Minacs Company
Industry: Company
DescriptionMinacs is a business and technology outsourcing company with headquarters in Toronto, Canada; Detroit, United States; and Bangalore, India. CEO: Anil Bhalla (Apr 2014–) Number of employees: 21,000 (2014) Headquarters: Oshawa, Canada Founded: 1981 Parent organizations: Aditya Birla Group, Synnex Subsidiary: Minacs Worldwide Gmbh
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Minacs Employees
Employee
Years
Job
Industry
Andrea Sanel Andrea Sanel's Minacs Experience 2007 - 2010
Job Passionate employee who learns something new everyday!!
Industry Consumer Services
Experience
Plymovent Canada Inc March 2015 - Present
Leon's Furniture June 2014 - March 2015
Emkay Canada September 2013 - May 2014
BlueSky Personnel Solutions July 2013 - August 2013
Randstad Canada November 2011 - April 2013
Openlane Canada Inc. March 2010 - October 2011
Minacs 2007 - 2010
Skills
Customer Service, Time Management, Negotiation, Social Networking, Process Improvement, Public Speaking, Customer Satisfaction, Outlook, Sales, Training, Account Management, Administration, Microsoft Excel, Human Resources, Applicant Tracking..., Recruiting, Teamwork, Team Leadership, Sourcing, Leadership, New Business Development, Technical Recruiting, Contract Recruitment, Data Entry, Employee Relations, Microsoft Office, Marketing, Talent Acquisition
Education
Durham College
Office Administration
O'Gorman High School - Timmins, ON
Secondary School Diploma
Plymovent Canada Inc March 2015 - Present
Leon's Furniture June 2014 - March 2015
Emkay Canada September 2013 - May 2014
BlueSky Personnel Solutions July 2013 - August 2013
Randstad Canada November 2011 - April 2013
Openlane Canada Inc. March 2010 - October 2011
Minacs 2007 - 2010
Skills
Customer Service, Time Management, Negotiation, Social Networking, Process Improvement, Public Speaking, Customer Satisfaction, Outlook, Sales, Training, Account Management, Administration, Microsoft Excel, Human Resources, Applicant Tracking..., Recruiting, Teamwork, Team Leadership, Sourcing, Leadership, New Business Development, Technical Recruiting, Contract Recruitment, Data Entry, Employee Relations, Microsoft Office, Marketing, Talent Acquisition
Education
Durham College
Office Administration
O'Gorman High School - Timmins, ON
Secondary School Diploma
Jyoti Panesar Jyoti Panesar's Minacs Experience September 2010 - June 2012
Job Senior Workforce Analyst at WSIB
Industry Insurance
Experience
Workplace Safety and Insurance Board (WSIB) August 2014 - Present
Workplace Safety and Insurance Board (WSIB) June 2012 - Present
Minacs September 2010 - June 2012
Minacs December 2007 - September 2010
Minacs April 2007 - December 2007
Minacs December 2005 - April 2007
Skills
Workforce Management, Contact Centers, IEX, Microsoft Excel, Call Center, Avaya, BPO, Customer Satisfaction, Call Centers, Process Scheduler, Customer Experience, Management, Outsourcing, Sla, Analysis, Customer Service, Training, Coaching, Time Management, Leadership, COPC, Technical Support, Strategy, Performance Management, Troubleshooting, Inbound Marketing, Vendor Management, Call Center Development, Service Delivery, Team Management, Capacity Planning, Process Improvement, Business Process..., Operations Management, Avaya Technologies, SLA
Education
University of Toronto 2013 — 2014
Certificate in Lean Six Sigma
Toronto School of Business 2000 — 2001
Executive Office Assistant
Guru Nanak Dev University 1989 — 1992
Bachleor of Arts, Psychology and English
Workplace Safety and Insurance Board (WSIB) August 2014 - Present
Workplace Safety and Insurance Board (WSIB) June 2012 - Present
Minacs September 2010 - June 2012
Minacs December 2007 - September 2010
Minacs April 2007 - December 2007
Minacs December 2005 - April 2007
Skills
Workforce Management, Contact Centers, IEX, Microsoft Excel, Call Center, Avaya, BPO, Customer Satisfaction, Call Centers, Process Scheduler, Customer Experience, Management, Outsourcing, Sla, Analysis, Customer Service, Training, Coaching, Time Management, Leadership, COPC, Technical Support, Strategy, Performance Management, Troubleshooting, Inbound Marketing, Vendor Management, Call Center Development, Service Delivery, Team Management, Capacity Planning, Process Improvement, Business Process..., Operations Management, Avaya Technologies, SLA
Education
University of Toronto 2013 — 2014
Certificate in Lean Six Sigma
Toronto School of Business 2000 — 2001
Executive Office Assistant
Guru Nanak Dev University 1989 — 1992
Bachleor of Arts, Psychology and English
Kate Pociask Kate Pociask's Minacs Experience 2007 - 2008
Job Creative Director and Designer at Patron Sainte
Industry Design
Experience
Flipeleven Creative September 2013 - May 2014
Independent April 2013 - September 2013
Journey House, Inc. June 2013 - August 2013
Spreenkler Creative June 2011 - April 2013
Spreenkler Creative January 2011 - June 2011
Spreenkler Creative June 2009 - January 2011
Minacs 2007 - 2008
Skills
Brainstorm Facilitation, Creative Direction, Branding & Identity, Art Direction, Brand Development, Creative Strategy, User Experience, User Interface Design, Web Design, User Experience Design, Illustrator, Typography, Graphic Design, Concept Development, Photoshop, Illustration, Interaction Design, InDesign, Teaching/mentoring, User-centered Design, Animation, Mobile Design, Information Architecture, Web and Mobile Design, Visual Communication, Experience Design, Adobe Creative Suite, HTML, Digital Photography, Art, Advertising, Graphics, Logo Design, Branding, Mac
Education
University of Wisconsin-Madison 2003 — 2006
Bachelor of Science Art, Drawing
University of Wisconsin-Milwaukee 2009 — 2011
Graphic Design
Edward Tufte
Presenting Data and Information
Alverno College
Printmaking
C2 Graphics Productivity Solutions
Adobe Certified Training
Flipeleven Creative September 2013 - May 2014
Independent April 2013 - September 2013
Journey House, Inc. June 2013 - August 2013
Spreenkler Creative June 2011 - April 2013
Spreenkler Creative January 2011 - June 2011
Spreenkler Creative June 2009 - January 2011
Minacs 2007 - 2008
Skills
Brainstorm Facilitation, Creative Direction, Branding & Identity, Art Direction, Brand Development, Creative Strategy, User Experience, User Interface Design, Web Design, User Experience Design, Illustrator, Typography, Graphic Design, Concept Development, Photoshop, Illustration, Interaction Design, InDesign, Teaching/mentoring, User-centered Design, Animation, Mobile Design, Information Architecture, Web and Mobile Design, Visual Communication, Experience Design, Adobe Creative Suite, HTML, Digital Photography, Art, Advertising, Graphics, Logo Design, Branding, Mac
Education
University of Wisconsin-Madison 2003 — 2006
Bachelor of Science Art, Drawing
University of Wisconsin-Milwaukee 2009 — 2011
Graphic Design
Edward Tufte
Presenting Data and Information
Alverno College
Printmaking
C2 Graphics Productivity Solutions
Adobe Certified Training
Dave Shapiro Dave Shapiro's Minacs Experience 2004 - 2004
Job President at PCCW Teleservices
Industry Outsourcing/Offshoring
Experience
PCCW Teleservices October 2014 - Present
Dialogue Marketing February 2011 - October 2014
Influent/PCCW Teleservices March 2010 - February 2011
PremierBPO January 2005 - March 2010
Minacs 2004 - 2004
Georgeson Shareholder Communications August 2000 - 2003
Source One Communications 1995 - 2003
Ruppman Marketing 1989 - 1995
Enablyx 1988 - 1989
Skills
Call Center, Global Sourcing, Business Process..., BPO, Start-ups, Outsourcing, CRM, New Business Development, Recruiting, Call Centers, Process Improvement, Solution Selling, Customer Satisfaction, Customer Experience, B2B, Sales Process, Telemarketing, Strategic Planning, Marketing, Project Management, Sales, Selling, Account Management, Leadership, Direct Sales, Team Building, Sales Operations, Operations Management, Strategy, Business Development, Management, Strategic Partnerships, Sales Management, Training, SaaS, Cross-functional Team..., Vendor Management, Customer Retention, Contract Negotiation, Budgets, Lead Generation, Salesforce.com, Entrepreneurship, Product Management, Contact Centers, P&L Management, Analysis, Workforce Management, Telecommunications, Team Leadership
Education
Bethany College 1977 — 1981
BA
PCCW Teleservices October 2014 - Present
Dialogue Marketing February 2011 - October 2014
Influent/PCCW Teleservices March 2010 - February 2011
PremierBPO January 2005 - March 2010
Minacs 2004 - 2004
Georgeson Shareholder Communications August 2000 - 2003
Source One Communications 1995 - 2003
Ruppman Marketing 1989 - 1995
Enablyx 1988 - 1989
Skills
Call Center, Global Sourcing, Business Process..., BPO, Start-ups, Outsourcing, CRM, New Business Development, Recruiting, Call Centers, Process Improvement, Solution Selling, Customer Satisfaction, Customer Experience, B2B, Sales Process, Telemarketing, Strategic Planning, Marketing, Project Management, Sales, Selling, Account Management, Leadership, Direct Sales, Team Building, Sales Operations, Operations Management, Strategy, Business Development, Management, Strategic Partnerships, Sales Management, Training, SaaS, Cross-functional Team..., Vendor Management, Customer Retention, Contract Negotiation, Budgets, Lead Generation, Salesforce.com, Entrepreneurship, Product Management, Contact Centers, P&L Management, Analysis, Workforce Management, Telecommunications, Team Leadership
Education
Bethany College 1977 — 1981
BA
Kendhra Drake's Minacs Experience October 2001 - April 2004
Job TEKsystems/Ford Motor Company
Industry Information Technology and Services
Experience
Ford Motor Company October 2014 - Present
Schneider Logistics April 2004 - October 2014
Minacs October 2001 - April 2004
Skills
Systems Analysis, Program Implementation, Program Development, Data Analysis, Database Management, Root Cause Analysis, Restructuring, Business Analysis, Auditing, Strategic Planning, Problem Solving, Customer Relations, Customer Service, Truckload, Database Admin, Transportation, Transportation..., Logistics, LTL, Trucking, 3PL, Freight, Shipping, Supply Chain, Logistics Management, Operations Management, Process Improvement
Education
Baker College Center for Graduate Studies 2008 — 2012
CIS/Micro Applications, Computer Information Systems
Ford Motor Company October 2014 - Present
Schneider Logistics April 2004 - October 2014
Minacs October 2001 - April 2004
Skills
Systems Analysis, Program Implementation, Program Development, Data Analysis, Database Management, Root Cause Analysis, Restructuring, Business Analysis, Auditing, Strategic Planning, Problem Solving, Customer Relations, Customer Service, Truckload, Database Admin, Transportation, Transportation..., Logistics, LTL, Trucking, 3PL, Freight, Shipping, Supply Chain, Logistics Management, Operations Management, Process Improvement
Education
Baker College Center for Graduate Studies 2008 — 2012
CIS/Micro Applications, Computer Information Systems
Susan Ferris Susan Ferris's Minacs Experience October 1995 - August 2006
Job Human Resource Consultant at Haworth
Industry Furniture
Experience
Haworth October 2012 - Present
Aditya Birla Minacs August 2006 - October 2012
Minacs October 1995 - August 2006
Skills
Talent Acquisition, Performance Management, Onboarding, Employee Relations, Talent Management, Call Centers, Business Process..., Employee Engagement, Workforce Planning, HRIS, Technical Recruiting, Vendor Management, Human Resources, Recruiting, Conflict Resolution, BPO, Process Improvement, CRM
Education
Concordia University-Ann Arbor 1993 — 1995
Bachelor's, HR Management
Michigan State University
Business Management
Haworth October 2012 - Present
Aditya Birla Minacs August 2006 - October 2012
Minacs October 1995 - August 2006
Skills
Talent Acquisition, Performance Management, Onboarding, Employee Relations, Talent Management, Call Centers, Business Process..., Employee Engagement, Workforce Planning, HRIS, Technical Recruiting, Vendor Management, Human Resources, Recruiting, Conflict Resolution, BPO, Process Improvement, CRM
Education
Concordia University-Ann Arbor 1993 — 1995
Bachelor's, HR Management
Michigan State University
Business Management
Tim Bowles's Minacs Experience 2015 - 2015
Job Manager Program Management at Minacs Marketing Solutions
Industry Marketing and Advertising
Experience
Minacs Marketing Solutions January 2015 - Present
Minacs 2015 - 2015
Minacs 2015 - 2015
Aditya Birla Minacs June 2013 - December 2014
Aditya Birla Minacs January 2009 - June 2013
Aditya Birla Minacs October 2007 - January 2009
Harley Davidson of Montgomery August 2006 - September 2007
Skills
CRM, Analytics, Account Management, Business Strategy, Direct Marketing, Management, Online Advertising, Multi-channel Marketing, Customer Satisfaction, Email Marketing, Vendor Management, Operations Management, Marketing Strategy, Business Analysis, BPO, Digital Marketing, Outsourcing, Call Centers, Team Leadership, Strategic Planning, Direct Mail, Call Center, Marketing, Budgets, Customer Retention, Business Development
Education
Auburn University at Montgomery 2003 — 2006
Bachelor's, Marketing
Minacs Marketing Solutions January 2015 - Present
Minacs 2015 - 2015
Minacs 2015 - 2015
Aditya Birla Minacs June 2013 - December 2014
Aditya Birla Minacs January 2009 - June 2013
Aditya Birla Minacs October 2007 - January 2009
Harley Davidson of Montgomery August 2006 - September 2007
Skills
CRM, Analytics, Account Management, Business Strategy, Direct Marketing, Management, Online Advertising, Multi-channel Marketing, Customer Satisfaction, Email Marketing, Vendor Management, Operations Management, Marketing Strategy, Business Analysis, BPO, Digital Marketing, Outsourcing, Call Centers, Team Leadership, Strategic Planning, Direct Mail, Call Center, Marketing, Budgets, Customer Retention, Business Development
Education
Auburn University at Montgomery 2003 — 2006
Bachelor's, Marketing
Auzzarra-Lee Johnson's Minacs Experience June 2008 - March 2013
Job Bilingual Human Resources Specialist
Industry Human Resources
Experience
Aon Hewitt November 2012 - Present
Minacs June 2008 - March 2013
Skills
Employee Engagement, Contact Centers, Recruiting, PeopleSoft, Employee Relations, Human Resources, Teamwork, HRIS, Interviews, Employee Training, Time Management, Coaching, Technical Recruiting
Education
George Brown College 2009 — 2012
Business Administration-Human Resources Management
Dalhousie University 2006 — 2008
Aon Hewitt November 2012 - Present
Minacs June 2008 - March 2013
Skills
Employee Engagement, Contact Centers, Recruiting, PeopleSoft, Employee Relations, Human Resources, Teamwork, HRIS, Interviews, Employee Training, Time Management, Coaching, Technical Recruiting
Education
George Brown College 2009 — 2012
Business Administration-Human Resources Management
Dalhousie University 2006 — 2008
Jessica Moreau's Minacs Experience November 2003 - February 2005
Job Owner, Interior Designer, LEED AP
Industry Design
Experience
Moreau Design January 2013 - Present
Est Est Inc. August 2009 - September 2012
The Cardinal Group December 2007 - October 2009
Chicago Title Insurance Company March 2005 - December 2007
Minacs November 2003 - February 2005
Skills
Public Relations, Business Strategy, Interior Design, Management, Leadership, Advertising, Furnishings, Residential Homes, Public Speaking, Rendering, Marketing, Newsletters, Renovation, Interior Architecture, Copy Editing, Sustainability, Furniture, Project Management, Program Management, Space-planning, Press Releases, Floor Plans, Space planning, Space Planning
Education
New York School of Interior Design
Scottsdale Community College 2007 — 2009
A.A.S. Interior Design + 3 yr CIDA Professional Certificate, Interior Design
Arizona State University
Moreau Design January 2013 - Present
Est Est Inc. August 2009 - September 2012
The Cardinal Group December 2007 - October 2009
Chicago Title Insurance Company March 2005 - December 2007
Minacs November 2003 - February 2005
Skills
Public Relations, Business Strategy, Interior Design, Management, Leadership, Advertising, Furnishings, Residential Homes, Public Speaking, Rendering, Marketing, Newsletters, Renovation, Interior Architecture, Copy Editing, Sustainability, Furniture, Project Management, Program Management, Space-planning, Press Releases, Floor Plans, Space planning, Space Planning
Education
New York School of Interior Design
Scottsdale Community College 2007 — 2009
A.A.S. Interior Design + 3 yr CIDA Professional Certificate, Interior Design
Arizona State University
Gregg Hipwell's Minacs Experience June 2011 - September 2011
Job MBA with Finance concentration, B.A. Economics
Industry Investment Banking
Experience
SG Consulting September 2012 - May 2013
MASS Solutions September 2011 - May 2013
Private Instruction November 2010 - September 2012
Minacs June 2011 - September 2011
Skills
Leadership, Teamwork, Sales, Business Development, Sports, Enterprise Software, Public Speaking, Social Media, PowerPoint, Start-ups, Marketing, Outsourcing, Microsoft Word, Project Planning, Microsoft Office, Microsoft Excel, Time Management, Customer Service, Social Networking, Management
Education
Santa Clara University - Leavey School of Business 2014 — 2015
Master of Business Administration (MBA), Finance
Chapman University, The George L. Argyros School of Business and Economics 2009 — 2013
Bachelor's Degree, Business Administration, Economics, Political Science
SG Consulting September 2012 - May 2013
MASS Solutions September 2011 - May 2013
Private Instruction November 2010 - September 2012
Minacs June 2011 - September 2011
Skills
Leadership, Teamwork, Sales, Business Development, Sports, Enterprise Software, Public Speaking, Social Media, PowerPoint, Start-ups, Marketing, Outsourcing, Microsoft Word, Project Planning, Microsoft Office, Microsoft Excel, Time Management, Customer Service, Social Networking, Management
Education
Santa Clara University - Leavey School of Business 2014 — 2015
Master of Business Administration (MBA), Finance
Chapman University, The George L. Argyros School of Business and Economics 2009 — 2013
Bachelor's Degree, Business Administration, Economics, Political Science
Alexander (Sandy) Ross's Minacs Experience 2004 - 2005
Job Senior Vice President, International at Web.com
Industry Information Technology and Services
Experience
Web.com November 2013 - Present
Web.com August 2010 - November 2013
Register.com March 2006 - August 2010
Minacs 2004 - 2005
Convergys 2000 - 2004
Aliant 1998 - 2000
Skills
Account Management, Customer Experience, Performance Management, Outsourcing, Operations Management, Sales Management, Start-ups, Strategic Partnerships, Business Development, Strategic Planning, Coaching, E-commerce, New Business Development, Vendor Management
Education
Dalhousie University 1993 — 1996
MBA
University of King's College 1982 — 1986
BA (Hon), History
Web.com November 2013 - Present
Web.com August 2010 - November 2013
Register.com March 2006 - August 2010
Minacs 2004 - 2005
Convergys 2000 - 2004
Aliant 1998 - 2000
Skills
Account Management, Customer Experience, Performance Management, Outsourcing, Operations Management, Sales Management, Start-ups, Strategic Partnerships, Business Development, Strategic Planning, Coaching, E-commerce, New Business Development, Vendor Management
Education
Dalhousie University 1993 — 1996
MBA
University of King's College 1982 — 1986
BA (Hon), History
Donald G. Bowers's Minacs Experience October 2009 - September 2011
Job Co Owner at Electronics Unlimited
Industry Medical Practice
Experience
Detroit Medical Center November 2012 - Present
Electronics Unlimited 2006 - Present
Minacs October 2009 - September 2011
Motor City Casino Hotel October 2008 - January 2010
Elite Global Communications May 2009 - September 2009
CVS Caremark Corporation August 2007 - September 2008
Henry Ford Health System August 2006 - July 2008
Skills
Customer Service, Process Improvement, Microsoft Office, Team Leadership, Coaching, Microsoft Word, Team Building, Sales, Project Management, Public Speaking, Microsoft Excel, PowerPoint, Call Center, Data Entry, Photoshop, Time Management, Customer Satisfaction, Outlook, Data Analysis, Leadership, Access, Healthcare, BLS, ICU, Critical Care, Phlebotomy, Adult CPR, Training, Customer Experience, Management, Graphic Design, Retail
Education
Baker College of Allen Park 2013 — 2016
Registered Nursing/Registered Nurse
Career Health Studies 2012 — 2012
CNA, Nursing
Wayne County Community College District 2007 — 2010
Associates of Arts, Nursing
King High School 2004 — 2007
High School Diploma, General Studies
Golightly CTC 2004 — 2006
Certificate in Graphic Design, Graphic Design
Detroit Medical Center November 2012 - Present
Electronics Unlimited 2006 - Present
Minacs October 2009 - September 2011
Motor City Casino Hotel October 2008 - January 2010
Elite Global Communications May 2009 - September 2009
CVS Caremark Corporation August 2007 - September 2008
Henry Ford Health System August 2006 - July 2008
Skills
Customer Service, Process Improvement, Microsoft Office, Team Leadership, Coaching, Microsoft Word, Team Building, Sales, Project Management, Public Speaking, Microsoft Excel, PowerPoint, Call Center, Data Entry, Photoshop, Time Management, Customer Satisfaction, Outlook, Data Analysis, Leadership, Access, Healthcare, BLS, ICU, Critical Care, Phlebotomy, Adult CPR, Training, Customer Experience, Management, Graphic Design, Retail
Education
Baker College of Allen Park 2013 — 2016
Registered Nursing/Registered Nurse
Career Health Studies 2012 — 2012
CNA, Nursing
Wayne County Community College District 2007 — 2010
Associates of Arts, Nursing
King High School 2004 — 2007
High School Diploma, General Studies
Golightly CTC 2004 — 2006
Certificate in Graphic Design, Graphic Design
Michelle Hatch's Minacs Experience October 2003 - June 2004
Job District Parts & Service Manager at American Honda Motor Company, Inc.
