metroOne Telecommunications
Industry: Telecommunications company
DescriptionMetro One Telecommunications was a provider of directory assistance headquartered in Beaverton, Oregon with 35 call centers. Headquarters: Beaverton, OR Founded: 1989 Defunct: 2008 Founders: Kevin Anderson, Patrick M. Cox Subsidiary: Infone LLC
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metroOne Telecommunications Employees
Kaiser Foundation Health Plan May 2014 - Present
Kaiser Permanente April 2008 - May 2014
Kaiser Permanente May 2006 - April 2008
Spherion Professional Services April 2004 - October 2004
MetroOne Telecommunications March 2002 - October 2002
Skills
•Leadership skills:..., •Project Management..., •Public speaking:..., •Meeting facilitation., •Tenacious about..., •Computer skills:..., Leadership, Research, Public Speaking, Project Management, PowerPoint, Microsoft Word, Management, Human Resources, Administrative..., Healthcare, Outlook, Team Leadership, Customer Service, Team Building, Administrative...
Education
John F. Kennedy University 2013 — 2015
Master of Business Administration (MBA), Business Administration, Management and Operations
University of Phoenix-Oakland 2009 — 2013
Bachelor of Science (B.S.), Business Management, GPA 3.64
Oakland Technical High School 1991 — 1995
High School Diploma, General
Serco - North America June 2009 - Present
Serco - North America September 2008 - May 2009
Datatrac Information Services August 2004 - September 2008
MetroOne Telecommunications July 2000 - March 2004
Skills
Security Clearance, Government Contracting, MS Project, Workplace Safety, Recruiting, Business Development, Benefits Administration, Leave of Absence..., Project Management, Employee Relations, Employee Management, Employee Recognition, Navy, Training, Integration, Program Management, Quality Assurance, Performance Management, Employee Benefits, Policy, Employee Training, Software Documentation, Management, Command, Interviews, Process Improvement, Government, Call Centers, HR Policies, Information Assurance, Human Resources, Analysis, Configuration Management, Team Building, Budgets, Security, Resource Management
Education
UC Davis 1996 — 2000
Bachelor of Science (BS), Animal Science and Business Mgt
Academy of Our Lady of Peace 1992 — 2006
HS Diploma, General Studies, 9-12
Appnovation Technologies April 2014 - Present
Digital Bungalow December 2013 - April 2014
Digital Bungalow October 2012 - December 2013
Cataldo Ambulance Service October 2006 - October 2012
North Shore Spirit Professional Baseball January 2005 - October 2007
Appleseed's July 2005 - November 2006
MetroOne Telecommunications January 2002 - December 2004
Skills
Social Media, Event Management, PowerPoint, Promotions, Press Releases, Adobe Creative Suite, Constant Contact, Microsoft Office, Marketing, Event Planning, Social Networking, Marketing Communications, Email Marketing, Sales, Facebook, Newsletters, Social Media Marketing, Marketing Strategy, Customer Service, SEO, Digital Marketing, Public Relations, CRM, InDesign, Graphic Design, Web Design, Fundraising, Advertising, Illustrator, Media Planning, Website Development, Online Advertising, Web Development
Education
Endicott College 2001 — 2005
Bachelor of Science, Communications
North Shore Community College 2005 — 2007
Associate Degree, Digital Graphic Design
Beverly High School 1998 — 2001
General Studies
Solugenix Corporation February 2013 - Present
Advanced Sterilization Products February 2013 - Present
Barnes & Noble December 2005 - April 2011
Barnes & Noble 2005 - 2011
MetroOne Telecommunications August 2003 - April 2005
Skills
Troubleshooting, Quality Assurance, Microsoft Office, Outlook, Microsoft Excel, Microsoft Word, Problem Solving, Customer Satisfaction, Management, Team Building, Inventory Management, 10 Key, Typing, Leadership, Quality Auditing, Retail, Loss Prevention, Sales, Time Management, Training, Visual Merchandising
Education
Fullerton College 1998 — 2000
Orange High 1992 — 1996
Quantum Market Research May 2012 - Present
EHSD Contra Costa County December 2011 - April 2012
Kelly Services May 2009 - December 2011
SJSU Student Union Inc August 2006 - September 2008
United States Postal Service August 2005 - August 2006
MetroOne Telecommunications January 1999 - January 2002
Skills
Microsoft Office, type 80 wpm, Adobe Creative Suite, 10 Key, Oracle, JD Edwards, CalWin, Painting, Craft, Fine Art, Mixed Media, Contemporary Art, Acrylic, Art, Visual Arts, Sculpture, Oil Painting
Education
San Jose State University
Bachelor of Arts, General Art Studio Practice - Pictorial Arts Emphasis
Encinal High School
High School Diploma, General Studies
Independent May 2007 - Present
MetroOne Telecommunications September 2001 - May 2008
Internation House of Pancakes March 1986 - August 2001
Osceola Shopper May 1977 - September 1985
IBM Corp. 1958 - 1966
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop, English, JavaScript, Budgets, Copywriting, Strategy, Editing, Public Speaking
Education
Stetson University College of Law
Tillson Elementary and KHS
Tillson Elementary and KHS
Thermogen January 2015 - Present
Saladax Biomedical, Inc. 2007 - Present
Pivotel Group - Australia 2006 - Present
MetroOne Telecommunications 2008 - June 2015
Metro One Telecommunications 2008 - June 2015
Perpetua Power Source Technologies October 2014 - December 2014
Pac-West Telecomm 2011 - 2011
Columbia Ventures Corporation 2005 - 2011
Hemcon Medical Technologies 2001 - 2004
Columbia Ventures Corporation 1995 - 2001
Skills
Mergers & Acquisitions, New Business Development, Mobile Devices, Business Development, Telecommunications, Change Management, Start-ups, Strategic Partnerships, Strategy, Business Strategy, Restructuring, Strategic Planning, Cloud Computing, Executive Management, Business Planning, Marketing Strategy, Managed Services, Product Management, Financial Analysis, Project Management, Real Estate, Product Development, Venture Capital, Cross-functional Team...
