Millennium Hotels & Resorts
Industry: Hotel company
DescriptionMillennium & Copthorne Hotels plc is a global hospitality management and real estate group, with 120 hotels in 79 locations in Asia, Australasia, Europe, the Middle East and North America. The company is headquartered in London. It is listed on the London Stock Exchange and is a constituent of the FTSE 250 Index. Headquarters: London, United Kingdom Revenue: 1.008 billion GBP (2017) Founded: 1972 Subsidiaries: M&C Reservations Services Limited,
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Millennium Hotels & Resorts Employees
Millennium Hotels & Resorts September 2015 - Present
Keller Williams Realty August 2014 - March 2015
NAVACEL Construcciones Navales February 2012 - July 2012
Ritz Carlton Hotel 2007 - 2009
Starbucks Coffee 2005 - 2007
Skills
Hospitality Management, Hospitality Industry, Hotel Management, Hospitality, Hotels, Front Office, Food & Beverage, Tourism, Rooms Division, Customer Service, Micros, Customer Satisfaction, Management, MICROS, Microsoft Office
Education
ESEUNE Business School
Global MBA, Business, Management, Marketing, and Related Support Services
Georgetown University
International Executive Program, Multicultural Marketing, International Marketing
Universidad San Ignacio de Loyola
Bachelor's degree, Hospitality Management
Millennium Hotels & Resorts October 2015 - Present
The Hermosa Inn August 2013 - October 2015
Morgan Run Club & Resort March 2012 - June 2013
Morgan Run Club & Resort July 2011 - March 2012
Morgan Run Club & Resort June 2010 - June 2011
Morgan Run Club & Resort August 2007 - June 2010
Skills
Hospitality, Food & Beverage, Corporate Events, Marketing, Hospitality Industry, Event Management, Management, Banquets, Event Planning, Hotels, Customer Service, Menu Development, Sales, Hospitality Management, Catering, Newsletters, Golf, Fundraising, Training, Social Networking, Time Management
Education
California State University-San Marcos 2008 — 2010
Bachelor of Arts (B.A.), Communication
Intercontinental Hotels Group (IHG) - InterContinental Times Square Hotel & Hotel Indigo LES February 2015 - Present
Pier Sixty April 2014 - September 2014
Millennium Hotels & Resorts January 2013 - April 2014
Hilton New York. November 2012 - December 2012
Crowne Plaza Times Square January 2011 - September 2012
Waldorf=Astoria Hotel July 2007 - January 2011
Macy's East May 2004 - July 2007
Macy's East March 1999 - May 2004
Nobody Beats The Wiz March 1991 - February 1995
Skills
Employee Relations, Labor Relations, Performance Management, Recruiting, Hospitality, Management, Training, Retail, Human Resources, Employee Benefits, Union, Leadership, Hospitality Industry, Hospitality Management, FMLA, Coaching, Hiring, Hotels, Payroll, Benefits Administration, Employee Engagement, Personnel Management, HRIS, College Recruiting, New Hire Orientations, Onboarding, Interviews, Time Management, Customer Service, Succession Planning, Applicant Tracking..., Talent Management, Employee Training, Hotel Management, Talent Acquisition, Career Development, Team Building
Education
Adelphi University 1990 — 1994
M.B.A., Human Resources
Fordham University 1984 — 1988
Bachelor of Science, Marketing/Management
Chaminade High School
Great Wolf Lodge March 2015 - Present
Great Wolf Lodge June 2014 - March 2015
Great Wolf Lodge December 2011 - June 2014
Holiday Inn Hotel & Suites May 2011 - December 2011
Premier Communities Management Company November 2009 - May 2011
Hersha Hospitality March 2008 - October 2009
Millennium Hotels & Resorts September 2006 - March 2008
Interstate Hotels & Resorts June 2000 - December 2006