Industry Automotive
Experience
American Honda Motor Company, Inc. June 2004 - Present
Minacs October 2003 - June 2004
General Motors 1987 - 2004
Education
UCI 2012 — 2013
Internet Marketing Certification, Socail Media & Digital Marketing
Alma College 1983 — 1986
Bachelor of Arts (B.A.), Marketing
American Honda Motor Company, Inc. June 2004 - Present
Minacs October 2003 - June 2004
General Motors 1987 - 2004
Education
UCI 2012 — 2013
Internet Marketing Certification, Socail Media & Digital Marketing
Alma College 1983 — 1986
Bachelor of Arts (B.A.), Marketing
Sherry Clarke Sherry Clarke's Minacs Experience September 2005 - February 2007
Job Implementation Consultant at RL Solutions
Industry Telecommunications
Experience
RL Solutions July 2013 - Present
Rogers Communications December 2010 - July 2013
Rogers Communications Inc. January 2010 - December 2010
Rogers February 2008 - December 2009
Minacs September 2005 - February 2007
Minacs 2005 - 2007
Grand & Toy December 1997 - October 2005
Grand & Toy 1996 - 2005
Skills
Performance Management, Vendor Management, Change Management, Call Center, Employee Engagement, Coaching, Training, Telecommunications, Team Leadership, Training Delivery, Talent Management, Organizational..., E-commerce, Project Management, Call Centers, Strategy, Project Planning, Analysis, Human Resources, Leadership, Management, CRM, Strategic Planning, Enterprise Software, Cloud Computing, Business Process..., Program Management, Agile Methodologies
Education
PMI 2013 — 2013
PMP, Project Management
Humber College 2007 — 2010
Human Resources Management
RL Solutions July 2013 - Present
Rogers Communications December 2010 - July 2013
Rogers Communications Inc. January 2010 - December 2010
Rogers February 2008 - December 2009
Minacs September 2005 - February 2007
Minacs 2005 - 2007
Grand & Toy December 1997 - October 2005
Grand & Toy 1996 - 2005
Skills
Performance Management, Vendor Management, Change Management, Call Center, Employee Engagement, Coaching, Training, Telecommunications, Team Leadership, Training Delivery, Talent Management, Organizational..., E-commerce, Project Management, Call Centers, Strategy, Project Planning, Analysis, Human Resources, Leadership, Management, CRM, Strategic Planning, Enterprise Software, Cloud Computing, Business Process..., Program Management, Agile Methodologies
Education
PMI 2013 — 2013
PMP, Project Management
Humber College 2007 — 2010
Human Resources Management
Parminder Dhiman,MBA,IFC Parminder Dhiman,MBA,IFC's Minacs Experience August 2014 - Present
Job Financial / Customer Services Rep. Actively seeking opportunity
Industry Financial Services
Experience
Minacs August 2014 - Present
BMO Financial Group October 2013 - December 2013
Anagram Capital Ltd. October 2008 - April 2010
Tiger Investments December 2007 - September 2008
Indiabulls March 2007 - November 2007
Skills
Communication, Interpersonal Skill, Coordination, Training, Office Administration, Sales, Manage Client..., Teamwork, Information Management, Problem Solving, organizational skills, New Business Development, Customer Service, Financial Services, Mutual Funds, Investments, Finance, Accounting, Selling, Relationship Management
Education
St.Gabriel Adult Learning Centre
Foreign Trained Professional Co-op Program
Kurukshetra University 2005 — 2007
Master of Business Administration (MBA), Finance and Marketing
Kurukshetra University 2002 — 2005
Bachelor of Science (BS), Physics, Mathematics and Statistics
Minacs August 2014 - Present
BMO Financial Group October 2013 - December 2013
Anagram Capital Ltd. October 2008 - April 2010
Tiger Investments December 2007 - September 2008
Indiabulls March 2007 - November 2007
Skills
Communication, Interpersonal Skill, Coordination, Training, Office Administration, Sales, Manage Client..., Teamwork, Information Management, Problem Solving, organizational skills, New Business Development, Customer Service, Financial Services, Mutual Funds, Investments, Finance, Accounting, Selling, Relationship Management
Education
St.Gabriel Adult Learning Centre
Foreign Trained Professional Co-op Program
Kurukshetra University 2005 — 2007
Master of Business Administration (MBA), Finance and Marketing
Kurukshetra University 2002 — 2005
Bachelor of Science (BS), Physics, Mathematics and Statistics
Lynn Peters's Minacs Experience 2003 - 2006
Job Sr Creative & Communications Specialist at Synnex Canada
Industry Retail
Experience
Synnex Canada January 2013 - Present
Sears Canada 2012 - 2012
Bath & Body Works 2009 - 2012
WWRD Canada - Waterford Wedgwood Royal Doulton 2006 - 2009
Minacs 2003 - 2006
Sears Canada 1996 - 2003
Skills
Merchandising, Visual Merchandising, Retail, Marketing Communications, Graphic Design, Corporate Events, ISM, Inventory Management, Loss Prevention, Store Management, Marketing, Customer Service, Brand Development, Marketing Strategy, Advertising, Event Planning, Team Building, Time Management, Retail Sales, Customer Experience, Adobe Creative Suite, Styling, Coaching, Budgets, Creative Direction, Corporate Branding, Account Management, Window Displays, Illustrator, Photoshop, Brand Management, Management, Training
Education
George Brown College 1991 — 1992
Desktop Publishing
Seneca College of Applied Arts and Technology 1987 — 1989
Visual Merchandising Arts
Synnex Canada January 2013 - Present
Sears Canada 2012 - 2012
Bath & Body Works 2009 - 2012
WWRD Canada - Waterford Wedgwood Royal Doulton 2006 - 2009
Minacs 2003 - 2006
Sears Canada 1996 - 2003
Skills
Merchandising, Visual Merchandising, Retail, Marketing Communications, Graphic Design, Corporate Events, ISM, Inventory Management, Loss Prevention, Store Management, Marketing, Customer Service, Brand Development, Marketing Strategy, Advertising, Event Planning, Team Building, Time Management, Retail Sales, Customer Experience, Adobe Creative Suite, Styling, Coaching, Budgets, Creative Direction, Corporate Branding, Account Management, Window Displays, Illustrator, Photoshop, Brand Management, Management, Training
Education
George Brown College 1991 — 1992
Desktop Publishing
Seneca College of Applied Arts and Technology 1987 — 1989
Visual Merchandising Arts
Antonina Deyo Antonina Deyo's Minacs Experience July 2006 - December 2008
Job Customer Service Agent
Industry Telecommunications
Experience
Austin Energy January 2014 - Present
MAXIMUS August 2010 - June 2012
Minacs July 2006 - December 2008
Skills
Typing, Data Entry, Microsoft Office, Customer Satisfaction, Time Management, Customer Service, Call Centers, Microsoft Excel, Microsoft Word, Telephone Skills, Outlook, Access, Lotus Notes, Teamwork, Productivity
Education
Austin Community College 2005 — 2005
GED
Austin Energy January 2014 - Present
MAXIMUS August 2010 - June 2012
Minacs July 2006 - December 2008
Skills
Typing, Data Entry, Microsoft Office, Customer Satisfaction, Time Management, Customer Service, Call Centers, Microsoft Excel, Microsoft Word, Telephone Skills, Outlook, Access, Lotus Notes, Teamwork, Productivity
Education
Austin Community College 2005 — 2005
GED
Lindsay Cottrell Lindsay Cottrell's Minacs Experience July 2011 - Present
Job Case Manager Assistant at Goldberg and Associates
Industry Outsourcing/Offshoring
Experience
Goldberg and Associates July 2013 - Present
Minacs July 2011 - Present
Minacs June 2010 - Present
Minacs July 2009 - Present
Minacs March 2007 - August 2007
Skills
CRM, Management, Customer Service, Microsoft Excel, Call Centers, Brand Development, Workforce Management, Customer Experience, BPO, Customer Satisfaction, Training, Team Management, Contact Centers, Customer Retention, Performance Management
Education
Austin Community College 2008 — 2013
ASL Interpreting, American sign language, Elementary Education
Nassau Community College 2005 — 2011
NYIT 2005 — 2006
Education
Goldberg and Associates July 2013 - Present
Minacs July 2011 - Present
Minacs June 2010 - Present
Minacs July 2009 - Present
Minacs March 2007 - August 2007
Skills
CRM, Management, Customer Service, Microsoft Excel, Call Centers, Brand Development, Workforce Management, Customer Experience, BPO, Customer Satisfaction, Training, Team Management, Contact Centers, Customer Retention, Performance Management
Education
Austin Community College 2008 — 2013
ASL Interpreting, American sign language, Elementary Education
Nassau Community College 2005 — 2011
NYIT 2005 — 2006
Education
Dominic Epifano A+ CNA EET Dominic Epifano A+ CNA EET's Minacs Experience April 2003 - February 2007
Job Senior Associate Level 3 at IGATE
Industry Telecommunications
Experience
CGI July 2013 - June 2014
Dymaxion Research Limited May 2010 - June 2013
Mobia Technology Innovations formally Arcom Telecom February 2007 - October 2009
Minacs April 2003 - February 2007
Convergys May 2002 - April 2003
Stream October 2001 - May 2002
Skills
Electrical Engineering..., Information Technology, Electrical Engineering..., Telecommunications..., CompTIA A+ Certification, Novell Certified, Microsoft Certified..., Wireless Broadband, Motorola Backhaul, Rural Internet..., Motorola Canopy, Motorola Hardware, AutoCAD, WAN, Microsoft Office, Windows 7, Windows 8, Windows XP Pro, Windows NT, Windows Server, System Administration, Operating Systems
Education
Compu-CollegeSydney, Nova ScotiaInformation Systems 1999 — 2000
Information Systems Administrator, Information Technology
University College of Cape Breton 1995 — 1998
Electrical/Electronic Engineering Technologist, Electrical Engineering Technology (Telecommunications)
CGI July 2013 - June 2014
Dymaxion Research Limited May 2010 - June 2013
Mobia Technology Innovations formally Arcom Telecom February 2007 - October 2009
Minacs April 2003 - February 2007
Convergys May 2002 - April 2003
Stream October 2001 - May 2002
Skills
Electrical Engineering..., Information Technology, Electrical Engineering..., Telecommunications..., CompTIA A+ Certification, Novell Certified, Microsoft Certified..., Wireless Broadband, Motorola Backhaul, Rural Internet..., Motorola Canopy, Motorola Hardware, AutoCAD, WAN, Microsoft Office, Windows 7, Windows 8, Windows XP Pro, Windows NT, Windows Server, System Administration, Operating Systems
Education
Compu-CollegeSydney, Nova ScotiaInformation Systems 1999 — 2000
Information Systems Administrator, Information Technology
University College of Cape Breton 1995 — 1998
Electrical/Electronic Engineering Technologist, Electrical Engineering Technology (Telecommunications)
Christa Pinder Christa Pinder's Minacs Experience May 2008 - September 2009
Job Volunteer St.Catharines General Hospital at St.Catharines General Hospital
Industry Hospital & Health Care
Experience
St.Catharines General Hospital November 2011 - Present
Princess Margaret Hospital May 2010 - September 2011
George Brown Intra-Professional Office March 2011 - April 2011
George Brown College October 2010 - January 2011
Eclipse Fitness Clubs July 2010 - July 2010
Minacs May 2008 - September 2009
Education
George Brown College 2009 — 2011
Medical Offiice Administration
George Brown College 2009 — 2011
St.Catharines General Hospital November 2011 - Present
Princess Margaret Hospital May 2010 - September 2011
George Brown Intra-Professional Office March 2011 - April 2011
George Brown College October 2010 - January 2011
Eclipse Fitness Clubs July 2010 - July 2010
Minacs May 2008 - September 2009
Education
George Brown College 2009 — 2011
Medical Offiice Administration
George Brown College 2009 — 2011
Jay Van Laanen's Minacs Experience July 2010 - Present
Job Account Manager Marketing Solutions Minacs
Industry Outsourcing/Offshoring
Experience
Minacs July 2010 - Present
Minacs 2008 - 2010
Minacs 2008 - 2008
Minacs 2006 - 2007
Skills
Account Management, BPO, CRM, Call Centers, SDLC, Team Management, Customer Retention, Outsourcing, Service Delivery, Team Leadership, Vendor Management
Education
University of Wisconsin-Oshkosh 1999 — 2001
Business, Marketing
University of Wisconsin-Green Bay 1999 — 1999
Marketing
Central Michigan University 1997 — 1998
Business
Minacs July 2010 - Present
Minacs 2008 - 2010
Minacs 2008 - 2008
Minacs 2006 - 2007
Skills
Account Management, BPO, CRM, Call Centers, SDLC, Team Management, Customer Retention, Outsourcing, Service Delivery, Team Leadership, Vendor Management
Education
University of Wisconsin-Oshkosh 1999 — 2001
Business, Marketing
University of Wisconsin-Green Bay 1999 — 1999
Marketing
Central Michigan University 1997 — 1998
Business
Beth Gendler Beth Gendler's Minacs Experience June 2002 - January 2004
Job Owner at Secrets Bakery
Industry Telecommunications
Experience
Secrets Bakery May 2013 - Present
Survey Technology and Research May 2010 - November 2013
Rogers Communications January 2007 - August 2008
Sutton Group Real Estate March 2006 - July 2007
Americredit January 2004 - August 2004
Minacs June 2002 - January 2004
Asurion October 2000 - June 2002
Skills
Call Center
Education
Durham College 1998 — 1999
certificate, Call Center Management
Sir Sandford Fleming 1991 — 1993
associates, Social Service Worker
Secrets Bakery May 2013 - Present
Survey Technology and Research May 2010 - November 2013
Rogers Communications January 2007 - August 2008
Sutton Group Real Estate March 2006 - July 2007
Americredit January 2004 - August 2004
Minacs June 2002 - January 2004
Asurion October 2000 - June 2002
Skills
Call Center
Education
Durham College 1998 — 1999
certificate, Call Center Management
Sir Sandford Fleming 1991 — 1993
associates, Social Service Worker
Adrienne Herrick Adrienne Herrick's Minacs Experience September 2011 - May 2013
Job Level 2 Customer Request AssociateBCBSM
Industry Insurance
Experience
Blue Cross Blue Shield of Michigan May 2013 - Present
Rydea Chyck Enterprises September 2010 - Present
Minacs September 2011 - May 2013
Skills
Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word
Education
Kaplan Career Institute-Dearborn 2009 — 2010
Certification, Medical Office Specialist
Blue Cross Blue Shield of Michigan May 2013 - Present
Rydea Chyck Enterprises September 2010 - Present
Minacs September 2011 - May 2013
Skills
Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word
Education
Kaplan Career Institute-Dearborn 2009 — 2010
Certification, Medical Office Specialist
Andrea Bistrick's Minacs Experience February 2015 - May 2015
Job Business Professional
Industry Consumer Services
Experience
Aaro Window Cleaning Company July 2015 - Present
Minacs February 2015 - May 2015
T.O.P Marketing Group January 2015 - February 2015
HireGenics, Inc. August 2013 - December 2014
Dickinson Wright PLLC July 2006 - October 2012
Pitney Bowes Management Services January 2004 - October 2012
Pitney Bowes Management Services 2004 - 2012
Butzel Long January 2004 - July 2006
LifeTime Fitness September 2003 - May 2004
LifeSpa September 2003 - March 2004
Skills
Microsoft Office, Typing, Criminal Law, Office Management, Secretarial Skills, Receptionist Duties, Community Corrections, Legal Assistance, Legal Documents, Supervisory Experience, Office Administration, Real Estate Transactions, Sales, Supplies, Multi Tasking, Rental Management, Fitness, Copying, Fax Server, Contractual Agreements, Westlaw, Software Documentation, Invoicing, Customer Service, Data Entry, Filing, Microsoft Word, Microsoft Excel, Training
Education
Macomb Community College 2012 — 2015
Paralegal certificate- currently enrolled, Paralegal Studies
Eastern Michigan University 1989 — 1993
Bachelor of Science (B.S.), Criminal Justice/Police Science
Aaro Window Cleaning Company July 2015 - Present
Minacs February 2015 - May 2015
T.O.P Marketing Group January 2015 - February 2015
HireGenics, Inc. August 2013 - December 2014
Dickinson Wright PLLC July 2006 - October 2012
Pitney Bowes Management Services January 2004 - October 2012
Pitney Bowes Management Services 2004 - 2012
Butzel Long January 2004 - July 2006
LifeTime Fitness September 2003 - May 2004
LifeSpa September 2003 - March 2004
Skills
Microsoft Office, Typing, Criminal Law, Office Management, Secretarial Skills, Receptionist Duties, Community Corrections, Legal Assistance, Legal Documents, Supervisory Experience, Office Administration, Real Estate Transactions, Sales, Supplies, Multi Tasking, Rental Management, Fitness, Copying, Fax Server, Contractual Agreements, Westlaw, Software Documentation, Invoicing, Customer Service, Data Entry, Filing, Microsoft Word, Microsoft Excel, Training
Education
Macomb Community College 2012 — 2015
Paralegal certificate- currently enrolled, Paralegal Studies
Eastern Michigan University 1989 — 1993
Bachelor of Science (B.S.), Criminal Justice/Police Science
Roderic Dotzko Roderic Dotzko's Minacs Experience August 2011 - June 2013
Job Sr Program Coordinator, at Minacs Marketing Solutions
Industry Telecommunications
Experience
Minacs Marketing Solutions December 2014 - Present
The Minacs Group June 2013 - December 2014
Minacs August 2011 - June 2013
IQT Ltd September 2010 - July 2011
IQT Solutions May 2008 - September 2010
Brooklin Bulletin Signs. September 2004 - March 2007
Skills
Scheduling, Forecasting, Excel, Outlook, Microsoft Office, IEX Total View, Adobe Creative Suite, Microsoft Excel, Workforce Management, Process Scheduler, Coaching, Call Centers, Customer Satisfaction, Operations Management, Customer Retention, Training, Customer Service, Process Improvement, Human Resources, Quality Assurance, Technical Support, Management, BPO, Contact Centers, Outsourcing, IEX, Call Center Development, Avaya, Customer Experience
Education
Durham College 2004 — 2007
Advertising, Communication Arts and Design
Minacs Marketing Solutions December 2014 - Present
The Minacs Group June 2013 - December 2014
Minacs August 2011 - June 2013
IQT Ltd September 2010 - July 2011
IQT Solutions May 2008 - September 2010
Brooklin Bulletin Signs. September 2004 - March 2007
Skills
Scheduling, Forecasting, Excel, Outlook, Microsoft Office, IEX Total View, Adobe Creative Suite, Microsoft Excel, Workforce Management, Process Scheduler, Coaching, Call Centers, Customer Satisfaction, Operations Management, Customer Retention, Training, Customer Service, Process Improvement, Human Resources, Quality Assurance, Technical Support, Management, BPO, Contact Centers, Outsourcing, IEX, Call Center Development, Avaya, Customer Experience
Education
Durham College 2004 — 2007
Advertising, Communication Arts and Design
Soni Anand Soni Anand's Minacs Experience January 2011 - June 2011
Job
Industry Computer Software
Experience
Princeton Holdings Limited May 2013 - Present
CGS February 2012 - May 2013
CMIC June 2011 - February 2012
Minacs January 2011 - June 2011
A1 GLOBAL INSTITUTE August 2010 - June 2011
Bentley Leathers Inc July 2007 - February 2008
Canadian TireBrampton March 2006 - December 2006
Data Group Inc November 2005 - February 2006
Canadian Tire March 2002 - December 2004
Celestica November 2000 - May 2001
Skills
Java, Servlets, AJAX, PL/SQL, SQL, Web Services
Education
Humber College 2009 — 2010
Post Graduate Diploma
Dr. B.R. Ambedkar Regional Engineering College,Jallandhar 1992 — 1996
B.Tech
Princeton Holdings Limited May 2013 - Present
CGS February 2012 - May 2013
CMIC June 2011 - February 2012
Minacs January 2011 - June 2011
A1 GLOBAL INSTITUTE August 2010 - June 2011
Bentley Leathers Inc July 2007 - February 2008
Canadian TireBrampton March 2006 - December 2006
Data Group Inc November 2005 - February 2006
Canadian Tire March 2002 - December 2004
Celestica November 2000 - May 2001
Skills
Java, Servlets, AJAX, PL/SQL, SQL, Web Services
Education
Humber College 2009 — 2010
Post Graduate Diploma
Dr. B.R. Ambedkar Regional Engineering College,Jallandhar 1992 — 1996
B.Tech
Michael Lipsius Michael Lipsius's Minacs Experience December 2002 - February 2006
Job Tax and Technical Support Specialist at Intuit Canada
Industry Publishing
Experience
Intuit Canada January 2013 - Present
Self-Employed September 2002 - Present
Osirus February 2011 - September 2011
Access Copyright April 2010 - October 2010
Onestop Vacations July 2007 - June 2008
ClientLogic November 2006 - August 2007
Minacs December 2002 - February 2006
Skills
Copy Editing, Proofreading, Adobe Creative Suite, Creative Writing, Microsoft Office, Social Media, Blogging, Research, Publishing, Editorial, Journalism, Editing, Web Content, Copywriting, Books
Education
Centennial College 2009 — 2010
certificate, book and magazine publishing
Loyalist College 2000 — 2002
diploma, print journalism
Intuit Canada January 2013 - Present
Self-Employed September 2002 - Present
Osirus February 2011 - September 2011
Access Copyright April 2010 - October 2010
Onestop Vacations July 2007 - June 2008
ClientLogic November 2006 - August 2007
Minacs December 2002 - February 2006
Skills
Copy Editing, Proofreading, Adobe Creative Suite, Creative Writing, Microsoft Office, Social Media, Blogging, Research, Publishing, Editorial, Journalism, Editing, Web Content, Copywriting, Books
Education
Centennial College 2009 — 2010
certificate, book and magazine publishing
Loyalist College 2000 — 2002
diploma, print journalism
Michelle Cooney Michelle Cooney's Minacs Experience 2000 - 2004
Job Quality Management at Budco
Industry Information Technology and Services
Experience
Budco October 2011 - Present
R L Polk 2004 - 2010
Minacs 2000 - 2004
Minacs 1987 - 2000
Skills
Process Mapping, Business Process..., Business Analysis, Innovative Problem..., Quality Management, Quality Auditing, Managing A Team, Managing Complex..., Training, Program Management, Six Sigma, Business Process Mapping, Project Management, Team Management, CRM, Integration, Cross-functional Team..., Automotive, Process Improvement, SDLC, Databases, Business Intelligence, Software Documentation, Quality Assurance, Leadership, Team Building, Customer Satisfaction, Business Process, Continuous Improvement, Operations Management, Change Management, Product Development, ISO, Strategic Planning, Analysis, Vendor Management, MS Project, Management, PMO, Process Engineering, Visio, PMP, Requirements Analysis, Team Leadership
Education
Eastern Michigan University 2006 — 2008
Certificates, Quality
Budco October 2011 - Present
R L Polk 2004 - 2010
Minacs 2000 - 2004
Minacs 1987 - 2000
Skills
Process Mapping, Business Process..., Business Analysis, Innovative Problem..., Quality Management, Quality Auditing, Managing A Team, Managing Complex..., Training, Program Management, Six Sigma, Business Process Mapping, Project Management, Team Management, CRM, Integration, Cross-functional Team..., Automotive, Process Improvement, SDLC, Databases, Business Intelligence, Software Documentation, Quality Assurance, Leadership, Team Building, Customer Satisfaction, Business Process, Continuous Improvement, Operations Management, Change Management, Product Development, ISO, Strategic Planning, Analysis, Vendor Management, MS Project, Management, PMO, Process Engineering, Visio, PMP, Requirements Analysis, Team Leadership
Education
Eastern Michigan University 2006 — 2008
Certificates, Quality
Jonathan Serwa Jonathan Serwa's Minacs Experience December 2006 - March 2010
Job Inside Sales Specialist at SealAnalytical, Inc
Industry Marketing and Advertising
Experience
Seal-Analytical, Inc. / Pulse Instrumentation, Inc. May 2014 - Present
Pitney Bowes February 2013 - April 2014
Harley-Davidson Motor Company May 2010 - February 2013
Minacs December 2006 - March 2010
Minacs Worldwide, Inc October 2003 - March 2010
Minacs Worldwide, Inc January 2005 - July 2008
Minacs Worldwide, Inc. May 2004 - December 2006
Minacs Worldwide, Inc. October 2003 - May 2004
Kelly Services April 2003 - October 2003
Wisconsin Community Service Network, Inc March 2000 - February 2003
Skills
Training, Process Improvement, Program Management, Marketing, Customer Service, Business Planning, CRM, Management, Team Building, Strategic Planning, Leadership, Project Management, Public Speaking, Team Leadership, Coaching, Access, Microsoft Office, Troubleshooting, Marketing Communications, Strategy, Social Media, Leadership Development, B2B, Customer Satisfaction, Sales Process, Project Planning, Sales Operations
Education
Carthage College 1995 — 1998
Bachlors, Liberal Arts
PC Productivity, Inc 2002 — 2004
Computer Systems Networking and Telecommunications
Seal-Analytical, Inc. / Pulse Instrumentation, Inc. May 2014 - Present
Pitney Bowes February 2013 - April 2014
Harley-Davidson Motor Company May 2010 - February 2013
Minacs December 2006 - March 2010
Minacs Worldwide, Inc October 2003 - March 2010
Minacs Worldwide, Inc January 2005 - July 2008
Minacs Worldwide, Inc. May 2004 - December 2006
Minacs Worldwide, Inc. October 2003 - May 2004
Kelly Services April 2003 - October 2003
Wisconsin Community Service Network, Inc March 2000 - February 2003
Skills
Training, Process Improvement, Program Management, Marketing, Customer Service, Business Planning, CRM, Management, Team Building, Strategic Planning, Leadership, Project Management, Public Speaking, Team Leadership, Coaching, Access, Microsoft Office, Troubleshooting, Marketing Communications, Strategy, Social Media, Leadership Development, B2B, Customer Satisfaction, Sales Process, Project Planning, Sales Operations
Education
Carthage College 1995 — 1998
Bachlors, Liberal Arts
PC Productivity, Inc 2002 — 2004
Computer Systems Networking and Telecommunications
Vanessa Azzoli Vanessa Azzoli's Minacs Experience May 2007 - June 2008
Job Beats and words
Industry Marketing and Advertising
Experience
FlinkTO February 2015 - Present
Yamaha Canada Music July 2012 - February 2015
Eternal Cavalier Press May 2014 - September 2014
Toronto Dailies 2014 - 2014
King Luck Music October 2010 - May 2013
Eden Energy Equipment Ltd. July 2008 - July 2012
Minacs May 2007 - June 2008
The GDC Group February 2006 - September 2006
Skills
Social Media Marketing, Press Releases, Customer Service, Online Advertising, Marketing, Advertising, Facebook, Editing, Strategic Planning, Strategic Communications, Music, Management, Direct Marketing, Market Research
Education
Conestoga College 2011 — 2011
Certificate, eMarketing Essentials
Niagara College 2005 — 2007
Diploma, Business - Sales & Marketing
Niagara College 2002 — 2005
Diploma, Journalism - Print
Our Lady of Lourdes 1998 — 2002
High School Diploma
FlinkTO February 2015 - Present
Yamaha Canada Music July 2012 - February 2015
Eternal Cavalier Press May 2014 - September 2014
Toronto Dailies 2014 - 2014
King Luck Music October 2010 - May 2013
Eden Energy Equipment Ltd. July 2008 - July 2012
Minacs May 2007 - June 2008
The GDC Group February 2006 - September 2006
Skills
Social Media Marketing, Press Releases, Customer Service, Online Advertising, Marketing, Advertising, Facebook, Editing, Strategic Planning, Strategic Communications, Music, Management, Direct Marketing, Market Research
Education
Conestoga College 2011 — 2011
Certificate, eMarketing Essentials
Niagara College 2005 — 2007
Diploma, Business - Sales & Marketing
Niagara College 2002 — 2005
Diploma, Journalism - Print
Our Lady of Lourdes 1998 — 2002
High School Diploma
Cathy Momeyer Cathy Momeyer's Minacs Experience August 1994 - Present
Job Customer Service/Fleet Representative at Aditya Birla Minacs
Industry Outsourcing/Offshoring
Experience
Minacs August 1994 - Present
Skills
customer service, data entry, customer relations, Customer Service, Training, Customer Satisfaction, Process Improvement, Data Entry, Automotive, Team Leadership
Education
Eastern Michigan University 1986 — 1988
Master of Science, Physical Education
Western Michigan University 1982 — 1984
Bachelor or Science, Physical Education Health Recreation and Dance
Minacs August 1994 - Present
Skills
customer service, data entry, customer relations, Customer Service, Training, Customer Satisfaction, Process Improvement, Data Entry, Automotive, Team Leadership
Education
Eastern Michigan University 1986 — 1988
Master of Science, Physical Education
Western Michigan University 1982 — 1984
Bachelor or Science, Physical Education Health Recreation and Dance
Laura Hewitt's Minacs Experience May 2000 - May 2006
Job IT Director, Data Warehouse Management at IHS
Industry Information Technology and Services
Experience
IHS March 2014 - Present
R. L. Polk and Co. November 2011 - February 2014
R.L. Polk and Co April 2009 - November 2011
R. L. Polk and Co. May 2006 - April 2009
Minacs May 2000 - May 2006
PricewaterhouseCoopers September 1996 - May 2000
Flagstar Bank March 1995 - September 1996
Skills
Business Analysis, Automotive, Vendor Management, SDLC, Process Improvement, Six Sigma, Cross-functional Team..., Process Engineering, Leadership, Program Management, Competitive Analysis, Data Analysis, Change Management, Business Process..., PMP, Business Intelligence, CRM, Project Management, Analysis, Management, Requirements Analysis, Analytics, PMO, Team Building, IT Strategy, Integration, Business Process, Agile Methodologies, Team Leadership, Software Project..., IT Management, Data Warehousing, Product Management, Visio, Product Development, Strategy
Education
University of Michigan-Dearborn 1990 — 1994
BS, Information Technology, CIS
Henry Ford Community College 1987 — 1990
Associate, Science
IHS March 2014 - Present
R. L. Polk and Co. November 2011 - February 2014
R.L. Polk and Co April 2009 - November 2011
R. L. Polk and Co. May 2006 - April 2009
Minacs May 2000 - May 2006
PricewaterhouseCoopers September 1996 - May 2000
Flagstar Bank March 1995 - September 1996
Skills
Business Analysis, Automotive, Vendor Management, SDLC, Process Improvement, Six Sigma, Cross-functional Team..., Process Engineering, Leadership, Program Management, Competitive Analysis, Data Analysis, Change Management, Business Process..., PMP, Business Intelligence, CRM, Project Management, Analysis, Management, Requirements Analysis, Analytics, PMO, Team Building, IT Strategy, Integration, Business Process, Agile Methodologies, Team Leadership, Software Project..., IT Management, Data Warehousing, Product Management, Visio, Product Development, Strategy
Education
University of Michigan-Dearborn 1990 — 1994
BS, Information Technology, CIS
Henry Ford Community College 1987 — 1990
Associate, Science
Lisa Lochkos Lisa Lochkos's Minacs Experience May 1995 - November 1997
Job Clinical Resource Management at Detroit Medical Center
Industry Medical Practice
Experience
Detroit Medical Center November 2012 - Present
Detroit Medical Center July 2009 - April 2010
Huron Valley Sinai Hospital- DMC June 2007 - June 2009
Minacs Group May 1995 - November 1997
Minacs May 1995 - November 1997
Facility Matrix Group July 1991 - March 1995
Facility Matrix Group July 1991 - March 1995
Skills
Healthcare, Clinical Research, Medicine, BLS, Management, Project Management, ACLS, Marketing, Budgets, Customer Service, Sales, ICU, Microsoft Excel, Telemetry, Hospitals, EMR, Healthcare Management, Nursing, EHR, Healthcare Information...
