Experience
CN Designs, LLC   May 2012 - Present
U.S. Apple Association   May 2013 - Present
Health Industry Distributors Association  June 2008 - May 2012
Mercury Communication Solutions   February 2007 - June 2008
National Automobile Dealers Association   April 2002 - February 2007
NBC Universal  August 2000 - August 2001

Skills
Web Design, Dreamweaver, Graphic Design, Layout, Typography, InDesign, Photoshop, Illustrator, Adobe Acrobat, Nonprofits, Trade Associations, Educational Institutions, Art Direction, Branding & Identity, Exhibit Design, Advertising, Digital Marketing, Corporate Branding, Campaign Strategies, Project Management, Talent Management, Vendor Management, Client Relations Skills, Interactive Media, Direct Marketing, Online Marketing, Marketing Strategy, Corporate Identity, Mobile Marketing, Marketing Communications, Marketing Collateral, Brand Development, Brand Management, Logo Design, Mobile Applications, Mobile Technology, Microsoft Excel, Microsoft Office, Mac OS X, iLife, Video Production, Video Editing, WordPress, Photography, Print, HTML, Publications, Streaming Media, Flash, iWork

Education
University of Baltimore   2002 — 2006
MA, Publications Design

University of Maryland College Park   1996 — 2000
BA, Art Studio

Experience
NCM Associates  March 2013 - Present
National Automobile Dealers Association   May 2011 - February 2013
International Training Solutions, Inc   January 2009 - May 2011
Better Way Automotive Consulting   January 2005 - January 2009
Mark Ford   May 1997 - December 2004
Courtesy Auto Mall   January 1995 - May 1997
Klaben Auto Stores  January 1988 - January 1995
Cal Wible Inc   January 1982 - December 1987

Skills
Automotive, Automobile, Vehicles, Dealers, Automotive Aftermarket, Profit, Parts, Customer Satisfaction, Customer Retention, Sales Process, Team Building, Business Planning, New Business Development, Negotiation, Sales, Retail, Marketing Strategy, Lead Generation, Leadership, Marketing, Customer Service, Recruiting, Purchasing, Product Development, Inventory Management, Operations Management, Strategy, Training, Management, Selling, Sales Operations, Employee Training, Forecasting, Pricing, Account Management, Coaching, B2B, Competitive Analysis, CRM, Budgets, Process Improvement

Education
Washington State University   1978 — 1981
Degree, Business Management and Administration

United States Air Force Academy   1977 — 1978
Business/Managerial Economics

Springfield High School   1974 — 1977
College Prep

Experience
Makovsky & Company  August 2012 - Present
Lighting Science Group Corporation  January 2012 - August 2012
MWW Group  March 2010 - December 2011
PetroAlgae Inc.   March 2009 - March 2010
U.S. Department of Energy   February 2007 - January 2009
U.S. Environmental Protection Agency   March 2005 - February 2007
US Department of Transportation (DOT)   April 2003 - March 2005
National Automobile Dealers Association   August 1997 - April 2003
Interstate Natural Gas Association of America  May 1997 - August 1997

Skills
Crisis Communications, Strategic Communications, Energy, Corporate Communications, Government, Public Affairs, International Relations, Sustainability, Speech Writing, Media Relations, Reputation Management, Press Releases, Nonprofits, Message Development, Start-ups, Blogging, Strategy, Corporate Social..., Internal Communications, Public Relations, Marketing, Communication Training, Crisis Management, Political Campaigns, Politics

Education
Sewanee-The University of the South   1993 — 1997
BS, Environmental Science and Political Science

Experience
Nexus Direct  August 2012 - Present
Armada Dealer Solutions   July 2012 - August 2012
Freelance Consulting - Non Profit marketing and Fundraising   February 2012 - July 2012
Military Order of the Purple Heart Service Foundation  February 2011 - January 2012
Automotive Professional   October 2010 - March 2011
NADA  May 1990 - November 2010
National Automobile Dealers Association   February 2006 - March 2009
NADA  October 2001 - February 2006
National Automobile Dealers Association   February 1992 - October 2001
National Automobile Dealers Association   May 1990 - February 1992

Skills
Automotive, Retail, Non-profits, Insurance, Strategic Planning, Budgeting, Team Building, Customer Relations, Public Speaking, Business Strategy, Process Improvement, Customer Service, Budgets, Leadership, Training, Nonprofits, Customer Satisfaction, Program Management, Account Management, Fundraising, Marketing, Project Management, Coaching, Negotiation, New Business Development, Team Leadership, Business Development, Management Consulting, Marketing Strategy, Product Development, Vehicles, Strategy, Contract Negotiation, Management, Sales, Business Planning, Profit, Sales Process, Cross-functional Team..., Change Management, Social Media, Public Relations, Sales Management, Customer Retention, CRM, Operations Management, Forecasting, Finance, Sales Operations, Competitive Analysis

Education
Campbell University   1968 — 1972
BS, Business

Experience
Santeon  August 2012 - Present
Shabeh Jomeh DC Metro   September 2006 - Present
Moshe Zusman Photography   2010 - 2011
National Automobile Dealers Association   July 2006 - July 2008
Temple University  2002 - 2004

Skills
Project Management, Non-profits, CRM, Management, Business Analysis, Networking, Nonprofits, Account Management, Program Management, Teamwork, Team Leadership, Databases, Strategy, Testing, Project Planning, Analysis, Data Analysis, Marketing, Training, Proposal Writing, Social Networking, Market Research, Leadership, Event Management, Business Development, Strategic Planning, Public Relations, Salesforce.com, Budgets, Cross-functional Team...

