MSC Care Management
Industry: Company
DescriptionHeadquarters: Jacksonville, FL Founded: 1985 Parent organizations: Express Scripts, One Call Care Management, Inc. Subsidiaries: ZoneCareUSA of Delray LLC, SelectMRI Acquisition, LLC, Speedy Re-employment, LLC, MSC Billing, Inc People also search for: Express Scripts, One Call Medical,
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MSC Care Management Employees
MiX Telematics February 2014 - Present
MTI America 2009 - 2012
MSC Care Management 2008 - 2009
Skills
Microsoft Office...
Education
Lynn University
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Fidelity Investments October 2014 - Present
Premier Designs July 2014 - Present
Borland-Groover Clinic June 2012 - October 2014
MSC Care Management June 2011 - June 2012
MSC Care Management February 2008 - June 2011
Mayo Clinic September 2006 - February 2008
Skills
Nursing, PowerPoint, BLS, Medical Terminology, Workers Compensation, Healthcare Management, Medical/Surgical, Healthcare, Hospitals, Managed Care, Medicare, EMR, Home Care
Education
Jacksonville University 2009 — 2010
BSN, Nursing
Florida Community College at Jacksonville 2005 — 2006
ASN, Nursing
University of North Florida 2001 — 2005
AA, Health, Biology
TeamHealth 2012 - 2013
MSC Care Management February 2011 - January 2012
Skills
Microsoft Office, Medicare, Medical Education, Medical Terminology, Medicaid, Medical Coding, Medical Billing, OnBase, Misys
Education
Sanford-Brown Institute-Jacksonville 2010 — 2011
MSC Care Management 2006 - Present
US Navy June 1999 - June 2005
Skills
Educational Leadership, Highly Dedicated, Challenge Driven, Supervisory Experience, Crisis Management, Dependable Team Player
Education
Columbia College 2008 — 2013
Bachelor of Applied Science (B.A.Sc.), Human Services, General, 3.5 GPA
Aerotek March 2015 - Present
PenserSC August 2014 - November 2014
Michaels Stores, Inc. July 2013 - August 2014
US Army July 2007 - July 2013
MSC Care Management January 2007 - July 2007
Healthfirst February 2006 - December 2006
CompUSA October 2003 - February 2006
Army National Guard March 2000 - April 2004
Skills
Inventory Management, Project management, Strategic Planning, Supply Chain Management, Logistics, Leadership, Security Clearance, Management, Military, Army, Military Experience, Transportation, Logistics Management, Policy, Customer Service, Team Building, Military Training, Operational Planning, Force Protection, Military Operations, Government, National Security, Weapons, PBUSE, Supervisory Skills, Process Improvement, Microsoft Office, Self-starter, Team-oriented, Team Leadership, Supervisory Management, Cross-functional Team..., Data Entry, Leadership Studies, Organized Multi-tasker, Strategic Forecasting, Microsoft Word, Social Media, Change Management, Red Prairie, Warehouse Management, Technical Writing, Conflict Resolution, Office Management, Safety & Regulatory..., Administration, Training & Development, Lean Process Improvement, Performance Improvement, Call Center...
Education
Colorado Technical University-Online 2014 — 2015
Masters of Science in Management, Organizational Leadership and Change
Ashford University 2011 — 2012
Bachelor of Arts (B.A.), Organizational Management (Specialized in Human Resources Management
Lake Howell High School 1998 — 2001
Diploma, General Studies
Baptist Health December 2014 - Present
Recent Graduate January 2013 - March 2015
One Call Care Management July 2013 - May 2014
MSC Care Management 2002 - 2009
Skills
ACLS, IV, Healthcare, BLS, PALS, Nursing Care, Health Assessment, Vital Signs, Pharmacology, Nursing Process, EMR, Nursing Documentation, Medication..., Pediatrics, CPR Certified, Nursing, Training, Customer Service, Process Improvement, HIPAA, Medical Terminology, Patient Safety, Hospitals, Registered Nurses, Team Building, Microsoft Excel, Outlook, Inpatient, Acute Care, Patient Education, Medical-Surgical
Education
Florida State College at Jacksonville 2014 — 2015
Bachelor of Science (B.S.), Registered Nursing/Registered Nurse
Florida State College at Jacksonville 2011 — 2012
Associate of Science (A.S.), Registered Nursing/Registered Nurse
AccessOnTime January 2013 - Present
MSC Care Management April 2011 - February 2012
Optimal Translation and Transportation 2005 - 2011
Optimal Translation and Transportation 2005 - 2011
Optimal Translation and Transportation 2005 - 2011
Skills
Medical Terminology, Medical Devices, Personality Assessment, Customer Service, Training, Transportation Sourcing, Awesomeness, Module Design, Competency Based..., Interpretation, Managed Care, HIPAA, Medicaid, Provider Relations, Healthcare Management, Medical Records, Network Development, Healthcare, Logistic Support, Module Development, Recruiting, Data Entry, Claim, Onboarding, Employee Benefits, New Hire Orientations, Insurance, Workers Compensation, Temporary Placement
Education
International Academy of Design and Technology-Orlando 2001 — 2005
Bachelor of Arts (B.A.), Graphic Design
Winter Park High School 1993 — 1997
Oracle February 2014 - Present
One Call Care Management March 2013 - February 2014
MSC Care Management March 2013 - July 2013
Suite November 2010 - December 2012
Belk August 2005 - November 2009
Dillards August 2004 - August 2005
Skills
Sales, Customer Service, Inventory Management, Customer Satisfaction, Microsoft Office, Social Networking, Team Building, Teamwork, Event Planning, Retail, Merchandising, Training, PowerPoint, Cold Calling, Outlook, Marketing, Recruiting, Microsoft Excel, Research, Photoshop, Public Speaking, English, Windows, Oral & Written..., Windows & Mac operating..., People-oriented, Medical Devices, EDM, Team Leadership, Social Media Marketing, Visual Merchandising, Leadership, Account Management, Durable Medical..., Workers Compensation, Workers' Compensation..., Customer Retention, Event Management, Advertising, Salesforce.com, Sales Operations, Procurement, Accounts Payable, Oracle, Accounts Receivable
Education
University of North Florida - College of Business Administration 2006 — 2011
Bachelor of Business Administration (B.B.A.)
TEKsystems onsite at Bank of America September 2013 - Present
Capital Markets Cooperative March 2013 - Present
ING December 2012 - Present
PSS September 2012 - December 2012
Bank of America - Contractor with TekSystems May 2011 - October 2012
MSC Care Management January 2010 - July 2011
Citi November 2007 - November 2008
Nelnet 2007 - 2007
Bank of America March 2004 - November 2006
Skills
Visio, Access, Microsoft Office, Crystal Reports, Business Analysis, Process Improvement, Data Analysis, Microsoft Excel, Database Design, Data Warehousing, Database Administration, SQL, Microsoft SQL Server, Windows, Business Development, Active Directory, Integration, Requirements Analysis, Business Intelligence, SharePoint
Education
California State University-Sacramento 1993 — 1995
Humanities/Religious Studies
Healthcare Solutions August 2014 - Present
Modern Medical June 2010 - Present
MSC Care Management 2003 - 2010
Skills
Managed Care, Strategic Planning, Cross-functional Team..., Healthcare, Medicare, Account Management, Hospitals, Team Building, Process Improvement, Workers Compensation, Healthcare Industry, Insurance, Provider Relations, Medicaid, HIPAA, Network Development, Healthcare Management, Employee Benefits, Medical Billing, Health Insurance
Education
University of North Florida - College of Business Administration
Business Management, Marketing
University of North Florida - College of Business Administration
Marketing
Voice Systems Engineering January 2014 - Present
ZeroChaos July 2013 - Present
MSC Care Management 2011 - Present
One Call Care Management August 2010 - Present
Education
Arcadia University 2012 — 2014
Master of Arts in International Public Relations
McLeod Software March 2015 - Present
SourceMedical August 2013 - March 2015
SourceMedical July 2013 - August 2013
SuccessEHS September 2012 - July 2013
MSC Care Management October 2011 - August 2012
One Roof July 2009 - June 2011
Skills
SQL Server Management..., Programming Languages, Software Implementation, Software Documentation, SharePoint, Healthcare Information..., Technical Support, Java, Customer Support, EHR, HL7, Healthcare, EMR, Access, Medicare, Revenue Cycle, Troubleshooting, Windows, Operating Systems, Healthcare Management, Windows 7, Windows Server, Visual Basic, Revenue Cycle Management, HIPAA, Healthcare Information..., Medicare/Medicaid..., Credentialing, Medical Coding, Medical Compliance, Practice Management, Health Insurance, Medical Billing, Medicaid, Windows XP, XP, Computer Hardware, Utilization Management, Process Improvement
Education
Jefferson State Community College 2014 — 2016
Associate's Degree, Computer Programming, 3.5 overall GPA
Auburn University 1998 — 2012
Bachelor of Science (BS), Fashion Merchandising
ServiceNow – The Enterprise Cloud Company February 2015 - Present
The Walt Disney Company April 2012 - January 2015
DataBank IMX August 2009 - March 2012
MSC Care Management October 2008 - August 2009
Optimal Phone Interpreters October 2008 - August 2009
Cleartel Communications April 2007 - October 2008
Skills
Enterprise Content..., Data Warehousing, SQL, Microsoft SQL Server, Software Development, OnBase, SharePoint, Crystal Reports, SSRS, ETL, Data Analysis, Reporting & Analysis, Database Development, PL/SQL, Informatica, Informatica..., Oracle SQL Developer, Teradata, Python, Data Integration, Solution Architecture, Master Data Management, HTML5, HTML, jQuery, Home Automation, Integration, Databases, Business Process, Visio, Requirements Gathering, SaaS, Enterprise Software, IIS, Document Management
Education
University of Central Florida 2005 — 2007
Bachelor of Science, Management Information Systems
KPMG February 2012 - Present
Jacksonville Transportation Authority September 2014 - Present
Cedars-Sinai May 2014 - August 2014
Samaritan Health Services January 2014 - April 2014
Baptist Health (KY) June 2013 - December 2013
City of Hope September 2012 - May 2013
Baptist Health May 2012 - July 2012
MSC Care Management March 2012 - June 2012