Education
Oakland Community College 2005 — 2007
ADN, Nursing
Central Michigan University 1986 — 1991
BAA, Interior Design, Industrial Engineering and Technology
Detroit Medical Center November 2012 - Present
Detroit Medical Center July 2009 - April 2010
Huron Valley Sinai Hospital- DMC June 2007 - June 2009
Minacs Group May 1995 - November 1997
Minacs May 1995 - November 1997
Facility Matrix Group July 1991 - March 1995
Facility Matrix Group July 1991 - March 1995
Skills
Healthcare, Clinical Research, Medicine, BLS, Management, Project Management, ACLS, Marketing, Budgets, Customer Service, Sales, ICU, Microsoft Excel, Telemetry, Hospitals, EMR, Healthcare Management, Nursing, EHR, Healthcare Information...
Education
Oakland Community College 2005 — 2007
ADN, Nursing
Central Michigan University 1986 — 1991
BAA, Interior Design, Industrial Engineering and Technology
Tony Hangartner Tony Hangartner's Minacs Experience May 2010 - July 2010
Job Senior Data Architect at ProQuest
Industry Information Technology and Services
Experience
ProQuest December 2010 - Present
ProQuest August 2010 - December 2010
Hangartner Consulting August 1992 - December 2010
Minacs May 2010 - July 2010
Priority Health August 2009 - March 2010
Wolverine Technical Staffing August 2009 - March 2010
Minacs May 2007 - June 2009
ProQuest October 2006 - March 2007
General Motors September 2006 - September 2006
Detroit Area Health Care Company December 2001 - September 2006
Skills
PL/SQL, Database Design, Data Modeling, Data Warehousing, Databases, Oracle, SQL, Performance Tuning, SDLC, Business Analysis, Testing, Business Process, Systems Analysis, Database Administration, Program Management, SQL Tuning
Education
Eastern Michigan University
BBA, Major - Business Computer Systems
Sacred Heart Major Seminary 2010 — 2014
Basic Diploma in Theology
ProQuest December 2010 - Present
ProQuest August 2010 - December 2010
Hangartner Consulting August 1992 - December 2010
Minacs May 2010 - July 2010
Priority Health August 2009 - March 2010
Wolverine Technical Staffing August 2009 - March 2010
Minacs May 2007 - June 2009
ProQuest October 2006 - March 2007
General Motors September 2006 - September 2006
Detroit Area Health Care Company December 2001 - September 2006
Skills
PL/SQL, Database Design, Data Modeling, Data Warehousing, Databases, Oracle, SQL, Performance Tuning, SDLC, Business Analysis, Testing, Business Process, Systems Analysis, Database Administration, Program Management, SQL Tuning
Education
Eastern Michigan University
BBA, Major - Business Computer Systems
Sacred Heart Major Seminary 2010 — 2014
Basic Diploma in Theology
Alanna Jones Alanna Jones's Minacs Experience April 2011 - Present
Job Operations Coordinator at Aditya Birla Minacs
Industry Nonprofit Organization Management
Experience
Aditya Birla Minacs February 2014 - Present
Minacs April 2011 - Present
Aditya Birla Group November 2009 - Present
Minacs - Western Union November 2009 - Present
Minacs - Western Union January 2005 - Present
Aditya Birla Minacs September 2011 - January 2014
JCPenny August 2008 - January 2010
Motown Portrait Photography May 2005 - June 2008
Motown Portrait Photography Studios May 2005 - June 2008
Manpower - Spirit Airlines April 2007 - July 2007
Skills
Leadership, Customer Service, Management, Call Centers, Telephone Skills, Cashiering, Training, Coaching, Performance Management, Leadership Development, Training Delivery, Employee Training, Team Building, Organizational..., Employee Engagement
Education
Ashford University 2011 — 2014
Bachelors, Elementary Education and Teaching & Organizational Business Management
Michigan State University 2004 — 2006
Elementary Education
Michigan State University East
Aditya Birla Minacs February 2014 - Present
Minacs April 2011 - Present
Aditya Birla Group November 2009 - Present
Minacs - Western Union November 2009 - Present
Minacs - Western Union January 2005 - Present
Aditya Birla Minacs September 2011 - January 2014
JCPenny August 2008 - January 2010
Motown Portrait Photography May 2005 - June 2008
Motown Portrait Photography Studios May 2005 - June 2008
Manpower - Spirit Airlines April 2007 - July 2007
Skills
Leadership, Customer Service, Management, Call Centers, Telephone Skills, Cashiering, Training, Coaching, Performance Management, Leadership Development, Training Delivery, Employee Training, Team Building, Organizational..., Employee Engagement
Education
Ashford University 2011 — 2014
Bachelors, Elementary Education and Teaching & Organizational Business Management
Michigan State University 2004 — 2006
Elementary Education
Michigan State University East
Ken Appleman Ken Appleman's Minacs Experience 1998 - 2009
Job Storage Engineer at Ford Motor Company
Industry Information Services
Experience
Ford Motor Company January 2013 - Present
FastSwitch July 2010 - January 2013
Aditya Birla Minacs July 1998 - November 2009
Minacs 1998 - 2009
Phoenix Group 1998 - 2000
Stroh Brewery Company July 1997 - July 1998
Arbor Drugs(CVS) September 1995 - June 1997
Regal Plastics Co Inc March 1995 - September 1995
UCS Solutions February 1992 - February 1995
GRI February 1988 - February 1992
Education
Ferris State University 1982 — 1987
BS, Industrial Electronics-Production Management
Ford Motor Company January 2013 - Present
FastSwitch July 2010 - January 2013
Aditya Birla Minacs July 1998 - November 2009
Minacs 1998 - 2009
Phoenix Group 1998 - 2000
Stroh Brewery Company July 1997 - July 1998
Arbor Drugs(CVS) September 1995 - June 1997
Regal Plastics Co Inc March 1995 - September 1995
UCS Solutions February 1992 - February 1995
GRI February 1988 - February 1992
Education
Ferris State University 1982 — 1987
BS, Industrial Electronics-Production Management
Tanya Sieliakus, CHRP Tanya Sieliakus, CHRP's Minacs Experience March 2004 - February 2005
Job VP Consulting Services at HR Pros
Industry Human Resources
Experience
HR pros Inc. September 2008 - Present
Commissionaires Nova Scotia June 2006 - April 2008
Sales Bridge September 2005 - April 2006
MarketBridge February 2005 - September 2005
Minacs March 2004 - February 2005
Nova Scotia Community College - Stelleraton Campus 2003 - 2003
Convergys 2001 - 2003
Georgia Pacific 2001 - 2001
USG 1998 - 2001
Skills
Employee Relations, HR Consulting, Non-profits, Coaching, Leadership Development, Change Management, Strategic Planning, Performance Management, Team Building, Business Strategy, Customer Relations, Organizational..., Employee Engagement, Customer Service, Talent Management, Interviewing, Negotiation, Management Consulting, Problem Solving, Mentoring, Public Speaking, Succession Planning, Planning, Policy, Talent Acquisition, Business Planning, Start-ups, Executive Coaching, Compensation, Hiring, Management, Training, Interviews, Employee Benefits, Personnel Management, Culture Change, Recruiting, Deferred Compensation, Technical Recruiting, Workforce Planning, Nonprofits, Onboarding, Career Management, Applicant Tracking..., Career Counseling, HR Policies, Employee Training, Human Resources, Career Development, Leadership
Education
Nova Scotia Community College 1997 — 1998
Post Graduate, Masters' Level Diploma in Human Resources Management, Human Resources Management
Dalhousie University 1995 — 1997
B.A., Sociology and Political Science
Charles P Allen 1984 — 1987
High School, University Preparatory Leaving Diploma
HR pros Inc. September 2008 - Present
Commissionaires Nova Scotia June 2006 - April 2008
Sales Bridge September 2005 - April 2006
MarketBridge February 2005 - September 2005
Minacs March 2004 - February 2005
Nova Scotia Community College - Stelleraton Campus 2003 - 2003
Convergys 2001 - 2003
Georgia Pacific 2001 - 2001
USG 1998 - 2001
Skills
Employee Relations, HR Consulting, Non-profits, Coaching, Leadership Development, Change Management, Strategic Planning, Performance Management, Team Building, Business Strategy, Customer Relations, Organizational..., Employee Engagement, Customer Service, Talent Management, Interviewing, Negotiation, Management Consulting, Problem Solving, Mentoring, Public Speaking, Succession Planning, Planning, Policy, Talent Acquisition, Business Planning, Start-ups, Executive Coaching, Compensation, Hiring, Management, Training, Interviews, Employee Benefits, Personnel Management, Culture Change, Recruiting, Deferred Compensation, Technical Recruiting, Workforce Planning, Nonprofits, Onboarding, Career Management, Applicant Tracking..., Career Counseling, HR Policies, Employee Training, Human Resources, Career Development, Leadership
Education
Nova Scotia Community College 1997 — 1998
Post Graduate, Masters' Level Diploma in Human Resources Management, Human Resources Management
Dalhousie University 1995 — 1997
B.A., Sociology and Political Science
Charles P Allen 1984 — 1987
High School, University Preparatory Leaving Diploma
Sheila Hoover Sheila Hoover's Minacs Experience December 2010 - February 2014
Job Sr. Human Resources Generalist at Akebono Brake Corporation
Industry Human Resources
Experience
Akebono Brake Corporation October 2014 - Present
Akebono Brake Corporation March 2014 - Present
Minacs December 2010 - February 2014
Barton Malow Company July 2010 - November 2010
Barton Malow Company November 2008 - September 2010
Barton Malow Company August 2007 - November 2008
R L. Polk & Co. August 2006 - August 2007
American Society of Employers 2005 - 2006
CitiGroup May 1997 - May 2003
Source One Mortgage 1997 - 1999
Skills
Talent Acquisition, Succession Planning, FMLA, New Hire Orientations, Employee Engagement, Internet Recruiting, Workforce Planning, Sourcing, Screening, Organizational..., Employee Relations, Strategic Planning, Team Leadership, Employment Law, PeopleSoft, Exceptional People...
Education
Ferris State University 1988 — 1992
Bachelor of Science Degree
Northville Public Schools
Akebono Brake Corporation October 2014 - Present
Akebono Brake Corporation March 2014 - Present
Minacs December 2010 - February 2014
Barton Malow Company July 2010 - November 2010
Barton Malow Company November 2008 - September 2010
Barton Malow Company August 2007 - November 2008
R L. Polk & Co. August 2006 - August 2007
American Society of Employers 2005 - 2006
CitiGroup May 1997 - May 2003
Source One Mortgage 1997 - 1999
Skills
Talent Acquisition, Succession Planning, FMLA, New Hire Orientations, Employee Engagement, Internet Recruiting, Workforce Planning, Sourcing, Screening, Organizational..., Employee Relations, Strategic Planning, Team Leadership, Employment Law, PeopleSoft, Exceptional People...
Education
Ferris State University 1988 — 1992
Bachelor of Science Degree
Northville Public Schools
Franklin (Frankie) Rowland Franklin (Frankie) Rowland's Minacs Experience August 1999 - December 2000
Job Director Community Relations & Marketing at Down to Earth Markets
Industry Marketing and Advertising
Experience
Down to Earth Markets August 2010 - Present
US Census Bureau April 2010 - May 2010
MetLife March 2006 - March 2010
MetLife January 2001 - February 2006
Minacs August 1999 - December 2000
O/E Automation December 1997 - April 1999
EDS December 1986 - December 1997
Skills
Brand Management, Media Relations, Marketing Communications, Social Media Marketing, Relationship Management, Marketing Strategy, Marketing, Integrated Marketing, Leadership, Management, Advertising, Brand Development, Direct Marketing, Strategy, Public Relations, Social Media, Event Management
Education
Baruch College 2012 — 2012
Accounting
University of Minnesota Duluth 2005 — 2005
MFA, Fiber Arts
Ohio Wesleyan University 1977 — 1981
BFA, Studio Art
Down to Earth Markets August 2010 - Present
US Census Bureau April 2010 - May 2010
MetLife March 2006 - March 2010
MetLife January 2001 - February 2006
Minacs August 1999 - December 2000
O/E Automation December 1997 - April 1999
EDS December 1986 - December 1997
Skills
Brand Management, Media Relations, Marketing Communications, Social Media Marketing, Relationship Management, Marketing Strategy, Marketing, Integrated Marketing, Leadership, Management, Advertising, Brand Development, Direct Marketing, Strategy, Public Relations, Social Media, Event Management
Education
Baruch College 2012 — 2012
Accounting
University of Minnesota Duluth 2005 — 2005
MFA, Fiber Arts
Ohio Wesleyan University 1977 — 1981
BFA, Studio Art
Howard Greenberg Howard Greenberg's Minacs Experience March 1999 - November 2003
Job QVS Supervisor
Industry Automotive
Experience
FCA Fiat Chrysler Automobiles March 2015 - Present
General Motors September 2014 - December 2014
General Motors September 2013 - May 2014
Toyota Boshoku America January 2012 - December 2012
Wayne State University Department of Engineering Technology September 2011 - March 2012
Delphi December 2007 - January 2009
Volkswagen of America November 2003 - December 2007
Minacs March 1999 - November 2003
Skills
Catia, Teamcenter, Parts, Manufacturing, 5S, Lean Manufacturing, APQP, Manufacturing..., TS16949, Toyota Production System, Value Stream Mapping, Injection Molding, SPC, Design for Manufacturing, Kaizen, Supplier Quality, Automotive, Geometric Dimensioning, Vehicles, Continuous Improvement, FMEA, Automotive Engineering, Process Improvement, Engineering, PPAP, Leadership, Root Cause Analysis, Customer Service, DFMEA, Automobile, Powertrain, Product Development, Team Building, Management, Mechanical Engineering
Education
Wayne State University 2010 — 2011
BS, Mechanical Engineering Technology/Hybrid Vehicle Technology
Broward College 1987 — 1989
AAS, Automotive Service Technology
Oak Park High School 1977 — 1981
FCA Fiat Chrysler Automobiles March 2015 - Present
General Motors September 2014 - December 2014
General Motors September 2013 - May 2014
Toyota Boshoku America January 2012 - December 2012
Wayne State University Department of Engineering Technology September 2011 - March 2012
Delphi December 2007 - January 2009
Volkswagen of America November 2003 - December 2007
Minacs March 1999 - November 2003
Skills
Catia, Teamcenter, Parts, Manufacturing, 5S, Lean Manufacturing, APQP, Manufacturing..., TS16949, Toyota Production System, Value Stream Mapping, Injection Molding, SPC, Design for Manufacturing, Kaizen, Supplier Quality, Automotive, Geometric Dimensioning, Vehicles, Continuous Improvement, FMEA, Automotive Engineering, Process Improvement, Engineering, PPAP, Leadership, Root Cause Analysis, Customer Service, DFMEA, Automobile, Powertrain, Product Development, Team Building, Management, Mechanical Engineering
Education
Wayne State University 2010 — 2011
BS, Mechanical Engineering Technology/Hybrid Vehicle Technology
Broward College 1987 — 1989
AAS, Automotive Service Technology
Oak Park High School 1977 — 1981
Branan Cooper's Minacs Experience May 2011 - June 2011
Job Senior Vice President, Director of Third Party Risk Management at The Bancorp
Industry Financial Services
Experience
The Bancorp, Inc. (NASDAQ: TBBK) June 2011 - Present
Minacs May 2011 - June 2011
PartnersFirst / Western Alliance Bancorporation December 2007 - May 2011
PartnersFirst / Western Alliance Bancorporation December 2007 - December 2009
Comcast February 2007 - May 2007
Bridgeforce September 2006 - February 2007
MBNA America (now part of Bank of America) August 1988 - February 2006
MBNA America (now part of Bank of America) August 1988 - February 2006
Skills
Credit Cards, Risk Management, Strategy, Banking, Vendor Management, Financial Services, Leadership, Strategic Planning, Portfolio Management, Marketing, Call Centers, Analytics, Project Management, Process Improvement, Relationship Management, Operational Risk..., Cycling, Finance, Strategic Leadership, Business Strategy, Compliance, Sports Management, Public Speaking, Business Networking, Executive Management, Payments, Sales, SDLC, Third Party Vendor..., Loans, Credit Analysis, Charity Work, Volunteer Management, Community Outreach, System Administration, Team Building, Forecasting, Senior Executive..., Credit Risk, Athletic Training, Call Center..., Regulatory Policy, Process Implementation, Bicycle Repair, Twitter, Administration, Organization, Writing, Call center start-up, Due Diligence
Education
Duke University 1984 — 1988
BA
ABA Graduate School of Compliance Management 1996 — 1996
CBA's Graduate School of Retail Bank Management 1991 — 1993
The Bancorp, Inc. (NASDAQ: TBBK) June 2011 - Present
Minacs May 2011 - June 2011
PartnersFirst / Western Alliance Bancorporation December 2007 - May 2011
PartnersFirst / Western Alliance Bancorporation December 2007 - December 2009
Comcast February 2007 - May 2007
Bridgeforce September 2006 - February 2007
MBNA America (now part of Bank of America) August 1988 - February 2006
MBNA America (now part of Bank of America) August 1988 - February 2006
Skills
Credit Cards, Risk Management, Strategy, Banking, Vendor Management, Financial Services, Leadership, Strategic Planning, Portfolio Management, Marketing, Call Centers, Analytics, Project Management, Process Improvement, Relationship Management, Operational Risk..., Cycling, Finance, Strategic Leadership, Business Strategy, Compliance, Sports Management, Public Speaking, Business Networking, Executive Management, Payments, Sales, SDLC, Third Party Vendor..., Loans, Credit Analysis, Charity Work, Volunteer Management, Community Outreach, System Administration, Team Building, Forecasting, Senior Executive..., Credit Risk, Athletic Training, Call Center..., Regulatory Policy, Process Implementation, Bicycle Repair, Twitter, Administration, Organization, Writing, Call center start-up, Due Diligence
Education
Duke University 1984 — 1988
BA
ABA Graduate School of Compliance Management 1996 — 1996
CBA's Graduate School of Retail Bank Management 1991 — 1993
Curtis Dulmage Curtis Dulmage's Minacs Experience October 2006 - August 2007
Job Internet Celebrity
Industry Defense & Space
Experience
Northern Army March 2012 - Present
Pixel Starship October 1900 - February 2012
wedesigngroup July 2010 - August 2011
Fleming College September 2010 - January 2011
K.P.R. District School Board July 2009 - August 2009
W.I.S. International May 2008 - August 2008
Minacs October 2006 - August 2007
Skills
Web Development, Graphic Design, Lego
Education
Fleming College 2010 — 2011
Seneca College of Applied Arts and Technology 2007 — 2010
Advanced Diploma, Graphic Design
Northern Army March 2012 - Present
Pixel Starship October 1900 - February 2012
wedesigngroup July 2010 - August 2011
Fleming College September 2010 - January 2011
K.P.R. District School Board July 2009 - August 2009
W.I.S. International May 2008 - August 2008
Minacs October 2006 - August 2007
Skills
Web Development, Graphic Design, Lego
Education
Fleming College 2010 — 2011
Seneca College of Applied Arts and Technology 2007 — 2010
Advanced Diploma, Graphic Design
Gordon McCowey Gordon McCowey's Minacs Experience May 2005 - October 2006
Job Sr. Quality Assurance Analyst at RIIS LLC
Industry Information Technology and Services
Experience
RIIS LLC October 2012 - Present
Mango Languages 2013 - 2013
Entertainment Publications October 2006 - October 2012
Minacs May 2005 - October 2006
AT&T 1999 - 2003
Skills
Testing, Quality Assurance, Integration, Integrated Marketing, Requirements Analysis, Quality Control, Scrum, SDLC, Agile Methodologies, User Acceptance Testing, Business Analysis, JIRA, Process Improvement, Lead Generation, SQL, Business Requirements, Quality Center, Requirements Gathering, NetSuite
Education
Olivet College 1992 — 1994
Bachelor of Arts, History
Kellogg Community College 1989 — 1991
Associates, History
RIIS LLC October 2012 - Present
Mango Languages 2013 - 2013
Entertainment Publications October 2006 - October 2012
Minacs May 2005 - October 2006
AT&T 1999 - 2003
Skills
Testing, Quality Assurance, Integration, Integrated Marketing, Requirements Analysis, Quality Control, Scrum, SDLC, Agile Methodologies, User Acceptance Testing, Business Analysis, JIRA, Process Improvement, Lead Generation, SQL, Business Requirements, Quality Center, Requirements Gathering, NetSuite
Education
Olivet College 1992 — 1994
Bachelor of Arts, History
Kellogg Community College 1989 — 1991
Associates, History
Eboni Washington Eboni Washington's Minacs Experience July 2009 - December 2009
Job Retail Professional
Industry Retail
Experience
The Auto Club Group October 2012 - Present
National Vision, Inc. 2010 - 2011
National Vision, Inc. 2010 - 2011
Minacs July 2009 - December 2009
Unique Pillows March 2002 - December 2009
Uniqe Pillows March 2002 - December 2007
Education
Capella University
Wayne County Community College District
Business Adminstration
The Auto Club Group October 2012 - Present
National Vision, Inc. 2010 - 2011
National Vision, Inc. 2010 - 2011
Minacs July 2009 - December 2009
Unique Pillows March 2002 - December 2009
Uniqe Pillows March 2002 - December 2007
Education
Capella University
Wayne County Community College District
Business Adminstration
Murali Sudula's Minacs Experience May 2012 - Present
Job Sr. Oracle Database Administrator
Industry Outsourcing/Offshoring
Experience
Minacs May 2012 - Present
Skills
Oracle RAC, PL/SQL, Oracle, SQL Tuning
Education
Jawaharlal Nehru Technological University 1986 — 1990
Bachelor’s Degree
Minacs May 2012 - Present
Skills
Oracle RAC, PL/SQL, Oracle, SQL Tuning
Education
Jawaharlal Nehru Technological University 1986 — 1990
Bachelor’s Degree
Frans Sanders Frans Sanders's Minacs Experience 2002 - 2003
Job at
Industry Government Administration
Experience
Halifax Regional Municipality October 2013 - Present
Halifax Regional Municipality November 2009 - Present
Halifax Regional Municipality May 2012 - July 2012
Nova Scotia Department of Health 2004 - 2009
Minacs 2002 - 2003
Anite 1999 - 2002
Rijksgebouwendienst 1994 - 1997
Skills
Change Management, Software Project..., Business Analysis, Requirements Gathering, Governance, IT Management, ITIL, Requirements Analysis, PMP, Systems Analysis, Program Management, IT Operations, Project Management, Information Technology, Project Portfolio..., PMO, SDLC, Business Process...
