Monitronics International
Industry: Company
DescriptionBrinks Home Security is a professional security company which operates in most states throughout the United States. It was originally in business from 1999 in the US but then went through a commercial re-brand to Broadview Security. ADT then bought the company in 2009. Headquarters: Dallas, TX CEO: Jeffery R Gardner Number of employees: 1,200 Founded: 1994 Parent organization: Ascent Capital Group Subsidiaries: Security Networks, LLC, Monitronics Canada, Inc.,
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Monitronics International Employees
Employee
Years
Job
Industry
Michael Bettinger Michael Bettinger's Monitronics International Experience July 2015 - Present
Job Technical Writer/Instructional Designer at Monitronics International
Industry Consumer Services
Experience
Monitronics International July 2015 - Present
Monitronics International March 2015 - July 2015
Massey Services February 2013 - February 2015
Self-employed 2012 - 2013
Devcon Security March 2011 - September 2011
Brink's Home Security/ ADT Security Services June 2003 - February 2011
KWTX-TV 1999 - 2001
KWTX-TV 1999 - 2001
Skills
Alarm Systems, Team Building, Training, Leadership, Customer Satisfaction, Customer Service, Management, Account Management, Sales, Operations Management, Security
Education
Baylor University - Hankamer School of Business 1996 — 1998
KD Studio Actors Conservatory
Voice Over
Mclennan Community College
Associate Degree, Business Management
Monitronics International July 2015 - Present
Monitronics International March 2015 - July 2015
Massey Services February 2013 - February 2015
Self-employed 2012 - 2013
Devcon Security March 2011 - September 2011
Brink's Home Security/ ADT Security Services June 2003 - February 2011
KWTX-TV 1999 - 2001
KWTX-TV 1999 - 2001
Skills
Alarm Systems, Team Building, Training, Leadership, Customer Satisfaction, Customer Service, Management, Account Management, Sales, Operations Management, Security
Education
Baylor University - Hankamer School of Business 1996 — 1998
KD Studio Actors Conservatory
Voice Over
Mclennan Community College
Associate Degree, Business Management
Amanda Roman Clement Amanda Roman Clement's Monitronics International Experience October 2006 - October 2007
Job Provisional Funeral Director and Embalmer at Aria Cremation Service and Funeral Home
Industry Consumer Services
Experience
Aria Cremation Service and Funeral Home February 2009 - Present
United States Army Reserve October 2007 - October 2013
Monitronics International October 2006 - October 2007
Barnes & Noble Booksellers November 2005 - September 2006
Skills
Customer Service, Public Speaking, Team Building, Small Business, Event Planning, AR & AP, Data Entry, Human Resources, Networking, Marketing, Funerals, Customer Retention, General Insurance, Strategic Planning, Training, Coaching, Customer Satisfaction, Leadership, Internet Communications, Social Networking, Social Media, Sales, Memorial Services, Team Leadership, Outlook, Public Relations, Online Marketing, Leadership Development, Advertising, Cemeteries, Ceremonies, Fundraising, Management, Grief Counseling, Nonprofits, Compassion, Community Outreach, Budgets, Event Management, Urns, Process Scheduler, Social Media Marketing, Marketing Strategy, Administrative...
Education
Commonwealth Institute of Funeral Services 2012 — 2014
AAS, Funeral Directing & Embalming
TRADOC School of Medicine; United States Army 2007 — 2008
Associate of Science (A.S.), Medicine: Trauma
Collin County Community College 2007 — 2008
Associate of Science
Hebron High School 2003 — 2007
Aria Cremation Service and Funeral Home February 2009 - Present
United States Army Reserve October 2007 - October 2013
Monitronics International October 2006 - October 2007
Barnes & Noble Booksellers November 2005 - September 2006
Skills
Customer Service, Public Speaking, Team Building, Small Business, Event Planning, AR & AP, Data Entry, Human Resources, Networking, Marketing, Funerals, Customer Retention, General Insurance, Strategic Planning, Training, Coaching, Customer Satisfaction, Leadership, Internet Communications, Social Networking, Social Media, Sales, Memorial Services, Team Leadership, Outlook, Public Relations, Online Marketing, Leadership Development, Advertising, Cemeteries, Ceremonies, Fundraising, Management, Grief Counseling, Nonprofits, Compassion, Community Outreach, Budgets, Event Management, Urns, Process Scheduler, Social Media Marketing, Marketing Strategy, Administrative...
Education
Commonwealth Institute of Funeral Services 2012 — 2014
AAS, Funeral Directing & Embalming
TRADOC School of Medicine; United States Army 2007 — 2008
Associate of Science (A.S.), Medicine: Trauma
Collin County Community College 2007 — 2008
Associate of Science
Hebron High School 2003 — 2007
Kenneth Wise Jr Kenneth Wise Jr's Monitronics International Experience October 1996 - May 2001
Job IT System Administrator at SunGard Futures Systems
Industry Information Technology and Services
Experience
SunGard Futures Systems May 2010 - Present
Chilvary 2014 - 2014
Cargill September 2009 - July 2010
Chesapeake Energy June 2008 - June 2009
Alcon, a Novartis company February 2007 - June 2008
AmeriPath April 2006 - February 2007
PFSweb May 2001 - March 2006
Monitronics International October 1996 - May 2001
Associates 1995 - 1996
Skills
IBM iSeries, IBM AS/400, Web Services, Web Design, Web Development, Computer Repair, Computer Security, Computer Hardware, Computer Maintenance, Computer Network..., Television Installation, LCD Television Repair, Windows OS, Microsoft Office, PowerPoint development, Virus Removal, Network Administration
Education
DeVry University 2001 — 2005
Bachelor of Applied Science (BASc), Computer and Information Sciences and Support Services
El Centro College 1999 — 2001
AS/400 Administration
Eastfield College 1994 — 1999
Associate of Arts and Sciences (AAS), Computer Aided Design and Drafting
SunGard Futures Systems May 2010 - Present
Chilvary 2014 - 2014
Cargill September 2009 - July 2010
Chesapeake Energy June 2008 - June 2009
Alcon, a Novartis company February 2007 - June 2008
AmeriPath April 2006 - February 2007
PFSweb May 2001 - March 2006
Monitronics International October 1996 - May 2001
Associates 1995 - 1996
Skills
IBM iSeries, IBM AS/400, Web Services, Web Design, Web Development, Computer Repair, Computer Security, Computer Hardware, Computer Maintenance, Computer Network..., Television Installation, LCD Television Repair, Windows OS, Microsoft Office, PowerPoint development, Virus Removal, Network Administration
Education
DeVry University 2001 — 2005
Bachelor of Applied Science (BASc), Computer and Information Sciences and Support Services
El Centro College 1999 — 2001
AS/400 Administration
Eastfield College 1994 — 1999
Associate of Arts and Sciences (AAS), Computer Aided Design and Drafting
Brian Faller Brian Faller's Monitronics International Experience 2013 - 2014
Job Medical Biller
Industry Security and Investigations
Experience
Looking March 2014 - Present
Monitronics International 2013 - 2014
Skills
Medical Billing
Education
Anthem Institute-Las Vegas 2013 — 2014
CPC, Medical Billing and Coding
Clark College 2003 — 2004
Looking March 2014 - Present
Monitronics International 2013 - 2014
Skills
Medical Billing
Education
Anthem Institute-Las Vegas 2013 — 2014
CPC, Medical Billing and Coding
Clark College 2003 — 2004
James Vanderpoel James Vanderpoel's Monitronics International Experience July 2014 - Present
Job Database Administrator at Monitronics International
Industry Information Technology and Services
Experience
Monitronics International July 2014 - Present
Real Time Resolutions, Inc. April 2014 - July 2014
Real Time Resolutions, Inc. March 2012 - April 2014
Real Time Resolutions, Inc. 2011 - 2012
Real Time Resolutions, Inc. 2009 - 2011
CORESTAFF Services 2008 - 2009
Lowe's Home Improvement 2005 - 2008
Skills
Harland Financial..., File Management, Microsoft Office, Microsoft SQL Server, Adobe Acrobat, FDCPA, Gramm-Leach-Bliley, Data Entry, Management, Project Management, Software Documentation, Training
Education
University of North Texas
Bachelor of Arts (B.A.), English
Abilene Christian University 2004 — 2005
Frisco High School 2001 — 2004
Monitronics International July 2014 - Present
Real Time Resolutions, Inc. April 2014 - July 2014
Real Time Resolutions, Inc. March 2012 - April 2014
Real Time Resolutions, Inc. 2011 - 2012
Real Time Resolutions, Inc. 2009 - 2011
CORESTAFF Services 2008 - 2009
Lowe's Home Improvement 2005 - 2008
Skills
Harland Financial..., File Management, Microsoft Office, Microsoft SQL Server, Adobe Acrobat, FDCPA, Gramm-Leach-Bliley, Data Entry, Management, Project Management, Software Documentation, Training
Education
University of North Texas
Bachelor of Arts (B.A.), English
Abilene Christian University 2004 — 2005
Frisco High School 2001 — 2004
Christopher Kirk Jones's Monitronics International Experience 2011 - 2012
Job Executive Director of Secure Community Corporation
Industry Security and Investigations
Experience
Secure Community Corporation 2012 - Present
Monitronics International 2011 - 2012
Foreclosure Forensics 2008 - 2011
Consumer Credit Counseling Service June 2007 - June 2008
Jani-King International 2005 - 2006
Redink Strategies 2002 - 2005
Sears, Roebuck and Co. 2001 - 2002
AT&T (SBC Communications) 2000 - 2001
AT&T (Ameritech) 1997 - 2000
Comcast (Adelphia Communications) 1986 - 1997
Skills
Operations Management, Call Center Development, Real Estate License, Real Estate Investment..., Credit Counseling, Housing Counseling, Franchise Sales, Foreclosure Defense, Alarm Management, Start-up Consulting, Human Resources, Customer Service..., Sales Management, New Business Development, Recruiting, CRM, Real Estate, Team Building, Budgets, Strategic Planning, Marketing, Coaching, Process Improvement, Business Strategy, Sales, Negotiation, Call Center, Leadership, Customer Satisfaction, Business Planning, Lead Generation, Microsoft Office, Management, Forecasting, Start-ups, Organizational..., Telecommunications, Customer Retention, Call Centers, Customer Service, Executive Management, Account Management, Small Business, Nonprofits, Business Development, Contract Negotiation, Training, Strategy
Education
Barry University 1994 — 1997
Bachelor of Science (B.S.), Legal Studies, General
Secure Community Corporation 2012 - Present
Monitronics International 2011 - 2012
Foreclosure Forensics 2008 - 2011
Consumer Credit Counseling Service June 2007 - June 2008
Jani-King International 2005 - 2006
Redink Strategies 2002 - 2005
Sears, Roebuck and Co. 2001 - 2002
AT&T (SBC Communications) 2000 - 2001
AT&T (Ameritech) 1997 - 2000
Comcast (Adelphia Communications) 1986 - 1997
Skills
Operations Management, Call Center Development, Real Estate License, Real Estate Investment..., Credit Counseling, Housing Counseling, Franchise Sales, Foreclosure Defense, Alarm Management, Start-up Consulting, Human Resources, Customer Service..., Sales Management, New Business Development, Recruiting, CRM, Real Estate, Team Building, Budgets, Strategic Planning, Marketing, Coaching, Process Improvement, Business Strategy, Sales, Negotiation, Call Center, Leadership, Customer Satisfaction, Business Planning, Lead Generation, Microsoft Office, Management, Forecasting, Start-ups, Organizational..., Telecommunications, Customer Retention, Call Centers, Customer Service, Executive Management, Account Management, Small Business, Nonprofits, Business Development, Contract Negotiation, Training, Strategy
Education
Barry University 1994 — 1997
Bachelor of Science (B.S.), Legal Studies, General
Felicia Harper Felicia Harper's Monitronics International Experience December 2009 - August 2011
Job Content Producer at Textbroker International
Industry Writing and Editing
Experience
Brink’s January 2013 - Present
Textbroker International December 2012 - Present
Felicia Harper 2007 - Present
Yahoo February 2007 - December 2014
REINA Magazine April 2011 - October 2013
The RealPage Contact Center Level One August 2011 - October 2012
Monitronics International December 2009 - August 2011
United States Postal Service August 2005 - December 2009
Integrated Airline Services February 2004 - August 2005
DCCCD August 2003 - August 2005
Skills
Social Media, Customer Service, Social Networking, Editing, Creative Writing, Blogging, Copy Editing, Proofreading, Newsletters, Microsoft Excel, Microsoft Office, Microsoft Word, Interviews, Journalism, Team Building, Report Writing, News Writing, Microsoft Office 2007, Corporate Blogging, Public Speaking, Social Media Marketing, Account Management, Financial Accounting, Resume Writing
Education
Ashford University 2011 — 2014
Bachelor of Arts (B.A.), Journalism
Dallas County Community College 2004 — 2007
Associate's Degree, Business/Office Automation/Technology/Data Entry
Brink’s January 2013 - Present
Textbroker International December 2012 - Present
Felicia Harper 2007 - Present
Yahoo February 2007 - December 2014
REINA Magazine April 2011 - October 2013
The RealPage Contact Center Level One August 2011 - October 2012
Monitronics International December 2009 - August 2011
United States Postal Service August 2005 - December 2009
Integrated Airline Services February 2004 - August 2005
DCCCD August 2003 - August 2005
Skills
Social Media, Customer Service, Social Networking, Editing, Creative Writing, Blogging, Copy Editing, Proofreading, Newsletters, Microsoft Excel, Microsoft Office, Microsoft Word, Interviews, Journalism, Team Building, Report Writing, News Writing, Microsoft Office 2007, Corporate Blogging, Public Speaking, Social Media Marketing, Account Management, Financial Accounting, Resume Writing
Education
Ashford University 2011 — 2014
Bachelor of Arts (B.A.), Journalism
Dallas County Community College 2004 — 2007
Associate's Degree, Business/Office Automation/Technology/Data Entry
Karla Lemus Karla Lemus's Monitronics International Experience January 2002 - Present
Job Quality Assurance Analyst at Monitronics Int'l.
Industry Security and Investigations
Experience
Monitronics International January 2002 - Present
Teen Mania Ministries January 2001 - December 2001
Merck-Medco May 1998 - December 2000
Taco Bueno Restaurants April 1998 - May 1999
Skills
Quality Assurance, Employee Training, Requirements Analysis, Reporting & Analysis, Technical Writing, Customer Service, Technical Support, Creative Problem Solving, Team Leadership, Multi Tasking, Bilingual-English/Spanis..., Typing, Microsoft Office
Education
Collin County Community College 2012 — 2014
Associate of Arts and Sciences (AAS), Business Administration, Management and Operations
McAllen, Texas 1993 — 1996
High School Diploma
Monitronics International January 2002 - Present
Teen Mania Ministries January 2001 - December 2001
Merck-Medco May 1998 - December 2000
Taco Bueno Restaurants April 1998 - May 1999
Skills
Quality Assurance, Employee Training, Requirements Analysis, Reporting & Analysis, Technical Writing, Customer Service, Technical Support, Creative Problem Solving, Team Leadership, Multi Tasking, Bilingual-English/Spanis..., Typing, Microsoft Office
Education
Collin County Community College 2012 — 2014
Associate of Arts and Sciences (AAS), Business Administration, Management and Operations
McAllen, Texas 1993 — 1996
High School Diploma
Elias Treminio's Monitronics International Experience March 2012 - Present
Job Supervisor, Central Station at Monitronics International
Industry Security and Investigations
Experience
Monitronics International March 2012 - Present
Monitronics International July 2007 - March 2012
Monitronics International June 2004 - July 2007
Skills
Alarm Systems, Access Control, Call Centers, Security Management, CCTV, Security, Surveillance, Fire Alarm, Customer Satisfaction, Security Operations, Corporate Security, Microsoft Office, Physical Security, Troubleshooting, Microsoft Excel, Operations Management, Supervisory Skills, Security+, Burglar Alarm, Security Training, Microsoft Word, Mastermind Groups, Dice, ADP Payroll, Blue Pumpkin, Citrix, Avaya, Aspect, Project Management, Coaching, Employee Training, Employee Relations, Employee Management, Workforce Management, Customer Service, Op
Education
Brookhaven Community College 2013 — 2015
Associate of Arts and Sciences (A.A.S.), Business, Management, Marketing, and Related Support Services
North Lake College 2008 — 2010
Business Administration and Management, General
Hispanic Institute of Ministry 2003 — 2005
Diploma in Ministry: Biblical Studies, Bible/Biblical Studies, 3.5
Nimitz High School 2001 — 2003
High School Diploma, 3.5
Monitronics International March 2012 - Present
Monitronics International July 2007 - March 2012
Monitronics International June 2004 - July 2007
Skills
Alarm Systems, Access Control, Call Centers, Security Management, CCTV, Security, Surveillance, Fire Alarm, Customer Satisfaction, Security Operations, Corporate Security, Microsoft Office, Physical Security, Troubleshooting, Microsoft Excel, Operations Management, Supervisory Skills, Security+, Burglar Alarm, Security Training, Microsoft Word, Mastermind Groups, Dice, ADP Payroll, Blue Pumpkin, Citrix, Avaya, Aspect, Project Management, Coaching, Employee Training, Employee Relations, Employee Management, Workforce Management, Customer Service, Op
Education
Brookhaven Community College 2013 — 2015
Associate of Arts and Sciences (A.A.S.), Business, Management, Marketing, and Related Support Services
North Lake College 2008 — 2010
Business Administration and Management, General
Hispanic Institute of Ministry 2003 — 2005
Diploma in Ministry: Biblical Studies, Bible/Biblical Studies, 3.5
Nimitz High School 2001 — 2003
High School Diploma, 3.5
Christy Borden's Monitronics International Experience March 2015 - Present
Job ERT Corrspondence agent at Monitronics International
Industry Security and Investigations
Experience
Monitronics International March 2015 - Present
Monitronics International August 2014 - March 2015
Monitronics International February 2014 - August 2014
Monitronics International August 2013 - February 2014
Monitronics International July 2003 - August 2011
Adopt a Bear Factory August 2001 - February 2002
Chick-fil-A June 1997 - March 1998
Skills
Call Center, Customer Satisfaction, Customer Retention, Customer Service, Training, Account Management, Team Leadership, Customer Experience, Sales, Team Building, Data Entry, Coaching, Telecommunications, Call Centers, Outlook, Process Improvement, Troubleshooting
Education
Westwood College-Dallas 2010 — 2013
Bachelor of Business Administration (BBA), Business Management
Brookhaven Community College 2007 — 2009
No Degree, Network and System Administration/Administrator
Monitronics International March 2015 - Present
Monitronics International August 2014 - March 2015
Monitronics International February 2014 - August 2014
Monitronics International August 2013 - February 2014
Monitronics International July 2003 - August 2011
Adopt a Bear Factory August 2001 - February 2002
Chick-fil-A June 1997 - March 1998
Skills
Call Center, Customer Satisfaction, Customer Retention, Customer Service, Training, Account Management, Team Leadership, Customer Experience, Sales, Team Building, Data Entry, Coaching, Telecommunications, Call Centers, Outlook, Process Improvement, Troubleshooting
Education
Westwood College-Dallas 2010 — 2013
Bachelor of Business Administration (BBA), Business Management
Brookhaven Community College 2007 — 2009
No Degree, Network and System Administration/Administrator
Allison Burden, M.A.Ed's Monitronics International Experience August 2013 - Present
Job Trainer and Instructional Designer at Monitronics International
Industry Security and Investigations
Experience
Monitronics International August 2013 - Present
ADT November 2012 - August 2013
Coventry Health Care February 2012 - November 2012
Lincoln Financial Group September 2009 - August 2011
Time Warner Cable April 2005 - May 2009
Skills
Training, Team Building, Leadership, Coaching, Customer Service, Performance Management, Call Centers, Time Management, Policy, Employee Training, Call Center, Instructional Design, Teamwork, Staff Development, New Hire Orientations, Research, Soft Skills, Job Aids, Learning Management..., Management, Product Training, Individual Counselling, Motivational Speaking, Blogging, Social Media Blogging, Freelance Writing, Customer Retention, Process Improvement, Leadership Development
Education
East Carolina University 2010 — 2013
MA, Adult Education, 3.50
Winston-Salem State University 1998 — 2002
Bachelor of Science, Management Information Systems
Monitronics International August 2013 - Present
ADT November 2012 - August 2013
Coventry Health Care February 2012 - November 2012
Lincoln Financial Group September 2009 - August 2011
Time Warner Cable April 2005 - May 2009
Skills
Training, Team Building, Leadership, Coaching, Customer Service, Performance Management, Call Centers, Time Management, Policy, Employee Training, Call Center, Instructional Design, Teamwork, Staff Development, New Hire Orientations, Research, Soft Skills, Job Aids, Learning Management..., Management, Product Training, Individual Counselling, Motivational Speaking, Blogging, Social Media Blogging, Freelance Writing, Customer Retention, Process Improvement, Leadership Development
Education
East Carolina University 2010 — 2013
MA, Adult Education, 3.50
Winston-Salem State University 1998 — 2002
Bachelor of Science, Management Information Systems
Brittney Scruggs Brittney Scruggs's Monitronics International Experience May 2012 - January 2014
Job Account Resolutions Representive at Monitronics International
Industry Security and Investigations
Experience
Monitronics International May 2012 - January 2014
Education
Mountain View College
Science
Monitronics International May 2012 - January 2014
Education
Mountain View College
Science
Patrick O'Shea's Monitronics International Experience 2002 - 2004
Job Board of Directors at PACE (Professional Association of Customer Engagement)
Industry Oil & Energy
Experience
PACE (Professional Association of Customer Engagement) January 2012 - Present
TXU October 2011 - Present
SOCAP International October 2009 - December 2012
Comerica Bank August 2007 - October 2011
ViewPoint Bank 2005 - 2007
Monitronics International 2002 - 2004
AmeriCredit 2001 - 2003
Wells Fargo 2000 - 2001
Skills
Leadership, Sales Management, Customer Satisfaction, Customer Service, Call Center, Tele-Sales Process and..., Call Center Sales..., Customer Relations, Sales, Strategic Planning, Team Building, Vendor Management
Education
Amberton University 2008 — 2010
Masters of Science, Management
University of Arizona 1982 — 1986
Bachelor of Arts, Communications
Cornell University
Certificate, Executive Leadership
Villanova University
Certificate, Project Management
PACE (Professional Association of Customer Engagement) January 2012 - Present
TXU October 2011 - Present
SOCAP International October 2009 - December 2012
Comerica Bank August 2007 - October 2011
ViewPoint Bank 2005 - 2007
Monitronics International 2002 - 2004
AmeriCredit 2001 - 2003
Wells Fargo 2000 - 2001
Skills
Leadership, Sales Management, Customer Satisfaction, Customer Service, Call Center, Tele-Sales Process and..., Call Center Sales..., Customer Relations, Sales, Strategic Planning, Team Building, Vendor Management
Education
Amberton University 2008 — 2010
Masters of Science, Management
University of Arizona 1982 — 1986
Bachelor of Arts, Communications
Cornell University
Certificate, Executive Leadership
Villanova University
Certificate, Project Management
Carl Van Wy Carl Van Wy's Monitronics International Experience 2007 - 2009
Job Sr Account Manager at Interface Security Systems
Industry Security and Investigations
Experience
Interface Security Systems February 2013 - Present
Westec Intelligent Surveillance February 2009 - February 2013
Monitronics International 2007 - 2009
Monitronics International 2005 - 2007
Monitronics International 2004 - 2005
Easy Living Store 2000 - 2004
Skills
CCTV, Alarm Systems, IP Cameras, Access Control, Security, Loss Prevention, Account Management, Surveillance, Fire Alarm, Video Analytics, Security Management, Customer Service, Physical Security, Training, National Accounts, Security Audits, Alarms, Intrusion, Electronic Security, Security Training, Field Training, Relationship Enhancement, Security Operations, Bible teaching, Small Group, Electronic Security..., Loss Prevention..., Burglar Alarm, Key Account Management, Intrusion Detection, Customer Satisfaction, Conflict Resolution, Project Management, Project Planning, Problem Solving
Education
Life Christian University 2014 — 2014
Bachelor's degree, Theology/Theological Studies
Life Christian Univeristy 2013 — 2013
Advanced Diploma, Theology/Theological Studies
Christ for the Nations Bible College 2004 — 2006
Associate's degree, Theology/Theological Studies
Des Moines Area Community College
Business Administration and Management, General
Interface Security Systems February 2013 - Present
Westec Intelligent Surveillance February 2009 - February 2013
Monitronics International 2007 - 2009
Monitronics International 2005 - 2007
Monitronics International 2004 - 2005
Easy Living Store 2000 - 2004
Skills
CCTV, Alarm Systems, IP Cameras, Access Control, Security, Loss Prevention, Account Management, Surveillance, Fire Alarm, Video Analytics, Security Management, Customer Service, Physical Security, Training, National Accounts, Security Audits, Alarms, Intrusion, Electronic Security, Security Training, Field Training, Relationship Enhancement, Security Operations, Bible teaching, Small Group, Electronic Security..., Loss Prevention..., Burglar Alarm, Key Account Management, Intrusion Detection, Customer Satisfaction, Conflict Resolution, Project Management, Project Planning, Problem Solving
