National Action Financial Services
Industry: Company
DescriptionFounded: 1995 Parent organization: Sitel Worldwide Corporation
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National Action Financial Services Employees
Employee
Years
Job
Industry
David Sobolewski David Sobolewski's National Action Financial Services Experience November 1995 - May 2005
Job Information Security Analyst/Consultant
Industry Government Administration
Experience
Independent IT Consultant/Contractor March 2013 - Present
U.S. Department of Education June 2011 - February 2013
Advantage Executive Marketing Service August 2008 - June 2011
GEICO June 2005 - August 2007
National Action Financial Services November 1995 - May 2005
Skills
Network Security, Information Security, Network Administration, Computer Network..., Data Analysis, Linux, White Hat, Wireshark, Backtrack, Nessus, Snort, Management, Series 7, Series 63, Licensed Life & Health..., Licensed Property &..., Marketing, Customer Service, Sales, Microsoft Office, Public Speaking, Microsoft Excel, Event Planning, Insurance, Security, Networking, Disaster Recovery, Testing, Process Improvement, Social Media, Risk Management, Financial Analysis, Financial Planning
Education
Bryant & Stratton College - Southtowns 2011 — 2014
Bachelor's Degree, Computer and Information Systems Security/Information Assurance
University at Buffalo 1993 — 1997
Bachelor's Degree, Political Science and Government
Independent IT Consultant/Contractor March 2013 - Present
U.S. Department of Education June 2011 - February 2013
Advantage Executive Marketing Service August 2008 - June 2011
GEICO June 2005 - August 2007
National Action Financial Services November 1995 - May 2005
Skills
Network Security, Information Security, Network Administration, Computer Network..., Data Analysis, Linux, White Hat, Wireshark, Backtrack, Nessus, Snort, Management, Series 7, Series 63, Licensed Life & Health..., Licensed Property &..., Marketing, Customer Service, Sales, Microsoft Office, Public Speaking, Microsoft Excel, Event Planning, Insurance, Security, Networking, Disaster Recovery, Testing, Process Improvement, Social Media, Risk Management, Financial Analysis, Financial Planning
Education
Bryant & Stratton College - Southtowns 2011 — 2014
Bachelor's Degree, Computer and Information Systems Security/Information Assurance
University at Buffalo 1993 — 1997
Bachelor's Degree, Political Science and Government
Shannon Roill Shannon Roill's National Action Financial Services Experience 2001 - 2008
Job Debt Collections Pro Specializing in Advanced Negotiations and Member Experience, Animal Advocate
Industry Financial Services
Experience
Navy Federal Credit Union September 2013 - October 2014
ACS Inc. March 2010 - May 2013
National Action Financial Services 2001 - 2008
Skills
A/R collections, Telephone Skills, Skip Tracing, Team Leadership, Interviews, Employee Training, Staff Development, Quota Achievement, Negotiation, Dispute Resolution, Legal Compliance, Management, Motivated self-starter, Teamwork, Customer Service, Policy, A/R Collections, Leadership, Process Improvement, Risk Management, Team Building, Credit Cards, Call Centers, Credit, Banking, Analysis, Finance, Microsoft Excel, Strategic Planning, Financial Services, Budgets
Education
Niagara County Community College 1997 — 2001
Associate's degree, Human Services, General
Navy Federal Credit Union September 2013 - October 2014
ACS Inc. March 2010 - May 2013
National Action Financial Services 2001 - 2008
Skills
A/R collections, Telephone Skills, Skip Tracing, Team Leadership, Interviews, Employee Training, Staff Development, Quota Achievement, Negotiation, Dispute Resolution, Legal Compliance, Management, Motivated self-starter, Teamwork, Customer Service, Policy, A/R Collections, Leadership, Process Improvement, Risk Management, Team Building, Credit Cards, Call Centers, Credit, Banking, Analysis, Finance, Microsoft Excel, Strategic Planning, Financial Services, Budgets
Education
Niagara County Community College 1997 — 2001
Associate's degree, Human Services, General
Joseph Osika Joseph Osika's National Action Financial Services Experience March 2008 - November 2011
Job Systems Engineer II at Fidelis Care
Industry Information Technology and Services
Experience
Fidelis Care February 2014 - Present
TEKsystems January 2014 - February 2014
Sitel November 2011 - January 2014
National Action Financial Services March 2008 - November 2011
Skills
MCSE 2003, Windows Server, Citrix, DNS, VMware ESX, Enterprise Software, VMware, VMware Certified..., Active Directory, Cisco Technologies, Servers, HP Proliant, vSphere, Dell PowerEdge Servers, VMware Infrastructure, Windows, VMware vSphere
Education
ITT Technical Institute-Getzville 2006 — 2008
Associate's degree, Computer Network Systems
Fidelis Care February 2014 - Present
TEKsystems January 2014 - February 2014
Sitel November 2011 - January 2014
National Action Financial Services March 2008 - November 2011
Skills
MCSE 2003, Windows Server, Citrix, DNS, VMware ESX, Enterprise Software, VMware, VMware Certified..., Active Directory, Cisco Technologies, Servers, HP Proliant, vSphere, Dell PowerEdge Servers, VMware Infrastructure, Windows, VMware vSphere
Education
ITT Technical Institute-Getzville 2006 — 2008
Associate's degree, Computer Network Systems
Michael Polchlopek Michael Polchlopek's National Action Financial Services Experience June 2001 - October 2008
Job Federal Student Loan Rehabilitation Specialist
Industry Financial Services
Experience
Allied Intersate June 2014 - Present
Northstar Location Services March 2010 - April 2014
Giove Law Firm October 2008 - March 2010
