Mutual Insurance Company of Arizona (MICA)
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Mutual Insurance Company of Arizona (MICA) Employees
Employee
Years
Job
Industry
Heidi Paulson Heidi Paulson's Mutual Insurance Company of Arizona (MICA) Experience February 2007 - March 2008
Job Experienced Underwriter
Industry Insurance
Experience
QBE First 2008 - 2011
Mutual Insurance Company of Arizona (MICA) February 2007 - March 2008
CNA Surety October 2005 - November 2006
Wells Fargo September 2004 - October 2005
State Farm March 2000 - September 2004
Skills
Insurance, Underwriting, Business Analysis, Risk Management, SDLC, Process Improvement, General Insurance, Leadership, Requirements Gathering, Analysis, Visio, Requirements Analysis
Education
Arizona State University
Bachelor's degree, Business/Communication
Mesa Community College
Associate of Arts (AA), Associate of Science (AS) and Associate of General Studies (AGS), AA in Interior Architecture/Design and AS in Psychology
QBE First 2008 - 2011
Mutual Insurance Company of Arizona (MICA) February 2007 - March 2008
CNA Surety October 2005 - November 2006
Wells Fargo September 2004 - October 2005
State Farm March 2000 - September 2004
Skills
Insurance, Underwriting, Business Analysis, Risk Management, SDLC, Process Improvement, General Insurance, Leadership, Requirements Gathering, Analysis, Visio, Requirements Analysis
Education
Arizona State University
Bachelor's degree, Business/Communication
Mesa Community College
Associate of Arts (AA), Associate of Science (AS) and Associate of General Studies (AGS), AA in Interior Architecture/Design and AS in Psychology
Kimberly Vestal Kimberly Vestal's Mutual Insurance Company of Arizona (MICA) Experience July 2012 - March 2014
Job Sr. HRIS Analyst at Sprouts Farmers Market
Industry Information Technology and Services
Experience
Sprouts Farmers Market March 2014 - Present
Mutual Insurance Company of Arizona (MICA) July 2012 - March 2014
Charles Schwab March 2012 - July 2012
Republic Services Inc August 2010 - June 2012
Countywide Financial February 2007 - March 2009
Intel Corporation September 1996 - October 2006
Skills
PeopleSoft, Process Improvement, SDLC, HRIS, Project Management, Performance Management, Talent Management, Vendor Management, Human Resources, Applicant Tracking..., Talent Acquisition, Change Management, Onboarding, Leadership, Employee Benefits, Training, Interviews, Workforce Planning, Deferred Compensation, Recruiting, Organizational..., Employee Training, Employee Relations
Education
Brigham Young University 1992 — 1995
BS, Sociology
Sprouts Farmers Market March 2014 - Present
Mutual Insurance Company of Arizona (MICA) July 2012 - March 2014
Charles Schwab March 2012 - July 2012
Republic Services Inc August 2010 - June 2012
Countywide Financial February 2007 - March 2009
Intel Corporation September 1996 - October 2006
Skills
PeopleSoft, Process Improvement, SDLC, HRIS, Project Management, Performance Management, Talent Management, Vendor Management, Human Resources, Applicant Tracking..., Talent Acquisition, Change Management, Onboarding, Leadership, Employee Benefits, Training, Interviews, Workforce Planning, Deferred Compensation, Recruiting, Organizational..., Employee Training, Employee Relations
Education
Brigham Young University 1992 — 1995
BS, Sociology
Felicia Hayden Felicia Hayden's Mutual Insurance Company of Arizona (MICA) Experience March 2013 - Present
Job Claim Representative at Mutual Insurance Company of Arizona
Industry Higher Education
Experience
Mutual Insurance Company of Arizona (MICA) March 2013 - Present
Self Employed January 2000 - Present
Arizona Music Festival Foundation April 2014 - January 2015
Mercury Insurance June 2006 - March 2013
Skills
Liability, Claim, Personal Injury, Negotiation, Highly detail oriented, Arbitration, Microsoft Excel, Outlook, Insurance, Singing, General Insurance, Property & Casualty..., Customer Service, Multi-tasked, Personal Injury..., Professional Liability, Medical Malpractice, Website Creation, Website Updating, Website Administration
Education
