Industry, Social Networking, Revenue Analysis, Tourism
Education
Salem State College 1987 — 1991
B.S. Business Administration, Marketing
Strategis January 2008 - Present
Merchant Services January 2007 - June 2008
computershare 2000 - January 2002
Education
Fisher College 1986 — 1988
degree, business courses
Ipayment October 2011 - February 2013
merchant services April 2002 - February 2012
Skills
B2B, New Business Development, Sales Management, Account Management, Direct Sales, Sales Process, Debit Cards, Lead Generation, Gift Cards, Sales, International Sales, Key Account Management, Marketing, Cold Calling, Contract Negotiation, Team Building, Marketing Strategy, Sales Presentations, Product Development, Strategic Planning, Customer Service, Salesforce.com, Business Development, Solution Selling, Sales Operations, Merchant Services, Negotiation, Product Marketing, Selling, Customer Retention, P&L Management, Leadership, Strategic Partnerships
Education
University of Pittsburgh 1975 — 1980
Bachelor of Business Administration (BBA), Sales and Marketing
Merchant Services 2005 - Present
Education
Guilford College 1975 — 1979
BS, Finace, Accounting
New Penn Financial, LLC February 2014 - Present
Foundation Financial Group June 2013 - February 2014
Merchant Services April 2012 - December 2013
Jacobs & King, LLC October 2010 - November 2011
EXPRESS October 2008 - April 2010
McCarthy Weston December 2006 - August 2008
Skills
Legal Research, Legal Writing, Legal Assistance, Corporate Law, Pleadings, Document Review, Family Law, Document Drafting, Legal Documents, Wills, Contract Law, Lexis, Mortgage Lending, Sales, Loans, Mortgage Banking, Residential Mortgages, Customer Service
Education
Northern Arizona University 2002 — 2006
BA, Philosophy
Educational Commission for Foreign Medical Graduates 2015 - Present
Clinical Skills Evaluation Collaboration Center 2014 - 2015
Merchant Services 2007 - 2015
Communications Consulting Firm 2004 - 2008
Unisys Corporation 1999 - 2002
Rosenbluth International 1994 - 1999
Skills
Strategic..., Internal and External..., Project Management, Media Relations, Public Relations, Internal & External..., Strategic Communications, Corporate Communications, Press Releases, Internal Communications, Marketing Communications, Crisis Communications, Leadership, Event Management, Management, Training, Strategy
Education
Indiana University Bloomington
M.P.A., Master of Public Affairs
Universidad Complutense de Madrid
Spanish, International Relations, Economics, Study Abroad
University of Wisconsin-Madison
Bachelor of Arts (BA), International Relations - Economic /Business
ResCare Workforce Services January 2015 - Present
ResCare Workforce Services July 2013 - December 2014
ResCare Workforce Services February 2013 - July 2013
ResCare October 2011 - February 2013
Merchant Services February 2011 - August 2011
Merchant Services June 2009 - February 2011
Merchant Services January 2008 - May 2009
Skills
Recruiting, Career Counseling, Interviews, Training, Coaching, Human Resources, Employee Relations, Talent Acquisition, Applicant Tracking..., Onboarding, Talent Management, Team Building, Hiring, Employee Training, Leadership, Performance Management, Customer Service, Job Fairs, Internet Recruiting, Sourcing, Microsoft Office, Time Management
Education
California State University-Fullerton 2001 — 2003
Bachelor of Science, Human Services
Moocho January 2014 - Present
First Data Merchant Services January 2013 - January 2014
First Data Corporation January 2008 - December 2012
First Data Corporation April 2006 - December 2008
Merchant Services September 2003 - August 2006
Deloitte June 2002 - September 2003
Skills
Merchant Services, Electronic Payments, Payment Card Processing, Debit Cards, Payment Gateways, Direct Sales, Credit Cards, B2B, Account Management, New Business Development, Sales, Recruiting, Strategic Planning, Team Leadership, Team Building, Training, Coaching, Sales Management, Salesforce.com, Portfolio Management, Business Planning, Financial Services, Gift Cards, Business Development, E-payments, Strategic Partnerships, Call Centers, Management, Marketing Strategy, Banking, Payment Systems
Education
Penn State University 1997 — 2001
BS, MSIS
Merchant Services April 1995 - August 2012
Education
Butler High School
diploma, General Studies
Kentucky Wesleyan College
ZEERPAY December 2007 - Present
Merchant Services April 1992 - November 2007
Education
The University of Texas at El Paso
Kindred Hospital January 2013 - Present
Royal Healthcare October 2012 - Present
Merchant Services November 2007 - February 2013
Skills
Credit Cards, Merchant Services, Payment Card Processing, Underwriting, Customer Service, Employee Benefits, Call Centers, Sales, Outlook, Electronic Payments, Mortgage Banking, Accounting, Microsoft Excel, Business Analysis
Education
American Career College-Anaheim 2010 — 2012
DeVry University-California 2006 — 2008
Bachelor of Science (BS), Technical Management and Marketing
Wolf & Company, P.C. January 2015 - April 2015
United States District Court for the Eastern District of Wisconsin May 2014 - August 2014
Williamson & Melendez August 2013 - December 2013
Massachusetts District Court, Chelsea Division June 2013 - August 2013
Law office of Iannella and Mummolo March 2011 - December 2012
Merchant Services June 2010 - June 2012
Institute of International Education October 2008 - December 2008
Office of the Attorney General June 2008 - August 2008
Baratta Partners Sports Agency June 2007 - August 2007
Skills
Westlaw, Merchant Services, Sales, Courts, Legal Research, Legal Writing, Litigation, Motions, Lexis, Paralegals, Sports Law, Environmental Law, Contract Negotiation, Research, Corporate Law, Legal Advice, Personal Injury, Civil Rights Law, Outlook, Regulatory Compliance
Education
Suffolk Law School 2012 — 2015
Doctor of Law (J.D.)