National Action Financial Services June 2001 - October 2008
U.S. Immigration and Customs Enforcement (ICE) September 2001 - July 2002
U.S. Immigration and Customs Enforcement (ICE) April 2000 - September 2001
Skills
Credit, Credit Analysis, Banking, Credit Risk, Loss Mitigation, Skip Tracing, Loans, Risk Management, Loan Servicing, Accounts Receivable, Locating People, Background Checks, Root Cause Problem..., Employment Verifications
Education
State University of NY College at Buffalo 2010 — 2013
Bachelor of Science (B.S.), Criminal Justice/Law Enforcement Administration
Bishop Timon St. Jude 1994 — 1998
Erie Community College
Engineering Technology, General
Allied Intersate June 2014 - Present
Northstar Location Services March 2010 - April 2014
Giove Law Firm October 2008 - March 2010
National Action Financial Services June 2001 - October 2008
U.S. Immigration and Customs Enforcement (ICE) September 2001 - July 2002
U.S. Immigration and Customs Enforcement (ICE) April 2000 - September 2001
Skills
Credit, Credit Analysis, Banking, Credit Risk, Loss Mitigation, Skip Tracing, Loans, Risk Management, Loan Servicing, Accounts Receivable, Locating People, Background Checks, Root Cause Problem..., Employment Verifications
Education
State University of NY College at Buffalo 2010 — 2013
Bachelor of Science (B.S.), Criminal Justice/Law Enforcement Administration
Bishop Timon St. Jude 1994 — 1998
Erie Community College
Engineering Technology, General
Maya Gourdine Maya Gourdine's National Action Financial Services Experience May 2002 - April 2005
Job Senior Employment Specialist/ Provisional Program Coordinator Targeted Assistance Grant through BRIA/OTDA
Industry Hospital & Health Care
Experience
Rochester Rehabilitation Center September 2012 - Present
Rochester Rehabilitation Center December 2011 - Present
Rochester Rehabilitation Center February 2009 - December 2011
Career Systems Development Corp March 2007 - February 2009
Aspire Of Wny April 2005 - January 2007
National Action Financial Services May 2002 - April 2005
Skills
Nonprofits, Training, Resume Writing, Leadership, Social Services, Recruiting, Program Development, Community Outreach, Coaching, Interviews, Policy, Program Management, Mental Health, Data Entry, Employee Relations, Healthcare, Psychotherapy, Program Evaluation, Developmental..., Crisis Intervention, Counseling Psychology, Payroll, Group Therapy, Behavioral Health, Non-profits, Outlook, Family Therapy, Grant Implementation, Job Readiness Training/..., Grant Management, Employee Training, Management, Grants, Public Speaking, Leadership Development, Case Management, Event Planning
Education
University at Buffalo 1998 — 2002
Bachelor of Arts (B.A.), Human Services/ Community Mental Health, 3.0
Wilson Magnet High School 1994 — 1998
high school diploma, Audiovisual Communications Technologies/Technicians
Rochester Rehabilitation Center September 2012 - Present
Rochester Rehabilitation Center December 2011 - Present
Rochester Rehabilitation Center February 2009 - December 2011
Career Systems Development Corp March 2007 - February 2009
Aspire Of Wny April 2005 - January 2007
National Action Financial Services May 2002 - April 2005
Skills
Nonprofits, Training, Resume Writing, Leadership, Social Services, Recruiting, Program Development, Community Outreach, Coaching, Interviews, Policy, Program Management, Mental Health, Data Entry, Employee Relations, Healthcare, Psychotherapy, Program Evaluation, Developmental..., Crisis Intervention, Counseling Psychology, Payroll, Group Therapy, Behavioral Health, Non-profits, Outlook, Family Therapy, Grant Implementation, Job Readiness Training/..., Grant Management, Employee Training, Management, Grants, Public Speaking, Leadership Development, Case Management, Event Planning
Education
University at Buffalo 1998 — 2002
Bachelor of Arts (B.A.), Human Services/ Community Mental Health, 3.0
Wilson Magnet High School 1994 — 1998
high school diploma, Audiovisual Communications Technologies/Technicians
Adam Glaser Adam Glaser's National Action Financial Services Experience May 2006 - October 2007
Job Financial Professional at AXA Advisors LLC
Industry Financial Services
Experience
AXA Advisors, LLC September 2014 - Present
PDL Recovery Group, LLC May 2008 - March 2012
Commercial Collection Corp. of NY November 2007 - March 2008
National Action Financial Services May 2006 - October 2007
Skills
Customer Experience, Goal Oriented, Asset Management, Investment Strategies, Retirement Planning, Client education, 401(k) distribution..., Financial strategies, Pension distribution..., Insurance strategies, Wealth management, IRA distribution...
Education
State University of New York College at Buffalo 2012 — 2014
Bachelor of Science (B.S.), Marketing
Erie Community College 2007 — 2009
Associate's Degree, Business Administration
Kenmore East High School 2001 — 2005
AXA Advisors, LLC September 2014 - Present
PDL Recovery Group, LLC May 2008 - March 2012
Commercial Collection Corp. of NY November 2007 - March 2008
National Action Financial Services May 2006 - October 2007
Skills
Customer Experience, Goal Oriented, Asset Management, Investment Strategies, Retirement Planning, Client education, 401(k) distribution..., Financial strategies, Pension distribution..., Insurance strategies, Wealth management, IRA distribution...
Education
State University of New York College at Buffalo 2012 — 2014
Bachelor of Science (B.S.), Marketing
Erie Community College 2007 — 2009
Associate's Degree, Business Administration
Kenmore East High School 2001 — 2005
John Murawski John Murawski's National Action Financial Services Experience October 2002 - May 2004
Job Owner at Harbor Rat Supply Co.
