Mutual of Omaha
Industry: Insurance company
DescriptionMutual of Omaha is a privately held Fortune 500 mutual insurance and financial services company based in Omaha, Nebraska. Headquarters: Omaha, Nebraska, United States CEO: James T. Blackledge (1 Apr 2015–) Revenue: 8.732 billion USD (2017) Number of employees: 5,896 (2017) Founded: 1909, Omaha, Nebraska, United States Subsidiaries: Mutual of Omaha Bank,
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Mutual of Omaha Employees
Marriott International April 2015 - Present
Mutual of Omaha March 2014 - December 2014
UPS October 2013 - June 2014
West Corporation July 2012 - November 2012
Abercrombie Kids November 2010 - June 2011
Education
Metropolitan Community College 2014 — 2016
Business/Commerce, General
Metropolitan Community College 2014 — 2016
Business/Commerce, General
Morningside College 2011 — 2012
Omaha Central High School 2007 — 2011
High School
Direct Call October 2014 - Present
Convergys December 2013 - Present
Fiserv August 2012 - November 2013
Mutual of Omaha April 2012 - August 2012
Hyatt Hotels Corporation November 2011 - April 2012
The Auto Club Group February 2011 - November 2011
Marriott Reservations March 2008 - December 2010
West Corporation April 2007 - November 2007
Target June 2006 - April 2007
Education
University of Nebraska at Omaha 2006 — 2014
Bachelor of General Studies, Criminology and Criminal Justice Specialty
Omaha North High 2002 — 2006
Diploma
Metropolitan Community College
Aetna May 2015 - Present
Mutual of Omaha March 2013 - May 2015
Lincoln Financial Group 2009 - March 2013
Lincoln Financial Group February 2003 - March 2013
Lincoln Financial Group November 1997 - February 2003
Woodmen Accident and Life 1995 - 1997
Skills
Passed CPA exam in..., Expertise in the..., Financial Analysis, Financial Reporting, Finance, Management, Auditing, Budgets, Account Reconciliation, Leadership, Accounts Payable, General Ledger, Integration, PeopleSoft, GAAP, Journal Entries, Invoicing, Accruals, Access
Education
University of Nebraska-Lincoln 1983 — 1986
Bachelor's degree, Accounting
Lincoln High School 1981 — 1983
Metropolitan Community College
Computer Programming
Senior Market Sales Inc May 2013 - Present
Mutual of Omaha January 2012 - January 2013
Hayneedle October 2011 - January 2012
HA Advantage Inc. November 2009 - April 2011
Aflac December 2007 - February 2009
Red Door Marketing March 2007 - December 2007
BirdDog Solutions June 2006 - January 2007
First National Merchant Solutions, LLC January 1999 - January 2006
Mutual of Omaha January 1998 - July 1999
Home Beneficial Life Insurance Company January 1995 - January 1998
Skills
Sales, Sales Management, Team Building, Relationship-building..., Leadership, Customer Service, Account Management, Insurance, Process Improvement, New Business Development, Strategic Planning, Direct Sales, Call Centers, B2B, Cold Calling, Employee Benefits, Recruiting, Sales Process, Time Management, Relationship Building
Education
Metropolitan Community College
Psychology
Oxon Hill Senior High
Jewish Community Center August 2013 - Present
Blue Cross and Blue Shield of Nebraska July 2013 - Present
TD Ameritrade January 2013 - June 2014
TD Ameritrade September 2012 - January 2013
Lincoln Financial Group July 2012 - September 2012
Mutual of Omaha December 2007 - December 2011
Skills
Computer-savvy, Communication, Microsoft Platform, Highly responsible, Always Punctual, Cross Selling, Customer Service, Organizational..., Analyzation, Communication Skills..., Stock Market, Numeracy, Research, Basic Accounting, Competitive, Friendly Personality, Basketball Coaching, Personal Appearances, Positive Can-do Attitude, Interpersonal Skill, Motivated self-starter, Sales, Resiliency, Persistence, Patience, Interviewing Skills, Works well in a team, Work Under Minimal..., Retirement Plan..., Stock Trading, Stock Research, Sports Enthusiast, Determined to Succeed, Problem Solving, Recognising own..., Highly resourceful, Demonstrating leadership, Social Networking, Financial Understanding, Coordinating Activities, Adaptable to Changes, Innovativeness, Goal Oriented, Committed to..., Ability to cope with..., Creative, Fast Thinker, Insurance Background, Term Life Insurance, Underwriting
Education
Metropolitan Community College
Accounting and Finance
Northwest High School 1998 — 2002
Diploma
Children's Hospital & Medical Center - Omaha December 2011 - Present
Aureus Group February 2010 - August 2011
Mutual of Omaha 2003 - 2006
Skills
Troubleshooting, Active Directory, Access, VPN, Microsoft Exchange, Windows Server, Databases, Servers, Blackberry Enterprise..., SharePoint, Networking, TCP/IP
Education
Metropolitan Community College 2006 — 2009
GITAS, General Information Technology
State Farm October 2014 - Present
State Farm May 2012 - October 2014
Mutual of Omaha January 2012 - April 2012
Mutual of Omaha September 2011 - January 2012
Bag 'N' Save July 2010 - September 2011
Amy's Hallmark July 2007 - December 2009
Timberlodge Steakhouse November 2005 - May 2007
Skills
Phone Skills, Computer Literate, Organizing, Customer Service, Retail, Data Entry, Insurance, Auto Claims, Administration
Education
University of Phoenix 2013 — 2015
Bachelor of Science in Business, Business Administration and Management, General
Metropolitan Community College 2010 — 2013
Associates, Office Tech. - Admin. Assistant Option
University of Nebraska-Lincoln 2008 — 2010
Burke High School12200 2004 — 2008
Harry A, Fashion, Design, Fashion Merchandising
AAA Life Insurance Company September 2013 - Present
Mutual of Omaha July 2011 - September 2013
Education
Metropolitan Community College 2001 — 2002
Associate's degree, General Education
Travel and Transport, Inc. June 2014 - Present
Lincoln Financial Group September 2013 - June 2014
First National Bank of Omaha November 2012 - June 2013
Mutual of Omaha September 2006 - November 2012
Pioneer Investments June 2003 - September 2006
Skills
Customer Service, Insurance, Life Insurance, Disability Insurance, Group Benefit Plans, Consumer Lending, Financial Services, Compliance, Dental Insurance, Finance
Education
Metropolitan Community College 2007 — 2009
General Studies, 4.0
Entrepreneur September 2012 - Present
New Era Life Insurance Company April 2012 - Present
Mutual of Omaha April 2011 - Present
Universal Benefits Marketing Company March 2001 - Present
Skills
Microsoft Excel, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, HTML, Public Speaking, Budgets, Strategic Planning, Microsoft Word, Teaching, Prospecting Skills,...
Education
American Professors
Insurance Adjustor's License, Claims, Appraiser's, License.
