Miracle Ear
Industry: Hearing aid company
DescriptionMiracle-Ear, Inc. is a hearing aid company consisting of a network of franchised and corporately-owned retail outlets. The company is a subsidiary of Amplifon, the worldwide distributor of hearing aids based in Italy. Miracle-Ear’s U.S. headquarters are located in Minneapolis, Minnesota. Headquarters: Minneapolis, MN Founder: Arnold Dahlberg Founded: 1948 Number of locations: 1,200 Parent organization: Amplifon
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Miracle Ear Employees
Traverse City Area Chamber of Commerce March 2015 - Present
Traverse City Miracle Ear April 2014 - Present
Miracle Ear November 2010 - Present
Skills
Medical Devices, Management, Customer Service, Team Building, Sales, Sales Management, Public Speaking, Marketing, Strategic Planning, New Business Development, Account Management, Healthcare, Marketing Strategy, Coaching
Education
Western Michigan University 2006 — 2009
Bachelor of Applied Science (BASc), Audiology/Audiologist and Speech-Language Pathology/Pathologist, Cum Laude
Grand Valley State University 2003 — 2005
Miracle-Ear March 2015 - Present
Varsity Tutors September 2014 - Present
The Coffee Bean & Tea Leaf July 2009 - Present
Para Los Niños September 2008 - June 2010
Skills
Proficient in Microsoft..., Customer Service..., Student Tutoring, Spanish, Time Management, Training, PowerPoint, Customer Service, Tutoring, Writing, Teaching, Education, Elementary Education, Sales, Community Outreach, Inventory Management, Public Speaking, Microsoft Word, Nonprofits, Event Planning
Education
California State University-Long Beach 2004 — 2007
Bachelor of Arts (B.A.), Spanish Linguistics and Language Acquisition
Miracle Ear September 2015 - Present
Miracle-Ear, Inc. December 2013 - September 2015
LA Fitness March 2012 - August 2013
Green Room August 2011 - December 2011
Hearing Heath LLC January 2007 - April 2009
Center Street Smokehouse April 2007 - March 2009
Footlocker August 2006 - December 2006
Skills
Customer Service, Time Management, Sales, Public Speaking, Microsoft Excel, Teamwork, Retail, Customer Satisfaction, Coaching, Leadership, Fitness, Sports, Fitness Training, Cpr Certified, Nutrition, Event Planning, Personal Training
Education
Golf Academy of America-Altamonte Springs 2012 — 2013
Golf Management, Golf Course Operation and Grounds Management
SUNY Plattsburgh 2009 — 2011
Hotel, Restaurant, Tourism, Hospitality
Florida Atlantic University 2006 — 2007
Business
Herkimer County Community College 2003 — 2005
Associates, Business
Miracle Ear October 2004 - Present
The Covington News January 1997 - Present
Skills
Data Entry, Administrative..., Outlook, Office Management, Customer Service, Administrative..., Multi-line Phone, Public Affairs, cold calling, Inbound Marketing, Inbound Lead Generation, Customer Satisfaction, Customer Relations, Customer Retention, Customer Engagement, hearing health needs, Telephone Skills, Spreadsheets, Inventory Management, Public Speaking, Cold Calling, Sales
Education
American InterContinental University 2009 — 2013
Bachelor of Business Administration (B.B.A.), Accounting and Business/Management and Criminal Justice
Starbucks September 2014 - Present
Tel-Assist March 2013 - May 2014
Miracle Ear December 2010 - March 2013
Northern Container May 2009 - December 2010
Kohls October 2008 - July 2010
AMC Theatres April 2008 - October 2008
Skills
Data Entry, Customer Service, Telephone Skills, Microsoft Word, Outlook, Microsoft Excel, Cashiering, People Skills, Teamwork, Customer Satisfaction, Filing, Administrative..., Office Management, Process Scheduler, Retail, PowerPoint, Appointment Scheduling, HIPAA, Clerical Skills, Multi-line Phone, Microsoft Office, Fax, Cash Register, Clerical Work, Receptionist Duties, Copying, 10 Key, Office Administration, Invoicing, Spreadsheets, Cash Handling, Time Management
Education
Moraine Valley Community College 2007 — 2010
Associates in Arts, Psychology
Illini Bank June 2014 - Present
Miracle Ear August 2013 - December 2014
Burgess Seed and Plant Co. February 2013 - August 2013
The Exchange 2010 - 2012
Skills
Retail, Cashiering, Planograms, Customer Service, Cash Register, Receptionist Duties, General Office Skills
Education
Heartland Community College 2014 — 2016
Associate of Arts (A.A.), Finance, Business Administration
El Paso Community College 2010 — 2011
Completed 33 Credits, Liberal Arts
None 2013 - Present
Infogroup August 2012 - September 2013
Eastern Nebraska Human Service Agency January 2008 - November 2011
Turnkey Solutions January 2007 - January 2008
Miracle Ear January 2006 - August 2006
Dave & Buster's Inc. September 2005 - January 2006
VNU Media January 2001 - August 2005
Skills
Data Entry, Personal Care, Cpr Certified, Medical Aid, First Aid, Customer Service, Phone Etiquette
Education
Metropolitan Community College 2004 — 2005
Retail Data Systems December 1995 - Present
Radisson Hotel Metrodome February 1986 - August 1995
Miracle Ear April 1994 - October 1994
Education
Anoka Ramsey Community College
Electrical Engineering Technologies/Technicians
Brown College
Associate's degree, Electronics
Miracle Ear 2013 - November 2013
Beltone Hearing Care December 2011 - May 2013
Huston Hearing July 2006 - August 2010
Better Hearing Center 2005 - 2006
Skills
Hearing Aids, Speech, Medical Devices, EAR, Hearing Aid Dispensing, Hearing Tests, Aural Rehabilitation, Audiometry, Tinnitus, Hearing Conservation, Assistive Listening...
Education
Spokane Falls Community College 2001 — 2004
Associate of Applied Science, Hearing Instrument Specialist
Cuyahoga Community College 1982 — 1982
Sam's Club Atlanta September 2010 - Present
Miracle Ear January 2005 - September 2010
Skills
Fitting, Customer Service, Microsoft Office, Dispensing, Selling, Customer Relations, Inventory Management, Public Speaking, Audiology, Public Relations, Marketing Strategy, Retail, Event Management, Time Management, Pharmacists, Event Planning, Sales, Hearing Aids, Hiring, Strategic Planning, Contract Negotiation, Customer Satisfaction, Sales Management, Training, Team Building, Management, Fundraising, Microsoft Word, Leadership, Marketing, Leadership Development, Account Management, Coaching, Healthcare, Social Networking, Budgets, Team Leadership, Social Media, Outlook, Recruiting, Sales Operations, New Business Development, Advertising, Negotiation, Direct Sales, Operations Management, Business Development, Analysis, Cold Calling, Employee Relations
Education
Indiana State University 1975 — 1977
Logansport High School
Miracle Ear December 2010 - February 2013
Mobile Diagnostic Center April 2008 - October 2010
Miracle Ear December 2003 - April 2008
Education
Bishop State Community College 2013 — 2017
CAPP's College 2002 — 2003
Medical Assistant
Mary G Montgomery 1999 — 2002
GED, General Education
Miracle-Ear October 2013 - Present
Inland Empire Hearing Aid Center October 2003 - May 2013
George Air Force Base June 1985 - October 1986
Skills
Management, Customer Service, Strategic Planning, Medical Devices, Sales Management, Sales Operations, Sales, Marketing, New Business Development, Healthcare, Team Building, Training, Marketing Strategy
Education
Copper Mountain Community College 1992 — 1995
Associate of Arts (A.A.), Business Administration and Management, General, 3.6
Total Hearing Care LLC October 2015 - Present
HearUSA May 2014 - September 2015
Miracle-Ear, Inc. November 2013 - May 2014
Arc of Monmouth August 1988 - May 2014
Miracle Ear 2012 - 2013
Skills
Sales, Clinical Research, Medical Devices, Healthcare, Customer Service, Hospitals, Hardware Diagnostics, Product Launch, Training, Coaching, Public Speaking, Sales Management, Sales Operations
Education
Ocean County College
Associate of Science (A.S.)
Brookdale Community College
Miracle Ear October 2012 - Present
Englert Roof Restoration September 2011 - November 2012
EDMC July 2007 - March 2011
The Right One November 2006 - July 2007
Skills
Admissions, Student Recruiting, Staff Development, Resume Writing, Career Development, Sales Management, Marketing, Interviewing Skills, Adobe Creative Suite, Microsoft Office, Positive Personality, Highly motivated..., Sales, Customer Service, Coaching, Recruiting
Education
Indiana University of Pennsylvania 2002 — 2006
Business
ADP May 2011 - Present
ANN INC. September 2008 - Present
DB Financial, LLC November 2008 - May 2012
Miracle Ear March 2007 - October 2008
The Hartford June 1996 - July 2006
Skills
Sales Management, Customer Service, Sales, New Business Development, Account Management, Negotiation, Team Building, Customer Satisfaction, Marketing, Strategic Planning, Direct Sales, Marketing Strategy, Coaching, Microsoft Office, Retail, Cold Calling, Business Development, Sales Process, Microsoft Excel, B2B
Education
Howard University
Muhlenberg College
Bachelor of Business Administration (B.B.A.)