Tharaldson Lodging May 1997 - June 2000
Skills
Forecasting, Hotels, Spa, Budgets, Food & Beverage, Revenue Analysis, Rooms Division, Hospitality Management, Hotel Management, Pre-opening, Yield Management, Resorts, Front Office, Restaurants, Banquets, Property Management..., Opening Hotels, Guest Service Management, Pre-opening experience, Wine, Leadership, Process Scheduler, Hospitality, OnQ, Customer Satisfaction, Hospitality Industry, Catering, Convention Services, Micros, Opera, Lodging, Fine Dining
Education
Baylor University 1992 — 1996
Business Administration and Management, General
Kimpton Hotels & Restaurants-Hotel Marlowe, Nine Zero, Onyx September 2014 - Present
Millennium Hotels & Resorts June 2013 - September 2014
Millennium Bostonian Hotel June 2006 - June 2013
Millennium Bostonian Hotel April 2004 - June 2006
Hilton Boston Dedham 1999 - 2004
Skills
Revenue Analysis, Hotels, Hospitality Industry, Hotel Management, Hospitality Management, Hospitality, Resorts, Lodging, Travel Planning, Customer Satisfaction, Front Office, Pre-opening, Travel Management, Contract Negotiation, Business Travel, Yield Management, Management, Trade Shows, Sales, Property Management..., Meeting Planning, Banquets, Hotel Booking, Food & Beverage, Leisure, Micros, Rooms Division, Catering, Opening Hotels, Convention Services, Delphi, Revenue Forecasting, OnQ, Guest Service Management, Tourism, Restaurants, Incentives, Opera, Corporate Events, Leisure Travel, Menu Development, Concierge Services, Online Travel, Restaurant Management, Incentive Travel, Luxury, Sabre, CRM, Negotiation, Sales Management
Education
Johnson and Wales University 1997 — 1999
Master of Business Administration (MBA), Hospitality Administration/Management
Yıldız Teknik Üniversitesi / Yildiz Technical University 1993 — 1997
Bachelor of Science (B.S.), Mechanical Engineering
Ozel Bilgi Lisesi 1990 — 1993
High School Diploma, Science
FUNimation Entertainment October 2012 - Present
One Nation of Gamers November 2012 - May 2014
FUNimation Entertainment May 2012 - October 2012
Switch December 2010 - May 2012
Social Media Club - St. Louis April 2010 - May 2012
Millennium Hotels & Resorts December 2008 - November 2010
Millennium Hotels & Resorts December 2006 - August 2008
Millennium Hotel St. Louis March 2005 - October 2006
Skills
Social Media Marketing, Community Management, Brand Development, Content Management, Content Strategy, Social Networking, Social Media, Online Marketing, Wordpress, Google Analytics, Personal Branding, Blogging, Corporate Blogging, Digital Media, Twitter, LinkedIn, Facebook, Mobile Marketing, Public Speaking, Conference Speaking, Experiential Marketing, Customer Relations, Brand Management, Customer Service, Relationship Marketing, Web Design, Creative Direction, Marketing, Copywriting, Email Marketing, Strategy, SEO, Digital Strategy, WordPress, Digital Marketing, Sponsorship
Education
Southern Illinois University, Edwardsville 2002 — 2007
Bachelor of Science, Information Technology
Bankers Life August 2015 - Present
Millennium Hotels & Resorts February 2015 - Present
Self-Employed Freelance Technical Writer 2009 - July 2015
Chapel Hill Country Club January 2014 - December 2014
Courtyard Marriott Chapel HIll March 2013 - March 2014
Universe Today 2009 - 2012
Hampton Inn September 2010 - May 2011
Residence Inn July 2007 - May 2008
Skills
Feature Writing, Creative Writing, Microsoft Office, Front Office, Scientific Writing, International Political..., Political Writing, Customer Service, Editing, Social Networking
Education
Examfx 2014 — 2015
NC Producer's license Life , Health and Accident, Medicare supplements.
