Mutual Health Services
Description
Address: 1602, 3636 Copley Rd # 201, Copley, OH 44321 Hours: Open ⋅ Closes 5PM Thursday8AM–5PMFriday8AM–5PMSaturdayClosedSundayClosedMonday8AM–5PMTuesday8AM–5PMWednesday8AM–5PMSuggest an edit Unable to add this file. Please check that it is a valid photo. Phone: (330) 666-0337: : Category: Place name: Website: : : : : Website: https://www.mutualhealthservices.com/ Category: Insurance agency Suggest an editUnable to add this file. Please check that it is a valid photo. Unable to add this file. Please check that it is a valid photo. Questions & answers Ask a questionBe the first to ask a question Add a photoThanks for sharing!Your photo will be posted publicly on Google.Contribute MoreDoneUpload public photos of Mutual Health Services Posting publicly on the Web Write a review Reviews Be the first to review
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Mutual Health Services Employees
Employee
Years
Job
Industry
Rob Kollin Rob Kollin's Mutual Health Services Experience April 2014 - Present
Job Manager, Ancillary Products Operations
Industry Financial Services
Experience
Mutual Health Services April 2014 - Present
AT&T January 2014 - March 2014
AT&T January 2013 - March 2014
AT&T March 2012 - December 2013
AT&T January 2010 - December 2012
AT&T Mobility October 2006 - December 2009
SBC November 2004 - September 2006
Ameritech July 1999 - October 2004
Skills
Call Center, Employee Benefits, Employee Engagement, Telecommunications, Wireless, Account Management, Contract Management, Customer Satisfaction, Training, Telephony, Change Management, Team Building, Negotiation, Broadband, Customer Experience, Team Leadership, Sales Process, Leadership, Management, Customer Retention, Sales Operations, Customer Service, Sales, Program Management, Vendor Management, Project Management, Strategic Planning, Sales Management, Recruiting, Coaching, Solution Selling, Non-profits, Call Centers, Cold Calling, Salesforce.com, Direct Sales, Mobile Devices, Business Development, Strategy, Networking, Selling, VoIP, Performance Management, Strategic Partnerships, Managed Services, Nonprofits, CRM, Employee Relations, Time Management, New Business Development
Education
Boston College 2013 — 2018
Corporate citizenship certificate program
Weatherhead School of Management at Case Western Reserve University 2014 — 2016
Master's Degree, Master of Science in Management-Healthcare
Weatherhead School of Management at Case Western Reserve University 2010 — 2012
Master's Degree, Master of Science in Positive Organization Development & Change (MPOD)
Weatherhead School of Management at Case Western Reserve University 2010 — 2012
Certificate in Developing Leadership Through Emotional Intelligence
Ashridge Business School 2011 — 2011
Katholieke Universiteit Brussel 2011 — 2011
Baldwin Wallace University 2009 — 2010
Project Management
Baldwin Wallace University 1996 — 2009
Bachelor of Business Administration (BBA)
Tiffin University 1995 — 1995
Business Administration and Management, General
North Olmsted High School
Mutual Health Services April 2014 - Present
AT&T January 2014 - March 2014
AT&T January 2013 - March 2014
AT&T March 2012 - December 2013
AT&T January 2010 - December 2012
AT&T Mobility October 2006 - December 2009
SBC November 2004 - September 2006
Ameritech July 1999 - October 2004
Skills
Call Center, Employee Benefits, Employee Engagement, Telecommunications, Wireless, Account Management, Contract Management, Customer Satisfaction, Training, Telephony, Change Management, Team Building, Negotiation, Broadband, Customer Experience, Team Leadership, Sales Process, Leadership, Management, Customer Retention, Sales Operations, Customer Service, Sales, Program Management, Vendor Management, Project Management, Strategic Planning, Sales Management, Recruiting, Coaching, Solution Selling, Non-profits, Call Centers, Cold Calling, Salesforce.com, Direct Sales, Mobile Devices, Business Development, Strategy, Networking, Selling, VoIP, Performance Management, Strategic Partnerships, Managed Services, Nonprofits, CRM, Employee Relations, Time Management, New Business Development
