Multi-Systems Inc.
Industry: Company
DescriptionFounded: 1990 Parent organization: Gary Jonas Computing Ltd Subsidiary: Remco Software Incorporated
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Multi-Systems Inc. Employees
. 2011 - Present
California Southern University 2010 - 2011
Allied Business Schools & Allied American University 2002 - 2011
Multi-Systems Inc. 1996 - 2002
Skills
Lead Generation, Online Marketing, Email Marketing, Digital Marketing, SEM, Online Advertising, Marketing, SEO, Leadership, Marketing Strategy, Social Media Marketing, PPC, Analytics, Google Adwords, For-profit Education, Distance Learning, Brand Management, New Market Expansion, Mobile Marketing
Education
Fort Hays State University 1991 — 1995
Bachelors Degree in Marketing, Bachelors Degree in Management
UOP 1997 — 1999
Master of Business Administration (MBA) in Marketing
Ranstad Technology Services July 2015 - Present
Newtek September 2014 - July 2015
Rigid Industries April 2013 - April 2014
District Medical Group of Arizona, Inc. August 2012 - February 2013
CyraCom October 2011 - June 2012
Multi-Systems Inc. November 1998 - September 2011
Sirius Publishing August 1997 - August 1998
Best Western International August 1996 - July 1997
Skills
Active Directory, Technical Support, Computer Hardware, Windows XP, Networking, Access, Printers, Databases, Customer Service, Windows 7, Microsoft Office, Microsoft Exchange, Servers, XP, DNS, Windows, Network Hardware, Software Documentation, Help Desk Support, Laptops, Network Administration, System Deployment, Operating Systems, DHCP, Computer Repair, Cisco Technologies, Hardware, Software Installation, Windows Server, Microsoft SQL Server, VPN, Switches, Troubleshooting, SharePoint, Security, Firewalls, Group Policy, Antivirus, Routers, System Administration, IP Phones, windows 8, voip phone systems, Virtualization, IT Operations, Information Technology
Education
Glendale Community College
Semi-Conductor Manufacturing, Chemistry, Electronics, clean room production, mathematics, 3.8
Tech Skills
Comptia, A+ IT certification, 4.0
Tech Skills
CompTia N+ Certification, CompTia N+ Certification, 4.0
New Horizons 2014 — 2015
Comptia Sec+ Plus Certification
Amazon February 2015 - Present
Multi-Systems Inc. November 2008 - November 2013
Multi-Systems Inc. July 2008 - November 2008
Multi-Systems Inc. May 2008 - July 2008
Skills
Object Oriented..., Design Patterns, Troubleshooting, Java, Spring MVC, JPA/Hibernate, JSP, SQL, Microsoft SQL Server, Visual Basic, HTML, CSS, JavaScript, AJAX, Programming, Linux, C#, Databases, Testing, MySQL, Software Development, PHP, HTML5, jQuery, SOAP, SQLite, Web Applications, VB.NET, Software Design, Web Development, UML, Spring Framework
Education
Maharishi University of Management 2014 — 2016
Master of Science (M.S.), Computer Science
Seoul National University 2014 — 2014
Computer Science
Dickinson State University 2006 — 2008
Bachelor of Science, Computer Science
"Privately Held" Technology Company May 2014 - Present
ProNet Solutions December 2012 - May 2014
Apriva August 2011 - December 2012
Apollo Group February 2007 - August 2011
State Farm Insurance May 2004 - February 2007
Multi Systems, Inc October 2002 - May 2004
Compucom, Inc July 2001 - April 2002
Earthlink / Mindspring October 1999 - July 2001
United States Air Force October 1992 - July 1999
Skills
Microsoft Office, Visio, Technical Support, DNS, Operating Systems, XP, Computer Hardware, SharePoint, Windows, Networking, Microsoft Excel, Troubleshooting, Windows 7, Windows XP, Servers, Outlook, Help Desk Support, VPN, Customer Service, Hardware, System Administration
Education
Community College of the US Air Force 1994 — 1995
Associates, Computer Science and Technology
STL Truckers, LLC October 2014 - Present
Multi-Systems Inc. April 2013 - Present
Multi-Systems Inc. April 2010 - April 2013
Sheraton Tashkent Hotel and Towers September 2005 - May 2007
Skills
SQL, Databases, Microsoft SQL Server, Customer Service, Hotel Management, Troubleshooting, SQL Server Management..., Technical Support, Active Directory, Networking, Hardware Installation, VPN, Servers, Bomgar, Help Desk Support, Hospitality, Software Installation, Training, Remote Desktop, Operating Systems
Education
Dickinson State University 2010 — 2012
Bachelor of Science (BS), Accounting
Tashkent University of Information Technology 2004 — 2007
Bachelor's degree, Management Information Systems, General
United World College-USA, Montezuma, New Mexico 2002 — 2004
International Baccalaureate Diploma
BPG / Bluestone Planning Group 1995 - Present
Ivy at Dana Hill Condominium 2014 - 2015
MACP / Massachusetts Association of Consulting Planners 2008 - 2011
Move Massachusetts 1989 - 1996
Monacelli Associates Inc. 1978 - 1995
Northeastern University Dept. of Architecture 1992 - 1994
Boston Society of Architects 1987 - 1991
Boston Business Journal 1984 - 1991
DACP / David A. Crane & Partners Inc., Boston and Philadelphia 1975 - 1978
Multi Systems, Inc 1974 - 1974
Skills
Transit-oriented..., Master Planning, Urban Design, Downtown Planning, Campus Planning, Waterfront Planning, Urban Sustainability..., Multi-disciplinary..., Comprehensive Planning, Sustainability, Redevelopment, Mixed-use, Campus, Land Use, Economic Development, Transportation Planning, Land Use Planning, Urban, Landscape Architecture, Architectures, Site Planning, Urban Planning, Regional Planning, Municipalities, Urban Redevelopment, Sustainable Design, Historic Preservation, New Urbanism, Architecture
Education
Harvard University Graduate School of Design
M. City Planning & Urban Design, Urban Planning & Urban Design
Washington University in St. Louis
M. Architecture, Architecture
Washington University in St. Louis
BA
Multi-Systems Inc. 1991 - 2015
Cendant 1991 - 1991
International Property Control Systems 1987 - 1991
Quality Inns International 1985 - 1987
Quality Inns International 1983 - 1984
Skills
Microsoft Visual Studio..., Microsoft Silverlight, Microsoft T-SQL, Microsoft Visual Source..., Web Services, Tcp/ip communications, XML, ASP.NET, Windows Services, WinForms
Education
Northern Michigan University
Bachelor's degree, Information Technology Project Management with Finance
Health Services Advisory Group, Inc. (HSAG) January 2015 - Present
Sabre Corporation June 2011 - January 2015
SoftHotel December 2009 - June 2011
Multi-Systems Inc. March 2004 - December 2009
Pegasus Solutions April 2001 - March 2004
Barrett-Jackson Auction Company May 2000 - April 2001
Arizona Department of Economic Security May 1998 - May 2000
Skills
Microsoft SQL Server, Software Development, Integration, Enterprise Software, Product Management, CRM, C#, XML, Team Leadership, Agile Methodologies, Management, Strategy, Software Project..., Cross-functional Team..., Leadership, ASP.NET, Web Services, Cloud Computing, Software Engineering, SaaS, SDLC, Product Development, .NET, Scrum, E-commerce, Business Analysis
Education
Arizona State University - W. P. Carey School of Business 2015 — 2017
Executive MBA
Arizona State University 1994 — 1998
BS, Computer Information Systems
Avalara January 2015 - Present
Zip Realty, Inc. (Seattle) - HomeSmart (Phoenix) February 2012 - December 2014
Multi-Systems Inc. January 2008 - March 2012
Multi-Systems, Inc. March 2007 - January 2008
Multi-Systems, Inc December 2004 - April 2007
Prime Hospitality September 2000 - August 2004
La Quinta Inns Inc September 1999 - September 2000
La Quinta Inns Inc June 1995 - September 1999
Skills
