National BDPA
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National BDPA Employees
Pivotal Software, Inc. June 2015 - Present
National BDPA 2012 - Present
EMC September 2014 - June 2015
Target February 2012 - September 2014
BSP Software LLC June 2011 - February 2012
Solution Design Group (SDG) January 2011 - June 2011
McKesson January 2011 - June 2011
Sogeti July 2010 - January 2011
Thomson Reuters July 2010 - January 2011
Assurant October 2009 - July 2010
Skills
Spring, Web Services, JUnit, Ant, Hibernate, SDLC, Agile Methodologies, Requirements Analysis, Java Enterprise Edition, JSP, AJAX, REST, JBoss Application Server, Struts, HTML 5, jQuery, JavaScript, Java, MySQL, Tomcat, Oracle RDBMS, Microsoft SQL Server, DB2, Grails, Android Development, Jenkins, Mercurial, Amazon Web Services..., Test Driven Development, Web Applications, JDBC, Software Development, Databases, Linux, SQL, Database Design, Software Design, Servlets, Architectures, Groovy, EJB, JMS, Web Development, Integration, HTML, SOA, Gemfire, Spring Framework, Solution Architecture
Education
WITC New Richmond 2004 — 2005
Network Specialist, Computer networking, CCNA, MCSA, Linux
University of Florida 2001 — 2003
Computer Science
Riverview High School
Southern University September 2008 - May 2013
National BDPA May 2012 - July 2012
Skills
Troubleshooting, Problem Solving, Customer Service, C++, XP, Visio, Software Installation, Research, Windows, Microsoft Office, Internet Troubleshooting, Teamwork, Access, Management, Computer Hardware, Networking, Analysis, Leadership, Windows XP, Databases, Software Documentation, Event Planning, System Administration, Operating Systems, Hardware, Time Management, Active Directory, SQL, HTML, Data Analysis, Programming, Microsoft Excel, PowerPoint
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 2008 — 2013
Majoring in Computer Science
Medtronic January 2015 - Present
National BDPA January 2006 - Present
QKSR Media May 2005 - Present
Medtronic September 2014 - December 2014
Medtronic December 2013 - August 2014
Bethel University August 2011 - May 2014
Medtronic May 2013 - December 2013
Medtronic January 2013 - May 2013
Medtronic January 2012 - December 2012
Medtronic September 2011 - January 2012
Skills
Computer Programming, Creative Problem Solving, Graphic Design, Innovation, Creative Writing, Troubleshooting, Critical Thinking, Recording, Music, Mastering, Teaching, Audio, MySQL, Excel, PowerPoint, Microsoft Office, Problem Solving, HTML, Web Development, Photoshop, Social Networking, Web Design, Programming, Microsoft Word, Networking, JavaScript, Microsoft Excel, Customer Service, Access, SharePoint, Management
Education
Bethel University 2010 — 2014
Computer Science B.A., Computer Science, Mathematics, Psychology, Business
Saint Paul Central High School 2006 — 2010
High School Diploma, Computer Programming
ByteCubed February 2015 - Present
National BDPA 1983 - Present
CSC 2011 - 2013
Tec-Masters, Inc. May 2005 - 2011
NNOA 1986 - 1990
Skills
Strategy, Program Management, Training, Nonprofits, Public Speaking, Community Outreach, Technical Writing, Defense, Small Business, Web Development, Project Management, Leadership, Strategic Planning, Integrated Marketing, Team Building
Education
Marine Corps Computer Sciences School 1986 — 1986
Certificate, Data Systems Officers Course
Temple University 1981 — 1985
BA, Political Sciences/CIS
Central High School
Darden Business School
Certificate, Business Executive Program
The Basic School (Quantico, VA)
Tuck School of Business at Dartmouth
Business Execuitve Program
Blue Cross Blue Shield of Alabama January 2011 - Present
LegalShield, Independent Associate November 2002 - Present
Birmingham Urban League June 2009 - August 2012
ITAC Solutions June 2007 - December 2010
National BDPA 2001 - 2009
Construction Software Technologies: iSqFt - Preconstruction Management Services April 2007 - June 2007
Robert Half Technology February 2006 - April 2007
National Society of Black Engineers (NSBE) 1997 - 2007
GE Aircraft Engines August 2001 - August 2004
Skills