Miracle Ear March 2009 - Present
Hearthstone Builders January 1989 - May 2007
Norwest Mortgage 1986 - 1990
Skills
Healthcare, Medical Devices, Sales Management, Sales, Product Launch, New Business Development, Public Speaking, Team Building, Marketing, Account Management, Direct Sales, B2B
Education
Pine County Technical College 2010 — 2011
Emergency Medical Technology/Technician (EMT Basic)
Anoka Ramsey Community College 1982 — 1998
specific interests/professional credits
Miracle Ear August 2014 - Present
Miracle ear November 2004 - Present
Rogers Jewelers October 2002 - November 2004
WKRC-TV April 2003 - April 2004
Skills
Sales Operations, Hiring, Sales Management, Office Management, Team Building, Store Management, Customer Satisfaction, Retail, Employee Training, Inventory Management, Hiring Employees, Customer Service, Sales, Training, Recruiting, Leadership, Team building, Sales operations
Education
John Carroll University 1998 — 2004
Bachelor of Arts (B.A.), Communciations
Ohio Center for Broadcasting-Cincinnati 2002 — 2003
Certificate of Completion
Crawford Hearing Aid Center July 2014 - Present
Jones Hearing Center June 2008 - June 2014
Miracle Ear May 2002 - June 2008
San Antonio State School May 1994 - June 2001
Skills
Audiology, Aural Rehabilitation, Hearing Aid Dispensing, Public Speaking, Hearing Aids, Hearing Tests, Audiometry, Diagnostic, Clinical Research, Speech Therapy, Cochlear Implants, Tinnitus, Hearing Conservation, Pediatrics, Vestibular, EAR, Auditory Processing, Speech, Treatment, ENT, Rehabilitation, Medical Devices, Healthcare, Hardware Diagnostics, Hospitals, Assistive Listening..., Assistive Technology, Electrophysiology, Evoked Potentials, Traumatic Brain Injury, Evaluations, Medical Diagnostics, Clinics, Cognition
Education
The University of Texas at Austin 1990 — 1992
Master's degree, Audiology
Baylor University 1986 — 1990
B.S., Communication Sciences and Disorders, General
Techno Plastics Industries, Inc. February 2007 - Present
Miracle Ear June 2000 - July 2007
Skills
Customer Service, Outlook, Team Building, Microsoft Office, Customer Retention, Employee Training, Recruiting, Compensation & Benefit, ADP Payroll, Peachtree, Performance Appraisal, 5S, Employee Relations, Performance Management, HR Policies, HRIS, Employee Benefits, Interviews, Benefits Administration, Leadership, New Hire Orientations, Human Resources, Personnel Management, Training, Screening, Compensation & Benefits
Education
Inter-American University of Puerto Rico-San Germán Campus 2005 — 2008
MBA, Finance & Human Resources
Escuela Avanzada de RH y Legislación Laboral de PR 2013 — 2014
Human Resources Management Certificate, HR Management
University of Puerto Rico-Mayaguez 1998 — 2005
BS, Physical Education
Swann Island Creative December 2014 - Present
Aflac June 2014 - Present
The Mikele Buck Band October 2013 - Present
Musicians 4 Missions January 2008 - Present
Ginger Garner January 2008 - Present
pure t mommicked January 2000 - November 2013
Cavin's Business Solutions June 2012 - March 2013
Miracle-Ear August 2011 - June 2012
AAA Security Inc. November 2010 - March 2011
NC Coast Communications 2011 - 2011
Skills
Singing, Percussion, Band, Promotions, Social Media, Drums, Music, Marketing, Account Management, Social Media Marketing, Rock
Education
East Carolina University 1991 — 1995
Communications, Media Performance, Marketing, Media Production
Lenior Community College 1991 — 1991
Barton College 1990 — 1991
General Studies, General Studies
Brown Builders September 2001 - Present
Anti-Pest 2000 - 2001
Miracle Ear 1993 - 2000
Skills
Project Management, Microsoft Office, Project Planning, Construction, Customer Service, Microsoft Excel, Management, Construction Management, Contract Management, Budgets
Education
Bossier Parish Community College 2011 — 2015
Associate's degree, Computer Information Systems
Bossier High School 1974 — 1977
Diploma, General Studies
Hearing Lab Technology Holdings, LLC November 2010 - Present
Miracle Ear June 2001 - November 2010
Skills
Medical Devices, Hardware Diagnostics, Product Launch, ENT, Healthcare, Sales Operations, Sales Management, Sales, Cold Calling, Hospitals, Rehabilitation, Account Management
Education
Governors State University 2002 — 2004
Bachelor of Science (B.S.), Health Science/Communication Disorders
Morraine Valley Community College 2001 — 2003
Associate of Science (A.S.)
Miracle Ear March 2010 - Present
Audio Rx May 1994 - April 2009
Skills
Customer Service, Inventory Management, Office Management, Outlook, Data Entry, Team Player, Team Leadership, Teamwork, Team Management, New Business Development, Start-ups, Strategic Planning, Business Strategy, Medical Devices, Retail, Franchising, Marketing, Sales, Customer Satisfaction, Small Business, Marketing Strategy, Management, Job Coaching, Direct Sales, Business Planning, Negotiation, Business Development
Education
Los Angeles Trade Technical College 1989 — 1991
Santa Monica College
Audiology Center Northwest July 2012 - Present
Miracle Ear March 2010 - May 2012
Skills
Office Management, Inventory Management, Sales Support, Microsoft Word, Microsoft Excel, Outlook, PowerPoint, Spanish, Bi-lingual, Marketing, Sales, Customer Service, Time Management, Customer Satisfaction, Teamwork, Administration, Data Entry, Project Planning
Education
Portland Community College 2013 — 2015
Associate of Arts (AA), Transfer Degree
Portland Community College 2013 — 2014
Associate's degree, Economics
Evergreen Valley College 2005 — 2007
Miracle Ear August 2011 - Present
Skills
Hearing Aids, Audiology, Coaching, Treatment, Hearing Aid Dispensing
Education
University of Florida 2007 — 2009
Au.D., Audiology
Louisiana State University 2003 — 2005
MA, Audiology
Hearing Specialists of Maryland, LLC August 2004 - Present
Miracle ear November 1988 - 1994
Skills
Medical Devices, New Business Development, Customer Service, Sales, Marketing, Business Strategy, Coaching, Sales Operations, Account Management, Team Building, Strategic Planning, Process Improvement, Sales Management, Start-ups, Healthcare, Marketing Strategy, Product Launch, Training, Public Speaking
Education
Catonsville Community College 1983 — 1985
School of hard knocks
Dermatology Specialists September 2014 - Present
Longfellow Community Center September 1999 - Present
Miracle Ear May 2013 - October 2014
Sonus Hearing Care Professionals March 2012 - May 2013
Skills
Healthcare, Customer Service, Appointment Scheduling, Medical Records, Medical Billing, HIPAA, Office Management, Receptionist Duties, Hospitals, EMR, Healthcare Management, Invoicing, Outlook, Sales, Inventory Management, Outbound Marketing
Education
Hennepin Technical College 2010 — 2011
Certificate, Medical Reception/Receptionist
Roosevelt High School 1998 — 2002
High School Diploma
Miracle Ear June 2015 - Present
Sweet Meadow Farm & Distributors September 2006 - Present
The Speech Improvement Company June 2014 - May 2015
Be Styled January 2014 - June 2014
Harry Miller Co January 2011 - May 2011
Skills
Executive..., Customer Engagement, Public Relations, Publicity, Intrapersonal Skills, Community Outreach, Event Planning, Customer Service, Problem Solving, Editing, Social Media Marketing, Customer Satisfaction, Time Management, Marketing Communications, Animal Science, Farms, Equestrian, Management
Education
Argosy University 2014 — 2015
Associate of Science (A.S.), Psychology
Lasell College 2007 — 2008
Liberal Arts
Dover-Sherborn 2003 — 2007
Dover-Sherborn
Dover-Sherborn
TreeDog October 2011 - Present
GameStop July 2014 - September 2014
Learning Express October 2007 - April 2008
YWCA North Central Indiana 2001 - 2002
Kelly Services 2000 - 2002
Miracle Ear 1997 - 2000
Skills
Blogging, Art, Painting, Outlook, Microsoft Office, Microsoft Word, Microsoft Excel, Sales, Advertising, Interviews, Social Networking, Editing, Facebook
Education
Strayer University (DC) 2010 — 2011
Business Management
Indiana Business College 1995 — 1997
AS, Business Management
Miracle Ear December 2002 - Present
Miracle Ear 2002 - Present
Scasmanina Promotions February 1997 - November 2002
CARQUEST Auto Parts March 1995 - March 1996
Little Caesars September 1982 - April 1986
Skills
Direct Sales, Sales Management, Customer Satisfaction, Sales, Customer Retention, Direct Marketing, Sales Operations, Account Management, Customer Service, Cold Calling, Sales Process, Telephone Skills, Hiring, Data Entry, Retail, Time Management
Education
Delta College 1987 — 1989
Thanatology
Arthur Hill High School 1978 — 1980
Miracle Ear January 2013 - Present
Chitnango May 2013 - August 2013
Domb Enterprises October 1999 - January 2013
Skills
Management Payroll..., Customer Service, Customer Satisfaction, Telephone Skills, Data Entry, Inventory Management, Administrative..., Office Management, Outlook, Time Management
Education
Bryant and Stratton College 2011 — 2013
Associate of Science (A.S.), Criminal Justice
Miracle Ear January 2014 - Present
Festival Foods March 2007 - May 2013
Christopher & Banks August 2004 - March 2007
American Girl October 1998 - May 2004
Skills
Sales Management, Accounting, People Development, Leadership Development, People Skills, Management, Operations Management, Customer Service, Time Management, Sales, Inventory Management, Retail, Customer Satisfaction, Merchandising
Education
Chippewa Valley Technical College 1984 — 1986
Associate's degree, Accounting
Miracle Ear August 2013 - Present
Skills
Microsoft Office, Microsoft Excel, Customer Service, Microsoft Word, PowerPoint, Budgets, Research, Outlook, English, Photoshop, Windows, Teaching, Strategic Planning, HTML, Social Media, Event Management, Event Planning, Public Relations, C++, Hearing Aids, Sales, Marketing, Communication Skills, Training, Business Development, Team Building, Advertising
Education
International Hearing Society 2010 — 2011
Hearing Health Sciences, Hearing Health
Brevard Community College 1990 — 1992
Palm Bay High
University of Central Florida
RKL Legal Services September 2012 - Present
City of Linden Planning Commission December 2013 - Present
The Valley School October 2012 - Present
Miracle Ear June 2012 - September 2012
Miracle Ear September 2011 - June 2012
Hands in Motion 2011 - 2011
Oakland County December 2007 - June 2009
Shore Mortgage April 2004 - June 2006
Skills
Customer Service, Sales, Social Media, Team Building, Research, Management, Healthcare, Legal Research, Account Management, Marketing Strategy, New Business Development, Microsoft Office, Electronic Filing, Motion Filing, Court Proceedings, Case Managment, Courts, Criminal Law, Family Law, Hearings, Mediation, Public Relations, Team Leadership, Trials, Fundraising, Westlaw, Bankruptcy, Legal Writing, Notary Public
Education
Oakland Community College
Legal Assistant/Paralegal
University of Michigan-Flint 2007 — 2010
Political Science and Government
Madonna University
American Sign Language
Rendi December 2011 - Present
Miracle Ear November 2007 - February 2011
Malin Images November 2003 - May 2007
Skills
Customer Service, Social Media, Event Planning, Social Networking, Marketing, Event Management, Sales, Direct Marketing, Business Networking
Education
Monroe County Community College
Miracle Ear September 2010 - Present
Skills
Sales, Retail, Sales Operations, Customer Service, Sales Management, Team Building, Customer Satisfaction, Direct Sales, Inventory Management, Medical Devices, Account Management, Customer Retention, Marketing, Cold Calling, Marketing Strategy
Education
Southeast Missouri State University 2006 — 2009
Bachelor of Science (B.S.), Communication Sciences and Disorders
Mineral Area College 2004 — 2006
Associate of Arts (A.A.)
