National Electronics Warranty Corp
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National Electronics Warranty Corp Employees
Avail Technologies, Inc. September 2012 - Present
N.E.W. Customer Service Companies, Inc March 2012 - September 2012
National Electronics Warranty Corp. April 2009 - March 2012
Skills
Management, Customer Service, Microsoft Office, Sales, Troubleshooting, Call Center, Technical Support, Customer Satisfaction, Call Centers, Leadership, Process Improvement, Databases, Project Management, Training, Windows, Software Documentation, Team Leadership, Access, Networking, Team Building
Education
Edinboro University of Pennsylvania 2012 — 2014
Master of Arts (MA), Communication and Media Studies
Edinboro University of Pennsylvania 2012 — 2014
Advanced Masters Degree, Conflict Management
Penn State University 2004 — 2008
BA, Communications
Albert Blakey Consulting June 2007 - Present
National Electronics Warranty Corp November 2003 - June 2007
The Core Group, Inc. August 2002 - October 2003
Albert Blakey Consulting March 2001 - October 2003
Moonstone Editions March 2001 - July 2002
YBN.com October 1999 - February 2001
Cosmetic Pencil Manufacturing, LLC September 1998 - June 1999
Graham Capital Corp. February 1998 - August 1998
Graham Packaging August 1995 - February 1998
Graham Packaging August 1993 - July 1995
Skills
Strategic Planning, Marketing Strategy, New Business Development, New Venture Launch, New Product Roll Out, Turn Around Management, Creative Problem Solving, Business Development, Product Development, Strategic Partnerships, CRM, Program Management, Sales Management
Education
University of Pennsylvania - The Wharton School 1983 — 1985
Master of Business Administration (MBA), Marketing
Williams College 1975 — 1979
Bachelor of Arts (BA), History of Ideas
VFW Post 6115 August 2014 - Present
Aegis Communications Group Inc October 2013 - October 2013
Corrections Corporation of America February 2012 - November 2012
Executive Security Systems Inc September 2006 - December 2006
Broken Spoke Saloon March 2006 - May 2006
Arby's Restaurant Group May 2005 - February 2006
Jamba Juice March 2005 - May 2005
National Electronics Warranty Corp November 2004 - March 2005
Skills
Customer Service, Inventory Management, Time Management, Microsoft Office, Microsoft Word, Microsoft Excel, Team Building, Leadership, Team Leadership, Food, PowerPoint, Security, Outlook, Cashiering, Physical Security
Education
Austin Community College 2014 — 2017
Freshman
Job Corps 2004 — 2004
Certificate, Automotive
Del Valle High School 2000 — 2004
Diploma, High School/Secondary Diplomas and Certificates
Discover Financial Services 2012 - Present
Notre Dame Media Relations Dept. September 2009 - May 2012
National Electronics Warranty Corp. June 2011 - August 2011
Preferred Insurance Services, Inc. June 2010 - August 2010
Deloitte Leadership Conference April 2010 - July 2010
Peterson's Ice Cream Depot March 2007 - August 2009
Skills
PowerPoint, Microsoft Excel, Microsoft Word, Excel, Acess, Pivot Tables, Oracle Discoverer, TM1, Customer Service, Leadership, Agile Project Management, Teradata SQL, Product Development, Marketing Analytics, Relationship Management
Education
University of Notre Dame - Mendoza College of Business 2009 — 2012
University of Notre Dame 2008 — 2012
Finance
RiskSpan May 2015 - July 2015
Trinity Wiring and Security Solutions May 2014 - August 2014
National Electronics Warranty Corp. June 2012 - August 2012
Education
University of Notre Dame - Mendoza College of Business 2014 — 2018
Paul VI High School 2010 — 2014
Benefis Health System May 2007 - June 2011
Child Development Center January 2007 - May 2007
Child Development Center September 2003 - November 2006
Home Daycare September 2002 - September 2003
Benefis Health System December 2001 - June 2002
National Electronics Warranty Corp. May 1999 - December 2001
Skills
Microsoft Office, Customer Service, Microsoft Word, Microsoft Excel, PowerPoint
Education
Capella University 2014 — 2016