Industry Maritime
Experience
Harbor Rat Supply Co. July 2014 - Present
Offshore Wake LLC October 2007 - Present
Nautech Marine Services April 2012 - Present
oneUP Consulting June 2004 - December 2012
Integris Management December 2008 - June 2010
FedEx Trade Networks June 2006 - November 2008
National Action Financial Services October 2002 - May 2004
Skills
Operations Management, Management, Customer Service, Customer Satisfaction, Boat, Marine Industry, Boating, Maritime, Customer Service..., Cost-Reduction..., Inventory Management, Purchasing, Marketing Strategy, Website Development, Small Boat Operations, Complaint Handling &..., Front-End Supervision, Sales & Margin..., E-commerce, Volume Sales, Negotiation, Sales Management
Education
Universal Technical Institute-Auto, Motorcycle, & Marine Mechanics Institute Division-Orlando 2010 — 2011
Certification, Marine Technology
Wilson High School
Harbor Rat Supply Co. July 2014 - Present
Offshore Wake LLC October 2007 - Present
Nautech Marine Services April 2012 - Present
oneUP Consulting June 2004 - December 2012
Integris Management December 2008 - June 2010
FedEx Trade Networks June 2006 - November 2008
National Action Financial Services October 2002 - May 2004
Skills
Operations Management, Management, Customer Service, Customer Satisfaction, Boat, Marine Industry, Boating, Maritime, Customer Service..., Cost-Reduction..., Inventory Management, Purchasing, Marketing Strategy, Website Development, Small Boat Operations, Complaint Handling &..., Front-End Supervision, Sales & Margin..., E-commerce, Volume Sales, Negotiation, Sales Management
Education
Universal Technical Institute-Auto, Motorcycle, & Marine Mechanics Institute Division-Orlando 2010 — 2011
Certification, Marine Technology
Wilson High School
Sandra (LoTempio/Domon) Demler Sandra (LoTempio/Domon) Demler's National Action Financial Services Experience March 2007 - March 2012
Job Skilled Administrator, Teacher/Trainer, Clerical and Entrepren
Industry Hospitality
Experience
Care.com 2013 - Present
AVOX / Zodiac Aerospace September 2012 - December 2012
National Action Financial Services March 2007 - March 2012
CDHS March 1981 - September 1987
Skills
Training, Management, Customer Service, Microsoft Office, Microsoft Excel, Team Building, Strategic Planning, Microsoft Word, PowerPoint, Event Planning, Team Leadership, Social Media, Project Management, Operations Management, Research, Evaluation, Technical Support, Executive Support, Customer Support, Production Support, Caregiving, Inventory Control, Banking, Risk Management, Leadership, Call Centers, Process Improvement
Education
State University of New York College at Buffalo 1984 — 1987
M.S., Business Dev. & Computer Science
SUNY College at Buffalo 1972 — 1976
Bachelor of Science (BS), Elementary Education with a Reading Speciality
Care.com 2013 - Present
AVOX / Zodiac Aerospace September 2012 - December 2012
National Action Financial Services March 2007 - March 2012
CDHS March 1981 - September 1987
Skills
Training, Management, Customer Service, Microsoft Office, Microsoft Excel, Team Building, Strategic Planning, Microsoft Word, PowerPoint, Event Planning, Team Leadership, Social Media, Project Management, Operations Management, Research, Evaluation, Technical Support, Executive Support, Customer Support, Production Support, Caregiving, Inventory Control, Banking, Risk Management, Leadership, Call Centers, Process Improvement
Education
State University of New York College at Buffalo 1984 — 1987
M.S., Business Dev. & Computer Science
SUNY College at Buffalo 1972 — 1976
Bachelor of Science (BS), Elementary Education with a Reading Speciality
Marcie Wirth Marcie Wirth's National Action Financial Services Experience December 1994 - June 1995
Job Therma Tru Product Manager at Orepac Building Products
Industry Building Materials
Experience
OrePac Building Products August 2013 - Present
Alliance Door Products May 2012 - August 2013
Reeb Millwork September 2005 - May 2012
The Home Depot April 2004 - September 2005
The Home Depot May 2002 - April 2004
HomeStreet Bank September 1997 - June 2002
Fleet Bank September 1995 - August 1997
National Action Financial Services December 1994 - June 1995
NOCO Energy Corp. December 1993 - October 1994
Skills
Customer Service, Customer Relations, Inventory Management, Microsoft Office, Strategic Planning, Strong Business Acumen, Communication Skills, Teamwork, Creative Problem Solving, Leadership, Organization, Grace Under Pressure, Proactive and Motivated..., Flexibility, Decisiveness, Creativity, Superior Work Ethic, Self-confidence, Initiative, Analytical Capability, Research, Technical Support, Adaptability, Tenacious, Dedication to..., Building Customer..., Sales, Building Materials, Window, Sales Operations, Sales Process, Cold Calling, Inventory Control, Sales Management, Trade Shows, Contract Negotiation, Microsoft Excel, New Business Development, Budgets, Time Management, Doors, Management, Account Management, Purchasing, Pricing, Team Building, Negotiation, Marketing Strategy
Education
Mortgage Bankers Association of America 2000 — 2000
Certificate of Completion, Mortgage Loan Administration
South Seattle Community College 1999 — 2000
Business
Potter Road Technical School 1989 — 1991
Certificate of Completion, Advertising
OrePac Building Products August 2013 - Present
Alliance Door Products May 2012 - August 2013
Reeb Millwork September 2005 - May 2012
The Home Depot April 2004 - September 2005
The Home Depot May 2002 - April 2004
HomeStreet Bank September 1997 - June 2002
Fleet Bank September 1995 - August 1997
National Action Financial Services December 1994 - June 1995
NOCO Energy Corp. December 1993 - October 1994
Skills
Customer Service, Customer Relations, Inventory Management, Microsoft Office, Strategic Planning, Strong Business Acumen, Communication Skills, Teamwork, Creative Problem Solving, Leadership, Organization, Grace Under Pressure, Proactive and Motivated..., Flexibility, Decisiveness, Creativity, Superior Work Ethic, Self-confidence, Initiative, Analytical Capability, Research, Technical Support, Adaptability, Tenacious, Dedication to..., Building Customer..., Sales, Building Materials, Window, Sales Operations, Sales Process, Cold Calling, Inventory Control, Sales Management, Trade Shows, Contract Negotiation, Microsoft Excel, New Business Development, Budgets, Time Management, Doors, Management, Account Management, Purchasing, Pricing, Team Building, Negotiation, Marketing Strategy