Metropolitan Community College
Associate's Degree, Health Information Systems-Medical Transcriptionist, 3.5 Grade Average
Performance Chrysler Dodge Jeep Fiat October 2014 - Present
Mutual of Omaha January 2014 - September 2014
Encore Nationwide June 2011 - November 2013
Teens of Tomorrow May 2006 - June 2011
Boys and Girls Clubs of America May 2009 - April 2010
Skills
Automotive, Sales, Direct Sales, Marketing, Social Media Marketing, Social Networking, Entrepreneurship, Automotive Sales..., Customer Retention
Education
Metropolitan Community College
Business Administration and Management, General
buckys express April 2014 - Present
West Corporation September 2012 - June 2013
Mutual of Omaha 2013 - 2013
Skills
Custmer Service, Receptionist Duties, Payroll, Bookkeeping, sales, Insurance, Mail Order Pharmacy, food service
Education
Metropolitan Community College 2010 — 2011
Pharmacy Technician/Assistant
Burke High School 2003 — 2004
diploma
Mutual of Omaha January 2015 - Present
Mutual of Omaha June 2014 - January 2015
Client Resources, Inc. December 2013 - June 2014
Securities America, Inc. Member FINRA/SIPC May 2011 - December 2013
HDR September 2009 - May 2011
HDR January 2007 - September 2009
HDR January 2006 - January 2007
Best Buy September 2002 - January 2006
Skills
SharePoint, VMware ESX, Hardware, Notebooks, SCCM, Windows Server 2008, Windows Server 2003, Windows Server, Active Directory, Server Architecture, Server Management, Server Administration, Blackberry Enterprise..., IIS, Web Servers, SCOM, Windows 7, Windows 7 Migration, Linux System..., Group Policy, ITIL, Symantec Endpoint..., Infrastructure, VMware, Virtualization, System Administration, System Deployment, Project Management, Servers, Troubleshooting, Computer Hardware, Citrix, Firewalls, Security, Technical Support, Disaster Recovery, Networking, DNS, VPN, Antivirus, Network Administration, DHCP, Laptops
Education
University of Nebraska at Omaha 2007 — 2013
Bachelor's of Science, Management Information Systems
Metropolitan Community College 2005 — 2007
Associate of Science, Business Management
Top Dog Dies September 2013 - May 2015
Mutual of Omaha April 2012 - August 2013
UNMC Physicians February 2009 - January 2012
The YMCA February 2003 - July 2007
West Hills Presbyterian Church May 2005 - August 2005
Skills
Microsoft Word, Outlook, Microsoft Excel, Customer Service, Invoicing, Sales, Call Centers, Data Entry, Medical Terminology, PowerPoint, Lotus Notes, Training, Microsoft Office, PeopleSoft, Marketing, Employee Benefits, Web Design, Print, Advertising, Social Media, Coaching, Event Planning, Leadership
Education
Bellevue University 2008 — 2012
Bachelor of Science (BS), Marketing Management
Metropolitan Community College
Associate's degree, General Studies
Lincoln Financial Group October 2013 - Present
Lincoln Financial Group October 2013 - Present
Mutual of Omaha February 2011 - June 2013
American Express July 2005 - March 2009
West Corporation March 2003 - March 2005
Skills
Insurance, General Insurance, Leadership, Customer Service, Health Insurance, Microsoft Excel, Long-term Care, Lotus Notes, Analysis, Sales, Employee Benefits, Disability Insurance, Training, Team Building, Medicare, Account Management, Coaching, Marketing, Strategic Planning, Call Centers, Leadership Development, Sales Management, Management, Microsoft Office, New Business Development, Budgets, Event Planning, Public Speaking, Public Relations, Contract Negotiation, Fundraising, Business Planning, Organizational..., Event Management, Marketing Strategy, Interviews, Customer Satisfaction, Social Media, Nonprofits
Education
Metropolitan Community College 2010 — 2014
Associate's degree, Insurance and Risk Management
Burke High School 1981 — 1984
Diploma, 1984, Pre-College Curriculum
Ingersoll Rand July 2014 - Present
Ingersoll Rand January 2013 - July 2014
Ingersoll Rand January 2010 - July 2014
Mutual of Omaha November 1988 - July 1998
Skills
Dale Carnegie Graduate, EPA Certificate for HVAC, Engineering, Engineering Management, Electronics, Embedded Systems, Electrical Engineering, Integration, Systems Engineering
Education
Metropolitan Community College
HAC, HACR, HVAC, HVACR
Nebraska Methodist Health System April 2015 - Present
Nebraska Methodist Health System April 2011 - April 2015
Chandler View Elementary 2012 - 2014
The Nebraska Medical Center August 2009 - April 2011
The Nebraska Medical Center May 2007 - August 2009
West Corporation May 2005 - January 2007
Mutual of Omaha January 1999 - May 2004
Mutual of Omaha January 1994 - January 1999
Mutual of Omaha January 1989 - January 1994
Skills
Training, Certified Professional..., Certified Professional..., Medical Billing, Insurance, Healthcare, Customer Service, Outlook, Data Entry, Public Speaking, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Cerner EHR, Microsoft Access, Administration, Medical Records, Inpatient, Health Insurance, Access, HIPAA, Medicare, Hospitals, Revenue Cycle, Healthcare Management
Education
Metropolitan Community College 2014 — 2015
Practicum, Healthcare Information and Administration
Metropolitan Community College 2013 — 2015
Associate’s Degree, Healthcare Information and Administration, graduated with Honors
University of Nebraska at Omaha 1996 — 1999
Business Administration
Southeast Community College January 2013 - Present
Alphadog Marketing April 2013 - October 2013
Porridge Papers October 2011 - January 2013
Self-Employed (Freelance) May 2005 - October 2011
Emspace Group June 2007 - August 2008
Swanson Russell Associates January 2006 - January 2007
Bailey Lauerman October 2005 - January 2006
Mutual of Omaha June 2005 - September 2005
Skills
Graphic Design, Layout, Brochures, Graphics, Web Design, Image Editing, Art, Blogging, Typography, Logo Design, Art Direction, Corporate Identity, Adobe Creative Suite, Illustration, Visual Communication, Creative Direction
Education
University of Nebraska at Omaha 2008 — 2010
BASA, Graphic Design
Metropolitan Community College 2003 — 2005
Associate's Degree, Graphic Design
The Horn, West Hollywood August 2014 - Present
Nebraska AIDS Project January 2011 - August 2013
Asset Appraisal Services September 2009 - August 2013
Gordman's Distribution Center September 2010 - December 2010
US Data Corporation August 2007 - June 2009
Mutual of Omaha October 2005 - August 2007
Skills
Marketing, Editing, Data Entry, Social Media, Public Speaking, Sales, Banking, Microsoft Office, Customer Satisfaction, Customer Service, Retail, Databases
Education
University of Nebraska at Omaha 2000 — 2002
Computer Science
Metropolitan Community College
N/A, Audio/Video Communication Arts
Metropolitan Community College
N/A, Electronic Imagery and Graphics; Computer Animation
Mutual of Omaha September 2000 - Present
Mutual of Omaha March 1998 - August 2000
Mutual of Omaha April 1995 - March 1998
The Benfield Group November 1994 - March 1995
Wellness Council of the Midlands January 1992 - November 1994
Pacific Bell August 1991 - December 1991
Union Pacific Railroad August 1990 - July 1991
Colonial Life 1983 - 1987
Nott Company - Hyster Division 1979 - 1982
Skills
Process Improvement, Change Management, Employee Benefits, Management, Employee Engagement, Insurance, Continuous Improvement, Analysis, Employee Relations, Health Insurance, Performance Management, PeopleSoft, Requirements Gathering, Sales Compensation, Employee Wellness, Disability Insurance, Life Insurance, Visio, Vendor Management, Business Analysis, Leadership, Deferred Compensation, Strategic Thinking, Corporate Training, Spanish, Call Centers, Software Documentation, Business Process..., Synthesizing, Problem Solving, Licensed Life & Health..., Certified Public Notary, Certified DDI..., ACSM Health Fitness, Targeted Selection...