Revenue Management, Team Building, Customer Relations, Hospitality Management, Sales Management, Account Management, Residential Real Estate..., Revenue Analysis, Real Estate Transactions, Contract Negotiation, Travel Technology, Yield Management, Resorts, Marketing Strategy, Residential Homes, Hotel Management, Strategic Planning, Food & Beverage, Forecasting, Hospitality, Hospitality Industry, Management, Property Management..., Customer Service, Hotels, CRM, Budgets, Training, Leadership, Strategy, Selling, Team Leadership, Customer Satisfaction, Product Management, Project Planning, Marketing, Business Analysis, Time Management, Market Analysis, Negotiation, New Business Development, Real Estate, Operations Management, Strategic Partnerships, Sales
Education
Northern Arizona University 1992 — 1995
BA, Hotel & Restaurant Management
NCR Corporation November 2012 - Present
WR Consulting Group September 2009 - December 2012
Agilysys December 2009 - June 2011
Midwest Financial Group February 2002 - January 2010
Multi-Systems Inc. 2007 - 2008
Cyntergy 1997 - 2001
Cyntergy 1997 - 2001
Starwood Hotels & Resorts Worldwide, Inc. July 1995 - December 1996
The Ritz-Carlton Hotel Company LLC 1992 - 1995
Skills
Property Management..., Hotels, Software Installation, Software Project..., Account Management, Management Consulting, Mortgage Banking, Salesforce.com, Sales Management, Operations Management, Opening Hotels, Boutique Hotels, Hospitality, Management, Sales, Micros, Training, Software Documentation, Front Office, Quality Assurance, Customer Service, Software Implementation, Professional Services, Hospitality Management, Business Analysis
Education
Southern Illinois University, Edwardsville 1989 — 1992
Sanford Brown College 1987 — 1989
A.A, Hotel Management
Hazelwood east
General Dynamics Information Technology August 2014 - Present
University of North Dakota August 2012 - May 2014
University of North Dakota May 2013 - August 2013
Multi-Systems Inc. February 2011 - June 2012
Remco Software, Inc. June 2006 - February 2011
Skills
Problem Solving, Databases, SQL, Microsoft SQL Server, Software Documentation, Software Engineering, Java, PHP, Teaching, SQL Server Management..., MySQL, Troubleshooting, Team-oriented, Communication Skills, Software Maintenance, Requirements Gathering, Software Testing Life..., Software Architectural..., Software Development, HTML 5, JavaScript, Visual Basic, Oracle, VB Script, Testing, Regression Testing, Object Oriented Design, SQLite, AJAX, Android Development, GPS Applications, Research, Technical Writing, Technical Support, Linux System..., Technical Documentation, Red Hat Linux, Shell Scripting
Education
The University of North Dakota
Master of Science (M.S.), Computer Science, 3.75 on 4.0 Scale
Dickinson State University 2004 — 2009
Bachelor of Science (B.S.), Computer Science
Dickinson State University 2004 — 2009
Bachelor of Science (B.S.), Mathematics
Multi-Systems Inc. November 2014 - Present
Multi-Systems Inc. June 2013 - November 2014
Multi-Systems Inc. May 2012 - June 2013
Siparini Buildex March 2007 - May 2011
URS (TM Beeline) March 2007 - March 2008
Skills
Employee Database..., Network Administration
Education
Dickinson State University 2011 — 2013
Bachelor of Science (BS), Computer/Information Technology Administration and Management
International Business School at Tashkent State Economic University 2002 — 2006
Bachelor of Business Administration (BBA), Finance, General
Multi-Systems Inc. April 2012 - Present
Skills
Customer Service, Hospitality, Call Control, Technical Direction, Outlook, Troubleshooting, Active Directory, Networking
Education
Marymount University
Bachelor of Arts (B.A.), Psychology, Magna Cum Laude
Multi-Systems Inc. January 2014 - March 2014
Several December 2013 - March 2014
LeeShanok Network Solutions December 2012 - November 2013
Back to Basics Computer Services September 2012 - December 2012
Mohave Community College January 2009 - September 2012
Skills
Active Directory, SCCM, Powershell, Windows Server, DNS, Laptops, Windows 7, Windows 8, Networking, Microsoft Exchange, Technical Support, Help Desk Support, Printers, Network Administration, System Administration, Computer Repair, Operating Systems, Cisco Technologies, Norton Ghost, Desktop Support..., C# 4.0, VMware, Servers, Visio, Workstations, HP, SMART Interactive..., MS Exchange Server
Education
American InterContinental University 2011 — 2013
Bachelor's degree, Information Technology
Mohave Community College 2008 — 2011
Associate's degree, Computer Information Systems
Lake Havasu High School
Multi-Systems Inc. January 2015 - Present
Multi-Systems Inc. September 2008 - January 2015
Multi-Systems Inc. November 2001 - September 2008
Cendant August 1998 - November 2001
Doubletree Hotel April 1994 - May 1998
Arizona Biltmore Resort & Spa January 1992 - April 1994
Skills
Quality Assurance, Software Documentation, Hospitality, Customer Service, SharePoint, Windows, Software Quality..., Computer Hardware, Troubleshooting, Team Building, Visio, Microsoft Office, POS, Team Leadership, Project Management, Call Center, Inventory Management, Property Management..., Process Improvement, Databases, Training, Customer Satisfaction, Networking, Call Centers, Technical Support, Software Installation, Windows 7, Testing, Help Desk Support, Windows XP
Education
San Antonio College 1988 — 1989
Journalism
RE/MAX of Grand Rapids 2014 - Present
Nucraft Furniture January 2009 - November 2013
Multi-Systems Inc. August 1999 - August 2001
Multi-Systems Inc. August 1996 - August 1999
Qwest Communications September 1995 - August 1996
Universal Forest Products June 1991 - December 1994
Skills
Account Management, B2B, Budgets, Customer Service, Furniture, Marketing, Marketing Communications, Marketing Strategy, Microsoft Office, New Business Development, Product Development, Project Management, Sales, Sales Management, Selling, Social Media, Strategic Planning, Team Building, Contract Negotiation, Forecasting, Product Marketing
Education
Hope College 1987 — 1991
BA, Business Administration
Embassy Suites August 2014 - Present
Hampton Inn and Suites Tucson Mall March 2013 - August 2014
Prayer Watch International April 2012 - July 2012
My Coach Gene, LLC March 2005 - July 2012
Community of Joy September 2008 - June 2011
ReignDown USA March 2007 - June 2008
Multi-Systems Inc. 1994 - 2006
Skills
Customer-focused Service, Hotel Management, Business Process..., Human Resources, Accounting Management, Life Coaching, Dynamic Trainer, Hospitality, General Ledger, Strategic Planning, Employee Relations, Pre-opening experience, Team Leadership, Enthusiasm to learn, Payroll, Capital Budgeting, Non-profits, Fundraising, Microsoft Office, Public Speaking, Social Media, Event Planning, Nonprofits, Rooms Division..., Hospitality Management
Education
Pima Community College 2012 — 2014
Associate's Degree, Hotel and Restaurant Management, 3.89 GPA
Labelmaster March 2012 - September 2014
ZebraHealth April 2010 - October 2011
Election Systems & Software September 2009 - April 2010
Depiction, Inc. May 2007 - July 2009
Self Employed August 2006 - May 2007
Averetek March 2005 - August 2006
Microsoft June 2004 - March 2005
Multi-Systems Inc. September 1999 - April 2004
Skills
Web Development, SEO, Digital Marketing, C#, ASP.NET MVC, Microsoft SQL Server, ASP.NET Web API, Agile Methodologies, NHibernate, MongoDB, Git, Web Applications, .NET, Visual Studio, Web Services, Software Engineering, SQL, IIS, JavaScript, SOA, Continuous Integration, Databases, Software Architectural...
