Monroe Plan for Medical Care
Industry: Company
DescriptionFounded: 1970 Subsidiary: YourCare Health Plan Inc.
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Monroe Plan for Medical Care Employees
Monroe Plan for Medical Care December 2002 - Present
Skills
Healthcare, Case Management, Mental Health, Disease Management, HIPAA, Health Insurance, Healthcare Information..., Nursing, Managed Care
Education
SUNY Brockport 1985 — 1986
Nursing, Licensed Practical/Vocational Nurse Training
Haks BBQ August 2015 - Present
Vert Capital Corp May 2015 - July 2015
University of Southern California December 2013 - January 2015
Monroe Plan for Medical Care June 2013 - August 2013
EXPRESS November 2012 - August 2013
The Basin Pub 2012 - 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Teamwork, Photoshop, Social Media, Public Speaking, English, Event Planning, Facebook, Time Management, Retail, Social Networking, Leadership
Education
University of Southern California 2012 — 2016
Bachelor of Science (B.S.), Accounting
Pittsford Mendon High School 2008 — 2012
High School Honors Diploma
US Navy Reserve May 2013 - Present
CaterTrax February 2013 - Present
Monroe Plan for Medical Care March 2012 - January 2013
Postal Service L&DC June 2006 - May 2010
Rochester City School District October 2005 - June 2006
Skills
Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook, Access, Training, Leadership, Team Building, Data Entry, Process Improvement, Healthcare, Insurance, Marketing, Accounts Receivable, Social Networking, Team Leadership, Software Documentation, Event Planning, Retail, Leadership Development, HIPAA, Social Media, Coaching, Case Managment, Troubleshooting, Customer Satisfaction, Sales, Data Analysis, SharePoint, Call Centers, Public Relations, Spreadsheets, Military, Small Business, Administration, Marketing Strategy, Medicaid, Supervisory Skills, Social Media Marketing, Military Experience, Health Insurance, Policy
Education
Keuka College 2009 — 2011
Master of Science (MS), Criminal Justice Administration
SUNY College at Brockport 2007 — 2009
Bachelor of Science (BS), Criminal Justice
Monroe Plan for Medical Care February 2015 - April 2015
University of Rochester June 2014 - August 2014
Aldi September 2010 - December 2013
Rainbow Apparel Co August 2009 - September 2010
Nazareth College August 2008 - December 2009
Skills
Great communications..., testing, and..., Cashiering, PowerPoint, Microsoft Office, Customer Satisfaction, Customer Service, Management, Mentoring, Microsoft Word
Education
Medaille College 2013 — 2014
Master's Degree, Psychology
Nazareth College of Rochester 2007 — 2011
Bachelor of Arts (B.A.), Psychology
Monroe Plan for Medical Care August 2014 - Present
White Wilson Medical Center October 2011 - Present
White Wilson Medical Center, PA February 2011 - Present
Chromalloy Florida April 2007 - May 2009
Eglin AFB March 2004 - April 2007
Skills
Microsoft Office, Lotus Notes, McKesson 9.0, Greenway, DEERS, CHCS, AHLTA, CPT, Medical Coding, Healthcare, Medical Terminology, Medical Records, Physicians
Education
Northwest Florida State College 2008 — 2010
Certificate, Medical Coding, 3.9
Tompkins Cortland Community College 1994 — 1995
Associate's degree, Paralegal, 3.5
Monroe Community College 1992 — 1994
Associate's degree, Liberal Arts and Sciences/Liberal Studies, 3.2
Monroe Plan for Medical Care October 2011 - Present
Cortez Management August 2007 - June 2008
Danville Public Schools September 2005 - January 2007
Dansville, Geneseo, & Livonia School Districts (NY) May 2004 - June 2005
Inn on the Lake October 1993 - June 1997
Skills
Higher Education, Project Management, Retaining Customers, Fundraising, Management, InDesign, Microsoft Office, Document Management, Proofreading, Teaching, PowerPoint, Microsoft Publisher, Training, Graphics
Education
Capella University 2008 — 2010
MS. Ed., Leadership in Higher Education
State University of New York College & Geneseo 2001 — 2003
BA, History
Shareablee September 2014 - Present
Papers We Love January 2014 - Present
Arc90 January 2013 - August 2014
Earthlink Business October 2011 - December 2012
Paychex December 2009 - September 2011
C3 Statistical Solutions June 2008 - December 2009
Monroe Plan for Medical Care June 2007 - August 2007
Skills
Clojure, Java, Concurrent Programming, Functional Programming, JVM, Apache Storm
Education
State University of New York at Oswego 2006 — 2009
Bachelor's Degree, Computer Science
Leonards Express May 2014 - Present
Monroe Plan for Medical Care December 2011 - December 2013
Rochester General Health System 1984 - 2011 January 1998 - April 2011
Rochester General Health System January 1996 - January 1998
Rochester General Health System January 1986 - January 1996
Skills
Cross-functional Team..., ITIL, Data Center, Management, Project Management, Integration, Leadership, Servers, Operations Management, Business Process, Virtualization, Strategic Planning, Human Resources, Enterprise Architecture, Information Technology, Hospitals, Help Desk Support, Budgets, Healthcare Information..., Process Improvement, Team Leadership
Education
Rochester Institute of Technology
Bachelor of Science (BS) Computer Technology, with honors
Finger Lakes Community College
A.A.S. - Data Processing, with honors
Allergy, Asthma, Immunology of Rochester August 2009 - Present
Rochester General Health System 2007 - 2009
Rochester General Health System 2005 - 2007
Monroe Plan for Medical Care 2004 - 2005
ViaHealth: Mary M. Parkes Asthma & Pulmonary Center 2002 - 2004
Hilton Central School District 1999 - 2002
University of Rochester Medical Center- Golisano's Children Hospital 1999 - 2000
Hilton Health Care, PC 1998 - 1999
Hilton Health Care, PC 1993 - 1999
Skills
Nursing Management, Healthcare Management, Health Education, Healthcare, Patient Safety, Family Medicine, Nursing, Rheumatology, Immunology, Patient Education, Asthma, Allergy, Pediatrics, Public Speaking, Asthma Education, Wellness, BLS, EMR
Education
Monroe Community College
Associate in Applied Science in Nursing, Registered Nursing/Registered Nurse
State University of New York College at Brockport
BSN, Registered Nursing/Registered Nurse
State University of New York Empire State College
Bachelor of Science, Educational Studies in Healthcare
Livingston County Mental Health Center November 2014 - Present
Monroe Plan for Medical Care November 2014 - Present
University of Rochester Medical Center September 2014 - Present
Excellus Blue Cross Blue Shield September 2012 - Present
University of Rochester Medical Center 2005 - Present
DePaul PROS 2010 - August 2014
Spiritus Christi Mental Health Ctr May 2013 - 2014
Rochester Rehabilitation Center 2012 - 2012
Rochester Psychiatric Center 2005 - 2012
Rochester Psychiatric Center 2009 - 2011
Skills
Psychiatry, Treatment, Hospitals, Clinical Research, Healthcare, Prevention, Epidemiology, Neurology, Program Development, Emergency Medicine, Informatics, Neuroscience, Patient Safety, Psychopharmacology, Behavioral Health, Family Therapy, Clinical Supervision, Social Services, Case Managment, Medical Education, Healthcare Consulting, Board Certified, Pediatrics, CBT, Inpatient, Nonprofits, Managed Care, Cognition, Psychological Assessment, Family Medicine, Medicare, Adolescents, Physicians
Education
University of Pittsburgh, Western Psychiatric Institute and Clinic 2001 — 2005
State University of New York at Buffalo - School of Medicine & Biomedical Sciences 1997 — 2001
Doctor of Medicine (M.D.)