Education
University of Nebraska at Omaha 1992 — 1995
MBA, Organizational Development
University of Nebraska at Omaha 1987 — 1991
BSEd, Exercise Science, Business Administration, Spanish
Metropolitan Community College
Information Technology
University of Nebraska Medical Center 2002 — 2006
Public Health Administration
Arthur J. Gallagher & Co. November 2014 - Present
SGB-NIA Insurance Brokers October 2012 - 2014
Mutual of Omaha October 1998 - October 2012
Mutual of Omaha September 1995 - September 1998
Mutual of Omaha August 1993 - September 1995
Mutual of Omaha September 1992 - September 1993
Mutual of Omaha August 1992 - September 1992
Skills
Insurance, Employee Benefits, Disability Insurance, Brokers, Medicare, Coaching, Fixed Annuities, Term Life Insurance, Health Insurance, System Administration, Microsoft Word, Life Insurance, Underwriting, Negotiation, Commercial Insurance, 401k, Account Management, Whole Life, Workers Compensation, Long-term Care, Long Term Care Insurance, Benefits Administration, Health Savings Accounts, Property & Casualty..., Sales Operations, Reinsurance
Education
University of Phoenix 2009 — 2012
BS, Information Technology, Multimedia Visual Communication
Metropolitan Community College 1991 — 1998
Computer Networking, Computers
All About You Salon October 2010 - Present
Selma's International July 2013 - August 2013
CommVault November 2010 - April 2012
Doctors General Laboratory August 2008 - November 2010
PayPal October 2003 - December 2006
Mutual of Omaha October 2002 - October 2003
Skills
Account Management, Managerial, Medical, Hair Stylist, Medicine, Product Management, Direct Sales, Marketing, Customer Retention, Customer Satisfaction, Sales, Sales Operations, Training
Education
Everest Institute Austin TX 2007 — 2008
Medical Assistant, Medical/Clinical Assistant
Metropolitan Community College
Business
Mutual of Omaha October 2013 - Present
Cornhusker Beverage October 2011 - November 2013
Sears May 2008 - August 2010
Johnson Drywall May 2007 - August 2007
Wal-Mart May 2006 - August 2006
Skills
Matlab, Labview, Microsoft Office, Management, AutoCAD, Customer Service, SQL, Java, C++, Time Management
Education
Missouri University of Science and Technology 2006 — 2011
Bachelor of Science, Aerospace Engineering
Metropolitan Community College 2012 — 2014
Associate of Science (AS), Computer Science
Delta Global Staffing, a Wholly Owned Subsidiary of Delta Air Lines January 2014 - August 2014
Best Buy August 2010 - August 2014
Mutual of Omaha January 2014 - May 2014
Hy Vee August 2006 - December 2009
Hoegemeyer Hybrids July 2004 - July 2005
Skills
Commercial Pilot, Trumpet, Phone Sales, Sales, Customer Service, Mobile Devices, Wireless, Customer Experience, Pricing, Customer Satisfaction, Customer Retention, Hiring, Technical Support, Retail Sales, Cold Calling, Loss Prevention, iOS, Commercial Aviation
Education
University of Nebraska at Omaha 2008 — 2013
Bachelor of Science, Aviation w/ concentration in Professional Flight
Metropolitan Community College 2008 — 2012
Mutual of Omaha November 2011 - Present
Freelance August 2011 - Present
DKA Design Group, LLC April 2006 - August 2011
Skills
Web Design, Sales, Customer Service, Web Development, Account Management, CSS, User Interface Design, jQuery, Web Analytics, Photoshop, Illustrator, ActionScript, Marketing Strategy, Online Advertising, Marketing, Flash, Social Media, InDesign, HTML 5, SEO, HTML, Joomla, Photography, WordPress, User Experience, XHTML, XML, Copywriting, Blogging, Graphic Design, Typography, Social Networking, Brand Development, Email Marketing, Dreamweaver, Social Media Marketing, Entrepreneurship, Logo Design, Online Marketing, Web Marketing, Mac, Website Development, Google Analytics, Digital Marketing, Adobe Creative Suite, Layout, Advertising, Adobe Acrobat, E-commerce, Information Architecture
Education
Metropolitan Community College
A.A.S., General Studies
Mutual of Omaha March 2014 - Present
Mutual of Omaha June 2012 - March 2014
Mutual of Omaha March 2010 - May 2012
Skills
Insurance, Underwriting, Life Insurance, Business Analysis, Agile & Waterfall..., Test Automation, Requirements Gathering, System Testing, Process Improvement, Regression Testing, Analysis, Term Life Insurance, Customer Service, Data Entry, Team Building, Employee Benefits, Lotus Notes, Call Centers, Access, Whole Life, General Insurance, Employee Training, Lean Transformation
Education
University of Nebraska at Omaha 2015 — 2017
Business Administration, Marketing
Metropolitan Community College 2011 — 2015
Associate's degree, Business Administration and Management, General
Mutual of Omaha March 2014 - Present
Army National Guard July 2010 - Present
Fast Track Lube Supply June 2011 - March 2014
Nebraska National Guard June 2010 - July 2011
Celebrity Staff March 2011 - June 2011
US Army March 2007 - July 2010
Skills
Customer Satisfaction, Team Building, Customer Retention, Cold Calling, Recruiting, Sales, Leadership, Customer Service, Account Management, Sales Management, Training, Direct Sales, Operations Management, Sales Operations, Profit, Automotive, Selling, Human Resources, Applicant Tracking..., Interviews, Technical Recruiting
Education
Millard West 2001 — 2005
Metropolitan Community College
Information technology, Business Administration and Management, General
Lincoln Financial Group May 2015 - Present
MACC July 2012 - Present
Mutual of Omaha May 2008 - April 2012
Sitel Corporation August 2006 - May 2008
Convergys Corporation August 1999 - August 2006
GJX Inc January 1990 - January 1999
Skills
Management, Call Center, Business Analysis, SDLC, Visio, Requirements Analysis, Systems Analysis, Business Process, Software Documentation, Process Improvement, Business Process..., Programmer Analyst, Customer Service, Customer Support, Testing, Requirements Gathering, Creating Specifications, User Documentation, Communication Skills, Technical Proficiency, Data Feeds, GUI development, Borland Delphi, Program Management, Visual Basic, Microsoft SQL Server, COBOL, Troubleshooting, Call Centers
Education
Creighton Institute for Information Technology and Management 1999 — 1999
Certificate, Client/Server Program
University of Nebraska at Omaha 1977 — 1982
Bachelor of Science, Business Administration
Metropolitan Community College
East Campus Realty March 2011 - Present
Mutual of Omaha August 1979 - February 2011
Skills
Customer Service, Team Building, Budgets, Process Improvement, Insurance, Contract Negotiation, Microsoft Excel, Strategic Planning, Risk Management, Security, Business Analysis, Microsoft Office, Sales, Team Leadership, Leadership, Analysis, Operations Management, Management, Customer Satisfaction, Software Documentation, Training, Process Scheduler, Coaching, Call Centers, Policy, Change Management, Negotiation, Access, Project Management, Program Management, Account Management, Microsoft Word, Contract Management, Leadership Development, Recruiting, PowerPoint, Sales Management, Project Planning, Supervisory Skills, Background Checks, Facilities Management, Asset Protection, Selling, Property Management, Small Business, Marketing, Risk Assessment, Time Management
Education
BOMI Intenational 2002 — 2010
F.M.A., Property Management
Foley-Belsaw Institue 1990 — 1993
Certified Locksmith, Locksmith
Metropolitan Community College
Business, Construction
Xenon International Academy Inc February 2014 - Present
Mutual of Omaha January 2008 - January 2014
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking
Education
Metropolitan Community College
Mutual of Omaha July 2014 - Present
First National Bank of Omaha March 2013 - May 2014
Centris Federal Credit Union March 2012 - March 2013
Bank of the West October 2011 - March 2012
Skills
Retail Banking, Credit Unions, Credit Card Fraud, Finance, Customer Service, Call Centers, Loans, Credit, Credit Cards, Banking
Education
Metropolitan Community College 2014 — 2016
Associate's Degree, Web Design
Kaplan University 2012 — 2013
WASI-Worldwide Access Solution Inc. August 2012 - Present
Medico Insurance Comapny July 2005 - February 2006
Univ. Nebraska Medical Center April 2004 - May 2005
Mutual of Omaha May 1994 - April 2004
Skills
Dreamweaver, Illustrator, Firework, Photoshop, Microsoft Office, Premier, Visual Studio, Adobe Creative Suite, JavaScript, CSS, HTML, Web Design, Access, Graphic Design, Advertising
Education
Metropolitan Community College 2006 — 2008
Business Administration, Certificate of IEP Completion Program
MaryCrest College 1987 — 1989
Associate of Arts (A.A.), Computer Graphics
The Lund Company December 2014 - Present
The Lund Company June 2014 - December 2014
JRK Property Holdings 2013 - 2014
Robert half - office team June 2013 - August 2013
Agile Transformation Inc. 2012 - 2013
Self Employed January 2011 - October 2012
Mutual of Omaha September 2010 - January 2011
Remedy Intelligent Staffing May 2010 - September 2010
Remedy Intelligent Staffing August 2009 - December 2009
Skills
Self-driven, Microsoft Office, Analytical Skills, Data Analysis, Professional..., Friendly Personality, Fast Learner, Fast Paced Environment, Overcoming Challenges, Data Entry, Marketing, Time Management
Education
University of Nebraska at Omaha 2012 — 2012
Metropolitan Community College 2010 — 2012
Wisconsin Physician Services November 2007 - Present
Mutual of Omaha August 2004 - November 2007
Omaha Property & Casualty January 2001 - August 2003
Skills
VB.NET, Desktop Application..., JavaScript, Crystal Reports, Lotus Notes, LotusScript, Database Design, Visual Basic.NET, System Administration, Programming, Troubleshooting, Security, HTML, Data Analysis, SQL, Testing, Business Objects, Microsoft SQL Server, Dreamweaver, Quickr, Domino Document Manager, Operating Systems, OnBase
Education
Metropolitan Community College
Computer Programming, Specific Applications
Iowa Western Community College
Better Business Bureau February 2014 - Present
Mutual of Omaha January 2012 - February 2014
Mutual of Omaha November 2009 - January 2012
Zzzap Laser Adventures March 2005 - November 2011
Mutual of Omaha August 2008 - November 2009
Geek Squad October 2006 - February 2008
2005-2006Data Voice Technology March 2005 - September 2006
Skills
Creative Problem Solving, Change Management, Customer Satisfaction, Microsoft Office, Access, Research, Scheduling, Team Building, Life Insurance, Customer Service, Disability Insurance, Process Improvement
Education
Metropolitan Community College 2006 — 2009
University of Nebraska at Omaha 2004 — 2006
Millard South High School 2000 — 2004
NA May 2013 - Present
ProKarma May 2012 - May 2013
Blue Cross Blue Shield of Nebraska September 2009 - June 2011
Blue Cross Blue Shield August 2005 - August 2009
Qwest Communications 1999 - 2001
Robert Half International 1999 - 1999
DPRC 1996 - 1997
Mutual of Omaha 1976 - 1996
Skills
COBOL, SharePoint, Visio, JCL, Business Analysis, Microsoft Office, Project Server, Mainframe, Software Development, SDLC, Project Management, Testing, Requirements Gathering, DB2/SQL, Infopath Forms, SharePoint Designer..., CA Clarity, Metrics Reporting, Dashboard Metrics, Microsoft Project Server, DB2, Systems Analysis, Management, Problem Solving, Collaboration Solutions
Education
Metropolitan Community College
Information Technology
Mutual of Omaha July 2014 - Present
FabLab January 2014 - Present
Resources for Human Development June 2013 - Present
Securitas July 2011 - December 2014
Skills
Physical Security, Security Management, Security Operations, Surveillance, Security, Security Clearance, Java, Customer Service, Public Speaking, PowerPoint, Security+, Computer Security, First Aid, Risk Assessment, Vulnerability Assessment, C++, Python, Intel Assembly languages, Networking, Visual Basic, Introduction to..., Management, Microsoft Excel, Strategic Planning, Research, Project Management, Microsoft Office
Education
Metropolitan Community College 2011 — 2015
Computer Information Technology, JAVA, C++, NEtworking, Calculus 1, 2, 3; Intel Assembly Languages, Python, ....