UNC Chapel Hill
Bachelor of Arts (B.A.), Political Science
LIFE REVOLUTION January 2008 - Present
Community Partners June 2013 - Present
Executive HR Consulting November 2010 - Present
Penny Lane Centers March 2008 - June 2013
AEG October 2001 - December 2007
Millennium Hotels & Resorts April 1998 - September 2001
Burbank Airport Hilton & Convention Center November 1995 - April 1998
Westin Bonaventure Hotel & Suites January 1995 - November 1995
Skills
Succession Planning, Workforce Development, Performance Management, Organizational..., Recruiting, Employee Relations, Executive Coaching, Benefits Administration, Entrepreneurship, Leadership Development, Training, Time Management, Stress Management, Life Coaching, Wellness Coaching, HR Consulting, Team Facilitation, Public Speaking, Team Building, Event Planning, Youth Mentoring, Youth Programs, Culture Change, Sports, Leadership, Conflict Resolution, Management, Employee Benefits, Coaching, Human Resources, Strategy, Change Management, Policy, Workshop Facilitation, Nonprofits, Talent Management, Emotional Intelligence, Hiring, Management Development, Career Development, Organizational..., Labor Relations, Career Counseling, Personal Development, Problem Solving
Education
Arizona State University - W. P. Carey School of Business 1999 — 2001
Masters
Pepperdine University 1990 — 1994
Bachelor of Science
Coaches Training Institute
Maui Jim Sunglasses, Corporate Gifts September 2007 - Present
Millennium Hotels & Resorts 2005 - 2007
Sheraton San Diego (Starwood Hotels & Resorts) 2004 - 2005
Hyatt Hotels & Resorts 1986 - 2004
Skills
Meeting Planning, Hospitality, Organizational..., Hotels, Marketing, Event Planning, Corporate Events, Marketing Communications, Customer Service, Marketing Strategy, Business Travel, New Business Development, Incentive Travel, Sponsorship, Team Building, Contract Negotiation
Education
Loyola University of Chicago 1976 — 1981
Bachelor of Science (BS)
Millennium Hotels & Resorts August 1999 - Present
New York Recovery House February 2012 - January 2013
U.S. Census Bureau February 2010 - July 2010
Cafe Un Deux Trois September 1995 - August 1999
Skills
Hospitality, Customer Service, Food & Beverage, Hotels, Hospitality Industry, Restaurants, Pre-opening, Banquets, Resorts, Catering
Education
City University of New York City College 2009 — 2011
Circle in the Square Theater School 1995 — 1997
KD Studio 1993 — 1995
Associate of Arts (AA)
Richfield Hospitality July 2014 - Present
Millennium Hotels & Resorts September 2013 - July 2014
Berst Consulting April 2011 - December 2013
Sage Hospitality July 2009 - April 2011
The Walt Disney Company, ESPN January 1993 - July 2009
Skills
Forecasting, Hotels, Revenue Analysis, Hospitality, Hospitality Industry, Hospitality Management, Budgets, Resorts, Strategic Planning, Financial Analysis, Financial Modeling, Team Building, Leadership, Customer Service, Operations Management
Education
MBA, Crummer Business School, Winter Park, FL
Master of Business Administration (M.B.A.), Finance and International Business
University of Central Florida
Bachelor's degree, Business Administration and Management, General
Millennium Hotels & Resorts 2014 - Present
Sparkling Affairs by Monique,llc August 2000 - Present
Skills
Event Planning, Event Management, Corporate Events, Public Relations, Private Events, Wedding Planning, Leadership Development, Team Building, Customer Service, Management, Training, Strategic Planning, Project Planning, Public Speaking, Social Media Marketing, Entrepreneurship, Strategy, Social Networking, Marketing
Education
Pfeiffer University 2004 — 2007
MSL-Masters of Science in Organizational Leadership and Change, Organizational Leadership
Saint Augustines Collefe
BS, Organizational Leadership
Highgate Hotels July 2014 - Present
Millennium Hotels & Resorts April 2011 - July 2014
Millennium Hotels and Resorts October 2008 - April 2011
Sheraton Mahwah October 2005 - October 2008