Professional Liability Underwriter's Society 2013 — 2014
California Lutheran University 2002 — 2006
Bachelor of Arts (BA), Spanish Language and Literature
Mutual Insurance Company of Arizona (MICA) March 2013 - Present
Self Employed January 2000 - Present
Arizona Music Festival Foundation April 2014 - January 2015
Mercury Insurance June 2006 - March 2013
Skills
Liability, Claim, Personal Injury, Negotiation, Highly detail oriented, Arbitration, Microsoft Excel, Outlook, Insurance, Singing, General Insurance, Property & Casualty..., Customer Service, Multi-tasked, Personal Injury..., Professional Liability, Medical Malpractice, Website Creation, Website Updating, Website Administration
Education
Professional Liability Underwriter's Society 2013 — 2014
California Lutheran University 2002 — 2006
Bachelor of Arts (BA), Spanish Language and Literature
Ana Booth Ana Booth's Mutual Insurance Company of Arizona (MICA) Experience October 2007 - December 2013
Job Executive Assistant at Harkins Theatres
Industry Executive Office
Experience
Harkins Theatres June 2015 - Present
Curtiss-Wright Corporation March 2014 - June 2015
Mutual Insurance Company of Arizona (MICA) October 2007 - December 2013
Legacy Partners June 2002 - August 2006
Quepasa Corporation April 2001 - May 2002
The Walt Disney Company February 1999 - March 2001
Skills
Executive..., Executive Calendar..., Event Planning, Minute Taking, Executive-level..., Events Coordination, Executive Correspondence, Travel Planning, Prioritize Workload, Bilingual-English/Spanis..., Notary Public, High Level Of..., Vendor Relationships, Microsoft Excel, PowerPoint, Outlook, Access, Managing Database, Microsoft Word, Data Entry, Travel Arrangements, Customer Service, Public Speaking
Education
University of Nebraska at Kearney 1993 — 1996
Bachelor of Science in Education, Tourism and Travel Services Management
Harkins Theatres June 2015 - Present
Curtiss-Wright Corporation March 2014 - June 2015
Mutual Insurance Company of Arizona (MICA) October 2007 - December 2013
Legacy Partners June 2002 - August 2006
Quepasa Corporation April 2001 - May 2002
The Walt Disney Company February 1999 - March 2001
Skills
Executive..., Executive Calendar..., Event Planning, Minute Taking, Executive-level..., Events Coordination, Executive Correspondence, Travel Planning, Prioritize Workload, Bilingual-English/Spanis..., Notary Public, High Level Of..., Vendor Relationships, Microsoft Excel, PowerPoint, Outlook, Access, Managing Database, Microsoft Word, Data Entry, Travel Arrangements, Customer Service, Public Speaking
Education
University of Nebraska at Kearney 1993 — 1996
Bachelor of Science in Education, Tourism and Travel Services Management
Crystal Jones, M.Ed Crystal Jones, M.Ed's Mutual Insurance Company of Arizona (MICA) Experience May 2015 - Present
Job Marketing Professional at Mutual Insurance Company of Arizona (MICA)
Industry Insurance
Experience
Mutual Insurance Company of Arizona (MICA) May 2015 - Present
University of Phoenix, Phoenix Campus August 2011 - June 2014
University of Phoenix 2008 - 2011
University of Phoenix 2004 - 2008
Skills
Project Management, Event Planning, Event Management, Compliance, Editorial, Internal Communications, Microsoft Office, Microsoft Word, Newsletters, Organization, PowerPoint, Proofreading, Quality Assurance, University Teaching, Volunteer Management, Writing, Higher Education, Management, Fundraising, Facebook, Training, Data Entry, Customer Service, Proposal Writing, Research, Microsoft Excel, Public Speaking, Community Outreach, Coordination, Staff Development, Leadership Development, Nonprofits, Interviews, Critical Thinking, Time Management, Leadership, Adult Education, Resume Writing, Workshop Facilitation
Education
University of Phoenix
Master of Arts in Education, Adult Education and Training
University of Phoenix
Bachelor of Science in Human Services
Mutual Insurance Company of Arizona (MICA) May 2015 - Present
University of Phoenix, Phoenix Campus August 2011 - June 2014
University of Phoenix 2008 - 2011
University of Phoenix 2004 - 2008
Skills
