Mutual of Enumclaw
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Mutual of Enumclaw Employees
Bellevue College January 2010 - Present
Mutual of Enumclaw June 2009 - August 2009
Bellevue College January 2009 - June 2009
MyGift Enterprise, LLC August 2006 - February 2008
Ping An Insurance February 2001 - February 2005
Skills
Higher Education, Teaching, Analysis, Access, Customer Service, Recruiting, Data Analysis, Management, PowerPoint, Adobe Creative Suite, Human Resources, Microsoft Excel, Microsoft Office, Research, Microsoft Word, Public Speaking
Education
Bellevue College 2008 — 2009
Accounting Assistant Certificate, Accounting
Capital University of Economics and Business 1997 — 2001
Bachelor of Economics, finance and insurance
Grange Insurance Association July 2012 - Present
Mutual of Enumclaw January 2005 - November 2011
Colorado Casualty, Regional Agency Markets, Liberty Mutual August 2003 - December 2004
Safeco Insurance Companies September 2001 - July 2003
Safeco Insurance January 2000 - September 2001
Skills
Strategy, Insurance, Leadership, Team Leadership, Marketing, Property & Casualty..., Public Speaking, Creative Problem Solving, Mentoring, Product Development, Program Management, Strategy Development, Persuasion Skills, Coach and Mentor, Coaching, Salesforce Training, Commercial Insurance, Commercial Lines, Budgets, Negotiation, Sales, Casualty, Management, Risk Management, Selling
Education
University of Colorado Boulder 1976 — 1980
BS, Business - Marketing
Mutual of Enumclaw August 2007 - Present
Mutual of Enumclaw August 2007 - Present
South Hill Calvary Chapel January 2013 - Present
Nationwide Insurance October 2003 - August 2007
PEMCO October 1994 - October 2003
Santa Clara County Federal Credit Union July 1992 - July 1994
Skills
Customer Experience..., Social Media, Surveys, Customer Loyalty, Customer behavior..., Customer Satisfaction, Employee Engagement, Net Promoter Score, Brand Loyalty, Customer Analysis, Social Media Marketing, Public Speaking, Surveying, Leadership, Social Networking, Customer Engagement, Customer Service, Digital Strategy, Management, Facebook, Strategy, Customer Experience, Blogging, Twitter, Facebook Fan Page..., Claims Handling, Property Claims, Property & Casualty..., Web Analytics, Social Media Measurement, Analysis, Umbrella Insurance, Analytics, YouTube, Insurance, General Insurance, Market Research, Marketing, Customer Retention, Claim, Underwriting, Lead Generation, Commercial Insurance, Corporate Blogging, Health Insurance, Small Business, Loyalty Programs, Training, Commercial Lines, Content Marketing
Education
San Jose City College
P2 Solutions Group LLC 2015 - Present
2nd Watch 2013 - 2015
Microsoft 2012 - 2013
Corbis 2011 - 2012
Moxie Software, Inc. 2010 - 2011
Washington Mutual 2005 - 2009
Washington Mutual 2003 - 2005
Adaptis, Inc. 2002 - 2003
Oracle Corporation 2000 - 2002
Mutual of Enumclaw 1998 - 2000
Skills
Cloud Computing, SaaS, Virtualization, Architecture, Technical Architecture, Software Development, Consulting, Infrastructure, SDLC, Disaster Recovery, Business Intelligence, Enterprise Software, Integration, VMware, Microsoft SQL Server, Oracle, SharePoint, Requirements Analysis, CRM, Database Design, Web Applications, Solution Architecture, Data Center, Enterprise Architecture, IIS, Databases, IT Management, Information Technology, System Deployment, IT Strategy, Architectures
Education
Northwest Missouri State University 1990 — 1994
Bachelor of Science
Mutual of Enumclaw September 2014 - Present
AAA Washington September 2005 - September 2014
AAA Washington November 2010 - November 2011
AAA Washington September 2005 - November 2010
Royal Hounds Greyhound Adoption 2007 - 2008
Farmers Insurance August 1998 - August 2003
Farmers Insurance District Office - Steve Jansen August 1996 - July 1998
Farmers Insurance - Mark Renshaw February 1995 - August 1996
Church & Casualty Insurance Agency 1990 - 1995
Skills
Applied Systems - Epic, Change Management, Property & Casualty..., Organizational..., Insurance, underwriting, Leadership Development, General Insurance, Underwriting, Marketing, Life Insurance, Commercial Insurance, Customer Service, Term Life Insurance, Training, Fixed Annuities, Liability, Sales Management, Coaching, Claim, Call Centers, Workers Compensation, Risk Management, Sales, Motorcycle, Umbrella Insurance, Casualty, Commercial Lines, Program Management
Education
CIC - National Alliance 2005 — 2015
Graduate, Insurance
Fullerton College 1996 — 1997
Psychology
Mutual of Enumclaw March 2015 - Present
The Electrode Store June 2013 - March 2015
Shirreff Insurance Agency January 2012 - October 2012
Allstate July 2010 - June 2011
Northwest Harley Davidson Inc July 2007 - October 2008
Progressive Insurance January 2005 - June 2007
Shirreff Insurance Agency December 2000 - January 2005
Skills
Microsoft Excel, Customer Service, Microsoft Office, Microsoft Word, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Sage 100 ERP, Property & Casualty..., Claim, Customer Satisfaction, Process Improvement, Team Building, Training
Education
Washington State University 2015 — 2018
Bachelor of Business Administration (B.B.A.), Operations Management and Supervision
Pierce College 2003 — 2004
Infospace May 2014 - Present
MedData July 2013 - April 2014
Mutual of Enumclaw January 2003 - July 2013
Skills
Active Directory, Microsoft SQL Server, Windows 7, Network Administration, SharePoint, Microsoft Exchange, Visio, Security, SQL, Vendor Management, Business Analysis, Integration, Databases, Windows Server, SDLC, Windows, VMware, Process Improvement, Requirements Analysis, Project Management, DNS, Database Design, VMware ESX, Disaster Recovery
Education
University of Great Falls 1998 — 2002
Bachelor of Science (BS), Computer and Information Sciences
Mutual of Enumclaw June 2009 - August 2009
Fun World June 2007 - August 2007
Education
Central Washington University 2011 — 2013
Bachelor of Science (BS), Accounting
Green River Community College 2010 — 2011
Associate's degree, Business
Washington State University 2006 — 2009
Mutual of Enumclaw June 2015 - Present
Mutual of Enumclaw June 2014 - June 2015
Green River College March 2013 - June 2014
Skills
ASP.NET, C#, T-SQL, HTML5, PHP, jQuery, Bootstrap, CSS, Java, Windows 7, Windows Server, Troubleshooting, Computer Hardware, Active Directory, Customer Service, Network Administration, Help Desk Support, CompTIA A+ Certification, Networking, Linux, Wireless Networking, Network Security, CompTIA Security+..., Computer Repair, CompTIA A+, JavaScript, Microsoft Server 2012, Git, Github, JSON
Education
Green River College 2011 — 2016
Bachelor’s Degree, Software Development, IT - Networknig, 3.92
Todd Beamer High School 2005 — 2009
High School Diploma
TEKsystems April 2015 - Present
Mutual of Enumclaw June 2014 - August 2014
Oregon University System - Chancellor's Office February 2011 - June 2014
Acumen Financial Services Group May 2013 - September 2013
Acumen Financial Services Group February 2013 - April 2013
Skills
Leadership, Public Speaking, Time Management, Marketing, Management, Research, Data Analysis, Strategic Planning, Recruiting, Networking, Public Relations, PowerPoint, Microsoft Office, Financial Analysis, Program Management, Analysis, Accounting, Nonprofits
Education
Oregon State University 2009 — 2014
Bachelor of Science (B.S.), Finance
Redmond High School 2005 — 2009
Mutual of Enumclaw July 2004 - Present
Mutual of Enumclaw January 1999 - July 2004
Mutual of Enumclaw January 1998 - January 2001
Skills
Insurance, Requirements Analysis, Project Management, Property & Casualty..., PMP, SDLC, Project Planning, Underwriting, Business Analysis, Commercial Insurance, Product Development, MS Project, Scrum, Risk Management, General Insurance, Business Process..., Process Improvement, Program Management, SharePoint, DB2, Cross-functional Team..., Agile Methodologies, Business Process, Risk Assessment, Claim, Financial Risk, Pricing, Strategic Planning, Claims Management, Analytics, Change Management, Visio, Budgets, Document Management, Data Modeling, Leadership, Business Requirements, Team Leadership, Product Management, Vendor Management, Reinsurance, VBA, Business Strategy, Data Warehousing, Analysis, Business Intelligence, Project Portfolio..., Data Analysis, Communication, Management