Hobart and William Smith Colleges 1992 — 1996
Bachelor of Science (BS), Biochemistry
Monroe Plan for Medical Care May 2014 - Present
Rochester General Health System March 2013 - May 2014
Home Care of Rochester (HCR) March 2011 - March 2013
Visiting Nurse Service of Rochester and Monroe County, Inc. October 2009 - March 2011
Visiting Nurse Service of Rochester and Monroe County, Inc. October 2007 - October 2009
Visiting Nurse Service of Rochester and Monroe County, Inc. October 2005 - October 2007
Center For Disability Rights 2005 - 2006
Skills
Triage, Wound Care, Patient Teaching, Hospitalization tracking, Nursing Scheduling, Diabetes Management, Injections, Medication Therapy..., Home Care, Patient Education, Nursing, Hospitals, Tracking, Process Scheduler, Injectable, Patient Advocacy, Healthcare Management, Healthcare, Palliative Care, BLS, Cpr Certified, Pediatrics, Medication..., Case Managment, Clinical Research, Health Education, EMR, Nursing Education, Nursing Care, ACLS, Medical/Surgical, Managed Care, Patient Safety, Public Speaking, Long-term Care, HIPAA, Elder Care, Acute Care, Inpatient, Treatment, Wellness, Infection Control, Medicaid, Healthcare Information..., Nursing Process, Surgery, Home Health Agencies, EHR, Clinics, EKG
Education
Monroe Community College 2010 — 2012
AAS, Registered Nurse- Fast Track LPN to RN program.
Monroe Community College 2010 — 2012
AD, Nursing
Monroe BOCES 2006 — 2007
LPN, Nursing
State University of New York College at Brockport 2003 — 2005
Journalism
University at Buffalo 2001 — 2003
Exercise Science
Hilton High School 1998 — 2001
Diploma, n/a, n/a
Monroe Plan for Medical Care December 2003 - Present
Frontier Communications January 2000 - January 2001
CNF Postal, Rochester, NY 1998-2000 June 1998 - January 2000
Skills
Claim, Insurance, Data Entry, Health Insurance, Spreadsheets, Microsoft Excel, Property & Casualty..., Outlook, Accounts Payable, Accounts Receivable, Medicare, Accounting, Access, Microsoft Word, Customer Service, QuickBooks, Medicaid, Workers Compensation, Commercial Insurance
Education
Everest Institute-Rochester 2010 — 2012
Associate of Science (AS), Accounting
Continental School of Beauty Culture-Rochester 2005 — 2007
Cosmetology License, Cosmetology, Barber/Styling, and Nail Instructor
Monroe Community College 1997 — 2000
Associate of Arts and Sciences (A.A.S.), Executive Assistant/Executive Secretary
Coming Soon! April 2015 - Present
Trillium Health July 2012 - April 2015
Monroe Plan for Medical Care December 2007 - July 2012
New Hampshire Department of Health and Human Services May 2006 - October 2007
Grant Family Practice September 2004 - August 2007
Skills
Medical Home, Medicaid Managed Care, Provider Relations, Medicaid, Health Policy, Pediatrics, Mental Health, Healthcare Management, Disease Management, Social Services, Case Managment, Managed Care, Public Health, Dual Diagnosis, Program Development
Education
University of Missouri-Columbia 2000 — 2002
MSPH, Public Health
University of Missouri-Columbia 2000 — 2002
MA, Journalism
Albany Medical College 1993 — 1997
Doctor of Medicine (MD)
Monroe Plan for Medical Care February 2007 - Present
Bausch & Lomb May 2002 - February 2007
Sentry Group May 1996 - March 2002
Fifth Third Bank August 1994 - May 1996
SUNY Geneseo January 1990 - August 1994
Skills
Employee Relations, Employee Benefits, Recruiting, Compensation & Benefit, Management Development, Human Resources, HR Policies, Training, Deferred Compensation, Onboarding, College Recruiting, Hiring, Performance Management, Coaching, Career Counseling, Personnel Management, Management
Education
RIT 1988 — 1990
Masters, Career & Human Resource Development
SUNY Geneseo 1979 — 1984
BS, Management Science
Northstar Bible Institute September 2014 - Present
Monroe Plan for Medical Care 2014 - Present
CoreLogic October 2011 - 2013
Nazareth College 2009 - 2012
Adecco Staffing July 2011 - August 2011
Tango Cafe Dance and Erotic Nights 2010 - 2011
Concentrix May 2009 - August 2009
Sutherland Global Services June 2006 - June 2008
Roberts Wesleyan College 2007 - 2008
Tango Cafe Dance Studio 2007 - 2008
Skills
Team Leadership, Recruitment/Retention, Collections, Accounting, Inside Sales, Mobile Technology, Retail Management, Lead Generation, Organizational Diagnosis, HR Policies, PowerPoint, Literature Reviews, Lecturing, Research, Leadership, Entrepreneurship, Time Management, Store Management, Training, Public Speaking, Organizational..., Leadership Development, Human Resources, Marketing, Customer Service, Sales, Data Analysis, Team Building, Recruiting, Workshop Facilitation, Employee Training, Strategic Planning, Conflict Resolution, Consulting, Process Improvement, Career Counseling, Organizational..., Higher Education, Social Networking, Organizational Behavior, Critical Thinking, Succession Planning, Performance Management, Coaching, Career Development, Resume Writing, Change Management, Personal Development, Adult Education, College Recruiting
Education
Regent University 2012 — 2016
PhD, Organizational Leadership and Human Resource Development
Nazareth College 2009 — 2012
M.S., Human Resource Management
Roberts Wesleyan College 2007 — 2008
B.S., Organizational Management
Monroe Community College 2003 — 2007
A.S., Business Administration
Greece Arcadia High School 1994 — 1998
High School Diploma with Distinction, High School/Secondary Diplomas and Certificates
Monroe Plan Board MemberSt. Ann's Community2011 - Present
American Diabetes Association 2008 - Present