Education
Temple University - Fox School of Business and Management   2001 — 2004
BBA, MIS

Experience
American Council of Engineering Companies (ACEC)   September 2007 - Present
Nat Assn of REALTORS   November 1999 - September 2007
National Automobile Dealers Association   1985 - 1999

Skills
Politics, Fundraising, Grassroots Organizing, Government, Nonprofits, Strategic Planning, Public Speaking, Legislative Relations, PAC, Political Campaigns, Policy, Leadership, Public Affairs, Public Policy, Non-profits, Legislation, Strategy, Management, Strategic Communications, Event Planning, Newsletters, Crisis Management, Crisis Communications, Local Government, Executive Management, Event Management, Speech Writing, Political Consulting, State Government, Political Communication, Legislative Research, Political Science, Government Relations, Mentoring Of Staff, Governmental Affairs, Federal Government, Community Development, Leadership Development, Lobbying, Industry Advocacy, Project Management, Spokesperson, Legislative Advocacy, Grassroots Advocacy, Government Affairs, Volunteer Management, Non-profit Volunteer, Writing

Education
Ohio Wesleyan University   1976 — 1980
Bachelor of Arts, Politics and Government

Experience
Furuno USA, Inc.   June 2015 - Present
PwC  August 2012 - June 2015
National Automobile Dealers Association   January 2000 - September 2007
Oregon State House of Representatives   January 1999 - August 1999

Skills
Grassroots Organizing, Legislative Relations, Auditing, Internal Controls, Accounting, Financial Reporting, SEC filings, Sarbanes-Oxley Act, Tax, Assurance, US GAAP, Financial Analysis, External Audit, Internal Audit, Due Diligence, Team Building, Teamwork, Coaching Staff, Hardwork, Comfortable working..., Creative Problem Solving, Superior Work Ethic

Education
Portland State University   2009 — 2011
Bachelor's Degree, Accounting and Business/Management, 3.87 out of 4.0

American University   1996 — 1999
Political Science and Government

Experience
National Automobile Dealers Association   August 2015 - Present
National Automobile Dealers Association   July 2013 - Present
Bikes Belong Coalition   January 2012 - June 2013
National Automobile Dealers Association (NADA)   February 2004 - January 2012
NADA  1998 - 2004

Skills
Legislative Relations, Public Policy, Grassroots Organizing, Advocacy, Politics, Government, Legislative Affairs, Public Affairs, Political Campaigns, Legislation, Coalitions, Crisis Communications, Political Consulting, Political Communication, Nonprofits, Governmental Affairs, Message Development, Media Relations, Strategic Communications, Speech Writing, Policy Analysis, Fundraising, Community Outreach, Political Science, Policy, Public Relations, Press Releases, Federal Government, Legislative Research, Spokesperson, Policy Research, Congressional Affairs, Grassroots

Education
The Johns Hopkins University
Master of Arts (M.A.)

University of Colorado at Boulder
B.A.

Experience
National Automobile Dealers Association   December 2014 - Present
Dealer Product Services  October 2013 - December 2014
ThePrimeMethod.com   March 2013 - December 2014
Ford Motor Company  June 2001 - March 2011
Ford Motor Company  January 2010 - February 2011
Ford Motor Company  January 2007 - January 2010
Ford Motor Company  January 2006 - January 2007
Ford Motor Company  January 2005 - January 2006
Ford Motor Company  June 2001 - January 2005

Education
Rollins College - Crummer Graduate School of Business   1999 — 2001
MBA, Management and eCommerce

Florida State University   1995 — 1999
B.S., Marketing and International Business

Experience
US Gate   December 2011 - September 2012
B & B catering   January 2000 - January 2012
National Automobile Dealers Association   2008 - 2008
National Automobile Dealers Association   2008 - 2008
NADA  2008 - 2008
NADA  2008 - 2008

Skills
Customer Service, Leadership Development, Payroll, System Administration, Strategic Planning, Project Management, Social Media, Contract Negotiation, Team Building, Small Business, Coaching, Account Management, Public Speaking

Education
Bridgewater State College   1973 — 1975
Marine Biology, Oceanography, Chemical and Physical, A

workshops for career in the arts

Experience
National Automobile Dealers Association   March 2014 - Present
National Automobile Dealers Association   August 2005 - Present

Skills
Consulting, Vehicles, Management

Education
Saint Joseph's University

Experience
National Automobile Dealers Association   May 2014 - Present
American Traffic Saftety Services Association   September 2008 - May 2014
American Traffic Safety Services Association   September 2008 - May 2014
National Automobile Dealers Association   2014 - 2014
National Automobile Dealers Association   2014 - 2014

Skills
Public Policy, Legislation, Government, Lobbying, Legislative Relations, New Business Development, Transportation, Coalitions, Sales, Policy Analysis, Budgets, Sales Management, Strategic Communications, Grassroots Organizing, Product Development, Marketing, Strategic Planning, Appropriations, Legislative Research, Public Affairs, Political Science, Governmental Affairs, Road Traffic, Political Campaigns, Political Consulting, Association Management, Political Communication, State Government, PAC, Message Development, Politics, Policy Research, Legislative Affairs, Speech Writing, Grassroots

Education
Salisbury State University   1997 — 2001
BA, Political Science

Experience
CarMax  2004 - 2013
Williamsburg-James City County Public Schools  2003 - 2004
Williamsburg-James City County Public Schools  2000 - 2002
Suntrust Bank  1996 - 2000
National Automobile Dealers Association,  1990 - 1995