Education
Life Christian University 2014 — 2014
Bachelor's degree, Theology/Theological Studies
Life Christian Univeristy 2013 — 2013
Advanced Diploma, Theology/Theological Studies
Christ for the Nations Bible College 2004 — 2006
Associate's degree, Theology/Theological Studies
Des Moines Area Community College
Business Administration and Management, General
Heather Spencer Heather Spencer's Monitronics International Experience May 2010 - January 2012
Job Marketing Assistant & Social Media Coordinator at GHS Interactive Security
Industry Financial Services
Experience
GHS Interactive Security May 2013 - Present
360grassroots January 2012 - Present
Heather Spencer Consulting Services January 2012 - Present
Southern networX January 2013 - August 2013
Monitronics International May 2010 - January 2012
First Southwest Company July 2009 - June 2010
First Southwest Company December 2007 - October 2009
RF Monolithics Inc. September 2005 - December 2007
Skills
Microsoft Excel, Microsoft Word, Microsoft Office, Outlook, PowerPoint, Customer Service, Strategic Planning, Budgets, Project Management, Event Planning, Process Improvement, Management, Recruiting, Research, Public Speaking, Financial Analysis, Leadership, Training, Marketing
Education
Ashford University 2005 — 2007
BA, Organizational Management
University of North Texas 2002 — 2004
NA, Graphic Design
Boston University 2001 — 2002
NA, Arts & Sciences
GHS Interactive Security May 2013 - Present
360grassroots January 2012 - Present
Heather Spencer Consulting Services January 2012 - Present
Southern networX January 2013 - August 2013
Monitronics International May 2010 - January 2012
First Southwest Company July 2009 - June 2010
First Southwest Company December 2007 - October 2009
RF Monolithics Inc. September 2005 - December 2007
Skills
Microsoft Excel, Microsoft Word, Microsoft Office, Outlook, PowerPoint, Customer Service, Strategic Planning, Budgets, Project Management, Event Planning, Process Improvement, Management, Recruiting, Research, Public Speaking, Financial Analysis, Leadership, Training, Marketing
Education
Ashford University 2005 — 2007
BA, Organizational Management
University of North Texas 2002 — 2004
NA, Graphic Design
Boston University 2001 — 2002
NA, Arts & Sciences
Felecia Phillips's Monitronics International Experience March 2011 - October 2013
Job Experienced Customer Service Professional
Industry Real Estate
Experience
Cartus March 2014 - Present
Monitronics International March 2011 - October 2013
JPMorgan Chase October 2009 - June 2010
Town North Bank January 2006 - October 2009
Skills
Banking, Credit, Credit Cards, Credit Unions, Call Center, Alarm Systems, Technical Support, Retail, Finance, Customer Experience, Customer Satisfaction, Avaya, Troubleshooting, Customer Support, Data Entry, Protection
Education
Mississippi Valley State University 2002 — 2004
Cartus March 2014 - Present
Monitronics International March 2011 - October 2013
JPMorgan Chase October 2009 - June 2010
Town North Bank January 2006 - October 2009
Skills
Banking, Credit, Credit Cards, Credit Unions, Call Center, Alarm Systems, Technical Support, Retail, Finance, Customer Experience, Customer Satisfaction, Avaya, Troubleshooting, Customer Support, Data Entry, Protection
Education
Mississippi Valley State University 2002 — 2004
John L. Fulbright III John L. Fulbright III's Monitronics International Experience 2011 - 2012
Job B2B Sales/ Training/Human Resources/ Management/Recruiter
Industry Information Technology and Services
Experience
XETX- Xerographics East Texas - Xerox Authorized Dealer August 2012 - Present
Monitronics International 2011 - 2012
Recruiter/Trainer/Supervisor May 2008 - July 2011
2008 Gateway Mortgage Group 2000 - April 2008
Englewood Community Health Organization 1998 - 2000
Englewood Community Health Organization September 1998 - December 1998
New York Life Insurance Co 1996 - 1998
Dallas County MHMR 1993 - 1998
Skills
Recruiting, Operations Management, Customer Service, Account Management, Analysis, Team Building, Policy, Public Speaking, Marketing, Sales, CRM, Negotiation, Strategic Planning, Coaching, Hiring, System Administration, New Business Development, Software Documentation, Budgets, Team Leadership, Leadership Development, Supervisory Skills, Customer Retention, Customer Satisfaction, Program Management, Sales Operations, Microsoft Office, Contract Negotiation, Organizational..., Employee Relations, Customer Relations, Administration, Sales Management, Inventory Management, Problem Solving, Mentoring, Troubleshooting, Contract Management, Call Centers, Budgeting, Quality Assurance, Sales Process, Outlook, Word, Excel, PowerPoint, Documentation, Data Entry, Vendor Relations, Leadership
Education
Leadership Lufkin 2014 — 2015
Leadership Lufkin Graduate, Community Leadership
DFW Bible Institute and Seminary 2008 — 2009
Doctorate, Philosophy-Theocentric Business and Ethics
American College of Theology 1997 — 1999
Masters, Religious Counseling
The University of Texas at Arlington 1981 — 1983
Social Work Major
Prairie View A&M University 1979 — 1981
Criminal Justice
XETX- Xerographics East Texas - Xerox Authorized Dealer August 2012 - Present
Monitronics International 2011 - 2012
Recruiter/Trainer/Supervisor May 2008 - July 2011
2008 Gateway Mortgage Group 2000 - April 2008
Englewood Community Health Organization 1998 - 2000
Englewood Community Health Organization September 1998 - December 1998
New York Life Insurance Co 1996 - 1998
Dallas County MHMR 1993 - 1998
Skills
Recruiting, Operations Management, Customer Service, Account Management, Analysis, Team Building, Policy, Public Speaking, Marketing, Sales, CRM, Negotiation, Strategic Planning, Coaching, Hiring, System Administration, New Business Development, Software Documentation, Budgets, Team Leadership, Leadership Development, Supervisory Skills, Customer Retention, Customer Satisfaction, Program Management, Sales Operations, Microsoft Office, Contract Negotiation, Organizational..., Employee Relations, Customer Relations, Administration, Sales Management, Inventory Management, Problem Solving, Mentoring, Troubleshooting, Contract Management, Call Centers, Budgeting, Quality Assurance, Sales Process, Outlook, Word, Excel, PowerPoint, Documentation, Data Entry, Vendor Relations, Leadership
Education
Leadership Lufkin 2014 — 2015
Leadership Lufkin Graduate, Community Leadership
DFW Bible Institute and Seminary 2008 — 2009
Doctorate, Philosophy-Theocentric Business and Ethics
American College of Theology 1997 — 1999
Masters, Religious Counseling
The University of Texas at Arlington 1981 — 1983
Social Work Major
Prairie View A&M University 1979 — 1981
Criminal Justice
Robyn Wallace Robyn Wallace's Monitronics International Experience October 2012 - Present
Job Marketing Manager at Monitronics International
Industry Security and Investigations
Experience
Monitronics International October 2012 - Present
InControl Services September 2012 - December 2012
Devcon Security September 2011 - October 2012
Flexjet by Bombardier June 2009 - August 2011
Bombardier Skyjet March 2006 - June 2009
LearnStar December 2004 - March 2006
Skills
ExactTarget, Sitecore, Salesforce.com..., Web Design, Web Development, Web Analytics, Web Project Management, Web Content, Web Content Optimization, Google Analytics, Interactive Media..., Online Advertising, Social Media Marketing, Usability Testing, Event Management, Adobe Creative Suite, Corel, Direct Response, Integrated..., Drupal, Advertising, CRM, Direct Marketing, Email Marketing, Marketing, Marketing Communications, Salesforce.com, Competitive Analysis, Management, Digital Marketing, Marketing Strategy, Online Marketing, SEO
Education
Emerson College 2001 — 2003
MA, Intergrated Marketing Communications
Saint Anselm College 1996 — 2000
BA/Certificate, English/Communications
Monitronics International October 2012 - Present
InControl Services September 2012 - December 2012
Devcon Security September 2011 - October 2012
Flexjet by Bombardier June 2009 - August 2011
Bombardier Skyjet March 2006 - June 2009
LearnStar December 2004 - March 2006
Skills
ExactTarget, Sitecore, Salesforce.com..., Web Design, Web Development, Web Analytics, Web Project Management, Web Content, Web Content Optimization, Google Analytics, Interactive Media..., Online Advertising, Social Media Marketing, Usability Testing, Event Management, Adobe Creative Suite, Corel, Direct Response, Integrated..., Drupal, Advertising, CRM, Direct Marketing, Email Marketing, Marketing, Marketing Communications, Salesforce.com, Competitive Analysis, Management, Digital Marketing, Marketing Strategy, Online Marketing, SEO
Education
Emerson College 2001 — 2003
MA, Intergrated Marketing Communications
Saint Anselm College 1996 — 2000
BA/Certificate, English/Communications
Jay Tucker Jay Tucker's Monitronics International Experience November 2000 - August 2008
Job Sales Account Manager at Preferred Business Solutions
Industry Business Supplies and Equipment
Experience
Preferred Office Products October 2008 - Present
Monitronics International November 2000 - August 2008
Oshman's Supersports August 1998 - November 2000
Skills
Solution Selling, Managed Print Services, B2B, Account Management, Direct Sales, Cold Calling, Selling, Sales Management, Sales, Key Account Management, Time Management, Connecting People, Employee Training, Team Management
Education
Tarrant County College 1998 — 2002
Panola College 1996 — 1998
Communication, Journalism, and Related Programs
Hallsville High School 1992 — 1996
Preferred Office Products October 2008 - Present
Monitronics International November 2000 - August 2008
Oshman's Supersports August 1998 - November 2000
Skills
Solution Selling, Managed Print Services, B2B, Account Management, Direct Sales, Cold Calling, Selling, Sales Management, Sales, Key Account Management, Time Management, Connecting People, Employee Training, Team Management
Education
Tarrant County College 1998 — 2002
Panola College 1996 — 1998
Communication, Journalism, and Related Programs
Hallsville High School 1992 — 1996
James Cramer James Cramer's Monitronics International Experience January 2003 - September 2004
Job Sr. Business Development Manager at Ultimate Software
Industry Computer Software
Experience
Ultimate Software May 2015 - Present
Ultimate Software November 2012 - Present
MidFirst Bank June 2011 - November 2012
Perquest November 2009 - November 2010
Intuit April 2007 - April 2009
Intuit April 2006 - February 2007
Intuit July 2005 - February 2006
Intuit April 2005 - July 2005
Intuit September 2004 - March 2005
Monitronics International January 2003 - September 2004
Skills
Solution Selling, SaaS, Account Management, Salesforce.com, CRM, Sales Process, Management, Key Account Management, Employee Training, New Business Development, Project Management, Creative Writing, Marketing Communications, Process Improvement, Program Management, Training, Marketing Strategy, Sales Operations, Marketing, Recruiting, Customer Retention, Cross-functional Team..., Sales, Business Development, Team Building, Entrepreneurship, Call Centers, Cold Calling, Lead Generation, Leadership, Enterprise Software, B2B, Human Resources, Negotiation, Analysis, Talent Management, Interviews, Direct Sales, Payroll
Education
Institute for Innovation & Entrepreneurship at UT Dallas 2009 — 2010
Certificate in Entrepreneurship, Entrepreneurship/Entrepreneurial Studies, A
Dallas Baptist University 2002 — 2005
Psychology, Social/Clinical psychology
Intuit career training
Certificate of Achievement, Leadership
Ultimate Software May 2015 - Present
Ultimate Software November 2012 - Present
MidFirst Bank June 2011 - November 2012
Perquest November 2009 - November 2010
Intuit April 2007 - April 2009
Intuit April 2006 - February 2007
Intuit July 2005 - February 2006
Intuit April 2005 - July 2005
Intuit September 2004 - March 2005
Monitronics International January 2003 - September 2004
Skills
Solution Selling, SaaS, Account Management, Salesforce.com, CRM, Sales Process, Management, Key Account Management, Employee Training, New Business Development, Project Management, Creative Writing, Marketing Communications, Process Improvement, Program Management, Training, Marketing Strategy, Sales Operations, Marketing, Recruiting, Customer Retention, Cross-functional Team..., Sales, Business Development, Team Building, Entrepreneurship, Call Centers, Cold Calling, Lead Generation, Leadership, Enterprise Software, B2B, Human Resources, Negotiation, Analysis, Talent Management, Interviews, Direct Sales, Payroll
Education
Institute for Innovation & Entrepreneurship at UT Dallas 2009 — 2010
Certificate in Entrepreneurship, Entrepreneurship/Entrepreneurial Studies, A
Dallas Baptist University 2002 — 2005
Psychology, Social/Clinical psychology
Intuit career training
Certificate of Achievement, Leadership
Daniel Urban Daniel Urban's Monitronics International Experience September 2008 - November 2009
Job New Agent Reserve at Farmers Insurance
Industry Insurance
Experience
Farmers Insurance May 2015 - Present
Cross Petroleum May 2015 - Present
York Risk Services Group September 2014 - January 2015
Antioch Church May 2013 - January 2015
Glen Ivy April 2014 - September 2014
Temecula Valley Winery Management September 2013 - November 2013
Crush & Brew August 2013 - September 2013
Monitronics International September 2008 - November 2009
Ultimate Sports Pizza January 2008 - September 2008
Californian Newspaper January 2006 - April 2007
Skills
Accounting, Sage, PowerPoint, Microsoft Word, Microsoft Excel, Customer Service, QuickBooks, Pivot Tables, Benefit Cost Analysis, ERP, Value Chain Analysis, Budgets, Cost Accounting, Financial Accounting, Managerial Accounting, CRM, Accounts payable, Data Entry, Sales, Management, Financial Analysis, Accounts Payable, Microsoft Office
Education
California Baptist University 2010 — 2013
Bachelor of Science (B.S.), Accounting
Mount San Jacinto College 2008 — 2009
General Education, General Studies
Farmers Insurance May 2015 - Present
Cross Petroleum May 2015 - Present
York Risk Services Group September 2014 - January 2015
Antioch Church May 2013 - January 2015
Glen Ivy April 2014 - September 2014
Temecula Valley Winery Management September 2013 - November 2013
Crush & Brew August 2013 - September 2013
Monitronics International September 2008 - November 2009
Ultimate Sports Pizza January 2008 - September 2008
Californian Newspaper January 2006 - April 2007
Skills
Accounting, Sage, PowerPoint, Microsoft Word, Microsoft Excel, Customer Service, QuickBooks, Pivot Tables, Benefit Cost Analysis, ERP, Value Chain Analysis, Budgets, Cost Accounting, Financial Accounting, Managerial Accounting, CRM, Accounts payable, Data Entry, Sales, Management, Financial Analysis, Accounts Payable, Microsoft Office
Education
California Baptist University 2010 — 2013
Bachelor of Science (B.S.), Accounting
Mount San Jacinto College 2008 — 2009
General Education, General Studies
William Visalli William Visalli's Monitronics International Experience June 2015 - Present
Job Multimedia Designer
Industry Marketing and Advertising
Experience
Monitronics International June 2015 - Present
Freelance August 2013 - Present
Santander Consumer USA Inc. May 2013 - June 2015
Crown Partners November 2011 - May 2013
Randstad July 2011 - November 2011
Onward Search June 2011 - November 2011
The Creative Group January 2011 - November 2011
Walmart April 2010 - November 2011
Region 10 ESC July 2011 - October 2011
El Centro College February 2011 - May 2011
Skills
InDesign, Web Design, Illustrator, Photoshop, PowerPoint, Email Marketing, Logo Design, Microsoft Word, Graphic Design, Dreamweaver, HTML, CSS, XHTML, Adobe Acrobat, Word, Pages, Keynote, ExactTarget, HTML Emails, Asana, Email Newsletter Design
Education
Harding University 2006 — 2010
Bachelor of Science and Communications, Web Design and Interactive Media, 3.2
Carl Junction High School 2002 — 2006
General Studies
Monitronics International June 2015 - Present
Freelance August 2013 - Present
Santander Consumer USA Inc. May 2013 - June 2015
Crown Partners November 2011 - May 2013
Randstad July 2011 - November 2011
Onward Search June 2011 - November 2011
The Creative Group January 2011 - November 2011
Walmart April 2010 - November 2011
Region 10 ESC July 2011 - October 2011
El Centro College February 2011 - May 2011
Skills
InDesign, Web Design, Illustrator, Photoshop, PowerPoint, Email Marketing, Logo Design, Microsoft Word, Graphic Design, Dreamweaver, HTML, CSS, XHTML, Adobe Acrobat, Word, Pages, Keynote, ExactTarget, HTML Emails, Asana, Email Newsletter Design
Education
Harding University 2006 — 2010
Bachelor of Science and Communications, Web Design and Interactive Media, 3.2
Carl Junction High School 2002 — 2006
General Studies
Angel Calvillo Angel Calvillo's Monitronics International Experience February 2015 - July 2015
Job IT Quality Assurance Analyst at Santander Consumer USA Inc.
Industry Information Technology and Services
Experience
Santander Consumer USA Inc. July 2015 - Present
Monitronics International February 2015 - July 2015
Transport Torres June 2013 - January 2015
Skills
SAP, Core Java, SQL, C#, Customer Service, Typing, Windows 7, Windows 8, Database Design, Sony Vegas, Microsoft Excel, Microsoft Office, Microsoft Project, Software Installation
Education
The University of Texas at Arlington 2011 — 2014
Bachelor of Science (B.S.), Information Technology
Eastfield College 2008 — 2010
Completed Basics - Transferred to University, Core Education
Santander Consumer USA Inc. July 2015 - Present
Monitronics International February 2015 - July 2015
Transport Torres June 2013 - January 2015
Skills
SAP, Core Java, SQL, C#, Customer Service, Typing, Windows 7, Windows 8, Database Design, Sony Vegas, Microsoft Excel, Microsoft Office, Microsoft Project, Software Installation
Education
The University of Texas at Arlington 2011 — 2014
Bachelor of Science (B.S.), Information Technology
Eastfield College 2008 — 2010
Completed Basics - Transferred to University, Core Education
Meg (Weadock) Costa Meg (Weadock) Costa's Monitronics International Experience June 2011 - May 2012
Job Writer/Editor at Mighty Pen Media
Industry Writing and Editing
Experience
Mighty Pen Media June 2010 - Present
CompassPR June 2012 - July 2015
Epicure Selections/Victorian Epicure 2012 - February 2014
Monitronics International June 2011 - May 2012
BeautiControl September 2010 - June 2011
1105 Media Inc. May 2007 - September 2010
Lauren Publications May 2006 - March 2008
University of North Texas 2005 - 2007
Skills
Blogging, Editing, Creative Writing, Social Media, Copywriting, Newsletters, Copy Editing, Creative Direction, Feature Articles, Web Content, Publications, AP Style, Marketing Communications, Publishing, InCopy, Microsoft Office, Magazines, Basecamp, Sitecore, Adobe, B2B Marketing, Technical Writing, Speech Writing, Press Releases, Public Relations, Direct Mail, Advertising, Writing, Editorial, Social Media Marketing, SEO, Direct Sales
Education
University of North Texas 2005 — 2007
Master's, Journalism (editorial)
New Mexico State University 2001 — 2005
Bachelor's, Journalism (editorial)
Mighty Pen Media June 2010 - Present
CompassPR June 2012 - July 2015
Epicure Selections/Victorian Epicure 2012 - February 2014
Monitronics International June 2011 - May 2012
BeautiControl September 2010 - June 2011
1105 Media Inc. May 2007 - September 2010
Lauren Publications May 2006 - March 2008
University of North Texas 2005 - 2007
Skills
Blogging, Editing, Creative Writing, Social Media, Copywriting, Newsletters, Copy Editing, Creative Direction, Feature Articles, Web Content, Publications, AP Style, Marketing Communications, Publishing, InCopy, Microsoft Office, Magazines, Basecamp, Sitecore, Adobe, B2B Marketing, Technical Writing, Speech Writing, Press Releases, Public Relations, Direct Mail, Advertising, Writing, Editorial, Social Media Marketing, SEO, Direct Sales
Education
University of North Texas 2005 — 2007
Master's, Journalism (editorial)
New Mexico State University 2001 — 2005
Bachelor's, Journalism (editorial)
Anthony Ayers Anthony Ayers's Monitronics International Experience January 1997 - September 2001
Job Creative Design, Video Production and Web Development
Industry Internet
Experience
VAR Resources, Inc. January 2014 - Present
Trinity Church March 2003 - October 2013
Trinity Church Dallas March 2003 - October 2013
Monitronics International January 1997 - September 2001
Skills
Customer Service, Social Media, Project Management, Web Design, Adobe Creative Suite, Graphic Design, Video Production, Video Editing, Editing, Team Building, After Effects, Web Development, Media Production, Event Planning, Public Speaking, Social Networking, Photoshop, Advertising, Social Media Marketing, Video, Blogging, Photography, Creative Writing
Education
Christ for the Nations 1997 — 2000
Bachelor of Theology
Dallas Baptist University
VAR Resources, Inc. January 2014 - Present
Trinity Church March 2003 - October 2013
Trinity Church Dallas March 2003 - October 2013
Monitronics International January 1997 - September 2001
Skills
Customer Service, Social Media, Project Management, Web Design, Adobe Creative Suite, Graphic Design, Video Production, Video Editing, Editing, Team Building, After Effects, Web Development, Media Production, Event Planning, Public Speaking, Social Networking, Photoshop, Advertising, Social Media Marketing, Video, Blogging, Photography, Creative Writing
Education
Christ for the Nations 1997 — 2000
Bachelor of Theology
Dallas Baptist University
Esther Mathis Esther Mathis's Monitronics International Experience February 2007 - Present
Job Manager of Due Diligence at Monitronics
Industry Research
Experience
Scentsy February 2012 - Present
Monitronics International February 2007 - Present
Monitronics International February 2004 - February 2007
Monitronics International June 1999 - February 2004
Skills
Customer Service, Due Diligence, Time Management, Strategic Planning, Process Improvement
Education
Kaplan University 2005 — 2007
Associates of Applied Science, Paralegal Studies
Lubbock Christian University 1993 — 1994
Scentsy February 2012 - Present
Monitronics International February 2007 - Present
Monitronics International February 2004 - February 2007
Monitronics International June 1999 - February 2004
Skills
Customer Service, Due Diligence, Time Management, Strategic Planning, Process Improvement
Education
Kaplan University 2005 — 2007
Associates of Applied Science, Paralegal Studies
Lubbock Christian University 1993 — 1994
Erik Walkup's Monitronics International Experience 2013 - 2014
Job Owner at Midwest Protection Services LLC
Industry Security and Investigations
Experience
Midwest Protection Services LLC November 2010 - Present
Monitronics International 2013 - 2014
Capital Alarm 2008 - 2009
Skills
Emergency Management, CCTV, Residential Homes, Sales, Security, IP Cameras, Access Control, Alarm Systems, Physical Security, Surveillance, Security Management, Corporate Security, Security Training, Close Protection, IP CCTV, Customer Service, Sales Management
Education
Greenville College
Marketing, School of Business
Midwest Protection Services LLC November 2010 - Present
Monitronics International 2013 - 2014
Capital Alarm 2008 - 2009
Skills
Emergency Management, CCTV, Residential Homes, Sales, Security, IP Cameras, Access Control, Alarm Systems, Physical Security, Surveillance, Security Management, Corporate Security, Security Training, Close Protection, IP CCTV, Customer Service, Sales Management
Education
Greenville College
Marketing, School of Business
Jeffrey Bass's Monitronics International Experience August 2010 - Present
Job Manager of National Service Dealer Network at Monitronics International
Industry Security and Investigations
Experience
Monitronics International August 2010 - Present
Monitronics International August 2008 - August 2010
Monitronics International August 2007 - August 2008
Brinks Home Security June 2006 - August 2007
Guardian Alarms inc. October 2002 - June 2006
Security Solutions August 2000 - October 2002
Skills
CCTV, Operations Management, Alarms, Organizational..., Alarm Systems, Executive Management, Management, Security, Surveillance, Team Building, IP Cameras, Customer Service, Access Control, Fire Alarm, Sales Management, Sales, Sales Operations, Training, Leadership, Biometrics, Video Analytics, Video over IP, Physical Security, Low Voltage, IP CCTV, Life Safety, Security+, Intrusion Detection, Security Operations, Security Management, Fire Protection, Loss Prevention, Home Automation, Security Training, IPS
Education
Eastern Florida State College
General
Monitronics International August 2010 - Present
Monitronics International August 2008 - August 2010
Monitronics International August 2007 - August 2008
Brinks Home Security June 2006 - August 2007
Guardian Alarms inc. October 2002 - June 2006
Security Solutions August 2000 - October 2002
Skills
CCTV, Operations Management, Alarms, Organizational..., Alarm Systems, Executive Management, Management, Security, Surveillance, Team Building, IP Cameras, Customer Service, Access Control, Fire Alarm, Sales Management, Sales, Sales Operations, Training, Leadership, Biometrics, Video Analytics, Video over IP, Physical Security, Low Voltage, IP CCTV, Life Safety, Security+, Intrusion Detection, Security Operations, Security Management, Fire Protection, Loss Prevention, Home Automation, Security Training, IPS
Education
Eastern Florida State College
General
Robert Chambers's Monitronics International Experience February 2007 - December 2011
Job Sr Systems Engineer Prof Services at MyAppsAnywhere.com.
