MicroMenders Company
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MicroMenders Employees
Slalom Consulting July 2013 - Present
MicroMenders February 2003 - July 2013
FunMobility August 2001 - February 2003
Exodus Communications July 2000 - August 2001
Sophisticated Technologies, Inc. December 1996 - July 2000
UCLA Medical Center April 1996 - December 1996
UCLA Brain Research Institute March 1995 - April 1996
UCLA Division of Life Sciences June 1994 - April 1996
Random Technologies September 1991 - June 1994
Skills
Managed Services, Professional Services, Customer Service, IT Service Management, Strategic Planning, IT Strategy, Business Strategy, Risk Management, Product Management, Program Management, Project Management, Operations Management, Team Leadership, Cloud Computing IaaS, Cloud Computing, SaaS, HaaS, Solution Architecture, Network Design, Information Security, Network Security, Windows Server, Cisco Technologies, VMware, Linux, Nimsoft, ConnectWise, ITIL, HIPAA, SOX Compliancy, CRM, Citrix, Oracle SQL, Siebel, Remedy Ticketing System, Salesforce.com, Kaseya, Mobile Applications, MySQL, Virtualization, Data Center, Disaster Recovery, Servers
Education
University of California, Los Angeles 1988 — 1993
BSEE
Agari June 2015 - Present
OpenDNS April 2012 - June 2015
Electric Cloud 2007 - May 2012
Jalbert Systems Consulting 2005 - 2007
MicroMenders 2000 - 2005
Skills
Linux, Cloud Computing, Unix, Virtualization, VMware, Perl, Windows, Security, VoIP, MySQL, Microsoft Office, HTML, Project Management, Active Directory, Mac OS X, Munki, DeployStudio, Asterisk, Windows Server, VMware vSphere, Python, Shell Scripting, Microsoft Exchange, JIRA, Confluence, Github
Education
University of Maine
BS, Mechanical Engineering
University of Maine
BS, Mechanical Engineering
Cisco Cloud Networking Group July 2014 - Present
Cisco Meraki March 2012 - Present
San Carlos Belmont After School September 1998 - June 2015
Jones Lang LaSalle June 2006 - March 2012
MicroMenders June 2004 - June 2006
Skills
VPN, Firewalls, Networking, TCP/IP, Active Directory, Cloud Computing, Network Security, Wireless Networking, Servers, Network Administration, Security, System Administration, Windows, DNS, Disaster Recovery, Virtualization, VMware, Project Management, Windows Server, DHCP, Windows 7, Switches, Wireshark, Server Administration, Windows XP, Computer Security, Help Desk Support, Information Security, Technical Support, IP, Wireless, wire, swi, Routing, Escalations Management, Escalation Resolution, Team Management, Team Leadership, Mentoring New Hires, Microsoft Exchange, Cisco Technologies, Data Center
Education
SFSU 2000 — 2005
Bachelor's degree, Computer Information Systems
Shields, Harper & Co. November 2013 - Present
The Buck Institute September 2012 - August 2013
Cardno ENTRIX March 2011 - August 2012
Micromenders May 2007 - March 2011
Bank of the West September 2006 - May 2007
County of Marin Health and Human Services July 2005 - January 2006
Amy's Kitchen February 2005 - June 2005
North Coast Industries May 2002 - November 2004
Manning Selvage and Lee May 2000 - March 2002
Skills
Help Desk Support, SharePoint, Active Directory, Citrix, Windows Server, SQL, Microsoft Exchange, Access, Windows 7, Troubleshooting, DHCP, Microsoft SQL Server, DNS, Databases, Software Documentation, Systems Analysis, System Administration, Laptops, OS X, XP, Operating Systems, Networking, Technical Support, VPN, Disaster Recovery, Servers, System Deployment, Firewalls, Hardware, Information Technology, Software Installation, Printers, Windows
Education
University of California, Berkeley 1992 — 1994
Bachelor of Arts, Development Studies
Diablo Valley College 1987 — 1991
Transfer Units, Liberal Arts
Hidden Valley Lake Community Services District February 2014 - Present
Hidden Valley Lake Association May 2012 - February 2014
L.L. Bean September 2010 - April 2012
The Landing Restaurant November 2007 - November 2010
Gordy's Pub December 2004 - November 2007
Electronic Data Systems April 2001 - December 2004
Micromenders January 2000 - April 2001
EDS 1995 - 1999
EDS PCC 1992 - 1995
Skills
Security, System Administration, Business Analysis, Process Improvement, Requirements Analysis, Software Documentation, IT Management, Project Planning, Servers, Project Management, IT Service Management, Vendor Management, Integration, Visio, IT Strategy, IT Operations, Team Building, Testing, Active Directory, Service Delivery, Leadership, Networking, Enterprise Architecture, Software Project..., SDLC, Information Technology, PMO, SharePoint, Databases, PMP, SQL, XP, Disaster Recovery, Troubleshooting, Change Management, Telecommunications, Business Process..., Business Process
Education
University of Rochester 1986 — 1990
BA, Economics, French
Tabor Academy 1983 — 1986
Seagate Properties, Inc. March 2014 - Present
MicroMenders 1987 - 2009
Education
