National Creditors Connection Inc.
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National Creditors Connection Inc. Employees
National Creditors Connection Inc. February 2015 - Present
A.Bottini Enterprises January 2015 - July 2015
Hush Puppies Merrell November 2014 - January 2015
Wilsons Leather November 2014 - December 2014
BASF April 2014 - July 2014
Macy's August 2011 - July 2013
Lucky's Market August 2007 - August 2009
Skills
Microsoft Word, Youth Leadership, Customer Service, Finance, Microsoft Office, Sales, Data Collection, Time Management, Problem Solving, Interpersonal Skills, Lotus Notes, Strongly self-motivated, Data Entry, Microsoft Excel, Direct Sales, Time Value of Money, Economics, Financial Risk, Microsoft Powerpoint, Analysis, Management, Accounting, Communication Skills, Marketing, Advertising, Manufacturing, Critical Thinking, Operations Management, Access, Project Management, Data Analysis, Knowledge Sharing, Strategic Thinking, Leadership, Strategic Planning, Forecasting, Team Leadership, Business Strategy, Team Building, Inventory Management, Roadnet, Money, Routing, Web-based Systems, Social Networking
Education
San Jose State University 2011 — 2013
Bachelor of Science (BS), Business Administration, Finance
Sierra College 2009 — 2011
Associate of Science (A.S.), Business Administration
Westmont High School 2003 — 2007
High School Diploma, Regular/General High School/Secondary Diploma Program
Network Capital Funding Corporation May 2015 - Present
Newport Beach Holdings July 2013 - March 2015
DLJ Financial March 2014 - July 2014
National Creditors Connection Inc. October 2010 - July 2013
Nike February 2009 - September 2010
Macy's November 2008 - February 2010
Skills
Mortgage Lending, Training, Customer Service, Credit, Loss Mitigation, Sales, Finance, Mortgage Servicing, Management, Loans, Call Center, Negotiation, Loan Servicing, Microsoft Office, Foreclosures, Cold Calling, Interviews, Recruiting, Call Centers, Bilingual, Home Equity Loans, Business, Web Design, Spanish, Compliance, FDCPA, TCPA, Creative Writing, Collections, Quality Control, Letter Writing, Communication, Vendor Relationships, Mortgage Banking, Real Estate, Team Building, Refinance, Loan Origination, Leadership, Microsoft Excel, Investments
Education
Santa Ana College 2011 — 2015
Buisness, Buisness Management, B
Golden West College 2008 — 2009
Anyone Home Inc April 2015 - Present
Self-Employed April 2012 - Present
National Creditors Connection Inc. February 2015 - March 2015
TRESTLER RX January 2015 - February 2015
Tilly's October 2014 - December 2014
Michaels Stores, Inc. August 2014 - November 2014
Howie's Game Shack August 2014 - November 2014
Brookfield Residential June 2013 - July 2014
International Language Program August 2013 - December 2013
Kohl's Department Stores October 2012 - January 2013
Skills
Teaching, Spanish, Creative Writing, Administrative..., Microsoft Technologies, Proofreading, Microsoft Office, PowerPoint, Photoshop, Editing, Writing, Research
Education
Saddleback College 2010 — 2016
Transferable Associates Degree, English Language and Literature, General
Capistrano Valley High School 2005 — 2009
High School Diploma, ROP Animation
Flamingo Las Vegas July 2014 - Present
PrideStaff April 2013 - July 2014
National Creditors Connection Inc. September 2012 - April 2013
Kimco Staffing October 2011 - September 2012
Anderson Audio Visual November 2008 - July 2010
Traci McCarty & Associates December 2006 - November 2008
Las Vegas Hilton/CAESAR'S ENTERTAINMENT April 1999 - July 2005
Caesar's Entertainment July 2003 - March 2004
Paris Las Vegas July 2001 - January 2003
Bally's April 1999 - January 2001
Skills
Recruitment/Retention, Bilingual-Spanish, MS Office Suite, Telephone Skills, Administration, General Administration, Human Resources, Full-life Cycle..., Office Administration, ATS, Microsoft Office, Administrative Work, Applicant Tracking..., Hiring, Interviews, New Hire Orientations, Payroll, Recruiting, Screening, Temporary Placement, Temporary Staffing, Training
Education
Universidad de Occidente 1992 — 1996
BS, Business Administration
Mitchell International November 2014 - April 2015
Automotive Internet Management April 2014 - August 2014
University of LaVern September 2013 - November 2013
National Creditors Connection Inc. July 2012 - December 2012
LaGuardia Community College April 2011 - December 2011
Skills
Microsoft Excel, Vendor Management, Outlook, Microsoft Word, Recruiting, Telephone Skills, Call Centers, Data Entry, Interviews, Job Fairs, Management, Microsoft Office, Customer Service, Cold Calling, Social Recruiting, Human Resources, Negotiation, Resume, Time Management, Customer Satisfaction, Leadership, Typing, Wordpress, Spreadsheets, Oracle, Lync, GoToMeeting, MS Excel Pivot Tables, PowerPoint, Training, Social Media
Education
Irvine Valley College 2012 — 2016
3.4
Laguardia Community College 2011 — 2011
Associate's degree, Paralegal Studies, 3.5
Century 21 Realty Masters February 2008 - Present
National Creditors Connection Inc. February 2013 - July 2013
National Creditors Connection Inc. November 2007 - July 2013
IMPAC COMPANIES January 2007 - November 2007
2006 ENCORE CREDIT CORPORATION July 2006 - January 2007
2005 to 2006 Aames Home Loans/Accredit home loans November 2005 - June 2006
AMDEN CORP (CYBERSONIC) May 2003 - November 2004
Inland Protective Services July 1999 - March 2002
Skills