Monroe Plan for Medical Care 1997 - Present
Skills
Medicare, Healthcare, Managed Care, Healthcare Consulting, Healthcare Management, Disease Management, Healthcare Information..., Case Managment, Health Policy, Healthcare Industry, Hospitals, HIPAA, Public Health, Physician Relations, Medicaid, Utilization Management, EMR, Health Care Reform, Health Insurance, Clinical Research, Physicians, Provider Relations, Quality Improvement, EHR, Case Management, Informatics, Medicine, Nursing
Education
Harvard University 1985 — 1986
MPH, Health Policy and Management
The University of Connecticut School of Medicine 1972 — 1976
Doctor of Medicine (MD)
Boston College 1968 — 1972
Bachelor of Science (BS), Biology, General
It Works/That Crazy Wrap Thing August 2013 - Present
Rochester General Health System December 2013 - June 2014
Monroe Plan for Medical Care January 2011 - December 2013
Spencerport High School January 2009 - January 2011
CompassCare Pregnancy Services 2009 - 2011
American Association of Poison Control Centers 2006 - 2009
Strong Memorial Hospital January 1995 - 2002
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, English, Windows, Research, Outlook, Teaching, Public Speaking, HTML, Strategic Planning, Budgets, Utilization Management, Fitness, Fitness Training, Obstetrics, Perinatal Nursing, Case Management Services, Board of Directors, Utilization Review, Certified Case Manager, Nursing Management, Legal Nurse Consulting, Healthcare, Hospitals, Leadership, Nursing, Program Development, Management, Case Management, Healthcare Management, Community Outreach, Team Building
Education
Roberts Wesleyan College 1990 — 1994
RN, Bachelor of Science in Nursing
Northstar Christian Academy
Monroe Plan for Medical Care March 2015 - Present
Excellus BCBS December 2008 - March 2015
Calvary Community Church June 2012 - August 2013
Paychex December 2003 - July 2008
KPMG September 2001 - December 2003
Skills
Financial Reporting, Accounting, Auditing, Financial Analysis, Internal Controls, General Ledger, Finance, Payroll, Cash Flow, Accounts Receivable, Budgets, GAAP, Analysis, Sarbanes-Oxley, Accounts Payable
Education
St. John Fisher College
Bachelor of Science, Accounting
Monroe Plan for Medical Care December 2011 - Present
Callfinity September 2010 - July 2011
Callfinity, Inc. August 2009 - August 2010
BlueTie, Inc. August 2008 - April 2009
Frontier Communications April 2006 - August 2008
Frontier Communications January 2002 - April 2006
Skills
Strategy Development, New Business Development, Vendor Relations, Marketing Communications, Leading Change, Negotiating Contracts, Business Planning, Budgeting, Business Process, Call Center, Customer Service, Customer Loyalty, Mergers, Escalation, Strategic Planning, Negotiation, Customer Relations, Business Strategy, Due Diligence, Forecasting, Financial Analysis, Contract Negotiations, Competitive Analysis, P&L, Contract Negotiation, Market Analysis, Start-ups, Product Development, Financial Modeling, P&L Management, Account Management, Planning, Restructuring, Corporate Development, Market Research, Team Building, Budgets, Business Process..., Call Centers, Management, Project Planning, Strategy, Business Development
Education
Roberts Wesleyan College 2014 — 2016
Master's Degree
Rochester Institute of Technology 2004 — 2006
MBA
St. John Fisher College 2000 — 2003
Bachelor
Ciber May 2015 - Present
United Methodist Church December 2013 - June 2015
Envisage Information Systems May 2012 - April 2013
Corporate Executive Board June 2011 - May 2012
Solu Technology Partners March 2010 - April 2011
Monroe Plan for Medical Care June 2007 - February 2009
SRA International October 2005 - January 2007
Serco North America August 1999 - June 2005
Resource Consultants, Inc. 1999 - 2005
Appropriate Technologies, Inc. December 1996 - July 1999
Skills
Requirements Analysis, Business Requirements, Requirements Management, Software Documentation, SDLC, Software Requirements, Requirements Gathering, Business Analysis, Systems Analysis, Use Case Analysis, RUP, Visio, PowerPoint, User Interface Design, Databases, Relational Databases, Database Design, Data Warehousing, Microsoft SQL Server, Oracle, SQL, SSIS, ETL
Education
Clemson University 1987 — 1991
B.S., Computer Science, 3.2
Tidewater Community College 1982 — 1984
Associate of Science (A.S.), Business Administration and Management, General, 3.67
Tompkins Financial Advisors January 2011 - Present
Monroe Plan for Medical Care June 2009 - Present
Davie Kaplan January 2009 - April 2009
Spectracom September 2007 - January 2008
Mirror Show Management June 2004 - December 2006
Skills
Accounting, Financial Reporting, Microsoft Excel, Accounts Receivable, Budgets, Microsoft Word, Accounts Payable, Microsoft Office, Internal Controls, PowerPoint, Invoicing, Business Planning, Access, Management, Finance, Financial Statements
Education
St. John Fisher College 2007 — 2008
Accounting Certificate (BA
State University of New York College at Buffalo 1995 — 1999
BA, Theater
Irondequoit High School 1991 — 1995
YourCare Health Plan Inc. August 2015 - Present
MONROE PLAN FOR MEDICAL CARE January 2007 - Present
NYS Department of Health, Office of Professional Medical Conduct January 2001 - January 2007
NYS Department of Health, Center for Community Health January 1998 - December 2000
NYS Department of Health March 1980 - December 1997
NYS Department of Audit and Control - Office of Welfare Inpector General February 1978 - March 1980
Skills