Union College 2006 — 2010
Bachelor of Arts (B.A.), Political Science
Northfield Mount Hermon School 2005 — 2006
Post Graduate Degree, Post- graduate
Merchant Services October 2010 - Present
Don Jagoda Associates 2004 - 2010
Education
Marist College
west islip high school
Merchant Services April 2013 - May 2013
Education
California State University-Channel Islands 2008 — 2012
Bachelor of Science (BS), Business
Merchant Services 2012 - 2012
Applied General Agency June 2011 - December 2011
Education
Cypress College 2011 — 2012
Currently Attending, General Education
JF Kennedy High School 2007 — 2011
High School Diploma, General Education
Pacific Aviation School June 2012 - March 2014
Merchant Services May 2012 - December 2013
California Homepro,Inc November 2011 - February 2012
Radston's Office Supply January 2008 - April 2010
A.T. Funding June 2006 - November 2007
Corporate Express September 1988 - June 2003
Skills
Sales, Customer Satisfaction, Cold Calling, Business Development, Call Centers, Market Research, Purchasing, Analysis, Procurement, Networking, Pricing, Finance, Credit, Accounting, Mortgage Lending, Customer Service, Outlook, Training
Education
University of California 1980 — 1985
B.A. degree, Liberal Arts
Miramonte High School 1977 — 1980
Perly Fullerton July 2014 - Present
K-SPACE Enterprises Ltd. July 2013 - Present
Arizona State University August 2013 - December 2014
Greater Phoenix Chamber of Commerce October 2012 - August 2013
Independent Contractor April 2011 - August 2013
Home Security Agency July 2012 - October 2012
BeautiControl July 2009 - October 2012
Merchant Services December 2011 - July 2012
Jacobs and Associates May 2008 - December 2011
oDesk Freelancer April 2011 - June 2011
Skills
Web Development, Project Management, Management, Web Design, SQL, HTML, Business Networking, CSS, Technical Writing, Customer Service, System Administration, Website Development, HTML scripting, Web Services, Databases, Content Management, Crystal Reports, Experiential Learning, CMS, Social Networking, Social Media Marketing, Time Management, Leadership, CRM, Enthusiast, Data Analysis, Futurism, Training, Great Motivator, Technology, learner, Entrepreneurship, Start-ups, High Achiever, Adaptability, MySQL, PHP, Personality Assessment, Non-profit..., Technical Documentation, Lead Generation, Photoshop, Employee Training, SugarCRM, Vtiger
Education
Arizona State University 2013 — 2014
Professional Science Masters, Science and Technology Policy, 3.5
Northern Arizona University
Bachelor of Arts, English, 3.34
Xavier College Preparatory
High School Diploma, General
Merchant Services October 2010 - Present
Education
Art Center College of Design
Merchant Services December 2012 - Present
Williams Communications April 1983 - March 2001
Education
Auburn University at Montgomery 1972 — 1973
MBA Studies, Accounting and Business/Management, 4.0
Troy State University 1971 — 1972
Bachelor of Business Administration (B.B.A.), Accounting and Business/Management, 4.0
University of South Alabama 1968 — 1971
Bachelor of Science (B.S.), Mathematics and Statistics, 3.2
John Guzman Crane Service May 2013 - July 2014
Merchant Services 2010 - 2011
JDL Packaging Systems, Inc. 2008 - 2010
Skills
Merchant Services, Cold Calling, Electronic Payments, Credit Cards, Microsoft Word, Payment Card Processing
Education
California State University-Long Beach 2004 — 2008
Bachelor's degree, Criminal Justice and Corrections
Merchant services June 2012 - Present
Affnet November 2006 - June 2012
Merrill Lynch June 1994 - March 1998
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML, Public Speaking, Budgets, Strategic Planning, Negotiation, C++, Editing, C, Java
Education
California State University-Long Beach - College of Business Administration
Bachelor of Arts (B.A.), Accounting
Merchant Services 2012 - Present
Education
Kennesaw State University
Trinity Consultants July 2014 - Present
Action Environmental and Construction Inc January 2014 - June 2014
American Career College February 2013 - June 2013
Merchant Services 2013 - 2013
Skills
Outlook, Customer Service, Data Entry, Microsoft Excel, Microsoft Word, Invoicing, QuickBooks, Employee Relations, Asbestos, EPA, Microsoft Office, Administration, Administrative..., Event Planning, Marketing Communications, Organization Skills, Office Administration
Education
Richard Stockton College of New Jersey 2008 — 2010
Bachelor of Science (BS), Environmental Science
excelleRx August 2006 - Present
Merchant Services May 2006 - August 2006
CVS Caremark Corporation November 2005 - May 2006
Skills
10 Key, Medical Terminology, Typing, Microsoft Office, Microsoft Excel, Microsoft Word, Dedication to..., Close Attention to..., Team-oriented, Healthcare, Gerontology, Office Administration, Medical Transcription, Healthcare Management, Pharmaceutical Industry, Long-term Care, Assisted Living, Quality Improvement, Employee Training, HIPAA, Palliative Care, Accurate Data Entry, Telephone Triage, Quality Auditing, Managing Deadlines, Increase Productivity, Manage Client..., Quality Patient Care, Conflict Resolution
Education
University of Phoenix 2012 — 2014
MHA/GER, Gerontology
University of Phoenix 2010 — 2012
BSHA/LTC, Long Term Care Administration/Management
University of Phoenix 2009 — 2011
Associate's Degree, AAHCA/MR
Pima Medical Institute-Mesa 2004 — 2005
Certificate of Completion, Pharmacy Technician/Assistant