Experience
Spectrum Health  November 2013 - Present
McCroskey Law, P.L.C.   May 2011 - November 2013
Toys R Us  September 2008 - April 2011
Michigan Medical PC   May 2008 - August 2008
Michigan Medical   November 2005 - January 2007

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Healthcare, Data Entry, Time Management, Facebook

Education
Grand Valley State University   2011 — 2013
Bachelor of Science (B.S.), Health Communication

Kalamazoo Valley Community College   2008 — 2011
Associate's degree, Business Administration and Management, General

Experience
Hack And Tinker   September 2012 - Present
National Heritage Academies  November 2011 - Present
Van Andel Institute  July 2009 - November 2011
Michigan Medical PC   May 2008 - July 2009
Van Andel Institute  June 2007 - April 2008

Skills
CCNA, CCENT, Cisco Routing &..., Cisco IOS, Windows Server, Cisco Firewall Security, Ruckus, HP Switching, Cisco VPN, Cisco ASA, ASA, Switching, HP, Cisco Routers, Firewalls, VPN

Education
Davenport University   2005 — 2008
Bachelor of Applied Science (B.A.Sc.), Computer Networking

Grand Rapids Christian High School   1996 — 2000

Experience
Spectrum Health  January 2014 - Present
Amway  June 2012 - Present
Creston Medical Center   April 2012 - May 2012
Creston Medical Center   January 2012 - March 2012
Ionia Sparrow Hospital   September 2011 - October 2011
Michigan Medical PC   March 2009 - April 2009

Skills
Clinical, Microsoft Office, Healthcare, Cpr Certified, Customer Service, Medisoft, Epic, Beacon, Data entry (45 wpm), Successfully completed..., Multi-line phone, Printers, Fax, copiers, Medical Terminology, Patient Charting, HIPAA/OSHA Trained, Use of an autoclave, Use of a microscope, Medical Coding, EKG, CNT, PFT, Injections, Wound Dressing and..., Sterile Technique, Assisting in Biopsies, Suture or Staple Removal, Telephone Triage, Maintain Medication and..., Epic Systems

Education
Davenport University   2009 — 2012
Associate of Applied Science, Medical Assistant with phlebotomy

Everest Institute-Grand Rapids   2008 — 2009
Diploma, Medical Administrative Assisting

Experience
Ryan, Podein & Postema, P.C.   April 2011 - Present
Brinks & Associates   November 2010 - April 2011
United States Census Bureau  March 2010 - December 2010
United States Census Bureau  April 2009 - May 2009
Michigan Medical PC   June 1999 - January 2009
Schenk, Boncher & Rypma   January 2008 - April 2008
Calvin College  April 2003 - May 2005

Skills
Litigation, Legal Issues, Research, Legal Documents, Torts, Legal Writing, Microsoft Word, Westlaw, Commercial Litigation, Civil Litigation, Personal Injury

Education
Thomas M. Cooley Law School   2005 — 2008
Juris Doctor, General Practice Civil

Calvin College   2001 — 2005
Bachelor of Arts, History, Political Science

Experience
Spectrum Health Medical Group  January 2011 - November 2013
Insignia Care for Women   August 2007 - December 2010
Michigan Medical PC   February 2001 - July 2006

Skills
Nursing, Healthcare, OB/GYN, Patient Safety, Critical Care, Hospitals, Patient Education, Nursing Education, EMR, Healthcare Information...

Education
Grand Valley State University   1997 — 2000
Masters of Science, Nursing

University of Utah School of Nursing   1985 — 1988
BSN, Nursing

Experience
Southern Illinois Healthcare Foundation  January 2003 - Present
Michigan Medical PC   1994 - 1994

Education
Davenport University
BS, Healthcare Administration

Experience
Spectrum Health  2010 - Present
Spectrum Health Medical Group  October 2008 - June 2009
mmpc  2007 - October 2008
Michigan Medical PC   February 1998 - October 2008
Beene Garter LLP  1989 - 1998

Skills
Epic Systems, Revenue Cycle, EHR, Healthcare Information..., Healthcare Management, Healthcare

Education
Central College   1980 — 1984
Bachelor of Arts, Business Administration

Experience
Clark Retirement Community  Community Relations SpecialistClark Retirement CommunityApril 2015 - Present
Clark at Home   June 2013 - Present
Mary Free Bed Rehabilitation Hospital  September 2012 - May 2013
Clark Retirement Community  2011 - September 2012
ClearStream Title   October 2009 - April 2011
West Michigan Whitecaps  March 2007 - August 2010
Saint Mary's Hospital  April 2009 - September 2009
Michigan Medical PC   January 2009 - April 2009
Student Life at Grand Valley State University   April 2008 - August 2008