Education
The University of British Columbia 2014 — 2015
Certificate in Program Management
Erasmus University Rotterdam 1995 — 1997
Masters, Business Administration
Halifax Regional Municipality October 2013 - Present
Halifax Regional Municipality November 2009 - Present
Halifax Regional Municipality May 2012 - July 2012
Nova Scotia Department of Health 2004 - 2009
Minacs 2002 - 2003
Anite 1999 - 2002
Rijksgebouwendienst 1994 - 1997
Skills
Change Management, Software Project..., Business Analysis, Requirements Gathering, Governance, IT Management, ITIL, Requirements Analysis, PMP, Systems Analysis, Program Management, IT Operations, Project Management, Information Technology, Project Portfolio..., PMO, SDLC, Business Process...
Education
The University of British Columbia 2014 — 2015
Certificate in Program Management
Erasmus University Rotterdam 1995 — 1997
Masters, Business Administration
Noelle McIntire's Minacs Experience February 2001 - November 2008
Job
Industry Marketing and Advertising
Experience
DMEautomotive March 2015 - Present
Epsilon December 2012 - March 2015
Wapatoome March 2010 - January 2014
Red Edge Labs, LLC November 2008 - January 2010
Minacs February 2001 - November 2008
Homestore 1998 - 2001
Skills
Social Media Marketing, Lead Generation, Email Marketing, Online Advertising, Marketing Strategy, Social Networking, Social Media, Marketing, New Business Development, Account Management, Digital Marketing, Marketing Communications, Direct Mail, Management, Strategy, CRM, Leadership, Strategic Partnerships, Training, Sales, Selling, Online Marketing, Program Management, Integrated Marketing, Direct Marketing, Digital Strategy, Brand Development, B2B, Entrepreneurship, Analytics, Market Planning, Team Management, Interactive Marketing, Web Analytics, Strategic Planning, Team Leadership, Project Management, Relationship Marketing, Budgets, Marketing Management, Multi-channel Marketing, Brand Management, Web Marketing, B2B Marketing, Digital Media, Start-ups, Customer Acquisition, Salesforce.com, Google Analytics, Website Development
Education
University of Wisconsin-Milwaukee 1993 — 1994
Cardinal Stritch University 1990 — 1991
University of Wisconsin-Madison 1988 — 1990
DMEautomotive March 2015 - Present
Epsilon December 2012 - March 2015
Wapatoome March 2010 - January 2014
Red Edge Labs, LLC November 2008 - January 2010
Minacs February 2001 - November 2008
Homestore 1998 - 2001
Skills
Social Media Marketing, Lead Generation, Email Marketing, Online Advertising, Marketing Strategy, Social Networking, Social Media, Marketing, New Business Development, Account Management, Digital Marketing, Marketing Communications, Direct Mail, Management, Strategy, CRM, Leadership, Strategic Partnerships, Training, Sales, Selling, Online Marketing, Program Management, Integrated Marketing, Direct Marketing, Digital Strategy, Brand Development, B2B, Entrepreneurship, Analytics, Market Planning, Team Management, Interactive Marketing, Web Analytics, Strategic Planning, Team Leadership, Project Management, Relationship Marketing, Budgets, Marketing Management, Multi-channel Marketing, Brand Management, Web Marketing, B2B Marketing, Digital Media, Start-ups, Customer Acquisition, Salesforce.com, Google Analytics, Website Development
Education
University of Wisconsin-Milwaukee 1993 — 1994
Cardinal Stritch University 1990 — 1991
University of Wisconsin-Madison 1988 — 1990
Brandon Ochoa Brandon Ochoa's Minacs Experience May 2006 - November 2006
Job Medical Laboratory Technician (ASCP)
Industry Hospital & Health Care
Experience
Methodist Stone Oak Hospital March 2013 - April 2015
US Army April 2008 - January 2013
South Pacific Communications November 2006 - January 2008
Minacs May 2006 - November 2006
Skills
blood bank, Supervising, Problem Solving, Fast Learner, Adaptability, Stressful Situations, SOP development, Quality Control, Team Leadership, Computer Proficiency, Military, Leadership, Troubleshooting, Military Experience, Maintenance, Process Improvement, Supervisory Skills, Critical Thinking
Education
The George Washington University 2008 — 2009
Austin Community College 2004 — 2006
Methodist Stone Oak Hospital March 2013 - April 2015
US Army April 2008 - January 2013
South Pacific Communications November 2006 - January 2008
Minacs May 2006 - November 2006
Skills
blood bank, Supervising, Problem Solving, Fast Learner, Adaptability, Stressful Situations, SOP development, Quality Control, Team Leadership, Computer Proficiency, Military, Leadership, Troubleshooting, Military Experience, Maintenance, Process Improvement, Supervisory Skills, Critical Thinking
Education
The George Washington University 2008 — 2009
Austin Community College 2004 — 2006
Garth Oxner Garth Oxner's Minacs Experience February 2002 - April 2004
Job Virtual Assistant
Industry Information Technology and Services
Experience
Self-Employed June 2015 - Present
Corps of Commissionaires December 2008 - April 2015
Convergys February 2005 - June 2006
Desjardins Financial September 2004 - December 2004
Clarica Financial Services April 2004 - September 2004
Minacs February 2002 - April 2004
Supertemp Employment Agency October 2001 - February 2002
Hospitality Marketing Concepts July 2001 - September 2001
Mediapro Comunications October 2000 - May 2001
Bedford Presbyterian Church April 2000 - March 2001
Skills
Management, Time Management, Customer Service, Team Leadership, Technology, Event Planning, Data Entry, Editing, Troubleshooting, Teamwork, Project Planning, Research, Security, Writing, Communication, High degree of..., Self-starter, Self-driven, Learning Quickly, Employee Training, Fiction Writing
Education
Eastern College, Halifax 2015 — 2016
Diploma, Administrative Specialist
Acadia University 1991 — 1995
M.Div., Theology
Dalhousie University 1987 — 1991
B.A., Advanced Sociology
Dartmouth Career College 1987 — 1987
Diploma in Computer Operations and Office Procedures
Compucollege
Eastern
Eastern College
Self-Employed June 2015 - Present
Corps of Commissionaires December 2008 - April 2015
Convergys February 2005 - June 2006
Desjardins Financial September 2004 - December 2004
Clarica Financial Services April 2004 - September 2004
Minacs February 2002 - April 2004
Supertemp Employment Agency October 2001 - February 2002
Hospitality Marketing Concepts July 2001 - September 2001
Mediapro Comunications October 2000 - May 2001
Bedford Presbyterian Church April 2000 - March 2001
Skills
Management, Time Management, Customer Service, Team Leadership, Technology, Event Planning, Data Entry, Editing, Troubleshooting, Teamwork, Project Planning, Research, Security, Writing, Communication, High degree of..., Self-starter, Self-driven, Learning Quickly, Employee Training, Fiction Writing
Education
Eastern College, Halifax 2015 — 2016
Diploma, Administrative Specialist
Acadia University 1991 — 1995
M.Div., Theology
Dalhousie University 1987 — 1991
B.A., Advanced Sociology
Dartmouth Career College 1987 — 1987
Diploma in Computer Operations and Office Procedures
Compucollege
Eastern
Eastern College
Dennis Kho Dennis Kho's Minacs Experience January 2001 - June 2004
Job Senior Director of Business Analytics
Industry Marketing and Advertising
Experience
UWG May 2015 - Present
GlobalHue July 2004 - Present
Minacs January 2001 - June 2004
Campbell-Ewald 1999 - 2000
Ross Roy Communications 1997 - 1999
Visual Services, Inc. 1983 - 1997
Skills
Research, Metrics, Customer Relations, Analysis, Web Analytics, Consumer Insights, Analytics, Modeling, Data Analysis, Database Marketing, Marketing Research, Segmentation, Direct Marketing, Digital Marketing, Customer Insight, Strategy, Advertising, CRM, Customer Service, Marketing, Interactive Marketing, Digital Strategy, Leadership, Integrated Marketing, Management, Mobile Marketing, Relationship Marketing
Education
Clemson University
UWG May 2015 - Present
GlobalHue July 2004 - Present
Minacs January 2001 - June 2004
Campbell-Ewald 1999 - 2000
Ross Roy Communications 1997 - 1999
Visual Services, Inc. 1983 - 1997
Skills
Research, Metrics, Customer Relations, Analysis, Web Analytics, Consumer Insights, Analytics, Modeling, Data Analysis, Database Marketing, Marketing Research, Segmentation, Direct Marketing, Digital Marketing, Customer Insight, Strategy, Advertising, CRM, Customer Service, Marketing, Interactive Marketing, Digital Strategy, Leadership, Integrated Marketing, Management, Mobile Marketing, Relationship Marketing
Education
Clemson University
Heidi Plaskey Heidi Plaskey's Minacs Experience January 1999 - June 2004
Job Americas Sales Communications Veritas
Industry Computer Software
Experience
Symantec April 2015 - Present
Symantec July 2013 - March 2015
Symantec March 2011 - June 2013
Symantec March 2009 - March 2011
Symantec June 2004 - March 2009
Minacs January 1999 - June 2004
R L Polk September 1997 - January 1999
Skills
Solution Selling, Salesforce.com, Sales Process, Sales Enablement, Account Management, Sales Operations, People Development, Sales Support Tools, Data Management, Enterprise Software, Sales, Cloud Computing, Partner Management, SaaS, Training, Leadership, Management, Cross-functional Team..., Go-to-market Strategy, Business Alliances, Software Industry, CRM
Education
Bowling Green State University 1990 — 1994
Wauseon High School
Symantec April 2015 - Present
Symantec July 2013 - March 2015
Symantec March 2011 - June 2013
Symantec March 2009 - March 2011
Symantec June 2004 - March 2009
Minacs January 1999 - June 2004
R L Polk September 1997 - January 1999
Skills
Solution Selling, Salesforce.com, Sales Process, Sales Enablement, Account Management, Sales Operations, People Development, Sales Support Tools, Data Management, Enterprise Software, Sales, Cloud Computing, Partner Management, SaaS, Training, Leadership, Management, Cross-functional Team..., Go-to-market Strategy, Business Alliances, Software Industry, CRM
Education
Bowling Green State University 1990 — 1994
Wauseon High School
Amanda Saggu, MBA Amanda Saggu, MBA's Minacs Experience November 2007 - January 2009
Job Director of Client Services
Industry Marketing and Advertising
Experience
The ALEA Group August 2012 - August 2015
TMG International Inc January 2011 - December 2011
Minacs November 2007 - January 2009
Arvato Digital Services 2009 - 2009
Skills
Call Center, Problem Solving, Continuous Improvement, Cross-functional Team..., Marketing Research, Strategic Planning, Excel, Customer Service, Coaching, Data Analysis, Customer Relations, Team Building, Customer Satisfaction, PowerPoint, Change Management, Word, Marketing Strategy, Social Media, Market Research, Business Strategy, Value Proposition..., Call Centers, Business Analysis, Marketing, Project Management, Management, CRM, Leadership, Strategy, Lead Generation, Account Management, Business Development, Operations Management, Customer Experience, Sales, Vendor Management, Sales Management
Education
University of Notre Dame - Mendoza College of Business 2004 — 2006
MBA, Business Management
Humber College 2000 — 2004
BSC, Biology
The ALEA Group August 2012 - August 2015
TMG International Inc January 2011 - December 2011
Minacs November 2007 - January 2009
Arvato Digital Services 2009 - 2009
Skills
Call Center, Problem Solving, Continuous Improvement, Cross-functional Team..., Marketing Research, Strategic Planning, Excel, Customer Service, Coaching, Data Analysis, Customer Relations, Team Building, Customer Satisfaction, PowerPoint, Change Management, Word, Marketing Strategy, Social Media, Market Research, Business Strategy, Value Proposition..., Call Centers, Business Analysis, Marketing, Project Management, Management, CRM, Leadership, Strategy, Lead Generation, Account Management, Business Development, Operations Management, Customer Experience, Sales, Vendor Management, Sales Management
Education
University of Notre Dame - Mendoza College of Business 2004 — 2006
MBA, Business Management
Humber College 2000 — 2004
BSC, Biology
Brenda Meller (Zawacki)'s Minacs Experience January 2001 - November 2002
Job AVP Marketing at Walsh College. Passionate about professional development.
Industry Marketing and Advertising
Experience
Walsh College September 2013 - Present
Walsh College December 2008 - September 2013
Pitney Bowes Marketing Solutions January 2008 - December 2008
pmh caramanning January 2003 - December 2008
AAS/pmh, part of the Marketing Services Group of Pitney Bowes June 2006 - January 2008
Minacs January 2001 - November 2002
Media Play (Musicland Corporation) February 1999 - December 2000
W.B Doner & Co. August 1996 - February 1999
Skills
LinkedIn, Marketing, Public Relations, Marketing Communications, Marketing Strategy, Social Media Marketing, Social Networking, Social Media, Public Speaking, Advertising, Marketing Management, Event Planning, Email Marketing, Blogging, Leadership, Training, Management, Presentation Development, Cross-functional Team..., Online Marketing, Online Advertising, Budgets, Integrated Marketing, Twitter, Recruiting, Time Management, Team Building, Webinars, Constant Contact, YouTube, Competitive Analysis, Google Analytics, Brand Development, Workshops, SEO, Lead Generation, Marketing Plan..., Google Adwords, Brand Development..., Workshop Presentation, Market Planning, LinkedIn Recruiter, LinkedIn Training, Linkedin Marketing
Education
Walsh College of Accountancy and Business Administration 2012 — 2017
Dual Degree: Master of Business Administration (MBA) and Master Science in Marketing, Marketing, current GPA 3.827
Inforum Center for Leadership 2013 — 2013
Executive Leadership Program
Central Michigan University 1992 — 1996
BSBA, Marketing Communications
Macomb Community College 1992 — 1994
Business Administration and Management, General
Walsh College September 2013 - Present
Walsh College December 2008 - September 2013
Pitney Bowes Marketing Solutions January 2008 - December 2008
pmh caramanning January 2003 - December 2008
AAS/pmh, part of the Marketing Services Group of Pitney Bowes June 2006 - January 2008
Minacs January 2001 - November 2002
Media Play (Musicland Corporation) February 1999 - December 2000
W.B Doner & Co. August 1996 - February 1999
Skills
LinkedIn, Marketing, Public Relations, Marketing Communications, Marketing Strategy, Social Media Marketing, Social Networking, Social Media, Public Speaking, Advertising, Marketing Management, Event Planning, Email Marketing, Blogging, Leadership, Training, Management, Presentation Development, Cross-functional Team..., Online Marketing, Online Advertising, Budgets, Integrated Marketing, Twitter, Recruiting, Time Management, Team Building, Webinars, Constant Contact, YouTube, Competitive Analysis, Google Analytics, Brand Development, Workshops, SEO, Lead Generation, Marketing Plan..., Google Adwords, Brand Development..., Workshop Presentation, Market Planning, LinkedIn Recruiter, LinkedIn Training, Linkedin Marketing
Education
Walsh College of Accountancy and Business Administration 2012 — 2017
Dual Degree: Master of Business Administration (MBA) and Master Science in Marketing, Marketing, current GPA 3.827
Inforum Center for Leadership 2013 — 2013
Executive Leadership Program
Central Michigan University 1992 — 1996
BSBA, Marketing Communications
Macomb Community College 1992 — 1994
Business Administration and Management, General
Ryan Mullett Ryan Mullett's Minacs Experience 2001 - 2001
Job Corporate Business Developer at Quantum Management Services Ltd.
