Experience
MJS Services, Inc.   March 2009 - Present
Dell Software - Boomi   2009 - 2015
Dell Software - Boomi   2009 - 2015
Serena Software  January 1997 - September 2012
CEO Space  March 2009 - August 2009
Tomax Corporation  June 1995 - December 1997
Park City Group  April 1991 - June 1995
Electronic Data Systems  September 1989 - October 1990
Mrs. Fields Cookies  October 1987 - October 1989

Skills
Project Portfolio..., SDLC, Project Management, Strategic Planning, ITIL, Microsoft SQL Server, XML, Salesforce.com, HTML, Training, Version Control, Application Lifecycle..., Release Management, CMMI, SaaS, Management Consulting, PMP, Professional Services, Change Management, Agile Methodologies, Program Management, Leadership, Business Analysis, Strategy, Management, Pre-sales

Education
University of Utah   2009 — 2009
PMP

Utah State University   1985 — 1987
Bachelor of Science

Brigham Young University - Idaho   1983 — 1985
Associate of Science

Experience
Sports Authority  January 2013 - Present
Bit Cloud Consulting   November 2011 - January 2013
Sports Authority  October 2004 - October 2011
The Sports Authority  August 1990 - September 2004
Mrs. Fields Cookies  January 1987 - August 1990

Skills
Enterprise Architecture, Software Design, Google Apps, Google App Engine, Data Integration, Cloud Computing, ERP, Integration, E-commerce, Web Development, Web Services, POS, Retail Technology, Application Design, Architecture, Retail, Application Development, Data Warehousing, Software Development, Agile, Agile Methodologies, Team Building, IT Management, Business Intelligence, Enterprise Software, SaaS, SDLC, Technical Leadership, Project Management, Vendor Management, Scrum, Consulting, Business Analysis, CRM, Software Project..., Team Leadership, IT Operations, Information Technology, Start-ups, Leadership, SQL, XML, Databases, Oracle, HTML, IT Strategy, Microsoft SQL Server, Business Process, Data Modeling, Requirements Analysis

Education
Brigham Young University   1980 — 1982
MBA, Marriott School of Business

Experience
Bavarian Inn Lodge & Conference Center  October 2014 - Present
Experience Grand Rapids  March 2014 - October 2014
Coopersville Area Chamber of Commerce   January 2014 - May 2014
John Ball Zoo  August 2012 - October 2013
Livingston County Convention and Visitors Bureau   May 2013 - August 2013
The Homestead - America's Freshwater Resort  May 2012 - August 2012
University of Dayton  August 2011 - December 2011
Girl Scouts of Western Ohio  June 2011 - August 2011
Mrs. Fields Cookies  May 2009 - January 2011

Skills
Social Media, Customer Service, Microsoft Office, Event Planning, Teamwork, Microsoft Word, Social Networking, PowerPoint, Time Management, Microsoft Excel, Customer Satisfaction, Facebook, Team Leadership, Hospitality, Geography, Creative Writer, Tourism, International Education

Education
Grand Valley State University   2012 — 2014
Bachelor of Science (B.S.), Hospitality and Tourism Management, 3.825

Penn Foster Career College   2011 — 2013
Career Diploma, Travel and Tourism Specialist

University of Dayton   2010 — 2011

Experience
Costco Wholesale  August 2010 - Present
Mrs. Fields Cookies  July 2008 - August 2010
Mrs. Fields Cookies  March 2006 - July 2008

Skills
Customer Service, Microsoft Excel, Program Management

Education
University of Kansas   2013 — 2015

Johnson County Community College   2009 — 2012

Experience
President Thai Restaurant   2009 - Present
De L'avion Showroom   January 2013 - April 2013
Chang Thai Bistro   August 2012 - April 2013
Mrs. Fields Cookies  September 2008 - January 2012

Skills
Microsoft Word, Microsoft Excel, Customer Service, Cashiering, Microsoft Outlook, Marketing Research, Marketing Strategy, Social Media, Social Media Marketing, Online Marketing, Challenge Driven, Thai language, Friendly Personality, Client Relations Skills

Education
Cal Poly Pomona   2010 — 2012
Bachelor of Science in Business Administration, Marketing/Marketing Management, General, 3.79

Arcadia High School   2004 — 2007
High School Diploma

Experience
West Hartford Public Schools  September 2012 - December 2012
Mrs. Fields Cookies  August 2008 - September 2011
Sbarro  April 2010 - July 2010
Texas Roadhouse  April 2006 - May 2007

Skills
Bilingual-English/Spanis..., Medisoft, ICD-9-CM, CPT, Medical Coding, Administrative Functions, Clerical Skills, Phone Etiquette, Customer Service, Medical Billing, Food Service, Managing Associates

Education
Fox Institute of Business-West Hartford   2012 — 2013
Diploma, Medical/Clinical Assistant

Experience
JP Marketing  December 2014 - Present
Wolf Lakes Park   January 2011 - Present
The Collegian  August 2014 - December 2014
California Teaching Fellows Foundation  June 2013 - June 2014
Mrs. Fields Cookies  2012 - 2013

Skills
Media Planning, Advertising, Program Development, Strata, Social Networking, Social Media, Public Relations, Event Planning, Blogger, Copywriting, Facebook, Marketing Strategy, Marketing, Customer Service, Sales Operations, Public Speaking, Sales

Education
California State University, Fresno   2011 — 2015
Bachelor of Arts in Mass Communication and Journalism, Advertising

Sanger High School   2007 — 2011

Experience
TriZetto, A Cognizant Company  November 2014 - Present
TriZetto Provider Solutions  June 2014 - Present
Gateway EDI/ TriZetto Provider Solutions   October 2013 - Present
Gateway EDI/ TriZetto Provider Solutions   January 2012 - October 2013
Gateway EDI/ TriZetto Provider Solutions   May 2011 - January 2012
Mrs. Fields Cookies  March 2010 - May 2011

Skills
Software Documentation, Salesforce.com, Process Improvement, Customer Service, Business Analysis, Team Leadership, Customer Satisfaction, Training, Analysis, Vendor Management, Data Analysis, Team Building, Access, Account Management, Leadership

Education
Anthem College-Maryland Heights   2010 — 2011
Associates in Art, Billing and Coding

Northwest Highschool   2002 — 2006
General, General Studies

Experience
Villanova University  August 2010 - Present
University of Denver  2006 - 2008
MakeTheMove.com   1999 - 2001
Mrs. Fields Cookies  1997 - 1999
Chef America  1995 - 1997
Robinson Dairy   1992 - 1995

Education
Harvard Business School
MBA

Hastings College
BA, Psychology and Business Administration

Experience
Stanley Consultants - Global Engineering Service Provider  February 2015 - Present
Snappy & Roo   July 2014 - Present
Mrs. Fields Cookies  August 2007 - November 2013
Salt Lake Bees  March 2008 - September 2011
Mrs. Fields Cookies  August 2005 - January 2007