UNO And MCC 2010 — 2013
BS, Computer information systems
universite de ouagadougou 2007 — 2010
DEUG II, SVT
Mutual of Omaha May 2011 - Present
Mutual of Omaha March 2009 - May 2011
Lynn Roberts International July 2000 - February 2009
The Computer Center June 1997 - June 2000
Skills
Insurance, Disability Insurance, Health Insurance, Microsoft Excel, Computers, Claims, Microsoft Office, Customer Service, Development Of Employees, Claim, Process Improvement, Team Building, Requirements Gathering, Team Leadership, Employee Benefits, Fixed Annuities, Long-term Care, Life Insurance, Critical Illness, Medicare, Universal Life, Long Term Care Insurance, Underwriting, Whole Life, Claims Management, Call Centers, Workers Compensation, 401k, Retirement, Retirement Planning, Property & Casualty..., Lotus Notes, IRAs
Education
Metropolitan Community College 2010 — 2012
AAS, Business Management with emphasis on Insurance and Risk Management
Mutual of Omaha October 2015 - Present
Mutual of Omaha October 2013 - October 2015
Mutual of Omaha July 2012 - October 2013
Mutual of Omaha 1999 - July 2013
Mutual of Omaha 1995 - 1999
Skills
Requirements Gathering, Business Analysis, Analysis, Visio, Requirements Analysis, Process Improvement, Project Management, Insurance, Cross-functional Team..., SDLC, Agile Project Management, Access, Software Documentation, Change Management, Software Project..., Analytics, Business Process, Agile Methodologies, Business Process..., Risk Management, Systems Analysis, Quality Assurance, Business Requirements, Call Centers, Testing, User Acceptance Testing, Vendor Management, Project Portfolio..., Waterfall, Integration, Health Insurance, Leadership, Mentoring, Lotus Notes, Team Building, Life Insurance, Customer Service, PeopleSoft, Program Management, Problem Solving
Education
Metropolitan Community College 1988 — 1992
Associates, Acacemic Transfer
Gretna High School 1984 — 1988
CoSentry July 2013 - Present
CoSentry October 2010 - June 2013
State of Nebraska August 2009 - October 2010
CoSentry July 2010 - September 2010
State of Nebraska 2006 - 2010
Mutual of Omaha April 1983 - May 2009
Blue Cross Blue Shield November 1980 - March 1983
Skills
Data Center, Disaster Recovery, Program Management, Vendor Management, Process Improvement, Software Project..., IT Strategy, Management, IT Service Management, Project Management, Managed Services, Managed Hosting, Enterprise Software, Governance, Leadership, Project Planning, Operations Management, IT Management, Security, IT Outsourcing, Integration, Outsourcing, Budgets, Software Documentation, Process Engineering, IT Operations, SDLC, Information Technology
Education
Metropolitan Community College
University of Nebraska at Omaha
Mutual of Omaha March 2001 - Present
TD Ameritrade November 2000 - January 2001
US Bank March 1998 - August 2000
Skills
Software Documentation, Web Development, Troubleshooting, Training, Microsoft Office, Web Design, Management, Software Project..., Process Improvement, Requirements Gathering, Microsoft Excel, Visio, Customer Service, Team Leadership, Lotus Notes, Insurance
Education
Metropolitan Community College 2000 — 2002
AAS, Micromputer Programming
University of Nebraska-Lincoln 1993 — 1997
BA, Journalism
University of Nebraska at Omaha 1990 — 1993
Broadcasting
Mutual of Omaha July 2015 - Present
YMCA of Greater Omaha January 2008 - Present
Mutual of Omaha November 2013 - July 2015
Mutual of Omaha February 2008 - November 2013
Lincoln Financial Group April 2004 - February 2008
Marsh July 2003 - April 2004
Ameritas October 1997 - July 2003
Skills
Insurance, Employee Benefits, Marketing Strategy, Disability Insurance, Sales, Claim, Customer Retention, Long-term Care, Life Insurance, Marketing, Underwriting, Leadership, Term Life Insurance, Fixed Annuities, Brokers, Health Insurance, Sales Operations, Training, Analysis, Human Resources, Sales Process, Coaching, Customer Service, Medicare, Process Improvement
Education
College of St. Mary
Metropolitan Community College
National Indemnity Company September 2002 - Present
Mutual of Omaha September 1989 - September 2002
Education
Metropolitan Community College 2014 — 2017
Benaissance April 2013 - Present
MphasiS an HP Company September 2009 - April 2013
Coventry Health Care July 2007 - July 2009
Mutual of Omaha July 2004 - June 2007
Mutual of Omaha March 2003 - July 2004
Mutual of Omaha June 2002 - March 2003
Mutual of Omaha October 1999 - June 2002
Mutual of Omaha November 1998 - October 1999
Foot Locker August 1995 - August 1998
Visiting Nurse Association of Nebraska August 1993 - May 1995
Skills
Business Analysis, Requirements Analysis, Program Management, Project Management, Cross-functional Team..., Requirements Gathering, Business Process, Testing, User Acceptance Testing, Business Requirements, Software Documentation, Systems Analysis, SDLC, SQL, Analysis, Vendor Management, Visio, Quality Assurance, SOA, Business Intelligence, IT Service Management, Data Warehousing, Agile Methodologies, SharePoint, Software Project..., Process Improvement, Customer Service, Business Process..., Strategy, Insurance
Education
The George Washington University 2005 — 2007
Metropolitan Community College 1990 — 1992
Computer Science
Millard South High School 1984 — 1988
High School Diploma, College Prep
LinkedIn July 2014 - Present
Aerotek November 2013 - July 2014
Yahoo! October 2010 - October 2013
Mutual of Omaha February 2010 - October 2010
Cox Communications March 2004 - November 2009
APAC Customer Services January 2002 - February 2004
PayPal May 2000 - December 2001
APAC Customer Services September 1996 - May 2000
Skills
Customer Service, Management, Call Centers, Troubleshooting, Training, Employee Training, Customer Experience, Technical Support, Sales, Customer Satisfaction, Microsoft Office, Access, Leadership, Program Management, Quality Assurance, Analytics, Windows 7, Team Management, Mobile Devices, Internet Troubleshooting, Remote Troubleshooting, Training Delivery, Technical Training, Online Advertising, Hands-on Training, Web Analytics, Salesforce.com, Cloud Computing, Instructor-led Training, Motivation, Creative Arts, Artistic Eye, Soft Skills, Escalation Resolution
Education
Metropolitan Community College 2013 — 2015
Associates Degree, Business Management, Freshman
Gibbon Public High School 1992 — 1996
High School, Regular/General High School/Secondary Diploma Program
Douglas County Corrections December 2014 - August 2015
Mutual of Omaha February 2014 - October 2014
Railcar Modern American Kitchen March 2013 - January 2014
Lone Star Steakhouse May 2012 - November 2012
Omaha Press Club April 2011 - March 2012
Taco John’s May 2005 - August 2010
Skills
Microsoft Office, Microsoft Word, PowerPoint, Legal Writing, Research, Customer Service, Public Speaking, Legal Assistance, Social Media, Teamwork, English, Criminal Law, Problem Solving, Management, Customer Satisfaction, Time Management, Social Networking
Education
University of Nebraska at Omaha 2011 — 2013
Bachelor's degree, Criminal Justice and Corrections, 3.13
Metropolitan Community College 2008 — 2012
Associate's degree, General Studies, 3.036
Corporate 3 Design April 2015 - Present
WPS Health Insurance January 2014 - January 2015
Mutual of Omaha March 2013 - January 2014
Mutual of Omaha July 2012 - March 2013
Hayneedle August 2010 - August 2012
Yotik Entertainment LLC August 2007 - 2011
Global DT November 2006 - February 2009
Skills
CSS3, Web Design, ColdFusion, Ruby on Rails, WordPress, Swift, iOS Development, JavaScript, Customer Service, Marketing, Sales, Analysis, Leadership, Business Development, Microsoft Excel, Social Media Marketing, Microsoft Office, Strategic Planning, HTML 5, Microsoft Word, CSS, Business Planning, Pro Tools, Public Speaking, Management, Web Development, Windows 7, Cakewalk Sonar, Lotus Notes, Vlookup, Access, HTML, Fundraising, Event Planning, Innovator