Skills
Customer Service, Inventory Management, Delphi, Outlook, Microsoft Excel, Hotels, PowerPoint, Corporate Events, Opera, Meeting Planning, Sales, Hospitality, Hospitality Management, Hospitality Industry, Hotel Management, Banquets, Resorts
Education
Johnson and Wales University 2005 — 2008
Associate of Science, Hotel Management
Johnson and Wales University 2005 — 2008
Bachelor of Science, Hospitality Management
StepStone Hospitality & hotelAVE January 2011 - September 2014
Independent HR Consultant January 2009 - January 2011
Regent Boston at Battery Wharf January 2008 - October 2008
Grand View Lodge March 2007 - December 2007
Millennium Hotels & Resorts 1997 - 2007
Skills
Hotels, Hospitality, Luxury, Hospitality Management, Hospitality Industry, Human Resources
Education
The University of New Mexico 1986 — 1990
Bachelor's Degree - Arts, Art History
Millennium Hotels & Resorts June 2015 - Present
Millennium & Copthorne Hotels June 2014 - July 2015
4 Dreams Enterprises August 1995 - July 2015
Interstate Hotels & Resorts August 2013 - October 2013
Staff Pro May 2013 - October 2013
Pacific Glass Inc April 2008 - December 2012
Marriott International March 1999 - October 2007
Marriott International September 1990 - March 1999
Marriott International November 1986 - September 1990
Marriott International January 1979 - October 1986
Skills
Hotels, Resorts, Tourism, Hospitality Management, Logistics, Event Management, Team Building, Operations Management, Leadership Development, Menu Development, Budgeting, Creative Problem Solving, Banquets, Forecasting, Negotiation, Hiring, Public Speaking, Travel Management, Catering, Wedding Planning, Conferences, Customer Service, Account Management, Coaching, Food & Beverage, Pre Opening, Operational Efficiency, Sales Management, Profit & Loss Management, Organizational..., Problem Solving, Guest Satisfaction, Teamwork, Public Relations, Pre-opening, Profitability, Strategic Planning, Product Development, Events, Event Planning, Convention Services, Restaurants, Time Management, Corporate Events, Yield Management, Budgets, Customer Satisfaction, Workshop Facilitation, Personal Development, Training
Education
University of Wisconsin-Stout
Bachelor of Science, Hotel & Restaurant Management
Milwaukee Area Technical College
Associate of Science, Hotel & Restaurant Cookery
New Berlin West
Hilton Hotels & Resorts September 2014 - Present
Tender Tots Day Care Home July 2010 - Present
Millennium Hotels & Resorts July 2012 - August 2013
Durham Technical Community College August 2006 - June 2010
Skills
Microsoft Office, Microsoft Excel, Customer Service, Microsoft Word, PowerPoint, Research, Leadership, Team Leadership, Teaching, Strategic Planning
Education
Piedmont Community College 2013 — 2017
University Transfer AAS, Cosmetology/Cosmetologist, General
King's College 2005 — 2006
Medical Assistant, Medical/Clinical Assistant
onPeak A GES Company August 2012 - September 2015
Meliá Hotels International December 2010 - June 2012
Millennium Hotels & Resorts February 2005 - November 2009
Continental Airlines 1996 - 2005
Skills
Professional Networking, Sales Management, Leadership Development, Client Development, Client Liaison, Fundraising, industry speaker, Volunteer Management, Hospitality Management, Organizational..., Non-profit Development, Hotel Site Selection, Sales Process, Business Networking, Hotels, Database Admin, Industrial Sector, Marketing Communications, Rooms Division, Yield Management, Budgets, Contract Negotiation, Sales, Time Management, Travel Management, Leisure, Micros, Revenue Analysis, Tourism, Trade Shows, Revenue Forecasting, Account Management, Pre-opening, Corporate Events, Social Media, Resorts, Food & Beverage, Meeting Planning, Banquets, Hospitality Industry, Negotiation, Catering, Incentives, Event Management, Strategy, Hotel Booking, Front Office, Hotel Management, Event Planning, Property Management...