San Francisco State University 1983 — 1986
Bachelor's degree, Business Administration and Management, Marketing
California Society of CPAs/CalCPA Education Foundation July 2015 - Present
Langtech March 2014 - July 2015
D+H August 2012 - February 2015
Endsight March 2011 - April 2012
EveryNetwork April 2005 - August 2010
United Parcel Services June 2002 - April 2005
All Covered July 2000 - July 2001
Micromenders April 1999 - July 2000
Liberty Bank - South San Francisco August 1998 - April 1999
Skills
Microsoft Exchange, Networking, Firewalls, Technical Support, Disaster Recovery, Routers, Active Directory, Windows Domain, Cloud Computing, Windows 2008 R2, Cisco Switches, Cisco Routers, Windows 8, TCP/IP, Backup Exec, Mac OS, Windows 2012 R2, Symantec Endpoint..., LiveVault Online Backup, Kaseya, ConnectWise, NetSuite, Office 365, VoIP, Compliance, Consulting, Google Apps, VMware vSphere, LiveVault, Meraki, Group Policy, Remediation, DFS, Virtualization, Client Relations
Education
Chabot College 2005 — 2011
General Education
Peralta Colleges - Laney/Alameda 1996 — 2000
General Education
Computer Learning Center 1996 — 1998
A.A, Computerized Business Systems/Network Administration
St. Mary's College High School 1990 — 1994
Diploma, General Education
MicroMenders January 2008 - Present
iLife Marketing January 2011 - June 2011
NBD January 2008 - September 2010
Oakland Public Library May 2008 - May 2010
Skills
information literacy, horticulturalism, herbalism, thinking outside the box, herbal pharmacology, web research, technical writing, mechnical drawing, antique appraisal, dream interpreter, photography, data analysis, Dynamic systems analysis, Astronomy, Traditional Tools and..., Quantitative and..., critical thinking, logic, Historiography, Systems Management, Scientific Procedure..., Jeweler, geology
Education
University of California, San Diego 2011 — 2013
Bachelor of Science (BS) Computer Science, Computer Science, 3.89
California State University-Hayward 2008 — 2010
Bachelor's degree, Mathematics & History
Berkeley City College 2004 — 2008
Associate of Science (AS), Mathematics and Computer Science
Glassdoor September 2014 - August 2015
MicroMenders March 2014 - September 2014
Iron Mountain June 2007 - March 2014
Chicago Bancorp 2003 - 2006
Dart Container Sales Company July 1998 - March 2003
Circuit City Head Quarters October 1995 - December 1997
Skills
Business Development, Solution Selling, New Business Development, B2B, SaaS, CRM, Management, Sales Management, Risk Management, Salesforce.com, Sales, Cold Calling, Account Management, Telecommunications, Selling, Leadership, Recruiting, Negotiation, Program Management, Sales Operations, Customer Service, Analysis, Intellectual Property, Sales Process, Networking, Strategic Partnerships, Enterprise Software, Lead Generation, Direct Sales, Cloud Computing
Education
University of California, Los Angeles 2008 — 2008
University of Illinois at Urbana-Champaign 1992 — 1994
B.A., Political-Science/ Aviation Flight
Southern Illinois University, Carbondale 1989 — 1992
Centennial High School
Lithium Technologies August 2014 - Present
Lithium Technologies November 2013 - August 2014
MicroMenders October 2005 - November 2013
MicroMenders April 2010 - April 2011
MicroMenders February 2007 - April 2010
MicroMenders October 2005 - February 2007
MCI Corporation 2000 - 2005
Skills
ITIL, VMware, Active Directory, IT Service Management, Citrix, Microsoft Exchange, Servers, Disaster Recovery, Virtualization, Windows Server, Troubleshooting, Computer Hardware, Hardware, WAN, Software Installation, Service Desk Management, Process Management, Managed Services, System Administration, Cisco Technologies, Microsoft SQL Server, Nimsoft, ConnectWise, Kaseya, SharePoint, Storage Area Networks, System Deployment, Networking, Help Desk Support, SAN
Education
De Anza College
General Assemb.ly 2013 - Present
Apple Inc. 2010 - 2013
Windfall Consultants 2007 - 2010
Corevera February 2004 - March 2007
Micromenders 2002 - 2004
Hotlinks 2001 - 2003
Mobshop 1998 - 2002
Skills
Start-ups, Business Development, Solution Selling, Leadership, Enterprise Software, Sales, B2B, Account Management, Management, New Business Development, Strategic Partnerships, Cross-functional Team..., Business Strategy, Sales Operations, Sales Management, SaaS, Training, Consulting, Team Building, Product Marketing, Negotiation, Salesforce.com, CRM, Product Management, E-commerce, Selling Skills, Cloud Computing, Cold Calling, Forecasting, Coaching, Sourcing, Channel, Direct Sales, Team Leadership, Competitive Analysis, Go-to-market Strategy, Mobile Devices, Lead Generation, Sales Presentations, Selling, Project Management, Sales Process, Channel Partners, P&L Management, Professional Services, Partner Management, Managed Services, Key Account Management, Facebook, Strategy
Education
University of San Francisco
B.S.