Skills
Sales, Management, Customer Service, Retail, Time Management, Microsoft Word, Customer Satisfaction, Leadership, Marketing, Cake Decorating, Baking, Cookies, Hiring Employees, Product Ordering, Supply Ordering, Editing, Final Cut Pro, Microsoft Excel, PowerPoint, Vegetarian, Fitness, Retail Sales, Cashiering, Store Operations, Inventory Control, POS, Cash Register, Employee Training, Social Media, Sales Management, Team Building, Microsoft Office, Team Leadership, Social Networking, Store Management, Sales Operations, Social Media Marketing, Training, New Business Development, Event Planning, ProjectWise, Project Development..., UDOT ProjectWise

Education
Salt Lake Community College   2007 — 2010
General Education, General Studies

Taylorsville High School   2005 — 2007
Diploma, General Studies

Experience
Lifeline Professional Counseling   January 2014 - Present
Cryptic Truth   January 2012 - Present
Grand Canyon University  July 2011 - January 2014
Paradise Valley Unified School District  November 2006 - August 2009
Mrs. Fields Cookies  November 2004 - January 2006

Skills
Psychology, Psychotherapy, Counseling Psychology, Group Therapy, Adolescents, Mental Health, Behavioral Health, Therapists, Crisis Intervention, Treatment, Social Services, Career Counseling, Case Managment, Mental Health Counseling, Child Development, Program Development, CBT, Conflict Resolution, Family Therapy, Psychological Assessment, Higher Education, Community Outreach, Clinical Research, Program Evaluation, Mindfulness, Case Management, Public Speaking, Microsoft Office, Customer Service

Education
Grand Canyon University   2011 — 2014
Master's Degree, Professional Counseling

Arizona State University   2007 — 2011
Family and Human Development, Human Development and Family Studies, General

North Canyon High School   2003 — 2007
High School Diploma

Experience
AT&T  May 2015 - Present
AT&T Mobility  March 2014 - May 2015
AT&T Mobility  April 2011 - February 2014
Alltel Wireless  June 2007 - April 2011
Alltel Wireless  March 2007 - May 2007
Alltel Wireless  January 2006 - March 2007
Alltel Wireless  March 2005 - December 2005
Target  June 2003 - November 2004
Target  November 2000 - May 2003
Mrs. Fields Cookies  September 1999 - January 2000

Skills
Coaching, Retail Management, Hiring, Customer Service, Merchandising, Inventory Management, Customer Satisfaction, Scheduling, Customer Experience, Sales Management, Retail, Visual Merchandising, Team Building, Performance Management, Problem Solving, Microsoft Office, Excel, Word, Telecommunications, Team Management, Account Management, Leadership, Sales, Sales Operations, Management, Marketing, Wireless, Solution Selling, Customer Retention, Direct Sales, Time Management, Sales Process, Cold Calling, Call Centers, Selling, Quotas, Forecasting, B2B, M2M, Retail Sales, Store Management, Advertising, Sales Presentations

Education
University of Phoenix   2011 — 2012
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.58

University of Phoenix   2008 — 2010
Bachelor of Science (B.S.), Marketing, 3.73

Grand Valley State University   2002 — 2004
General Business

Experience
UnEmployed  July 2011 - Present
Real Options for Women   March 2007 - Present
Providence Community Church   2006 - Present
Poppy's House LLC   February 2009 - December 2011
Mesquite ISD  August 2007 - November 2009
LM Photography   September 2005 - April 2008
Mrs. Fields Cookies  September 2000 - April 2003
Talk of the Walk   1998 - 2000
R & R Entertainment   1994 - 1998
Candy Palace   1993 - 1998

Skills
 COMPUTER KNOWLEDGE, CUSTOMER SERVICE, DIRECTOR, ADMINISTRATION, REGIONAL MANAGER, OFFICE PERSONAL, INSTRUCTOR, EDUCATIONAL TEACHING, Decorative Painting, Gardening, Catering, Hand Drawing, Poetry, Microsoft Office, Timely, Budgets, Curriculum Development, Customer Service, Employee Training, Marketing, Painting, Recruiting, Sales, Sketching, Teaching, Time Management

Education
New Horizons Computer Learning Center   2012 — 2012
Project Management Professional, Information Technology

Texas A&M University   2007 — 2009
Bachelor's, Education Interdisciplinary Studies, GPA 3.68

DCCCD- Eastfield   2004 — 2007
Associate's, Science Education

Experience
Omaha Stockmen LLC   October 2014 - Present
Hayneedle, Inc.   March 2015 - Present
Hayneedle  May 2013 - March 2015
Diversified Solutions  August 2012 - February 2013
Marinette Marine Corporation  September 2011 - May 2012
Mrs. Fields Cookies  March 2010 - September 2011
Coach House Gifts  August 2008 - February 2011
Coach House Gifts  November 2007 - February 2008

Skills
Microsoft Office, PHP, JavaScript, HTML, Troubleshooting, Java, Windows, C++, XML, Computer Hardware, MySQL, Visual Basic, .NET, CSS, Windows Server, C#, VB.NET, Web Development, XML Schema, PLC, PLC Allen Bradley, AC/DC, Integrated Circuit..., ColdFusion 8, Microsoft Excel

Education
ITT Technical Institute-Green Bay   2009 — 2011
Software Application Development, Information Technology, 3.86

ITT Technical Institute-Green Bay   2007 — 2009
A.A, Computer & Electronics Engineering Technology, 3.8

Experience
IQNavigator  February 2013 - Present
Kohl's Department Stores  September 2012 - May 2013
Fresh Enterprises, Inc.   August 2012 - August 2012
Jimmy John's  April 2012 - July 2012
Colorado State University  January 2012 - May 2012
Colorado State University - Dining Center   October 2009 - April 2012
Bed Bath & Beyond  March 2008 - August 2008
Mrs. Fields Cookies  July 2006 - October 2007

Skills
Microsoft Office, Photoshop, InDesign, Editing, Public Relations, Newsletters, Time Management, Customer Service, PowerPoint, Event Planning, Microsoft Word, Mac OS X, Outlook, Lync, Oracle, SharePoint, Marketing, Teamwork

Education
Colorado State University   2008 — 2012
Bachelor of Liberal Arts, Technical Journalism; Public Relations

Mountain Vista High School   2004 — 2008
High School Diploma, General Studies, 3.5

Experience
Mammoth Mountain Ski Area  December 2011 - Present
Channel Islands Ice Center   October 2011 - December 2011
Mrs. Fields Cookies  May 2011 - July 2011
Babysitting  October 2010 - April 2011
Babysitting  October 2009 - September 2010
Foster's Freeze  October 2008 - February 2009
Hill Street Cafe   April 2008 - June 2008