Education
University of Maryland University College 2007 — 2015
Management Studies
University of Nevada-Las Vegas 1980 — 1986
Hotel Management
College of Southern Nevada 1984 — 1986
A.A.S., Food Service Technology, 4.0
College of Southern Nevada 1984 — 1986
A.A.S, Hotel Technology, 4.0
Millennium Hotels & Resorts May 2015 - Present
Sunset Pub September 2006 - Present
General Electric Credit Union July 2014 - March 2015
WG Kitchen and Bar February 2014 - July 2014
Skills
Catering, Customer Service, Food, Food, Restaurants, Microsoft Excel, Microsoft Word, Microsoft Office, Leadership, Sales, Teamwork
Education
Cincinnati Christian University 2000 — 2005
Bachelor's degree, Professional Studies
Millennium Hotels & Resorts July 2015 - Present
Douglas Elliman Real Estate June 2014 - July 2015
TRYP - NYC Times Square South Hotel November 2011 - June 2014
Wyndham Garden Hotel Times Square South November 2010 - November 2011
Wyndham Garden Hotel Times Square South September 2009 - November 2010
Holiday Inn-Long Island MacArthur Airport July 2007 - September 2009
Skills
Hospitality, Hospitality Industry, Customer Service, Accounting, Front Office, Invoicing, Customer Satisfaction, Hotels, Microsoft Excel, Customer Relations, Guest Satisfaction, Excel, Outlook, Microsoft Office, PowerPoint, Spreadsheets, Opera, Data Entry, Teamwork, Time Management, Accounts Payable, Accounts Receivable, Management
Education
SUNY New Paltz 2003 — 2007
BA, Interpersonal/Intercultural Communication
City of Morrow/Morrow Center August 2011 - Present
Ramada Conference Center December 2005 - August 2008
Holiday Inn Select April 2005 - December 2005
Millennium Hotels & Resorts April 2000 - December 2000
The Whitehall Hotel December 1996 - April 2000
Park Hyatt May 1996 - December 1996
Palmer House Hilton May 1994 - May 1996
Skills
Hospitality Industry, Hotels, Event Planning, Conferences, Event Management, Hospitality, Special Events, Hospitality Management, Catering, Leadership, Budgets, New Business Development, Management, Supervisory Skills, Banquets, Resorts, Hotel Management, SalesPro Software, Public Speaking, Wedding Coordinating, Meeting Planning, Revenue Analysis, Food & Beverage
Education
Moraine Valley Community College 1985 — 1987
Radio/Televisions Communications
Morgan Park High School 1981 — 1985
Elizabeth Neumann, LLC November 2010 - January 2011
Millennium Hotels & Resorts October 2004 - November 2010
Millennium Hotels & Resorts June 2000 - October 2004
Millennium Broadway Hotel January 1997 - June 2000
Kimberly A. Cofresi January 1996 - January 1997
Millennium Broadway Hotel January 1995 - January 1996
Millennium Broadway Hotel January 1992 - January 1995
Skills
Hospitality, Hotel Management, Marketing, Sales, Revenue Analysis, Human Resources, Microsoft Excel, Event Management, Management, Hotels, Hospitality Industry, Yield Management, Banquets, Hospitality Management, PowerPoint, Administrative..., Microsoft Word
Education
Saint John's University 1990 — 1993
Business Management
Adlai E. Stevenson, High School
Academic diploma
Wells Fargo July 2015 - Present
American Retrieval Company October 2013 - April 2015
Wells Fargo Home Mortgage March 2013 - October 2013
Mayo Clinic November 2010 - March 2013
Westin Hotels & Resorts September 2009 - November 2010
Millennium Hotels & Resorts October 2006 - September 2009
Skills
Motivated self-starter, Customer Service, Organization, Computer Proficiency, Communication, Problem Solving, Analitical, Always Punctual, Leadership, Teamwork, Persistence, Research, Microsoft Office
Education
University of Minnesota-Twin Cities 2005 — 2007
Bachelor of Arts (BA), English Language and Literature, General, 3.06
Itasca Community College 2003 — 2005
Associate of Science (AS), Engineering, 3.46
Lucky Strike Entertainment Convention Services ManagerWyndham WorldwideApril 2014 - June 2015
Millennium Hotels & Resorts April 2012 - April 2014
Doubletree Hotel & Conference Center (Chicago North Shore) March 2010 - April 2012
Skills
Hospitality Management, Event Management, Meeting Planning, Hotel Management, Event Production, Travel & Tourism, Catering Sales, Banquet Operations, Corporate Events, Event Planning, Front Office, Wedding Planning, Tourism, Logistics, Food & Beverage
Education
Roosevelt University
Hospitality and Event Management
Beaute Within February 2012 - December 2014