Industry Information Technology and Services
Experience
MyAppsAnywhere.com March 2015 - Present
Samsung SDSA July 2014 - February 2015
Wingspan Portfolio Advisors July 2013 - July 2014
Estill Medical Technologies, Inc. February 2013 - July 2013
Concentra December 2011 - February 2013
Concentra December 2011 - October 2012
Monitronics International February 2007 - December 2011
NextCorp 2004 - 2007
Overhead Door Corporation 2000 - 2004
Convergance Communications 1998 - 2000
Skills
Great Plains Software, Disaster Recovery, Citrix, Windows, Citrix Metaframe, Windows Server, Microsoft Exchange, Active Directory, VMware, Troubleshooting, Technical Support, Operating Systems, Hardware, Virtualization, Microsoft SQL Server, Security, Data Center, Integration, IT Management, Servers, Visio, System Administration, ITIL, VPN, DNS, IT Operations, Cisco Technologies, VMware ESX, IIS, DHCP, XP, Group Policy, Hyper-V, SAN, Networking, VMware Infrastructure, vSphere, SharePoint, HP, Software Documentation, System Deployment, Switches, Enterprise Architecture, Network Design, Software Installation, IP
Education
Baker College Business and Corporate Services 2006 — 2011
Information Systems
Northwest Missouri State University 1990 — 1992
BS, International Business
MyAppsAnywhere.com March 2015 - Present
Samsung SDSA July 2014 - February 2015
Wingspan Portfolio Advisors July 2013 - July 2014
Estill Medical Technologies, Inc. February 2013 - July 2013
Concentra December 2011 - February 2013
Concentra December 2011 - October 2012
Monitronics International February 2007 - December 2011
NextCorp 2004 - 2007
Overhead Door Corporation 2000 - 2004
Convergance Communications 1998 - 2000
Skills
Great Plains Software, Disaster Recovery, Citrix, Windows, Citrix Metaframe, Windows Server, Microsoft Exchange, Active Directory, VMware, Troubleshooting, Technical Support, Operating Systems, Hardware, Virtualization, Microsoft SQL Server, Security, Data Center, Integration, IT Management, Servers, Visio, System Administration, ITIL, VPN, DNS, IT Operations, Cisco Technologies, VMware ESX, IIS, DHCP, XP, Group Policy, Hyper-V, SAN, Networking, VMware Infrastructure, vSphere, SharePoint, HP, Software Documentation, System Deployment, Switches, Enterprise Architecture, Network Design, Software Installation, IP
Education
Baker College Business and Corporate Services 2006 — 2011
Information Systems
Northwest Missouri State University 1990 — 1992
BS, International Business
Veronica Moturi's Monitronics International Experience September 2012 - Present
Job Consumer Affairs/Relocations Manager
Industry Security and Investigations
Experience
Monitronics International September 2012 - Present
Devcon Security May 2011 - October 2012
ADT Security Services February 2010 - May 2011
Skills
Complaince Management, Team Building, Microsoft Office, Problem Solving Skills, Highly detail oriented, Customer Service, Project Management, Preparation Of Reports, Billing Coordinator, Management, Operations Management, Customer Satisfaction, Alarm Systems, Sales Management, Account Management, Process Improvement, Coaching, Security, Customer Retention, Call Centers, Budgets, CCTV, Training, IP Cameras, Fire Alarm, Access Control
Education
El Paso Community College 2006 — 2009
Buisness Finance Major
Monitronics International September 2012 - Present
Devcon Security May 2011 - October 2012
ADT Security Services February 2010 - May 2011
Skills
Complaince Management, Team Building, Microsoft Office, Problem Solving Skills, Highly detail oriented, Customer Service, Project Management, Preparation Of Reports, Billing Coordinator, Management, Operations Management, Customer Satisfaction, Alarm Systems, Sales Management, Account Management, Process Improvement, Coaching, Security, Customer Retention, Call Centers, Budgets, CCTV, Training, IP Cameras, Fire Alarm, Access Control
Education
El Paso Community College 2006 — 2009
Buisness Finance Major
Betty Salazar Betty Salazar's Monitronics International Experience January 2013 - September 2013
Job HHSC
Industry Human Resources
Experience
HHSC June 2015 - Present
Harmony Science Academy-Euless September 2013 - June 2015
Monitronics International January 2013 - September 2013
CSC November 2011 - July 2012
GWA Innovative Technology, Inc. February 2011 - October 2011
Skills
Call Centers, Software Documentation, Troubleshooting, Outlook, System Administration, Lotus Notes, Process Improvement, Training, Software Installation, Project Management
Education
University of Phoenix 2012 — 2015
Bachelor’s Degree, Criminal Justice Administration
Kaplan University 2010 — 2011
Associates, Paralegal
HHSC June 2015 - Present
Harmony Science Academy-Euless September 2013 - June 2015
Monitronics International January 2013 - September 2013
CSC November 2011 - July 2012
GWA Innovative Technology, Inc. February 2011 - October 2011
Skills
Call Centers, Software Documentation, Troubleshooting, Outlook, System Administration, Lotus Notes, Process Improvement, Training, Software Installation, Project Management
Education
University of Phoenix 2012 — 2015
Bachelor’s Degree, Criminal Justice Administration
Kaplan University 2010 — 2011
Associates, Paralegal
John Ramette John Ramette's Monitronics International Experience 2006 - 2008
Job Vice President Customer Experience at Smart Start
Industry Consumer Services
Experience
Smart Start, Inc. 2013 - Present
Frontier Communications 2012 - 2013
QualOp Consulting 2009 - 2013
88 Pieces Publishing 2010 - 2012
Assa Abloy Hospitality 2008 - 2009
Monitronics International 2006 - 2008
QualOp Consulting 2004 - 2006
Bank of America 1997 - 2004
Sheraton, Radisson, Hilton. Harvey Hotels June 1988 - September 1997
Skills
Call Center, Quality Assurance, Six Sigma, Hospitality Management, Process Improvement, Customer Service, Customer Satisfaction, Executive Management, Operations Management, Coaching, Customer Relations, Strategic Planning, Team Building, Performance Management, Forecasting, Change Management, Problem Solving, Budgeting, Process Engineering, Employee Relations, Vendor Management, Negotiation, Team Leadership, Workforce Management, Leadership Development, Organizational..., Mentoring, Management Consulting, Planning, Account Management, Hiring, Microsoft Office, Cross-functional Team..., Word, Continuous Improvement, Sales Management, Excel, Policy, Team Management, Contract Negotiation, Analysis, Business Management, Management, Call Centers, Budgets, Recruiting, Microsoft Excel, Troubleshooting, Program Management, Project Management
Education
Gustavus Adolphus College 1975 — 1981
BA, Business and Economics
Gustavus Adolphus College
BA Economics & Business, Business, Management, Marketing, and Related Support Services
Smart Start, Inc. 2013 - Present
Frontier Communications 2012 - 2013
QualOp Consulting 2009 - 2013
88 Pieces Publishing 2010 - 2012
Assa Abloy Hospitality 2008 - 2009
Monitronics International 2006 - 2008
QualOp Consulting 2004 - 2006
Bank of America 1997 - 2004
Sheraton, Radisson, Hilton. Harvey Hotels June 1988 - September 1997
Skills
Call Center, Quality Assurance, Six Sigma, Hospitality Management, Process Improvement, Customer Service, Customer Satisfaction, Executive Management, Operations Management, Coaching, Customer Relations, Strategic Planning, Team Building, Performance Management, Forecasting, Change Management, Problem Solving, Budgeting, Process Engineering, Employee Relations, Vendor Management, Negotiation, Team Leadership, Workforce Management, Leadership Development, Organizational..., Mentoring, Management Consulting, Planning, Account Management, Hiring, Microsoft Office, Cross-functional Team..., Word, Continuous Improvement, Sales Management, Excel, Policy, Team Management, Contract Negotiation, Analysis, Business Management, Management, Call Centers, Budgets, Recruiting, Microsoft Excel, Troubleshooting, Program Management, Project Management
Education
Gustavus Adolphus College 1975 — 1981
BA, Business and Economics
Gustavus Adolphus College
BA Economics & Business, Business, Management, Marketing, and Related Support Services
Jeanine Teter Jeanine Teter's Monitronics International Experience October 1999 - April 2000
Job LPAC Coordinator/ESL Teacher at DISD
Industry
Experience
DISD August 2014 - Present
Lewisville ISD August 2003 - June 2014
Carrol Johns Flooring June 2001 - August 2003
Monitronics International October 1999 - April 2000
Southern Oklahoma Technology Center August 1993 - June 1999
Skills
Microsoft Office, ESL, Curriculum Development, Microsoft Excel, Bookkeeping, QuickBooks, Training, Organization Skills, PowerPoint, Human Resources, Administrative..., Customer Service
Education
Collin College
Human Resources Management Certificate Series, Human Resources Management/Personnel Administration, General
East Central University
Human Resources Management
Oral Roberts University
Bachelor's Degree, Business Admin. Education
DISD August 2014 - Present
Lewisville ISD August 2003 - June 2014
Carrol Johns Flooring June 2001 - August 2003
Monitronics International October 1999 - April 2000
Southern Oklahoma Technology Center August 1993 - June 1999
Skills
Microsoft Office, ESL, Curriculum Development, Microsoft Excel, Bookkeeping, QuickBooks, Training, Organization Skills, PowerPoint, Human Resources, Administrative..., Customer Service
Education
Collin College
Human Resources Management Certificate Series, Human Resources Management/Personnel Administration, General
East Central University
Human Resources Management
Oral Roberts University
Bachelor's Degree, Business Admin. Education
Christina Grimsley's Monitronics International Experience July 2012 - August 2015
Job Manager, Training and Development at Monitronics International
Industry Security and Investigations
Experience
Southwest Airlines August 2015 - Present
Monitronics International July 2012 - August 2015
Devcon Security June 2011 - July 2012
Parsons January 2011 - June 2011
ADT Security Services August 2006 - January 2011
Skills
Technical Writing, Captivate, SharePoint, SnagIt, Instructional Design, Microsoft Office, RoboHelp, Instructor-led Training, Training, Process Improvement, Project Management, Information Mapping, Camtasia, Editing, Photoshop, WebEx, Curriculum Development, MadCap Flare, Leadership, Online Help, E-Learning, Information Architecture, Management, Software Documentation, Team Building, Technical Documentation, Visio, Security, Program Management, Technical Training, Access, Call Centers, Knowledge Management, Training Delivery
Education
Texas Woman's University 2008 — 2013
Ph.D., Rhetoric and English
Kansas State University 2006 — 2008
MA, Language, Rhetoric, Composition
Southeastern Oklahoma State University 1998 — 2002
BA, English Education
Southwest Airlines August 2015 - Present
Monitronics International July 2012 - August 2015
Devcon Security June 2011 - July 2012
Parsons January 2011 - June 2011
ADT Security Services August 2006 - January 2011
Skills
Technical Writing, Captivate, SharePoint, SnagIt, Instructional Design, Microsoft Office, RoboHelp, Instructor-led Training, Training, Process Improvement, Project Management, Information Mapping, Camtasia, Editing, Photoshop, WebEx, Curriculum Development, MadCap Flare, Leadership, Online Help, E-Learning, Information Architecture, Management, Software Documentation, Team Building, Technical Documentation, Visio, Security, Program Management, Technical Training, Access, Call Centers, Knowledge Management, Training Delivery
Education
Texas Woman's University 2008 — 2013
Ph.D., Rhetoric and English
Kansas State University 2006 — 2008
MA, Language, Rhetoric, Composition
Southeastern Oklahoma State University 1998 — 2002
BA, English Education
Marquis Williams, CNP Marquis Williams, CNP's Monitronics International Experience February 2012 - February 2012
Job Apsiring Human Resource Professional
Industry Human Resources
Experience
UCSF January 2010 - May 2012
Monitronics International February 2012 - February 2012
T-Mobile January 2011 - June 2011
Medco October 2007 - January 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Outlook, English, Windows, Teaching, HTML
Education
Texas Woman's University 2012 — 2014
Master of Business Administration (MBA), Human Resources Management/Personnel Administration, General
University of North Texas 2010 — 2012
Bachelor's degree, Human Service Management and Leadership
Collin County Community College 2009 — 2010
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
UCSF January 2010 - May 2012
Monitronics International February 2012 - February 2012
T-Mobile January 2011 - June 2011
Medco October 2007 - January 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Outlook, English, Windows, Teaching, HTML
Education
Texas Woman's University 2012 — 2014
Master of Business Administration (MBA), Human Resources Management/Personnel Administration, General
University of North Texas 2010 — 2012
Bachelor's degree, Human Service Management and Leadership
Collin County Community College 2009 — 2010
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Traci Woods Traci Woods's Monitronics International Experience August 2012 - February 2013
Job Workforce Real Time at TruGreen
Industry Staffing and Recruiting
Experience
TruGreen April 2013 - Present
Monitronics International August 2012 - February 2013
Stellar BPO February 2011 - June 2012
Coach-Net February 2007 - February 2011
Coach-Net March 2005 - February 2007
Skills
eWFM, IEX Total View, Cisco Call Manager, Microsoft Excel, Tableau, Aspect, ADP ezLaborManager, Close Attention to..., Call Center, Open Book Management, Roadside Assistance, Forecasting, Data Analysis, Call Centers, Process Improvement, Call Center Development, Customer Experience, Management, Customer Satisfaction, BPO, Account Management, Customer Service
Education
Mohave Community College
TruGreen April 2013 - Present
Monitronics International August 2012 - February 2013
Stellar BPO February 2011 - June 2012
Coach-Net February 2007 - February 2011
Coach-Net March 2005 - February 2007
Skills
eWFM, IEX Total View, Cisco Call Manager, Microsoft Excel, Tableau, Aspect, ADP ezLaborManager, Close Attention to..., Call Center, Open Book Management, Roadside Assistance, Forecasting, Data Analysis, Call Centers, Process Improvement, Call Center Development, Customer Experience, Management, Customer Satisfaction, BPO, Account Management, Customer Service
Education
Mohave Community College
Dydra Newman Dydra Newman's Monitronics International Experience May 2008 - April 2009
Job Hospital & Health Care Professional
Industry Hospital & Health Care
Experience
Medix Staffing Solutions September 2012 - Present
Bravo Health October 2010 - March 2012
Bravo Health 2010 - 2012
Cedar Hill Eye Care November 2009 - January 2010
Hilton Reservations August 2009 - November 2009
Monitronics International May 2008 - April 2009
Monitronics International May 2008 - April 2009
New York Daily News March 2008 - May 2008
Prostaff November 2007 - December 2007
Aegis Communications Group May 2007 - July 2007
Skills
Creative problem solver, active listening, Communication Skills, energetic work attitude, fast learner
Education
Concorde Career Institute 2009 — 2010
certification, medical assisting
Concorde Career Institute-Arlington 2009 — 2010
certification, Medical/Clinical Assistant
Justin F. Kimball High 1999 — 2003
high school diploma, General Studies
Medix Staffing Solutions September 2012 - Present
Bravo Health October 2010 - March 2012
Bravo Health 2010 - 2012
Cedar Hill Eye Care November 2009 - January 2010
Hilton Reservations August 2009 - November 2009
Monitronics International May 2008 - April 2009
Monitronics International May 2008 - April 2009
New York Daily News March 2008 - May 2008
Prostaff November 2007 - December 2007
Aegis Communications Group May 2007 - July 2007
Skills
Creative problem solver, active listening, Communication Skills, energetic work attitude, fast learner
Education
Concorde Career Institute 2009 — 2010
certification, medical assisting
Concorde Career Institute-Arlington 2009 — 2010
certification, Medical/Clinical Assistant
Justin F. Kimball High 1999 — 2003
high school diploma, General Studies
Ken Rosen Ken Rosen's Monitronics International Experience February 2004 - September 2008
Job National Director of Dealer Sales at ADT
Industry Security and Investigations
Experience
ADT June 2013 - Present
Tyco/SimplexGrinnell October 2011 - June 2013
Johnson Controls September 2008 - October 2011
Monitronics International February 2004 - September 2008
ADT/Tyco 1996 - 2004
Skills
Sales Management, Cold Calling, Account Management, Life Safety, New Business Development, Fire Alarm, Direct Sales, CCTV, Alarm Systems, Access Control, Team Building, IP Cameras, Surveillance, B2B, Biometrics, Building Automation, Contract Negotiation, Customer Retention, Customer Satisfaction, Fire Protection, Fire Safety, Fire Suppression Systems, HVAC Controls, Income Statement, Intrusion Detection, Key Account Management, Leadership, Low Voltage, Marketing, NFPA, Operations Management, P&L Management, Physical Security, Sales, Sales Process, Salesforce.com, Security, Security Management, Security Operations, Security+, Selling, Video Analytics, Video over IP, Strategy, Corporate Security, Fire Management, IP CCTV
Education
Colorado State University 2013 — 2015
Master of Business Administration (MBA), Organizational Leadership
University of Phoenix 2006 — 2010
BS, Business
ADT June 2013 - Present
Tyco/SimplexGrinnell October 2011 - June 2013
Johnson Controls September 2008 - October 2011
Monitronics International February 2004 - September 2008
ADT/Tyco 1996 - 2004
Skills
Sales Management, Cold Calling, Account Management, Life Safety, New Business Development, Fire Alarm, Direct Sales, CCTV, Alarm Systems, Access Control, Team Building, IP Cameras, Surveillance, B2B, Biometrics, Building Automation, Contract Negotiation, Customer Retention, Customer Satisfaction, Fire Protection, Fire Safety, Fire Suppression Systems, HVAC Controls, Income Statement, Intrusion Detection, Key Account Management, Leadership, Low Voltage, Marketing, NFPA, Operations Management, P&L Management, Physical Security, Sales, Sales Process, Salesforce.com, Security, Security Management, Security Operations, Security+, Selling, Video Analytics, Video over IP, Strategy, Corporate Security, Fire Management, IP CCTV
Education
Colorado State University 2013 — 2015
Master of Business Administration (MBA), Organizational Leadership
University of Phoenix 2006 — 2010
BS, Business
Jayme (VanHaastert) Towner's Monitronics International Experience October 1999 - June 2004
Job Assistant Vice President Default Support at Nationstar Mortgage
Industry Financial Services
Experience
Nationstar Mortgage October 2014 - Present
Nationstar Mortgage January 2013 - October 2014
Nationstar Mortgage February 2010 - January 2013
Nationstar Mortgage June 2004 - January 2008
Monitronics International October 1999 - June 2004
Skills
Loans, Loan Servicing, Foreclosures, Customer Service, Loss Mitigation, Mortgage Servicing, Mortgage Banking, Mortgage Lending, FHA, Loan Origination, Residential Mortgages, Credit, Default, Refinance, Mortgage Underwriting, Loan Modifications, VA loans, Credit Analysis, Banking, Underwriting, Home Equity Loans, Consumer Lending, Microsoft Office, Real Estate Financing, Microsoft Excel, REO, Management, Credit Risk
Education
University of North Texas
Bachelor of Arts (BA), Business Management
Dallas County Community College
Associate in Arts
Nationstar Mortgage October 2014 - Present
Nationstar Mortgage January 2013 - October 2014
Nationstar Mortgage February 2010 - January 2013
Nationstar Mortgage June 2004 - January 2008
Monitronics International October 1999 - June 2004
Skills
Loans, Loan Servicing, Foreclosures, Customer Service, Loss Mitigation, Mortgage Servicing, Mortgage Banking, Mortgage Lending, FHA, Loan Origination, Residential Mortgages, Credit, Default, Refinance, Mortgage Underwriting, Loan Modifications, VA loans, Credit Analysis, Banking, Underwriting, Home Equity Loans, Consumer Lending, Microsoft Office, Real Estate Financing, Microsoft Excel, REO, Management, Credit Risk
Education
University of North Texas
Bachelor of Arts (BA), Business Management
Dallas County Community College
Associate in Arts
Tosha Hood Tosha Hood's Monitronics International Experience May 2005 - September 2006
Job Certified Nursing Assistant
Industry Hospital & Health Care
Experience
Any Lab Test Now November 2014 - December 2014
Access Plans October 2007 - June 2010
Virgin Mobile USA September 2007 - October 2007
Virgin Mobile USA September 2006 - February 2007
Monitronics International May 2005 - September 2006
Providian Financial December 1999 - September 2004
Skills
Training, Management, Customer Service, Call Centers, Customer Satisfaction, Teaching, Communication, Curriculum Design, Public Speaking, Curriculum Development, Staff Development, Educational Technology
Education
Tarrant County College 2011 — 2017
Associate's degree, Registered Nursing/Registered Nurse
Kilgore College 1995 — 1996
Any Lab Test Now November 2014 - December 2014
Access Plans October 2007 - June 2010
Virgin Mobile USA September 2007 - October 2007
Virgin Mobile USA September 2006 - February 2007
Monitronics International May 2005 - September 2006
Providian Financial December 1999 - September 2004
Skills
Training, Management, Customer Service, Call Centers, Customer Satisfaction, Teaching, Communication, Curriculum Design, Public Speaking, Curriculum Development, Staff Development, Educational Technology
Education
Tarrant County College 2011 — 2017
Associate's degree, Registered Nursing/Registered Nurse
Kilgore College 1995 — 1996
William Jourdan's Monitronics International Experience February 2009 - September 2013
Job Owner at Jourdan Enterprises
Industry Security and Investigations
Experience
Jourdan Enterprises September 2013 - Present
Monitronics International February 2009 - September 2013
Smith Protective Services August 2001 - March 2008
Texas Department of Criminal Justice September 1990 - May 2001
Skills
Physical Security, Security Management, Process Scheduler, Security Operations, Call Centers, Security, Human Resources, Access Control, Customer Service, Leadership, Microsoft Excel, Surveillance
Education
University of North Texas 2012 — 2014
Bachelor of Applied Arts and Sciences, Applied Technology and Performance Improvement, 3.4
Cedar Valley College 2009 — 2011
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General, 3.5
Jourdan Enterprises September 2013 - Present
Monitronics International February 2009 - September 2013
Smith Protective Services August 2001 - March 2008
Texas Department of Criminal Justice September 1990 - May 2001
Skills
Physical Security, Security Management, Process Scheduler, Security Operations, Call Centers, Security, Human Resources, Access Control, Customer Service, Leadership, Microsoft Excel, Surveillance
Education
University of North Texas 2012 — 2014
Bachelor of Applied Arts and Sciences, Applied Technology and Performance Improvement, 3.4
Cedar Valley College 2009 — 2011
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General, 3.5
Christopher Gold Christopher Gold's Monitronics International Experience June 2000 - June 2001
Job Field Engineer
Industry Utilities
Experience
EnTouch Controls April 2014 - Present
Interface Security Systems July 2012 - March 2014
Interface systems 2013 - 2013
Monitronics International June 2000 - June 2001
ADT Security September 1998 - June 2001
Skills
Commercial Installer, Residential Installer, Service Tech, CCTV, Alarm Systems, Card Access, Fire Alarm, Cabling, Access Control, Home Automation, IP CCTV, IP Cameras, Intrusion Detection, Low Voltage, Security, Security+, Surveillance, Troubleshooting, Video over IP, Account Management, DVR, Electronics, Fire Protection, Physical Security, Software Installation
Education
Hillsborough Community College 2003 — 2003
Chipola College 2002 — 2003
EnTouch Controls April 2014 - Present
Interface Security Systems July 2012 - March 2014
Interface systems 2013 - 2013
Monitronics International June 2000 - June 2001
ADT Security September 1998 - June 2001
Skills
Commercial Installer, Residential Installer, Service Tech, CCTV, Alarm Systems, Card Access, Fire Alarm, Cabling, Access Control, Home Automation, IP CCTV, IP Cameras, Intrusion Detection, Low Voltage, Security, Security+, Surveillance, Troubleshooting, Video over IP, Account Management, DVR, Electronics, Fire Protection, Physical Security, Software Installation
Education
Hillsborough Community College 2003 — 2003
Chipola College 2002 — 2003
Denedra Lacy Denedra Lacy's Monitronics International Experience March 2013 - Present
Job Account Manager at Monitronics
Industry Utilities
Experience
Monitronics International March 2013 - Present
TXU Energy November 2011 - Present
Community Healthcore September 2010 - November 2011
AT&T March 2008 - June 2010
Skills
Energy, Renewable Energy, Natural Gas, Process Improvement, Commodity Markets, Business Analysis, Energy Markets, Business Process..., Power Generation, Project Management, Change Management, Contract Negotiation, Strategic Planning, SAP, Smart Grid, Customer Service, Customer Satisfaction, Customer-focused Selling, Home Health Agencies, Intellectual..., Computer-savvy, Sales
Education
Kilgore High School 2005 — 2009
Kilgore College
Associate's degree, Legal Assistant/Paralegal
Monitronics International March 2013 - Present
TXU Energy November 2011 - Present
Community Healthcore September 2010 - November 2011
AT&T March 2008 - June 2010
Skills
Energy, Renewable Energy, Natural Gas, Process Improvement, Commodity Markets, Business Analysis, Energy Markets, Business Process..., Power Generation, Project Management, Change Management, Contract Negotiation, Strategic Planning, SAP, Smart Grid, Customer Service, Customer Satisfaction, Customer-focused Selling, Home Health Agencies, Intellectual..., Computer-savvy, Sales
Education
Kilgore High School 2005 — 2009
Kilgore College
Associate's degree, Legal Assistant/Paralegal
David Redwine's Monitronics International Experience September 2012 - July 2013
Job Senior Sales Advisor at EFG Companies, Simplicity Protection Division
Industry Financial Services
Experience
EFG Companies 2014 - Present
Monitronics International September 2012 - July 2013
Lazarus Financial Group May 2010 - October 2011
Anderson, Crenshaw & Associates December 2003 - March 2010
Skills
Lead Generation, Sales, Leadership, Business Development, Management, Training, Call Centers, Security, B2B, Cold Calling, Alarm Systems, Customer Retention, Account Management, Team Building, CRM, Sales Management, New Business Development, Direct Sales, CCTV, Access Control, Salesforce.com, National Accounts, Telemarketing, Networking, Sales Process, Sales Operations, Biometrics, Security Consulting, Central Station..., Burglar Alarm, Security Devices, Financial Markets, Business to Business..., Collections, A/R collections, Collection Strategy, Third Party Collections, Closings, Call Center, Sales Presentations, Selling, Customer Satisfaction, Solution Selling, Fire Alarm, Key Account Management, Contract Negotiation, Video over IP, Negotiation, Intrusion Detection, Property & Casualty...
Education
Dale Carnegie School of Sales - Dallas TX 2004 — 2004
Sales Advantage, Effective Communications & Human Relations
Brookhaven Community College 1999 — 2001
Business Administration and Management, General
W.T. White Highschool 1995 — 1999
High School Diploma, Basic Studies
EFG Companies 2014 - Present
Monitronics International September 2012 - July 2013
Lazarus Financial Group May 2010 - October 2011
Anderson, Crenshaw & Associates December 2003 - March 2010
Skills
Lead Generation, Sales, Leadership, Business Development, Management, Training, Call Centers, Security, B2B, Cold Calling, Alarm Systems, Customer Retention, Account Management, Team Building, CRM, Sales Management, New Business Development, Direct Sales, CCTV, Access Control, Salesforce.com, National Accounts, Telemarketing, Networking, Sales Process, Sales Operations, Biometrics, Security Consulting, Central Station..., Burglar Alarm, Security Devices, Financial Markets, Business to Business..., Collections, A/R collections, Collection Strategy, Third Party Collections, Closings, Call Center, Sales Presentations, Selling, Customer Satisfaction, Solution Selling, Fire Alarm, Key Account Management, Contract Negotiation, Video over IP, Negotiation, Intrusion Detection, Property & Casualty...
Education
Dale Carnegie School of Sales - Dallas TX 2004 — 2004
Sales Advantage, Effective Communications & Human Relations
Brookhaven Community College 1999 — 2001
Business Administration and Management, General
W.T. White Highschool 1995 — 1999
High School Diploma, Basic Studies
JeanAnn Puente, SHRM SCP, MAOM JeanAnn Puente, SHRM SCP, MAOM's Monitronics International Experience September 2014 - April 2015
Job Seeking career opportunity.Human Resource Business Partner, Talent Acquisition
Industry Human Resources
Experience
Monitronics International September 2014 - April 2015
WorldVentures Holdings January 2013 - April 2014
Celanese April 2011 - October 2012
Protection One Security October 2008 - August 2010
Performance Matters Associates November 2006 - May 2008
Contract Recruiting October 2005 - November 2006
Carreker Corporation August 2004 - September 2005
Manpower Professional September 1997 - August 2004
Skills
Technical Recruiting, College Recruiting, Talent Acquisition, Recruiting, Employee Relations, Onboarding, Applicant Tracking..., Human Resources, Internet Recruiting, Sourcing, Temporary Placement, Leadership, Background Checks, Management, Employee Benefits, Coaching, Organizational..., Benefits Negotiation, Benefits Administration, Executive Search, Staffing Services, Temporary Staffing, Performance Management, Hiring, Account Management, Business Development, Negotiation, Contract Recruitment, Talent Management, Deferred Compensation, Program Management, New Hire Orientations, Staff Development, Succession Planning, Payroll, HR Consulting, HRIS, Performance Appraisal, Workforce Planning, Customer Service, Training, Cold Calling, Employee Engagement, Screening Resumes, Permanent Placement, Job Descriptions, Time Management, Screening, HR Policies, Employer Branding
Education
Dallas Baptist University 2007 — 2010
Master of Arts in Organizational Management, Human Resources and Dispute Resolution
Dallas Baptist University 2002 — 2006
Bachelor of Arts (B.A.), Psychology
Monitronics International September 2014 - April 2015
WorldVentures Holdings January 2013 - April 2014
Celanese April 2011 - October 2012
Protection One Security October 2008 - August 2010
Performance Matters Associates November 2006 - May 2008
Contract Recruiting October 2005 - November 2006
Carreker Corporation August 2004 - September 2005
Manpower Professional September 1997 - August 2004
Skills
Technical Recruiting, College Recruiting, Talent Acquisition, Recruiting, Employee Relations, Onboarding, Applicant Tracking..., Human Resources, Internet Recruiting, Sourcing, Temporary Placement, Leadership, Background Checks, Management, Employee Benefits, Coaching, Organizational..., Benefits Negotiation, Benefits Administration, Executive Search, Staffing Services, Temporary Staffing, Performance Management, Hiring, Account Management, Business Development, Negotiation, Contract Recruitment, Talent Management, Deferred Compensation, Program Management, New Hire Orientations, Staff Development, Succession Planning, Payroll, HR Consulting, HRIS, Performance Appraisal, Workforce Planning, Customer Service, Training, Cold Calling, Employee Engagement, Screening Resumes, Permanent Placement, Job Descriptions, Time Management, Screening, HR Policies, Employer Branding
Education
Dallas Baptist University 2007 — 2010
Master of Arts in Organizational Management, Human Resources and Dispute Resolution
Dallas Baptist University 2002 — 2006
Bachelor of Arts (B.A.), Psychology
Cynthia Cee Edwards's Monitronics International Experience May 2013 - Present
Job Manager Licensing & Permits at Monitronics International
Industry Retail
Experience
Monitronics International May 2013 - Present
7-Eleven, Inc. August 2012 - May 2013
7-Eleven November 2011 - August 2012
Republic ITS, a Siemens Company March 2009 - November 2011
Countrywide Glass & Door 2007 - 2009
QuikTrip 2004 - 2007
RaceTrac Petroleum 2002 - 2004
Sonic Drive-In 2000 - 2002
INTEGRIS Health 1997 - 2000
US Army 1990 - 1997
Skills
Customer Service, Management, Project Management, Team Building, Retail, Inventory Management, Purchasing, Budgets, Recruiting, Vendor Management, Cross-functional Team..., Sales, Merchandising, Contract Negotiation, Procurement, New Business Development, Training, Customer Satisfaction, Project Planning, Contract Management, Leadership, Operations Management, Team Leadership, Process Scheduler, Strategic Planning, Sales Management, Account Management, Mergers & Acquisitions, P&L Management
Education
Dallas Baptist University
Business Administration, Management and Operations
University of Central Oklahoma
Monitronics International May 2013 - Present
7-Eleven, Inc. August 2012 - May 2013
7-Eleven November 2011 - August 2012
Republic ITS, a Siemens Company March 2009 - November 2011
Countrywide Glass & Door 2007 - 2009
QuikTrip 2004 - 2007
RaceTrac Petroleum 2002 - 2004
Sonic Drive-In 2000 - 2002
INTEGRIS Health 1997 - 2000
US Army 1990 - 1997
Skills
Customer Service, Management, Project Management, Team Building, Retail, Inventory Management, Purchasing, Budgets, Recruiting, Vendor Management, Cross-functional Team..., Sales, Merchandising, Contract Negotiation, Procurement, New Business Development, Training, Customer Satisfaction, Project Planning, Contract Management, Leadership, Operations Management, Team Leadership, Process Scheduler, Strategic Planning, Sales Management, Account Management, Mergers & Acquisitions, P&L Management
Education
Dallas Baptist University
Business Administration, Management and Operations
University of Central Oklahoma
Quency D. Perkins Quency D. Perkins's Monitronics International Experience February 2003 - March 2007
Job Benefits Manager at Munsch Hardt Kopf & Harr, P.C.