Miracle Ear June 2003 - Present
Skills
Audiology, Hearing Aids, Aural Rehabilitation, Tinnitus, Hearing Aid Dispensing
Education
University of Florida 2009 — 2011
Doctor of Audiology (Au.D), Audiology/Audiologist
Hofstra University 2005 — 2007
Master's degree, Audiology/Audiologist
St.John's University 2000 — 2004
Bachelor of Science (B.S.), Audiology/Audiologist and Speech-Language Pathology/Pathologist
Miracle Ear April 2013 - Present
LaVida Massage November 2010 - March 2013
Skills
Customer Service..., Financial Planning, Appointment Scheduling, Team Leadership, Marketing, Sales Process, Customer Relations, Corporate Events, Problem Solving, Microsoft Office, Recruiting, Time Management, Public Speaking, Interviews
Education
Central Piedmont Community College 2013 — 2015
Associates in Applied Science- Human Resources Business Management, Human Resources Management/Personnel Administration, General
Southeastern Institute-Charlotte 2010 — 2011
Neuro-muscular Massage Therapy License, Structural Integration Massage, 4.0 Deans List
Care.com January 2015 - Present
Miracle Ear July 2014 - January 2015
Island Musculoskeletal Care June 2014 - July 2014
Pura Vida Bracelets 2013 - 2014
Skills
Research, PowerPoint, Microsoft Office, Microsoft Word, Public Speaking, Microsoft Excel, Teamwork, Customer Service, English, Teaching, Psychology, Tutoring, Social Networking, Social Media
Education
Adelphi University 2010 — 2014
Bachelor of Science (BS), Communication Sciences and Disorders, General, GPA: 3.4
Sacred Heart Academy 2006 — 2010
Miracle Ear January 2015 - Present
Clinique February 2014 - December 2014
Macy's June 2013 - February 2014
Roxy Movie Theater August 2008 - May 2009
Skills
Microsoft Office, Mac OS, Social Networking Sites, Event Planning, Tumblr, Facebook, YouTube, Social Networking, Publicity, Entertainment, Blogging, Mac, Press Releases, Marketing, Film, WordPress, Photography, OS X, Social Media Marketing, Social Media, Adobe Creative Suite, Dreamweaver, InDesign, Photoshop, Creative Writing, Copy Editing, Final Cut Pro, Digital Photography, Web Design, Copywriting, Digital Media, Editing, Newsletters, Image Editing, Video Editing, Video Production, Email Marketing, Video, SEO, Online Marketing, Graphic Design, Google Analytics, Proofreading, Multimedia, Advertising
Education
Cape Cod Community College 2010 — 2013
Mass Communication Major
Newbury College 2009 — 2010
2010, Communications Major
Bourne High School 2005 — 2009
Home-Based Services October 2013 - February 2015
Depression Recovery Groups February 2011 - July 2014
Comfort Keepers June 2007 - June 2011
Network Heritage March 2007 - March 2008
Miracle Ear March 2006 - March 2007
Private Home Therapy July 2004 - September 2005
Wayside Youth & Family Support Network August 2003 - April 2004
The May Institute July 2000 - August 2003
Bickford's Restaurant August 1988 - June 2000
Skills
Adolescents, Mental Health, Mental Health Counseling, Case Managment, Therapists, Group Therapy, Compassion, Customer Service, Nonprofits, Autism Spectrum..., Elder Care, Coaching, Microsoft Office, Support Groups, Volunteering, Clerical Work, Peer Support
Education
Grand Canyon University 2010 — 2014
Master's degree, Professional Counseling, 3.99
Bridgewater State University 2000 — 2002
Bachelor of Arts (B.A.), Psychology, 3.66
Lincoln Technical Institute 1999 — 2000
Microsoft Office, A
University of Massachusetts Dartmouth 1998 — 1999
Psychology
Health Care Training Services 1997 — 1998
Certified Nurse Assistant & Home Health Aide
Bristol Community College 1993 — 1996
Associate of Arts (A.A.), Business Administration, 3.25
State Farm Insurance January 2012 - Present
Concord Township Polling Site November 2004 - Present
State Farm Insurance June 2005 - January 2012
Miracle Ear August 2004 - June 2005
Government and Political Affairs Department, Millersville University January 2004 - November 2004
Skills
Insurance, Underwriting, Customer Service, Mutual Funds, Risk Management, Outlook, Analysis, Sales, Coaching, Strategic Planning, Microsoft Office, Microsoft Excel, Team Building, Leadership, Training, Account Management, PowerPoint, Process Improvement, Research, Corporate Communications, Claim, Project Management, Public Relations, Policy, Property, Team Leadership, Government, Microsoft Word, Teamwork, Employee Training, Marketing
Education
Millersville University of Pennsylvania 2000 — 2004
Bachelor's, Government and Political Affairs, Business Administration
London Metropolitan University 2002 — 2003
International Affairs, Business Administration
Garnet Valley 1996 — 2000
Starkey Hearing Technologies June 2015 - Present
Rexton March 2013 - Present
Best Hearing DBA Miracle-Ear February 2015 - June 2015
Rexton October 2014 - February 2015
Hansaton USA March 2010 - March 2013
Starkey Labs April 2006 - March 2010
BC INTERNATIONAL GROUP, INC. June 2005 - April 2006
Miracle Ear July 2004 - July 2005
US Bank April 2002 - July 2004
Skills
Account Management, Cold Calling, Cross-functional Team..., Healthcare, Marketing, Medical Devices, New Business Development, Product Launch, Sales, Sales Management, Sales Operations, Sales Process, Selling, Direct Sales, Salesforce.com, B2B, Sales Presentations, Marketing Strategy, Market Development, Product Development
Education
Minnesota State University, Moorhead 1998 — 2001
B.S., Business Administration
Sigma-tau April 2013 - Present
Miracle Ear May 2012 - March 2013
inVentiv Health - Novartis Consumer Health October 2009 - December 2011
Operation Enduring Freedom - Afghanistan March 2008 - April 2008
inVentiv Health - Sanofi-Aventis Pharmaceuticals April 2007 - March 2008
Publicis Selling Solutions August 2005 - March 2007
Odyssey Pharmaceuticals March 2005 - June 2005
Bayer HealthCare November 2003 - December 2004
Skills
Relationship Development, Territory, Pharmaceutical Sales, Hospitals, Pharmaceuticals, Selling, Promotions, Product Development
Education
North Carolina State University 1990 — 1994
Bachelor of Arts, Business Management
Jones Senior High School
Cellular Sales February 2015 - May 2015
Miracle Ear July 2014 - January 2015
Zales Jewerly Outlet April 2014 - July 2014
Life Touch Photography July 2012 - December 2012
Skills
Customer Service, Microsoft Word, Sales, Public Speaking, Advertising, Photography
Education
Brigham Young University - Idaho 2011 — 2014
Business Administration and Management, General
Affordable American Insurance October 2013 - Present
Miracle-Ear November 2013 - August 2015
Farmers Insurance June 2013 - September 2013
Dignity Memorial Funeral Homes July 2010 - May 2013
Better Business Bureau September 2008 - July 2010
Quality Connections May 2008 - September 2008
Mac Van Publishing October 2007 - April 2008
DQ Sales @ Your Service September 2005 - September 2007
David C. Cook 2005 - 2006
HealthStream, Inc. 2004 - 2005
Skills
Management, Advertising, Small Business, Sales Management, Selling, Sales Operations, Strategic Planning, Account Management, Team Building, Sales, Marketing Strategy, Sales Process, Leadership, Training, Merchandising, Retail, Public Speaking, Project Planning, Budgets, Telecommunications, Coaching, Customer Satisfaction, Leadership Development, Senior Services, Direct Sales, Contract Negotiation, Team Leadership, Presentations, Computer Proficiency, Customer-focused Service, Customer Service
Education
Davis College 1970 — 1973
I completed the highest level of the graduating progarm (at the time, this was a 3 year school), Theology and Religious Vocations, 4.0
Corry Area High School 1963 — 1970
High School, College/University Preparatory
Sound Decision Hearing Aid Center December 2014 - Present
Miracle Ear January 2010 - September 2012
Skills
Healthcare, Medical Devices, Sales Operations, Marketing, Team Building, Account Management, Sales, Sales Management
Education
Bentley University 1981 — 1984
Bachelor's degree, Management
Franciscan University of Steubenville 1980 — 1981
Accounting and Business/Management
Holliston High School
New Directions Beauty Institute 2013 - Present
Miracle Ear April 2011 - Present
Salon Lofts March 2011 - July 2012
Skills
Beauty Industry, Marketing, Manicures, Keratin Treatment, Cosmetology, Makeup Artistry, Customer Service, Styling, Skin Care, Sales, Advertising, Marketing Strategy, Microsoft Office, Spa, Outlook, PowerPoint, Team Building, Microsoft Excel, Public Speaking, Strategic Planning, Stylists, Telephone Skills, Data Entry, Direct Marketing
Education
Franklin University 2007 — 2011
Bachelor of Science, Marketing & Business Administration
Eastland-Fairfield Career and Technical Schools 2004 — 2006
Cosmetology License, Cosmetology
Cambia Health Solutions September 2014 - Present
Regence BlueShield February 2013 - September 2014
MIracle Ear September 2011 - December 2012
Oregon Rain Landscape & Irriation November 2005 - March 2010
Dr. L. J. Heppler DDS January 1983 - January 2005
Herff Jones Inc January 1990 - January 2003
Skills
Word, Customer Service, Excel, Microsoft Office, Customer Relations, Direct Marketing, QuickBooks, Newspaper, Microsoft Word, Microsoft Excel, Management, Training, Budgets, Marketing, PowerPoint, Accounts Payable, Process Scheduler, Sales
Education
Brigham Young University 1981 — 1982
Oregon City High School 1978 — 1981
Diploma, High School/Secondary Diplomas and Certificates
Hearing Lab Technology, LLC May 2015 - Present
Beltone Hearing Centers 2007 - April 2015
Audibel Hearing Centers 2005 - 2007
Miracle Ear 2000 - 2005
Skills
Marketing, Customer Service, Sales Management, Healthcare, Medical Devices, Strategic Planning, Marketing Strategy, New Business Development, Sales Operations, Team Building, Account Management, Training, Coaching
Education
Jackson State Community College
Business Administration
Miracle Ear April 2008 - Present
Great Minds Graphics Design, LLC January 2008 - Present
TriCity Printing Center September 1991 - Present
Skills
Social Media, PowerPoint, Event Planning, Public Speaking, Social Networking, Marketing, Newsletters, Public Relations, Event Management, Marketing Strategy, Microsoft Office, Copywriting
Education
Saginaw Valley State University 2013 — 2016
Bachelor of Arts (B.A.), Current: Master of Administrative Sciences Program - MAS
Saginaw Valley State University 2013 — 2016
Master of Administrative Sciences
Saginaw Valley State University 2007 — 2013
Bachelor of Arts (B.A.), History/Black Studies
Delta College 2006 — 2007
Associate of Arts, History
Appomattox County Public Schools August 2014 - Present
MCCS November 2012 - Present
Thirty-One Gifts December 2013 - Present
Appomattox County Unified School District January 2010 - April 2012
Delta Response Team October 2010 - March 2012
Appomattox County Unified School District October 2009 - October 2010
MCCS November 2007 - August 2009
Fallbrook Union High School District August 2006 - November 2007
Yavapai County July 2005 - June 2006
Miracle-Ear September 1997 - December 2004
Skills
Emergency Management, Security Clearance, SharePoint, Analysis, Data Analysis, Leadership, Outlook, Government, PowerPoint, Microsoft Word, Purchasing, Event Planning, Policy, Microsoft Excel, Training, Community Outreach, Leadership Development, Microsoft Office, EMT, DoD, FEMA Elevation..., Process Improvement, Windows Sharepoint..., Event Management, Data Entry, Team Building, Public Speaking, Nonprofits, Fundraising, Access, Customer Service, Teaching, Social Media, Coaching, Social Networking