Clinical Research, Fundraising, Marketing Strategy, Marketing, Start-ups, Case Managment, Budgets, Negotiation, Medicare, Recruiting, Research, Teaching, Medicaid, Leadership, Project Planning, Community Outreach, Management, Customer Service, Disease Management, Utilization Management, Medicaid Managed Care, Health Care Reform, Health Insurance, Managed Care, Provider Relations, Health Policy, Nursing, Healthcare Industry, Healthcare Consulting, HIPAA, Strategy, Insurance, Coaching, Physicians, Employee Benefits, Human Resources, Case Management
Education
Niagara University 1972 — 1976
BBA - Accounting, Accounting
Monroe Plan for Medical Care April 2014 - Present
Monroe Plan for Medical Care November 2007 - Present
Little Venice August 2002 - Present
Twin Tier Home Health August 1997 - November 2007
Skills
Microsoft Word, Microsoft Office, Customer Service, Microsoft Excel, PowerPoint, Outlook, Spreadsheets, Data Analysis, Data Entry, Insurance, Access, Call Centers, Accounts Payable, Healthcare
Education
Broome Community College 1989 — 1991
Associate's degree, HIM
Broome Community college Binghamton, NY 13905
Associate's degree, Health Information/Medical Records Administration/Administrator
Monroe Plan for Medical Care May 2015 - Present
Innovative Solutions June 2013 - Present
Skills
Windows Server, Active Directory, Network Administration, Network Security, Troubleshooting, System Administration, Cisco Technologies, Networking, Information Technology, Microsoft Exchange, Security, IT Hardware Support, IT Service Management, Customer Service, VMware vSphere
Education
Finger Lakes Community College 2014 — 2016
Fingerlakes Community College 2014 — 2016
Digital Communication and Media/Multimedia
Hillside Family of Agencies June 2015 - Present
Rochester Regional Health System June 2008 - June 2015
Monroe Plan for Medical Care August 2008 - May 2015
Sentinel Offender Services, LLC January 2006 - March 2008
Department of Defense November 2003 - June 2005
Rochester Regional Health System September 1999 - May 2000
Society for the Protection and Care of Children (SPCC) September 1995 - May 1999
Skills
Case Management, Healthcare, Medicaid, Treatment, Patient Centered..., Healthcare Management, Leadership, Medicare, Nonprofits, Program Development, Public Speaking, Social Services, Training, Community Outreach, Customer Service, Hospitals, Health Homes, HIPAA, Mental Health, Team Building, Managed Care, Process Improvement, Crisis Intervention, Health Insurance
Education
Nazareth College 1998 — 2015
Bachelor's degree in Social Work, Social Work
Monroe Community College 1995 — 1998
Associate's degree with a Certificate in Human Services, Human Services, General
Aquinas Institute of Rochester 1991 — 1995
High School Diploma
Ortho Clinical Diagnostics May 2015 - Present
Ortho Clinical Diagnostics March 2015 - May 2015
Monroe Plan for Medical Care August 2014 - January 2015
YMCA of Greater Rochester October 2004 - September 2014
McKesson Corporation August 2011 - February 2014
CDI Information Services March 2009 - August 2011
The Peak Organization, Inc. May 2006 - April 2009
TAC Worldwide March 2009 - March 2009
DATROSE INC. November 2008 - January 2009
BMC Solutions September 2007 - September 2008
Skills
Network Administration, Software Installation, Servers, Hardware, Routers, Help Desk Support, Technical Support, Data Migration, Switches, CCNA, Microsoft Certified..., HP, Active Directory, System Administration, System Deployment, Network Security, VPN, Disaster Recovery, Troubleshooting, Soft Skills, Microsoft Exchange, Windows Server, Citrix, Windows 7, SharePoint, IT Service Management, SCCM, WSUS, Hyper-V, A+ Certified, Information Technology, XP, DHCP, DNS, Group Policy, VMware ESX, Cisco IOS, LAN-WAN, Firewalls, Virtualization, Laptops, Networking, Operating Systems, Wireless Networking, Cisco Technologies
Education
DeVry University 1999 — 2002
BPS
State University of New York College at Buffalo
Monroe Plan for Medical Care May 2012 - July 2014
Sutherland Global Services July 2010 - January 2012
Sutherland Global Services October 2007 - October 2010
Skills
Customer Service, Microsoft Office, New Business Development, Call Centers
Education
University of Phoenix 2014 — 2017
Psychology, 3.67
Ashford University 2011 — 2012
Monroe Plan for Medical Care February 1998 - Present
Temple Beth David 2012 - 2014
IEEE 2009 - 2011
Monroe County ARES 2003 - 2010
HCIA 1995 - 1998
Skills
Informatics, Non-profits, Volunteer Management, Software Development, Healthcare, Research
Education
Binghamton University 1983 — 1994
Ph. D., Sociology
Cornell University 1977 — 1981
B.S., Microbiology
ShoreTel December 2012 - Present
Monroe Plan for Medical Care August 2006 - November 2012
Entre Computer Services September 2000 - August 2006
Skills
VMware Certified..., ITIL v3 Foundations..., CCNP Security, CCNA, MCITP Enterprise..., MCSE 2003, MCSE 2000, MCSE NT 4, Dell Switches, Dell PowerEdge Servers, Aruba Wireless, Exagrid, Microsoft Exchange, Microsoft SCOM, Solarwinds, Symantec Endpoint..., Symantec Backup, VMware View, VMware ESX, Microsoft Office..., vRanger, ZixVPM / ZixGateway, Microsoft SQL Server, CompTIA A+ Certification, Network Administration, Network Security, Team Management, Application Integration, IT Operations, Consulting, Cisco Firewall Security, IT Infrastructure..., VMware, TCP/IP, LAN-WAN, VMware Infrastructure, Disaster Recovery, Firewalls, Servers, Citrix, SAN, DNS, iSCSI, Switches, VPN, Backup Solutions, Storage Area Networks
Education
