Experience
Fitness 4 Home   September 2015 - Present
JAY Manufacturing   June 2012 - June 2015
DataSphere Technologies Inc.  February 2012 - June 2012
EDMC  November 2009 - February 2012
DGS Promotions   February 2009 - November 2009
Neutron Industries - State Chemical   January 2008 - January 2009
MSA Solutions   July 2007 - October 2007
SMC Promotions  March 2007 - July 2007
TFB Investments   January 2007 - March 2007
MSA Solutions   November 2005 - October 2006

Skills
Sales, Management, Coaching, Leadership Development, Staff Development, Team Leadership, Leadership, New Business Development, Customer Service, Trade Shows, International Sales, Retail, Call Centers

Education
International Sports Sciences Association
Personal Trainer, Sports Nutriton, Strength and Conditioning

Pensacola Christian College
Marketing/Marketing Management, General

Experience
Blizzard Entertainment  February 2010 - Present
tiag (The Informatics Applications Group, Inc.)   October 2014 - March 2015
United States Air Force  March 2012 - September 2013
United States Air Force  December 2009 - March 2012
Radioshack  March 2008 - October 2008
International Cruise and Excursions  November 2007 - March 2008
MSA Solutions   June 2007 - November 2007

Skills
Information Assurance, Quality Assurance, Aircraft, Project Management, Leadership, Aviation, Security Clearance, Program Management, Microsoft Office, Active DoD Secret..., DoD, Team Building, Operations Management, Military, Training, Government, Air Force, Information Security..., IT Security Operations, Communications Security, Quality Control, Team Management, Account Management, Aviation Management, Airfield Operations, Video Games, Game Design, Game Development, Game Mechanics, Game Balance, Usability Testing, Regression Testing, Software Design, Agile & Waterfall..., Software Development

Education
Full Sail University   2015 — 2018
Bachelors of Science, Game and Interactive Media Design

University of Phoenix-Western Washington Campus   2013 — 2015
Bachelor of Science (BS), Business with concentration in Project Management

American Military University   2009 — 2013
Bachelor of Science (BS), Computer and Information Systems Security/Information Assurance, Junior

Community College of the Air Force   2009 — 2013
Associate of Science (A.S.), Aviation/Airway Management and Operations

Southwest Virginia Community College   2007 — 2007
Bachelor's degree, General Education, Sophomore

Bluefield State College   2005 — 2007
Bachelor of Science (BS), Business Administration and Management, General, Sophomore

Experience
Public Consulting Group  July 2009 - Present
Neutron Industries  December 2007 - February 2009
MSA Solutions   April 2003 - October 2007
Affintas Corporation   October 2001 - April 2003
Aegis Communications Group  February 1999 - January 2001

Skills
Leadership, Process Improvement, Management, Program Management, Sales, Customer Service, Strategy, Call Centers, Strategic Planning, Project Management, Operations Management, Training, Call Center, Team Building, Team Leadership, Business Process..., Coaching, Sales Process, Business Analysis, Vendor Management, Sales Management, Customer Satisfaction, Performance Management, Recruiting, Employee Training, Change Management, Management Consulting, Public Speaking, Healthcare, Microsoft Office, Cross-functional Team..., Business Continuity..., Disaster Recovery

Education
Louisiana State University and Agricultural and Mechanical College   1994 — 1997
Finance

Tulane University   1988 — 1990
Civil Engineering

Experience
Wells Fargo  March 2013 - Present
Safety Services Company  September 2012 - March 2013
Smart Living Company  November 2008 - July 2012
MSA Solutions   September 2006 - September 2008
WorldCom  1992 - 2005

Skills
BUSINESS MANAGER / SA ..., Call Center, Solution Selling, Customer Experience, Managed Services, Telecommunications, Call Centers, Direct Sales, Management, Vendor Management, Sales Management, Account Management, Customer Satisfaction, Workforce Management, Customer Retention, Coaching, Contact Centers, Cold Calling, VoIP, B2B, Leadership, Team Building, Sales, New Business Development, Sales Operations, Outsourcing, Business Development, Team Leadership, CRM, Sales Process, Salesforce.com