Education
Mortgage Bankers Association of America 2000 — 2000
Certificate of Completion, Mortgage Loan Administration
South Seattle Community College 1999 — 2000
Business
Potter Road Technical School 1989 — 1991
Certificate of Completion, Advertising
Vincent Fabbiano Vincent Fabbiano's National Action Financial Services Experience November 2008 - July 2009
Job at
Industry Financial Services
Experience
C1 Bank July 2015 - Present
Bank of America April 2013 - July 2015
TCM Bank, N.A. January 2012 - April 2013
Fifth Third Bank September 2009 - January 2012
Wells Fargo Financial July 2008 - September 2009
National Action Financial Services November 2008 - July 2009
Skills
Mortgage Underwriting, Credit Risk, Credit Analysis, Credit, Lines Of Credit, Loans, Finance, Consumer Lending, Small Business Lending, Mortgage Banking, Refinance, Microsoft Office, Customer Service, Relationship Management, Credit Cards, FHA, Retail Banking
Education
University at Buffalo 2003 — 2007
Bachelor of Arts (B.A.), Communication, General
C1 Bank July 2015 - Present
Bank of America April 2013 - July 2015
TCM Bank, N.A. January 2012 - April 2013
Fifth Third Bank September 2009 - January 2012
Wells Fargo Financial July 2008 - September 2009
National Action Financial Services November 2008 - July 2009
Skills
Mortgage Underwriting, Credit Risk, Credit Analysis, Credit, Lines Of Credit, Loans, Finance, Consumer Lending, Small Business Lending, Mortgage Banking, Refinance, Microsoft Office, Customer Service, Relationship Management, Credit Cards, FHA, Retail Banking
Education
University at Buffalo 2003 — 2007
Bachelor of Arts (B.A.), Communication, General
Warren C Daniels Jr Warren C Daniels Jr's National Action Financial Services Experience September 2006 - November 2009
Job Freelance Writer Step Out Buffalo
Industry Writing and Editing
Experience
Self June 2014 - Present
HSBC March 2012 - June 2014
TurningPoint Capital Inc November 2009 - February 2012
National Action Financial Services September 2006 - November 2009
Bank of America March 2008 - October 2008
ICT, Group September 2003 - September 2006
RentWay September 2002 - September 2003
WholeSale City 2 April 2002 - August 2002
Client Logic April 2001 - March 2002
WNY Heritage Magazine September 1998 - April 2001
Skills
Microsoft Office, Business Writing, Microsoft Word, Microsoft Excel, Creative Writing, Customer Relations, Customer Retention, Customer Experience, Customer Support, Customer Engagement, Acoustic Guitar, Bass Guitar, Rhythm Guitar, Retail Banking, Collections, Teamwork, Marketing Plan Creation, Online Research, Leadership, Public Relations, Editing, Social Media, Management, Proofreading, Blogging, Writing, WordPress, Customer Service, Negotiation
Education
Medaille College 2011 — 2015
Bachelor of Business Administration (BBA), Organizational Leadership and Management, 3.80
Self June 2014 - Present
HSBC March 2012 - June 2014
TurningPoint Capital Inc November 2009 - February 2012
National Action Financial Services September 2006 - November 2009
Bank of America March 2008 - October 2008
ICT, Group September 2003 - September 2006
RentWay September 2002 - September 2003
WholeSale City 2 April 2002 - August 2002
Client Logic April 2001 - March 2002
WNY Heritage Magazine September 1998 - April 2001
Skills
Microsoft Office, Business Writing, Microsoft Word, Microsoft Excel, Creative Writing, Customer Relations, Customer Retention, Customer Experience, Customer Support, Customer Engagement, Acoustic Guitar, Bass Guitar, Rhythm Guitar, Retail Banking, Collections, Teamwork, Marketing Plan Creation, Online Research, Leadership, Public Relations, Editing, Social Media, Management, Proofreading, Blogging, Writing, WordPress, Customer Service, Negotiation
Education
Medaille College 2011 — 2015
Bachelor of Business Administration (BBA), Organizational Leadership and Management, 3.80
Christopher George-Gonzalez's National Action Financial Services Experience July 2008 - December 2009
Job Demand Response Program Advisor at Energy Curtailment Specialists
Industry Oil & Energy
Experience
Energy Curtailment Specialists January 2012 - Present
Creditors Interchange January 2010 - December 2011
National Action Financial Services July 2008 - December 2009
First Platinum Corporation January 2007 - July 2008
Skills
Spanish, Customer Service, Accounts Payable, Collections, Microsoft Office, Procurement, Microsoft Excel, Energy, Demand Response, Sales, Energy Management, Energy Efficiency, Project Management, Leadership, Business Development, Renewable Energy, Account Management, Time Management, Contract Negotiation, Team Leadership, Market Research, Strategic Planning, Access, Negotiation, Teamwork, Microsoft Word
Education
Catonsville Community College 2000 — 2002
Energy Curtailment Specialists January 2012 - Present
Creditors Interchange January 2010 - December 2011
National Action Financial Services July 2008 - December 2009
First Platinum Corporation January 2007 - July 2008
Skills
Spanish, Customer Service, Accounts Payable, Collections, Microsoft Office, Procurement, Microsoft Excel, Energy, Demand Response, Sales, Energy Management, Energy Efficiency, Project Management, Leadership, Business Development, Renewable Energy, Account Management, Time Management, Contract Negotiation, Team Leadership, Market Research, Strategic Planning, Access, Negotiation, Teamwork, Microsoft Word
Education
Catonsville Community College 2000 — 2002
JOSHUA LIS JOSHUA LIS's National Action Financial Services Experience June 2002 - January 2008
Job Assistant Manager at Firstsource Advantage LLC, USA,
Industry Financial Services
Experience
First Source Advantage LLC August 2009 - Present
CFG GROUP February 2009 - August 2009
Giove Law Office January 2008 - February 2009
National Action Financial Services June 2002 - January 2008
Skills