Rochester Institute of Technology 1994 — 2000
Bachelor of Science (BS), Electrical Engineering Technologies/Technicians
Monroe Plan for Medical Care February 2015 - Present
Paychex September 2013 - February 2015
Paychex July 2012 - September 2013
Impressions Catering September 2008 - May 2012
Travel Centers of America June 2008 - August 2010
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, Research, Social Media, Public Speaking, Teamwork, Event Planning, Time Management, Human Resources
Education
State University of New York College at Geneseo 2008 — 2012
Bachelor of Arts (BA), Anthropology and History
Odgen Library 2014 - Present
Monroe Plan for Medical Care 2006 - Present
Cobblestone School 2010 - 2012
Cobblestone School 2009 - 2010
Monroe Plan for Medical Care 1998 - 2006
Monroe Plan for Medical Care 1996 - 1998
Excellus Blue Cross & Blue Shield March 1994 - March 1996
Merck April 1993 - March 1994
Skills
IT Operations, Leadership, Innovation, Customer Service, Staff Development, Disaster Recovery, Process Improvement, Data Center, Strategic Planning, ITIL, VMware, Change Management, Requirements Analysis, Problem Solving, Virtualization, Firewalls, Troubleshooting, Servers, Systems Analysis, Business Analysis, Information Technology, Asset Managment, Coordination, Network Administration, Recruiting, Management, Project Management, Security, Telecommunications, Infrastructure, Strategy, Databases, Vendor Management, Integration, Visio, Networking, Asset Management, Microsoft Office, Project Planning, VPN, WAN, Microsoft Exchange, System Administration
Education
Villanova University 2006 — 2007
Project Management
Rochester Institute of Technology
Bachelor of Science (B.S.), Information Systems
Monroe Plan for Medical Care November 2011 - Present
Benefit Resource Inc. 2010 - 2011
Partners + Napier August 2008 - December 2008
Monroe County Bar Association January 2008 - May 2008
Skills
Microsoft Excel, Customer Service, Access, Marketing Strategy, Event Planning, Public Relations
Education
State University of New York College at Brockport 2006 — 2008
Bachelor's Degree, Communication, Journalism, and Related Programs
Sterling Consulting 1999 - Present
Alzheimer's Association September 2014 - September 2015
Fairport Public Library Board of Trustees July 1999 - July 2015
EAP of Rochester 2004 - 2008
Monroe Plan for Medical Care 1991 - 1998
Rochester Psychiatric Center 1985 - 1990
Skills
Health Care Operations, Corporate Governance, Non-profit..., HR Consulting, Management Consulting, Staff Development, Program Development, Compliance, Organizational..., Non-profits, Change Management, Nonprofits, Community Outreach, Healthcare, Leadership, Management, Performance Management, Human Resources, Budgets, Leadership Development, Mental Health, Policy, Career Development
Education
SUNY Brockport
MPA, Public Administration
The University of the State of New York
B.S., Psychology
Michigan State University
Mynderse Academy
Independent Health November 2014 - Present
CVS Caremark Corporation August 2013 - Present
Independent Health March 2014 - November 2014
Independent Health November 2013 - November 2014
Monroe Plan for Medical Care April 2014 - August 2014
Skills
Pharmacists, Pharmacy, Medication Therapy..., Community Pharmacy, Certified Immunizer, Patient Counseling, Pharmacy Practice, Immunization, Clinical Pharmacy, Medicare Part D, Managed Care, Diabetes
Education
State University of New York at Buffalo 2008 — 2013
Doctor of Pharmacy (PharmD), Pharmacy
University of Pittsburgh 2007 — 2007
Pre-Pharmacy Studies
Williamsville East High School 2003 — 2007
Excellus BCBS February 2015 - Present
Fidelis Care September 2013 - January 2015
Monroe Plan for Medical Care March 2005 - September 2013
Strong Memorial Hospital August 2003 - December 2004
Cayuga Medical Center at Ithaca May 1998 - July 2003
Skills
Nursing, Medicaid, Health Insurance, Healthcare Management, Healthcare, Healthcare Information..., Insurance, Hospitals, Case Managment, Provider Relations, Utilization Management, Medicaid Managed Care, Disease Management, Case Management, Medicare, Healthcare Consulting, HIPAA, Health Policy, Healthcare Industry, HMO, NCQA, Quality Improvement, Health Care Reform, Physician Relations, Certified Case Manager, Medical Coding, Medical Case Management, Managed Care, Process Improvement, Leadership, Management, Team Building
Education
SUNY Brockport 2007 — 2009
BS, Health Care Administration
Finger Lakes Community College 1992 — 1994
AAS, RN
Monroe Plan for Medical Care August 2014 - Present
Rochester General Health System February 2013 - August 2014
Catholic Family Center July 2011 - February 2013
Catholic Family Center March 2008 - July 2011
Rochester General Health System, Independent Living for Seniors December 2005 - March 2008
Skills
Project Management, Healthcare Information..., Healthcare, Change Management, ICD-10, HL7, EDI, HIPAA, Integration, Data Analysis, Strategic Planning, Software Documentation, Process Improvement, Crystal Reports, Visio, Microsoft SQL Server, Business Analysis, Databases, Software Development, SQL, Program Management, Management, Systems Analysis, Database Design, Software Project..., EHR, Leadership, Access, System Administration
Education
Roberts Wesleyan College 2011 — 2013
MS, Health Administration
Rochester Institute of Technology 2000 — 2004
BS, Management Information Systems
Monroe Plan for Medical Care December 2009 - Present
Finger Lakes Addictions Counseling & Referral Agency June 2008 - December 2009