Cold Calling, Closing Skills, Phone Sales, Referral Generation, Fee Negotiation, Closing Deals, Candidate Development, New Business Generation, Quotas, Direct Sourcing, Objection Handling, Customer Retention, Telephone Skills, B2B, Closings, Account Management, Negotiation, Consultative Selling, Coaching, Customer Service, New Business Development, Customer Satisfaction, Problem Solving, Real Estate, Call Center, Lead Generation, Contract Negotiation, Team Building, Team Leadership, Mortgage, Customer Relations, Credit, Client Relationship..., Process Improvement, Email Marketing, PowerPoint, Banking, Time Management, Competitive Analysis, Mentoring, Direct Sales, Public Speaking, Social Media, Risk Management, FHA financing, Real Estate Transactions, Asset Managment, Team Management, Mortgage Lending, Selling
Education
Long Beach City College 1999 — 2002
Political Science and English, 3.25
Robert A 1995 — 1999
High Diploma, General Ed
School name: 1995 — 1999
Irvine Improv Comedy Club October 2000 - Present
National Creditors Connection Inc. September 2008 - July 2013
Kim Hardin Casting July 2010 - August 2010
People's Choice Home Loan November 2003 - July 2006
Skills
Loss Mitigation, Mortgage Servicing, Loan Servicing, Loan Modifications, Mortgage Lending, Loans, Residential Mortgages, Financial Services, Sales, Customer Service, Asset Management, Banking, Call Centers, Credit, Credit Analysis, Customer Retention, Default, Customer Satisfaction, Finance, Financial Analysis, Foreclosures, Leadership, Loan Origination, Mortgage Banking, Portfolio Management, Real Estate, Real Estate Economics, Refinance, Risk Management, Selling, Process Improvement, Microsoft Excel
Education
California State University-Fullerton 1998 — 2003
Bachelor of Arts (B.A.), Communictions; Broadcast Journalism
Black Knight Financial Services (Fidelity National Commerce Velocity) September 2011 - Present
National Creditors Connection Inc. 2010 - 2011
Citi Residential Lending 2007 - 2009
AMC Mortgage Services 2005 - 2007
Ameriquest Mortgage 2001 - 2004
Relational Data Systems 1997 - 2001
Prudential Real Estate Affiliates, Inc. 1995 - 1997
Plaza Home Mortgage Bank 1992 - 1994
Skills
Vendor Management, SDLC, Business Analysis, Process Improvement, Business Intelligence, Cross-functional Team..., SharePoint, Project Management, ITIL, PMP, Software Development, Management, Disaster Recovery, Six Sigma, Agile Project Management, Quality Assurance, MS Project, Strategy, Microsoft SQL Server, Software Project..., Enterprise Architecture, Leadership, Enterprise Software, CRM, Analysis, Visio, Requirements Analysis, Project Planning, Troubleshooting, IT Strategy, Software Documentation, Cloud Computing, Testing, PMO, Data Warehousing, Team Leadership, Strategic Planning, Microsoft Project
Education
Universitatea "Politehnica" Bucharest 1980 — 1985
Master of Science (MSc)
Irvine Valley College 2011 — 2011
Certificate of Achievement
National Creditors Connection Inc. January 2012 - Present
Rose-Hulman Institute of Technology November 2005 - Present
Verified Protective Services March 2003 - Present
Kroger June 1999 - November 2005
Skills
Surveillance, Private Investigations, Police, Executive Protection, Physical Security, CCTV, Security, Public Safety, Email Tracing, Process Service, Probate Research & Heir..., Criminal Defense..., Anti-piracy, Skip Tracing, Certified Identity..., Internet Research, Investigation, Customer Service, Microsoft Excel, Background Checks, Criminal Investigations, Microsoft Office, Criminal Justice, Security Management
Education
Indiana State University 1998 — 2002
Bachelor's degree, Criminology
North Central High School - Farmersburg, IN 1994 — 1998
Time Warner Cable Business Class June 2013 - Present
National Creditors Connection Inc. March 2011 - April 2013
AT&T June 2007 - January 2011
AT&T Mobility August 1994 - January 2011
AT&T Mobility October 2005 - July 2007
AT&T Mobility September 2003 - October 2005
AT&T Mobility January 2001 - September 2003
South Coast Environmental Supply December 1993 - August 1994
Skills
Sales Management, Account Management, Selling, CRM, Leadership, Direct Sales, Sales Process, Marketing, Marketing Strategy, Strategic Partnerships, Solution Selling, Strategy, Sales, Sales Operations, SaaS, Customer Satisfaction, Call Centers, Wireless, Business Development, B2B, Product Marketing, Enterprise Software, Management, Lead Generation, Direct Marketing, Marketing Management, Analytics, Government
Education
University of California, Santa Barbara 1988 — 1992
BA, Economics
Foothill High School
Agero, Inc. July 2012 - Present
National Creditors Connection Inc. August 2009 - July 2012
ACC Consumer Finance June 2005 - August 2009
Triad Financial June 2003 - January 2004
HSBC 1998 - 2003
First Bank June 1995 - July 1998
National City Bank 1991 - 1995
Skills
Strategic Planning, Product Development, Loans, B2B services, Sales, Business Process..., Leadership, Sales Management, Mortgage Lending, B2B, Business Development, Executive Management, New Business Development, Finance, Customer Satisfaction, Credit, Coaching, Sales Operations, Customer Service, Sales Process, Marketing, Strategy, Banking, Management, Account Management, Team Building, Negotiation, Cross-functional Team..., Competitive Analysis, Business Planning, Training, Insurance, Marketing Strategy, Call Centers, CRM, Recruiting, Operations Management, Process Improvement, Risk Management, Project Planning, Vendor Management, Contract Negotiation, Strategic Partnerships, Direct Sales, Loan Origination, Financial Services, Relationship Management, Cold Calling, Customer Retention, Forecasting
Education
Southern Illinois University, Edwardsville 1993 — 1995
Master of Business Administration (M.B.A.)