Skills
Accounting, Accounts Receivable, Customer Service, Process Improvement

Education
Christopher Newport University   1986 — 1989
B.S. Governmental Administration, Public Management and Community Planning

Virginia Wesleyan College   1985 — 1986

Experience
Eye Physicians of Virginia   2011 - Present
J A Gray   March 2010 - 2011
National Automobile Dealers Association   2006 - 2010
National Automobile Dealers Association   2000 - 2006
National Automobile Dealers Association   1994 - 2000
Memorex Telex  1986 - 1994

Skills
Staff Recruitment, New Employee Orientation, Meeting Planning, Coordinating Special..., Benefits Administration, Public Speaking, Customer Satisfaction, Training & Development, Recruiting, HRIS, Employee Training, Interviews, Marketing, Management, Personnel Management, Temporary Placement, New Hire Orientations, Employee Benefits, Team Building, Human Resources, Employee Relations, Applicant Tracking..., Workforce Planning, Organizational..., Administration, Budgets, Strategic Planning, Coaching, Training, Program Management, Strategy, Leadership Development, Event Planning, Onboarding, Time Management, System Administration, Benefits Management

Education
George Mason University
Certificate, Human Resource Management

Northern Virginia Community College

Experience
Windwalker Corporation  May 2015 - Present
Computer Technology Consultants Inc.   January 2015 - April 2015
National Automobile Dealers Association   June 2014 - January 2015
CompuGroup Medical USA  March 2014 - July 2014
American Red Cross  May 2011 - December 2013
Quest Diagnostics  December 2003 - July 2009
US Navy  February 1997 - January 2003

Skills
Visual Communication, Graphic Design, Typography, Web Design, Branding & Identity, Logo Design, Art Direction, Illustration, Corporate Identity, Illustrator, Layout, InDesign, Adobe Creative Suite, Posters, Brochures, Graphics, Creative Direction, Packaging, Image Manipulation, User Interface Design, Interaction Design, Flash, Photoshop, Instructional Design, ADDIE, Training, Dreamweaver, CSS, User Interface, Employee Training, HTML

Education
Walden University   2015 — 2018
Doctor of Philosophy (Ph.D.), Educational/Instructional Technology

Walden University   2013 — 2014
Master of Education (MEd), Instructional Design & Technology, 3.9

American InterContinental University   2010 — 2012
Bachelor of Fine Arts (BFA), Visual Communications: Web Design & Development

Tidewater Community College   2000 — 2002
Associate of Arts and Sciences (AAS), Graphic Design

Experience
National Automobile Dealers Association   March 2014 - Present
American Crossroads   June 2010 - March 2014
National Association of Broadcasters  November 2006 - July 2010
National Republican Congressional Committee  2005 - 2006
U.S. Rep. Patrick McHenry   January 2005 - December 2005
Goli Ameri for Congress   July 2004 - November 2004
Americans for Tax Reform  June 2001 - July 2004
News 12 New Jersey  September 2000 - June 2001

Skills
Strategic Communications, Public Affairs, Media Relations, Public Relations, Public Speaking, Digital Media, Political Campaigns, Politics, Grassroots Organizing, Public Policy, Crisis Communications, Message Development, Coalitions, New Media, Political Communication, Editing, Press Releases, Social Media, Government, Nonprofits, Legislative Relations, Spokesperson, Policy Analysis, Blogging, Issues Managment, Political Consulting, Speech Writing, Broadcast, Strategy, Television News, Journalism, Television Producing, Broadcast Television, Media

Education
Rutgers, The State University of New Jersey-New Brunswick   2000 — 2001
Masters, Public Affairs

University of Oregon   1995 — 1999
B.S., Economics, Political Science

Experience
National Automobile Dealers Association   May 2014 - Present
Newspaper Association of America  February 2003 - April 2014
Forest Industries Council on Taxation   May 1991 - January 2001

Skills
Politics, Strategic Communications, Media Relations, Public Speaking, Public Relations, Coalitions, First Amendment, Non-profits, Social Media, Public Policy, Legislative Affairs, Event Planning, Government, Speech Writing, Policy Analysis, Fundraising, Legislation

Education
George Mason University
Bachelor of Science (B.S.), Business Administration-Finance

Experience
Headquarters, United States Marine Corps  September 2012 - Present
DC Social Sports Club   September 2010 - Present
Army Ten-Miler   September 2010 - September 2012
Richmond Flying Squirrels  December 2009 - September 2010
MCCS - Marine Corps Marathon   2006 - December 2009
Marine Corps Marathon  April 2007 - March 2009
National Automobile Dealers Association   October 2006 - April 2007
George Mason University  August 2001 - October 2006

Skills
Promotions, Fundraising, Sponsorship, Event Planning, Event Management, Event Marketing, Marketing Strategy, Public Speaking, Advertising, Customer Relations, Customer Service, Sports, Negotiation, Program Management, Management, Team Building, Leadership

Education
George Mason University   2001 — 2006
BA, Communications

Experience
BAE Systems Information Technology  February 2011 - Present
National Automobile Dealers Association   September 1999 - February 2011
NADA  September 1999 - February 2011

Education
Computer Learning Center   1994 — 1996
Computer Technology/Computer Systems Technology, Honors Diploma