Education
DeVry University   1992 — 1994
Electrical and Electronics Engineering

Southern University and Agricultural and Mechanical College at Baton Rouge   1990 — 1992
Electrical and Electronics Engineering

Experience
Grand Canyon University  February 2014 - Present
State Farm  October 2012 - October 2013
Trumper Communications  October 2011 - January 2013
Apollo Group  November 2009 - June 2012
E Tele Care   November 2008 - February 2009
Enterprise Rent-A-Car  June 2007 - August 2008
MSA Solutions   May 2004 - August 2004

Skills
Student Financial Aid, Admissions, Enrollment Management, Customer Service, Student Recruiting, Public Speaking, Leadership, Coaching, Sales, PowerPoint, Higher Education, Microsoft Office, Recruiting, Training, Microsoft Excel, Career Counseling, Customer Satisfaction, Human Resources, Management, Leadership Development

Education
University of Phoenix   2010 — 2012
MBA, Business

Saint Peter's College   2004 — 2007
Bachelor of Arts, Marketing Management

Mesa Community College   2002 — 2004
Associate of Arts, General Studies

Experience
Intellectual Property Law Group LLP  December 2012 - Present
Intellectual Property Law Group LLP  December 2011 - December 2012
Idell & Seitel, LLP   May 2011 - July 2011
Arizona State University  February 2006 - June 2009
Superior Court of Arizona  May 2008 - July 2008
MSA Solutions   May 2002 - December 2005
QLX Imaging (Eastman Kodak subsidiary)   August 2000 - September 2001
TeleSpectrum Worldwide  July 1998 - August 2000

Skills
Legal Research, Intellectual Property, Legal Writing, Trademarks, Legal Assistance, Copyright Law, Trade Secrets, Document Review, Litigation Support, Corporate Law, Law of Armed Conflict, Due Diligence, Legal Advice, Trademark Infringement, Legal Issues, Pleadings, Litigation, Westlaw, Trials, Civil Litigation, Appeals, Depositions

Education
Golden Gate University, School of Law   2009 — 2012
Juris Doctor (J.D.)

Arizona State University   2006 — 2008
Bachelor’s Degree, Bachelor of Interdisciplinary Studies (BIS) in Business & Justice Studies

Experience
Thrifty_Me Consignment   January 2014 - Present
University of Phoenix  July 2010 - Present
University of Phoenix  June 2005 - July 2010
MSA Solutions   September 2003 - June 2005

Skills
Higher Education, Customer Service, Admissions, Management, Student Affairs, Enrollment Management, Marketing, Microsoft Office, Sales, Social Media, Recruiting, Program Management, PowerPoint, Operations Management, Student Financial Aid, Inventory Management, Event Planning, Email Marketing, Advertising, Student Engagement, Web Design, Professional..., Project Management

Education
Arizona State University
Bachelor of Arts Degree, Interdisciplinary Studies

University of Phoenix
Master of Business Administration (M.B.A.)

Experience
Seeking New Position  July 2015 - Present
UPS Mail Innovations  October 2014 - June 2015
Derrick the Artist   January 2010 - September 2014
Best Buy  October 2009 - June 2010
NPG Cable  June 2006 - October 2009
Denny's  October 2005 - June 2007
MSA Solutions   April 2001 - August 2005

Skills
Illustrator, Illustration, Drawing, Book Illustration, Conceptual Art, Comic Art, Graphic Design, Art, Fine Art, Art Gallery, Gallery Administration, Traditional Animation, Photoshop, Social Media, Advertising, Social Networking, After Effects, Color Correction, Customer Service, Maya, 3D Studio Max, Online Advertising, Team Leadership, Microsoft Office, Blogger, Magazine Articles, Management, Supervising, Leadership, Advertising Sales, Retail, Print Production, Cashiering, Social Marketing, Customer Satisfaction, Restaurant Management, Restaurants, Hosting, Cooking, Client Billing, Cable Television, Cable Broadband, Image Editing, Feature Articles, Small Business, Marketing Strategy, Sales Management, Human Resources, Employee Training, Cross-functional Team...