Booz Allen Hamilton July 2010 - January 2012
Teva Pharmaceuticals February 2009 - June 2010
Skills
Oracle, Oracle E-Business Suite, Business Intelligence, Requirements Analysis, OBIEE, Data Warehousing, Informatica, Oracle Applications, ETL, PL/SQL, Data Modeling, Oracle HR, BI Publisher, Oracle Discoverer, Data Integration, SDLC, Integration
Education
Gannon University
Master's degree
ProCare Transportation and Language Services February 2014 - Present
Ameritox-Medication Monitoring Solutions November 2010 - October 2013
Rising Medical Solutions February 2010 - December 2010
MSC Care Management 2005 - February 2010
RehabWest Inc. (RWI) 1996 - 2004
Skills
Managed Care, Insurance, Healthcare, Account Management, Claim, Strategic Planning, Sales Management, New Business Development, Claims Management, Team Building, Contract Negotiation, Utilization Management, Leadership, Process Improvement, Property & Casualty..., Risk Management, Customer Service, Management, Training
Education
California State University-Sacramento 1990 — 1992
Masters Of Science, Vocational Counseling
San Diego State University-California State University 1985 — 1988
Bachelor of Arts, Public Administration
MSC Care Management April 2012 - Present
RiseHealth May 2011 - April 2012
Walmart June 2008 - November 2009
United Vision Sales June 2008 - October 2008
Skills
Customer Service, Phone Etiquette, Retail, Excel, Word, Quickbooks, Microsoft Office, Data Entry
Education
University of Cincinnati 2004 — 2008
BM, Vocal Performance
University of Cincinnati-Conservatory of Music 2004 — 2008
Bachelor's of Music, Vocal Performance
Somerset Area High School 2000 — 2004
Interline Brands August 2012 - Present
MSC Care Management April 2006 - August 2012
Skills
Over 8 years customer..., Knowledgeable with..., Experience with ICD-9..., Vendor Relationships, Contract Negotiation, Exceptional..., Detailed oriented, Excellent verbal and..., Staff Development, Supervisory Experience
Education
Florida Community College at Jacksonville
Black Knight Financial Services January 2015 - Present
Adecco Group March 2014 - January 2015
Adecco Group April 2013 - March 2014
DesertMicro August 2012 - April 2013
Citicards October 2011 - April 2012
New Horizons Computer Learning Center August 2007 - October 2011
New Horizons Computer Learning Center August 2007 - October 2011
Body Shops of America March 2006 - January 2007
MSC Care Management 2007 - 2007
Hair Club for Men and Women November 2004 - March 2006
Education
Florida State College at Jacksonville
Orange Park High School
Associates in Arts Degree
AssistRx October 2014 - Present
CFE Federal Credit Union February 2013 - October 2014
MSC Care Management January 2012 - December 2012
Total Medical Solutions DME & HH, Inc February 2002 - January 2012
Total Medical Solutions February 2002 - January 2012
IDEA, Inc October 2000 - February 2002
ShowQuest Studios, Inc March 1999 - October 2000
Cypress Restaurants, Inc. July 1998 - March 1999
Renaissance Entertainment 1997 - 1999
Skills
Software Project..., Disaster Preparedness, Healthcare Information..., Windows, Excel, HTML, PowerPoint, Operating Systems, Microsoft Office, SQL, Customer Relations, Strategic Planning, Problem Solving, VoIP, Team Leadership, Vendor Management, Budgeting, Disaster Recovery, Planning, Analysis, Customer Service, Process Improvement, SQL Server, Program Management, Network Security, Team Management, IT Management, IT Strategy, Requirements Analysis, Business Strategy, Data Center, Databases, Virtualization, Cloud Computing, Project Management, SharePoint, Visio, Business Analysis, EDI, Crystal Reports, MS Project, Integration, CRM, Management, Microsoft Word, Business Process..., Quality Assurance, IT Operations, Software Development, Help Desk Support
Education
Florida State University - College of Business 1992 — 1996
Bachelor of Science, Marketing
CSM
ITIL
WellCare Health Plans April 2015 - Present
Aetna June 2008 - April 2015
Jersey College of Nursing August 2014 - March 2015
Express Scripts February 2008 - June 2008
MSC Care Management August 2004 - January 2008
Comp Options March 2002 - August 2004
Kelly Services October 2000 - March 2002
Education
University of Phoenix 2012 — 2014
MIS, Information Technology
University of Phoenix 2007 — 2009
Master of Business Administration (MBA), Business Administration and Management, General
University of Phoenix 2004 — 2006
Bachelor's degree, Business Administration and Management, General
Availity April 2014 - Present
NeriumInternational November 2013 - Present
Robert Half Technology April 2013 - November 2013
MSC Care Management October 2011 - April 2013
TEKsystems January 2007 - November 2011
Alabama Crown Distributing Co. March 2003 - December 2006
Maxim Healthcare Services January 2001 - February 2003
Skills
Networking, Talent Acquisition, Healthcare, Recruiting, Account Management, Technical Recruiting, Sales, Cold Calling, Contract Negotiation, Team Building, New Business Development, Process Improvement, Salesforce.com, Insurance, Sales Operations, Sourcing, Sales Process, Outsourcing, Sales Management, Consulting, Applicant Tracking..., Staff Augmentation, Project Management, Vendor Management, Management Consulting, Time Management, Program Management, Management, Temporary Placement, Coaching, Direct Sales, Training, Interviews, Analysis, Integration, Team Leadership, Leadership, CRM, Business Development, Information Technology, Staffing Services, Human Resources, SDLC, Contract Recruitment, Internet Recruiting, Business Analysis, Strategy, Benefits Negotiation, College Recruiting, Building Relationships
Education
James Madison University
Bachelor of Science, Health Sciences, Public Health
Salem High
SeaView Research March 2014 - Present
MSC Care Management October 2011 - February 2014
Express Scripts July 2007 - September 2011
CSX Transportation Intermodal June 2002 - June 2006
Sprint May 2001 - April 2002
AOL May 1999 - March 2001
Skills
Microsoft Word, Microsoft Office, Microsoft Excel, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking, HTML, Strategic Planning, Budgets, Negotiation, Editing, Team Building, Project Management
Education
Florida Community College at Jacksonville
MSC Care Management December 2009 - Present
The Leukemia & Lymphoma Society 2008 - 2010
A-Z Home Care Options May 2008 - December 2009
Emerge Marketing Group, LLC September 2007 - December 2009
Tucci Creative January 2007 - May 2008
Entercom Communications October 2005 - January 2007
Lakeland Funfest June 2001 - June 2005
Skills
Healthcare, Account Management, Marketing Strategy, Sales, Customer Service, Sales Management, Managed Care, Workers Compensation, Public Relations, Social Media Marketing, Event Planning, Online Advertising, Insurance, Public Speaking, Social Media, Business Development, Fundraising, Non-profits, Strategic Planning, Contract Negotiation
Education
University of Mississippi 1999 — 2004
Marketing
University of Mississippi - School of Business Administration 1999 — 2004
BA, Marketing
Johnson & Johnson February 2012 - Present
MSC Care Management November 2010 - March 2012
Johnson & Johnson 2004 - December 2010
Johnson & Johnson 2004 - 2007
Johnson & Johnson 2000 - 2004
Johnson & Johnson 1997 - 2000
Ethicon San Lorenzo, Puerto Rico 1990 - 1997
Skills
Help Desk Management, IT Service Management, Asset Management, Vendor Management, SDLC, ITIL, Process Improvement, Integration, Project Management, MS Project, Management, Servers, Team Management, Data Center, Outsourcing, Service Delivery, IT Management, System Deployment, Leadership, Team Building, Security, PMO, Disaster Recovery, Asset Managment, Help Desk Support, SharePoint, Business Process, CRM, Software Documentation, Six Sigma, Networking, Cross-functional Team..., Information Technology, Program Management, IT Strategy, Troubleshooting
Education
Universidad del Turabo
One Call Care Management February 2015 - Present
One Call Care Management April 2013 - Present
MSC Care Management October 2009 - April 2013
Skills
Microsoft Excel, Financial Analysis, Customer Service, Microsoft Office, PowerPoint, Microsoft Word, Outlook, Forecasting, Social Media, Team Building
Education
Florida State University - College of Business 2006 — 2009
Finance, Finance, General
Florida State University 2005 — 2009
BS, Finance
Fidelity National Financial October 2014 - Present
Fidelity National Financial June 2010 - October 2014
MSC Care Management 2003 - 2008
Skills
Account Management, Process Improvement, Customer Service, Sales, Visio, Insurance, SharePoint, Team Building, Workers Compensation, New Business Development, Strategic Planning, Business Analysis, SQL, Microsoft Office, Microsoft Excel, Microsoft Word, Outlook, Access, Analysis, Data Analysis, Salesforce.com
Education
Florida Community College at Jacksonville 2002 — 2005
Health Information Management
JP Taravella High School 1994 — 1998
UnitedHealth Group June 2014 - Present
UnitedHealth Group April 2013 - Present
MSC Care Management October 2012 - April 2013
MSC Care Management June 2012 - October 2012
Springhill Suites July 2011 - April 2012
HP Enterprise Services Florida Title XIX July 2011 - April 2012
Tallahassee Veteran's Affairs Outpatient Clinic February 2011 - April 2011
Florida Agricultural & Mechanical University January 2010 - April 2011
Gadsden County Health Department August 2010 - November 2010
One Fresh Stir Fry March 2006 - December 2009
Skills
Data Analysis, Quality Assurance, Qualitative Research, Compliance, Customer Service, Leadership, Strategic Planning, Quantitative Research, Problem Solving, Microsoft Office, Risk Management, Fundraising, Workers' Compensation..., Claims Resolution, Accounts Receivable, Accounting
Education
Florida Agricultural and Mechanical University 2009 — 2011
Master of Science, Healthcare Administration
Florida Agricultural and Mechanical University 2004 — 2008
Bachelor of Science, Health Science
Coca-Cola Customer Business Solutions September 2015 - Present
MATRIX Resources (Consultant at IHG) August 2014 - May 2015