University of Westminster 1997 — 1998
SalesForce (Horizon Communications Contract) November 2013 - Present
Netswitch Technology Management July 2013 - October 2013
ZoomSystems February 2013 - June 2013
Bay Network Solutions March 2007 - January 2013
Anshen + Allen May 2008 - June 2009
MicroMenders 2008 - 2008
Electronic Arts (EA) January 2007 - March 2007
Sunesis Pharmaceuticals October 2006 - March 2007
Convergys Corporation (DigitalThink SF) March 2006 - December 2006
City and County of San Francisco - Human Services Agency November 2004 - December 2005
Skills
Budgeting, Disaster Recovery, Windows Server, Network Security, Group Policy, Sr. Desktop Support, Budgets, System Administration, Security, Cisco Technologies
Education
Cisco Networking Academy 2004 — 2004
Cisco CCNA (Training)
City College of San Francisco 1998 — 2002
Computer Science
AAA Northern California, Nevada & Utah May 2014 - Present
Cisco Systems August 2010 - April 2014
InterWest Partners February 2004 - April 2010
MicroMenders November 2002 - January 2004
SmartAge September 1998 - June 2001
Paranet September 1997 - September 1998
Collegis April 1995 - September 1997
Skills
Cisco Technologies, ITIL v3 Foundations..., IT Management, IT Operations Management, Support Management, Escalations Management, Virtualization, Disaster Recovery, Enterprise Software, Network Security, Integration, SaaS, Networking, Outsourcing, Servers
Education
Golden Gate University 1993 — 1995
BS
Chalmers University of Technology 1991 — 1993
Project Open Hand August 2012 - Present
Project Open Hand 2006 - 2013
MicroMenders May 2012 - August 2012
San Jose State University May 2005 - October 2005
SRS Networks May 2004 - May 2005
Hartnell Community College May 2001 - June 2002
Skills
VMware Server, VMware Infrastructure, Active Directory, Desktop Support, Servers, Networking, Microsoft Exchange, Network Administration, Operating Systems, VPN, Windows 7, Computer Hardware, Unix, Windows XP
Education
San Jose State University 2001 — 2005
Classes, Management Information Systems
Hartnell College 1997 — 2001
AA degree, General Studies
Entisys October 2012 - Present
Entisys September 2006 - October 2012
Pillsbury Winthrop Shaw Pittman, LLP March 2000 - September 2006
Ryno Technology 1997 - 2000
Maven Inc January 1993 - March 1997
MicroMenders 1996 - 1997
Skills
Citrix, Active Directory, Contract Negotiation, Strategic Planning, VMware, VDI, Budgeting, Policy, Virtualization, SAN, Trusted Advisor, Data Center Architecture, Application Delivery, IT Project Management, Staff Mentoring, Team Leadership, Project Management, Applications Delivery, Data Center, Budgets, Citrix Metaframe, Vendor Management, Servers, vSphere, Storage, Hyper-V, VMware ESX, Windows Server, VMware Infrastructure, Cloud Computing, Cisco Technologies, Security, Disaster Recovery, Terminal Services, Infrastructure, Networking, IT Management, HP, NetApp, Microsoft Exchange, Enterprise Software, Microsoft Technologies, Server Architecture, Storage Area Networks, Xen, Professional Services
Education
San Jose State University 1989 — 2001
N/A, AstroPhysics
All Covered March 2015 - Present
EveryNetwork Inc. September 2014 - March 2015
MicroMenders May 2012 - September 2014
Covington & Burling LLP May 2011 - May 2012
OnSite Health August 2008 - May 2009
Sweet Memory January 2008 - August 2008
Geek Squad May 2004 - October 2007
Skills
Troubleshooting, Servers, Customer Service, Active Directory, Network Administration, Windows Server, Microsoft Office, DNS, DHCP, VPN, Citrix, Security, Apple Servers, Access, Computer Hardware, System Administration, Software Installation, Mac OS X, Purchasing, Desktop Support, VMware, Blackberry, Blackberry Enterprise..., Firewalls, XP, Technical Support, VMware ESX, Cisco Technologies, Routers, System Deployment, Networking, Windows XP, Microsoft Exchange, Windows 7, Group Policy, Windows, Hardware, Operating Systems, OS X
Education
San Francisco State University, College of Business 2006 — 2011
Bachelor of Science, Business Administration, Information Systems
Cañada College 2003 — 2005
Lower Division Course Work, General Education
Coupa Software April 2014 - Present
icix October 2012 - March 2014
MicroMenders October 2011 - October 2012
Salesforce.com January 2011 - July 2011
Skills