Customer Service, Call Center, Process Improvement, Microsoft Office, Outsourcing, Microsoft Excel, Operations Management, Banking, Budgets, Outlook, Team Building, Team Leadership, Microsoft Word, Microsoft Exchange, Google Apps, Google+, Google Maps, Webmail, Accurate Data Entry, Fast Data, Call Centers, Risk Management, Customer Satisfaction
Education
Bryant and Stratton College 2001 — 2003
n/a, Business Administration and Management, General
First Source Advantage LLC August 2009 - Present
CFG GROUP February 2009 - August 2009
Giove Law Office January 2008 - February 2009
National Action Financial Services June 2002 - January 2008
Skills
Customer Service, Call Center, Process Improvement, Microsoft Office, Outsourcing, Microsoft Excel, Operations Management, Banking, Budgets, Outlook, Team Building, Team Leadership, Microsoft Word, Microsoft Exchange, Google Apps, Google+, Google Maps, Webmail, Accurate Data Entry, Fast Data, Call Centers, Risk Management, Customer Satisfaction
Education
Bryant and Stratton College 2001 — 2003
n/a, Business Administration and Management, General
Amber Guenther, MA, SHRM-CP, PHR's National Action Financial Services Experience December 2004 - October 2005
Job HR Manager at EMI Services, SHRM Instructor and Website Chair for LCFHRA
Industry Human Resources
Experience
TechFlow, Inc.dba EMI Services October 2012 - Present
Lower Cape Fear HR Association January 2014 - Present
Coastal Carolina Community College January 2014 - Present
Marine Federal Credit Union October 2005 - October 2012
National Action Financial Services December 2004 - October 2005
Erie Community College February 2004 - January 2005
Irish Classical Theatre Co December 2003 - January 2005
Skills
Training, Human Resources, Customer Service, Budgets, Team Building, Employee Relations, Strategic Planning, Management, Payroll, Interviews, Coaching, Organizational..., Personnel Management, Policy, Recruiting, Benefits Administration, Hiring, Job Descriptions, Employment Law, Microsoft Office
Education
Webster University 2008 — 2010
MA, Human Resources Management
State University of New York College at Buffalo 2000 — 2003
BA, Fine Arts
Regents DiplomaKenmore West High
General Studies
TechFlow, Inc.dba EMI Services October 2012 - Present
Lower Cape Fear HR Association January 2014 - Present
Coastal Carolina Community College January 2014 - Present
Marine Federal Credit Union October 2005 - October 2012
National Action Financial Services December 2004 - October 2005
Erie Community College February 2004 - January 2005
Irish Classical Theatre Co December 2003 - January 2005
Skills
Training, Human Resources, Customer Service, Budgets, Team Building, Employee Relations, Strategic Planning, Management, Payroll, Interviews, Coaching, Organizational..., Personnel Management, Policy, Recruiting, Benefits Administration, Hiring, Job Descriptions, Employment Law, Microsoft Office
Education
Webster University 2008 — 2010
MA, Human Resources Management
State University of New York College at Buffalo 2000 — 2003
BA, Fine Arts
Regents DiplomaKenmore West High
General Studies
Jeannie Cummings Jeannie Cummings's National Action Financial Services Experience November 1999 - February 2002
Job Customer Service Associate at Burlington Stores, Inc.
Industry Retail
Experience
Burlington Stores, Inc. October 2013 - March 2015
Fashion Tree/Beauty Land March 2013 - August 2013
Fashion Tree/Beauty Land October 2008 - March 2011
A Urban Wear Outlet June 2007 - October 2008
Roosters Barnyard April 2002 - February 2007
Risk Management Alternatives February 2001 - April 2002
National Action Financial Services November 1999 - February 2002
National Action Financial Services November 1999 - February 2002
Education
Lanier Technical College 2013 — 2013
Adult High School/Secondary Diploma Program
Burlington Stores, Inc. October 2013 - March 2015
Fashion Tree/Beauty Land March 2013 - August 2013
Fashion Tree/Beauty Land October 2008 - March 2011
A Urban Wear Outlet June 2007 - October 2008
Roosters Barnyard April 2002 - February 2007
Risk Management Alternatives February 2001 - April 2002
National Action Financial Services November 1999 - February 2002
National Action Financial Services November 1999 - February 2002
Education
Lanier Technical College 2013 — 2013
Adult High School/Secondary Diploma Program
Rose Baldinelli's National Action Financial Services Experience November 1999 - February 2009
Job President at F A C S inc.
Industry Financial Services
Experience
FACS July 2010 - Present
National Action Financial Services November 1999 - February 2009
Skills
New Business Development, Strategic Planning, Business Strategy, Team Building, Portfolio Management, Management Consulting, Risk Management, Team Leadership, Operations Management, Small Business, Debt Management, Supervisory Skills, Banking, Executive Management, Negotiation, Credit, Process Improvement, Call Centers, Customer Service
Education
Sheridan College
CORRECTIONAL SERVICES, Psychology
Toronto School of Business
Bachelor of Business Administration (BBA), Business Administration and Management, General
FACS July 2010 - Present
National Action Financial Services November 1999 - February 2009
Skills
New Business Development, Strategic Planning, Business Strategy, Team Building, Portfolio Management, Management Consulting, Risk Management, Team Leadership, Operations Management, Small Business, Debt Management, Supervisory Skills, Banking, Executive Management, Negotiation, Credit, Process Improvement, Call Centers, Customer Service
Education
Sheridan College
CORRECTIONAL SERVICES, Psychology
Toronto School of Business
Bachelor of Business Administration (BBA), Business Administration and Management, General
Mark Duffey Mark Duffey's National Action Financial Services Experience January 1996 - March 2000
Job Small Business Sales Consultant at AT&T
Industry Entertainment
Experience
AT&T August 2011 - Present
Self January 2001 - Present
J & J Tile & Floor Co. January 2001 - August 2011
Emerson Energy Systems March 2000 - November 2001
National Action Financial Services January 1996 - March 2000
Satellite Communications Industries January 1993 - January 1996
Education
Arizona State University West
Bachelor of Science, Justice Studies
Dale Carnegie
Keller Graduate School Of Management, DeVry University
