M*Modal (formerly MedQuist)
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M*Modal (formerly MedQuist) Employees
Nuance Communications October 2013 - August 2015
M*Modal (formerly MedQuist) October 2008 - October 2012
MedQuist July 2005 - October 2008
MedQuist January 2003 - July 2005
Heartland Information Services June 2001 - December 2002
American Red Cross September 1999 - September 2001
American Red Cross March 1999 - September 1999
American Red Cross June 1995 - March 1999
Skills
Process Improvement, Vendor Management, Operations Management, Healthcare Information..., Cross-functional Team..., Project Management, Outsourcing, Program Management, BPO, Team Building, Quality Assurance, Team Leadership, Management, Leadership, HIPAA, Business Process..., EHR, SaaS, Service Delivery, Business Analysis, Account Management, Troubleshooting, Team Management, EMR, Training, Product Management, Customer Satisfaction, Recruiting, Customer Retention
Education
Bowling Green State University
Bachelor of Business Administration (B.B.A.)
Nuance Communications October 2012 - Present
Nuance Communications November 2009 - November 2012
M*Modal (Formerly MedQuist) April 2007 - October 2008
WellSpan Health (formerly York Hospital) 1984 - 1992
Skills
Process Improvement, Salesforce.com, SaaS, Account Management, Call Center, Leadership, Product Management, Team Leadership, Team Building, Sales Operations, Health Information..., Medical Terminology, Solution Selling, Cross-functional Team..., CRM, Healthcare, Software Documentation, Call Centers, Healthcare Information..., Enterprise Software, HIPAA, HL7, Integration, Informatics, Quality Assurance
Education
Elizabethtown College
Associate of Science (AS)
McKesson Health Solutions September 2014 - Present
RentPath March 2013 - September 2014
Cox Communications September 2010 - February 2013
M*Modal (formerly MedQuist) September 2004 - September 2010
Verint Systems (formerly Witness Systems) April 2004 - September 2004
Sava Senior Care (formerly Mariner Health Care) December 2003 - April 2004
NRG Energy (formerly Mirant) September 2002 - December 2003
Sears May 2001 - September 2002
MachPoint International March 2001 - April 2001
ExecuTrain February 1998 - February 2001
Skills
E-Learning, Instructional Design, ADDIE, Captivate, Blended Learning, Needs Analysis, Adult Education, Technical Writing, Performance Consulting, Articulate Studio, Web-based Training, Learning Management..., eLearning Development, Articulate Suite, Adobe eLearning Suite, Adult Learning..., Curriculum Design, Curriculum Development, Instructional Technology, Editing, Photoshop, Microsoft Office, SnagIt, Technical Training, Software Documentation, Content Development, Performance Improvement, Employee Training, Organizational..., ILT, Adobe Acrobat, Multimedia, Dreamweaver, Organizational Learning
Education
University of Florida
Bachelor of Science, Psychology
University of West Florida
Master of Arts, Industrial/Organizational Psychology
The University of Georgia
Certificate, Instructional Design and Technology
Self-employed 1990 - Present
M*Modal (formerly MedQuist) April 2001 - June 2002
Skills
Medical Records, Medical Terminology, Medical Transcription, EMR, HIPAA, Acute Care, EHR, Radiology, Hospitals, Healthcare, Meditech, Orthopedic, Healthcare Management
Education
Texas Woman's University 1985 — 1987
Bachelor of Social Work, Medical Social Work and Psychology
Suffolk County Community College
Associate of Arts (AA), Theatre/Theater
M*Modal August 2005 - Present
M*Modal (formerly MedQuist) December 1997 - August 2005
Signal Transcription June 1990 - December 1997
Westmoreland County Community College September 1994 - May 1996
Monsour Medical Center March 1985 - September 1990
Skills