McKesson Provider Technologies August 2010 - July 2014
McKesson Provider Technologies February 2008 - August 2010
MSC Care Management September 2007 - March 2008
EDS-EPM Systems (Nat'l Archives and Records Administration Contract) November 2006 - June 2007
Stinger Ghaffarian Technologies (SGT) November 2004 - November 2005
SSAI August 2004 - November 2005
Raytheon (NASA) September 1999 - November 2004
Internal Revenue Service 1990 - 1999
Skills
Software Quality..., Testing, SDLC, SQL, Visio, Software Documentation, Unix, Integration, Project Management, Quality Assurance, Software Project..., Microsoft SQL Server, Scrum, Quality Center, Software Development, SharePoint, XML, Requirements Analysis, MS Project, Troubleshooting, Business Analysis, User Acceptance Testing, Agile Methodologies, Process Improvement, System Testing, Windows, Healthcare Information..., HL7, HIPAA, HP Quality Center
Education
Albany State University 1984 — 1988
B.S., Computer Science & Engineering
One Call Care Management October 2014 - March 2015
Align Networks March 2006 - August 2011
Healthlink April 2005 - March 2006
MSC Care Management February 2004 - January 2005
MSC Care Management May 2000 - December 2004
Skills
Leadership, Training, Strategic Planning, Healthcare, Sales, Team Building, Account Management, Process Improvement, Customer Service, Marketing
Education
Saint Leo University 1990 — 1995
Bachelor's of Science in Business, Health/Health Care Administration/Management
One Call Care Management October 2014 - Present
One Call Care Management March 2011 - Present
MSC Care Management January 2011 - March 2011
MSC Care Management October 2008 - January 2011
MSC Care Management July 2006 - October 2008
MSC Care Management July 2002 - September 2006
Skills
Account Management, Medical Devices, Team Leadership, Healthcare, Process Improvement, Sales, Sales Management, Insurance, Customer Service, Management, Managed Care, Team Building, Strategic Planning, Leadership, New Business Development, Training
Education
Bishop Kenny High School 1992 — 1996
Florida Community College at Jacksonville
One Call Care Management October 2013 - Present
MSC Care Management August 2011 - October 2013
MSC Care Management July 2010 - August 2011
Bizyellow/ CityCliq January 2007 - July 2010
Skills
Salesforce.com, DAX, PowerPivot, MS Excel Pivot Tables, Excel Dashboards, Microsoft Office, Microsoft Excel, Workers Compensation, Account Management, Customer Service, Sales, Team Building, Sales Management, Strategic Planning, Windows 7, Process Improvement, Employee Benefits, Leadership, Managed Care, Conflict Resolution, OneNote, GIMP, Time Management, Mac OS, Ubuntu 9.10, Teamwork, VBA
Education
San Antonio College
Associate of Arts (A.A.), architectural design and graphic design
University of North Florida
Graphic Design
3iCorp.com January 2008 - Present
MSC Care Management 2007 - Present
Skills
Microsoft Office, Excel, Research, Translation, Editing, Proofreading, Writing, English, Customer Relations, Spanish, Localization, Problem Solving, French, Translation Services, Foreign Languages, Multilingual, Consecutive Interpreting, Literature, Italian, Intercultural..., Linguistics, Portuguese, Language Services, Teamwork, Document Translation, Teaching, Word, Manuals, Interpreting, Website Localization, Microsoft Excel, Consecutive..., Microsoft Word, Customer Service, Medical Translation
Education
UC San Diego 1981 — 1983
MA, English
Zanett June 2011 - Present
East Kentucky Power Cooperative March 2013 - Present
Samaritan Health Services July 2013 - Present
Forsythe Technology April 2013 - June 2013
City of Hope November 2012 - February 2013
NYU Langone Medical Center July 2012 - November 2012
MSC Care Management March 2012 - October 2012
Biomet 3i August 2011 - July 2012
Children's National Medical Center June 2011 - July 2012
Baptist Health May 2012 - June 2012
Skills
Business Intelligence, Data Warehousing, Informatica, OBIEE, DAC, Financial Analytics, Supply Chain & Order..., SQL, Oracle, SSIS, Data Integration, Data Modeling, Financial Analysis, ETL, Microsoft SQL Server, Requirements Analysis, Requirements Gathering, Business Objects, Integration, Databases, Enterprise Architecture, Dimensional Modeling, Master Data Management
Education
University of Southern California 2006 — 2008
Master's, Electrical Engineering
University of Mumbai 2001 — 2005
B.E., Instrumentation
Crossroads Shelter 2008 - 2010
MSC Care Management 2006 - 2008
Corinthian Colleges 2005 - 2008
AT&T August 1992 - December 2004
Skills
iPad, PowerPoint, Microsoft Word, Medical Devices, Durable Medical..., Authorization, Customer Oriented, Medical Terminology, Medical Software, Social Media, Social Media Marketing, Legal, Workers' Compensation..., National Certfied..., Medical Law, Medical Ethics, New Hire Orientations, Account Management, Skip Tracing, Job Costing, Setting Appointments, Product Demonstration, Troubleshooting, Teamwork, Team Building, Public Speaking, Managed Care, Long Term Care Insurance, Long-term Customer..., Motivation, Mobile Applications, Time Management, active listening, Critical Thinking, Grant Writing
Education
Florida Technical College 2012 — 2013
Medical/Clinical Assistant, 3.0
George Meaney Labor Institute 1992 — 1992
Certified Labor Organizer
Carson-Newman College 1986 — 1988
High School
MSC Care Management December 2011 - Present
Interline Brands January 2010 - September 2011
Sussman Jaffe & Co, PA April 2009 - May 2009
CitiStreet / ING June 2006 - October 2008
PSS June 2003 - May 2006
Blue Cross and Blue Shield February 1989 - January 2003
Skills
SOX, Internal Controls, Audit, Auditing, GAAP, COSO, Risk Assessment, Flow Charts, Internal Audit, Accounting, US GAAP, Compliance, SAS70, IT Audit, Financial Accounting, Assurance, Revenue Recognition, ITGC, Segregation of Duties, Process Auditing, Variance Analysis, Certified Internal..., Fixed Assets, Financial Control, Compliance Audits, Quality Auditing, Sarbanes-Oxley Act, Business Process..., Management, Risk Management, Financial Audits, Process Improvement, Leadership, Sarbanes-Oxley, Analysis, Forecasting
Education
University of North Florida - College of Business Administration 1984 — 1988
BA, Accounting
UF&SHANDS March 2010 - March 2011
MSC Care Management March 2007 - September 2009
FedEx Express February 2005 - March 2007
Cracker Barrel November 2000 - June 2002
Skills
Medical Devices, Medical Supplies, Durable Medical..., Orthotics, Workers Compensation, FMLA, General Office Duties, Office Equipment, Icd - 9, Appointment Scheduling, Insurance Verification, HCPCS, Legal Terminology, Document Processing, Telephone Skills, Spreadsheets, Graphs, Process Mapping, Employment Law..., Team Building, Conflict Resolution, Customer Service, Order Processing, Documentation, Healthcare, Health Insurance, Team Leadership, Negotiation, Organizing, Quality Assurance, Customer Relations, Research, Problem Solving, Teamwork, Team Management, Writing, Accounting, Budgeting, Interviewing, Business Process..., New Business Development, Cost Management, Operations Management, Insurance
Education
Kaplan Univerity 2009 — 2012
Bachelor of Business Administration (BBA), Business Management and Administration
Daytona State College 2002 — 2012
Psychology/Business Mngt
Interrail Engineering Inc. November 2011 - Present
MSC Care Management December 2009 - November 2011
St. John & Partners August 2008 - December 2008
Skills
Marketing, Sales, Management, Advertising, Customer Service, Outlook, Competitive Analysis, Microsoft Project, Leadership, Team Building, Microsoft Excel, Project Management, Microsoft Office, Strategic Planning, Project Coordination, Project Planning
Education
University of North Florida 2006 — 2009
Bachelors, Communications; Advertising
Florida State College at Jacksonville (formerly Florida Community College) 2004 — 2006
Associates, Arts
MSC Care Management April 2011 - Present
St Catherine Laboure Manor January 2011 - May 2012
Tree of Life May 2008 - August 2009
Education
University of North Florida 2009 — 2011
One Call Care Management February 2015 - Present
One Call Care Management December 2013 - March 2015
MSC Care Management April 2012 - December 2013
CSX Transportation Intermodal November 2010 - April 2012
United States Navy January 1999 - December 2009
Skills
Navy, Aircraft, Data Entry, Electronics, Inspection, Flights, Analysis, Aviation, Container, Leadership, Training, Outlook, HIPAA, Security Clearance, Medical Terminology, Strategic Planning, Supervisory Skills, Microsoft Word, Microsoft Excel, Microsoft Office, PowerPoint, Public Speaking, Management, Customer Satisfaction, Data Analysis, Team Leadership, Cold Calling
Education
Southern New Hampshire University 2013 — 2015
Master of Science (MS), Industrial and Organizational Psychology
University of Phoenix-Jacksonville Campus 2011 — 2013
Bachelors, Psychology
Florida State College at Jacksonville 2007 — 2009
AA, General Studies
Disabled April 2013 - Present
Talagy January 2013 - February 2013
MSC Care Management October 2011 - February 2012
Phipps & Howell September 2002 - June 2009
Taylor County Emergency Management February 2000 - September 2002
Perry Police Department 1998 - February 2000
Perry Police Deparment June 1997 - 1998
Skills
Management, Customer Service, Microsoft Word, Outlook, PowerPoint, Access, Employee Relations, Insurance, Microsoft Excel, Microsoft Office, Payroll, Recruiting, Team Building
Education
Aveda Institute 2010 — 2011
Spa Therapist, Dual Licensed Full Specialist/Massage Therapist
Keiser College 2009 — 2010
Nursing (RN)
Emergency Mgt. Academy 2001 — 2001
Certification, Emergency Management
North Florida Community College 1998 — 2000
Crabapple Academy October 2014 - Present
Peak Inc. August 2013 - July 2014
Wayman Academy of the Arts December 2012 - August 2013
MSC Care Management May 2012 - December 2012
Florida Department of Children and Families July 2011 - May 2012
Titus Sports Academy January 2010 - May 2011
Skills