Candlewood Suites® Hotels January 2011 - December 2012
Millennium Hotels & Resorts June 2010 - December 2011
Skills
Customer Service, Management, Microsoft Excel, Microsoft Office, Microsoft Word, Strategic Planning, Project Management, PowerPoint, Teaching, Leadership, Research, Social Media, Public Speaking, Event Planning, Training, Negotiation, Team Building, Team Leadership, Business Strategy, New Business Development, Project Planning, Budgets
Education
Bay Path University 2015 — 2017
Master’s Degree, Leadership and Negotiation, In Progress
Bay Path University 2012 — 2016
Bachelor’s Degree, Business Administration and Management, General, 3.2 of 4.0
Bay Path University 2012 — 2016
Bachelor’s Degree, Accounting, 3.2 of 4.0
Best Western International October 2014 - Present
Sceptre Hospitality Resources Inc. December 2002 - October 2014
The Elise Group June 2005 - October 2009
Millennium Hotels & Resorts 2002 - 2003
Hilton Denver South November 1998 - December 2002
Hilton Denver Tech Center - Interstate Hotels 1998 - 2002
Fairfield Inn by Marriott June 1996 - August 1998
Walt Disney World-Wilderness Lodge Resort January 1994 - June 1996
Skills
Revenue Cycle Management, Hospitality Management, eCommerce, Hospitality Consulting, Revenue Analysis, Hotels, Distribution Strategies, E-commerce, Property Management..., Sales Management, Leadership, Hospitality, Yield Management, Hotel Booking, Front Office, Marketing, Resorts, Online Travel, Training, Forecasting, Budgets, Hotel Management, Hospitality Industry, Tourism, Sales
Education
University of Central Florida 1987 — 1990
BA, History
Oklahoma State University 1985 — 1987
Education
Millennium Hotels & Resorts Global Director of Group SalesSwissotel1996 - 2005
Education
James Madison University 1980 — 1985
ShopAtHome.com August 2010 - Present
Millennium Hotels & Resorts November 2001 - August 2010
Skills
Employment Law, Contract Negotiation, E-commerce, Corporate Law, Intellectual Property, Corporate Governance
Education
University of South Carolina School of Law 1993 — 1995
JD, Law
University of Colorado School of Law 1992 — 1993
Law
University of Colorado Boulder - Leeds School of Business 1988 — 1992
InterContinental Hotels Group April 2010 - Present
Rancho Las Palmas Resort & Spa January 2009 - May 2010
InterContinental Buckhead 2010 - 2010
Rancho Los Palmas 2008 - 2010
Millennium Hotels & Resorts -US November 2006 - December 2008
Millennium Hotel St. Louis 2006 - 2008
Millennium Hotels & Resorts May 2005 - September 2006
Hyatt Hotels 2005 - 2006
Raffles International Hotels & Resorts 1996 - 2005
Swissotel 1996 - 2004
Skills
Hospitality Industry, Hotels, Meeting Planning, Resorts, Hospitality, Luxury, Food & Beverage, Hospitality Management, Yield Management, Revenue Analysis, Business Strategy, Hotel Management, Tourism, Convention Services, Sales, Fine Dining, Pre-opening, Trade Shows, Catering, Incentive Travel, Travel Management, Wedding Planning, Restaurants, Event Management, Leisure Travel, Contract Negotiation, Marketing, Opening Hotels, Event Planning, OnQ, Rooms Division, Front Office, Leisure, Banquets, Restaurant Management, Hotel Booking, Corporate Events, Business Travel, Micros, Online Travel, Incentives, Customer Satisfaction, Property Management..., Marketing Strategy, Lodging, Opera, Revenue Forecasting, Menu Development
Education
James Madison University 1980 — 1985
James Madison University 1980 — 1985
Bachelor of Applied Science (BASc), Hotel, Motel, and Restaurant Management
Millennium Hotels & Resorts June 1995 - July 2007
Skills
Employee Engagement, Employee Relations, Budgets, Contract Negotiation, Human Resources, Coaching, Benefits Administration, Administration, Customer Service, Employment Law, HRIS, Hiring, Hospitality, Hospitality Industry
Education
Mount Vernon Nazarene University
Bachelor of Business Administration in Management
Millennium Hotels & Resorts February 2012 - Present
Sage Hospitality February 2010 - June 2011
Omni Hotels 2006 - 2009
JQH Hotels 1996 - 2008
omni hotels 1993 - 1996
Red Lion Hotels 1990 - 1994
Carnival 1990 - 1992
Education
University of Maryland College Park 1974 — 1978
BS, Accounting
American University - Kogod School of Business
MS, Accounting
Granduca Hospitality Services January 2014 - Present
Hotel Granduca January 2010 - December 2013
Hotel ZaZa January 2008 - January 2010