Industry Staffing and Recruiting
Experience
Quantum Management Services Ltd. September 2014 - Present
AppleOne July 2002 - September 2014
AppleOne Employment Services June 2002 - September 2014
Quantum 2014 - 2014
Minacs 2001 - 2001
Minacs 2001 - 2001
Minacs 2001 - 2001
Skills
Temporary Staffing, Contract Recruitment, Technical Recruiting, Recruiting, Talent Acquisition, Applicant Tracking..., Cold Calling, Account Management, Internet Recruiting, Permanent Placement, Executive Search, Sales, Sourcing, Recruitment Advertising, New Business Development, Employee Relations, Benefits Negotiation, Onboarding, Human Resources, Screening, Business Development, Lead Generation, Client Relations
Education
Durham College
Human Resources Management and Services
Quantum Management Services Ltd. September 2014 - Present
AppleOne July 2002 - September 2014
AppleOne Employment Services June 2002 - September 2014
Quantum 2014 - 2014
Minacs 2001 - 2001
Minacs 2001 - 2001
Minacs 2001 - 2001
Skills
Temporary Staffing, Contract Recruitment, Technical Recruiting, Recruiting, Talent Acquisition, Applicant Tracking..., Cold Calling, Account Management, Internet Recruiting, Permanent Placement, Executive Search, Sales, Sourcing, Recruitment Advertising, New Business Development, Employee Relations, Benefits Negotiation, Onboarding, Human Resources, Screening, Business Development, Lead Generation, Client Relations
Education
Durham College
Human Resources Management and Services
Nicole Wilson Nicole Wilson's Minacs Experience April 2005 - April 2008
Job Client Services Director at Marketing Associates
Industry Marketing and Advertising
Experience
Marketing Associates June 2011 - Present
Marketing Associates July 2010 - June 2011
Campbell-Ewald April 2008 - July 2010
Minacs April 2005 - April 2008
Pfizer September 2000 - September 2004
Skills
Digital Strategy, Digital Marketing, Integrated Marketing, Analytics, Online Advertising, Digital Media, Mobile Marketing, Direct Marketing, Advertising, Email Marketing, Social Media Marketing, Marketing Strategy, Social Media, Interactive Marketing, SEM, Omniture, Segmentation, Direct Mail, Strategy, Creative Strategy, Market Research, Marketing Research, Relationship Marketing, Web Analytics
Education
Central Michigan University 1995 — 1999
BS, Chemistry, Math
Central Michigan University
BS, Chemistry
Marketing Associates June 2011 - Present
Marketing Associates July 2010 - June 2011
Campbell-Ewald April 2008 - July 2010
Minacs April 2005 - April 2008
Pfizer September 2000 - September 2004
Skills
Digital Strategy, Digital Marketing, Integrated Marketing, Analytics, Online Advertising, Digital Media, Mobile Marketing, Direct Marketing, Advertising, Email Marketing, Social Media Marketing, Marketing Strategy, Social Media, Interactive Marketing, SEM, Omniture, Segmentation, Direct Mail, Strategy, Creative Strategy, Market Research, Marketing Research, Relationship Marketing, Web Analytics
Education
Central Michigan University 1995 — 1999
BS, Chemistry, Math
Central Michigan University
BS, Chemistry
Andy Schmittdiel Andy Schmittdiel's Minacs Experience August 2003 - June 2004
Job Marketing Director at Bay Winds Federal Credit Union
Industry Banking
Experience
Bay Winds Federal Credit Union June 2012 - Present
Aflac February 2009 - June 2012
BDS Marketing March 2004 - November 2006
Minacs August 2003 - June 2004
R.L. Polk and Company March 1993 - July 2003
Skills
Automotive, Direct Marketing, Automobile, Sales, CRM, Account Management, Marketing, Customer Retention, B2B, Sales Process, Negotiation, Sales Management, Customer Service, New Business Development, Strategic Planning, Marketing Strategy
Education
Central Michigan University 1969 — 1975
BS, Broadcast & Cinematic Arts
Bay Winds Federal Credit Union June 2012 - Present
Aflac February 2009 - June 2012
BDS Marketing March 2004 - November 2006
Minacs August 2003 - June 2004
R.L. Polk and Company March 1993 - July 2003
Skills
Automotive, Direct Marketing, Automobile, Sales, CRM, Account Management, Marketing, Customer Retention, B2B, Sales Process, Negotiation, Sales Management, Customer Service, New Business Development, Strategic Planning, Marketing Strategy
Education
Central Michigan University 1969 — 1975
BS, Broadcast & Cinematic Arts
Jessica Van Vliet's Minacs Experience June 2014 - Present
Job Assistant Budget Analyst
Industry Accounting
Experience
Minacs June 2014 - Present
Ballantrae Property Services July 2008 - June 2014
Green Space Disposal and Recycling November 2013 - November 2013
Color Cabin May 2012 - September 2012
Skills
Exceptional listener..., Computer-literate, Highly analytical..., Flexibility/Adaptability..., Interpersonal Abilities, Resourceful team player, Honesty/Integrity/Morali..., Leadership, Critical Thinking, Budgets, Outlook, Spreadsheets, Small Business, Social Networking, Microsoft Word
Education
McMaster University 2011 — 2013
Bachelor of Arts (B.A.), Economics, 80
Georgian College 2009 — 2011
Diploma, Business and Management, 80
Minacs June 2014 - Present
Ballantrae Property Services July 2008 - June 2014
Green Space Disposal and Recycling November 2013 - November 2013
Color Cabin May 2012 - September 2012
Skills
Exceptional listener..., Computer-literate, Highly analytical..., Flexibility/Adaptability..., Interpersonal Abilities, Resourceful team player, Honesty/Integrity/Morali..., Leadership, Critical Thinking, Budgets, Outlook, Spreadsheets, Small Business, Social Networking, Microsoft Word
Education
McMaster University 2011 — 2013
Bachelor of Arts (B.A.), Economics, 80
Georgian College 2009 — 2011
Diploma, Business and Management, 80
Philip Loffredi's Minacs Experience May 2000 - June 2009
Job Warranty Analyst
Industry Automotive
Experience
Magna Powertrain October 2011 - Present
Morley Companies, Inc. September 2009 - October 2011
Minacs May 2000 - June 2009
Skills
Team Leadership, Negotiation, Problem Solving, Operations Management, Data Analysis, Personal Development, Strategic Planning, Professional Development, ASE Certified, Product Development, Six Sigma, Human Resources, Recruiting, Staff Development, Leadership Development, Project Management, Microsoft Office, Continuous Improvement, Account Management, Leadership, Performance Management, Vehicles, Lean Manufacturing, Coaching, Workforce Management, Budgets, Technical Writing, Employee Engagement, Training, Troubleshooting, Team Building, BPO, Customer Satisfaction, Change Management, Process Improvement, Strategy, Customer Service, Marketing, Vendor Management, Team Management, Quality Assurance, Customer Retention, Automotive, Employee Relations, Time Management, Management, Analysis, Call Center, Market Research, Program Management
Education
Baker College Business and Corporate Services 2009 — 2013
Vo-Tech
Magna Powertrain October 2011 - Present
Morley Companies, Inc. September 2009 - October 2011
Minacs May 2000 - June 2009
Skills
Team Leadership, Negotiation, Problem Solving, Operations Management, Data Analysis, Personal Development, Strategic Planning, Professional Development, ASE Certified, Product Development, Six Sigma, Human Resources, Recruiting, Staff Development, Leadership Development, Project Management, Microsoft Office, Continuous Improvement, Account Management, Leadership, Performance Management, Vehicles, Lean Manufacturing, Coaching, Workforce Management, Budgets, Technical Writing, Employee Engagement, Training, Troubleshooting, Team Building, BPO, Customer Satisfaction, Change Management, Process Improvement, Strategy, Customer Service, Marketing, Vendor Management, Team Management, Quality Assurance, Customer Retention, Automotive, Employee Relations, Time Management, Management, Analysis, Call Center, Market Research, Program Management
Education
Baker College Business and Corporate Services 2009 — 2013
Vo-Tech
Jennifer Anderson Jennifer Anderson's Minacs Experience 1997 - 2004
Job Senior Executive Operations, Strategy, and Customer Experience
Industry Information Technology and Services
Experience
Interactive Services April 2014 - Present
WSIB September 2010 - March 2014
Interactive Services 2003 - August 2010
Aditya Birla Minacs (BPO) 2008 - 2009
EDULINX Canada Corporation 2005 - 2007
Minacs 1997 - 2004
Minacs Worldwide 1997 - 2004
Precision Valve Canada 1992 - 1995
Skills
Leadership, Project Management, Auditing, Reviews, Performance Management, Contact Centers, Business Development, Consulting, Sales, Continuous Improvement, Workforce Management, Call Center, BPO, Outsourcing, Process Improvement, Business Process..., Customer Experience, Operations Management, Business Transformation, Customer Satisfaction, Cross-functional Team..., Program Management, Executive Management, Change Management, Strategy, Call Centers, Analysis, Forecasting, Business Strategy, Team Leadership, Management, Vendor Management, Business Process, Training, Business Analysis, Management Consulting, Risk Management, Financial Services, Coaching, Team Building, CRM, Governance, Employee Engagement, Strategic Planning
Education
The University of Western Ontario - King's University College 1988 — 1992
Honors BA, Political Science
Ivey Business School at Western University
Interactive Services April 2014 - Present
WSIB September 2010 - March 2014
Interactive Services 2003 - August 2010
Aditya Birla Minacs (BPO) 2008 - 2009
EDULINX Canada Corporation 2005 - 2007
Minacs 1997 - 2004
Minacs Worldwide 1997 - 2004
Precision Valve Canada 1992 - 1995
Skills
Leadership, Project Management, Auditing, Reviews, Performance Management, Contact Centers, Business Development, Consulting, Sales, Continuous Improvement, Workforce Management, Call Center, BPO, Outsourcing, Process Improvement, Business Process..., Customer Experience, Operations Management, Business Transformation, Customer Satisfaction, Cross-functional Team..., Program Management, Executive Management, Change Management, Strategy, Call Centers, Analysis, Forecasting, Business Strategy, Team Leadership, Management, Vendor Management, Business Process, Training, Business Analysis, Management Consulting, Risk Management, Financial Services, Coaching, Team Building, CRM, Governance, Employee Engagement, Strategic Planning
Education
The University of Western Ontario - King's University College 1988 — 1992
Honors BA, Political Science
Ivey Business School at Western University
D'Arcy Johnston D'Arcy Johnston's Minacs Experience May 2006 - August 2006
Job Manager of Global Support and Sales
Industry Telecommunications
Experience
BlackBerry June 2015 - Present
BlackBerry February 2015 - May 2015
BlackBerry September 2008 - January 2015
BlackBerry August 2006 - September 2008
Minacs May 2006 - August 2006
Minacs January 2005 - May 2006
Aditya Birla Minacs March 2003 - December 2004
Citi November 2000 - August 2002
Skills
Call Center, Operations Management, Employee Engagement, Customer Service, Human Resources, Quality Assurance..., Quality Management, Change Management, Leadership, Management, Sales, Strategic Planning, IT Management, New Site Development, Project Management, Employee Management, Technical Leadership, training delivery and..., Team Leadership, Cross Functional Team..., Team Building, Coaching, Customer Experience..., Customer Experience, Technical Support, Technical Recruiting, International..., Virtual Teams, Social Media, Corporate Social Media, KT, Cross-functional Team..., Training Delivery, Kepner-Tregoe, Carrier Relationship..., Vendor Management, Blackberry, Telecommunications, Recruiting, Call Centers, Performance Management, Budgets, Technical Staff..., Customer Service M, Analysis, Service Delivery, Project Planning, Personnel Management, Hiring, Mentoring
Education
Fanshawe College 2001 — 2002
Human Resources Management Certifficate, Human Resources
University of Ottawa / Université d'Ottawa 1995 — 1999
Bachelor of Social Science, Political Science
BlackBerry June 2015 - Present
BlackBerry February 2015 - May 2015
BlackBerry September 2008 - January 2015
BlackBerry August 2006 - September 2008
Minacs May 2006 - August 2006
Minacs January 2005 - May 2006
Aditya Birla Minacs March 2003 - December 2004
Citi November 2000 - August 2002
Skills
Call Center, Operations Management, Employee Engagement, Customer Service, Human Resources, Quality Assurance..., Quality Management, Change Management, Leadership, Management, Sales, Strategic Planning, IT Management, New Site Development, Project Management, Employee Management, Technical Leadership, training delivery and..., Team Leadership, Cross Functional Team..., Team Building, Coaching, Customer Experience..., Customer Experience, Technical Support, Technical Recruiting, International..., Virtual Teams, Social Media, Corporate Social Media, KT, Cross-functional Team..., Training Delivery, Kepner-Tregoe, Carrier Relationship..., Vendor Management, Blackberry, Telecommunications, Recruiting, Call Centers, Performance Management, Budgets, Technical Staff..., Customer Service M, Analysis, Service Delivery, Project Planning, Personnel Management, Hiring, Mentoring
Education
Fanshawe College 2001 — 2002
Human Resources Management Certifficate, Human Resources
University of Ottawa / Université d'Ottawa 1995 — 1999
Bachelor of Social Science, Political Science
Kristin Wilborn Kristin Wilborn's Minacs Experience June 2006 - July 2009
Job Postdoctoral Fellow at University of Houston
Industry Higher Education
Experience
University of Houston September 2015 - Present
The University of Texas at San Antonio August 2012 - July 2015
Alamo Colleges January 2011 - May 2014
Bank of America July 2009 - August 2012
Minacs June 2006 - July 2009
Skills
Customer Service, SAS, Data Analysis, Research, Public Speaking, OnBase, SharePoint, SPSS, Microsoft Excel, Project Management, Visio, Mplus, HLM, Mental Health, E-Learning, Higher Education
Education
The University of Texas at San Antonio 2012 — 2015
Doctor of Philosophy (Ph.D.), Psychology
Texas State University 2007 — 2009
M.A., Health Psychology
Furman University 2000 — 2004
B.A., Political Science
University of Houston September 2015 - Present
The University of Texas at San Antonio August 2012 - July 2015
Alamo Colleges January 2011 - May 2014
Bank of America July 2009 - August 2012
Minacs June 2006 - July 2009
Skills
Customer Service, SAS, Data Analysis, Research, Public Speaking, OnBase, SharePoint, SPSS, Microsoft Excel, Project Management, Visio, Mplus, HLM, Mental Health, E-Learning, Higher Education
Education
The University of Texas at San Antonio 2012 — 2015
Doctor of Philosophy (Ph.D.), Psychology
Texas State University 2007 — 2009
M.A., Health Psychology
Furman University 2000 — 2004
B.A., Political Science
Kevin Hazard Kevin Hazard's Minacs Experience February 2013 - August 2013
Job Merchandiser
Industry Retail
Experience
Hazard Investments 2009 - Present
Minacs February 2013 - August 2013
Texas Workforce Commission June 2011 - December 2011
Skills
Writing, Customer Service, Research, Strategic Planning, Training, Team Building, Microsoft Office, Management, Microsoft Excel, Microsoft Word, Event Planning, Social Networking, Leadership, Social Media, PowerPoint, Team Leadership, Coaching, Marketing, Public Speaking
Education
Austin Community College 1978 — 2007
Real Estate Certificate, Real Estate
The University of Texas at Austin 1973 — 2005
Business, Real Estate; Engineering
Hazard Investments 2009 - Present
Minacs February 2013 - August 2013
Texas Workforce Commission June 2011 - December 2011
Skills
Writing, Customer Service, Research, Strategic Planning, Training, Team Building, Microsoft Office, Management, Microsoft Excel, Microsoft Word, Event Planning, Social Networking, Leadership, Social Media, PowerPoint, Team Leadership, Coaching, Marketing, Public Speaking
Education
Austin Community College 1978 — 2007
Real Estate Certificate, Real Estate
The University of Texas at Austin 1973 — 2005
Business, Real Estate; Engineering
Syed Abdul Qadir Syed Abdul Qadir's Minacs Experience November 2009 - January 2012
Job IPG Product Tester at Geek Squad
Industry Information Technology and Services
Experience
Geek Squad November 2012 - Present
Minacs November 2009 - January 2012
Skills
Call Center, Computer Hardware, Workforce Management, Desktop Support, Laptops, XP, Active Directory, Printers, Troubleshooting, Network Administration, Router Configuration, Windows 7, Windows Server 2003, VoIP, WiFi, VLAN, WiMAX, BTS, Network Topology, wlan, WLAN
Education
Acadamy of Learning, Mississauga Campus, Canada 2008 — 2009
Network Administrator Diploma, Network Administration
Ministry of Training Colleges and Universities Ontario, Canada 2009 — 2011
Apprenticeship Certificate, Information Technology Contact Centre Customer Service Agent, Completed
Foundation of International Education Tokyo, Japan 1996 — 1996
Japanese Language Proficiency Certificate Level III, Japanese Language
University of Karachi 1985 — 1988
Bachelor of Arts, Liberal Arts
Geek Squad November 2012 - Present
Minacs November 2009 - January 2012
Skills
Call Center, Computer Hardware, Workforce Management, Desktop Support, Laptops, XP, Active Directory, Printers, Troubleshooting, Network Administration, Router Configuration, Windows 7, Windows Server 2003, VoIP, WiFi, VLAN, WiMAX, BTS, Network Topology, wlan, WLAN
Education
Acadamy of Learning, Mississauga Campus, Canada 2008 — 2009
Network Administrator Diploma, Network Administration
Ministry of Training Colleges and Universities Ontario, Canada 2009 — 2011
Apprenticeship Certificate, Information Technology Contact Centre Customer Service Agent, Completed
Foundation of International Education Tokyo, Japan 1996 — 1996
Japanese Language Proficiency Certificate Level III, Japanese Language
University of Karachi 1985 — 1988
Bachelor of Arts, Liberal Arts
Sumesh Vijayan Sudharsana Sumesh Vijayan Sudharsana's Minacs Experience October 2004 - August 2006
Job Team Lead SAP ABAP Development at Accenture
Industry Information Technology and Services
Experience
Accenture October 2008 - Present
Collabera August 2006 - September 2008
Minacs October 2004 - August 2006
Skills
ABAP, Smartforms, ALV, BAPI, SAPScript, SAP Netweaver, IDOC, BDC, Adobe LiveCycle Designer, RFC, WebDynpro, SAP Implementation, SAP ERP, SD, IDoc, Requirements Analysis, SAP MM, SAP Portal, SAP SD
Education
Cochin University of Science and Technology 2000 — 2004
B.Tech, Information Technology
Accenture October 2008 - Present
Collabera August 2006 - September 2008
Minacs October 2004 - August 2006
Skills
ABAP, Smartforms, ALV, BAPI, SAPScript, SAP Netweaver, IDOC, BDC, Adobe LiveCycle Designer, RFC, WebDynpro, SAP Implementation, SAP ERP, SD, IDoc, Requirements Analysis, SAP MM, SAP Portal, SAP SD
Education
Cochin University of Science and Technology 2000 — 2004
B.Tech, Information Technology
Moussa Diomande Moussa Diomande's Minacs Experience January 2003 - November 2007
Job Information Technology Professional
Industry Information Technology and Services
Experience
American Recruiting Resources, LLC April 2010 - Present
Integrated Broadband Services October 2009 - November 2010
Minacs January 2003 - November 2007
Magna International January 2000 - January 2003
Skills
Customer Service, Technical Support, Training, Hardware, Software, Management, Troubleshooting, Program Management, Call Centers, VoIP, Windows 7, Software Installation, Windows XP
Education
Kennesaw State University - Michael J. Coles College of Business 2011 — 2014
Bachelor of Business Administration (BBA), Information Security and Assurance, 3
Lincoln College of Technology 2008 — 2010
AS, Network Communications & Information Systems
State University of New York - System 1996 — 1996
GED, General Education
LPCY ABIDJAN-Cote D'Ivoire 1986 — 1989
Brevet De Technicien, Commerce
American Recruiting Resources, LLC April 2010 - Present
Integrated Broadband Services October 2009 - November 2010
Minacs January 2003 - November 2007
Magna International January 2000 - January 2003
Skills
Customer Service, Technical Support, Training, Hardware, Software, Management, Troubleshooting, Program Management, Call Centers, VoIP, Windows 7, Software Installation, Windows XP
Education
Kennesaw State University - Michael J. Coles College of Business 2011 — 2014
Bachelor of Business Administration (BBA), Information Security and Assurance, 3
Lincoln College of Technology 2008 — 2010
AS, Network Communications & Information Systems
State University of New York - System 1996 — 1996
GED, General Education
LPCY ABIDJAN-Cote D'Ivoire 1986 — 1989
Brevet De Technicien, Commerce
Andrew Schmittdiel's Minacs Experience July 2003 - June 2004
Job Sales Associate at Kidd Leavy Real Estate Company
Industry Real Estate
Experience
Kidd Leavy Real Estate Company August 2013 - Present
Bay Winds Federal Credit Union June 2012 - Present
Aflac February 2009 - June 2012
Bay WInds Federal Credit Union 2012 - 2012
BDS Marketing March 2005 - November 2006
Minacs July 2003 - June 2004
General Motors 2003 - 2004
R L Polk March 1995 - June 2003
Skills
CRM, Strategy, Leadership, Direct Marketing, New Business Development, Sales, Budgets, Negotiation, Marketing, Strategic Planning, Business Development, Program Management, Automotive, Advertising, Insurance, Cross-functional Team..., Account Management
Education
Central Michigan University
BS, Advertising & Psychology of Consumer Behavior
Kidd Leavy Real Estate Company August 2013 - Present
Bay Winds Federal Credit Union June 2012 - Present
Aflac February 2009 - June 2012
Bay WInds Federal Credit Union 2012 - 2012
BDS Marketing March 2005 - November 2006
Minacs July 2003 - June 2004
General Motors 2003 - 2004
R L Polk March 1995 - June 2003
Skills
CRM, Strategy, Leadership, Direct Marketing, New Business Development, Sales, Budgets, Negotiation, Marketing, Strategic Planning, Business Development, Program Management, Automotive, Advertising, Insurance, Cross-functional Team..., Account Management
Education
Central Michigan University
BS, Advertising & Psychology of Consumer Behavior
Tim Geauvreau Tim Geauvreau's Minacs Experience October 2000 - October 2002
Job Senior Manager Operations MedicAlert Foundation
Industry Outsourcing/Offshoring
Experience
MedicAlert Foundation Canada May 2014 - Present
Optima Communications International Inc. October 2011 - April 2014
Optima Communications International Inc. October 2009 - October 2011
Northern Provincial Grocers October 2008 - November 2009
Allied International Credit October 2005 - July 2007
BLJC November 2004 - October 2005
Rogers Communications August 2003 - November 2004
Minacs October 2000 - October 2002
Bank of Montreal 1999 - 2000
Bank of Montreal 1998 - 1999
Skills
Process Improvement, Call Center, Project Management, Team Management, Performance Management, Management, Service Delivery, Customer Experience, System Administration, Contact Centers, Vendor Management, Outsourcing, Workforce Management, Integration, Business Analysis, Change Management, CRM, BPO, Team Leadership, Marketing, Customer Service, Customer Retention, Account Management, Customer Satisfaction, Coaching, Team Building, Business Process..., Strategic Planning, Business Process, Analysis, Program Management, Project Portfolio..., Call Centers, Negotiation, Training, SDLC, Human Resources, Sales, Leadership, Banking
Education
George Brown College 1990 — 1992
Dilpoma, Computer Programming
MedicAlert Foundation Canada May 2014 - Present
Optima Communications International Inc. October 2011 - April 2014
Optima Communications International Inc. October 2009 - October 2011
Northern Provincial Grocers October 2008 - November 2009
Allied International Credit October 2005 - July 2007
BLJC November 2004 - October 2005
Rogers Communications August 2003 - November 2004
Minacs October 2000 - October 2002
Bank of Montreal 1999 - 2000
Bank of Montreal 1998 - 1999
Skills
Process Improvement, Call Center, Project Management, Team Management, Performance Management, Management, Service Delivery, Customer Experience, System Administration, Contact Centers, Vendor Management, Outsourcing, Workforce Management, Integration, Business Analysis, Change Management, CRM, BPO, Team Leadership, Marketing, Customer Service, Customer Retention, Account Management, Customer Satisfaction, Coaching, Team Building, Business Process..., Strategic Planning, Business Process, Analysis, Program Management, Project Portfolio..., Call Centers, Negotiation, Training, SDLC, Human Resources, Sales, Leadership, Banking
Education
George Brown College 1990 — 1992
Dilpoma, Computer Programming
Angela Cain Angela Cain's Minacs Experience February 2002 - August 2005
Job Account Manager at FirstVision Audio Visual Design and Install
Industry Design
Experience
FirstVision January 2005 - Present
FirstVision January 2005 - Present
Minacs February 2002 - August 2005
Education
Durham College
FirstVision January 2005 - Present
FirstVision January 2005 - Present
Minacs February 2002 - August 2005
Education
Durham College
Binesh Kumar's Minacs Experience May 2007 - January 2009
Job Technical Architect Windchill PLM at BarryWehmiller International (BWI)
Industry Information Technology and Services
Experience
Barry-Wehmiller International (B-WI) October 2014 - Present
Barry-Wehmiller International November 2012 - October 2014
PTC January 2011 - November 2012
PTC December 2010 - January 2012
Mphasis January 2009 - December 2010
Minacs May 2007 - January 2009
Skills
Product Lifecycle..., Windchill, Unix, Oracle, SQL, PDM, Software Project..., Pre-sales, JSP, Requirements Analysis, Software Development, Agile Methodologies, Tomcat, Java Enterprise Edition, HTML, Microsoft SQL Server, Enterprise Software, AJAX, XML, Java, PL/SQL, Solaris, Integration, Web Services, Servlets, Struts, Solution Architecture, Core Java, SOA, Unix Shell Scripting, Testing, Data Migration, Databases, Business Process, Requirements Gathering, ERP, SDLC, Product Development, Consulting, Apache, Management, Technical Support, Disaster Recovery, Performance Tuning, Troubleshooting, IIS, Virtualization, Business Analysis, System Deployment, DNS
Education
Anna University 2008 — 2008
Advanced Diploma in PLC Controls and Design, Programmable Logical Controllers in Pneumatic Systems, A
Cochin University of Science and Technology 2004 — 2008
Bachelor of Engineering (B.E.), Electronics and Communication
NSS HSS Adoor 2002 — 2004
Higher Secondary, Biology, General
Barry-Wehmiller International (B-WI) October 2014 - Present
Barry-Wehmiller International November 2012 - October 2014
PTC January 2011 - November 2012
PTC December 2010 - January 2012
Mphasis January 2009 - December 2010
Minacs May 2007 - January 2009
Skills
Product Lifecycle..., Windchill, Unix, Oracle, SQL, PDM, Software Project..., Pre-sales, JSP, Requirements Analysis, Software Development, Agile Methodologies, Tomcat, Java Enterprise Edition, HTML, Microsoft SQL Server, Enterprise Software, AJAX, XML, Java, PL/SQL, Solaris, Integration, Web Services, Servlets, Struts, Solution Architecture, Core Java, SOA, Unix Shell Scripting, Testing, Data Migration, Databases, Business Process, Requirements Gathering, ERP, SDLC, Product Development, Consulting, Apache, Management, Technical Support, Disaster Recovery, Performance Tuning, Troubleshooting, IIS, Virtualization, Business Analysis, System Deployment, DNS
Education
Anna University 2008 — 2008
Advanced Diploma in PLC Controls and Design, Programmable Logical Controllers in Pneumatic Systems, A
Cochin University of Science and Technology 2004 — 2008
Bachelor of Engineering (B.E.), Electronics and Communication
NSS HSS Adoor 2002 — 2004
Higher Secondary, Biology, General
Chana Daili's Minacs Experience June 2011 - January 2012
Job Cashier at AMC Theatres
Industry Public Relations and Communications
Experience
AMC Theatres January 2013 - Present
Qualified Staffing June 2012 - January 2013
Minacs June 2011 - January 2012
Michigan Humane Society March 2007 - June 2011
DNC Sportservice / Comerica March 2005 - November 2006
Palmer House Hilton Barber Shop April 2003 - November 2004
Detroit Computing Center / Internal Revenue Service March 2000 - February 2003
Skills
Aromatherapy
Education