Project Management, Event Planning, Event Management, Compliance, Editorial, Internal Communications, Microsoft Office, Microsoft Word, Newsletters, Organization, PowerPoint, Proofreading, Quality Assurance, University Teaching, Volunteer Management, Writing, Higher Education, Management, Fundraising, Facebook, Training, Data Entry, Customer Service, Proposal Writing, Research, Microsoft Excel, Public Speaking, Community Outreach, Coordination, Staff Development, Leadership Development, Nonprofits, Interviews, Critical Thinking, Time Management, Leadership, Adult Education, Resume Writing, Workshop Facilitation
Education
University of Phoenix
Master of Arts in Education, Adult Education and Training
University of Phoenix
Bachelor of Science in Human Services
Dan Toensing's Mutual Insurance Company of Arizona (MICA) Experience June 2005 - July 2013
Job @Care1st Health PlanArizona
Industry Information Technology and Services
Experience
Care1st Health Plan Arizona August 2013 - Present
Mutual Insurance Company of Arizona (MICA) June 2005 - July 2013
JDA Software Inc 1996 - 2005
Skills
Business Analysis, Enterprise Architecture, Oracle, PL/SQL, Enterprise Software, SDLC, C#, Oracle PL/SQL..., .NET, Performance Tuning, Systems Analysis, Databases, Requirements Gathering, ETL, Data Integration, Crystal Reports, SSIS, SQL Tuning, Stored Procedures, Business Objects, Data Warehousing
Education
University of Minnesota-Twin Cities
Care1st Health Plan Arizona August 2013 - Present
Mutual Insurance Company of Arizona (MICA) June 2005 - July 2013
JDA Software Inc 1996 - 2005
Skills
Business Analysis, Enterprise Architecture, Oracle, PL/SQL, Enterprise Software, SDLC, C#, Oracle PL/SQL..., .NET, Performance Tuning, Systems Analysis, Databases, Requirements Gathering, ETL, Data Integration, Crystal Reports, SSIS, SQL Tuning, Stored Procedures, Business Objects, Data Warehousing
Education
University of Minnesota-Twin Cities
chad siragusa's Mutual Insurance Company of Arizona (MICA) Experience October 2012 - Present
Job System Analyst at Mutual Insurance Company of Arizona (MICA)
Industry Information Technology and Services
Experience
Mutual Insurance Company of Arizona (MICA) October 2012 - Present
Konica Minolta Business Solutions U.S.A., Inc. October 2011 - October 2012
Capitol Bancorp May 2009 - October 2011
ProNet Solutions May 2004 - May 2009
ReMax Real Estate Services 1999 - 2004
CommonWealth Partners May 1998 - June 1999
Skills
Active Directory, Microsoft Certified..., Windows Server, Citrix, CCNA, VMware, Servers, Cisco Routers, VPN, Troubleshooting, Networking, Cisco Technologies, Network Administration, Firewalls, Disaster Recovery, Virtualization, Network Security, DNS, Data Center, System Deployment, IIS, VMware ESX, SAN, VMware Infrastructure, Blackberry Enterprise..., DHCP, vSphere
Education
Chandler/Gilbert Community College 2013 — 2015
Associate of Science (A.S.) Information Technology and Cisco Systems
Computer Education Institute 1999 — 2001
Engineering
Orange Coast College 1993 — 1995
Associates
Costa Mesa High School 1989 — 1993
Mutual Insurance Company of Arizona (MICA) October 2012 - Present
Konica Minolta Business Solutions U.S.A., Inc. October 2011 - October 2012
Capitol Bancorp May 2009 - October 2011
ProNet Solutions May 2004 - May 2009
ReMax Real Estate Services 1999 - 2004
CommonWealth Partners May 1998 - June 1999
Skills
Active Directory, Microsoft Certified..., Windows Server, Citrix, CCNA, VMware, Servers, Cisco Routers, VPN, Troubleshooting, Networking, Cisco Technologies, Network Administration, Firewalls, Disaster Recovery, Virtualization, Network Security, DNS, Data Center, System Deployment, IIS, VMware ESX, SAN, VMware Infrastructure, Blackberry Enterprise..., DHCP, vSphere
Education
Chandler/Gilbert Community College 2013 — 2015
Associate of Science (A.S.) Information Technology and Cisco Systems
Computer Education Institute 1999 — 2001
Engineering
Orange Coast College 1993 — 1995
Associates
Costa Mesa High School 1989 — 1993
Debbie Luera, CIC's Mutual Insurance Company of Arizona (MICA) Experience April 2009 - Present