Education
Ashford University
Bachelor of Arts (BA), Organizational Management, summa cum laude
Scrum Alliance
Certified ScrumMaster, Practice of Scrum
Project Management Professional (PMP) 2008 — 2009
Project Management
Chartered Property Casualty Underwriter (CPCU) 1999 — 2005
Insurance
Associate in Insurance Services (AIS) 1996 — 1998
Insurance
Associate in Personal Insurance (API) 1996 — 1998
Insurance
Reliable Credit Services Inc January 2015 - Present
Enterprise Rent-A-Car June 2014 - September 2014
Mutual of Enumclaw June 2013 - August 2013
Bart's Market November 2011 - March 2013
Environne September 2012 - September 2012
Skills
Leadership, Project Management, Team Leadership, Communication, Management, Time Management, Customer Service, Microsoft Excel, Customer Satisfaction, Teamwork, Microsoft Word
Education
Oregon State University 2012 — 2014
B.S, Accounting/Management
Umpqua Community College 2010 — 2012
AAOT
EagleEye Analytics July 2015 - Present
LexisNexis April 2012 - July 2015
Mutual of Enumclaw November 2008 - March 2012
AIG June 2006 - November 2008
AIG November 2004 - June 2006
Allstate April 2003 - November 2004
SRC September 2000 - April 2002
UPS September 1998 - July 2000
Skills
Management, Property & Casualty..., Leadership, Process Improvement, Strategy, Sales, Marketing, Insurance, Underwriting, Strategic Planning, Product Development, Product Management, Analytics, Analysis, Legal Liability, Project Management, Data Analysis, Marketing Strategy, Sales Management, Pricing, Team Leadership, Liability, Claim, Vendor Management, Financial Risk, Change Management, Business Intelligence, Relationship Management, Account Management, Competitive Intelligence, Business Development, Product Launch, Risk Management, Executive Management, Negotiation, Cross-functional Team..., Business Analysis, Product Marketing, Business Strategy
Education
Mercer University - Stetson School of Business and Economics 2001 — 2003
MBA, Management
Oregon State University 1994 — 1998
BA, International Business
Lakeridge
Lycee International
Columbia Medical Clinic January 2010 - Present
Mutual of Enumclaw December 2008 - June 2010
Safeco Insurance December 2007 - December 2008
Safeco Insurance October 2003 - January 2008
Skills
Process Improvement, Property & Casualty..., Insurance, Business Analysis, Project Management, Underwriting, Program Management, Cross-functional Team..., Vendor Management, Business Process..., Change Management, Business Intelligence, Commercial Insurance, Business Strategy, Liability, Customer Service, Product Management, Strategic Planning, Product Development, General Insurance, Risk Management, Team Leadership, Team Building, Visio, Leadership
Education
Seattle Pacific University - School of Business and Economics 2008 — 2010
MBA, Operation Management
University of Washington, Michael G. Foster School of Business 1999 — 2003
Bachelor, Business Administration, Finance & Information Systems
EHS 1996 — 1999
Milwaukee Electronics June 2014 - September 2014
Coffee Culture Corvallis July 2011 - March 2014
Mutual of Enumclaw June 2013 - September 2013
Skills
PowerPivot, Oracle SQL, Lean Manufacturing, Visual C#, Microsoft Excel, Leadership, SharePoint, Process Improvement, Microsoft Office, Microsoft Word, Teamwork, Microsoft Project, Customer Service, Social Media, Research, Critical Thinking, Time Management, Public Speaking, Social Networking, Event Planning, OData
Education
Oregon State University 2010 — 2014
Bachelor of Science (BS), Business Information Systems, 3.14 GPA
Xerox September 2014 - January 2015
Mutual of Enumclaw June 2014 - August 2014
Great American Casino July 2004 - May 2012
Genesis Real Estate January 2006 - June 2010
Muckleshoot Casino February 2002 - June 2004
Redley Enterprises (McDonalds) February 1997 - September 2001
Skills
Tier I troubleshooting, HTML, PHP, SQL, JavaScript, Bootstrap, jQuery, jQuery UI, C++, Python, Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Teamwork, Team Leadership, Social Media, Time Management, Leadership, Public Speaking, Troubleshooting, Powershell, Linux, Scrum, MongoDB, Java, Github, Advanced Technical..., Management, Operating Systems, Windows, Active Directory, Computer Hardware, Windows 7, Networking, Windows Server, Security, Network Security, Software Installation, Databases, Software Development, Certified Scrum Master
Education
Green River College 2014 — 2016
Bachelor's in Software Development, Software Development
Green River Community College 2012 — 2014
AAS Information Technology Networking, Networking
Deloitte January 2015 - Present
Oregon State University's Office of Registrar September 2011 - January 2015
Deloitte June 2014 - August 2014
Mutual of Enumclaw June 2013 - September 2013
Total Sports NW January 2013 - June 2013
Leatherman Tool Group June 2010 - July 2010
Skills
Microsoft Excel, Time Management, Access, Microsoft Office, Visio, Accounting, Databases, SharePoint, Leadership, SQL, Training, Customer Service, Team Leadership, Data Entry, Communication, Critical Thinking, Teamwork
Education
Oregon State University 2011 — 2014
Bachelor's Degree, Accounting and Business Information Systems, Graduated
Mutual of Enumclaw June 2006 - Present
PEMCO August 1995 - May 2005
AAA Insurance September 1987 - May 1995
Skills
Property & Casualty..., Insurance, General Insurance, Underwriting, Commercial Insurance, Liability, Casualty Insurance, Claim, Legal Liability, Reinsurance, Claims Management, Umbrella Insurance, Workers Compensation, Professional Liability, Health Insurance, Risk Management
Education
Heald College 1986 — 1989
Certificate, Accounting
Healds Business Collage 1986 — 1989
Mutual of Enumclaw June 2015 - Present
CNA Insurance May 2014 - May 2015
North Star Mutual Insurance Company June 2013 - May 2014
State Auto Insurance June 2007 - March 2013
State Auto Insurance February 1992 - March 2013
Skills
Property & Casualty..., Commercial Insurance, Commercial Lines, Insurance, Liability, Casualty, General Insurance, Umbrella Insurance, Underwriting
Education
Pacific Lutheran University - School of Business
BBA, Business
Pacific Lutheran University - School of Business
Bachelor's Degree, Bachelor of Business Administration
Mutual of Enumclaw November 2001 - June 2008
State Farm Insurance April 1983 - November 1989
Skills
Microsoft Office, Customer Service, Word, Customer Relations
Education
City University in Renton WA 1993 — 1997
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Pierce College at Puyallup 1989 — 1993
Associate of Arts and Sciences (A.A.S.), General Studies
Symetra November 2013 - Present
Mutual of Enumclaw June 2012 - September 2013
Seattle Public Schools July 2010 - May 2012
Lakemont Consulting Group April 2010 - July 2010
Weyerhaeuser April 2008 - October 2009
Weyerhaeuser August 2003 - May 2008
Weyerhaeuser May 1998 - July 2003
Boeing June 1993 - May 1998
Boeing October 1988 - June 1993
Skills
Cross-functional Team..., Team Building, Leadership, SDLC, Change Management, Software Project..., Operations Management, Business Intelligence, ERP, ITIL, SharePoint, Databases, Project Planning, Management, Process Scheduler, Business Analysis, Agile Methodologies, Sarbanes-Oxley, Project Management, Systems Analysis, Staff Development, Quality Assurance, Software Development, MS Project, Team Leadership, Data Warehousing, Negotiation, Budgets, Contract Negotiation, Microsoft SQL Server, Application Lifecycle..., SQL, IT Management, Process Improvement, Vendor Management, Business Process, Program Management, IT Strategy
Education
Pacific Lutheran University
Bachelor
Regional Leadership Forum
Fullhart Insurance Agency, Inc. August 2015 - Present
Mutual of Enumclaw June 2014 - Present
Safeco March 2004 - May 2014
Unitrin Specialty 2000 - 2004
Skills
Insurance, Underwriting, Commercial Insurance, Property & Casualty..., Casualty, Claim, Claims Management, Commercial Lines, Customer Service, General Insurance, Homeowners, Inland Marine, Liability, Marketing, Professional Liability, Umbrella Insurance, D&O, Health Insurance, Legal Liability, Life Insurance, Workers Compensation, Casualty Insurance
Education
Oregon State University 1985 — 1989
Bachelor of Science, Business Administration; Finance
ProTect Your AsSets May 2011 - Present
Swift Transportation June 2008 - December 2008