Salesforce.com, Cloud Computing, SharePoint, SaaS, Leadership, clearslide, ConnectWise, Toastmasters, Managed Services, CRM databases, Supply Chain, Vendor Audit, Consumer Product Testing, Networking, Troubleshooting, Microsoft Office, Windows 7, Windows, Technical Support, Visio, Software Documentation, Computer Hardware, Management, Lead Generation, XP, Training, Hardware, Software Installation, Enterprise Software, CRM, Sales, Sales Operations, Solution Selling, Professional Services, Cold Calling, Time Management, Sales Process, Software Industry, Virtualization, Direct Sales, Demand Generation, Strategic Partnerships, Vendor Management, Start-ups, Business Alliances, Account Management, Go-to-market Strategy, Mobile Devices, Data Center, Business Intelligence
Education
City College of San Francisco 2010 — 2012
Amador County Assessors Office March 2005 - Present
Amador County March 2005 - Present
Gold Country Appraisals 2003 - Present
Intel Corporation 2000 - 2003
Health Net, Inc. 1997 - 2000
MicroMenders 1995 - 1997
Education
American River College
AA, Economics
AnswerLab November 2013 - Present
MicroMenders April 2011 - August 2013
Countywide Mechanical Systems Inc. January 2007 - August 2008
First Associates August 2006 - January 2007
Alpha Mechanical Service & Engineering September 2005 - October 2006
Skills
PowerPoint, Customer Service, Social Media, Project Management, Salesforce.com, Social Networking, Microsoft Office
Education
San Francisco State University
BA, Communication and Media Studies
Rocket Science Consulting December 2014 - Present
Turnkey Event Labor April 2012 - Present
MicroMenders January 2013 - December 2014
Alain Pinel Realtors June 2006 - June 2009
AAA Northern California, Nevada & Utah Insurance Exchange March 2003 - June 2006
Skills
Communication Skills, Creative Problem Solving, Audio Engineering, Apple OS, Microsoft Office, iOS, Restaurant Management, Windows Server, Hardware, Printers, Networking, OS X, Help Desk Support, Security, Technical Support, Laptops, Customer Service, Problem Solving
Education
California Recording Institute 1994 — 1995
Certificate, Audio Engineering
De Anza College 1992 — 1994
Associate of Arts (AA), Music
NetRocketPC March 2011 - Present
Weston Presidio October 2001 - February 2011
MicroMenders 1999 - 2001
RYNO Technology / Vector ESP 1995 - 1997
RYNO Technology, Inc. 1993 - 1997
Skills
Customer Relations, Microsoft Office, Windows, Customer Service, System Administration, Strategic Planning, IT Management, Management, Team Building, Project Management, Data Center, Leadership, Salesforce.com, Enterprise Software, Security, SaaS, Change Management, VoIP, Start-ups, IT Consulting, Virtualization, Disaster Recovery, Storage, IT Solutions, Cloud Computing, Vendor Management, Troubleshooting
Education
Fashion Institute of Design & Merchandising 1982 — 1985
Armijo High School 1978 — 1982
24Hourtek November 2008 - Present
MicroMenders April 2006 - September 2008
Stanford University January 1993 - February 2006
Skills
Performance Management, Performance Reviews, COBRA, Cafeteria Plans, Conducting, Office Management, Office Administration, Customer Service, Human Resources, Microsoft Office, Employee Benefits, Fundraising, System Administration, CRM, Management, Training, Call Centers, Customer Satisfaction, New Hire Orientations, Time Management, Lotus Notes, Outlook, PeopleSoft, Interviews, Team Leadership, Leadership, Windows, SharePoint, Networking, Policy, Employee Relations, Vendor Management, Sales, Access, Recruiting, Nonprofits, Onboarding, Salesforce.com, Applicant Tracking..., Microsoft Exchange, Internet Recruiting, Staffing Services, Temporary Placement
Education
College of San Mateo 1976 — 1978
Business
University of St. Andrews, Scotland
Apttus July 2015 - Present
Telogis February 2014 - June 2015
Concur Technologies January 2013 - July 2013
Oracle July 2008 - January 2013
MicroMenders January 2008 - July 2008
ITT PureFlo July 2001 - November 2005
Molecular Simulations Inc July 2000 - March 2001
Eaton Corporation -Cutler-Hammer August 1998 - July 2000
Education
Northwestern University 1993 — 1998
BS, Chemical Enginnering
Landmark Education
Analysts International Corporation (AIC) July 2014 - Present
Vivo Inc. August 2013 - December 2013
Taos February 2010 - July 2013
MicroMenders July 2005 - 2010
Corporate Express 2002 - 2005
All Covered 1999 - 2002
Lanier Worldwide 1996 - 1999
Skills
Data Center, SaaS, Lead Generation, Virtualization, Managed Services, Selling, Outsourcing, Strategic Partnerships, Business Development, Channel Partners, Cloud Computing, New Business Development, Disaster Recovery, Security, Unified Communications, Sales Management, IT Service Management, Management, Sales, Storage, Sales Process, Networking, Team Leadership, Professional Services, Consulting