Education
Liberty University 2007 — 2009
Master of Education (M.Ed.), Teaching and Learning
American InterContinental University 2003 — 2006
Bachelor of Science (B.S.), Criminal Justice and Corrections
Timothy Christian High School 1997 — 2001
High school diploma
Miracle Ear January 2012 - Present
Filers Powersprts January 2010 - January 2011
Fuccillo Kia January 2008 - January 2010
United States Air Force January 2001 - January 2008
Skills
Customer Service, Employee Training, Sales, Leadership Development, Training, PowerPoint, Microsoft Word, Microsoft Excel, Staff Development, Recruiting, Employee Relations, Needs Analysis, People Skills, Organizational..., Instructor-led Training, Training Delivery, Leadership, Outlook, Career Development, Air Force, Sales Management, Security Clearance, Team Building, Management, Customer Satisfaction, Strategic Planning, Microsoft Office, Coaching, New Business Development, Sales Operations
Education
Ashford University 2014 — 2015
Master of Business Administration (M.B.A.), Organizational Leadership
Ashford University 2012 — 2013
Master of Arts (M.A.), Organizational Leadership
Ashford University 2010 — 2012
Bachelor of Arts (BA), Psychology, 3.3
University of Phoenix 2008 — 2010
Associate of Arts and Sciences (A.A.S.), Psychology
Miracle Ear October 2012 - Present
AccuQuest Hearing Centers January 2011 - October 2012
Kimball Bridge Dental May 2010 - January 2011
Skills
Excel, Event Management, Team Management, Insurance, Microsoft Office, Healthcare, Financial Reporting, Documentation, Microsoft Excel
Education
Gwinnett Technical College 2008 — 2010
Dental Assiting
Hearing Health 2010 - Present
Landmark February 2002 - Present
Miracle Ear January 2006 - September 2010
Willoughby Hearing Aid Centers, Inc. September 2004 - July 2006
Daily Journal of Commerce January 1998 - January 2005
Only Results January 1991 - January 2005
Standard Insurance Company January 1986 - January 1990
Context International January 1969 - January 1986
Skills
Hearing Aid Dispensing, Hearing Aids, Hearing Tests, Hearing Loss, Hearing, Auditory Processing, Audiology, Vocational..., Cognitive Rehabilitation, Mental Health Counseling, Nutritional Counseling, Couples Counseling, Family Therapy, Public Speaking, Coaching, Training, Team Building, Small Business, Leadership, Psychotherapy, Program Management, Social Networking, Marketing, Leadership Development, Organizational..., Sales, Teaching, Business Networking, Customer Satisfaction, Personal Development, Program Development, Fundraising, Marketing Strategy, Staff Development, Workshop Facilitation, Emotional Intelligence, Conflict Resolution, Nonprofits, Entrepreneurship
Education
Landmark Worldwide 2001 — 2020
Creating a life you love and living life powerfully, A
City University of Seattle 1987 — 2010
M.A., A.B.S., Applied Behavioral Science - Organization Development
The Haven Institute 1983 — 2005
Health and Well Being
Context International 1983 — 1998
Being Effective in Relationships and Producing Extraordinary Results, Myself, people and life, A
Western State College 1973 — 1977
B. A., Business Administration
State of Oregon Hearing Aid Specialist
Divine Wives Club March 2010 - Present
AVON November 2009 - Present
Just Right DeLights April 2008 - Present
Miracle Ear September 2007 - February 2009
Calcutta House 2005 - 2007
Education
Kaplan University 2009 — 2012
BA, Psychology
Community College of Philadelphia 2008 — 2012
Psychology
Ears 2 Hear March 2008 - Present
Miracle Ear June 2006 - March 2008
Cardone Industries November 1998 - June 2006
Federal-Mogul June 1997 - November 1998
Cooper Industries - Moog Automotive Division April 1993 - June 1997
Cooper Ind. - Wagner Brake Division March 1987 - April 1993
Skills
Automotive, Product Development, Manufacturing, Sales Management, Continuous Improvement, Account Management, Strategic Planning, Leadership, Cross-functional Team..., Operations Management, Management, Medical Devices, Customer Service, Key Account Management, Forecasting, Sales, New Business Development, Purchasing, Income Statement, Inventory Management, Team Building, Negotiation, Marketing Strategy, Sales Process, Competitive Analysis, Team Leadership, Budgets, Sales Operations, P&L Management, Marketing, Direct Sales, Selling, Pricing, Profit, Training, Retail, Customer Satisfaction, Healthcare, Strategy, Product Management, Business Planning, B2B, Product Launch, Customer Retention, Market Planning, Marketing Management, Business Development, Contract Negotiation, P&L, Executive Management
Education
Hinds Community College 1988 — 1991
Business
Move Ahead Coaching April 2015 - Present
AICUP February 2008 - Present
IA&B December 2002 - August 2007
Independent Insurance Agents of Pennsylvania September 1999 - December 2002
KCBGreen Services February 1995 - September 1999
Miracle Ear January 1998 - June 1999
South Central AIDS Assistance Network June 1995 - January 1997
Delaware Valley College December 1993 - March 1995
York College of Pennsylvania July 1988 - December 1993
Skills
Non-profits, Newsletters, Microsoft Office, Leadership, Staff Development, Strategic Planning, Nonprofits, Workshop Facilitation, Training, Employee Benefits, Research, Public Speaking, Higher Education, Fundraising, Microsoft Excel, Program Management, Marketing Strategy, Grant Writing, Facebook, Non-profit..., Community Outreach, Program Development
Education
Institute for Professional Excellence in Coaching (iPEC) 2014 — 2015
Certified Professional Coach (CPC), Energy Level Index-Master Practioner (ELI-MP), Life Coaching
Indiana University of Pennsylvania 1987 — 1988
MA, Student Affairs in Higher Education
Indiana University of Pennsylvania 1983 — 1987
BS-Education, Special Education
Myers Dermatology April 2015 - Present
Miracle Ear February 2014 - July 2014
Gibson, Greco, and Wood August 2006 - January 2014
Louisiana Cancer Control Partnership August 2013 - December 2013
Feist Weiller Cancer Center August 2013 - December 2013
Skills
Food Service, Restaurants, Time Management, Customer Service, Hospitality, Cashiering, Food, Restaurant Management, Food & Beverage, Cpr Certified, Event Planning, Microsoft Word, Prezi, PowerPoint, Organizational..., Organization, Group Work, Microsoft Excel, Communication Skills, Reliability, Filing, Public Speaking, Healthcare, CPR Certified, Management, Community Outreach, Leadership, Microsoft Office
Education
Louisiana State University in Shreveport 2014 — 2015
Master of Health Administration
Louisiana State University at Shreveport 2012 — 2013
Bachelor's of Science, Community Health
Louisiana Tech University 2006 — 2008
Leichter Law Firm February 2014 - June 2015
Walgreens September 2013 - November 2014
Miracle Ear June 2013 - February 2014
Insurance 360 July 2012 - June 2013
Skills
Proficient Typing Skills, 10 Key, Microsoft Office, Microsoft Word, Microsoft Excel, Outlook, PowerPoint, Healthcare, Marketing, Life Insurance, Event Planning, Process Scheduler, Medical Terminology, Public Speaking, Coaching, Team Building, Training, Time Management, Data Entry, Purchasing, Inventory Management, Custom, Account Management
Education
Texas State University 2015 — 2019
Bachelor of Arts (B.A.), English
Southern Careers Institute-Austin 2012 — 2013
Pharmacy Technician Certification, Pharmacy Technician/Assistant, 3.2
University of Mary Hardin Baylor 2005 — 2006
Elementary Education and Teaching
Texas Lutheran University 2004 — 2005
Kinesiotherapy/Kinesiotherapist
Hamilton Beach Brands Inc. September 2014 - Present
Claire’s Boutique July 2011 - January 2013
Miracle Ear December 2011 - January 2012
Wisdom Tooth Theater Company March 2009 - May 2010
Johnson and Wales University September 2006 - May 2008
Skills
Data Entry, Microsoft Office, Customer Service, Microsoft Excel, QuickBooks, Marketing, Invoicing, Budgets, Management, Social Media, PowerPoint, Social Media Marketing, Microsoft Word, Event Management, Marketing Communications, Outlook, Social Networking, Facebook, Sales, Customer Satisfaction
Education
Anderson University 2008 — 2010
Bachelor of Science, Marketing with Music Business
Johnson and Wales University 2006 — 2008
Associate, Science, Business Administration
JCPenney August 2015 - Present
Miracle Ear July 2012 - June 2015
Skills
Data Entry, Microsoft Office, Phone Etiquette, Microsoft Word, Customer Service, Telephone Skills, Time Management, Outlook, Inventory Management, PowerPoint, Customer Satisfaction, Public Speaking, Teamwork
Education
Central Michigan University 2015 — 2017
Bachelor’s Degree, Journalism
Delta College 2012 — 2014
Associate’s Degree, Journalism
South Suburban College September 2015 - Present
Hearing Lab Technology, LLC June 2015 - Present
Miracle Ear October 2013 - June 2015
Beltone Hearing Centers February 2013 - October 2013
AccuQuest Hearing Centers August 2012 - February 2013
Pediatrix Medical Group December 2010 - August 2012
Illinois State University August 2010 - August 2012
Marriott International January 2008 - December 2010
Saint Louis University August 2006 - May 2007
Skills
Pediatrics, Music, Healthcare, Audiology, Hearing Tests, Hearing Aid Dispensing, Hearing Aids, Rehabilitation, Aural Rehabilitation, Hearing Loss, Speech, Research, Treatment, Clinical Research, Hearing Conservation, Microsoft Word, Microsoft Office, Cpr Certified, Medical Devices, Customer Service, Public Speaking, PowerPoint, Sales, Management, HIPAA, Training, Time Management, Healthcare Management, Audiometry, Auditory Processing, Telephone Skills, Team Building, Critical Thinking, Marketing, Assistive Listening..., Evoked Potentials, Quality Patient Care, Employee Training, Staff Development, Strategic Planning, Sales Operations, Sales Management, Coaching, Social Media, Account Management, Event Planning, Hospitals, Leadership, Marketing Strategy, New Business Development
Education
Parkland College 2012 — 2012
H.I.S certification, Hearing Instrument Specialist
Illinois State University 2010 — 2012
Bachelor of Science (BS), Audiology/Audiologist
Saint Louis University 2006 — 2010
Bachelor's degree, Speech-Language Pathology/Pathologist
Thornwood High School 2002 — 2006
General Studies, General Studies
West Coast Hearing/Miracle Ear 2007 - 2015
Miracle Ear 1999 - 2006
Miracle Ear of the East Bay 1989 - 1999
Miracle-Ear, Inc. 1986 - 1989
Miracle Ear 1984 - 1986
Skills
Team Building, Customer Service, Strategic Planning, Budgets, Coaching, Training, Sales Operations, Sales, Leadership Development, Sales Management, New Business Development
Education
California State University-Hayward 1973 — 1975
Bachelor's of Science degree, Speech Path/Audiology, 3.53
California State University-Chico 1968 — 1970
Miracle Ear June 2014 - Present
Skills
CAOHC Certified, Microsoft Excel, PowerPoint, Teamwork, Time Management, Microsoft Word, Research, Customer Service, Leadership, Event Planning, Hospitals, Sales, Marketing, Social Networking
Education
Northern Illinois University 2010 — 2014
Bachelor of Science, Communicative Disorders
Alton High School 2006 — 2010
Pinnacle Commercial Development, Inc. May 2015 - August 2015
American Artisans Group , LLC. July 2014 - May 2015
Dr.Parikh November 2013 - July 2014
DCM Construction Enterprises September 2012 - October 2013
Miracle Ear January 2011 - January 2013
Accredited Dermatology July 2007 - October 2008
Skills
Customer Service, Outlook, Sales, Time Management
