Modern Toyota
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Modern Toyota Employees
Flow Toyota of Statesville (formerly Toyota West) February 2012 - Present
Modern Toyota 2011 - February 2012
Yadkin Valley Nursery Company 2010 - 2011
Smithfield's Chicken 'N Bar-B-Q 2009 - 2010
Morrison Management Specialists 2008 - 2009
Skills
Sales, Customer Satisfaction, Customer Service, Sales Process, Customer Retention, Inventory Management, Team Building, Building Relationships, Client Rapport, Product Knowledge, Automotive, Vehicles, Leadership, Marketing, Selling, Management, B2B, Non-profit Volunteering, Experienced Sales..., Pricing, Negotiation, Community Service, New Business Development, Client Follow-up, Client Relations, Hospitality Industry, Hospitality Management, Manage Client..., Customer Experience, CRM, Commercial Accounts
Education
East Carolina University
Bachelor's Degree, Hospitality Management
University of North Carolina at Charlotte
Bachelor's Degree, Sociology
Forbush
High School
Modern Toyota April 2011 - Present
Shelton Vineyards 2011 - April 2011
jcpenney January 2010 - April 2011
Becky's Bisque & PAint January 1997 - January 1999
RadioShack March 1993 - February 1995
Skills
Sales Operations, Team Building, Teamwork, Customer Service, Customer Retention, Customer Experience, Coordinating Events, Project Coordination, Networking, Sales, Automotive, Profit, CRM, Time Management, Inventory Control, Sales Process, Inventory Management, Customer Satisfaction, Leadership, Training, Strategic Planning
Education
University of Phoenix 1993 — 1996
Associate's degree, Veterinary Medicine
Sophia Junior High School 1986 — 1989
diploma, General Studies
Camelback Toyota April 2012 - Present
Camelback Toyota April 2012 - January 2013
Modern Toyota July 2011 - April 2012
Encore Nationwide September 2004 - October 2008
Skills
Brand Management, Brand Awareness, Marketing Communications, Integrated Marketing, Marketing Management, Relationship Marketing, Social Media Marketing, Advertising, Marketing Strategy, Brand Development, Direct Marketing, Digital Marketing, Marketing, Customer Service, E-commerce, Employee Training, Event Planning, Sales, Team Leadership
Education
Furman University 1998 — 2002
Bachelor of Arts (B.A.), Spanish Language and Literature
Modern Toyota June 2013 - Present
The Assurance Group October 2010 - April 2013
Gardner-Webb University 2009 - 2010
MATCOR Metal Fabrication June 2009 - October 2009
Skills
Medicare Advantage, Recruiting, Marketing, Fixed Annuities, Medicare Prescription..., Opportunist, Cold Calling, Insurance, Health Insurance, Selling Skills, Life Insurance, Databases, Long-term Care, Data Entry, Information Technology, Training, Healthcare, Retirement, Disability Insurance, Long Term Care Insurance, Sales, Customer Service, Lead Generation, Microsoft Word, Microsoft Office, Whole Life, Management, Microsoft Excel, Brokers, General Insurance, Customer Retention, Sales Operations, Medicare, Medicare Part D, Universal Life, Team Building, Retirement Planning, Account Management, Direct Sales, Selling, Sales Process, Life & Health Insurance..., Communication, Welder, Computer Hardware, Data Analysis, Automotive Products, Customer Satisfaction, Welding, Sales Presentations
Education
Gardner-Webb University 2009 — 2010
N/A, Business Administration and Management, General
West Davidson High School 2005 — 2009
Computer Technology/Computer Systems Technology
Rice Toyota Scion of Greensboro August 2015 - Present
APEX Analytix, Inc. September 2014 - August 2015
North Point Chrysler Dodge Jeep Ram December 2013 - August 2014
Modern Toyota December 2011 - December 2013
Actuarial Management Resources August 2004 - June 2011
Skills
Sales, Customer Service, Leadership, Process Improvement, Account Management, Microsoft Office, Team Building, Microsoft Excel, Management, New Business Development, Strategic Planning, Business Development, Budgets, Marketing, Sales Process