Eastern Illinois University 1984 — 1988
Bachelor's Degree
Chase October 2013 - Present
On-Site.com 2014 - 2014
On-Site.com 2014 - 2014
Starbucks May 2013 - October 2013
Advantage Sales and Marketing March 2013 - April 2013
National Creditors Connection Inc. September 2011 - January 2013
Sharp Electronics through Apple One June 2011 - September 2011
Verizon Wireless through Artech, Inc April 2010 - March 2011
The Hartford December 2005 - November 2008
Metallic Power, Inc. November 1999 - September 2004
Skills
Human Resources, HR Policies, Employee Relations, HR Consulting, Recruiting, Project Management, Training Skills, Compensation & Benefit, Performance Management, Taleo, Microsoft Excel, Microsoft Word, PowerPoint
Education
Ashford University 2007 — 2011
BA, Organizational Management with an emphasis in Human Resources
Ashford University 2007 — 2011
Bachelor of Arts, Public Relations and Marketing
Bank of America December 2012 - Present
3 Point Asset Management October 2012 - November 2012
National Creditors Connection Inc. April 2011 - June 2012
Mortgage Outreach Services December 2010 - September 2011
Citi April 2001 - February 2009
Bank of America January 1989 - January 2000
Skills
Customer Service, Loan Modifications, Foreclosures, Investor Reporting, Investor Guidelines, Bankruptcy, NACHA, FTC, FDCPA, HAMP, HAFA, Home Equity Lines of..., Collections, HARP, Banking, Credit, Credit Analysis, Default, Due Diligence, FHA, FHA financing, Finance, HUD, Harp, Loan Origination, Loan Servicing, Loans, Loss Mitigation, Mortgage Banking, Mortgage Lending, Mortgage Servicing, Mortgage Underwriting, REO, Refinance, Residential Mortgages, Short Sales, VA loans
Education
Cypress College 1992 — 1997
NA, Business
Cerritos College 1989 — 1992
NA, Psychology
The Members Group July 2010 - Present
National Creditors Connection Inc. March 2010 - July 2010
Early Warning Services December 2006 - March 2010
PSCU Financial Services May 2005 - December 2006
Certegy March 2001 - May 2005
Fish Out of Water Productions May 2000 - March 2001
PSCU Financial Services June 1996 - May 2000
Skills
Consultative Selling, Account Management, Strategic Planning, Customer Relations, Contract Negotiation, Risk Management, Process Improvement, Financial Analysis, Credit Card Processing, Loss Mitigation, Credit Cards, New Business Development, Payments, Cards, Financial Services, Debit Cards, Credit, Payment Card Processing, Solution Selling, Electronic Payments, Relationship Management, Mobile Payments, Business Analysis, Salesforce.com, Analysis, Business Development, Portfolio Management, Credit Unions, Sales, Payment Systems, Chip & PIN, Customer Service, Leadership, Vendor Management, Banking, Selling, Customer Satisfaction, Team Leadership, Financial Institutions, Product Management, Executive Management, Analytics, Sales Management
Education
Arizona State University 1992 — 1994
Post-Bac Teacher Certification, Secondary Edcuation
Arizona State University 1988 — 1992
BA, Sociology
Shadow Mountain High School 1984 — 1988
Glanbia Nutritionals October 2010 - Present
Sprouting Scholars September 2008 - Present
National Creditors Connection Inc. 2008 - 2010
Novel Ingredient Services March 2007 - May 2008
Compupay 2004 - 2007
Private Lessons, Inc 1997 - 2004
Skills
Product Development, Contract Negotiation, Team Building, Negotiation, Account Management, Sales Management, Marketing Strategy, Marketing, Strategic Planning, Sales, Customer Service, New Business Development, Trade Shows, CRM, Direct Sales, Strategic Partnerships, Manufacturing, Purchasing, Forecasting, Cross-functional Team..., Food, Logistics, Process Improvement, Inventory Management, Operations Management, Selling, Supply Chain, Business Development, Key Account Management, Lead Generation, Sales Operations, Management, Competitive Analysis, P&L Management, Pricing, B2B
Education
University of Miami - School of Business 1999 — 2003
BBA, Marketing and Psychology
Delta Management Associates Inc March 2011 - September 2011
Associated Credit Services October 2010 - March 2011
National Creditors Connection Inc. November 2008 - September 2010
CBC Companies March 2007 - April 2008
Collection Company of America February 2000 - June 2006
EOS CCA 2000 - 2006
Boston Brace 1997 - 2000
Skills
Leadership, Business Development, Sales Operations, Training, Sales, Marketing, New Business Development, Negotiation, Contract Negotiation, Call Centers, Customer Service, Time Management, Human Resources, Financial Services, Account Management, Employee Benefits, Customer Retention
Education
University of Phoenix 2006 — 2009
MBA, Masters in Business Administration
Bridgewater State University 1993 — 1997
BA, Communicationa
Optimal Blue July 2014 - Present
Mountain West Financial, Inc. 2013 - June 2014
National Creditors Connection Inc. 2010 - 2013
Plaza Home Mortgage 2009 - 2010
Freedom Mortgage 2007 - 2009
First Franklin 2003 - 2008
Skills