Business Analysis, Six Sigma, Talent Acquisition, PeopleSoft, LinkedIn, Technical Recruiting, Contract Recruitment, Employee Selection, Targeted Selection, Social Networking, Creative Sourcing, Candidate Assessment, Job Description..., Recruitment Operations, Diversity Recruitment, Recruitment Technology, Job Posting, Candidate Screening, Job Fairs, Reference Checking, Referral Generation, Employee Relations, HR Policies, Mass Recruitment, Contract Labor, Permanent Placement, Project Management, Recruiting, Sourcing, Job Descriptions, Referrals, Human Resources, Program Management, Management, Screening Resumes, Job Scanning, Internet Recruiting, Information Technology, Training, Temporary Placement, Onboarding, Employee Benefits, Applicant Tracking..., Team Building, Talent Management, Performance Management, Staffing Services, Consulting, Hiring, Budgets
Education
Tulane University 1997 — 2001
BS, Computer Science
McMain Magnet 1992 — 1997
Naval Safety Center April 2012 - Present
Zenith Challenge Program January 2010 - Present
Norfolk State University 2010 - Present
Bureau of Land Management December 2010 - April 2012
US Joint Forces Command August 2009 - December 2010
National BDPA 2008 - 2010
Sabre Systems Inc. July 2008 - August 2009
Southern University July 2006 - July 2008
US Navy June 1984 - July 2008
Skills
Project Portfolio..., Balanced Scorecard, Earned Value Management, Capital Budgeting, Database Management, Operations Management, Financial Modeling, Financial Analysis, ITIL, Electronic Warfare, Enterprise Architecture, Risk Management, Integration, Resource Management, Change Management, Operational Planning, Requirements Gathering, Cross Functional Team..., Command
Education
Harvard University, John F. Kennedy School of Government 2015 — 2015
National Defense University 2009 — 2014
Chief Information Officer Core Competencies
Naval War College
MA, National Security & Strategic Studies
Defense Acquisition University
Acquisition IT Program Management Level III
Keller Graduate School of Management of DeVry University
CertIficate, Project Management
Morris Brown College
BS, Business Management
The Home Depot April 2011 - November 2012
National BDPA March 2006 - July 2012
Tj maxx December 2007 - May 2008
Skills
Forklift Operator, Customer Service, Customer Satisfaction, Call Processing, Loads, Retail Sales, Inventory, Cashiering, Multi Tasking, Cash Handling Experience, Team Leadership, Teamwork, Telephone Skills
Education
Cincinnati State Technical and Community College 2012 — 2016
Certificate/Associate, Culinary Art
Women's Opportunities Resource Center December 2011 - Present
Tea Country, LLC May 2001 - Present
BDPA IT Thought Leaders 1975 - Present
Omega Psi Phi Fraternity, Inc. 1968 - Present
Boy Scouts of America 2009 - 2010
Drexel University 2001 - 2005
Federal Reserve Bank of Philadelphia 2000 - December 2004
Federal Reserve Bank of Philadelphia 1996 - 2000
Federal Reserve Bank of Philadelphia 1992 - 1996
National BDPA 1990 - 1992
Education
Eastern University 1999 — 2001
MBA, Management
Indiana University of Pennsylvania 1971 — 1974
B.S., Business Mgmt/Systems Analysis
Community College of Philadelphia 1967 — 1969
A.A.S., Computer Science (Data Processing at the time)
Deloitte September 2010 - Present
Lipscomb University March 2014 - Present
ITSMF January 2012 - Present
National BDPA December 2011 - Present
American Airlines January 2010 - September 2010
EDS/HP February 2002 - January 2009
TRW June 1996 - January 2002
Skills
Program Management, IT Management, Integration, Telecommunications, IT Strategy, Vendor Management, Change Management, Team Building, Executive Management, Strategic Planning, Business Intelligence, Business Process..., PMP, Business Strategy, Portfolio Management, International Business, Operations Management, Mergers & Acquisitions, Business Development, Leadership, Consulting, Process Improvement
Education
John Carroll University
BA, Communications
Weatherhead School of Management at Case Western Reserve University
MBA, Finance/MIS
Thompson Scribeworks June 2009 - Present
Self Employed June 2009 - Present
School District of Philadelphia 2007 - Present
National BDPA 1979 - Present
National Public Radio (NPR) 2006 - 2012
Osiris Group 2005 - 2006
Career Communications Group, Inc. June 1995 - November 2005
The Baltimore Sun 1985 - 1999
Philadelphia Inquirer 1975 - 1984