Industry Law Practice
Experience
Munsch Hardt Kopf & Harr, PC August 2015 - Present
Munsch Hardt Kopf & Harr, P.C. January 2013 - July 2015
City of Dallas January 2009 - January 2013
City of Dallas April 2007 - December 2008
Monitronics International February 2003 - March 2007
Skills
HRIS, Onboarding, Benefits Administration, Employee Benefits, New Hire Orientations, FMLA, Open Enrollment, COBRA, Vendor Management, Human Resources, Talent Management, Deferred Compensation, Workers Compensation, Leave of Absence, Health Insurance, Insurance, Disability Insurance, Life Insurance, HIPAA, ADP Payroll, Applicant Tracking..., Employee Relations, Employment Law, Leadership, Training, HRIS Database Management, Employee Training
Education
Amberton University 2005 — 2007
MS, Human Resources and Training/Development
University of Louisiana at Monroe 1995 — 2000
BBA, Business Administration (Finance & Economics)
Natchitoches Central HS
Munsch Hardt Kopf & Harr, PC August 2015 - Present
Munsch Hardt Kopf & Harr, P.C. January 2013 - July 2015
City of Dallas January 2009 - January 2013
City of Dallas April 2007 - December 2008
Monitronics International February 2003 - March 2007
Skills
HRIS, Onboarding, Benefits Administration, Employee Benefits, New Hire Orientations, FMLA, Open Enrollment, COBRA, Vendor Management, Human Resources, Talent Management, Deferred Compensation, Workers Compensation, Leave of Absence, Health Insurance, Insurance, Disability Insurance, Life Insurance, HIPAA, ADP Payroll, Applicant Tracking..., Employee Relations, Employment Law, Leadership, Training, HRIS Database Management, Employee Training
Education
Amberton University 2005 — 2007
MS, Human Resources and Training/Development
University of Louisiana at Monroe 1995 — 2000
BBA, Business Administration (Finance & Economics)
Natchitoches Central HS
Maria O'rear Maria O'rear's Monitronics International Experience February 2008 - May 2013
Job Air Ticketing at World Ventures in Plano
Industry Airlines/Aviation
Experience
World Ventures June 2015 - Present
Rollinglobe Media May 2013 - May 2015
Monitronics International February 2008 - May 2013
Addison TX January 2005 - March 2007
Skills
Call Centers, Customer Service, Troubleshooting, Technical Support, Data Entry, Customer Retention, Outlook, Training, Account Management, Alarm Systems, Microsoft Office, Amadeus,Apollo,Sabre &..., Internet seach engines:..., Team Building, Leadership, Team Leadership, Tourism, Social Media, Security, Contract Negotiation, Hotels, Spanish, Customer Experience, Sabre, English, Cruises, Vacation, Interviews, Inventory Management, Microsoft Word, Security Management, Networking, Invoicing, Time Management
Education
Carlson Travel Network - Senior travel corporate counselor 2007 — 2007
Certificate, Ticketing and profile building for corporate account, B
Brookhaven Community College 1990 — 1990
Travel agent certification, Tourism and Travel Services Management
Van Nuys High School 1964 — 1966
Diploma, Business/Commerce, General
World Ventures June 2015 - Present
Rollinglobe Media May 2013 - May 2015
Monitronics International February 2008 - May 2013
Addison TX January 2005 - March 2007
Skills
Call Centers, Customer Service, Troubleshooting, Technical Support, Data Entry, Customer Retention, Outlook, Training, Account Management, Alarm Systems, Microsoft Office, Amadeus,Apollo,Sabre &..., Internet seach engines:..., Team Building, Leadership, Team Leadership, Tourism, Social Media, Security, Contract Negotiation, Hotels, Spanish, Customer Experience, Sabre, English, Cruises, Vacation, Interviews, Inventory Management, Microsoft Word, Security Management, Networking, Invoicing, Time Management
Education
Carlson Travel Network - Senior travel corporate counselor 2007 — 2007
Certificate, Ticketing and profile building for corporate account, B
Brookhaven Community College 1990 — 1990
Travel agent certification, Tourism and Travel Services Management
Van Nuys High School 1964 — 1966
Diploma, Business/Commerce, General
KC Painter's Monitronics International Experience March 2014 - Present
Job Frontend Web Developer at Monitronics International
Industry Program Development
Experience
Monitronics International March 2014 - Present
Soap Creative December 2012 - January 2014
Blockdot February 2011 - December 2012
Skills
jQuery, JavaScript, HTML 5, PHP, CSS, Web Development, AJAX, jQuery Mobile, ActionScript, SQL, C#, HTML5, CSS3, Programming, Front-end, XHTML, Google Analytics, Google Adwords, CMS, SEO
Education
Art Institute of Dallas 2010 — 2014
Bachelor of Arts (B.A.) in Web Development, Web Development
Monitronics International March 2014 - Present
Soap Creative December 2012 - January 2014
Blockdot February 2011 - December 2012
Skills
jQuery, JavaScript, HTML 5, PHP, CSS, Web Development, AJAX, jQuery Mobile, ActionScript, SQL, C#, HTML5, CSS3, Programming, Front-end, XHTML, Google Analytics, Google Adwords, CMS, SEO
Education
Art Institute of Dallas 2010 — 2014
Bachelor of Arts (B.A.) in Web Development, Web Development
Torrence Green, MBA's Monitronics International Experience November 2011 - August 2013
Job Director of Call Center Operations
Industry Management Consulting
Experience
Call Center Concepts January 2015 - June 2015
TMX Finance August 2013 - December 2014
Monitronics International November 2011 - August 2013
SuperMedia LLC (formerly Idearc Media LLC, formerly Verizon Information Services) 2006 - July 2011
Supermedia August 2009 - June 2010
Supermedia March 2006 - June 2010
Verizon/Idearc Media March 2006 - August 2009
Verizon Information Services March 2006 - July 2007
CompUSA August 2000 - July 2005
CompUSA August 2000 - July 2005
Skills
Leadership, B2B, Advertising, Strategic Planning, Coaching, Call Centers, Fundraising, Lead Generation, Direct Sales, Sales Presentations, SEM, PPC, Google Adwords, Team Leadership, Account Management, Sales Process, Sales, Sales Management, Cold Calling, Business Development, Training, Marketing, Selling
Education
University of Phoenix 2008 — 2009
Masters, Business Administration
University of Phoenix 2008 — 2009
Masters of Business Administration (MBA), Business Administration and Management, General
Paul Quinn College 2002 — 2008
Bachelors, Science Organizational Management
Grambling State University 1992 — 1999
Bachelors of Arts, Performance
Call Center Concepts January 2015 - June 2015
TMX Finance August 2013 - December 2014
Monitronics International November 2011 - August 2013
SuperMedia LLC (formerly Idearc Media LLC, formerly Verizon Information Services) 2006 - July 2011
Supermedia August 2009 - June 2010
Supermedia March 2006 - June 2010
Verizon/Idearc Media March 2006 - August 2009
Verizon Information Services March 2006 - July 2007
CompUSA August 2000 - July 2005
CompUSA August 2000 - July 2005
Skills
Leadership, B2B, Advertising, Strategic Planning, Coaching, Call Centers, Fundraising, Lead Generation, Direct Sales, Sales Presentations, SEM, PPC, Google Adwords, Team Leadership, Account Management, Sales Process, Sales, Sales Management, Cold Calling, Business Development, Training, Marketing, Selling
Education
University of Phoenix 2008 — 2009
Masters, Business Administration
University of Phoenix 2008 — 2009
Masters of Business Administration (MBA), Business Administration and Management, General
Paul Quinn College 2002 — 2008
Bachelors, Science Organizational Management
Grambling State University 1992 — 1999
Bachelors of Arts, Performance
Elaine Rodney Elaine Rodney's Monitronics International Experience March 2013 - Present
Job Virtual Agent at Monitronics International
Industry Telecommunications
Experience
Monitronics International March 2013 - Present
Macy's September 2011 - Present
Iceforum - Fireside Cafe January 2007 - September 2008
Fireside Cafe January 2007 - September 2008
Skills
Customer Service, Cash Handling, Answering Phones, Appointment Scheduling, Urinalysis, Venipuncture, EKG, Triage, Marketing Automation, Telephone Skills, Cash Flow, Filing, Fax, Sales, Medical Records
Education
Everest Institute 2007 — 2008
Diploma, Medical Assisting
Gwinnett Technical College 2007 — 2008
Diploma, Medical Assisting
Fullerton College 1997 — 2000
Monitronics International March 2013 - Present
Macy's September 2011 - Present
Iceforum - Fireside Cafe January 2007 - September 2008
Fireside Cafe January 2007 - September 2008
Skills
Customer Service, Cash Handling, Answering Phones, Appointment Scheduling, Urinalysis, Venipuncture, EKG, Triage, Marketing Automation, Telephone Skills, Cash Flow, Filing, Fax, Sales, Medical Records
Education
Everest Institute 2007 — 2008
Diploma, Medical Assisting
Gwinnett Technical College 2007 — 2008
Diploma, Medical Assisting
Fullerton College 1997 — 2000
John Luzzi John Luzzi's Monitronics International Experience August 2008 - July 2013
Job NAS Customer Support Lead at Protection 1 Security Solutions
Industry Security and Investigations
Experience
Protection 1 Security Solutions September 2014 - Present
Protection 1 Security Solutions July 2013 - September 2014
Monitronics International August 2008 - July 2013
Solstice Sunglass Boutiques January 2006 - January 2008
Office Depot October 2003 - July 2005
Skills
Coaching, Sales, Retail, Merchandising, Operations Management, Management, Leadership, Call Centers, Event Planning, Account Management, Team Building, Recruiting, Customer Satisfaction, Employee Relations, Training, Budgets, Customer Service, Time Management, Security, Loss Prevention, Sourcing, Payroll, National Security, Corporate Security, Security Implementation
Education
New England College of Business 2011 — 2012
Business Management - Supply Chain Management and Logistics
University of North Texas 2000 — 2003
Business
Protection 1 Security Solutions September 2014 - Present
Protection 1 Security Solutions July 2013 - September 2014
Monitronics International August 2008 - July 2013
Solstice Sunglass Boutiques January 2006 - January 2008
Office Depot October 2003 - July 2005
Skills
Coaching, Sales, Retail, Merchandising, Operations Management, Management, Leadership, Call Centers, Event Planning, Account Management, Team Building, Recruiting, Customer Satisfaction, Employee Relations, Training, Budgets, Customer Service, Time Management, Security, Loss Prevention, Sourcing, Payroll, National Security, Corporate Security, Security Implementation
Education
New England College of Business 2011 — 2012
Business Management - Supply Chain Management and Logistics
University of North Texas 2000 — 2003
Business
Robinette Everage Robinette Everage's Monitronics International Experience July 2008 - Present
Job Skilled, Supervisor/Private Business owner
Industry Security and Investigations
Experience
Exquisite Catering & More January 2011 - Present
Monitronics International July 2008 - Present
GenaRes February 2004 - March 2013
Sonitrol Security Systems November 2007 - July 2008
Brinks Home Security July 1994 - August 2007
Claims Services Resource Group March 1998 - June 1999
Budget Rent a Car 1991 - 1995
US Army 1989 - 1990
Skills
Public Speaking, Customer Service, Microsoft Excel, Microsoft Office, Training, Event Planning, Customer Satisfaction, Account Management
Education
Tarrant County College 2003 — 2003
Interior decorator
El Centro College 2002 — 2003
Interior Design
University of Central Arkansas 1988 — 1991
Information Technology
Waldo High School
Exquisite Catering & More January 2011 - Present
Monitronics International July 2008 - Present
GenaRes February 2004 - March 2013
Sonitrol Security Systems November 2007 - July 2008
Brinks Home Security July 1994 - August 2007
Claims Services Resource Group March 1998 - June 1999
Budget Rent a Car 1991 - 1995
US Army 1989 - 1990
Skills
Public Speaking, Customer Service, Microsoft Excel, Microsoft Office, Training, Event Planning, Customer Satisfaction, Account Management
Education
Tarrant County College 2003 — 2003
Interior decorator
El Centro College 2002 — 2003
Interior Design
University of Central Arkansas 1988 — 1991
Information Technology
Waldo High School
Brandon Waits, M.Ed. Brandon Waits, M.Ed.'s Monitronics International Experience May 2007 - July 2012
Job Manager, Training Facilitation at FedEx Office
Industry Consumer Services
Experience
FedEx Office September 2014 - Present
Wingspan Portfolio Advisors August 2012 - September 2014
Monitronics International May 2007 - July 2012
Ellipse Communications Inc. May 2006 - May 2007
EMSI, Inc. January 2000 - May 2005
Skills
Training, Employee Relations, Organizational..., Leadership Development, Coaching, Leadership, Call Center, Customer Service, Team Building, Account Management, Project Management, Sales, Process Improvement, Sales Management, Team Leadership, Microsoft Office, Human Resources, Call Centers, Contract Negotiation, Customer Retention, Operations Management, Employee Training, Customer Satisfaction, Management, Training Delivery, Employee Engagement, Strategy, Outlook, Instructional Design, Strategic Planning
Education
LeTourneau University
BBA, Business Administration, 4.0
Southern Methodist University
University of Illinois at Urbana-Champaign
M Ed., Human Resource Development, 4.0
FedEx Office September 2014 - Present
Wingspan Portfolio Advisors August 2012 - September 2014
Monitronics International May 2007 - July 2012
Ellipse Communications Inc. May 2006 - May 2007
EMSI, Inc. January 2000 - May 2005
Skills
Training, Employee Relations, Organizational..., Leadership Development, Coaching, Leadership, Call Center, Customer Service, Team Building, Account Management, Project Management, Sales, Process Improvement, Sales Management, Team Leadership, Microsoft Office, Human Resources, Call Centers, Contract Negotiation, Customer Retention, Operations Management, Employee Training, Customer Satisfaction, Management, Training Delivery, Employee Engagement, Strategy, Outlook, Instructional Design, Strategic Planning
Education
LeTourneau University
BBA, Business Administration, 4.0
Southern Methodist University
University of Illinois at Urbana-Champaign
M Ed., Human Resource Development, 4.0
Claudia Schramm Claudia Schramm's Monitronics International Experience June 1999 - November 2000
Job Professional Learning Coordinator
Industry Nonprofit Organization Management
Experience
Momentous Institute January 2014 - Present
Momentous Institute July 2008 - December 2013
Momentous Institute August 2001 - June 2008
Monitronics International June 1999 - November 2000
Hampton October 1998 - January 1999
Skills
Secretarial Skills, Supervisory Skills, Bilingual, Customer Service, Personnel Records, Records Management, Private Schools, Front Office, Back Office, Volunteer Management, Volunteering, Databases, Data Entry, Flyers, Microsoft Word, Microsoft Excel, Microsoft Office, Cash Register, Translation, Timesheet, Performance Reviews, Nonprofits, Event Planning
Education
Mountain View College 2012 — 2014
Business Administration and Management, General
DeVry University-Texas 1999 — 2000
Momentous Institute January 2014 - Present
Momentous Institute July 2008 - December 2013
Momentous Institute August 2001 - June 2008
Monitronics International June 1999 - November 2000
Hampton October 1998 - January 1999
Skills
Secretarial Skills, Supervisory Skills, Bilingual, Customer Service, Personnel Records, Records Management, Private Schools, Front Office, Back Office, Volunteer Management, Volunteering, Databases, Data Entry, Flyers, Microsoft Word, Microsoft Excel, Microsoft Office, Cash Register, Translation, Timesheet, Performance Reviews, Nonprofits, Event Planning
Education
Mountain View College 2012 — 2014
Business Administration and Management, General
DeVry University-Texas 1999 — 2000
Rob Thornburgh's Monitronics International Experience September 2013 - July 2014
Job General Manager at Protection 1 Security Solutions
Industry Security and Investigations
Experience
Protection 1 Security Solutions July 2014 - Present
Monitronics International September 2013 - July 2014
Patriot Alarm Protection November 2009 - September 2013
Pinnacle Security 2005 - 2009
Pinnacle Security 2004 - 2005
Skills
Sales, Sales Management, Team Building, Training, Security, Account Management, Leadership, Sales Operations, Recruiting, Alarm Systems, Management, IP Cameras, CCTV, Sales Leadership..., Team Leadership, Direct Sales, Customer Satisfaction, Business Development, Mentoring, Sales Rep Training, Sales Motivation, Hiring, B2B, Operations Management, Forecasting
Education
Brigham Young University - Idaho
Associate of Science (AS), General Studies
Protection 1 Security Solutions July 2014 - Present
Monitronics International September 2013 - July 2014
Patriot Alarm Protection November 2009 - September 2013
Pinnacle Security 2005 - 2009
Pinnacle Security 2004 - 2005
Skills
Sales, Sales Management, Team Building, Training, Security, Account Management, Leadership, Sales Operations, Recruiting, Alarm Systems, Management, IP Cameras, CCTV, Sales Leadership..., Team Leadership, Direct Sales, Customer Satisfaction, Business Development, Mentoring, Sales Rep Training, Sales Motivation, Hiring, B2B, Operations Management, Forecasting
Education
Brigham Young University - Idaho
Associate of Science (AS), General Studies
Wyonnie Brown Wyonnie Brown's Monitronics International Experience March 2007 - Present
Job Customer Service Team Lead at Monitronics International
Industry Security and Investigations
Experience
Monitronics Security, LP February 2010 - Present
Monitronics International March 2007 - Present
Monitronics Security, LP March 2007 - January 2010
The Home Depot July 2006 - March 2007
The Home Depot July 2006 - March 2007
The Loan Link Center August 2004 - July 2006
The Loan Link Center August 2004 - July 2006
Office Max Inc October 2002 - April 2004
Skills
Microsoft Access, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, 10 key by touch, 45 wpm, Business, Customer Service, PowerPoint, Team Building, Access, Employee Relations, Management, Coaching, Customer Satisfaction, Training, Call Centers, 10 Key
Education
New England College of Business 2011 — 2014
Bachelor's degree, Business Administration and Management, General
New England College of Business and Finance 2011 — 2014
Bachelors of ScienceBachelor, Business Administration/Management (BBS)
Jasper High School 1991 — 1995
Diploma
Monitronics Security, LP February 2010 - Present
Monitronics International March 2007 - Present
Monitronics Security, LP March 2007 - January 2010
The Home Depot July 2006 - March 2007
The Home Depot July 2006 - March 2007
The Loan Link Center August 2004 - July 2006
The Loan Link Center August 2004 - July 2006
Office Max Inc October 2002 - April 2004
Skills
Microsoft Access, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, 10 key by touch, 45 wpm, Business, Customer Service, PowerPoint, Team Building, Access, Employee Relations, Management, Coaching, Customer Satisfaction, Training, Call Centers, 10 Key
Education
New England College of Business 2011 — 2014
Bachelor's degree, Business Administration and Management, General
New England College of Business and Finance 2011 — 2014
Bachelors of ScienceBachelor, Business Administration/Management (BBS)
Jasper High School 1991 — 1995
Diploma
Billy W. Mitchell Billy W. Mitchell's Monitronics International Experience May 2009 - June 2010
Job Geography Student at Texas State University
Industry Environmental Services
Experience
Texas State University August 2010 - Present
Sherwood Forest Faire LLC 2013 - 2013
Monitronics International May 2009 - June 2010
TODCO March 2005 - October 2005
Anderson Merchandisers November 2003 - January 2005
Conco Systems, Inc. December 2000 - June 2002
Walmart April 1999 - December 2000
Sam's Club March 1999 - December 1999
Sam's Club June 1998 - March 1999
Skills
Computer Proficiency, Calculator, Microsoft Excel, Microsoft Word, Microsoft Publisher, Forklift Operator, Pallet Jack, Powerjack, Creative Writing, Technical Writing, Editing, Newsletter Production, Inventory Control, Customer Service, Cashiering, Stocking, Merchandising, Planograms, Retail Sales, Poetry, Short Stories, Driving License, condenser maintenance, Typing, Data Entry, Word Processing, Photoshop, Digital Photography, Tuba, Trumpet, Baritone, Bass Guitar, Infantry Tactics, M-16, M-249, M-60, Dragon Anti-tank Rocket..., Bayonet, Orienteering, ArcGIS, Photogrammetry, Remote Sensing, Geography, Distribution Center..., Dispatching, Business Travel, Combat Lifesaver, Hiking, Canon DSLR, Survival Training
Education
Texas State University-San Marcos 2010 — 2014
Bachelor of Science (B.S.), Geography
Lamar University 2005 — 2007
English
Texas State University August 2010 - Present
Sherwood Forest Faire LLC 2013 - 2013
Monitronics International May 2009 - June 2010
TODCO March 2005 - October 2005
Anderson Merchandisers November 2003 - January 2005
Conco Systems, Inc. December 2000 - June 2002
Walmart April 1999 - December 2000
Sam's Club March 1999 - December 1999
Sam's Club June 1998 - March 1999
Skills
Computer Proficiency, Calculator, Microsoft Excel, Microsoft Word, Microsoft Publisher, Forklift Operator, Pallet Jack, Powerjack, Creative Writing, Technical Writing, Editing, Newsletter Production, Inventory Control, Customer Service, Cashiering, Stocking, Merchandising, Planograms, Retail Sales, Poetry, Short Stories, Driving License, condenser maintenance, Typing, Data Entry, Word Processing, Photoshop, Digital Photography, Tuba, Trumpet, Baritone, Bass Guitar, Infantry Tactics, M-16, M-249, M-60, Dragon Anti-tank Rocket..., Bayonet, Orienteering, ArcGIS, Photogrammetry, Remote Sensing, Geography, Distribution Center..., Dispatching, Business Travel, Combat Lifesaver, Hiking, Canon DSLR, Survival Training
Education
Texas State University-San Marcos 2010 — 2014
Bachelor of Science (B.S.), Geography
Lamar University 2005 — 2007
English
Sara Rotella Sara Rotella's Monitronics International Experience May 2014 - Present
Job Fleet Management at Monitronics International
Industry
Experience
Monitronics International May 2014 - Present
Security Networks August 2013 - Present
Security Networks July 2011 - August 2013
Security Networks, LLC July 2007 - July 2011
Education
Florida Atlantic University 2004 — 2007
Marketing and Management
Monitronics International May 2014 - Present
Security Networks August 2013 - Present
Security Networks July 2011 - August 2013
Security Networks, LLC July 2007 - July 2011
Education
Florida Atlantic University 2004 — 2007
Marketing and Management
Tye Coleman Tye Coleman's Monitronics International Experience September 2015 - Present
Job Architect at Monitronics International
Industry Computer Software
Experience
Monitronics International September 2015 - Present
Pier 1 Imports November 2014 - September 2015
BravoTECH June 2013 - October 2014
Dell July 2009 - September 2012
SpringPoint Technologies 2008 - 2009
Bank of America 2007 - 2008
Fidelity Information Services 2006 - 2007
Beeline June 2006 - August 2006
Blue Cross Blue Shield of Florida 2004 - 2006
Payformance Corporation 2003 - 2004
Skills
WCF, Microsoft SQL Server, C#, ASP.NET, .NET
Education
Oral Roberts University 2009 — 2009
CIS
Iona College 1992 — 1995
N/A, CIS
New York Institute of Technology-Manhattan/Central Islip 1985 — 1987
E.E. / C.S.
Monitronics International September 2015 - Present
Pier 1 Imports November 2014 - September 2015
BravoTECH June 2013 - October 2014
Dell July 2009 - September 2012
SpringPoint Technologies 2008 - 2009
Bank of America 2007 - 2008
Fidelity Information Services 2006 - 2007
Beeline June 2006 - August 2006
Blue Cross Blue Shield of Florida 2004 - 2006
Payformance Corporation 2003 - 2004
Skills
WCF, Microsoft SQL Server, C#, ASP.NET, .NET
Education
Oral Roberts University 2009 — 2009
CIS
Iona College 1992 — 1995
N/A, CIS
New York Institute of Technology-Manhattan/Central Islip 1985 — 1987
E.E. / C.S.
Robert Daniels's Monitronics International Experience December 2007 - November 2008
Job CLIENT DELIVERY EXECUTIVE (CDE) at Dell
Industry Information Technology and Services
Experience
Dell August 2012 - Present
Dell November 2012 - March 2015
Dell August 2012 - November 2012
Chenega Corporation October 2011 - September 2012
Muscogee Nation Business Enterprise December 2009 - October 2011
IZ Technologies November 2008 - December 2009
Monitronics International December 2007 - November 2008
Perot Systems January 2007 - October 2007
Pilgrim's Pride Corp. September 2005 - January 2007
Nettech Consultants Inc. September 2003 - August 2005
Skills
Vendor Management, ITIL, Program Management, IT Service Management, Change Management, Service Delivery, Project Management, SharePoint, PMP, Management, Process Improvement, Security, Leadership, Analysis, PMO, CRM, Project Planning, Service Desk, Networking, Troubleshooting, Team Leadership, Business Intelligence, Visio, Cross-functional Team..., Data Center, Training, Telecommunications, IT Management, Incident Management, Information Technology, Enterprise Software, Lean Six Sigma, Security Operations, Security Clearance, International Logistics, International...
Education
George Mason University 2014 — 2014
24 CPE Credits
New Horizons Computer Learning Centers 2014 — 2014
Six Sigma Green Belt Certification
New Horizons Computer Learning Centers 2014 — 2014
Lean Six Sigma Black Belt Certification
Villanova University 2011 — 2011
PMP Certification
City Colleges of Chicago-Wilbur Wright College 1988 — 1991
Texas State Technical College 1984 — 1985
Dell August 2012 - Present
Dell November 2012 - March 2015
Dell August 2012 - November 2012
Chenega Corporation October 2011 - September 2012
Muscogee Nation Business Enterprise December 2009 - October 2011
IZ Technologies November 2008 - December 2009
Monitronics International December 2007 - November 2008
Perot Systems January 2007 - October 2007
Pilgrim's Pride Corp. September 2005 - January 2007
Nettech Consultants Inc. September 2003 - August 2005
Skills
Vendor Management, ITIL, Program Management, IT Service Management, Change Management, Service Delivery, Project Management, SharePoint, PMP, Management, Process Improvement, Security, Leadership, Analysis, PMO, CRM, Project Planning, Service Desk, Networking, Troubleshooting, Team Leadership, Business Intelligence, Visio, Cross-functional Team..., Data Center, Training, Telecommunications, IT Management, Incident Management, Information Technology, Enterprise Software, Lean Six Sigma, Security Operations, Security Clearance, International Logistics, International...
Education
George Mason University 2014 — 2014
24 CPE Credits
New Horizons Computer Learning Centers 2014 — 2014
Six Sigma Green Belt Certification
New Horizons Computer Learning Centers 2014 — 2014
Lean Six Sigma Black Belt Certification
Villanova University 2011 — 2011
PMP Certification
City Colleges of Chicago-Wilbur Wright College 1988 — 1991
Texas State Technical College 1984 — 1985
Daniel Opel's Monitronics International Experience May 2011 - August 2011
Job Life Leadership Business Owner/Teaching Professional
Industry Sports
Experience
LIFE Leadership Company 2015 - Present
Springfield Golf Resort July 2014 - Present
Patriot Golf Academy April 2013 - December 2013
Monitronics International May 2011 - August 2011
US Navy April 2007 - April 2011
Skills
Navy, Military, Military Experience, Security Clearance, Military Operations, DoD, Operational Planning, Military Training, Command, Force Protection, Weapons, National Security, Security, Operations Management
Education
Golf Academy of America-Chandler 2011 — 2012
Associate of Arts (A.A.), Golf Course Complex & Operations
South Dakota State University 2003 — 2005
LIFE Leadership Company 2015 - Present
Springfield Golf Resort July 2014 - Present
Patriot Golf Academy April 2013 - December 2013
Monitronics International May 2011 - August 2011
US Navy April 2007 - April 2011
Skills
Navy, Military, Military Experience, Security Clearance, Military Operations, DoD, Operational Planning, Military Training, Command, Force Protection, Weapons, National Security, Security, Operations Management
Education
Golf Academy of America-Chandler 2011 — 2012
Associate of Arts (A.A.), Golf Course Complex & Operations
South Dakota State University 2003 — 2005
Jessica Bautista's Monitronics International Experience January 2008 - December 2011
Job Experienced Graduate with Account Management skills.