Education
DeVry University 1998 — 2001
Bachelor of Science (B.S.), Computer Science
Quest Diagnostics November 2014 - Present
Quest Diagnostics March 2014 - November 2014
Quest Diagnostics March 2011 - March 2014
Multi-Systems Inc. February 2008 - March 2011
Micros Systems July 2005 - February 2008
Skills
Healthcare Information..., Connectivity Solutions, Sales Operations, New Business Development, CRM, EHR, EMR, Selling, Key Account Management, Interfaces, Account Management, Sales, EHR Meaningful Use, Strategic Partnerships, LIS, HIE, ACO, Cold Calling, Marketing, Hospitality, Strategy, Direct Sales, Consultative Sales..., Customer Satisfaction, POS, Product Demonstration, Sales Engineering, Lead Generation, Sales Presentations, Trade Shows, Software Consulting, Software, Hardware, Property Management..., Pre/Post Sales Engineers
Education
Ramapo College of New Jersey
BS, Business Administration, Marketing
Cavalry Portfolio Services April 2013 - Present
Multi-Systems Inc. April 2012 - April 2013
Lumension April 2012 - October 2012
AZCNS October 2011 - March 2012
MarketSource Inc. August 2011 - October 2011
Staples March 2011 - August 2011
Skills
C#, Visual Basic, .NET, ASP.NET, Spanish, Active Directory, LAN, Microsoft Office, Microsoft Exchange, Python, SQL, Windows Server 2003, Windows Server 2008, Windows XP Professional, Windows 7, Visual Studio, Tortoise SVN, Eclipse, Remote Access, Microsoft SQL Server
Education
University of Advancing Technology 2010 — 2014
Bachelor of Science (B.S.), Computer Science
Multi-Systems Inc. March 2007 - Present
Skills
Troubleshooting, Hospitality, Hotels, Property Management..., Customer Satisfaction, Customer Service, Team Building, Microsoft Office, POS, Management, Microsoft Word, Call Centers, Computer Hardware, Microsoft Excel, Windows 7, Help Desk Support
Education
Gateway Community College 2002 — 2006
Associate of Arts and Sciences (AAS), Cisco Networking Technology
Insight Global / Safeway August 2012 - Present
CDI/Triwest Healthcare Alliance June 2012 - August 2012
University of Phoenix January 2012 - April 2012
Choice Hotels International July 2010 - September 2011
Multi-Systems Inc. 2007 - 2010
SMCI / Countrywide Financial Services 2006 - 2007
Alltel Wireless 2002 - 2006
Skills
Microsoft Office, Windows, Databases, Data Entry, Active Directory, Call Center, Firewalls, Routers, Switches, PC Anywhere, Printers, PCI Standards, Truck Driving, Forklift Operator, Photoshop, Digital Photography, Photo Finishing, Computer Hardware, Computer Repair, Computer Maintenance, Call Centers, System Administration, XP, Software Documentation, Microsoft Exchange, Troubleshooting, Software Installation, Networking, Help Desk Support, Windows 7, VMware, Hardware, Cisco Technologies, Technical Support, Laptops
Education
Glendale Community College
Tonawanda High School
Regents Diploma, Liberal Arts and Sciences/Liberal Studies
Southwest Behavioral Health July 2014 - November 2014
Valor IT June 2013 - July 2014
Brookline College March 2013 - May 2013
Ports America November 2012 - January 2013
Healthy Habits April 2012 - September 2012
Internal Revenue Service January 2011 - April 2012
Apollo Group March 2010 - January 2011
Multi-Systems Inc. March 2008 - March 2010
Caremark December 2006 - March 2008
Staples June 2006 - November 2006
Skills
Computer Hardware, Windows, Active Directory, Windows Server, Operating Systems, Printers, Technical Support, Help Desk Support, Computer Repair, Troubleshooting, Customer Service, Hardware, Networking, Microsoft Office, Software Documentation, Access, SharePoint, Visio, Software, Outlook
Education
Ashford University 2010 — 2011
Graduate; MBA, Business Administration / Information Technology
ITT Technical Institute 2005 — 2009
Graduate; Bachelors Degree, Information Security System
Sault Area High School Sault Ste 2001 — 2005
Associate of Applied Science Degree, Computer Network Systems
Sanks and Associates, LLC November 2006 - Present
Tax Credit Co. November 2014 - Present
Iplan Consulting August 2012 - Present
Multi-Systems Inc. November 2008 - May 2012
Randall Martin Home September 2005 - December 2007
Town of Gilbert February 2003 - September 2005
City of Phoenix February 2001 - February 2003
Skills
Budgeting, New Business Development, Sales Management, Customer Relations, Customer Service, Land Development, City Planning, Project Planning, Urban Planning, Budgets, Zoning, Entitlements, Project Management, Feasibility Studies, Property Management..., Hospitality, Submittals, Strategic Planning, Mixed-use, Sales, Business Development, Negotiation, Contract Negotiation, Management, Leadership, Land Use Planning, Public Speaking
Education
Arizona State University 1996 — 2007
Masters, Urban and Environmental Planning
University of Notre Dame
Business Administration and Management, General
Aeris Secure May 2014 - Present
ITT-Technical Institute June 2013 - May 2014
Multi-Systems Inc. October 2012 - April 2013
Brad’s Tech Squad December 2011 - October 2012
Circle K April 2010 - October 2012
Hungry Howie's Pizza and Subs June 2004 - August 2007
Skills
CCNA, IP Networking, Supervisory Skills, Technical Leadership, Training Skills, Inventory Management, Inventory Control, Physical Inventory, Computer Maintenance, Computer Repair, Training, Software Installation, IP, Windows, Troubleshooting, Windows 7
Education
ITT Technical Institute-Phoenix 2011 — 2013
Associate's degree, Network and System Administration/Administrator
Marine City High School 1999 — 2003
Cable America March 2015 - September 2015
Turning Technologies September 2014 - November 2014
Pearson July 2014 - September 2014
Turning Technologies March 2014 - June 2014
eInstruction by Turning Technologies June 2012 - March 2014
Multi-Systems Inc. 2005 - 2009
Choice Hotels International August 2001 - 2005
Skills
Microsoft SQL Server, SQLite, Microsoft Office, Windows Server, Windows, Networking, Database Administration, MySQL, Hardware Support, Technical Support, Troubleshooting, Hardware, Windows 7, XP, Computer Hardware, Active Directory, Operating Systems, Help Desk Support, Servers, SQL, DNS, Software Documentation, Access, Software Installation, Databases, Printers, Server Administration, Technical Training, Student Response Systems, POS, Property Management..., Credit Card Transaction..., Small Business, Customer Service, Call Centers, Tier II Reporting, Tier 2, Technical writing, Boy Scouts, Non-profit Volunteer, IP PBX, TCP/IP, Network Administration, System Administration, OS X, Training, Quality Assurance, Process Improvement, VMware, SharePoint
Education
Arizona State University 2005 — 2008
BS, Computer Software Engineering
Rio Salado College 2001 — 2005
Associate of Science (A.S.), Computer Science
SpaceData October 2013 - Present
Roadmaster Group November 2011 - October 2013
The Expressway Group November 2010 - November 2011
Space Data Corporation August 2007 - November 2010
Multi-Systems Inc. November 2006 - August 2007
Space Data Corporation March 2003 - November 2006
Skills
Java, Software Documentation, Software, Linux, Microsoft SQL Server, C#, C, .NET, SQL, MySQL, Visual Basic, Systems Engineering, Software Development, Integration, Testing, Telecommunications, Hardware, C++, Business Intelligence, XML, Networking, T-SQL, Web Services, ASP.NET, Oracle, Requirements Analysis, Databases, Agile Methodologies, Program Management, Troubleshooting, Software Engineering, Visio, Team Leadership, SharePoint, Database Design, SDLC, NISPOM, Security Clearance, Network Security, Information Security, Operations Management, IT Strategy, IT Infrastructure Design, Managing IT..., Information Security..., National Security, GIS systems, IT Management, Analysis, Project Management
Education
Western International University 2005 — 2008
Bachelor Science, Information Technology
Arizona State University
Computer Science
Best Western International June 2014 - Present
Valley Hotel & Resort Association October 2004 - December 2013
Rancho Ventura Neighborhood Association 2004 - December 2013
Arizona Lodging & Tourism Association October 2004 - 2013
Southern Arizona Lodging & Resort Association August 2010 - 2012