Kansas State University   1984 — 1990
BS, Biology - Wild Life Management

Experience
National Automobile Dealers Association   August 2014 - Present
National Capital Area Council - BSA  June 2013 - August 2014
Washington Metropolitan Area Transit Authority - WMATA  October 2013 - July 2014
Fairfax County Public Schools - FCPS   February 2013 - October 2013
Systems Products and Solutions - SPS   September 2011 - June 2013
System Products and Solutions - SPS   December 2010 - December 2011
Sheehy Ford  January 2007 - December 2010
Hotrod Bandit Racing   June 2009 - September 2010
V&F Office Products   October 2005 - January 2007

Skills
Training, Troubleshooting, Military, Security Clearance, Leadership, Automotive, Program Management, Microsoft Office, Government, Team Building, Software Documentation, PowerPoint, Customer Service, DoD, Microsoft Excel, Critical Thinking, Employee Training, Government Contracting, Human Resources, Project Management, Analysis, Maintenance & Repair, Microsoft Word, Team Leadership, Logistics, Supervisory Skills, Electronics, Policy, Leadership Development, Proposal Writing, Outlook, Technical Writing, Army, Security, Testing, Access, Defense, Process Improvement, Military Experience, Teaching, System Administration, Inventory Management, Adobe Photoshop, Adobe Illustrator, Adobe InDesign, Adobe Creative Suite, Management, Strategic Planning, Event Planning

Education
George Mason University   2010 — 2015
In Process, Military Conflict Analysis, Senior

Northern Virginia Community College   2008 — 2010
Associate of Science, Natural Science, History, Business, English, 3.19

Ford Accelerated Credential Training FACT   2006 — 2007
Automotive Technology, Ford, Lincoln, Mercury specialization certification training

Universal Technical Institute-Auto, Motorcycle, & Marine Mechanics Institute Division-Orlando   2005 — 2006
Automotive Technology, Automotive Technology, 3.8

Annandale High School   2000 — 2004
High School Diploma, General Studies

Experience
National Automobile Dealers Association   May 2013 - Present
Cambridge Holdings, LLC   July 2007 - March 2011
The Gambrinus Company  February 2002 - July 2006
AOL  April 2000 - January 2001
AMANA USA Inc   January 1993 - April 2000

Skills
Microsoft Excel, Microsoft Publisher, PowerPoint, Outlook, Microsoft Office, Microsoft Word, Access, Internet Explorer, QuickBooks, Argus Modeling, FrontPage, NCH Express Scribe Pro, MRI Software, CoStar, Primavera Expedition, Dropbox, Google Chrome, Adobe Professional, RMS/QMS..., Construction Management, Event Planning, Meeting Planning, Conference Coordination, Accounting, Travel Planning, Procurement, Import/Export Operations, Google Docs, Google Earth, Research, Web Design, Shipping, Data Entry, Expense Management, Typing, Expense Reports, Calendaring, Telephone Reception, Multi-line Phone, General Office Skills, Travel Arrangements, Confidentiality, Business Correspondence, Expenses, Microsoft Office 2007, High Level Of..., Office Administration, Heavy Calendaring, Accounts Receivable, Accounts Payable

Education
Northern Virginia Community College
Medical Transcription/Transcriptionist

Northern Virginia Community College   1991 — 1992
Liberal Arts

Trinity College   1990 — 1991
Psychology

Experience
TFI Consulting   January 2012 - Present
Mercer (Mercer Consulting, Mercer HR Consulting)   January 1997 - December 2011
The Wyatt Company, Watson Wyatt Worldwide (now Towers Watson)   October 1982 - December 1996
National Automobile Dealers Association   October 1971 - December 1982

Skills
Expert in the "SPIN"..., Coaching and leading..., Effective relationship..., Find and accessing..., Accessing "C Suite"..., Getting in front of the..., Creating winning..., Effective investigation...

Education
Harvard Business School   1994 — 1994
Executive Program

University of Tennessee-Knoxville   1961 — 1963
Pre-Dental

University of Maryland College Park
BA, Business Administration

Experience
National Automobile Dealers Association   April 2015 - Present
National Automobile Dealers Association   April 2013 - April 2015
Robinson-Kramer Incorporated   May 2006 - March 2013
Fins and Feathers   May 2005 - December 2007

Skills
Accounts Receivable, Management, Microsoft Office, Customer Satisfaction, Customer Service, Microsoft Excel, Leadership, Salesforce.com, Project Management, Change Management, Marketing, Process Improvement, Strategic Planning, Microsoft Word

Education
George Mason University   2010 — 2012
Bachelor's degree, Organizational Communication, General

Northern Virginia Community College
Associate of Arts (A.A.), General Studies

Experience
Volvo Truck Sales   June 2013 - Present
Ottawa Yard Truck Sales   2011 - June 2013
Peterbilt Truck Sales   September 2009 - July 2011
Fleet Informer Magazine   September 1997 - March 2004
South Florida Market   October 1989 - March 1998
National Automobile Dealers Association   October 1986 - October 1989
Merrill Lynch, Pierce, Fenner & Smith   October 1982 - October 1986

Skills
Prospecting Machine, Market Research, Selling is a Science!, Inventory Management, Forecasting, Purchasing, Selling, Microsoft Excel, Management, Supply Chain Management, Start-ups, Microsoft Word, Customer Service, New Business Development, Manufacturing, Training, Logistics, Operations Management, Team Building, Truck, Automobile, Coaching, Contract Negotiation, Pricing, Sales, Transportation..., P&L Management, Negotiation

Education
Florida State University   1979 — 1980
No Degree Earned

Experience
National Automobile Dealers Association   May 2011 - August 2015
IBM  May 2010 - May 2011
USA Mobility  May 2008 - May 2010
DAI  October 2007 - May 2008
Northern Virginia Family Service  September 2006 - May 2008