Education
Sierra College 1982 — 1983
Gillett Consulting May 2015 - Present
McKool Smith, PC 2002 - 2015
Pilot Network Services, Inc. 2000 - 2001
MicroMenders 1999 - 2000
Coblentz, Cahen, McCabe & Breyer 1996 - 1998
Coblentz, Patch, Duffy & Bass LLP 1996 - 1998
Skills
System Administration, Networking, PowerPoint, Litigation Support, Trials, Litigation, Commercial Litigation, Consulting, Trial Director, Jury Trials, Customer Service, Troubleshooting, Training, Graphics, Digital Photography, Photoshop, Illustrator, Microsoft Office, Databases
Education
University of North Texas 2014 — 2015
Applied Arts & Sciences, Senior
El Centro College 2011 — 2014
Associate's Degree
AC Transit June 2015 - Present
Luxe March 2015 - Present
UCSF October 2005 - June 2014
MicroMenders February 2000 - October 2005
Entex Information Services (Aquired by Siemens IT Service GmbH & Co - 3/2000) October 1998 - February 2000
California Parking Company 1992 - 2000
FedEx Services May 1997 - October 1998
Skills
Disaster Recovery, Active Directory, Servers, Virtualization, IT Operations, Technical Support, Networking, Network Administration, Help Desk Support, Software Documentation, System Administration, Information Technology, VMware, Microsoft Exchange, Software Installation, Unix, Network Security, Microsoft Technologies, VPN, Windows Server, VMware Infrastructure, Infrastructure, Windows, Firewalls, ITIL Certified, Strategic Planning, Gap Analysis, Customer Service, Customer Satisfaction, Integration, IT Management, Enterprise Software, SAN, System Deployment, VMware ESX, DNS, DHCP, Management, Leadership, Data Center, Citrix, XenDesktop, Xenserver, XenApp, EqualLogic, EMC Storage, Cisco Technologies, Service Desk, IT Service Management, High Availability
Education
Capella University
Information Technology
Heald College 1997 — 1998
Associate’s Degree, Networking Technology
Heald College 1996 — 1997
Associate’s Degree, Electronics Technology
Riordan High School
High School
MicroMenders January 2015 - Present
KWCG, Inc. January 2013 - Present
Status Pros January 2012 - Present
Langtech February 2013 - January 2015
Palecek Consulting Group August 2009 - August 2011
Stoel Rives LLP November 2008 - June 2009
Skills
Cisco Technologies, Network Administration, Active Directory, Network Security, Windows Server, Switches, TCP/IP, Firewalls, VPN, DNS, Routers, VMware, DHCP, Cisco IOS, Citrix, Cloud Computing, Microsoft Exchange, Network Design, Networking, SAN, Servers, Sonicwall, Technical Support, VMware ESX, Virtualization, Wireless, Windows XP
Education
University of Phoenix 2009 — 2011
Bachelor of Science (BS), Business Administration and Management, General
Coleman College 2001 — 2003
Associate of Science (A.S.), Computer Applications and Networking, 3.99 GPA
The Sak January 2012 - January 2014
The Sak May 2000 - December 2011
Micromenders May 1990 - May 2000
Star Shipping (USWC) Inc. July 1985 - April 1990
Skills
Internal Controls, Analysis, Financial Reporting, PeopleSoft, Financial Statements, Excel, Financial Accounting, Microsoft Excel, Tax, Budgets, Problem Solving, Budgeting, Financial Analysis, Process Improvement, Cash Flow, Financial Management, Auditing, Forecasting, Account Reconciliation, Accounting, Payroll, Variance Analysis, Accounts Payable, Management, Finance, Accounts Receivable, General Ledger, Internal Audit, Consolidation
Education
University of Colorado Boulder 1981 — 1985
BS, Business - Emphasis in Accounting
Parking Concepts, Inc. November 2009 - Present
Universal Protection Service February 2009 - March 2010
August Supply, Inc June 2003 - December 2008
American Employers Group November 2002 - May 2003
Micromenders October 2001 - October 2002
SeniorSurfers November 2000 - September 2001
TechPlanet January 2000 - November 2000
March of Dimes 1997 - January 2000
Skills
Contract Negotiation, Facilities Management, Business Development, Property Management, Marketing, Budgets, Strategic Planning, Real Estate, Team Building, Customer Service, Fundraising, Event Management, New Business Development, Operations Management, Strategic Partnerships, Contract Management, Salesforce.com, Lead Generation, Leadership, Account Management, Sales, Sales Management, Negotiation, Training, Cold Calling, Management
Education
California State University-Sacramento 1993 — 1996
BA, Psychology
Sutter Health March 2010 - Present
Great Relating January 2007 - Present
Mills-Peninsula Medical Group June 2007 - April 2010
