Miercom Company
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Miercom Employees
AT&T January 2013 - Present
Miercom August 2007 - December 2012
Vonage May 2006 - May 2007
Agere Systems January 2001 - November 2004
Bell Labs Lucent Technologies Microelectronics Group January 1996 - January 2001
AT&T Microelectronics August 1989 - January 1996
Skills
Test Equipment, Spam Filtering, Call Center, Unified Communications, IEEE 802.11, TCP/IP, IXIA, Switches, Cisco, HP, VoIP, Ethernet, Telecommunications, Project Management, IxLoad, IxNetwork, IxAutomate, Cisco Technologies, SNMP, Testing, Wireless Networking, Routers, Unix, Network Security, Security, Networking, Wireless, IP, Firmware, Embedded Software, Network Administration, Wireshark, SIP, WiFi, USB, Call Centers, Spirent Test Center, Microwave Links, RF, Routing Protocols, WAN, LTE, Debugging, Routing, TCL, OSPF, Embedded Systems, System Testing, Linux, Line of Sight
Education
Brookdale Community College
Associate of Arts and Sciences (A.A.S.), Electronics Engineering Technology
MetLife June 2015 - Present
Havis, Inc. March 2015 - March 2015
Drinker Biddle & Reath LLP October 2012 - March 2015
Miercom April 2012 - September 2012
CSS Technical Solutions April 2011 - October 2011
Skilled Help Desk Specialist 1990 - October 2011
Johnson & Johnson October 2007 - October 2010
Manpower USA February 2006 - October 2010
MAXIMUS Inc April 2002 - October 2005
UNISYS Corp April 1997 - February 1999
Skills
Technical Support, Help Desk Support, Information Technology, Printers, Windows 7, Training, Quality Assurance, Windows Server, Windows, Wireless Networking, Computer Hardware, Remote Desktop, Customer Service, Microsoft Office, Call Center, Outlook, Access, Windows Vista, Desktop Deployment, Customer Support, Data Entry, Desktop Application..., Client/server, Call Center..., Citrix XenApp, Telecommunications, Computer Maintenance, Computer Repair, Peripherals, Ticketing Systems, DOS, Mobile Device Management, SCCM, iManage FileSite, Litigation Support, Active Directory, VNC, Microsoft Exchange, Multifunction Devices, iPhone Support, Android, Blackberry Enterprise..., MS Surface Tablet, Document Management, Windows 7 Migration, Troubleshooting, System Administration, Operating Systems, Research, Local Number Portability
Education
Mercer County Community College
Associate of Arts and Sciences (A.A.S.), Business Management
Mercer County Community College
Associate of Arts and Sciences (A.A.S.), Microcomputer Systems Administration
BlueLine Associates August 2014 - Present
Department of Veterans Affairs November 2012 - August 2014
GeekGlassware April 2012 - November 2012
Miercom July 2010 - October 2012
Miercom July 2010 - October 2012
Hatch Mott MacDonald May 2008 - August 2008
Staunton Chow P.C., Engineers and Architects May 2006 - August 2007
Precision Building and Construction May 2005 - August 2005
Skills
Six Sigma, Industrial Engineering, Programming, Testing, Lean Manufacturing, Process Engineering, VBA, Analysis, Visual Basic, Operations Management, HTML, Microsoft Office, Matlab, Supply Chain Management, C++, Network Security, MySQL, Unix, Minitab, Wireless Networking, Optimization, Technical Writing, Process Optimization, Engineering, Operations Research, Leadership, Quality Assurance, PHP, XML, Visio, Networking, MS Project, Network Engineering, C, Security, Systems Analysis, Inventory Management, Quality System, Systems Engineering, Reliability Engineering, Bash, CSS, Facilities Engineering, Process Improvement, Microsoft Project
Education
Rutgers University-New Brunswick 2005 — 2010
Bachelor of Science (B.S.), Industrial Engineering
ADP February 2013 - Present
Automatic Data Processing, Inc. 2010 - Present
ADP October 2005 - August 2010
Miercom July 2005 - October 2005
Skills
Test Automation, Test Planning, Executing Test Plans, HTML, FrameMaker, XML, Microsoft Office, RoboHelp, AuthorIT, Trados, Online Help, Technical Writing, Author-it, Technical Documentation, Test Strategy, Quality Center, SQL, SDLC, Software Documentation, Testing, Agile Methodologies, Visio, Software Quality..., Usability Testing, Adobe Acrobat, Databases, Quality Assurance, SnagIt, User Acceptance Testing, Technical Communication, Requirements Gathering, JavaScript, Requirements Analysis, SharePoint, Software Project..., Test Cases, Scrum, Defect Tracking, QTP, Regression Testing, Agile Project Management, Integration Testing, System Testing, MS Project, Integration