Skills
Customer Service, Cash Handling, Sales

Education
Cerro Coso Community College   2011 — 2012
CMA, still in progress, Medical Assisting Front Office

Pacific High School   2010 — 2010
GED, general education

Experience
UCONN Health Center  September 2012 - Present
Community Solutions, Inc.   September 2009 - August 2012
Mrs. Fields Cookies  September 2004 - August 2009

Skills
Criminal Justice, Photography, Music, Social Sciences, Human Rights, Community Organizing, Health Insurance, Elder Care, Registration Services, Motivational..., Spanish-speaking

Education
Central Connecticut State University   2008 — 2010
Bachelor of Science (B.S.), Criminology

Tunxis Community College   2005 — 2008
Associate of Science (AS), Criminal Justice and Corrections

Conard Hight School   2001 — 2005
High School Diploma, General Studies

Experience
Mt. Sierra College  January 2009 - December 2011
DressBarn  February 2005 - September 2006
DressBarn  February 2005 - September 2006
Dress Barn  February 2005 - September 2006
Fotlocker   February 2002 - September 2004
Kids Footlocker  April 2002 - April 2004
Kids Footlocker  April 2002 - April 2004
Footlocker  February 2002 - April 2004
Mrs. Fields Cookies  January 1996 - May 2002
Mrs. Fields Cookies Inc.   January 2000 - March 2002

Skills
Merchandising, Customer Service, Retail, Inventory Management, Hiring, PowerPoint, Excel, Scheduling, Retail Management, Microsoft Office, Sales Management, Word, Loss Prevention, Problem Solving, Visual Merchandising, Team Building, Outlook, Employee Relations, Social Media, Team Leadership, Operations Management, Store Management, Public Speaking, Apparel, Customer Satisfaction, Teamwork, Fashion, Stores, Performance Management, Customer Relations, Coaching, Promotions, Profit, Training, Management, Employee Training, Sales, Time Management, Recruiting, Leadership Development, Event Planning, Social Networking, Human Resources, Critical Thinking, Access, Strategic Planning, Networking, Driving Results, Inventory Control, Store Operations

Education
Keller Graduate School of Management of DeVry University   2012 — 2014
Master of Business Administration (MBA), Business/ Human Resources, Graduate

Mt. Sierra College   2007 — 2012
BA, Business Administration

Mt. Sierra College   2007 — 2012
Bachelor of Science (BS), Business Administration

Citrus College   1994 — 1996
Sociology and Child Development

Monrovia High School   1990 — 1994
HIgh school Diploma, General Ed

Experience
Oregon Health & Science University  July 2007 - Present
Church of Jesus Christ of Latter-day Saints  2013 - 2015
Church of Jesus Christ of Latter-day Saints  2013 - 2015
Church of Jesus Christ of Latter-day Saints  2013 - 2015
Loma Linda University  April 2003 - June 2007
Loma Linda University  May 2001 - April 2003
Loma Linda University  September 2000 - May 2001
Mrs. Fields Cookies  1997 - 2000
Mrs. Fields  1997 - 2000

Skills
Hospitals, Healthcare Management

Education
Loma Linda University   2000 — 2002
MHA, Healthcare Adminsitration

University of Utah   1993 — 1997
BA, Communication

Experience
Hallmark  May 2015 - Present
Mrs. Fields Cookies  December 2011 - May 2015
Diodati Investments   December 2005 - July 2012
Sacramento Food Bank and Family Services  September 2010 - December 2010
VCA's Lion's Den Coffee Cart   September 2003 - May 2004

Skills
Customer Service, Excel, Word, Quickbooks, Data Entry, PowerPoint, Microsoft Office, Fax, Outlook, Accounts Payable, Accounts Receivable, Accounting, Payroll, Writing, Teamwork, Photoshop, Small Business, Problem Solving, Administration, Inventory Management, Customer Relations, Microsoft Excel, Microsoft Word

Education
California State University-Sacramento   2008 — 2010
BS, Family Consumer Science: Family Studies

Sierra College   2004 — 2008
AA, Liberal Arts, General Humanities

Sierra College
AA, Accounting & Business Administration

Experience
Realty Executives  December 2002 - Present
Mrs. Fields Cookies  1995 - 1998
Sun International  1996 - 1997
Satellite Industries  1993 - 1995

Skills
Real Estate, Contract Negotiation, Competitive Analysis, Real Estate Transactions, Real Estate Investment, Listings, Move Up Buyers, Second Homes, Buying, Real Estate Negotiation, New Homes, New Home Sales, Relocation, Vacation Homes, Buyer Representation, Investors, Short Sales, First Time Buyers, Referrals, Sellers, Realty, First Time Home Buyers, Selling, Single Family Homes, Condos, Townhomes, Resale, Relocations, Residential, Purchase, Home, Sellers Agent, Residential Homes, Buyers

Education
The University of Chicago   1970 — 1972
MBA, Marketing & Finance

Colorado College   1966 — 1970
BA, Economics

Nyenrode Business University   1968 — 1969
BA, International Business

Experience
Starpoint Central School   August 2015 - Present
Roy-Hart Central School   October 2014 - August 2015
Williamsville Central Schools  September 2014 - October 2014
M&T bank  February 2014 - August 2014
Bank of America  February 2010 - June 2013
Mrs. Fields Cookies  August 2008 - January 2010

Skills
Mortgage Servicing, Mortgage Modification, Call Centers, Loan Modifications, Customer Service, Teaching, Woodworking, Default, Mortgage Banking, Educational Technology, Technology Education, Technology, Automotive, CAD/CAM, Lesson Planning, High School Students, Middle School, Project Lead The Way, Project Lead The Way...

Education
State University of New York College at Buffalo   2009 — 2013
Bachelor of Science (B.S.), Educational/Instructional Technology

Experience
MAPFRE Insurance  July 2010 - Present
Robert Half International  July 2010 - October 2010
Complete Staffing Solutions  2009 - 2010
BioMetics Design-Construction, Inc.   June 2005 - July 2008
Vanderweil P&IDC, LLC   June 1995 - June 2005
Mrs. Fields Cookies  1990 - 1994

Skills
Office Administration, Social Media, Writing, Customer Service, Retail Management, Blogging, Word, Excel, PowerPoint, Photoshop, Photography, Digital Photography, InDesign, Microsoft Office, Employee Relations, Administrative Support, Retail, Change Management, Social Media Marketing, Human Resources, Microsoft Word, Research, Administrative..., Facebook, Event Planning, Recruiting, Management, Project Management, Store Management, Social Networking, Microsoft Excel, Time Management, Outlook, Employee Training, Training, Leadership, Onboarding

Education
Worcester State College   2011 — 2015
Communications

Assumption College   2009 — 2011

Southern New Hampshire University
Communications

Experience
Wahluke School District  August 1984 - Present
Mrs. Fields Cookies  1981 - August 1984