Mutual of Enumclaw May 2007 - May 2008
Allied Pacific Adj April 1997 - August 2006
Cascade National Insurance Company August 2003 - April 2006
Education
Pima Community College 2009 — 2010
AA, BUSINESS MANAGEMENT
Pima Community College 2009 — 2010
AA, General Studies
Washington State Department of Social and Health Services May 2014 - Present
Leidos/SAIC October 2011 - April 2014
SAIC December 2008 - October 2011
SAIC February 2008 - December 2008
Mutual of Enumclaw December 2007 - February 2008
Mutual of Enumclaw February 2005 - December 2007
Mutual of Enumclaw June 2004 - January 2005
U.S. Navy June 1997 - September 2002
Skills
Information Security, Information Security..., Security, Computer Security, Information Assurance, FISMA, Network Security, Penetration Testing, Identity Management, Security Awareness, Vulnerability Management, Disaster Recovery, Risk Management, NIST, Security Architecture..., Computer Forensics, IT Audit, Security Audits, Financial Services, Active Directory, PKI, Application Security, Risk Assessment, Information Security..., Information Systems, Governance, Risk Monitoring, Business Strategy, IT Governance, Enterprise IT Governance, Strategic Management, IT Governance Framework, Risk Identification, Risk Evaluation, Risk Response, Information Systems..., Information System..., Information Risk..., Information Security..., Information Security..., Information Security..., Information Systems..., Information Systems..., Information Systems..., Earned Value Management
Education
University of Maryland College Park 2009 — 2011
Master of Business Administration (MBA)
Norwich University 2006 — 2008
Master of Science (MS), Information Assurance
Central Washington University 2002 — 2004
Bachelor of Science (BS), IT and Administrative Management
World Vision USA Senior DB Warehousing Analyst/Team Lead Application DevelopmentCiberNovember 2013 - July 2014
ThyssenKrupp Aerospace NA / TMX Aerospace April 2011 - October 2013
Mutual of Enumclaw December 2007 - December 2010
Cascade Windows August 2005 - July 2007
Bank of America December 2004 - June 2005
Skills
Business Intelligence, .NET, Team Leadership, Databases, T-SQL, Data Warehouse..., SSIS, SSAS 2008, SSRS, C#, TFS, Software Development, Lean Six Sigma, Microsoft CRM, Software Project..., Visio, Windows, Microsoft Office..., JavaScript, PHP, Scrum, SharePoint Server, Microsoft SQL Server, Data Warehousing
Education
Colorado Christian University 1994 — 1996
BS, Computer Information Systems
University of Phoenix
MBA, IT Emphasis
Distant Lands Coffee September 2014 - Present
Mutual of Enumclaw March 2006 - August 2014
Dendreon Corporation March 2001 - October 2005
Harland Financial Solutions 2000 - 2001
AEI Music Networks 1996 - 2000
Independant Consultant August 1993 - April 1996
Intuit April 1990 - August 1993
Boeing Commercial Airplanes March 1980 - March 1990
Skills
Databases, Microsoft SQL Server, T-SQL, SSIS, Data Warehousing, Oracle, Business Process, Data Modeling, SSRS, ETL, Database Design, SDLC, ASP, Software Development, IIS, Agile Methodologies, Scrum, c#/.NET
Education
Central Washington University 1975 — 1979
Bachelor of Science, Financial Administration
Dunn Solutions Group November 2014 - Present
JB Strategic Research LLC 2008 - October 2014
IRI, Inc. January 2011 - September 2013
Mutual of Enumclaw 2009 - 2010
Humana Inc. 2006 - 2008
HSBC 2005 - 2006
Zurich Financial Services 2000 - 2005
Rockford Business College September 1999 - May 2000
Ipsos 1999 - 2000
Sear Holding Company - Kmart May 1997 - March 1999
Skills
Analytics, Business Intelligence, Data Analysis, Market Research, Segmentation, Strategy, Analysis, CRM, Marketing Research, Business Analysis, Financial Analysis, Data Mining, Market Analysis, Risk Management, Research, Insurance, SAS programming, SAS, Predictive Modeling, Predictive Analytics, Business Analytics, Forecasting, Product Management, Competitive Intelligence, Pricing, Strategic Planning, Business Strategy, SAP Infinite Insights, SAP Predictive Analysis, R, Management, Leadership, Consulting, Project Management, Process Improvement, Azure ML, SPSS, Machine Learning
Education
Argosy University
Doctorate of Business Administration - ABD, Marketing, 4.0
Western Illinois University 1997 — 1998
MBA, Marketing
Western Illinois University 1992 — 1997
BB, Operations Management and Finance
Washington Federal March 2011 - Present
Mutual of Enumclaw June 2008 - January 2011
Resources Global Professionals 2005 - 2008
Washington Mutual Bank 1999 - 2005
Avco Financial Services 1985 - 1999
American Savings & Loan Association 1984 - 1985
Santa Fe International, Inc. 1981 - 1984
Skills
Risk Management, CISA, IT Audit, Risk Assessment, SAS70, GLBA, Sarbanes-Oxley Act, Enterprise Risk..., Auditing, Information Security, SDLC, PCI DSS, Financial Risk, Internal Audit, CISSP, Governance, Sarbanes-Oxley, COBIT, Process Improvement, Internal Controls
Education
California State University-Northridge
Bachelor of Science, Business Administration
U.C.L.A.
Certification in Applications Programming, Software Languages
Liberty Mutual Insurance April 2014 - Present
Safeco Insurance June 2013 - April 2014
Mutual of Enumclaw October 2011 - June 2013
Mutual of Enumclaw September 2005 - December 2011
PEMCO Insurance Company September 2004 - September 2005
PEMCO February 2003 - September 2004
PEMCO October 2001 - February 2003
PEMCO May 1999 - October 2001
North Pacific Insurance October 1997 - May 1999
Travelers Insurance Companies December 1995 - October 1997
Skills
Insurance, Customer Service, Litigation Management, Commercial Lines, Leadership, Litigation, Claim, Claims Management, Claim Investigation, Claims Resolution, Claims Handling, Alternative Dispute..., Subrogation, Property & Casualty..., Property Damage, Mediation, Arbitration, Reinsurance, Investigation, Liability, Commercial Insurance, Legal Liability, Casualty Insurance, General Insurance
Education
Western Washington University 1986 — 1989
Bachelor of Arts, Business Administration; Human Resource Management and Production Management
Green River Community College 1984 — 1986
Associate of Arts, Business
3Sharp August 2014 - Present
Wild Tangent October 2007 - July 2014
MyFamily.Com January 2007 - September 2007
Volt Technical Services February 2006 - January 2007
Mutual Of Enumclaw January 2001 - June 2005
Humongous Entertainment June 1995 - November 1999
US Embassy, Madrid, Spain August 1988 - June 1990
Skills
C#, .NET, SharePoint, JavaScript, AngularJS, ASP.NET, HTML 5, Visual Studio, HTML, LINQ, Software Development, Web Applications, Web Development, Web Services, Scrum, K2 Blackpearl, XML, Game Development, Mobile Applications, Database Design, ASP.NET MVC, SharePoint Designer, K2, Microsoft SQL Server, MVC
Education
North Seattle College 1992 — 1994
AA, General
International School of Isamabad 1983 — 1989
Health Markets Insurance Agency August 2013 - Present
Hearth Homes April 2013 - Present
Mutual of Enumclaw February 2011 - January 2012
Travelers August 2004 - October 2009
Safeco Insurance 1997 - 2004
Safeco Insurance April 1995 - April 1997
Safeco Insurance May 1991 - April 1995
Skills
CIC Certified Insurance..., ARM Associate of Risk..., AIC Associate of..., AFIS Agri-business &..., Property & Casualty..., Sales Presentations, Underwriting, Management, Non-profit Leadership, Non-profit Volunteer, Church Events, Boy Scouts, Insurance, Sales, General Insurance, Customer Service, Umbrella Insurance, Commercial Insurance
Education
Eastern Washington University 1988 — 1991
Bachelor of Arts (BA), Marketing/Marketing Management, General; Tech Writing minor, 3.47
Mt. Rainier Realty May 2014 - Present
Mutual of Enumclaw March 2008 - April 2013
Symetra Financial December 2001 - March 2008
Safeco Insurance February 2001 - December 2001
Washington Dental Service 1989 - 2001
Skills
Data Warehousing, Business Analysis, ETL, Business Intelligence, Insurance, Microsoft Office, Microsoft Excel, Database Design, VBA, Access, Microsoft Word, SQL, General Insurance, SDLC, Customer Service, ITIL Certified, Crystal Reports, SAP BI, Scrum, Databases, Microsoft SQL Server
Education
MyungJi University
Bachelor of Science (B.S.), Computer Science, 3.1
DONGguk Computer Institute
Certificate, Computer Programming/Programmer, General, 3.5
Highline Community College 1984 — 1986