Industry
Experience
Franklin American Mortgage Company December 2014 - Present
Citi January 2012 - August 2014
Monitronics International January 2008 - December 2011
Glamour Shots January 2005 - December 2007
Skills
Invoicing, Accounts Receivable, Data Entry, Accounts Payable, 10 Key, Spreadsheets, Outlook, Account Reconciliation, Access, Fax, Administrative..., Office Administration, Accounting, Microsoft Office, Microsoft Excel, Microsoft Word, Data Analysis, Typing, Quality Assurance, Account Maintenance, Billing Process, Document Review, Legal Documents, Account Management, Process Improvement
Education
The University of Texas at Arlington 2004 — 2007
Bachelor of Arts (BA), Communication and Media Studies
Dallas County Community College 2002 — 2004
Associate's degree, General Studies
Franklin American Mortgage Company December 2014 - Present
Citi January 2012 - August 2014
Monitronics International January 2008 - December 2011
Glamour Shots January 2005 - December 2007
Skills
Invoicing, Accounts Receivable, Data Entry, Accounts Payable, 10 Key, Spreadsheets, Outlook, Account Reconciliation, Access, Fax, Administrative..., Office Administration, Accounting, Microsoft Office, Microsoft Excel, Microsoft Word, Data Analysis, Typing, Quality Assurance, Account Maintenance, Billing Process, Document Review, Legal Documents, Account Management, Process Improvement
Education
The University of Texas at Arlington 2004 — 2007
Bachelor of Arts (BA), Communication and Media Studies
Dallas County Community College 2002 — 2004
Associate's degree, General Studies
Sharece Simmons's Monitronics International Experience July 2007 - January 2010
Job Solutions Specialist at TMobile
Industry Wireless
Experience
T-Mobile January 2015 - Present
T-Mobile July 2013 - January 2015
T-Mobile February 2011 - July 2013
Aerotek- Contractor for Bank of America September 2010 - December 2010
Monitronics International July 2007 - January 2010
Skills
Oracle, Dice, Microsoft Office, quickview, samson, Fax, Ten Key, postal machinery, Call Centers, Customer Service
Education
Austin Community College 2005 — 2005
Refresher Courses, Refresher Courses
Job Corps 1993 — 1993
High school equivalent
T-Mobile January 2015 - Present
T-Mobile July 2013 - January 2015
T-Mobile February 2011 - July 2013
Aerotek- Contractor for Bank of America September 2010 - December 2010
Monitronics International July 2007 - January 2010
Skills
Oracle, Dice, Microsoft Office, quickview, samson, Fax, Ten Key, postal machinery, Call Centers, Customer Service
Education
Austin Community College 2005 — 2005
Refresher Courses, Refresher Courses
Job Corps 1993 — 1993
High school equivalent
Maxi Edwards Maxi Edwards's Monitronics International Experience March 2001 - February 2008
Job General Accounting and Finance Professional
Industry Accounting
Experience
Omni Hotels September 2013 - Present
Blue Lynx Media July 2012 - September 2013
ATI Enterprise June 2008 - May 2011
2100 Ross Communications February 2008 - April 2008
Monitronics International March 2001 - February 2008
Skills
Accounts Payable, Account Reconciliation, Account Management, Bookkeeping, Cash Management, Cash Receipts, Petty Cash, Microsoft Office, Customer Service, Payment Services, 10 Key, Internal Audit, QuickBooks, Accpac, Citrix Metaframe, Mas 90, Great Plains Software, PeopleSoft, Microsoft Word, Windows 7, Teamwork, Creative Problem Solving, PowerPoint, Finance, Financial Accounting, Customer Retention, Cash, Contract Management, Accounting, Microsoft Excel, Leadership, Analysis, Training, Management, Team Building, Public Speaking, Accounts Receivable, Outlook, Auditing, Process Improvement, Invoicing, Access, Budgets, Financial Statements
Education
Capella University 2008 — 2009
Criminal Justice/Law Enforcement Administration
Mountain View College 2004 — 2006
Mathematics
MacArthur High School 1992 — 1993
Omni Hotels September 2013 - Present
Blue Lynx Media July 2012 - September 2013
ATI Enterprise June 2008 - May 2011
2100 Ross Communications February 2008 - April 2008
Monitronics International March 2001 - February 2008
Skills
Accounts Payable, Account Reconciliation, Account Management, Bookkeeping, Cash Management, Cash Receipts, Petty Cash, Microsoft Office, Customer Service, Payment Services, 10 Key, Internal Audit, QuickBooks, Accpac, Citrix Metaframe, Mas 90, Great Plains Software, PeopleSoft, Microsoft Word, Windows 7, Teamwork, Creative Problem Solving, PowerPoint, Finance, Financial Accounting, Customer Retention, Cash, Contract Management, Accounting, Microsoft Excel, Leadership, Analysis, Training, Management, Team Building, Public Speaking, Accounts Receivable, Outlook, Auditing, Process Improvement, Invoicing, Access, Budgets, Financial Statements
Education
Capella University 2008 — 2009
Criminal Justice/Law Enforcement Administration
Mountain View College 2004 — 2006
Mathematics
MacArthur High School 1992 — 1993
Francoise Patterson's Monitronics International Experience August 2014 - Present
Job Records Compliance Specialist at Monitronics International
Industry Defense & Space
Experience
Monitronics International August 2014 - Present
City of McKinney November 2013 - May 2014
Serco - North America February 2012 - April 2013
Skills
Adobe Creative Suite, HTML, Data Entry, Microsoft Office, Network Security, Customer Service, Security Clearance, Records Management, Databases, Library Science, Public Administration, Government, SharePoint
Education
Southern New Hampshire University 2014 — 2016
Master's Degree, Data Analytics
University of North Texas 2013 — 2014
Bachelor of Applied Science (B.A.Sc.), Learning Technology
Cape Fear Community College 2009 — 2011
Associate of Arts and Sciences (A.A.S.), Information Technology
Monitronics International August 2014 - Present
City of McKinney November 2013 - May 2014
Serco - North America February 2012 - April 2013
Skills
Adobe Creative Suite, HTML, Data Entry, Microsoft Office, Network Security, Customer Service, Security Clearance, Records Management, Databases, Library Science, Public Administration, Government, SharePoint
Education
Southern New Hampshire University 2014 — 2016
Master's Degree, Data Analytics
University of North Texas 2013 — 2014
Bachelor of Applied Science (B.A.Sc.), Learning Technology
Cape Fear Community College 2009 — 2011
Associate of Arts and Sciences (A.A.S.), Information Technology
LaKesheia Butler's Monitronics International Experience October 2013 - March 2014
Job Associate lll / Validator/ collector
Industry Hospital & Health Care
Experience
CHRISTUS Health February 2014 - Present
Monitronics International October 2013 - March 2014
RealPage, Inc. April 2013 - October 2013
CenturyLink January 2010 - February 2013
JPMorgan Chase March 2008 - October 2009
ACCENT Marketing March 2008 - March 2009
Skills
Customer Service, Telecommunications, Sales, Customer Satisfaction, Credit, Office Administration, People Skills, Persona, Troubleshooting, Accounting, Customer Experience, Call Centers, Customer Retention, Team Leadership, Data Entry, Training, Teamwork, Time Management, Telephone Skills, Access, Invoicing, Direct Sales, Software Documentation, Employee Training, Cashiering, Microsoft Word, Coaching, Retail Sales, Selling, Phone Etiquette, Financial Services, Customer Support, Business, Accounts Receivable, Retail, Marketing, Microsoft Excel, Outlook, Team Building, Administrative..., Administration, Account Management, Leadership, New Business Development, Strategic Planning
Education
North Lake College 2014 — 2015
Bachelor of Fine Arts (B.F.A.), Mass Communication/Media Studies
Southern University at Shreveport 2010 — 2012
Associate's degree, Radiologic Technology/Science - Radiographer
University of Louisiana at Monroe 2007 — 2010
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
CHRISTUS Health February 2014 - Present
Monitronics International October 2013 - March 2014
RealPage, Inc. April 2013 - October 2013
CenturyLink January 2010 - February 2013
JPMorgan Chase March 2008 - October 2009
ACCENT Marketing March 2008 - March 2009
Skills
Customer Service, Telecommunications, Sales, Customer Satisfaction, Credit, Office Administration, People Skills, Persona, Troubleshooting, Accounting, Customer Experience, Call Centers, Customer Retention, Team Leadership, Data Entry, Training, Teamwork, Time Management, Telephone Skills, Access, Invoicing, Direct Sales, Software Documentation, Employee Training, Cashiering, Microsoft Word, Coaching, Retail Sales, Selling, Phone Etiquette, Financial Services, Customer Support, Business, Accounts Receivable, Retail, Marketing, Microsoft Excel, Outlook, Team Building, Administrative..., Administration, Account Management, Leadership, New Business Development, Strategic Planning
Education
North Lake College 2014 — 2015
Bachelor of Fine Arts (B.F.A.), Mass Communication/Media Studies
Southern University at Shreveport 2010 — 2012
Associate's degree, Radiologic Technology/Science - Radiographer
University of Louisiana at Monroe 2007 — 2010
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
Clarence Walker Clarence Walker's Monitronics International Experience 2008 - 2010
Job Chat Support Specialist (FedEx) at CDI Corporation
Industry Information Technology and Services
Experience
CDI Corporation March 2015 - Present
Dealertrack Technologies October 2014 - January 2015
Fujitsu Network Communications July 2014 - August 2014
AHL Poker 2013 - 2014
Wingspan Portfolio Advisors 2011 - 2013
FedEx Office 2010 - 2011
Monitronics International 2008 - 2010
Correctional Billing Services 2007 - 2008
MetroPCS 2006 - 2007
Skills
Help Desk Support, Call Centers, Mortgage Lending, Foreclosures, Fannie Mae, Security, IT Operations, IT Solutions
Education
Oklahoma State University
Westwood College-Dallas
Associate's degree, Computer Network Engineering, 4.0
CDI Corporation March 2015 - Present
Dealertrack Technologies October 2014 - January 2015
Fujitsu Network Communications July 2014 - August 2014
AHL Poker 2013 - 2014
Wingspan Portfolio Advisors 2011 - 2013
FedEx Office 2010 - 2011
Monitronics International 2008 - 2010
Correctional Billing Services 2007 - 2008
MetroPCS 2006 - 2007
Skills
Help Desk Support, Call Centers, Mortgage Lending, Foreclosures, Fannie Mae, Security, IT Operations, IT Solutions
Education
Oklahoma State University
Westwood College-Dallas
Associate's degree, Computer Network Engineering, 4.0
Hollady Farison's Monitronics International Experience May 2009 - August 2010
Job New Members Solutions Specialist
Industry Insurance
Experience
USAA May 2015 - Present
USAA August 2014 - May 2015
Costco Wholesale March 2013 - July 2014
American Defense Systems August 2011 - January 2012
Monitronics International May 2009 - August 2010
Glitzy Karma March 2008 - November 2008
Skills
Customer Service, Sales, Sales Promotion, Alarm Systems, QuickBooks, Sales Logix, Microsoft Excel, Microsoft Word, PowerPoint, Aloha, Customer Support, Problem Solving, Open Table, Special Education, Elementary Education, Salesforce.com, Staff Development, Training, Leadership, Sales Management, Team Building, Public Speaking, Account Management, Management, Customer Retention, Team Leadership, Customer Satisfaction, Direct Sales, Strategic Planning, Sales Process, Contract Negotiation, Negotiation, Microsoft Office
Education
Arizona State University 2012 — 2015
Special Education and Teaching
University of North Texas 2010 — 2011
Special Education and Teaching
Grand Canyon University
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
USAA May 2015 - Present
USAA August 2014 - May 2015
Costco Wholesale March 2013 - July 2014
American Defense Systems August 2011 - January 2012
Monitronics International May 2009 - August 2010
Glitzy Karma March 2008 - November 2008
Skills
Customer Service, Sales, Sales Promotion, Alarm Systems, QuickBooks, Sales Logix, Microsoft Excel, Microsoft Word, PowerPoint, Aloha, Customer Support, Problem Solving, Open Table, Special Education, Elementary Education, Salesforce.com, Staff Development, Training, Leadership, Sales Management, Team Building, Public Speaking, Account Management, Management, Customer Retention, Team Leadership, Customer Satisfaction, Direct Sales, Strategic Planning, Sales Process, Contract Negotiation, Negotiation, Microsoft Office
Education
Arizona State University 2012 — 2015
Special Education and Teaching
University of North Texas 2010 — 2011
Special Education and Teaching
Grand Canyon University
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Logan Yarmo Logan Yarmo's Monitronics International Experience May 2009 - August 2009
Job Shift Manager, Floor Supervisor at Kelly Services
Industry Staffing and Recruiting
Experience
Kelly Services May 2015 - Present
UniFirst Corporation October 2013 - September 2014
The Church of Jesus Christ of Latter-day Saints October 2009 - October 2011
Monitronics International May 2009 - August 2009
Bay State Industrial Welding and Fabrications June 2008 - November 2008
Brookstone July 2007 - June 2008
Skills
Microsoft Word, Microsoft Excel, PowerPoint, Team Leadership, Public Speaking, Volunteer Management, Teaching, Sales, Leadership, Time Management, Training, Team Building, Leadership Development, Social Media
Education
Brigham Young University - Idaho 2011 — 2015
Bachelor's degree, Entrepreneurial Business Management
Alvirne High 2004 — 2008
Kelly Services May 2015 - Present
UniFirst Corporation October 2013 - September 2014
The Church of Jesus Christ of Latter-day Saints October 2009 - October 2011
Monitronics International May 2009 - August 2009
Bay State Industrial Welding and Fabrications June 2008 - November 2008
Brookstone July 2007 - June 2008
Skills
Microsoft Word, Microsoft Excel, PowerPoint, Team Leadership, Public Speaking, Volunteer Management, Teaching, Sales, Leadership, Time Management, Training, Team Building, Leadership Development, Social Media
Education
Brigham Young University - Idaho 2011 — 2015
Bachelor's degree, Entrepreneurial Business Management
Alvirne High 2004 — 2008
Michael Darling's Monitronics International Experience March 2015 - Present
Job Manager, Financial Planning & Analysis at Monitronics International
Industry Security and Investigations
Experience
Monitronics International March 2015 - Present
Monitronics International August 2014 - March 2015
TXU Energy August 2012 - August 2014
TXU Energy March 2010 - August 2012
TXU Energy August 2009 - March 2010
Direct Energy July 2007 - August 2009
Alliance Data January 2005 - July 2007
Skills
Management, Leadership, Process Improvement, Team Building, Financial Analysis, Team Leadership, Business Process..., Operations Management, Microsoft SQL Server, Tableau, Business Analysis, Analysis, Project Management, Cross-functional Team..., Strategic Planning
Education
University of Oklahoma - Price College of Business 2013 — 2015
Master of Arts (MA), Economics
The University of Texas at Arlington 2011 — 2013
Master of Business Administration (M.B.A.)
Dallas Baptist University
Bachelor of Business Administration (B.B.A.), Finance
Monitronics International March 2015 - Present
Monitronics International August 2014 - March 2015
TXU Energy August 2012 - August 2014
TXU Energy March 2010 - August 2012
TXU Energy August 2009 - March 2010
Direct Energy July 2007 - August 2009
Alliance Data January 2005 - July 2007
Skills
Management, Leadership, Process Improvement, Team Building, Financial Analysis, Team Leadership, Business Process..., Operations Management, Microsoft SQL Server, Tableau, Business Analysis, Analysis, Project Management, Cross-functional Team..., Strategic Planning
Education
University of Oklahoma - Price College of Business 2013 — 2015
Master of Arts (MA), Economics
The University of Texas at Arlington 2011 — 2013
Master of Business Administration (M.B.A.)
Dallas Baptist University
Bachelor of Business Administration (B.B.A.), Finance
Yerrick Lloyd's Monitronics International Experience April 2001 - April 2015
Job Graphic Designer/ Photographer & Help Desk
Industry Graphic Design
Experience
Scripted Media August 2002 - Present
Academic Health Plans May 2015 - July 2015
Monitronics International April 2001 - April 2015
Monitronics International 2006 - 2008
Skills
Dreamweaver, Illustrator, Graphics, Customer Service, InDesign, Photoshop, Web Design, Brochures, Graphic Design, Adobe Creative Suite, Logo Design, Flash, Business Cards, Multimedia, Mac, Flyers, SEO, Layout, After Effects, Editing, Corporate Branding, Banners, Microsoft Office, CSS, HTML, Outlook, Creative Direction, Posters, Typography, Video, Music Production, Adobe Acrobat, Marketing, Advertising, Pre-press, Corporate Identity, Visual Communication, Image Manipulation, Digital Photography, Event Management, Adobe Fireworks, Video Editing, Vector Illustration, Catalogs, Email Marketing, Web Analytics, Social Networking, Branding & Identity, Social Media Marketing, WordPress
Education
Brookhaven Community College 2010 — 2013
Grapic Design, Graphic Design
Richland Community College 2010 — 2013
McClellan High School 1992 — 1994
Diploma
Cedar Valley Community College
Pulaski Tech
Certification, Autobody/Collision and Repair Technology/Technician
Scripted Media August 2002 - Present
Academic Health Plans May 2015 - July 2015
Monitronics International April 2001 - April 2015
Monitronics International 2006 - 2008
Skills
Dreamweaver, Illustrator, Graphics, Customer Service, InDesign, Photoshop, Web Design, Brochures, Graphic Design, Adobe Creative Suite, Logo Design, Flash, Business Cards, Multimedia, Mac, Flyers, SEO, Layout, After Effects, Editing, Corporate Branding, Banners, Microsoft Office, CSS, HTML, Outlook, Creative Direction, Posters, Typography, Video, Music Production, Adobe Acrobat, Marketing, Advertising, Pre-press, Corporate Identity, Visual Communication, Image Manipulation, Digital Photography, Event Management, Adobe Fireworks, Video Editing, Vector Illustration, Catalogs, Email Marketing, Web Analytics, Social Networking, Branding & Identity, Social Media Marketing, WordPress
Education
Brookhaven Community College 2010 — 2013
Grapic Design, Graphic Design
Richland Community College 2010 — 2013
McClellan High School 1992 — 1994
Diploma
Cedar Valley Community College
Pulaski Tech
Certification, Autobody/Collision and Repair Technology/Technician
Denise G's Monitronics International Experience March 2007 - Present
Job Administrative Support Monitronics International
Industry Security and Investigations
Experience
Monitronics International March 2007 - Present
Skills
Training, Process Improvement, Security, Customer Service, Management, Security Management, Team Building, Leadership, Operations Management, Analysis, Six Sigma, Project Management, Contract Negotiation, Contract Law, Employment Practices..., Employee Training, Onboarding, Leadership Development, Marketing Strategy, Account Management, Technical Writing, Microsoft Office, Minitab, Managerial Finance
Education
Amberton University 2014 — 2018
Master's Degree, Human Resource Training and Development
Amberton University 2010 — 2013
Bachelor's Degree, Business Administration and Management, General
Monitronics International March 2007 - Present
Skills
Training, Process Improvement, Security, Customer Service, Management, Security Management, Team Building, Leadership, Operations Management, Analysis, Six Sigma, Project Management, Contract Negotiation, Contract Law, Employment Practices..., Employee Training, Onboarding, Leadership Development, Marketing Strategy, Account Management, Technical Writing, Microsoft Office, Minitab, Managerial Finance
Education
Amberton University 2014 — 2018
Master's Degree, Human Resource Training and Development
Amberton University 2010 — 2013
Bachelor's Degree, Business Administration and Management, General
Alicia Cleveland Alicia Cleveland's Monitronics International Experience August 2011 - June 2012
Job Territory Sales Manager at Wurth USA
Industry Automotive
Experience
Wurth USA January 2014 - Present
Ennova Learning Solutions June 2012 - January 2014
Monitronics International August 2011 - June 2012
U.S. Department of Commerce February 2009 - June 2010
DGL Air Conditioning & Heating August 2007 - August 2008
Lakin Tire West January 2007 - August 2007
Option One Mortgage May 2003 - January 2007
RE/MAX February 2001 - December 2002
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Photoshop, English, Outlook, Windows, Teaching, Budgets, Negotiation, Team Leadership, Strategic Planning, Leadership, Training, Team Building, Access, Time Management, Social Networking, Sales, Event Planning, Public Speaking, Analysis, Coaching, Data Entry, Data Analysis, Microsoft Office 2013, PeopleSoft, Multi-media Marketing...
Education
Ashworth University 2013 — 2014
Bachelor of Business Administration (BBA), Business Administration, Management and Operations
Brookhaven Community College 2010 — 2013
Persuant to Associate of Applied Science, Computer Science
Wurth USA January 2014 - Present
Ennova Learning Solutions June 2012 - January 2014
Monitronics International August 2011 - June 2012
U.S. Department of Commerce February 2009 - June 2010
DGL Air Conditioning & Heating August 2007 - August 2008
Lakin Tire West January 2007 - August 2007
Option One Mortgage May 2003 - January 2007
RE/MAX February 2001 - December 2002
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Photoshop, English, Outlook, Windows, Teaching, Budgets, Negotiation, Team Leadership, Strategic Planning, Leadership, Training, Team Building, Access, Time Management, Social Networking, Sales, Event Planning, Public Speaking, Analysis, Coaching, Data Entry, Data Analysis, Microsoft Office 2013, PeopleSoft, Multi-media Marketing...
Education
Ashworth University 2013 — 2014
Bachelor of Business Administration (BBA), Business Administration, Management and Operations
Brookhaven Community College 2010 — 2013
Persuant to Associate of Applied Science, Computer Science
Robert McClarin Robert McClarin's Monitronics International Experience September 2010 - April 2012
Job Loyalty CRM Marketing Technologist at 7Eleven
Industry Marketing and Advertising
Experience
7-Eleven July 2012 - Present
Monitronics International September 2010 - April 2012
Protection One January 2008 - September 2010
World Marketing August 2005 - November 2007
Rapp Collins January 2004 - August 2005
Epsilon February 1998 - October 2003
Kuhn & Wittenborn 1994 - 1998
Bozell Worldwide 1993 - 1994
Communications Plus 1991 - 1992
AyerDirect 1989 - 1991
Skills
Customer Retention, Customer Experience, Lead Generation, Direct Marketing, Email Marketing, B2B, CRM, SEO, PPC Bid Management, Web Content, Database Marketing, Event Planning, Press Relations, Copywriting, Webinars, Marketing, Leadership, Team Leadership, Marketing Strategy, Strategy, Program Management, Sales, Budgets, Training, New Business Development, Account Management, Management
Education
Arizona State University, W. P. Carey School of Business 1982 — 1987
Bachelor's degree, Marketing
Horizon High School 1978 — 1982
High School, Computer Science
7-Eleven July 2012 - Present
Monitronics International September 2010 - April 2012
Protection One January 2008 - September 2010
World Marketing August 2005 - November 2007
Rapp Collins January 2004 - August 2005
Epsilon February 1998 - October 2003
Kuhn & Wittenborn 1994 - 1998
Bozell Worldwide 1993 - 1994
Communications Plus 1991 - 1992
AyerDirect 1989 - 1991
Skills
Customer Retention, Customer Experience, Lead Generation, Direct Marketing, Email Marketing, B2B, CRM, SEO, PPC Bid Management, Web Content, Database Marketing, Event Planning, Press Relations, Copywriting, Webinars, Marketing, Leadership, Team Leadership, Marketing Strategy, Strategy, Program Management, Sales, Budgets, Training, New Business Development, Account Management, Management
Education
Arizona State University, W. P. Carey School of Business 1982 — 1987
Bachelor's degree, Marketing
Horizon High School 1978 — 1982
High School, Computer Science
Eric Vela's Monitronics International Experience April 2012 - August 2012
Job Shared Services Organization Support Specialist at Ericsson
Industry Telecommunications
Experience
Pumps of Houston, Inc July 2015 - Present
Ericsson September 2012 - August 2015
Monitronics International April 2012 - August 2012
Volt Management Corp at Texas Instruments September 2010 - March 2012
Skills
SAP, Microsoft Office, Microsoft Excel, Sales, Customer Service, Shared Service Center, Embedded Systems, Wireless, Teamwork, Customer Experience, Customer Satisfaction, Telecommunications, PowerPoint, Training, Team Leadership, Troubleshooting, Outlook, Mobile Devices, Vendor Management, English, Customer Support, Networking, Microsoft Word
Education
DeVry University
Business Administration and Management, General
Collin County Community College
Associate of Science (A.S.)
Pumps of Houston, Inc July 2015 - Present
Ericsson September 2012 - August 2015
Monitronics International April 2012 - August 2012
Volt Management Corp at Texas Instruments September 2010 - March 2012
Skills
SAP, Microsoft Office, Microsoft Excel, Sales, Customer Service, Shared Service Center, Embedded Systems, Wireless, Teamwork, Customer Experience, Customer Satisfaction, Telecommunications, PowerPoint, Training, Team Leadership, Troubleshooting, Outlook, Mobile Devices, Vendor Management, English, Customer Support, Networking, Microsoft Word
Education
DeVry University
Business Administration and Management, General
Collin County Community College
Associate of Science (A.S.)