Education
Omaha Code School 2015 — 2015
Full Stack Web Development, Information Technology
Udemy 2015 — 2015
Course Completion, iOS Development
Online 2014 — 2015
Mobile Development and Application Development
University of Nebraska at Omaha 2012 — 2014
Bachelor's degree, Finance/Computers
Metropolitan Community College 2009 — 2012
AA Business, Business Administration, Entrepreneurship
Alegent Creighton Health June 2004 - Present
Mutual of Omaha July 1980 - January 2000
Skills
Hospitals, Process Improvement, Insurance, Account Management, Healthcare, Management, Health Insurance, Marketing, Customer Service, Strategic Planning, Budgets
Education
Metropolitan Community College
Associate's degree, Surgical Technology/Technologist
Paragon Sales & Marketing February 2015 - Present
Food Service 2011 - Present
CoreTech April 2013 - August 2013
Mutual of Omaha August 2010 - February 2011
Garbo A salon and Spa December 2007 - February 2010
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Social Networking, Outlook, QuickBooks, Invoicing, Restaurants, Underwriting, Creative Writing, Fitness, Teamwork, Organization, Training, Office Administration, Facebook, Leadership, Process Scheduler, Data Entry, Access, Food, Telephone Skills, Retail, Marketing, Payroll, Sales, Inventory Management, Customer Satisfaction, Event Planning, Time Management, Hospitality, PowerPoint, Management, Food & Beverage
Education
Metropolitan Community College 2011 — 2015
Starbucks December 2014 - Present
Starbucks April 2011 - December 2014
Kwik Shop Inc. May 2010 - February 2011
EXPRESS August 2007 - May 2010
Mutual of Omaha 2009 - 2009
Skills
Customer Service, Sales, Retail, Merchandising, Loss Prevention, Visual Merchandising, Inventory Control, Microsoft Office, Inventory Management, Store Management, Time Management, Customer Satisfaction, PowerPoint, Cashiering, Microsoft Excel, Microsoft Word, Data Entry, Customer Experience, Team Building, Profit, Management
Education
Nebraska Wesleyan University 2009 — 2013
Bachelor of Science, Business
Metropolitan Community College 2007 — 2008
Academic Transfer
Payflex aetna October 2014 - Present
Mutual of Omaha July 2014 - November 2014
American Red Cross January 2012 - May 2013
Tri-V Tools and mfg April 2008 - January 2012
Skills
Community Outreach, Call Centers, Customer Service, Event Planning, Fundraising, Recruiting
Education
Metropolitan Community College 2010 — 2012
Bellevue west high
Mutual of Omaha October 2015 - Present
U.S. Department of Veterans Affairs February 2015 - Present
U.S. Air Force December 2009 - February 2015
U.S. Air Force January 2008 - April 2009
U.S. Air Force October 2003 - December 2007
Skills
Leadership, Security Clearance, Microsoft Office, Military, Management, Customer Service
Education
Metropolitan Community College 2013 — 2015
Associate of Arts (A.A.), Legal Assistant/Paralegal
Upstream Roots August 2014 - Present
The University of Iowa August 2011 - Present
Olive Garden July 2013 - Present
University of Iowa, NewLeaf Consulting Group January 2015 - May 2015
Mutual of Omaha June 2013 - August 2013
Fairway Lawns April 2008 - August 2011
Skills
Teamwork, Financial Analysis, Project Management, Financial Accounting, Customer Service, Public Speaking, New Ventures, Entrepreneurial..., Windows, Market Research, OS X, Time Management, Microsoft Office, Lean Six Sigma, Corporate Strategy..., Team Leadership, Leadership, Social Media, Event Planning, Fundraising, Marketing, Social Networking, Management
Education
University of Iowa - Henry B. Tippie College of Business 2011 — 2014
Bachelor of Business Administration (B.B.A.), Entrepreneurial and Small Business Operations
Metropolitan Community College
Criterion Claim Solutions August 2015 - Present
Mutual of Omaha June 2015 - August 2015
First National Bank of Omaha March 2013 - May 2015
Trinity Early Childhood Center April 2011 - January 2013
Skills
PowerPoint, Data Analysis, Microsoft Office, Microsoft Word, Leadership, Public Speaking, Teamwork, Research, Microsoft Excel, Event Planning, Teaching, Social Media, Customer Service, Social Networking, Time Management, Business Support Analyst, Analytical Skills, Strongly self-motivated, Solid computer skills, Team Leadership, Management
Education
University of Nebraska at Omaha 2011 — 2015
Bachelor's Degree, Marketing & Management, Senior
Metropolitan Community College 2010 — 2011
Freshman
Midland University 2010 — 2011
Freshman
NP Dodge Real Estate January 2008 - Present
Century 21 Hansen Realty December 2001 - January 2008
Michele's Cleaning Service March 1992 - June 2001
St Josephs Hospital August 1984 - April 1987
Mutual of Omaha February 1977 - August 1984
Skills
Relocation, First Time Home Buyers, New Homes, Move Up Buyers, Single Family Homes, Buyers, Selling, Sellers, Buyer Representation, Real Estate, Foreclosures, Negotiation, Referrals, Short Sales, Property, New Home Sales, Condos, Listings, Training, Townhomes, Investors, Marketing, Sales, REO, Investment Properties, Real Estate Transactions, Residential Homes, Luxury, Council of Residential..., e-PRO, Seller Representation
Education
Randals School of Real Estate 2001 — 2001
Real Estate
Metropolitan Community College 1989 — 1991
Business
Mutual of Omaha March 2015 - Present
Heafey Heafey Hoffmann Dworak & Cutler February 2012 - December 2014
CHI Health October 1999 - September 2009
Skills
Data Entry, Clinical Research, Nursing, Customer-focused Service, Microsoft Excel, Microsoft Word, PowerPoint, Healthcare Information..., Medical Terminology, Patient Safety
Education
Metropolitan Community College
Mutual of Omaha April 2015 - Present
Mutual of Omaha February 2011 - April 2015
Mutual of Omaha September 2010 - February 2011
American Security & Investigations September 2009 - September 2010
Aeropostale March 2009 - January 2010
Shopko April 2008 - May 2009
Dairy Queen March 2004 - April 2008
Skills
Time Management, Leadership, Customer Satisfaction, Sales, Customer Service, Merchandising, Outlook, Microsoft Excel, Security, Apparel, Employee Benefits, PowerPoint, Invoicing, Insurance
Education
Metropolitan Community College 2006 — 2009
AAS, Accounting and Business Management
Tenaska, Inc October 2001 - Present
Mutual of Omaha October 1980 - May 2001
Skills
Office Management, Energy, Management, Process Scheduler, Operations Management, Procurement, Outlook, Inventory Management, SAP, Construction, Access, Engineering, Human Resources, Financial Analysis, Troubleshooting, Contract Negotiation, Contract Management, Microsoft Word, Strategic Planning, Project Management, Process Engineering, Administrative..., Negotiation, Employee Relations, Facilities Management
Education
Metropolitan Community College 1995 — 1996
Certified Legal Assistant Designation
Wayne State College 1978 — 1980
Associate's degree
American Red Cross November 2011 - May 2014
Free Lancer ( Self Employed) March 2011 - May 2011
Levy Restaurants March 2005 - May 2010
Mutual of Omaha October 1992 - October 2004
Tele-Trip Company, Inc. 1974 - 1992
Skills
Word, Outlook, PowerPoint, Excel, Spreadsheets, Microsoft Word, Hospitality, Microsoft Excel, Leadership, Event Management, Fundraising, Marketing Communications, Recruiting, Public Relations, Event Planning, Customer Service, Trade Shows, Sales
Education
Metropolitan Community College 1974 — 1976
Business English, Psychology
Prescott Community
General Studies
Capital One February 2015 - Present
. January 2004 - Present
Leaders in Application Architecture in Greater Omaha February 2011 - February 2015
Mutual of Omaha March 2014 - July 2014
ACI Worldwide December 2012 - September 2013
Analysts International Corporation (AIC) November 2011 - October 2012
Leaders in Application Architecture in Greater Omaha 2011 - November 2011
Independent Contractor 2009 - September 2011
Blue Cross BlueShield of Nebraska August 2007 - March 2009
Argus December 2006 - September 2007