Blue Square Studios 2002 - 2004
Multi-Systems Inc. 2000 - 2002
Wyndham International 1998 - 2000
Lodgian (Servico Hotels) 1993 - 1998
Skills
Hospitality Management, Hospitality, Hospitality Industry, Revenue Analysis, Hotels, Rooms Division, Hotel Management, Food & Beverage, Meeting Planning, Opening Hotels, Front Office, Customer Service, Trade Shows, Catering, Lodging, Golf, Banquets, Tourism, Sales, Online Marketing, Leisure, Resorts, Online Travel, Event Management, Luxury, Hiring, Marketing Strategy, Travel Management, Hotel Booking, Pre-opening, Yield Management, Team Building, Guest Service Management, Destination Marketing, Business Travel, Property Management..., Event Planning, Concierge Services, Convention Services, Corporate Events, Restaurants, Incentive Travel, Revenue Forecasting, Pre-opening experience, Opera, Reservation, Micros, Certified Meeting..., Incentives, Boutique Hotels
Education
Indiana University Bloomington 1988 — 1993
Tourism Management
Sabre Hospitality Solutions March 2011 - Present
Photos by Scot May 2003 - Present
inData Corporation August 2009 - March 2011
Multi-Systems Inc. January 2004 - April 2009
Pegasus Solutions March 2002 - January 2004
Cendant\ Now Wyndham Worldwide March 1996 - March 2002
KZBR Radio February 1994 - March 1996
Skills
Photography, Graphic Design, Active Directory, Software Documentation, Hospitality, Customer Service, Technical Support, Quality Assurance, Microsoft Office, Operating Systems, Microsoft Word, SQL, Windows, Computer Hardware, Networking, Troubleshooting, Software Installation, XP
Education
Academy of Radio & TV 1990 — 1991
Yes, Radio Broadcasting Technics and procedures
Scottsdale Community College 1987 — 1991
Coronado High School 1978 — 1982
General Studies
OneNeck IT Solutions December 2013 - August 2015
Multi-Systems Inc. 2000 - 2013
Skills
Microsoft SQL Server, Microsoft Office, Windows Server, Microsoft Technologies, Windows 7, Windows XP Pro, Visual C#, Java, Computer Hardware, Computer Repair, Computer Maintenance, Visual Basic, .NET, Windows, Technical Support
Education
Kelso High School 1995 — 1996
High School Diploma, Mathematics and Computer Science
DeVry University Phoenix
Multi-Systems Inc. July 2015 - Present
OpenTech Alliance, Inc. October 2014 - May 2015
Asurion April 2014 - September 2014
eSquared Communication Consulting June 2013 - January 2014
Skills
XP, Customer Service, Microsoft Excel, Microsoft Office, Troubleshooting, Training, Networking, Network Devices, Cisco Network Devices, Network Diagrams, Microsoft Word, Access, Computer Hardware, Windows 7, Databases, System Administration, Outlook, Windows, Visio, Customer Satisfaction, Call Centers, Teamwork, Team Leadership, Data Analysis, Technical Writing, Operating Systems, Technical Support, Inventory Management, IBM ThinkPad, Physical Inventory, TCP/IP, Wireless Networking, Laptops, Process Improvement, Help Desk Support, LAN-WAN, Software Installation, Cisco Routers, Telecommunications, Wireless, Computer Maintenance, Cabling, Blackberry, DHCP, Hardware, VPN, Computer Repair, Network Administration, Firewalls, Antivirus
Education
DeVry University Phoenix 2010 — 2012
Bachelor of Science (B.S.)(In-Progress), Technical Management/Networking
SWMHS 1993 — 1997
Multi-Systems Inc. January 2011 - Present
Skills
Medical Transcription, Writing, Public Speaking, Editing, Press Releases, Web Content, Copywriting, Creative Writing, Public Relations, Marketing Strategy, Social Networking, Marketing, Marketing Communications
Education
Maricopa County Community Colleges
Medical transcription degree and certificate
University of Phoenix
Business, Management, Marketing, and Related Support Services
The Fusion Partners February 2011 - Present
TTI Technologies January 2009 - January 2011
Roomlinx 2007 - 2009
Multi-Systems Inc. 1994 - 2007
Skills
Marketing Strategy, Public Relations, New Business Development, Marketing Communications, Sales Management, Management Consulting, Marketing Management, Market Research, Sales Process, Team Building, Strategic Partnerships, Leadership, Hospitality, Business Development, Strategy, Start-ups, Strategic Planning, Customer Service, Sales, E-commerce, Management, Product Management, Entrepreneurship
Education
Arizona State University 1992 — 1992
University of Northern Iowa 1988 — 1992
Multi-Systems Inc. May 2014 - Present
Farmers Insurance April 2013 - November 2013
Charles Schwab September 2011 - November 2012
Bank of America August 2010 - September 2011
Skills
Insurance, Sales, Customer Service, Call Centers, Life Insurance, Training, Troubleshooting, Windows 7, Mortgage Lending, Windows XP, Windows, Outlook, Banking, Loans, Microsoft Word, Lotus Notes, Employee Benefits, Homeowners, Financial Services, Windows Vista, Software Documentation, Customer Satisfaction
Education
University of Phoenix 2007 — 2008
Elementary Education and Teaching
Ultraflex Systems Incorporated June 2008 - Present
Pepsi Golf Tour January 2007 - 2009
Brilliant Hotelsoftware 2007 - 2008
Multi-Systems Inc. 2004 - 2007
Sysco Foods 2001 - 2003
Vail Resorts November 1994 - April 2000
Skills
Trade Shows, Training, Variable Data Printing, Wide Format Printing, Account Management, B2B, Inkjet
Education
College of the Desert 1988 — 1990
As, Hotel and Restaurant
BSI October 2013 - May 2015
First Advantage, Inc. July 2007 - October 2013
Multi-Systems, Inc October 2005 - May 2007
Pegasus Solutions Inc. October 2001 - October 2005
GETS 1994 - 2001
Grupo CER 1989 - 1990
Dekafarma 1988 - 1989
SIGA del Sureste 1986 - 1988
ADPECO 1986 - 1986
Skills
PowerBuilder, T-SQL, C# 4.0, SSIS, SSRS, ASP.NET, Sybase SQL Anywhere, Microsoft SQL Server, SDLC, Business Intelligence, FoxPro, Dbase, IT Management, Information Management, Informatics, Systems Engineering, Software Engineering, Software Installation, Software Development, Software Design, Java, HTML, VB.NET, SharePoint, Databases, SQL, Integration, Requirements Analysis, Visual Basic, VBScript, .NET, XML, Architecture, Agile Methodologies, ASP.NET MVC, Database Design, C#, Web Services, WCF, Visual Studio, AJAX, ASP.NET AJAX, Oracle, Scrum, Agile Project Management, Entity Framework, ADO.NET, IIS, TFS, SOA
Education
Universidad del Mayab 1984 — 1988
Bachelors, Information Systems - Business Administration
Centro Universitario Montejo
University of Nebraska at Omaha August 2015 - Present
Multi-Systems Inc. May 2013 - August 2014
Skills
Customer Service, Microsoft Excel, Microsoft Office, PowerPoint, Team Leadership, Management, Public Speaking
Education
University of Nebraska at Omaha 2014 — 2016
Master's degree, Management Information Systems
Dickinson State University 2011 — 2013
Bachelor of Science (BS), International Business
Multi-Systems Inc. September 2015 - Present
GoDaddy July 2008 - June 2014
eTelecare Global Solutions September 2002 - June 2006
Skills
Technical Support, Project Management, Team Leadership, Analysis, Reporting & Analysis, Quality Assurance, Web Design, HTML, SQL, MSQL, Hosted Services, Email Marketing, Social Media Marketing, Networking, Forecasting, Community Outreach, Corporate Events, Charity Events, Microsoft Word, WordPress, Office 365, Account Management, CMS, FTP software, Google Webmaster Tools
Education
Colorado Technical University 2015 — 2018
Bachelor of Applied Science (B.A.Sc.), Business, Management, Marketing, and Related Support Services, A
Project Challenge Military School
Best Western International August 2006 - Present
Pro Auto Sports / ASA Racing September 2001 - Present
National Auto Sport Association - AZ Region September 2005 - Present
Multi-Systems Inc. July 2004 - September 2005
Choice Hotels International 1998 - 2001
Skills
Customer Service, Hospitality, Computer Application..., System Configuration, Service Desk, Software Testing Life..., Customer Satisfaction, Testing, Microsoft Office, Revenue Analysis, ITIL, Team Building, Budgets, Windows, Software Documentation, Troubleshooting, Management, High Performance Driving, Instructor Certified, Vendor Management, Process Improvement, Computer Software..., Software System Analysis, SharePoint, Hotels, Property Management...