Knight-Ridder Newspapers Inc. (Phila. Inquirer and Tallahassee Democrat 1975 - 1984
Skills
Public Speaking, Research, Publishing, Broadcast, Copy Editing, Books, Editorial, Proofreading, Magazines, Online Journalism, Editing, Journalism, News Writing, Web Content, Newspapers, Staff Development, Newspaper, Feature Articles, Social Media, Publications, Press Releases, Creative Writing, New Media, AP Style, Social Networking, Copywriting, Social Media Marketing, Public Relations, Storytelling, Nonprofits, Blogging, Strategic Communications, Media Relations, Newsletters, Investigative Reporting, Event Planning, Microsoft Office, Writing, Non-profits
Education
Temple University 1979 — 1983
BA, JD, Journalism, Law
Sears Holdings Corporation April 2012 - Present
Blacks Gone Geek October 2007 - Present
National BDPA January 2011 - December 2013
PMI Chicagoland Chapter June 2006 - June 2011
Abbott Laboratories January 2006 - January 2011
Alcatel-Lucent 1997 - 2006
Allstate January 1991 - January 1997
Skills
IT Strategy, PMO, IT Service Management, Supplier Management, Business Analysis, Organizational Change, Business Transformation, Quality Assurance, Windows Server 2008, SharePoint WSS 3.0 and..., SharePoint Designer, Salesforce.com, Google Analytics, Google Apps, Yourmembership.com, Microsoft IIS, Business Architecture, Change Management, Process Engineering, Coaching, Knowledge Management, Supplier Negotiations, Program Management, Telecommunications, Vendor Management, Process Improvement, Mentoring, Team Building, Project Portfolio..., IT Management, Business Process..., Strategic Planning, Project Implementation, Team Leadership, Budget Management, SharePoint, Outsourcing, Cross-functional Team..., MS Project, ITIL, Business Process, Project Planning, Adult Education, Analysis, Leadership, Project Management, IIS, Windows Server, Integration, Budgets
Education
Columbia University in the City of New York
Bachelor of Science, Computer Science
Microtrain
TechOpp January 2014 - Present
Texcel Inc. January 2013 - December 2013
SalesKwik January 2012 - December 2012
VisionIT October 2009 - December 2011
Wilco Information Management, Inc January 1984 - December 2009
National BDPA January 1980 - December 2009
Education
Cleveland State University
Graduate-level coursework in Marketing, Management, Finance, and Technology
Ohio Wesleyan University
BA degree, Computer Science
ALLSTATE INSURANCE COMPANY September 2010 - April 2013
National BDPA January 2010 - December 2011
ALLSTATE INSURANCE COMPANY 2006 - 2009
ALLSTATE INSURANCE COMPANY 2001 - 2005
ALLSTATE INSURANCE COMPANY 1998 - 2001
Skills
Business Process..., SDLC, IT Strategy, Project Management, Organizational Design, Project Portfolio..., Coaching, Cross-functional Team..., Leadership, PMO, Management, Project Planning, Strategy, Performance Management, Organizational..., Entrepreneurship, Team Leadership, Business Process, Requirements Gathering
Education
Northwestern University, Kellogg School of Management, Chicago, IL
Executive Program, Woman’s Senior Leadership Program
University of Illinois at Chicago 2000 — 2003
MBA, Marketing/Finance
Bradley University 1980 — 1983
Bachelor of Science (BS), Computer Science
Lindblom Tech. High School
Sentara Healthcare January 2014 - Present
Boehringer Ingelheim October 2012 - December 2013
National BDPA November 2011 - December 2012
Gorgeous Geeks September 2010 - October 2012
BDPA Hampton Roads April 2011 - September 2012
Agape Counseling January 2010 - April 2011
ACTS, Inc. January 2009 - April 2011
BDPA-HamptonRoads 2008 - 2010
BDPA October 2005 - December 2008
Ferguson Enterprises June 2000 - December 2008
Skills
Program Management, Software Documentation, Business Analysis, Process Improvement, Web Design, PeopleSoft, Troubleshooting, Cross-functional Team..., Project Management, Training, Data Analysis, Databases, Integration, Active Directory, Management, Business Process..., Leadership, IT Project & Program..., Agile & Waterfall..., Web Project Management, Strategy, Strategic Planning
Education
University of Phoenix 2008 — 2010
MBA, Global Business Management
Virginia Commonwealth University - School of Business 1996 — 2000
Bachelor's of Science, Information Systems - Network Management
Hermitage High School