Skills
DB2, COBOL, Systems Analysis, CICS, Testing, SDLC, SOA, Mainframe, Agile Methodologies, JCL, Java, Business Analysis, Requirements Analysis, SQL, Requirements Gathering, Software Development, Data Modeling, VSAM, TSO, Unix Shell Scripting, Programming, Business Requirements, Scrum, Enterprise Software, IBM Mainframe, Data Migration, SSIS, MVS, Fileaid, Windows, z/OS, Application Development
Education
University of Iowa 1975 — 1979
Bachelor of Science (B.S.), Geography
Metropolitan Community College 2011 — 2011
Completed Courses, Java
Cargill May 2011 - Present
Cargill December 1999 - April 2011
Ameriserve April 1997 - December 1999
Mutual of Omaha 1979 - 1988
Skills
Purchasing, Continuous Improvement, HACCP, Supply Chain, Procurement, SAP, Process Improvement, Supply Chain Management, Customer Service, Inventory Management, Cross-functional Team..., Strategic Sourcing, Process Engineering, Supply Management, 5S, Materials Management, Logistics, Operations Management, Supply Chain..., Forecasting, Manufacturing
Education
Metropolitan Community College 2006 — 2008
Fidelity Investments March 2012 - Present
Pillar Financial Advisors January 2001 - August 2011
BlueCross BlueShield of SC September 1999 - October 2000
Mutual of Omaha May 1997 - September 1999
Mutual of Omaha January 1997 - January 1999
American National Bank January 1994 - January 1997
Skills
Administrative..., Calendaring, Office Administration, Confidentiality, Calendars, Travel Arrangements, Spreadsheets, Interviews, Accounts Payable, Concur, Invoicing, Office Management, Leadership, Management, File Management
Education
Metropolitan Community College 2002 — 2005
AS, Applied Science
Grants Managers Network June 2012 - Present
Mutual of Omaha March 2009 - Present
Youth Emergency Services, Inc. January 2009 - February 2012
Mutual of Omaha March 1997 - March 2009
Skills
Strategic Planning, Public Speaking, Non-profits, Nonprofits, Leadership Development, Event Planning, Fundraising, Budgets, Marketing Communications, Social Media, Training, Public Relations, Business Analysis, Project Management, Organizational..., Management, Employee Relations, Process Improvement, Volunteer Management, Team Building, Event Management, Analysis
Education
University of Nebraska at Omaha 2014 — 2017
Bachelor of General Studies, Specialization in Nonprofit Administration
Metropolitan Community College 2011 — 2014
Liberal Arts Transfer
London Central High School 1985 — 1990
Rantoul Township High School 1984 — 1988
Farm Credit Services of America October 2005 - Present
Mutual of Omaha October 2002 - September 2005
Baker's Supermarkets October 1977 - May 2002
Skills
Marketing Communications, Marketing Strategy, Direct Marketing, Public Relations, Email Marketing, Marketing, Internal Communications, Social Media, Advertising, Corporate Communications, Online Marketing, Strategic Communications, Media Relations, Customer Service, Strategic Planning
Education
Metropolitan Community College
Blue Cross Blue Shield of Nebraska August 2009 - Present
Bath & Body Works 2008 - Present
C&A Industries 2008 - 2009
FirstComp Insurance 2005 - 2008
Coram Healthcare 2003 - 2005
PayFlex Systems USA, Inc. 2002 - 2003
SilverStone Group 1998 - 2002
Mutual of Omaha 1989 - 1998
Education
Metropolitan Community College
Business, Accounting, Microcomputers
Infogroup October 2007 - Present
Coventry Health Care July 2007 - October 2007
Mutual of Omaha January 1999 - July 2007
CTG August 1997 - January 1999
ASARCO December 1982 - December 1996
Skills
Visio, COBOL, Mainframe, Analysis, SQL, User Acceptance Testing, Quality Assurance, JCL, Business Requirements, Technical Documentation, Requirements Gathering, Systems Analysis, IMS data, Program Management, Software Documentation, Requirements Analysis, DB2, TSO, Quality Assurance..., Databases, Troubleshooting, Software Project..., SharePoint
Education
Metropolitan Community College 1996 — 1999
AA, Computer Programming
CTG in house training 1987 — 1987
SEDP, Software Engineering Development Training
Peru State College 1971 — 1975
BS in Eduation, Math, Chemistry
Lincoln Financial Group June 2014 - Present
Mutual of Omaha March 2012 - November 2013
Cox Communications 2006 - 2011
Cox Communication August 2001 - April 2006
Skills
Call Center, PeopleSoft, Customer Retention, Customer Experience, Call Centers, Customer Service, Customer Satisfaction, Process Improvement, Telecommunications, Employee Benefits, Team Leadership, Data Analysis, Team Building, Vendor Management, Training, Leadership, Management, Performance Management, Insurance, Coaching, Access, Troubleshooting, Software Documentation
Education
Benson High School 1991 — 1995
Metropolitan Community College
Business Administration and Management, General
Mutual of Omaha December 1998 - Present
Skills
Process Improvement
Education
Metropolitan Community College
First Data Corporation March 2014 - Present
Security National Bank December 2012 - March 2014
Bank of the West March 2012 - December 2012
Mutual of Omaha Bank April 2010 - March 2012
Mutual of Omaha March 2007 - April 2010
First National of Nebraska July 2006 - March 2007
Mutual of Omaha September 2003 - July 2006
Mutual of Omaha May 2001 - August 2003
Skills
Internal Controls, Internal Audit, Auditing, Banking, Risk Assessment, Insurance, Analysis, Accounting, Risk Management, COSO, Finance, AML, Enterprise Risk..., Credit, Loans, Financial Audits, Bank Secrecy Act, SAS70, Team Leadership, Quality Auditing, IT Audit, Compliance Audits, Mortgage Lending, Small Business Lending, FDICIA, Banking Operations, BSA, Staff Mentoring, Excel, Process Improvement, Problem Solving, Management Consulting, Supervisory Skills, Data Analysis, Supervisory Experience, Audit Command Language, COSO ERM, Microsoft Excel, Root Cause Analysis, Global Regulatory..., Commercial Banking, Branch Operation, Financial Analysis, Business Process, SSAE 16, Microsoft Office, IIA Standards, Model Audit Rule
Education
Midland University 2008 — 2010
MPA, Master in Professional Accounting
Midland University 1999 — 2001
Bachelor of Science, Business Administration; Accounting & Business Management
Metropolitan Community College 1997 — 1999
Associates in Business, Business Management
Mutual of Omaha October 1990 - Present
Education
Metropolitan Community College 2001 — 2004
University of Nebraska at Omaha 1995 — 1998
Cathedral High
Holy Cross
West Aset Management September 2008 - Present
Zoot Enterprises May 2007 - September 2008
Mutual of Omaha Insurance Company August 1973 - May 2007
Mutual of Omaha 1990 - 2007
Skills
Requirements Gathering, Requirements Analysis
Education
Metropolitan Community College 1990 — 2007
Professional Studies
SouperMom Creations 2001 - 2011
Mutual of Omaha August 1989 - May 1996
Education
Pima Community College 2007 — 2010
AAS, Nursing
Metropolitan Community College 1990 — 1991
Computer Science
NMSU-A 1988 — 1989
Computer Science
Bank of The West August 2014 - Present
First National Technology Solutions October 2013 - August 2014
Mutual of Omaha June 1997 - October 2013
US Army January 1990 - June 1997
Skills
Insurance, Visio, Software Documentation, Call Centers, Troubleshooting, Process Improvement, Customer Service, Active Directory, Windows 7, Disaster Recovery, Requirements Gathering, Business Analysis, Incident Management, Vendor Management, Lotus Notes
Education
Metropolitan Community College 2000 — 2002
Associates, Micro Computer Programming
Omaha Steaks October 1996 - Present
Omaha Steaks June 1990 - October 1996
Omaha Steaks March 1985 - June 1990
Mutual of Omaha August 1979 - March 1985
Skills
Email Marketing, Direct Mail, Advertising, Project Management, Direct Marketing
Education
Metropolitan Community College 2012 — 2014
Associate's Degree, Criminal Justice
Mutual of Omaha February 2008 - Present
First Data Corporation November 2006 - November 2008
Wal-Mart August 2003 - September 2006