Education
Boston College 2013 — 2018
Corporate citizenship certificate program
Weatherhead School of Management at Case Western Reserve University 2014 — 2016
Master's Degree, Master of Science in Management-Healthcare
Weatherhead School of Management at Case Western Reserve University 2010 — 2012
Master's Degree, Master of Science in Positive Organization Development & Change (MPOD)
Weatherhead School of Management at Case Western Reserve University 2010 — 2012
Certificate in Developing Leadership Through Emotional Intelligence
Ashridge Business School 2011 — 2011
Katholieke Universiteit Brussel 2011 — 2011
Baldwin Wallace University 2009 — 2010
Project Management
Baldwin Wallace University 1996 — 2009
Bachelor of Business Administration (BBA)
Tiffin University 1995 — 1995
Business Administration and Management, General
North Olmsted High School
Michael Lobaza Michael Lobaza's Mutual Health Services Experience February 2015 - Present
Job Sr. Business Systems Specialist at Mutual Health Services
Industry Insurance
Experience
Mutual Health Services February 2015 - Present
Oswald Companies 2007 - January 2014
Oswald Companies 2007 - 2008
Fort Dearborn Life 1999 - 2007
Skills
Insurance, Employee Benefits, Vendor Management, Project Management, Health Insurance, Process Improvement, Business Analysis, Microsoft CRM, Business Process..., CRM, Risk Management, Data Analysis, Management, Strategic Planning
Education
Cleveland State University 1995 — 1999
Finance, Finance
Saint Ignatius High School 1990 — 1994
Mutual Health Services February 2015 - Present
Oswald Companies 2007 - January 2014
Oswald Companies 2007 - 2008
Fort Dearborn Life 1999 - 2007
Skills
Insurance, Employee Benefits, Vendor Management, Project Management, Health Insurance, Process Improvement, Business Analysis, Microsoft CRM, Business Process..., CRM, Risk Management, Data Analysis, Management, Strategic Planning
Education
Cleveland State University 1995 — 1999
Finance, Finance
Saint Ignatius High School 1990 — 1994
Sandra O'Connor Sandra O'Connor's Mutual Health Services Experience February 2013 - January 2015
Job Eligibility Administrator at Group Management Services, Inc.
Industry Insurance
Experience
Group Management Services, Inc. January 2015 - Present
Mutual Health Services February 2013 - January 2015
Medical Mutual January 2012 - February 2013
Mutual Health Services October 2008 - January 2012
Ceres Group July 1998 - February 2007
Skills
Outstanding..., Customer Service, Problem Solving, Work Independently with..., Works Well in Groups, Pay Close Attention to..., High Quality Standards, Microsoft Excel, Microsoft Word, Outlook, AS400 system, Medical Terminology, Claim, Strategic Planning
Education
The University of Akron 1993 — 1997
Associate's degree, Applied Science in Medical Assisting Technology
Medina Senior High School 1984 — 1988
Group Management Services, Inc. January 2015 - Present
Mutual Health Services February 2013 - January 2015
Medical Mutual January 2012 - February 2013
Mutual Health Services October 2008 - January 2012
Ceres Group July 1998 - February 2007
Skills
Outstanding..., Customer Service, Problem Solving, Work Independently with..., Works Well in Groups, Pay Close Attention to..., High Quality Standards, Microsoft Excel, Microsoft Word, Outlook, AS400 system, Medical Terminology, Claim, Strategic Planning
Education
The University of Akron 1993 — 1997
Associate's degree, Applied Science in Medical Assisting Technology
Medina Senior High School 1984 — 1988
Shannon Wiley Shannon Wiley's Mutual Health Services Experience February 2011 - October 2012
Job Licensed Health & Life Insurance Professional at Coury Health Services
Industry Insurance
Experience
Coury Health Services November 2014 - Present
HealthMarkets October 2014 - November 2014
HM Insurance Group October 2012 - February 2014
Mutual Health Services February 2011 - October 2012
HM Insurance Group April 2004 - February 2011
Skills
Health Insurance, Employee Benefits, Insurance, Underwriting, Disability Insurance, Life Insurance, Sales, Medicare, Brokers, Health Savings Accounts, Claim, Reinsurance, Customer Service