Education
Willamette University College of Law 1982 — 1985
JD, Corporate, M&A
Harvard University 1976 — 1980
BA, Economics
JFG McDonald's December 2011 - Present
Abby's Treat Jar/ Paws In Motion 2010 - Present
The Faneuil Group June 2007 - June 2011
Faneuil June 2007 - June 2011
Walgreens 2004 - 2007
Winn Dixie 2004 - 2006
metroOne Telecommunications 2000 - 2005
Skills
Customer Service, Conflict Resolution, Training, Recruiting, Coaching, Team Building, Customer Satisfaction, Leadership Development, Leadership, Human Resources, Employee Relations, Call Centers, Employee Benefits, Inventory Management, Process Scheduler, Microsoft Word, Management
Education
University of Phoenix 2010 — 2012
BA, Communications
Axia College of University of Phoenix 2008 — 2010
AA, Communications
Lagoda Investment Management, L.P. September 2014 - Present
Hour Children 2013 - Present
MetroOne Telecommunications May 2002 - April 2007
UPS Mail Innovations February 2001 - February 2005
Skills
Policy
Education
State University of New York Empire State College 2011 — 2014
Pyshcology
Sedgwick June 2013 - Present
Bristol Bay Insurance January 2010 - June 2013
Holiday Inn Express; Garden Grove, CA August 2005 - February 2010
MetroOne Telecommunications March 2005 - July 2005
Skills
Bilingual-Spanish, Team Leadership, Tax Preparation
Education
California State University-Long Beach 2006 — 2008
BA, Pyschology, Marketing
Santa Ana College 2002 — 2006
AA, Psychology, Liberal Arts
Wyndham Vacation Ownership November 2013 - December 2014
Wyndham Vacation Ownership October 2012 - November 2013
Wyndham Vacation Ownership December 2011 - August 2012
Wyndham Vacation Ownership August 2009 - January 2010
Wyndham Vacation Ownership March 2009 - August 2009
MetroOne Telecommunications September 2007 - April 2008
ACORN (Associations of Community Organizations for Reform Now) July 2004 - September 2007
Skills
English, Windows, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service..., Sales, Tourism, Team Leadership, Clerical Skills, Supervisory Experience, Tax Preparation, Non-profit Leadership, Community Organizing, Voter Registration, Hearing Impaired Relay..., Data Entry, Call Centers, Employee Training, Emergency First Aid, CPR/AED/Oxygen..., Microsoft Office, Access, Mainframe, Type 78-80 WPM
Education
Everest Institute-Hialeah 2008 — 2009
Certificate, Medical Insurance Coding Specialist/Coder
Miami Carol City Senior High School 1992 — 1996
High School Diploma, Post -Secondary Education
Kecoughtan High School August 2011 - Present
West Allis Central High School August 2010 - June 2011
Austria October 2004 - June 2010
MetroOne Telecommunications 1998 - 2004
Skills
German, Tutoring, ESL, Classroom, Teacher Training, Teaching, Lesson Planning, Differentiated..., Educational Technology, Curriculum Development, Teaching English as a..., Research, Higher Education, Language Teaching, French, Editing, Proofreading, E-Learning, English, Classroom Management, K-12, International Relations, Intercultural..., Translation
Education
University of Phoenix 2012 — 2014
Master's Degree, Secondary Education and Teaching, 3.97
Karl-Franzens-Universität Graz / University of Graz 2007 — 2010
Metropolitan State College of Denver 1996 — 2004
BA, Modern Languages
AT&T December 2013 - Present
Comcast June 2003 - December 2013
MetroOne Telecommunications April 2002 - May 2003
Providian Financial January 1999 - April 2002
Skills
Call Center, Customer Retention, Customer Satisfaction, Customer Experience, Workforce Management, Mentoring, Training, Recruiting, Coaching, Management, Telecommunications, Call Centers, Process Improvement, Sales Operations, Forecasting, Cross-functional Team..., Interviews, Leadership, Sales, Sales Management, Marketing, Operations Management, Broadband, Customer Service, Hiring, Account Management, Human Resources, Salesforce.com, Troubleshooting, Performance Management, Employee Training, Direct Sales, Budgets, Cold Calling, Sales Process, Teamwork, Telephony, Team Leadership, Team Building, CRM, Vendor Management, Selling, Solution Selling, VoIP, Wireless