Education
Collins College   2001 — 2005
Bachelor of Arts (B.A.), Traditional Animation, Graphic Design & Marketing, 3.98

Experience
DHL  2008 - Present
Direct Alliance  September 2007 - April 2008
JPMorgan Chase  December 2005 - September 2007
MSA Solutions   January 2004 - December 2005

Skills
Crystal Reports, Access, SQL Server, SQL, Excel, Oracle

Education
Missouri State University   2000 — 2002
Bachelor of Science (B.S.), Computer and information Systems

Northern Arizona University   1998 — 2000
Business Administration and Management, General

Experience
Self-employed  September 2005 - Present
home  September 2005 - Present
MSA Solutions   February 1999 - February 2002

Education
Scottsdale Community College   1977 — 1979
Associate's degree, Business/Commerce, General

Experience
Marshalls  October 2012 - Present
Aqua Dius Pool Service   April 2012 - October 2012
PrideStaff  January 2012 - March 2012
Target  July 2006 - August 2010
Roseville Family Health   August 2009 - September 2009
Scrubs & Beyond  June 2007 - July 2008
MSA Solutions   March 2006 - November 2006
Embassy Suite   November 2005 - March 2006
DoubleTree Hotel  August 1982 - November 2005

Skills
Customer Service, Microsoft Office, Outlook, Merchandising, HRIS, PeopleSoft, Team Leadership, PowerPoint, Microsoft Word, Data Entry, Recruiting, Human Resources, Management

Education
Heald College-Roseville   2010 — 2012
Associate in Applied Science Degree Business Administration, Business

Experience
Telesphere, a Vonage Company   March 2012 - Present
Village Voice Media  August 2009 - March 2012
Money Saving Incentives, Inc   July 2009 - February 2011
V:social   2006 - 2010
BBZ Resources   June 2008 - July 2009
MSA Solutions   2001 - 2006

Skills
PHP, Web Development, Web Applications, SEO, SQL, Telecommunications, Web Analytics, Google Analytics, CakePHP, Smarty, MySQL, PostgreSQL, Apache, LAMP, JSON, Subversion, Git, Open Source, Zend Framework, XHTML, Software Development, Mobile Applications, Agile Methodologies, IT Management, Solr, Lucene, Google Search Appliance, Propel, PHPUnit, SQLite, Samba, Squid, MySQL DBA, Database Optimization, Python, phpMyAdmin, AJAX, Redmine, Trac, CCNA, Broadsoft, Google Webmaster Tools, Perl Script, iOS development, VMware, SugarCRM, BSS

Education
Arizona State University   1999 — 2003

Experience
Humana  February 2011 - Present
West Business Services  November 2010 - February 2011
Globe University  July 2009 - July 2010
University of Phoenix  April 2006 - July 2009
MSA Solutions   February 2004 - March 2006
Affinitas  May 2002 - January 2004
Candyman Productions   March 1999 - October 2002

Skills
Sales, Management, Customer Service, Public Speaking, Training, Proposal Writing, Time Management, Program Management, Insurance, Leadership Development, Team Building, Leadership, Microsoft Excel, Marketing, Press Releases, Outside Sales, Event Planning, Microsoft Office, Social Networking, Team Leadership, Coaching, Customer Satisfaction

Education
University of Phoenix   2008 — 2010
MBA, Business and Marketing

University of Phoenix   2004 — 2007
Bachelor of Science, Business/Marketing

Lamson College   2001 — 2003
Associate of Applied Science, Office Manangement

Experience
Equation Consulting  January 2013 - Present
Equation Consulting  November 2009 - January 2013
Keller Graduate School of Management  November 2008 - October 2009
Arizona Department of Education  January 2008 - October 2008
MSA Solutions   2007 - 2007

Skills
Business Intelligence, Data Warehousing, SQL, OLAP, Cubes, ETL, Data Modeling, Microsoft Excel, Healthcare, Finance, Data Analysis, SSIS, Business Analysis, Microsoft SQL Server, SSRS, Analysis, Analytics, SharePoint, VBA, Access, Project Management, Business Intelligence..., Dashboard, T-SQL, Software Documentation, Databases, Data Mining, Enterprise Software, Analysis Services, Financial Modeling, Management, Data Warehouse..., Leadership, Relational Databases, Requirements Gathering

Education
Keller Graduate School Of Management (MBA)   2008 — 2009
MBA, Information Systems Management

Delhi University   2003 — 2006
B.S, Chemistry(Hons.)