A.A.S, Data Processing, 3.2
Mutual of Enumclaw April 1977 - Present
Travelers March 1977 - April 1992
Education
CSU Chico 1973 — 1976
Enumclaw Insurance Group April 1990 - Present
Mutual of Enumclaw April 1990 - Present
Dowling & O'Neill Insurance Agency- Hyannis, MA 1987 - 1990
Skills
Property & Casualty..., Commercial Lines, Umbrella Insurance, Commercial Insurance, Leadership, Workers Compensation, Insurance, Professional Liability, Liability, General Insurance, Casualty, Inland Marine, D&O, Employment Practices..., Underwriting, Casualty Insurance
Education
Texas Wesleyan University
Mutual of Enumclaw September 2014 - Present
Nationwide Insurance October 2013 - August 2014
Nationwide Insurance March 2008 - February 2014
New York State Insurance Department June 2001 - March 2008
New York State Workers' Compensation Board April 1998 - June 2001
New York State Workers' Compensation Board January 1996 - April 1998
Walsh and Hacker April 1991 - January 1996
Skills
Insurance, Licensing, Litigation Management, Insurance Law, Corporate Governance, Litigation, Risk Management, Government, Reinsurance, Contract Negotiation, Policy Analysis, Corporate Law, Strategic Planning, Arbitration, Workers Compensation, Liability, Property & Casualty..., Professional Liability, Mediation, Claim, Legal Writing, Claims Management, Product Liability, Legal Research, Legal Liability
Education
Western New England College School of Law 1987 — 1990
JD, Law
Siena College
BBA, Accounting/Business Administration
Mutual of Enumclaw January 2014 - Present
Mutual of Enumclaw November 2010 - January 2014
Mutual of Enumclaw 2009 - 2010
Mutual of Enumclaw 2006 - 2009
Skills
Property & Casualty..., Commercial Insurance, Insurance, General Insurance, Pricing, Product Management, Product Development, Risk Management, Commercial Lines, Analysis, Casualty, Cross-functional Team..., Business Process..., Reinsurance, Actuarial Science, Casualty Insurance, Management
Education
University of Washington 1997 — 1999
Quantitative Ecology and Resource Management
Central Washington University 1993 — 1997
Bachelor of Science, Mathematics - Actuarial Science
U.S. Department of Homeland Security February 2014 - Present
U.S. Department of Homeland Security November 2009 - February 2014
Boeing January 2007 - April 2009
Mutual of Enumclaw February 2006 - November 2006
U.S. Marine Corps December 1988 - July 2005
Skills
Project Management, Business Process
Education
University of Phoenix 2004 — 2008
Doctoral Studies, Organizational Leadership
Colorado Technical University 2005 — 2006
Master of Science (M.S.), IT Project Management
National University 2002 — 2003
Master's Degree, Public Administration
University of Washington 1997 — 1999
Bachelor's Degree, Political Science and Government
PEMCO December 2013 - Present
People's Trust Insurance Company April 2011 - December 2013
People's Trust Insurance Company May 2010 - December 2013
Mutual of Enumclaw 2002 - 2008
Unitrin Property & Casualty Insurance January 1994 - January 2002
Valley Insurance Co 1994 - 2002
IDS Financial Services November 1990 - January 1994
Skills
Property & Casualty..., Insurance, Underwriting, Cross-functional Team..., Risk Management, Staff Management, Legal Liability, General Insurance, Liability, Insurance Law, Casualty, Management, Commercial Insurance
Education
University of Montana 1980 — 1982
BS - Business Administration, Business, Finance & Personnel Management
Chartered Property & Casualty
CPCU, Insurance
Flathhead High School
ISCS May 2014 - Present
Capital Insurance Group November 2012 - May 2014
Safeco Insurance August 2012 - November 2012
Safeco Insurance May 2011 - August 2012
Mutual of Enumclaw November 2010 - May 2011
Dole Fresh Vegetables, Inc. June 2010 - October 2010
Monterey Institute of International Studies April 2010 - May 2010
Sequoia Insurance August 2006 - May 2009
Merrill Lynch June 2005 - August 2005
Skills
Property & Casualty..., Insurance, Access, Microsoft Excel, Leadership, Business Analysis, Microsoft Office, Analysis, Process Improvement, Actuarial Science, Excel, Cognos, Essbase, SQL, General Insurance, Risk Management, Underwriting, Reinsurance, Project Management, Strategic Planning, Java, Casualty Insurance, Liability, Business Strategy, Management, Commercial Insurance, Vendor Management
Education
Monterey Institute of International Studies
Masters in Business Administration, International Finance
Roosevelt University
Bachelor, Finance
Vilniaus Universitetas
Associate, Statistics
Mutual of Enumclaw June 2015 - August 2015
University Administration Business Center at Oregon State University June 2014 - June 2015
Skills
Microsoft Office, PowerPoint, Microsoft Word, Research, Microsoft Excel, Photoshop, Customer Service, Data Entry, Teamwork, Facebook, Time Management, Social Networking, Social Media, Event Planning
Education
Oregon State University 2011 — 2015
Bachelor of Science (B.S.), Liberal Arts and Sciences/Liberal Studies
Dignity Health 2014 - Present
Dignity Health April 2013 - December 2014
Wide Net Consulting Group January 2013 - April 2013
Wide Net Consulting Group - Path.org September 2012 - December 2012
WideNet Consulting Group - FHLB Seattle March 2012 - July 2012
Port of Tacoma July 2010 - March 2012
MedDATA Corp September 2008 - February 2010
Weyerhaeuser April 2008 - August 2008
Mutual of Enumclaw October 2006 - April 2008
Consulting September 2005 - October 2006
Skills
Transportation, Business Process, Project Management, Visio, Project Planning, Business Analysis, SharePoint, Procurement, MS Project, Analysis, Risk Assessment, Budgets, Policy, Business Process..., Operations Management, Project Portfolio..., Software Documentation, Training, Change Management, Contract Management, Strategy, Management, Quality Assurance, Cross-functional Team..., Process Improvement, Requirements Gathering, Testing, Integration, Access
Education
University of Washington 1994 — 2015
Bachelor of Science (B.S.), Business Administration and Management, General
University of Phoenix 2000 — 2003
Bachelor of Science, Business Management
The Home Depot January 2015 - Present
TERRA Staffing Group August 2014 - October 2014
Republic Parking System April 2013 - August 2014
Mutual of Enumclaw June 2012 - December 2012
The Home Depot March 2012 - June 2012
Green River Community College June 2011 - December 2011
ACS, a Xerox Company April 2009 - December 2009
EPIC Youth Services April 2007 - February 2009
The Center for Alcohol and Drug Treatment December 2005 - September 2006
Skills
Strong communication,..., Experienced with..., Able to prioritize..., Experienced in..., Possess a sincere..., Conflict Resolution, Microsoft Excel, Customer Service, Typing, Social Services, Filing, Microsoft Word, Fax, Internet Explorer, 10 Key, Telephone Skills, Supervisory Skills, Data Entry, Time Management, Troubleshooting, Outlook, Microsoft Office, PowerPoint, Invoicing, Accounts Receivable, Access, QuickBooks, Training, Office Management
Education
Green River Community College 2010 — 2011
Associate's degree, Administrative Assistant and Secretarial Science, General
Wenatchee Valley College 1999 — 2002
Associate of Science (A.S.), Chemical Dependency Studies
Oregon State University Management Club June 2014 - Present
Mutual of Enumclaw June 2014 - Present
OSU College of Forestry Business Center July 2013 - Present
OSU Management Club June 2013 - June 2014
Maurices August 2010 - June 2014
Dykast Grass Seed Farm June 2007 - July 2013
OSU Management Club October 2012 - June 2013
Skills
Visual Arts, Flexibility, Leadership, Committment, Time Management, Data Entry, Customer Service, PowerPoint, Organization, Social Media, Fundraising, Research, Social Networking, Microsoft Word, Community Outreach, Teamwork
Education
Oregon State University 2010 — 2014
Mutual of Enumclaw February 2010 - February 2015
Weyerhaeuser Company July 2006 - July 2009
Alaska Distributors 2005 - 2006
Dendreon 2004 - 2005
Philips Medical Systems (now Philips Healthcare) 2002 - 2004
Philips Medical Systems (now Phillips Healthcare) 1998 - 2002
Intuit 1990 - 1993
Skills
Business Intelligence, Visio, Process Improvement, Business Analysis, Software Documentation, SDLC, Cross-functional Team..., SharePoint, MS Project, Risk Management, Databases, Data Modeling, SAP, ERP, Requirements Analysis, Access, Analysis, Security, Management, Emergency Management, Testing, Business Continuity..., Emergency Planning