Sales Management, Teaching, Event Planning, Outside Sales, Employee Training, Public Speaking, Customer Satisfaction, Microsoft Office, Business Development, Data Analysis, Problem Solving, Customer Retention, Financial Analysis, Event Management, Manage Client..., Data Management, Project Management, Sales, Multi Tasking, Mathematics, Financial Controlling, Cash Management, Access, Organization, Secretarial Skills, Training, Microsoft Excel, PowerPoint
Education
Kaplan University-Davenport Campus 2013 — 2014
Master of Arts (M.A.), Higher Education/Higher Education Administration
Florida State University 2006 — 2009
Bachelor of Arts (B.A.), English Language and Literature, General
One Call Care Management July 2015 - Present
One Call Care Management September 2014 - Present
One Call Care Management April 2013 - September 2014
One Call Care Management June 2012 - April 2013
MSC Care Management November 2010 - June 2012
MSC Care Management December 2009 - November 2010
Skills
Leadership, Healthcare, Sales, Customer Service, Problem Solving, PowerPoint, Microsoft Word, Microsoft Office, Microsoft Excel, Data Analysis, Process Improvement, Negotiation, Outlook, Team Building, Research, Time Management, Customer Satisfaction, Sales Operations
Education
Florida State University 2005 — 2009
Sociology, Business, Communication
Paxon School for Advanced Studies
High School Diploma
Microsoft November 2012 - Present
Fidelity National Financial July 2006 - November 2012
SuperStock August 2005 - July 2006
MSC Care Management July 2003 - August 2005
Luhrs Sportfish February 2005 - April 2005
Ideal PC Inc. June 2001 - December 2003
TNT Logistics December 2000 - July 2003
Broadclick Inc May 1999 - September 2000
Skills
System Architecture, Application Architecture, Software Design, Design Patterns, Agile, Database Design, SOA, .NET, C#, WCF, ASP.NET MVC, REST, SQL Server, SQL database design, SOAP, XML, Web Services, Microsoft SQL Server, ASP.NET, Test Driven Development, Agile Methodologies, JavaScript, Software Development, LINQ, SQL, TFS, Windows Azure
Education
Rensselaer Polytechnic Institute
BS, Computer Science
One Call Care Management September 2013 - Present
One Call Care Management June 2006 - Present
MSC Care Management June 2006 - December 2012
Amisys Synertech December 2001 - 2006
Skills
C# .net, Windows Services, WCF Services, Web Services, MSMQ, Microsoft SQL Server, Biztalk Server, WWF Rules Engine, TFS Configuration, Build Automation, TFS, C#, BizTalk, .NET, ASP.NET, Visual Studio, XAML, SQL, Visual Basic, XML, SOA, SSIS, AJAX, ADO.NET, WinForms, Databases, Web Applications, SDLC, Agile Methodologies, Requirements Analysis, Visio, Software Development, ASP, Database Design, Scrum, XSLT, LINQ, Entity Framework, VB.NET, WCF, T-SQL, IIS
Education
King's College 1981 — 1987
BS, Computers and Information Systems
Coach Up August 2010 - Present
Hendricks Day School June 2014 - June 2015
Hendricks Day School June 2010 - June 2015
Beaches Chapel School August 2012 - August 2014
Atlantic Storm AAU Basketball February 2012 - February 2014
MSC Care Management October 2011 - August 2012
University Christian School August 2008 - August 2010
University Christian School August 2008 - August 2010
Mandarin High School September 2005 - August 2008
Healthcare Parking Systems of America March 2003 - September 2005
Skills
Training, Teaching, Coaching, Leadership, Time Management, Management, Analysis, Customer Service, Project Planning, Sales, Budgets, Leadership Development, Customer Satisfaction, Public Speaking, Team Building, Staff Development
Education
University of Phoenix 2005 — 2007
Master, Business Administration
September 2005University of Phoenix
Bachelor of Science, Business Management
MSC Care Management November 2011 - Present
One Call Care Management November 2011 - Present
Alternative Risk Services April 2011 - September 2011
GENEX Services, Inc. February 2009 - April 2011
Wells Fargo February 2006 - June 2008
Briggs Auto Group September 2003 - February 2006
Pinnacle Nissan 2002 - 2003
John Elway Toyota 1997 - 1999
Skills
Workers Compensation, Insurance, Managed Care, Sales Management, Account Management, New Business Development, Strategic Planning, Sales, Cold Calling, Team Building, Healthcare, Health Insurance, Sales Process, Recruiting, Employee Relations, Customer Service, Training, Medicare, Business Development, Employee Benefits, Leadership, Selling, Direct Sales, Marketing Strategy, Negotiation, Customer Retention, Salesforce.com, Customer Satisfaction, Claim, Sales Operations, Contract Negotiation, Process Improvement, Coaching, Sales Presentations, Marketing, CRM, Public Speaking, Time Management, Networking, Management, Workers' Compensation..., B2B, Forecasting, Call Centers, Cross-functional Team..., Executive Management, Finance, Medical Devices, Strategy, Team Leadership
Education
Baker University 2010 — 2014
Bachelor, BSM
The University of Kansas 1990 — 1992
Communications
The Arc Jacksonville July 2013 - Present
EverBank December 2012 - May 2013
MSC Care Management January 2012 - November 2012
Best Buddies International September 2007 - December 2011
Best Buddies Florida September 2007 - December 2011
American Marketing Association - Jacksonville Chapter July 2010 - July 2011
JaxWraps January 2007 - June 2007
Aetna June 2006 - December 2006
Skills
Public Relations, Fundraising, Internal Communications, Event Planning, Volunteer Management, Social Media, Non-profits, Editing, Marketing Communications, Community Outreach, Marketing, Newsletters, Press Releases, Strategic Communications, Event Management, Nonprofits, Program Management, Program Development, Public Speaking, Media Relations, Grant Writing, Social Media Marketing, Advertising, Copywriting, Email Marketing
Education
University of North Florida 2002 — 2006
BS, Communications
University of North Florida 2002 — 2006
Bachelor of Science (B.S.), Communications
Pharmaca Integrative Pharmacy May 2015 - Present
Be Styled October 2014 - April 2015
Pharmaca Integrative Pharmacy January 2014 - July 2014
Highland Capital Partners May 2013 - July 2014
Highland Capital Partners December 2011 - May 2013
Highland Capital Partners June 2010 - December 2011
Design Within Reach May 2009 - August 2009
MSC Care Management May 2007 - August 2008
Monitor Clipper Partners September 2006 - August 2008
Monitor Group September 2005 - September 2006
Education
Harvard Business School 2008 — 2010
Master of Business Administration (MBA)
Northwestern University
BA, History and Political Science
Florida State College at Jacksonville August 2014 - Present
MSC Care Management 2010 - 2011
US Census Bureau April 2010 - June 2010
Aetna August 2006 - November 2009
Comcast Cable October 2005 - August 2006
CitiStreet May 2004 - April 2005
Washington Mutual January 2005 - March 2005
Blue Cross Blue Shield of Florida January 2004 - October 2004
First Coast Security Services, Inc. June 2000 - November 2003
Skills
Customer Service, Microsoft Office, Microsoft Word, Customer Retention, Telephone Skills, Insurance, Public Speaking, Inventory Management, Call Centers, Troubleshooting, Teamwork, Team Building, Data Entry, Training, Supervisory Skills, Coaching, Social Media
Education
Florida State College at Jacksonville 2014 — 2016
Information Technology, Freshman
Florida State College at Jacksonville 2014 — 2016
Associate of Science (A.S.), Information Technology
Englewood High School 1994 — 1999
High School Diploma, General Studies
Triumph Learning February 2014 - Present
Navitas Lease Corp. November 2012 - November 2013
MSC Care Management February 2010 - January 2012
PPR Healthcare Staffing April 1999 - April 2009
Brooks Rehabilitation January 1998 - January 1999
Skills
Inside Sales, Hospital Account..., Hospital Recruitment, Healthcare, Recruiting, National Account..., New Business Development, Telemarketing, Customer Service, Marketing, Sales, Talent Acquisition, Temporary Placement, Permanent Placement, Coaching, Sales Management, Sales Process, Customer Satisfaction, Strategic Planning, Sourcing, Employee Relations, Direct Sales, Team Leadership, Business Strategy, Process Improvement, Management, Sales Presentations, Business Development, Time Management, Customer Retention, Team Building, Human Resources, CRM, Training, Salesforce.com, Sales Operations, Selling, Microsoft Excel, College Recruiting, Leadership, Public Speaking, Healthcare Management, Budgets, Building Relationships, Employee Benefits, Employee Training, Interviews, Microsoft Office, Outlook, Social Networking
Education
University of Florida 1996 — 1998
Bachelor of Health Science, Rehabilitation Services
Florida State University 1994 — 1996
AA, Peace Studies and Conflict Resolution
Sander Sales Institute 2005 — 2011
Presidents Club, Sandler Sales Institute, President's Club
J & J Home Remodelers June 2012 - December 2013
Pace Analytical March 2010 - July 2012
South 2 Real Estate May 2005 - December 2007
MSC Care Management May 2002 - April 2005
Skills
Medical Devices, Laboratory, Healthcare, Analytical Chemistry, Research, Gas Chromatography, GLP, HPLC, Chemistry, Chromatography, Microsoft Office, Quality Assurance, Regulatory Affairs, Mass Spectrometry, Analysis, Process Improvement
Education
The University of Southern Mississippi 2006 — 2010
Bachelor's of Science, Biology/Chemistry Minor
University of North Florida 2003 — 2005
Griswold Home Care of Melbourne October 2013 - Present
Visiting Angels Living Assistance Services August 2009 - April 2013
MSC Care Management August 2005 - July 2009
Kelly Home Care 1999 - 2005
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, Access, Data Entry, Healthcare, Healthcare Management, Team Building, Home Care
Education
Borough of Manhattan Community College 1988 — 1990
Business Administration and Management, General
McKesson July 2011 - Present
Comcast Cable July 2009 - February 2011
MSC Care Management November 2006 - April 2009
Exotic Bird Hospital April 2004 - November 2006
Skills