AorTx 2005 - 2008
InfoPartners September 2006 - June 2007
AuthenticSF January 2006 - December 2006
Agami May 2005 - August 2006
MicroMenders November 2000 - March 2001
Chipshot.com March 2000 - August 2000
Colliers Parrish March 1998 - January 2000
Skills
Linux, Windows, Virtualization, Data Center, Disaster Recovery, Project Management, Operating Systems, Security, TCP/IP, VMware, Networking, Storage, Unix, Troubleshooting, System Administration, Network Security, VoIP, NAS, Cisco Routers, Cisco Wireless, Cisco Security, Cisco Certified, Cisco VPN, QoS, Fiber Optic Networks, EIGRP, Switches, Switching, Routing, Routing Protocols, IT Service Management, Microsoft Exchange, Windows Server, Servers, Technical Support, Network Engineering, SAN, Wireless, Software Documentation, VPN
Education
Transformational Coaching and Leadership Training 2007 — 2008
University of California Berkeley 1988 — 1990
BA, American History
College of San Mateo 1984 — 1988
Transfer, Engineering
2600hz Project May 2010 - Present
Bandwidth.com December 2008 - May 2010
2600hz Project 2007 - 2010
MicroMenders February 2007 - December 2008
Uptilt, Inc. May 2004 - February 2007
Swiss Re America January 2004 - May 2004
Terrapin Presents, Inc. May 2001 - September 2003
WRPI Radio 91.5 FM December 2001 - May 2003
MTV Networks 2002 - 2002
Sony Music Corp 2001 - 2001
Skills
VoIP, MySQL, JavaScript, XML, CSS, HTML 5, Management, NoSQL, CouchDB, Erlang, Cloud Computing, Linux, WebSockets, SaaS, SIP, Networking, Data Center, Perl, Asterisk, Telecommunications, Web Applications, Virtualization, Bash, Product Management, Project Management, Active Directory, Security, TCP/IP, Mobile Devices, Salesforce.com, Entrepreneurship, Open Source, SQL, VPN, Managed Services, Subversion, Apache, PHP, Start-ups, Telephony, Mobile Applications, Wireless, Network Administration, VMware, Unified Communications, Network Security, Network Architecture, IP, DNS, Co-location
Education
Rensselaer Polytechnic Institute 1999 — 2003
BS, Computer Science, Business Management
Greenwich High School 1994 — 1998
Youth Service Bureaus of the YMCA August 2012 - Present
Eaton & Associates September 2009 - October 2013
Vallemar Elementary School September 2012 - June 2013
Coverity April 2009 - September 2009
Cisco August 2008 - October 2008
MicroMenders November 2004 - April 2008
Veritas 2003 - 2004
Global Knowledge 2001 - 2004
Oracle 1999 - 2000
Ladera Oaks April 1993 - December 1998
Skills
SaaS, Solution Selling, Virtualization, Account Management, Channel, Professional Services, Sales Process, Direct Sales, Strategic Partnerships, Business Development, Storage, VMware, Channel Partners, Customer Service, Selling, Management, Leadership, Sales Operations, Business Alliances, Sales Management, Sales
Education
Notre Dame de Namur University 2010 — 2013
Master of Science (MS), Clinical Psychology-MFT
California State University-East Bay 1995 — 1997
BA, Sociology
California State University-San Bernardino 1994 — 1995
Clinical Psychology
Zendesk November 2013 - Present
Micromenders April 2013 - October 2013
Heineken January 2012 - April 2013
Micromenders February 2010 - January 2012
MicroMenders January 2008 - July 2011
Micromenders July 2007 - January 2008
Dorsey and Associates June 2000 - July 2007
Kernix / Inerd June 1998 - June 2000
Skills
Virtualization, System Administration, Technical Leadership, Network Design, Business Continuity, Managed Services, Disaster Recovery, SharePoint, VMware, Integration, Firewalls, Citrix, System Deployment, Project Management, Management, Networking, Active Directory, ITIL, Business Analysis, SaaS, IT Management, Data Center, IT Service Management, Cloud Computing, Security, Information Technology, Windows Server, IT Operations, Servers, Cisco Technologies, IT Strategy, Microsoft Exchange, Enterprise Software, Professional Services, Microsoft Technologies, Unix, Network Security, Software Documentation, VPN, TCP/IP, VMware ESX, Storage, Network Administration, Team Leadership, Linux, DNS, Operating Systems
Education
EPITA: Ingénierie Informatique 1996 — 2000
Engineering, Computer networking and telecommunication
Lucasfilm October 2010 - Present
FusionStorm May 2010 - October 2010
Hands-On Mobile November 2009 - January 2010
Hands-On Mobile June 2006 - November 2009
MicroMenders March 2004 - June 2006
Captaris-MediaLinq Division (now Open Text) October 2002 - September 2003
MANE-California Division March 2000 - July 2002
Skills