New Business Development, Account Management, Underwriting, Consultative Selling, Credit, Mortgage Lending, Loans, Selling, Business Development, Sales, Mortgage Banking, Sales Management, FHA, Refinance, Residential Mortgages, Competitive Analysis, Loan Origination, Training, Management, Loss Mitigation, Business to Business..., Vertical Sales, C-Level Sales, Loan Servicing, Marketing, Leadership, Call Centers, Financial Services, Mortgage Servicing, Vertical Marketing, Sales Operations, CRM, Cold Calling, Process Improvement, Customer Satisfaction, Banking, Insurance, Coaching, Credit Analysis, Executive Management, Finance, Real Estate, Risk Management, Time Management, Relationship Management, Customer Retention, Portfolio Management, Credit Risk, Mortgage Underwriting, Business Planning
Education
University of Arizona 1989 — 1994
BA, Spanish
St.Mary's High School 1984 — 1989
National Creditors Connection Inc. November 2008 - Present
Independent Contractor,Mortgage, Lendors & Title Company March 2005 - Present
Siena Literacy Center March 2009 - July 2010
Alutiiq November 2008 - April 2010
Greater Outreach COGIC April 2000 - August 2008
State of Michigan July 1987 - March 2000
Skills
Microsoft Office, Time Management, Testing, Team Building, Strategic Planning, Sales, Social Media, Sales Management, Research, Recruiting, Real Estate, QuickBooks, Public Speaking, Project Management, Process Improvement, Negotiation, Management, Loans, Leadership, Insurance, Event Management, Marketing, Event Planning, Marketing Strategy, Customer Service, Customer Satisfaction, Contract Negotiation, Employee Relations, Curriculum Design, Coaching, Call Centers, Budgets, Adobe Acrobat, Business Development, Accounting, New Business Development, Operations Management, Outlook, Account Management, Public Relations, Microsoft Word, Process Scheduler, Training, PowerPoint, Windows, Fundraising, Microsoft Excel, Proofreading
Education
Madonna University - Graduate Studies 2006 — 2009
MBA, Business
Davenport University 2000 — 2003
Bachelors of Business Administration, Management
Mark H. Schrader, CPA May 1996 - Present
Tidalwave Finance Corporation September 2013 - March 2015
National Creditors Connection Inc. September 2011 - May 2013
Moroni Electric Co. July 2010 - August 2011
Interior Electric, Inc. January 2008 - September 2008
PRMS, Inc. November 2004 - September 2007
Jefferson Wells March 2003 - October 2004
Skills
GAAP, Financial Reporting, SOX, Accounting, Auditing, Treasury Management, Accounting Software..., Financial Management, Managerial Finance, Sarbanes-Oxley Act, Accounting Applications, Variance Analysis, Strategic Financial..., CPA, Finance, Tax, Financial Statements, Budgets, Sarbanes-Oxley, Corporate Finance, Financial Planning, Management
Education
California State University-Long Beach - College of Business Administration 1976 — 1978
B.S. in Business Administration, Accounting Major
Gallagher Bassett Services, Inc. December 2014 - Present
Honda Center/Anaheim Ducks June 2013 - Present
State Farm March 2014 - December 2014
ARAMARK November 2010 - August 2013
National Creditors Connection Inc. July 2000 - January 2013
Skills
Customer Service, Process Improvement, Microsoft Office, Strategic Planning, Call Center, Team Building, Call Centers, Management, Risk Management, Time Management, Sales Management, Sales, Negotiation, Marketing, Selling, Customer Satisfaction, Leadership, Operations Management, CRM, Account Management, Training, Budgets, Customer Retention, Sales Operations
Education
Orange Coast College
Certificate in Hotel Management, Hospitality Administration/Management
Rancho Santiago Canyon 2009 — 2010
Certificate Of Project Management
Cal State Fullerton 1998 — 2013
BA of International Business
Ranch & Resort Group, Inc. June 2014 - Present
Ressler Motors 2010 - Present
Great Lakes Water West, LLC August 2010 - Present
Infinity Entertainment, LLC August 2008 - Present
Bohol Web Design August 2012 - January 2014
National Creditors Connection Inc. August 2008 - December 2011
Gallatin County Election Dept November 2000 - July 2010
Guild Mortgage Company May 2009 - May 2010
Yellow Stone Club December 2009 - April 2010
Prudential FinancialFinancial Services Rep November 2007 - May 2008
Skills
Loans, Mortgage Lending, Credit, Selling, Customer Service, Real Estate, Refinance, Automobile, Sales Management, Mortgage Banking, Small Business, Finance, FHA, Contract Negotiation, Car Loans, Mortgage, Credit Analysis, Web Design, Insurance, Commercial Lending, Sales, Construction Loans, Contact Management, Underwriting, Mortgage Underwriting, SEO, Managed Hosting, Title Insurance, Escrow, GAP, Service Contract Sales, Fixed Annuities, Credit Scoring, HIPAA, JavaScript, HTML, Programming, Life Insurance, Health Insurance, Annuity Sales, Managerial Finance, Employee Training, Real Estate Economics, Investment Properties, Rate Negotiation, ROUTE ONE, VIN SOLUTIONS, SIERIES 6 & 63, ADP, GM Certified F & I...