Education
California State University-Hayward 1993 — 1995
English Language and Literature, General
Chabot Community College Hayward 1990 — 1993
General Studies
EdFund 2007 - Present
Syncrohost 2008 - 2011
AMC mortgage services 2005 - 2007
MetroOne Telecommunications 2003 - 2005
DeVry University 2002 - 2003
Education
Keller Graduate School of Management
Business with concentration in IT
Comcast March 2008 - February 2013
Comcast Cable 2007 - 2008
Focus Talent 2006 - 2007
MetroOne Telecommunications 2005 - 2006
Hyatt Regency Jersey City 2004 - 2005
Skills
Sales Management, Microsoft Word, Microsoft Excel, Customer Service, Project Management, PowerPoint, Microsoft Office, Call Centers, Team Leadership
Education
Fairleigh Dickinson University 2001 — 2005
Urology Clinics Of North Tx May 2013 - Present
MedSynergies November 2006 - Present
MedSynergies November 2006 - May 2013
Martin Luther King Clinic May 2003 - June 2006
MLK Family Clinic March 2003 - June 2006
MetroOne Telecommunications July 2001 - March 2003
Silverleaf Resorts April 1998 - February 2001
Clarion Hotel June 1995 - May 1998
Skills
Medical Terminology, Customer Service, Managed Care, Medicaid, Medical Coding, Medicare, Microsoft Excel, Data Entry, Medical Billing, Training
Education
Eastfield College 2011 — 2014
Associate's degree, Health Information/Medical Records Administration/Administrator, 4.0
PCI Health Training Center 2002 — 2003
Medical Office Assitant
LAW MAGNET 1990 — 1994
DIploma, Criminal Justice/Law Enforcement Administration
Eastfield College
Associates, Health Information Management; Medical office Assistant; Yes
Law Magnet High School
High School Diploma, Criminal Justice; Yes
AT&T July 2012 - May 2014
Enterprise Information Services, Inc April 2010 - July 2012
Globimus March 2010 - April 2010
Command Information July 2007 - January 2010
Robin Chargois Freelance Graphic Design August 2006 - June 2007
Liberian International Ship and Corporate Registry December 2005 - August 2006
MetroOne Telecommunications June 2005 - November 2005
Skills
Microsoft Office, Outlook, Adobe Acrobat, Photoshop, Illustrator, Dreamweaver, Fireworks, InDesign, Flash, After Effects, Graphic Design, Visio, Adobe Fireworks, SharePoint, Software Documentation, Brochures, Graphics, Logo Design, MS Project, Microsoft Excel, Process Improvement, Program Management, Management, Project Management
Education
George Mason University 2003 — 2007
B.A, Art & Visual Technology
Randstad Technologies US 2014 - May 2014
Teksystems June 2013 - August 2013
Technisource July 2012 - December 2012
Randstad May 2012 - July 2012
Verizon Wireless (Worldwide Wireless) November 2004 - August 2011
EarthLink January 2000 - March 2004
MetroOne Telecommunications November 1997 - January 2000
Skills
Call Centers, Troubleshooting, Software Documentation, Technical Support, Training, Process Improvement, Networking, Management, Help Desk Support, Team Building, Operating Systems, Time Management, Customer Service, Employee Training, Wireless
Education
Heald College 1986 — 1988
none, Computer Programming
Easter Seals UCP North Carolina & Virginia February 2012 - Present
Easter Seals, Inc. February 2012 - Present
Personal Health Care Solutions February 2011 - May 2013
Charlotte Enterprise Community June 2004 - 2009
MetroOne Telecommunications April 1998 - November 2003
Skills
Training, Staff Development, Microsoft Office, Coaching, Leadership, Volunteer Management, Leadership Development, Event Planning, Outlook, Team Building, Mental Health, Social Services, Case Management, Group Therapy, Crisis Intervention, Community Outreach, Customer Service, Case Managment, Adolescents, Behavioral Health, Nonprofits, Fundraising, Developmental..., Program Development
Education
Gardner-Webb University 2009 — 2011
Bachelor of Science (BS), Human Services, General
Central Piedmont Community College 2006 — 2008
Associate of Arts and Sciences (AAS), Human Services, General