Education
Hondros College 2007 — 2007
Life & Health Insurance
Lakeland Community College 1992 — 1993
Digital Audio Engineering
Chardon
Coury Health Services November 2014 - Present
HealthMarkets October 2014 - November 2014
HM Insurance Group October 2012 - February 2014
Mutual Health Services February 2011 - October 2012
HM Insurance Group April 2004 - February 2011
Skills
Health Insurance, Employee Benefits, Insurance, Underwriting, Disability Insurance, Life Insurance, Sales, Medicare, Brokers, Health Savings Accounts, Claim, Reinsurance, Customer Service
Education
Hondros College 2007 — 2007
Life & Health Insurance
Lakeland Community College 1992 — 1993
Digital Audio Engineering
Chardon
Cynthia Trafis Cynthia Trafis's Mutual Health Services Experience October 2014 - Present
Job Claims Customer Care Specialist II
Industry Insurance
Experience
Mutual Health Services October 2014 - Present
Cleveland Clinic Foundation December 2009 - October 2014
Pearlessence LTD. February 2007 - January 2008
Wholesale Supplies Plus March 2002 - February 2007
Skills
Access, Customer Service, Microsoft Office, Sales, Healthcare, Accounts Receivable, Invoicing, Management, Email Marketing, Sales Management, Process Improvement, Public Speaking, Insurance, Microsoft Excel, Healthcare Management, Social Media, Budgets, Medicaid, Managed Care, Accounting, Non-profits, Team Building, PowerPoint, Leadership, Epic Systems, Hospitals, Software Documentation
Education
University of Dayton 1970 — 1973
Bachelors, Art Education
Mutual Health Services October 2014 - Present
Cleveland Clinic Foundation December 2009 - October 2014
Pearlessence LTD. February 2007 - January 2008
Wholesale Supplies Plus March 2002 - February 2007
Skills
Access, Customer Service, Microsoft Office, Sales, Healthcare, Accounts Receivable, Invoicing, Management, Email Marketing, Sales Management, Process Improvement, Public Speaking, Insurance, Microsoft Excel, Healthcare Management, Social Media, Budgets, Medicaid, Managed Care, Accounting, Non-profits, Team Building, PowerPoint, Leadership, Epic Systems, Hospitals, Software Documentation
Education
University of Dayton 1970 — 1973
Bachelors, Art Education
Bill McCarron Bill McCarron's Mutual Health Services Experience May 2011 - July 2014
Job
Industry Insurance
Experience
Huntington insurance July 2015 - Present
Mutual Health Services, Medical Mutual July 2014 - Present
Mutual Health Services May 2011 - July 2014
Apex Benefits Services division of SummaCare June 2008 - May 2011
Great-West Life June 2006 - June 2008
Klais & Co., Inc. December 1992 - June 2006
US Life 1988 - 1991
Skills
Health Insurance, Benefits, Group Benefits, Employee Benefits, Insurance, Consultative Selling, Benefits Administration, New Business Development, Sales Management, Performance Management, Sales Process, Business, Cross-functional Team..., Financial Analysis, Qualifying Prospects, PowerPoint, Competitive Analysis, Human Resources, General Insurance, Customer Retention, Team Leadership, Risk Management, Market Planning, Event Planning, B2B, Advertising, Leadership Development, Vendor Management, Disease Management, CRM, Marketing Communications, RFP, Access, Pricing, Employee Relations, Cold Calling, Operations Management, Microsoft Excel, Business Relationship..., Public Speaking, Social Media, Talent Acquisition, Management, Direct Sales, Health Savings Accounts, Sales, Healthcare, Strategy, Brokers, Managed Care
Education
Health Insurance Association of America 1992 — 1997
MHP
University of Scranton 1985 — 1988
BS
St. Joseph's Prepatory High School 1980 — 1984
High School Diploma
Huntington insurance July 2015 - Present
Mutual Health Services, Medical Mutual July 2014 - Present
Mutual Health Services May 2011 - July 2014
Apex Benefits Services division of SummaCare June 2008 - May 2011
Great-West Life June 2006 - June 2008
Klais & Co., Inc. December 1992 - June 2006
US Life 1988 - 1991
Skills