Job Corporate Communication and Marketing Coordinator at Mutual Insurance Company of Arizona (MICA)
Industry Insurance
Experience
Mutual Insurance Company of Arizona (MICA) April 2009 - Present
Mutual Insurance Company of Arizona (MICA) June 1998 - Present
Univision Television Group June 1994 - May 1998
Skills
Marketing Strategy, Marketing Communications, Corporate Communications, Marketing, Web Content Management, Advertising, Newsletters, Brand Development, Strategic Planning, CRM, Management, Market Research, Market Planning, Social Media, Editing, Negotiation, Analytics, Content Management
Education
Thunderbird School of Global Management 1993 — 1994
Master of International Management (MIM), Marketing, Spanish
James Madison University - College of Business 1987 — 1991
BBA, International Business
Mutual Insurance Company of Arizona (MICA) April 2009 - Present
Mutual Insurance Company of Arizona (MICA) June 1998 - Present
Univision Television Group June 1994 - May 1998
Skills
Marketing Strategy, Marketing Communications, Corporate Communications, Marketing, Web Content Management, Advertising, Newsletters, Brand Development, Strategic Planning, CRM, Management, Market Research, Market Planning, Social Media, Editing, Negotiation, Analytics, Content Management
Education
Thunderbird School of Global Management 1993 — 1994
Master of International Management (MIM), Marketing, Spanish
James Madison University - College of Business 1987 — 1991
BBA, International Business
Rick Zimbardo's Mutual Insurance Company of Arizona (MICA) Experience January 1997 - September 1997
Job Real Estate Agent at Encore Realty
Industry Real Estate
Experience
Encore Realty March 2004 - Present
North Rim Enterprises November 2006 - December 2010
IntelliSource, Inc May 1997 - November 2006
Mutual Insurance Company of Arizona (MICA) January 1997 - September 1997
Mercy Healthcare Arizona February 1989 - November 1996
CANCO Adjusting Co October 1987 - February 1989
Safeco Insurance Co April 1985 - April 1987
ERA Valley Metro Realty June 1981 - April 1985
Squire of California November 1978 - June 1981
Skills
Real Estate, Sales, Facilities Management, Microsoft Office, Contract Management, Financial Statements, Quality Control, Purchasing, Consulting, Customer Service, Accounting, Risk Management, Employee Relations, Profit, Supply Chain Management, Finance, Insurance, Human Resources, Shipping, Software Documentation
Education
Arizona State University 1976 — 1978
Bachelor of Science, Business Management; Organizational, Operational, and Personnel Management
Glendale Community College 1974 — 1976
Associate, Art; Business Administration; Accounting
Encore Realty March 2004 - Present
North Rim Enterprises November 2006 - December 2010
IntelliSource, Inc May 1997 - November 2006
Mutual Insurance Company of Arizona (MICA) January 1997 - September 1997
Mercy Healthcare Arizona February 1989 - November 1996
CANCO Adjusting Co October 1987 - February 1989
Safeco Insurance Co April 1985 - April 1987
ERA Valley Metro Realty June 1981 - April 1985
Squire of California November 1978 - June 1981
Skills
Real Estate, Sales, Facilities Management, Microsoft Office, Contract Management, Financial Statements, Quality Control, Purchasing, Consulting, Customer Service, Accounting, Risk Management, Employee Relations, Profit, Supply Chain Management, Finance, Insurance, Human Resources, Shipping, Software Documentation
Education
Arizona State University 1976 — 1978
Bachelor of Science, Business Management; Organizational, Operational, and Personnel Management
Glendale Community College 1974 — 1976
Associate, Art; Business Administration; Accounting
Ed Marley's Mutual Insurance Company of Arizona (MICA) Experience December 2011 - Present
Job Chief Financial Officer at Mutual Insurance Company of Arizona (MICA)
Industry Insurance
Experience
Mutual Insurance Company of Arizona (MICA) December 2011 - Present
The Doctors Company January 2009 - December 2011
SCPIE Holdings Inc. 2001 - 2009
CAMICO Mutual Insurance Company 1986 - 2001
Skills