Education
Forsyth Technical Community College 2004 — 2006
Associate of Science (AS), Business Administration and Management, General
Mount Airy High School 1994 — 1999
Modern Toyota November 2014 - Present
Me, Myself and I June 2010 - Present
Kidder Construction July 2014 - September 2014
West Jefferson Chevrolet September 2011 - May 2013
New River Building Supply November 2007 - January 2011
Alleghany Chevrolet April 2005 - April 2007
Skills
Customer Service, Automobile, ASE Certified, Automotive, Parts, Sales Management, Vehicles, Customer Satisfaction, Profit, Automotive Repair, Automotive Aftermarket, Warranty, Purchasing, Team Building, Sales, Negotiation, Inventory Management, Strategic Planning, Retail, New Business Development, Management, Marketing, Customer Retention, Dealer Management, Marketing Strategy, Inventory Control, Dealers, Continuous Improvement, Operations Management, Mechanics, Tires, Fleet Management, Pricing, Sales Operations
Education
Appalachian State University 1988 — 1989
Beaver Creek High School 1983 — 1988
Studio one to one September 2008 - August 2009
Modern Toyota May 2007 - July 2008
The picture people October 2006 - March 2007
A Child's World Learning Center November 2006 - February 2007
Skills
Customer Service, Filing, Organization, Multitasking Skills, Superior Computer Skills, Time Management
Education
Colorado Technical University-Online 2011 — 2013
Associate of Science (A.S.), Health/Health Care Administration/Management
West Forsyth high school 2002 — 2006
diploma, business
Queen City Lincoln Mercury October 2002 - October 2006
Modern Toyota 1999 - 2002
Skills
Accounts Payable, Accounts Receivable, Warranty, Payroll, Paychex, Automotive, Customer Service, Purchasing, Team Building, Customer Satisfaction, Vehicles, Sales, Inventory Control, Management, Account Management, Customer Retention, Automobile, Microsoft Excel, Microsoft Office, Parts, Inventory Management
Education
Central Piedmont Community College
Cleaning By Us, LLC June 2013 - Present
Kirt Watkins State Farm Insurance January 2013 - Present
The State Farm Candace Howell-Lucas Agency June 2011 - October 2012
Modern Toyota December 2010 - May 2011
Southern Showcase Housing October 2009 - December 2010
Skills
Property & Casualty..., Life Insurance, Term Life Insurance, Commercial Insurance, Customer Service, Insurance, Health Insurance, General Insurance, Homeowners, Umbrella Insurance, Employee Benefits, Public Speaking, Motorcycle, Entrepreneurship, Sports Coaching, Liability, Sales
Education
Forsyth Technical Community College 2009 — 2010
General Education
Pfeiffer University 2005 — 2010
Exercise Science
Carolina Partners in Mental Health July 2014 - Present
Harmony Motors: Volkswagen, Audi, and Porsche September 2013 - June 2014
Modern Toyota March 2013 - September 2013
Community Care of Western North Carolina June 2012 - November 2012
Community Care of Western North Carolina June 2012 - August 2012
Pizza Hut January 2008 - August 2012
Pizza Hut January 2006 - January 2008
Skills
Inventory Management, Time Management, Customer Service, Customer Satisfaction, Team Building, Microsoft Office, Management, Leadership, Data Entry, Telephone Skills, Access, Outlook, Process Scheduler, Call Centers, Microsoft Excel, PowerPoint, Training
Education
Appalachian State University 2006 — 2012
Bachelor of Business Administration (B.B.A.), Health/Health Care Administration/Management
Atlantic Coast Toyotalift June 2013 - Present
Flow Lexus May 2010 - June 2013
Modern Toyota March 2000 - May 2010
Skills