Technical Support, IT Hardware Support, Help Desk Support, Computer Repair, CompTIA A+ Certification, CompTIA Network+, Laptops, Mobile Devices, Desktop Computers, Troubleshooting, Virus Removal, Information Security, Wireless Networking, Home Networking, Business Networking, Microsoft Operating..., Microsoft Office, Active Directory, Android, Blackberry, iOS, Cisco Networking, Pharmaceutical Industry, Call Centers, Customer Support, Highly Dedicated, Team Leadership, Employee Training, Organized Multi-tasker, Proficient Typing Skills, Learning Quickly, Healthcare Information..., Supply Chain Software, E-commerce, Home Theater, Graphic Design, Comic Art, Photoshop, Creativity, Veterinary, Exotic Animals
Education
Florida Community College at Jacksonville
GED
Edmonds Community College 2002 — 2003
High School Equivalence Certificate Program, 3.8 with Honors
UF Health Jacksonville January 2005 - Present
MSC Care Management August 2009 - February 2010
Baptist Medical Center November 2008 - August 2009
Skills
Purchasing, Process Improvement, Auditing, Invoicing, Finance, Human Resources, Analysis, Healthcare, Administration, Research, Investments, Financial Reporting, Financial Modeling, Management, Forecasting, Employee Benefits, Financial Analysis, Financial Accounting, Policy
Education
Capella University 2012 — 2014
Master of Business Administration (M.B.A.), Project Management
University of Phoenix
Bachelor's degree, Business Administration and Management, General
Acosta Mosaic Group May 2015 - Present
Shopper Solutions, Powered by Acosta Mosaic Group October 2013 - May 2015
Acosta Marketing Group September 2012 - October 2013
Acosta Marketing Group August 2011 - September 2012
MSC Care Management December 2009 - August 2011
MSC Care Management July 2009 - December 2009
Skills
Account Management, Marketing, Outlook, Customer Service, Microsoft Excel, Time Management, Sales Management, Program Management, Budgets, Analysis, Retail, Administration, Management, PowerPoint, Strategic Planning, Marketing Strategy, Leadership
Education
Florida State University - College of Business 2005 — 2009
Bachelor of Science, Marketing, Minor in Communications
TrinityGateways.net February 2008 - Present
ista North America April 2007 - June 2010
MSC Care Management January 2006 - March 2007
Skills
Creative Writing, Sewing, Cooking, Poetry, Blogging, Published Author, Fiction Writing, Books
Education
University of Central Florida 2000 — 2003
Bachelor's in English, Creative Writing
Manatee Community College 1998 — 2000
Associate's in Arts, General Education
MSC Care Management July 2011 - Present
Everest University- Orange Park Campus December 2009 - July 2011
Job News March 2009 - December 2009
TEKsystems October 2003 - January 2009
Epicus 1999 - 2002
PrimeCo PCS 1996 - 1998
Skills
Talent Acquisition, Technical Recruiting
Education
Georgia College and State University 1987 — 1989
UGA
One Call Care Management April 2012 - Present
MSC Care Management June 2010 - April 2012
HCA September 2009 - June 2010
MED3000 July 2007 - September 2009
Sandy Sansing Automotive Group December 2004 - July 2007
Skills
Process Improvement, Forecasting, Leadership, Management, Access, Healthcare, Budgets, Financial Analysis, Sales Operations, Strategic Planning, Workers Compensation, Operations Management, Sales Management, Managed Care, Visual Basic, Strategy
Education
East Carolina University - College of Business 2010 — 2011
MBA, Health Care Management
University of West Florida 2002 — 2006
BSBA, Accounting, Finance
One Call Care Management April 2013 - Present
MSC Care Management October 2010 - March 2013
Smart Start Tutoring June 2010 - August 2010
Stetson University August 2006 - May 2010
Skills
Access, Research, Microsoft Excel, Analysis, Financial Analysis, SQL, Microsoft SQL Server, Oracle Reports, Financial Forecasting, SPSS, Data Analysis, PowerPoint, Private Pilot, Microsoft Office, Piano Playing, Sales
Education
Stetson University 2009 — 2010
MBA, Business Administration
Orlando Utilities Commission January 2015 - Present
First Data Corporation November 2013 - August 2014
Duke Energy Corporation June 2013 - October 2013
Walt Disney World November 2012 - May 2013
Express Scripts August 2012 - October 2012
Nevada Energy February 2012 - July 2012
Duke Energy Corporation July 2011 - February 2012
MSC Care Management March 2011 - July 2011
New York Life August 2010 - December 2010
USAA May 2010 - July 2010
Skills
Process Improvement, Six Sigma, Business Process..., Analysis, Business Analysis, Project Management, SDLC, Leadership, Change Management, Integration, Business Process, Business Process Design, Vendor Management, Project Portfolio..., Requirements Gathering, Business Intelligence, Requirements Analysis, PMO, Consulting, Cross-functional Team..., Visio, Process Engineering, Software Project..., IT Strategy, Program Management, Quality Assurance, Strategic Planning, Outsourcing, CRM, Team Leadership, Financial Analysis, Management Consulting, PMP, SharePoint, Resource Management, Strategy, Business Transformation, Enterprise Architecture, Stakeholder Management, Business Requirements, Smart Grid, Demand Response, Operational Excellence, Risk Management, Business Process..., IT Management, Utility Industry, Demand Forecasting
Education
University of Central Florida 1989 — 1991
BA, History
One of Big Financial Bank August 2011 - Present
MSC Care Management April 2011 - June 2011
Bank of America September 2009 - December 2010
Fidelity National Information Services June 2005 - August 2009
cyberthink inc 2005 - 2009
Skills
Microsoft SQL Server, ASP.NET, VB.NET, C#, T-SQL, XML, SSRS, Visual Studio, Web Services, Databases, ASP, SSIS, Visual Basic, HTML, PHP, MS Project, Erwin
Education
University of Bridgeport 1999 — 2002
MASTER, COMPUTER SCIENCE
Interrail Engineering, Inc April 2014 - Present
MSC Care Management November 2009 - March 2014
Education
Southwestern College 2008 — 2010
Bachelor's Degree, Business Administration and Management, General
One Call Care Management March 2011 - Present
GENEX Services, Inc. February 2007 - March 2011
MSC Care Management March 2003 - February 2007
Shriners Hospitals for Children September 1999 - February 2002
Mercy Methodist Hospital/Mercy San Juan Medical Center July 1998 - September 1999
Skills
Customer Service, Healthcare, Medicare, Sales Management, Insurance, Managed Care, Workers Compensation, Account Management, Medical Devices, Health Insurance, Employee Benefits, Sales, Recruiting, Claim
Education
Pacific Lutheran University 1994 — 1998
Bachelors of Science, Nursing
Safariland May 2015 - Present
Deutsche Bank January 2015 - Present
Allstate April 2013 - May 2014
DMEautomotive January 2012 - April 2013
MSC Group June 2011 - December 2011
World Golf Village Toastmasters January 2011 - December 2011
MSC Group October 2009 - June 2011
Phi Mu Alumni Chapter February 2010 - January 2011
World Golf Village Toastmasters January 2010 - December 2010
MSC Care Management June 2007 - October 2009
Skills
SQL, Microsoft Excel, Microsoft Word, Access, Salesforce.com, Account Management, Facebook, Leadership, Sales, Customer Service, Outlook, Microsoft Office, Process Improvement, Team Leadership, Strategic Planning, Data Analysis, Business Analysis, PowerPoint, Public Speaking, Team Building, Analysis, SharePoint, Cold Calling, Troubleshooting, Vendor Management, Social Networking, Operations Management, Marketing Strategy, Forecasting, Budgets, Accounting, Accounts Payable, Sales Operations, Retail, Time Management, Recruiting, Inventory Management, New Business Development, Sales Management, Management, Cross-functional Team..., Databases, Marketing, Insurance, Training, Contract Negotiation, Visio, Customer Satisfaction, Project Management, Networking
Education
University of Phoenix 2008 — 2009
MBA, Business Administration and Management, General
Millsaps College 2003 — 2007
Business Administration, Business
Express Scripts March 2010 - Present
Express Scripts April 2012 - September 2012
Express Scripts August 2008 - March 2010
Express Scripts February 2009 - August 2009
Express Scripts August 2008 - February 2009
MSC Care Management April 2005 - August 2008
MSC Care Management May 2002 - April 2005
Goodrich August 2001 - February 2002
Goodrich August 2000 - August 2001
Skills
Customer Service, Data Entry, Administrative..., Photography, Photoshop Elements, Lightroom, Contemporary Art, Visual Arts, Call Centers
Education
Florida Community College at Jacksonville 2013 — 2016
Associate of Science (A.S.), Graphic Design
Polk Community College 2006 — 2008
Associate of Science (A.S.), Multi-Media Design & Technology, N/A
Florida Community College at Jacksonville 1999 — 2000
Associate of Science (A.S.), Sign Language Interpretation and Translation, N/A
MSC Care Management May 2011 - July 2011
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Customer Service, Microsoft Word, Photoshop, Research, Social Media, Accounts Receivable, Invoicing, Data Analysis
Education
St. George's University 2013 — 2017
Doctor of Medicine (M.D.), Medicine
University of Florida 2009 — 2013
Master of Science (M.S.), Management
University of Florida 2009 — 2012
Bachelor of Science (BS), Biochemistry
ADVOS legal pllc June 2015 - Present
Mission Air Ministries, Inc. August 2013 - Present
One Call Care Transport and Translate January 2013 - August 2014
MSC Care Management April 2010 - December 2012
MSC Group, Inc. - Optimal Care April 2010 - December 2012
MSC Care Management August 2008 - April 2010
MSC - Medical Services Company January 2007 - August 2008
Rogers Towers, P.A. 2005 - January 2007
Skills
Intellectual Property, Litigation, Commercial Litigation, Contract Negotiation, Corporate Law, Mergers, Healthcare, Corporate Governance, Legal Research, Mergers & Acquisitions, Legal Writing, Strategy, Leadership, Government, Joint Ventures, Executive Management, Employment Law, Dispute Resolution, Negotiation, Policy, Civil Litigation, Privacy Law, Risk Management, Management, Acquisitions, Start-ups, Managed Care, Legal Advice, Product Liability, Medical Devices, Mediation, Litigation Management, Medicare, Arbitration, Contract Management, Due Diligence, Workers Compensation
Education
University of Florida - Fredric G. Levin College of Law 2002 — 2004
J.D.