Master's degree, Counselor Education/School Counseling and Guidance Services
University of Maryland University College 2011 — 2014
Bachelor of Science (BS), Psychology
Montana State University-Great Falls College of Technology 2009 — 2011
Associate of Arts (A.A.), General Education
National Electronics Warranty Corp March 2010 - June 2014
Sunrise Senior Living March 2008 - March 2010
Winchester Homes Inc. November 2004 - March 2008
Skills
Financial Reporting, Accounting, General Ledger, Financial Analysis, Sarbanes-Oxley Act, Account Reconciliation, Financial Accounting, Internal Controls, GAAP, Accounts Payable, Accounts Receivable, Auditing, Finance
Education
Mount Saint Mary's College
BS, Finance
Mount St. Mary's College
MBA, Management
Delta Health Technologies May 2014 - May 2015
WhiteRyder July 2010 - April 2014
WhiteRyder March 2010 - July 2010
National Electronics Warranty Corp. December 2008 - December 2009
Skills
HL-7 V2.x/V3, CAHPS / OASIS Interfaces, CDA / CCD, Lean Six Sigma, Agile Methodologies, Scrum, UAT Testing, Defect Management, SQL / ODS, XML / FLR / CSV, Web UX, Microsoft Office, Team Building, Research, Management, Leadership, Microsoft Word, Project Management, Marketing, Process Scheduler, Sales Management, Strategic Planning, Cross-functional Team..., Data Analysis, Time Management, Inventory Management, Customer Satisfaction, Marketing Strategy, New Business Development, Business Development, Financial Analysis, Teaching, Direct Sales, Insurance, Online Advertising, Teamwork, Contract Management, Training, Government, Outlook, Term Life Insurance, Customer Service, Microsoft Excel, Telephony, PowerPoint, Budgets, Social Media, Sales, Public Speaking, Business Analysis
Education
Utah State University 2001 — 2003
Biology
Penn State University 1999 — 2003
Altoona Area High School
Community Health Systems January 2014 - Present
Health Management Associates, Inc. August 2007 - December 2013
Crate & Barrel May 2000 - May 2007
American Insurance Chambers 1999 - 2000
RCN Internet Services February 1997 - October 1999
National Electronics Warranty Corp. March 1993 - February 1997
AGS Information Systems December 1990 - May 1993
Erol's Video Club July 1977 - December 1990
Skills
Healthcare Information..., Access, Business Analysis, Analysis, Integration, Software Development, Programming, SDLC, IBM Medical Records..., RPG, WAF Image Plus/400, FormsPrint, SQL, Retail, Crystal Reports, Kronos, IBM Webshere/HATS, QuickBooks, HL7, Systems Analysis, Microsoft Office, Inventory, COBOL, Program Management, HIPAA, System Administration, Visio, Hats, Project Management, Process Improvement, Microsoft SQL Server, Project Planning, Software Documentation, SOA, DB2, Databases, Software Implementation, Troubleshooting, Software Project..., IBM iSeries, Membership, Requirements Gathering, SharePoint, Requirements Analysis, EDI, COBOL/400, RPGIV, Database Design
Education
Northern Virginia Community College 1980 — 1989
Associate's degree, Information Systems
University of Phoenix February 2013 - Present
Arizona State Hospital August 2011 - February 2013
Arizona State Mental Hospital August 2011 - February 2013
Arizona State Mental Hospital August 2011 - February 2013
State of Oregon September 2010 - September 2011
State Operated Community Program-Oregon DHS September 2010 - August 2011
Klamath Family Head Start September 2009 - September 2010
Mountain View Physical Therapy June 2008 - May 2010
Oregon Institute of Technology-Athletics August 2005 - May 2009
National Electronics Warranty Corp May 2006 - February 2007
Skills
Sales Management, Performance Management, Strategic Communications, Public Speaking, Leadership, Training, Microsoft Office, Microsoft Excel, Research, Team Building, Customer Service, Problem Solving, Community Outreach
Education
Oregon Institute of Technology 2005 — 2009
BS, Applied Psychology
Klamath Community College 2004 — 2005
Oregon Institute of Technology
Bachelor's Degree, Applied Psychology, Human Communication; Psychology