Education
CONNOLE-MORTON 2014 — 2014
60 HOURS OR EDUCATION, Real Estate, PASS
GAR - Core CE Class 2014 — 2014
4 Hours, Real Estate Core Class
Real Estate License Rookie Course 2014 — 2014
12 Hours, Real Estate
Achieving F&I Excellence 2012 — 2012
Management Certification Reahard & Associates, Finance and Financial Management Services, 100
April 2004America's 2004 — 2004
REAL ESTATE LICENSE, ALL THINGS REAL ESTATE
Montana State University-Bozeman 1999 — 2003
Bachlor of Science, Political Science
University of Wisconsin-Milwaukee 1999 — 2000
Summer Classes, General
Wauwatosa East High School 1994 — 1999
GED, GENERAL
Time Warner Cable Corporate February 2010 - Present
National Creditors Connection, Inc July 2008 - October 2009
Bear Stearns/EMC Mortgage July 2002 - July 2007
Verzion September 1990 - January 2001
Skills
Microsoft Office, Executive Office..., Communication..., Organization Skills, Planning & Scheduling, Time Management, People Management, Reporting & Analysis, Travel Logisitics, Social Media..., Supply Management, Call Center, Mortgage Banking, Mortgage Lending, Mortgage Servicing, Loan Servicing
Education
Tennessee State University 1984 — 1989
Bachelor's Degree, Business Administration and Management, General
BGE January 2014 - Present
BGE HOME April 2012 - Present
Gordon Services TA Coverall Services February 2000 - Present
National Creditors Connection Inc. January 2010 - August 2012
ALW Sourcing, LLC September 2011 - April 2012
Sandy Spring Bank April 2010 - June 2011
LoanCare Mortgage Servicing Center February 2008 - March 2010
Fidelity Home Mortgage Corporation June 2006 - February 2008
Omini Mortgage Company February 2004 - June 2006
Wells Fargo Bank September 2002 - January 2004
Education
Mergenthaler Vocational Technical
Morgan State University
Business Administration Major
Hoovers Inc. August 2013 - Present
National Creditors Connection Inc. August 2012 - Present
Leaders in Sales Management Business Development in Austin, TX January 2013 - August 2013
National Creditors Connection, Inc. September 2008 - August 2012
Verizon Wireless April 2007 - April 2008
AT&T Wireless August 2000 - April 2007
Skills
Negotiation, Selling Skills, Account Management, Mortgage Lending, Call Center, Business Development, Strategic Partnerships, Leadership, Sales Management, Sales Process, Strategic Planning, Financial Services, Client Retention..., Solution Selling, Needs Analysis, Autism Spectrum..., Account Servicing, Marketing, Loans, Sales, Call Centers, Customer Satisfaction, Sales Operations, Customer Retention, CRM, B2B, Credit, Executive Management, Team Building, Credit Cards, Process Improvement, Relationship Management, Selling, Loss Mitigation, Risk Management, Banking, Finance, Operations Management, Training, Management, Enterprise Software, New Business Development, Direct Sales, Cold Calling, Competitive Analysis, Customer Experience, Contract Negotiation, Salesforce.com, Coaching
Education
University of Southern California 1990 — 1993
BA, Theatre
San Clemente High School
San Clemente High School
National Creditors Connection Inc. January 2015 - Present
Gary Bale Redi-Mix Concrete May 2014 - December 2014
Tomarco July 2013 - May 2014
Landmark Medical Management August 2012 - July 2013
Metalsa July 2010 - January 2011
JT Electronics March 2010 - June 2010
Jack in the Box November 2007 - February 2010
Skills
Customer Service, Microsoft Excel, PowerPoint, Microsoft Word, Research, Teamwork, Purchasing, Filing, Customer Satisfaction, Inventory Management, Data Entry, Process Improvement, Time Management, Outlook, Phone Skills, OnBase, Medisoft, Medical Records, Accounts Payable, Supervisory Skills, Continuous Improvement, Organization, Access, Team Leadership, Fax, Visio, Budgets, Analysis, Quality Assurance, Process Scheduler, Project Coordination, Strategic Planning, Inventory Control, Spreadsheets, Administrative..., Invoicing, Office Management, Coordination, Microsoft Office, Windows, Sales, Shipping, Leadership, Negotiation, Mas 90, Vendor Relationships, Telephone Skills, Accounting, General Ledger
Education
Saddleback College 2014 — 2016
Associate's Degree, Accounting and Business/Management
Superior Financial Soluctions Mortgage Division February 2014 - Present
Emery Federal Credit Union January 2013 - January 2014
National Creditors Connection Inc. November 2010 - December 2012
Legacy Financial Products October 2009 - January 2011
Shared Resource Technology Group July 2006 - October 2009
Liberty Check Printers February 1996 - July 2006
Lambda / Proton 1984 - 1990
Skills
Sales Management, Strategic Planning, Credit, Customer Relations, Account Management, Team Building, Banking, Contract Negotiation, Negotiation, Consultative Selling, Customer Service, Coaching, Loans, Financial Analysis, Problem Solving, New Business Development, Product Development, Mortgage, Compliance, Underwriting, Credit Cards, Business Strategy, Budgeting, Forecasting, Mentoring, Risk Management, Executive Management, Contract Negotiations, Mortgage Lending, Selling, Leadership, Call Centers, Training, Budgets, Insurance, Process Improvement, Finance, Sales Operations, Loan Origination, Direct Sales, Cold Calling, Management, Sales