Education
Mesa Community College 1998 — 2000
Computer Information Sciences and Support Services
Snider High School 1981 — 1985
Jewish Voice Ministries International October 2010 - Present
Central Arizona Shelter Services July 2012 - June 2015
Western International University September 2011 - December 2014
Multi-Systems Inc November 2006 - October 2010
Multi-Systems Inc May 2005 - November 2006
Skills
Leadership, Organizational..., Team Building, Management, Change Management, Strategic Planning, Strategy, Public Speaking, Marketing, Customer Service, Budgets, Leadership Development, Volunteer Management, Social Networking, Process Improvement, Nonprofits, Training, Teaching, Entrepreneurship, Fundraising, Staff Development, Conflict Resolution, Workshop Facilitation, Policy, Program Development, Public Relations, Editing, Customer Relations, Problem Solving, Organizational Change, Team Leadership
Education
Arizona State University 2001 — 2004
Masters, Social Work
College of the Ozarks 1991 — 1995
Bachelor of Arts (B.A.), Psychology
Cenium AS March 2010 - Present
Multi-Systems Inc 2008 - March 2010
MICROS Inc March 2005 - February 2008
Sloan Hospitality Consultants 2001 - 2005
Starwood Hotels and Resorts 1999 - 2001
American Ski Company 1998 - 2001
Skills
Hospitality, Sales Management, Hotels, Revenue Analysis, New Business Development, Hospitality Industry, ERP, Solution Selling, Change Management, Team Building, Training, Business Development, Contract Negotiation, Sales, Strategic Planning, Team Leadership, Leadership, Account Management, Strategic Partnerships, Management, Direct Sales, Hospitality Management, Operations Management, Salesforce.com, Strategy, SaaS, Integration, CRM, Enterprise Software, Negotiation
Education
State University of New York College at Plattsburgh 1990 — 1994
Bachelor of Science (B.S.), Hotel, Motel, and Restaurant Management
Lewiston Porter
Multi-Systems Inc. April 2008 - November 2010
Choice Hotels Comfort Inn August 2006 - January 2008
Regal Online Mortgage October 2002 - November 2004
Grand Seas Resort September 1998 - October 1999
Epic Resorts December 1991 - August 1998
Skills
Property Management..., Revenue Analysis, Hotels, POS, Hospitality, Hospitality Industry, Front Office, Hotel Management, Hospitality Management, Resorts
Education
Truman State University 1986 — 1991
BS, Management
Multi-Systems Inc. September 2015 - Present
Convergys June 2015 - September 2015
Canyon State Institute October 2014 - May 2015
VA Clinic November 2014 - January 2015
US Navy May 2001 - September 2013
U.S. Census Bureau March 2010 - May 2010
A&P Security Systems, Inc. November 2005 - January 2006
Central Parking System Athens November 2004 - November 2005
Kelly Services February 2003 - October 2004
DeVry University March 2002 - February 2003
Skills
Microsoft Office, Customer Service, Training, Military, Program Management, Leadership, Management, Troubleshooting, Security Clearance, Microsoft Word, Team Building, Security, Team Leadership, Networking, Microsoft Excel, Logistics, Government, Navy Career Counselor, Word, CCNA, CompTIA Network+
Education
Canyon State Institute 2014 — 2015
CCNA (Cisco Certified Network Associate), Network and System Administration/Administrator
New Horizons of New York 2008 — 2009
CompTIA Network+, Network Support
New York City College of Technology Brooklyn 2005 — 2005
BICSI Certified Level 1 Installer/Network Cable Installation
Devry College of New York 2001 — 2003
Not yet, Network Communications Management
Northern Arizona University August 2010 - Present
CVS/Caremark October 2007 - August 2010
Multi-Systems, Inc January 2006 - May 2007
Paperwork, Etc. September 2001 - January 2006
International Gaming Technology (IGT) June 2000 - September 2001
Technical Solutions, Inc. September 1997 - June 2000
Aerotherm Subsidary of DynCorp January 1995 - September 1997
Skills
Documentation, Process Improvement, Requirements Analysis, Accounting, Teamwork, Testing, Problem Solving, Customer Service, Access, Data Analysis, Word, Microsoft Office, Business Analysis, Strategic Planning, Excel, SQL, Research, Analysis, Customer Relations, HTML, PowerPoint, SDLC, Mentoring, Business Strategy, Team Building, Change Management, Forecasting, PeopleSoft, Financial Analysis, Team Leadership, Planning, Visio, SharePoint, Outlook, Negotiation, Technical Writing, Healthcare, SQL Server, Business Requirements, Account Management, Writing, Software Documentation, Project Management, Program Management, Leadership, Business Process...
Education
Northern Arizona University 2011 — 2013
Master of Administration, Project Management, 3.91
DeVry University 2003 — 2005
Bachelor of Science Technical Management, Information Technology Management, 3.92
Multi-Systems Inc. August 2014 - January 2015
Multi-Systems Inc. October 2011 - August 2014
Multi-Systems Inc. January 2011 - October 2011
Multi-Systems Inc. March 2008 - January 2011
Multi-Systems Inc. June 2002 - March 2008
Communication Concepts, Inc. March 2002 - September 2002
Skills
Computer Hardware, Technical Support, Networking, Windows, Databases, Hospitality, Customer Service, Project Management, Troubleshooting, Team Building, Hardware, Software Installation, Microsoft Office, Management, Active Directory, Customer Satisfaction, Microsoft SQL Server, Service Delivery, Property Management..., SharePoint, Account Management, Revenue Analysis, HTML, Training, Leadership, Software Documentation, Hospitality Industry, Visio, Microsoft Exchange, Windows Server, Software Implementation
Education
Collins College 2000 — 2001
Associates of Occupational Studies
PureRockNews.com / CountryMusicNewsBlog.com February 2008 - Present
bUmp Interactive October 2003 - Present
LiveOps October 2014 - March 2015
Multi-Systems Inc. August 2007 - February 2008
Multi-Systems Inc. June 2006 - August 2007
Multi-Systems Inc. January 2006 - June 2006
Multi-Systems Inc. December 2003 - January 2006
Extended Stay Hotels December 2002 - October 2003
Skills
Social Media, Blogging, Social Media Marketing, SEO, Social Networking, Facebook, Web Marketing, Journalism, Copywriting, Advertising, Music, Online Marketing, Online Advertising, Digital Marketing, Management, Customer Service, Marketing Strategy, Event Management
Education
Mundus Institute 2001 — 2002
Cert, Hotel/Resort Management
Glendale Community College 1997 — 1999
SmartPractice April 2015 - Present
philosophy April 2013 - March 2015
Empereon Marketing September 2012 - March 2013
Macerich April 2008 - August 2012
SMCI October 2007 - April 2008
Multi-Systems Inc. May 2005 - October 2007
Skills
Windows Server, XP, Troubleshooting, Windows 7, Active Directory, Help Desk Support, Microsoft SQL Server, Software Installation, Software Documentation, Hardware, Networking, Laptops, Operating Systems, Disaster Recovery, Technical Support, Access, VoIP, Network Administration, Remote Desktop, Windows XP, SharePoint, Blackberry Enterprise..., Blackberry, Windows Vista, Windows XP Pro, Computer Hardware, Interpersonal Skills
Education
Paradise Valley Community College 2001 — 2004
Computer and Information Systems
Multi Systems Inc. November 2012 - Present
Brad Tech Squad June 2010 - Present
Gompers Center June 2005 - July 2011
The Tech Group July 2004 - October 2004
Baskin Robbins March 1998 - June 2004
Arizona Renaissance Festival: Entertainer February 1998 - March 2004
Costco: Front November 1999 - February 2001
Skills
Training, Customer Service, Visio, Troubleshooting, Microsoft Office, PowerPoint, Microsoft Excel, Program Management, Accounts Receivable, Microsoft Word, Teamwork, Windows, DNS, Technical Support, Remote Desktop, Active Directory, Software Support, Networking, Network Troubleshooting, Outlook, Hardware Installation, Information Security, Software Documentation, IP Networking, TCP/IP, Windows Server, Windows 7, Windows XP Pro, Dell Optiplex 780, Computer Security, Microsoft Exchange, Security, XP, Operating Systems, System Administration, Network Administration, Hardware
Education
ITT Technical Institute-Phoenix 2011 — 2013
Network Systems Administration
ITT-Technical Institute 2011 — 2013
Associate's Degree; 2013, Network Systems Administration; an
Glendale Community College 2000 — 2001
GED obtained
University of Kentucky May 2015 - Present
Blue Grass Airport July 2010 - May 2015
Multi-Systems Inc. 2006 - 2009
HYATT Hotels 2002 - 2006
Skills