Education
NJ School of Dental Assisting and radiology 2010 — 2011
Certified dental assistant
Ocean County College 2007 — 2009
Business/Commerce, General
Lacey Township Highschool 2003 — 2007
Diploma
Miracle Ear February 2013 - Present
Miracle Ear May 2010 - February 2013
St. Joseph's Healthcare System March 2007 - August 2009
Skills
Customer Service, Healthcare, Sales, Time Management, Inventory Management, Team Building, Data Entry, Telephone Skills, Microsoft Word, Office Management, Administrative..., Customer Satisfaction
Education
Hudson County Community College
Associate's degree, Applied Sciences, Early Childhood Education
First Quality Nonwovens May 2014 - Present
First Quality Nonwovens May 2014 - September 2014
Bloomsburg University August 2013 - August 2014
Native Love June 2010 - May 2014
Benton Christian Church June 2005 - December 2009
Miracle Ear May 2008 - June 2009
Enterprise Rent-A-Car May 2007 - August 2007
Skills
Adobe Creative Suite, Instructional Technology, Critical Thinking, Instructional Design, Technical Training, Advertising, Learning Management..., Customer Service, Social Networking, New Business Development, Web Design, Visual Styling, Retail, Employee Training, Fashion Design, Marketing, Event Planning, Fashion, Marketing Communications, Sales Management, Handbags, Italian Jewelry, Email Marketing, Online Marketing, Social Media Marketing, Fashion Illustration, Sales Operations, Hearing Aids, Strategic Sales, Trend Forecasting, Cold Calling, Training, PowerPoint, Microsoft Excel, Leadership, Management, Public Speaking, Microsoft Word
Education
Bloomsburg University of Pennsylvania 2013 — 2014
Master's of Science & Technology, Instructional Technology
Bloomsburg University of Pennsylvania 2004 — 2008
Bachelor's degree, Communication and Media Studies, 3.57
Word of Life Bible Institute 2003 — 2004
non accredited school, Bible/Biblical Studies, 4.0
Arizona Research Center May 2015 - Present
Child Protection Services February 2015 - April 2015
EDMC March 2014 - August 2014
Independent Insurance Agent December 2013 - January 2014
Wisconsin Auto Title Loan May 2013 - September 2013
Allstate June 2012 - December 2012
Miracle Ear May 2011 - August 2011
AT&T July 2001 - July 2008
Skills
Customer Service, Sales, Advertising, Marketing, Call Centers, Team Building, Strategic Planning, Management, Customer Satisfaction, Microsoft Office, Account Management, Time Management, Social Media, Social Networking, Microsoft Word, Outlook, Microsoft Excel, Adobe Photoshop, Adobe Illustrator, Adobe Quark Xpress, PC Freehand, Microsoft Windows 98, Admissions
Education
Madison Area Technical College 2010 — 2010
Certified, Information Technology, Passed
Madison Area Technical College 2009 — 2009
Certification, Certified Nursing Assistant, Passed
Milwaukee Institute of Art and Design 1985 — 1989
Bachelor of Fine Arts (B.F.A.), Graphic Design
CHS August 2015 - Present
U.S. Bank November 2014 - August 2015
Gage 2015 - 2015
Gage 2015 - 2015
Gage 2015 - 2015
Thomson Reuters May 2013 - November 2014
Fision September 2008 - December 2013
TEAM LLC October 2007 - September 2008
Miracle Ear March 2007 - September 2007
Target September 2003 - February 2007
Skills
.NET, ASP.NET, C#, Microsoft SQL Server, ASP.NET MVC, Web Services, RESTful WebServices, JavaScript, jQuery Mobile, jQuery UI, Visual Studio, CSS3, HTML 5, Application Architecture, Scrum, WCF, VB.NET, Enterprise Architecture, Test Driven Development, Advanced SQL Programming, Windows Azure, SQL Azure, Advanced Azure, AJAX, IIS, LINQ, SSIS, SSRS, OAuth, DB2, Oracle, Salesforce.com, CRM, Visio, T-SQL, TFS, Unobtrusive Javascript, Subversion, Windows 8 Metro Apps, Hardware Architecture, CSS, JSON, HTML, Game Development, Objective-C, PHP, MySQL
Education
Bharathiar University 1998 — 2002
Bachelor of Engineering (B.E.), Computer Engineering
Family Motor Coach Association October 2013 - Present
Miracle Ear March 2011 - September 2013
The Pampered Chef March 2001 - February 2011
Child Focus, Inc. 2002 - 2002
Brentwood-Benson Music Publishing Co. February 2000 - March 2001
Senior Citizens, Inc. 2001 - 2001
Skills
Sales, Customer Service, Office Administration, Marketing, Relationship Management, Presenter, Microsoft Office, Event Planning, Employee Training, Appointment Scheduling, Writing, Recruiting, Sales Management, Sales Presentations, Marketing Communications, PowerPoint, Photoshop, Team Leadership
Education
Middle Tennessee State University 1994 — 1999
Bachelor of Applied Science (BASc), Recording Industry Business Emphasis
Morley July 2014 - Present
Miracle Ear May 2011 - September 2014
Skills
Social Networking, Sales, Supervisory Skills, Customer Service, Microsoft Office, Team Building, Sales Management
Education
Michigan State University 1998 — 1999
Business Administration and Management, General
Lansing Community College 1997 — 1998
Business Law
Farmers Insurance July 2015 - Present
Miracle-Ear May 2009 - July 2015
Prince of Peace ECLC March 2008 - May 2009
Durham School Services July 2006 - May 2009
Dollar General July 2005 - July 2006
Skills
Team Building, Process Scheduler, Event Planning, PowerPoint, Budgets, Customer Service, Office Management, Leadership, Highly detail oriented, Hospitals, Cold Calling, Project Management, Strategic Planning, Social Media, Marketing Strategy, Public Speaking, Management, Health Insurance, Medicaid, Medical Terminology, Medical Records, Inventory Management, Invoice Processing, Teamwork, Team Motivation, Telephone Reception, Telecommunications, Data Entry, Database Administration, Working With Children, Child Development, Organization Skills, Spreadsheets, Cash Flow, Account Management, HIPAA, Professional work ethics, Confidentiality, Increase Productivity, Financial Accounting, Financial Services, Customer Loyalty..., Long-term Customer..., (CRM) Customer..., Customer Retention, Employee Training, Troubleshooting, Sales Operations, Open Houses, insurance verifcation...
Education
Austin Community College 2005 — 2016
Associate's Degree, Early Childhood Education and Teaching, In Progress
Bastrop High School (BISD) 2001 — 2005
High School Diploma (Recommended), Health Science Technology, HSTE I-III
Miracle ear September 2004 - Present
Skills
Customer Service, Medical Devices, Office Management, Healthcare, Sales, Outlook, Inventory Management, Microsoft Office, Data Entry, Microsoft Word, Team Building, Microsoft Excel, Hardware Diagnostics, Marketing, Public Speaking
Education
Duquesne University 1986 — 1988
Bachelor's Degree, Finance and Economics
Bethany College 1984 — 1986
Bachelor's Degree, Business/Managerial Economics
Enterprise Fleet Management April 2015 - Present
Enterprise Fleet Management December 2012 - April 2015
Enterprise Rent-A-Car September 2011 - December 2012
Enterprise Fleet Management April 2008 - September 2011
Miracle Ear September 2004 - April 2008
Skills
Customer Satisfaction, Fleet Management, Vehicles, Microsoft Office, Salesforce.com, Customer Retention, Customer Service, Accounts Receivable, Accounts Payable, Invoicing, QuickBooks, Automotive, Outlook, Time Management, Data Entry, Microsoft Word, Account Reconciliation, Financial Reporting, Bookkeeping, Journal Entries, General Ledger, Spreadsheets, Bank Reconciliation, Financial Statements, Accruals, Purchasing, Accounting, Cash Receipts, PeopleSoft, Microsoft Excel, Expenses, Fixed Assets, 10 Key, Petty Cash, Invoice Processing
Education
California State University-East Bay 2015 — 2016
Bachelor of Business Administration (BBA), Business Administration and Management, General
Heald College-Hayward 2005 — 2007
Associate of Arts (A.A.), Accounting and Business/Management
Xstream Travel March 2015 - Present
K&R Repair July 2009 - Present
DeVry University January 2015 - March 2015
Primus Orthopedics January 2011 - February 2012
Miracle Ear April 2007 - January 2011
Skills
Customer Service, Strategic Planning, Management, Marketing, Microsoft Word, Healthcare, Sales, Coaching, Public Speaking, Team Building, Leadership, Microsoft Excel, PowerPoint, Training, Social Media, Microsoft Office, Time Management
Education
DeVry University 2011 — 2015
Bachelor's Degree, Project Management
Miracle Ear April 2013 - Present
Miracle Ear February 2012 - April 2013
Dick's Sporting Goods August 2011 - March 2012
Fette Ford, Kia & Infiniti November 2010 - January 2012
Newark Art Council October 2011 - October 2011
Phoenix Solutions June 2010 - February 2011
Ann Taylor May 2009 - January 2011
Rupert Raven Contemporary Gallery March 2010 - September 2010
William Paterson University Recreational Center September 2006 - May 2010
William Paterson University Recreational Center September 2006 - May 2010
Skills
Painting, Customer Service, Drawing, Marketing, Portraits, Research, Sales, Management, Art, Art History, Sketching, Murals, Training, Illustrator, Event Management, Mac, Retail Industry, Direct Sales, Reception, Data Entry, Warehousing, Gallery Assistant, Art Management, Visual Merchandising, Adobe Software, Microsoft Works, Art Exhibitions, Art Education, Mac OS, Hearing Aids, Hearing Aid Dispensing, Public Speaking, Business Development, Public Relations, Community Outreach, Educational Outreach
Education
William Paterson University of New Jersey 2006 — 2010
BFA, Fine Art, Economics
County College of Morris 2005 — 2006
Not applicable, Fine Art
Miracle Ear Savannah August 2013 - Present
Success Is SIMPLE January 2009 - Present
Miracle Ear 2013 - 2013
Emerson Investments February 2007 - December 2012
Colonial Life June 2011 - September 2011
Edward Jones June 2004 - February 2007
Skills
Public Speaking, Spanish, Creative Writer, Insurance, Life Insurance, Marketing, Team Building, Management, Health Insurance, Small Business, Sales Management, Sales, Retirement Planning, New Business Development, Account Management, Selling Skills, Web Design, Strategic Financial..., Investments
Education
Armstrong State University 1989 — 1990
Mathematics
Dallas ISD July 2014 - Present
The Highlands School August 2013 - July 2014
Venus ISD July 2012 - July 2013
Dallas ISD January 2012 - July 2012
Le Shoppe May 2008 - October 2009
Miracle Ear August 2008 - July 2009
Educational Testing Service (ETS) August 2007 - May 2008
Macy's December 2006 - July 2007
University of Pennsylvania May 2003 - July 2006
University of Pennsylvania May 2003 - July 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, Coaching, Physics, Curriculum Development, Higher Education, Tutoring, Curriculum Design, Science, Staff Development, Educational Leadership, Classroom, Science Education, Teacher Training, Adult Education, Physics Education, Secondary Education, Integrating Technology..., Editing, Nonprofits, Technical Writing, Biology, Lecturing, Differentiated..., Test Preparation, Project-based Learning, STEM, Common Core State..., Smartboard, Technology Education, Lesson Planning, Grant Writing, Educational Research, Educational Technology, Instructional Design, Mathematics Education, Community Outreach, Fundraising, Program Development, Data Analysis
Education
Region Eleven Texas 2010 — 2011
Texas Teacher's Certificate, Secondary Education and Teaching
Eastern Illinois University 2009 — 2010
Secondary Education and Teaching
University of Pennsylvania 2000 — 2004
Bachelor of Arts (BA), Ecology, Evolution, Systematics, and Population Biology
Hoekwater Family Denistry November 2012 - Present