Health Insurance, Benefits, Group Benefits, Employee Benefits, Insurance, Consultative Selling, Benefits Administration, New Business Development, Sales Management, Performance Management, Sales Process, Business, Cross-functional Team..., Financial Analysis, Qualifying Prospects, PowerPoint, Competitive Analysis, Human Resources, General Insurance, Customer Retention, Team Leadership, Risk Management, Market Planning, Event Planning, B2B, Advertising, Leadership Development, Vendor Management, Disease Management, CRM, Marketing Communications, RFP, Access, Pricing, Employee Relations, Cold Calling, Operations Management, Microsoft Excel, Business Relationship..., Public Speaking, Social Media, Talent Acquisition, Management, Direct Sales, Health Savings Accounts, Sales, Healthcare, Strategy, Brokers, Managed Care
Education
Health Insurance Association of America 1992 — 1997
MHP
University of Scranton 1985 — 1988
BS
St. Joseph's Prepatory High School 1980 — 1984
High School Diploma
Thomas Wise Thomas Wise's Mutual Health Services Experience August 2014 - Present
Job Medical Mutual
Industry Information Technology and Services
Experience
Mutual Health Services August 2014 - Present
Medical Mutual 2012 - 2014
Safeguard Properties 2010 - 2011
Safeguard Properties 2010 - 2011
Medical College of Georgia December 2005 - October 2010
Officemax 1993 - 2005
Skills
SAP R/3, PeopleSoft, Banner, Goal-oriented..., Analysis, Integration, Business Process, Banners, Management, Leadership, Cross-functional Team..., Quality Assurance, Business Requirements, Team Leadership
Education
The University of Akron 1990 — 1994
CF 1986 — 1989
Mutual Health Services August 2014 - Present
Medical Mutual 2012 - 2014
Safeguard Properties 2010 - 2011
Safeguard Properties 2010 - 2011
Medical College of Georgia December 2005 - October 2010
Officemax 1993 - 2005
Skills
SAP R/3, PeopleSoft, Banner, Goal-oriented..., Analysis, Integration, Business Process, Banners, Management, Leadership, Cross-functional Team..., Quality Assurance, Business Requirements, Team Leadership
Education
The University of Akron 1990 — 1994
CF 1986 — 1989
Carolyn Esswein's Mutual Health Services Experience September 2015 - Present
Job Sales and Retention Manager at Mutual Health Services
Industry Insurance
Experience
Mutual Health Services September 2015 - Present
Wells Fargo Insurance Services of Ohio, LLC November 2007 - September 2015
BGS/Cohen 2006 - 2007
Hylant Group 2000 - 2006
Willis of Ohio 1994 - 2000
Skills
Insurance, Health Insurance, Employee Benefits, Underwriting, Disability Insurance, Benefits Administration, Health Savings Accounts, Life Insurance, COBRA, Brokers, 401k, Term Life Insurance, Retirement, Workers Compensation, ERISA, Medicare, Retirement Planning
Education
Cleveland State University 1998 — 1999
Mutual Health Services September 2015 - Present
Wells Fargo Insurance Services of Ohio, LLC November 2007 - September 2015
BGS/Cohen 2006 - 2007
Hylant Group 2000 - 2006
Willis of Ohio 1994 - 2000
Skills
Insurance, Health Insurance, Employee Benefits, Underwriting, Disability Insurance, Benefits Administration, Health Savings Accounts, Life Insurance, COBRA, Brokers, 401k, Term Life Insurance, Retirement, Workers Compensation, ERISA, Medicare, Retirement Planning
Education
Cleveland State University 1998 — 1999
Ann Sager's Mutual Health Services Experience 1986 - 1986
Job INFORMATION TECHNOLOGY PROFESSIONAL IT Business Analyst / Project Leader
Industry Information Technology and Services
Experience
IT Consulting July 2012 - Present
Harvard Medical School December 1990 - August 2004
Information Technology Consultant 1987 - 1990
Family Health Plan 1986 - 1987
Mutual Health Services 1986 - 1986
Harvard Pilgrim Health Care 1977 - 1986
Skills
SQL, Toad, Brio Reports, Infomaker, QDD, QTP, QUICK, Quiz, MPEXL, dbGeneral, COBOL, Pick, Pick Basic, Info Basic, Microsoft Word, Microsoft Excel, PowerPoint, Visio, Access, Dbase, Leadership, Customer Service, Nonprofits, Training, System Design, Systems Analysis, Project Management, Database Design, Data Analysis, Data Mapping, Technical Leadership
Education
Boston University Graduate School of Management