Claire's Accessories September 2007 - December 2008
Skills
Coaching, Mental Health, Nonprofits, Public Speaking, Research, Teaching, Event Planning, Leadership, Customer Service, Case Management, Leadership Development, Team Building, Supervisory Skills, Microsoft Office, Community Outreach, Microsoft Excel, Strategic Planning, Budgets, Community Development, Social Networking, Healthcare, Project Planning, Social Media, Recruiting, Employee Relations
Education
Roberts Wesleyan College 2014 — 2015
Organizational Management, Project Management, Leadership, 3.8
Finger Lakes Community College 2009 — 2012
Human Services, Case Management, 3.9
Monroe Plan for Medical Care September 2010 - October 2011
MVP Health Care September 2005 - September 2010
Preferred Care December 2001 - September 2005
Skills
Health Insurance, Healthcare, Managed Care, Medicare, HIPAA, Provider Relations, Process Improvement, Medicaid, Healthcare Information..., Insurance, Disease Management
Education
State University of New York College at Brockport 1995 — 1997
BS, Economics
Excellus BCBS June 2015 - Present
Fidelis Care June 2013 - May 2015
Monroe Plan for Medical Care January 2009 - June 2013
Gentiva Health Services October 2007 - December 2008
University of Rochester December 2005 - October 2007
Visiting Nurse Service July 2004 - December 2005
Skills
Healthcare Management, Nursing, Healthcare, Home Care, Case Managment, Managed Care, Medicaid Managed Care, Disease Management, Medicare, Medicaid, HIPAA, Case Management, Health Policy, Health Insurance, Healthcare Consulting, Healthcare Information...
Education
University of Rochester - William E. Simon Graduate School of Business Administration 2006 — 2008
Master's degree, Medical Management
University of Rochester 1992 — 1996
BSN, Nursing
Rodan + Fields May 2015 - Present
Monroe Plan for Medical Care April 2012 - Present
Excellus BCBS November 2000 - December 2011
Skills
Health Insurance, Healthcare, Managed Care, HIPAA, Medicaid, Medicare, Provider Relations
Education
Medaille College 2007 — 2009
Business Admin
Canisteo Central School
Monroe Plan for Medical Care February 2015 - Present
Rochester Renegades December 2008 - Present
Davidson Fink LLP April 2008 - December 2014
University of Rochester September 2012 - December 2013
Sutherland Global Services November 2007 - April 2008
Sutherland Global Services July 2007 - November 2007
Sutherland Global Services March 2007 - July 2007
Wesley College February 2006 - April 2007
Skills
CSS, Technical Support, Windows 7, Troubleshooting, Active Directory, Team Leadership, Customer Service, HTML, Networking, Servers, Cisco Technologies, SQL, E-Learning, Network Administration, Microsoft Office, IT Service Management, Microsoft Excel, Training, System Administration, Management, Laptops, Project Management, Help Desk Support, Adobe Creative Suite, Antivirus, Workstations, Software Documentation, Windows, Windows XP, XP, Sports Coaching
Education
State University of New York College at Brockport 2002 — 2005
BS, Art
Wesley College 2001 — 2001
NA, Physical Education
Monroe Plan for Medical Care June 2014 - Present
Monroe Plan for Medical Care February 2011 - Present
Unisys April 2001 - January 2009
Legendary Auto Interiors April 2000 - April 2001
Synergy Marketing Group September 1998 - April 2000
Skills
Salesforce.com, Strategy, Customer Satisfaction, Account Management, Program Management, Healthcare
Education
University of Phoenix 2003 — 2005
B.S., Business Marketing
Finger Lakes Community College 1994 — 1997
A.A.S, Administrative Assistant
Monroe Plan June 2005 - Present
Monroe Plan for Medical Care 2005 - Present
Rochester Mental Health 1985 - 2002
Park Ridge Chemical Dependency 1985 - 1995
Main Quest 1992 - 1994
St. Joseph's Villa 1990 - 1992
Skills
Healthcare, Case Management, HIPAA, Health Insurance, Managed Care, Nonprofits, Medicaid, Medicare, Leadership, Public Speaking, Mental Health
Education
Walden University 2004 — 2008
MPA
State University of New York - System 1994 — 1996
BS
Monroe Community College 1975 — 1977
AAS
MVP Health Care August 2011 - Present
MVP Health Care December 2008 - August 2011
Monroe Plan for Medical Care January 2006 - November 2008
Skills
Medicare, Insurance, Health Insurance
Education
St. John Fisher College 2003 — 2007
Bachelor, Accounting
The Leukemia & Lymphoma Society October 2013 - Present
The Leukemia & Lymphoma Society September 2008 - Present
Health Integrated October 2007 - April 2008
Monroe Plan for Medical Care July 2005 - July 2006
University of Rochester September 2002 - July 2005
Anthony Jordan Health Center June 1996 - July 2005
Ibero American Action League December 1991 - June 1996
Skills
Volunteer Management, Community Outreach, Program Development, Fundraising, Nonprofits, Grants, Leadership Development, Community Development, Grant Writing, Social Services, Public Speaking, Healthcare, Board Development, Non-profits, Event Planning, Public Relations, Volunteer Recruiting, Volunteer Training, Philanthropy, Crisis Intervention, Research, Event Management, Case Managment, Social Media, Microsoft Office, Strategic Planning, Teaching, Program Evaluation, Non-profit..., Public Health, Mental Health, Patient Advocacy, Staff Development, Adolescents, Newsletters, Psychotherapy, Group Therapy, Training, Social Networking, Editing
Education
University of Rochester 1992 — 1995
Marriage and Family Therapy
University of Puerto Rico 1988 — 1990
Masters Degree, Social Work
University of Puerto Rico-Rio Piedras