Skills
Farm-to-School, Summer Food Program, Nutritional Analysis, Grant Writing, Analysis, Purchasing, Microsoft Office, Program Development, Food, Budgets, Menu Development, Staff Development, Community Outreach, Event Planning, Nutrition, Cooking, Customer Service, Leadership, Teaching

Education
Pacific Lutheran University   1979 — 1982
BA, English

Experience
ChildNet, Inc.   March 2014 - Present
Devereux  October 2013 - March 2014
Express Scripts  May 2012 - October 2013
Ivy League Preschool Academy   February 2012 - July 2012
Chipotle Mexican Grill  June 2011 - January 2012
Mrs. Fields Cookies  December 2010 - May 2011
Cinemark  October 2009 - May 2010
TUTOR TIME CHILDCARE CENTER   June 2006 - August 2009

Skills
Microsoft Office..., Time Management, Training, Customer Service, PowerPoint, Access, Microsoft Word, Microsoft Excel, Research, Management, Conflict Resolution, Data Entry, Microsoft Office, Leadership, Teamwork, Critical Thinking

Education
Florida Atlantic University   2009 — 2011
BACHELORS OF THE ARTS, SOCIOLOGY

Indian River State College   2006 — 2009
ASSOCIATES OF THE ARTS, SOCIOLOGY

Experience
Alltech Title Group   September 2012 - December 2012
Hoffnaster's Marina   May 2012 - August 2012
KinderCare  February 2011 - May 2012
Mrs. Fields Cookies  June 2008 - September 2010

Skills
Writing, Microsoft Office, Adobe, Microsoft Excel, Microsoft Word, Notepad++, PowerPoint, Microsoft Publisher, Adobe Photodeluxe, HTML, Google Docs, Google Apps, Yahoo Search Marketing, Facebook, Twitter, Instagram, Email Marketing, Social Media

Education
Virginia Wesleyan College   2013 — 2014
Communication and Media Studies

Northern Virginia Community College   2009 — 2012
Associate's degree, Public Relations/Image Management

Experience
Chester County Solid Waste & Recycling Dept.   May 2008 - Present
Chester County Trustee County Government   June 2004 - May 2009
UGN, Inc.   July 2002 - June 2004
Mrs. Fields Cookies  January 2000 - July 2002
Freed Hardamen University   March 1997 - October 2001

Skills
Environmental Issues, Environmental Education, Solid Waste, Microsoft Excel, Organizational..., Data Analysis, Payroll, Property Tax, Environmental Awareness, Community Outreach, Leadership, Program Management, Nonprofits, Sustainable Business, Waste, Hazardous Waste..., Sustainability..., Waste Reduction, Environmental..., Plastics Recycling, Grants, Community Development, Local Government, Government, Grant Writing, PowerPoint, Recycling, Waste Management, Sustainability, Microsoft Office, Environmental Policy, Customer Service

Education
Bethel University   2003 — 2006
Bachelor's Degree, Business Administration and Management, General

Jackson State Community College   1999 — 2002
Associate's degree, Business, Management, Marketing, and Related Support Services

Chester County High School   1995 — 1999
High school graduate

Experience
Mrs. Fields Cookies  July 2008 - Present
Mrs. Fields Cookies  June 2008 - Present

Skills
Microsoft Office, Customer Relations, Word, Excel, Sales Management, Account Management, Negotiation, New Business Development, PowerPoint, Cold Calling, Consultative Selling, Direct Sales, B2B, Salesforce.com, Lead Generation, Photoshop, Sales Support, Closing Deals, Marketing Strategy, Market Planning, Customer Service, Sales Operations, Selling, Sales, Customer Satisfaction, Marketing

Education
Salt Lake Community College   2005 — 2008
Associates, General Business

Experience
Softchoice  June 2015 - Present
TD  March 2013 - June 2015
Starbucks Coffee Company  July 2010 - August 2013
Starbucks Coffee Company  September 2009 - July 2010
Mrs. Fields Cookies  August 2009 - June 2010

Skills
Cash Management, Merchandising, Inventory Management, Inventory Control, Inventory Accuracy, Training, Customer Service, Staff Supervision, Coaching Staff, Multitasking Skills, Problem Solving, Long-term Customer..., Customer Satisfaction, Customer Retention, Positive Team Player, Energetic Self-Starter, Quality Assurance, Sales

Education
Ateneo de Manila University   2005 — 2009
BA, Psychology

Ryerson University
Human Resources

Operation Brotherhood Montessori Centre, Inc.

Experience
Charlotte Russe  March 2011 - Present
Mimi's Cafe  November 2007 - August 2010
New York & Company  June 1998 - March 2001
Budget Rent a Car  June 1999 - September 2000
Mrs. Fields Cookies  August 1997 - June 1999

Education
Academy of Art University   2010 — 2012
Fashion Merchandising, Fashion

University of South Florida   2004 — 2006
Marketing, marketing, management

Experience
Target  October 2013 - Present
Montserrat College of Art  January 2010 - August 2013
bpi  January 2013 - April 2013
Target  October 2008 - December 2009
Mrs. Fields Cookies  April 2009 - June 2009
La Salette Shrine   January 2009 - June 2009

Skills
Project Planning, Organizational..., 3D Modeling, Flash Animation, Cinema 4D, Photoshop, Video Production, Video Editing, Web Design, Website Development, JavaScript, HTML scripting, Problem Solving, Stop Motion, 3D, Storyboarding, QuarkXPress, Illustrator, Final Cut Pro, After Effects, Character Animation, Character Modelling, Character Designs, Painting

Education
Montserrat College of Art   2009 — 2013
Bachelor of Fine Art (B.F.A.), Animation and Interactive Media

Salem State College   2013 — 2013

Experience
Kofile Preservation   March 2014 - Present
Deborah's Bridal   June 2012 - December 2013
Claremont Heritage   April 2012 - August 2012
Mrs. Fields Cookies  October 2009 - December 2011

Skills
Research, Writing, Reading, Customer Service, History, Art History, Written & Verbal..., Highly Detailed, Multi Tasking, Critical Thinking, Management

Education
California State Polytechnic University-Pomona   2008 — 2013
Bachelor of Arts (BA), History

Experience
Village of Niles, IL  November 2014 - Present
Nordstrom  June 2013 - October 2014
Mrs. Fields Cookies  June 2008 - January 2013
EXPRESS  December 2011 - August 2012
Old Navy  July 2011 - August 2011

Skills
Visual Merchandising, Sales, Merchandising, Apparel, Strategic Planning, Fashion, Customer Service, Customer Satisfaction, Retail Sales, Management, Retail, Time Management, Inventory Control, Inventory Management

Education
Northern Illinois University   2010 — 2013
Bachelor of Applied Science (B.A.Sc.), Fashion Merchandising with minors in Business Administration and Marketing