National Society of Black Engineers 2012 - Present
Eli Lilly and Company May 2015 - August 2015
National BDPA 2010 - 2015
The Impact Movement October 2013 - October 2014
GE Healthcare May 2014 - August 2014
GE Healthcare June 2013 - August 2013
Amway Global October 2010 - July 2012
Gentelmen's Quarterly June 2011 - June 2012
Marque' 5 Productions October 2010 - March 2012
Vector Marketing September 2010 - January 2011
Skills
Marketing, Public Speaking, Microsoft Office, Sales Management, Strategic Planning, Music Production, Leadership, PowerPoint, Strategy, Big Data Analytics, Hadoop, Tableau, Knime, Research, Social Media, Teamwork, Microsoft Excel, Time Management
Education
North Carolina Agricultural and Technical State University 2012 — 2016
Bachelor of Science (B.S.), Computer Science/Marketing, 3.15
University of Cincinnati 2010 — 2012
Merrill Lynch October 2014 - Present
Oracle June 2013 - October 2014
MD Global Partners, LLC November 2012 - January 2013
Merrill Lynch November 2009 - December 2011
UVentures 2011 - 2011
Joetta Clark Diggs Sports Foundation May 2008 - August 2008
National BDPA 2006 - 2006
Skills
Entrepreneurship, New Venture Development, Strategic Planning, Statistics, Project Management
Education
Duke University - The Fuqua School of Business 2012 — 2013
Master's degree, Management Studies
Columbia University in the City of New York 2008 — 2012
B.A., Political Science, Sustainable Development
The Hun School of Princeton 2004 — 2008
High School
National BDPA August 2013 - Present
Macy's Systems & Technology October 2000 - Present
Atlanta BDPA December 2011 - August 2013
Aflac June 1998 - October 2000
TSYS April 1996 - May 1998
United States Department of Defense March 1991 - September 1995
United States Department of Defense February 1987 - December 1990
Skills
Business Analysis, SDLC, Retail, Team Leadership, Project Management, Training, Management, Change Management
Education
Columbus State University 1994 — 2009
BA, Business Administration - minor in Computer Science
Citi September 2014 - Present
NGA Human Resources September 2013 - August 2014
NorthgateArinso March 2013 - September 2013
National BDPA May 2012 - March 2013
Confidential Companies August 2010 - March 2013
Vendormate, Inc. July 2012 - September 2012
County Seat Toastmasters July 2010 - December 2010
County Seat Toastmasters January 2009 - June 2010
TSYS 2007 - 2009
TSYS Acquiring Solutions 2007 - 2009
Skills
Project Management, Process Improvement, Change Management, Business Analysis, Business Relationship..., Voice of the Customer, Six Sigma, Vendor Management, Business Process Mapping, Management Consulting, Talent Acquisition, Human Resources, Journalism, Process Identification, Relationship Management, CRM, Training, Project Planning, Recruiting, Consulting, Management, Outsourcing, Strategy, Business Process, Leadership, Business Intelligence, Employee Engagement, Employee Relations, Program Management, ERP, Integration, HRIS
Education
Keller Graduate School of Management/Devry 2010 — 2012
M.S., Information Systems Management/Project Management, Graduated With Dinstinction
University of New Haven 1989 — 1991
M.A., Industrial/Organizational Psychology
University of New Haven 1983 — 1987
B.S., Communication
GSU J. Mack Robinson College of Business/Executive Education
Lean Six Sigma-Green Belt Certification
Institut Catholique de Paris
French
Wells Fargo April 2010 - Present
National BDPA November 2013 - Present
CompTIA's Creating IT Futures Foundation January 2012 - June 2015
National BDPA May 2010 - December 2011
BDPA Charlotte January 2010 - December 2011
ITT Technical Institute October 2010 - February 2011
University of Fairfax December 2008 - 2011
Wells Fargo Bank January 2008 - April 2010
BDPA Charlotte Chapter December 2007 - December 2009
Wachovia June 2006 - January 2008
Skills