Skills
Event Management, Marketing, Fundraising, Advertising, Facebook, Public Relations, Event Planning, Public Speaking, Training, Customer Service, Microsoft Office, Leadership, Microsoft Word, PowerPoint, Microsoft Excel, Social Media, Non-profits, Social Media Marketing, Strategic Planning, Recruiting

Education
Grand Valley State University   2006 — 2009
Bachelor of Science, Health Communications, Advertising and PR

Hope College   2005 — 2006

Experience
Trinity Health (HQ Michigan)   July 2010 - Present
Michigan Medical PC   2001 - 2009
Spectrum Health  1999 - 2005

Skills
Databases, Data Entry, Data Extraction, Medical Terminology, Medical Records, HIPAA, Staff Supervision, Leadership, Interpersonal..., Problem Solving, Project Coordination, Volunteering

Education
Davenport University
Business Administration & Management

Experience
Presence Health  April 2015 - Present
Presence Health  September 2010 - April 2015
Resurrection Health Care  May 2008 - November 2009
Michigan Medical, P.C.   August 2007 - April 2008
MMPC  July 2005 - September 2007
Michigan Medical PC   June 2003 - July 2005
Porter Hills  January 1999 - January 2003

Skills
Healthcare, Healthcare Management, Recruiting, Employee Relations, Applicant Tracking..., Human Resources, Team Building, Interviews, HIPAA, Talent Acquisition, Employee Engagement, New Hire Orientations, Coaching, Personnel Management, Onboarding, Customer Service, HR Policies, Training, Policy, Hiring, Employee Benefits, Hospitals, Leadership, Management, Staff Development, Deferred Compensation, Benefits Administration, Organizational..., College Recruiting, Workforce Planning, HRIS, Talent Management, Job Fairs, Succession Planning, Career Development, Leadership Development, FMLA

Education
DePaul University   2011 — 2011
SPHR Certification Prep, PHR

Central Michigan University   2006 — 2008
Leadership

Mary Baldwin College   1994 — 1998
BA, Health Care Administration, French

Milton High School   1990 — 1994
Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program

Experience
Spectrum Health  November 2009 - Present
Michigan Medical PC   February 2007 - November 2009
Priority Health  April 2000 - August 2006

Education
Davenport University   1992 — 1994
Accociates, Legal

Grand Rapids Community College   1989 — 1991
Liberal Arts

Experience
Innovations in Management  January 1995 - Present
HRDQ  1994 - Present
Jewish Family Service Agency  October 2011 - January 2014
Congregation Ner Tamid  2009 - 2010
Michigan Medical PC   1997 - 2009
MMPC  1997 - 2009
Rogers Department Store, Inc   2003 - 2004
Gantos  November 1988 - February 1990
Carter Hawley Hale Stores, Inc.   1979 - 1988
Neiman Marcus  1972 - 1988

Skills
Management, Marketing, Strategic Planning, Nonprofits, Human Resources, Non-profits, Leadership, Revenue Cycle, Customer Service, Customer Satisfaction, Editing, Fundraising, Public Speaking, Business Ethics, Microsoft Office, Budgets, Community Sites, Team Building, Motivational Speaking, Social Media Marketing, Consumer Marketing, Organizational..., Profit Maximization, Project Planning, Time Management, Public Relations, Project Management, Presentation Development, Personal Coaching, Leadership Development, Social Networking, Coaching, Training, Business Development

Education
University of Florida   1961 — 1966

Experience
Borisch Manufacturing  January 2013 - Present
The Last Word  June 2001 - Present
Radley Corporation  September 2010 - December 2012
Pine Rest Christian Mental Health Services  July 2009 - September 2010
Michigan Medical PC   May 2004 - April 2009
Grand Valley Health Plan  October 2000 - May 2004
Priority Health  April 1995 - October 2000

Skills
Data Entry, Customer Service, Troubleshooting, Microsoft Office, Insurance, Process Scheduler, Microsoft Word, PowerPoint, Healthcare, Microsoft Excel, Windows, Public Speaking, Software Documentation, Training, Epic Systems, Purchasing, Electronics, Procurement, Purchase Orders, Purchasing Processes, Team Building, Team Leadership, Project Management

