Mystery Shopping Providers Association
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Mystery Shopping Providers Association Employees
Deanne Drake Accessories and Clothing January 2014 - Present
Deanne Drake Accessories and Clothing December 2013 - Present
Deanne Drake Accessories and Clothing January 2012 - Present
Deanne Drake Accessories and Clothing November 2013 - Present
Mystery Shopping Providers Association February 2015 - Present
Encore / Wynn Resorts Las Vegas September 2014 - May 2015
Model Management November 2011 - January 2014
Las Vegas Fashion Week May 2013 - May 2013
Las Vegas Fashion Week May 2013 - May 2013
Las Vegas Fashion Week May 2013 - May 2013
Skills
Marketing, Public Relations, Social Media Marketing, Photography, Social Networking, Social Media, Online Advertising, Event Management, Online Marketing, Fashion, Entrepreneurship, Marketing Strategy, Microsoft Office, Human Resources, Microsoft Word, Public Speaking, Microsoft Excel, Tourism, Facebook, Film Production, Fashion Shows, Fashion Photography, Photoshop, Management, Modeling, Sales, Event Planning, Digital Marketing, Creative Direction, Editing, PowerPoint, Advertising, Training, Time Management, Film, Fundraising, Entertainment, Customer Service, New Business Development, Sales Management, Negotiation, Publishing, Celebrity, Fashion Design, Casting, Web Design, Apparel, Television, Teamwork, Talent Scouting
Education
The Philippine Women's University 1998 — 2000
Associate, Tourism and Travel Services Management
University of Perpetual Help System DALTA 1994 — 1997
Business High School, Business, Management, Marketing, and Related Support Services
Manila International Flight Attendants Training Center MIFATC 1998 — 1998
Flight Attendant, Airline Flight Attendant
PHILIPPINE NATIONAL RED CROSS - Manila 1997 — 1997
CPR/First Aid, Emergency Care Attendant (EMT Ambulance)
Northwest Airlines 2000 — 2000
Certificate, Airline/Commercial/Professional Pilot and Flight Crew
Technological Institute of the Philippines TIP
Certificate, Oracle
Strong Future International November 2012 - Present
Mystery Shopping Providers Association January 1996 - Present
Liberty Tax Services January 2014 - April 2015
Coatesville Area School District September 1975 - June 2011
Brandywine YMCA August 1989 - December 2007
United States Army National Guard July 1976 - December 1992
Skills
Human Resources, Interviews, Time Management, Customer Service, Social Media, Editing, Public Speaking, Social Networking, Teaching, Training, Leadership, Marketing, Staff Development, Leadership Development, Nonprofits, Social Media Marketing, Online Advertising, Online Marketing, Marketing Strategy, Entrepreneurship
Education
West Chester University of Pennsylvania 1980 — 1996
Master's degree, Elementary Education and Teaching
California University of Pennsylvania 1972 — 1975
Bachelor of Science in Education, Early Childhood Education and Teaching
Coatesville Area Senior High 1970 — 1972
Diploma, College Prep
Live Nation Entertainment October 2014 - Present
Contemporary Services Corporation - CSC September 2014 - Present
Mystery Shopping Providers Association August 2014 - Present
Sears Holdings Corporation November 2014 - March 2015
TP Jewelry Co. June 2007 - August 2014
Jack in the Box September 2011 - April 2012
Skills
Teamwork, Customer Service, Team Leadership, Sales, Microsoft Excel, Outlook, Social Media, Leadership, Photoshop, Human Resources, Time Management, Data Entry, Windows, Event Planning, Access, Employee Relations, Recruiting, Social Networking, Microsoft Office, micro, PowerPoint, Customer Satisfaction, Retail, Inventory Management, Administration, Invoicing, Facebook, Telephone Skills, Marketing, Office Management, Office Administration, Administrative..., Entrepreneurship, Management, Merchandising, Event Management, Microsoft Word, Purchasing, Hospitality, Market Research, Visual Merchandising, Spreadsheets, Sales Management, Inventory Control, Photography, Communication, Team Building, Research
Education
California State Polytechnic University-Pomona 2007 — 2014