Education
James Madison University 2001 — 2005
B.A., Technical and Scientific Communications
iMedicWare, Inc. December 2010 - Present
Miercom August 1999 - October 2009
Miercom August 1999 - October 2009
Windowbase Technologies September 1998 - July 1999
Windowbase Technologies September 1998 - June 1999
Sales and Writers September 1998 - June 1999
American Cancer Society July 1998 - September 1998
American Cancer Society April 1998 - September 1998
Capita Financial Software 1990 - April 1998
Academy Information Systems June 1987 - April 1998
Skills
Customer Service, Document Design, Documentation, Learning Management, Technical Writing, Marketing Communications, Microsoft Office, Software Documentation, Information Design, Training, Telecommunications, Project Management, Solution Selling, Testing, Press Releases, Public Relations, Marketing, Management, Newsletters, Salesforce.com, Proposal Writing, Program Management
Education
Hastings College of Arts and Technology 1983 — 1984
Advanced Secretarial French
Cardiff University / Prifysgol Caerdydd 1980 — 1981
PGCE
Huddersfield University 1976 — 1980
BA (Honors)
Huddersfield University 1976 — 1980
Degree
The University of Huddersfield 1976 — 1980
BA HONOURS HUMANITIES - French Major
Princeton Medical Group, PA April 2013 - August 2015
Visiting Nurse Association Health Group April 2012 - April 2013
Miercom 2008 - 2009
CCL Label 1994 - 2001
Skills
IT Management, Integration, IT Strategy, IT Security Policies, Network Security, Microsoft SQL Server, VMware, Citrix, Crystal Reports, Disaster Recovery, Project Management, Telecommunications, Microsoft Office, Avaya IP Telephony, Active Directory, Group Policy, Visual Basic, Information Technology, Networking, Cisco Technologies, Windows Server, Process Improvement
Education
Mercer County Community College 1994 — 1999
Associate’s Degree, Computer Systems and Networking Technology Degree in Applied Science and Business Management
Hightstown High School
Miercom March 2007 - Present
Leading Edge Sales January 1990 - May 2000
Skills
Storage, Cloud-based, VoIP, Business Service..., Telecommunications, Network Security, SaaS, Solution Selling, Unified Communications, Enterprise Software, Channel Partners, Managed Services, Professional Services, Go-to-market Strategy, Cloud Computing, Demand Generation, Sales Enablement
Education
Montgomery County Community College
Sunhillo Corporation September 2014 - Present
Miercom May 2015 - July 2015
Drexel University September 2012 - June 2014
The College of New Jersey July 2010 - July 2010
Skills
C++, C, Matlab, Pspice, Programming, Microsoft Office, Linux, Verilog, Labview, Computer Architecture, Computer Science, VHDL, Mathematica, Python, Windows, Microcontrollers, Bash, LaTeX, Machine Learning, Java, Eclipse, Shell Scripting, SPICE, Atmel AVR, Xilinx, Visual Studio, AVR Studio, MPLAB, Assembly, Digital Electronics, Digital Circuit Design, GNU/Linux, Red Hat Linux, PHP, JavaScript, HTML, Visual C#, LabVIEW, PSpice
Education
Drexel University 2012 — 2014
Master of Science (M.S.), Computer Engineering
The College of New Jersey 2008 — 2012
Bachelor of Science, Computer Engineering
West Morris Mendham High School 2004 — 2008
Convergex August 2015 - Present
Consultant September 2006 - September 2015
Starpoint Solutions September 2014 - August 2015
QED National November 2013 - March 2014
Miercom May 2013 - August 2013
SphereCom Enterprises, Inc. November 2012 - December 2012
NetCentric Technology, Inc. May 2012 - November 2012
United States Department of Defense June 2011 - November 2012
NetCentric Technology, Inc. October 2011 - December 2011
NJIT September 2009 - May 2011
Education
New Jersey Institute of Technology 2010 — 2011
Master of Science
New Jersey Institute of Technology 2007 — 2010
Bachelor of Science
General Dynamics Fidelis Cybersecurity Solutions October 2014 - Present
Miercom 2013 - 2014
Hess Corporation May 2013 - August 2013
Verizon Wireless April 2012 - May 2013
Ebay Drop Center September 2009 - February 2010
Education
New Jersey Institute of Technology 2008 — 2012
Bachelor's degree
Union County College