CISSP, CISA, MCSE, Information Security, Security, Information Technology, IT Audit, Risk Management, Microsoft Certified..., Non-profit..., Mobile App Development, Social Media Consulting, Team Leadership, Technical Leadership, Cross-functional Team..., Youth Leadership, Teamwork, Leading Positive Change, Community Outreach, Youth Mentoring, Thought Leadership, Strategic Visionary, Social Skills, Personal Development, Network Security, Mobile Applications, Leadership, Penetration Testing, Troubleshooting, Disaster Recovery, Computer Security, Project Management, Business Continuity, Windows Server, Networking, Program Management, IT Management, Software Documentation, Information Security..., Servers, SharePoint, Data Center, Switches, ITIL, Technical Support, Operating Systems, Testing, IT Strategy, Microsoft Exchange, Business Process
Education
Salem International University 2004 — 2006
MBA, Information Security
University of Fairfax 2004 — 2006
MSIS, Information Security
Wentworth Institute of Technology 1994 — 1997
BS, Electronic Engineering
Benjamin Franklin Institute of Technology 1986 — 1988
Associate's degree, Electrical, Electronic and Communications Engineering Technology/Technician
Madison Park High School 1982 — 1986
BDPA Cincinnati January 2014 - Present
GE May 2013 - Present
1N5 Enterprises August 2001 - Present
Alpha Phi Alpha Fraternity, Inc. June 1999 - Present
National BDPA January 2011 - December 2013
General Electric February 2011 - May 2013
Birchwood Parent 2009 - 2012
GE January 2011 - December 2011
GE Infrastructure - Technology November 2005 - February 2011
ARGI Financial Group 2009 - 2010
Skills
Strategic Leadership, Leading Change, Entrepreneur, Six Sigma, Team Building, Problem Solving, Mentoring, Strategic Planning, Planning, Program Management, Change Management, Microsoft Office, Coaching, Public Speaking, Windows, Excel, PowerPoint, Word, Team Leadership, Business Strategy, Lean Manufacturing, Social Networking, Project Planning, Microsoft Excel, Leadership, Social Media, Customer Service, Integration, Entrepreneurship, Project Management, Leadership Development, Management, Process Improvement, Fundraising, Training, Budgets, Microsoft Word, Nonprofits, Organizational..., Business Analysis, Data Analysis, Business Process..., Cross-functional Team..., Analysis, Access, Visio, Vendor Management, Quality Assurance, Operations Management, Management Consulting
Education
Capella University 2010 — 2015
Doctor of Philosophy (PhD), Organization and Management with a Specialization in Information Technology, A
Grantham University 2007 — 2009
MBA, Information Management, A
Capella University 2002 — 2004
MS, Information Technology, A
Hampton University 1988 — 1992
BS, Computer Science
Community College of Rhode Island January 1998 - Present
Bank of America January 2007 - April 2014
National BDPA January 2002 - December 2009
Bank Boston Adm April 2001 - January 2007
Fleet Bank June 1998 - April 2001
Skills
Visio, Business Analysis, Databases, Process Improvement, SDLC, SQL, SharePoint, Program Management, Software Documentation, Integration, Linux, Microsoft Office, Network Security, Vendor Management
Education
Rhode Island College 1994 — 1997
BACHELOR OF SCIENCE/COMPUTER INFORMATION SYSTEMS, COMPUTER INFORMATION SYSTEMS
Community College of Rhode Island 1990 — 1994
Associate’s Degree, Business Administration and Management, General
Ricks College
MBI August 1995 - Present
Customized Solutions February 2009 - Present
BDPA Memphis 2000 - 2005
BDPA National 2002 - 2004
National BDPA 2001 - 2004
Network Group Solutions, Inc. May 1994 - August 1995
FedEx June 1989 - August 1995
Skills
Business Analysis, Visio, Project Management, Process Improvement, Strategic Planning, IT Strategy, Team Leadership, Team Building, Management, Change Management, Program Management, Training, Social Networking, Customer Service, Sales, New Business Development, Project Planning, Contract Negotiation, Marketing, CRM, Account Management, Cross-functional Team..., Microsoft Office, Business Intelligence, Negotiation, Strategy, Sales Management, Leadership, Analysis, Business Development, Operations Management, Salesforce.com, Budgets, Social Media, Start-ups, Public Speaking, Cloud Computing, E-commerce, Business Strategy, Entrepreneurship, Business Process..., B2B, Product Development, IT Management, SEO, Solution Selling, Strategic Partnerships, Enterprise Software, Consulting, Technical Training
Education
University of Cincinnati 1984 — 1989
Teksystems, Inc. September 2009 - Present
Acro Corp September 2004 - July 2008
National BDPA 1990 - 2005
Solect Technology / Amdocs September 2000 - August 2001