Naturopathic Institute of Therapies & Education 2010 — 2011
Naturopathy
Columbia College Chicago 2003 — 2004
Advertising Art
Samuel C. Mumford High School 1992 — 1994
Diploma, Communications Art
AMC Theatres January 2013 - Present
Qualified Staffing June 2012 - January 2013
Minacs June 2011 - January 2012
Michigan Humane Society March 2007 - June 2011
DNC Sportservice / Comerica March 2005 - November 2006
Palmer House Hilton Barber Shop April 2003 - November 2004
Detroit Computing Center / Internal Revenue Service March 2000 - February 2003
Skills
Aromatherapy
Education
Naturopathic Institute of Therapies & Education 2010 — 2011
Naturopathy
Columbia College Chicago 2003 — 2004
Advertising Art
Samuel C. Mumford High School 1992 — 1994
Diploma, Communications Art
Patti Smutzki's Minacs Experience January 2011 - Present
Job Technology Manager, Client Applications at Minacs
Industry Information Technology and Services
Experience
Minacs January 2011 - Present
Budco June 2010 - January 2011
MRM Worldwide December 2009 - February 2010
BBDO Detroit 2000 - 2009
BBDO 1998 - 2000
McKesson Health Solutions October 1983 - September 1988
Skills
Analytics, CRM, Vendor Management, SDLC, Web Design, E-commerce, Business Analysis, Requirements Analysis, Software Development, SQL, Leadership, Software Documentation, Visio, Management, Project Management, Process Improvement, Cross-functional Team..., Microsoft SQL Server, Program Management, Web Services, Integration, Software Project..., IT Management, Databases, Analysis, Testing, Quality Assurance, Business Process..., Outsourcing
Education
University of Phoenix 2002 — 2006
Select course study, Business/Commerce, General
Henry Ford Community College 1993 — 1995
Associates, Computer Science
Pontiac Business Institute 1982 — 1983
Certificate of Data Processing, Information Technology
Schoolcraft College 1981 — 1982
Select course study, Business/Commerce, General
St Mary's of Redford
Minacs January 2011 - Present
Budco June 2010 - January 2011
MRM Worldwide December 2009 - February 2010
BBDO Detroit 2000 - 2009
BBDO 1998 - 2000
McKesson Health Solutions October 1983 - September 1988
Skills
Analytics, CRM, Vendor Management, SDLC, Web Design, E-commerce, Business Analysis, Requirements Analysis, Software Development, SQL, Leadership, Software Documentation, Visio, Management, Project Management, Process Improvement, Cross-functional Team..., Microsoft SQL Server, Program Management, Web Services, Integration, Software Project..., IT Management, Databases, Analysis, Testing, Quality Assurance, Business Process..., Outsourcing
Education
University of Phoenix 2002 — 2006
Select course study, Business/Commerce, General
Henry Ford Community College 1993 — 1995
Associates, Computer Science
Pontiac Business Institute 1982 — 1983
Certificate of Data Processing, Information Technology
Schoolcraft College 1981 — 1982
Select course study, Business/Commerce, General
St Mary's of Redford
Dave Gault's Minacs Experience July 2008 - July 2009
Job Senior Manager, Marketing, Pricing, Field and Training at MOBIS Parts America
Industry Automotive
Experience
MOBIS Parts America April 2014 - Present
MOBIS Parts America September 2013 - March 2014
Mitsubishi Motors North America August 2009 - August 2013
Minacs July 2008 - July 2009
Minacs December 2007 - June 2008
Who's Calling April 2006 - April 2007
Who's Calling July 2005 - March 2006
Hyundai Motor Finance Company May 2004 - June 2005
Hyundai Motor Finance Company June 2002 - April 2004
J. D. Power & Associates June 2001 - May 2002
Skills
Competitive Analysis, Customer Service, Product Development, Automotive, New Business Development, Sales Management, Account Management, Cross-functional Team..., Strategic Planning, Marketing, Negotiation, Management, Sales, Forecasting, Strategy, Customer Satisfaction, Program Management, Training, Retail, Leadership, Business Strategy, Team Building, Operations Management, Process Improvement, Sales Process, Business Planning, Coaching, Marketing Strategy, E-commerce, Profit, Automobile, Parts, Customer Retention, CRM, Product Management, Contract Negotiation, Advertising, Purchasing, Integrated Marketing, Sales Operations, Pricing, Team Leadership, Business Development, Warranty, Dealers, Vehicles, Market Planning, Finance, B2B, Market Analysis
Education
California State University-Dominguez Hills 1992 — 1994
MBA, Business Administration
University of Southern California - Marshall School of Business 1983 — 1987
Bachelor of Science, Finance / Marketing
MOBIS Parts America April 2014 - Present
MOBIS Parts America September 2013 - March 2014
Mitsubishi Motors North America August 2009 - August 2013
Minacs July 2008 - July 2009
Minacs December 2007 - June 2008
Who's Calling April 2006 - April 2007
Who's Calling July 2005 - March 2006
Hyundai Motor Finance Company May 2004 - June 2005
Hyundai Motor Finance Company June 2002 - April 2004
J. D. Power & Associates June 2001 - May 2002
Skills
Competitive Analysis, Customer Service, Product Development, Automotive, New Business Development, Sales Management, Account Management, Cross-functional Team..., Strategic Planning, Marketing, Negotiation, Management, Sales, Forecasting, Strategy, Customer Satisfaction, Program Management, Training, Retail, Leadership, Business Strategy, Team Building, Operations Management, Process Improvement, Sales Process, Business Planning, Coaching, Marketing Strategy, E-commerce, Profit, Automobile, Parts, Customer Retention, CRM, Product Management, Contract Negotiation, Advertising, Purchasing, Integrated Marketing, Sales Operations, Pricing, Team Leadership, Business Development, Warranty, Dealers, Vehicles, Market Planning, Finance, B2B, Market Analysis
Education
California State University-Dominguez Hills 1992 — 1994
MBA, Business Administration
University of Southern California - Marshall School of Business 1983 — 1987
Bachelor of Science, Finance / Marketing
Abhilash Viswanathan's Minacs Experience January 2007 - October 2007
Job Building new business relationships by crafting solutions for Alternative Investment managers
Industry Financial Services
Experience
SS&C Technologies March 2015 - Present
Mitsubishi UFJ Fund Services May 2012 - March 2015
Mitsubishi UFJ Fund Services November 2007 - April 2012
Minacs January 2007 - October 2007
Infosys BPO Limited June 2003 - December 2006
FirstRing India Pvt. Ltd April 2000 - June 2001
Skills
Hedge Funds, Equities, Management, Project Management, Derivatives, Financial Services, Team Management, Financial Analysis, Alternative Investments, Capital Markets, Business Development, Portfolio Management, Business Analysis, Risk Management, Financial Modeling, Outsourcing, Operations Management, BPO, Business Process..., Six Sigma, Fixed Income, CRM, Management Consulting, Investment Banking, Bloomberg, Business Process, Private Equity, Business Process Design, Sales Management, New Business Development, Investments, Asset Management, Mutual Funds, Valuation, Finance
Education
School of Communication and Management Studies 2001 — 2003
PGDM, Finance and Marketing
Bangalore University 1996 — 1999
Bachelor of Business Administration (B.B.A.), Marketing
Air Force School Hebbal 1983 — 1993
SS&C Technologies March 2015 - Present
Mitsubishi UFJ Fund Services May 2012 - March 2015
Mitsubishi UFJ Fund Services November 2007 - April 2012
Minacs January 2007 - October 2007
Infosys BPO Limited June 2003 - December 2006
FirstRing India Pvt. Ltd April 2000 - June 2001
Skills
Hedge Funds, Equities, Management, Project Management, Derivatives, Financial Services, Team Management, Financial Analysis, Alternative Investments, Capital Markets, Business Development, Portfolio Management, Business Analysis, Risk Management, Financial Modeling, Outsourcing, Operations Management, BPO, Business Process..., Six Sigma, Fixed Income, CRM, Management Consulting, Investment Banking, Bloomberg, Business Process, Private Equity, Business Process Design, Sales Management, New Business Development, Investments, Asset Management, Mutual Funds, Valuation, Finance
Education
School of Communication and Management Studies 2001 — 2003
PGDM, Finance and Marketing
Bangalore University 1996 — 1999
Bachelor of Business Administration (B.B.A.), Marketing
Air Force School Hebbal 1983 — 1993
Maribeli Monroe's Minacs Experience August 2004 - June 2006
Job Lead, Consumer Segments at HarleyDavidson Motor Company
Industry Marketing and Advertising
Experience
Harley-Davidson Motor Company February 2014 - Present
Harley-Davidson Motor Company March 2007 - February 2014
Minacs August 2004 - June 2006
Northwestern Mutual June 1999 - August 2004
Skills
Marketing Strategy, Marketing, Cross-functional Team..., Marketing Communications, Product Development, Strategic Planning, Brand Management, Strategy, Digital Marketing, Competitive Analysis, Integrated Marketing, Market Planning, Product Marketing, Market Research, Marketing Management
Education
Cardinal Stritch University 2005 — 2007
Masters of Business Administration, Marketing
Marquette University 2000 — 2004
Bachelor of Science, Marketing
Harley-Davidson Motor Company February 2014 - Present
Harley-Davidson Motor Company March 2007 - February 2014
Minacs August 2004 - June 2006
Northwestern Mutual June 1999 - August 2004
Skills
Marketing Strategy, Marketing, Cross-functional Team..., Marketing Communications, Product Development, Strategic Planning, Brand Management, Strategy, Digital Marketing, Competitive Analysis, Integrated Marketing, Market Planning, Product Marketing, Market Research, Marketing Management
Education
Cardinal Stritch University 2005 — 2007
Masters of Business Administration, Marketing
Marquette University 2000 — 2004
Bachelor of Science, Marketing
Matt Shelton's Minacs Experience 1998 - December 2006
Job Data Warehouse DBA at Truven Health Analytics
Industry Hospital & Health Care
Experience
Truven Health Analytics August 2013 - Present
Budco September 2010 - July 2013
ACG - AAA Michigan September 2008 - September 2010
Accenture November 2007 - September 2008
Sircon December 2006 - November 2007
Minacs 1998 - December 2006
Minacs Worldwide 1999 - 2006
Relation Technologies 1995 - 1998
Skills
Oracle RAC, SQL Tuning, Oracle, Performance Tuning, PL/SQL, Database Design, Data Warehousing, Disaster Recovery, Unix Shell Scripting, RMAN, Solaris, Unix, SQL, Data Modeling, Oracle Enterprise..., Database Administration, Linux, Databases, Red Hat Linux, Business Intelligence, RDBMS, SQL*Plus, High Availability, Microsoft SQL Server, Cluster, Replication, Data Guard, OLTP, Shell Scripting, SQL Loader, Clusterware, Exadata
Education
Eastern Michigan University 1989 — 1995
Bachelor of Science (BS)
Truven Health Analytics August 2013 - Present
Budco September 2010 - July 2013
ACG - AAA Michigan September 2008 - September 2010
Accenture November 2007 - September 2008
Sircon December 2006 - November 2007
Minacs 1998 - December 2006
Minacs Worldwide 1999 - 2006
Relation Technologies 1995 - 1998
Skills
Oracle RAC, SQL Tuning, Oracle, Performance Tuning, PL/SQL, Database Design, Data Warehousing, Disaster Recovery, Unix Shell Scripting, RMAN, Solaris, Unix, SQL, Data Modeling, Oracle Enterprise..., Database Administration, Linux, Databases, Red Hat Linux, Business Intelligence, RDBMS, SQL*Plus, High Availability, Microsoft SQL Server, Cluster, Replication, Data Guard, OLTP, Shell Scripting, SQL Loader, Clusterware, Exadata
Education
Eastern Michigan University 1989 — 1995
Bachelor of Science (BS)
Elizabeth Struck's Minacs Experience July 2002 - July 2011
Job Lead RIM Analyst at General Motors
Industry Logistics and Supply Chain
Experience
General Motors October 2011 - Present
Minacs July 2002 - July 2011
Aditya Birla Minacs July 2002 - July 2010
Education
Central Michigan University
General Motors October 2011 - Present
Minacs July 2002 - July 2011
Aditya Birla Minacs July 2002 - July 2010
Education
Central Michigan University
Thomas LeClair's Minacs Experience February 2002 - June 2003
Job Customer Service Manager at Bentley Motors, Inc
Industry Automotive
Experience
Bentley Motors, Inc May 2014 - Present
Bentley Motors Inc. October 2011 - May 2014
Bentley Motors Ltd April 2009 - October 2011
VWGoA 2001 - 2011
Bentley Motors Ltd. December 2008 - April 2009
Bentley Motors inc. August 2005 - December 2008
Volkswagen Credit July 2003 - August 2005
Minacs February 2002 - June 2003
RM Motorsports July 2000 - October 2001
Fast Forward October 1997 - June 1999
Skills
Automotive, Automobile, Engineering, Negotiation, Cross-functional Team..., Continuous Improvement, Team Leadership, Process Improvement, Vehicles, Automotive Aftermarket, Strategic Planning, Customer Satisfaction, Supply Chain Management, Sales, Retail, Manufacturing, Lean Manufacturing, Powertrain, Automotive Electronics, Troubleshooting, Management, Leadership, Automotive Engineering, APQP, Business Development, Parts, Six Sigma, Team Management, Analysis, Warranty, Team Building, FMEA, Product Development, Dealers, Quality Management, Microsoft Excel, Business Strategy, Marketing, Budgets, Customer Service, Operations Management, Electronics, Sales Management, Performance Management, PPAP, Inventory Management, Motorsports, New Business Development, Chassis, DFMEA
Education
Baker College Business and Corporate Services 2005 — 2006
High School 1986 — 1990
Grad, Gen.
Bentley Motors, Inc May 2014 - Present
Bentley Motors Inc. October 2011 - May 2014
Bentley Motors Ltd April 2009 - October 2011
VWGoA 2001 - 2011
Bentley Motors Ltd. December 2008 - April 2009
Bentley Motors inc. August 2005 - December 2008
Volkswagen Credit July 2003 - August 2005
Minacs February 2002 - June 2003
RM Motorsports July 2000 - October 2001
Fast Forward October 1997 - June 1999
Skills
Automotive, Automobile, Engineering, Negotiation, Cross-functional Team..., Continuous Improvement, Team Leadership, Process Improvement, Vehicles, Automotive Aftermarket, Strategic Planning, Customer Satisfaction, Supply Chain Management, Sales, Retail, Manufacturing, Lean Manufacturing, Powertrain, Automotive Electronics, Troubleshooting, Management, Leadership, Automotive Engineering, APQP, Business Development, Parts, Six Sigma, Team Management, Analysis, Warranty, Team Building, FMEA, Product Development, Dealers, Quality Management, Microsoft Excel, Business Strategy, Marketing, Budgets, Customer Service, Operations Management, Electronics, Sales Management, Performance Management, PPAP, Inventory Management, Motorsports, New Business Development, Chassis, DFMEA
Education
Baker College Business and Corporate Services 2005 — 2006
High School 1986 — 1990
Grad, Gen.
Keith Alphonso's Minacs Experience February 2011 - May 2013
Job Business Development Executive at IBM
Industry Information Technology and Services
Experience
IBM January 2015 - Present
smartShift Technologies May 2013 - January 2015
Minacs February 2011 - May 2013
Outsource Partners International January 2010 - February 2011
Outsource Partners International June 2001 - January 2010
Schoolnet India Ltd. - initiative of ILFS June 2000 - May 2001
The Indian Hotels Company Ltd - A Tata Enterprise February 1996 - May 2000
Education
Institute of Company Secretaries of India
Chartered Secretary
University of Mumbai
Bachelor of Commerce, Financial Accounting and Auditing
University of Mumbai
Bachelor of Laws (LL.B.)
IBM January 2015 - Present
smartShift Technologies May 2013 - January 2015
Minacs February 2011 - May 2013
Outsource Partners International January 2010 - February 2011
Outsource Partners International June 2001 - January 2010
Schoolnet India Ltd. - initiative of ILFS June 2000 - May 2001
The Indian Hotels Company Ltd - A Tata Enterprise February 1996 - May 2000
Education
Institute of Company Secretaries of India
Chartered Secretary
University of Mumbai
Bachelor of Commerce, Financial Accounting and Auditing
University of Mumbai
Bachelor of Laws (LL.B.)
Mike Kosla's Minacs Experience February 1998 - January 2006
Job Customer Service Manager at Comcast
Industry Telecommunications
Experience
Comcast April 2007 - Present
Results Duffield/Stuart May 2006 - January 2007
Minacs February 1998 - January 2006
Budco 1993 - 1997
Skills
Leadership, Contact Centers, Technical Support, Call Center, Process Improvement, Customer Satisfaction, Avaya, Management, Program Management, Telecommunications, Customer Retention, Strategic Planning, Call Centers, Workforce Management, Customer Experience, Vendor Management, CRM, Customer Service, Training
Education
Brigham Young University 1985 — 1986
N/A, Business Management
Comcast April 2007 - Present
Results Duffield/Stuart May 2006 - January 2007
Minacs February 1998 - January 2006
Budco 1993 - 1997
Skills
Leadership, Contact Centers, Technical Support, Call Center, Process Improvement, Customer Satisfaction, Avaya, Management, Program Management, Telecommunications, Customer Retention, Strategic Planning, Call Centers, Workforce Management, Customer Experience, Vendor Management, CRM, Customer Service, Training
Education
Brigham Young University 1985 — 1986
N/A, Business Management
Greg Doreza's Minacs Experience September 2005 - July 2014
Job Systems Engineer at Altair
Industry Information Technology and Services
Experience
Altair July 2014 - Present
Minacs September 2005 - July 2014
Care Plus, Inc. January 2004 - December 2006
Aurora & Associates, Inc. August 2001 - December 2003
Computer Information Solutions, Inc. November 2000 - August 2001
Prime Care Services, Inc. July 1991 - November 2000
United States Air Force September 1985 - September 1991
Skills
Service Delivery, Technical Support, Active Directory, Sla, IT Service Management, Windows 7, Call Centers, Troubleshooting, Software Documentation, System Administration, Vendor Management, Servers, XP, Call Center, Windows Server, Incident Management, ITIL, VPN, Citrix, Operating Systems, Windows XP, VMware, Data Center, Disaster Recovery, Customer Satisfaction, IT Operations, DNS, Network Administration, CRM, Requirements Analysis, DHCP, IT Management, SharePoint, Visio, Microsoft Exchange, BPO, Workforce Management, Antivirus, Malware Analysis, Microsoft Office, Laptops, Remote Desktop, Desktop Computers, Norton Ghost, Ghost Imaging, iPad, LANDesk, IBM Tivoli, Mas 90, Cisco VPN
Education
New Horizons Computer Learning Center, Troy, MI 2005 — 2005
Certifications
Oakland University 1995 — 2004
Bachelor's degree, Management Information Systems, General
USAF School of Health Care Sciences, TX 1985 — 1985
Medical Administration
Community College of the Air Force
Altair July 2014 - Present
Minacs September 2005 - July 2014
Care Plus, Inc. January 2004 - December 2006
Aurora & Associates, Inc. August 2001 - December 2003
Computer Information Solutions, Inc. November 2000 - August 2001
Prime Care Services, Inc. July 1991 - November 2000
United States Air Force September 1985 - September 1991
Skills
Service Delivery, Technical Support, Active Directory, Sla, IT Service Management, Windows 7, Call Centers, Troubleshooting, Software Documentation, System Administration, Vendor Management, Servers, XP, Call Center, Windows Server, Incident Management, ITIL, VPN, Citrix, Operating Systems, Windows XP, VMware, Data Center, Disaster Recovery, Customer Satisfaction, IT Operations, DNS, Network Administration, CRM, Requirements Analysis, DHCP, IT Management, SharePoint, Visio, Microsoft Exchange, BPO, Workforce Management, Antivirus, Malware Analysis, Microsoft Office, Laptops, Remote Desktop, Desktop Computers, Norton Ghost, Ghost Imaging, iPad, LANDesk, IBM Tivoli, Mas 90, Cisco VPN
Education
New Horizons Computer Learning Center, Troy, MI 2005 — 2005
Certifications
Oakland University 1995 — 2004
Bachelor's degree, Management Information Systems, General
USAF School of Health Care Sciences, TX 1985 — 1985
Medical Administration
Community College of the Air Force
Cristina Dargis's Minacs Experience August 2002 - December 2008
Job Actively Seeking Employement
Industry Education Management
Experience
Guardian Alarm October 2013 - October 2014
Donor Dialogue June 2009 - October 2013
Minacs August 2002 - December 2008
Skills
Contact Centers, Call Center, Training, Team Building, Management, Call Centers, Customer Service, Budgets, Customer Experience, Sales, Leadership, Troubleshooting, Operations Management, CRM, Time Management, Team Leadership, Process Improvement, Program Management, Project Management, Coaching, Vendor Management, Account Management, Business Development, Business Analysis
Education
Eastern Michigan University 2013 — 2015
Master's degree, Educational/Instructional Technology
Eastern Michigan University 1987 — 1998
Bachelor of Science, Communication Technology
Guardian Alarm October 2013 - October 2014
Donor Dialogue June 2009 - October 2013
Minacs August 2002 - December 2008
Skills
Contact Centers, Call Center, Training, Team Building, Management, Call Centers, Customer Service, Budgets, Customer Experience, Sales, Leadership, Troubleshooting, Operations Management, CRM, Time Management, Team Leadership, Process Improvement, Program Management, Project Management, Coaching, Vendor Management, Account Management, Business Development, Business Analysis
Education
Eastern Michigan University 2013 — 2015
Master's degree, Educational/Instructional Technology
Eastern Michigan University 1987 — 1998
Bachelor of Science, Communication Technology
Margaret DeGhetto's Minacs Experience 2000 - 2007
Job Quality Assurance Analyst at CampbellEwald
Industry Marketing and Advertising
Experience
Campbell-Ewald 2007 - Present
Minacs 2000 - 2007
Minacs 1994 - 2000
Skills
Agile Methodologies, Call Center, Call Centers, Oracle, Project Management, Quality Assurance, SDLC, SQL, Vendor Management
Education
University of Michigan-Dearborn 1992 — 1994
BBA, Management
Henry Ford Community College 1989 — 1991
Campbell-Ewald 2007 - Present
Minacs 2000 - 2007
Minacs 1994 - 2000
Skills
Agile Methodologies, Call Center, Call Centers, Oracle, Project Management, Quality Assurance, SDLC, SQL, Vendor Management
Education
University of Michigan-Dearborn 1992 — 1994
BBA, Management
Henry Ford Community College 1989 — 1991
Cheryl Hawley's Minacs Experience June 2003 - September 2003
Job Sr. Manager Product Operations
Industry Insurance
Experience
Asurion Insurance Services Inc October 2014 - Present
Asurion November 2010 - Present
Asurion November 2009 - November 2010
Asurion December 2008 - November 2009
Asurion May 2008 - December 2008
Asurion September 2003 - May 2008
Minacs June 2003 - September 2003
Minacs October 2000 - June 2003
Skills
Call Center, Workforce Management, Customer Satisfaction, Customer Experience, Process Improvement, Customer Retention, Cross-functional Team..., Account Management, Telecommunications, Team Leadership, Contact Centers, Operations Management, Avaya, Performance Management, Outsourcing, Team Building, Change Management, Customer Service, Business Analysis, Analysis, BPO, Coaching, Call Center Development, Employee Relations, Product Management, Program Management, Project Management, Sales Operations, Training, Call Centers
Education
Acadia University 1992 — 1995
Bachelor of Arts (B.A.), p
Riverview High School 1987 — 1990
College Preparatory, College/University Preparatory and Advanced High School/Secondary Diploma Program
Asurion Insurance Services Inc October 2014 - Present
Asurion November 2010 - Present
Asurion November 2009 - November 2010
Asurion December 2008 - November 2009
Asurion May 2008 - December 2008
Asurion September 2003 - May 2008
Minacs June 2003 - September 2003
Minacs October 2000 - June 2003
Skills
Call Center, Workforce Management, Customer Satisfaction, Customer Experience, Process Improvement, Customer Retention, Cross-functional Team..., Account Management, Telecommunications, Team Leadership, Contact Centers, Operations Management, Avaya, Performance Management, Outsourcing, Team Building, Change Management, Customer Service, Business Analysis, Analysis, BPO, Coaching, Call Center Development, Employee Relations, Product Management, Program Management, Project Management, Sales Operations, Training, Call Centers
Education
Acadia University 1992 — 1995
Bachelor of Arts (B.A.), p
Riverview High School 1987 — 1990
College Preparatory, College/University Preparatory and Advanced High School/Secondary Diploma Program
Melissa Marney's Minacs Experience 2005 - 2005
Job Experienced Marketing and Events Specialist
Industry Marketing and Advertising
Experience
National Funeral Directors Association September 2013 - Present
Marshall & Swift/Boeckh October 2010 - September 2013
Metal-Era April 2008 - April 2010
Ken Cook Co. April 2006 - April 2008
University of Phoenix August 2003 - July 2005
Minacs 2005 - 2005
Skills
Email Marketing, Marketing Communications, Marketing Strategy, Customer Service, Strategic Planning, Account Management, Marketing, Microsoft Office, Sales, Public Relations, Direct Marketing, B2B Marketing, Trade Shows, Budgets, Microsoft Excel, Copywriting, PowerPoint, Direct Mail, Microsoft Word, Corporate Communications, Advertising, Program Management, Event Planning, Newsletters
Education
Carroll University 2010 — 2012
Master of Science, Business Administration
Carroll University 1999 — 2004
Bachelor of Science, Business Administration & Marketing
South Milwaukee High School 1994 — 1999
National Funeral Directors Association September 2013 - Present
Marshall & Swift/Boeckh October 2010 - September 2013
Metal-Era April 2008 - April 2010
Ken Cook Co. April 2006 - April 2008
University of Phoenix August 2003 - July 2005
Minacs 2005 - 2005
Skills
Email Marketing, Marketing Communications, Marketing Strategy, Customer Service, Strategic Planning, Account Management, Marketing, Microsoft Office, Sales, Public Relations, Direct Marketing, B2B Marketing, Trade Shows, Budgets, Microsoft Excel, Copywriting, PowerPoint, Direct Mail, Microsoft Word, Corporate Communications, Advertising, Program Management, Event Planning, Newsletters
Education
Carroll University 2010 — 2012
Master of Science, Business Administration
Carroll University 1999 — 2004
Bachelor of Science, Business Administration & Marketing
South Milwaukee High School 1994 — 1999
Akanksha Lal's Minacs Experience November 2004 - February 2005
Job Senior Software Quality Engineer at Apple
Industry Information Technology and Services
Experience
Infosys May 2013 - Present
Infosys June 2008 - April 2013
Tata Consultancy Services June 2005 - June 2008
Minacs November 2004 - February 2005
Skills
Unix, Unix Shell Scripting, Requirements Analysis, Shell Scripting, Functional Testing, Selenium, WebDriver, Test Automation, Salesforce.com, C, Agile Methodologies, JSP, Eclipse, JUnit, Manual Testing, Test Planning, Scrum, Perl, Software Quality..., Testing, Regression Testing, Java, Core Java, SQL, SOA, Test Cases, SDLC
Education
Govind Ballabh Pant Krishi Evam Praudyogik Vishwavidyalaya 2000 — 2004
B Tech, Computer Engineering
Infosys May 2013 - Present
Infosys June 2008 - April 2013
Tata Consultancy Services June 2005 - June 2008
Minacs November 2004 - February 2005
Skills
Unix, Unix Shell Scripting, Requirements Analysis, Shell Scripting, Functional Testing, Selenium, WebDriver, Test Automation, Salesforce.com, C, Agile Methodologies, JSP, Eclipse, JUnit, Manual Testing, Test Planning, Scrum, Perl, Software Quality..., Testing, Regression Testing, Java, Core Java, SQL, SOA, Test Cases, SDLC
Education
Govind Ballabh Pant Krishi Evam Praudyogik Vishwavidyalaya 2000 — 2004
B Tech, Computer Engineering
Laura-Gaye Moats's Minacs Experience 1999 - 2002
Job GO Communications at Metrolinx/GO Transit
Industry Outsourcing/Offshoring
Experience
Metrolinx/GO Transit November 2009 - Present
Myron Manufacturing September 2005 - April 2009
Minacs 1999 - 2002
Rogers 1995 - 1998
Bell Canada 1994 - 1995
Skills
Strategy, Leadership, Outsourcing, Management, Process Improvement, Call Centers, Sales, Human Resources, Sales Management, Budgets, Contact Centers, Telemarketing, Time Management, BPO, Customer Experience, Account Management, Customer Retention, B2B, Customer Satisfaction, Direct Sales
Education
Arizona State University
Bachelor of Arts (B.A.)