Insurance, Underwriting, Property & Casualty..., Risk Management, Reinsurance, General Insurance, Financial Analysis, Professional Liability, Liability, Sarbanes-Oxley Act, Claim, Health Insurance, Claims Management, Accounting, Variance Analysis
Education
University of Maryland College Park
Bachelor of Business Administration (BBA), Business Administration and Management, General
University of San Francisco
Master of Business Administration (MBA), Finance and Financial Management Services
Mutual Insurance Company of Arizona (MICA) December 2011 - Present
The Doctors Company January 2009 - December 2011
SCPIE Holdings Inc. 2001 - 2009
CAMICO Mutual Insurance Company 1986 - 2001
Skills
Insurance, Underwriting, Property & Casualty..., Risk Management, Reinsurance, General Insurance, Financial Analysis, Professional Liability, Liability, Sarbanes-Oxley Act, Claim, Health Insurance, Claims Management, Accounting, Variance Analysis
Education
University of Maryland College Park
Bachelor of Business Administration (BBA), Business Administration and Management, General
University of San Francisco
Master of Business Administration (MBA), Finance and Financial Management Services
Jeremy Olson's Mutual Insurance Company of Arizona (MICA) Experience July 2014 - Present
Job Systems Analyst
Industry Information Technology and Services
Experience
Mutual Insurance Company of Arizona (MICA) July 2014 - Present
Compugroup Medical USA August 2010 - July 2014
ICW Investment Advisors July 2005 - August 2010
Skills
Microsoft SQL Server, Operating Systems, VMware, Linux, SQL, TCP/IP, System Administration, Integration, Software Development, SharePoint, Virtualization, Agile Methodologies, IIS, SaaS, Windows, Apache, Unix, Software Documentation, Databases, Windows Server, Network Administration, Web Services, VPN, Cloud Computing, Enterprise Software, Troubleshooting, Computer Hardware, SDLC, IT Management, Active Directory, MySQL, Enterprise Architecture, XML, JavaScript, Visio, Scrum, ITIL, PHP, Requirements Analysis, IT Strategy, C#, ColdFusion, Disaster Recovery, Database Administration, Powershell
Education
DeVry University 2001 — 2004
BS, Network and Communications Management
Mutual Insurance Company of Arizona (MICA) July 2014 - Present
Compugroup Medical USA August 2010 - July 2014
ICW Investment Advisors July 2005 - August 2010
Skills
Microsoft SQL Server, Operating Systems, VMware, Linux, SQL, TCP/IP, System Administration, Integration, Software Development, SharePoint, Virtualization, Agile Methodologies, IIS, SaaS, Windows, Apache, Unix, Software Documentation, Databases, Windows Server, Network Administration, Web Services, VPN, Cloud Computing, Enterprise Software, Troubleshooting, Computer Hardware, SDLC, IT Management, Active Directory, MySQL, Enterprise Architecture, XML, JavaScript, Visio, Scrum, ITIL, PHP, Requirements Analysis, IT Strategy, C#, ColdFusion, Disaster Recovery, Database Administration, Powershell
Education
DeVry University 2001 — 2004
BS, Network and Communications Management
Julie Ritzman's Mutual Insurance Company of Arizona (MICA) Experience April 2014 - Present
Job Vice President of Risk Management Services
Industry Hospital & Health Care
Experience
MICA Medical Foundation November 2014 - Present
Mutual Insurance Company of Arizona (MICA) April 2014 - Present
St. Joseph's Hospital and Medical Center February 2013 - April 2014
Arizona Heart Hospital September 2010 - January 2013
Phoenix Baptist Hospital August 2010 - January 2013
Sanford Health June 1998 - August 2010
Skills
Healthcare Information..., Healthcare, Healthcare Management, Hospitals, EMR, Healthcare Consulting, HIPAA, Financial Risk, Healthcare Industry, Quality Improvement, Process Improvement, Medicare, Epic Systems, Revenue Cycle, Risk Management, Managed Care, Leadership, Inpatient, Physician Relations, Nursing
Education
The University of South Dakota
MBA
MICA Medical Foundation November 2014 - Present
Mutual Insurance Company of Arizona (MICA) April 2014 - Present
St. Joseph's Hospital and Medical Center February 2013 - April 2014
Arizona Heart Hospital September 2010 - January 2013
Phoenix Baptist Hospital August 2010 - January 2013