Experience
PwC  July 2015 - Present
PwC  August 2012 - June 2015
The Walt Disney Company  August 2009 - May 2012
Insero & Company CPAs, P.C.   January 2011 - April 2011
M&T Bank  June 2010 - August 2010
Walt Disney World  January 2009 - May 2009
Mrs. Fields Cookies  2008 - 2009

Skills
Recruiting, Financial Analysis, Leadership, Accounting

Education
State University of New York College at Geneseo   2011 — 2012
Master of Science (MS), Accounting

State University of New York College at Geneseo   2007 — 2011
BS, Accounting

Experience
American Solutions/Brand Activation Marketing   December 2012 - Present
The Image Group  December 2011 - December 2012
Consolidated Branding Solutions   July 2010 - December 2011
BranditRight   July 2008 - July 2010
Sherwood Promotions   2001 - 2008
All Wound Up   August 1997 - February 2001
Mrs Field's Cookies  July 1994 - July 1997
Midial,USA   July 1990 - July 1994
Cole National  July 1983 - July 1990

Skills
Social Media, Marketing, Media Planning, Direct Mail, Public Relations, Marketing Communications, Email Marketing, Integrated Marketing, Advertising, Marketing Strategy, Direct Marketing, Retail, Strategic Planning, Event Planning, Variable Data Printing, Product Marketing, Social Media Marketing, Brand Development, Online Marketing, Market Planning, Sales, Competitive Analysis, B2B, Brand Management, Marketing Management, New Business Development, Sponsorship, Management, Lead Generation, B2B Marketing, Trade Shows, Media Relations, Product Development, Account Management, Online Advertising, P&L Management, Business Development, Database Marketing, Strategy, Sales Management, Relationship Marketing, Digital Marketing, Multi-channel Marketing, Copywriting, Interactive Marketing, Corporate Branding, Strategic Partnerships, E-commerce, Merchandising, Creative Direction

Education
The Ohio State University   1981 — 1983
MBA, Marketing/Logistics Management

Miami University   1975 — 1979
BS-Business, Marketing and Advertising

Experience
DESIGNATION Labs  June 2015 - Present
Deep Silver Volition  June 2014 - January 2015
Applied Technologies for Learning in the Arts and Sciences (ATLAS)   January 2014 - July 2014
Applied Technologies for Learning in the Arts and Sciences (ATLAS)   October 2013 - December 2013
National Kwikmetal Service (NKS)   June 2012 - August 2012
National Kwikmetal Service (NKS)   June 2009 - August 2009
Nordstrom's Rack  July 2008 - November 2008
Mrs. Fields Cookies  June 2007 - October 2007

Skills
User Experience, Technology, Adobe Creative Suite, Mobile Applications, Interaction Design, Axure RP, JavaScript, Coding Languages, User Interface Design, Creative Problem Solving, Graphics Layout, Team Leadership, Problem Solving, Digital Signage, Teamwork, Game Design, Close Attention to..., Analytical Skills, Creative Solutions, Art, Mentoring, User Experience Design, HTML, CSS, jQuery, 3D Modeling, 3D Studio Max, Microsoft Office, Research, Photoshop, Illustrator

Education
University of Illinois at Urbana-Champaign   2009 — 2014
Bachelor of Arts (B.A.), International Studies

Konan University   2012 — 2013

Experience
Mrs. Fields Cookies  June 2015 - August 2015

Skills
Management, Leadership, PowerPoint, Team Building, Teamwork, Training, Sales, Customer Service

Education
Rutgers Business School   2014 — 2018

Mainland Regional High School   2010 — 2014

Experience
Grove Building Solutions   June 2012 - Present
G4S Integrated Construction Services (Formerly All Star Services)   December 2010 - June 2012
All Star Services Corporation   October 2005 - December 2010
All Star SAB   August 2001 - September 2005
Einstein Noah Restaurant Group, Inc.   1997 - 2001
Papa Murphy's International  April 1997 - October 1997
Beneco Enterprises   May 1995 - April 1997
Mrs. Fields Cookies  1989 - 1995

Skills
Construction Management, Facilities Project..., Facilities Maintenance..., Manage Multiple..., Manage People of..., End-to-End Project..., Quality Assurance of..., Analytical Problem..., Customer Service, Customer Retention, Excellent Communicator, Builds Relationships, Manages Relationships, Adherence to Standards..., Regulatory Compliance, Risk Management, OSHA 30-Hour, LEED 101, U.S.A.C.E Contractor..., Estimating Software:..., Budgets, Program Management, Construction, Subcontracting, Contractors, Project Bidding, Renovation, Contract Management, Contract Negotiation, Retail, Value Engineering, Project Planning, LEED, Change Orders, MS Project, Facilities Management, Job Order Contracting, Progen, Pre-construction, RS Means, Hard Bid, Pay Applications, IDIQ, Scopes Of Work, Tenant Improvement, Capital Improvement, Contractor Selection, Contractor Supervision, Subcontractor..., Subcontracts Management

Education
Lewis-Clark State College   2014 — 2015
Bachelor of Science, Management

College of Southern Idaho   2012 — 2013
Liberal Arts

Gateway Community College   2001 — 2001
Construction Management Training

Salt Lake Community College   1990 — 1996

Experience
Mackenzie  June 2015 - Present
MacKay Sposito  January 2012 - May 2015
MacKay & Sposito, Inc.   August 2011 - January 2012
Superelevation   March 2011 - August 2011
Kiewit Pacific Structures   March 2007 - January 2010
JCPenney  2005 - 2007
Mrs. Fields Cookies  2003 - 2005

Skills
Microstation, AutoCAD, Microsoft Word, Civil Engineering, PowerPoint, Road, Project Planning, Engineering, Customer Service, CAD, Construction, Project Management, Water Resources, Stormwater Management, HydroCAD, MicroStation

Education
Portland State University   2008 — 2010
BS, Civil Engineering

Clark College

Experience
Avon  December 2014 - Present
Walmart  June 2013 - November 2013
Grandy's  February 2012 - May 2013
Mrs. Fields Cookies  May 2010 - May 2011

Skills
Customer Service, Access, Retail, Microsoft Excel, Microsoft Word, Inventory Management, Microsoft Office, Merchandising, PowerPoint, Time Management

Education
Oklahoma City Community College
Associate's degree, Liberal Arts

Experience
Norwich Family YMCA   December 2013 - Present
Starbucks  May 2013 - November 2013
Barnard College  January 2012 - September 2013
Dan's Supreme Super Markets, Inc   November 2012 - May 2013
Alvareztax, Inc   December 2001 - April 2012
University of Phoenix  April 2011 - January 2012
D.L. Recovery Corp   April 2007 - November 2008
Park Avenue Thorpe   February 2005 - May 2006
Duane Reade Pharmacy  January 2003 - January 2004
Mrs. Fields Cookies  January 2001 - January 2003