Metrolinx/GO Transit November 2009 - Present
Myron Manufacturing September 2005 - April 2009
Minacs 1999 - 2002
Rogers 1995 - 1998
Bell Canada 1994 - 1995
Skills
Strategy, Leadership, Outsourcing, Management, Process Improvement, Call Centers, Sales, Human Resources, Sales Management, Budgets, Contact Centers, Telemarketing, Time Management, BPO, Customer Experience, Account Management, Customer Retention, B2B, Customer Satisfaction, Direct Sales
Education
Arizona State University
Bachelor of Arts (B.A.)
Patti Guzzo's Minacs Experience February 2003 - February 2005
Job Manager, Business Provisioning Services at Bell Canada
Industry Telecommunications
Experience
University of Western Ontario September 2011 - November 2013
Minacs February 2003 - February 2005
pg Consulting March 2002 - February 2003
Sprint Canada Inc. July 1998 - January 2002
Skills
Performance Management, Customer Service, Strategy, Call Centers, Operations Management, Analysis, Budgets, Business Planning, Project Management, Outsourcing, Training, Succession Planning, Customer Experience, Human Resources, Change Management, Workforce Management
Education
Western University 2012 — 2013
Masters of Education, Curriculum Studies and Pedagogy
Western University 2011 — 2012
Bachelor of Education (B.Ed.), Faculty of Education
Laurentian University - Huntington University 1988 — 1992
Bachelor of Arts (HBA), Law & Sociology
University of Western Ontario September 2011 - November 2013
Minacs February 2003 - February 2005
pg Consulting March 2002 - February 2003
Sprint Canada Inc. July 1998 - January 2002
Skills
Performance Management, Customer Service, Strategy, Call Centers, Operations Management, Analysis, Budgets, Business Planning, Project Management, Outsourcing, Training, Succession Planning, Customer Experience, Human Resources, Change Management, Workforce Management
Education
Western University 2012 — 2013
Masters of Education, Curriculum Studies and Pedagogy
Western University 2011 — 2012
Bachelor of Education (B.Ed.), Faculty of Education
Laurentian University - Huntington University 1988 — 1992
Bachelor of Arts (HBA), Law & Sociology
Christopher Hepp's Minacs Experience 1996 - 2002
Job LAN Planner at Ford Motor Company
Industry Computer Networking
Experience
Ford Motor Company July 2014 - Present
The Epitec Group July 2011 - July 2014
Hewlett-Packard December 2005 - August 2011
Champion Enterprises August 2002 - March 2005
Minacs 1996 - 2002
Integrated Computer Technologies April 1989 - August 1996
Education
Eastern Michigan University 2007 — 2010
CIS
Ford Motor Company July 2014 - Present
The Epitec Group July 2011 - July 2014
Hewlett-Packard December 2005 - August 2011
Champion Enterprises August 2002 - March 2005
Minacs 1996 - 2002
Integrated Computer Technologies April 1989 - August 1996
Education
Eastern Michigan University 2007 — 2010
CIS
Clifton Clarke's Minacs Experience December 2010 - May 2014
Job Experienced Training Specialist
Industry Human Resources
Experience
US Medical Management December 2014 - Present
ACN October 2014 - Present
Clarke Enterprises, LLC September 2013 - Present
Epitech June 2014 - June 2014
Minacs December 2010 - May 2014
The Bartech Group November 2009 - December 2010
WageWorks November 2005 - June 2008
Charter One Bank2003 March 2003 - October 2005
Undergraduate Library January 2000 - January 2001
Graduate School January 1999 - January 2000
Skills
Employee Relations, Performance Management, Organizational..., Employee Benefits, Benefits Administration, Leadership Development, Training, Talent Acquisition, Customer Service, Coaching, Talent Management, Employee Engagement, Recruiting, Call Center, Team Building, Call Centers, Instructional Design, Leadership, Management, Team Leadership
Education
Wayne State University 1995 — 2001
Bachelor of Science, Business Administration
Capella University
M.Ed, Training and Development
US Medical Management December 2014 - Present
ACN October 2014 - Present
Clarke Enterprises, LLC September 2013 - Present
Epitech June 2014 - June 2014
Minacs December 2010 - May 2014
The Bartech Group November 2009 - December 2010
WageWorks November 2005 - June 2008
Charter One Bank2003 March 2003 - October 2005
Undergraduate Library January 2000 - January 2001
Graduate School January 1999 - January 2000
Skills
Employee Relations, Performance Management, Organizational..., Employee Benefits, Benefits Administration, Leadership Development, Training, Talent Acquisition, Customer Service, Coaching, Talent Management, Employee Engagement, Recruiting, Call Center, Team Building, Call Centers, Instructional Design, Leadership, Management, Team Leadership
Education
Wayne State University 1995 — 2001
Bachelor of Science, Business Administration
Capella University
M.Ed, Training and Development
Miguel Padilla, M.Eng.'s Minacs Experience January 2008 - December 2013
Job CRM Solutions Architect
Industry Information Technology and Services
Experience
Export Development Canada November 2011 - December 2014
Minacs January 2008 - December 2013
Deloitte & Touche July 2010 - October 2011
Oracle Corporation January 2008 - June 2010
Minacs April 2001 - December 2007
Capgemini Ernst & Young April 2004 - August 2004
Telus Mobility - Telus Enterprise Solutions April 1999 - March 2001
COIPSA April 1997 - April 1998
Secretaria de Hacienda y Credito Publico April 1993 - January 1997
Skills
System Architecture, Enterprise Architecture, Enterprise Software, Integration, Siebel, CRM, OBIEE, Oracle, Solution Architecture, Testing, SOA, Requirements Analysis, Web Services, Requirements Gathering, Software Project..., Business Process, EAI, Consulting, Telecommunications, SDLC, Data Warehousing, PL/SQL, ETL, IT Strategy, Pre-sales, Business Analysis, Business Intelligence, Business Process Design, Business Requirements
Education
University of Toronto 2004 — 2006
M.Eng., Telecommunications
Instituto Politécnico Nacional 1992 — 1997
B.Sc., Information Systems
Export Development Canada November 2011 - December 2014
Minacs January 2008 - December 2013
Deloitte & Touche July 2010 - October 2011
Oracle Corporation January 2008 - June 2010
Minacs April 2001 - December 2007
Capgemini Ernst & Young April 2004 - August 2004
Telus Mobility - Telus Enterprise Solutions April 1999 - March 2001
COIPSA April 1997 - April 1998
Secretaria de Hacienda y Credito Publico April 1993 - January 1997
Skills
System Architecture, Enterprise Architecture, Enterprise Software, Integration, Siebel, CRM, OBIEE, Oracle, Solution Architecture, Testing, SOA, Requirements Analysis, Web Services, Requirements Gathering, Software Project..., Business Process, EAI, Consulting, Telecommunications, SDLC, Data Warehousing, PL/SQL, ETL, IT Strategy, Pre-sales, Business Analysis, Business Intelligence, Business Process Design, Business Requirements
Education
University of Toronto 2004 — 2006
M.Eng., Telecommunications
Instituto Politécnico Nacional 1992 — 1997
B.Sc., Information Systems
Elizabeth Pfeifer's Minacs Experience September 2004 - July 2005
Job Sales Representative with Merial
Industry Hospital & Health Care
Experience
Merial, a Sanofi Company October 2014 - Present
Sanofi May 2009 - October 2014
GE Healthcare December 2007 - February 2009
Direct Supply August 2005 - November 2007
Minacs September 2004 - July 2005
Education
Marquette University 2001 — 2003
BA, Journalism
Arizona State University 1999 — 2001
Bachelor's Degree, General Studies
Merial, a Sanofi Company October 2014 - Present
Sanofi May 2009 - October 2014
GE Healthcare December 2007 - February 2009
Direct Supply August 2005 - November 2007
Minacs September 2004 - July 2005
Education
Marquette University 2001 — 2003
BA, Journalism
Arizona State University 1999 — 2001
Bachelor's Degree, General Studies
Marquis Morris's Minacs Experience 2005 - 2006
Job Parts Research Analyst at The Bartech Group
Industry Automotive
Experience
The Bartech Group Warranty Parts ProcessorAudi2007 - 2008
American Axle 2007 - 2007
Ford 2000 - 2007
Ford 2000 - 2007
Minacs 2005 - 2006
Daimler Chrysler 2000 - 2000
Process Development Corp 1997 - 2000
Henry Ford Hospital 1997 - 1997
Education
Ferris State University 1989 — 1992
Alabama State University 1987 — 1989
N/A, Communication
The Bartech Group Warranty Parts ProcessorAudi2007 - 2008
American Axle 2007 - 2007
Ford 2000 - 2007
Ford 2000 - 2007
Minacs 2005 - 2006
Daimler Chrysler 2000 - 2000
Process Development Corp 1997 - 2000
Henry Ford Hospital 1997 - 1997
Education
Ferris State University 1989 — 1992
Alabama State University 1987 — 1989
N/A, Communication
Lou Dante's Minacs Experience September 2007 - October 2009
Job Senior WFM Consultant at RBC Royal Bank
Industry Telecommunications
Experience
RBC Royal Bank April 2010 - Present
Minacs September 2007 - October 2009
Epson February 1998 - June 2007
Skills
Capacity Planning, Workforce Management, Customer Experience, Call Center, BPO, Business Analysis, Call Centers, Contact Centers, Outsourcing, Key Performance..., MIS, Sla, Strategy, Cross-functional Team..., Performance Management, Customer Satisfaction, Management, Team Leadership, Telecommunications, Forecasting, Operations Management, CRM, Business Process..., Process Improvement, Service Delivery, Team Management, Business Process, Inbound Marketing, Vendor Management, Change Management, Analysis, Metrics, Offshoring, Transition Management, Customer Retention, Operational Excellence, Leadership, Business Process Mapping, Employee Engagement, SLA
Education
George Brown College 1992 — 1994
RBC Royal Bank April 2010 - Present
Minacs September 2007 - October 2009
Epson February 1998 - June 2007
Skills
Capacity Planning, Workforce Management, Customer Experience, Call Center, BPO, Business Analysis, Call Centers, Contact Centers, Outsourcing, Key Performance..., MIS, Sla, Strategy, Cross-functional Team..., Performance Management, Customer Satisfaction, Management, Team Leadership, Telecommunications, Forecasting, Operations Management, CRM, Business Process..., Process Improvement, Service Delivery, Team Management, Business Process, Inbound Marketing, Vendor Management, Change Management, Analysis, Metrics, Offshoring, Transition Management, Customer Retention, Operational Excellence, Leadership, Business Process Mapping, Employee Engagement, SLA
Education
George Brown College 1992 — 1994
Mark Raymo's Minacs Experience January 2005 - March 2006
Job Metrology Engineer, Lab Lead
Industry Automotive
Experience
GKN Driveline September 2015 - Present
GKN Driveline March 2009 - Present
GKN Driveline (Formerly Getrag) March 2006 - April 2014
Minacs January 2005 - March 2006
Roush Industries June 2004 - December 2004
Brighton Ford-Mercury February 2003 - June 2004
Village Ford June 1997 - February 2003
Skills
Continuous Improvement, Engineering, Inspection, Lean Manufacturing, Parts, Powertrain, Quality Management, Testing, Vehicles, Automotive, ISO/TS 16949, Root Cause Analysis, Product Development, Automotive Engineering, FMEA
Education
Henry Ford Community College 1998 — 2000
2 year, Automotive
GKN Driveline September 2015 - Present
GKN Driveline March 2009 - Present
GKN Driveline (Formerly Getrag) March 2006 - April 2014
Minacs January 2005 - March 2006
Roush Industries June 2004 - December 2004
Brighton Ford-Mercury February 2003 - June 2004
Village Ford June 1997 - February 2003
Skills
Continuous Improvement, Engineering, Inspection, Lean Manufacturing, Parts, Powertrain, Quality Management, Testing, Vehicles, Automotive, ISO/TS 16949, Root Cause Analysis, Product Development, Automotive Engineering, FMEA
Education
Henry Ford Community College 1998 — 2000
2 year, Automotive
Brianne D'Souza's Minacs Experience 1999 - 2002
Job Human Resources Consultant
Industry Airlines/Aviation
Experience
O'Brien Installations Limited May 2010 - Present
Stella & Dot January 2012 - Present
Go Travel Direct & Zoom Airlines July 2002 - August 2008
Minacs 1999 - 2002
Skills
Employee Relations, Recruiting, Performance Management, Event Management, Human Resources, Leadership, Management
Education
Algonquin College of Applied Arts and Technology 2006 — 2009
Business Management and Leadership
Moncton High School 1994 — 1997
University of Ottawa
Sociology
O'Brien Installations Limited May 2010 - Present
Stella & Dot January 2012 - Present
Go Travel Direct & Zoom Airlines July 2002 - August 2008
Minacs 1999 - 2002
Skills
Employee Relations, Recruiting, Performance Management, Event Management, Human Resources, Leadership, Management
Education
Algonquin College of Applied Arts and Technology 2006 — 2009
Business Management and Leadership
Moncton High School 1994 — 1997
University of Ottawa
Sociology
Eric Wing's Minacs Experience October 2004 - December 2005
Job SAP Basis Administrator at Secure24
Industry Information Technology and Services
Experience
Secure-24 November 2009 - Present
Secure-24 September 2008 - November 2009
Aditia Birla Minacs May 2007 - September 2008
Aditya Birla Minacs December 2005 - May 2007
Minacs October 2004 - December 2005
Skills
Troubleshooting, Active Directory, Computer Hardware, System Administration, Windows, Windows Server, Team Leadership, Networking, Microsoft Office, Change Management, Leadership, Microsoft SQL Server, NW 2004s/7.0/7.1, CRM 4.0/2007, ISA, Business Intelligence, R3 4.6/7, ECC 5/6.0, Solution Manager, Enterprise Portal, SAPConsole, LiveCache, SCM 701/GRC 5.3, Unix, Linux, Oracle, MSSQL, MaxDB, HP-UX, BSI, Adobe Document Services, Red Hat Linux, SAP Netweaver, VMware ESX, Customer Oriented, Root Cause Problem..., Client Relations Skills, Collaborative Problem..., SAP, Problem Analysis, SAP Basis, SAP XI, ECC, SAP Portal, Databases, SAP Implementation, SAP ERP, SAP R/3, Enterprise Portals
Education
Eastern Michigan University 1996 — 2001
Music Education, Psychology
Secure-24 November 2009 - Present
Secure-24 September 2008 - November 2009
Aditia Birla Minacs May 2007 - September 2008
Aditya Birla Minacs December 2005 - May 2007
Minacs October 2004 - December 2005
Skills
Troubleshooting, Active Directory, Computer Hardware, System Administration, Windows, Windows Server, Team Leadership, Networking, Microsoft Office, Change Management, Leadership, Microsoft SQL Server, NW 2004s/7.0/7.1, CRM 4.0/2007, ISA, Business Intelligence, R3 4.6/7, ECC 5/6.0, Solution Manager, Enterprise Portal, SAPConsole, LiveCache, SCM 701/GRC 5.3, Unix, Linux, Oracle, MSSQL, MaxDB, HP-UX, BSI, Adobe Document Services, Red Hat Linux, SAP Netweaver, VMware ESX, Customer Oriented, Root Cause Problem..., Client Relations Skills, Collaborative Problem..., SAP, Problem Analysis, SAP Basis, SAP XI, ECC, SAP Portal, Databases, SAP Implementation, SAP ERP, SAP R/3, Enterprise Portals
Education
Eastern Michigan University 1996 — 2001
Music Education, Psychology
Julie Norback's Minacs Experience October 1997 - July 2008
Job Operations Representative III at Raymond James & Associates
Industry Human Resources
Experience
Raymond James & Associates July 2013 - Present
Raymond James March 2008 - July 2013
Minacs October 1997 - July 2008
Skills
Customer Service, Process Improvement, Business Analysis, Microsoft Office, Public Speaking, New Business Development, Social Media
Education
Adrian College 1991 — 1994
Bachelor of Arts, Communications
Raymond James & Associates July 2013 - Present
Raymond James March 2008 - July 2013
Minacs October 1997 - July 2008
Skills
Customer Service, Process Improvement, Business Analysis, Microsoft Office, Public Speaking, New Business Development, Social Media
Education
Adrian College 1991 — 1994
Bachelor of Arts, Communications
Bill Sammons's Minacs Experience August 2010 - Present
Job Automotive Professional
Industry Automotive
Dorris Cole's Minacs Experience November 2009 - August 2010
Job Field Interviewer
Industry Consumer Services
Experience
RTI International August 2012 - Present
Memphis City Schools May 2011 - Present
Shelby County Schools Education Foundation January 2011 - February 2012
Minacs November 2009 - August 2010
Skills
Customer Service, Program Management, Research, Teamwork, Grants, Microsoft Office, PowerPoint, Data Entry, Microsoft Excel, Microsoft Word, Public Speaking, Outlook, Leadership, Training, Access, Time Management, Teaching, Team Leadership, Data Analysis, Team Building, Interviewing Skills, Management, Interviews, Staff Development, Nonprofits, Fundraising, Community Outreach, Higher Education
Education
Cambridge College 2012 — 2013
Master's degree, Special Education and Teaching
William Tyndale College 1998 — 1999
B.B.A., Business
RTI International August 2012 - Present
Memphis City Schools May 2011 - Present
Shelby County Schools Education Foundation January 2011 - February 2012
Minacs November 2009 - August 2010
Skills
Customer Service, Program Management, Research, Teamwork, Grants, Microsoft Office, PowerPoint, Data Entry, Microsoft Excel, Microsoft Word, Public Speaking, Outlook, Leadership, Training, Access, Time Management, Teaching, Team Leadership, Data Analysis, Team Building, Interviewing Skills, Management, Interviews, Staff Development, Nonprofits, Fundraising, Community Outreach, Higher Education
Education
Cambridge College 2012 — 2013
Master's degree, Special Education and Teaching
William Tyndale College 1998 — 1999
B.B.A., Business
Joshua Marten's Minacs Experience 2004 - 2007
Job Incident Management Technician at MBC Managed IT Services
Industry Information Technology and Services
Experience
MBC Managed IT Services April 2015 - Present
Child Development Institute November 2014 - April 2015
Aditya Birla Minacs August 2013 - August 2014
Dufferin Peel Catholic District School Board May 2009 - June 2013
Aditya Birla Minacs 2007 - 2009
Minacs 2004 - 2007
Minacs 2000 - 2004
Skills
Call Center, Troubleshooting, Mac OS X, Active Directory, Customer Satisfaction, OS X, Call Centers, Hardware, Technical Support, Windows 7, Workforce Management, Servers, Management, Windows Server, System Administration, Help Desk Support, Computer Hardware, Networking
Education
George Brown College
Digital Arts
George Brown College
Digital Arts
Sir Sandford Fleming College
Electronic Engineering Technology Information Networks
MBC Managed IT Services April 2015 - Present
Child Development Institute November 2014 - April 2015
Aditya Birla Minacs August 2013 - August 2014
Dufferin Peel Catholic District School Board May 2009 - June 2013
Aditya Birla Minacs 2007 - 2009
Minacs 2004 - 2007
Minacs 2000 - 2004
Skills
Call Center, Troubleshooting, Mac OS X, Active Directory, Customer Satisfaction, OS X, Call Centers, Hardware, Technical Support, Windows 7, Workforce Management, Servers, Management, Windows Server, System Administration, Help Desk Support, Computer Hardware, Networking
Education
George Brown College
Digital Arts
George Brown College
Digital Arts
Sir Sandford Fleming College
Electronic Engineering Technology Information Networks
Wendy Powers's Minacs Experience September 1999 - September 2005
Job Database Administrator at Minacs
Industry Information Technology and Services
Experience
Aditya Birla Minacs September 2005 - Present
Minacs September 1999 - September 2005
Perot Systems February 1998 - September 1999
Perot Systems September 1997 - January 1998
Perot Systems June 1996 - September 1997
Skills
Oracle, SDLC, Data Warehousing, Requirements Analysis, Data Modeling, PL/SQL, Microsoft SQL Server, Software Project..., Unix Shell Scripting, Database Design, Business Intelligence, Databases, SQL, Crystal Reports, Requirements Gathering, Business Analysis, ITIL, CRM, C++, IT Service Management, Unix, Visio, ETL, Vendor Management, SharePoint, Performance Tuning, Project Management, Integration, Software Documentation
Education
Wayne State University 1994 — 1996
B.S. in Computer Science
Central Michigan University 1982 — 1986
B.S. in Business Administration, Human Resources
Aditya Birla Minacs September 2005 - Present
Minacs September 1999 - September 2005
Perot Systems February 1998 - September 1999
Perot Systems September 1997 - January 1998
Perot Systems June 1996 - September 1997
Skills
Oracle, SDLC, Data Warehousing, Requirements Analysis, Data Modeling, PL/SQL, Microsoft SQL Server, Software Project..., Unix Shell Scripting, Database Design, Business Intelligence, Databases, SQL, Crystal Reports, Requirements Gathering, Business Analysis, ITIL, CRM, C++, IT Service Management, Unix, Visio, ETL, Vendor Management, SharePoint, Performance Tuning, Project Management, Integration, Software Documentation
Education
Wayne State University 1994 — 1996
B.S. in Computer Science
Central Michigan University 1982 — 1986
B.S. in Business Administration, Human Resources
John Hamelink's Minacs Experience November 2001 - Present
Job Sr. 4GL Developer at Minacs
Industry Information Technology and Services
Experience
Minacs November 2001 - Present
phoenix group 2001 - Present
Sirco Associates February 2001 - August 2001
Comau February 1992 - February 2001
Electronic Data Systems May 1988 - February 1992
Skills
SQL, Oracle, Unix Shell Scripting, Requirements Analysis, PL/SQL, Testing, Perl, Unix, Databases, Business Process, Test Planning, Disaster Recovery, Analysis, Call Centers, Microsoft SQL Server, XML
Education
Central Michigan University
BS, Computer Science
Minacs November 2001 - Present
phoenix group 2001 - Present
Sirco Associates February 2001 - August 2001
Comau February 1992 - February 2001
Electronic Data Systems May 1988 - February 1992
Skills
SQL, Oracle, Unix Shell Scripting, Requirements Analysis, PL/SQL, Testing, Perl, Unix, Databases, Business Process, Test Planning, Disaster Recovery, Analysis, Call Centers, Microsoft SQL Server, XML
Education
Central Michigan University
BS, Computer Science
Brent Pitre's Minacs Experience September 2009 - February 2010
Job Business Analyst at Honda Canada Finance Inc.