Accounting, Auditing, Financial Reporting, Financial Analysis, Internal Controls, Microsoft Excel, Financial Accounting, Budgets, Analysis, Process Improvement
Education
University of Kentucky 1998 — 2001
Bachelor of Science (BS), Accounting
Lockheed Martin December 2008 - Present
Fidelity National Information Services September 2007 - April 2008
EFD eFunds Corporation May 2005 - September 2007
Glotel October 2004 - March 2005
Alloy Systems February 2004 - October 2004
Multi-Systems Inc. January 2002 - October 2003
Choice Hotels International 1999 - 2000
Skills
Technical Documentation, Information Security, Microsoft Certified..., Network Security, Sarbanes-Oxley, Security, Troubleshooting, Active Directory, Integration, Vulnerability Assessment, Windows Server, Unix, Firewalls, System Administration, Software Documentation, Information Assurance, XP, CISSP, VPN, Application Security, Computer Security, Technical Support, Operating Systems, Information Security..., Microsoft SQL Server, Vulnerability Management, DIACAP, C&A, Security Policy, Intrusion Detection, Security Audits
Education
University of Phoenix 2001 — 2004
Bachelor of Science, Information Technology
Children's Healthcare of Atlanta August 2014 - Present
Cobb County Schools August 2010 - Present
Georgia Highlands College January 2014 - May 2015
Lutheran Church of the Incarnation May 2005 - March 2010
Mother January 2001 - May 2005
Multi-Systems Inc. November 1994 - January 2001
Skills
Public Speaking, PowerPoint, Microsoft Word, Microsoft Office, Teaching, Community Outreach, Outlook
Education
Chatt Tech 2011 — 2014
Prerequisites, Registered Nursing/Registered Nurse
The Ohio State University 1988 — 1993
Bachelor's of Science, Hospitality Administration/Management
TicketForce January 2003 - Present
Ellison Media Company 2000 - 2002
Multi-Systems Inc. 1996 - 2000
Skills
Marketing Strategy, Sponsorship, Social Media, Social Media Marketing, Online Advertising, E-commerce, Event Management, Social Networking, Strategic Planning, Entertainment, Mobile Marketing, Account Management, Strategic Partnerships, Blogging, Trade Shows, Marketing, Digital Media, Team Building, Corporate Events, Marketing Communications, Digital Marketing, Entrepreneurship, Sports Marketing, New Business Development, Business Development, Sales, Live Events, Public Relations
Education
University of Phoenix 2000 — 2002
BS Business/EBusiness, Business, Marketing, ECommerce, Programming
District of Columbia Public Schools (DCPS) February 2015 - Present
Hamilton Enterprises Consulting February 2005 - Present
X2 Development Corporation / Follett Software June 2012 - February 2015
Productions East Media August 2008 - January 2015
Granite Associates March 2010 - November 2010
Bethel Woods Center for the Arts March 2010 - November 2010
Multi-Systems Inc. December 2008 - February 2010
Carmel Central School District 2004 - 2006
Signature Worldwide October 1997 - October 2004
Comfort Inn - Albany NY September 1994 - October 1997
Skills
Training, Team Building, Hands-on Training, Customer Service, Coaching, Project Management, Hospitality, Public Speaking, Account Management, Microsoft Office, Change Management, Open Source Software, Hotel Management, Marketing Strategy, Training Delivery, Marketing, Leadership Development, Employee Training, Call Centers, Leadership, Salesforce.com, Budgets, Software Documentation, Sales, Employee Relations, Instructional Design, Consulting, Customer Satisfaction
Education
Monroe Community College 1980 — 1982
AS, Business Administration
CompuGroup Medical USA October 2013 - July 2015
Multi-Systems Inc. March 2007 - September 2013
Skills
Property Management..., Hospitality, Hotels, Hospitality Industry, Hospitality Management, Hotel Management, Front Office, Customer Service, Resorts, Food & Beverage, POS, Call Center, Computer Hardware, Team Building, Microsoft Office, Active Directory, Troubleshooting, Customer Satisfaction, Software Installation, Routers, Windows 7, Call Centers, Cisco Technologies
Education
Anthem College-Phoenix 2004 — 2005
Associate of Science (AS), Information Technology
TJX July 2013 - Present
Reit Management & Research LLC May 2012 - July 2013
TJX October 2009 - May 2012
Discount Tire October 2007 - August 2009
Sogeti USA February 2007 - September 2007
Multi-Systems Inc. July 2005 - February 2007
Multi-Systems Inc. August 2002 - January 2003
Choice Hotels International August 2001 - April 2002
Choice Hotels International April 1998 - August 2001
Skills
Project Management, Customer Service, Leadership, Entrepreneurship, SharePoint, Business Analysis, Visio, Process Improvement, SDLC, Microsoft SQL Server, Team Leadership, Quality Assurance, Software Documentation, Requirements Analysis, Troubleshooting, Agile Methodologies, Requirements Gathering, Business Process, Software Development, Scrum, Analysis, Databases, Systems Analysis, Management, User Acceptance Testing, Business Requirements, Windows, Technical Support, Vendor Management, Integration, Business Intelligence, Software Project..., Call Centers, Business Process..., Computer Hardware, IT Management, Release Management, MS Project, Enterprise Software, SQL, Requirements Management, Help Desk Support, Testing, Training, Agile Project Management, Networking, ITIL, Microsoft Project
Education
Keller Graduate School of Management 2006 — 2007
Graduate Certificate, Project Management
DeVry University 2002 — 2005
Bachelor of Science, Business Administration, concentration on Information Technologies
Capital Area Vocational Center 1989 — 1991
Certification, Electronics
Virden High School 1987 — 1991
General, General
Exaktime 2013 - Present
Multi-Systems Inc. 2008 - 2013
Multi-Systems Inc. 2008 - 2011
SoftBrands Corporation 2007 - 2008
McKesson Corporation 2005 - 2007
Dell, Inc. 1997 - 2005
America Online, Inc. 1994 - 1997
Skills
Program Management, Competitive Analysis, Finance, SaaS, Vendor Management, Enterprise Software, Product Management, Team Building, Account Management, Process Improvement, Professional Services, Forecasting, Strategic Planning, CRM, Management, Program Management..., Cross-functional Team..., Global Teams, Managing Global..., Global Experience, Customer Service, Hospitality, Cloud Computing, Solution Selling, Operations Management, Consulting, Sales, Budgets, Customer Satisfaction, Entrepreneurship, Product Development, Strategic Partnerships, Professional Services..., Call Center..., Call Centers, Team Leadership, Training, Strategy, Leadership, Project Management, Service Delivery, Executive Management, Contract Negotiation, P&L
Education
University of Arizona 1986 — 1990
Servite
Sold on Sunday 2013 - Present
Shore Educational Collaborative July 2000 - September 2013
Multi-Systems Inc. 1996 - 2000
Skills
Windows, XP, Active Directory, Troubleshooting, Technical Support, Management
Education
The University of Georgia 1988 — 1991
BSW, Social Work
Fitchburg State College
Masters in Education, Special Education and Teaching
V-Strat, LLC January 2015 - Present
Phase One Consulting Group August 2012 - December 2014
Phase One Consulting Group June 2011 - July 2012
Phase One Consulting Group May 2009 - May 2011
Phase One Consulting Group April 2006 - April 2009
Booz Allen Hamilton March 2004 - April 2006
Computer Consulting Services (CCS) April 2001 - February 2004
Multi-Systems, Inc April 1998 - April 2001
Multi-Systems Inc. April 1996 - April 1998
Multi-Systems Inc. April 1995 - April 1996
Skills
Management Consulting, IT Strategy, Business Transformation, Business Process..., Enterprise Architecture, Program Management, Governance, Business Process..., Troubleshooting, Project Management, Requirements Analysis, Strategy, Business Process, SDLC, Integration, Business Analysis, Management
Education
Strayer University (VA) 2007 — 2010
Bachelor of Science (BS), Computer Information Systems
Wishbone Enterprises, L.L.C October 2013 - Present
General Electric October 2009 - February 2013
Loomis February 2009 - October 2009
Multi-Systems, Inc June 1996 - October 2008
Servico Hospitality March 1990 - January 1996
Prime Hospitality January 1986 - April 1990
Skills