Master of Business Administration (MBA), Health Care Management
Northeastern Univeristy
Bachelor of Science (BS), Management Information Systems
Northeastern University
Bachelor of Science (BS), Health Care Management
IT Consulting July 2012 - Present
Harvard Medical School December 1990 - August 2004
Information Technology Consultant 1987 - 1990
Family Health Plan 1986 - 1987
Mutual Health Services 1986 - 1986
Harvard Pilgrim Health Care 1977 - 1986
Skills
SQL, Toad, Brio Reports, Infomaker, QDD, QTP, QUICK, Quiz, MPEXL, dbGeneral, COBOL, Pick, Pick Basic, Info Basic, Microsoft Word, Microsoft Excel, PowerPoint, Visio, Access, Dbase, Leadership, Customer Service, Nonprofits, Training, System Design, Systems Analysis, Project Management, Database Design, Data Analysis, Data Mapping, Technical Leadership
Education
Boston University Graduate School of Management
Master of Business Administration (MBA), Health Care Management
Northeastern Univeristy
Bachelor of Science (BS), Management Information Systems
Northeastern University
Bachelor of Science (BS), Health Care Management
Donna Adanich's Mutual Health Services Experience April 2002 - Present
Job Operations Specialist at Mutual Health Services
Industry Information Technology and Services
Experience
Mutual Health Services April 2002 - Present
Skills
Management, Microsoft Office, Customer Service, Project Management, Leadership, Microsoft Excel, Training, Sales, Team Leadership, Program Management
Education
Cleveland State University 1997 — 2000
Bachelor, Psychology
Mutual Health Services April 2002 - Present
Skills
Management, Microsoft Office, Customer Service, Project Management, Leadership, Microsoft Excel, Training, Sales, Team Leadership, Program Management
Education
Cleveland State University 1997 — 2000
Bachelor, Psychology
Kristen Romig Fischer's Mutual Health Services Experience December 2013 - Present
Job Business Solutions Supervisor
Industry Insurance
Experience
Mutual Health Services December 2013 - Present
Medical Mutual January 2013 - December 2013
Medical Mutual July 2012 - January 2013
Medical Mutual of Ohio June 2006 - July 2012
Skills
Underwriting, Insurance, Health Insurance, Disability Insurance, Life Insurance, Employee Benefits, Risk Management, Nursing, Long-term Care, Medical Case Management, Claim, Healthcare, Managed Care, Management, Claims Management
Education
Baldwin-Wallace College 2008 — 2011
Master of Business Administration (MBA), 4.0
The University of Akron 2003 — 2005
Bachelor of Science (B.S.), Registered Nursing/Registered Nurse, 3.4
The University of Akron 1993 — 1997
Bachelor of Science (B.S.), Marketing, 3.1
Mutual Health Services December 2013 - Present
Medical Mutual January 2013 - December 2013
Medical Mutual July 2012 - January 2013
Medical Mutual of Ohio June 2006 - July 2012
Skills
Underwriting, Insurance, Health Insurance, Disability Insurance, Life Insurance, Employee Benefits, Risk Management, Nursing, Long-term Care, Medical Case Management, Claim, Healthcare, Managed Care, Management, Claims Management
Education
Baldwin-Wallace College 2008 — 2011
Master of Business Administration (MBA), 4.0
The University of Akron 2003 — 2005
Bachelor of Science (B.S.), Registered Nursing/Registered Nurse, 3.4
The University of Akron 1993 — 1997
Bachelor of Science (B.S.), Marketing, 3.1
Peter Voitko's Mutual Health Services Experience June 2013 - Present
Job Director, Specialty TPA Operations at Mutual Health Services
Industry Information Technology and Services
Experience
Mutual Health Services June 2013 - Present
Medical Mutual of Ohio September 2011 - June 2013
Austen BioInnovation Institute in Akron April 2010 - September 2011
SummaCare March 1997 - April 2010
Skills
PMP, Healthcare Information..., HIPAA, Healthcare, Disaster Recovery, EHR, Program Management, Project Management, Process Improvement, IT Strategy, Vendor Management, Information Technology, Strategic Planning
Education
Cleveland State University
Master of Business Administration (MBA)
The University of Akron
Bachelor's degree, Accounting
Mutual Health Services June 2013 - Present
Medical Mutual of Ohio September 2011 - June 2013