Education
University of Cincinnati 1984 — 1989
Economics
LaSalle High School 1980 — 1984
Atlas Field Services, Inc. November 2012 - January 2015
Kramerica Market Analytics, Inc. dba Textbook Insurance Solutions (Horace Mann) October 2010 - May 2013
AMERICAN RIVER HEALTHPRO (SAFE) CREDIT UNION August 1994 - July 2009
NATIONAL CREDITORS CONNECTION, INC October 1991 - July 1994
SchoolsFirst Federal Credit Union January 1983 - May 1991
California and Nevada Credit Union Leagues (CCUL) July 1980 - January 1983
Skills
Strategy, Marketing, Strategic Planning, Mergers, Investments, Leadership, Strategic Financial..., Credit, Start-ups, Risk Management, Executive Management, Credit Unions, Mergers & Acquisitions, Cross-functional Team..., Process Improvement, Management, Sales, Sales Management, Training, Budgets, Finance, Financial Planning, Team Building, Banking, Financial Services, Change Management, Coaching, Business Development
Education
University of California, Irvine
Bachelor of Arts, Economics
National Creditors Connection Inc. March 2010 - Present
Nationstar, a Division of Fortress Investment Group June 2002 - October 2007
Skills
Negotiation, Customer Relations, New Business Development, Process Improvement, Consultative Selling, Sales Management, Contract Negotiation, Outsourcing, Loss Mitigation, Loan Modifications, Business Process..., GSE, Legal Compliance, Compliance, FHA, State Compliance, OCC, FHLMC, PMI, Collections, BPO, Loan Servicing, Vendor, Lower Costs, Delinquency Management, Customer Experience, VA loans, 3rd Party Relationships, 3rd Party Partnerships, 3rd Party Integrations, Performance Metrics, Performance Measurement, Business Strategy, Mortgage Modification, Modifications, Cost Benefit, Process Simplification, Project Management, Project Coordination, Project Planning, Strategic Alliances, Strategic Leadership, Strategic Sourcing, Strategic Consulting, Strategic Business, Strategic Partnerships, Strategic Thinking, Strategic Planning, Customer Service, Mortgage Servicing
Education
University of North Carolina at Charlotte
Thales Avionics Inc. January 2013 - Present
Thales Avionics Inc. January 2013 - Present
Thales Avionics Inc. October 2010 - Present
BDS Marketing December 2004 - October 2010
National Creditors Connection Inc. 2002 - 2004
Skills
Accounting, Analysis, Budgets, Business Analysis, Finance, Financial Analysis, Financial Reporting, Forecasting, Program Management, Strategy, Internal Controls, Management
Education
California State University-Fullerton 2003 — 2007
BA, Finance
Paul Mitchell Schools December 2014 - June 2015
National Creditors Connection Inc. April 2010 - August 2011
Self Employed January 2006 - December 2009
Keller Williams Realty 2005 - 2006
Shaklee 2003 - 2005
AT&T Wireless January 1995 - January 2003
Skills
Process Improvement, Management, New Business Development, Customer Satisfaction, Customer Service, Sales Operations, Telecommunications, Selling, CRM, Call Center, Account Management, Real Estate, Direct Sales, Sales Management, Solution Selling, Call Centers, Sales Process, Leadership, Cold Calling, Credit, Time Management, Team Building, Customer Experience, Customer Retention, Training, Sales
Education
Paul Mitchell the School-Rhode Island 2014 — 2016
Cosmetology License, Hair Styling/Stylist and Hair Design
University of Phoenix
Bachelor of Science, Business Management
It Works! Global January 2015 - Present
Vestar May 2014 - Present
Residential Design Services June 2013 - April 2014
National Creditors Connection Inc. May 2013 - June 2013
Guardian Security Systems July 2012 - March 2013
Vestar March 2009 - May 2012
Skills
Real Estate, Leases, Office Management, File Management, Data Entry, Contract Negotiation, Landlords, Lease Administration, Outlook, Property Management, Tenant, Budgets, Customer Service, MRI Software, Shopping Centers, Mas 90, QuickBooks, Fax, Postage Meter, Spreadsheets, Telephone Skills, Invoicing, Expenses, PowerPoint, Microsoft Office, Microsoft Word, Microsoft Excel, Real Estate Development, Marketing, Accounts Payable, Accounts Receivable, Account Management, Commercial Real Estate, Construction, Corporate Real Estate, Event Management, Leadership, Management, Retail
Education
University of Phoenix 2006 — 2007
Law Offices of James Crawford May 2015 - Present
Law Offices Of Vincent W Davis And Associates January 2015 - April 2015
Assemblywoman Julia Brownley February 2012 - May 2012
Congressman Henry A. Waxman January 2012 - April 2012
Ligne Agency October 2011 - January 2012
National Creditors Connection Inc. July 2011 - September 2011
Dixon & Daley, LLP June 2004 - September 2009
Skills
Public Relations, Event Planning, Facebook, Social Media, Bilingual, Nonprofits, Social Networking, Project Planning, Telephone Reception, Filing, Legislative Relations, Electronic Filing, Legal Research, Legal Writing, Microsoft Office, Public Speaking, Westlaw, Research, Editing, LexisNexis
Education
Western State University College of Law 2013 — 2016
Doctor of Law (J.D.)