Electrical..., Electrical Repairs, Mechanical Aptitude, Automotive, Computer Hardware, Computer Repair, Computer Maintenance, Networking, Wireless Networking, Server Administration, PC building, Computer Science, Framing, Electrical Controls, Microsoft Operating..., Linux, Android, Java, C++, Visual Studio, Firmware, Plumbing, Painting, Vinyl Siding, Automotive Repair, Automotive Aftermarket, HVAC, HVAC Controls, Hardware Diagnostics, Computer Diagnostics, On-board Diagnostics, ASE Certified, Maintenance, Customer Satisfaction, Vehicles, Automobile, Warranty, Maintenance, Powertrain, Continuous Improvement, Customer Retention, Hydraulics, Automotive Electronics, Dealers, Parts, Automotive Engineering
Education
Forsyth Technical Community College 2010 — 2014
Pursuing AAS
East Forsyth High School 1989 — 1993
UTC Aerospace Systems April 2008 - Present
Accident Reconstruction Analysis, Inc. March 2005 - March 2008
Accident Reconstruction Analysis, Inc. April 2003 - March 2005
Modern Toyota June 1996 - April 1999
Skills
Aerospace, Automotive, Root Cause Analysis, Product Specification, Technical Documentation, Continuous Improvement, Project Engineering, Lean Manufacturing, Manufacturing
Education
North Carolina State University 2002 — 2004
MSME, Mechanical Engineering, Thermodynamics
North Carolina State University 1999 — 2002
BSME, Mechanical Engineering
Universal Technical Institute 1993 — 1994
AOS, Automotive Diesel Technology
Modern Toyota February 2013 - Present
MODERN TOYOTA March 2011 - Present
Modern Toyota Scion December 2001 - Present
Skills
Negotiation, Business Development, Training, New Hire Orientations, Sales Management, Automotive, Problem Solving, Customer Service, Closing Deals, Customer Satisfaction, Customer Retention, Reynolds, Vehicles, Sales Process, Automotive Sales..., Pricing, Inventory Management, Sales, Warranty, Team Building, Process Improvement, Management, Automobile, Dealers, Sales Operations, Automotive Aftermarket, Selling, Gross Profit, Dealer Management, Profit
Education
JM&A 2013 — 2014
MENU BASED SELLING/ INTENSE NEGOTIATIONS
Forsyth Technical Community College 1997 — 2000
Welding Engineering Technology/Technician
Modern Toyota November 2005 - May 2011
Retail stores July 1984 - June 2005
Skills
Automotive, Customer Service, Customer Satisfaction, Inventory Management, Automobile, Retail, Inventory Control, Customer Retention, Parts
Education
Pennsylvania Academy of Fine Arts 1984 — 1985
Business Management
Modern Toyota October 2012 - Present
Enterprise Rent-A-Car May 2007 - November 2011
Plybon Realty Inc. 2009 - 2010
Aegis Lending 2006 - 2007
HomEq Servicing 2004 - 2006
Skills
Customer Service, Public Speaking, Writing, management skills, Leadership, Training, Sales, Marketing, Negotiation, Human Resources, Team Building, Loans, Social Networking, Management, Microsoft Office, Retail, Marketing Strategy, Strategic Planning, Logistics, Vehicles
Education
Appalachian State University 2002 — 2006
Graduated; a Bachelors Degree, Public Relations and English; an emphasis in professional writing
Mount Airy Toyota January 2015 - Present
Mike Patton Auto Family January 2014 - January 2015
Rice Toyota Scion of Greensboro November 2011 - September 2013
Modern Toyota June 2004 - October 2011
Skills
Goal-oriented..., Problem Solving, Work Ethic, Desire to Succeed, Works well in a team, Highly motivated..., Flexible to Change, Sales, Sales Management, Sales Operations, Customer Satisfaction, Sales Process, Marketing, New Business Development, Automobile, Account Management, Retail, Vehicles, Team Building, Customer Retention, Marketing Strategy, Customer Service, Management, Automotive, Advertising, Negotiation, Automotive Aftermarket, Profit, Strategic Planning, Inventory Management, B2B, Budgets, Parts, Leadership, Forecasting, Online Advertising, Cold Calling, Pricing, Business Planning, Purchasing, Dealers, Direct Sales, Dealer Management, Team Leadership, CRM, Training, Social Media Marketing
Education
North Carolina State University 1986 — 1992
electrical engineering, 5 years