Chadwick Lyles's Monitronics International Experience January 2015 - Present
Job Instructional Designer / Trainer at Monitronics International
Industry Professional Training & Coaching
Experience
Monitronics International January 2015 - Present
Louisiana Tech University September 2007 - May 2014
Skills
Distance Learning, Higher Education, Curriculum Design, Curriculum Development, E-Learning, Critical Thinking, Instructional Design, Teaching, Technical Writing, University Teaching, Adult Education, Public Speaking, American Literature, Grant Writing, Theory, Research, Copy Editing, Instructional Technology, Educational Technology, Faculty Development, College Teaching, Program Development, ESL, Courses, Creative Writing, Classroom, Statistics, Literature, Pedagogy, Leadership Development, Teacher Training, Admissions, Grants, Tutoring, Program Evaluation, Student Development, Resume Writing, Editing, Student Recruiting, Qualitative Research, Lecturing, Educational Leadership, English Literature, Student Affairs, Secondary Education, Academic Administration, Staff Development, Psychology, History, Academia
Education
Louisiana Tech University 2004 — 2007
Master of Arts, English w/ Graduate E-Certification in Technical Writing
Louisiana Tech University 1997 — 2001
Bachelor of Science, Electrical Engineering Technology
Monitronics International January 2015 - Present
Louisiana Tech University September 2007 - May 2014
Skills
Distance Learning, Higher Education, Curriculum Design, Curriculum Development, E-Learning, Critical Thinking, Instructional Design, Teaching, Technical Writing, University Teaching, Adult Education, Public Speaking, American Literature, Grant Writing, Theory, Research, Copy Editing, Instructional Technology, Educational Technology, Faculty Development, College Teaching, Program Development, ESL, Courses, Creative Writing, Classroom, Statistics, Literature, Pedagogy, Leadership Development, Teacher Training, Admissions, Grants, Tutoring, Program Evaluation, Student Development, Resume Writing, Editing, Student Recruiting, Qualitative Research, Lecturing, Educational Leadership, English Literature, Student Affairs, Secondary Education, Academic Administration, Staff Development, Psychology, History, Academia
Education
Louisiana Tech University 2004 — 2007
Master of Arts, English w/ Graduate E-Certification in Technical Writing
Louisiana Tech University 1997 — 2001
Bachelor of Science, Electrical Engineering Technology
Chris Khouthong's Monitronics International Experience August 2012 - April 2014
Job IT support
Industry Information Technology and Services
Experience
Eyemart Express April 2015 - Present
HCL Technologies October 2014 - April 2015
Westec Intelligent Surveillance May 2014 - July 2014
Monitronics International August 2012 - April 2014
Best Buy August 2010 - August 2012
Tokyo House February 2009 - July 2010
Skills
Customer Service, Troubleshooting, Customer Experience, Customer Satisfaction, Software Installation, Sales, Management, Training, Customer Retention, Call Centers, Security, Technical Support, Customer Oriented, Customer Engagement, Creative Writing, Music Production, Phone Etiquette, Teamwork, Social Networking, Interviews, Customer Support, Retail Sales, Data Entry, Hiring, Retail, Team Leadership, Leadership, Employee Training, 10 Key, Team Building, Team-oriented, Hands-on Training, Time Management, CRM, Outlook, Goal Oriented, Networking, Access, Help Desk Support, Microsoft Office, VPN, TCP/IP, Zyxel, Putty, Aerohive
Education
Brookhaven Community College
Computer Science
Eyemart Express April 2015 - Present
HCL Technologies October 2014 - April 2015
Westec Intelligent Surveillance May 2014 - July 2014
Monitronics International August 2012 - April 2014
Best Buy August 2010 - August 2012
Tokyo House February 2009 - July 2010
Skills
Customer Service, Troubleshooting, Customer Experience, Customer Satisfaction, Software Installation, Sales, Management, Training, Customer Retention, Call Centers, Security, Technical Support, Customer Oriented, Customer Engagement, Creative Writing, Music Production, Phone Etiquette, Teamwork, Social Networking, Interviews, Customer Support, Retail Sales, Data Entry, Hiring, Retail, Team Leadership, Leadership, Employee Training, 10 Key, Team Building, Team-oriented, Hands-on Training, Time Management, CRM, Outlook, Goal Oriented, Networking, Access, Help Desk Support, Microsoft Office, VPN, TCP/IP, Zyxel, Putty, Aerohive
Education
Brookhaven Community College
Computer Science
Christina Schwenkler Christina Schwenkler's Monitronics International Experience November 2013 - Present
Job Technical Support Representative at Monitronics International
Industry Mechanical or Industrial Engineering
Experience
Monitronics International November 2013 - Present
3D Systems October 2012 - Present
Fincas Buenas July 2014 - April 2015
Art Director March 2014 - June 2014
DeVry University September 2011 - October 2012
- Endocrine Associates of Dallas January 2011 - April 2011
Skills
Adobe Creative Suite, Microsoft Office, Oral & Written..., Customer Service, Management, Employee Training, Filing, Technical Documentation, Graphic Design, Data Entry, Technical Support, Software Documentation, CAD/CAM Software, Alibre Design, Troubleshooting, Public Speaking, PowerPoint, Microsoft Excel, Training, Leadership, Windows, Time Management
Education
DeVry University-Texas 2011 — 2014
Bachelor of Science (B.S.), Multimedia Design and Development
L.V. Berkner High School 1999 — 2002
Diploma
Monitronics International November 2013 - Present
3D Systems October 2012 - Present
Fincas Buenas July 2014 - April 2015
Art Director March 2014 - June 2014
DeVry University September 2011 - October 2012
- Endocrine Associates of Dallas January 2011 - April 2011
Skills
Adobe Creative Suite, Microsoft Office, Oral & Written..., Customer Service, Management, Employee Training, Filing, Technical Documentation, Graphic Design, Data Entry, Technical Support, Software Documentation, CAD/CAM Software, Alibre Design, Troubleshooting, Public Speaking, PowerPoint, Microsoft Excel, Training, Leadership, Windows, Time Management
Education
DeVry University-Texas 2011 — 2014
Bachelor of Science (B.S.), Multimedia Design and Development
L.V. Berkner High School 1999 — 2002
Diploma
Jeremy Golnick, CPA, ABV Jeremy Golnick, CPA, ABV's Monitronics International Experience November 2001 - February 2002
Job Senior Consultant CBIZ Valuation
Industry Financial Services
Experience
CBIZ Valuation February 2013 - Present
Whitley Penn August 2009 - February 2013
Trinity Church February 2007 - August 2009
SBB Management Company March 2003 - January 2007
ABT Executive Suites January 2003 - February 2003
Smart Travel March 2002 - January 2003
Monitronics International November 2001 - February 2002
Skills
Accounting, Business Valuation, CPA, Forensic Accounting, GAAP, SEC filings, Financial Accounting, Tax Accounting, Bookkeeping, Litigation Support, US GAAP, Financial Reporting, Tax, Financial Statements, Financial Analysis, Solvency Opinion, Finance, Financial Modeling, Mergers & Acquisitions, SEC Filings
Education
Southern Methodist University - Cox School of Business 2008 — 2009
Master of Science, Accounting (Tax concentration)
Dallas Baptist University 2001 — 2007
Bachelor of Business Studies, Finance & Accounting (double major)
Christ for the Nations Institute 1998 — 2000
Diploma, Practical Theology
CBIZ Valuation February 2013 - Present
Whitley Penn August 2009 - February 2013
Trinity Church February 2007 - August 2009
SBB Management Company March 2003 - January 2007
ABT Executive Suites January 2003 - February 2003
Smart Travel March 2002 - January 2003
Monitronics International November 2001 - February 2002
Skills
Accounting, Business Valuation, CPA, Forensic Accounting, GAAP, SEC filings, Financial Accounting, Tax Accounting, Bookkeeping, Litigation Support, US GAAP, Financial Reporting, Tax, Financial Statements, Financial Analysis, Solvency Opinion, Finance, Financial Modeling, Mergers & Acquisitions, SEC Filings
Education
Southern Methodist University - Cox School of Business 2008 — 2009
Master of Science, Accounting (Tax concentration)
Dallas Baptist University 2001 — 2007
Bachelor of Business Studies, Finance & Accounting (double major)
Christ for the Nations Institute 1998 — 2000
Diploma, Practical Theology
Adam Maarschalk Adam Maarschalk's Monitronics International Experience October 1998 - May 2000
Job Tutor at Wyzant (ESL, English, etc.)
Industry Education Management
Experience
WyzAnt Tutoring April 2013 - Present
BG Supercab September 2013 - July 2015
Einstein Noah Restaurant Group, Inc. January 2012 - August 2013
St. Paul Cultural Village April 2012 - April 2013
Intergenerational Learning Center September 2007 - October 2010
Terengganu Language Centre May 2006 - June 2007
The Language Studio March 2003 - May 2005
Monitronics International October 1998 - May 2000
Skills
Writing, Sports, Foreign Languages, Translation, Social Networking, Event Management, Public Relations, Teaching, Marketing Communications, Blogging, Editing, Event Planning, Facebook, Social Media Marketing, Volunteer Management, Nonprofits, Newsletters, Higher Education, Press Releases, Leadership, Community Outreach, Social Media, Public Speaking, Research, Curriculum Design, Microsoft Office, Training, Management, Customer Service, ESL
Education
Northwestern College 2007 — 2010
Global Studies
National University of Malaysia 2001 — 2003
Foreign Languages and Literatures, General
Christ for the Nations Institute 1997 — 2000
Associate of Arts (AA), Cross-Cultural Communication
Marlington High School 1993 — 1997
Honors Diploma
WyzAnt Tutoring April 2013 - Present
BG Supercab September 2013 - July 2015
Einstein Noah Restaurant Group, Inc. January 2012 - August 2013
St. Paul Cultural Village April 2012 - April 2013
Intergenerational Learning Center September 2007 - October 2010
Terengganu Language Centre May 2006 - June 2007
The Language Studio March 2003 - May 2005
Monitronics International October 1998 - May 2000
Skills
Writing, Sports, Foreign Languages, Translation, Social Networking, Event Management, Public Relations, Teaching, Marketing Communications, Blogging, Editing, Event Planning, Facebook, Social Media Marketing, Volunteer Management, Nonprofits, Newsletters, Higher Education, Press Releases, Leadership, Community Outreach, Social Media, Public Speaking, Research, Curriculum Design, Microsoft Office, Training, Management, Customer Service, ESL
Education
Northwestern College 2007 — 2010
Global Studies
National University of Malaysia 2001 — 2003
Foreign Languages and Literatures, General
Christ for the Nations Institute 1997 — 2000
Associate of Arts (AA), Cross-Cultural Communication
Marlington High School 1993 — 1997
Honors Diploma
Randal Senter Randal Senter's Monitronics International Experience September 2011 - June 2012
Job Assistant Vice President IT Services, GM Financial
Industry Information Technology and Services
Experience
GM Financial March 2015 - Present
GM Financial August 2012 - March 2015
Monitronics International September 2011 - June 2012
Aspen Global Back Office December 2010 - September 2011
Cook Children's Health Care System September 2009 - November 2010
Hallwood Energy August 2008 - August 2009
MB Exploration, LLC June 2007 - June 2008
The Harding Group April 2004 - May 2007
Cleburne Independent School District April 2002 - March 2004
Abilene Christian University August 1998 - October 2001
Skills
Disaster Recovery, Vendor Management, IT Management, Data Center, Management, Microsoft Exchange, Security, Information Technology, Leadership, IT Operations, Networking, Active Directory, SharePoint, Citrix, Cloud Computing, ITIL, VMware, Software Documentation, CRM, Servers, Strategic Planning, Telecommunications, Virtualization, Enterprise Software, System Administration, Project Planning, Healthcare Information..., Contract Negotiation, Windows Server, Strategy, IT Compliance, Governance, IT Infrastructure..., Enterprise IT..., Healthcare IT, Vendor Relations, IT Governance, Music Education, Music Theory, Orchestral Music, Music Production, Music Industry, Digital Marketing, Digital Media, IT GRC, RSA Archer, Archer, Video Production, Worship Music, Praise & Worship
Education
Abilene Christian University 2000 — 2001
M.S., Digital Media
Abilene Christian University 1995 — 1999
B.A., Music Education
GM Financial March 2015 - Present
GM Financial August 2012 - March 2015
Monitronics International September 2011 - June 2012
Aspen Global Back Office December 2010 - September 2011
Cook Children's Health Care System September 2009 - November 2010
Hallwood Energy August 2008 - August 2009
MB Exploration, LLC June 2007 - June 2008
The Harding Group April 2004 - May 2007
Cleburne Independent School District April 2002 - March 2004
Abilene Christian University August 1998 - October 2001
Skills
Disaster Recovery, Vendor Management, IT Management, Data Center, Management, Microsoft Exchange, Security, Information Technology, Leadership, IT Operations, Networking, Active Directory, SharePoint, Citrix, Cloud Computing, ITIL, VMware, Software Documentation, CRM, Servers, Strategic Planning, Telecommunications, Virtualization, Enterprise Software, System Administration, Project Planning, Healthcare Information..., Contract Negotiation, Windows Server, Strategy, IT Compliance, Governance, IT Infrastructure..., Enterprise IT..., Healthcare IT, Vendor Relations, IT Governance, Music Education, Music Theory, Orchestral Music, Music Production, Music Industry, Digital Marketing, Digital Media, IT GRC, RSA Archer, Archer, Video Production, Worship Music, Praise & Worship
Education
Abilene Christian University 2000 — 2001
M.S., Digital Media
Abilene Christian University 1995 — 1999
B.A., Music Education
William Boren William Boren's Monitronics International Experience February 2014 - May 2014
Job Experienced Customer Care Professional gaining momentum in Mechanical Drafting / Engineering
Industry Mechanical or Industrial Engineering
Experience
Jared the Galleria of Jewelry February 2015 - Present
CustomInk November 2014 - March 2015
The Artisan Vapor Company May 2014 - October 2014
Monitronics International February 2014 - May 2014
Securus Technologies June 2010 - December 2013
Darden January 2010 - May 2010
Chili's November 2009 - February 2010
GE Capital November 2007 - November 2009
Integrated Alliances May 2007 - November 2007
Starbucks March 2006 - September 2007
Skills
Customer Service, Call Centers, Training, Telecommunications, Team Leadership, Customer Experience, Microsoft Office, Microsoft Excel, Photoshop, CRM, PowerPoint, Outlook, HTML, Team Building, Troubleshooting, Technical Support, Project Management
Education
Lone Star College-University Park 2015 — 2015
AutoCAD Draftsman Master Certification
Lone Star College System 2002 — 2005
Associate of Arts (A.A.), Design and Visual Communications, General
Jared the Galleria of Jewelry February 2015 - Present
CustomInk November 2014 - March 2015
The Artisan Vapor Company May 2014 - October 2014
Monitronics International February 2014 - May 2014
Securus Technologies June 2010 - December 2013
Darden January 2010 - May 2010
Chili's November 2009 - February 2010
GE Capital November 2007 - November 2009
Integrated Alliances May 2007 - November 2007
Starbucks March 2006 - September 2007
Skills
Customer Service, Call Centers, Training, Telecommunications, Team Leadership, Customer Experience, Microsoft Office, Microsoft Excel, Photoshop, CRM, PowerPoint, Outlook, HTML, Team Building, Troubleshooting, Technical Support, Project Management
Education
Lone Star College-University Park 2015 — 2015
AutoCAD Draftsman Master Certification
Lone Star College System 2002 — 2005
Associate of Arts (A.A.), Design and Visual Communications, General
Rodney L Ceaser jr Rodney L Ceaser jr's Monitronics International Experience January 2013 - Present
Job Instillation Coordinator at protection Source
Industry Internet
Experience
protection Source June 2015 - Present
Monitronics International January 2013 - Present
AWRRllc July 2010 - Present
Self-employed December 2008 - Present
iSpeedway December 2006 - March 2009
Toyota Financial Services March 2003 - August 2005
Skills
Sales, Management, Start-up Ventures, QuickBooks, Team Leadership, Customer Satisfaction, Team Building, Leadership
Education
Mesa Community College 2000 — 2003
Associate of Arts (A.A.), General Studies
University of Northern Iowa 2000 — 2001
Counselor Education/School Counseling and Guidance Services
protection Source June 2015 - Present
Monitronics International January 2013 - Present
AWRRllc July 2010 - Present
Self-employed December 2008 - Present
iSpeedway December 2006 - March 2009
Toyota Financial Services March 2003 - August 2005
Skills
Sales, Management, Start-up Ventures, QuickBooks, Team Leadership, Customer Satisfaction, Team Building, Leadership
Education
Mesa Community College 2000 — 2003
Associate of Arts (A.A.), General Studies
University of Northern Iowa 2000 — 2001
Counselor Education/School Counseling and Guidance Services
Monique Theus Monique Theus's Monitronics International Experience
Job facilities Specialists at Monitronics International
Industry Security and Investigations
Experience
Monitronics International
Skills
Customer Service, Leadership, Management, Training, Security
Education
Kaplan University 2015 — 2017
Master's degree, Psychology
American InterContinental University 2006 — 2009
Bachelor's degree, Criminal Justice/Police Science
Monitronics International
Skills
Customer Service, Leadership, Management, Training, Security
Education
Kaplan University 2015 — 2017
Master's degree, Psychology
American InterContinental University 2006 — 2009
Bachelor's degree, Criminal Justice/Police Science
Diana Quinn Diana Quinn's Monitronics International Experience June 2015 - Present
Job Purchasing and Compliance Administrator
Industry Information Technology and Services
Experience
Monitronics International June 2015 - Present
Global Power Equipment Group September 2014 - February 2015
Global Power Equipment Group September 2013 - September 2014
DaVita Kidney Care January 2013 - September 2013
US Army February 2009 - April 2012
US Army January 2008 - February 2009
HealthSouth April 2006 - February 2007
Skills
Administration, Program Coordination, Executive Office..., Information Technology, Training & Development, Military Experience, Army, National Security, Force Protection, Government, DoD, Information Assurance, Leadership, Project Management, Contract Management, Contract Negotiation, Customer Service, Microsoft Excel, Microsoft Office, Management, Cross-functional Team..., Team Building, Strategic Planning, Project Planning, Process Improvement, Outlook, Microsoft Word, Human Resources, Engineering, Training
Education
Dallas Baptist University 2015 — 2016
Advanced Certificate, Project Management
University of Phoenix 2012 — 2015
Bachelor of Science (BS), Health/Health Care Administration/Management
Monitronics International June 2015 - Present
Global Power Equipment Group September 2014 - February 2015
Global Power Equipment Group September 2013 - September 2014
DaVita Kidney Care January 2013 - September 2013
US Army February 2009 - April 2012
US Army January 2008 - February 2009
HealthSouth April 2006 - February 2007
Skills
Administration, Program Coordination, Executive Office..., Information Technology, Training & Development, Military Experience, Army, National Security, Force Protection, Government, DoD, Information Assurance, Leadership, Project Management, Contract Management, Contract Negotiation, Customer Service, Microsoft Excel, Microsoft Office, Management, Cross-functional Team..., Team Building, Strategic Planning, Project Planning, Process Improvement, Outlook, Microsoft Word, Human Resources, Engineering, Training
Education
Dallas Baptist University 2015 — 2016
Advanced Certificate, Project Management
University of Phoenix 2012 — 2015
Bachelor of Science (BS), Health/Health Care Administration/Management
Clyde Summers Clyde Summers's Monitronics International Experience August 2009 - Present
Job Emergency Dispatch Operator at Monitronics International
Industry Security and Investigations
Experience
Monitronics International August 2009 - Present
Safeway May 2003 - August 2009
4-STAR Hose & Supply August 2002 - April 2003
Skills
Customer Service, Phone Etiquette, People Skills, Security, Management, Customer Satisfaction
Education
The University of Texas at Arlington 2012 — 2016
BS, Business Administration and Management, General
North Lake College 2002 — 2009
Associate of Science (A.S.), General
Monitronics International August 2009 - Present
Safeway May 2003 - August 2009
4-STAR Hose & Supply August 2002 - April 2003
Skills
Customer Service, Phone Etiquette, People Skills, Security, Management, Customer Satisfaction
Education
The University of Texas at Arlington 2012 — 2016
BS, Business Administration and Management, General
North Lake College 2002 — 2009
Associate of Science (A.S.), General
Kristin Sholl Olsen Kristin Sholl Olsen's Monitronics International Experience July 2015 - Present
Job Senior Instructional Designer at Monitronics International
Industry Telecommunications
Experience
Monitronics International July 2015 - Present
Monitronics International November 2013 - July 2015
Huawei August 2011 - June 2013
McKinney ISD 2008 - 2011
McKinney ISD December 2006 - June 2008
Edgewater Community Council January 2005 - November 2006
Serendipity Youth Theatre 2002 - 2004
Skills
Editing, Teaching, Leadership, Fine Art, Public Speaking, Nonprofits, Management, Fundraising, Art, Marketing, Painting, Community Outreach, Strategic Planning, Proposal Writing, Internal Communications, Event Planning, Grant Writing, Technical Writing, Technical Editing, Software Documentation, Project Planning, Research, Blogging, Time Management, Arts, Training Delivery, Curriculum Development, Relationship Building, Training
Education
DePaul University
B.S., Marketing, French
Monitronics International July 2015 - Present
Monitronics International November 2013 - July 2015
Huawei August 2011 - June 2013
McKinney ISD 2008 - 2011
McKinney ISD December 2006 - June 2008
Edgewater Community Council January 2005 - November 2006
Serendipity Youth Theatre 2002 - 2004
Skills
Editing, Teaching, Leadership, Fine Art, Public Speaking, Nonprofits, Management, Fundraising, Art, Marketing, Painting, Community Outreach, Strategic Planning, Proposal Writing, Internal Communications, Event Planning, Grant Writing, Technical Writing, Technical Editing, Software Documentation, Project Planning, Research, Blogging, Time Management, Arts, Training Delivery, Curriculum Development, Relationship Building, Training
Education
DePaul University
B.S., Marketing, French
John Wideman - MBA, PMP, PCIP, PCI-ISA's Monitronics International Experience January 2015 - Present
Job IT Apps Manager: Project Delivery, Compliance & Data Security
Industry Security and Investigations
Experience
Monitronics International January 2015 - Present
Flextronics October 2014 - December 2014
Flextronics December 2012 - September 2014
Zimbra (foremerly Telligent) August 2011 - November 2012
Artis Consulting August 2010 - July 2011
Mannatech April 2010 - August 2010
Direct Energy September 2007 - March 2010
Affiliated Computer Services, Inc/Intellinex, LLC March 2007 - August 2007
Affiliated Computer Services, Inc/Intellinex, LLC October 2006 - March 2007
Ernst & Young, LLP / Intellinex, LLC November 2004 - October 2006
Skills
SharePoint, PMP, Microsoft SQL Server, HTML, Microsoft Office, Program Management, Product Managment, Networking, Social Networking, Enterprise Social..., Intranet, Business Intelligence, Project Management, MS Project, Visio, Cross-functional Team..., Agile Methodologies, Integration, Product Management, Management, Leadership, Change Management, Business Process..., Vendor Management, SDLC, Software Documentation, Training, Enterprise Software, Team Building, Requirements Analysis, Process Improvement, Management Consulting, Strategy, Project Planning, Start-ups, Team Leadership, Outsourcing, Analysis, PMO, Quality Assurance, Pre-sales, Databases, Business Analysis, Microsoft Project
Education
University of Texas at Dallas - Naveen Jindal School of Management 2005 — 2008
MBA, Entrepreneurship & Finance
Baylor University - Hankamer School of Business 1996 — 2000
BBA, Computer Information Systems - Performance Improvement
Enerdynamics: Electricity Industry Overview (EIO-100)
Energy - Virtual Learning
Enerdynamics: Gas Industry Overview (GIO-100)
Energy - Virtual Learning
Enerdynamics: Physical Trading in Electric Markets (PTEM-200)
Energy - Virtual Learning
Enerdynamics: Physical Trading in Gas Markets (PTGM-200)
Energy - Virtual Learning
Global Knowledge
Building Enterprise Solutions with SharePoint Server 2007
Monitronics International January 2015 - Present
Flextronics October 2014 - December 2014
Flextronics December 2012 - September 2014
Zimbra (foremerly Telligent) August 2011 - November 2012
Artis Consulting August 2010 - July 2011
Mannatech April 2010 - August 2010
Direct Energy September 2007 - March 2010
Affiliated Computer Services, Inc/Intellinex, LLC March 2007 - August 2007
Affiliated Computer Services, Inc/Intellinex, LLC October 2006 - March 2007
Ernst & Young, LLP / Intellinex, LLC November 2004 - October 2006
Skills
SharePoint, PMP, Microsoft SQL Server, HTML, Microsoft Office, Program Management, Product Managment, Networking, Social Networking, Enterprise Social..., Intranet, Business Intelligence, Project Management, MS Project, Visio, Cross-functional Team..., Agile Methodologies, Integration, Product Management, Management, Leadership, Change Management, Business Process..., Vendor Management, SDLC, Software Documentation, Training, Enterprise Software, Team Building, Requirements Analysis, Process Improvement, Management Consulting, Strategy, Project Planning, Start-ups, Team Leadership, Outsourcing, Analysis, PMO, Quality Assurance, Pre-sales, Databases, Business Analysis, Microsoft Project
Education
University of Texas at Dallas - Naveen Jindal School of Management 2005 — 2008
MBA, Entrepreneurship & Finance
Baylor University - Hankamer School of Business 1996 — 2000
BBA, Computer Information Systems - Performance Improvement
Enerdynamics: Electricity Industry Overview (EIO-100)
Energy - Virtual Learning
Enerdynamics: Gas Industry Overview (GIO-100)
Energy - Virtual Learning
Enerdynamics: Physical Trading in Electric Markets (PTEM-200)
Energy - Virtual Learning
Enerdynamics: Physical Trading in Gas Markets (PTGM-200)
Energy - Virtual Learning
Global Knowledge
Building Enterprise Solutions with SharePoint Server 2007
Lacie Stone Lacie Stone's Monitronics International Experience April 2013 - Present
Job Data Integrity Supervisor at Monitronics International
Industry Security and Investigations
Experience
Monitronics International April 2013 - Present
Protection One August 2012 - April 2013
Devcon Security April 2011 - July 2012
ADT Security Services February 2009 - April 2011
Paychex March 2008 - January 2009
Skills
Content Development, Training, Alarm Systems, Payroll Services, Online Research, Microsoft Office, AS400 system, Information Mapping, Team Building, Coaching, Management, Payroll
Education
North Lake College 2009 — 2013
Monitronics International April 2013 - Present
Protection One August 2012 - April 2013
Devcon Security April 2011 - July 2012
ADT Security Services February 2009 - April 2011
Paychex March 2008 - January 2009
Skills
Content Development, Training, Alarm Systems, Payroll Services, Online Research, Microsoft Office, AS400 system, Information Mapping, Team Building, Coaching, Management, Payroll
Education
North Lake College 2009 — 2013
Nathan Walker Nathan Walker's Monitronics International Experience October 2010 - June 2011
Job Data Conversions Project Manager at EZLynx
Industry Computer Software
Experience
EZLynx October 2014 - Present
Cinsay March 2012 - March 2014
RAM Energy Resources, Inc. June 2011 - April 2012
Monitronics International October 2010 - June 2011
Vue Live/ OpenACircle.com May 2008 - June 2010
Dealer Specialties May 2007 - May 2008
Intuit December 2006 - May 2007
Audio Dallas Recording Studio March 2003 - December 2006
PSAV January 2004 - January 2006
The Cheesecake Factory January 2000 - January 2004
Skills
Elite customer service..., Organizational..., Creative Problem Solving, Sales, Project Management, Account Management, Customer Satisfaction, E-commerce, Team Building, Call Center, Team Leadership, Lead Generation, Customer Retention, Strategic Planning, Customer Experience, Social Media Marketing, Management, Product Management, Customer Service, Product Development, SaaS, Online Advertising, Strategy, CRM, Leadership, Call Centers, Training, Business Development, Sales Operations
Education
Collin County Community College 2011 — 2012
Collin County Community College 2001 — 2005
Audio Engineering Certificate, Commercial Music Business, 3.875 Grade Point Average
EZLynx October 2014 - Present
Cinsay March 2012 - March 2014
RAM Energy Resources, Inc. June 2011 - April 2012