University of Florida 1998 — 2001
B.A., Political Science, International Relations
University of Maryland Medical Center July 2014 - Present
Sandvik June 2013 - December 2013
Alpha Numeric Systems November 2012 - February 2013
Siemens Industry April 2012 - November 2012
MSC Care Management June 2010 - March 2012
TEKsystems / Georgetown University Hospital April 2009 - June 2010
CDC Software / Erickson August 2008 - April 2009
TEKsystems @ Prometric June 2008 - August 2008
e4e December 2007 - January 2008
TEKsystems @ Dollar Tree Stores Inc May 2007 - August 2007
Skills
Active Directory, Citrix, Troubleshooting, Computer Hardware, Antivirus, Norton Ghost, Networking, Help Desk Support, Cisco Technologies, Routers, Operating Systems, Firewalls, Windows Server, System Deployment, DNS, Technical Support, Switches, Wireless Networking, Hardware, Laptops, Microsoft Certified..., Software Installation, Software Documentation, Security, Windows 7, Windows XP, CompTIA A+, Remote Desktop, LAN-WAN, Windows
Education
New Horizons Computer Learning Centers 2012 — 2012
A+, IT
ECPI University 2004 — 2004
N/A, Computer Network Technology
Jacksonville Jaguars May 2015 - Present
AT&T March 2015 - Present
Integrative Health and Allergy Ctr February 2014 - March 2015
ADT August 2013 - February 2014
Serenity Transport & Translate February 2013 - August 2013
MSC Care Management February 2012 - February 2013
HCA June 2006 - February 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Negotiation, Editing, C++, C, Java, Data Entry, Management, Team Building, Customer Satisfaction, Troubleshooting, Training, Operations Management, Account Management, Leadership, Healthcare, Hiring
Education
Florida State College at Jacksonville 2012 — 2019
Bachelor's degree, Business Administration and Management, General
Jacksonville Job Corp 2006 — 2007
Trade, Certificate in Business Office Admin
Sia Tech Acadmey 2006 — 2007
High School Diploma, General Studies
Navitas Lease Corp. February 2012 - Present
BYO Recreation April 2011 - February 2012
MSC Care Management June 2010 - April 2011
Align Networks June 2009 - June 2010
Naomi Williams Photography June 2005 - 2010
Merrill Lynch March 2008 - February 2009
Professional Placement Resources November 1999 - January 2003
Skills
New Business Development, Marketing Strategy, Customer Satisfaction, Customer Service, Sales, PowerPoint, Microsoft Excel, Account Management, Microsoft Office, Process Scheduler, Marketing, Outlook
Education
Florida State University 1994 — 1998
Biology, Science
Bishop Kenny High School 1991 — 1994
One Call Care Management February 2014 - Present
One Call Care Management August 2013 - February 2014
MSC Care Management August 2008 - August 2013
Skills
Team Building, Process Improvement, Healthcare, Customer Service, Strategic Planning, Account Management, Leadership, Sales, Managed Care, Training
Education
Florida State College at Jacksonville
UNF Student Health Services May 2015 - Present
One Call Care Management August 2009 - Present
Baptist Medical Center Nassau July 2009 - Present
Baptist Medical Center Nassau October 2008 - July 2009
Medical Services Company June 2006 - January 2008
MSC Care Management February 2004 - December 2007
MSC Konsult AB March 2003 - January 2005
MSC Konsult AB January 2001 - January 2003
Skills
Case Management Services, Medical-Surgical, Vital Signs, private duty nursing, Surgical ICU Step Down, Trauma Nursing, BLS, ACLS, First Aid, Corporate Wellness, Certified Immunizer
Education
Jacksonville University 2012 — 2013
Bachelor of Science, Registered Nursing/Registered Nurse
Jacksonville University 2012 — 2013
Bachelor's degree, Registered Nursing/Registered Nurse
Florida State College at Jacksonville 2007 — 2009
Associate of Science (A.S.), Registered Nursing/Registered Nurse
Florida Community College at Jacksonville, School of Nursing
Associates Degree, Nursing
Red Spot Interactive November 2009 - Present
MSC Care Management October 2007 - October 2009
ALDO Group June 2006 - October 2007
Chick-fil-A August 2003 - November 2006
Skills
Employee Training, Lead Management, Customer Service, Salesforce.com, Team Building, Quality Assurance, Preparation Of Reports, Corporate Events, Operations Management, Highly detail oriented, Bilingual, Microsoft Office, Appointment Scheduling, Computer/Technical..., Multi Tasking, Retail Sales, Store Management, Account Management, CRM, Email Marketing, Leadership, Lead Generation, Sales
Education
Florida Atlantic University 2010 — 2015
Bachelor of Business Administration (B.B.A.), Accounting
Palm Beach State College 2007 — 2010
Associate of Arts (A.A.), Accounting
One Call Care Management April 2014 - Present
MSC Care Management January 2011 - Present
MSC Care Management September 2009 - February 2011
MSC Care Management June 2008 - August 2009
MSC - Medical Services Company January 2008 - June 2008
MSC - Medical Services Company November 2006 - December 2007
Stony Brook University June 2003 - July 2006
Quinnipiac University June 2002 - June 2003
Duke University July 2001 - June 2002
Education
Marist College 1997 — 2001
BA, Communications
Dignity Health January 2008 - Present
AUTO-logistics.com, LLC March 2005 - February 2008
MSC Care Management March 2004 - March 2005
Skills
Healthcare, Program Development, Case Management, Social Services, Community Outreach, Grant Writing, Nonprofits, Public Speaking, Healthcare Management, Policy, Hospitals, Program Management, Leadership Development, Leadership, Logistics Management, Community Benefit, Team Building, Healthcare Information..., HIPAA, Strategic Planning, Event Planning, Customer Service, Project Management
Education
Chandler/Gilbert Community College 2012 — 2017
Associate’s Degree, Registered Nursing/Registered Nurse
Magellan Group/ Tenron, LLC March 2006 - March 2015
MSC Care Management 2001 - 2006
StatCare 2001 - 2002
SafeCo Insurance 1998 - 2001
Skills
Management, Healthcare, Workers' Compensation, Customer Relations, Sales, Presentations, Marketing, Staff Development, Training, Education, Research, Territory Startup &..., Territory Penetration, Closing Abilities, Account Management..., Workers Compensation, Claims Management, Customer Service, Managed Care, Negotiation, HIPAA, Risk Management
Education
University of Baltimore 1991 — 1994
Government & Public Policy, Human Resources
MSC Care Management February 2008 - Present
Fidelity National Financial August 2007 - February 2008
Skills
Accounting, Cost Accounting, Accounts Payable, Accounts Receivable, Account Reconciliation, Financial Reporting, Financial Analysis, Process Improvement, General Ledger, Auditing, Invoicing, Internal Controls, Peachtree, Oracle, JD Edwards, Great Plains Software, CSRD, QuickBooks, Microsoft Excel, Microsoft Word, Adobe Acrobat
Education
Everest University-Jacksonville 2012 — 2014
Bachelor of Applied Science (B.A.Sc.), Accounting
Everest University-Jacksonville 2005 — 2007
Associate of Science (A.S.), Accounting
OceansideTen Management, Inc. March 2015 - Present
DMEautomotive October 2013 - November 2014
Mystical Basket May 2012 - September 2014
Fidelity National Financial March 2007 - September 2013
Bank of America October 2006 - March 2007
MSC Care Management May 2002 - October 2006
Skills
C#, SQL, ASP.NET MVC, .NET, WCF, WPF, LINQ, HTML, JavaScript, MVVM, WPF Development, Visual Studio, Windows Azure, XAML, ASP.NET, AJAX, SQL Azure, RavenDB, XML, MVC, knockout.js, TFS, Git, Java, T4, Amazon Web Services..., Matlab, REST, ASP.NET Web API, MongoDB
Education
University of Florida 2010 — 2012
Master of Science (M.S.), Computer Science
Jacksonville University 2000 — 2012
Bachelor's degree, Computer Information Systems
Express Scripts July 2008 - Present
MSC Care Management October 2005 - June 2008
Andersen Tax March 2003 - October 2005
US Navy 1994 - 1998
Skills
Account Management, Workers Compensation, Sales, Strategic Planning, Contract Negotiation, Forecasting, Pharmacy Benefit..., Team Building, Business Development, Process Improvement, Insurance, Claim, Sales Operations, Cross-functional Team..., Direct Sales, Negotiation, Employee Benefits, Pricing, Sales Presentations, Cold Calling, Executive Management, Risk Management, Sales Management, Management, New Business Development, Medicare, Health Insurance, Training, Marketing, Selling, Customer Satisfaction, Leadership
Education
University of California, Los Angeles 2000 — 2003
B.A. in Business Economics, Economics
Salon Eleven Jax April 2011 - Present
Mary Kay Cosmetics September 2008 - Present
MSC Care Management 2002 - 2009
Education
Paul Mitchell The School of Jacksonville 2010 — 2011
Cosmetology, Full Cosmetology
Florida State College at Jacksonville 1998 — 2000
MSC Care Management November 2011 - Present
CTI Resource Management Services, Inc. September 2006 - August 2010
CTI Resource Management Services, Inc. February 2005 - September 2006
CTI Resource Management Services, Inc. January 2004 - January 2005
AT&T (Formerly Bellsouth) January 2000 - January 2004
AT&T American Transtech April 1999 - December 1999
AT&T American Transtech May 1995 - April 1997
AT&T American Transtech November 1994 - April 1995
AT&T American Transtech July 1993 - October 1994
AT&T American Transtech September 1992 - July 1993
Skills
Process Improvement, SDLC, Visio, Windows Sharepoint..., Basic SQL, Microsoft Word, Microsoft Excel, Microsoft Visio, Crystal Reports, Microsoft Access, PowerPoint, Remedy 7, MS Project, SOA, Business Analysis, Information Technology, SQL, Requirements Gathering, Management, SSIS, HTML, Software Documentation, Microsoft SQL Server, Call Centers, TFS, Quality Assurance, SharePoint, Project Management, SSRS, Databases, Requirements Analysis, .NET, Access, Business Process, Web Applications, Visual Basic, WCF, XML, Database Design, Training, T-SQL, Integration, Software Project...