Arlington Heights Dental Group April 2011 - August 2012
Miracle Ear October 2009 - February 2010
The Christian Rest Home May 2006 - September 2009
Skills
Customer Service, Coaching, Healthcare, Sales, Microsoft Office, Microsoft Word, PowerPoint, Public Speaking, Inventory Management, Microsoft Excel, Team Building, Time Management, Employee Relations, Teaching, Research, Team Leadership, Strategic Planning, Event Planning, Budgets
Education
Grand Valley State University 2009 — 2010
Bachelors of Arts Degree, Criminal Justice
Grand Rapids Community College 2006 — 2009
Associates Degree, Arts
Hewlett-Packard November 2014 - Present
Hewlett-Packard November 2013 - November 2014
Hewlett-Packard November 2012 - November 2013
Hewlett-Packard September 2009 - October 2012
Miracle Ear October 2006 - November 2008
Danbury Chevrolet & Cadillac August 2000 - September 2004
Skills
Management, Account Management, Solution Selling, Enterprise Software, Cloud Computing, Direct Sales, Sales Process, Channel Partners, Salesforce.com, SaaS, Sales Operations, CRM, Go-to-market Strategy, Partner Management, Sales Management, Business Alliances, Strategic Partnerships, Pre-sales, Sales Enablement, Professional Services, Managed Services, Cold Calling, Storage, Sales, Lead Generation, Selling, Demand Generation, Channel Sales, HP, Software Industry, Data Center, Product Marketing, Resellers, Virtualization, Sales Presentations, Storage Solutions, Unified Communications, B2B, Storage Virtualization, Complex Sales, Multi-channel Marketing, Business Development, Key Account Management, Enterprise Storage, Product Management, Cross-functional Team..., Leadership, Business Analysis
Education
Chadron State College
Bachelor of Arts (B.A.), Business and Mathematics
Miracle Ear March 2013 - Present
Skills
Computer Proficiency, Network Administration, Sales Management, Sales Operations, Labor Management, Employee Training, Customer Service, Hiring, Sales
Education
Eastern Maine Community College 2010 — 2013
Associate's degree, Computer Systems Networking and Telecommunications
Indiana Hearing Aid Company January 2014 - Present
Manan Technologies, Inc. August 2011 - January 2014
Miracle Ear January 2009 - August 2011
Spinal Aid Health Center June 2006 - December 2009
Skills
Direct Marketing, Marketing Strategy, Marketing, Event Planning
Education
Ivy Tech Community College 2011 — 2013
Bachelor of Business Administration (B.B.A.), Marketing/Marketing Management, General
Oakland City University 2000 — 2005
AS Applied Science, Culinary Arts/Chef Training
Rampart High School
ULTA Beauty July 2014 - Present
Heartland Payment Systems October 2013 - March 2014
Miracle Ear September 2012 - May 2013
Medical Accounts Receivable Systems December 2010 - October 2011
Bristol Broadcasting May 2009 - December 2010
Regions Bank October 2001 - June 2008
TOWNE BANK January 2000 - January 2001
Centura Bank January 1990 - January 2000
Centura Bank January 1996 - January 1997
First Coastal Bank January 1993 - January 1996
Skills
Public Relations, Business Acquisition, Customer Service, Banking, Finance, Cold Calling, Mortgage Lending, Strategic Planning, Objection Handling, Hearing Aid Dispensing, Staff Development, Consumer Lending, Marketing Management, Public Speaking, Social Media, PowerPoint, Fundraising, Contract Negotiation, Marketing, Event Management, Microsoft Office, Microsoft Excel, Team Building, Negotiation, Management, Budgets, Project Planning, Customer Satisfaction, Event Planning, Time Management, Building Relationships, Sales Presentations, Leadership Development, Advertising, Sales, New Business Development, Training, Relationship Building
Education
Mid Continent University 2010 — 2012
Bachelor, Business Management
Paducah Community College 1981 — 1986
Associate, Business Management
Mid-Continent University
Business, Management, Marketing, and Related Support Services
Mid-Continent University
Business, Management, Marketing, and Related Support Services
Mid-Continent University
Business, Management, Marketing, and Related Support Services
Mid-Continent University
Business, Management, Marketing, and Related Support Services
Mid-Continent University
Business, Management, Marketing, and Related Support Services
ShoreTel December 2013 - Present
Harden Healthcare, LLC December 2010 - November 2013
Third Coast Contracting, Inc. 2004 - 2012
Shannon Slachter Rental Property 2003 - 2012
Seton Family of Hospitals June 2003 - March 2010
Beltone 2002 - 2003
MCSi 1999 - 2002
Beltone 1996 - 1999
Independent Small Business Accounting Consultant 1994 - 1996
Miracle Ear 1990 - 1994
Skills
FMLA, Payroll, Accounting, Forecasting, Kronos
Education
Austin Community College
Associate of Science (AS), Accounting and Marketing
Meridian Health Plan May 2015 - Present
OtterBase January 2014 - May 2015
Honor Medical Staffing September 2012 - January 2014
Miracle Ear March 2012 - September 2012
Anchor Danly September 2010 - March 2012
Armor Express October 2009 - August 2010
Pallets Business Supplies August 2006 - August 2009
Skills
Customer Service, Time Management, Microsoft Office, Inventory Management, PowerPoint, Leadership, Microsoft Excel, Microsoft Word, Team Building, Healthcare, Hospitals, Recruiting, Employee Relations, Account Management, Human Resources, Temporary Placement, Management, Training
Education
Grand Valley State University 2004 — 2009
Bachelor's of Science, Health Communications
Ourisman Chrysler, Dodge, Jeep, Ram December 2012 - Present
Miracle Ear January 2004 - May 2009
Skills
Automotive Sales, Home Remodeling, Sales, Persuasion, Negotiation, Follow-through Skills, Following Up, Customer Relations, Deductive Reasoning, Consultative Selling, Inside Sales, Outside Sales, Customer Loyalty, Long-term Customer..., Remodeling, Solar Power, Pool Service, Parking Lots, Concrete, Construction, Customer Retention, Customer Satisfaction, Sales Management, Sales Process, Customer Service
Education
CHI Institute-Philadelphia 2001 — 2002
Electrical Design
Garnet Valley 1996 — 2000
Miracle Ear October 2015 - Present
By Appointment Only, Inc. (BAO) April 2014 - September 2015
NEP March 2001 - March 2014
Florida Dept of Children and Families March 1991 - June 1997
Skills
Sales, Account Management, Customer Service, Marketing, Sales Management, Cold Calling, Management, Customer Satisfaction, Direct Sales, Team Building, Strategic Planning, Microsoft Office, Sales Operations, Time Management, Public Speaking, Solution Selling, Training, B2B, Negotiation, Invoicing, Trade Shows, Sales Rep Relations, Manufacturing, Start-ups, P&L Management, Pricing, Budgets, Customer Relations, Logistics, Business Strategy, Business Planning, Accounts Payable &..., Payroll Processing, Payroll Administration, Bank Reconciliation, General Ledger, General Journal, IT Solutions, Marketing Solutions, B2B Marketing Strategy, B2C, Cloud Computing, NetApp, EMC Storage Solutions, Citrix XenDesktop, Cisco Technologies, Hyper-V, VMware, Lead Generation, Online Lead Generation
Education
Middlesex Community College 1987 — 1988
Accounting and Business/Management
Graduate Lowell High School
Business Administration and Management, General
Henderson Community College August 2008 - Present
KHSAA April 2005 - Present
Syngenta Seeds March 2001 - August 2008
Henderson County High School January 2000 - January 2005
Miracle Ear January 1990 - July 1997
Skills
Event Planning, Fundraising, Nonprofits, Event Management, Microsoft Office, Volunteer Management, PowerPoint, Microsoft Excel, Outlook, Customer Service, Administrative..., Microsoft Word, Research, Community Outreach, Public Speaking, Editing, Social Media, Grant Writing, Philanthropy, Budgets
Education
Western Kentucky University 2012 — 2014
Master's degree, Public Administration
Murray State University 2011 — 2012
Bachelor of Science (B.S.), Youth and Nonprofit Leadership
Advanced Audiology Of NY January 2011 - Present
Private Practice in Westchester NY December 2007 - March 2011
Montefiore Medical Center August 2005 - February 2007
Miracle Ear 2001 - 2004
Skills
Audiology, Hearing Aid Dispensing, Vestibular, Aural Rehabilitation, Hearing Aids, Hearing, Hearing Conservation, Rehabilitation, Tinnitus, Healthcare, Medical Devices, Pediatrics, Speech Therapy, Hardware Diagnostics, Speech, Evaluations, Auditory Processing, Audiometry, Hearing Tests, Assistive Listening..., Diagnostic, Leadership, Treatment, Clinical Research, Evoked Potentials, Early Intervention, Therapists, Hospitals, ENT, Vestibular..., Dizziness, Pharmacists, Amplification, Babies, EAR, Otology, Electrophysiology, Training, Practice Management, Cognition, Voice Therapy, Speech Perception, Medicine, Healthcare Management, Physicians, Apraxia, Health Education, Language Disorders, Dysphagia, Neurology
Education
Montclair State University 2002 — 2006
Sc.D, Audiology
Iona College 1998 — 2002
BA, Speech Pathology/ Audiology
Mount Saint Michael Academy 1994 — 1998
High School Diploma
WGBH September 2015 - Present
Miracle Ear September 2014 - September 2015
Koko FitClub Cape Cod October 2012 - September 2014
One Pointe Home Curators July 2008 - July 2012
Full Sail Real World Education December 2007 - March 2008
Carmike Cinemas 1998 - 2003
Skills
Computer Animation, UV mapping, Lighting, 3D Studio Max, Compositing, Modeling, Animation, Unreal Engine 3, After Effects, 3D, Character Animation, Unreal Editor, Photoshop, 3D Modeling, Game Development, Public Speaking, Account Management, Money Management, Game Design, Rendering, Maya, Texturing
Education
Rhode Island School of Design 2013 — 2013
Make a Bouncing Ball in Maya
New England Institute of Technology 2012 — 2012
PIXAR Masterclass in Animation and Story Development, Certificate of Completion
Rhode Island School of Design 2012 — 2012
Principles of Animation
Full Sail University 2005 — 2007
Bachelor's of Science, Computer Animation
Christopher Newport University 1999 — 2001
General
Lafayette High School, Williamsburg VA 1996 — 1998
Brooklyn Technical High School, Brooklyn, NYC, NY 1994 — 1996
Barnstable High School Summer Theater 1985 — 1988
Miracle Ear May 2006 - Present
AT&T October 2000 - March 2006
Miracle Ear - Sears September 1995 - June 2000
Education
Mott Community College 1993 — 1998
Associate, Information Systems; Medical Billing
Miracle Ear April 2008 - Present
Kforce Inc. October 2007 - March 2008
Skyline Financial of Chicago January 2006 - July 2007
Chicago Board of Trade February 1997 - December 2005
Education
Loras College 1993 — 1996
Miracle Ear April 2008 - Present
Education
Loras College 1993 — 1996
Bachelor of Science, Management
Bowling Green State University 1992 — 1993
Ascent Roofing December 2011 - Present
vision hearing alliance 2012 - 2012
My Hearing Centers July 2011 - December 2011
miracle ear August 2008 - May 2011
Valley J-mac LLC October 2007 - October 2008
Keller Williams Realty 2005 - 2008
Winnelson April 1995 - April 2005
Red Lion Hotel 1992 - 1995
Skills
hearing aids, Healthcare, Customer Service, Hearing Aids, Marketing, Public Speaking, Team Building, Coaching, Marketing Strategy, Contract Negotiation, Strategic Planning, Account Management, Budgets, New Business Development, Program Management, Sales, Social Networking, Social Media Marketing, Negotiation
Education
Fort Lewis College 1991 — 1995
Fort Lewis College 1991 — 1995
rampart 1988 — 1991
Miracle-Ear
Education
Eastern Michigan University 2000 — 2002
Bachelor of Science (B.S.)