Skills
Recruiting, Human Resources, Candidate Generation, Leadership, Interview Skills..., Training, Onboarding, Social Media Outreach, Screening Resumes, Sourcing, SHRM, Affirmative Action..., Exit Interviews, Exit Surveys, Research, Microsoft Word, Generalist Duties, Microsoft Office, Talent Acquisition, Internet Recruiting, Recruitment Advertising, Background Checks, Employee Referral..., Microsoft Excel, Management, PowerPoint

Education
University of Maryland College Park   1995 — 1999
Bachelor of Science (B.S.), Criminal Justice and Corrections

Experience
Boston University School of Law  September 2013 - Present
National Automobile Dealers Association   June 2014 - August 2014
Invoca  April 2013 - July 2013
AppFolio Inc.  May 2012 - April 2013
New Venture Competition, University of California, Santa Barbara   January 2010 - May 2011
California State Senator George Runner   June 2009 - September 2009

Skills
Legal Research, Legal Writing, Moot Court, Trial Advocacy, Team Leadership, Legislative Affairs, SaaS, Customer Relations, Government, Political Science, Account Management

Education
Boston University School of Law   2013 — 2016
Juris Doctor (J.D.)

University of California, Santa Barbara   2007 — 2011
Bachelor's Degree, Political Science/Philosophy, 3.6

The University of Manchester   2009 — 2010
Business and Politics

St. Francis High School   2003 — 2007

Experience
Microsoft  May 2014 - Present
Delphi  May 2013 - May 2014
Delphi  September 2012 - May 2013
Zimmer  August 2011 - September 2012
National Automobile Dealers Association   October 2007 - July 2011
The Plat4m, Inc.   April 2006 - October 2007
Mindbank Consulting Group, LLC  June 2005 - March 2006
BearingPoint, Inc. (KPMG, LLC)   September 2004 - June 2005
Rolls-Royce North America, Inc.   May 2000 - September 2004

Education
Indiana University-Purdue University at Indianapolis   1995 — 1999
BA, Communication Studies, Focus in PR and Journalism

Experience
National Automobile Dealers Association   September 2010 - Present
National Automobile Dealers Association   February 2007 - September 2010
Lucht's Inc.   January 2006 - November 2006

Skills
Microsoft Office, Customer Service, Administrative..., 401k, Compliance, Research skills, Proofreading, Close Attention to..., Positive Can-do Attitude, Friendly Personality, Accounting, Internal Audit, Microsoft Excel, Office Administration, Time Management, Access, Accounts Payable, Administrative..., Leadership, Team Building, Microsoft Word, Customer Satisfaction, Process Improvement, Research

Education
Old Dominion University   2005 — 2005

Northern Virginia Community College   2003 — 2004

Experience
NADA Used Car Guide, a division of J.D. Power   July 2015 - Present
NADA Used Car Guide, a division of National Automobile Dealers Association   January 2011 - June 2015
National Automobile Dealers Association   June 2008 - January 2011
GolinHarris  May 2007 - June 2008
Acosta Sales & Marketing  June 2006 - August 2006
Dennehy Public Relations   2001 - 2003

Skills
Microsoft Office 2007, Adobe Creative Suite, Adobe Acrobat, Web Analytics, Cision Media Analysis, Cision, Public Relations, Training, Social Media, Online Marketing, Budgets, Leadership, Management, Nonprofits, Strategic Communications, Media Relations, Social Media Marketing, Newsletters, Press Releases

Education
George Mason University   2003 — 2007
Communications, Public Relations

Franklin High School   1999 — 2003

Experience
National Automobile Dealers Association   January 2011 - Present
National Automobile Dealers Association   July 2007 - January 2011
National Automobile Dealers Association   August 2006 - July 2007
National Automobile Dealers Association   June 2004 - August 2006
National Automobile Dealers Association   March 2003 - June 2004
National Automobile Dealers Association   March 2001 - March 2003
National Automobile Dealers Association   February 2000 - March 2001
Atlantic Autosports   May 1997 - February 2000

Skills
Microsoft Word, Risk Management, Customer Service, Marketing Communications, PowerPoint, Banking, Project Management, Microsoft Excel, Marketing Strategy, Microsoft Office, Strategic Planning, Social Media Marketing, New Business Development, Email Marketing, Direct Mail, Automobile, Social Networking, Adobe Creative Suite, Graphic Design, Marketing, Newsletters, Advertising, Retirement, Online Marketing, Direct Marketing, Press Releases, Account Management, Budgets, Customer Satisfaction, Management, Team Leadership, Team Building, Adobe Acrobat, Business Strategy, Business Planning

Education
The Johns Hopkins University   1993 — 1997
Bachelor of Arts (B.A.), Economics and Pyschology

Experience
Independent Contractor  January 2014 - Present
National Leaders in Automotive Business Management & Process Improvement   2014 - Present
NADA  June 2003 - December 2013
National Automobile Dealers Association   2003 - December 2013

Skills
Vehicles, Automobile, Automotive, Customer Retention, Parts, Profit, Sales Process, New Business Development, Operations Management, Business Process..., Process Optimization, Team Leadership, P&L Management, Employee Training, Management, Strategy, Training, Team Building, Business Analysis, Sales, Strategic Planning, Sales Management, Recruiting, Business Development, Leadership Development, Pricing, Leadership, Customer Service, Project Management, Business Planning, Marketing, CRM, Competitive Analysis, Marketing Strategy, Coaching, Change Management, Forecasting, Process Improvement, Budgets, Contract Negotiation, Customer Satisfaction