Monitronics International October 2010 - June 2011
Vue Live/ OpenACircle.com May 2008 - June 2010
Dealer Specialties May 2007 - May 2008
Intuit December 2006 - May 2007
Audio Dallas Recording Studio March 2003 - December 2006
PSAV January 2004 - January 2006
The Cheesecake Factory January 2000 - January 2004
Skills
Elite customer service..., Organizational..., Creative Problem Solving, Sales, Project Management, Account Management, Customer Satisfaction, E-commerce, Team Building, Call Center, Team Leadership, Lead Generation, Customer Retention, Strategic Planning, Customer Experience, Social Media Marketing, Management, Product Management, Customer Service, Product Development, SaaS, Online Advertising, Strategy, CRM, Leadership, Call Centers, Training, Business Development, Sales Operations
Education
Collin County Community College 2011 — 2012
Collin County Community College 2001 — 2005
Audio Engineering Certificate, Commercial Music Business, 3.875 Grade Point Average
Cory Fey Cory Fey's Monitronics International Experience 2008 - 2012
Job A/R and Reporting Manager at Source Direct
Industry Security and Investigations
Experience
Source Direct May 2013 - Present
Monitronics International 2008 - 2012
Brink's Home Security November 1995 - July 2008
Skills
Accounts Receivable, Management, A/R collections, Accounts Payable, Accounting, Training, Access, Recruiting, Team Building, Customer Service, Payroll, Leadership, Sarbanes-Oxley, Account Management, Call Centers, QuickBooks, Invoicing, Microsoft Office, Outlook, Microsoft Word, Budgets, ADP Payroll, Customer Satisfaction, Customer Retention, Operations Management, PowerPoint, Finance, Interviews, Team Leadership, Teamwork, Account Reconciliation, Bank Reconciliation, Microsoft Excel, Process Improvement, General Ledger, Forecasting, Analysis, Financial Reporting, Financial Audits, Sarbanes-Oxley Act
Education
North Lake College 1997 — 2004
Associate's degree, Business Administration and Management, General
Belleville East High School
Source Direct May 2013 - Present
Monitronics International 2008 - 2012
Brink's Home Security November 1995 - July 2008
Skills
Accounts Receivable, Management, A/R collections, Accounts Payable, Accounting, Training, Access, Recruiting, Team Building, Customer Service, Payroll, Leadership, Sarbanes-Oxley, Account Management, Call Centers, QuickBooks, Invoicing, Microsoft Office, Outlook, Microsoft Word, Budgets, ADP Payroll, Customer Satisfaction, Customer Retention, Operations Management, PowerPoint, Finance, Interviews, Team Leadership, Teamwork, Account Reconciliation, Bank Reconciliation, Microsoft Excel, Process Improvement, General Ledger, Forecasting, Analysis, Financial Reporting, Financial Audits, Sarbanes-Oxley Act
Education
North Lake College 1997 — 2004
Associate's degree, Business Administration and Management, General
Belleville East High School
Steve Blackwell Steve Blackwell's Monitronics International Experience August 1994 - July 2008
Job Protection 1
Industry Security and Investigations
Experience
Protection 1 Security Solutions June 2014 - Present
Tuesday Morning October 2012 - June 2014
MONITRONICS SECURITY, LP August 1994 - April 2012
Monitronics International August 1994 - July 2008
MONITRONICS INTERNATIONAL, INC April 1996 - April 2008
MyAlarm Inc. August 1994 - July 1996
Kmart Corporation September 1993 - August 1994
NETWORK SECURITY CORPORATION April 1990 - August 1993
Barton Protective Services October 1989 - April 1990
City of Las Cruces NM August 1988 - July 1989
Skills
Telecommunications, Alarm Systems, Troubleshooting, CCTV, Access Control, IP Cameras, Fire Alarm, Security+, Physical Security, Facilities Operations, Disaster Recovery, Digital Signal..., Generators, UPS systems, Call Center..., Security Management, Loss Prevention, Security, Technical Support, Networking, Surveillance, Intrusion Detection, Avaya, Management, Protection, Cabling, Telephony, ACD, Corporate Security, Team Leadership, Switches, Data Center, Call Centers
Education
ALMEDA UNIVERSITY 2000 — 2003
Bachelor Science, Telecommunications 2003
Almeda University 2000 — 2003
BS, Telecommunications
Richland Community College 1983 — 1984
Business, Construction Mgt, Accounting
Brookhaven Community College 1980 — 1982
Business, General, Phsycology, Economics
Cleveland Institute of Electronics 1980 — 1980
Certificate, Basic Electronics
W.T. WHITE HIGH SCHOOL 1976 — 1980
Business Studies
Protection 1 Security Solutions June 2014 - Present
Tuesday Morning October 2012 - June 2014
MONITRONICS SECURITY, LP August 1994 - April 2012
Monitronics International August 1994 - July 2008
MONITRONICS INTERNATIONAL, INC April 1996 - April 2008
MyAlarm Inc. August 1994 - July 1996
Kmart Corporation September 1993 - August 1994
NETWORK SECURITY CORPORATION April 1990 - August 1993
Barton Protective Services October 1989 - April 1990
City of Las Cruces NM August 1988 - July 1989
Skills
Telecommunications, Alarm Systems, Troubleshooting, CCTV, Access Control, IP Cameras, Fire Alarm, Security+, Physical Security, Facilities Operations, Disaster Recovery, Digital Signal..., Generators, UPS systems, Call Center..., Security Management, Loss Prevention, Security, Technical Support, Networking, Surveillance, Intrusion Detection, Avaya, Management, Protection, Cabling, Telephony, ACD, Corporate Security, Team Leadership, Switches, Data Center, Call Centers
Education
ALMEDA UNIVERSITY 2000 — 2003
Bachelor Science, Telecommunications 2003
Almeda University 2000 — 2003
BS, Telecommunications
Richland Community College 1983 — 1984
Business, Construction Mgt, Accounting
Brookhaven Community College 1980 — 1982
Business, General, Phsycology, Economics
Cleveland Institute of Electronics 1980 — 1980
Certificate, Basic Electronics
W.T. WHITE HIGH SCHOOL 1976 — 1980
Business Studies
Karen Poonawala's Monitronics International Experience November 2011 - March 2013
Job Inside Sales Representative at Concentra
Industry Consumer Services
Experience
Concentra December 2013 - Present
Monitronics International November 2011 - March 2013
ADT Security Services June 2009 - November 2010
HDVMS - True.com February 2007 - February 2009
Century 21 Judge Fite October 2005 - January 2007
Skills
Call Center, Customer Retention, Direct Sales, Customer Service, Product Marketing, CRM, Account Management, Start-ups, Call Centers, Retail, Teamwork, Cold Calling, Sales Operations, Training, Sales, Sales Process, Customer Satisfaction, Salesforce.com, Team Building, Management, Team Leadership, Employee Training, Sales Management, Recruiting, New Business Development, Customer Experience, Leadership, B2B, Business Development, Operations Management, Lead Generation, Vendor Management, Public Speaking, Marketing, Process Improvement, Telecommunications, Budgets, Selling, Security, Negotiation, Time Management, Social Media Marketing
Education
The University of Texas at Arlington 2004 — 2008
BBA, Interdisciplinary Studies
Collin County Community College 2000 — 2002
Associates, Business
Concentra December 2013 - Present
Monitronics International November 2011 - March 2013
ADT Security Services June 2009 - November 2010
HDVMS - True.com February 2007 - February 2009
Century 21 Judge Fite October 2005 - January 2007
Skills
Call Center, Customer Retention, Direct Sales, Customer Service, Product Marketing, CRM, Account Management, Start-ups, Call Centers, Retail, Teamwork, Cold Calling, Sales Operations, Training, Sales, Sales Process, Customer Satisfaction, Salesforce.com, Team Building, Management, Team Leadership, Employee Training, Sales Management, Recruiting, New Business Development, Customer Experience, Leadership, B2B, Business Development, Operations Management, Lead Generation, Vendor Management, Public Speaking, Marketing, Process Improvement, Telecommunications, Budgets, Selling, Security, Negotiation, Time Management, Social Media Marketing
Education
The University of Texas at Arlington 2004 — 2008
BBA, Interdisciplinary Studies
Collin County Community College 2000 — 2002
Associates, Business
Kiran Meghani, M.Ed. Kiran Meghani, M.Ed.'s Monitronics International Experience December 2012 - August 2013
Job Software Training & Instructional Design Specialist at Consolidated Electrical Distributors
Industry Education Management
Experience
CED August 2013 - Present
Monitronics International December 2012 - August 2013
Sylvan Learning March 2012 - December 2012
Carrollton Farmers Branch ISD August 2007 - March 2012
Aga Khan Council January 2009 - 2011
Denton Independent School District August 2006 - May 2007
Skills
Microsoft Office, Adobe, Adult Education, Training & Development, Curriculum Development, Program Evaluation, Educational Leadership, Classroom Instruction, Project Management, Logistics Planning, Community Outreach, Bilingual, Adult Learning Theory, Strategic Planning, Instructional Systems..., Learning Management..., Epic Systems, Blackboard, Moodle, Smartboard, Classroom, Editing, Employee Training, Staff Development, Training, Leadership, Management, Classroom Management, Instructional Design, Curriculum Design, Lesson Planning, Teacher Training, E-Learning
Education
Lamar University 2009 — 2011
Master of Education (M.Ed.), Educational Leadership and Administration, General
University of North Texas 2002 — 2007
Bachelor of Arts (B.A.), General - Biology, English, Sociology
CED August 2013 - Present
Monitronics International December 2012 - August 2013
Sylvan Learning March 2012 - December 2012
Carrollton Farmers Branch ISD August 2007 - March 2012
Aga Khan Council January 2009 - 2011
Denton Independent School District August 2006 - May 2007
Skills
Microsoft Office, Adobe, Adult Education, Training & Development, Curriculum Development, Program Evaluation, Educational Leadership, Classroom Instruction, Project Management, Logistics Planning, Community Outreach, Bilingual, Adult Learning Theory, Strategic Planning, Instructional Systems..., Learning Management..., Epic Systems, Blackboard, Moodle, Smartboard, Classroom, Editing, Employee Training, Staff Development, Training, Leadership, Management, Classroom Management, Instructional Design, Curriculum Design, Lesson Planning, Teacher Training, E-Learning
Education
Lamar University 2009 — 2011
Master of Education (M.Ed.), Educational Leadership and Administration, General
University of North Texas 2002 — 2007
Bachelor of Arts (B.A.), General - Biology, English, Sociology
Anthony Greer (agreer73@gmail.com)'s Monitronics International Experience May 2008 - June 2010
Job North America Professional Services Manager at Presence Technology
Industry Telecommunications
Experience
Presence Technology August 2013 - Present
A. L. Greer Foundation December 2009 - Present
Greer Media Group, LLC July 2003 - Present
Aspiring Arts Publishing April 2002 - Present
Wingspan Portfolio Advisors July 2012 - September 2013
SWBC June 2011 - 2012
Monitronics International May 2008 - June 2010
Monitronics 2008 - June 2010
GMAC ResCap January 2008 - April 2008
Saxon Mortgage Services Inc August 2004 - 2007
Skills
Vendor Management, Visio, Project Management, Strategic Planning, Process Improvement, Telecommunications, Risk Management, Disaster Recovery, Troubleshooting, System Administration, Call Centers, Leadership, ITIL, Data Center, Avaya, IVR, Training, Networking, Change Management, Cisco Technologies, Servers, Management, Security, Technical Support, Integration, Avaya Technologies
Education
Tarrant County College 2007 — 2008
AS, Small Business Management
Indiana Institute of Technology 1991 — 1992
Bogan
Presence Technology August 2013 - Present
A. L. Greer Foundation December 2009 - Present
Greer Media Group, LLC July 2003 - Present
Aspiring Arts Publishing April 2002 - Present
Wingspan Portfolio Advisors July 2012 - September 2013
SWBC June 2011 - 2012
Monitronics International May 2008 - June 2010
Monitronics 2008 - June 2010
GMAC ResCap January 2008 - April 2008
Saxon Mortgage Services Inc August 2004 - 2007
Skills
Vendor Management, Visio, Project Management, Strategic Planning, Process Improvement, Telecommunications, Risk Management, Disaster Recovery, Troubleshooting, System Administration, Call Centers, Leadership, ITIL, Data Center, Avaya, IVR, Training, Networking, Change Management, Cisco Technologies, Servers, Management, Security, Technical Support, Integration, Avaya Technologies
Education
Tarrant County College 2007 — 2008
AS, Small Business Management
Indiana Institute of Technology 1991 — 1992
Bogan
Alan Kowalkowsky's Monitronics International Experience August 2003 - March 2006
Job Operations Manager at SecurAmerica
Industry Consumer Services
Experience
SecurAmerica August 2015 - Present
G4S February 2012 - August 2015
Securitas Security Services Inc. September 2009 - January 2012
US Security Associates April 2008 - October 2009
Weiser Security June 2007 - October 2007
Monitronics International August 2003 - March 2006
Sky Web Works January 2001 - August 2003
Blue Cross and Blue Shield March 1998 - October 2000
US Air Force September 1977 - October 1997
Skills
Operations Management, P&L, Customer Relations, Call Center, Security Management, Security Operations, Budgeting, Supervisory Skills, Customer Service, Team Leadership, Emergency Management, Strategic Planning, Employee Relations, Process Improvement, Coaching, Forecasting, Scheduling, Needs Analysis, Team Building, Planning, Compliance, New Business Development, Analysis, Project Planning, Budgets, Process Scheduler, Call Centers, Leadership, Surveillance, Management, Recruiting, Employee Training, Human Resources, Security, Corporate Security
Education
Wayland Baptist University 1995 — 1997
MBA, Business
Community College of the US Air Force 1992 — 1994
AS, Instructor Technology
Embry-Riddle Aeronautical University 1982 — 1991
BS, Aviation Management
SecurAmerica August 2015 - Present
G4S February 2012 - August 2015
Securitas Security Services Inc. September 2009 - January 2012
US Security Associates April 2008 - October 2009
Weiser Security June 2007 - October 2007
Monitronics International August 2003 - March 2006
Sky Web Works January 2001 - August 2003
Blue Cross and Blue Shield March 1998 - October 2000
US Air Force September 1977 - October 1997
Skills
Operations Management, P&L, Customer Relations, Call Center, Security Management, Security Operations, Budgeting, Supervisory Skills, Customer Service, Team Leadership, Emergency Management, Strategic Planning, Employee Relations, Process Improvement, Coaching, Forecasting, Scheduling, Needs Analysis, Team Building, Planning, Compliance, New Business Development, Analysis, Project Planning, Budgets, Process Scheduler, Call Centers, Leadership, Surveillance, Management, Recruiting, Employee Training, Human Resources, Security, Corporate Security
Education
Wayland Baptist University 1995 — 1997
MBA, Business
Community College of the US Air Force 1992 — 1994
AS, Instructor Technology
Embry-Riddle Aeronautical University 1982 — 1991
BS, Aviation Management
Billy Caldwell's Monitronics International Experience 2004 - 2013
Job Owner, FreeHouseAlarm.com, Inc
Industry Security and Investigations
Experience
Scitor Corporation June 2010 - Present
FreeHouseAlarm.com, Inc March 2005 - Present
United States Air Force 1994 - 2014
Monitronics International 2004 - 2013
Harris Corporation 2004 - 2009
Harris Communications 2004 - May 2007
US Air Force 1982 - 2005
USAF 2002 - 2004
Skills
Integration, DoD, Security Clearance, Systems Engineering, Program Management, Top Secret, Management, Information Assurance, Security+, Satellite, Proposal Writing, Command, System Architecture, Earned Value Management, C4ISR, Government Contracting, Team Leadership, Configuration Management, Defense, National Security, Requirements Analysis, Leadership, Intelligence, Military Experience, Organizational..., Wireless, Security, PMP, Military, Process Improvement, Testing, Air Force, Military Operations, Operations Management, Government, Troubleshooting, SharePoint, Intelligence Analysis, COMSEC, Computer Security, Requirements Management, Vulnerability Assessment, CompTIA Security, Information Security
Education
Stratford University 2012 — 2013
Master of Science (MS), Enterprise Business Management
Webster University 2002 — 2004
MA, Computer Resources and Information Management
Park University 1998 — 2001
BA, Information System Management
Scitor Corporation June 2010 - Present
FreeHouseAlarm.com, Inc March 2005 - Present
United States Air Force 1994 - 2014
Monitronics International 2004 - 2013
Harris Corporation 2004 - 2009
Harris Communications 2004 - May 2007
US Air Force 1982 - 2005
USAF 2002 - 2004
Skills
Integration, DoD, Security Clearance, Systems Engineering, Program Management, Top Secret, Management, Information Assurance, Security+, Satellite, Proposal Writing, Command, System Architecture, Earned Value Management, C4ISR, Government Contracting, Team Leadership, Configuration Management, Defense, National Security, Requirements Analysis, Leadership, Intelligence, Military Experience, Organizational..., Wireless, Security, PMP, Military, Process Improvement, Testing, Air Force, Military Operations, Operations Management, Government, Troubleshooting, SharePoint, Intelligence Analysis, COMSEC, Computer Security, Requirements Management, Vulnerability Assessment, CompTIA Security, Information Security
Education
Stratford University 2012 — 2013
Master of Science (MS), Enterprise Business Management
Webster University 2002 — 2004
MA, Computer Resources and Information Management
Park University 1998 — 2001
BA, Information System Management
Stephen Bos's Monitronics International Experience October 2007 - June 2012
Job Director of Business Development at Vivint Wireless
Industry Wireless
Experience
Vivint Wireless May 2013 - Present
Pinnacle Security / Protection 1 December 2012 - May 2013
American Defense Systems June 2012 - November 2012
Monitronics International October 2007 - June 2012
Platinum Protection, a Monitronics Dealer March 2007 - October 2007
Skills
Large-scale Projects, Site Acquisition, Commercial Real Estate..., Municipal Politics, Fiber Optic Networks, Project Management, Vertical Integration, Sales Operations, Account Management, Sales Management, Business Development, Sales, Management, Budgets, Contract Negotiation, Business Planning, Salesforce.com, Financial Analysis, New Business Development, Strategic Planning, Program Management, Leadership, Sales Process, Operations Management, Team Leadership, Key Account Management, Business Relationship..., Competitive Intelligence, B2B, P&L Management, Capital Budgeting, Customer Satisfaction, Financial Forecasting, Business Analytics, Alarm Systems, Product Marketing, Competitive Analysis, CCTV, Sales Analytics, Budgeting, Pharmaceutical Sales
Education
University of Phoenix 2004 — 2010
MBA, Business
Brigham Young University 1989 — 1993
Bachelor of Science, Psychology
Vivint Wireless May 2013 - Present
Pinnacle Security / Protection 1 December 2012 - May 2013
American Defense Systems June 2012 - November 2012
Monitronics International October 2007 - June 2012
Platinum Protection, a Monitronics Dealer March 2007 - October 2007
Skills
Large-scale Projects, Site Acquisition, Commercial Real Estate..., Municipal Politics, Fiber Optic Networks, Project Management, Vertical Integration, Sales Operations, Account Management, Sales Management, Business Development, Sales, Management, Budgets, Contract Negotiation, Business Planning, Salesforce.com, Financial Analysis, New Business Development, Strategic Planning, Program Management, Leadership, Sales Process, Operations Management, Team Leadership, Key Account Management, Business Relationship..., Competitive Intelligence, B2B, P&L Management, Capital Budgeting, Customer Satisfaction, Financial Forecasting, Business Analytics, Alarm Systems, Product Marketing, Competitive Analysis, CCTV, Sales Analytics, Budgeting, Pharmaceutical Sales
Education
University of Phoenix 2004 — 2010
MBA, Business
Brigham Young University 1989 — 1993
Bachelor of Science, Psychology
Jeff Gardner's Monitronics International Experience August 2015 - Present
Job President & Chief Executive Officer
Industry Venture Capital & Private Equity
Experience
Monitronics International August 2015 - Present
Gardner Capital Management February 2015 - August 2015
Windstream 2006 - 2015
Alltel Corp. 1998 - 2005
360 Communications 1985 - 1998
Skills
VoIP, Telecommunications, Telephony, Data Center, Cellular Communications, Broadband, Wireless, IP, Solution Selling, Direct Sales, ATM networks, Avaya, Call Centers, Channel Partners, Cloud Computing, Co-location, Computer Network..., Executive Management, Fiber Optics, MPLS, Managed Services, Mobile Devices, Networking, Network Design, Internet Services, Optical Fiber, Organizational..., Product Management, Routers, Selling, Strategic Partnerships, Strategic Planning, Strategy, Switches, T1, Unified Communications, Vendor Management, WAN, Strategic Leadership, SIP Trunking, Thought Leadership, Sales, CPA, Leadership, CEOs
Education
The College of William and Mary
Master of Business Administration (M.B.A.)
Purdue University
Bachelor's Degree, Finance & Accounting
Monitronics International August 2015 - Present
Gardner Capital Management February 2015 - August 2015
Windstream 2006 - 2015
Alltel Corp. 1998 - 2005
360 Communications 1985 - 1998
Skills
VoIP, Telecommunications, Telephony, Data Center, Cellular Communications, Broadband, Wireless, IP, Solution Selling, Direct Sales, ATM networks, Avaya, Call Centers, Channel Partners, Cloud Computing, Co-location, Computer Network..., Executive Management, Fiber Optics, MPLS, Managed Services, Mobile Devices, Networking, Network Design, Internet Services, Optical Fiber, Organizational..., Product Management, Routers, Selling, Strategic Partnerships, Strategic Planning, Strategy, Switches, T1, Unified Communications, Vendor Management, WAN, Strategic Leadership, SIP Trunking, Thought Leadership, Sales, CPA, Leadership, CEOs
Education
The College of William and Mary
Master of Business Administration (M.B.A.)
Purdue University
Bachelor's Degree, Finance & Accounting
Jay Eilers's Monitronics International Experience December 2011 - March 2012
Job Claims Associate Auto Express at State Farm
Industry Insurance
Experience
State Farm October 2013 - Present
Mystical Misfits Marketing & Consulting January 2009 - Present
Kelly Services August 2008 - October 2013
RealManage January 2013 - June 2013
Monitronics International December 2011 - March 2012
LifeSynch/Humana August 2011 - November 2011
Securus Technologies April 2011 - June 2011
Trailblazer Health Enterprises July 2003 - April 2008
Protective Consumer Direct 1999 - 2001
Skills
Spanish-speaking, Translation, Literature, Poetry, Journalism, Event Planning, Online Advertising
Education
Austin College 1994 — 1998
BA, Spanish Language and Literature
State Farm October 2013 - Present
Mystical Misfits Marketing & Consulting January 2009 - Present
Kelly Services August 2008 - October 2013
RealManage January 2013 - June 2013
Monitronics International December 2011 - March 2012
LifeSynch/Humana August 2011 - November 2011
Securus Technologies April 2011 - June 2011
Trailblazer Health Enterprises July 2003 - April 2008
Protective Consumer Direct 1999 - 2001
Skills
Spanish-speaking, Translation, Literature, Poetry, Journalism, Event Planning, Online Advertising
Education
Austin College 1994 — 1998
BA, Spanish Language and Literature
Jet Regan's Monitronics International Experience 2004 - 2006
Job Reporting Specialist at Paragon Relocation
Industry Information Technology and Services
Experience
Paragon Relocation August 2013 - Present
Lionbridge February 2013 - August 2013
University of North Texas August 2012 - May 2013
JCPenney April 2011 - October 2012
JCPenney October 2006 - April 2011
Monitronics International 2004 - 2006
Villa West Apartments April 2003 - July 2003
Monitronics International March 2002 - September 2002
Skills
SQL, Tableau, Equus GROW, Customer Service, Microsoft Word, Microsoft Excel, HTML, Project Planning, XHTML, CSS, Windows, Khalix, Drupal, XML, SAP BPC, MicroStrategy Reporting, Blackboard Vista, Microsoft PowerPoint, Microsoft Access, Microsoft Visio, LucidChart, Cognos Impromptu, Oracle BI Answers, Living Data Recovery..., Intuit Quickbase, InMagic DBTextWorks, Blackboard Learn, Adobe Acrobat Pro, Macintosh, ArcGIS, Competitive Intelligence
Education
University of North Texas 2012 — 2014
Master of Information Science, Library and Information Science, GPA 4.000
University of North Texas 2009 — 2012
Bachelor of Science, Library and Information Science, GPA 3.534
Collin County Community College 2007 — 2008
Associate of Science
San Jose State University
University of Wisconsin-Milwaukee
Paragon Relocation August 2013 - Present
Lionbridge February 2013 - August 2013
University of North Texas August 2012 - May 2013
JCPenney April 2011 - October 2012
JCPenney October 2006 - April 2011
Monitronics International 2004 - 2006
Villa West Apartments April 2003 - July 2003
Monitronics International March 2002 - September 2002
Skills
SQL, Tableau, Equus GROW, Customer Service, Microsoft Word, Microsoft Excel, HTML, Project Planning, XHTML, CSS, Windows, Khalix, Drupal, XML, SAP BPC, MicroStrategy Reporting, Blackboard Vista, Microsoft PowerPoint, Microsoft Access, Microsoft Visio, LucidChart, Cognos Impromptu, Oracle BI Answers, Living Data Recovery..., Intuit Quickbase, InMagic DBTextWorks, Blackboard Learn, Adobe Acrobat Pro, Macintosh, ArcGIS, Competitive Intelligence
Education
University of North Texas 2012 — 2014
Master of Information Science, Library and Information Science, GPA 4.000
University of North Texas 2009 — 2012
Bachelor of Science, Library and Information Science, GPA 3.534
Collin County Community College 2007 — 2008
Associate of Science
San Jose State University
University of Wisconsin-Milwaukee
Joe Ovalle's Monitronics International Experience February 2009 - April 2010
Job Director OSC Operations at CSG International
Industry Information Technology and Services
Experience
CSG International July 2013 - Present
CSG Systems May 2010 - Present
Monitronics International February 2009 - April 2010
Kubra November 2002 - August 2008
Footstar March 2001 - May 2002
Footstar November 1998 - March 2001
IBM January 1997 - March 1998
IBM April 1994 - January 1997
Skills
Process Improvement, Outsourcing, Management, Technical Support, System Administration, Vendor Management, IT Operations, Data Center, Team Building, Leadership, Project Management, Disaster Recovery, Integration, Team Leadership, Information Technology, Business Analysis, IT Management
Education
Texas Institutes 1976 — 1976
Data Processor Certification, Data Processing
Our Lady of the Lake University
Business Management
CSG International July 2013 - Present
CSG Systems May 2010 - Present
Monitronics International February 2009 - April 2010
Kubra November 2002 - August 2008
Footstar March 2001 - May 2002
Footstar November 1998 - March 2001
IBM January 1997 - March 1998
IBM April 1994 - January 1997
Skills
Process Improvement, Outsourcing, Management, Technical Support, System Administration, Vendor Management, IT Operations, Data Center, Team Building, Leadership, Project Management, Disaster Recovery, Integration, Team Leadership, Information Technology, Business Analysis, IT Management
Education
Texas Institutes 1976 — 1976
Data Processor Certification, Data Processing
Our Lady of the Lake University
Business Management
Beverley Hamilton's Monitronics International Experience November 2009 - September 2012
Job
Industry Security and Investigations
Experience
Waste Management October 2012 - Present
Monitronics International November 2009 - September 2012
Washington Mutual Card Services July 2008 - January 2009
Washington Mutual Card Services December 2004 - July 2008
Washington Mutual Card Services December 1999 - December 2004
Providian Financial 1999 - 2004
First USA 1996 - 1998
USAA 1994 - 1996
Skills
Call Center, Call Centers, Coaching, Customer Experience, Customer Retention, Customer Satisfaction, Customer Service, Management, Operations Management, Process Improvement, Program Management, Quality Assurance, Team Building, Team Leadership, Training, Training Delivery, Vendor Management, Workforce Management
Education
McMurry University 1988 — 1992
BBA
Waste Management October 2012 - Present
Monitronics International November 2009 - September 2012
Washington Mutual Card Services July 2008 - January 2009
Washington Mutual Card Services December 2004 - July 2008
Washington Mutual Card Services December 1999 - December 2004
Providian Financial 1999 - 2004
First USA 1996 - 1998
USAA 1994 - 1996
Skills
Call Center, Call Centers, Coaching, Customer Experience, Customer Retention, Customer Satisfaction, Customer Service, Management, Operations Management, Process Improvement, Program Management, Quality Assurance, Team Building, Team Leadership, Training, Training Delivery, Vendor Management, Workforce Management
Education
McMurry University 1988 — 1992
BBA
Don Trask's Monitronics International Experience 2002 - 2005
Job Executive VP and CEO at Trask Enterprises Inc.