Experience
Aon Risk Solutions  October 2013 - Present
Thalia Event Design   January 2010 - April 2013
Apollo Group  July 2006 - January 2010
MSA Solutions   December 2005 - June 2006

Skills
Event Management, Event Planning, Customer Service, Human Resources, Employee Relations, Employee Relations..., Employee Training, Payroll, Recruiting, HRIS Database Management, Employee Benefits, Employment Law, FLSA, FMLA, EEO, OSHA, ERISA, Workers Compensation, I-9 Compliance, Progressive Discipline, Terminations, Exit Interviews, ADP Payroll, Garnishments, Department..., Severance, Contract Negotiation, Procurement, Sales, Organization, Microsoft Office, PeopleSoft, QuickBooks, Interviews

Education
University of Phoenix   2007 — 2010
Bachelor of Science, Business Administration

University of Phoenix   2007 — 2007
Certificate, Human Resource Management

Experience
Humana  December 2007 - Present
MSA Solutions   June 2006 - December 2007
MCI WorldCom  February 2005 - February 2006

Skills
Empower, CMS Supervisor, Aspect, Real-Time Adherence, Microsoft Office, Outlook, Photoshop, Photography, Communication, Social Media, Analysis, Leadership, CMS, Training, Forecasting, Sales, Call Centers, Advertising, Customer Satisfaction, Customer Service

Education
Arizona State University   2011 — 2012
School Letters and Science, Business and Communications

Mesa Community College   2007 — 2010
Associate in Applied Science, Management

Experience
Mercer  April 2012 - Present
Mercer  March 2010 - March 2012
Mercer Human Resource Consulting  May 2008 - August 2008
MSA Solutions   May 2004 - July 2006

Skills
Microsoft Excel, Employee Benefits, Actuarial Science, Benefits Administration, Training, Time Management, Healthcare, Insurance, Health Insurance, Finance, Human Resources, Disability Insurance, Life Insurance, HR Consulting, Analysis

Education
Arizona State University   2005 — 2009
Bachelor of Science in Mathematics, Mathematics, Business and French

Experience
MSA Solutions   April 2015 - Present
Assured Cyber Solutions, LLC   April 2015 - Present
MHM Innovations, INC   May 2014 - April 2015
Data Tactics Corporation  November 2012 - April 2014
GSS-CGI (formerly CGI Federal)   May 2011 - November 2012
Booz Allen Hamilton  May 2008 - May 2011
Lockheed Martin Corp.  2007 - 2008
Computer Sciences Corporation  2005 - 2007
Data Systems Analysts, Inc.   February 2005 - August 2005

Skills
ICD 503, Information Security..., Information Assurance, Cloud Security, Security, Security Lifecycle..., Computer Security, ACAS (Nessus), Unix, Windows Server, Project Management, DIACAP, Security+, Integration, Systems Engineering, VMware ESX, C&A, Cloud Computing, Security Clearance, DoD, Network Security, CEH, Enterprise Architecture, CISSP, DoDAF, Risk Management, Identity Management, Technical Writing, VMS, Symantec Endpoint..., Proposal Writing, Biometrics, DCID 6/3, COMSEC, eEye Retina, DISA Gold Disk, SRR, Microsoft Certified..., HBSS, Protection Level 4, JAFAN, Security Patch..., WSUS, STIG, Tripwire Enterprise, Project +, SNIA Certified Storage..., Datacenter..., Security Compliance...