Management, Human Resources, Leadership, Recruiting, Employee Relations, Employee Benefits, Performance Management, HRIS, Training, Personnel Management, Project Management, Mobile Devices, Payroll
Education
University of San Francisco
B.S., Organizational Behavior & Leadership
San Francisco State University 2007 — 2008
HRM Certificate, Human Resource Management
West Valley College August 2011 - Present
MicroMenders May 2008 - February 2010
KIPP Foundation August 2005 - November 2007
Juniper Networks April 2004 - July 2005
Education
West Valley College 2011 — 2012
Certificate, Child Studies
California State University-Chico 1999 — 2003
BS, MIS
CoreLogic September 2014 - Present
CoreLogic January 2014 - September 2014
LoanPerformance (First American CoreLogic) June 2007 - January 2014
LoanPerformance January 2006 - June 2007
MicroMenders March 2004 - December 2005
Skills
Capital Markets, Secondary Mortgage..., Portfolio Management, Data Analysis, Securities Market, Mortgage Lending, Residential Mortgages, Mortgage Industry, Fixed Income Analysis, Risk Management, Credit, Financial Services, Sales, Business Analysis, Credit Risk, analytics, Analytics
Education
Towson University 1991 — 1992
Sheridan&Co September 2014 - Present
Sungevity July 2014 - October 2014
Sungevity July 2013 - June 2014
Sunrun November 2012 - July 2013
Sungevity September 2010 - November 2012
Recurve Inc. July 2008 - October 2010
Jamba Juice March 2007 - May 2008
Peet's Coffee and Tea, Inc. 2004 - 2007
MicroMenders 2000 - 2003
Skills
Sales, Management, Project Management, Customer Service, Microsoft Office, Salesforce.com, Process Analysis, Process Improvement, Business Analysis, Solar Energy, Cross-functional Team..., Training, Operations Management, Project Planning, Strategic Planning, Energy Efficiency, Construction, Sustainable Energy, Program Management, Leadership, Team Leadership, Team Building, Renewable Energy, Business Development, Business Strategy, Contract Negotiation, Photovoltaics, Start-ups
Education
UC Berkeley, Extension 2014 — 2014
Project Management x470, Project Management, B+
San Francisco State University 1991 — 1995
Bachelor of Arts (B.A.), U.S. History
Dell KACE October 2008 - Present
Electronic Arts February 2006 - March 2008
MicroMenders 2004 - 2006
M-Systems 1998 - 2005
Skills
VMware, Windows Server, Disaster Recovery, DNS, Active Directory, DHCP, TCP/IP, Servers, Microsoft Exchange, Hardware, Data Center, System Deployment, Switches, Troubleshooting, Networking
Education
De Anza College 1993 — 1997
AA
Jason-Stephens Winery July 2014 - Present
KRON-TV October 2009 - March 2014
Ri Couture 2008 - 2012
Corporate Search Group January 2009 - February 2010
RGA Associates January 2008 - April 2008
MicroMenders 2007 - 2007
Skills
Social Media, Social Networking, Fashion, Television, Editing, Apparel, Video Production, Textiles, Social Media Marketing, Digital Media, Management, Public Relations, Marketing, Online Advertising, Final Cut Pro, Video Editing, Facebook, Broadcast, Blogging, Microsoft Office, Video, Customer Service, Event Planning, Creative Direction, Public Speaking, Online Marketing, Advertising, New Media, Radio
Education
University of San Francisco 2000 — 2004
BA, International Business
University of San Francisco
McKesson May 2015 - Present
Informatica October 2014 - May 2015
Slalom Consulting January 2014 - October 2014
ON24 September 2011 - January 2014
MicroMenders February 2008 - September 2011
Great Place to Work Institute 2006 - 2008
Assal Corporation November 2004 - January 2006
Skills
VMware, Disaster Recovery, Cloud Computing, Active Directory, Cisco Technologies, Project Management, Networking, Virtualization, SaaS, Cisco UCS, Amazon Web Services..., Solution Architecture, Windows Azure, Google App Engine, Python, Scalable Web..., Professional Services, Data Center, Enterprise Software, Continuous Integration, Infrastructure
Education
Coleman College 2001 — 2007
Information Systems
Contra Costa Water District March 2013 - Present
Apple September 2012 - March 2013
ON24 December 2011 - September 2012
MicroMenders March 2008 - November 2011
AlterEgo Networks 2000 - 2001
ICG Communications 1999 - 2000
Skills
Microsoft Exchange, VMware, Windows, DNS, VoIP, Cloud Computing, System Administration, Active Directory, Windows Server, Linux, Citrix, Cisco Technologies, System Deployment, Servers, Firewalls, Disaster Recovery, Virtualization
Education
James Madison University 1993 — 1997
Bachelor of Science (BS), Health Sciences, General
U.S. Venture Partners April 2001 - Present
MicroMenders September 1997 - October 2000