Education
University of Phoenix 2001 — 2003
B.S., Information Technology
Align Networks March 2015 - Present
Safariland September 2013 - March 2015
VyStar Credit Union September 2012 - August 2013
MSC Care Management March 2012 - August 2012
SoftRock December 2010 - July 2011
SoftRock March 2008 - December 2010
KB Home January 2007 - September 2007
Skills
SQL, Business Analysis, Visio, Microsoft SQL Server, Access, Project Management, HTML, Microsoft Office, Online Advertising, Microsoft Excel, SSIS, C#, Java, SSRS, SSAS, MySql, ETL, Databases, Analytics, Data Warehousing, Management
Education
University of Florida 2011 — 2012
Master of Science, Information Systems & Operations Management, 3.93
University of Florida 2004 — 2006
Bachelor of Science Degree, Marketing
State College of Florida-Manatee-Sarasota 2002 — 2004
Associate of Arts, Business Management
Coastal Spine & Pain Center June 2014 - Present
North Florida OB/GYN at St. Vincents Medical Center January 2013 - June 2014
MSC Care Management March 2012 - 2013
RiseHealth May 2011 - March 2012
CPI Corp June 2007 - May 2011
Health Care Center for the Homeless April 2010 - August 2010
Skills
Workflow Analysis, Healthcare Management, Patient Satisfaction, Healthcare Quality, Healthcare Compliance, Patient Safety, Program Planning, Healthcare, Medical Compliance, Plannning, Managed Care, Healthcare Information..., Clinical Research, EMR, Hospitals
Education
Florida Agricultural and Mechanical University
Bachelor of Science (B.S.), Healthcare Management
The University of Phoenix
Master of Business Administration (MBA), Healthcare
Remington College February 2015 - Present
Remington College March 2013 - February 2015
Florida Nurses Association August 2011 - March 2013
Remington College June 2011 - March 2013
Orlando Science Center February 2011 - July 2011
MSC Care Management August 2008 - February 2011
American Reprographics August 2006 - August 2008
Skills
Volunteer Management, Fundraising, Customer Service, PowerPoint, Non-profits, Microsoft Word, Marketing, Social Media, Microsoft Office, Public Relations, Event Management, Facebook, Newsletters, Outlook, Social Networking, Data Entry, Microsoft Publisher, Press Releases, Higher Education, Social Media Marketing, Creative Writing, Non-profit..., Team Building, Marketing Communications, Adobe Acrobat, Administrative..., Nonprofits, Proofreading, Editing, Microsoft Excel, Public Speaking
Education
University of Central Florida 2010 — 2011
Bachelor of Science, Interdisciplinary Studies
Florida State University 2001 — 2003
Anthropology
MSC Care Management April 2013 - Present
SOI July 2012 - April 2013
DiaTri July 2011 - July 2012
Concentra 2004 - 2011
Concentra 1998 - 2004
Skills
Selling, Managed Care, Healthcare, Workers Compensation, Health Insurance, Insurance, Account Management, Healthcare Information..., Healthcare Management, Sales Management, Hospitals, Salesforce.com, Sales, Customer Service, Business Development, Team Building, Management, Leadership, Marketing, CRM, Coaching, Employee Benefits, Negotiation, Sales Operations, Cold Calling, Training, Direct Sales, Sales Process
Education
Stephen F. Austin State University 1994 — 1998
BA, Marketing
North Carrollton Jr. High
The University of Texas at San Antonio
MSC Care Management November 2009 - Present
Express Scripts July 2008 - November 2009
Medical Services Company September 2004 - July 2008
Lenscrafters September 2002 - June 2003
N.E.W. Customer Service Companies, Inc January 1989 - April 2000
Skills
Account Management, Process Improvement, Managed Care, Budgets, Financial Analysis, Workers Compensation, Claim, Healthcare, Pharmacy Benefit..., Sales, Insurance, Medicare, Training, Finance, Pricing, Provider Relations, Executive Management, Employee Benefits, Cross-functional Team..., Health Insurance, Contract Negotiation, Forecasting, Strategic Planning, Medicaid, Healthcare Industry, HIPAA, Risk Management, Leadership, Sales Operations, Analysis, Team Building, Medical Devices, Mergers & Acquisitions, Sales Management, Management
Education
The University of Akron
BS, Accounting
MSC Care Management December 2010 - Present
Express Dental Care 2007 - 2010
Education
University of Phoenix 2006 — 2007
M. Ed
San Diego State University-California State University
BS, Health Science
One Call Care Management April 2014 - Present
One Call Care Management (merged with MSC Care Management) January 1999 - Present
One Call Care Management January 1999 - Present
MSC Care Management June 2012 - December 2012
MSC Care Management March 2012 - November 2012
MSC Care Management April 2010 - June 2012
MSC Care Management January 2009 - April 2010
MSC Care Management January 2007 - January 2009
MSC Care Management February 2004 - January 2007
MSC Care Management January 2000 - February 2004
Skills
Program Management, Program Development, Process Improvement, Continuous Improvement, Performance Improvement, Account Management, Operations Management, Service Improvement, Issue Resolution, Presentation Development, Presentations, Sales Operations, Staff Supervision, Conflict Resolution, Complaint Management, Executive Management, Team Building, Insurance, Managed Care, Workers Compensation, Management, New Business Development, Training, Strategic Planning, Leadership, Healthcare, Sales, Quality Assurance, Marketing, Customer Satisfaction, Business Development, Coaching, Human Resources, Budgets, Project Management, Business Strategy, Product Development, Provider Relations, Medicare, Medical Devices, Customer Service, Negotiation, CRM, Contract Negotiation, Strategy, Pharmacy Benefit..., Utilization Management, Medicaid, Health Insurance, Cross-functional Team...
Education
University of Hawaii at Manoa
Bachelor's Degree, Health/Health Care Administration/Management
Scharf Holdings, LLC January 1999 - Present
CareerShift, LLC February 2013 - Present
AbsenceSoft February 2015 - Present
Fidelity National Financial November 2014 - February 2015
DMEautomotive March 2012 - March 2013
MSC Care Management August 2011 - February 2012
Reed Group August 2008 - August 2011
Home Buyers Warranty July 2005 - July 2008
Time Warner Telecom January 2005 - June 2005
BATMANN Consulting 2005 - 2005
Skills
WCF, C#, Web Services, AJAX, jQuery, MVC, SOA, .NET, Database Design, ASP.NET MVC, ASP.NET, T-SQL, Visual Studio, HTML, SQL, XML, LINQ, IIS, Web Applications, ADO.NET, REST, SDLC, Architecture, Scrum, Integration, Software Development, Databases, NoSQL, TFS, Web Development, SSIS, HTML 5, SQL Server, Agile, CSS, Agile Methodologies, Microsoft SQL Server, Cloud Applications, jQuery UI, WPF, JSON, XPath, XSLT, SSO, JavaScript, Node.js, CouchDB, ElasticSearch, MapReduce, Big Data
Education
Colorado Technical University 2001 — 2003
BS, MBA, IT Business Management
ITT Technical Institute 1998 — 2000
AS, IT Network Engineering
MSC Care Management August 2012 - Present
MSC Group, Inc 2000 - August 2012
Skills
Medical Devices, Account Management, Sales Management, Managed Care, Sales, Strategic Planning, Healthcare, Product Development, Marketing Strategy, Cross-functional Team..., Forecasting, Team Building, Key Account Management, Negotiation, Business Development, Workers Compensation, Management, Analysis
Education
Florida State University 1992 — 1996
Fidelity National Financial April 2008 - Present
Bank of America December 2007 - April 2008
Fidelity National Financial February 2007 - December 2007
Payformance November 2006 - February 2007
Bank of America April 2006 - November 2006
MSC Care Management May 2002 - April 2006
Skills
Microsoft Technologies, .NET, C#, WCF, WPF, SQL, XML, XPath, Databases, Microsoft SQL Server, Data Modeling, Domain Specific..., Domain Modeling, Web Application Design, Desktop Application..., Software Architectural..., Agile Application..., ASP.NET MVC, LINQ, SOA, TFS, ASP.NET, Git, Test Driven Development, ADO.NET
Education
Jacksonville University 2000 — 2002
Computer and Information Sciences, General
MSC Care Management March 2009 - Present
Optimal Translation & Transportation 2007 - 2009
PMSI/Tmesys 2002 - 2006
Skills
Account Management, Team Building, Contract Negotiation, Customer Relations, Customer Service, New Business Development, Sales, Public Speaking, Healthcare, Leadership, Sales Management, Cold Calling, Sales Operations, Salesforce.com, Coaching, Selling, Direct Sales, Insurance, Managed Care
Education
State University of New York College at Oneonta 1970 — 1979
Kelly Services January 2015 - Present
Disney's Lake Buena Vista Golf Course January 2014 - December 2014
MSC Care Management February 2001 - February 2012
MSC February 1999 - February 2001
Skills
Contract Negotiation, Purchasing, Sourcing, Process Improvement, Negotiation, Team Building, Strategic Planning, Supply Management, Customer Service, Inventory Management, Account Management, Medical Devices, Procurement, Strategic Sourcing, Leadership, Contract Management, Microsoft Office, Managed Care, Management, Vendor Management, Healthcare, Forecasting, Sales, Sales Operations, Operations Management, Golf Instruction, Golf Courses, Golf Course Management, Golf Management, Golf, Marketing, Budgets, Retail, Microsoft Excel, Team Leadership, PowerPoint, Coaching, Training, Merchandising, Event Planning, Microsoft Word, Event Management, Project Planning, New Business Development, Time Management, Social Networking, Outlook, Marketing Strategy, Business Development, Customer Satisfaction
Education
Professional Golfers Career College 2012 — 2013
Associate Degree in Golf Management, Golf Course Operation and Grounds Management, 3.78
Gaither High School 1991 — 1995
High School Diploma
Citizens Property Insurance Corporation May 2014 - Present
Allstate June 2013 - December 2013
Florida State College at Jacksonville February 2012 - June 2013
Baptist Health November 2010 - February 2012
MSC Care Management February 2009 - January 2011
Disney August 2008 - June 2009
Fidelity Information Services December 2003 - May 2008
Fidelity Information 2000 - 2008
Merrill Lynch 1999 - 2000
Pomeroy Computer Resources 1997 - 1999
Skills
Disaster Recovery, SharePoint, VMware, Windows Server, Active Directory, VMware ESX, Servers, IIS, Citrix, Virtualization, Network Security, DNS, Server Architecture, Microsoft Exchange, DHCP, Network Administration, Microsoft SQL Server, Troubleshooting, Data Center, Operating Systems, ITIL, System Administration, Microsoft Certified...
Education
Florida State College at Jacksonville 1999 — 2003
AS, Computer Science
Western Governors University
BA, Information Technology
Etchasoft, Inc. January 2013 - Present
MSC Care Management August 2011 - January 2013
Landstar Systems Inc May 2008 - August 2011
Nuvell Financial Systems, LLC (Division of GMAC) October 2004 - April 2008
Sandvik Mining Company December 2007 - February 2008
Blue Cross Blue Shield of FL December 2002 - October 2004
Skinner Nurseries Inc December 2002 - April 2004
REINSURANCE MANAGEMENT, INC January 2001 - November 2002
Contractor/Consultant (various) September 1999 - January 2001
CORBEL & COMPANY February 1995 - August 1999
Skills
C# 4.0, C# 3.0, Foxpro, WPF, ASP.NET, TFS, Silverlight, Visual Basic, VB.NET, XAML, XML, Com, Batch Files, Windows Services, Microsoft SQL Server, HTML, MonoDevelop, Xcode, SQL, Delphi 6, C#, FoxPro, Oracle, .NET, Visual Studio, Databases, T-SQL, SSRS, VSS, WinForms, SSIS, Web Services, AJAX, SOA, ADO.NET, Web Applications, Stored Procedures, IIS, Access, SharePoint, WCF, ASP.NET MVC, Database Design, LINQ, Programming, ASP, Software Development, DB2, Architecture, VBA
Education
Code camps, users groups, etc. 2007 — 2012
University of North Florida 1975 — 1982
Bachelor's, Math, Computer Science
DreamFinder Travel October 2014 - Present
MSC Care Management April 2011 - January 2014
MSC Care Management October 2010 - April 2011
MSC Care Management February 2010 - February 2011
MSC Care Management September 2007 - March 2010
MSC Care Management April 2006 - August 2007
MSC Care Management 2005 - 2006
MSC Group, Inc 2003 - 2005
IDS, LLC 1998 - 2000
Skills
Access, SSRS, Visio, Microsoft SQL Server, Microsoft Excel, Process Engineering, Workers Compensation, Resource Management, Business Analysis, Business Process..., Strategic Planning, Operations Management, MS Project, Quality Auditing, Data Analysis, Systems Analysis, Healthcare, PowerPoint, Microsoft Office, Process Improvement, Program Management, Quality Assurance, Requirements Analysis, SQL, SharePoint, Team Leadership, Training, Integration, Database Design, Databases, Analysis, System Administration, Managed Care, XML, Data Warehousing, Forecasting, Crystal Reports, SDLC, .NET, Windows, Insurance, Software Documentation, Agile Methodologies, Software Development
Education
Disney College of Knowledge 2014 — 2014
Florida State College at Jacksonville 1995 — 1998
Associate of Arts, General Studies
Nathan Bedford Forrest HS 1992 — 1995
Diploma, Honors
One Call Care Management 2010 - Present
MSC Care Management 2010 - 2013
Citibank 2008 - 2010
Education
University of North Florida
B.S., Communications
Harbor Health Systems August 2015 - Present
One Call Care Management February 2015 - Present
One Call Care Management December 2013 - Present
One Call Care Management September 2012 - December 2013
MSC Care Management January 2008 - September 2012
MSC Care Management January 2006 - January 2008
MSC Care Management December 2003 - January 2006
MSC Care Management January 1996 - December 2003
Skills
Product Management, Healthcare, Managed Care, Strategic Planning, Customer Service, Team Building, Process Improvement, Medicare, Workers Compensation, Account Management, Sales, Program Management, Insurance, Product Development, Change Management, Marketing Strategy, Health Insurance, Leadership, Management, Social Media, Business Development, Cross-functional Team..., Marketing, CRM, Data Analysis, Executive Management
Education
Radford University - College of Business and Economics 1985 — 1988
Bachelor of Science (BS), Business Administration and Management, General
BILO-WINN DIXIE/MERIT STAFFING June 2015 - June 2015
FLORIDA BLUE/INCEPTURE October 2013 - June 2014
ING/APEX July 2013 - October 2013
ALLSTATE/KELLY SERVICES February 2013 - June 2013
ING/KELLY SERVICES April 2012 - January 2013
MSC Care Management February 2011 - September 2011
TRG CUSTOMER SOLUTIONS April 2010 - January 2011
BCBSF 2006 - 2009
Florida Combined Life Insurance Co. Inc 2002 - 2006
BCBSF 1988 - 2002
Skills
Microsoft Office, Project Management, Business Analysis, Management, Insurance, Microsoft Excel, Process Improvement
Education
Jacksonville University
Bachelor of Science, Business and General Studies
Florida Community College at Jacksonville
Associate of Arts, Business Administration/Management and Marketing Management
One Call Care Management October 2012 - Present
MSC Care Management April 2010 - October 2012
Express Scripts 2008 - 2010
MSC Care Management 2006 - 2008
GENEX Services, LLC 2004 - 2006
Professional Dynamics, Inc. 2003 - 2004
My Gym Children's Fitness Center 2000 - 2004
MSC Care Management January 1997 - July 2000
GENEX Services, Inc. 1991 - 1997
Skills
Sales, Claims Management, Workers Compensation, Insurance, Managed Care, Medicare, Claim, Healthcare, Marketing, Health Insurance, Sales Management, Pharmacy Benefit...