Education
Capella University   2009 — 2011
M.S. in Information Technology, Information Security and Assurance, 3.75 GPA

George Mason University   2000 — 2005
B.S. in Information Technology, Information Security and Assurance

Experience
Business Consultant - Call Center Operations   2014 - Present
Motivation for Contact Center Operations Management   2014 - Present
Global Water Resources  2012 - 2013
Marix Servicing, LLC  2007 - 2012
Mortgage Lenders Network  2006 - 2007
WageWorks  2004 - 2006
MSA Solutions   1998 - 2004
Target  1997 - 1998
Big 5 Sporting Goods  1992 - 1997

Skills
Call Centers, Leadership, Training, Management, Recruiting, Vendor Management, Customer Service, Sales, Operations Management, Program Management, Process Improvement, CRM, Team Building, Time Management, Outsourcing, Retail, Customer Retention, Strategy, Forecasting, Contact Centers, Telemarketing, Team Leadership, Call Center, Microsoft Office, Employee Benefits, Analysis, Mortgage Lending, Microsoft Excel, Account Management, Sales Management, Software Documentation, Quality Assurance, Start-ups, Customer Satisfaction, Business Intelligence, Business Process..., Performance Management, Strategic Planning, Risk Management, Workforce Management, Financial Services, Team Management, Call Center Development, Project Management, IVR, Cross-functional Team..., BPO, Contact Center..., Contact Center..., Call center start-up

Education
Northern Arizona University
Bachelor of Science, Business Management - Hotel and Restaurant Management

Flowing Wells HS

Experience
Sunnyside Unified School District  January 2014 - Present
Higley Unified School District  2012 - 2013
The Leona Group Charter Schools   2011 - 2012
Maricopa County  October 2007 - July 2011
MSA Solutions   April 2007 - October 2007
The Arizona Republic  2005 - 2007
ATA Services, Inc.   2003 - 2005
QWEST COMMUNICATIONS CORP  1999 - October 2003

Skills
Spanish, Adult Education, Elementary Education, Curriculum Development, Technical Writing, Organizational..., Leadership Development, Staff Development, Instructional Design, E-learning, Public Speaking, E-Learning, Nonprofits, Higher Education, Event Planning, Research, Training, Program Management, Leadership, Team Building, Community Outreach, Coaching, Recruiting, Teaching, Workshop Facilitation, Employee Training, Team Leadership, Strategic Planning, Career Counseling, Resume Writing, Performance Management, Management

Education
University of Phoenix
Master of Arts, Education

Arizona State University
Bachelor of Science (B.S.), Psychology

Arizona State University
Bachelor of Arts (B.A.), Spanish Language and Literature

Experience
Wetmutt Design   March 2004 - Present
TWH   September 2007 - May 2008
The Messenger  August 2005 - January 2008
MSA Solutions   2004 - 2004

Education
Black hawk elementary

Collins College
Game Art

Hawkeye Community College

Experience
Apria Healthcare  May 2014 - Present
Meritus   April 2013 - May 2014
Synergy Solutions  July 2003 - February 2013
MSA Solutions   October 1999 - June 2003
Zacson Corporation  May 1996 - October 1999

Skills
Team Building, Leadership, Project Management, Team Leadership, Telecommunications, CRM, Call Center, Workforce Management, Contact Centers, Coaching, Forecasting, Account Management, Customer Experience, Recruiting, Customer Service, Employee Relations, Training, Process Improvement, Telemarketing, Sales Management, Management, Outsourcing, Customer Satisfaction, Call Centers, Operations Management, Sales Operations, Customer Retention, Vendor Management, Analysis, Lead Generation, Sales, Strategy, New Business Development, Business Development, Strategic Planning, Sales Process, Selling, Start-ups, Cold Calling, SaaS, B2B, Solution Selling, Change Management, Networking, Cross-functional Team..., Employee Training, Marketing, Leadership Development, Call Center Development, Salesforce.com

Education
Michigan State University
B.A., Communication

Michigan State University

Experience
Phoenix Children's Hospital  March 2014 - Present
Cavco Industries, Inc.   January 2010 - June 2013
LifeLock  January 2008 - January 2010
Charles Schwab & Co., Inc.   June 2006 - January 2008
CSC (Computer Sciences Corporation)   May 2004 - May 2006
AT&T Wireless  2004 - 2005
KPMG  December 2002 - May 2004
MSA Solutions   April 2002 - December 2002
Arthur Andersen  April 1996 - April 2002
United States Army Reserve  April 1994 - April 2002

Skills
Information Security, Risk Management, Process Improvement, Sarbanes-Oxley Act, Enterprise Risk..., Internal Controls, IT Audit, CISA, ISO 27001, Information Technology, Project Management, Leadership, Security, Auditing, Program Management, Management, Financial Risk, ERP, COSO, PCI DSS, Finance, Internal Audit, Accounting, Financial Reporting, Mergers & Acquisitions, Strategy, Business Process...