Jostens August 1996 - July 1998
Education
University of California, Los Angeles 1991 — 1996
Bachelor of Fine Arts (BFA), Photography
Berlitz March 2011 - October 2012
AXA Rosenberg February 2006 - June 2009
Micromenders 2000 - 2005
Berlitz Japan June 1999 - April 2000
Westgate May 1997 - May 1999
A. T. Kearney 1994 - 1997
Disneyland June 1989 - May 1993
Skills
Customer Service, ESL, Educational Assessment
Education
University of California, Berkeley Extension 2010 — 2010
Certification, TESL
San Francisco State University 1986 — 1989
BA, Japanese Language & Literature
University of San Francisco
Master's degree, Teaching English as a Second or Foreign Language/ESL Language Instructor
East Bay Municipal Utility District November 2007 - Present
MicroMenders 2002 - 2007
Netigy January 2000 - September 2001
CompuCom 1995 - 2000
Skills
Active Directory, Disaster Recovery, Virtualization, ITIL, Data Center, Windows Server, Project Management, Citrix, Network Administration, Management, IT Management, Security, Integration, Networking, SharePoint
Education
University of California, Berkeley 1985 — 1989
Bachelor of Arts (BA), Industrial and Organizational Psychology
KemperSports Management May 2003 - September 2004
MicroMenders January 2002 - April 2004
C-bridge Internet Solutions May 2000 - October 2001
Whittman-Hart / marchFIRST February 1998 - May 2000
W.W. Grainger August 1996 - February 1998
Skills
Talent Acquisition, Organizational..., Performance Reviews, Workforce Planning, Performance Management, Employee Benefits, Employee Relations, Employee Handbooks, Employee Training, Employee Engagement, Recruiting, Strategic Planning, Training, Leadership
Education
Northwestern University 1992 — 1996
BS, Organizational Studies/HR
Ericsson March 2015 - Present
MicroMenders November 2010 - November 2014
Tata Consultancy Services February 2009 - November 2010
Nielsen Online September 2005 - February 2009
ExecuScribe, Inc. November 2004 - March 2005
Oceana November 2003 - May 2004
Skills
Active Directory, Windows Server, VMware, Troubleshooting, Windows, Data Center, Networking, System Administration, Technical Support, OS X, Management, Servers, Virtualization
Education
Rochester Institute of Technology 2000 — 2005
BS, Information Technology
Linear Technology September 1998 - Present
MicroMenders February 1996 - March 1998
Bradmill USA Ltd. 1986 - 1990
Skills
Active Directory, Linux, Windows, VMware, Debugging, Troubleshooting, Electronics, Hardware, Wireless, Wireless Networking, Testing, Computer Hardware, Perl, Windows XP, TCP/IP, Windows 7, Unix, Technical Support
Education
Academy of Art University 1991 — 1994
Computer Graphics and Video Editing
Oceana High School 1981 — 1984
Walmart eCommerce 2013 - Present
Gap Inc./GID 2011 - 2013
Pandorabots, Inc. 2009 - 2011
MicroMenders 2006 - 2009
Cisco Systems 2004 - 2006
Sybase 2002 - 2004
Avaya 1996 - 2002
Skills
Agile Methodologies, Agile Project Management, IT Infrastructure..., Managing IT..., Enterprise IT..., IT Infrastructure..., Lean Startup, Lean Management, Lean IT, IT Management, Data Center, Business Intelligence, IT Service Management, IT Strategy, Infrastructure, IT Operations, Integration, Enterprise Software, ITIL, Cloud Computing, Management, Project Management, SaaS, Scrum, Information Technology, Consulting, Citrix, Enterprise Architecture
Education
Birmingham University
Bachelor of Science (B.Sc.), Computer/Information Technology Administration and Management
UC Berkeley
Agile Management (in-progress)
Lithium Technologies June 2010 - Present
MicroMenders January 2010 - June 2010
State Compensation Insurance Fund June 2003 - August 2005
ePresence September 2002 - June 2003
Technolinc 2001 - 2002
Skills
Linux, SaaS, Cloud Computing, MySQL, Virtualization, Shell Scripting, JavaScript, Agile Methodologies, Github, Maven, Nexus, Bamboo, Eclipse, F5 BigIP, Nagios
Education
California State University-Chico 1997 — 2001
Bachelor of Science in Business Administration, Management Information Systems (MIS)
Jewish Vocational Service (JVS) August 2010 - Present
MicroMenders 2006 - 2009
Kaweah Delta Medical Center 2005 - 2006
Kaweah Delta Medical Center 2003 - 2004
Skills
SharePoint, Microsoft Servers, Spiceworks, VMware, System Administration, Active Directory
Education
University of California, Santa Barbara
MicroMenders October 2013 - Present
Skills
VMware, Active Directory, Servers, System Administration, Microsoft Exchange, Virtualization, Citrix, Windows Server, Firewalls, DNS
Education
Heald College