Bachelor of Science (BS), Management and Human Resources
San Marino High School 2003 — 2007
High School Diploma, High School Diploma
Recursos Humanos Grupo PAF January 2015 - Present
HS Brands International (Service Sleuth & The Mershimer Group) June 2012 - Present
BARE International June 2012 - Present
Frontline Focus International October 2011 - Present
Mystery Shopping Providers Association September 2011 - Present
Unicomer (Trinidad) Ltd July 2003 - April 2014
Coca Cola, Alimentos Bebidas Atlantida, S.A. March 1994 - June 2002
Coca Cola, Alimentos y Bebidas Atlántida, S.A. 1994 - 2002
Skills
Administrative..., Human Resources, Quality Results, Logistics, Sales&Marketing, Recruitments, Selecting, Positive Can-do Attitude, Proactive Monitoring, Customer Service, Microsoft Excel, Office Application, Quality Control, AS400 system, Citrix, Mystery Shopping, Recursos humanos, Servicio de atención al..., Selección de personal, Liderazgo de equipos, Gerencia de ventas, Administración y..., Análisis, Logística, Ventas, Coaching, Estrategia de..., Negociación, Estrategia empresarial, Business Strategy, Negotiation
Education
Universidad Panamericana Guatemala 2011 — 2014
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Universidad Rafael Landívar 2000 — 2002
Técnico en Administración de Empresas, Business Administration, Management and Operations
Instituto Vespertino Experimental José Rodríguez Cerna 1990 — 1992
Perito en Administración de Empesas, Administración de Empresas.
No-Company February 2014 - Present
Mystery Shopping Providers Association 2012 - 2015
Mystery Shopping Providers Association 2012 - 2015
Various Companies Taiwan April 2004 - March 2012
Utopia New Orleans April 1996 - January 1999
Skills
Windows, Microsoft Publisher, Troubleshooting, HTML, Microsoft Office, Editing, PowerPoint, Strategic Planning, Social Media, Social Skills, Customer Service, POS, Freelance Writing, Curriculum Development, Curriculum Design, Management, Travel writing, Analysis, Social Networking, Team Leadership, Data Analysis, Time Management, Training, Teaching, Publications, Technical Writing, English, Research, Coaching
Education
FCCJ 1995 — 1996
Film, writing, and, Multi media
Flagler College 1991 — 1995
Bachelor's degree, Accounting and Business/Management
Eastern Michigan University AccountantClinic4PCNovember 2013 - Present
Mystery Shopping Providers Association June 2010 - December 2011
Platinum Resources, LLC June 2008 - December 2008
Skills
Micrsoft Office, Microsoft Excel, Microsoft Word, SAP, HTML, Website Creation, Computers, AutoCAD, PowerPoint, Turbo Tax, Time Management, Accounting, Financial Analysis, Bookkeeping, Access
Education
Eastern Michigan University 2011 — 2013
Master's Degree, Accounting and Finance, 3.85 Accounting Fundamentals Undergraduate GPA; 3.32 Master's GPA
Eastern Michigan University 1999 — 2004
Bachelor's Degree, Communication, 2.85
ITT Technical Institute-Canton 2007 — 2008
Associate's degree, Computer Aided Draft and Design, 3.89
AQ Services International January 2001 - Present
Rhythm in Action January 2014 - Present
Young Refugee Cause January 2014 - Present
Mobile Marketing Research Association January 2012 - Present
MDBC January 2011 - April 2014
IMSA January 2003 - January 2013
Mystery Shopping Providers Association January 2002 - June 2005
Skills
Coaching, Mystery Shopping, Customer Experience, Market Research, Asia Pacific, Entrepreneurship, Competitive Analysis, Marketing Strategy, Marketing Research, Brand Equity, Program Management, Consumer Behaviour, Customer Insight, Strategy
Education
Hotelschool The Hague 1996 — 2001
BHA Hospitality Management, Marketing
Aloysius College The Hague 1992 — 1995
VWO
Stanislas College Delft 1988 — 1992
VWO
InReality June 2014 - Present
Threads Qualitative Research October 2010 - Present
Mobile Marketing Research Association October 2011 - Present
Mystery Shopping Providers Association 1997 - Present
Synovate August 2009 - October 2010
The Marketing Workshop, Inc. January 2008 - April 2009
Focus on Food June 2005 - November 2007