Education
University of Detroit, MI   1978 — 1980
Postgraduate Certificate in Dealer Business Management, Automobile Dealership Operations

Univerity of California, Long Beach, CA   1967 — 1968
Bachelor of Arts (B.A.), Psychology, Chemistry

University of California, Los Angeles   1964 — 1967
Bachelor of Arts (B.A.), Psychology, Chemistry

Experience
University of Colorado  May 2015 - Present
RoundTable.Solutions   April 2014 - Present
Acceller, Inc.   January 2013 - February 2014
Acceller, Inc.   January 2010 - January 2013
Acceller, Inc.   July 2007 - January 2010
Qwest Communications  September 2005 - July 2007
Qwest  April 2003 - September 2005
Qwest  January 2000 - April 2003
Qwest  April 1998 - January 2000
National Automobile Dealers Association   July 1995 - March 1998

Skills
Account Management, Strategic Partnerships, Product Management, Telecommunications, Product Marketing, Channel, Lead Generation, Business Analysis, Business Development, B2B, Program Management, Strategy, Salesforce.com, Direct Sales, Management, Sales, Leadership, Project Management, Competitive Analysis, Sales Management, Cross-functional Team..., New Business Development, Business Intelligence, Recruiting, Customer Satisfaction, Channel Partners, Call Centers, SaaS, CRM, Leadership Development, Wireless, Team Leadership, Sales Process, Solution Selling, Training, Marketing Strategy, Start-ups, Customer Retention, Customer Experience, Executive Management, Enterprise Software, Professional Services, Sales Operations, Analytics, Customer Acquisition, E-commerce, Vendor Management, Contract Negotiation

Education
University of Colorado Boulder

Experience
National Automobile Dealers Association   May 2015 - Present
SFA, LLC   May 2013 - May 2015
URS Corporation  February 2011 - April 2013
URS Corporation  December 2004 - February 2011
EMC  May 1998 - December 2004
ISN Corporation  October 1996 - April 1998
ISN Corporation  April 1995 - September 1996

Skills
Program Management, Human Resources, Project Planning, Outlook, Budgets, Marketing, Databases, Research, Management, Training, Administrative..., Software Documentation, Analysis, Cross-functional Team..., Leadership, Policy, Process Improvement, Recruiting, Strategic Planning, Team Building, Project Management

Education
Grantham University   2011 — 2014
Bachelor of Business Administration (BBA), Business Administration and Management, General

Grantham University   2009 — 2011
Associate's degree, Business Administration and Management, General

Experience
D. A. Benson Properties, LP   May 2005 - Present
Oracle  March 1989 - February 2004
System One Corporation  November 1987 - January 1989
Delta Air Lines  April 1987 - October 1987
Western Airlines  February 1984 - April 1987
National Automobile Dealers Association   March 1982 - February 1984
ATPCO  October 1980 - March 1982
Genasys Corporation   June 1979 - October 1980
U.S. House of Representatives   June 1978 - August 1978

Skills
SQL, Data Modeling, Program Management, Business Analysis, Business Development, IT Strategy, New Business Development, Business Process, Enterprise Software, Integration, Databases, Oracle, International Business..., Database Design, Professional Services, Management Consulting, Consulting, Project Management, Requirements Analysis, Software Development, Software Engineering, Executive Management, Team Leadership, Business Strategy, Analysis, Software Project..., Enterprise Architecture, Strategy, Business Process..., Management

Education
University of Oregon   1974 — 1979
BS, Computer Science; Community Service and Public Affairs: Public Affairs

Hillsboro Senior High   1972 — 1974
Graduate

Experience
Teddy Nissan   August 2009 - Present
Teddy Volkswagen   November 2011 - Present
Nissan of New Rochelle   August 2014 - Present
Boy Scouts of America  August 2013 - Present
The Bronx Chamber of Commerce  December 2013 - Present
Boston Road Merchants Association   August 2013 - Present
National Automobile Dealers Association   2007 - 2009
Sayville Ford  2006 - 2007
Popular Ford Sales Inc   1983 - 2005

Skills
Team Building, Business Development, Training, Budgets, Troubleshooting, Financial Statement..., Automotive, Automobile, Profit, Sales Process, Customer Retention, Customer Satisfaction, New Business Development, Sales Management, E-commerce, Vehicles, Business Planning, Strategic Planning, Social Media Marketing, Marketing Strategy, Dealers, Retail, Marketing, Parts, Sales, Advertising, Finance, Strategy, Online Marketing, Leadership, CRM, Account Management, Management, Online Advertising, B2B, Sales Operations, Negotiation, Lead Generation, Automotive Aftermarket, Competitive Analysis, Selling, Entrepreneurship, Social Networking, Operations Management, SEM, Direct Sales, Market Planning, Start-ups, Product Marketing, Business Strategy

Education
University of Pennsylvania - The Wharton School
Executive Education Certificate Courses

Saint John's University
Business Administration, Management and Operations

Experience
National Automobile Dealers Association   January 2004 - Present

Education
University of Maryland College Park
BS, Accounting

Experience
ARRS (American Roentgen Ray Society)   March 2015 - Present
National Automobile Dealers Association   October 2014 - March 2015
Antra   May 2014 - September 2014
Shinhan Bank  June 2008 - March 2010
Seoul Metropolitan Police Agency  May 2004 - May 2006

Skills
Software Development, C#, VB.NET, Microsoft SQL Server, Oracle SQL Developer, .NET, ASP.NET, MVC, N-tier, WCF, AJAX, SOAP, LINQ, HTML, HTML5, CSS, JavaScript, jQuery, jQuery UI, Visual Studio, IIS, Microsoft Office, Photoshop, Windows Movie Maker, Java, C++, C, SOA, T-SQL, RESTful WebServices, ASP.NET MVC, VSS, Windows, Visual C#, Windows 8, Linux, Tortoise SVN, SDLC, Agile Methodologies, Scrum, Learn New Software..., Teamwork, ADO.NET, Requirements Gathering, SQL, Software Implementation, Testing, Microsoft Excel, Visual Studio Team...