Skills
Public Relations, Customer Service, Photography, Data Entry, Program Management, Strategy, Event Planning, Social Media, QuickBooks, Public Speaking, Social Networking, Time Management, Social Media Marketing, Blogging, Editing, Event Management, Marketing, Marketing Communications, Strategic Planning, Non-profits, Fundraising, Nonprofits

Education
City University of Seattle   2014 — 2016
Bachelor of Arts in Applied Psychology, Emphasis In Criminal Behavior

Technical Career Institute
Associate Degree, Consumer Sciences/Human Services

Experience
Baltic Street AEH, Inc.   May 2012 - Present
FedEx Office  November 2000 - May 2012
Mrs. Fields Cookies  March 1995 - September 1999

Skills
Customer Service, Sales, Shipping, Cooking, Microsoft Office, Data Entry, Typesetting, Microsoft Excel, Photoshop, PowerPoint, Problem Solving, Strategic Planning, Marketing Communications, Fundraising, Public Speaking, Nonprofits, Outlook, Time Management, Training, Team Building, Event Planning, Hardwork, Leadership Development, Recruiting

Education
College of New Rochelle   2008 — 2010
Bachelor's degree, Pyschology

Clara Barton High School   1987 — 1991
HS Diploma, Business

Experience
SRA International  October 2014 - February 2015
The Neurological Institute of New Jersey   April 2014 - July 2014
R&B Healthcare Services   November 2007 - August 2010
St. Joseph's School for The Blind   July 2000 - May 2007
Elks Camp Moore   June 2003 - August 2003
Mrs. Fields Cookies  February 1998 - May 2000

Skills
Medicaid, Medicare, Healthcare, Customer Service, Management, Medical Records, HMO, Invoicing, Data Entry, ICD-9, CPT, Medical Billing, Time Management, HIPAA, Medical Terminology, Compliance, Team Leadership, Internal Audit, Denials, Cash Posting, Multi Tasking, Learning Quickly, Employee Loyalty, EOB, Organization, Organization &..., Problem Solving, EMR, Client Liaison, Leadership

Education
Berkeley College   2010 — 2014
Bachelor of Science (B.S.) Magna Cum Laude, Health Service Management, Graduate

Hudson County School of Technology   2007 — 2008
Medical Office Technology Certificate

James J. Ferris High School   1996 — 2000
General, Co-Op Business D.E.C.A, Computer Business; Personal Marketing, Business Law and Ethic

Berkeley College

Experience
PESG  March 2015 - Present
OK 4 ME 2 EAT, Children's book   May 2011 - Present
Blue Care Network  November 1996 - January 2002
Park Place Athletic Club   August 1995 - October 1996
7-11  January 1994 - October 1995
Mrs. Fields Cookies  October 1992 - December 1993

Skills
Lifestyle, Wellness, Food Allergies, Nutrition Education, Published Author, Food, Nutrition, Books, Accounting, Training, Blogging, Accounts Receivable, Coaching, Writing

Education
Michigan State University   1988 — 1992
BS, Food Economics

ELL Foundation
PAC - protect allergic children cert., Food allergy training services

Experience
National Ability Center  December 2011 - Present
Aspen Glass   May 2005 - July 2011
SBI Group  2000 - 2004
Mrs. Fields Cookies  January 1988 - 2000

Skills
Strategic Planning, Nonprofits, Budgets, Accounting, Customer Service, Marketing, Fundraising, Leadership, Management, Event Management, Project Management, QuickBooks, Salesforce.com..., Salesforce.com..., Lawson General Ledger, Microsoft Office, Microsoft SQL Server, Microsoft Dynamics GP, Microsoft Exchange, Non-profit...

Education
Minnesota State University, Moorhead   1982 — 1986
BS, Accounting

Century High School

Experience
Agilum Healthcare Intelligence  June 2014 - Present
SpecialtyCare, Inc.   January 2012 - June 2014
Veterans Health Administration  January 2011 - May 2011
Massey Graduate School of Business  August 2010 - May 2011
US Department of Commerce, US Census Bureau  April 2010 - August 2010
KHTS AM 1220  May 2009 - April 2010
Mrs. Fields Cookies  June 2005 - January 2008

Skills
Project Management, Data Analysis, Financial Analysis, Microsoft Excel, PowerPoint, Microsoft Office, Outlook, Microsoft Word, Access, Research, Healthcare, Customer Service, Editing, Radio, Leadership, Marketing, Social Media, Process Improvement, Salesforce.com, NextGen, PeopleSoft, TM1, Cognos, Lytec, Budgets, Analysis, Human Resources, Time Management, Training, Recruiting, Finance, Software Documentation, Administration

Education
Belmont University - Jack C. Massey Graduate School of Business   2010 — 2011
MBA, Health Care Management

The Master's College   2006 — 2009
Bachelor of Science (BS), Business: Management, Finance

Experience
Murphy USA  November 2009 - Present
FIESTA BRANDS INC / EL POLLO LOCO   November 2006 - October 2009
JRM Bakeries / CINNABON   February 2002 - November 2006
Brothers gourmet coffee   1994 - 1996
einsteins bros. Bagels  1991 - 1996
Mrs. Fields Cookies  1986 - 1991

Skills
Retail, Leadership, Merchandising, Training, Profit, Budgets, Food Service, Income Statement, Restaurant Management, Hospitality, Sales, Management, Human Resources, Restaurants, Multi-unit

Education
College of DuPage   1979 — 1983
yes, Hotel/ Resturant

high school   1976 — 1979

Experience
Baby ToYou   2005 - Present
Avon  2001 - 2005
McDonald's Corporation  1998 - 2001
Mrs. Fields Cookies  1986 - 1998

Education
Vassar College   1981 — 1986
BA, Psychology Sociology

Columbia University - Columbia Business School
MBA, International Marketing

Experience
Wallace Academic Editing   August 2013 - August 2014
California State University, Long Beach  August 2010 - December 2012
Cypress College  February 2009 - June 2010
McKesson Corporation  April 2007 - August 2008
Sweet Factory  November 2006 - January 2007
Mrs. Fields Cookies  October 2005 - August 2006
Angelato Café   August 2004 - July 2005

Skills
Microsoft Excel, Microsoft Office, Editing, Writing, Data Entry, Research, Microsoft Word, PowerPoint, Public Speaking, Training, Translation, Social Media

Education
California State University-Long Beach   2010 — 2012
Bachelor's Degree, Chinese Studies

The California State University
Bachelor of Arts, Chinese Studies

Cypress College   2008 — 2010
Associate's Degree

Cypress College
Associate of Arts, Liberal Arts

Experience
3D Results  April 2015 - Present
3D Results  March 2013 - March 2015
Consultant  January 2011 - March 2013
Follett Corporation  October 2007 - October 2010
Follett Educational Services  November 2005 - September 2007
Follett Educational Services  July 1999 - November 2005
Clark Refining and Marketing  May 1993 - December 1998
Mrs. Fields Cookies  July 1990 - May 1993
International Dairy Queen  January 1988 - July 1990