Sanford Health June 1998 - August 2010
Skills
Healthcare Information..., Healthcare, Healthcare Management, Hospitals, EMR, Healthcare Consulting, HIPAA, Financial Risk, Healthcare Industry, Quality Improvement, Process Improvement, Medicare, Epic Systems, Revenue Cycle, Risk Management, Managed Care, Leadership, Inpatient, Physician Relations, Nursing
Education
The University of South Dakota
MBA
Kimberly Kallo's Mutual Insurance Company of Arizona (MICA) Experience September 1996 - August 1999
Job Business Systems Analyst
Industry Accounting
Experience
Intuit October 2013 - Present
Intuit July 2011 - September 2012
Intuit May 2006 - June 2011
Intuit November 2001 - April 2006
The Eastridge Group February 2000 - October 2001
Mutual Insurance Company of Arizona (MICA) September 1996 - August 1999
Skills
Bookkeeping, Computer Hardware, HTML, Oracle Financial, Siebel 7.x, Test Director, QuickBase, Team Track, Sarbanes-Oxley, Application Controls..., Process Improvement, GAAP, Oracle Access..., Oracle Financials..., Internal Audit, Oracle, Sarbanes-Oxley Act, Agile Methodologies, Business Analysis, Business Process, Oracle E-Business Suite, SDLC, Testing
Education
University of Arizona
Bachelor of Business Administration (B.B.A.), Accounting and Finance
Intuit October 2013 - Present
Intuit July 2011 - September 2012
Intuit May 2006 - June 2011
Intuit November 2001 - April 2006
The Eastridge Group February 2000 - October 2001
Mutual Insurance Company of Arizona (MICA) September 1996 - August 1999
Skills
Bookkeeping, Computer Hardware, HTML, Oracle Financial, Siebel 7.x, Test Director, QuickBase, Team Track, Sarbanes-Oxley, Application Controls..., Process Improvement, GAAP, Oracle Access..., Oracle Financials..., Internal Audit, Oracle, Sarbanes-Oxley Act, Agile Methodologies, Business Analysis, Business Process, Oracle E-Business Suite, SDLC, Testing
Education
University of Arizona
Bachelor of Business Administration (B.B.A.), Accounting and Finance
Jeremy Hodder's Mutual Insurance Company of Arizona (MICA) Experience August 2015 - Present
Job Risk Management Supervisor
Industry Insurance
Experience
Mutual Insurance Company of Arizona (MICA) August 2015 - Present
University of Phoenix April 2014 - August 2015
Dignity Health June 2010 - August 2015
Banner Health January 2007 - May 2010
Cwm Taf NHS Trust February 2002 - December 2006
Cwm Taf NHS Trust October 2000 - February 2002
Royal United Hospital Bath May 1999 - October 2000
HM Forces (Army) March 1991 - April 1999
East Glamorgan Hospital April 1988 - March 1991
Mid Glamorgan School of Nursing February 1985 - April 1988
Skills
Healthcare, Healthcare Management, Nursing, Patient Safety, BLS, EMR, Clinical Research, Healthcare Information..., Inpatient
Education
A.T. Still University of Health Sciences 2011 — 2014
Doctor of Health Sciences, Health Sciences
University of South Wales (University of Glamorgan) 2001 — 2004
Law (Post Graduate Diploma) CPE, Law
University of South Wales (University of Wales College Newport) 1998 — 2000
Master of Economic and Social Studies in the Management of Human Services, Human Services
Mutual Insurance Company of Arizona (MICA) August 2015 - Present
University of Phoenix April 2014 - August 2015
Dignity Health June 2010 - August 2015
Banner Health January 2007 - May 2010
Cwm Taf NHS Trust February 2002 - December 2006
Cwm Taf NHS Trust October 2000 - February 2002
Royal United Hospital Bath May 1999 - October 2000
HM Forces (Army) March 1991 - April 1999
East Glamorgan Hospital April 1988 - March 1991
Mid Glamorgan School of Nursing February 1985 - April 1988
Skills
Healthcare, Healthcare Management, Nursing, Patient Safety, BLS, EMR, Clinical Research, Healthcare Information..., Inpatient
Education
A.T. Still University of Health Sciences 2011 — 2014
Doctor of Health Sciences, Health Sciences
University of South Wales (University of Glamorgan) 2001 — 2004
Law (Post Graduate Diploma) CPE, Law
University of South Wales (University of Wales College Newport) 1998 — 2000
Master of Economic and Social Studies in the Management of Human Services, Human Services