Grand Valley State University 1992 — 1996
Bachelor of Science (B.S.)
Luxottica Retail North America July 2013 - Present
Park Aircraft Technologies October 2011 - Present
Miracle Ear May 2009 - January 2010
Luxottica Retail September 2000 - May 2009
Skills
Customer Service, Inventory Management, Process Improvement
Education
Hutchinson Community College
Kohls October 2009 - Present
Freelance Graphic Design/Art Direction September 2001 - Present
Tupperware Brands November 2007 - June 2013
Miracle Ear November 2000 - September 2001
The Arnold Group November 1999 - June 2000
Waryan Design December 1997 - October 1999
Fingerhut Companies, Inc February 1997 - September 1997
Skills
Illustrator, Photoshop, InDesign, QuarkXPress, Layout, Illustration, Art Direction, Advertising, Graphic Design
Education
Minnesota State University, Moorhead 1993 — 1996
Bachelor of Arts, Graphic Design
North Dakota State University 1991 — 1993
general
Allen County Public Library August 2009 - Present
Allen County Public Library January 2009 - July 2009
Allen County Public Library May 1999 - July 2009
Kohl's 1999 - 2000
Carroll Secretarial Services 1995 - 1999
Wicks-N-Sticks 1991 - 1999
Westside Animal Hospital 1994 - 1995
Miracle Ear 1990 - 1991
Walgreen's 1989 - 1990
Skills
Public Libraries, Library, Collection Development, Information Literacy, Electronic Resources, Community Outreach, Young People, Social Media, Research, Teaching, Public Speaking, Editing, Microsoft Office, Customer Service, Customer Satisfaction, Virtual Reference, Libraries, Microsoft Excel, Office Administration, Microsoft Word, Pinterest, Planning, Event Planning, Computer Troubleshooting
Education
Indiana University-Purdue University at Fort Wayne 1989 — 1994
Bachelor's of General Studies, Majored in General Studies, minored in Anthropology.
Norben Company January 2013 - Present
Miracle Ear March 2009 - December 2012
Cintas Corporation December 2006 - January 2009
United States Surgical July 2005 - June 2006
Education
Miami University 2000 — 2004
Bachelors, Biology
Bank of America June 2009 - March 2012
Miracle-Ear January 2008 - December 2008
Wirepath October 2006 - December 2007
Bank of America June 2002 - April 2005
FFwd (formerly The Convergency, Cadmus Direct) 1995 - 2002
Clarion/DMB&B 1993 - 1995
Wunderman Worldwide 1991 - 1993
Ogilvy & Mather Direct 1988 - 1991
Skills
Strategy, CRM, Business Development, Marketing, Analytics, Direct Marketing, Financial Services, Integrated Marketing, Segmentation, Customer Acquisition, Relationship Management, Banking
Education
Keene State College 1984 — 1988
Bachelor of Arts, English
Ramsey High School
City of Wayne, Michigan August 2011 - Present
Miracle Ear June 2008 - October 2010
Service Brands International October 2006 - May 2008
Service Brands International February 2006 - October 2006
Skills
Sales, Franchising, Public Speaking, Marketing Strategy, Budgets, New Business Development, Microsoft Excel, Strategic Planning, Leadership Development, Customer Service, Recruiting, Microsoft Office, Management, Social Media, Team Leadership, Operations Management, Team Building, Negotiation, Account Management, Coaching, Business Strategy, Business Development, Marketing, Sales Management, Start-ups, Business Planning, Leadership, Small Business, Public Relations, Training, Contract Negotiation, Project Management, Process Improvement, Entrepreneurship, Retail, Microsoft Word, Event Planning, Change Management, Analysis, Marketing Communications
Education
Michigan State University 1987 — 1995
Labor Relations, BS, Psychology, Economics, Political Science
Wayne Memorial High School
Miracle Ear September 2011 - Present
Dr. John Symeonides December 2005 - August 2011
D R Horton Home Builder May 2003 - August 2005
Skills
Medical Devices, Project Management, Business Strategy, Microsoft Excel, Microsoft Office, Healthcare
Education
Oklahoma City University
teacher, French/English
Miracle-Ear January 2010 - Present
Narragansett Brewing Company April 2009 - Present
Pepperell Summer Basketball League (PSBL) May 2009 - May 2012
Stateline Irrigation Supply May 2007 - August 2009
Putnam Investments 2007 - 2008
Skills
Event Management, Social Media Marketing, Marketing, Event Planning, Social Media
Education
Bridgewater State University 2005 — 2009
BS, Marketing
Miracle Ear April 2013 - Present
PepsiCo February 2011 - April 2012
PepsiCo January 2008 - February 2011
Nestlé USA August 2003 - January 2008
MARKETING SESSIONS June 2002 - August 2002
Skills
Consumer Products, Customer Insight, Nielsen, Shopper Marketing, Direct Store Delivery, Key Account Development, IRI, Grocery, FMCG, Key Account Management, National Accounts, Sales Operations, Sales, CRM
Education
Fordham University 1999 — 2003
Bachelor of Science, Business Administration; Business Management and Managerial Accounting
Family Hearing Care Center December 2000 - Present
Beltone November 1994 - November 2000
Miracle Ear November 1990 - 1994
Skills
Marketing Strategy, Marketing, Sales Management, Strategic Planning, Medical Devices, New Business Development, Entrepreneurship, Business Strategy, Product Development, Start-ups, Team Building, Product Management, Product Marketing, Marketing Management, Selling, Business Planning, Strategy, Customer Service, Healthcare, Account Management, Sales
Education
Bristol Community College 1997 — 1999
Associate's Degree, Business, Management, Marketing, and Related Support Services
North Miami Sr 1967 — 1969
High School
Miracle Ear 2010 - Present
Education
Dowling College
Bachelor's degree
Miracle ear March 2003 - Present
Skills
Strategic Planning, Customer Service, Marketing Strategy, New Business Development, Marketing, Sales, Management, Team Building, Training, Account Management, Sales Management, Healthcare, Coaching
Education
Fort Hays State University
Networking and Telecommunications
Miracle Ear April 2012 - Present
UT Medical Center September 2010 - May 2012
Education
Lamar University 1991 — 1993
miracle ear February 2003 - Present
Amplifon USA 2003 - Present
Kmart Corporation 1975 - 2002
Builders Square 1986 - 1999
Builder's Square 1986 - 1999
Skills
hearing instrument..., Merchandising, Inventory Management, Customer Satisfaction, Retail, Sales Management, Customer Relations, Strategic Planning, Customer Service, Team Building, Coaching, Negotiation, Problem Solving, Budgeting, P&L Management, Performance Management, Hiring, Business Planning, Operations Management, Supervisory Skills, Vendor Relations, Public Relations, Retail Management, Benefits Administration, Profit, Store Management, P&L, Profitability, Stores, Inventory Control, Mentoring, Forecasting, Sales Operations, Visual Merchandising, Contract Negotiations, Profit & Loss Management, New Business Development, Leadership Development, Talent Development, Business Strategy, Change Management, Trade Shows, Team Leadership, Promotions, Category Management, Loss Prevention, Expense Control, Employee Relations, Product Development, Planning
Education
East Tennessee State University 1967 — 1969
University of Evansville & East tennessee state university
health science
Advocate Christ Medical Center June 2015 - Present
Tel-Assist June 2012 - Present
Adventist Hinsdale Hospital May 2014 - May 2015
Miracle Ear November 2006 - June 2012
Skills
ACLS, PALS, BLS, Healthcare, HIPAA, Medical Terminology, Hospitals, Medical Devices
Education
Moraine Valley Community College 2012 — 2015
Associate of Arts and Sciences (A.A.S.), Respiratory Care Therapy/Therapist
Salon Sestra June 2015 - Present
Unequal Technologies Co September 2013 - June 2015
Miracle Ear October 2009 - September 2013
Springfield High School August 2006 - November 2009
Springfield Healthplex July 2000 - April 2008
Skills
Training, Event Planning, Microsoft Office, Social Media, Public Speaking, Team Building, Leadership, Customer Service
Education
McDaniel College 2000 — 2004
BA, Exercise Science
Neumann University
Master’s Degree, Sport and Entertainment Management
Cardiocom, LLC a Medtronic Company September 2015 - Present
Life Time Fitness 2012 - September 2015
Arizant Healthcare 2008 - 2012
Arizant Healthcare 2006 - 2008
Arizant Healthcare 2001 - 2006
Miracle Ear 1997 - 2001
Skills
Budgeting, Access, Analysis, Excel, Word, PowerPoint, Financial Reporting, General Ledger, Visual Basic
Education
Minnesota School of Business 2002 — 2008
Bachelor's degree, Business Administration
Miracle Ear July 2011 - Present
MIRACLE EAR July 2011 - Present
Skills
Customer Service, Customer Satisfaction, Medical Devices, Public Speaking, Retail, Sales, Sales Management, Sales Operations, Strategic Planning, Team Building, Marketing Strategy, Marketing, Direct Sales, Cold Calling, Healthcare, Customer Retention, New Business Development
Education
Lamar University
Abbott Laboratories April 2008 - Present
Miracle Ear January 2007 - April 2008
SePRO Corporation October 2003 - December 2006
SePRO Corporation October 1999 - October 2003
SePRO Corporation January 1997 - October 1999
Education
Indiana University Bloomington 1992 — 1996
BS, Environmental Biology
Kroger December 2010 - Present
Spartan stores (food town) October 2010 - December 2010
Miracle Ear August 2010 - September 2010
Miracle Ear July 2007 - July 2010
Education
Monroe County Community College 2003 — 2009
Associates of Science, Business/Marketing
Monroe County Community College
Business Management
Miracle Ear June 2014 - Present
Miracle Ear November 2009 - April 2013
Miracle Ear April 2002 - October 2009
Skills
Sales Management, Strategic Planning, Sales, Medical Sales
Education
Moravian College 1998 — 2001
BA, Business Management
Cedar Crest College 1997 — 1998
BA, Business Management
Bethlehem Catholic High School
Miracle Ear February 2015 - Present
Gosnold on Cape Cod October 2013 - October 2014
Doctors' Management Service Inc. May 2013 - October 2013
PartyLite August 2012 - May 2013
Atlantic Primary Care January 2012 - March 2012
Neighborhood Health Plan December 2006 - July 2010
Blue Cross & Blue Shield of Massachusetts2004 August 2004 - November 2006
Skills
Administrative..., Health Insurance, HIPAA, Hospitals, Analysis, Lotus Notes, Social Media, Management, Customer Service, Teller Operations, Social Networking, QuickBooks, Cpr Certified, Strategic Planning, Public Speaking, Microsoft Office, Graphic Design, PowerPoint, Healthcare, Outlook, Process Improvement, Data Entry, Training, Medical Terminology, Typing, Banking, Microsoft Excel, Facebook, 10 Key, Microsoft Word, Retail, Sales, Teamwork, Visio, Administration, Telephone Skills, Administrative...