Education
Davenport University   1995 — 1996
Diploma, Accounting Specialist

Grant High School   1988 — 1992

Experience
TechConnect, LLC   July 2011 - Present
aimWest   August 2013 - Present
Parkinson's Association of West Michigan   January 2013 - Present
Davenport University - Alumni Association Board   January 2013 - Present
Information Systems Security Association: Grand Rapids   December 2012 - January 2015
Davenport University  January 2011 - December 2013
West Michigan Cisco User Group   October 2008 - May 2011
Spectrum Health  December 2009 - November 2010
Michigan Medical PC   May 2007 - December 2009
West Michigan Whitecaps  January 2004 - May 2007

Skills
Servers, Windows, Cisco Technologies, XP, VPN, Active Directory, Virtualization, Network Security, Customer Service, Data Center, Linux, Security, Troubleshooting, Windows 7, Microsoft Office, Computer Security, Computer Hardware, Wireless Management, Teaching, Switches, VMware, Windows Server, Networking, Network Administration, Firewalls, Wireless Networking, Project Management, Wireless Security, Microsoft Exchange, Software Documentation, Data Recovery, Entrepreneurship, Fortinet, Human Centered Design, Innovation, Microsoft Servers, Network Design, Online Collaboration..., Public Speaking, Routers, Technology Consulting, Websites, WAN, Cisco Routers, System Administration, Antivirus, Penetration Testing, Disaster Recovery, Software Installation, Information Technology

Education
Davenport University   2005 — 2007
Bachelors of Applied Science

Grand Rapids Community College   2002 — 2005

Experience
St.Mary's Hospital   July 2007 - Present
Michigan Medical PC   January 2007 - July 2007
Michigan Pain Consultants  February 2004 - January 2007
Kent Community Hospital   December 2003 - February 2004

Education
Olympia Career Training Institute   2003 — 2005
Certificate, Medical Administrative Assistant

Davenport University
Bachelors, Medical Case Management

Experience
Spectrum Health  March 2012 - Present
Spectrum Health Medical Group  January 2011 - March 2012
Spectrum Health Medical Group  January 2010 - December 2010
Michigan Medical PC   May 2008 - December 2009
Janesville Acoustics  August 2001 - May 2008

Skills
Deferred Compensation, Human Resources, Succession Planning, Onboarding, Personnel Management, Employee Engagement, Employee Relations, Benefits Administration, Mergers & Acquisitions, Recruiting, Talent Management, Talent Acquisition, FMLA, Workforce Planning, New Hire Orientations, Management, Employee Benefits

Education
Davenport University
Bachelor of Science, Human Resource Management

Experience
Spectrum Health Medical Group  January 2010 - June 2012
Michigan Medical PC   January 2000 - July 2011
Michigan Medical P.C  January 2000 - March 2006

Skills
Revenue Cycle, EMR, Healthcare Information..., Healthcare Management, Hospitals, Healthcare, Clinical Research

Education
Davenport University   2004 — 2006
Medical Billing and Coding Diploma, Medical Billing and Coding

Experience
Spectrum Health Medical Group  January 2010 - Present
Michigan Medical PC   July 2002 - December 2010
Michigan Medical PC   1999 - 2002

Skills
Medical Coding, Medical Billing, Clerical Skills, Clinical, Project Coordination, Epic Systems, HIPAA, Medical Records, Medicine, EHR, ICD-9, Medical Terminology, Healthcare, CPT, Physician Coding, ICD-9-CM, Medicare, Internal Medicine, Medicaid, Healthcare Information..., EMR, Revenue Cycle, Managed Care, HCPCS, ICD-10, Health Information..., Medical Compliance, Medicare/Medicaid..., Healthcare Reimbursement, Physicians, E/M coding, Physician Relations, Denials, Epic Resolute..., EOB, Coders, Family Medicine, Charge Entry, Vital Signs, Healthcare Industry, EKG, Appointment Scheduling, Healthcare Management, Hospitals, Customer Service, Microsoft Word, Microsoft Office, Microsoft Excel

Education
Davenport University   2011 — 2012
CPC Certification Course

National Institute of Technology   1998 — 1999
Diploma, Medical Assisting/ Medical Billing

Experience
Nautilus Healthcare Management Group, LLC  February 2011 - Present
Spectrum Health  March 2006 - August 2009
Michigan Medical PC   October 2003 - October 2004
Pritikin Longevity Center  May 1979 - May 2000