Education
Arizona State University, W. P. Carey School of Business
Master's Degree, Master of Accountancy and Information Systems

Arizona State University
BS, Accountancy

University of Arizona
Astrophysics

Defense Language Institute   1987 — 1988
Chinese Language and Literature

Experience
The Vanguard Group  2007 - Present
MSA Solutions   2005 - 2007

Education
University of Phoenix   2006 — 2009
BS, Marketing

Experience
Lewis Contractors   June 2014 - July 2015
Circle K  November 2012 - September 2013
Circle K  February 2012 - February 2013
Circle K  August 2011 - February 2012
Circle K  August 2007 - August 2011
MSA Solutions   December 2005 - June 2007

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, Outlook, Strategic Planning, Event Planning, Budgets, Administrative..., Team Building, Negotiation, Office Management, Project Management, Business Strategy, Forecasting, Management, Project Planning, Retail, Marketing, Real Estate, Analysis, Sales, Purchasing, Accounting, Inventory Management

Education
Capella University   2014 — 2017
M.S. Clinical Mental Health Counseling

Arizona State University   2009 — 2010
Bachelor of Arts, Pscyhology, Summa Cum Laude

Boise State University   2004 — 2005

Experience
University of Phoenix  March 2006 - Present
Accretive Health  2013 - 2014
MSA Solutions   September 2005 - February 2006

Education
Kenyon College   1999 — 2003

Wolverhampton University   1998 — 1999
Health Care

Solusi University   1996 — 1997
BSB, Business

Experience
My Amazing 3D Lashes   June 2014 - Present
Carrol Ieppert - Jamberry Consultant   May 2014 - Present
Cruise with Carrol   February 2011 - Present
Semi Retired  September 2013 - Present
Local Company  December 2012 - February 2013
AZ OUTLAW TOWING   December 2009 - February 2012
H & R Block  November 2009 - April 2010
Grand Canyon   March 2002 - October 2009
MSA Solutions   1998 - 2002

Skills
Microsoft Office, Microsoft Word, Microsoft Excel, Coaching, Training, Customer Service, Leadership Development, Operations Management, Business Strategy, Marketing

Education
Grand Canyon University   2007 — 2010
Business Administration, Management and Operations

Experience
Wells Fargo Bank N.A.   October 2008 - Present
MSA Solutions   November 2004 - July 2008
OSI Collection Services  2000 - 2004
OSI Collection Services  1996 - 2000

Skills
Human Resources, Deferred Compensation, Employee Relations, Recruiting, Employee Benefits, Process Improvement, Management, Interviews, Strategic Planning, Team Building, Personnel Management, Organizational..., Risk Management, Operations Management, Call Center, Leadership, Coaching, Training, Call Centers, Hiring, Customer Service, New Hire Orientations, Financial Services, Change Management, Insurance, Leadership Development, Project Management, Analysis, Loans, Performance Management, Talent Acquisition, Team Leadership, Credit, Executive Management, Credit Cards, Mergers & Acquisitions, Finance, Vendor Management, Banking, Outsourcing, Strategy, Employee Engagement, Employee Training, Loss Mitigation, Relationship Management, CRM, Customer Retention, Consumer Lending, Portfolio Management, Business Development

Education
Glendale Community College   2001 — 2009

Experience
Neutron Industries  April 2014 - Present
Neutron Industries  October 2007 - April 2014
MSA Solutions   2005 - 2007

Skills
Team Building, Process Improvement, Team Leadership, Sales Management, Customer Service, Management, Leadership, Coaching, Call Centers, Customer Experience, Sales, Salesforce.com, Solution Selling, Sales Operations, Call Center, Customer Satisfaction, Workforce Management