Skills
Talent Management, Employee Engagement, Organizational..., 9-box Talent Assessment, Succession Planning, Performance Management, Leadership Development, High Potential..., Personality Assessment, Human Capital Management, Coaching, Employee Surveys, Root Cause Analysis, Performance Consulting, Culture Change, Training & Development, Gap Analysis, Performance Improvement, Organizational Change, Systematic Intervention..., Measurement Systems, Instructional Design, Executive Development, Innovative Thinking, Organizational Learning, 360 Feedback, Critical Thinking, Creative Ideas, Vision Development, Human Performance..., Problem Solving, Team Development, Change Management, Leadership, Management, Training, Human Resources, Onboarding

Education
Capella University   2011 — 2015
Doctor of Philosophy (Ph.D.), Training & Performance Improvement, 3.87

Capella University   2000 — 2002
Master of Science, Adult Education

University of Wisconsin-Eau Claire   1981 — 1985
BBA, Marketing

Experience
Norbest  August 2011 - May 2015
Dynamic Confections   July 2008 - September 2011
Twinlab  October 2005 - July 2008
Mrs. Fields Cookies  August 1999 - October 2005
Mrs. Fields Gifting   2005 - 2005
Tree of Life  January 1997 - August 1999

Skills
Finance, Financial Reporting, Strategic Financial..., Accounting, Forecasting, Financial Analysis, Strategic Planning, Management, Analysis, Budgets, GAAP, Mergers & Acquisitions, Financial Accounting, Due Diligence, Sales, SEC filings, Financial Modeling, Revenue Recognition, Sarbanes-Oxley Act, Customer Service, CPA, Income Statement

Education
Brigham Young University
BS, Accounting

Experience
Dematic  August 2011 - Present
ITT Industries  August 2008 - June 2010
Draper City Finance Department   April 2007 - May 2008
Mrs. Fields Cookies  July 2006 - May 2007
Switzerland Geneva Mission   August 2003 - September 2005

Skills
Financial Analysis, Financial Modeling, Financial Reporting, Forecasting, Finance, Accounting, Strategic Financial..., SAP, Microsoft Excel, Budgets

Education
Brigham Young University   2002 — 2008
Bachelor's degree, Accounting and Finance

Alta High School

Experience
Flintfox   February 2009 - Present
Atexx Inc   July 2007 - September 2010
Park City Group  July 1999 - September 2007
Raleys  January 1996 - October 1999
Golden Corral  July 1989 - June 1996
Mrs. Fields Cookies  August 1982 - June 1989
Corporation of the President  August 1980 - August 1982
The Italian Place   July 1976 - July 1979

Education
DePaul University - Charles H. Kellstadt Graduate School of Business   1978 — 1980

Experience
CB Travel Corp   1986 - Present
Mrs. Fields Cookies  May 1983 - July 1984

Education
Skidmore College   1967 — 1971
B.A., History, Art

Experience
Fountains at Crystal Lake, A Watermark Community   August 2015 - Present
Icingquin Kitchen Inc. dba Mrs a Cupcakes@thePickwick   February 2012 - Present
Mrs. A's Cupcakes & Cookies Co.   April 2007 - June 2012
Cafe Nordstrom   September 2004 - June 2007
Bakery on Elm/Winnetka cake &Pastry Shop   1997 - 2007
Panera Bread  March 2002 - September 2004
Mrs. Fields Cookies  June 1998 - November 2001
Long Grove Confectionery   October 1993 - June 1998
Warburtons Bakery Cafe   March 1991 - March 1993
Let Them Eat Cake  October 1986 - April 1990

Skills
Cake Decorating, Baking, Pastry, Cookies, Cakes, Sanitation, Cupcakes, Bakery, Fine Dining, Hospitality, Chocolate, Cooking, Food Industry, Restaurant Management, Inventory Management, Cuisine, Food Safety, Customer Satisfaction, Hotels, Event Planning, Catering, Event Management, Seminars, Public Speaking, Restaurants, Food & Beverage, Culinary Skills, Recipes, Chef, Flavors, Desserts, Food

Education
College of DuPage   1990 — 1992
AA, Hospitality

University of the Philippines   1970 — 1975
BSHRA, Hotel & Restaurant Administration

Experience
Salacia Farms   October 2013 - Present
IdealShape   July 2010 - September 2013
VAST Equity   June 2008 - July 2010
BYU Founders   2007 - 2010
O'Currance Teleservices, Inc.   May 1994 - March 2007
Morris Airlines   April 1990 - April 1994
Mrs. Fields Cookies  March 1988 - April 1990
Sea Galley Restaurant   1980 - 1987

Skills
Marketing Strategy, Entrepreneurship, Start-ups, Selling, Strategic Partnerships, Small Business, Online Advertising, Mergers & Acquisitions, Customer Service, Business Strategy, Business Development, Product Management, Venture Capital, Public Speaking, Strategic Planning

Education
Brigham Young University - Idaho   1976 — 1978
Associate, Business

Experience
Restaurant.com  October 2013 - May 2014
Restaurant.com  May 2013 - October 2013
The Aparecio Foundation  January 2011 - May 2011
UIC Pavilion  October 2006 - October 2007
Mrs. Fields Cookies  June 2005 - August 2005

Skills
Graphic Design, Adobe Creative Suite, Photoshop, InDesign, Illustrator, Vector Illustration, Custom Invitations, Studio Art, Microsoft Office, Dreamweaver, Graphics, Brochures, Web Design, Brand Development, Website Development, Layout, Typography

Education
Triton College   2012 — 2013
Associate in Applied Science

University of Illinois at Chicago   2006 — 2010
Bachelors of Fine Arts

Experience
Professional Day Trader   March 2003 - Present
Mrs. Fields Cookies  September 1989 - July 1994

Skills
Trading Systems, Alternative Investments, Financial Markets, FX Options, Derivatives, Risk Management, Investments, Portfolio Management, Investment Strategies, Securities, Technical Analysis, Financial Modeling, Asset Managment, Capital Markets, Asset Allocation, Stocks, Trading, Asset Management, Equities, Commodity, Bonds, Hedge Funds, Investment Banking, Fixed Income, Options, Emerging Markets, Private Equity, Investment Advisory, Wealth Management, Valuation, Funding, Venture Capital, Mutual Funds, Financial Advisory, Financial Analysis

Education
Boston College   1989 — 1992
Associate's degree, Finance, General

Experience
Tutor.104.com   February 2014 - December 2014
UCLA Extension  April 2013 - June 2013
UCLA Department of Linguistics   September 2012 - June 2013
UCLA Graduate Division - Academic Services   July 2012 - June 2013
Maple Communications   November 2009 - August 2010
Mrs. Fields Cookies  June 2007 - August 2007

Skills
Research, Teaching, Qualitative Research, Higher Education, Editing, Academic Writing, Data Analysis, English, PowerPoint, Microsoft Office, Tutoring, Translation, University Teaching, Intercultural...