Ciaccio Roofing January 1999 - January 2003
Education
Metropolitan Community College
Mutual of Omaha August 2015 - Present
Mutual of Omaha November 1992 - Present
Skills
Business Analysis, Insurance, Documentation, Health Insurance, Excel, User Acceptance Testing, Medicare, Requirements Analysis, Lotus Notes, Microsoft Office, Customer Relations, Crystal Reports, General Insurance, Business Process, Requirements Gathering, Quality Center, Kanban, KATA, Whole Life, Critical Illness, Universal Life, Testing, Visio, Process Improvement, Business Requirements, Analysis, PowerPoint, Microsoft Word, Disability Insurance, Mainframe, Data Analysis, Life Insurance, Training, Quality Assurance, Business Process..., Healthcare, Software Documentation, Project Management, Access, Call Centers, PeopleSoft, Systems Analysis, Microsoft Excel
Education
Metropolitan Community College 1990 — 1992
Interior Design Studies
Mutual of Omaha June 2008 - Present
Skills
Disability Insurance, Employee Benefits, Life Insurance, Health Insurance, Process Improvement, Term Life Insurance, Insurance
Education
Metropolitan Community College
Mutual of Omaha December 2013 - Present
Mutual of Omaha Bank June 2012 - October 2013
Mutual of Omaha Bank July 2008 - June 2012
Werner Enterprises December 2006 - July 2008
American National Bank August 2004 - January 2007
Skills
IT Desktop Support, Microsoft Systems Center, Banking, Consumer Lending, Loans, Commercial Lending, Credit, Credit Analysis
Education
Metropolitan Community College 2004 — 2006
Applied Science and Professional Studies
Mutual of Omaha January 2010 - Present
Mutual of Omaha 1986 - 2010
Mutual of Omaha August 1983 - May 1986
Skills
Lotus Notes, Insurance, Visio, Business Analysis, Process Improvement, Analysis, Team Building, Microsoft Office, Access, Microsoft Excel, Microsoft Word, Training, PowerPoint, Public Speaking, Troubleshooting, Team Leadership, Leadership, SDLC, Requirements Gathering
Education
Metropolitan Community College 1980 — 1982
USAA October 1996 - Present
Mutual of Omaha 1985 - 1996
University of Nebraska-Lincoln 1983 - 1985
Skills
SDLC, z/OS, Mainframe, Disaster Recovery, MVS, Enterprise Architecture, Vendor Management, IT Management, JCL, Unix, Data Center, IT Operations, DB2, CICS, Integration, Quality Assurance, Management, Operating Systems, Visio, Requirements Analysis, Systems Analysis, Software Development, SharePoint
Education
University of the Incarnate Word 1998 — 2002
MBA, Human Resources and Cyberlaw
Metropolitan Community College 1986 — 1991
AAS, Computer Programming
University of Nebraska-Lincoln 1979 — 1984
BS, Business Admininstration
Mutual of Omaha June 2014 - Present
Mutual of Omaha July 2004 - May 2014
Mutual of Omaha May 1998 - June 2004
Mutual of Omaha August 1990 - May 1998
Mutual of Omaha May 1988 - August 1990
Mutual of Omaha August 1987 - May 1988
Skills
SQL, Visio, User Acceptance Testing, Business Analysis, Business Process, Insurance, Business Requirements, Requirements Analysis, Agile Project Management, Systems Analysis, Lotus Notes, Kanban, Team Building, Customer Service, Health Insurance, Data Analysis, Requirements Gathering, Software Documentation, Change Management, Team Leadership, Risk Management, Agile Methodologies, Access, Project Management, Process Improvement, Quality Assurance, FileNet, Medicare, Vendor Management, Analysis, Software Project..., Quality Center, Business Process..., Testing, TSO, COBOL, Business Intelligence, Long-term Care
Education
Metropolitan Community College
Associate's degree, Microcomputer Technology
Kiewit September 2014 - Present
Bellevue Public Schools October 2013 - September 2014
Mutual of Omaha August 2009 - October 2013
First National Bank of Omaha March 1996 - June 2009
Skills
Risk Management, Customer Service, Insurance, Underwriting, Consumer Lending, Credit, Finance, Banking, Retail Banking, Mortgage Lending, Employee Benefits, Access, Microsoft Excel, Outlook, Microsoft Word, Sales, Financial Analysis, Management
Education
Metropolitan Community College
Mutual of Omaha December 2013 - Present
Mutual of Omaha July 2009 - December 2013
Mutual of Omaha January 2008 - July 2009
Marriott International April 2005 - February 2008
Skills
Quality Assurance, Team Building, Training, Customer Service, Call Center, Insurance, Call Centers, Time Management, Process Improvement, Customer Satisfaction, Leadership, Analysis, Team Leadership, Coaching, Access, Employee Benefits, Software Documentation, Lotus Notes, Visio, Customer Retention, Business Analysis, Requirements Gathering, Disability Insurance, Health Insurance, Medicare, Vendor Management, Life Insurance, Term Life Insurance, PeopleSoft, Fixed Annuities, Claim
Education
Ralston High School 2000 — 2004
Diploma, General
Metropolitan Community College
Business Management with a Focus in Insurance and Risk Management
The Grimes Companies April 2001 - Present
Montgomery Ward October 1999 - April 2001
Mutual of Omaha June 1986 - October 1999
Skills
Shipping, Warehousing, Inventory Management, Transportation, Supply Chain Management, Logistics, Transportation..., Warehouse Management, Freight, Inventory Control, LTL, 3PL, Container, Trucking, Logistics Management
Education
Metropolitan Community College 1986 — 1988
Business
Applied Underwriters November 2013 - Present
Mutual of Omaha February 2012 - November 2013
AIM Institute November 2011 - February 2012
The Maids International January 2011 - October 2011
Cox Communications April 2007 - August 2010
Cox Communications April 2006 - April 2007
Cox Communications September 2003 - April 2006
Skills
Customer Relations, Microsoft Office, Word, Problem Solving, Customer Service, Excel, Sales Management, Direct Sales, Team Building, Cold Calling, Change Management, PowerPoint, Call Center, Advertising Sales, Coaching, Outlook, Microsoft Excel, Microsoft Word, Call Centers, Customer Satisfaction
Education
Bellevue University 2010 — 2012
Bachelor's degree, Business
Metropolitan Community College 2004 — 2010
AAS, General Studies
Mutual of Omaha Individual ProducerAflacNovember 2007 - October 2008
Education
Metropolitan Community College
Nursing/Obstetrics
Mutual of Omaha 2006 - 2013
American Red Cross June 2004 - September 2010
Professional Research Consultants February 1997 - August 2006
Skills
Insurance, Underwriting, Customer Service, Microsoft Excel, Access, Microsoft Office, Outlook, PowerPoint, Financial Analysis, Fixed Annuities, Microsoft Word, Risk Management, Banking, Lotus Notes, Loans, Business Analysis, Credit, Leadership, Employee Benefits, Process Improvement
Education
Metropolitan Community College 2001 — 2002
Business Administration and Management, General
University of Nebraska at Omaha 2000 — 2001
Business Administration and Management, General
Mutual of Omaha August 2008 - Present
Lincoln Financial Group November 2004 - August 2008
Coldwater Creek 2003 - 2004
Financial Brokerage 1998 - 2003
Skills
Account Management, Supervisory Skills, Project Management, Disability Insurance, Insurance, Customer Service, Team Building, Process Improvement, Microsoft Excel, Claim, Team Leadership, Change Management, Software Documentation, Life Insurance, Health Insurance, Underwriting, Training, Term Life Insurance, Business Analysis, Sales Management, Employee Benefits, Leadership, Analysis, Call Centers, Risk Management, Brokers, Universal Life, Health Savings Accounts, Whole Life, Long Term Care Insurance, Customer Retention, Sales, General Insurance, Long-term Care, Critical Illness, Group Insurance, Customer Satisfaction, Mutual Funds, Accident Insurance, 401k
Education
Metropolitan Community College 1999 — 2001
Sales and Marketing
University of Nebraska at Omaha 1995 — 2001
Sales and Marketing
A Place At Home May 2013 - Present
Encompass Senior Solutions October 2011 - May 2013
Mutual of Omaha December 1999 - December 2010