Education
Grand Canyon University   2014 — 2016
Bachelor's Degree, Applied Management

University of Wisconsin - LaCrosse   1997 — 2000
Sports Medicine

Experience
Wells Fargo & Company  September 2013 - Present
Wells Fargo  March 2010 - September 2013
Wells Fargo & Company  February 2003 - March 2010
Cheifetz Iannitelli Marcolini, P.C.   2002 - 2003
MSA Solutions   1998 - 2002
Manager / Attorney   1996 - 1998
Credit In Action Finance, Inc.   1995 - 1996

Skills
Litigation, Collections, Arbitration, Loans, Risk Management, Finance, Credit, Bankruptcy, Civil Litigation, Corporate Law, Real Estate, Financial Risk, Courts, Commercial Litigation, Mortgage Banking, Insurance, Securities, Fraud, Financial Analysis, Management, Mediation, Banking, Legal Writing, Legal Research, Financial Services

Education
University of Arizona, James E. Rogers College of Law   1991 — 1994
J.D, Law

Arizona State University   1985 — 1989
B.A, Psychology

Experience
US Bank  May 2009 - Present
US Bank  October 2009 - August 2011
US Bank  May 2009 - October 2009
Comcast Cable  November 2007 - December 2008
UPS  July 2006 - November 2007
MSA Solutions   December 2005 - June 2006
Best Buy  July 2004 - July 2005

Education
Inver Hills Community College   2008 — 2011
A.A.S., Security Administration

School name:

Experience
Higher Education Loan Providers   February 2008 - March 2009
MSA Solutions   July 2005 - February 2008
eTelecare Global Solutions  July 2003 - October 2005

Education
Collins College   2007 — 2010
BA, Game Design

Experience
Forever Resorts  January 2008 - Present
MSA Solutions   July 2007 - October 2007
Agent Benefits Corporation  October 2006 - May 2007
Lee County Sheriff's Office  February 2006 - June 2006
GTX Global   August 2003 - December 2005
GTX Global   August 2003 - December 2005
GTX Global   August 2003 - December 2005
Pinecrest Elementary   January 2001 - January 2003
Entertainment Industry  January 1987 - January 2002

Skills
Training, Leadership, Call Center, Public Speaking, Management, Sales, Customer Service, Recruiting, Call Centers, Coaching, Customer Satisfaction, Time Management, Networking, Software Documentation, Sales Management, Marketing, Sales Process, Team Building, Interviews, Selling, Team Leadership, Hospitality, Employee Training, Hiring, Operations Management, Hotels, Account Management, Budgets, Event Management, Inventory Management, Resorts, Social Networking, Tourism, Hospitality Management, Hospitality Industry, Employee Relations, Direct Sales, Revenue Analysis, Social Media Marketing, Marketing Strategy, Strategy, Strategic Planning, New Business Development, Leadership Development

Education
Macomb Community College   1995 — 1995

Experience
MSA Solutions   2005 - 2006

Education
Mesa Community College   2006 — 2012

Experience
Igniting Awareness   November 2011 - Present
The IHC Group  July 2008 - November 2010
Compusys of Arizona   July 2004 - October 2005
MSA Solutions   January 1996 - July 2004

Skills
Team Building, Coaching, Public Speaking, Small Business, Social Media, Executive Coaching, Motivational Speaking, Entrepreneurship, Personal Development, Leadership Development, Leadership, Management, Financial Accounting, Management Consulting, Organizational..., New Business Development, Community Outreach, Microsoft Excel, Workshop Facilitation, Strategic Planning, Non-profits, Teaching, Training, Public Relations, Time Management, Nonprofits, Microsoft Office, Marketing Strategy, Marketing, Business Coaching, Business Planning, Analysis, Customer Service, Business Strategy, Start-ups, Outlook, Change Management, Spiritual Teacher, Life Coaching, Team Leadership, Sales Management, Teaching Adults, Web Development, Sales, Budgets, Qualified Teacher, Marketing Communications, Staff Development

Education
University of Phoenix   1999 — 2002
Bachelor of Science (BS), Accounting and Business/Management

Fruita Monument High School