Master, Project Management - MPM
AT&T August 2011 - Present
Self January 2001 - Present
J & J Tile & Floor Co. January 2001 - August 2011
Emerson Energy Systems March 2000 - November 2001
National Action Financial Services January 1996 - March 2000
Satellite Communications Industries January 1993 - January 1996
Education
Arizona State University West
Bachelor of Science, Justice Studies
Dale Carnegie
Keller Graduate School Of Management, DeVry University
Master, Project Management - MPM
Karen Schott Karen Schott's National Action Financial Services Experience June 1995 - January 2014
Job
Industry Accounting
Experience
Tronconi Segarra & Associates LLP January 2014 - Present
National Action Financial Services June 1995 - January 2014
Equifax January 1990 - June 1995
Skills
General Ledger, Accounting, QuickBooks, Microsoft Office, Bookkeeping, Office Management, Software Documentation, Management, Payments, Internal Audit, Invoicing, Spreadsheets, Payroll, Accounts Receivable, Policy, Call Centers, Customer Service, Process Improvement, Risk Management, Microsoft Excel, Leadership
Education
Bryant and Stratton College
Business Administration, Management and Operations
Tronconi Segarra & Associates LLP January 2014 - Present
National Action Financial Services June 1995 - January 2014
Equifax January 1990 - June 1995
Skills
General Ledger, Accounting, QuickBooks, Microsoft Office, Bookkeeping, Office Management, Software Documentation, Management, Payments, Internal Audit, Invoicing, Spreadsheets, Payroll, Accounts Receivable, Policy, Call Centers, Customer Service, Process Improvement, Risk Management, Microsoft Excel, Leadership
Education
Bryant and Stratton College
Business Administration, Management and Operations
Jennifer Button Jennifer Button's National Action Financial Services Experience August 2006 - November 2006
Job Banking Industry
Industry Banking
Experience
M&T Bank March 2014 - July 2014
Claims Recovery Financial Services, LLC April 2013 - March 2014
Claims Recovery Financial Services, LLC March 2012 - April 2013
Bank of America Home Loans November 2009 - December 2010
Bank of America February 2009 - November 2009
Bank of America November 2007 - February 2009
Sps Temporaries July 2007 - November 2007
National Action Financial Services August 2006 - November 2006
Creditors Interchange June 2006 - August 2006
Education
University of Phoenix 2011 — 2012
Accounting
Medaille College 2010 — 2011
Business Administration, Business Administration and Management, General
Alden High School 1999 — 2003
General Diploma, Math, History and English
M&T Bank March 2014 - July 2014
Claims Recovery Financial Services, LLC April 2013 - March 2014
Claims Recovery Financial Services, LLC March 2012 - April 2013
Bank of America Home Loans November 2009 - December 2010
Bank of America February 2009 - November 2009
Bank of America November 2007 - February 2009
Sps Temporaries July 2007 - November 2007
National Action Financial Services August 2006 - November 2006
Creditors Interchange June 2006 - August 2006
Education
University of Phoenix 2011 — 2012
Accounting
Medaille College 2010 — 2011
Business Administration, Business Administration and Management, General
Alden High School 1999 — 2003
General Diploma, Math, History and English
Cheryl Elder Cheryl Elder's National Action Financial Services Experience May 1998 - October 2006
Job Licensed Property & Casualy Agent
Industry Insurance
Experience
AIG September 2007 - June 2015
National Action Financial Services May 1998 - October 2006
Education
Georgia Perimeter College 1997 — 1998
General Studies
Beaufort Technical College 1990 — 1992
Nusing, 3.0
AIG September 2007 - June 2015
National Action Financial Services May 1998 - October 2006
Education
Georgia Perimeter College 1997 — 1998
General Studies
Beaufort Technical College 1990 — 1992
Nusing, 3.0
Shannon Mann Shannon Mann's National Action Financial Services Experience March 1997 - June 2008
Job Human Resources at Uniland Development Company
Industry Human Resources
Experience
Uniland Development Company June 2014 - Present
Alcott HR July 2013 - June 2014
The Alcott Group 2008 - 2010
National Action Financial Services March 1997 - June 2008
Skills
Kronos Timekeeping, FACS, Lawson HRIS, Benefits Administration, Background Checks, FMLA, New Hire Orientations, Time Management, Exit Interviews, COBRA, Open Enrollment, Employee Handbooks, ADP Payroll, HRIS
Education
Medaille College 2005 — 2007
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Uniland Development Company June 2014 - Present
Alcott HR July 2013 - June 2014
The Alcott Group 2008 - 2010
National Action Financial Services March 1997 - June 2008
Skills
Kronos Timekeeping, FACS, Lawson HRIS, Benefits Administration, Background Checks, FMLA, New Hire Orientations, Time Management, Exit Interviews, COBRA, Open Enrollment, Employee Handbooks, ADP Payroll, HRIS
Education
Medaille College 2005 — 2007
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Jared Peel's National Action Financial Services Experience April 2005 - January 2008
Job Director of Operations
Industry Financial Services
Experience
FMA Alliance, Ltd. March 2011 - Present
Sallie Mae February 2009 - February 2011
National Action Financial Services April 2005 - January 2008
Skills
Training, Strategic Planning, Business Analysis, Management, Call Centers, Third Party Collections, Collections, Forecasting, Data Analysis, Microsoft Excel, Credit, Leadership, Process Improvement, Vendor Management, Risk Management, Customer Service, Account Management, Team Building, Negotiation, Portfolio Management, Analysis, Business Process...
Education
University at Buffalo 2001 — 2005
Bachelor of Science (BS), Psychology
FMA Alliance, Ltd. March 2011 - Present
Sallie Mae February 2009 - February 2011
National Action Financial Services April 2005 - January 2008
Skills
Training, Strategic Planning, Business Analysis, Management, Call Centers, Third Party Collections, Collections, Forecasting, Data Analysis, Microsoft Excel, Credit, Leadership, Process Improvement, Vendor Management, Risk Management, Customer Service, Account Management, Team Building, Negotiation, Portfolio Management, Analysis, Business Process...