Michelson & Associates, Inc. June 1984 - June 2005
ShowIntell, LLC June 1999 - February 2002
Skills
Online qualitative, Mobile marketing..., Keynote speaker, Quantitative Research, Ethnography, Qualitative Research, Product Development, Research, Consumer Insights, Marketing Research, Focus Groups, Mobile Marketing, Customer Insight, Qualitative Market..., Consumer Behavior, Product Innovation, Marketing Strategy, Customer Experience, Online Research, Advertising Research, Ideation, Usability Testing, Thought Leadership, Client Service, International Marketing, Market Research, Positioning, Brand Architecture, Business Insights, Strategic Consulting, Research Design, Business Strategy, Strategic Thinking, Global Marketing, Primary Research, Shopper Marketing, Consumer Behaviour, Questionnaire Design, Segmentation, Brand Equity, Financial Services, Competitive Intelligence, Survey Design, Strategy, Online Advertising, Marketing, Analytics, Competitive Analysis, Mystery Shopping, Consumer Insight
Education
The University of Georgia 1980 — 1984
ABJ, BA
Augusta Preparatory School 1979 — 1980
Confero, Inc. Mystery Shopping December 1986 - Present
Mystery Shopping Providers Association (MSPA) January 2012 - January 2013
Mystery Shopping Providers Association January 2011 - December 2011
Mystery Shopping Providers Association January 2010 - December 2010
Meredith College January 1998 - December 2000
Wedgwood Marketing Ltd. 1983 - 1986
Governor's Youth Advocacy and Involvement Office May 1983 - December 1983
Skills
Executive Management, Customer Experience..., Customer Experience, Customer Satisfaction, Pricing, Marketing Research, Market Research, Consumer Insights, Customer Relations, Customer Service, Retail, Analytics, Performance Management, Operations Management, Customer Insight, Mystery Shopping, Secret Shopping, Customer Satisfaction..., Multi-unit Retail..., Food Service, Entrepreneurship, Sales, Marketing, Program Management, Merchandising, Competitive Intelligence, Strategy, Leadership, Strategic Planning
Education
University of North Carolina at Chapel Hill - Kenan-Flagler Business School 1981 — 1983
BS Business Administration, Business
Meredith College 1991 — 1993
MBA, Business Administration, Management and Operations
Snelling July 2015 - Present
Finding You January 2011 - Present
Mystery Shopping Providers Association June 2013 - Present
BestMark, Inc. April 2013 - Present
Skills
Onsite Coordination, Training, Crisis Intervention, Stress Management, Professional Organizing, Passion for Helping..., Resourceful..., Case Managment, Onboarding, Recruiting, New Hire Orientations, Detailed Organization, Work Well Independently, Enthusiasm to learn, Staff Scheduling, Passionate about work, Interviews, Psychodrama, Deep Web Research, Mental Health Counseling, Supervisory Skills, Behavior Management, Conflict Resolution, Freelance, Tutoring, Client Liaison, Creative Writing, Internet Recruiting, Program Implementation, Document Drafting, New Restaurant Openings, Bartending, Inventory, Proofreading, Entertainment Industry, Acting, Theatrical Production, Computer Proficiency, Goal-oriented..., Team Management, Intuitiveness, Meticulous eye for..., Highly motivated..., Multitasking Skills, Creative Problem Solving, Stage Direction, Stage Management, Improvisational Comedy, Customer Service, Sales
Education
Carthage College 1997 — 1999
BA, Psychology, Major & Philosophy, Minor
College of Lake County 1995 — 1997
Associate of Arts (A.A.), Psychology
Hong Kong Pingmar Technology Co, Ltd. September 2014 - Present
Various - Non-Profit, Education, Social Services, Small Business January 2008 - Present
Alpha Capital September 2012 - December 2012
DREAM HOME PREVIEW September 2010 - July 2012
Mystery Shopping Providers Association March 2007 - July 2011
Recruiting Professionals Pty Ltd June 2008 - October 2010
MINUTE PROVIDER January 2009 - August 2010
MINA TALK March 2007 - December 2008
Skills