Austen BioInnovation Institute in Akron April 2010 - September 2011
SummaCare March 1997 - April 2010
Skills
PMP, Healthcare Information..., HIPAA, Healthcare, Disaster Recovery, EHR, Program Management, Project Management, Process Improvement, IT Strategy, Vendor Management, Information Technology, Strategic Planning
Education
Cleveland State University
Master of Business Administration (MBA)
The University of Akron
Bachelor's degree, Accounting
Melissa Citovic-Vukotic's Mutual Health Services Experience 1983 - 1988
Job Owner, State Farm Insurance Agency
Industry Insurance
Experience
State Farm Insurance Agency 2002 - Present
Neurosurgery & Neurology Associates, Inc. 1999 - 2001
Zimmerman 1998 - 1999
Cleveland Clinic 1995 - 1998
Summa Health System 1993 - 1995
The MetroHealth System 1991 - 1993
Health Claim Services 1988 - 1989
Mutual Health Services 1983 - 1988
Mount Sinai Health System 1980 - 1983
Electronic Data Systems 1979 - 1980
Skills
Coaching, Customer Service, Risk Management, Insurance, Sales, Renters, Marketing, Finance, Public Speaking, Strategic Planning, Management, General Insurance, Financial Analysis, Recruiting, Accounting, Analysis, Budgets, Homeowners, Public Relations, Business Planning, PowerPoint, Process Improvement, Health Insurance, Life Insurance
Education
The University of Dallas
Master of Business Administration (M.B.A.)
The University of Dallas 1975 — 1978
Bachelor's Degree, Economics
State Farm Insurance Agency 2002 - Present
Neurosurgery & Neurology Associates, Inc. 1999 - 2001
Zimmerman 1998 - 1999
Cleveland Clinic 1995 - 1998
Summa Health System 1993 - 1995
The MetroHealth System 1991 - 1993
Health Claim Services 1988 - 1989
Mutual Health Services 1983 - 1988
Mount Sinai Health System 1980 - 1983
Electronic Data Systems 1979 - 1980
Skills
Coaching, Customer Service, Risk Management, Insurance, Sales, Renters, Marketing, Finance, Public Speaking, Strategic Planning, Management, General Insurance, Financial Analysis, Recruiting, Accounting, Analysis, Budgets, Homeowners, Public Relations, Business Planning, PowerPoint, Process Improvement, Health Insurance, Life Insurance
Education
The University of Dallas
Master of Business Administration (M.B.A.)
The University of Dallas 1975 — 1978
Bachelor's Degree, Economics
Demetrius Miller's Mutual Health Services Experience April 2008 - Present
Job Associate Business Analyst at Mutual Health Services
Industry Management Consulting
Experience
Mutual Health Services April 2008 - Present
Verizon Wireless July 1999 - September 2004
Verizon Wireless July 1999 - September 2004
Education
Fortis College 2009 — 2012
Associate's degree, medical bill, B
Fortis College 2009 — 2012
Associate of Science (AS), Medical Billing and Coding
Mutual Health Services April 2008 - Present
Verizon Wireless July 1999 - September 2004
Verizon Wireless July 1999 - September 2004
Education
Fortis College 2009 — 2012
Associate's degree, medical bill, B
Fortis College 2009 — 2012
Associate of Science (AS), Medical Billing and Coding
Tom Laub's Mutual Health Services Experience October 1994 - March 2013
Job Consultant
Industry Insurance
Experience
Consulting April 2013 - Present
Mutual Health Services October 1994 - March 2013
Cleveland Clinic - Home Health March 1996 - October 1996
Progressive Insurance May 1988 - March 1996
Blue Cross Blue Shield of Ohio May 1986 - May 1988
Sherwin Williams May 1981 - May 1986
General Motors April 1965 - May 1981
Skills
Strategic Planning, Process Improvement, Business Analysis, Business Process...
Education
Baldwin Wallace University 1975 — 1978
Master of Business Administration (MBA)
Baldwin Wallace University 1970 — 1975
Bachelor of Arts (B.A.)
Consulting April 2013 - Present
Mutual Health Services October 1994 - March 2013
Cleveland Clinic - Home Health March 1996 - October 1996
Progressive Insurance May 1988 - March 1996
Blue Cross Blue Shield of Ohio May 1986 - May 1988
Sherwin Williams May 1981 - May 1986
General Motors April 1965 - May 1981
Skills
Strategic Planning, Process Improvement, Business Analysis, Business Process...