Industry Security and Investigations
Experience
Trask Enterprises Inc. March 2005 - Present
Trask Enterprises@aol.com February 1992 - Present
Online Alarm Quotes 2009 - 2011
Monitronics International 2002 - 2005
Southland Corp. Chemical Division January 1977 - July 1989
Arthur C. Trask Corporation May 1968 - December 1976
3M Corporation May 1960 - April 1968
Skills
Access Control, Corporate Development, Corporate Management, P&L, Distributors, Management Consulting, Video over IP, Management, Income Statement, Fire Alarm, Burglar Alarm, CCTV, Alarm Systems, IP Cameras
Education
Northwestern University - Kellogg School of Management 1958 — 1960
MBA Program
Allegheny College 1954 — 1958
BS, Industrial Pschology & Business
Trask Enterprises Inc. March 2005 - Present
Trask Enterprises@aol.com February 1992 - Present
Online Alarm Quotes 2009 - 2011
Monitronics International 2002 - 2005
Southland Corp. Chemical Division January 1977 - July 1989
Arthur C. Trask Corporation May 1968 - December 1976
3M Corporation May 1960 - April 1968
Skills
Access Control, Corporate Development, Corporate Management, P&L, Distributors, Management Consulting, Video over IP, Management, Income Statement, Fire Alarm, Burglar Alarm, CCTV, Alarm Systems, IP Cameras
Education
Northwestern University - Kellogg School of Management 1958 — 1960
MBA Program
Allegheny College 1954 — 1958
BS, Industrial Pschology & Business
Kimberly Leatch's Monitronics International Experience May 2008 - Present
Job Technical Support at Monitronics International
Industry Security and Investigations
Experience
Monitronics International May 2008 - Present
Expedia September 2005 - May 2008
Hotels.com 2005 - 2008
Education
Kilgore College 2000 — 2003
AAS, Criminal Justice
Monitronics International May 2008 - Present
Expedia September 2005 - May 2008
Hotels.com 2005 - 2008
Education
Kilgore College 2000 — 2003
AAS, Criminal Justice
Derek Bonner's Monitronics International Experience January 2004 - September 2006
Job Business Specialist
Industry Security and Investigations
Experience
Linear Corporation 2013 - 2013
DCVA Enterprises January 2007 - 2013
Monitronics International January 2004 - September 2006
RS&I September 1998 - December 2003
Heitnereps August 1996 - September 1998
ADI February 1993 - August 1996
Masada/Sonitrol 1992 - 1995
Skills
Customer Service, Sales Process, Sales Operations, Training, Account Management, Biometrics, Marketing, Sales, Leadership, Lead Generation, Alarm Systems, Recruiting, IP Cameras, CCTV, Access Control, Team Building, Sales Management, Direct Sales, Negotiation, Retail, Surveillance, Security, Physical Security, Fire Alarm, New Business Development, Time Management, Program Management, Video over IP, Business Development, Call Centers, Teamwork, B2B, Product Marketing, Customer Retention, Solution Selling, Cold Calling, Operations Management, Key Account Management, Customer Satisfaction, Selling, Salesforce.com, Contract Negotiation, Sales Presentations, CRM, Team Leadership, P&L Management, Telecommunications, Strategic Partnerships
Education
Broward College 1993 — 1995
Business Management
Linear Corporation 2013 - 2013
DCVA Enterprises January 2007 - 2013
Monitronics International January 2004 - September 2006
RS&I September 1998 - December 2003
Heitnereps August 1996 - September 1998
ADI February 1993 - August 1996
Masada/Sonitrol 1992 - 1995
Skills
Customer Service, Sales Process, Sales Operations, Training, Account Management, Biometrics, Marketing, Sales, Leadership, Lead Generation, Alarm Systems, Recruiting, IP Cameras, CCTV, Access Control, Team Building, Sales Management, Direct Sales, Negotiation, Retail, Surveillance, Security, Physical Security, Fire Alarm, New Business Development, Time Management, Program Management, Video over IP, Business Development, Call Centers, Teamwork, B2B, Product Marketing, Customer Retention, Solution Selling, Cold Calling, Operations Management, Key Account Management, Customer Satisfaction, Selling, Salesforce.com, Contract Negotiation, Sales Presentations, CRM, Team Leadership, P&L Management, Telecommunications, Strategic Partnerships
Education
Broward College 1993 — 1995
Business Management
Louis Ninios's Monitronics International Experience April 2007 - July 2015
Job Director Customer Service at Monitronics International
Industry Consumer Services
Experience
Monitronics International April 2007 - July 2015
Charter Communications 2000 - 2007
The National Dispatch Center Incorporated 1996 - 2000
Skills
Leadership, Process Improvement, Customer Satisfaction, Call Center, Customer Retention, Operations Management, Workforce Management, Customer Experience, Customer Service, Call Centers, VoIP, Account Management, Strategic Planning, Training, Telecommunications, Team Leadership, Call Center Development, Team Building, Vendor Management, Troubleshooting, Cross-functional Team..., CRM, Outsourcing, Sales Operations, Management
Education
Purdue University - Krannert School of Management
Bachelor’s Degree, Business Administration and Management, General
Monitronics International April 2007 - July 2015
Charter Communications 2000 - 2007
The National Dispatch Center Incorporated 1996 - 2000
Skills
Leadership, Process Improvement, Customer Satisfaction, Call Center, Customer Retention, Operations Management, Workforce Management, Customer Experience, Customer Service, Call Centers, VoIP, Account Management, Strategic Planning, Training, Telecommunications, Team Leadership, Call Center Development, Team Building, Vendor Management, Troubleshooting, Cross-functional Team..., CRM, Outsourcing, Sales Operations, Management
Education
Purdue University - Krannert School of Management
Bachelor’s Degree, Business Administration and Management, General
Sherry Frazier's Monitronics International Experience September 2005 - December 2012
Job Owner at A Lil Taste of New Orleans
Industry Security and Investigations
Experience
A Lil Taste of New Orleans February 2013 - Present
Monitronics International September 2005 - December 2012
Morris Bart L.L.C. November 2004 - September 2005
Skills
Customer Service, Physical Security, Catering, Training, Team Building, Access Control, Alarm Systems, Surveillance, Security Management, Security, Call Centers
Education
University of Phoenix 2006 — 2009
Bachelors, Criminal Justice
Delgado Community College 1993 — 1996
Associate of Science (AS), Funeral Service and Mortuary Science
A Lil Taste of New Orleans February 2013 - Present
Monitronics International September 2005 - December 2012
Morris Bart L.L.C. November 2004 - September 2005
Skills
Customer Service, Physical Security, Catering, Training, Team Building, Access Control, Alarm Systems, Surveillance, Security Management, Security, Call Centers
Education
University of Phoenix 2006 — 2009
Bachelors, Criminal Justice
Delgado Community College 1993 — 1996
Associate of Science (AS), Funeral Service and Mortuary Science
Tshombie Crawford's Monitronics International Experience July 2014 - Present
Job Customer Service
Industry Consumer Services
Experience
Monitronics International July 2014 - Present
PFMI Professional Facilities Management Inc. October 2013 - June 2014
Skills
Process Scheduler, Team Building, Customer Service, Facilities Management, Data Entry, Budgets, Team Leadership, Management, Customer Satisfaction, Contract Negotiation, Administration, Contract Management
Education
Auburn University at Montgomery 2008 — 2012
Mass Communication/Media Studies
Alabama State University 2000 — 2004
Business Administration and Management, General
Monitronics International July 2014 - Present
PFMI Professional Facilities Management Inc. October 2013 - June 2014
Skills
Process Scheduler, Team Building, Customer Service, Facilities Management, Data Entry, Budgets, Team Leadership, Management, Customer Satisfaction, Contract Negotiation, Administration, Contract Management
Education
Auburn University at Montgomery 2008 — 2012
Mass Communication/Media Studies
Alabama State University 2000 — 2004
Business Administration and Management, General
Cameron Woods's Monitronics International Experience October 2006 - October 2007
Job Account Executive at Century Payments, Inc.
Industry Financial Services
Experience
Century Payments, Inc. CS Tier 2Apple Inc.October 2008 - October 2009
Monitronics International October 2006 - October 2007
Education
Midwestern State University 2004 — 2007
Century Payments, Inc. CS Tier 2Apple Inc.October 2008 - October 2009
Monitronics International October 2006 - October 2007
Education
Midwestern State University 2004 — 2007
Lori Yarbrough's Monitronics International Experience June 2014 - Present
Job
Industry
Experience
Monitronics International June 2014 - Present
AT&T June 2013 - May 2014
Verizon January 1997 - March 2013
Skills
PowerPoint, Outlook, Management, Project Management, Inventory Management, Team Leadership, Training, Access, Microsoft Excel, Microsoft Office, Microsoft Word, English, Research, Teaching, Call Centers, Customer Service
Education
DeVry University 2008 — 2011
Bachelor of Science (B.S.), Management
Southwestern Christian College
Associate of Science (A.S.)
Monitronics International June 2014 - Present
AT&T June 2013 - May 2014
Verizon January 1997 - March 2013
Skills
PowerPoint, Outlook, Management, Project Management, Inventory Management, Team Leadership, Training, Access, Microsoft Excel, Microsoft Office, Microsoft Word, English, Research, Teaching, Call Centers, Customer Service
Education
DeVry University 2008 — 2011
Bachelor of Science (B.S.), Management
Southwestern Christian College
Associate of Science (A.S.)
Torrie Marshall's Monitronics International Experience April 2007 - March 2015
Job Operations Manager at Etan Industries
Industry Consumer Services
Experience
Etan Industries March 2015 - Present
Monitronics International April 2007 - March 2015
Landsafe Appraisal 2002 - 2004
Skills
Forecasting, Call Center, Management, Workforce Management, Customer Satisfaction, Analysis, Call Centers, Operations Management, Team Management, Employee Relations, Employee Training, Team Building, Training, Customer Retention, Process Improvement, Human Resources, Budgets, Business Process..., Customer Service, Leadership, Account Management, Team Leadership
Education
Athens State University 1996 — 1997
Education
Shelton State 1994 — 1996
Business
Aspect Software Training
Sweet Water High
Etan Industries March 2015 - Present
Monitronics International April 2007 - March 2015
Landsafe Appraisal 2002 - 2004
Skills
Forecasting, Call Center, Management, Workforce Management, Customer Satisfaction, Analysis, Call Centers, Operations Management, Team Management, Employee Relations, Employee Training, Team Building, Training, Customer Retention, Process Improvement, Human Resources, Budgets, Business Process..., Customer Service, Leadership, Account Management, Team Leadership
Education
Athens State University 1996 — 1997
Education
Shelton State 1994 — 1996
Business
Aspect Software Training
Sweet Water High
Elliott Hobbs's Monitronics International Experience April 2015 - Present
Job Technical Support at Monitronics International
Industry Higher Education
Experience
Monitronics International April 2015 - Present
University of Texas Southwestern December 2014 - Present
Halliburton January 2011 - May 2014
Prairie View A&M University February 2010 - June 2010
Skills
Engineering, Oilfield, Research, Drilling, Microsoft Office, Performance Management, Networking, Team Building, Databases, Team Leadership, Change Management
Education
Prairie View A&M University 2004 — 2009
Bachelor's degree, Computer Engineering Technology/Technician
Monitronics International April 2015 - Present
University of Texas Southwestern December 2014 - Present
Halliburton January 2011 - May 2014
Prairie View A&M University February 2010 - June 2010
Skills
Engineering, Oilfield, Research, Drilling, Microsoft Office, Performance Management, Networking, Team Building, Databases, Team Leadership, Change Management
Education
Prairie View A&M University 2004 — 2009
Bachelor's degree, Computer Engineering Technology/Technician
Tommy Nguyen (LPC)'s Monitronics International Experience December 2008 - Present
Job at
Industry Security and Investigations
Experience
Protection 1 Security Solutions November 2013 - Present
Monitronics International December 2008 - Present
Skills
Team Building, Customer Service, Access Control, Account Management, CCTV, Security, Alarm Systems, Training, Team Leadership, Security Management
Education
Parker University 2014 — 2016
Applied Science with a Major in Radiologic Technology, Radiologic Technology/Science - Radiographer
Protection 1 Security Solutions November 2013 - Present
Monitronics International December 2008 - Present
Skills
Team Building, Customer Service, Access Control, Account Management, CCTV, Security, Alarm Systems, Training, Team Leadership, Security Management
Education
Parker University 2014 — 2016
Applied Science with a Major in Radiologic Technology, Radiologic Technology/Science - Radiographer
Andy Lund's Monitronics International Experience February 2004 - September 2006
Job Senior Manager of Sales at Comcast
Industry Telecommunications
Experience
Comcast January 2013 - Present
Pinnacle Security October 2008 - January 2013
ICON Security / Pro Alarm October 2006 - November 2008
Monitronics International February 2004 - September 2006
RS&I March 2000 - February 2004
Intermountain Home Security February 1998 - March 2000
Apex Marketing (now Vivint) September 1993 - February 1998
Skills
Negotiation, Business Strategy, Contract Negotiation, Leadership Development, Team Leadership, Team Building, Team Management, Humor, Sales Management, Operations Management, Sales Operations, Public Speaking, Business Relationship..., Budget Oversight, Training, Sales Process, Sales, Recruiting, Marketing, Management, Leadership, Budgets, Account Management
Education
Brigham Young University 1991 — 1996
Bachelor of Science (BS), Sociology
Comcast January 2013 - Present
Pinnacle Security October 2008 - January 2013
ICON Security / Pro Alarm October 2006 - November 2008
Monitronics International February 2004 - September 2006
RS&I March 2000 - February 2004
Intermountain Home Security February 1998 - March 2000
Apex Marketing (now Vivint) September 1993 - February 1998
Skills
Negotiation, Business Strategy, Contract Negotiation, Leadership Development, Team Leadership, Team Building, Team Management, Humor, Sales Management, Operations Management, Sales Operations, Public Speaking, Business Relationship..., Budget Oversight, Training, Sales Process, Sales, Recruiting, Marketing, Management, Leadership, Budgets, Account Management
Education
Brigham Young University 1991 — 1996
Bachelor of Science (BS), Sociology
Csaba Bessenyei's Monitronics International Experience October 2005 - July 2011
Job President/CEO at 911 Security Alarm
Industry Security and Investigations
Experience
911 Security Alarm July 2011 - Present
Monitronics International October 2005 - July 2011
Education
Diablo Valley College 1998 — 2002
AA, Business & Marketing
911 Security Alarm July 2011 - Present
Monitronics International October 2005 - July 2011
Education
Diablo Valley College 1998 — 2002
AA, Business & Marketing
Rodney Eldridge's Monitronics International Experience May 2010 - April 2012
Job Customer Care Representative at Best Buy
Industry Marketing and Advertising
Experience
Best Buy July 2015 - Present
Established Mayhem 2011 - Present
Bank of America April 2013 - January 2014
Monitronics International May 2010 - April 2012
Skills
Coaching, Marketing Strategy, Microsoft Office, Sales, Call Centers, Customer Service, Email Marketing, Training, Leadership, Social Media Marketing, Advertising, Social Networking, Recording, Social Media
Education
Ivy Tech Community College 2006 — 2008
Marketing
Ivy Tech Community College-Southeast 2006 — 2008
Marketing, Business Administration and Management, General
Best Buy July 2015 - Present
Established Mayhem 2011 - Present
Bank of America April 2013 - January 2014
Monitronics International May 2010 - April 2012
Skills
Coaching, Marketing Strategy, Microsoft Office, Sales, Call Centers, Customer Service, Email Marketing, Training, Leadership, Social Media Marketing, Advertising, Social Networking, Recording, Social Media
Education
Ivy Tech Community College 2006 — 2008
Marketing
Ivy Tech Community College-Southeast 2006 — 2008
Marketing, Business Administration and Management, General
Derek Caruso's Monitronics International Experience March 2012 - March 2013
Job Network Engineer III at Oil States International
Industry Utilities
Experience
Oil States International April 2013 - Present
Monitronics International March 2012 - March 2013
Tenaska Power Services February 2007 - March 2012
Skills
Disaster Recovery, Data Center, Troubleshooting, Virtualization, Business Continuity, Enterprise Architecture, Energy
Education
ITT Technical Institute-Arlington 2001 — 2003
Associate of Arts and Sciences (A.A.S.), Computer Systems Networking and Telecommunications
Oil States International April 2013 - Present
Monitronics International March 2012 - March 2013
Tenaska Power Services February 2007 - March 2012
Skills
Disaster Recovery, Data Center, Troubleshooting, Virtualization, Business Continuity, Enterprise Architecture, Energy
Education
ITT Technical Institute-Arlington 2001 — 2003
Associate of Arts and Sciences (A.A.S.), Computer Systems Networking and Telecommunications
Porscha Jackson's Monitronics International Experience January 2011 - August 2013
Job Training Supervisor at Restoration Hardware
Industry Architecture & Planning
Experience
Restoration Hardware December 2013 - Present
Restoration Hardware July 2013 - December 2013
Monitronics International January 2011 - August 2013
Monitronics International August 2009 - January 2011
Schneider National April 2006 - December 2008
Skills
PowerPoint skills, Word, Excel, Employee Relations, Customer Service, Team Building, Call Center, Microsoft Office, Team Leadership, Staff Development, Account Management, Customer Retention, Project Planning, Outlook, Leadership Development, Training Delivery, Instructor-led Training, Hands-on Training, Development Of Employees, Curriculum Development, Job Coaching, Call Centers, PowerPoint, Talent Acquisition, Employee Training, Microsoft Word, Leadership, Microsoft Excel, Sales Management, Software Documentation, Training, Performance Management, Human Resources, Recruiting
Education
Brookhaven Community College 2009 — 2011
Associates of Science
Park University 2003 — 2005
Restoration Hardware December 2013 - Present
Restoration Hardware July 2013 - December 2013
Monitronics International January 2011 - August 2013
Monitronics International August 2009 - January 2011
Schneider National April 2006 - December 2008
Skills
PowerPoint skills, Word, Excel, Employee Relations, Customer Service, Team Building, Call Center, Microsoft Office, Team Leadership, Staff Development, Account Management, Customer Retention, Project Planning, Outlook, Leadership Development, Training Delivery, Instructor-led Training, Hands-on Training, Development Of Employees, Curriculum Development, Job Coaching, Call Centers, PowerPoint, Talent Acquisition, Employee Training, Microsoft Word, Leadership, Microsoft Excel, Sales Management, Software Documentation, Training, Performance Management, Human Resources, Recruiting
Education
Brookhaven Community College 2009 — 2011
Associates of Science
Park University 2003 — 2005
Trelita Perry's Monitronics International Experience August 2011 - December 2011
Job Substitute Teacher at Frisco ISD
Industry Human Resources
Experience
Frisco ISD August 2014 - Present
Bank of America January 2012 - June 2014
Monitronics International August 2011 - December 2011
Employment Enterprises, Inc. July 2007 - June 2008
ManpowerGroup August 2006 - July 2007
Internal Revenue Service June 2001 - June 2002
Skills
Recruiting, Human Resources, Applicant Tracking..., Employee Relations, Talent Management, HRIS, Onboarding, Performance Management, PeopleSoft, Talent Acquisition, Classroom Teacher
Education
University of Phoenix 2002 — 2004
MAOM, Organizational Management
Prairie View A&M University 1988 — 1994
BS, Mechanical Engineering
Frisco ISD August 2014 - Present
Bank of America January 2012 - June 2014
Monitronics International August 2011 - December 2011
Employment Enterprises, Inc. July 2007 - June 2008
ManpowerGroup August 2006 - July 2007
Internal Revenue Service June 2001 - June 2002
Skills
Recruiting, Human Resources, Applicant Tracking..., Employee Relations, Talent Management, HRIS, Onboarding, Performance Management, PeopleSoft, Talent Acquisition, Classroom Teacher
Education
University of Phoenix 2002 — 2004
MAOM, Organizational Management
Prairie View A&M University 1988 — 1994
BS, Mechanical Engineering
Dijon Richardson's Monitronics International Experience May 2008 - August 2008
Job Financial Management Analyst at Accenture Federal Services
Industry Management Consulting
Experience
Accenture November 2011 - Present
Goldman Sachs June 2010 - August 2010
Howard University March 2009 - September 2009
Monitronics International May 2008 - August 2008
Lear Corporation June 2006 - August 2006
Skills
Banking, Customer Service, Risk Management, Microsoft Office, Financial Analysis, Analysis, Microsoft Excel, Forecasting, Direct Sales, Investments, Pricing, Managerial Finance, Corporate Finance, Sales
Education
Howard University 2007 — 2011
Bachelor of Business Administration (B.B.A.), Finance
Accenture November 2011 - Present
Goldman Sachs June 2010 - August 2010
Howard University March 2009 - September 2009
Monitronics International May 2008 - August 2008
Lear Corporation June 2006 - August 2006
Skills
Banking, Customer Service, Risk Management, Microsoft Office, Financial Analysis, Analysis, Microsoft Excel, Forecasting, Direct Sales, Investments, Pricing, Managerial Finance, Corporate Finance, Sales
Education
Howard University 2007 — 2011
Bachelor of Business Administration (B.B.A.), Finance
Hilda Espinoza's Monitronics International Experience September 2006 - August 2007
Job Member Services Representative at New Benefits
Industry Logistics and Supply Chain
Experience
New Benefits March 2012 - Present
PFSweb September 2010 - March 2012
Pearson Education March 2010 - May 2010
Monitronics International September 2006 - August 2007
Skills
Bilingual-Spanish, Customer Service, Microsoft Word, PowerPoint, Training, Microsoft Excel, Outlook, Public Speaking, Spanish, Coaching, Customer Retention, Social Media, Microsoft Office, Social Networking
Education
University of North Texas 2006 — 2008
Bachelor of Arts in Spanish, Spanish
Brookhaven Community College 2004 — 2006
Associate, Science
New Benefits March 2012 - Present
PFSweb September 2010 - March 2012
Pearson Education March 2010 - May 2010
Monitronics International September 2006 - August 2007
Skills
Bilingual-Spanish, Customer Service, Microsoft Word, PowerPoint, Training, Microsoft Excel, Outlook, Public Speaking, Spanish, Coaching, Customer Retention, Social Media, Microsoft Office, Social Networking
Education
University of North Texas 2006 — 2008
Bachelor of Arts in Spanish, Spanish
Brookhaven Community College 2004 — 2006
Associate, Science
Adrienne Crawford's Monitronics International Experience November 2013 - January 2014
Job Sales
Industry
Experience
Monitronics International November 2013 - January 2014
Mortgage Loan Officer July 2003 - September 2012
Fifth Third Bank 2003 - 2010
First Chicago/ Bank One 1996 - 2003
Skills
Customer Service, PowerPoint, Microsoft Office, Consumer Lending, Microsoft Excel, Microsoft Word, Leadership, Banking
Education
Illinois Institute of Technology 1992 — 1996
Bachelor of Business Administration (B.B.A.)
Monitronics International November 2013 - January 2014
Mortgage Loan Officer July 2003 - September 2012
Fifth Third Bank 2003 - 2010
First Chicago/ Bank One 1996 - 2003
Skills
Customer Service, PowerPoint, Microsoft Office, Consumer Lending, Microsoft Excel, Microsoft Word, Leadership, Banking
Education
Illinois Institute of Technology 1992 — 1996
Bachelor of Business Administration (B.B.A.)
Vynnie Burse's Monitronics International Experience December 2003 - June 2012
Job Independent Distributor at OG Organo Gold Coffee
Industry Consumer Services
Experience
OG Organo Gold Coffee June 2012 - Present
Monitronics International December 2003 - June 2012
MCI Corporation 1985 - 1994
Skills
Security Management, Fire Alarm, Operations Management, Call Center, Emergency Management, Team Building, Surveillance, Process Scheduler, Training, Problem Solving, Customer Service, Cross-functional Team..., Communication, Coaching, Great Motivator, Litigation Support, Leadership, Call Centers, Hiring
Education
Arizona State University
OG Organo Gold Coffee June 2012 - Present
Monitronics International December 2003 - June 2012
MCI Corporation 1985 - 1994
Skills
Security Management, Fire Alarm, Operations Management, Call Center, Emergency Management, Team Building, Surveillance, Process Scheduler, Training, Problem Solving, Customer Service, Cross-functional Team..., Communication, Coaching, Great Motivator, Litigation Support, Leadership, Call Centers, Hiring
Education
Arizona State University
Christina Brand's Monitronics International Experience June 2008 - August 2011
Job Accounting Professional
Industry Accounting
Experience
Frozen Food Express August 2011 - November 2011
Monitronics International June 2008 - August 2011
Cook Concrete July 2006 - June 2008
GP&E September 2005 - July 2006
Pro Printing Services January 2004 - August 2005
Specialty Contractors, Inc May 2001 - May 2003
Skills
Supervisory Experience, Accounts Payable, General Ledger, Payroll, 1099 Preparation, SOX Compliancy
Education
Brookhaven Community College 2011 — 2012
Associate's degree, Accounting
Falkner State Community College 1993 — 1995
Associate's degree, Applied Science
Frozen Food Express August 2011 - November 2011
Monitronics International June 2008 - August 2011
Cook Concrete July 2006 - June 2008
GP&E September 2005 - July 2006
Pro Printing Services January 2004 - August 2005
Specialty Contractors, Inc May 2001 - May 2003
Skills
Supervisory Experience, Accounts Payable, General Ledger, Payroll, 1099 Preparation, SOX Compliancy
Education
Brookhaven Community College 2011 — 2012
Associate's degree, Accounting
Falkner State Community College 1993 — 1995
Associate's degree, Applied Science
Wayland Westbrook's Monitronics International Experience 2004 - 2012
Job Alarm Monitoring Customer Technical Support / Railroad Train Dispatcher
Industry Transportation/Trucking/Railroad
Experience
Monitronics International 2004 - 2012
Burlington, Northern and Sante Fe Railway 1999 - 2003
Education
Jarvis Christian College 1990 — 2002
Monitronics International 2004 - 2012
Burlington, Northern and Sante Fe Railway 1999 - 2003
Education
Jarvis Christian College 1990 — 2002
Stephanie Evan Chasteen-Murphy's Monitronics International Experience March 1999 - November 2007
Job Service Coordinator OBRA/ Independent Waiver at Private Company
Industry Information Services
Experience
Catholic Charities 2010 - Present
Private Company February 2013 - March 2014
M&M College & Scholarship Help 2009 - 2011
Monitronics International March 1999 - November 2007
Skills
Bilingual, Community Outreach, Computer literate, Public Speaking, Public Relations, Training, Project Planning, Research, Fundraising, Communication, Marketing, Management, Leadership, Organizational..., Project Coordination, Ethics, Customer Service, Team Building, Strategic Planning, Account Management, Operations Management, New Business Development, Team Leadership, Business Strategy, Customer Satisfaction, Sales Management, Policy, Proposal Writing, Contract Negotiation, Recruiting, Social Networking, Human Resources, Program Management, Data Entry, CRM, Budgets, Process Improvement, Sales, Social Media
Education
Slippery Rock University of Pennsylvania 2014 — 2015
Master’s Degree, Secondary Education and Teaching, 3.58
Youngstown State University 2011 — 2012
Bachelor of Arts (B.A.), Sociology, 3.67
Slippery Rock University of Pennsylvania 2009 — 2010
Certfied Medical Assistant, 4.0
The University of Dallas 1988 — 1993
Bachelor's degree, Politics, 3.04
Kilgore College 1986 — 1988
Associate of Arts (A.A.), Theatre/Theater, 3.96
Catholic Charities 2010 - Present
Private Company February 2013 - March 2014
M&M College & Scholarship Help 2009 - 2011
Monitronics International March 1999 - November 2007
Skills
Bilingual, Community Outreach, Computer literate, Public Speaking, Public Relations, Training, Project Planning, Research, Fundraising, Communication, Marketing, Management, Leadership, Organizational..., Project Coordination, Ethics, Customer Service, Team Building, Strategic Planning, Account Management, Operations Management, New Business Development, Team Leadership, Business Strategy, Customer Satisfaction, Sales Management, Policy, Proposal Writing, Contract Negotiation, Recruiting, Social Networking, Human Resources, Program Management, Data Entry, CRM, Budgets, Process Improvement, Sales, Social Media
Education
Slippery Rock University of Pennsylvania 2014 — 2015
Master’s Degree, Secondary Education and Teaching, 3.58
Youngstown State University 2011 — 2012
Bachelor of Arts (B.A.), Sociology, 3.67
Slippery Rock University of Pennsylvania 2009 — 2010
Certfied Medical Assistant, 4.0
The University of Dallas 1988 — 1993
Bachelor's degree, Politics, 3.04
Kilgore College 1986 — 1988
Associate of Arts (A.A.), Theatre/Theater, 3.96
jasmine boyd's Monitronics International Experience May 2011 - Present
Job Dispatch Operator at Monitronics International
Industry Security and Investigations
Experience
Monitronics International May 2011 - Present
Education
El Centro College 2012 — 2014
Associate of Science (AS)
Desoto High School 2007 — 2008
Monitronics International May 2011 - Present
Education
El Centro College 2012 — 2014
Associate of Science (AS)
Desoto High School 2007 — 2008
Lee Mayes's Monitronics International Experience November 1999 - Present
Job Quality Assurance/Supervisor ARC at Monitronics International
Industry Security and Investigations
Experience
Monitronics International November 1999 - Present
Barton Protective Services July 1991 - November 1999
Southern Research Company February 1988 - July 1991
Skills
Security Management, Physical Security, Surveillance, Customer Service, Security Operations, Team Building, Team Leadership, Corporate Security, Leadership, Troubleshooting, CCTV
Education
SixSigma.us 2011 — 2011
Certificate of Certification, Six Sigma Methodology(JumpStart Yellow Belt)
Community College of the Air Force 1983 — 1985
Associate's Degree, Industrial Security
Monitronics International November 1999 - Present
Barton Protective Services July 1991 - November 1999
Southern Research Company February 1988 - July 1991
Skills
Security Management, Physical Security, Surveillance, Customer Service, Security Operations, Team Building, Team Leadership, Corporate Security, Leadership, Troubleshooting, CCTV
Education
SixSigma.us 2011 — 2011
Certificate of Certification, Six Sigma Methodology(JumpStart Yellow Belt)
Community College of the Air Force 1983 — 1985
Associate's Degree, Industrial Security
Erica Timmerman's Monitronics International Experience June 2015 - Present
Job
Industry Telecommunications
Experience
Monitronics International June 2015 - Present
Skills
•Adult/Child/Infant..., •American Life &..., •Certified Nurse Aide..., •Alarm System Monitor..., •Typing Speed: 62..., •Database Software..., •Data Entry Terminal..., •Email Software..., •Internet Browser..., •Peripheral Devices..., •Personal Computers, •Presentation Software..., •Spreadsheet Software..., •Word Processing..., •MS Windows; Word;...
Education
Bryant & Stratton College 2015 — 2018
Associate's degree, Medical Reimbursment and coding
Monitronics International June 2015 - Present
Skills
•Adult/Child/Infant..., •American Life &..., •Certified Nurse Aide..., •Alarm System Monitor..., •Typing Speed: 62..., •Database Software..., •Data Entry Terminal..., •Email Software..., •Internet Browser..., •Peripheral Devices..., •Personal Computers, •Presentation Software..., •Spreadsheet Software..., •Word Processing..., •MS Windows; Word;...
Education
Bryant & Stratton College 2015 — 2018
Associate's degree, Medical Reimbursment and coding
Deloitte
PwC
Ernst & Young
Walgreens
Procter & Gamble
KPMG
PricewaterhouseCoopers
EY