Customer Service, Team Building, Call Center, Customer Satisfaction, Team Leadership, Management, Account Management, Networking, Leadership, Call Centers, Analysis, Microsoft Office, Software Documentation, Technical Support, Sales Management, Quality Assurance, Forecasting, Process Improvement, Sales, Troubleshooting, Training, Marketing, Windows, Operating Systems, Hospitality, Operations Management, Time Management, Budgets, Vendor Management, Inventory Management, CRM, Cross-functional Team..., Product Management, Program Management, Change Management, Contract Negotiation, Project Management, New Business Development, Business Analysis, Strategic Planning, Access
Education
Florida State University 1969 — 1971
University of Maine 1968 — 1969
Waterville High School 1964 — 1968
College Prep
Multi Systems, Inc September 2006 - Present
MSI 2006 - Present
Micros Fidelio August 2005 - September 2006
Pegasus October 1998 - August 2005
Skills
Property Management..., Hotels, Resorts, Revenue Analysis, Hospitality Industry, Hospitality, Hotel Management, Hospitality Management, POS, Front Office, Yield Management, Customer Satisfaction, Food & Beverage, Pre-opening, Tourism, Training, Software Documentation, Inventory Management, Microsoft Office, Customer Service, Restaurants, Catering, Team Building, Leadership, Budgets, Hands-on Training, Forecasting, Management, Software Implementation, Operations Management, Team Leadership, Call Centers, Troubleshooting, Account Management, Employee Training, Sales, Process Scheduler, Computer Hardware, Online Travel, Software Installation, Quality Assurance, Technical Support, Analysis, Databases
Education
Texas Tech University 1982 — 1985
Forest Park High School 1978 — 1982
Oracle October 2014 - Present
MICROS Systems, Inc July 2002 - October 2014
Multi-Systems, Inc 1999 - 2002
Arizona Biltmore Resort 1993 - 1997
The Biltmore Gill 1992 - 1995
Education
Arizona State University
TravelCLICK October 2007 - Present
Multi-Systems Inc. August 2006 - October 2007
Springer-Miller Systems October 2005 - August 2006
ARAMARK May 2005 - October 2005
Best Western International December 2002 - May 2005
Cendant 2001 - 2001
Roberts Hawaii 2001 - 2001
Hilton Phoenix Airport 1996 - 1999
Skills
Hospitality Industry, Hotels, Hospitality, Hospitality Management, Property Management..., Resorts, Customer Service, Hotel Management, Sales Management, Account Management, Management, Customer Satisfaction, Leadership, Front Office, Tourism, Sales, Training, Revenue Analysis
Education
Arizona State University 1995 — 1999
BA, Communication
MSI November 2013 - Present
Multi-Systems Inc 2000 - Present
Skills
Sales Management, Team Building, Team Leadership, Account Management, Hospitality, Customer Service, Hotels, New Business Development, Strategic Planning, Training, Leadership, Project Planning, Inventory Management, Marketing, Forecasting, Contract Negotiation, Customer Satisfaction, Sales, Budgets, Management, Product Management, Marketing Strategy, Business Strategy, CRM, Coaching
Education
Indiana University Bloomington 1992 — 1996
Multi-Systems Inc. April 2015 - Present
Multi-Systems Inc. October 2014 - April 2015
Asurion February 2014 - October 2014
Anthem College Bryman School January 2014 - January 2014
Choice Hotels International March 2011 - March 2012
Choice Hotels International March 2008 - March 2011
Self Employed January 2006 - March 2008
Skills
Hotels, Hospitality, Hospitality Industry, Revenue Analysis, Customer Service, Hospitality Management, Hotel Management, Resorts, Luxury, Front Office, Budgets, Contract Negotiation, Real Estate, Sales, Property Management, Customer Satisfaction, Property Management..., Location Intelligence, Franchising, Marketing, Salesforce.com, eCapture, Training, Professional Services, Account Management, Direct Sales, Event Management, Event Planning, Forecasting, Leadership, Management, Marketing Strategy, Negotiation, New Business Development, Online Marketing, Sales Management, Social Media Marketing, Team Building
Education
Portland State University
Marketing
Multi-Systems Inc. October 2008 - Present
Rizzo Realty Group August 2007 - September 2008
Harley Davidson Motor Company September 2004 - August 2007
All About Bounce November 2002 - July 2007
AT&T November 1984 - November 2002
Skills
JCL, BMC Control-M, CA/7, Planning, Technology..., Software Implementation, MS Office Suite, Inventory Management, Problem Solving, Sales Process, Managing Employees, Optimization, Customer Service, Customer Satisfaction, Customer Relations, Negotiation, Project Planning, Sales, Management, Windows, Computer Hardware, Microsoft Office, Marketing, Vendor Management, Forecasting, Leadership, Control M, Account Management, Project Management, Team Building, Testing, Contract Negotiation, Training, Purchasing, Process Improvement, Program Management, Team Leadership, Product Management, Software Documentation
Education
Arizona School of Real Estate 2007 — 2007
2007
University of Phoenix 2005 — 2005
English
MCC-Maple Woods 1988 — 1988
Computer Science
Winnetonka High School 1980 — 1984
English, Math Science and Physical Education
Dartmouth College July 2015 - Present
Sunset Vistas Lodging, LLC December 2011 - November 2014
Serve It UP 2009 - December 2011
Bricton Group, Inc May 2008 - 2009
Multi-Systems Inc. June 2006 - April 2008
Motivating by Magic 2005 - 2006
Pegasus Solutions January 2003 - March 2005
Cendant 2000 - 2001
Cendant 1997 - 2000
Cendant 1990 - 1997
Skills
Hospitality Industry, Training, Project Management, Food & Beverage, Employee Engagement, Call Center, Hospitality, Hotels, Hospitality Management, Team Building, Sales Management, Budget, Account Management, Hotel Management, Revenue Analysis, Coaching, Strategic Planning, New Business Development, Customer Service, Forecasting, Property Management..., Sales, Management, Budgets
Education
Azusa Pacific University 1974 — 1978
Bachelor of Arts, Communication and Journalism
Azusa Pacific University 1974 — 1978
BA, Communication Arts and Journalism
Tyler Technologies October 2013 - Present
Multi-Systems Inc. January 2009 - October 2013
Multi-Systems Inc. January 2007 - July 2008
Best Western Merrimack Valley September 1997 - December 2006
Skills
Hospitality, Hotels, POS, Hospitality Management, Front Office, Hospitality Industry, Staff Training, Windows, Property Management..., Operations Management, Resorts, Marketing, Management, Account Management, Computer Hardware, Yield Management, Team Building, Microsoft Excel, Microsoft Word, PowerPoint, Outlook, QuickBooks, Accounting, Customer Service, Software Documentation, Networking, Quality Assurance, Training, Customer Satisfaction, Revenue Analysis, Technical Support, Sales, Analysis, Hotel Management, Product Management, Leadership
Education
Rio Salado College 2009 — 2015
Associate in Applied Science - Organizational Management, Highest Distinction
Multi-Systems Inc. October 2008 - September 2009
Multi-Systems Inc. August 2006 - October 2008
Education
Mesa Community College
Multi-Systems Inc. June 2012 - Present
Multi-Systems Inc. July 2008 - June 2012
LQ Management LLC April 2001 - November 2007
InnSuites Hotels January 1997 - March 2001
Skills
Hotel Management, Yield Management, Front Office, Resorts, Sales Management, Team Building, Customer Service, Account Management, Forecasting, Customer Satisfaction
Education
Northern Arizona University 1996 — 1998
BA, Business
LWHC Systems TechnicianKitchigami Regional Library SystemAugust 2006 - October 2007
MULTI-SYSTEMS, Inc 2005 - 2006
Education
LAKE SUPERIOR COLLEGE 2003 — 2005
Computer Networking AA, Computer Networking
University of Wisconsin-Eau Claire 2001 — 2003
BFA, ART
Bemidji State University 1999 — 2001
BFA, ART
Multi-Systems Inc. January 2004 - Present
Gateway February 1994 - October 1996
Skills
Network Hardware, Computer Hardware, Windows, Customer Service, Hospitality, Hotels, Microsoft Office, Customer Relations, Inventory Management, Property Management..., Word, Software Documentation, Customer Satisfaction, Hospitality Industry, Training, Account Management, Team Leadership, Hospitality Management, Sales Management, Software Installation, Computer Repair, Microsoft Word, Call Centers, Leadership, Strategic Planning, XP, Food & Beverage, POS, Active Directory, Sales, Budgets, Windows Server, Quality Assurance, Technical Support, Wireless Networking, Windows 7, Restaurants, Networking, Troubleshooting, Team Building, Printers, Help Desk Support, Forecasting, Access, Resorts, Yield Management, Coaching, Management, Pre-opening, System Administration
Education
Chaffey College
Olympus January 2014 - Present
Olympus July 2009 - January 2014
Extendicare February 2008 - June 2009