Master's degree, Social Work
Rochester Regional Health System October 2011 - Present
Merrill & Company February 2009 - October 2011
DRI Consulting February 2008 - January 2009
Merrill & Company January 2006 - January 2008
Monroe Plan for Medical Care November 1997 - September 2005
Monroe County Health Department June 1993 - June 1997
Skills
Emotional Intelligence, Conflict Management, Critical Thinking, Executive Coaching, Staff Development, Leadership, Non-profits, Leadership Development, Organizational..., MBTI, Organizational..., Succession Planning, Talent Management, 360 Feedback, Employee Engagement
Education
University of Rochester School of Medicine and Dentistry
MS Marriage and Family Therapy
Johns Hopkins Bloomberg School of Public Health
Master of Public Health (MPH), Occupational Health
University of Rochester
BS, Nursing
Rochester Institute of Technology
BS, Business Adminstration
Monroe Plan for Medical Care February 2012 - Present
Monroe Plan for Medical Care October 2011 - February 2012
Monroe Plan for Medical Care October 2007 - October 2011
Monroe Plan for Medical Care January 2005 - October 2007
Skills
Insurance, Claim, Process Improvement, Claims Management, Liability, Healthcare, Microsoft Office, Health Insurance, Case Management, Human Resources, Managed Care
Education
Roberts Wesleyan College 1997 — 1999
Bachelor's degree, Business Administration and Management, General
Excellus Blue Cross Blue Shield June 2015 - August 2015
Woodcpa Plus/Excellus BCBS October 2013 - February 2015
EBS RMSCO/Excellus September 2013 - September 2013
Constellation Brands June 2013 - September 2013
Monroe Plan for Medical Care April 2013 - May 2013
Arc of Monroe County, Fairport Day Services February 2013 - March 2013
WoodsPlusCPA October 2012 - February 2013
The Employment Store - Thomas and Solomon LLP June 2011 - July 2011
The Employment Store - ABVI-Goodwill Call Center December 2010 - May 2011
The Employment Store - Thomas and Solomon LLP September 2010 - December 2010
Skills
Customer Service, Customer Satisfaction, Data Entry, Call Center, Filing, Healthcare, Medical Terminology, Customer Retention, Invoicing
Education
Pittsburgh Technical Institute 2011 — 2012
Certification in Medical Coding, Medical Coding and Billing, 3.50 GPA
Rochester Business Institute 2002 — 2004
Medical Information Processing Specialist, Medical Terminology, Computer Applications, Business Math, Office Procedures, 3.8 GPA
Finger Lakes Community College 1980 — 1982
Associate, Biology Sciences, Intergrated Math
State University of New York College of Agriculture and Technology at Morrisville 1979 — 1980
none, Wildlife/Fisheries Conservation and Forestry
Monroe Plan for Medical Care January 2014 - Present
Monroe Plan for Medical Care September 2008 - December 2013
Univera Healthcare January 2004 - September 2008
Univera Healthcare January 1997 - December 2004
Sisters of Charity Health System 1975 - 1984
Skills
Management, Disease Management, Utilization Management, Marketing Strategy, Managed Care, Medicaid, Medicare, Healthcare Management, Healthcare, Nursing, HIPAA, Healthcare Information..., Hospitals, Health Insurance, Clinical Research, Healthcare Consulting, Provider Relations, Project Management, Program Development, Case Managment, Case Management
Education
Daemen College
Bachelor of Science, Nursing, Magna Cum Laude
Saint Bonaventure University
Masters of Science, Professional Leadership, Magna Cum Laude
Sisters of Charity School of Nursing
RN, Registered Nursing, Nursing Administration, Nursing Research and Clinical Nursing
Monroe Plan for Medical Care November 2011 - May 2014
HCR Home Care May 2009 - September 2011
VNS of Rochester and Monroe County May 1989 - May 2009
Strong Memorial Hospital September 1977 - May 1989
Skills
Home Care, Pediatrics, Utilization Management, Nursing, Medical/Surgical, NICU, Medicaid, Medicare, HIPAA
Education
Niagara University
BSN, Nursing
Monroe Plan for Medical Care May 2009 - Present
GRIPA 2007 - 2009
Lifetime Care 2006 - 2007
URMC Highland Hospital 2004 - 2006
Nothnagle Realtors 1992 - 1998
Skills
Certified Case Manager, Managing and engaging..., Mental Health Care, Chemical Dependency, Program Development, Public Health, Healthcare Information..., American Sign Language, Business Process..., Marketing Strategy, Social Media Marketing, Provider Network..., Health Insurance, Community Service, Community Outreach, Management, Health Education, Marketing Communications, Case Management, Disease Management, Nursing, Medicaid
Education
Roberts Wesleyan College
BSN
wheatland chili
wheatland chili
Grants Office, LLC March 2009 - Present
Anthony L. Jordan Health Corporation June 2007 - March 2009
Anthony L. Jordan Health Corporation June 2007 - March 2009
Stony Brook University Medical Center June 2006 - June 2007
Coordinated Care Services, Inc. May 2005 - August 2005
Monroe Plan for Medical Care May 2004 - August 2004
Office of Assembly Member David F. Gantt July 2003 - January 2004
New York State Assembly Committee on Health January 2003 - July 2003
Skills
Grants, Fundraising, Nonprofits, Grant Writing, Proposal Writing, Healthcare, Community Development
Education
Cornell University 2004 — 2006
Master of Health Administration (MHA), Health/Health Care Administration/Management
Cornell University 2000 — 2004
Bachelor's of Science, Policy Analysis and Management
Wilson Magnet
Monroe Plan for Medical Care November 2010 - Present
MVP Health Care 1998 - 2010
Skills
Medicaid, Healthcare Information...