University of California, Los Angeles 2008 — 2012
B.A., Political Science
National Creditors Connection Inc July 1999 - Present
California Credit Union Collectors Council April 1996 - Present
National Creditors Connection Inc. July 1999 - October 2008
MCT Group 1996 - 1999
American First Credit Union 1992 - 1996
Pacific Community Credit Union (formerly Beckman Employees CU) 1987 - 1992
Skills
Loans, Loan Servicing, Mortgage Lending, Credit, Customer Service, Organization, Problem Solving, Loss Mitigation, Banking, Strategic Planning, Sales, Risk Management, Credit Cards, Financial Services, Leadership, Loan Origination, Management, Mortgage Banking, Relationship Management, Sales Management, Selling, Vendor Management, Executive Management, FHA, Finance, Credit Analysis, Mortgage Servicing, Credit Unions
Education
Fullerton College 1985 — 1989
Business Administation
Sonora High School 1982 — 1985
National Creditors Connection Inc. January 1995 - Present
Education
University of Southern California
Keller Williams Realty September 2014 - Present
National Creditors Connection Inc. 2014 - 2015
Westgate Resorts May 2012 - January 2014
Holiday Retirement 2010 - 2011
Spittal Builders September 2006 - 2010
Universal Technical Institute 1990 - 2006
ADT 1982 - 1989
Eastman Kodak 1972 - 1981
Skills
Sales, Management, Cold Calling, Direct Sales, Team Building, Networking, Marketing, Interviews, Construction, Leadership, Training, New Homes, Energy, Active Learning, Student Recruiting, Staff Development, Admissions, Inside Sales, Customer Service, Outside Sales, Road Warrior, Change Agent, Hunter, Trust Agent, Site Inspections, Home Inspections, Special Investigations, College Recruiting, Public Speaking, Customer Retention, Strategic Planning
Education
Rochester Institute of Technology
Bachelor of Science, Business Administration, Business Administration/Management, Marketing & Psychology, 2.8 - 4.0
Kodak Marketing Education Center 1977 — 1977
Certificate for Professional Sales, Professional Direct Outside Sales, 3.8
Allegheny Technologies Incorporated (ATI) April 2014 - Present
Lowe's Home Improvement August 2008 - April 2014
Property Investment/Management June 2008 - 2014
Lowe's Home Improvement August 2007 - August 2008
National Creditors Connection Inc November 2004 - May 2007
Department of Veterans Affairs - D.C. Headquarters June 2006 - September 2006
Skills
Customer Service, Microsoft Excel, Microsoft Office, PowerPoint, Microsoft Word, Strategic Planning, Project Management, Team Building, Process Improvement, Inventory Management, Management, Time Management, Event Planning, Coaching, Public Speaking, Event Management, Inventory Control, Logistics, Policy, Operations Management
Education
Oregon State University
Bachelors of Science Degree, Business Administration
GWI Green Wave Ingredients May 2014 - Present
National Creditors Connection Inc November 2002 - Present
Skills
Strategic Planning, Team Building, Project Planning, Leadership, Management, Business Strategy, Microsoft Office, Financial Reporting, Business Analysis, Requirements Analysis, Process Improvement, Accounting, Budgets, Risk Management, Microsoft Excel, Business Process...
Education
California State University-Long Beach
Business Administration and Management, General
Lake Elsinore Unified School District September 2014 - Present
CSMC June 2013 - Present
National Creditors Connection Inc. April 2008 - January 2013
Custom Business Solutions, Inc. January 2007 - April 2008
U.S. Data Products, Inc. May 1999 - July 2006
Skills
PeopleSoft, Risk Management, Loans, Mortgage Lending, Process Improvement, Credit, Loss Mitigation, Mortgage Servicing, Loan Servicing, Microsoft Word, Outlook, Default, Accounts Payable, Account Reconciliation, Data Entry, General Ledger, Accounts Receivable, Payroll, Budgets, Accounting, Customer Service, Finance
Education
Rancho Santiago College 1999 — 2003
Orange Coast College 1997 — 2001
Associate's degree
Rescom Exteriors Inc. December 2004 - Present
Blythwood Kennels December 2002 - December 2004
National Creditors Connection Inc. January 2001 - December 2002
Advanced Detection,Inc. March 1999 - January 2001
Skills
Marketing Strategy, Sales Management, Sales, Online Advertising, Social Media Marketing, Social Media, New Business Development, Customer Service, Strategic Partnerships, Video, Marketing, Advertising, Strategic Planning, Entrepreneurship, Direct Sales, Training
Education
University of Massachusetts, Amherst 1997 — 1998
Hoosac Valley H.S. 1992 — 1996
CKE Restaurants, Inc. August 2013 - Present
National Creditors Connection Inc. 2008 - 2013
Cookie Lee Jewelry 2004 - 2008
Clothestime 1986 - 2003
Skills
Accounts Receivable, A/R analysis, Third Party Billing, Client Billing, Loss Mitigation, Credit, Accounting, PeopleSoft, Loans, Loan Servicing, Finance, Mortgage Servicing, Credit Cards, Banking, Mortgage Banking, Credit Analysis, Loan Origination, Call Centers, Mortgage Lending, Executive Management, Risk Management
Education
Fullerton College 1986 — 1988
Accounting and Finance
Atlantic Coastal Cooling & Heating, Inc May 2014 - Present
Orange County Transportation Authority February 2014 - April 2014
Experian Consumer Direct April 2013 - October 2013
National Creditors Connection Inc. December 2011 - November 2012
Bank of America May 2010 - November 2011
Specialized Marketing Services June 2008 - May 2010
ProMedical Alliance, LLC November 2007 - May 2008
PSB Integrated Marketing April 2005 - November 2007
MBNA July 1995 - August 2004
Skills
Account Management, Agency Relations, Marketing Strategy, Microsoft Office, Adobe Acrobat, SharePoint, Filemaker Pro, Analysis, Client Service, Client Relationship..., Client Development, Presentation Development, Customer Presentations, Budgeting, Production, Excel, Invoice Processing, Project Estimation, Project Execution, Sales Management, Inside Sales, Microsoft CRM, Services Sales, Debt Collection, Credit Unions, Financial Institutions, Marketing, Sales, Budgets, Management, CRM, Sales Operations, Project Management, Strategy, Direct Mail, Microsoft Excel, Client Services, Financial Services, Direct Marketing, FileMaker