Education
Lincoln Technical Institute 2011 — 2012
Medical Assisting Certificate, Medical Assisting
Lincoln Technical Institute 2011 — 2012
Medical Assisting
Gordon College 1993 — 1994
Social Work/Music
Curry College 1990 — 1992
Social Work
Curry College 1990 — 1992
Liberal Arts Coursework
C. Wimberley Chevy, Buick, GMC & Ford May 2013 - Present
Deals on Wheel's April 2012 - Present
Frank Pastrick CHEVROLET October 2002 - July 2009
Miracle ear July 2000 - July 2003
Education
Ferris State University 1982 — 1982
none, Gen. & Welding
Rainbow International Disaster Restoration June 2010 - Present
Miracle Ear April 2009 - June 2010
Elite Senior Services October 2007 - January 2009
Mortgage Design Group.com 2000 - 2007
American Trade Publications July 1993 - May 1998
Education
Front Range Community College 1993 — 1995
Sign Language Interpretation
AccuQuest Hearing Center June 2011 - Present
Miracle-Ear November 2001 - June 2011
Skills
Audiology, Hearing Conservation, Medical Devices, Healthcare, Public Speaking
Education
Northern Illinois University
Bachelor of Science, Communicative Disorders
Miracle Ear January 2006 - January 2010
Education
Citrus College 1978 — 1980
Associate Science, Biology
Hearing Lab Technology, LLC 2014 - Present
Beltone Hearing Aid Ctr. February 2007 - September 2014
Miracle-Ear April 2005 - February 2007
Millennium Cycle Works, Inc. June 2003 - May 2004
First Horizon Pharmaceutical Corp April 2002 - June 2003
City of Gainesville February 2001 - February 2002
Duramed Pharmaceuticals, Inc. March 1999 - December 2000
Skills
Customer Service, Medical Devices, Healthcare, Sales, Training, Sales Management, Team Building, Sales Operations, Product Launch, Marketing Strategy, Public Speaking, Project Management, Management
Education
Miami University
Miami University
Bachelor of Arts (B.A.), Public Administration
CenturyLink April 2015 - Present
Premier, A Xerox Company 2014 - April 2015
Miracle Ear January 2007 - 2014
Sears Holding Co January 2003 - January 2007
Raccoon River Brewing Co. 1999 - 2005
Skills
Inventory Management, Sales, Account Management, Customer Service, Coaching, Medical Devices, Outlook, Sales Management, Sales Operations, Microsoft Excel, Microsoft Office, PowerPoint, Customer Satisfaction, Marketing, Management, Leadership, Team Building, Salesforce.com, New Business Development
Education
Upper Iowa University 2008 — 2011
B.S., Business Administration
Des Moines Area Community College 2004 — 2007
A.A.S; Associates, Applied Science, Computer Aided Design
Iowa State University 2003 — 2006
3yrs, Engineering
Charlotte Mecklenburg Schools January 2006 - Present
Charlotte Mecklenburg Schools April 2004 - January 2006
Interim HealthCare 2002 - 2004
US Airways 2002 - 2002
Miracle Ear 1997 - 2001
Mecklenburg County 1992 - 1996
Skills
Public Speaking, Program Development, Community Outreach, Staff Development, Educational Leadership, Adult Education, Higher Education, Instructional Design, Social Services, Conflict Resolution, Leadership, Social Networking, Tutoring, Workshop Facilitation, Community Development, Editing, Social Media, Research, Classroom
Education
Brookstone College-Charlotte
Adminstration
CPCC
Early Childhood Adminstration, Educational Leadership and Administration, General
CPCC
Early Child Credentials, Early Childhood Education and Teaching
Harding High School
Miracle Ear April 2012 - Present
The Sign Company of Tallahassee January 2004 - March 2012
Genesis Group January 2000 - December 2004
URS Corporation January 1996 - January 2000
Education
Florida State University 1993 — 1995
Civil Engineering
HearUSA March 2014 - Present
Knapp Hearing Aids January 2000 - March 2014
Miracle Ear August 1997 - May 2000
Discount Hearing Aids September 1995 - August 1997
H.C. Knapp hearing aids May 1983 - August 1995
Skills
Hearing Aids, Strategic Planning, Medical Devices, Customer Service, Team Building, Account Management, Sales Management, Sales, Sales Operations, Product Launch, Healthcare, New Business Development, Marketing Strategy, Public Speaking, Management, Forecasting, Social Media, Cross-functional Team..., Marketing
Education
Grand Rapids Community College 1977 — 1979
Integrity Hearing Account Executive - AZ/NV/UTUnitron GlobalMay 2015 - Present
Miracle Ear March 2003 - July 2011
Education
California State University-San Bernardino
Kaiser Group Inc March 2012 - Present
Flambeau Inc. November 2010 - June 2011
Miracle Ear June 2008 - November 2010
Spectrum Brands 1991 - 2005
Education
Madison Area Technical College 2005 — 2007
Associate of Arts and Sciences (AAS), Business Administration and Management, General
GOOD SHEPHERD MEDICAL CENTER March 2009 - Present
Miracle Ear April 2007 - November 2007
MIKE BURKETT,CPA January 2007 - April 2007
Skills
10 KEY, Data Entry, Microsoft Office, Microsoft Office 2007, Microsoft Works, Excel, PowerPoint, Phone Skills, Money Handling
Education
Kilgore College 2007 — 2008
OFFICE PROFESSIONAL
Miracle Ear May 2010 - May 2014
Landau December 2006 - May 2010
Talbots August 2005 - December 2006
Skills
Management, Sales, Retail, Visual Merchandising, Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Organization
Education
International Academy of Design and Technology-Chicago 2001 — 2004
Bachelor of Arts (BA), Fashion Merchandising and Retail Management
Best Western October 2011 - Present
IBC Bank February 2011 - September 2011
Seton Healthcare Family November 2010 - February 2011
Best Buy May 2010 - November 2010
Seton Healthcare Family June 2010 - August 2010
Huston-Tillotson University October 2007 - May 2010
Miracle Ear June 2007 - August 2007
Ruby's Diner, Inc. March 2005 - August 2006
Education
Huston-Tillotson University 2006 — 2011
Bachelor of Arts (BA), Business Administration - Accounting
Miracle Ear June 1981 - Present
Skills
Sales Operations, Healthcare, Customer Service, Marketing Strategy, Retail, Marketing, Sales, Inventory Management, Medical Devices, Hospitals, Team Building, Pharmacists, Sales Management, Account Management, Hardware Diagnostics, Direct Sales, Customer Retention, Microsoft Office
Education
Massachusetts College of Pharmacy and Health Sciences 1975 — 1980
Bachelor of Science (BS), Pharmacy
Xaverian Brothers High School 1972 — 1975
Miracle Ear 2011 - Present
HuHot Mongolian Grill August 2009 - December 2012
Chili's October 2007 - September 2009
Skills
certified nursing...
Education
Des Moines Area Community College 2012 — 2016
Associate of Arts and Sciences (AAS), Registered Nursing/Registered Nurse
Sanford high School 2012 — 2012
High school diploma, General Studies
Miracle Ear December 2012 - Present
786 Sayal Enterprise August 2009 - April 2012
PLT Operating LLC October 2006 - May 2008
Education
Ashford University 2010 — 2013
Bachelor of Arts (B.A.), Health and Human Services
Texarkana College 2001 — 2002
Dresser-Rand 2007 - 2011
Miracle Ear 2005 - 2007
Education
Elmira College 2012 — 2014
Bachelor of Business Administration (BBA), Marketing
Corning Community College 2010 — 2012
Associate's degree, Business Administration - Accounting
Genesis HealthCare September 2010 - Present
Home Healthcare June 1987 - August 2012
Miracle Ear April 2007 - September 2010
Education
Hamilton Technical College 2006 — 2007
I received a MA certificate, Medical/Clinical Assistant
Central High School / Davenport, Iowa 1979 — 1982
Diploma, Basic Skills and Developmental/Remedial Education
Miracle Ear 1993 - 1999
Skills
Customer Service, Microsoft Word
Education
Liberty University 2012 — 2014
AK Steel Corporation March 2008 - Present
Severstal NA January 2006 - February 2008
Miracle Ear January 2005 - December 2005
Skills
Accounting, Accounts Payable, Forecasting, General Ledger, Account Reconciliation, Financial Analysis, Budgets, Financial Reporting
Education
Madonna University 1993 — 1998
Bachelor of Science, Accounting