Skills
Healthcare Management, EHR, EMR, Healthcare Information..., HIPAA, Managed Care, Healthcare, Medicare, Physician Relations, Revenue Cycle, Healthcare Consulting, Healthcare Industry, Physicians

Education
University of California, Los Angeles   1978 — 1980
MS, Kinesiology (Physiological Science)

University of California, Los Angeles   1976 — 1978
BS, Kinesiology (Physiological Science)

Experience
Itentive Healthcare Solutions  January 2014 - Present
Martin Health System  August 1999 - December 2013
Michigan Medical PC   June 1996 - August 1999

Skills
Revenue Cycle, EMR, HIPAA, Medical Billing, Medical Coding, Meditech, Medicare, Epic Systems, Healthcare Management, Healthcare Information..., ICD-9, Revenue Cycle Management, Practice Management, Healthcare, EHR, Healthcare Consulting, Epic Resolute..., Nextgen, NextGen

Education
Spring Arbor University
Bachelor of Arts (B.A.), Management and Organizational Development

Experience
KPMG  2007 - Present
Duke University Health System  July 2014 - January 2015
MedStar Health  June 2014 - July 2014
Mount Sinai Medical Center Miami Beach  April 2014 - May 2014
University of Miami  April 2013 - March 2014
Beacon Partners  2007 - 2014
Fairview Health Services  June 2010 - December 2012
Spectrum Health  2010 - 2010
Michigan Medical PC   2007 - 2010
Dupage Medical Group  2007 - 2008

Skills
Health Information..., EHR, HIPAA, Healthcare Information..., Epic Systems, Epic Resolute..., EMR, Healthcare, CPOE, Informatics, Health Information..., Ambulatory, HL7, Revenue Cycle, Healthcare Consulting

Education
Century College

St. Anthony Village

Experience
Spectrum Health  May 2015 - Present
Spectrum Health Medical Group  June 1998 - Present
Spectrum Health Medical Group  January 2010 - January 2015
Michigan Medical PC   2001 - 2010

Skills
Healthcare, Healthcare Management, EMR, Leadership, Medicine, Training, Epic Systems, Surgery, EHR, Patient Safety, Quality Improvement, Practice Management, Program Development, Hospitals

Education
Michigan State University College of Human Medicine   1989 — 1993
MD

Finch University of Health Sciences   1988 — 1989
MS, Applied Physiology

Dartmouth College   1984 — 1988
Bachelor of Arts (BA), Religion/Religious Studies

Experience
Trinity Health  July 2009 - Present
Michigan Medical PC   February 2009 - July 2009
Michigan Medical PC   August 2008 - July 2009
MMPC  2007 - 2008
Michigan Medical PC   January 2006 - June 2007

Skills
Hospitals, Vascular, Internal Medicine, Healthcare, Customer Service, Diagnostic Ultrasound, Ultrasound, HIPAA, Medicine, EMR, Microsoft Office, Microsoft Excel, McKesson PACS, Cpr Certified, Cooking, Healthcare Management, Medical Terminology, Medical Records, Physicians, Patient Safety, EHR, Digital Imaging, Microsoft Word, Outlook, Medical Devices, Medical Imaging, Interpersonal Skills, Interpersonal..., CPR Certified, Healthcare Information..., BLS, Physician Relations

Education
Ferris State University   2012 — 2015
Bachelor's degree, Health/Health Care Administration/Management

Jackson Community College   2006 — 2008
Associate of Arts and Sciences (A.A.S.), Vascular Sonography

Grand Rapids Community College   2004 — 2006

Experience
Spectrum Health  March 2014 - Present
Spectrum Health  April 2008 - March 2014
Michigan Medical PC   January 1997 - April 2008

Skills
Informatics, Healthcare Information..., EHR, Healthcare, Epic Systems, Healthcare Management, HIPAA, HL7, Health Information..., Data Analysis, Healthcare Consulting, Medical Billing, Access, Ambulatory, Medical Coding

Education
Oakland University   1977 — 1979
Accounting

Experience
Mercy Health  March 2012 - Present
Mercy Health  May 2011 - February 2015
Holland Home Raybrook Manor   March 2009 - June 2012
Chiropractic Unlimited   July 2010 - May 2011
Michigan Medical PC   March 2007 - April 2008

Skills
CPR Certified, Kronos

Education
Grand Valley State University   2004 — 2009
Bachelor of Science (B.S.), Biomedical Sciences, General