Education
George Mason University   2010 — 2014
Bachelor's degree, Computer Science

Experience
National Automobile Dealers Association   July 2010 - Present
Gunnison Consulting Group, Inc.   May 2004 - July 2010
High Performance Technologies, Inc. (HPTi)   June 2001 - November 2003
HPTi  2001 - 2003

Skills
Software Development, Requirements Analysis, SDLC, Agile Methodologies, Software Engineering, XML, Integration, C#, SQL, Business Analysis, Software Project..., IT Strategy, Management, Process Improvement

Education
American University   2001 — 2003
MS, Computer Science

Penn State University   1997 — 2001
BS, MSIS

Experience
Dixon Hughes Goodman, LLP  1997 - Present
Dixon Hughes Goodman, LLP  1997 - Present
Dixon Hughes, PLLC  1997 - 2010
Dixon Hughes  1997 - 2010
National Automobile Dealers Association   1980 - 1997

Skills
Financial Analysis, Financial Reporting, Internal Controls, Financial Accounting, Project Management, Accounting, CPA, Auditing, Tax, GAAP, Sarbanes-Oxley Act, US GAAP, Process Improvement, Customer Service, Finance, Financial Statements, Management, Forecasting, General Ledger

Education
Northern Virginia Community College   1978 — 1980

Experience
BSMI   February 2010 - Present
Dean Foods  2007 - 2009
National Automobile Dealers Association   2004 - 2007
NADA  1977 - 2007

Education
Rider College
BS, Business/Accounting

Experience
Rappaport  October 2006 - Present
National Automobile Dealers Association   March 2005 - October 2006
Keystone Automotive Operations  April 2000 - March 2005
Crosstier   March 1998 - April 2000

Skills
Budgets

Education
Radford University   1986 — 1990
BBA

Radford University
Bachelor of Business Administration (B.B.A.)

Experience
Experis Technology Group  July 2013 - Present
Apex Systems  January 2013 - June 2013
Creative Systems and Consulting  October 2012 - January 2013
Standards for Technology in Automotive Retail (STAR)   December 2005 - April 2012
NADA  September 2005 - April 2012
National Automobile Dealers Association   September 2005 - April 2012
USA Mobility  November 2004 - December 2005
Metrocall  November 1994 - November 2004
FirstPage, Inc   December 1989 - November 1994
PageAmerica  June 1983 - December 1989

Skills
Integration, Disaster Recovery, Telecommunications, Software Development, IT Service Management, Process Improvement, Management, Vendor Management, Unix, IT Operations, Project Management, Virtualization, Team Building, Windows Server, Data Warehousing, IT Strategy, Leadership, Networking, Windows, Programming, XML, Linux, ITIL, Java, VoIP, Budgets, Project Planning, Cloud Computing, Business Strategy, Executive Management, Team Mentoring, Strategic Planning, Continuous Improvement, Network Engineering, Server Architecture, Change Management, Process Engineering, SQL Server, C++, Awk, Group Policy, Application Development, Security, Information Technology, IT Management, Troubleshooting, SharePoint, System Administration, Data Center

Education
Fairleigh Dickinson University   1984 — 1988
Bachelor of Engineering (BE), Electrical Engineering

Bergen Community College   1980 — 1982
Associate in Applied Science Degree, Engineering and Computer Science

Experience
National Automobile Dealers Association   2012 - Present

Skills
Healthcare, Administrative..., Healthcare Management, Data Entry, Hospitals, HIPAA, EMR, Outlook, Medical Terminology, Healthcare Information..., Microsoft Office, Microsoft Word, PowerPoint, Microsoft Excel, Access

Education
Northern Virginia Community College
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General

Experience
The Heritage Foundation  February 2015 - Present
NewYork-Presbyterian Hospital  July 2011 - February 2015
Manhattan College  September 2008 - July 2011
Iona College  October 2006 - September 2008
Freelance Writer and Editor  March 1994 - September 2006
American Wholesale Marketers Association   1998 - 1999
National Automobile Dealers Association   1992 - 1995

Skills
Editing, Storytelling, Proofreading, Newsletters, Publications, Magazines, Photography, Research, Editorial, Marketing, Interviews, Fundraising, Copy Editing, Freelance Writing, Creative Writing

Education
Rollins College   1984 — 1988
BA, Humanities

Experience
National Automobile Dealers Association   August 2013 - Present
Arthur J. Gallagher & Co.   October 2010 - October 2012
Mercer  November 2007 - May 2010
Transamerica Retirement Services  2004 - 2007

Skills
Securities, Retirement, Investments, 401k, Portfolio Management, Plan Design, Strategic Financial..., Pensions, Qualified Retirement..., Retirement Planning, Defined Benefit, Series 63

Education
Ohio University
Bachelor, Computer Systems in Business, HR

Experience
Creative Partnerships LLC   December 2008 - Present
Toyota  March 1988 - December 2008
National Automobile Dealers Association   September 1976 - February 1988
The Pit Stop  June 1973 - August 1976

Education
The George Washington University - School of Business   1984 — 1986
MBA, Finance