Industry Financial Services
Experience
Honda Canada Finance Inc. December 2012 - Present
Apple Tree English Institute February 2010 - March 2012
Canada Ball Hockey Korea January 2011 - February 2012
Minacs September 2009 - February 2010
Skills
Customer Service, Time Management, Word, Microsoft Office, Classroom Management, Excel, Multicultural, Teamwork, Team Leadership, Microsoft Excel
Education
University of Guelph 2005 — 2009
Bachelor of Arts, Honours Psychology, Criminal Justice and Public Policy
Durham College 2004 — 2005
Computer Systems Technology
Honda Canada Finance Inc. December 2012 - Present
Apple Tree English Institute February 2010 - March 2012
Canada Ball Hockey Korea January 2011 - February 2012
Minacs September 2009 - February 2010
Skills
Customer Service, Time Management, Word, Microsoft Office, Classroom Management, Excel, Multicultural, Teamwork, Team Leadership, Microsoft Excel
Education
University of Guelph 2005 — 2009
Bachelor of Arts, Honours Psychology, Criminal Justice and Public Policy
Durham College 2004 — 2005
Computer Systems Technology
Edward Czartoryski's Minacs Experience June 1995 - May 2009
Job Analyst
Industry Telecommunications
Experience
Minacs June 1995 - May 2009
Education
Eastern Michigan University 1990 — 1993
Business Administration
Minacs June 1995 - May 2009
Education
Eastern Michigan University 1990 — 1993
Business Administration
Sebastien Laporte's Minacs Experience May 2011 - Present
Job Operation Manager at Minacs
Industry Consumer Services
Experience
Minacs May 2011 - Present
Vonage November 2005 - June 2009
Neopost March 2005 - November 2005
Bell Sympatico July 2003 - March 2005
Bell Sympatico May 2001 - July 2003
Skills
Call Centers, Team Leadership, Management, Vendor Management, Customer Service, Leadership, Call Center, Coaching, Customer Experience, CRM, Operating Systems, Process Improvement, Quality Assurance, Service Delivery, Team Management, Technical Support, Telecommunications, Troubleshooting, VoIP, Workforce Management
Education
CEGEP - John Abbott College 1999 — 1999
College Diploma, Computer Programming
Minacs May 2011 - Present
Vonage November 2005 - June 2009
Neopost March 2005 - November 2005
Bell Sympatico July 2003 - March 2005
Bell Sympatico May 2001 - July 2003
Skills
Call Centers, Team Leadership, Management, Vendor Management, Customer Service, Leadership, Call Center, Coaching, Customer Experience, CRM, Operating Systems, Process Improvement, Quality Assurance, Service Delivery, Team Management, Technical Support, Telecommunications, Troubleshooting, VoIP, Workforce Management
Education
CEGEP - John Abbott College 1999 — 1999
College Diploma, Computer Programming
Lauren Bliss's Minacs Experience July 1990 - June 2003
Job Executive Assistant at Volkswagen Group Canada
Industry Automotive
Experience
Volkswagen Group Canada February 2011 - Present
151 Chadburn Squadron Royal Canadian Air Cadets September 1990 - Present
Johnson and Johnson MD&D January 2009 - January 2011
Mentor / Ethicon November 2003 - January 2009
Minacs July 1990 - June 2003
Chapman College September 1989 - July 1990
DuPont May 1985 - September 1988
Education
Queen's University 1985 — 1987
Languages, Mathematics
Durham College
Accounting
Volkswagen Group Canada February 2011 - Present
151 Chadburn Squadron Royal Canadian Air Cadets September 1990 - Present
Johnson and Johnson MD&D January 2009 - January 2011
Mentor / Ethicon November 2003 - January 2009
Minacs July 1990 - June 2003
Chapman College September 1989 - July 1990
DuPont May 1985 - September 1988
Education
Queen's University 1985 — 1987
Languages, Mathematics
Durham College
Accounting
Rachel Privett's Minacs Experience May 2008 - October 2010
Job Paginator at Sun Media
Industry Media Production
Experience
Sun Media February 2010 - Present
Minacs May 2008 - October 2010
Skills
Newspapers, Copy Editing, Blogging, Publishing, Multimedia, Storytelling, Journalism, Creative Writing, Mac, Adobe Creative Suite, Editing, Proofreading, Copywriting, Photoshop, Feature Articles, Photography, Social Media, Magazines, Editorial, Digital Media, Media Relations, News Writing, Layout, Freelance Writing, Interviews, Web Content, Research, Digital Photography, InDesign
Education
Niagara College 2008 — 2010
Journalism - Print
Brock University 2006 — 2008
Business Administration Co-op
Sun Media February 2010 - Present
Minacs May 2008 - October 2010
Skills
Newspapers, Copy Editing, Blogging, Publishing, Multimedia, Storytelling, Journalism, Creative Writing, Mac, Adobe Creative Suite, Editing, Proofreading, Copywriting, Photoshop, Feature Articles, Photography, Social Media, Magazines, Editorial, Digital Media, Media Relations, News Writing, Layout, Freelance Writing, Interviews, Web Content, Research, Digital Photography, InDesign
Education
Niagara College 2008 — 2010
Journalism - Print
Brock University 2006 — 2008
Business Administration Co-op
Jeanette Banach's Minacs Experience 1997 - 1998
Job Sr. Project Manager, Shared/System PMO Office at Ascension Information Services (AIS)
Industry Information Technology and Services
Experience
Ascension Information Services (AIS) June 2015 - Present
Ascension Information Services (AIS) February 2013 - Present
Ascension Information Services (AIS) July 2010 - February 2013
CSC January 2005 - June 2010
St. John Providence Health System January 1998 - January 2005
Minacs 1997 - 1998
St. John - Oakland General Hospital January 1993 - January 1997
Skills
Vendor Management, Project Management, Technical Architecture, Telecommunications, Program Management, Troubleshooting, PMP, VoIP, Software Documentation, IT Service Management, Active Directory, Cisco Technologies, CRM, Network Design, Process Improvement, Management, Integration, IT Strategy, Wireless, PMO
Education
Ferris State University 1988 — 1992
BS, Personnel Management
Baker College
Ascension Information Services (AIS) June 2015 - Present
Ascension Information Services (AIS) February 2013 - Present
Ascension Information Services (AIS) July 2010 - February 2013
CSC January 2005 - June 2010
St. John Providence Health System January 1998 - January 2005
Minacs 1997 - 1998
St. John - Oakland General Hospital January 1993 - January 1997
Skills
Vendor Management, Project Management, Technical Architecture, Telecommunications, Program Management, Troubleshooting, PMP, VoIP, Software Documentation, IT Service Management, Active Directory, Cisco Technologies, CRM, Network Design, Process Improvement, Management, Integration, IT Strategy, Wireless, PMO
Education
Ferris State University 1988 — 1992
BS, Personnel Management
Baker College
Ferrare Piper's Minacs Experience October 2001 - April 2006
Job Manager Finance Settlements at North American Bancard
Industry Accounting
Experience
North American Bancard August 2012 - Present
Dialogue Marketing April 2012 - August 2012
Protect Cell July 2011 - September 2011
PulteGroup August 2010 - September 2010
Adecco Employment Services September 2009 - December 2009
Meade Lexus of Southfield April 2008 - October 2008
Kelly Services November 2007 - March 2008
Quicken Loans January 2007 - April 2007
Minacs October 2001 - April 2006
Skills
Accounts Receivable, Accounts Payable, Data Entry, Account Reconciliation, General Ledger, Accounting, PeopleSoft, File Management, Payroll, Invoicing, Finance, Spreadsheets, QuickBooks, Internet Explorer, Financial Analysis, Auditing, Outlook, Access, Customer Service, Office Management
Education
Walsh College of Accountancy and Business Administration 2009 — 2012
Masters, Accounting, CPA
Davenport University 2000 — 2007
BBA, Financial Management, 3.6
North American Bancard August 2012 - Present
Dialogue Marketing April 2012 - August 2012
Protect Cell July 2011 - September 2011
PulteGroup August 2010 - September 2010
Adecco Employment Services September 2009 - December 2009
Meade Lexus of Southfield April 2008 - October 2008
Kelly Services November 2007 - March 2008
Quicken Loans January 2007 - April 2007
Minacs October 2001 - April 2006
Skills
Accounts Receivable, Accounts Payable, Data Entry, Account Reconciliation, General Ledger, Accounting, PeopleSoft, File Management, Payroll, Invoicing, Finance, Spreadsheets, QuickBooks, Internet Explorer, Financial Analysis, Auditing, Outlook, Access, Customer Service, Office Management
Education
Walsh College of Accountancy and Business Administration 2009 — 2012
Masters, Accounting, CPA
Davenport University 2000 — 2007
BBA, Financial Management, 3.6
katherine hampel-wilkinson's Minacs Experience August 2010 - Present
Job Senior tech Support For Apple Computers
Industry Animation
Experience
Minacs August 2010 - Present
Intelligent Creatures May 2010 - July 2010
Skills
Nuke, Maya, Photoshop, Illustrator
Education
Centennial College 2008 — 2010
Minacs August 2010 - Present
Intelligent Creatures May 2010 - July 2010
Skills
Nuke, Maya, Photoshop, Illustrator
Education
Centennial College 2008 — 2010
Muhun Sathasivam's Minacs Experience October 2009 - October 2010
Job Photographer
Industry Photography
Experience
Bell November 2010 - August 2013
Minacs October 2009 - October 2010
Skills
Portrait Photography, Photoshop, Google Analytics, Commercial Photography, Event Photography, Lightroom, Studio Lighting, Wedding Photography, Studio Photography, Fashion Photography, Customer Service
Education
Humber College 2014 — 2016
Diploma, Creative Photography
Bell November 2010 - August 2013
Minacs October 2009 - October 2010
Skills
Portrait Photography, Photoshop, Google Analytics, Commercial Photography, Event Photography, Lightroom, Studio Lighting, Wedding Photography, Studio Photography, Fashion Photography, Customer Service
Education
Humber College 2014 — 2016
Diploma, Creative Photography
John Babak's Minacs Experience January 2001 - July 2005
Job Business Analyst at Insight Global
Industry Information Technology and Services
Experience
Insight Global July 2015 - Present
Vigilance LLC November 2014 - April 2015
MXM November 2010 - April 2014
Acxiom August 2005 - November 2010
Minacs January 2001 - July 2005
R L Polk January 1995 - July 2000
Perot Systems June 1991 - December 1994
Federal-Mogul February 1984 - June 1991
Skills
Quality Assurance, SQL, Testing, Analysis, Oracle SQL, Direct Marketing, Unica, Database Marketing, Product Management, Business Intelligence, Data Analysis, Segmentation, Analytics, CRM, Cross-functional Team..., Visio
Education
University of Michigan-Dearborn
Bachelor of Arts (B.A.)
Henry Ford Community College
Associate’s Degree
Insight Global July 2015 - Present
Vigilance LLC November 2014 - April 2015
MXM November 2010 - April 2014
Acxiom August 2005 - November 2010
Minacs January 2001 - July 2005
R L Polk January 1995 - July 2000
Perot Systems June 1991 - December 1994
Federal-Mogul February 1984 - June 1991
Skills
Quality Assurance, SQL, Testing, Analysis, Oracle SQL, Direct Marketing, Unica, Database Marketing, Product Management, Business Intelligence, Data Analysis, Segmentation, Analytics, CRM, Cross-functional Team..., Visio
Education
University of Michigan-Dearborn
Bachelor of Arts (B.A.)
Henry Ford Community College
Associate’s Degree
Craig Houser's Minacs Experience July 2010 - September 2011
Job Front Desk Operations at Walt Disney World
Industry Hospitality
Experience
Walt Disney World November 2011 - Present
Minacs July 2010 - September 2011
Defense Commissary Agency June 2008 - July 2010
Disney's Yacht and Beach Resort January 2008 - May 2008
Disney's Coronado Springs Resort August 2007 - January 2008
Skills
Call Centers, Customer Experience, Customer Satisfaction, Team Management, Performance Management, Team Leadership, Customer Service, Recruiting, Management, Training, Leadership, Customer Retention, Process Improvement, Business Analysis, Human Resources, Multi Tasking
Education
Baker College Business and Corporate Services 2006 — 2010
Bachelor
Walt Disney World November 2011 - Present
Minacs July 2010 - September 2011
Defense Commissary Agency June 2008 - July 2010
Disney's Yacht and Beach Resort January 2008 - May 2008
Disney's Coronado Springs Resort August 2007 - January 2008
Skills
Call Centers, Customer Experience, Customer Satisfaction, Team Management, Performance Management, Team Leadership, Customer Service, Recruiting, Management, Training, Leadership, Customer Retention, Process Improvement, Business Analysis, Human Resources, Multi Tasking
Education
Baker College Business and Corporate Services 2006 — 2010
Bachelor
Deepu Filji's Minacs Experience November 2010 - April 2011
Job Software Engineer
Industry Computer Software
Experience
CryptoMill Technologies May 2011 - Present
Minacs November 2010 - April 2011
Celestica September 2008 - September 2010
Skills
Testing, Linux, Software Development, Databases, Windows, C++, SQL, Troubleshooting, Automation, Access, Integration, XML, C, HTML, Operating Systems, Visual Basic
Education
Centennial College 2010 — 2010
college certification, Computer network security administrator
Mahatma Gandhi University 2004 — 2008
B.Tech, Computer Science and Engineering
CryptoMill Technologies May 2011 - Present
Minacs November 2010 - April 2011
Celestica September 2008 - September 2010
Skills
Testing, Linux, Software Development, Databases, Windows, C++, SQL, Troubleshooting, Automation, Access, Integration, XML, C, HTML, Operating Systems, Visual Basic
Education
Centennial College 2010 — 2010
college certification, Computer network security administrator
Mahatma Gandhi University 2004 — 2008
B.Tech, Computer Science and Engineering
Kevin Hucaluk's Minacs Experience May 2008 - August 2008
Job Implementation Coordinator at Manulife
Industry Sports
Experience
Manulife July 2015 - Present
Greater Toronto Hockey League September 2011 - Present
Greater Toronto Hockey League April 2014 - July 2015
Greater Toronto Hockey League October 2010 - April 2014
BMO Financial Group April 2009 - September 2009
Minacs May 2008 - August 2008
Toronto Zoo March 2004 - August 2007
Skills
Customer Service, Marketing, Sales, Microsoft Office, Sports, Team Building, Management, Microsoft Excel, Social Networking, Teamwork, Event Planning, Leadership, Sports Marketing
Education
Durham College 2007 — 2010
Sports Business Management Advanced Diploma, Business and IT; Sports Management
Manulife July 2015 - Present
Greater Toronto Hockey League September 2011 - Present
Greater Toronto Hockey League April 2014 - July 2015
Greater Toronto Hockey League October 2010 - April 2014
BMO Financial Group April 2009 - September 2009
Minacs May 2008 - August 2008
Toronto Zoo March 2004 - August 2007
Skills
Customer Service, Marketing, Sales, Microsoft Office, Sports, Team Building, Management, Microsoft Excel, Social Networking, Teamwork, Event Planning, Leadership, Sports Marketing
Education
Durham College 2007 — 2010
Sports Business Management Advanced Diploma, Business and IT; Sports Management
Christopher Levi's Minacs Experience June 2004 - May 2010
Job Tech Director at The New Movement
Industry Outsourcing/Offshoring
Experience
The New Movement October 2014 - Present
Travis County September 2013 - Present
Giant Pretzel December 2011 - Present
Time Warner Cable March 2013 - August 2013
Time Warner Cable April 2011 - February 2013
A swinging Trio December 2010 - January 2011
The Association 2011 - 2011
Austin Film Festival May 2010 - November 2010
Minacs June 2004 - May 2010
Austin Film Festival 2010 - 2010
Skills
Film Production, Video Production, Screenwriting, Television, Leadership, Training, Creative Writing, Customer Service
Education
The University of Texas at Austin 2009 — 2010
B.A., English, Communications, African-American Studies
Austin Community College 2002 — 2008
AA, English
The New Movement October 2014 - Present
Travis County September 2013 - Present
Giant Pretzel December 2011 - Present
Time Warner Cable March 2013 - August 2013
Time Warner Cable April 2011 - February 2013
A swinging Trio December 2010 - January 2011
The Association 2011 - 2011
Austin Film Festival May 2010 - November 2010
Minacs June 2004 - May 2010
Austin Film Festival 2010 - 2010
Skills
Film Production, Video Production, Screenwriting, Television, Leadership, Training, Creative Writing, Customer Service
Education
The University of Texas at Austin 2009 — 2010
B.A., English, Communications, African-American Studies
Austin Community College 2002 — 2008
AA, English
Brandi Patchett's Minacs Experience July 2010 - February 2011
Job Material Handler at CEVA Logistics
Industry Automotive
Experience
CEVA Logistics March 2011 - Present
Minacs July 2010 - February 2011
X-COPPER LEGAL SERVICES INC. 2010 - 2011
Skills
Team Building, Customer Service, Team Leadership, Microsoft Office, Time Management, Training, Teamwork, Supervisory Skills, Inventory Management, Customer Satisfaction, Microsoft Word, Employee Training, Leadership, Microsoft Excel, Coaching, Public Speaking
Education
Fleming College 2009 — 2010
Diploma, Environmental Technologist
Trent University, Fleming College 1989 — 1994
Bachelor of Arts (B.A.),, College/University Preparatory and Advanced High School/Secondary Diploma Program
CEVA Logistics March 2011 - Present
Minacs July 2010 - February 2011
X-COPPER LEGAL SERVICES INC. 2010 - 2011
Skills
Team Building, Customer Service, Team Leadership, Microsoft Office, Time Management, Training, Teamwork, Supervisory Skills, Inventory Management, Customer Satisfaction, Microsoft Word, Employee Training, Leadership, Microsoft Excel, Coaching, Public Speaking
Education
Fleming College 2009 — 2010
Diploma, Environmental Technologist
Trent University, Fleming College 1989 — 1994
Bachelor of Arts (B.A.),, College/University Preparatory and Advanced High School/Secondary Diploma Program
Bryan Ureda's Minacs Experience July 2013 - October 2014
Job Baseball Coach
Industry Sports
Experience
Stealth Baseball November 2014 - Present
Minacs July 2013 - October 2014
Minacs August 2012 - July 2013
Minacs August 2010 - August 2012
Beechwood Sales and Service December 2008 - July 2010
Skills
Marketing, Marketing Strategy, CRM, Social Media Marketing, Email Marketing, Customer Retention, Direct Marketing, Analytics, Market Research, Account Management, Salesforce.com
Education
Cardinal Stritch University 2002 — 2010
Bachelor of Arts, Sport Management
Stealth Baseball November 2014 - Present
Minacs July 2013 - October 2014
Minacs August 2012 - July 2013
Minacs August 2010 - August 2012
Beechwood Sales and Service December 2008 - July 2010
Skills
Marketing, Marketing Strategy, CRM, Social Media Marketing, Email Marketing, Customer Retention, Direct Marketing, Analytics, Market Research, Account Management, Salesforce.com
Education
Cardinal Stritch University 2002 — 2010
Bachelor of Arts, Sport Management
Jason Osinski's Minacs Experience October 2010 - January 2011
Job Network Engineer/Information Security
Industry Information Technology and Services
Experience
E & E Manufacturing Co. October 2011 - May 2015
HP Enterprise Services February 2011 - April 2011
Minacs October 2010 - January 2011
Detorit Public School August 2010 - October 2010
Education
Walden University 2015 — 2017
Master’s Degree, Information Assurance / Cyber Security
Baker College of Allen Park 2013 — 2014
Some College Coursework, Computer Programming
ITT Technical Institute 2010 — 2012
Bachelors, Information Systems Security
ITT Technical Institute 2008 — 2010
Associates, Computer Networking System
E & E Manufacturing Co. October 2011 - May 2015
HP Enterprise Services February 2011 - April 2011
Minacs October 2010 - January 2011
Detorit Public School August 2010 - October 2010
Education
Walden University 2015 — 2017
Master’s Degree, Information Assurance / Cyber Security
Baker College of Allen Park 2013 — 2014
Some College Coursework, Computer Programming
ITT Technical Institute 2010 — 2012
Bachelors, Information Systems Security
ITT Technical Institute 2008 — 2010
Associates, Computer Networking System
Rickie King's Minacs Experience 2011 - Present
Job Team Lead at Minacs
Industry Transportation/Trucking/Railroad
Experience
Minacs 2011 - Present
Comcast Cable August 2000 - July 2010
Education
Eastern Michigan University 1980 — 1982
Bachelor of Business Adminstration, Business maanagement
Minacs 2011 - Present
Comcast Cable August 2000 - July 2010
Education
Eastern Michigan University 1980 — 1982
Bachelor of Business Adminstration, Business maanagement
Allison Coley's Minacs Experience June 2006 - February 2009
Job PSW in training
Industry Hospital & Health Care
Experience
Rogers Communications February 2009 - Present
Minacs June 2006 - February 2009
Education
Durham Catholic School School Board Continuing Education 2011 — 2012
PSW
Humber College 2004 — 2006
Law Clerk
Rogers Communications February 2009 - Present
Minacs June 2006 - February 2009
Education
Durham Catholic School School Board Continuing Education 2011 — 2012
PSW
Humber College 2004 — 2006
Law Clerk
david tabuas's Minacs Experience May 2006 - 2007
Job Consumer Services Professional
Industry Consumer Services
Experience
optima communications int inc October 2007 - May 2011
Optima Communications October 2007 - May 2011
Minacs May 2006 - 2007
Minacs 2006- 2007 2006 - 2007
Durham Catholic District School Board September 2005 - August 2006
Skills
Training, Call Centers, CRM, Leadership, Sales, Customer Satisfaction, Management
Education
Durham College 2004 — 2005
business admin, marketing
optima communications int inc October 2007 - May 2011
Optima Communications October 2007 - May 2011
Minacs May 2006 - 2007
Minacs 2006- 2007 2006 - 2007
Durham Catholic District School Board September 2005 - August 2006
Skills
Training, Call Centers, CRM, Leadership, Sales, Customer Satisfaction, Management
Education
Durham College 2004 — 2005
business admin, marketing
Julia McKinstry's Minacs Experience December 2008 - November 2011
Job HRIS Specialist at Regional Municipality of Durham
Industry Outsourcing/Offshoring
Experience
Regional Municipality of Durham October 2011 - Present
Minacs December 2008 - November 2011
OLG 2005 - 2008
OLG 2004 - 2005
Education
Georgian College 2002 — 2003
Post Graduate Diploma, HR Management
Lakehead University 1999 — 2002
Bachelor of Business Administration
Regional Municipality of Durham October 2011 - Present
Minacs December 2008 - November 2011
OLG 2005 - 2008
OLG 2004 - 2005
Education
Georgian College 2002 — 2003
Post Graduate Diploma, HR Management
Lakehead University 1999 — 2002
Bachelor of Business Administration
Jacklyn Hartwell's Minacs Experience September 2009 - Present
Job Customer Service Representative at Aditya Birla Minacs
Industry Outsourcing/Offshoring
Experience
Minacs September 2009 - Present
Aditya Minacs Birla Customer Service January 2009 - Present
US Department of the Treasury December 2007 - 2008
Sitel August 1997 - December 2005
Sitel Corporation January 1999 - January 2005
Skills
Customer Service, Customer Relations, Customer Satisfaction
Education
National Louis University
BA, Applied Behavioral Science
Concordia University Texas
Minacs September 2009 - Present
Aditya Minacs Birla Customer Service January 2009 - Present
US Department of the Treasury December 2007 - 2008
Sitel August 1997 - December 2005
Sitel Corporation January 1999 - January 2005
Skills
Customer Service, Customer Relations, Customer Satisfaction
Education
National Louis University
BA, Applied Behavioral Science
Concordia University Texas
Osicka Chibber's Minacs Experience July 2007 - July 2010
Job FSR
Industry Banking
Experience
CIBC March 2012 - Present
Bank of Montreal January 2011 - August 2011
Minacs July 2007 - July 2010
Education
Seneca College of Applied Arts and Technology 2008 — 2008
Pre-Health Science
Humber College 2005 — 2007
Early Childhood Education
CIBC March 2012 - Present
Bank of Montreal January 2011 - August 2011
Minacs July 2007 - July 2010
Education
Seneca College of Applied Arts and Technology 2008 — 2008
Pre-Health Science
Humber College 2005 — 2007
Early Childhood Education
Jessica Colton's Minacs Experience June 2001 - March 2002
Job Trainer
Industry Insurance
Experience
Intact August 2003 - Present
Metacomm Inc. April 2002 - August 2003
Minacs June 2001 - March 2002
Skills
Analysis, Call Center, Underwriting, Team Leadership, Project Management, Customer Service, Microsoft Excel, Business, Business Analysis, Insurance
Education
Durham College 1995 — 1997
Diploma, Executive Office Administration
Intact August 2003 - Present
Metacomm Inc. April 2002 - August 2003
Minacs June 2001 - March 2002
Skills
Analysis, Call Center, Underwriting, Team Leadership, Project Management, Customer Service, Microsoft Excel, Business, Business Analysis, Insurance
Education
Durham College 1995 — 1997
Diploma, Executive Office Administration
Blake Bayer's Minacs Experience January 2006 - May 2006
Job Customer Service Rep
Industry Consumer Services
Experience
Internal Revenue Service February 2012 - May 2012
Harte-Hanks, Inc. April 2008 - August 2011
LK Jordan November 2007 - February 2008
Kelly Services April 2007 - September 2007
Minacs January 2006 - May 2006
Sitel February 2005 - December 2005
Adecco Group November 2004 - February 2005
Spherion June 2002 - March 2003
Harte-Hanks, Inc. January 2000 - June 2002
Skills
Typing, Windows, Technical Support, Customer Service
Education
Texas A&M University 1997 — 1998
Accounting
Austin Community College 1995 — 1997
Accounting
Bastrop High School 1986 — 1990
Internal Revenue Service February 2012 - May 2012
Harte-Hanks, Inc. April 2008 - August 2011
LK Jordan November 2007 - February 2008
Kelly Services April 2007 - September 2007
Minacs January 2006 - May 2006
Sitel February 2005 - December 2005
Adecco Group November 2004 - February 2005
Spherion June 2002 - March 2003
Harte-Hanks, Inc. January 2000 - June 2002
Skills
Typing, Windows, Technical Support, Customer Service
Education
Texas A&M University 1997 — 1998
Accounting
Austin Community College 1995 — 1997
Accounting
Bastrop High School 1986 — 1990
Deloitte
PwC
Ernst & Young
Walgreens
Procter & Gamble
KPMG
PricewaterhouseCoopers
EY