First Data Resources May 1985 - December 1999
Skills
General Ledger, Account Reconciliation, Financial Accounting, Bookkeeping, Accounts Payable, Auditing, Journal Entries
Education
Metropolitan Community College 2010 — 2010
Certified Nursing Asssitant/ Medication Aide
Bellevue University 1987 — 1988
Accounting and Finance
Lincoln School of Commerce 1984 — 1985
Word Processing
Immanuel Communities April 2010 - Present
Children's Hospital & Medical Center - Omaha January 2006 - February 2007
Mutual of Omaha November 1986 - October 2005
Skills
Event Planning, Outlook, Fundraising, Non-profits, Customer Service, Microsoft Office, Healthcare, PowerPoint, Access, Public Speaking, Microsoft Excel, Volunteer Management, Newsletters, Software Documentation, Research
Education
Metropolitan Community College
Mutual of Omaha October 2011 - Present
CBSHOME Real Estate September 2001 - April 2010
SITEL Corporation January 2000 - January 2001
SITEL Corporation January 1997 - January 2000
SITEL Corporation January 1994 - January 1997
SITEL Corporation January 1990 - January 1994
Education
Metropolitan Community College 1986 — 1991
Bachelor of Science Degree, Photography
Holy Name School 1974 — 1986
High School Diploma
Mutual of Omaha Insurance call center repMutual of Omaha InsuranceApril 2006 - November 2007
Mutual of Omaha June 1997 - April 2007
Education
Metropolitan Community College 1994 — 1996
general, medical terminology
Standard Iron August 2014 - Present
Standard Iron December 2013 - August 2014
Drake-Williams Steel, Inc. November 2012 - December 2013
Drake-Williams Steel, Inc. January 2012 - November 2012
Mutual of Omaha November 2009 - December 2011
First Data Corporation October 2007 - November 2009
First Data Corporation January 2007 - October 2007
Aisin February 2005 - August 2006
Aisin January 2004 - February 2005
Aisin May 2003 - January 2004
Skills
AutoCAD, Materials, Construction, Solidworks, Inventor, Pro Engineer, Pro/Engineer, SDS/2, Process Scheduler, Manufacturing, Inspection, Steel Structures, Steel, Structural Engineering
Education
Metropolitan Community College 2007 — 2012
AAS, Mechanical Design Technology, 3.6
Mutual of Omaha January 2011 - Present
Remedy Intelligent Staffing October 2010 - January 2011
Desoto Engineering August 2009 - July 2010
Skills
Keyboarding, Critical Thinking, Data Entry, Captiva, FileNet
Education
Blair High School 2006 — 2010
Metropolitan Community College
NEI Global Relocation July 2011 - Present
Prime Therapeutics December 2008 - May 2011
Mutual of Omaha July 2007 - February 2008
Skills
Excel, Word, Data Entry, Microsoft Excel, Microsoft Word, Outlook, Customer Satisfaction, PowerPoint
Education
Metropolitan Community College
Vertrue Inc. August 2011 - Present
Vertrue Inc. August 2011 - Present
Mutual of Omaha January 1987 - February 1989
OPPD March 1981 - October 1985
Skills
Human Relations, Finance, Communications, Sales
Education
Bellevue College 1982 — 1985
Bachelor's degree, Finance/Communications
Metropolitan Community College
Mutual of Omaha July 1998 - Present
Education
Metropolitan Community College 1995 — 1997
Associate's degree, Computer Science
Mutual of Omaha July 2012 - Present
BlueCross BlueShield of Nebraska September 1995 - April 2012
Principal Financial Group January 1999 - February 2005
Education
Metropolitan Community College 1996 — 1998
Associate's degree, Business, Management, Marketing, and Related Support Services
William Jennings Bryan Senior High School 1978 — 1981
Mutual of Omaha November 1999 - Present
Mutual of Omaha February 1993 - November 1999
Skills
Business Analysis, Visio, Process Improvement, Requirements Analysis, Insurance, Systems Analysis, Analysis, SQL, Software Documentation, Data Analysis, Microsoft SQL Server
Education
Metropolitan Community College
Computer Programming
University of Nebraska at Omaha
Bachelor's degree, Economics
WASI (Worldwide Access Solutions Inc) April 2013 - Present
H&B Enterprises October 2010 - April 2013
Celebrity Staffing April 2008 - November 2008
Mutual of Omaha February 1987 - December 2006
Skills
Quality Assurance, Call Centers, Quality Control, Quality Management, Software Quality..., Quality Auditing, Quality System, Test Planning, Medical Devices, Customer Service, Process Improvement, FMEA, Testing, Management, Medical Terminology, Office Management, Access, Supervisory Skills, Training, Team Building, Microsoft Excel, Leadership, Contract Negotiation, Microsoft Office, Strategic Planning, Employee Benefits, Negotiation
Education
Metropolitan Community College
Ralston Hight School
Mutual of Omaha June 2015 - Present
Nova Fitness Equipment July 2013 - June 2015
Driver Meet Car! May 2006 - May 2013
American Interstate Bank July 2010 - April 2013
American Interstate Bank July 2012 - August 2012
Milio's Sandwiches June 2007 - July 2010
Skills
Advertising, Data Entry, Social Networking, Outlook, Teamwork, Time Management, PowerPoint, Facebook, Microsoft Office, Marketing, Customer Service, Leadership, Microsoft Excel, Microsoft Word, Customer Satisfaction, Microsoft Powerpoint, Microsoft Outlook, Social Media, Management, Team Building, Microsoft Windows, Internet Explorer, Communicative Skills, Strong Work Ethic, Teamwork Skills, Interpersonal Skill, Flexibility/adaptability, Analytical Skills, Initiative, Detail-oriented, Social Media Marketing, Public Speaking, Problem-solving Skills, Reliability, Critical Thinking, Training, Team Leadership, Merchandising, Coaching, Small Business
Education
Northwest Missouri State University 2008 — 2013
Bachelor of Applied Science (B.A.Sc.), Business, Management, Marketing, and Related Support Services
Metropolitan Community College 2010 — 2011
Business Transfer, Business Administration and Management, General
Skutt Catholic High School 2004 — 2008
High School Diploma, General Studies
hyvee September 2012 - Present
RETAIL DATA SYSTEMS May 1990 - March 2011
Mutual of Omaha February 1988 - May 1990
Skills
Typing, Computer Repair, Customer Service, Stocking, Cash Register, Training, Warehousing
Education
Metropolitan Community College 1988 — 1990
Associate of Arts and Sciences (A.A.S.), ELECTRONICS
Aerotek November 2012 - January 2013
Mutual of Omaha June 1994 - August 2012
Skills
Meet Deadlines, Data Entry, 10 Key, Typing, Self-esteem, Self-starter, Self-driven, Self-confidence, Motivated self-starter, Teamwork, Close Attention to..., Microsoft Word, Microsoft Excel, Quality Assurance, Medical Coding, Claims Handling, Clerical Skills
Education
Benson High School
High School Diploma
Metropolitan Community College
University of Nebraska at Omaha
Mutual of Omaha February 2014 - Present
Valentino's August 2005 - January 2014
Skills
Catering, Restaurant Management, Food & Beverage, Bartending, Restaurants, Food, Hospitality, Menu Development, Food Service, Customer Service, Cash Register, Cooking, Social Media, Team Leadership, Customer Satisfaction, Access, Microsoft Office, Management, Leadership, POS, Microsoft Excel, Hiring, Food Preparation, Software Documentation, Training, Team Building, Cashiering, Process Improvement, Account Management
Education
Metropolitan Community College 2012 — 2015
Associate's degree, Information Technology
University of Nebraska-Lincoln 2002 — 2003
General Studies
IPG January 2012 - Present
Mutual of Omaha October 2010 - August 2011
PayPal April 2008 - September 2010
Skills
Customer Service, Customer Support, Job Scanning, Indexing, Filing, Call Centers, Problem Solving, Document Imaging, Cashiering, Teller Operations, Microsoft Word, Outlook, PowerPoint, Mail Sorting, Batch Records, Phone Coverage, Patience, Multi Tasking, Fax, Always Punctual, Highly Dedicated
Education
Metropolitan Community College 2005 — 2012
Arlington High School 2001 — 2005
Diploma
Mutual of Omaha
Skills
Term Life Insurance, Life Insurance, Insurance, Health Insurance, Disability Insurance
Education
Metropolitan Community College