Education
University at Buffalo 2001 — 2005
Bachelor of Science (BS), Psychology
Kevin Feeley's National Action Financial Services Experience 1997 - June 2003
Job Vice President at HSBC
Industry Financial Services
Lisa La Mond's National Action Financial Services Experience July 2009 - Present
Job Case Manager PHH Mortgage
Industry Legal Services
Experience
National Action Financial Services July 2009 - Present
Bank of America April 2011 - November 2012
U.S. Small Business Administration May 2006 - December 2006
Town of Amherst December 1998 - December 2005
Town of Amherst November 1997 - December 1998
Education
American Institute for Paralegal Studies 1986 — 1987
Certificate, Paralegal Studies
Erie Community College 1982 — 1984
Liberal Arts and Sciences, General Studies and Humanities
National Action Financial Services July 2009 - Present
Bank of America April 2011 - November 2012
U.S. Small Business Administration May 2006 - December 2006
Town of Amherst December 1998 - December 2005
Town of Amherst November 1997 - December 1998
Education
American Institute for Paralegal Studies 1986 — 1987
Certificate, Paralegal Studies
Erie Community College 1982 — 1984
Liberal Arts and Sciences, General Studies and Humanities
S Boone's National Action Financial Services Experience January 2002 - May 2002
Job Graduate Student at Kaplan University
Industry Computer Software
Experience
DeKalb County Board of Education September 2014 - Present
Acuity Brands May 2005 - October 2008
Acuity Brands Inc May 2005 - October 2008
MIS Associates, Inc June 2002 - May 2005
National Action Financial Services January 2002 - May 2002
Skills
Invoicing, Customer Service, Billing, Microsoft Office, Access, Excel, Customer Relations, Telephone Skills, Word, Data Entry, Windows, Problem Solving, PowerPoint, Inventory Management, Supervisory Skills, Research, Accounts Receivable, Scheduling, Customer Satisfaction, Compliance, Employee Relations, Writing, Retail, Outlook, Analysis, Troubleshooting, Databases, Administration, Fundraising, System Administration, Process Improvement, Team Leadership, Data Analysis, Microsoft Excel, Program Management, Team Building, Visio, Microsoft Word, Leadership, Quality Assurance, Accounting
Education
Kaplan University 2011 — 2012
Bachelor of Science, Information Technology
Kaplan University 2011 — 2012
Masters of Science, Information Technology
Spelman College 1986 — 1988
DeKalb County Board of Education September 2014 - Present
Acuity Brands May 2005 - October 2008
Acuity Brands Inc May 2005 - October 2008
MIS Associates, Inc June 2002 - May 2005
National Action Financial Services January 2002 - May 2002
Skills
Invoicing, Customer Service, Billing, Microsoft Office, Access, Excel, Customer Relations, Telephone Skills, Word, Data Entry, Windows, Problem Solving, PowerPoint, Inventory Management, Supervisory Skills, Research, Accounts Receivable, Scheduling, Customer Satisfaction, Compliance, Employee Relations, Writing, Retail, Outlook, Analysis, Troubleshooting, Databases, Administration, Fundraising, System Administration, Process Improvement, Team Leadership, Data Analysis, Microsoft Excel, Program Management, Team Building, Visio, Microsoft Word, Leadership, Quality Assurance, Accounting
Education
Kaplan University 2011 — 2012
Bachelor of Science, Information Technology
Kaplan University 2011 — 2012
Masters of Science, Information Technology
Spelman College 1986 — 1988
Howard Gibbs, CPA's National Action Financial Services Experience December 1994 - June 1996
Job CFO at Thomas Eye Group
Industry Medical Practice
Experience
Thomas Eye Group June 2013 - Present
ULQ / Redline Recovery Services April 2003 - January 2012
SITEL Risk Management July 1996 - April 2003
National Action Financial Services December 1994 - June 1996
Ambassador Capital Corp September 1992 - December 1994
Integratec January 1989 - September 1992
Deloitte & Touche June 1976 - December 1988
Skills
Financial Reporting, Tax, Treasury Management, Budget, Forecasting, Divestitures, Project Planning, Compensation & Benefit, General Insurance, Growth Capital
Education
University of Pennsylvania - The Wharton School 1975 — 1976
Master's degree, Accounting
University of Pennsylvania - The Wharton School 1972 — 1975
BS Economics, Finance and Accounting
Thomas Eye Group June 2013 - Present
ULQ / Redline Recovery Services April 2003 - January 2012
SITEL Risk Management July 1996 - April 2003
National Action Financial Services December 1994 - June 1996
Ambassador Capital Corp September 1992 - December 1994
Integratec January 1989 - September 1992
Deloitte & Touche June 1976 - December 1988
Skills
Financial Reporting, Tax, Treasury Management, Budget, Forecasting, Divestitures, Project Planning, Compensation & Benefit, General Insurance, Growth Capital
Education
University of Pennsylvania - The Wharton School 1975 — 1976
Master's degree, Accounting
University of Pennsylvania - The Wharton School 1972 — 1975
BS Economics, Finance and Accounting
Brian Koszuta's National Action Financial Services Experience June 2006 - September 2012
Job Business Services Specialist Technician at Time Warner Cable
Industry Computer & Network Security
Experience
Time Warner Cable May 2011 - Present
National Action Financial Services June 2006 - September 2012
Sitel 2010 - 2010
Skills
Call Centers, Computer Hardware, Windows 7, Technical Support, Servers, Hardware, Computer Network..., System Deployment, TCP/IP, Troubleshooting, Active Directory
Education
Bryant & Stratton College
Business
Time Warner Cable May 2011 - Present
National Action Financial Services June 2006 - September 2012
Sitel 2010 - 2010
Skills
Call Centers, Computer Hardware, Windows 7, Technical Support, Servers, Hardware, Computer Network..., System Deployment, TCP/IP, Troubleshooting, Active Directory
Education
Bryant & Stratton College
Business
Orlando Carrillo's National Action Financial Services Experience February 2006 - March 2007
Job CEO, Lic. RE Broker
Industry Real Estate
Experience
Fordham Bedford LLC February 2010 - Present
HH Realty Group 2009 - 2010
Susman Realty Company October 2007 - March 2009
National Action Financial Services February 2006 - March 2007
Trandon Associates 1998 - 2001
Education
City University of New York City College 2002 — 2004
B.A, English