Lane Hospitality January 2000 - May 2005
Multi-Systems Inc. October 1997 - January 2000
Skills
Field Service, Process Improvement, Training, Troubleshooting, Software Documentation, Technical Writing, Hardware Diagnostics, Technical Documentation, Lotus Notes, Technical Support, Software Installation, Technical Training, Integration, Quality Assurance, Testing, Project Management, Computer Hardware, Digital Imaging, Medical Devices, Microsoft Office, Program Management, Hospitals, Healthcare, Strategic Planning
Education
Post University 2011 — 2012
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, 3.7
Wichita State University 1989 — 1995
Business Management
Fox Valley Lutheran
Multi-Systems Inc. May 2014 - July 2015
Multi-Systems Inc. June 2013 - May 2014
Multi-Systems Inc. November 2011 - January 2013
Multi-Systems Inc August 2010 - November 2011
MSI January 2008 - August 2010
Multi-Systems Inc. July 2000 - December 2008
Multi-Systems Inc. August 1998 - June 2000
Hyatt Regency Kansaa City June 1995 - June 1998
Marriott Overland Park, KS February 1994 - June 1995
Skills
SQL Report Writing, Microsoft SQL Server, Integration, Key Performance..., Data Migration, Leadership, Troubleshooting, VB.NET, Cloud Computing, Management, Databases, Sales Logix, Microsoft CRM, Customer Service, Visual Studio, GNU/Linux, SSRS, Crystal Reports, Networking, Team Building, SaaS, C/C++, Customer Satisfaction, Technical Support, Training, Call Centers, C#, SharePoint, Call Center Architecture, Account Management, Team Leadership, Software Implementation, Property Management..., POS, Computer Hardware, Software Documentation, Active Directory, Microsoft Office, Process Improvement, Hospitality, Hospitality Industry, CRM, Program Management, Project Management, Hotels, Windows Server, Forecasting, Software Installation, Business Analysis, Vendor Management
Education
Paradise Valley Community College 1998 — 1999
---, Calc II & Calc III
Metropolitan Community College-Penn Valley 1997 — 1998
---, C/C++ & Visual Basic 6
The University of Kansas 1992 — 1993
--, Atmospheric Sciences and Meteorology, Slavic Languages
Jonlhnson County Community College 1989 — 1992
Debate/Gen Ed/German and Russian languages
Wyndham Worldwide April 2007 - Present
Howard Johnson Enchanted Land August 2002 - May 2007
Multi-Systems Inc. January 2000 - August 2002
Skills
Hospitality, Front Office, Hotel Management, Hotels, Hospitality Management, Food & Beverage, Training, Team Building, Food, Leadership
Education
Florida Agricultural and Mechanical University 1987 — 1991
B.S, Political Science / History
Fayetteville State University
Avnet Inc. June 2012 - Present
TrueCommerce January 2008 - September 2012
MICROS Systems Inc January 2006 - February 2007
Multi-Systems Inc. May 2002 - January 2004
Hospitality Solutions International February 1999 - January 2002
Skills
Integration, CRM, Software Documentation, SaaS, Management, Customer Service, Process Improvement, Training, Enterprise Software, SQL
Education
Gannon University 1983 — 1988
Bachelor of Science, Industrial Mgmt.
La Quinta Inns & Suites October 2014 - Present
Ramada Grand Dakota Lodge & Conference Center August 2013 - October 2014
Multi-Systems Inc. November 2007 - June 2013
Grand Dakota Lodge & Conference Center May 2002 - November 2007
Skills
Property Management..., Hospitality, Revenue Analysis, Hotels, Software Documentation, Product Management, Project Management, Hospitality Management, Hospitality Industry, Hotel Management, Front Office, Customer Service, Management, Team Building, Customer Satisfaction, Leadership, Budgets, Human Resources, New Hire Training, Hotel Administration, Personnel Management, Microsoft Office, Microsoft Excel, Microsoft Word, Business Administration, Reservations, Customer Experience, Customer Relations, Outlook, Guest Service Management, Strategic Planning, Training, Time Management
Education
The University of North Dakota 2001 — 2008
MBA, Business Administration
Dickinson State University 1999 — 2001
Bachelor of Science (BS), Business Administration and Management, General
Williston State College 1997 — 1999
Associate of Arts (A.A.), Associate of Science (A.S), General Studies
Ask.com September 2008 - Present
Multi-Systems Inc. 2007 - 2008
Bank of America 2005 - 2007
Multi-Systems Inc. 2003 - 2005
Bank of America 2002 - 2003
At&T Broadband 2001 - 2002
Robert Half Technology 1999 - 2001
Xperts, Inc. 1998 - 1999
Honeywell Technology Solutions, Inc. 1990 - 1993
Skills
Data Center, Vendor Management, Troubleshooting, Networking, Disaster Recovery, Computer Hardware, Testing, Servers, System Administration, Windows Server, Network Administration, Microsoft SQL Server, Windows, Software Documentation, IT Operations, Integration, TCP/IP, DHCP, DNS, SQL
Education
Glendale Community College 1990 — 1992
Industrial Electronics Technology/Technician
Apollo High School 1981 — 1985
Shoprite supermarket November 2010 - Present
Pathmark Supermarkets December 1979 - October 2010
Multi-Systems Inc January 2005 - January 2006
Pathmark Stores, Inc. 1979 - 2005
Education
Kean University
Business and Accounting
Crowley ISD- North Crowley High School August 2009 - August 2010
Burleson ISD September 2006 - June 2009
Multi-Systems Inc. March 2005 - April 2006
Skills
Customer Service, Microsoft Office, Public Speaking, Team Building, Coaching, Process Scheduler, Outlook, Curriculum Design, Management, Training, Sales, Leadership, Customer Satisfaction, Teaching
Education
Tarrant County College 2010 — 2010
Logistics
The University of Texas at Arlington 2010 — 2010
Construction
University of Denver - Daniels College of Business
BSBA, Business Management
Aetna January 2014 - Present
Multi-Systems Inc. March 2011 - January 2014
Noteworthy Medical Systems September 2008 - December 2010
American Reliable Insurance Company August 2006 - September 2008
Skills
C++, C#, Software Development, Agile Methodologies, XML, C, Web Services, Java, SQL, Microsoft SQL Server, Linux, ASP.NET, .NET, Perl, SOA, SDLC, Unix, Requirements Analysis, Software Project..., Enterprise Architecture, Python
Education
Arizona State University 2003 — 2005
MS, Technology
KPCVSSS
Sathyabama University
Multi-Systems Inc. June 2006 - Present
Marriott International May 1992 - May 2006
Skills
Computer Hardware, Network Hardware, POS, Microsoft SQL, Networking, Windows, Printers, Android, Customer Service, Firewalls, Internet, Java, Microsoft Office, Servers, TCP/IP, Restaurants
Education
Glendale Community College 1987 — 1989
AAS, Middle Management
University of Kansas 1985 — 1987
Electrical and Computer Engineering
Unisys May 2015 - August 2015
Unisys Corporation May 2015 - August 2015
Trimble Navigation June 2012 - March 2015
Manzano Mesa Multi-Generational Center June 2010 - June 2012
Manzano Mesa Multi-Generational Center June 2010 - June 2012
TekSystems May 2011 - December 2011
TEK Systems 2011 - 2011
Multi-Systems Inc February 2005 - July 2005
United States Air Force January 1999 - January 2004
Skills
Cisco IOS, Cisco Routers, Cisco Catalyst Switches, VLAN, EIGRP, RIP, VoIP, TCP/IP, Ethernet, Windows 7, Windows Server 2008, Android, Cabling, OSPF, Cisco Technologies, Catalyst Switches, Network Administration, Switches, Troubleshooting, Firewalls, Security, Networking, Hardware
Education
Central New Mexico Community College 2009 — 2012
Associates Degree, Integrated Studies
Central New Mexico Community College 2009 — 2011
Associates Degree, Integrated Studies
2008 Pima Medical Institute
Glendale Community College
Infor CRM November 2013 - Present
Multi-Systems Inc. 2008 - 2012
Skills
Customer Service, Communication, Conflict Resolution, Self-driven, Hospitality Industry, Leadership, Training, Hotels, Customer Satisfaction, Team Building, Selling, Event Planning, Food, Hospitality, Hospitality Management, Property Management..., Revenue Analysis, Sales
Education
Arizona State University 2008 — 2012
Bachelor of Social Science, Communication, General
Multi-Systems Inc. June 2013 - Present
Education
ITT Technical Institute-Phoenix West 2011 — 2013
Associates of Science (A.S.), Computer Systems Networking and Telecommunications
Estrella Mountain Community College 2009 — 2010
Multi-Systems Inc. September 2014 - Present
Multi-Systems Inc. February 2014 - August 2014
Multi-Systems Inc. March 2011 - January 2014
Multi-Systems Inc. August 2008 - February 2011
Education
Dickinson State University 2005 — 2008