Monmouth College   1964 — 1969
BA, English Literature

Experience
Nexus Direct  August 2012 - Present
National Automobile Dealers Association   May 1990 - Present
Larry Buick, Inc   May 1972 - December 1988

Education
Campbell University   1968 — 1972
BA, Business Administration

Experience
No Company  January 2015 - Present
National Rifle Association  May 2011 - September 2012
LCG Systems  July 2009 - January 2010
National Automobile Dealers Association   January 2007 - December 2008
National Automobile Dealers Association   August 2005 - January 2007
National Automobile Dealers Association   March 2005 - August 2005
Fairfax County Public Schools  September 2002 - February 2005
Litton PRC  April 1996 - January 1997
Litton PRC  October 1994 - April 1996

Skills
Process Improvement

Education
Johnson & Wales University

Experience
National Automobile Dealers Association   2007 - Present
A.D.A.C.C. Finance Corporation   1997 - 2015
Greater Rochester Enterprises   2005 - 2007
Better Business Bureau of New York State   1997 - 2007
Government Relations  1991 - 2007
Rochester Automobile Dealers Association   1990 - 2007
Automotive Trade Association Executives   1996 - 2006
Economic Development, City of Rochester   1995 - 1997
Aetna Life & Casualty  1987 - 1990
Retail Automotive Sales & Service   1982 - 1987

Skills
Automotive, Automobile, Vehicles, Customer Retention, Profit, Sales Process, Automotive Aftermarket, Parts, Customer Satisfaction, Strategic Planning, Team Building, New Business Development, Sales Management, Account Management, Business Planning, Forecasting, Management, Process Improvement, Marketing, Inventory Management, Sales, Sales Operations, Negotiation, Dealers, Marketing Strategy, Business Strategy, Non-profit Leadership, People Management, Strong Financial and..., Outstanding Ability to..., Collaborative Leadership, Diplomatic, Operations Management, Change Management, Leadership, Strategy, Customer Service, Budgets

Education
Le Moyne College
Bachelor's Degree, Biology

McQuaid Jesuit High School, Rochester NY
College Prep

Experience
National Automobile Dealers Association   January 2014 - Present
Nissan of Newport News  April 2011 - September 2013
Royal Oaks Nissan   November 2009 - April 2011
Lane Management Enterprises   July 2005 - November 2009

Skills
Operations Management, Retail, Continuous Improvement, Supply Chain Management, Process Improvement, Automotive, Strategic Planning, Team Building, Product Development, Business Strategy, Inventory Management, Logistics, Purchasing, Supply Chain, Account Management, Customer Satisfaction, Management, Marketing Strategy, Sales Management

Education
University of Portsmouth   1976 — 1979
Bachelor of Education (BEd), English and Physical Education

University of Portsmouth   1976 — 1979

Experience
Fannie Mae  May 1999 - Present
National Automobile Dealers Association   June 1986 - May 1999

Skills
Financial Analysis, Contract Negotiation, Real Estate Development, Corporate Real Estate, Construction Management, Real Estate Economics, Valuation, Portfolio Management, Property Management, Due Diligence, Disposition, Financial Modeling, Cross-functional Team..., Negotiation, Procurement, Facilities Management, Project Management, Management, Real Estate Transactions, Contract Management, Brokerage, Budgets, Real Estate, Asset Management, Construction

Education
James Madison University
B.A., Finance

Experience
VinLogX   July 2015 - Present
VinLogx - An Ecosystem of Automotive Information   July 2015 - Present
CARFAX  July 1997 - July 2015
Datastorm Technologies   1990 - 1997
Datastorm Technologies/Quarterdeck Corp.   1990 - 1997
Integrated Microcomputer Systems   June 1989 - May 1990
National Automobile Dealers Association   October 1988 - June 1989

Skills
Informatica, Java, C++, Windows, Agile, Programming, MongoDB, Ant, XML, C, Linux, OpenVMS, Oracle SQL, XSLT, XQuery, SQL, Oracle, C#, Web Development, Agile Methodologies, Software Design, Software Development, HTML, Web Applications, VMS, Test Driven Development, JUnit, Software Engineering, Object Oriented Design, Eclipse, Continuous Integration, JSON, OOP, Testing, Extreme Programming, Groovy, Gradle, Pair Programming, RabbitMQ, Software Documentation, Scrum, Software Quality..., Databases, Git, CVS, Grails, Jenkins, Perl, REST

Education
Montgomery College   1987 — 1989
Computer Science

Lincoln University (MO)   1980 — 1983
BA, Mathematics

University of Missouri-Columbia   1976 — 1977
Music

Experience
Smithsonian Enterprises  March 2009 - October 2010
Smithsonian Enterprises  November 2007 - March 2009
Smithsonian Enterprises  February 2007 - November 2007
Smithsonian Enterprises  June 2005 - February 2007
Smithsonian Enterprises  August 2004 - June 2005
USAA  February 1998 - December 2002
USAA  April 1989 - February 1998
TATC Consulting  November 1988 - March 1989
National Automobile Dealers Association   June 1985 - November 1988
National Automobile Dealers Association   January 1984 - June 1985

Education
Tennessee Technological University   1966 — 1969
Accounting

Experience
National Automobile Dealers Association   February 2001 - Present

Education
Lewis and Clark College   1978 — 1982
Bachelor of Arts (B.A.), Psychology & Communications

Experience
National Automobile Dealers Association   2000 - Present

Skills
Team Building, 401k, Leadership, Marketing

Education
George Mason University
Bachelor's degree