Fordham Bedford LLC February 2010 - Present
HH Realty Group 2009 - 2010
Susman Realty Company October 2007 - March 2009
National Action Financial Services February 2006 - March 2007
Trandon Associates 1998 - 2001
Education
City University of New York City College 2002 — 2004
B.A, English
Bill Tooke's National Action Financial Services Experience March 2012 - November 2012
Job Key Account Manager at Seton Identification Products
Industry Outsourcing/Offshoring
Experience
Seton Identification Products August 2012 - Present
National Action Financial Services March 2012 - November 2012
Channel Source Direct June 2011 - November 2011
Leap Analytix July 2010 - April 2011
Channel Source Direct July 2007 - July 2010
Unisys Corporation 2001 - 2006
Skills
Lead Generation, Account Management, Strategic Planning, Project Management, Direct Marketing, Marketing, Sales, Marketing Strategy, Analysis, Social Media Marketing, Team Leadership, Team Building, Microsoft Office, Microsoft Excel, Social Media, Cold Calling, Market Research, Lead Management, SaaS, Leadership, Call Centers, Business Development, Product Marketing, Analytics, Email Marketing, B2B, Sales Process, Business Intelligence, Demand Generation, Training
Education
University at Buffalo 2006 — 2010
M.A., History
St. John Fisher College 1997 — 2001
B.A., History
Oneida High School
Seton Identification Products August 2012 - Present
National Action Financial Services March 2012 - November 2012
Channel Source Direct June 2011 - November 2011
Leap Analytix July 2010 - April 2011
Channel Source Direct July 2007 - July 2010
Unisys Corporation 2001 - 2006
Skills
Lead Generation, Account Management, Strategic Planning, Project Management, Direct Marketing, Marketing, Sales, Marketing Strategy, Analysis, Social Media Marketing, Team Leadership, Team Building, Microsoft Office, Microsoft Excel, Social Media, Cold Calling, Market Research, Lead Management, SaaS, Leadership, Call Centers, Business Development, Product Marketing, Analytics, Email Marketing, B2B, Sales Process, Business Intelligence, Demand Generation, Training
Education
University at Buffalo 2006 — 2010
M.A., History
St. John Fisher College 1997 — 2001
B.A., History
Oneida High School
lynn fick's National Action Financial Services Experience August 1995 - May 2009
Job Director of Operations at Formative Recovery LTD.
Industry Financial Services
Experience
TCBRM LLC> August 2011 - Present
Formative Recovery LTD. December 2010 - Present
National Action Financial Services August 1995 - May 2009
Equifax August 1991 - July 1995
Skills
Managment, Culinary Arts, Small Business..., Project Management, Change Management, Investments, Finance, Management
Education
Emerson Vocational High School
Erie Community College
Business/ Hospitality
TCBRM LLC> August 2011 - Present
Formative Recovery LTD. December 2010 - Present
National Action Financial Services August 1995 - May 2009
Equifax August 1991 - July 1995
Skills
Managment, Culinary Arts, Small Business..., Project Management, Change Management, Investments, Finance, Management
Education
Emerson Vocational High School
Erie Community College
Business/ Hospitality
Philip Witzling's National Action Financial Services Experience July 2001 - April 2012
Job KYC Review Officer at HSBC
Industry Publishing
Experience
HSBC October 2012 - Present
Northstar September 2010 - April 2013
National Action Financial Services July 2001 - April 2012
Gross, Shuman, Brizdle & Gilfillan June 1999 - April 2000
Skills
Strategic Planning, Account Management, Customer Service, Editing, Leadership, Management, Microsoft Excel, Microsoft Office, Process Improvement, Public Speaking, Social Media, Risk Management, Training
Education
SUNY Buffalo Law School 1997 — 2000
JD
American University 1992 — 1997
BA, Justice, Law & Society / History
HSBC October 2012 - Present
Northstar September 2010 - April 2013
National Action Financial Services July 2001 - April 2012
Gross, Shuman, Brizdle & Gilfillan June 1999 - April 2000
Skills
Strategic Planning, Account Management, Customer Service, Editing, Leadership, Management, Microsoft Excel, Microsoft Office, Process Improvement, Public Speaking, Social Media, Risk Management, Training
Education
SUNY Buffalo Law School 1997 — 2000
JD
American University 1992 — 1997
BA, Justice, Law & Society / History
Douglas Langdon's National Action Financial Services Experience August 2012 - October 2012
Job Customer Service Representative at MAC's Antique Auto Parts
Industry Biotechnology
Experience
MAC's Antique Auto Parts March 2015 - Present
FMC Corporation January 2015 - March 2015
Mayer Bros Apple Products Inc October 2014 - November 2014
Chapin International August 2014 - September 2014
Fresenius Kabi USA July 2014 - August 2014
National Action Financial Services August 2012 - October 2012
BJ's Wholesale Club September 2008 - August 2012
Skills
Aseptic Technique, Aseptic Gowning, FDA GMP, Lean Manufacturing, GMP, Sop, Cell Culture, Validation, Gel Electrophoresis, FDA, SDS-PAGE, DNA extraction, PCR, HPLC, Laboratory Skills, Chromatography, Column Chromatography, Affinity Chromatography, Protein and DNA..., Microscopy, Fluorescence Microscopy
Education
Erie Community College 2013 — 2014
Certificate, Biomanufacturing
State University of New York College at Brockport 2005 — 2008
Bachelor of Science (B.S.), Biological Science
MAC's Antique Auto Parts March 2015 - Present
FMC Corporation January 2015 - March 2015
Mayer Bros Apple Products Inc October 2014 - November 2014
Chapin International August 2014 - September 2014
Fresenius Kabi USA July 2014 - August 2014
National Action Financial Services August 2012 - October 2012
BJ's Wholesale Club September 2008 - August 2012
Skills
Aseptic Technique, Aseptic Gowning, FDA GMP, Lean Manufacturing, GMP, Sop, Cell Culture, Validation, Gel Electrophoresis, FDA, SDS-PAGE, DNA extraction, PCR, HPLC, Laboratory Skills, Chromatography, Column Chromatography, Affinity Chromatography, Protein and DNA..., Microscopy, Fluorescence Microscopy
Education
Erie Community College 2013 — 2014
Certificate, Biomanufacturing
State University of New York College at Brockport 2005 — 2008
Bachelor of Science (B.S.), Biological Science
Deloitte
PwC
Ernst & Young
Walgreens
Procter & Gamble
KPMG
PricewaterhouseCoopers
EY