Education
University of California, Los Angeles   2011 — 2013
Bachelor of Arts (BA), Linguistics/Applied Linguistics/Language Teaching

Pasadena City College   2008 — 2011
Associate of Arts (AA), Linguistics

Experience
California State University, Chico  September 2014 - Present
Jeff Page Construction   July 2014 - Present
California State University, Chico  October 2012 - Present
Mrs. Fields Cookies  September 2010 - January 2013

Skills
Customer Service, AutoCAD, Rendering, SketchUp, Illustrator, Microsoft Office, PowerPoint, Photoshop, Microsoft Word, Research, Social Media, Teamwork, Event Planning, Time Management, English, Social Networking, InDesign, Wood Shop

Education
CSU Chico   2011 — 2016
Bachelor of Fine Arts (BFA), Interior Architecture/ Design

Eureka High   2006 — 2011

Experience
Printronix  April 2015 - Present
Ingram Micro  April 2013 - April 2015
Ingram Micro  June 2010 - April 2013
Johnny Rockets  November 2009 - June 2010
Mrs. Fields Cookies  August 2009 - June 2010
HUNT Real Estate ERA  August 2008 - January 2010

Skills
Account Management, New Business Development, Sales Management, Business Development, Customer Service, Channel Sales, Management, Sales, Solution Selling, Forecasting, Marketing, Direct Sales, Pricing, Negotiation, Sales Process, Channel Partners, Salesforce.com

Education
State University of New York at Buffalo - School of Management
Bachelor of Science, Finance, Marketing

Experience
Progressive Leasing  November 2013 - Present
TD Ameritrade  October 2008 - November 2013
Wasatch Advisors  August 2006 - July 2007
sundance catalog company   1997 - 2002
Mrs. Fields Cookies  February 1990 - March 1993
Sorenco Laboratories  1987 - 1990
American Equity  1985 - 1987

Skills
Financial Analysis, Financial Reporting, Accounting, Strategic Financial..., Inventory Management, Sarbanes-Oxley Act, Auditing, Internal Audit, Microsoft Excel, Process Improvement, QuickBooks, Investments, Account Reconciliation, SAP, Accounts Receivable, Financial Modeling, Management, Forecasting, Internal Controls, GAAP, Analysis, Finance, Payroll, Mergers & Acquisitions, Corporate Finance, Access, Banking, Hyperion Enterprise, Risk Management, Financial Services, Budgets, SEC filings, US GAAP, Securities, Business Analysis, Financial Planning, Hyperion, SEC Filings

Education
Iowa State University   1979 — 1983
Accouting, Business

Iowa State University - College of Business   1979 — 1983
Accounting, Business

Experience
Walmart  May 2011 - Present
Double P Corporation   December 1999 - February 2007
Mrs. Fields Cookies  March 1989 - December 1999

Education
Minnesota School of Business

Experience
Miami University Aty Museum   October 2010 - Present
Mrs. Fields Cookies  June 2006 - August 2008

Education
Miami University   2008 — 2012
Bachelor of Arts (B.A.), English Language and Literature, General

Experience
KTCU Radio Station   August 2010 - May 2011
Texas Christian University  January 2010 - May 2010
Texas Christian University  January 2008 - May 2008
Potbelly Sandwich Works  April 2006 - August 2006
Mrs. Fields Cookies  May 2004 - September 2005

Skills
Creative Writing, Radio, Film, Television and..., Microsoft Word, Microsoft Excel, PowerPoint, Customer Service

Education
Texas Christian University   2006 — 2013
Film Television and Digitial Media

Experience
Mrs. Fields Cookies  July 2011 - October 2012

Education
Latter-day Saints Business College   2012 — 2014
Associate's degree, Medical/Clinical Assistant

Experience
Mrs. Fields Cookies  2010 - 2012
Jimmy John's Gourmet Sandwiches  March 2008 - April 2010

Skills
Customer Service, Management, Coordinating Events, Travel Management, Customer Retention, Training, Staff Supervision

Education
Niles College of Loyola University   1982 — 1984
Bachelor's degree, Theology/Theological Studies

South Suburban College   1977 — 1979
Associate of Arts (A.A.), Advertising, Art and Design

Experience
Mrs. Fields Cookies  2013 - Present
Hickory Farms  October 2012 - January 2013
United States Air Force  September 2004 - February 2009

Skills
Creative Writing, Microsoft Office, Military, Social Media, Sony Vegas, Acid Pro, Lateral Thinking, Mathematics, First Aid

Education
ITT Technical Institute-Phoenix   2013 — 2016
Associate of Arts and Sciences (A.A.S.), Electrical and Electronics Engineering

Art Institute of Phoenix   2010 — 2013
Associate of Arts (A.A.), Baking and Pastry Arts/Baker/Pastry Chef

Experience
Mrs. Fields Cookies  May 2014 - Present
CSUSM Career Center Department   August 2013 - May 2014

Education
California State University San Marcos   2012 — 2016
Bachelor of Arts (B.A.) of Human Development, Children's Services

Experience
Mrs. Fields Cookies  January 2010 - Present
Self Employed  September 2012 - June 2013
Aahs novelty shop   January 2008 - December 2009
Round Table Pizza  September 2005 - June 2007
Bombay Cafe   January 2005 - June 2005

Skills
Retail, Managerial, Customer Service, Bakery, Cashiering

Education
Pasadena City College   2013 — 2015
None, Business/Managerial Economics, Freshman

Experience
UPS  November 2010 - May 2015
UPS  November 2001 - November 2010
Revere Travel LLC   October 1997 - February 2001
Mrs. Fields Cookies  July 1996 - February 1999

Skills
Transportation..., Freight, Dispatchers, Data Entry, Equipment Maintenance, Equipment Setup, employee safety, Training, Customer Service, Food Service, class b cdl with..., Dispatching

Education
Sanford-Brown College- Cleveland   1997 — 1999
Noninvasive cardiovascular ultrasound

Kent State University   1995 — 1997
Aeronautics/Aviation/Aerospace Science and Technology, General

Experience
Cracker Barrel  September 2013 - Present
Mrs. Fields Cookies  April 2012 - August 2013

Skills
Customer Service, Microsoft Word, PowerPoint, Teamwork, Leadership, Customer Satisfaction, Retail, Microsoft Excel, Restaurants

Education
Porter and Chester Institute of Chicopee   2014 — 2015
computer network and technology

Holyoke Community College   2012 — 2014
Management Information Systems, General