Education
ISACA 2015 — 2019
CRISC, Certified in Risk Information System Control
SANS Institute 2014 — 2015
GSEC Certification Exam Pending, SEC401: Security Essentials Bootcamp Style, Complete
FEMA - Federal Emergency Management Agency 2011 — 2015
Continuing Education in the IMT/ICS disipline, IMT/ICS, On Going Education
Solutions IQ 2014 — 2014
Certified Scrum Master, Agile
Company Training 2012 — 2012
Share Point Champion, Share Point Web design
SAP America 1998 — 2006
Completed, SAP ERP, ECC, BI
Grossmont College
Business Administration
San Diego State University-California State University
Business Administration
Puget Sound Energy December 2013 - Present
Mutual of Enumclaw April 2008 - December 2013
Moss Adams LLP 2006 - 2008
HomeStreet Bank January 2004 - August 2006
Skills
Vendor Management, Disaster Recovery, Business Analysis, Program Management, Enterprise Software, SharePoint, Business Intelligence, SaaS, Enterprise Architecture, Management, SDLC, IT Strategy, Data Center, Leadership, Virtualization, IT Management
Education
Chapman University
Mutual of Enumclaw September 2015 - Present
Liberty Mutual - Safeco 2009 - Present
Safeco March 2009 - September 2015
Safeco Insurance May 2006 - March 2009
Safeco February 2005 - March 2006
Foam and Home Fashions June 2004 - February 2005
Mill End Fabrics May 1997 - February 2004
Skills
Insurance, Underwriting, Sales, Management, Sales Management, Training, Call Center, Commercial Insurance, Property & Casualty..., Strategic Planning, Commercial Lines, Casualty, Marketing, Sales Operations, Selling, Analysis, Call Centers, General Insurance, Casualty Insurance
Education
Brigham Young University - Idaho 1993 — 1997
Business Management
Mutual of Enumclaw 2013 - 2013
Liberty Mutual Group/Formerly Safeco Insurance Companies May 1987 - March 2009
Herman's World of Sporting Goods/Formerly UDISCO March 1985 - February 1987
Skills
SDLC, Requirements Gathering, COBOL, IMS DB/DC, Agile Methodologies
Education
Idaho State University 1983 — 1985
AAS, Computer Science/Data Processing Technology
Frontier Communications March 2014 - Present
Texas Mutual Insurance Company August 2012 - Present
Mutual of Enumclaw May 2011 - August 2012
Wells Fargo Insurance Services November 2009 - April 2011
Blue Cross Blue Shield of NC April 2008 - May 2009
Matrix March 2008 - May 2009
Scholastic Inc April 2007 - April 2008
New York City Housing Authority July 2006 - April 2007
ADP May 2006 - July 2006
Scholastic Inc August 2005 - May 2006
Skills
IBM AS/400, COBOL, ILE, RPG Free, Databases, RPG III, Stored Procedures, XML, Oracle, IBM iSeries, RPG, DB2, Integration, Microsoft SQL Server, Java, OS/400, FTP, Testing, Cobol 400, SQL 400
Education
Durham Technical Community College 2010 — 2011
Certificate, Java Programming
IBM Technical Education 1998 — 1998
S6109 AS/400 RPG IV Programming, RPG IV Programming, 4.0
Columbia University - School of Continuing Education 1987 — 1988
Certificate, Cobol Programming
New York University 1967 — 1970
BSNE, Nuclear Engineering, Mathematics
REI via AIM Consulting June 2015 - Present
Nordstrom August 2014 - May 2015
Mutual of Enumclaw January 2008 - August 2014
Skills
Sr. Scrum Master & Sr...., Extensive knowledge in..., Possess the required..., Highly developed..., Extensive writing..., Excellent communication..., Extensive knowledge in..., Experience managing..., Strong ability to..., Great experience with...
Education
City University 2002 — 2004
Master’s Degree, Organization and Management
Pacific Lutheran University 1996 — 1998
Bachelor's degree, Communication, General
Pierce College at Puyallup 1994 — 1996
Associate's degree, General Studies
Mutual of Enumclaw October 1989 - Present
Boeing Commercial Airplanes January 1979 - February 1982
Skills
Business Analysis, Visio, SDLC, Vendor Management, Requirements Analysis, Agile Methodologies, Program Management, Process Improvement, SharePoint, Integration, Business Intelligence, Project Management, SQL
Education
Highline Community College 1975 — 1976
Matanuska Electric Association, Inc. November 2013 - Present
Mutual of Enumclaw April 2012 - September 2012
Mutual of Enumclaw September 2011 - April 2012
Compton Dentalcare March 2010 - May 2011
Isinglass, Inc September 2007 - March 2010
Merrill Lynch March 2005 - April 2007
Central Christian Church August 2004 - March 2005
Merrill Lynch January 2001 - August 2003
The Vestcor Companies February 2000 - May 2000
Today's Office Staffing November 1999 - February 2000
Skills
Customer Service, Microsoft Excel, Microsoft Word, Inventory Management, Outlook, Finance, 10 Key, Securities, PowerPoint, Auditing, Balance, Invoicing, Accounts Payable, QuickBooks
Education
Middle Tennessee State University 1985 — 1989
BBA, Finance
Weyerhaeuser November 2012 - Present
AMES International October 2011 - November 2012
Panasonic October 2010 - October 2011
Imperial Tobacco - Vietnam April 2009 - November 2009
Mutual of Enumclaw April 2002 - October 2004
Skills
Forecasting, Supply Chain Management, Supply Chain, Logistics, Warehouse Management, SAP, Logistics Management, Materials Management, Budgets, Demand Planning, MRP, Supply Management, Inventory Management, SAP R/3, Financial Analysis, Mainframe, VSE, Supply Chain..., Continuous Improvement, Cross-functional Team...
Education
West Texas A&M University College of Business 2014 — 2016
Master of Business Administration (MBA), MBA with Information Technology Concentration, 3.67
Central Washington University 2004 — 2008
Bachelor of Science (BS), Business / Finance, 3.15
Bates Technical College 2000 — 2002
Associate of Science (AS), IT Operations
Johnson & Johnson Vision Care, Inc. August 2015 - Present
CSX January 2014 - July 2015
Johnson & Johnson Vision Care, Inc. August 2012 - December 2013
ADT Security Services December 2011 - April 2012
Bank of America August 2011 - December 2011
T-Mobile August 2008 - July 2011
Bank of America (via EDS an HP Company) May 2007 - July 2008
Mutual of Enumclaw January 2006 - June 2006
Boeing (via Bluwater Consulting) 2005 - 2006
Sanofi Aventis November 2005 - December 2005
Skills
PMI, PMBOK, PMO, PMP, SDLC, ITIL, IT Service Management, MS Project, Visio, Project Management, Disaster Recovery, Program Management, Requirements Analysis, IT Management, Software Project..., Telecommunications, IT Strategy, Vendor Management, Business Intelligence, Business Process..., Enterprise Software, SharePoint, Business Analysis, Software Development, Data Center, Security, Data Warehousing, Integration, Cisco Technologies, ERP, System Deployment, Servers, Infrastructure, Cross-functional Team..., Firewalls, Business Continuity, VPN, Project Portfolio..., Network Design, Oracle, Networking, Network Security, Microsoft SQL Server, Routers, Microsoft Project
Education
DeVry University 2004 — 2006
BSBA
Chapman University
Bachelor of Science (BS)
Armed Forces Insurance July 2015 - Present
Endurance November 2012 - October 2013
Mutual of Enumclaw April 2012 - August 2012
EagleEye Analytics December 2010 - February 2012
Zurich North America August 2009 - November 2010
Rockhill Insurance June 2006 - September 2008
RLI January 2004 - May 2006
Research Foundation of SUNYSB May 1998 - December 2003
Skills
Emblem, Igloo, Mathematica, Pretium, Remetrica, @Risk, RiskLink, Talon, C#, R, SAS, SQL, VBA, Predictive Analytics, Actuarial Science, Reinsurance, Credit Risk, Economic Capital, Stochastic Modeling, Machine Learning, Statistical Inference, Game Theory, Signal Processing, Data Mining, Risk Management, Quantitative Finance, Matlab, Financial Risk, Insurance, Predictive Modeling, Data Analysis, General Insurance, Physics, Applied Mathematics, Enterprise Risk..., Statistical Modeling, Analytics, Risk Analytics, Monte Carlo Simulation, Quantitative Analytics, Underwriting, Catastrophe Modeling, ALM, SAS programming, Market Risk, Probability, Risk Modeling, Time Series Analysis, Loss Reserving, Capital Management
Education
The University of Chicago 2006 — 2010
M.S.
Stony Brook University 1997 — 2005
Ph.D.
Московский Физико-Технический Институт (Государственный Университет) (МФТИ) 1997 — 1999
M.S.
Московский Физико-Технический Институт (Государственный Университет) (МФТИ) 1993 — 1997
B.S.