Education
University of California Irvine 2013 — 2014
Internet Marketing Certification, Internet Marketing
University of Delaware 1992 — 1995
Bachelor of Arts, Mass Communications, 3.72
National Creditors Connection Inc. August 2011 - Present
National Creditors Connection Inc. November 1992 - January 2012
Education
California State University-Long Beach - College of Business Administration
BS, Business Administration-Accounting
Self Employed June 2013 - Present
National Creditors Connection Inc. 2009 - Present
Helios Global, Inc. November 2009 - June 2013
Systems, Maintenance & Technology, Inc. August 2005 - February 2009
Regency Title and Escrow LLC January 2002 - August 2005
Giant Food July 2000 - January 2002
Columbia Transcom October 1999 - July 2000
DV Recording Services, Inc. January 1997 - September 1999
Omnifics August 1996 - January 1997
Systems, Maintenance & Technology, Inc. May 1992 - August 1996
Skills
Account Reconciliation, Accounts Payable, Invoicing, Accounts Receivable, Sellers, Government, Mortgage Lending, Loans, Small Business, PowerPoint, QuickBooks, Payroll, Microsoft Excel, Customer Service, Real Estate, Microsoft Office, General Ledger, Short Sales, Notary Public, Investment Properties, Foreclosures, Accounting, Finance
Education
Strayer University 2009 — 2012
None, Accounting
Potomac College
The Ayco Company, L.P., A Goldman Sachs Company October 2013 - Present
National Creditors Connection Inc. July 2011 - July 2013
Mon Amie Bridal Salon February 2010 - July 2011
St. John Knits June 2006 - November 2007
Centex Home Equity Corp. September 2003 - October 2004
Conexant June 1999 - June 2003
G & A Sales January 1981 - January 2003
Canon USA May 1998 - May 1999
Westec August 1997 - May 1998
AST Computer March 1995 - May 1997
Skills
Executive Administrative, Sales Operations, Public Relations, Legal Documents, Customer Service, Loan Origination, Human Resources, Computers, Word Processing, Microsoft Excel, Microsoft Office, Loss Mitigation, Data Entry, Loans
Education
Irvine Valley College 1996 — 2000
Business
El Camino College
Hawthorne High School, Business/Office Automation/Technology/Data Entry
First United Bank October 2012 - Present
Intouch Credit Union February 2012 - October 2012
National Creditors Connection Inc. December 2010 - February 2012
Intouch Credit Union December 2006 - December 2010
WSECU 1992 - 2006
Education
East Central University 1986 — 1990
BA, Business Administration and Finance
WSC&PT Pain Care Specialists May 2013 - Present
National Creditors Connection Inc. October 2008 - January 2013
The Corvallis Clinic March 2007 - June 2007
Skills
Customer Relations, Marketing Strategy, Marketing Communications, Public Relations, Strategic Planning, Email Marketing, Microsoft Office, Social Media Marketing, Advertising, Event Management, Customer Service, Mortgage Lending, Team Building, Banking, Sales, New Business Development, Marketing, Leadership, CRM, Management, Market Research, Social Networking, Selling
Education
Oregon State University 2004 — 2008
BA, Speech Communication, Business
Akamai Technologies September 2012 - June 2013
MorphoTrak March 2012 - June 2012
QBE FIRST August 2011 - February 2012
National Creditors Connection Inc. August 2003 - May 2010
Experian January 2001 - January 2003
Skills
Data Entry, Quality Assurance, Client Service, Outlook, Microsoft Excel, Microsoft Office, Microsoft Word, Customer Service, Process Improvement, Network Security, Call Center
Education
Santa Ana College
AA, Liberal Arts
ID International, LLC November 2011 - Present
National Creditors Connection Inc. June 2010 - Present
Dickinson Wright PLLC March 1998 - March 1999
Education
University of Cincinnati
BS, Secondary Ed
National Creditors Connection Inc. Collection ManagerOrange County Fed C.U.November 1989 - November 1998
Household Finance November 1980 - November 1989
Skills
Loans, Credit, Mortgage Lending, Loss Mitigation, Team Building, Risk Management, Foreclosures, Mortgage Servicing, Customer Service, Mortgage Banking, Banking, Insurance, Selling, Account Management, Call Centers, Real Estate, Notary Public, Credit Analysis, Sales, FHA, Refinance, Loan Servicing, Credit Cards, Underwriting, Loan Origination, Loan Modifications, REO, Investment Properties, Breaking News
Education
LIU Post 1979 — 1982
BA Economics
Long Island University, C.W. Post Campus 1979 — 1982
B.A. Economics
National Creditors Connection Inc. May 2014 - Present
South Georgia State College August 2013 - Present
Ga, Dept. of Community of Affairs June 2002 - Present
Walmart Logistics February 2000 - June 2002
Department of Family and Children Services October 1997 - January 2000
Skills
Public Speaking, Management, Community Outreach, Nonprofits, Program Development, Case Management, Customer Service, Social Services, Field Service
Education
Valdosta State University 1995 — 1996
Bachelor of Applied Science (B.A.Sc.), Psychology, B
South Georgia College 1991 — 1993
Associate of Arts (A.A.), Psychology, B
B.O.O.S.T. NROTC 1990 — 1991
Coffee High School 1986 — 1990
Intermountain Wood Products April 2012 - Present
National Creditors Connection Inc. October 2010 - March 2012
National Creditors Connection Inc. September 2008 - October 2010
American Title, Inc. March 2007 - September 2008
FedEx November 2002 - January 2007
Skills
Credit, Leadership, Multi Tasking, Close Attention to..., Motivated self-starter, Communication Skills, Microsoft Office, Customer Service, Customer Satisfaction, Quality Control, Management, Call Centers, Quality Management, Banking, Organization, Superior Work Ethic, Business Development, Risk Management, Process Improvement, Vendor Management, PeopleSoft, Loan Servicing, Customer Experience, Microsoft Excel, Sales, Microsoft Word, Team Building, Time Management
Education
University Of Nebraska-Omaha 2006 — 2007
Accounting
Metropolitan Community College 2003 — 2006
Associate's degree of Business, Accounting