Medical Transcription, EHR, EMR, Medical Terminology, Healthcare Information..., Medical Records, HIPAA, Revenue Cycle, Medical Coding, Healthcare, Hospitals, Operations Management, Revenue Cycle Management, Quality Assurance, Leadership, Team Building, Strategic Planning, Healthcare Management, Software Documentation, HL7, Change Management, Healthcare Industry, Healthcare Consulting, Cerner, Documentations, Management, Health Information..., Vendor Management, Data Entry, Cross-functional Team..., Epic Systems, Process Improvement, Training, Managed Care
Education
University of Pittsburgh
BS, Management
Hempfield Area Senior High School
M*Modal (Formerly MedQuist) February 2009 - Present
Lanier Worldwide February 1979 - June 1993
Skills
Sales Process, Sales Support, Negotiation, Healthcare Information..., EHR, EMR, Healthcare, HIPAA, Hospitals, Radiology, PACS, Sales, New Business Development, Account Management, Process Improvement, Sales Operations, Salesforce.com, Team Building, Epic Systems, Revenue Cycle, Medical Coding, Healthcare Industry, Healthcare Management, Health Information..., Meditech, Informatics, Medical Records, Software Documentation, Digital Imaging, Medical Imaging, Healthcare Consulting, Medical Devices, Medical Terminology, RIS, Physicians, Revenue Cycle Management, Medical Billing, Capital Equipment, Documentations, Orthopedic, Product Launch, Medicare, Cardiology, Speech Recognition, DICOM, Software Implementation, Solution Selling, Performance Improvement, Executive Management
Education
The Ohio State University
EdocScribe August 2010 - Present
Integrated Document Solutions (IDS) August 2009 - August 2010
MDI Medical Dictation Services, Inc January 2008 - August 2010
M*Modal (formerly MedQuist) July 2006 - January 2008
M*Modal (MQ) November 1993 - March 2005
Lita's Cottage Transcription July 1989 - November 1993
Skills
Radiology, Cardiology, Surgical Pathology, Interventional Radiology, Orthopedics, Oncology, Medical Records, Medical Terminology, HIPAA, Editing, Hospitals, Healthcare, Microsoft Office, Quality Assurance, EHR, Orthopedic, Proofreading, Health Information..., Healthcare Industry
Education
Riverside City College 1985 — 1986
AKA Riverside Community College, Journalism; medical terminology, B
Antelope Valley High School 1969 — 1973
Writing, journalism
M*Modal (formerly MedQuist) 2000 - Present
Spheris/Edix 2000 - 2010
Samuel Steel Pickling 1989 - 1999
Skills
Process Improvement, Onboarding, Management, HRIS, Vendor Management, Customer Service, PeopleSoft, Software Documentation, Human Resources, Visio, Team Leadership, Personnel Management, Project Management, System Administration, Healthcare Information..., Change Management, Performance Management, Strategic Planning, Budgets, Databases, Integration, Troubleshooting, Payroll, Analysis, Employee Benefits, HIPAA, Training, Employee Relations, Benefits Administration, SDLC, Data Analysis
Education
The University of Akron 1990 — 1992
LogistiCare July 2015 - Present
Symphony Health Solutions March 2012 - March 2015
M*Modal (formerly MedQuist) 2001 - June 2012
LeapSource 1999 - 2001
Catholic Healthcare West 1998 - 1999
Arizona Department of Education 1995 - 1996
Skills
Healthcare Information..., HIPAA, Process Improvement, Strategic Planning, Healthcare, Start-ups, Team Building, Leadership, EHR, Project Management, Team Leadership, Business Analysis, Training, IT Strategy, Business Intelligence, Vendor Management, Change Management, Healthcare Management, Hospitals, Data Analysis, IT Management, Analysis, SDLC, Revenue Cycle, Management, Executive Management, Business Process..., Program Management, Cross-functional Team..., Outsourcing, Disaster Recovery, Operations Management, Software Documentation, Strategy, Integration, Quality Management, Performance Improvement, Quality Assurance, Customer Service
Education