Open Analytics Inc. April 2012 - Present
Sony 2007 - April 2012
Amazon.com February 2006 - March 2007
Mutual of Enumclaw October 1999 - February 2006
Skills
Data Modeling, ETL, Databases, Data Warehousing, E-commerce, Database Design, Performance Tuning, Oracle, Agile Methodologies, Data Integration, Business Intelligence, Software Development, Unix, PL/SQL, Big Data, Data Science, Machine Learning, Data Virtualization, NOSQL Databases, Parallel Analytical..., Social Data Integration, Data Security, Master Data Management, MMO, MMORPG, VLDB
Education
Massachusetts Institute of Technology
Certificate Course, Tackling the challenges of BIG DATA, 100%
10gen
Certification, Mongodb Database Administration
Oracle University 2000 — 2007
Certified Oracle DBA in 8i, 9i , 10g and 11g, Oracle Database Administration
Mahatma Gandhi University 1984 — 1989
Bachelor of Applied Science (B.A.Sc.), Physics
Pierce County Information Technology November 2014 - Present
Group Health Cooperative October 2014 - November 2014
Centene Corporation January 2013 - September 2014
DaVita June 2008 - December 2012
Great American Insurance November 2006 - February 2008
Mutual of Enumclaw October 2005 - November 2006
American Family Insurance February 2003 - August 2005
Skills
Microsoft SQL Server, Access, Data Analysis, Business Analysis, Microsoft Excel, SQL, Analysis, Microsoft Office, Project Management, Financial Analysis, PowerPoint, Process Improvement, Oracle, Business Objects, Database Design, VBA, Teradata, Algorithm Development, Java, JavaScript, Databases, Data Mining, Business Intelligence, ETL, Cognos, Oracle SQL Developer, Leadership, SDLC, MicroStrategy, Analytics, Agile Methodologies, R, Data Warehousing, Sybase
Education
Kaplan University-Davenport Campus 2014 — 2016
Master of Science (MS), Information Technology
Strayer University (VA) 2008 — 2012
Bachelor of Business Administration (BBA), Finance, General
Kaplan University-Davenport Campus 2003 — 2005
Associate of Arts and Sciences (AAS), Business Administration and Management, General
Mutual of Enumclaw October 2010 - Present
Symantec May 2010 - October 2010
Skills
Virtualization, SQL, Unix, ITIL, Troubleshooting, Microsoft SQL Server, Operating Systems
Education
Brigham Young University 2000 — 2003
SNL Financial April 2015 - Present
Perr&Knight June 2013 - April 2015
Hallmark Personal Lines at Hallmark Insurance Company July 2011 - May 2013
Mutual of Enumclaw October 2008 - June 2011
Nationwide Insurance February 2006 - October 2008
Nationwide Insurance February 2005 - February 2006
Nationwide Insurance August 2004 - February 2005
Education
Drake University 2006 — 2008
MBA, Finance
Drake University 2000 — 2004
BS Business Adminstration, Actuarial Science, Math (Minor), Insurance (Concentration)
The Institutes
Mutual of Enumclaw October 2013 - Present
Microsoft March 2013 - October 2013
Sound Metrics Corp. June 2011 - February 2013
Microsoft March 2011 - June 2011
Hewlett Packard July 2010 - March 2011
Hewlett Packard with Adecco November 2008 - July 2010
Hewlett Packard with Adecco September 2006 - October 2008
Computer Associates April 2003 - July 2006
Computer Associates September 1999 - March 2003
Snare Networks Corporation August 1997 - September 1999
Skills
Agile Methodologies, C#, Software Engineering, Linux, XML, SQL, C++, Visual Studio, Subversion, Integration, Embedded Systems, Testing, HTML, Git, Shell Scripting, Visio, ClearCase, WPF, CVS
Education
University of Maryland University College 1993 — 1997
Bachelor of Science, Computer Science
University of Maryland University College
Bachelor of Science, Computer Science
T-Mobile September 2013 - Present
Avanade September 2012 - January 2013
iLink Systems March 2012 - November 2012
iLink Systems March 2012 - August 2012
Boeing June 2011 - March 2012
National Center for Telehealth & Technology, Fort Lewis July 2010 - June 2011
Telehealth & Technology July 2010 - June 2011
Qwest September 2008 - February 2010
Qwest September 2008 - February 2010
Mutual of Enumclaw February 2006 - September 2008
Skills
SDLC, Agile Methodologies, Integration, Testing, Resource Management, Vendor Management, Project Management, Technical Recruiting, CRM, Software Development
Education
Anna University 1993 — 1997
Bachelor’s in Engineering, Electrical & Electronics Engineering
Anna University 1993 — 1997
Bachelor's, Engineering (Electrical & Electronics Engineering)
Don Bosco
Mutual of Enumclaw August 2011 - Present
WideNet Consulting Group (Assigned to Mutual of Enumclaw) April 2011 - August 2011
Iron Mountain August 2003 - December 2010
Draeger Medical November 2000 - September 2002
Draeger Medical September 1999 - November 2000
Skills
Windows Server, Windows 7, VMware ESX, Deployment, System Center..., Forefront Identity..., Servers, Cisco VoIP, Technical Support, Troubleshooting, System Deployment, DNS, Active Directory, VPN, Microsoft Certified..., Microsoft Exchange, Security, Citrix, Desktop Administration, Networking, Hardware, Software Installation, Powershell, Disaster Recovery, Software Documentation, XP, Wireless Networking, Printers, System Administration, Computer Hardware, Windows XP, Operating Systems, HP, VMware, Group Policy, MCSE
Education
Green River Community College 2005 — 2007
AS, Engineering
LeTourneau University 1997 — 1999
N/A, Engineering
SANS
The Seattle Foundation September 2012 - Present
BECU March 2013 - Present
Cancer Lifeline March 2011 - Present
Mutual of Enumclaw 2007 - Present
CFO Selections February 2012 - September 2012
Special Olympics Washington October 2009 - December 2011
The Theatre Lab 2008 - March 2011
Polaris Project June 2009 - December 2009
Washington Mutual March 2004 - January 2008
Bank of America July 1996 - May 2004
Skills
Corporate Finance, Structured Finance, Credit Risk, Accounting, Investment Banking, Budgeting, Audit, Internal Audit, Compliance, Process Improvement, Internal Controls, Banking, Capital Markets, Fixed Income Research, HR Policies, Business Strategy, Board Reporting, Strategic Planning, Auditing
Education
The University of Chicago Booth School of Business 1991 — 1995
MBA, Finance, economics
Marquette University 1984 — 1988
BS, Accounting, Economics
Independent Consultant Senior Project ManagerZenith AdministratorsMay 2011 - May 2012
Wimmer Solutions -- Microsoft November 2010 - May 2011
Perkins Coie LLP June 2006 - August 2010
Microsoft Corporation and Corbis November 2005 - April 2006
Mutual of Enumclaw February 2003 - October 2005
Solutions IQ November 2001 - February 2003
Solutions IQ November 2000 - February 2003
M2N Internet Services November 2000 - February 2003
M2N Internet Services April 1998 - November 2000
ConnexT, Inc. January 1997 - April 1998
Skills
Project Portfolio..., International Project..., Program Development, Program Management
Education
Portland State University 1975 — 1981
BS, Sociology
Florida Institute of Technology 1970 — 1970
Fortran
Berkley North Pacific Group (a W. R. Berkley Company) October 2012 - Present
QBE Insurance October 2007 - April 2012
Firemans Fund Insurance Company January 2006 - September 2007
Mutual of Enumclaw May 1985 - January 2006
Skills
Property & Casualty..., General Liability, Commercial Insurance, Underwriting, Commercial Lines, Product Development, Liability, Umbrella Insurance, General Insurance, Casualty, Insurance, Inland Marine, Excess, Pricing
Education
San Francisco State University
University of Washington
Bachelor of Arts (B.A.), Communication and Media Studies
Mutual of Enumclaw
Skills
Program Management, Vendor Management, SDLC, Business Analysis, Visio, Agile Methodologies, Business Intelligence, PMP
Education
Radford University 1977 — 1980
Mutual of Enumclaw September 2014 - Present
Safeco Insurance Companies, a Division of Liberty Mutual Group September 2012 - August 2014
Safeco Insurance Companies October 2011 - September 2012
Safeco Insurance March 2007 - October 2011
Mutual of Enumclaw June 2006 - March 2007
Safeco May 2003 - June 2006
Safeco January 2001 - May 2003
Skills
Insurance, Compliance, Underwriting, Property & Casualty..., Management, Commercial Insurance, Casualty, General Insurance, Commercial Lines, Professional Liability, Process Improvement, Analysis, Life Insurance, Liability, Insurance Law, Negotiation, Casualty Insurance
Education
Seattle University School of Law 2011 — 2014
JD, Law
University of Washington 2007 — 2009
Bachelor's, English and Humanities
Shoreline Community College 1980 — 1981
AA, Liberal Arts
Everett Community College 1979 — 1980