Telecommunications, VoIP, IP, Wireless, Managed Services, Mobile Devices, SIP, MPLS, GSM, Unified Communications, Management, Human Resources, Entrepreneurship, Business Efficiency, New Business Development, Business Strategy, Business Analysis, Organizational..., Organizational..., Organizational Design, Business Planning, Managed Print Services, Advertising, E-commerce
Education
Keller Graduate School of Management of DeVry University 2013 — 2014
Master of Business Administration (M.B.A.), Business Administration and Management, General
American InterContinental University 2008 — 2010
Bachelor’s Degree, Business Administration and Management, General
City University of New York-John Jay College of Criminal Justice 2006 — 2007
General Studies
Mystery Shopping Providers Association January 1999 - Present
department of homeland security/tsa May 2008 - May 2014
TSA May 2008 - May 2014
AVON April 2007 - June 2012
Maschios Food Service March 2005 - June 2009
Skills
Leadership, Training, Customer Service, Social Networking, Sales, Public Speaking, Time Management, Research, Microsoft Excel, Outlook, Data Entry, PowerPoint, Operations Management, Microsoft Word, Microsoft Access, Troubleshooting, Computer Diagnostics, Conflict Resolution, Critical Thinking, Medical Terminology, Medical Billing, Medical Coding, ICD-9-CM, CPT 4, Insurance Billing, Medical Insurance, Electronic Remittance..., Authorization, HIPAA, Appointment Scheduling, Electronic Health..., Microsoft Office
Education
Middlesex County College 2014 — 2015
Certificate, Computerized Medical Office Program
Devry University 2005 — 2009
Computer Networking
Middlesex County College 2003 — 2005
Computer Science
morant bay high school 1984 — 1989
High School Diploma, General Studies
H&R Block October 2014 - April 2015
Mystery Shopping Providers Association January 2009 - December 2014
First Southern National Bank 2002 - 2006
Commonwealth of Kentucky, Madison County Courts 1978 - 2002
Skills
Accounting, Tax Accounting, Income Tax, Affordable Care Act, Personal Income Tax..., Small Business Tax, Retirement Income..., Accounting for Small..., Partnership Tax Returns, Strategic Planning, Policy, Customer Service, Change Management, Government, Legal Research, Office Administration, Auditing, Loans, Loan Compliance, Construction Loans, Project Management, Program Management, Access, Research, Risk Management, Team Building, Insurance, Microsoft Office, Management, Leadership, Microsoft Excel
Education
Eastern Kentucky University 1981 — 1985
Bachelor of Science (BS), Accounting
University of Kentucky 1973 — 1974
none, Accounting
University of South Carolina-Columbia 1971 — 1973
none, Ancient Near Eastern and Biblical Languages, Literatures, and Linguistics
Palm Beach County School District April 2013 - Present
Mystery Shopping Providers Association January 2004 - Present
Randolph Township Board of Education July 2012 - November 2012
Notary Public January 2008 - November 2012
Sight'n Style Optical April 2007 - April 2009
Seymour Pollack Opticians November 1992 - December 2005
Lenscrafters June 1990 - November 1992
Eyelab/Pearle Vision July 1983 - June 1990
Skills
Event Planning, Social Networking, Public Speaking, Customer Service, Microsoft Word, Team Building, Leadership Development, Microsoft Office, Sales, Employee Relations, Data Entry, Retail, Inventory Management, Merchandising, Visual Merchandising, Strategic Planning, 'Training, Loss Prevention, Employee Training, Retail Category..., Office Management, Retail Merchandising, Purchasing, Retail Buyer
Education
Camden County College 1987 — 1989
AAS, Ophthalmic Science Technology
Bergen Community College 1983 — 1985
Nursing. I left the program to pursue a career in Opticianry.
Mystery Shopping Providers Association January 2015 - Present
Pacific Garden Mission 2011 - Present
Donald Conley 2004 - Present
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Teaching, Training, Tutoring, Organizing Materials, Evaluations, Writing, Editing, Proofreading, Mathematics, Hermeneutics
Education
Wheaton College 2006 — 2008
Master's Degree, Pastoral Studies/Counseling
Moody Bible Institute 2003 — 2005
Bachelor's Degree, Bible/Biblical Studies