California State University-Sacramento
BA, Economics
California State University-Sacramento
MBA
Sage February 2015 - Present
M*Modal (formerly MedQuist) December 2002 - February 2015
Air2Web 2000 - 2001
Skills
Healthcare Information..., HIPAA, Windows Server, VMware, Active Directory, Troubleshooting, Disaster Recovery, HL7, Data Center, Virtualization, Servers, Storage Architecture, Storage Management, Linux, HP Blade, Cisco IOS, EMC ControlCenter, EMC SAN Administration, EMC Celerra
Education
Emory University 1987 — 1991
Bachelor of Arts (B.A.), Theatre/Theater
M*Modal (formerly MedQuist) December 2009 - Present
MedQuist December 2008 - December 2009
MedQuist January 2008 - November 2008
MedQuist March 2003 - December 2007
Siemens Business Services 2001 - 2003
Skills
HL7, Healthcare Information..., Healthcare, Visio, SQL, Troubleshooting, Servers, Process Improvement, EHR, Windows Server, Project Management, Information Technology, Change Management, Healthcare Management, EMR, Program Management, HIPAA, Hospitals, Integration, Health Information..., Team Building, Software Implementation, Meditech, Informatics, Revenue Cycle Management, Leadership, Business Analysis, Revenue Cycle, Epic Systems, Disaster Recovery, System Administration, Software Documentation, Vendor Management, Health Information..., Healthcare Industry, Radiology, Cerner, SharePoint, SDLC, Quality Assurance, Technical Support
Education
University of Georgia - Terry College of Business 1994 — 1998
Bachelor of Business Administration (BBA), Business Administration and Management, General
HCA April 2015 - Present
HCA West North Florida November 2012 - April 2015
M*Modal (formerly MedQuist) May 2010 - October 2012
Spheris March 2008 - May 2010
Spheris January 2002 - March 2008
Spheris November 2000 - January 2002
Skills
Data Analysis, Operational Analysis, Analytics, Taleo, BO Web Intelligence, Business Intelligence, Data Integrity, Healthcare, Databases, Business Objects, Hospitals, Data Warehousing, Microsoft Excel, Quality Assurance, Healthcare Information..., Customer Service, Training, Medical Transcription, Revenue Cycle, Team Building, Analysis, System Testing, JIRA, Meditech, Healthcare Management, Microsoft Office, Microsoft SQL Server, Toad, Quality Auditing, Teamwork, EMR, Web Intelligence, SQL Server Management..., BMC Remedy, Healthcare Industry, Data Stewardship, Software Documentation, Windows Sharepoint..., Webi, Data Mining, Test Planning, Talent Acquisition, EHR
Education
St. Petersburg College 2010 — 2014
Bachelor of Applied Science (B.A.Sc.), Health Services Administration
University of South Florida 1996 — 1998
St. Petersburg College 1994 — 1996
Associate of Arts (A.A.)
M*Modal (Formerly MedQuist) January 2005 - November 2014
CPR February 2003 - January 2005
Skills
Healthcare Information..., Training, HIPAA, Customer Service, Process Improvement, Team Building, Vendor Management, Troubleshooting, Quality Assurance, Business Analysis, Leadership, EHR, Customer Experience, Software Documentation, Program Management, EMR, Healthcare, Management, CRM, Hospitals, Strategic Planning, Cross-functional Team..., Project Management, Healthcare Management, Salesforce.com, Change Management, Data Analysis, Data Mining, Sales Presentations, Relationship Building, Relationship Management, Physician Relations, Software Implementation, Conflict Resolution, Lead Generation, Cross Functional Team..., Communication, Collaborative Problem..., Analytical Reasoning, Organization Skills, Easily Adaptable, active listening..., proactive communication, Teamwork, Account Management, Medical Coding, Medical Billing, Medical Terminology, Medical Records, Business Process...
Education
College of the Canyons 1995 — 1998
Associate of Science (AS), Health Services/Allied Health/Health Sciences, General