Education
Rochester Institute of Technology
Master's degree, Health/Health Care Administration/Management
Monroe Plan for Medical Care July 2013 - Present
The Monroe Plan for Medical Care September 2006 - Present
Monroe Plan for Medical Care 2010 - 2012
United Health Home Care, Binghamton NY March 1994 - 1996
Cardiology Associates, Lockport, NY January 1980 - July 1992
Skills
Clinical research, Operations Management, operations management, sales management, Excellus Blue Cross..., Clinical Coordinator, Clinical Research, Case Managment, Sales Management, Informatics, Healthcare, Managed Care
Education
Chamberlain College of Nursing 2011 — 2013
MSN, Executive Track
Chamberlain College of Nursing 2009 — 2011
BSN, Nursing
DeSales Catholic High-Lockport NY
Niagara County Community College
Associate of Arts and Sciences (A.A.S.), Nursing
Monroe Plan for Medical Care March 2009 - Present
Skills
Active Directory, Windows Server, Troubleshooting, System Administration, VMware, Windows, Network Administration, Microsoft Office, Servers, Windows 7, Cisco Technologies, Microsoft Exchange, Disaster Recovery, Microsoft SQL Server, DNS
Education
Alfred University 2003 — 2007
Bachelor of Arts (B.A.), Business Administration
Monroe Plan for Medical Care June 2004 - Present
Skills
Healthcare, Case Managment, Diabetes, Certified Diabetes..., Disease Management
Education
D'Youville College 1974 — 1978
Bachelor of Applied Science (B.A.Sc.), Registered Nursing/Registered Nurse, 9 Graduate Credits related to Health Care
Monroe Plan for Medical Care April 2009 - Present
Monroe Plan for Medical Care April 2009 - Present
Skills
OPWDD, clinical, Case Managment, Healthcare, Managed Care, Clinical Research, Case Management, Healthcare Management, Nursing
Education
Monroe Community College 2000 — 2002
Associate of Arts and Sciences (AAS), Registered Nursing/Registered Nurse
Monroe Plan for Medical Care January 2010 - Present
Education
State University of New York College at Geneseo
Wayne Finger Lakes BOCES-School of Practical Nursing
Lifetime Health Urgent Care August 2009 - Present
Monroe Plan for Medical Care June 2008 - Present
University of Rochester Medical Center September 2003 - March 2008
St. Johns Home 2006 - 2008
Care Givers Home Care February 2004 - February 2005
Hillcrest Medical Center -Kaiser Rehab. Center September 1998 - July 2003
Osteopathic Medical Center of Texas June 1992 - July 1998
Skills
Managed Care, Healthcare, Health Insurance, Microsoft Word, Nursing, Medicaid, Case Managment
Education
Roberts Wesleyan College 2006 — 2008
Master of Science (MS), Health/Health Care Administration/Management, 3.6
Oklahoma Wesleyan University 1999 — 2002
Bachelor of Science (B.Sc.), Registered Nursing/Registered Nurse
University Hospital School of Nursing, St. Andrew, Jamaica 1975 — 1978
RN Certificate/Diploma, Registered Nursing/Registered Nurse
Monroe Plan for Medical Care 2010 - 2013
Skills
Microsoft Excel, Customer Service
Education
State University of New York College at Brockport
Bachelor of Science (BS), Nursing Science
State University of New York College at Brockport
Bachelor of Science (BS), Psychology
Monroe Plan for Medical Care December 2011 - Present
Adoption STAR December 2011 - Present
Society for the Protection and care of children March 2000 - Present
Skills
Case Management, Medicaid, Medicare, Disease Management, Managed Care, Health Insurance, Healthcare, Mental Health, Healthcare Management, HIPAA, Psychotherapy, Hospitals, Community Outreach
Education
Roberts Wesleyan College 2002 — 2004
Bachelors of Science Fine Arts; Bachelors of Social Work, Masters of Social work, Fine/Studio Arts, General; Social Work
Roberts Wesleyan College 1991 — 1994
Masters of Social Work Bachelors of Social Work and Fine Arts degree, Social Work; Fine arts
Monroe Plan for Medical Care December 2011 - Present
Unity Health System June 2008 - July 2011
Berkshire Farm Center March 2003 - June 2008
Skills
Fluent in Spanish, Computer Literate, Networking, Non-profits, Community Outreach, Program Management
Education
SUNY at Buffalo 2008 — 2011
Master's degree, Social Work
SUNY Brockport 1993 — 1997
Bachelor of Arts, Spanish Language Teacher Education
Colgate University March 2014 - Present
MVP Health Care November 2013 - March 2014
Bausch + Lomb July 2012 - November 2013
Monroe Plan for Medical Care March 2006 - June 2012
Education
Rochester Institute of Technology
Master of Science (MS), Mathematical and Applied Statistics
St. John Fisher College
Bachelor of Science (BS), Mathematics
St. Vincent Hospital May 2014 - December 2014
Professional Home Health Care, Inc. August 2013 - June 2014
Tempur-Pedic May 2012 - May 2013
Lincoln Park May 2009 - May 2012
Prezza Technologies May 2008 - November 2008
EMRT September 2007 - May 2008
Paychex August 2006 - September 2007
Paychex May 2005 - August 2006
Monroe Plan for Medical Care 2001 - 2002
Skills
Strategic Partnerships, Sales Operations, Business Development, Healthcare, Sales
Education
Lawrence Memorial Hospital School of Nursing 2011 — 2013
Associate of Science (A.S.), Registered Nursing/Registered Nurse
University of Rochester 2006 — 2006
Accounting and Finance
State University of New York at Albany 1997 — 2001
Bachelor of Arts (B.A.), Information Science
YourCare Health Plan August 2015 - Present
Monroe Plan for Medical Care April 2014 - August 2015
Education
Isabella G Hart School of Practical Nursing 2011 — 2012
LPN
State University of New York College at Brockport 2006 — 2008
Bachelor of Science (BS), Health Services/Allied Health/Health Sciences, General
Monroe Community College
Associate of Arts and Sciences (AAS), Liberal Arts and Sciences/Liberal Studies