Computer Associates (CA) - XECA January 1998 - August 2000
Logicon Syscon Corp March 1997 - January 1998
Hitachi Micro Systems Inc. 1993 - 1996
Skills
Testing, Operational Due..., VMware, Data Center, Time Management, Unix, Disaster Recovery, Servers, Quality Assurance, SDLC, Project Planning, Software Installation, Project Management, Program Management
Education
Alabama State University
B.S., Computer Information Systems
Redford High School 1979 — 1982
High School Diploma, Business Administration and Management, General
Fidelity Investments January 2014 - Present
Fidelity Investments July 2013 - December 2013
City of Durham November 2011 - May 2012
Fidelity Investments June 2011 - August 2011
GE Healthcare May 2010 - August 2010
National BDPA 2009 - 2010
Skills
Visio, Research, Access, Analysis, Data Analysis, Microsoft Office, Software Documentation, Computer Hardware, Databases, SQL, Business Analysis, Microsoft SQL Server, HTML, Project Management, SharePoint, Troubleshooting, Systems Analysis, System Administration, Microsoft Excel, Process Improvement, Windows
Education
North Carolina Central University 2008 — 2011
Bachelor of Science (B.S.), Computer Information Systems
General Electric February 2013 - Present
GE MDS January 2013 - Present
General Electric June 2007 - Present
National BDPA 2012 - 2012
Xerox August 2004 - June 2007
Skills
Recruiting, Private Investigations, Deferred Compensation, Onboarding, Employee Relations, HRIS, Talent Management, Workforce Planning, College Recruiting, Succession Planning, Performance Management, Talent Acquisition, Employee Engagement, Human Resources, Benefits Administration, Applicant Tracking..., HR Policies, New Hire Orientations
Education
Rochester Institute of Technology 2005 — 2007
MA, Human Resources
University at Buffalo 2000 — 2004
BS, Business (concentration in HR/MIS)
DC Department of Health September 2010 - Present
National BDPA 2012 - 2012
University of Missouri, Kansas City School of Dentistry, Biomedical Engineering Services June 2010 - September 2010
Walgreens, Centerpoint Medical Center August 2003 - April 2010
Skills
Research, Program Evaluation, Community Outreach, Public Health, Data Analysis, Data Modeling, Project Management, SDLC, IT Project Lifecycle, Knowledge Management, Technical Writing, Configuration Management, Strategic Communications, Systems Analysis, System Design, Mentoring, Training
Education
University of Maryland 2010 — 2013
Masters, Healthcare Information Systems
University of Missouri-Kansas City 2005 — 2010
Bachelors of Arts in Biology and Bachelors of Arts in Chemistry, Biology and Chemistry
PMI NYC Chapter March 2011 - Present
National BDPA November 2011 - Present
Project Management Institute January 2011 - Present
Edison Group, Inc. July 2011 - May 2012
Healthcare Information and Management Systems Society April 2010 - May 2011
Skills
Project Management, Project Portfolio..., Visio, Program Management, Business Analysis, MS Project, Process Improvement, Requirements Analysis, Software Project..., SDLC, Agile Project Management, Enterprise Software, Access, Cross-functional Team..., PMP
Education
St. Francis College 2007 — 2010
Bachelors, InformationTechnology
Norfolk State University 2001 — 2004
Computer Engineering
Owens & Minor August 2014 - Present
Staffmark July 2006 - March 2014
RWI Transportation LLC April 2010 - May 2011
FSFB Feeding America September 2002 - March 2006
Internal Revenue Service February 2001 - May 2005
National BDPA 2001 - 2003
Skills
Microsoft Excel, Microsoft Word, Microsoft Office, Data Center, Call Center, Telecommunications, EDI, Accounts Receivable, Account Reconciliation, Accounts Payable, Billing Process, Third Party Billing, Administrative..., Problem Solving, Analytics, SAP, Quality Assurance, Oracle SQL, Human Resources, Data Entry, Recruiting, Training, Outlook, Invoicing, Analysis, Software Documentation, Accounting, Call Centers, Project Planning, Sales, Customer Service, Marketing
Education
DeVry University-Ohio 2011 — 2013
Bachelor of Technical Management, focus future courses in Project Management, 3.3
Urban League of Greater Cincinnati 2011 — 2011
Certificate, Customer Service Support/Call Center, Certification of Completion