Ingraham
Mutual of Enumclaw Commercial UnderwriterMutual of Enumclaw Insurance Company2002 - Present
Education
Highline College 1993 — 1995
Mutual of Enumclaw 2002 - 2004
Kemper Employers Group 2000 - 2002
Unigard Insurance 1985 - 2000
Education
University of Pennsylvania - The Wharton School 1993 — 1993
Leadership
Marquette University 1983 — 1985
Business
University of Wisconsin-Oshkosh 1975 — 1979
BBA, Business/Accounting/Economics
Mutual of Enumclaw February 2014 - Present
Progressive Insurance September 2010 - February 2014
Progressive Insurance May 2005 - September 2010
Farmers Insurance October 2004 - May 2005
Enterprise Rent-A-Car October 2001 - October 2004
Skills
Casualty, Property & Casualty..., Liability, Commercial Lines, Claims, General Insurance, Motorcycle, Insurance, Agents, Insurance Claims, Adjusting, Direct Sales, Strategic Planning, Team Leadership, Adjustments, Claim, Customer Service, Training, Sales Operations, Sales, Sales Process, Customer Retention, Management, Marketing, Commercial Insurance, Casualty Insurance, Umbrella Insurance, Underwriting
Education
Western Governors University 2011 — 2013
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Dixie State College 1994 — 1997
Associate's degree, Architectural Drafting and Architectural CAD/CADD
People's Trust Insurance Company October 2013 - Present
Mutual Of Enumclaw April 2010 - September 2013
Sentry Insurance September 2003 - March 2010
Royal & Sun Alliance April 1999 - August 2003
Royal & Sun Alliance May 1992 - March 1999
Aetna Health Plans May 1991 - April 1992
Education
Edgewood College 2005 — 2008
MBA, Quality/Process Improvement
University of Minnesota-Twin Cities 1987 — 1991
BA, Economics
Mutual of Enumclaw September 2008 - August 2011
Dendreon 2011 - 2011
HomeStreet Bank October 2005 - September 2008
Washington Mutual (Acquired by J.P Morgan Chase) September 2001 - April 2005
Ernst & Young 2005 - 2005
Unigard Insurance October 2000 - September 2001
Skills
IT Audit
Education
University of Washington, Michael G. Foster School of Business 1998 — 2000
BA, Business Administration, Concentration in IT
Bellevue College 1995 — 1998
AA, Pre Req
Mutual of Enumclaw July 2009 - Present
Moss Adams LLP October 2002 - June 2009
Moss Adams LLP April 2000 - October 2002
Moss Adams LLP May 1999 - April 2000
AST Computer February 1991 - March 1999
Omnitek Computers April 1988 - February 1991
Creative Computer Solutions December 1986 - January 1988
North American Controls August 1984 - October 1986
Skills
DHCP, IIS, Active Directory, VMware ESX, DNS
Education
Clackamas Community College 1981 — 1984
AS, Electronics
Catholic Health Initiatives December 2009 - Present
JPMorgan Chase ( formerly WaMU) April 2008 - April 2009
Mutual of Enumclaw November 2003 - April 2008
Washington Mutual 2008 - 2008
Safeco Insurance October 2002 - November 2003
USAA November 1994 - April 2002
USAA April 1991 - November 1994
USAA September 1989 - April 1991
Safeco September 1984 - September 1989
Education
University of Idaho 1981 — 1983
MBA, Business
University of Idaho 1976 — 1978
BS, School of Agriculture - Entomology
Mutual of Enumclaw July 1988 - Present
Skills
Property & Casualty..., Commercial Lines, Commercial Insurance, Casualty, Umbrella Insurance, General Insurance, Legal Liability, Insurance, Liability, Underwriting, Employment Practices..., Inland Marine, D&O, Pricing, Marketing, Time Management, Team Leadership, Customer Service, Claim
Education
Pittsburg State University 1969 — 1973
Mutual of Enumclaw Insurance Company July 2010 - Present
Mutual of Enumclaw December 2007 - July 2010
Control Point Solutions 2000 - 2005
Skills
IT Service Management, Process Improvement, Project Management, ITIL, Change Management, Scrum, General Insurance, SSRS, SQL, Business Analysis, Agile Methodologies, Business Intelligence, Customer Service, Data Warehousing, SDLC, Service Management, SharePoint, Vendor Management
Education
University of Phoenix 2005 — 2007
MA, Management Information Systems/Management
Seton Hall University 1996 — 2000
BA, Psychology
Mutual of Enumclaw April 2015 - Present
Hawaiian Airlines July 2013 - October 2014
Farmers Insurance Hawaii February 2002 - July 2013
Farmers Insurance Hawaii, formerly AIG Hawaii September 2000 - February 2002
Farmers Insurance Hawaii, formerly AIG Hawaii April 1996 - September 2000
Farmers Insurance Hawaii, formerly AIG Hawaii January 1993 - April 1996
JCPenney January 1991 - April 1993
Skills
SDLC, Management, Training, Business Analysis, Business Strategy, E-commerce, Business Process, Project Management, Marketing, Direct Marketing, Software Development, Software Documentation, Customer Service, Insurance, Sales, Program Management, Process Improvement, Communication Skills, Software Quality..., Customer Satisfaction
Education
University of Hawaii-West Oahu 2005 — 2010
BA, Business Administration, With Distinction
Kapiolani Community College
Certificate of Completion, Entrepreneurship Program
Insurance Institute of America
Associate's degree, Insurance Services (AIS)
Aveta Business Institute
Certificate of Achievement, Six Sigma White Belt
USAA August 1991 - Present
USAA August 1991 - September 1994
Safeway Stores- Risk Management February 1989 - July 1991
Fireman's Fund Insurance Company June 1986 - February 1989
Mutual of Enumclaw 1979 - 1986
Skills
Claim, Insurance, Subrogation, Liability, Litigation Management, Legal Liability, CPCU, Underwriting, Commercial Lines, General Insurance, Claim Investigation, Commercial Insurance, Process Improvement, Risk Management, Coaching, Settlement, Call Center, Performance Management, Leadership, Property & Casualty..., Negotiation, Health Insurance, Employee Benefits, Claims Management, Brokers, Workers Compensation
Education
University of Phoenix 2001 — 2002
Mediation, Certified Mediatior
University of Phoenix 2000 — 2002
Masters, Business
Daimler AG / Freightliner March 2013 - Present
Mutual of Enumclaw April 2012 - June 2012
State of Washington, DSHS January 2012 - April 2012
Clark Public Utilities July 2003 - November 2010
Liberty Mutual Insurance May 2002 - April 2003
Fred Meyer April 2001 - October 2001
Mentor Graphics December 2000 - January 2001
Wacker Siltronics February 2000 - April 2000
Daimler AG / Freightliner April 1999 - February 2000
State of Oregon April 1998 - February 1999
Skills
Programming, Analysis, User Liaison, Team Lead, Criminal Justice, Government, Health Applications, Utility Applications, VSAM, DB2, IMS DB/DC, Databases, Easytrieve, CICS, COBOL, SQL, z/OS, MVS, Visio, JCL, Access, Software Documentation, SPUFI, Crystal Reports, Microsoft SQL Server
Education
Linfield College 1984 — 1988
Bachelor of Arts (BA), Systems Analysis, Graduated cum laude
Linfield College
BA - Systems Analysis
Mutual of Enumclaw November 2013 - Present
Chipton-Ross December 2011 - Present
The Fillmore Group, Inc. March 2011 - October 2011
Boeing August 1984 - April 2009
Boeing HR/Payroll August 1984 - April 2009
Skills
DB2, SQL, Visual Basic, JCL, COBOL, JavaScript, Teradata, Infosphere Change Data..., HTML, Natural Language, ADABAS, CICS
Education
Highline College 1982 — 1984
AAS, Computer Programming
Mutual of Enumclaw August 1989 - Present
Mutual of Enumclaw August 1988 - Present
Brown Brothers & Welsh & Co August 1979 - August 1989
Skills
Property & Casualty..., Commercial Lines, Casualty, Liability, Legal Liability, Claims Management, Claim, Commercial Insurance, General Insurance, Property Damage, Insurance, Subrogation, Professional Liability, Claim Investigation, Casualty Claims, Indemnity, Claims Resolution, Workers Compensation, Claims Handling, Liability Analysis, Underwriting, Property Claims, Inland Marine
Education
Insurance Institute of America
Associate in Claims, Chartered Property Casualty Underwriter
Lewis and Clark College
Port of Tacoma August 2012 - Present
Mutual of Enumclaw 2010 - 2012
Seattle City Light 2006 - 2008
T-Mobile 2004 - 2006
New Edge Networks 2000 - 2001
Vyvx 1992 - 1998
Skills
Process Improvement, Continuous Improvement, Research, Performance Management, General Insurance, Claim, Business Process..., Risk Management, Analysis, Six Sigma
Education
Michigan State University 1981 — 1985
Bachelor of Arts (B.A.), Telecommunications
Mutual of Enumclaw February 2014 - June 2015
FOCUS (Friends of Choice in Urban Schools) September 2013 - January 2014
Votenet Solutions September 2013 - November 2013
George Washington University January 2013 - May 2013
People's Insurance Company of China September 2009 - November 2009