Education
Baldwin Wallace University 1975 — 1978
Master of Business Administration (MBA)
Baldwin Wallace University 1970 — 1975
Bachelor of Arts (B.A.)
Susan Gaidelis's Mutual Health Services Experience 2008 - 2012
Job Customer Service Professional
Industry Hospital & Health Care
Experience
Mutual Health Services 2008 - 2012
Litigation Management June 2007 - February 2008
Self Funded Plans, Inc. August 2003 - October 2006
Skills
Customer Service..., Claims Resolution, Health Insurance, Verification, Clerical Skills, Computers
Education
Cuyahoga Community College 1980 — 1984
Valley Forge High School
Diploma, Business
Mutual Health Services 2008 - 2012
Litigation Management June 2007 - February 2008
Self Funded Plans, Inc. August 2003 - October 2006
Skills
Customer Service..., Claims Resolution, Health Insurance, Verification, Clerical Skills, Computers
Education
Cuyahoga Community College 1980 — 1984
Valley Forge High School
Diploma, Business
Jeanine Fischer's Mutual Health Services Experience November 2000 - February 2012
Job Certified Dementia Practitioner
Industry Hospital & Health Care
Experience
Sunrise Senior Living October 2012 - Present
Mutual Health Services November 2000 - February 2012
Discount Drug Mart September 1990 - December 2005
Self Employed June 1989 - February 1999
Skills
Data Entry, Customer Service, Medical Terminology, State Tested Nursing..., Alzheimer's Care, Multiple Sclerosis, Home Health Care, Patient Access..., Highly detail oriented, Microsoft Word, Kronos Timekeeping, Clerical Skills, Hummingbird, OnBase, Ten Key, Bookkeeping, Transcription, FileNet, Vital Signs, Cpr Certified, Direct Patient Care
Education
Lorain County Community College 1986 — 1989
Associate of Arts (A.A.)
Bryant & Stratton College-Cleveland 1990 — 1991
Diploma
Sunrise Senior Living October 2012 - Present
Mutual Health Services November 2000 - February 2012
Discount Drug Mart September 1990 - December 2005
Self Employed June 1989 - February 1999
Skills
Data Entry, Customer Service, Medical Terminology, State Tested Nursing..., Alzheimer's Care, Multiple Sclerosis, Home Health Care, Patient Access..., Highly detail oriented, Microsoft Word, Kronos Timekeeping, Clerical Skills, Hummingbird, OnBase, Ten Key, Bookkeeping, Transcription, FileNet, Vital Signs, Cpr Certified, Direct Patient Care
Education
Lorain County Community College 1986 — 1989
Associate of Arts (A.A.)
Bryant & Stratton College-Cleveland 1990 — 1991
Diploma
Sandra Platt's Mutual Health Services Experience 2002 - 2012
Job Operation Account Representative at WellCare
Industry Insurance
Experience
WellCare September 2013 - Present
Aflac June 2013 - September 2013
Carolina Care Plan 2002 - 2013
Carolina Care Plan 2002 - 2013
Mutual Health Services 2002 - 2012
BlueCross BlueShield of Tennessee May 1992 - August 2001
Skills
Claims Resolution, Claims Auditing, Claims Handling, Claim, Insurance, Medicaid, Training, Analysis, Process Improvement, Quality Assurance, HMO, Provider Relations, Claims Management, PPO, Management, Claim Investigation, Health Insurance, Subrogation
Education
Hiwassee College 1984 — 1987
Associate's degree, Liberal Arts and Sciences, General Studies and Humanities
WellCare September 2013 - Present
Aflac June 2013 - September 2013
Carolina Care Plan 2002 - 2013
Carolina Care Plan 2002 - 2013
Mutual Health Services 2002 - 2012
BlueCross BlueShield of Tennessee May 1992 - August 2001
Skills
Claims Resolution, Claims Auditing, Claims Handling, Claim, Insurance, Medicaid, Training, Analysis, Process Improvement, Quality Assurance, HMO, Provider Relations, Claims Management, PPO, Management, Claim Investigation, Health Insurance, Subrogation
Education
Hiwassee College 1984 — 1987
Associate's degree, Liberal Arts and Sciences, General Studies and Humanities