Hotel ZaZa January 2007 - October 2008
NEW ORLEANS BOUTIQUE HOTELS January 2006 - December 2006
MILLENNIUM HOTELS & RESORTS January 2005 - December 2005
AMERICAN INTERNATIONAL TRAVEL GROUP, INC January 1995 - January 2005
AMERICAN AIRLINES / SABRE January 1988 - January 1995
Skills
Revenue Analysis, Hotel Management, Yield Management, Travel Management, Business Travel, Property Management..., Marketing Strategy, New Business Development, Forecasting, Territory Management, Contract Negotiation, Sales, Project Management, Customer Service, Sales Management, Customer Satisfaction, Leisure Travel, Event Management, Hospitality, Sales Force Development, Hotels, Restaurants, Hospitality Industry, Resorts, Budgets, Hospitality Management, Marketing, Trade Shows, Leisure, Catering, Leadership, Management, Account Management, Tourism, Sales Operations, Strategic Planning, Convention Services, Food & Beverage, Micros, Business Development, Training, Hotel Booking, Banquets, Pre-opening, Market Planning, Front Office, Rooms Division, Meeting Planning, Corporate Events, Event Planning
Education
Arkansas State University
Bachelor of Science, Business/Corporate Communications
Cornell University School of Hotel Administration
Market Planning Guide For Luxury Hotels and Resorts
The Wharton School, University of Pennsylvania, Avery Institute of Executive Education
Millennium & Copthorne Hotels June 2003 - August 2006
Millennium Hotels & Resorts 2003 - 2006
The Procaccianti Group April 2002 - June 2003
Procaccianti Group 2002 - 2003
Commonwealth Hotels January 2000 - January 2002
Interstate Hotels January 1993 - January 2000
Interstate Hotels 1993 - 2000
Crown Sterling Suites Hotels January 1991 - January 1993
Crown Sterling Suites 1991 - 1993
Promus Hotel Corporation January 1984 - January 1991
Education
Cornell University 1981 — 1984
BS, Hotel Administration
Cornell University
B.S. Degree, Hotel Administration
Tufts University 1979 — 1981
Cushing Academy 1977 — 1979
CBE Companies September 2014 - Present
Premier Bankcard November 2008 - July 2014
Millennium Hotels & Resorts June 2003 - July 2005
Skills
Credit Cards, Call Centers, Credit, Banking, Customer Service, Sales, Team Leadership, Operations Management, Risk Management, Team Building, Leadership, Management, Microsoft Excel, Microsoft Word, Process Improvement, Strategic Planning, Analysis, Business Analysis, Microsoft Office, Time Management, PowerPoint
Education
University of Minnesota-Twin Cities 1998 — 2003
Communications Studies
Millennium & Copthorne Hotels April 2004 - Present
Millennium Hotels & Resorts 2000 - 2004
Richfield Hospitality Services, Inc./Regal Hotels International 1995 - 1999
Skills
Employee Relations, Performance Management, Workforce Planning, Employment Law, Performance Improvement, Coaching, Employee Training, Human Resources, Conflict Resolution, Training, Onboarding, Budgets, Organizational..., Federal/State Compliance, Project Management, Investigations, Hotel Management, Wage & Hour, Hiring Practices, Downsizing, Mergers & Acquisitions, Terminations, Negotiation, Benefits Management, FMLA, EEOC, Litigation Support, ADP Payforce, Hotels, Workers Compensation, Predictive Index, Mediation, Hospitality Industry
Education
Southern Illinois University, Carbondale
Bachelor's Degree, Interdisciplinary program combining coursework in Accounting, Business Law and
Houston Marriott Westchase
Phoenix Marriott Tempe at The Buttes
Millennium Hotels & Resorts 2002 - 2010
The Sheraton Crescent Hotel, Starwood Hotels & Resorts 1986 - November 2001
Skills
Employee Relations, Payroll, Hospitality, Coaching, Employee Engagement, Hiring, HRIS, Recruiting, Onboarding, Labor Relations, Deferred Compensation, HR Policies, Performance Management, Benefits Administration, Human Resources, Succession Planning, Employee Training, Personnel Management, Talent Acquisition, New Hire Orientations, Employment Law, Employee Benefits, Talent Management, Interviews, Applicant Tracking..., Training
Education
University of Phoenix
Millennium Hotels & Resorts December 2014 - Present
Transportation Mangement December 2013 - August 2014
Skills
Customer Service, Data Entry, Clerical Skills, Call Centers, Retail, 10 Key
Education
Minneapolis Community and Technical College 2015 — 2017
Associate’s Degree, Business Administration and Management, General