Skills
Statistics, Microsoft SQL Server, Actuarial Science, R, Analytics, SAS programming, Financial Risk, Visual C++, Objective-C, P/1, FM/2, Mathematical Statistics, Probability Theory, Stochastic Differential..., Actuators, Level I CFA exam, VBA, SAS, SAS Programming
Education
The George Washington University 2012 — 2014
Master of Science (MS)
China University of Mining and Technology 2006 — 2010
Bachelor’s Degree
Liberty Mutual Insurance May 2015 - Present
Safeco Insurance February 2011 - Present
T-Mobile June 2010 - August 2010
Gonzaga University August 2009 - May 2010
Mutual of Enumclaw June 2009 - August 2009
Northwest Home Designing June 2004 - August 2008
Skills
Fundraising, Insurance, Access, Microsoft Excel, Customer Service, Project Management, Leadership, SharePoint, Management, Marketing, Data Analysis, Time Management, Training, Analysis, Process Improvement, Research, Microsoft Office
Education
Gonzaga University 2006 — 2010
Bachelor's degree, Management Information Systems, General
GCI - General Communication Inc. November 2010 - Present
Mutual of Enumclaw August 2009 - October 2010
Deloitte & Touche 2006 - 2009
Education
University of Alaska Anchorage 2001 — 2006
BBA, Accounting
Mutual of Enumclaw August 2014 - Present
Mutual of Enumclaw September 2012 - August 2014
Kemper Corporation April 2011 - September 2012
Kemper Corporation April 2008 - April 2011
Kemper Corporation October 2004 - April 2008
Kemper Corporation April 2004 - October 2004
Kemper Corporation October 2003 - April 2004
Allstate October 2000 - October 2003
Allstate October 1997 - October 2000
Skills
Insurance, Casualty, Property & Casualty..., Underwriting, Call Centers, Liability, Finance, General Insurance, Commercial Lines, Financial Services, Commercial Insurance, Legal Liability, Analysis, Process Improvement, Claim
Education
Penn State University
Bachelor's degree, Business Administration and Management, General
Mutual of Enumclaw May 2013 - Present
Travelers July 2012 - May 2013
Unitrin Direct August 2011 - July 2012
Unitrin Direct April 2008 - August 2011
Unitrin Direct November 2003 - April 2008
Unitrin Direct June 2002 - November 2003
Unitrin Direct July 2001 - June 2002
Skills
Process Improvement, Call Center, Business Analysis, Underwriting, SAS, Microsoft Office, Six Sigma, Access, Analysis, Call Centers, Casualty Insurance, Customer Service, Data Analysis, General Insurance, Insurance, Management, Performance Management, Property, Risk Management
Education
Bloomsburg University of Pennsylvania 1996 — 2001
Bachelor of Science (B.S.), Business Management
Mutual of Enumclaw 2002 - 2010
Skills
Corporate Events, Customer Service, Social Media, Event Planning, Event Management
Education
Clover Park Technical College
Associate of Arts and Sciences (AAS), Accounting
Highline Community College 2000 — 2004
Associate of Arts and Sciences (AAS), Business, Management, Marketing, and Related Support Services
Highline Community College
Certification, Event Meeting and Planning
Mutual of Enumclaw February 2012 - June 2013
Mutual of Enumclaw August 2010 - November 2011
City of University Place March 2008 - September 2009
Education
University of Washington 2009 — 2011
Bachelor of Science, Information Technology & Systems
Green River Community College 2007 — 2009
Associates of Applied Science, Computer Support Specialist
Reliance Connects September 2013 - Present
Reliance Connects December 2011 - September 2013
Reliance Connects May 2000 - December 2011
City of Estacada 2002 - 2011
Mutual of Enumclaw June 1998 - May 2000
Skills
Customer Service, Microsoft Office, Training, Project Planning, Leadership, Team Building, Team Leadership, Administrative..., Management, Budgets, Operations Management, Account Management, Public Speaking, Microsoft Excel, Teamwork, Project Management, Financial Analysis, Outlook, Time Management, Supervisory Skills, Marketing Strategy, Coaching, Networking, Process Improvement, Marketing, Conflict Resolution, Compliance, Family Business, Information Technology, Troubleshooting, Inventory Management, Program Management, Salesforce.com
Education
Marylhurst University 2012 — 2015
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
Portland Community College 1989 — 1992
Associate of Arts and Sciences (AAS), Counseling
Mutual of Enumclaw January 1992 - Present
Skills
Property Damage, General Liability, Liability, Commercial Lines, Adjusting, Property & Casualty..., Claims, Inland Marine, Coverage, Investigation, Premises Liability, Settlement, Automobile, Boat, Litigation, Customer Service, Farms, Negotiation, Home, Claims Management, Commercial Insurance, Subrogation, Claim, Liability Analysis, Adjustments, Casualty, General Insurance, Insurance, Xactimate, Professional Liability, Homeowners, Reinsurance, Insurance Adjusting, Property Claims, Legal Liability, Claims Resolution, Claim Investigation, Umbrella Insurance, Claims Handling, Adjusters
Education
Oregon State University 1983 — 1988
Bachelor of Arts, English Literature
University of Massachusetts, Amherst
State of Alaska April 2007 - Present
American Family Insurance January 2005 - May 2006
Mutual of Enumclaw 2000 - 2004
Skills
Insurance, Property & Casualty..., Liability, Casualty, Commercial Insurance, General Insurance, Customer Service, Outlook, Public Speaking, Microsoft Excel, Microsoft Office, Term Life Insurance, Health Insurance, Research, Process Improvement, Employee Benefits
Education
Brigham Young University 2000 — 2004
Bachelor of Arts, History
Visiting Angels February 2012 - Present
Lutheran Community Services January 2010 - Present
Mutual of Enumclaw March 1995 - January 2010
Skills
Healthcare, Customer Service, Home Care
Education
Pacific Lutheran University 1974 — 1976
BA
Mutual of Enumclaw 2006 - Present
Skills
Insurance, Microsoft Office, Customer Service, Microsoft Word, Project Management, Risk Management, Property & Casualty...
Education
Pierce College at Puyallup 2007 — 2014
Mutual of Enumclaw October 2014 - Present
Aviation Port Services May 2013 - October 2014
Central Parking System 2007 - 2011
Skills
Budgets, Microsoft Excel, Customer Service, Accounts Payable, Microsoft Office, Accounts Receivable, Payroll, Microsoft Word, Financial Reporting, Account Reconciliation, General Ledger, Forecasting, Outlook, Invoicing, QuickBooks
Education
Central Washington University
Bachelor of Science (BS), Accounting and Finance
Curves of Tigard June 2014 - Present
I-CAR 2010 - Present
Mutual of Enumclaw April 2007 - Present
American Family Insurance January 2002 - April 2007
Jim Fisher Volvo September 2000 - January 2002
City Year September 1989 - June 1990
Skills
Audatex Estimating, Auto Damage appraising, Claim, Vehicles, Insurance, Coaching, Automobile, Automotive Repair, Collision, Continuous Improvement, Instructor-led Training
Education
Portland Community College 1998 — 2000
Two Year Certificate, Auto Collision Repair
Newton North High School 1984 — 1989
High School Diploma
Insurance Corporation of British Columbia July 2014 - Present
Insurance Corporation of British Columbia October 2013 - Present
Insurance Corporation of British Columbia May 2013 - October 2013
Insurance Corporation of British Columbia August 2012 - June 2013
Mutual of Enumclaw June 2007 - August 2012
State Farm January 1994 - March 2003
Skills
Claim, Claims Management, Insurance, General Insurance, Casualty, Property & Casualty..., Liability, Litigation, Management Consulting, Commercial Insurance, Legal Liability, Technical Writing, Operations Management, Leadership Development, Corporate Communications
Education
University of New England (AU) 2004 — 2006
MA Forensic Linguistics, The Language of Insurance
Idaho School of Medicine 2003 — 2003
EMT-B, Field Medicine, EMT-B
University of Idaho 1988 — 1992
Bachelor's degree, English- Business Writing, Spanish, Pre-Med
Boise High School 1983 — 1986
Idaho State University
EMT-P
Mutual of Enumclaw July 2015 - Present
Mutual of Enumclaw August 2014 - July 2015
Central Intelligence Agency 2008 - 2013
Skills
International Relations, Government, Program Management, Policy Analysis, Analysis, Policy, Public Policy, Research, Politics, Microsoft Office
Education
University of Puget Sound 2001 — 2005
Mutual of Enumclaw Insurance Company August 2014 - Present
Mutual of Enumclaw January 1998 - September 2014
Skills
Underwriting, Casualty Insurance, Liability
Education
Ashford University 2009 — 2012
Bachelor of Arts (BA), Organizationa. Management, 3.9