Education
University of California, Davis 1988 — 1991
B.S., Human Development
Irvington High School
ACT Inc August 2012 - Present
Zanett Commercial Solutions Inc October 2007 - July 2012
ACT Inc 2012 - 2012
MSC Care Management 2009 - 2012
CFS 2006 - 2007
Chase Education Finance 2006 - 2007
Skills
Oracle E-Business Suite, SQL, Oracle, Oracle Applications, PL/SQL, SDLC, OBIEE, Oracle Discoverer, Requirements Analysis, ERP, Business Intelligence, Requirements Gathering
Education
Texas A&M University-Kingsville 2003 — 2005
MS, Mechanical Engg
University of Madras
Verizon Telematics, Inc. February 2014 - Present
Premium Sports Car Racing March 2013 - December 2013
MSC Care Management July 2011 - November 2012
Cypress Care May 2007 - May 2011
Franklin Templeton Investments March 2006 - January 2007
Acosta Sales & Marketing January 2006 - January 2006
EarthLink January 2002 - October 2005
EarthLink September 2000 - January 2002
Skills
Account Reconciliation, Invoicing, Software Documentation, Accounts Receivable, General Ledger, Accounting, Customer Service, Auditing
Education
DeVry University 2010 — 2013
Bachelor of Science in Technical Management, Accounting
Gwinnett College 2008 — 2009
Associate of Science, Business Administration
MSC Care Management April 2013 - Present
Black Diamond Performance Reporting, LLC August 2011 - June 2013
Winn Dixie Stores December 2010 - April 2012
Walmart Stores 2006 - 2010
Wal-Mart Corporate Offices2004 - 2006 August 2004 - October 2006
Best Pontiac, Buick January 2000 - January 2004
9 to 5 Computer Supply January 1997 - January 2000
Skills
Data Analysis, HRIS, Access, Research, SharePoint, Accounts Payable, Invoicing, Accounts Receivable, Accounting, Microsoft Excel, Analysis, PeopleSoft, Applicant Tracking..., Customer Service, Project Management, Software Documentation
Education
University of Phoenix 2006 — 2009
Business Administration
Rainbow Pediatric Center December 2012 - Present
BHCA August 2012 - October 2012
MSC Care Management November 2011 - October 2012
Community Hospice September 2009 - August 2011
Mayo Clinic November 1995 - September 2009
Publix Super Markets June 1982 - June 1995
Skills
Home Care, Case Managment, Neurology, Surgery, Radiology, Nursing, Healthcare, Hospitals, BLS, Healthcare Management, Medical Terminology, Patient Education, Patient Safety
Education
University of North Florida 1996 — 1998
BSN, Nursing/Health
McKesson October 2014 - Present
Insight Global - Assigned to McKesson May 2014 - October 2014
Ettain - Assigned to Bank of America February 2013 - February 2014
Invitation Homes - Blackstone Group October 2012 - October 2012
MSC Care Management January 2012 - October 2012
Deutsche Bank June 2010 - January 2012
Avaya January 2001 - March 2010
Lucent Technologies 1999 - 2001
AT&T 1997 - 2000
Education
University of North Florida - College of Business Administration 2002 — 2004
MBA, Finance Concentration
University of Indianapolis 1993 — 1994
BA, Law Enforcement
Monmouth University
One Call Care Management January 2013 - Present
MSC Care Management January 2007 - January 2013
Education
University of Florida 1990 — 1995
MACC, Accounting
One Call Care Management January 2013 - Present
MSC Care Management May 2005 - Present
Education
University of North Florida - College of Business Administration 2000 — 2009
MAcc, Accounting
Marsh & McLennan Companies, Inc. May 2011 - Present
CIT Technology Finance June 2007 - September 2010
MSC Care Management August 2005 - June 2007
Adecco Staffing, USA March 2002 - August 2005
Skills
Accounts Receivable, Process Improvement, Finance, Analysis, Management, Invoicing, Software Documentation, Business Process..., Portfolio Management, Account Reconciliation, Sales, Accounting, PeopleSoft, Business Development, Budgets, Leadership, Financial Analysis
Education
Governors State University, University 1999 — 2001
B.A, Business and Public Administration; Finance Concentration
Eastern Illinois University 1997 — 1999
Harrah's Casinos January 2010 - Present
MSC Care Management November 2007 - November 2008
Valassis November 2000 - December 2005
Education
Davenport University
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services
Orkin Pest Control September 2013 - Present
Scientific Games July 2011 - September 2013
MSC Care Management January 2008 - December 2010
MSC Care Management June 2005 - January 2008
MSC Care Management December 2001 - June 2005
Skills
Process Improvement, Finance, Microsoft Excel, Accounts Receivable, CRM, SharePoint, Strategic Planning, Team Building, Account Management, Leadership, Accounting, Project Management, Customer Service, Visio, Forecasting, Management
Education
Florida State College at Jacksonville
Accounting and Finance
MSC Care Management April 2008 - Present
MSC Care Management April 2008 - July 2011
Skills
Managed Care
Education
Richard Stockton College of New Jersey 1971 — 1975
Bachelor of Science (BS), Acccounting and Finance
Crabtree & Evelyn March 2011 - Present
MSC Care Management October 2010 - February 2011
South Carolina State University Residential Life and Housing May 2007 - May 2010
South Carolina State University, Legal & Government Affairs September 2006 - May 2010
Education
South Carolina State University 2006 — 2010
BA, Professional English
South Carolina State University
Bachelor of Arts, Professional English
MSC Care Management 2009 - Present
Dr Pepper Snapple Group 2008 - 2009
Southeast Atlantic Beverage 2004 - 2008
Ring Power Corporation 1999 - 2004
Skills
Process Improvement, Business Process..., Business Analysis, Project Management, Business Intelligence, SDLC, Requirements Analysis, Cross-functional Team..., Integration, Forecasting, Vendor Management, IT Strategy, SQL
Education
Jacksonville University 1998 — 1999
MBA
Jacksonville University 1997 — 1999
BS, Finance; International Business
St. Petersburg Engineering School of Electronics 1990 — 1994
Diploma, Computer Science
Computech Corporation February 2012 - Present
MSC Care Management May 2011 - February 2012
Bank of America October 2006 - May 2011
SLK August 2004 - October 2006
Skills
Microsoft SQL Server, Visio, .NET, SSRS, SSIS, SilkTest, ADO.NET, WCF, IIS, SPS 2003, SharePoint Designer, Web Services, ASP.NET, C#, AJAX, ASP.NET MVC, Agile Methodologies, Business Intelligence, Business Analysis, Database Design
Education
Manipal Institute of Technology 2000 — 2004
Bachelor of Engineering (B.E.), Mechanical Engineering
Align Networks February 2011 - Present
MSC Care Management January 2004 - February 2011
Education
City University of New York-Herbert H. Lehman College
Bachelor of Arts (B.A.), Psychology
Carribbean Connection August 2007 - Present
MSC Care Management September 2005 - April 2007
Education
University of North Florida - College of Business Administration
Master of Accountancy, Accounting
MSC Care Management December 2003 - Present
Total Medical Solutions 2003 - 2013
Hill & Ponton P.A. December 2001 - December 2003
KingSize Laundry January 1999 - May 2001
Skills
Accounts Receivable, Accounts Payable, Invoicing, Customer Service, Analysis, Recruiting, Cash Flow, Medicare, Managed Care, Human Resources, Process Improvement, Healthcare, Microsoft Excel, Medical Billing, Medicaid, Access, Accounting, Provider Relations, Insurance, HIPAA, Financial Analysis, Workers Compensation, Auditing, Strategic Planning, Management, Account Reconciliation, Forecasting, Outlook, Finance, General Ledger, Microsoft Word
Education
Seminole Community College 2002 — 2004
Associate's degree, Medical Insurance Coding Specialist/Coder
Align Networks April 2013 - Present
One Call Care Management/Dental Division March 2007 - November 2012
MSC Care Management June 2002 - February 2007
Skills
Senior Executive..., Sales/Marketing &..., Sales Management, Business Development, New Business Development, Account Management, Salesforce.com, Leadership, Sales, Cold Calling, Healthcare, Insurance, Health Insurance, Team Building
Education
Florida State University
Bachelor of Science (BS), Economics
Tampa Catholic High School 1983 — 1985